#Help me setup OpenClaw - paid?
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Letโs keep this in the thread (not DMs) so others can help too, and so we can see the exact error + logs.
To debug the โunreasonable errorโ, can you paste the full error text (screenshot or copy/paste) and also run these and paste the output (wrap in a code block if you can):
openclaw --version
openclaw status
openclaw gateway status
openclaw doctor
openclaw channels status --probe
openclaw logs --limit 200
Also tell us:
- what OS youโre on (Windows/macOS/Linux) + how you installed (Docker vs npm vs from source)
- which channel youโre using (Discord/Telegram/WhatsApp/etc)
- roughly what time it broke, and what you were doing right before it broke
Important: redact secrets (API keys, tokens).
If the error happens to include โSession file path must be within sessions directoryโ and youโre on 2026.2.12, thatโs a known bugโversion info will confirm, and we can tell you the quickest fix.
Docs for the flow above:
Invalid config at /Users/atlas/.openclaw/openclaw.json:\n- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
2026.2.12
atlas@Mac-mini-uzivatela-Atlas ~ %```
atlas@Mac-mini-uzivatela-Atlas ~ % openclaw status
๐ฆ OpenClaw 2026.2.12 (f9e444d) โ WhatsApp automation without the "please accept our new privacy policy".
Invalid config at /Users/atlas/.openclaw/openclaw.json:\n- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
โ
โ Config โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโฎ
โ โ
โ Config invalid; doctor will run with best-effort config. โ
โ โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโฏ
Config invalid
File: ~/.openclaw/openclaw.json
Problem:- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
Run: openclaw doctor --fix
โ
Invalid config at /Users/atlas/.openclaw/openclaw.json:\n- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
โ
โ
โ
OpenClaw status
Mac OS
That error is actually good news: itโs not a mysterious runtime crash yet โ your config is failing strict validation.
You have config entries for an email plugin/channel, but OpenClaw 2026.2.12 doesnโt have a built-in email plugin/channel, so it refuses to load:
plugins.entries.email: plugin not found: emailchannels.email: unknown channel id: email
Fast fix (recommended): let Doctor remove the invalid keys
Run this (it will create a backup ~/.openclaw/openclaw.json.bak and drop unknown keys):
openclaw doctor --fix
Then restart the gateway:
openclaw gateway restart
After that, re-check:
openclaw status
openclaw channels status --probe
(If you paste output here, redact tokens/API keys.)
Docs: https://docs.openclaw.ai/cli/doctor (see the note about --fix/--repair)
If you really wanted email support
That config only works if you have a plugin installed that declares an email channel id. Most folks donโt โ so removing it is the right move.
One more thing
Youโre on 2026.2.12. Thereโs also a known bug in that version that can cause weird breakage after running for a bit, so once your config is clean, Iโd strongly recommend updating to the latest release.
Tell me how you installed (installer script vs npm install -g vs from source) and Iโll give the exact update command. Docs: https://docs.openclaw.ai/install
Yep โ openclaw status is confirming the same thing: your config is invalid because it references an email plugin/channel that doesnโt exist in your install.
On macOS, do this next:
1) Auto-fix the config (recommended)
Run:
openclaw doctor --fix
That should:
- create a backup at
~/.openclaw/openclaw.json.bak - remove the unknown keys (
plugins.entries.email+channels.email) - print what it changed
Paste the output here.
2) Restart the gateway
After the fix:
openclaw gateway restart
openclaw gateway status
If doctor --fix doesnโt work for some reason
Open the config file and delete the email sections manually:
open -e ~/.openclaw/openclaw.json
Remove anything like:
plugins.entries.email: { ... }
channels.email: { ... }
Save, then run openclaw doctor again.
After itโs running: update (youโre on 2026.2.12)
Youโre on 2026.2.12, which also has a known nasty runtime bug in some setups โ so once the config is fixed, Iโd strongly recommend updating to the latest release.
Tell me how you installed OpenClaw (installer script vs npm install -g vs from source), and Iโll give you the exact update command for that method.
Invalid config at /Users/atlas/.openclaw/openclaw.json:\n- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
:lobster: OpenClaw 2026.2.12 (f9e444d) โ I'll do the boring stuff while you dramatically stare at the logs like it's cinema.
Invalid config at /Users/atlas/.openclaw/openclaw.json:\n- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
โ
โ Config โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโฎ
โ โ
โ Config invalid; doctor will run with best-effort config. โ
โ โ
โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโฏ
Config invalid
File: ~/.openclaw/openclaw.json
Problem:
- plugins.entries.email: plugin not found: email
- channels.email: unknown channel id: email
Run: openclaw doctor --fix
โ
โ
Gateway not reachable. Is it running and accessible?
Gateway target: ws://127.0.0.1:18789
Source: local loopback
Config: /Users/atlas/.openclaw/openclaw.json
Bind: loopback
Hint: run `openclaw doctor`.
atlas@Mac-mini-uzivatela-Atlas ~ %```
openclaw logs can only stream logs from the running Gateway (it tails the log file via RPC). Right now it says โGateway not reachableโ, which usually means the gateway never started (and in your case the config error is the blocker).
Do this in order:
1) Fix the config (this is the real problem)
Run:
openclaw doctor --fix
It will create a backup at ~/.openclaw/openclaw.json.bak and remove the invalid email entries. Paste the output.
2) Start / restart the gateway
After the fix:
openclaw gateway restart
openclaw gateway status
If it says itโs not installed/running, try:
openclaw gateway start
3) Then logs should work
openclaw logs --limit 200
If you want a quick peek at file logs without RPC (optional), the gateway usually writes to:
/tmp/openclaw/openclaw-YYYY-MM-DD.log
You can check if anything exists:
ls -la /tmp/openclaw
But first step is still openclaw doctor --fix โ otherwise the gateway wonโt come up cleanly.
(Also: youโre on 2026.2.12; once youโre running again, Iโd update, but letโs get you unblocked first.)
๐ฆ OpenClaw 2026.2.12 (f9e444d) โ I can grep it, git blame it, and gently roast itโpick your coping mechanism.
โ
โ
Service: LaunchAgent (loaded)
File logs: /tmp/openclaw/openclaw-2026-02-13.log
Command: /usr/local/bin/node /usr/local/lib/node_modules/openclaw/dist/index.js gateway --port 18789
Service file: ~/Library/LaunchAgents/ai.openclaw.gateway.plist
Service env: OPENCLAW_GATEWAY_PORT=18789
Config (cli): ~/.openclaw/openclaw.json
Config (service): ~/.openclaw/openclaw.json
Gateway: bind=loopback (127.0.0.1), port=18789 (service args)
Probe target: ws://127.0.0.1:18789
Dashboard: http://127.0.0.1:18789/
Probe note: Loopback-only gateway; only local clients can connect.
Runtime: stopped (state spawn scheduled)
RPC probe: failed
RPC target: ws://127.0.0.1:18789
gateway closed (1006 abnormal closure (no close frame)): no close reason
Gateway target: ws://127.0.0.1:18789
Source: cli --url
Config: /Users/atlas/.openclaw/openclaw.json
Service is loaded but not running (likely exited immediately).
File logs: /tmp/openclaw/openclaw-2026-02-13.log
Launchd stdout (if installed): /Users/atlas/.openclaw/logs/gateway.log
Launchd stderr (if installed): /Users/atlas/.openclaw/logs/gateway.err.log
Troubles: run openclaw status
Troubleshooting: https://docs.openclaw.ai/troubleshooting
atlas@Mac-mini-uzivatela-Atlas ~ % ```
Your gateway service is installed/loaded, but itโs crashing immediately on startup:
Runtime: stopped (state spawn scheduled)RPC probe: failed- โService is loaded but not running (likely exited immediately)โ
Given the earlier output, the most likely cause is still the invalid config (plugins.entries.email / channels.email). The gateway tries to boot, hits strict config validation, and exits.
1) Fix the config first (this should unblock the gateway)
Run:
openclaw doctor --fix
This makes a backup ~/.openclaw/openclaw.json.bak and removes unknown keys. Paste what it prints.
2) Restart the gateway
openclaw gateway restart
openclaw gateway status
3) If it still exits: paste the last ~80 lines of the gateway logs
From your gateway status, you have these paths. Run:
tail -n 120 /tmp/openclaw/openclaw-2026-02-13.log
tail -n 120 ~/.openclaw/logs/gateway.err.log
tail -n 120 ~/.openclaw/logs/gateway.log
(If a file doesnโt exist, ls -la that directory and paste the listing.)
Please redact any tokens/secrets.
Once itโs running, Iโd also recommend updating off 2026.2.12 (there are known issues in that version), but letโs get the gateway starting cleanly first.
thill nothing
โStill nothingโ usually means one of these is true:
openclaw doctor --fixdidnโt actually run / didnโt change the file- it ran but the
emailentries are still in~/.openclaw/openclaw.json - the gateway is failing for a different reason, and we need the log lines
Can you run these exact commands and paste the output?
openclaw doctor --fix
echo "---- email lines in config ----"
grep -n "email" ~/.openclaw/openclaw.json || true
echo "---- last gateway log ----"
tail -n 120 /tmp/openclaw/openclaw-2026-02-13.log
If doctor --fix says it wrote a backup, also paste:
ls -la ~/.openclaw/openclaw.json ~/.openclaw/openclaw.json.bak 2>/dev/null || true
If you just want to fix it manually (fast)
Open the config and delete the email blocks:
open -e ~/.openclaw/openclaw.json
Remove anything under:
plugins.entries.emailchannels.email
Save, then:
openclaw gateway restart
openclaw gateway status
Paste whatever you get from the commands above and weโll pinpoint the exact blocker.
File logs: /tmp/openclaw/openclaw-2026-02-13.log
Command: /usr/local/bin/node /usr/local/lib/node_modules/openclaw/dist/index.js gateway --port 18789
Service file: ~/Library/LaunchAgents/ai.openclaw.gateway.plist
Service env: OPENCLAW_GATEWAY_PORT=18789
Config (cli): ~/.openclaw/openclaw.json
Config (service): ~/.openclaw/openclaw.json
Gateway: bind=loopback (127.0.0.1), port=18789 (service args)
Probe target: ws://127.0.0.1:18789
Dashboard: http://127.0.0.1:18789/
Probe note: Loopback-only gateway; only local clients can connect.
Runtime: stopped (state spawn scheduled)
RPC probe: failed
RPC target: ws://127.0.0.1:18789
gateway closed (1006 abnormal closure (no close frame)): no close reason
Gateway target: ws://127.0.0.1:18789
Source: cli --url
Config: /Users/atlas/.openclaw/openclaw.json
Service is loaded but not running (likely exited immediately).
File logs: /tmp/openclaw/openclaw-2026-02-13.log
Launchd stdout (if installed): /Users/atlas/.openclaw/logs/gateway.log
Launchd stderr (if installed): /Users/atlas/.openclaw/logs/gateway.err.log```
That paste is still just openclaw gateway status โ it tells us it exited, but not why. The โwhyโ will be in either:
openclaw doctor --fixoutput, or- the log file it points to:
/tmp/openclaw/openclaw-2026-02-13.log(and possibly~/.openclaw/logs/gateway.err.log)
Please run these exactly and paste the output:
openclaw doctor --fix
Then:
echo "---- email still in config? ----"
grep -n "email" ~/.openclaw/openclaw.json || true
echo "---- gateway log tail ----"
tail -n 120 /tmp/openclaw/openclaw-2026-02-13.log
echo "---- launchd stderr tail ----"
tail -n 120 ~/.openclaw/logs/gateway.err.log 2>/dev/null || true
Why Iโm pushing on doctor --fix: earlier your CLI already proved the config contains plugins.entries.email + channels.email, and those will make the gateway exit immediately on strict config validation.
If grep -n "email" still shows lines after doctor --fix, weโll just remove those blocks manually and restart โ but first I need to see whether the fix actually applied.
(node:2499) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
2026-02-13T22:18:42.253+01:00 Gateway start blocked: set gateway.mode=local (current: unset) or pass --allow-unconfigured.
(node:2510) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
2026-02-13T22:18:53.965+01:00 Gateway start blocked: set gateway.mode=local (current: unset) or pass --allow-unconfigured.
(node:2524) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
2026-02-13T22:19:06.245+01:00 Gateway start blocked: set gateway.mode=local (current: unset) or pass --allow-unconfigured.
(node:2536) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
2026-02-13T22:19:15.071+01:00 Gateway start blocked: set gateway.mode=local (current: unset) or pass --allow-unconfigured.
(node:2547) [DEP0040] DeprecationWarning: The `punycode` module is deprecated. Please use a userland alternative instead.
(Use `node --trace-deprecation ...` to show where the warning was created)```
i posted all you told me to, then this ๐
That log snippet is the smoking gun:
Gateway start blocked: set gateway.mode=local (current: unset) or pass --allow-unconfigured.
So the LaunchAgent is trying to start the gateway, but OpenClaw refuses because you havenโt told it whether this machine should run a local gateway (normal desktop install) or youโre connecting to a remote gateway.
Fix (99% of installs): set local gateway mode
Run:
openclaw config set gateway.mode local
openclaw gateway restart
openclaw gateway status
After that, gateway status should show Runtime: running and RPC probe: ok, and then openclaw logs will work.