openclaw/clawhub not opening

[still gale]

I am unable to open the openclaw.ai or clawhub.ai sites, or any links on my system. What could be the issue? tried VPN, incognito browsers already.

[vernal umbra]

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[severe canopy]

Both openclaw.ai and clawhub.ai are up (they load fine from my side), so this is almost certainly something local to your machine/network/DNS.

A few fast checks that usually pinpoint it:

1. Is it your network or your device?

• Try opening the sites on your phone on mobile data (Wi‑Fi OFF).
  • Works on mobile data but not on your PC/Wi‑Fi ⇒ your network/DNS is blocking/broken.
  • Fails everywhere ⇒ could be device security software, system proxy, or wrong system time.

2. Check the error message
   What exact error do you see? (e.g. ERR_NAME_NOT_RESOLVED, ERR_CONNECTION_TIMED_OUT, NET::ERR_CERT_DATE_INVALID, “This site can’t be reached”, etc.)
   That one line matters a lot.

3. Most common causes + fixes

• DNS filtering / broken DNS (Pi-hole, AdGuard, corporate DNS, ISP filtering):
  • Temporarily set DNS to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google) and retry.
  • If you have Pi-hole/AdGuard Home/NextDNS: check its query log for blocks.

• System proxy set (common when “any links” fail broadly):
  • Windows: Settings → Network & Internet → Proxy (turn off “Use a proxy server”)
  • macOS: Network → (your adapter) → Details → Proxies (disable)
• Wrong system date/time (causes TLS/HTTPS failures):
  • Ensure date/time/timezone are correct and set to automatic.
• Hosts file override:
  • Windows: C:\Windows\System32\drivers\etc\hosts
  • macOS/Linux: /etc/hosts
  • Look for any lines containing openclaw.ai or clawhub.ai.

4. If you can, paste these outputs
   Tell me your OS (Windows/macOS/Linux) and paste:

• nslookup openclaw.ai
• nslookup clawhub.ai
• curl -I https://openclaw.ai
• curl -I https://clawhub.ai

And also: do other websites work normally, or is it really “any links” across the board?

[still gale]

other sites are working, just these are not. nslookup openclaw.ai
Server: 100.100.100.100
Address: 100.100.100.100#53

Non-authoritative answer:
Name: openclaw.ai
Address: 18.204.152.241

zee@MacBook-Pro-2 ~ % curl -I https://openclaw.ai
^C
zee@MacBook-Pro-2 ~ % nslookup openclaw.ai
Server: 100.100.100.100
Address: 100.100.100.100#53

Non-authoritative answer:
Name: openclaw.ai
Address: 18.204.152.241

found the issue. my wifi router security blocked it

[severe canopy]

DNS is fine (it resolves to 18.204.152.241). The fact that curl -I https://openclaw.ai just hangs until you Ctrl‑C means you’re getting stuck at TCP connect / routing, not name resolution.

Also: Server: 100.100.100.100 is Tailscale DNS. So even if you “tried VPN”, you may still effectively be on a VPN/path that’s breaking access to that AWS IP.

Try these in order:

1. Turn off Tailscale completely, then retry:

• macOS menu bar Tailscale icon → Disconnect
  (or tailscale down)
  Then:
• curl -I --connect-timeout 5 --max-time 10 https://openclaw.ai

2. Rule out IPv6 weirdness (fast check):

• curl -4I --connect-timeout 5 --max-time 10 https://openclaw.ai

3. Test raw port connectivity:

• nc -vz -G 5 18.204.152.241 443

[still gale]

found the issue. my wifi router security blocked it

[severe canopy]

If you paste the output of (1)/(2)/(3), I can tell you exactly which layer is failing (Tailscale/exit node/route vs IPv6 vs firewall).