Installing New Storage Space | Microsoft Community [Unofficial] | Page 1

robust kiln Jan 19, 2024, 12:08 PM

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I have just recently reformatted my PC, prior to reformatting I deleted a drive, My WD Black m.2 . Since the format I cannot add the volume. It does show up in the device manager however. The drivers are all up to date as long as the firmware. The Western Digital Dashboard also has detected it but I am not able to assign it a drive letter from that program. Taking a look at cmd and doing a disk part the volume does not show up there either. I'm sure this is something obvious I am missing but I've lost the patience to keep searching google for the same three answers and not getting the right answer. So please if you can help lemme know! 🙂

robust kiln Jan 19, 2024, 1:40 PM

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Ill add this too

fleet osprey Jan 19, 2024, 1:52 PM

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robust kiln I have just recently reformatted my PC, prior to reformatting I deleted a drive,...

is that drive connected externally?... or internally?

robust kiln Jan 19, 2024, 1:53 PM

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internally

fleet osprey Jan 19, 2024, 1:53 PM

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I assume you are using desktop....whats your motherboard model name?

robust kiln Jan 19, 2024, 1:53 PM

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asus z370e

fleet osprey Jan 19, 2024, 1:53 PM

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okay!...hold up!

fleet osprey Jan 19, 2024, 1:56 PM

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robust kiln asus z370e

sometimes... the board doesnt allow all SATA or m.2 drives to be online at the same time....

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check if you can unplug/disable some of them and test with the one ...in question...if it is detected properly

robust kiln Jan 19, 2024, 1:57 PM

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see here comes another problem im having haha

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none of my drives are populating in my bios

fleet osprey Jan 19, 2024, 1:58 PM

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hm?...

robust kiln Jan 19, 2024, 1:58 PM

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i can go in there and change the bios setting for the m.2s to x4

fleet osprey Jan 19, 2024, 1:59 PM

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robust kiln i can go in there and change the bios setting for the m.2s to x4

should have options to disable a drive...from bios..

robust kiln Jan 19, 2024, 1:59 PM

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last time i did that tho, i crashed

fleet osprey Jan 19, 2024, 1:59 PM

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just disable all storage except the one running windows...and WD...to test if it detects WD

robust kiln Jan 19, 2024, 2:00 PM

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https://tenor.com/view/exterminador-do-futuro-gif-20118743

Tenor

robust kiln Jan 19, 2024, 2:17 PM

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Here's a look at my bios

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Nvm the picture wasn't taken

fleet osprey Jan 19, 2024, 2:23 PM

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robust kiln Nvm the picture wasn't taken

you should be able to disable..storage from here!

robust kiln Jan 19, 2024, 2:27 PM

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so the volume still didnt show up, after bios changes and a restart, i seem to have missed one drive so ill need to restart again, and ill take a picture of my bios for connected drives when i get back there

fleet osprey Jan 19, 2024, 2:28 PM

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robust kiln so the volume still didnt show up, after bios changes and a restart, i seem to h...

what changes?..and did you save settings?

robust kiln Jan 19, 2024, 2:29 PM

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so there was a setting to use m.2_2 as an x4 pcie slot wich i think changes how well my video cards work if im not mistaken

fleet osprey Jan 19, 2024, 2:29 PM

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robust kiln so there was a setting to use m.2_2 as an x4 pcie slot wich i think changes how ...

did you not disable..storage?

robust kiln Jan 19, 2024, 2:30 PM

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i unplugged the power to my drives

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my drives do not show up in the bios

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i meant to take a picture of that but i messed that up

fleet osprey Jan 19, 2024, 2:31 PM

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robust kiln i unplugged the power to my drives

I see...okay! make sure you unplug said drives and leave the ones mentioned...or you probably could have done that from bios instead of physically unplugging it

robust kiln Jan 19, 2024, 2:31 PM

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on it

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okay all drives have been diconnected

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physically, by power, the sata cables are still in, just giving you all the info

fleet osprey Jan 19, 2024, 2:45 PM

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robust kiln physically, by power, the sata cables are still in, just giving you all the info

just keep the windows storage and that m.2 WD plugged in....

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boot up and check...disk management and device manager....share screenshot...

robust kiln Jan 19, 2024, 2:46 PM

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heres a new screenshot of my device manager

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fleet osprey Jan 19, 2024, 2:47 PM

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robust kiln

what about disk management..

robust kiln Jan 19, 2024, 2:47 PM

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i feel like i need to get to the drive in cmd or powershell somehow, i dont know how, and then assign it

fleet osprey Jan 19, 2024, 2:48 PM

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robust kiln

is that WD in mbr partition style?...

fleet osprey Jan 19, 2024, 2:50 PM

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robust kiln

right click and scan for hardware changes...

robust kiln Jan 19, 2024, 2:51 PM

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im not sure what you are asking me to do, the WD was completely wiped prior to my reformat with the new Samsung drive

fleet osprey Jan 19, 2024, 2:52 PM

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robust kiln

right click wd here...and click scan for-----

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robust kiln Jan 19, 2024, 2:54 PM

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yup did that

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no change

fleet osprey Jan 19, 2024, 2:55 PM

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https://community.wd.com/t/wd-black-sn750-500gb-not-recognized/256662/12

WD Community

WD Black SN750 500GB Not Recognized

I had an issue with my WD Black Sn750 just now after a windows update. My bios showed no storage available and I was unable to access my drive and contents. I could see in my disk partitions that it had no data stored at all also, all 2TB was available (even though I couldn’t use it). Basically I fixed my issue by going into device manager, r...

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apparently its an issue with this model... however...you can try using another m.2 slot

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OR if you have an external usb to nvme adapter....use it to connect it externally...then format it to gpt parition style

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here is a compatibilty list..for your SSD! @robust kiln

robust kiln Jan 19, 2024, 2:58 PM

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it used to work thats the thing

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it was in my computer working for a year atlest

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and its position on the board hasnt changed

fleet osprey Jan 19, 2024, 3:00 PM

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robust kiln it was in my computer working for a year atlest

its a known issue I guess.... use another/all m.2 slot...and test...if not working...then connect it through USB and reformat the drive in GPT partition style..in the hopes that it gets detected...internally

robust kiln Jan 19, 2024, 3:01 PM

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okay so ill disconnect it, put it in the main m.2 slot and use a bootable usb and format the drive

fleet osprey Jan 19, 2024, 3:02 PM

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robust kiln okay so ill disconnect it, put it in the main m.2 slot and use a bootable usb an...

before that...install WD software for the SSDs...

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check if it detects it

robust kiln Jan 19, 2024, 3:02 PM

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i did that and it does

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i took a picture of it

fleet osprey Jan 19, 2024, 3:02 PM

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robust kiln i did that and it does

then secure erase your SSD...

robust kiln Jan 19, 2024, 3:02 PM

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in the thread

fleet osprey Jan 19, 2024, 3:02 PM

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from that software

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secure erase that SSD...from the software

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if you have no data on it...that is

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if you have important data on that WD...then you shouldnt

robust kiln Jan 19, 2024, 3:04 PM

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i dont have important data on it

fleet osprey Jan 19, 2024, 3:04 PM

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then proceed with secure erase...

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also make sure you have all the storage drivers...installed..

robust kiln Jan 19, 2024, 3:11 PM

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i do and all the firmware is up to date as well

fleet osprey Jan 19, 2024, 3:12 PM

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this one installed?...

robust kiln Jan 19, 2024, 3:12 PM

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yes

fleet osprey Jan 19, 2024, 3:12 PM

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check with the secure erase...best of luck!

robust kiln Jan 19, 2024, 3:13 PM

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im looking for a secure erase

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and i do not find it

fleet osprey Jan 19, 2024, 3:14 PM

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you cant find it?..

fleet osprey Jan 19, 2024, 3:15 PM

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robust kiln and i do not find it

click tools

robust kiln Jan 19, 2024, 3:15 PM

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okay

fleet osprey Jan 19, 2024, 3:15 PM

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robust kiln Jan 19, 2024, 3:16 PM

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yep

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and it fails

fleet osprey Jan 19, 2024, 3:16 PM

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fails?...

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your usb drive is okay?..

robust kiln Jan 19, 2024, 3:16 PM

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ill reformat the usb

fleet osprey Jan 19, 2024, 3:17 PM

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robust kiln

seems like you are having ..problems after problems!... Hehe

fleet osprey Jan 19, 2024, 3:17 PM

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robust kiln ill reformat the usb

reformat..and try again..

robust kiln Jan 19, 2024, 3:18 PM

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the thing is that drive is completely empty it seems like it doesnt even have a bootable partition

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like its completely empty

fleet osprey Jan 19, 2024, 3:18 PM

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usb or wd?

robust kiln Jan 19, 2024, 3:18 PM

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the WD

fleet osprey Jan 19, 2024, 3:18 PM

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it doesnt matter...now

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secure erase...then proceed to create a windows bootable usb...boot from it...and then use clean command and then convert WD to GPT

robust kiln Jan 19, 2024, 3:21 PM

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computing just like a deck of cards 52! problems

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alright i did the secure erase

fleet osprey Jan 19, 2024, 3:22 PM

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done already?...check if it detects now..

robust kiln Jan 19, 2024, 3:25 PM

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looking at the usb drive it copied itself to, seems like it has all the firmware it need to work, anyway im gonna restart my computer with what, the new usb i created or, windows 11 usb i have?

fleet osprey Jan 19, 2024, 3:26 PM

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robust kiln looking at the usb drive it copied itself to, seems like it has all the firmware...

you are probably not done with secure erase... boot from the usb and secure erase

robust kiln Jan 19, 2024, 3:26 PM

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ah ok

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Which device do I select?

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rn_image_picker_lib_temp_3bf2500a-2385-4436-954d-4d7c92e42098.jpg

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This is what I'm looking at

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I'll google the numbers

fleet osprey Jan 19, 2024, 3:35 PM

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robust kiln I'll google the numbers

thats the serial number.... from the WD software...

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do you remember it for that WD?..

robust kiln Jan 19, 2024, 3:40 PM

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Nope

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I just looked through my Samsung ssds manual

fleet osprey Jan 19, 2024, 3:40 PM

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then you have to boot back to windows...and open that WD software ..and get the serial number...

robust kiln Jan 19, 2024, 3:40 PM

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And I'm looking for something that's similar

fleet osprey Jan 19, 2024, 3:44 PM

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robust kiln And I'm looking for something that's similar

you should find that ...in the software...

robust kiln Jan 19, 2024, 3:58 PM

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okay so its probably the top one

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the bottom on is the samsung

fleet osprey Jan 19, 2024, 3:58 PM

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robust kiln okay so its probably the top one

you will need to be sure...because it will erase all data...

robust kiln Jan 19, 2024, 3:59 PM

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im wrong its the middle one

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for sure

fleet osprey Jan 19, 2024, 3:59 PM

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proceed...

robust kiln Jan 19, 2024, 4:05 PM

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Secure erase, Format, Sanitize, or PSID revert are my options, I know you said Secure Erase, but these options, especially format, have piqued my interest

fleet osprey Jan 19, 2024, 4:06 PM

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robust kiln Secure erase, Format, Sanitize, or PSID revert are my options, I know you said S...

secure erase is must...format wont cut it...

robust kiln Jan 19, 2024, 4:06 PM

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👍

fleet osprey Jan 19, 2024, 4:09 PM

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robust kiln 👍

although you could go for sanitize... but dont know how long it would take..

robust kiln Jan 19, 2024, 4:09 PM

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rn_image_picker_lib_temp_62c12989-cb08-4aae-9cde-4c7d6a259a6c.jpg

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Needed a password idk

fleet osprey Jan 19, 2024, 4:11 PM

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robust kiln

use sanitize...

robust kiln Jan 19, 2024, 4:11 PM

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K

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Done, loading into windows

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....

fleet osprey Jan 19, 2024, 4:13 PM

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Check again with the detection...

robust kiln Jan 19, 2024, 4:14 PM

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To think I have a degree in IT and I'm this baffled

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BOOM

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that is exactly what i wanted to see

fleet osprey Jan 19, 2024, 4:20 PM

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I see it finally worked..haha!

robust kiln Jan 19, 2024, 4:20 PM

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damn man you are an expert

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hahahaha

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omg im giddy

fleet osprey Jan 19, 2024, 4:21 PM

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robust kiln damn man you are an expert

~~man~~ Hehe

robust kiln Jan 19, 2024, 4:21 PM

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sry

fleet osprey Jan 19, 2024, 4:21 PM

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Its alright...I am just glad it worked...
It could have been a sticky situation...

robust kiln Jan 19, 2024, 4:22 PM

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you are the woman

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i will never forget this

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whats your venmo

fleet osprey Jan 19, 2024, 4:23 PM

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Its alright...tech support is volunteer service!...
No need..

robust kiln Jan 19, 2024, 4:24 PM

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for sure, but i could atleast pay you for your time

fleet osprey Jan 19, 2024, 4:24 PM

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Have a great day!.. ^^

robust kiln Jan 19, 2024, 4:25 PM

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if not You are amazing thank you so much

fleet osprey Jan 19, 2024, 4:28 PM

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Close the thread and mark as solved...
If any issue arrives...just inform the details in tech support...

robust kiln Jan 19, 2024, 4:29 PM

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i was just about to ask llol, how to mark as solved

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figured it out

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haha

fleet osprey Jan 19, 2024, 4:32 PM

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Haha!...Best of luck!..and have a great day!... ^^

robust kiln Jan 19, 2024, 4:32 PM

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ty 🙂

nimble rapids Jan 19, 2024, 4:37 PM

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so all OP need to a proper wipe?

robust kiln Jan 19, 2024, 4:39 PM

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Yes

#Installing New Storage Space