#Help with error on discord

1 messages · Page 1 of 1 (latest)

rancid ember
#

In the midst of class in a hurry and need to get my openclaw back up. It's been down since yesterday night and I cannot focus on the issue while I'm in class, so I got openclaw to give a summary.
Claude:
OpenClaw on Falcon (Debian, student GitHub Copilot plan) started throwing "Something went wrong" errors on Discord
yesterday night. Every request fails with:

400 The encrypted content for item rs_<id> could not be verified. Reason: Encrypted content item_id did not match the
target item id.

The primary model was gpt-5.2-codex (a reasoning model). What we observed:

  • The error happens on the second turn of any session — turn 1 succeeds, turn 2 fails
  • The rs_<id> item is different every time, meaning it's freshly generated each session, not a stale cached item
  • Deleting the session files and starting clean doesn't help — the new session hits the same error immediately on turn
    2
  • The fallback (gpt-5-mini) then goes into cooldown because the provider failure cascades
  • /new also fails for the same reason
  • The GitHub Copilot token had expired and was refreshed, but the error persists after re-auth
  • gpt-5.3-codex was the original model in config and had the same error — we switched to gpt-5.2-codex with no change
    in behavior

Our current hypothesis is that OpenClaw is saving the rs_ reasoning summary item from the model's response into
session history, then re-sending it on the next API call, which GitHub Copilot rejects because those items are
ephemeral and can't be replayed. But we're not confident — it could be something else entirely (model plan
restriction, API change, token format issue, etc.).

Any idea what's actually going on?

weary vaporBOT
#

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> âś… Mark Solution

worn jasperBOT
#

Yes — your hypothesis is very plausible. This looks not like auth; it looks like Copilot’s GPT/Codex OpenAI-Responses route choking when OpenClaw replays an rs_* reasoning item on turn 2.

Fastest get-back-online workaround: switch away from the affected GPT-5.x Codex model.

In Discord, try:

/model list

Pick github-copilot/claude-opus-4.7 if available, or github-copilot/gpt-4.1.

From terminal, set the default:

openclaw models set github-copilot/claude-opus-4.7
#
openclaw gateway restart

If your student Copilot plan rejects Claude, use:

openclaw models set github-copilot/gpt-4.1
openclaw gateway restart

Copilot model availability depends on your GitHub plan, and Copilot Claude uses a different transport than GPT/o-series/Gemini, so it’s the cleanest bypass. (docs.openclaw.ai)

When you’re out of class, please paste:

#
openclaw --version
openclaw status --all

If you’re not current, run openclaw update. If current still reproduces, this should become a GitHub issue with the exact version + redacted logs: https://github.com/openclaw/openclaw/issues

rancid ember
#

Falcon
APP
— 10:55 AM
⚙️ Reasoning visibility disabled.
Only you can see this • Dismiss message
Falcon
APP
— 10:55 AM
âś… Selected off.
Only you can see this • Dismiss message
Falcon
APP
— 10:55 AM
Thinking disabled.
Only you can see this • Dismiss message
Seftube — 10:55 AM
Test
Falcon
APP
— 10:55 AM
⚠️ Something went wrong while processing your request. Please try again, or use /new to start a fresh session.

I turned off thinking on discord but its still not working

worn jasperBOT
#

Yep — that makes sense. Turning off reasoning visibility / thinking won’t fix this one.

The failing thing is the stored encrypted rs_* reasoning item in the session replay, not whether Discord shows reasoning. Also, some GPT/Codex routes may still produce provider-owned reasoning metadata even when /think off is selected.

Do this instead:

/model github-copilot/gpt-4.1

Then:

/new

Then test again.

#

If gpt-4.1 isn’t available, run:

/model list

and pick a non GPT-5.x Codex reasoning model. If your Copilot plan has it, github-copilot/claude-opus-4.7 is also a good bypass because it uses a different transport.

So the emergency fix is: change model first, then start fresh. The /think off toggle alone won’t clean or avoid the broken replay path.

rancid ember
#

Not sure what claude did but switching to gpt 4.1 did work, so was it correct? For some reason now though it lost its memory. Wtf did it do?

❯ Did it just lose all it's memory? It worked but it's talking like we're speaking for the first time.

● That's likely because we deleted the Discord session files earlier — that wiped the conversation history the agent
uses for context. The long-term memory files should still be intact though. Let me check.

â—Ź Bash(ssh seftube@100.126.153.37 "ls -la ~/.openclaw/memory/ 2>/dev/null | head -20")
⎿  total 80
drwxrwxr-x 2 seftube seftube 4096 Apr 25 17:01 .
drwx------ 16 seftube seftube 4096 Apr 27 10:38 ..
-rw-r--r-- 1 seftube seftube 69632 Apr 25 17:01 main.sqlite

● Long-term memory (main.sqlite) is untouched — that's fine. What's gone is just the conversation history from the
session files we deleted. The agent remembers facts about you from its memory DB, but it lost the recent chat context
(recent conversations, what you were working on, etc.).

That's an unfortunate side effect of having to nuke the session to clear the rs_ bug. There's no way to restore it —
the session .jsonl file is gone.

The good news: does it actually work now without errors?

worn jasperBOT
#

Yeah — switching to gpt-4.1 working pretty much confirms the original diagnosis: the breakage is in the Copilot GPT-5.x/Codex reasoning replay path, not your Discord /think setting.

On the “memory” part: Claude is probably right if it deleted session files.

There are two different things:

  • Session transcript/context: ~/.openclaw/agents/<agentId>/sessions/<sessionId>.jsonl
    This is the recent conversation. If deleted, Falcon will talk like a fresh session.
  • Long-term memory index/files: ~/.openclaw/memory/<agentId>.sqlite plus workspace MEMORY.md / memory/*.md
    This should survive, but it’s not the same as full chat history.

So: it likely didn’t lose all memory, but it did lose the recent Discord session context. If Claude used a hard delete, there may be no restore unless you have backups/snapshots.

For now: don’t delete anything else. Give Falcon a short “here’s what we were doing” recap and keep it on github-copilot/gpt-4.1.

When you’re out of class, grab:

#
openclaw --version
openclaw status --all

and we can tell whether this needs an OpenClaw bug report for the GPT-5.x Copilot rs_* replay issue.

rancid ember
#

No it quite literally forgot who it was.

"Hey. I just came online. Who am I? Who are you?

Let's figure out the basics:
What should I be called?
What kind of assistant (or "creature") am I to you?
How should I act—practical, chatty, funny, serious?
Got a preferred emoji, icon, or other signature for me?

If you're unsure, I can suggest ideas. Once we've decided, I'll write it all down and confirm.

Let's start: How do you want to name me and define how I should behave?"

I told claude to just go back and revert all the changes, and I think we should be back to square 1 now. How do I fix this? (Asking you as I do not trust Claude anymore)

worn jasperBOT
#

Oof. That message is not normal session-memory loss — that’s the bootstrap/persona files missing or the workspace path changed.

Pause Claude. Don’t let it run more commands for now.

Run these first and paste the output:

openclaw --version
openclaw status --all
openclaw config get agents.defaults.workspace
ls -la ~/.openclaw/workspace
find ~/.openclaw -maxdepth 4 \( -name 'AGENTS.md*' -o -name 'SOUL.md*' -o -name 'IDENTITY.md*' -o -name 'USER.md*' -o -name 'MEMORY.md*' -o -name 'BOOTSTRAP.md*' \) -print

What I suspect happened:

  • BOOTSTRAP.md got recreated/restored, or
#
  • SOUL.md / IDENTITY.md / USER.md / AGENTS.md got deleted/emptied, or
  • config now points Falcon at a fresh/default workspace.

Quick thing to check: if ~/.openclaw/workspace/BOOTSTRAP.md exists, that can trigger the “who am I?” ritual. Don’t delete yet — paste the listing first.

Also keep the model on the working bypass:

openclaw models set github-copilot/gpt-4.1
openclaw gateway restart

Once we see those files/paths, the fix is usually restoring the workspace files from git/backup or pointing agents.defaults.workspace back to the old workspace.

rancid ember
#

openclaw --version
openclaw status --all
openclaw config get agents.defaults.workspace
ls -la ~/.openclaw/workspace
find ~/.openclaw -maxdepth 4 ( -name 'AGENTS.md*' -o -name 'SOUL.md*' -o -name 'IDENTITY.md*' -o -name 'USER.md*' -o -name 'MEMORY.md*' -o -name 'BOOTSTRAP.md*' ) -print

OpenClaw 2026.4.23 (a979721)

🦞 OpenClaw 2026.4.23 (a979721) - Making 'I'll automate that later' happen now.

========================================
OpenClaw status --all

Overview

Version : 2026.4.23
OS : linux 6.12.63+deb13-amd64 (x64)
Node : 22.22.0
Config : ~/.openclaw/openclaw.json
Dashboard : http://127.0.0.1:18789/
Tailscale : off
Channel : stable (default)
Update : pnpm · npm update 2026.4.25
Gateway : local · ws://127.0.0.1:18789 (local loopback) · reachable 58ms · auth token · falcon (192.168.1.3) app 2026.4.23 linux 6.12.63+deb13-amd64
Security : Run: openclaw security audit --deep
Gateway self : unknown
Gateway service : systemd installed · enabled · running (pid 213822, state active)
Node service : systemd not installed
Agents : 1 total · 1 bootstrapping · 1 active · 2 sessions
Secrets : none

Channels

Channel | Enabled | State | Detail
Discord | ON | OK | token config (sha256:d82c9618 · len 72) · accounts 1/1

Discord accounts

Account | Status | Notes
default | OK | token:config

Agents

Agent | Bootstrap file | Sessions | Active | Store
main | PRESENT | 2 | 4m ago | ~/.openclaw/agents/main/sessions/sessions.json

Diagnosis (read-only)

Gateway connection details:
Gateway target: ws://127.0.0.1:18789
Source: local loopback
Config: /home/seftube/.openclaw/openclaw.json
Bind: loopback

(DISCORD MAX CHARACTER CUTOFF, if you need the rest of it ask me and I will provide it)

worn jasperBOT
#

That output is enough. The smoking gun is:

Agents : 1 total · 1 bootstrapping
main | Bootstrap file | PRESENT

So Falcon is in first-run bootstrap mode again. That’s why it asked “who am I?” It’s seeing BOOTSTRAP.md.

Do this — move it aside, don’t delete it:

ts=$(date +%Y%m%d-%H%M%S)
mkdir -p ~/.openclaw/recovery-$ts
cp -a ~/.openclaw/workspace ~/.openclaw/recovery-$ts/workspace
mv ~/.openclaw/workspace/BOOTSTRAP.md ~/.openclaw/workspace/BOOTSTRAP.md.disabled-$ts
#
openclaw models set github-copilot/gpt-4.1
openclaw gateway restart

Then test Discord again.

If it still acts blank, paste:

ls -la ~/.openclaw/workspace
sed -n '1,80p' ~/.openclaw/workspace/IDENTITY.md
sed -n '1,80p' ~/.openclaw/workspace/SOUL.md
sed -n '1,80p' ~/.openclaw/workspace/USER.md
openclaw config get agents.defaults.workspace
#

But first fix is absolutely the BOOTSTRAP.md file. Claude probably restored/recreated it while “reverting,” which put the agent back into onboarding/persona setup mode.

rancid ember
#

Test
Falcon
APP
— 11:26 AM
BOOTSTRAP.md is missing from the workspace, so I can't proceed with the bootstrap workflow.

If you have a BOOTSTRAP.md file, please add it to /home/seftube/.openclaw/workspace/. Otherwise, let me know if you'd like to start with a standard setup or specify manual first-run steps.

Next step: Add BOOTSTRAP.md or confirm if you want to continue with defaults.

worn jasperBOT
#

That reply means the current Discord session is poisoned with the old bootstrap instruction. Don’t add BOOTSTRAP.md back — completed workspaces should not need it.

Do this exact recovery sequence:

ts=$(date +%Y%m%d-%H%M%S)
cp -a ~/.openclaw/workspace ~/.openclaw/workspace.recovery-$ts

mkdir -p ~/.openclaw/workspace/.openclaw
cat > ~/.openclaw/workspace/.openclaw/workspace-state.json <<EOF
{
  "version": 1,
  "bootstrapSeededAt": "$(date -Is)",
  "setupCompletedAt": "$(date -Is)"
}
EOF
#

rm -f ~/.openclaw/workspace/BOOTSTRAP.md
openclaw models set github-copilot/gpt-4.1
openclaw gateway restart
openclaw status --all | grep -A5 '^Agents'

You want it to not say bootstrapping / Bootstrap file PRESENT.

Then in Discord send:

/new

and test again.

#

Why: BOOTSTRAP.md is only for first-run setup and is removed when complete. Your old session still had “bootstrap pending, read BOOTSTRAP.md” in its context, so after you removed the file it complained that the file was missing. Starting /new after marking the workspace complete should clear that loop.

Docs: https://docs.openclaw.ai/start/bootstrapping

rancid ember
#

At this point would it be easier to just reinstall openclaw? Is there a way to save the memory/files/skills or whatever so that it just starts off understanding everything?

worn jasperBOT
#

I wouldn’t reinstall first. Reinstalling OpenClaw mostly changes the package; your problem is in state/workspace.

Do this safer path:

mkdir -p ~/openclaw-backups
openclaw backup create --output ~/openclaw-backups --verify

That should preserve config/auth/sessions/workspace. Docs: https://docs.openclaw.ai/cli/backup

Then fix the current install, not nuke it:

mkdir -p ~/.openclaw/workspace/.openclaw
rm -f ~/.openclaw/workspace/BOOTSTRAP.md
#
cat > ~/.openclaw/workspace/.openclaw/workspace-state.json <<EOF
{
  "version": 1,
  "bootstrapSeededAt": "$(date -Is)",
  "setupCompletedAt": "$(date -Is)"
}
EOF

openclaw models set github-copilot/gpt-4.1
openclaw gateway restart
openclaw status --all | grep -A5 '^Agents'

You want no bootstrapping and no Bootstrap file PRESENT.

If you do reinstall, save/copy these at minimum:

#
  • ~/.openclaw/workspace/AGENTS.md
  • SOUL.md
  • IDENTITY.md
  • USER.md
  • MEMORY.md
  • memory/
  • skills/
  • also ~/.openclaw/skills/ if it exists

But don’t copy BOOTSTRAP.md back. That’s the thing trapping Falcon in first-run mode.

A clean reinstall won’t automatically “understand everything” unless those workspace/memory files are restored. Session history may already be gone if Claude deleted it, but persona + durable memory should come back from the workspace files.

rancid ember
#

I do not understand what I am doing and I do not like that.

I just want a functioning openclaw with all of it's memories and tools functioning with the models I want. So far it's been bugged and I've been made to use a lesser model with no thinking, and I've ran commands that I do not understand that have caused it to lose it's memory (Or unable to reach it?) and frankly, I'm sick of it.

I just want to delete everything besides its memory/tools, then reinstall it, but with those memories/tools.

worn jasperBOT
#

I hear you. This has become way too chaotic, and you’re right to want a clean reset you understand.

Important: your exact GPT-5/Copilot rs_* error appears fixed in 2026.4.25, and you’re on 2026.4.23. So after preserving memory/tools, update/reinstall to 2026.4.25+.

Use this “safe clean reset” approach: move things aside, don’t permanently delete.

ts=$(date +%Y%m%d-%H%M%S)
mkdir -p ~/openclaw-rescue-$ts

# Full safety backup
openclaw backup create --output ~/openclaw-rescue-$ts --verify || true

# Save the parts that define Falcon/memory/tools
cp -a ~/.openclaw/workspace ~/openclaw-rescue-$ts/workspace
cp -a ~/.openclaw/skills ~/openclaw-rescue-$ts/global-skills 2>/dev/null || true
#
cp -a ~/.openclaw/memory ~/openclaw-rescue-$ts/memory-index 2>/dev/null || true
cp -a ~/.openclaw/openclaw.json ~/openclaw-rescue-$ts/openclaw.json.old

# Stop gateway
openclaw gateway stop

# Move old broken state aside, reversible
mv ~/.openclaw ~/.openclaw.broken-$ts

Then reinstall/update cleanly:

npm install -g openclaw@latest
openclaw onboard
#

After onboarding, restore only identity/memory/tools — not BOOTSTRAP.md, not sessions:

rsync -a --exclude 'BOOTSTRAP.md' ~/openclaw-rescue-$ts/workspace/ ~/.openclaw/workspace/

mkdir -p ~/.openclaw/skills
rsync -a ~/openclaw-rescue-$ts/global-skills/ ~/.openclaw/skills/ 2>/dev/null || true

openclaw models auth login-github-copilot
openclaw models set github-copilot/gpt-5.3-codex
openclaw doctor
openclaw gateway restart

Then check:

#
openclaw --version
openclaw status --all

You want 2026.4.25 or newer, and no bootstrapping.

If Copilot GPT-5 still fails after that, switch temporarily to:

openclaw models set github-copilot/gpt-4.1

…but the update is the key thing here. Don’t copy BOOTSTRAP.md back; that’s what made Falcon forget who it was.

rancid ember
#

"No, GPT-5.3-Codex was removed from the GitHub Copilot student model picker as of April 27, 2026"

Great. This time this was the whole reason. And I ended up going down this crappy rabbithole and had everything messed up.

worn jasperBOT
#

You’re right to be pissed. I’m sorry — we should have checked current Copilot Student model availability before treating this like a corrupted OpenClaw session. GitHub’s own changelog says GPT-5.3-Codex was removed from the Copilot Student manual picker on April 27, 2026, so the “why did my model suddenly break?” part was real upstream churn, not you doing something wrong. (github.blog)

Here’s the clean reset plan in plain English:

  1. Make a full backup first so nothing is truly gone. OpenClaw’s backup includes state, config, auth profiles, credentials, sessions, and workspaces. (docs.openclaw.ai)
  2. Save only the human/agent stuff: workspace memories/persona + skills.
  3. Move the broken OpenClaw state aside instead of deleting it.
  4. Reinstall/update OpenClaw.
  5. Restore workspace/skills, but not BOOTSTRAP.md. Bootstrap is first-run only and should be removed when complete. (docs.openclaw.ai)
  6. Pick a model that Copilot Student actually lists now.

I’d run this:

ts=$(date +%Y%m%d-%H%M%S)
mkdir -p ~/falcon-rescue-$ts

Starting today, in our Copilot Student plan, we are removing GPT-5.3-Codex from the model picker. It remains available through auto model selection. Auto model selection is built to match each…

#

# 1) Full restorable backup
openclaw backup create --output ~/falcon-rescue-$ts --verify || true

# 2) Save Falcon's identity/memory/tools
cp -a ~/.openclaw/workspace ~/falcon-rescue-$ts/workspace
cp -a ~/.openclaw/skills ~/falcon-rescue-$ts/global-skills 2>/dev/null || true

# 3) Stop and move broken state aside, reversible
openclaw gateway stop
mv ~/.openclaw ~/.openclaw.broken-$ts

# 4) Reinstall/update
npm install -g openclaw@latest
openclaw onboard
#

Then restore the important bits:

# Restore workspace, but never restore first-run bootstrap
rsync -a --exclude 'BOOTSTRAP.md' ~/falcon-rescue-$ts/workspace/ ~/.openclaw/workspace/

# Mark workspace as already bootstrapped
mkdir -p ~/.openclaw/workspace/.openclaw
cat > ~/.openclaw/workspace/.openclaw/workspace-state.json <<EOF
{
  "version": 1,
  "bootstrapSeededAt": "$(date -Is)",
  "setupCompletedAt": "$(date -Is)"
}
EOF
#
# Restore global skills if present
mkdir -p ~/.openclaw/skills
rsync -a ~/falcon-rescue-$ts/global-skills/ ~/.openclaw/skills/ 2>/dev/null || true

# Re-auth + choose an actually available model
openclaw models auth login-github-copilot
openclaw models list --provider github-copilot

Pick from that list. Don’t set gpt-5.3-codex unless it actually appears. If gpt-4.1 is available and worked, use:

openclaw models set github-copilot/gpt-4.1
openclaw doctor
openclaw gateway restart