ea fc 24 don't open | Microsoft Community [Unofficial] | Page 1

maiden harness Dec 10, 2023, 4:12 PM

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I started the game from steam and it opened an ea launcher and that's all it stopped
At that point
And when I launch it from ea it shows opening steam
But the game won't open

Ah it opens the splash screen once

And sorry that I'm asking on a building servers I don't have group where to ask

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I read somewhere it's something to do with win 11

dark iris Dec 10, 2023, 4:15 PM

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do you get an error?

maiden harness Dec 10, 2023, 4:18 PM

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Nothing on the screen

dark iris Dec 10, 2023, 4:20 PM

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can you send me a screenshot from your log?

maiden harness Dec 10, 2023, 4:24 PM

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Where to find log

dark iris Dec 10, 2023, 4:26 PM

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in C:\Users\your name\AppData\Local\Electronic Arts\EA Desktop\Logs

maiden harness Dec 10, 2023, 4:28 PM

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I see

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Wait

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1 min please

dark iris Dec 10, 2023, 4:28 PM

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yeah I'll wait

maiden harness Dec 10, 2023, 4:28 PM

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There some warning on the logs

dark iris Dec 10, 2023, 4:29 PM

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can you make a screenshot?

maiden harness Dec 10, 2023, 4:30 PM

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dark iris Dec 10, 2023, 4:31 PM

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can you make a screenshot of the log from your fc 24 game that wont open?

maiden harness Dec 10, 2023, 4:32 PM

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i sent the first and second one

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btw the game is on steam not ea

dark iris Dec 10, 2023, 4:36 PM

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fully steam game?

maiden harness Dec 10, 2023, 4:37 PM

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yep it rederict me to ea launcher when click on play

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I just installed ea launcher and the game starts to download it after I start it

dark iris Dec 10, 2023, 4:43 PM

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you mean the ea app?

maiden harness Dec 10, 2023, 4:44 PM

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Yes

dark iris Dec 10, 2023, 4:45 PM

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can you go to your fc settings on steam than open data path where your game is located and then there must be some logs to watch.

maiden harness Dec 10, 2023, 4:46 PM

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1 or 2 minutes please

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dark iris Dec 10, 2023, 4:49 PM

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can you go on steam

maiden harness Dec 10, 2023, 4:49 PM

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I'm trying

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I can't find the option to open game folder data

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I found it

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There no log in it

dark iris Dec 10, 2023, 4:50 PM

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can you make a screenshot?

maiden harness Dec 10, 2023, 4:51 PM

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maiden harness Dec 10, 2023, 4:52 PM

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maiden harness 1 or 2 minutes please

It looks like the splash referring to anti cheat

dark iris Dec 10, 2023, 4:52 PM

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ah we are going somewhere

maiden harness Dec 10, 2023, 4:52 PM

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so the game didn't open cuz it detect a cheating thing or an option ...

dark iris Dec 10, 2023, 4:55 PM

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wait a sec

maiden harness Dec 10, 2023, 4:58 PM

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take your time

dark iris Dec 10, 2023, 5:06 PM

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C:\Program Files (x86)\Steam\steamapps\common\EA Sports FC 24__Installer\EAAntiCheat can you uninstall the EAAntiCheat? and then run again?

maiden harness Dec 10, 2023, 5:07 PM

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i just update it

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ok i will do

maiden harness Dec 10, 2023, 5:24 PM

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same thing

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i tried multiple time

dark iris Dec 10, 2023, 5:28 PM

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can you go into windows settings ?

maiden harness Dec 10, 2023, 5:28 PM

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I can

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What I'm looking for

dark iris Dec 10, 2023, 5:29 PM

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to exploit protection

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and then disable CFG

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and then try again

maiden harness Dec 10, 2023, 5:30 PM

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Done

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I'm restarting

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I will be back in 5 min

dark iris Dec 10, 2023, 5:32 PM

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sure

maiden harness Dec 10, 2023, 5:42 PM

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Sorry for being late

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It's the same

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Nothing changed

maiden harness Dec 10, 2023, 6:14 PM

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@dark iris thank you sir

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I think I'm going to ask there support services

dark iris Dec 10, 2023, 6:19 PM

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no probs

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contacting the support is a good solution

maiden harness Dec 10, 2023, 8:36 PM

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Thank you again

dark iris Dec 10, 2023, 8:45 PM

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maiden harness Thank you again

feel free to dm me when the support cant help you or you dont know what to do. Blobcrosoft

maiden harness Dec 10, 2023, 11:03 PM

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dark iris feel free to dm me when the support cant help you or you dont know what to do. <...

I followed some steps on the internet

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And here the results

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It looks like a direct x 12 problem

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Since I have only gtx750 ti

maiden harness Dec 13, 2023, 3:49 PM

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This is the update for the problem

Screenshot_2023-12-13-16-48-44-796_com.android.chrome.jpg

#ea fc 24 don't open