#locked out

3 messages · Page 1 of 1 (latest)

pastel oar
#

Hello I have a question. I’ve been locked out my pc. Anytime I try to sign in with pin it says “ something happened and your pin isn’t available” so I click set up my pin then it says “The user profile services services failed the sign in” so i ended up finding a yt vid about how to fix it. I go into recover mode and do startup repair so I click that and it bring me up to a user profile with my name so i click it and it ask for a password and I put my Microsoft password in and then it says password is incorrect so I change the password on the website and come back and put the new password in, and it says incorrect. Anyone know what to do

fair basin
#

create a second account, login with that one, then swap back to the old one

pastel oar
#

How do I do that? Anytime I start up there’s no sign out button any where