#how do i solve the problem of microsoft store opening but then closing staight away

21 messages · Page 1 of 1 (latest)

sharp yoke
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try sfc/scannow in admin cmd

thin flare
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didnt work

gray spruce
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Clear the Microsoft Store Cachce

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  1. Press the Windows + S keys on your keyboard to open the search interface, or click on the magnifying glass icon in your taskbar.

  2. In the search field, type in “WSReset.exe” and right-click on the application from the search results. Click Run as administrator from the context menu. If you're using a local account that doesn't have administrator permissions, click here to learn how you can convert it.

  3. Wait for your system to finish clearing the Microsoft Store cache. After the process is done, try using it to see if it still crashes.

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@thin flare

thin flare
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this is what happens

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when i do wsreset

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@gray spruce

gray spruce
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hm

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  1. Press the Windows + R keys on your keyboard at the same time to bring up the Run utility. Type in “services.msc” without the quotation marks, then hit the OK button. This is going to launch the Services in a separate window.

  2. Scroll down until you locate Windows Update in the list of services. Right-click on it, and pick Properties from the context menu.

  3. Expand the Startup type drop-down menu, and then choose Automatic from the available options. Doing so will ensure that the Windows Update Service is started automatically when you boot your computer.

  4. Click Apply and then OK. Reboot your device and see if the Microsoft Store crashes again after making this change.

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this fix has a 70% chance

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some users report theres a slight connection between wether or not your updates are automatic or not

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@thin flare

thin flare
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still doesnt work

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my nvidia control panel doesnt work either when i try to open it up

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just doesnt let me

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this is all after a factory reset btw

gray spruce
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  1. Open the Start menu by clicking on the Windows button in the corner of your screen, and then choose Settings. Alternatively, you can use the Win + I keyboard shortcut to open the window automatically.

  2. Click on Apps from the available options. This is where you can find all of the installed apps on your PC and manage them.
    Stay on the Apps and features tab, and wait for your applications to load. Locate the Microsoft Store from the list and click on it once to select it.

  3. Click on the Advanced options link. In the new page, scroll down and click the Terminate button. This is going to close the application entirely.

  4. Next, click on the Reset button. Confirm that you want to reset the Microsoft Store and wait for the process to finish. Once it’s done, you can try using it again to see if the situation has improved.

thin flare
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nope