Werid issues with my laptop, won't shut down, randomly shutting of and odd driver issues. | Microsoft Community [Unofficial] | Page 1

wooden wing Dec 10, 2023, 2:50 AM

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So it happened around today, i was doing some stuff and my screen completely went black...
My laptop was still on but the screen was completly off.. Never i've seen that happen before. I pressed the power button to shut it off, turned it back on and it had to do an update, i let it update, When it was half way done it was Shutting down, but for quite a bit until i got a BSOD which i think was DRIVER_POWER_STATE_FAILURE... My computer booted up correctly later. Fast forward until now i was using discord and such and my computer suddenly decided to shut down but actually showing the shutting off animation, i was quickly able to cancel it as there was some programs preventing it from shutting down, I was quickly able to get back to what i was doing, a little later it happened again but this time i could not cancel, but it was taking FOREVER to shut down, i left it for a while, still shutting down i didn't think it would should shut down, so i forcefully shut my laptop down. By the way i was getting random error messages from smartaudio3.exe it never caused any issues, but with the random shutting downs i'ved seem to notice the error popup at the same time, Seems to be related to some bang & olfusen audio driver, For some reason during the unistall of the driver my laptop became unresponsive but was not frozen, but it seemed to be fine after. It requested me to restart and again it refused to restart, i did some tweaking in the bios related to power management, when i booted up i noticed in device manager with random device errors (it now seems to be gone)

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Some context: for a while now i've had issues with my battery or it seems that it is my battery , at first it would not last that long and it would shutdown spontaniously (just die). and i would need to charge it for it to turn on again, it kept doing that for a while, until my battery would refuse to charge and be stuck at 0%, Don't know what happened but suddenly my laptop started charging again, it seems to be holding it's charge, but each time i boot i get a message from my bios about the battery being in critical holding state or something like that.
Laptop: HP Elitebook X360 1030 g2
Also, i've always had virtualization enabled, and it's been working recently, and it's currently enabled in the UEFI, but windows is telling it's disabled. Very odd

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Lol, i'm attempting to shutdown my laptop right now, this time it is refusing to shut down, not even "shutdown.exe /s" works absolutely nothing happens

wooden wing Dec 10, 2023, 1:35 PM

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<@&787033266225938472> Can someone help pls

green anchor Dec 10, 2023, 2:05 PM

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wooden wing <@&787033266225938472> Can someone help pls

I am on it! Blobcrosoft

green anchor Dec 10, 2023, 2:49 PM

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did you update your drivers?

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And installed the latest windows updates?

wooden wing Dec 10, 2023, 2:54 PM

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Yes

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Here are my minidumps

📎 120923-7687-01.dmp 📎 121023-8312-01.dmp

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i have one more but i'm trying to send one moment

green anchor Dec 10, 2023, 2:56 PM

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ok thanks

wooden wing Dec 10, 2023, 2:59 PM

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📎 120923-7125-01.dmp

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look i tried installing WinDbg but looks too complicated for me 😦

green anchor Dec 10, 2023, 3:08 PM

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i will check the files

wooden wing Dec 10, 2023, 3:09 PM

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thanks

green anchor Dec 10, 2023, 3:35 PM

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I have checked the files

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There are no relevant things

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no errors. all completely fine

wooden wing Dec 10, 2023, 3:52 PM

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Hmm

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where you able at least able to see the error code?

green anchor Dec 10, 2023, 3:53 PM

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it would say if there are any errors. I will check the BSOD error code

wooden wing Dec 10, 2023, 3:54 PM

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And whats werid the issues started happening before windows updated

green anchor Dec 10, 2023, 3:55 PM

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the only thing I saw that you downloaded some .exe and .sys files and all completely fine

wooden wing Dec 10, 2023, 3:57 PM

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wdym

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i didn't download anything

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i one was after windows update

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(shut down bsod)

green anchor Dec 10, 2023, 4:01 PM

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and what is the bsod error code? the same as you described before?

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I am sorry I was at another prob

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It looks like an Driver timeout

wooden wing Dec 10, 2023, 4:32 PM

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Lol! You're not going to believe it! I just remembered, i had a old SD card i my sd card slot, it was courrpted and i remember seing in event viewer a bunch of errors related to disk, guess what i removed the SD card and my computer managed to shut down!, However i don't know why virtualization doesn't work... I will check my bios

green anchor Dec 10, 2023, 4:37 PM

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what do you want to do virtualization thing?

wooden wing Dec 10, 2023, 5:37 PM

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For vm's and such

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i'm face palming right now
didn't know a pesky sd card was causing all of those issues

green anchor Dec 10, 2023, 5:38 PM

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it can be my man Hehe

green anchor Dec 10, 2023, 5:38 PM

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wooden wing For vm's and such

what do you do vm stuff like?

modest bough Dec 10, 2023, 10:36 PM

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wooden wing

these .dmp file of yours looks to be an issue with partmgr, volmgr. So some component in windows that handles your partition/volume. Seems to be caused by your bitlocker driver.

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it is having power state issue

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not transitioning in time

#Werid issues with my laptop, won't shut down, randomly shutting of and odd driver issues.