#BSoD

33 messages · Page 1 of 1 (latest)

marsh sage
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there's an app called bluescreenview by nirsoft

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it's either a broken driver or a broken os

marsh sage
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it should've opened the minidump folder by default, does it not show anything?

marsh sage
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as in your install is corrupt in some way

tribal jetty
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run sfc /scannow

lime granite
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Basically its a System File Checker, and is a utility in Microsoft Windows that allows users to scan for and restore corrupted Windows system files. (using Command Prompt as Admin)

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I also recommend to check "Reliability history" In windows search to see if its a genuine problem. (you're minidump may have information in there)

cobalt burrow
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PAGE_FAULT_IN_NONPAGED_AREA can usually happen for a whole array of reasons

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but all related to your RAM

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I would suggest running memtest86

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if nothing shows up from a full test in memtest, then it's surely something software related, possibly a faulty driver

lime granite
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I would rather windows memory diagnostic as that has more of a chance to work and my ddr4 ram didn't work correctly last time I tried memtest86

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Search it in windows search

cobalt burrow
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if it's due to errors in memory diagnostic, then it's sort of 50/50 whether it's a mismatching bios configuration or damaged memory sticks

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although with high performance XMP memory it tends to be more commonly caused by wrong bios configuration

lime granite
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Yeah sometimes my xmp fails and restores default settings, it's pretty uncommon for my mb after there bios updates but it can happen.

marble hull
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hey if you haven't yet, can you open Event Viewer and find the report for the memory diagnostic results

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honestly it's more likely driver related than memory but still want to check if it was "all good"

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that's not a driver that's the OS kernel

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drivers end with .sys

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that's not a driver, it's just what crashed

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some other driver is the cause

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what antivirus tools do you use?

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remove it

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kernel crashes are almost always drivers, and antivirus kernel drivers are notorious for causing it with conflicts and issues

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And honestly, Windows Defender is absolutely great for just about everyone. It protects the military the biggest companies on the earth, and many governments and billions of people, it's fine

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And it's literally built and tested by the same people who built the kernel

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that's where I'd start for sure. if you pop the word appwiz.cpl into your Run box, it'll open directly to the program removal list

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that's worked since 1994, it's short for app install/uninstall wizard for Windows NT4 and 95. Thank goodness some things never change

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yeah, that would surely be my first thing when having kernel crashes, security software is well known for causing issues at times, and especially if more than one security program is installed

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I'm headed out for a while but I will be back