this is what we have in the logs. tried new codex token multiple times with no solution. xai is also giving the same issue:
07:46:13+00:00 warn agent/embedded {"subsystem":"agent/embedded"} {"event":"embedded_run_agent_end","tags":["error_handling","lifecycle","agent_end","assistant_error"],"runId":"9c3f28cb-7c7f-442f-bf93-138ad2564b87","isError":true,"error":"terminated","failoverReason":null,"model":"gpt-5.3-codex","provider":"openai-codex","rawErrorPreview":"terminated","rawErrorHash":"sha256:e8c95a2a7271","providerRuntimeFailureKind":"unknown"} embedded run agent end
07:46:24+00:00 warn agent/embedded {"subsystem":"agent/embedded"} {"event":"embedded_run_agent_end","tags":["error_handling","lifecycle","agent_end","assistant_error"],"runId":"9c3f28cb-7c7f-442f-bf93-138ad2564b87","isError":true,"error":"terminated","failoverReason":null,"model":"gpt-5.3-codex","provider":"openai-codex","rawErrorPreview":"terminated","rawErrorHash":"sha256:e8c95a2a7271","providerRuntimeFailureKind":"unknown"} embedded run agent end
07:46:24+00:00 warn model-fallback/decision {"subsystem":"model-fallback/decision"} {"event":"model_fallback_decision","tags":["error_handling","model_fallback","candidate_succeeded"],"runId":"9c3f28cb-7c7f-442f-bf93-138ad2564b87","decision":"candidate_succeeded","requestedProvider":"xai","requestedModel":"grok-4","candidateProvider":"openai-codex","candidateModel":"gpt-5.3-codex","attempt":2,"total":3,"isPrimary":false,"requestedModelMatched":false,"fallbackConfigured":true,"previousAttempts":[{"provider":"xai","model":"grok-4","reason":"timeout","status":408,"errorPreview":"LLM request timed out.","errorHash":"sha256:321034bb3121"}]} model fallback decision
07:46:28+00:00 info web-heartbeat {"module":"web-heartbeat","runId":"2b8ef8d6-df18-4fb5-9cba-dbe8f08cd0a6"} {"connectionId":"d35218dc-0156-4a7e-8242-e23d506f9717","reconnectAttempts":0,"messagesHandled":0,"lastInboundAt":null,"authAgeMs":180011.70336914062,"uptimeMs":180018} web gateway heartbeat