#Fix False Chargeback Bans

1 messages · Page 1 of 1 (latest)

spring lotus
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Two of my guildmates got chargeback-banned recently because of 1 malicious actor. This needs to be fixed; False chargebacks shouldn't be possible in the first place, and I know how to fix it, at least partially.

Right now, anyone in the world can buy things on the Wynncraft store for anyone who plays, and then chargeback ban that person. Imagine if someone used this in wars? You could literally chargeback ban the guild leader or main war leader you're against and gain a major advantage. You could do this to anyone you even marginally dislike using temp credit cards.

This is fixed by making it so you can only purchase things in the store by logging in to a Forum account connected to an active Wynn account, and then, instead of banning the person who was receiving the rewards, you ban the person who was connected to the purchase. To increase security, you can make it so the purchasing account can't buy items for players other than themselves until at least X number of hours have been played.

I understand this isn't perfect, but I think it's a lot better than it is now. Another thing: Please make your report system function better. afaik there's no priority system, and you get more reports than you can handle. I just really don't want my friends waiting weeks to play again, all because some jerk decided to screw them over, basically for free

young citrus
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I didn’t even know this was possible. I’m surprised more toxic people haven’t been doing this, already

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Actually, I’m fearful now that more people might do this

robust palm
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email support.