#not responding

1 messages · Page 1 of 1 (latest)

woven sentinel
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When I run a command, it is not responding to the commands

misty larkBOT
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frigid drumBOT
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First thing: what version are you on?

Please run:

openclaw --version
openclaw status --all

And tell us which command you’re running that “doesn’t respond” — for example a Discord slash command, openclaw ... in terminal, or asking the assistant in chat.

If this is the assistant not replying in Discord, also check:

openclaw gateway status
openclaw logs --follow

The log line around the time you send the command is usually the clue. Docs for the basic triage flow: https://docs.openclaw.ai/help/faq

woven sentinel
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verson 2026.4.21

i am trying to setup openclaw but its not responding to the setup commands

frigid drumBOT
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Got it — 2026.4.21 helps.

Which setup commands are you using, exactly? Paste the command text, but don’t paste any Discord bot token/API key.

A couple common gotchas:

  1. Chat slash commands must be standalone messages starting with / — e.g. /status, not mixed into a sentence.
  2. If Discord is your first channel, the bot won’t answer until the gateway is running and the Discord token/config are set.
  3. For Discord setup, make sure the bot has Message Content Intent enabled in the Discord Developer Portal, plus the bot and applications.commands invite scopes.

On the machine running OpenClaw, run these and paste the safe output:

openclaw status --all
openclaw gateway status
openclaw logs --follow
woven sentinel
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i need to restar tthe openclaw liek start from the begning

frigid drumBOT
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Yep — if you want a clean “start from beginning”, use the built-in reset flow. It keeps OpenClaw installed, but wipes local setup state depending on the scope you choose.

Safest path:

openclaw backup create
openclaw reset --dry-run
openclaw reset
openclaw setup --wizard

In the reset prompt, choose:

  • config+creds+sessions = normal fresh start, keeps workspace files
  • full = full fresh start, also removes workspace/memory files

If you want non-interactive full reset:

#
openclaw backup create
openclaw reset --scope full --yes --non-interactive
openclaw setup --wizard

After setup, start/check the gateway:

openclaw gateway status
openclaw gateway restart
openclaw status --all

Docs: https://docs.openclaw.ai/cli/reset and https://docs.openclaw.ai/cli/setup

Small warning: full reset removes your workspace, so do the backup first unless you truly don’t care about existing files/config.

woven sentinel
#

then?

frigid drumBOT
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Then walk through the wizard prompts and pick the basics:

  1. Run:
openclaw setup --wizard
  1. Choose local setup unless your gateway is on another machine.

  2. Configure your model/auth when prompted.

  3. For Discord, enter/set your Discord bot token, then make sure the bot is invited to your server with:

  • bot
  • applications.commands
  • Send Messages / Read Message History
  • Message Content Intent enabled in Developer Portal
#
  1. When setup finishes, start or restart the gateway:
openclaw gateway restart
openclaw status --all
  1. DM your Discord bot. If it gives a pairing code, approve it:
openclaw pairing list discord
openclaw pairing approve discord <CODE>
  1. Test:
/status

Send that as a standalone message to the bot.