No response/reaction on submiting prompt | Friends of the Crustacean 🦞🤝 | Page 1

frosty matrix Apr 27, 2026, 11:34 PM

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So when i submit any prompt to any of my models/agents it just happens nothing...
Hi

Hi

chrome plumeBOT Apr 27, 2026, 11:34 PM

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orchid pierBOT Apr 27, 2026, 11:35 PM

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First thing: please run this and paste the outputs:

openclaw --version
openclaw status --all
openclaw models status
openclaw gateway status

Then in another terminal:

openclaw logs --follow

Send Hi again in the TUI and paste the log lines that appear around that moment.

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Quick things to try while debugging:

openclaw gateway restart
openclaw doctor

If logs show nothing when you submit, the TUI probably isn’t reaching the running Gateway/session.
If logs show model/provider errors, it’s likely OpenRouter/model auth/rate-limit/streaming. The selected model in your screenshot is an OpenRouter free Gemma model, so openclaw models status is the important check here.

Docs for the debug flow: https://docs.openclaw.ai/help/faq and https://docs.openclaw.ai/gateway/troubleshooting

frosty matrix Apr 27, 2026, 11:39 PM

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https://pastebin.com/raw/4YpEMt0u

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logs --follow result:
23:40:42+00:00 warn agent/embedded {"subsystem":"agent/embedded"} incomplete turn detected: runId=581ac045-4915-474e-95d7-f674c73a8f65 sessionId=35b578d3-4a36-4eae-85a4-55d2ecd8f25e stopReason=stop payloads=0 — surfacing error to user

orchid pierBOT Apr 27, 2026, 11:43 PM

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Thanks, the paste helps. I see three red flags:

You’re on OpenClaw 2026.4.15, and your status says an update to 2026.4.25 is available.
status --all says Gateway health is timing out, while gateway status says RPC is OK — that’s a weird split state.
Several active agents still have BOOTSTRAP.md present; bootstrap should remove that file when first-run setup finishes. (pastebin.com)

I’d do this first:

openclaw update
openclaw doctor
openclaw gateway restart
openclaw status --all

openclaw update is the recommended updater and should also run doctor/restart, but running them explicitly after is fine for this kind of stuck state. (docs.openclaw.ai)

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Then fix the model mismatch: your default is openai/gpt-5.4, but your paste shows OpenAI auth is missing and OpenRouter auth exists. Set the default to OpenRouter or authenticate OpenAI:

openclaw models set openrouter/auto
# or your exact selected model:
openclaw models set openrouter/google/gemma-4-26b-a4b-it:free

OpenRouter refs use openrouter/<provider>/<model>. (pastebin.com)

If it still silently does nothing, check for stuck bootstrap files:

find ~/.openclaw/workspaces -maxdepth 2 -name BOOTSTRAP.md -print

If those agents are already configured and this is not an intentional first-run bootstrap, move them aside safely:

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for f in ~/.openclaw/workspaces/*/BOOTSTRAP.md; do
  [ -e "$f" ] && mv "$f" "$f.stale.$(date +%Y%m%d-%H%M%S)"
done

openclaw gateway restart

After that, open the TUI, send Hi, and if it still fails, paste the fresh output of:

openclaw logs --follow

Specifically the lines that appear right when you submit the prompt.

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That log is the key.

incomplete turn detected ... stopReason=stop payloads=0 means the model/provider request completed, but returned zero usable assistant text. So the TUI isn’t just ignoring you — the upstream model is effectively giving OpenClaw an empty reply.

Most likely culprit here: openrouter/google/gemma-4-26b-a4b-it:free.

Try switching to a different model first:

openclaw models set openrouter/auto
openclaw gateway restart

Then open a fresh TUI/session and send Hi.

Also update — you’re on 2026.4.15 and your report showed 2026.4.25 available:

#No response/reaction on submiting prompt