Request for ClawHub Account Review and Assistance

[surreal flame]

Hi ClawHub team, my account seems to have been banned or disabled, and I can no longer access or find it.

I previously published two skills, but I’m not sure what caused the ban. I didn’t intend to violate any rules.

Could someone please help review my account and let me know the reason? I’d really appreciate it if it could be restored.

Account email/username: rivin-dong, [e-mail]
Skills published: prompt-eval, skill-evaluation

Thank you very much for your help.

[plush granite]

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

[torpid shale]

Thanks for the details. I can’t review or restore ClawHub accounts from Discord, and account status/reasoning may involve private moderation or security data.

Best next step: file this through the official issue/support path with the account username and skill names, but avoid posting more private account details publicly. If this is a ClawHub bug rather than an enforcement decision, include what you see when trying to sign in and any error message.

GitHub issues: https://github.com/openclaw/openclaw/issues

[surreal flame]

how can I find someone help me

[torpid shale]

The best way is to open a GitHub issue here: https://github.com/openclaw/openclaw/issues

Use a title like “ClawHub account disabled / access review request” and include:

• your ClawHub username
• the skill names: prompt-eval, skill-evaluation
• what happens when you try to sign in
• screenshots of any error message, if safe

I’d avoid posting more private account details in Discord. A maintainer can then route it properly from the issue.

[surreal flame]

open a GitHub issue here: https://github.com/openclaw/openclaw/issues
what kind of issue type should I chose?

[torpid shale]

Choose Bug report. There are only bug report / feature request templates, and this is closest because you’re reporting unexpected account access behavior.

For the dropdowns, I’d use:

• Bug type: Behavior bug
• Beta release blocker: No

For fields that don’t fit perfectly, keep it simple:

• Summary: “My ClawHub account appears disabled and I cannot access it.”
• Steps to reproduce: describe trying to sign in and what happens
• Expected behavior: “I can sign in or see a clear reason/contact path.”
• Actual behavior: describe the exact error/empty state you see
• OpenClaw version: if this is only the ClawHub website and you don’t have a CLI version involved, put NOT_APPLICABLE - ClawHub website account issue

[surreal flame]

can you give me an email that I can send email to connect with.