#Pc crash

1 messages · Page 2 of 1

worthy plank
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cant find path again

worthy plank
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extracted

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yes

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yes

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so i need to go to boot menu again?

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ok im at boot menu

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i select the usb?

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Oh

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How?

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To what do i set it?

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Is it saved already?

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Or do i need to save and exit first

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So i click yes?

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Ok so contiunue yes?

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What after?

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Oky

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A

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Hey huh

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My bootup screen looks ugly again

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Like it did before new windows install

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Very zoomed in and bad quality

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I need to setup pin again?

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I need to relogin

tepid tree
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Yo guys I’m having a similar issue can someone hop into my ticket and help me?

worthy plank
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you also have whea_uncorrectable_error?

tepid tree
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Nah a diff one

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But it happens every time I run a game

worthy plank
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okay

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fTPM is on AMD CPU fTMP already

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Secure boot cant be enabled

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System in setup mode

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I need to disable CSM

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WHWRE?

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Where*?

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It still says disable csm

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Save and exit first?

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Secure boot is enabled

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Save and exit again?

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Then see if it still crashes?

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I should do that now?

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It probably will

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I will just test

worthy plank
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Longest time I didn’t have a crazh

worthy plank
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@rose thunder hey man i actually think theres no crash anymore

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It still didnt crash

worthy plank
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Damn @rose thunder

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It crashed

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Bruh what

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It crashed again

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@rose thunder help!!!

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@worldly cedar

worldly cedar
worthy plank
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I did what u saix

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Said

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The first step but it still crashes

worldly cedar
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I thought you said you were on the latest bios?..so there was a bios update..

worthy plank
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I installed the latest bios version

worldly cedar
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and it worked for a while?..

worthy plank
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Yeah

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It didn’t crash for over an hour while playing apex

worldly cedar
worldly cedar
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3 times after the bios update?..

worthy plank
worthy plank
worldly cedar
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Does it crash when you use your pc normally like browsing and stuff?..

worthy plank
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No

worldly cedar
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anything except gaming..

worthy plank
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Only when playing apex or fortnite

worldly cedar
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You only have this two games or more?...

worthy plank
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I now only have apex

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After i reinstalled windows

worldly cedar
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How or from where did you install drivers?..

worthy plank
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I only updates my bios

worldly cedar
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You didnt download any drivers?..

worthy plank
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This

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The bios update

worldly cedar
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Did you play apex after bios update?...did the gpu driver install automatically?..

worthy plank
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I played apex after the bio updated

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Bios

worldly cedar
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Show me the device manager...

worthy plank
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?

worldly cedar
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screenshot the device manager..

worthy plank
worldly cedar
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screenshot..

worthy plank
worldly cedar
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Doesnt look like you installed all the drivers...

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whats your motherboard model?..

worthy plank
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i didnt do step 2 like i said before

worldly cedar
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Then do it..

worthy plank
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i only updated the bios like u said step 1

worthy plank
worldly cedar
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Also dont check for windows updates

worthy plank
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thats the problem

worthy plank
worldly cedar
worthy plank
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where can i check?

worldly cedar
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name..

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Wdym?..didnt you install the bios update?.. where did you get that from?.

worthy plank
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from asrock

worldly cedar
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full name?..

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or link..

worthy plank
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@rose thunder said it was ASRock B450M Pro4 R2.0

worthy plank
worldly cedar
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So you are using a b450 chipset...

worthy plank
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idk what that is

worldly cedar
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you can check the name...type msinfo32 in windows search and enter and screenshot the bios mode text...

worthy plank
worldly cedar
# worthy plank

baseboard product..thats the model name of your motherboard...

worthy plank
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ASRock B450M Pro4 R2.0

worldly cedar
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yep!..

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Did you install 11 or 10?..

worthy plank
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windows 11

worldly cedar
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only these in the image ..not below it..

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and install the drivers one by one...restart when it asks for it...

worthy plank
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where are you now

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which one do i install?

worldly cedar
worthy plank
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all those?

worldly cedar
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Yep!...the first 6 drivers..

worthy plank
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alright what now?

worthy plank
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do i open them all?

worldly cedar
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they are zip files...open them and extract them to a separate folder...each drivers should be in separate folder..

worthy plank
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alright i extracted all zips to their own folder

worldly cedar
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Start with the chipset..

worthy plank
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i urn that?

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run*

worldly cedar
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yep!..

worthy plank
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install?

worldly cedar
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Yep!..

worthy plank
worldly cedar
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Any prompts?..

worthy plank
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?

worldly cedar
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any pop-up window related to installation after restart?..

worthy plank
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no?

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just my startup apps

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alright. which one now?

worldly cedar
worthy plank
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which one first?

worldly cedar
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your choice... screenshot the contents of the folder inside..

worthy plank
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they have many folders inside

worldly cedar
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check whats inside..

worthy plank
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this is of the first

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this of the second

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they're all the same

worldly cedar
# worthy plank

go back here ..and right click the nvme express controller ..and click update drivers

worthy plank
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i dont have nvme

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oh yes okay

worldly cedar
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then click browse for my computers..select one of the sata folder with check the box that says include subfolders...

worthy plank
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what

worthy plank
worldly cedar
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this...browse to the sata folder

worthy plank
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i dont have realtek

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these are all i have

worldly cedar
worthy plank
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which one of the 2

worldly cedar
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pick one..

worthy plank
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it doesnt matter which one?

worldly cedar
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at this point we dont know...so it is picking time!

worthy plank
worldly cedar
worthy plank
worldly cedar
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yep!

worthy plank
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Restarting my pc

worldly cedar
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restart?..

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what did it show?..

worthy plank
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It said to restart

worldly cedar
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screenshot..

worthy plank
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I already restarted

worldly cedar
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Did you see drivers installed successfully or something?..

worthy plank
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U said when it asks to restart restart

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Huh wth

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My pc also randomly turned off

worthy plank
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Bruh

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My pc shut down again and restart

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It says preparing automatic prepair

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Wth

worldly cedar
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The drivers must be faulty... didnt think asrock would be this careless

worthy plank
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Exit and continue to windows 11?

worldly cedar
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no..

worthy plank
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Or troubleshoot

worldly cedar
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troubleshoot

worthy plank
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Or turn off pc

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Ok

worldly cedar
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screenshot every step

worthy plank
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Reset this pc or advanced options

worldly cedar
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advanced

worthy plank
worldly cedar
worthy plank
worldly cedar
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restart

worthy plank
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Sorry pictures take really long to send on phone

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I think its my wifi

worldly cedar
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press 6 ..that says enable safe mode with command prompt..

worthy plank
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Again

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My pc shut down again

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Bruh im back at start

worthy plank
worthy plank
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My pc shut down again

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@worldly cedar

worldly cedar
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Welp!.. this is very annoying..that official drivers corrupts the device...disappointed with asrock..

worthy plank
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So what now?

worldly cedar
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How fast was the windows install?..

worthy plank
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Dont tell me i need to reinstall windows again

worldly cedar
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Apparently ..I think you have to... while I am still looking for a solution to avoid reinstall...

worthy plank
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But why would i need to reinstall again?

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I already did it yesterday

worldly cedar
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The driver was faulty for some reason despite...saying it was installed succesfully... it made the storage unrecognized by windows...

worthy plank
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But i already reinstalled windows

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When i reinstall it again it wouldnt change anything

worldly cedar
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Hold for a moment till I see if there is a way to avoid it... but if you are using ssd...it shouldnt take that long.. and you will not install games this time...

worthy plank
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Im using ssd

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But i dont have a laptop now

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I wont be able to download anything from the laptop on the usb

worldly cedar
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You still have that bootable usb right?..

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or did your format the usb?..

worthy plank
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I format it today

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For the new install on bios

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Bro wthhh

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I cant restart my pc

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I cant get back into windows

worldly cedar
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there is another option... you can use reset option from automatic repair..

worthy plank
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It will reset my entire pc again?

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Well i dont think i have another option because it wont let me back into windows….

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Ah man

worldly cedar
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I dont think there is a choice... anyways.. if reset is successful...then avoid installing sata drivers...

worthy plank
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Advanced options

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Okay im here

worldly cedar
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click advanced

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then wait..for a min..

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in case I find an easier solution..

worthy plank
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I will reset my pc

worldly cedar
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okay then troubleshoot...then reset

worthy plank
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Cloud install or local?

worldly cedar
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How fast is your wifi?..

worthy plank
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Very slow

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Sorry

worldly cedar
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or ethernet?

worthy plank
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I use ethernet cable but i have very slow downloads and wifi

worldly cedar
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Ethernet is still slow?..

worthy plank
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Yes

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But local reinstall or cloud download?

worldly cedar
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cloud means it will download windows installation files...local means it will use the already installed windows files..your choice now..

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Usually cloud is better..but..

worthy plank
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But cloud says download aand reinstall windows

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But dont i already have windows installed

worldly cedar
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Yes..but for reset ..cloud is like using the usb to install..clean...local is not so perfect ..

worthy plank
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Which one would u chiose

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Chiose

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Choose

worldly cedar
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I would choose cloud but my internet speed is fast enough ..not to wait for long

worthy plank
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Okay i will choose cloud

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I have all the time of the world

worldly cedar
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Okay this time..dont download games...first install the drivers...avoid the sata ones..

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also dont check for windows updates...

worthy plank
worthy plank
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I need those 2 to go to the site

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To download the drivers

worldly cedar
worthy plank
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Which one?

worldly cedar
# worthy plank

is this a school desktop or something?..or school account associated with it?..

worthy plank
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No?

worldly cedar
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then click no..

worthy plank
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Just remove my files option

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Or

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Fully clean the drive

worldly cedar
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since you are used to clean install..then fully clean ..

worthy plank
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It says this can several hours

worldly cedar
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Yep!.. since it will download files.. but if your internet speed is fast enough then it wont take that long...Did you have few or many apps installed after you reinstalled windows last time?

worthy plank
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Only chrome discord steam and apex

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I think

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Spotify

worldly cedar
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Then it wont take that long..

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Anyways.. I wont be here at the time it is done with the reset... Download the drivers... again.. and avoid sata ones..

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block windows updates first..

worthy plank
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So i download all the same ones

worldly cedar
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yes except sata ones

worthy plank
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Except the sata ones

worthy plank
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Before you go?

worldly cedar
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Then you download the drivers again... extract them using rar.. and follow the same process to install all the drivers..

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After installing drivers...

  1. Use your pc normally ..dont download or play any games...just use your pc..do some benchmark like geekbench6 ..watch youtube...do it for an hour or more ..to ensure your pc works fine at least when you are not gaming..

  2. If your pc doesnt crash then ..play a different game like valorant first to check whether it is an issue with apex or the other game...

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select your OS...then your gpu from the list..

worthy plank
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The download is at 99%

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Loading

worldly cedar
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Hopefully it finishes within 20-30 mins or so..

worthy plank
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Okay

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How long will it keep loading at 99%?

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Oh bruh

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Its reseting now

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Resetting

worldly cedar
worthy plank
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Bruhhh 2%

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This is going so slow

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This is more than a few hours..

worldly cedar
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Its okay...reset takes time...but since you have 5900X..hopefully it wont take that long

worthy plank
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I think it will take long

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Still at 2%

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Still..

worldly cedar
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it alright.. have patience!..and you are told what to do.. knock me if it is finished early..if not then follow the instructions already mentioned..

worthy plank
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I think you will be back from where you have to go in 20-30 min

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And it still wont be finished

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Because its still at 2%

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Bruhhh

worthy plank
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In what order do i extract the downloads ?

worthy plank
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First chipset

worldly cedar
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first chipset... then gpu drivers from nvidia

worthy plank
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Which one after?

worldly cedar
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then realtek lan driver

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I think you dont need realtek audio driver...since nvidia drivers contain audio...

worthy plank
worthy plank
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20%

worldly cedar
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definitely not sata ones...but for audio.you can download...but dont install..check if nvidia drivers can take care of the audio drivers

worthy plank
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How do i know if they did?

worldly cedar
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You wont have any problems with sounds..

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Also you can check the device manager...sound controller

worthy plank
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Alright which one do i extract after?

worldly cedar
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So...chipset...gpu...lan...

worthy plank
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Okay

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So i just download the other 2

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The other 1

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But not run

worthy plank
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And if i can already ask about step 3: the removing ryzen or something

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I dont know exactly what u said

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But it was something with removing ryzen

worldly cedar
worthy plank
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I have ryzen??

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I have ryzen 9

worldly cedar
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yes...ryzen 9 5900x..according to your own information..

worthy plank
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Thats what my pc says

worldly cedar
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Then thats what you have..

worthy plank
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So then why not do step 3?

worldly cedar
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I didnt know whether you have ryzen master control..since you didnt have any..so avoid..

worthy plank
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Okay

worthy plank
worldly cedar
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windows 11?..

worthy plank
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Oh okay

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31%

worldly cedar
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I see

worthy plank
#

My wifi really is slow

#

worldly cedar
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Keep updating ..

worthy plank
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So the sata was a virus?

worldly cedar
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Nope... just a bad driver or asrock didnt give us a proper way to install

worthy plank
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35%

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What can i do in this waiting time?

worldly cedar
worthy plank
worthy plank
worldly cedar
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Its okay... just sent message here..when it reaches 100%...so that I get notified..

worldly cedar
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@worthy plank whats the current status?

worthy plank
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I fell asleep sorry

worldly cedar
worthy plank
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Bro howweww

worldly cedar
worthy plank
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I cant even get to login screen

worthy plank
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Man what do i do

worldly cedar
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Wait for the laptop..to create bootable usb..

worthy plank
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Its night for me

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4 am

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In like 3 and and half hours i can get the laptop

worldly cedar
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I mean there is nothing you can do now...wait.. And take some rest or sleep!..^^

worthy plank
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Wait

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Can i install windows 10

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On my device

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Or not?

worldly cedar
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You can... Why?

worthy plank
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I want it

worldly cedar
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Dont think this is a windows issue..

worthy plank
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No, i know

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But i like to have windows 10

worldly cedar
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Take a rest for now!..wait for the laptop...then create whichever you want.. 10 or 11..

worthy plank
#

Okay

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Can i ping you

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When i have the laptop

worldly cedar
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You can..but you already know what to do...hopefully you dont need help clean installing windows..

worthy plank
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I just forgot what site i needed to go

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From windows

worldly cedar
#

You should have that iso downloaded to your laptop...if not then..

worthy plank
#

I have the windows 11 version downloaded

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Wait no

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It was downloaded on the usb

worldly cedar
#

Which method did you use?..
Rufus or mct?..

worthy plank
#

I used rufus yesterday

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And something else today

worldly cedar
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Something else?.. Like what?

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Oh you mean cloud download from reset?..

worthy plank
#

I cleared it in disk management

worthy plank
#

But my pc keeps getting the same blue error from the driver i downloaded

worldly cedar
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If rufus worked for you...then use it...

worldly cedar
worthy plank
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Okay i will still need your help on all

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:)

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I will ping you in 3 and a half hours

worthy plank
#

@worldly cedar

worldly cedar
worthy plank
#

What website do i go to to install windows 10?

worldly cedar
worthy plank
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Im sure i want the 10

worthy plank
#

It doesnt need to download the Create Windows Installation Media?

worthy plank
#

Im on the laptop

worldly cedar
#

What do you mean?...

worthy plank
#

Im using discord on my phone

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And im installing on my laptop

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I cant click the link on my laptop

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But dont i need to use Rufus on the usb first?

worldly cedar
#

Your laptop doesn’t have wifi?... Right now?..

Also did you use rufus or mct tool last time you reinstalled windows?..

worthy plank
worthy plank
worldly cedar
worthy plank
#

What is a mct tool

worldly cedar
#

Media creation tool

worthy plank
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What is the difference in Create Windows 10 Installation Tool and Your Iso link?

worldly cedar
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Mct tool can prepare your usb...or download 10 iso..

Its the same..i gave you the link for convenience..

#

You can use mct to download the iso..

worthy plank
#

Okay i will plug my usb into the laptop and download the second option: create windows 10 installation tool

worldly cedar
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The reason I told you to avoid 10 is because... You will receive windows 11 update..from settings..eventually going to 11 anyways! .

worthy plank
#

?

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My pc will go to windows 11 automatically?

worldly cedar
#

I mean windows update will offer you 11 since it supports it...someday..you will receive the notification..

worthy plank
#

Okay i will just do 11

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I still have all 3 downloaded

worldly cedar
#

Okay!... Then create the usb..the process you followed earlier to install..

worthy plank
#

But last time it was downloaded on the usb

worldly cedar
#

It doesnt matter... Just tell me did you use mct or rufus...
The iso shouldnt be on the usb anyway..

worthy plank
worldly cedar
#

Do you know how to disable secure boot?...

worthy plank
#

On my own pc?

worldly cedar
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From bios?..

worthy plank
#

Yes

worldly cedar
worldly cedar
worthy plank
#

Oh no

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Not again

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Bruh

worldly cedar
#

Hm?..?

worthy plank
#

When i want to open bios

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My screen freezes again

worldly cedar
#

Thats a new one...

worthy plank
#

It happened before

worldly cedar
#

Since when that was a problem?..how did you solve it?

worthy plank
#

It happened before when i wanted to reinstall windows 11 the first time

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Hey

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Im going to reinstall windows 11 again

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@worldly cedar it wont let me open bios

worthy plank
#

Wait nvm im in the bios

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Security - secure boot

worldly cedar
#

I see!..

worthy plank
#

Secure boot is already disabled

worldly cedar
#

Good..then use rufus..

worthy plank
#

But my usb is already empty

worldly cedar
#

You dont have to worry about it...first open rufus..

#

Screenshot..

worthy plank
#

Like this ?

worthy plank
#

It wouldnt let me go back into windows

worthy plank
worldly cedar
worthy plank
#

So press done and start?

#

Klaar=done

#

Its done

worthy plank
worthy plank
worldly cedar
worthy plank
#

Rufus completed

worldly cedar
#

Percentage

worthy plank
#

32

#

35

worldly cedar
#

Wait for 100

#

Screenshot rufus.

#

Now

worthy plank
#

67%

worldly cedar
#

Why did you tick usb hdd tho?..

worthy plank
#

?

worldly cedar
#

Dont worry..it shouldnt matter... But tick "usb-harde" only when you use external hdd...not flash drive..

For now its okay

worthy plank
#

It was already ticked

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97%

worldly cedar
#

Screenshot when completed..
Then boot from usb in your desktop.

worthy plank
#

Why does my bios say its 8:15 am while its 8:17?

worldly cedar
#

You have your pc open?...

worthy plank
#

Yes

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im still in bios

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Does CSM need to be enabled or disabled?

worldly cedar
#

Shouldnt be an issue..

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Just avoid for now

worthy plank
#

Rufus is done

#

I take the usb out now?

worldly cedar
#

Screenshot

worthy plank
worldly cedar
#

Then shut down your desktop pc..plug in usb...and then boot from usb..and install windows...

worthy plank
worldly cedar
#

Remember to delete all partitions.. of your ssd..you can screenshot

worthy plank
#

Yes the usb?

worldly cedar
worthy plank
#

Which windows do i download

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Just windows 11 home like last time?

worldly cedar
#

Which license do you have anyway?..

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Home or pro?..

worthy plank
#

Well the pc came with pro

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But the first time i reinstalled mcford said i needed to install windows home

worldly cedar
#

You dont have the product key?...

worthy plank
#

Nop

worldly cedar
#

Go with pro...if it came with it..

worthy plank
#

My licence was illegal

worldly cedar
#

Oh!..

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Then you will need to buy home or pro license.. Later on...

#

For now..go with pro

worthy plank
#

Next week my pc will be brought to a shop

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They will give a licence

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And check all hardware

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But i want to see if i can do anything now

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Because i want to play games

worldly cedar
worthy plank
worldly cedar
#

Custom

worthy plank
worldly cedar
#

Select each and click delete..

#

When it becomes single unallocated partition...
Then click next!..

worthy plank
#

Okay

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15%

worldly cedar
#

It should be faster than reset!..haha!

worthy plank
#

It is

worldly cedar
#

Lesson learnt...never use reset...it is useless most of the time

worthy plank
#

I didn’t even have much on my pc

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Not even 1/4th was used

#

Is my wifi that slow?

worldly cedar
#

Reset uses a bit different method.since it tries to keep system files and installed drivers!.

worthy plank
#

Bruh

worldly cedar
#

But never rely on reset to fix your problem...

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Everytime

worthy plank
#

It fixes virus tho

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But even a whole new windows is faster

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Can i use my same windows account tho?

#

Or i need to make a new one again?

#

Why is my screen so stretched

worldly cedar
#

Windows account... Local or Microsoft account?..

worthy plank
#

Uh

#

Windows and microsoft i think

worldly cedar
#

You can create ms account..or local account since it is pro..

worthy plank
#

Microsoft account

#

Can i use my same microsoft account

worldly cedar
#

Then just log in..

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Yep!..

worthy plank
#

Do you know why my screen is so stretched?

worldly cedar
#

Maybe because gpu driver is not installed..
Just continue to finish the setup

worthy plank
#

Hey wth

#

It says to save all settings preferences and onedrive files

#

From my last microsoft account

#

Do i want that?

#

Or restore

worldly cedar
#

Screenshot

#

Screenshot

worthy plank
#

Brub what

worldly cedar
worthy plank
#

My screen randomly turned black and im at the next

#

Oh my screen isnt stretched anymore

#

Doesnt that mean i still have all the drivers

#

I had installed yesterday

#

I still have all this screenshotted

worthy plank
#

Alright im at desktop

worldly cedar
#

Disable windows update

worthy plank
#

I just did

worldly cedar
#

Good now download the drivers... Like you did earlier!..

worthy plank
#

Can i download discord and Spotify and chrome

worldly cedar
#

You can..

worthy plank
#

But i wait with downloading steam and apex

worldly cedar
#

Avoid downloading them for now..
First install drivers..

worthy plank
#

The discord chrome and spotify?

#

Or steam and apex

worldly cedar
#

Steam apex

worthy plank
#

#

first chipchet

#

btw

#

my headset already works

#

i can hear sound and microphone works

#

@worldly cedar like this?

worldly cedar
#

Looks okay

worthy plank
#

Download?

#

can i unplug the usb ?

#

@worldly cedar

worldly cedar
worldly cedar
worthy plank
worldly cedar
#

Express!..

#

Was chipset driver installed?

worthy plank
#

Yeah

#

I did that first

worldly cedar
#

Good

worthy plank
#

And before that i disabled windows update

#

And after the gpu install i extract lan

worldly cedar
#

Yes..install lan driver..

#

Since your pc works fine when you dont game...the cause of crash is still vague.

worthy plank
worthy plank
worldly cedar
#

Thats why...i think the issue could be somewhere else...like drivers?..

worthy plank
#

so it maybe isnt the hardware?

#

wow i didnt think about that

worldly cedar
#

It is still unclear atm!..

Is the gpu drivers installed?..
Then restart... Forget geforce experience...

worthy plank
#

Okay i restarted

worldly cedar
#

Install lan..

worthy plank
#

Do i need to enable secure boot again?

#

In bios

worldly cedar
#

Was there anything else... in the drivers list...after lan..that i told you?. ...I dont remember

Except sata of course!...

worthy plank
worthy plank
worldly cedar
worthy plank
#

this one?

worldly cedar
#

Yep!..

worthy plank
#

but u said to only download not extract or rin

#

run

worldly cedar
#

Go to device manager and check sound controller...screenshot..

worthy plank
#

LAN is installed

#

im listening to spotify rn

worldly cedar
#

Okay it is managed by nvidia drivers!. So you dont need to install realtek audio..

worthy plank
#

i restart again?

#

since lan is installed

#

?

worldly cedar
#

You dont need to maybe...unless the installer asked you to do so...

worthy plank
#

it didnt

#

it just said finish and it closed

#

your first step after downloading all this: use my pc for a hour like watching youtube

#

but it wont crash when watching youtube

#

im already sure of that

#

since i tried it many times before

#

it really only happens when playing apex and fortnite

#

maybe other heavy games

worldly cedar
#

You can do cpu benchmark like geekbench 6 to put some load...
.

worthy plank
#

but not small games

worthy plank
#

this one?

worldly cedar
#

Use your pc normally without games..for a couple of hours..
(You can download games at that point)...

And you can try geekbench 6..or passmark test..
Try geekbench 6 first for light load test..

worthy plank
#

okay so i download geekbench 6

worldly cedar
#

Do anything except gaming...if it doesnt crash then try other games like valorant or anything...to check whether it crashes!...

worthy plank
#

i cant play valorant

#

because of my resolution

#

i need a new monitor anyways

worldly cedar
#

Its okay..it is just for testing... Any games other than those two will do..

worthy plank
#

i tried roblox, rocket league, devour, assasins creed

#

none of them crashed

#

only fortnite and apex

worldly cedar
#

Looks like specific issue..
But proceed with the steps...

I will be leaving now!..best of luck!...

worthy plank
#

wait

#

is geekbench 6 on google

#

or microsoft store

#

i already got it

#

what even is it for app?

worldly cedar
#

For CPU performance test...

worthy plank
#

huh

worldly cedar
#

Cpu benchmark..best of luck!..I will be leaving now..

worthy plank
#

maximum frequency: 4940

#

it went higher than that

#

it way higher

#

.

worthy plank
worldly cedar
#

Continue using your pc normally..for couple of hours... Meanwhile you can download games in the background!..

worthy plank
#

my wont crash when im not playing apex

worldly cedar
#

Just for confirmation..

#

After that..test with other games as told...

worthy plank
#

which game?

#

i tried most of these games

#

except ark..

#

to big download

#

and on epic games i played rocket league, assasins creed, fortnite, gta,

#

fortnite and apex only crashed

#

btw @worldly cedar do i keep windows update on disabled?

#

and do i keep secure boot in bios also on disabled?

worthy plank
#

but its still disabled

worthy plank
#

this guy has exact legit exact the same problem as me

worldly cedar
worthy plank
#

u sure?

worldly cedar
#

You are safe to do so... Now..

worthy plank
#

which one do i choose?

worldly cedar
#

Manual..

worthy plank
#

do i check for updates?

worldly cedar
#

Or let windows auto check it for you....
You will need windows updates anyways!...

worthy plank
#

so automatic?

worldly cedar
#

For security and features!...

#

Your choice...

worthy plank
#

sure

#

can i play apex now?

#

its been 2 hours

#

no crash

worldly cedar
#

First try other games.

worthy plank
#

which one?

worldly cedar
#

Chances are..apex will crash..
You will need to know whether it is indeed apex problem...and not overall games...

Try fps games like csgo or valorant..

#

Then any other games..

worthy plank
#

this one

#

btw i also already installed apex

worthy plank
worldly cedar
#

Its okay...first try csgo..
then try one other game..

Finally get ready to test apex..

worthy plank
#

How long am i supposed to play csgo till i know it wont crash

#

?

worldly cedar
#

After how long apex does that?..

worthy plank
#

apex after almost every match

#

but yesterday it let me play for 1 hour straight without crashing

#

do i enable secure boot in bios btw?

worldly cedar
#

Try for 20-30 mins...

worthy plank
#

almost done

#

is this a fps game?

worldly cedar
#

Dont know...

expect that apex will crash...i am starting to think it is a game issue!..

worthy plank
#

fortnite

#

fortnite it crashed about 2 times in total

worldly cedar
#

Thats why it gets confusing...
Anyways..all you can do is testing..

worthy plank
#

apex it crashed about 50 times in total already

#

apex really was after every single game

worldly cedar
#

Also b450 is quite midrange for a cpu like 5900x..

worthy plank
#

my motherboard?

worldly cedar
#

Yep!...

worthy plank
worldly cedar
#

Its okay!..for now if it works well

worthy plank
#

So Asrock is just a bad motherboard

#

So what if my problem is the motherboard?

worldly cedar
#

I always avoid gigabyte and asrock..

worthy plank
#

At the pc specifications when ordering it didnt even say it was from asrock

#

It didnt say anything about motherboard

#

csgo is installed

#

do you want to see what i ordered?

#

Bekijk Circular RGB Gaming PC | AMD Ryzen 9 - 5900X | GeForce RTX 3060 - 12 GB GDDR6 | 32 GB DDR4 | 1 TB SSD - NVMe | Windows 11 Pro op: https://www.bol.com/nl/p/circular-rgb-gaming-pc-amd-ryzen-9-5900x-geforce-rtx-3060-12-gb-gddr6-32-gb-ddr4-1-tb-ssd-nvme-windows-11-pro/9300000130286657?referrer=socialshare_pdp_iphoneapp

#

It maybe dutch for you

#

But maybe u can change the language

worthy plank
#

@worldly cedar i really dont like this game

worldly cedar
#

Its okay..Hehe
Remember..you are not playing but testing..

worthy plank
worldly cedar
worthy plank
#

i will try apex

#

nop

#

but if my cpu or motherboard is bad, why do only fortnite and apex crash

#

why doesnt csgo crash?

#

why doesnt gta or assasins creed crash?

#

but i already reinstalled apex 3 times now

#

the second time it was still crashing

#

i reinstalled windows and it reinstalled apex

#

and it was still crashing

#

i did many times before

#

of the errors and criticals

serene flax
#

Fortnite and Apex Legends both use Easy Anti-Cheat which is a kernel level anticheat, maybe your something in your system doesn't like that

worthy plank
#

hey

#

my pc keeps getting kernel-power error

#

in event viewer

#

something with kernel-power

#

error 41 i think

serene flax
#

If only those two games cause a system crash and nothing else, it might be something to do with EAC

worthy plank
#

how can i fix that though?

serene flax
#

No clue, just an observation I've made, hopefully someone else can help you with that new information

worthy plank
#

wow

#

but yes

#

everytime my pc crashed

#

it said in event viewer kernel-power

#

and when i clicked on the errors it said memory

#

some like that

#

and the critical all said power loss or something

#

i need to get another crash to tell exactly what it said

#

doesnt this make my game unplayable

serene flax
#

The only thing I can suggest is to uninstall any other game that uses anticheat software that is not EAC, sometimes different anticheat software can conflict with each other

#

And then try running an EAC enabled game like Apex or Fortnite

worthy plank
#

i only have apex atm

#

and csgo

#

i reinstalled windows for the second time this morning

#

my pc had a illegal licence btw

serene flax
#

That shouldn't matter

worthy plank
#

oh

#

ok

worthy plank
#

the legit only game i had on my pc was apex

#

so i should try to uninstall easyanticheat

#

but wouldnt that make apex unplayable?

worldly cedar
worthy plank
#

i didnt play a match yet

#

i uninstalled easyanticheat

#

i will try to play apex

worldly cedar
#

Why?

worldly cedar
#

Will apex run without anti-cheat?..

worthy plank
#

idk

#

i will test it right mow

#

i guess it doesnt

#

rip

worldly cedar
#

Expected..

worthy plank
#

maybe i need to delete the easyanticheat files and folder?

worldly cedar
#

i dont think it will run without anti-cheat.
Valorant doesnt either!...

worthy plank
#

but what if easyanticheat is the problem that makes my pc crash

#

because fortnite and apex run on easyanticheat

worldly cedar
#

It may...csgo..valorant also contain anti-cheat ..

Also your dump file referred to authenticamd.sys...not anti-cheat..

worthy plank
#

i will just install it again

#

and try to play apex again

#

Alright apex runs again

worldly cedar
#

Someone had an issue with apex due to anti-cheat...
The minidump file also proved it...

worthy plank
#

Bruh

#

Why doesnt mine prove it

worldly cedar
#

And your bucket ID is different

worthy plank
#

Why cant it go my way once?

#

And why do things like this always happen to me?

worldly cedar
#

Haha!...it is not like this has an easy solution!...

#

With anti-cheats..

#

If it crashes again...check the dump report again...the bucket id...

worthy plank
#

I send mine yestery

#

Yesterday

worldly cedar
#

For now...forget what happened yesterday...
Start testing fresh...with apex...and if it does crash..check the bucket id from minidump file

worthy plank
#

Bro

#

People keep taking my main

worthy plank
#

@worldly cedar another hour of playing apex without crashing

worldly cedar
worthy plank
#

Yes

worldly cedar
#

Hope it goes well...play for some more.. Like 1-2 hours more..

#

And then report back here!...

worldly cedar
#

Great news!..

worthy plank
worldly cedar
#

Highly unlikely!...

#

EAC will always function the same..

#

It must be the BIOS update and chipset drivers...but you will figure that out once you try fortnite..but this time dont uninstall anti-cheat for fortnite..and test!

worthy plank
#

im not downloading fortnite again

#

it used to be fun

worldly cedar
#

Your choice!...

worthy plank
#

i been playing for over 3 hours and still no crash

worldly cedar
#

Welp comrade!.. looks like your struggle has finally paid off!... Hehe

worthy plank
#

hope so

worldly cedar
#

Mark it as solved after you confirm that it doesnt crash ..for at least one day..

worthy plank
#

yep

#

but i think it still needs to go to the shop

#

for the new clean licence and just to double check all the hardware

worldly cedar
#

Sure!... It was great to help you and you learnt a lot of about windows install...bios update ..secure boot stuff!... hopefully you will never need any help regarding such issues!... Have a great day..and dont forget to thank @rose thunder ^^

worthy plank
#

Thank you both very mucherm erm

#

But i will ping when it crashes again

#

Have a great day also!

worldly cedar
worthy plank
#

Hope so too

#

But thanks alot

worthy plank
#

@worldly cedar still no crash

#

I think its actually fixed

worthy plank
#

I think it is

#

It still didnt even crash once

#

I have been playing for 9 hours

#

This is the only game i play

harsh gyro
#

what was the solution?

worthy plank
#

@rose thunder

#

How did u see my license was illegal? Because if i want to confront the company who sold me the pc, i need to show it to them

#

And also to windows to report the company

worthy plank
#

@rose thunder

worthy plank
#

when did i send the screenshot

worthy plank
#

where can i find the illegal license again?

#

i still had the license after the reset

#

we checked right

#

are you sure?

#

how am i supposed to show the company the gave me illegal license

worthy plank
#

@rose thunder

#

Every time i shut down/restart my pc i get this

lament current
worthy plank
worthy plank
#

how did i have a corrupt file?

worthy plank
#

how is this possible when my monitor isn't even close to this amount of fps? @rose thunder

worthy plank
#

@rose thunder @worldly cedar help me plss

#

My wifi turned off randomly and its back on now

#

First it kept bringing me into bios

#

And now it brings me into automatic repair

#

And back in the bios again

#

I cant go to desktop

#

Pls help me @worldly cedar

worthy plank
#

Aw man

#

My wifi turned off randomly

#

I turned it back on

#

My pc started acting slow

#

And when i shut it down and restarted it

#

It kept bringing me into bios

#

And when i left the bios it brought me into automatic repair

#

Then i reset my pc

#

Reinstall windows

#

And now its still happening

#

Reset tool

#

Let me guess

#

I have to do a clean install again

#

But i cant

#

It wouldnt let me go into boot menu

manic wren
#

Have you tried holding shift when pressing the restart button in the start menu

#

And from there you can reinstall windows

worthy plank
#

I cant get to start menu

manic wren
#

Oh

worthy plank
#

I did troubleshoot

#

At automatic repair

#

But nothing

#

My pc was working perfectly fine

#

And randomly after my wifi shut down this happened

worthy plank
#

What can i do

worthy plank
#

@worldly cedar im trying to clean install windows again, and i used rufus with the windows 11 iso

#

Im in boot menu

#

But when i want to install it keeps bringing me back to select language

worthy plank
#

Plsss help me

worthy plank
#

Every time i now startup my pc it says something like this

worldly cedar
#

like what?..

#

and I thought you had your problem fixed...why are you attempting to install windows?

worthy plank
worthy plank
#

My wifi randomly turned off and i put it back on

#

My screen was frozen so i shut down my pc and restarted

#

Then it kept bringing me into bios or automatic repair

#

I already tried to clean install with the usb using rufus again like we did last time

#

But everytime my pc keeps restarting

worldly cedar
worthy plank
#

No it kept restarting to boot menu after

#

And then i unplugged the usb

#

And i got this black screen

#

I re plugged the usb and i still got this screen

#

I can still go into bios and boot menu

#

But not to desktop

worldly cedar
worthy plank
#

I only see partition 1 and 2

worthy plank