Subject: Persistent "Can't reach browser control service" & "pairing required" (UPDATE: doctor output & SKILL.md issue)
With the help of my OC whatsapp ... Hello OpenClaw Support Team,
I am encountering a critical and persistent issue with the browser tool on my headless Ubuntu VPS, which is preventing deep web interaction. Despite multiple troubleshooting steps, the problem persists. I have new diagnostic information from openclaw doctor and an observation regarding SKILL.md access.
Problem Description:
The browser tool consistently fails to start with the error: "Can't reach the OpenClaw browser control service (timed out after 15000ms). Restart the OpenClaw gateway... Do NOT retry the browser tool โ it will keep failing."
Additionally, attempts to run openclaw status --deep from the CLI continue to report "gateway connect failed: Error: pairing required", indicating a deeper communication problem for certain OpenClaw CLI commands with the Gateway.
My Setup:
- Operating System: Ubuntu (Linux 6.8.0-90-generic x64) on a headless VPS in Germany.
- Node.js Version: 22.22.0
- OpenClaw Version: 2026.2.21-2 (latest after update)
- Gateway Status:
openclaw gateway statusreportsrunning (pid ... , state active, sub running, last exit 0, reason 0)andRPC probe: ok. - Web Tools:
web_searchis working (Brave API key configured), andsessions_spawn(sub-agents) are working (confirmed by successful agent runs).
Detailed Troubleshooting Steps Taken (with outcomes):
- Initial
browser(action='status'):- Output:
"enabled": true,"profile": "chrome","running": false,"cdpReady": false. - Observation: Browser tool enabled, but using 'chrome' profile which is unsuitable for headless VPS.
- Output: