Bug: TTS audio drops on alternating voice note replies
Version: 2026.4.9 | Channel: WhatsApp | TTS: ElevenLabs
Behavior: Voice note reply #1 delivers TTS audio correctly. Reply #2 drops silently (no audio, no error). Reply #3 delivers again. Pattern repeats — every other TTS reply is dropped. Text replies always work fine.
Workaround: Gateway restart clears the pattern temporarily, but it resumes on the next voice note exchange.
Suspected cause: Previous auto-reply run may still be marked "active" when the next voice note arrives — TTS generates but outbound media send never fires.
Steps to reproduce:
- Send voice note → get TTS audio reply ✅
- Send voice note → reply is text only, no audio ❌
- Send voice note → get TTS audio reply ✅
- Pattern continues alternating
Any guidance appreciated.