i have a error | Friends of the Crustacean 🦞🤝 | Page 1

silk minnow Apr 22, 2026, 6:10 AM

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[agent/embedded] incomplete turn detected: runId=9833b5ad-f575-4cdd-ab1c-8ca15f274eea sessionId=67ce3a22-c56c-465a-bbfb-53adf6bd4f20 stopReason=stop payloads=0 — surfacing error，i want konw how to fix this

prime sealBOT Apr 22, 2026, 6:10 AM

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light galeBOT Apr 22, 2026, 6:10 AM

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prime sealBOT Apr 22, 2026, 6:10 AM

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gray estuaryBOT Apr 22, 2026, 6:14 AM

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I checked the runner code, that message means the agent finished a turn with no visible reply. runId and sessionId are just trace IDs, the real problem is payloads=0.

Try this first:

openclaw --version
openclaw status --all
openclaw models status
openclaw logs --follow

Then reproduce it once and paste the log lines around the error.

Also, if you are not on the latest version, update and restart:

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openclaw update
openclaw gateway restart

Common causes:

provider/model returned an empty response
model is weak at tool calling
auth/network hiccup
older OpenClaw build

If you're using a local model, test once with a stronger cloud model just to confirm whether the model is the issue.

Docs:
https://docs.openclaw.ai/help/faq
https://docs.openclaw.ai/gateway/troubleshooting
https://docs.openclaw.ai/install/updating

#i have a error