#Activation gone after BIOS update

14 messages · Page 1 of 1 (latest)

icy ibex
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Hey, I bought windows 11 home yesterday and activated it on my freshly built computer. I then updated my BIOS, and now I've completely lost the activation. I've gone through the troubleshooters, and googled some online. I cant roll back the bios. What do?

Motherboard is an MSI z790, seems like this is a "common" issue with these boards, but my previous msi board never invalidated that OEM install.

Error code: 0xC004F211

limber pond
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Have you tried every single troubleshoot there is for activating a license?

icy ibex
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as far as i know, yes

limber pond
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So if you try to put in your activation code you just get that error message listed in your message?

icy ibex
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i have a digital licence, no code

limber pond
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wait but even with a digital license you should get a code to activate that license

icy ibex
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where would that be? I just got the order id

limber pond
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hop in my dm's real quick and send me a photo there of that email address. I don't want you to do that here because of privacy and security reasons

icy ibex
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huh?

limber pond
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if you show the email and the code is in there someone else can use that code so if you just send me a photo of the email you got where the order ID is in i can help you further

icy ibex
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i'm not comfortable sharing that information with you, even in DMs. Where would the code be in the order confirmation? I can see that I bought it on my microsoft account

limber pond
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well i mean it should be highlighted somewhere and it is a 25 character code. You won't be able to miss it

icy ibex
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there is no code anywhere, it should just be linked to my account

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guess i'll have to wait till monday to get it activated then