#I have a problem with BSOD like every single day, and ASUS tech support is really shit. Please help.

46 messages · Page 1 of 1 (latest)

warm bough
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that event is not even related to that bsod. Pls upload your dump file located at C:\Windows\minidump, make sure to move them to a new location and zip them up

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as usual..

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windows have a zipper built in..

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that's why i said move it to another location..

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Run cmd as admin

  • takeown /f <path> /r
    or
  • right click the folder or file -> security tab -> advanced -> add -> select a principal -> type your account user name -> on the applies to dropdown click This folder, subfolders and files -> full control -> press ok -> click apply then ok
    then
  • right click the folder or file -> security tab -> edit -> add -> type on the big entry box your user account name -> check names -> ok -> select your user account name -> click the full control check box -> apply -> ok
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this is during Apr 9

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this isn't the latest

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  • Go to event viewer -> windows logs -> system -> filter current log -> <all event ids> replace it with 41 press ok -> click on the 2 most latest ones -> show their details tab' event data (Like this pic) https://imgur.com/oiRdWkS
Imgur
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I asked for 2

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now get those July 17 and 15

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first one has a 0x10 in param1 but is a bugcheck 0x124 which is WHEA_UNCORRECTABLE_ERROR, which means a device driver issue. And i wud guess it's ur amd gpu driver, same thing for that July 15 one, can you pls show me your C:\Windows\minidump, becus I still think it has more than one dump file.

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u probly move them

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show me where u move them

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ok, i wud start with ur gpu driver then cus that Apr dump file mentioned ur amd gpu driver, and 2 of those event id 41 are bugchec 0x124 WHEA_UNCORRECTABLE_ERROR with param1 as 0x10, which is a device driver issue which I wud assume ur gpu. https://rtech.support/docs/factoids/ddu.html

r/TechSupport Wiki
DDU

An open-source wiki for r/TechSupport

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it only talks about ur amd gpu driver specifically. If both is one then sure. Which I wud assume ur igpu cus u have 4800h cpu ThinkPoint

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the dgpu is probly something non amd

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which i was correct the dgpu is nvidia, igpu is amd

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might be outdated since i am just getting these infos from the Apr dump file

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no u have to select them

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after using ddu

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is this still ur laptop? cus i am just getting these infos in the Apr dump file

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yes, follow the link i gave forddu above

warm bough
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show the same thing i asked then

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@bright lily

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these are the conversion for this. Last one is a whea with a 0x10 which refers to device driver issue which is usually caused by an nvme drive, the other one is probably relevant to this whea too

image.png
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do you have files inside C:\Windows\minidump? 2 latest one from this month? or when the crash happened?

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@bright lily

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no

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does C:\WINDOWS\MEMORY.DMP exist?

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yes

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fkin hell

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volmgr 161

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that's why it isn't being made

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this is defintely a drive issue or OS corruption but defintely a drive issue

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you could reinstall windows using usb, else get a n w drive

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https://crystalmark.info/en/software/crystaldiskinfo/

Crystal Dew World [en]
CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64 IE 8.0~ .NET 4....

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try it and see

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also download and install the software i gave

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diskinfo64

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reinstall windows using a usb, else change drive

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you can also update the firmware of the nvme, how idk how to do that for this one

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upgrading to wn 11 will just reuse files, usually. So not the best bet

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yes