Help me fix my pc (BSOD MEMORY MANAGEMENT / POOL CORRUPTION IN FILE AREA)

[manic storm]

Hi guys, today I come to you because I have a big problem with my computer. I built my pc a week ago and since I installed windows 10 pro, I meet several BSOD, whose 2 main messages are: MEMORY MANAGEMENT / POOL CORRUPTION IN FILE AREA. These messages can occur after 10 minutes, as in 2 hours, forcing me to restart my pc constantly. I’ve read a few things about it, so I’ve tried a lot of different fix methods, here’s a list:

• sfc /scannow in the cmd : result say : "found corrupt files but was unable to fix some of them" so i did the /Online /Cleanup-Image /RestoreHealth which completed successfully, but sfc still has the same error about unable to fix some files.

• i tested my ram with memtest, no problem detected.

• i tried to clean install my windows 10pro but the mediatool creation tells me that there is an error and that the software cannot be installed on my computer.

• Then i tried to reset my pc, at the end of the reset, it said "there was a problem resetting your pc" then it doesn't reset.

• I don't think my ssd has a problem, it's a new one, idk...

• I also updated my BIOS but nothing changed..

• I tried to install the 2-3 windows updates that are proposed to me but none of them want to install. Installation failed on 30/ 01/ 2024 - 0x80246008

I think this issue is related to corrupted windows installation files that prevent me from using my computer properly. I have tried many different methods but nothing has worked for me so far. The files are so corrupted that I can’t even perform a windows update or reset etc... I realy don't know what i can do, i'm so sad..

I thinks, the only option I have is maybe to change my ssd/harddisk and try a fresh new installation windows to see if the problem comes from here.

Thanks, Here are the dump files : https://www.mediafire.com/file/lbc4e9s9jzcnwnd/Minidump.7z/file

[elder shell]

It could be either...your storage or RAM or both...

Most likely your storage!..

[marsh rivet]

before you condem anything faulty, You can try using a flashdrive and rufus to get the media installer for windows. Then reinstall windows that way and see if the issue happens again.

[elder shell]

Memory management... is a hardware issue... and it is confirmed from the minidump about the corrupt PTE

[manic storm]

okkky, thx, will try this operation to see if I can install the windows installation iso, if it does not work, I really do not know what to do.

[manic storm]

Could you please tell me a little more? How do you know? is there a line of code that specifies it? This problem could not come from a faulty drivers or a windows that installed badly when I built the computer ?

[elder shell]

nope... the memory management is a term related to both RAM and storage (PAGEFILE).... for your ease of understanding.... this is from one of your dump files ..

you can try clean installing windows again and installing official drivers.... but chances are that ..the issue may come back some point ..in the future!

[manic storm]

This could explain why when I play a game after an hour the bsod launches with the error code: memory management? Sometimes even I have to reinstall some partitions of the game because files are missing.

[manic storm]

Thank you Saiyan for the explanation

[elder shell]

you can proceed with clean installing windows... and hope for the best!