#Windows update issue

1 messages · Page 1 of 1 (latest)

icy mountain
#

Just went through a windows update and now my agent is not responding. Verified its not the model. Here's my error

-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:30 [agent/embedded] embedded run agent end: runId=d6992712-e02f-4ee7-8860-0455d1f15091 isError=true model=z-ai/glm-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:30 [agent/embedded] embedded run failover decision: runId=d6992712-e02f-4ee7-8860-0455d1f15091 stage=assistant decision=surface_error reason=timeout from=openrouter/z-ai/glm-5.1 profile=sha256:ac092b59b472 rawError=500 Internal Server Error
21:18:30 [diagnostic] lane task error: lane=main durationMs=30839 error="FailoverError: HTTP 500: Internal Server Error"
21:18:30 [diagnostic] lane task error: lane=session:agent:main:main durationMs=30844 error="FailoverError: HTTP 500: Internal Server Error"
21:18:30 [model-fallback/decision] model fallback decision: decision=candidate_failed requested=openrouter/z-ai/glm-5.1 candidate=openrouter/z-ai/glm-5.1 reason=timeout next=none detail=500 Internal Server Error
21:18:31 Transient HTTP provider error before reply (HTTP 500: Internal Server Error). Retrying once in 2500ms.
21:18:38 [agent/embedded] embedded run agent end: runId=d6992712-e02f-4ee7-8860-0455d1f15091 isError=true model=z-ai/glm-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:42 [agent/embedded] embedded run agent end: runId=d6992712-e02f-4ee7-8860-0455d1f15091 isError=true model=z-ai/glm-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:48 [agent/embedded] embedded run agent end: runId=d6992712-e02f-4ee7-8860-0455d1f15091 isError=true model=z-ai/glm-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:58 [agent/embedded] embedded run agent end: runId=d6992712-e02f-4ee7-8860-0455d1f15091 isError=true model=z-ai/glm-5.1 provider=openrouter error=HTTP 500: Internal Server Error rawError=500 Internal Server Error
21:18:58 [agent/embedded] embedded run failover decision: runId=d6992712-e02f-4ee7-8860-0455d1f15091 stage=assistant decision=surface_error reason=timeout from=openrouter/z-ai/glm-5.1 profile=sha256:ac092b59b472 rawError=500 Internal Server Error
21:18:58 [diagnostic] lane task error: lane=main durationMs=23971 error="FailoverError: HTTP 500: Internal Server Error"
21:18:58 [diagnostic] lane task error: lane=session:agent:main:main durationMs=23974 error="FailoverError: HTTP 500: Internal Server Error"
21:18:58 [model-fallback/decision] model fallback decision: decision=candidate_failed requested=openrouter/z-ai/glm-5.1 candidate=openrouter/z-ai/glm-5.1 reason=timeout next=none detail=500 Internal Server Error
21:18:58 Embedded agent failed before reply: HTTP 500: Internal Server Error

winter viperBOT
#

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

gleaming peakBOT
# icy mountain Just went through a windows update and now my agent is not responding. Verified ...

This log is getting as far as OpenRouter, then OpenRouter/upstream is returning HTTP 500 for openrouter/z-ai/glm-5.1. The important line is model fallback decision ... next=none: OpenClaw has no configured fallback to try, so one provider-side 500 kills the reply.

First thing: what does openclaw --version show?

Then run these and paste the safe output if it still fails:

openclaw status --all
openclaw models status --probe
openclaw infer model run --model openrouter/z-ai/glm-5.1 --prompt "hi" --json

If the direct infer model run also 500s, that is provider/model-route trouble, not Discord or the Windows update itself. The fastest workaround is to switch the session/default to another configured model, or add a fallback so OpenClaw has somewhere to go next:

openclaw models fallbacks add <provider/model>