#general install issues during install and setup
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DMs working is actually a good sign, it means your bot token and basic Discord connection are probably fine.
The server issue is usually one of these two:
- Message Content Intent is off
- Your server was never allowlisted, especially if you skipped the channel setup step
A big gotcha from the docs: if you only set DISCORD_BOT_TOKEN and never finished the channels.discord config, Discord guilds default to allowlist mode, so the bot will stay silent in servers.
First, can you paste:
openclaw --version
Then check these:
1) Discord Developer Portal
In your bot settings, enable:
- Message Content Intent (required)
- Server Members Intent (recommended)
After changing intents, restart the gateway.
2) Add your server to Discord config
You need a channels.discord.guilds entry for your server, for example:
{
channels: {
discord: {
enabled: true,
groupPolicy: "allowlist",
guilds: {
"YOUR_SERVER_ID": {
requireMention: true,
users: ["YOUR_USER_ID"],
},
},
},
},
}
If itβs your own private server and you want replies without pinging the bot:
requireMention: false
3) Run the basic checks
openclaw doctor
openclaw channels status --probe
openclaw logs --follow
If you want, paste these next:
openclaw --versionopenclaw channels status --probe- your
channels.discordblock with the token redacted
Docs: