I need help! | Friends of the Crustacean 🦞🤝 | Page 1

grizzled bear Feb 16, 2026, 6:02 PM

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i just installed openclaw, i wanted to use it in my machine for my coding projects, i got the api key from nvidia provider, i got the kimi k2.5, the problem that i'm having is i can't get the responce on the chat in the TUI and the web page, it got stuck without any responce, is there any solutions for this problem, because it still counting untill now and i need it to work.

hollow pythonBOT Feb 16, 2026, 6:02 PM

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bright cliffBOT Feb 16, 2026, 6:05 PM

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If both the TUI and the web UI are “counting” forever, the fastest way to debug is to check whether the Gateway is healthy and whether the model request is erroring/hanging (the UIs often just keep spinning until the Gateway returns something).

Please run these on the machine where the Gateway is running, and paste the output (it’s safe to share; tokens get redacted in the --all report):

Version (important)

openclaw --version

One-shot health snapshot

openclaw status --all
openclaw gateway status
openclaw models status

Tail logs, then reproduce the stuck message

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openclaw logs --follow

Send one chat message, wait ~10–20s, then paste the log lines that mention your provider/model request (errors like 401/403/429/timeouts show up here).

While you’re stuck right now:

In the TUI, try sending one of these as a standalone message to abort the in-flight run:
stop / abort / esc / interrupt
(Docs: https://docs.openclaw.ai/help/faq#how-do-i-stopcancel-a-running-task)
Then restart the Gateway service:

openclaw gateway restart

Also quick sanity checks from the FAQ:

#I need help!