#helpdesk-selive
1 messages · Page 137 of 1
alright
my obs keeps crashing for no apparent reason
@teal shale A crash log is required to investigate the cause of your issue. Please upload the last crash log.
- In OBS, click the Help menu
- Select Crash Reports, and then Upload Last Crash Report
- Copy the URL, and paste it to the chat here.
--
If you are not able to follow the above steps, open your file explorer and go here:%appdata%\obs-studio\crashesand provide the last listed file.
How do i ask for support
@steel blade
Any mod? Because this has nothing to do with Obslive
^its fixed
Anyone know how I can fix the obslive chat?
hey when I've added an overlay to my scene that has a countdown timer, how do I restart it?
you would need to refresh the cache in obs
right click on the browser source > properties > refresh cache
if its a timer you always need to restart, make it its own overlay
@rough vapor what chat dock is that?
view > docks > chat
or streamelements > chat ?
anyone can help me out?
@plain sonnet thank you, bit annoying but it works!
if you dont have any obs crash logs then you will need to check windows event viewer
how?
how do I see my streamelements username?? pls
@plain sonnet
@plain sonnet
is it possible to use 2 profiles ?
i have 2 youtube accounts so whenever i change streaming channel i also need to relogin again in obs live
hi there is there a way to have stream overlay while playing a game on same moitior?
What?
my stream sound sounds laggy could some 1 help
Can you explain that a little differently @visual remnant I don't understand?
ok i what to see raids and follower while i playing a game so there no need to switch between tabs
Oh, I think I understand so you've a single monitor and you want to see your activity feed via OBS.Live while you're also playing a game?
Instead of having to alt tab between the game and OBS?
yes i do sorry i not very good at expersion on text
im trying to change the Streamelements bot name on mixer bot i dont have the option to change its name ?
No problem, I understand. How are you reading chat right now @visual remnant ? Same way? Alt tab back and forth?
mini window at the moment
can some 1 help me
OK so what you're asking wouldn't really be possible as far as I know but there are some other solutions I could recommend.
I saw a video on how to do that but I forgot what video it was
ok
One way you could do it is to enable chat alerts in the bot modules.
If you're seeing chat successfully while you're playing, the bot can post all events to your chat.
So as you're reading chat, you're also seeing your followers pop up.
And any other events that happen.
i cant see anythink when i playing i would have tab that to see
Which platform are you using?
pc
Twitch, mixer, YT, Facebook, etc?
twitch
no phone sorry
Hmm, ok. Let me think.
@visual remnant https://github.com/baffler/Transparent-Twitch-Chat-Overlay
This + chat events and you'll be able to see chat and your events while you play.
so stream elements cant do this then I have to download that as well?
Having a second monitor, or a phone, or using that transparent twitch chat are the solutions I know of for the problem you're having.
when i edit something at the overlay i have downloaded it stop editing the f.x top donator and i dont know how to stop that happening plz can someone help i can explain et better over a call
Do you guys know when obs.live will come out for Mac??? I really want to use it
i don't believe it's on the roadmap
hey
im trying to stream but
the chat thing is unavailable, when i click on the settings icon
it just says offline with an error logo
ive had it before
tried to close the chat tab, reopen it through the settings tab
same result
the notifications on the right work tho
@mighty moth Streamelements on top of OBS -> Logout -> login
ty catharsis lol havent tried that yet
It's usually a good bet 

#promotecatharsis oops sorry for the off topic, anyway yeah thanks a lot < 3 i love streamelements 🙂

Do you know if Streamelements can create alerts for actions in Discord? Specifically, I'm eyeballing a donate bot to grant new roles based on donations, and I want to have an alert for that Discord action, just like an SE tip/donate.
There is currently no such feature, but feel free to upvote the idea here: https://streamelements.helprace.com/i180-add-a-discord-bot
@odd kraken done! thanks!
I'm not sure where to post this, but I had an issue with obs.live that I'd like to report. After installation into OBS, I was no longer able to stream to Mixer-FTL (auto). As soon as I hit 'start streaming' the server I was streaming to would be switched to: rtmp://ingest33-sea01.mixer.com/beam
I disabled OBS.live and the issue no longer persists in just OBS Studio. Is this a known issue? Can I fix?
Hello.How can I enable the activity feed again?It just dissapeared
hi guys i am trying to stream from my xbox to OBS studio and the window capture and game play capture are very temprimental out of 100 tries maybe one or two times it will find the window that i want. i was wondering if there is a simple fix as it is really effecting my streams now. are there any settings i need to use? please help...
this is what i get when i select the window that i want to share
i need some help i cant get my bots to work in my chat i dont know what im doing wrong
Hey Guys, it is possible to put the chat in obs.live over the whole hight of screen, while haven scenes and sources etc. in the layout?
Is there any way to hot key making a clip on twitch while in stream?
I have a question regarding an Elgato Game Capture
How do I upload a webm file as a image for an alert?
I don't know where specifically this question fits, but, is there a way to copy the Alert Box format on an overlay and paste it over to another overlay?
If you are having issues with Elgato hardware or software, we recommend reaching out to their support here: https://e.lga.to/help
^ @wraith sparrow
I don't know where specifically this question fits, but, is there a way to copy the Alert Box format on an overlay and paste it over to another overlay?
@sudden geyser yes click on the two files, the duplicate option within the widget
How do I upload a webm file as a image for an alert?
@arctic dove do you want to upload it to OBS or to our Overlayeditor?
Thank you so much. @lilac ocean
no worries, if you cant find it, just let me know and ill grab you a screenshot
I use obs.live but I went on the streamelements website to upload a overlay I uploaded the webm file but the alertbox only takes images and Im confused because I thought webm was what people used @lilac ocean
im checking this for you, but ill have to ask around since i dont have any webm files
ok
how do you add the chat box
go to overlays
the Overlay Editor on the website
in ur dashboard
ok
@lilac ocean Have you figured the thing about webm
you can pick a theme here and then edit under My Overlays @deft schooner
i havent gotten an answer back yet
ok
for the chat box is that what i do?
yes
is it your own chatbox or do you want a StreamElements premade one?
this is what i see
i copy and pasted the link to obs
@deft schooner We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e
We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt
Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...
yes but i dont see chat
do you have the alertbox widget on the chatbox?
and sorry if im disturbing you im only 13 and just started streaming
go to my overlays -> the right overlay -> edit -> click the + -> click stream tools -> chatbox widget
and literally no need to say sorry! you're not disturbing me, im here to do support 😄
i dont have alerts under alerts and overlays
no. how do i get there?
dashboard on streamelements website then go to my overlays
then follow my instruction
but i want to add the chat box. how do i do that?
he already has everything im confsued
ur streams chat is there
type in ur twitch to see it work i think
i dont see it
it doesnt show chat
and when you click that, can you set stuff in the settings?
on what platform are you Alpha?
hey where can I find widgets for OBS so I can attach some notifacations and comments
what do you mean by what platfrom
@rugged quail #widget-share you mean?
i stream on twitch
i am new and no1 is in chat. Is that why?
no I mean where do I go to add widgets im new to OBS
if you type in the chat yourself, does that show? @deft schooner
type in ur own chat on the official twitch website it should appear
let me check
@rugged quail over at the website under the Themes
alright then it works 👌
thank you very much
https://streamelements.com/dashboard/themes @rugged quail
I dont see themes on the website
that is not the website
go there via my link
our website is streamelements.com
that is our blog of OBS.Live
ah ok
@arctic dove so instead of change picture, use the change video option in the overlay editor
change picture only allowed picture and gifs
ah ok
I have got my hands on some overlays how do I put them on my channel
@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
can i ask questions about overlays here?
@hard comet Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
its regarding my overlay.
the alertbox
the image covers the text plus the size of the image (which is suppose to be the background of the text) is too small. how do i adjust the size.
like i used one of the super themes and i am just editing it but the super theme i used has no video like alert so i added it but i can't copy the other alerts
you can edit what you want, some things need editing @rugged quail
@rugged quail New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
does anyone have any idea or alot of experence with setting up a overlay ?
What do you need help with?
setting up everything propely
Take a look at the video guides the bot posted above.
the video layout is different I only have layers not setting not help ful
We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e
We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt
Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...
how do I get the tip thing to link to my charity page
as I am a gamer who games for charity
any suggestions
How to fix black screen in game capture
@zealous tide For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Hey guys, Media requests is not showing up in OBS. I get the panel but nothing is loading into it. I've restarted OBS and my computer to no avail. Its been out for a couple streams now. HALP PLZ ❤️
@limber finch Streamelements on top of OBS -> Logout -> login
@steel blade you are the GOAT
Thank you 
Quick question in the article it says use tiltify but im using just giving so how do I link just giving to my tips/ Donation section
now that you mention it I will have a look at this Tiltify
I may have to do without as the charity I support is not on Tiltify
you may want to think about a just giving bot
just a small suggestion
@rugged quail Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
Hey so i'm trying to set up my alert box and for whatever reason when i put my alert box in the middle of my screen and try to test my alerts it shows half the image cut off but i put it somewhere on the corners it fully shows?
@turbid nacelle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
hello, i got a question my bits dropps down every 1-2 minutes and my internet connection is this https://www.wieistmeineip.de/ergebnis/bt2hHhwvcZwYdKrm2006.png
You're looking for an older version of OBS Studio, not OBS.Live.
please @tulip hamlet the new one give me black screen for game capture
OBS.Live is a plugin for OBS Studio, and doesn't affect the game capture.
i tried 24.0.3 that picked up the game but 25 does not work
@tiny ore For the best OBS support, please join their Official Discord @ discord.gg/obsproject
ill go there
has anyone used fiver before ? having trouble setting up my overlays into streamelements
i have all my animated overlays just having issues bringing them over to streamelements
@forest wigeon We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e
We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt
Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...
@tulip hamlet i am being forced to download latest obs studio even tho i already have obs installed how can i bypass this ?
You would be better served talking with OBS Project about why your game isn't being captured instead of trying to use an outdated client.
this is been going on for long time they will update it but if this is the case i wont be able to play the games my followers want i mean u guys should be able to let us download older version
Hi so I’m having audio trouble ( static) on game chat on my streams?
@vapid aspen For the best OBS support, please join their Official Discord @ discord.gg/obsproject
is there a way to change the media request command from !sr to something else?
Yes, you can change the trigger to default commands in the Chat commands section of your account.
HI gang, new streamer here and I am having trouble with my video showing up on my alerts. The audio and video play perfectly on the obs live when I emulate events in the streamelements dashboard. But when I am live streaming, only the audio plays, no video. You have probably answered this 1000 times but I really have watched videos and looked for FAQs. Thank you!
@clever cobalt To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
sorry for the double screen
Deleting to hide your URL.
@clever cobalt OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
Hi! I would like to put a live chatbox widget on my stream, but there's no widget on the StreamElements website. Can someone link me a live chatbox widget so my viewers can see the chat on screen?
@tulip hamlet Twitch.
ok
@rugged quail Use the search function when adding a widget, you'll find it.
ok!
@tulip hamlet Where do I look though?
I tried searching on the website, and there's not one there.
hello?
hi again, I disabled but still only audio playing live now. Is this an OBS issue? If so, I can visit their discord as mentioned above. Thank you
@rugged quail
I don't see that on my OBS or the website.
It's in the overlay editor on the site.
You don't just add widgets. Widgets are components of overlays.
@rugged quail New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
Hi guys, OBS didn't answer but it looks like refreshing the cache of the current page did the trick! Now video plays with audio live on stream.
👍
Hello. Not sure if you guys will have the answer to this but I want to know if there is any way to split up my desktop audio into multiple mixers such as: discord, in-game, and spotify. Is this possible?
@frozen grotto we don't provide support about that, but maybe you can take a look some third party software like voicemeter banana
Gotcha, thanks for the advice
How do I apply a template to my obs?
@rough vortex what template?
There are stream elements overlays that I would like to add to my twitch streams
But I don’t know how to put them on
@rough vortex New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
@rough vortex To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Thanks!!
Simple question... Can you use StreamElements in Streamlabs OBS? cant seem to find anything on it?
!slobs
We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.
To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
You can add the overlays normally
okay.. also. the bots and stuff are all based on the account and the fact i have them linked to my media outlets nothing else needs to be done correct?
Im not sure I understand that question
i think i figured it out. thank you
Are we going to have DX12 support on OBS?
Thats a question for the OBS guys here: https://discord.gg/obsproject
Hey guys 🙂 I got Song request next to my activity feed in obs life. Once i turned it off by pressing x... How to get it back? 🙂
Obs studio (sorry)
Streamelements on top -> media request
Love u ❤️
i`ve spent one week on that :/
one more question - how to set up donate alerts, that they will give alert sound and also they will read what donator said?
@still axle New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
Hi everyone, would like to ask what ideal bitrate I would be choosing on my live streaming. I'm running Core i7-9750h, 16gb ddr4 ram, and 256/1tb. I'm using the OBS studio.
@vagrant shuttle There are no "best settings".
Please understand that every setup will be very different.
Any guides or videos that claim otherwise are misinforming. Your best option is to start with a base and adjust as necessary.
You can run the OBS auto-configuration tool. To use the auto-config, click on the Tools menu in OBS, select Auto-Configuration Wizard, and then just follow the on-screen directions.
You can use this tool to get baseline settings for your hardware and adjust as necessary from there.
Test, test, and test again. We are happy to offer suggestions for any issues you may be having afterwards, but not a list of settings.
Thank you 
Hello guys I would like to know if there is a way to install OBS.live but I don't want all the features, all I want is the sound when someone follows me
You can use OBS Studio and an overlay with an alertbox only for the follower events as a browser source.
OBS.Live is a plugin for OBS Studio which adds some functionality to OBS Studio.
and how do I catch the follower event ?
It is caught automatically by StreamElements and the alertbox widget.
ah ok nice
but once I installed StreamElements OBS.live do you know the steps to enable the follower sound, that's the only feature i need
@rugged quail We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e
We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt
Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...
I watched this video however it does not explain how to link widgets to your social media pages
I there a separate video that explains this better ?
social media pages?
On the bottom of the Tabs it says Discord Facebook etc...
how do I get them to come up with my Social media names
Edit the message in the widgets settings.
How to fix black screen in obs?
@zealous tide Started OBS as admin?
@zealous tide For the best OBS support, please join their Official Discord @ discord.gg/obsproject
I joined there but still no answer properly😩
@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Hey everyone, is OBS live available to be download for Mac OS? I was having some issue yesterday evening trying to get it to work
No.
Not bad for my first time thanks to the help of the support here
Well dang, that's a bummer. Appreciate the quick response!
Question you know the tips system does it need to be connected to paypal or anything like that ?
Cheers again
I play PS4 and stream with an elgato to my windows computer. When I change the setting on the playstation to "all audio" to headset so I can hear the game in my headset, the stream can no longer here game play audio. What setting can I fix to help resolve this issue?
@fickle pendant For the best OBS support, please join their Official Discord @ discord.gg/obsproject
I asked this server yesterday and was told "I don't know the answer to that question." So I thought I would try here. I have had way better luck with support in this server
Question With the Tipping system no body will be able to see personal Details on Paypal will they as im a little worried something may happen ?
For SE.Pay:
Be aware, that for Paypal, this may be different.
hmm
well with pay pal people will get a receipt when they deposit or transfer funds
If anyone has any expreience with paypal through stream elements I would like to know how it works please many thanks to support
Afaik for a personal account, the tipper will see at least your emailadress.
Just the Email yes
Hello, how can i change a new user in obs-live "activity feed" i cant find it
@upbeat scroll Streamelements on top of OBS -> Logout -> login
hey guys i have a problem with my alerts shoud i write it in this chanel or in the twitch helpdesk ?
thx
@low elk what's the issue?
Ok i set up my OBSLive recently and it works fine but i have one problem. When i emulate an alert (Follow,Sub etc.) the sound is normal and it works without a problem but if a alert is triggered while i stream i have a weird double alert and the volume randomly is on 100% (i checked the sources in OBS many times and there is only one Browser Source for the Alerts) Did anyone had the same problem or know how to fix this ?
I don't know about the 100% one
but for the double sound
go to your scenes and set your browser source to "disable when not visible"
maybe its not 100 but the sound behind the normal alert is way louder
ok i try this out thanks!
wait you only have one browser source?
oh do you have obs.live running while emulating?
only one browser source for the "react scene/game scene" and another one with a different Browser Source (different link) for the talk scene
yeah so you use multiple overlays with alerts
go to your scenes and set your browser source to "disable when not visible"
yes my obs.live is open while emulating but i mute the sound in the browser so its only one sound in obs
Ok I don't know about that specific issue since I haven't encountered that yet
you have to edit your overlays and delete the double
@wintry dew wdym?
Ok i know make a check on "disable when not vsible" hope that works 🙏
in streamelemts website you go to edit your overlays and delete the double
oh yeah you might have double alert widgets
@wintry dew in my overlay there is more then one widget for example one for donation the outher one for follow but i checked all of them that the checkmark is only on for the alert its suposed to be on
well I cant help then sorry
Hey guys, Media on my overlays have progressively gotten more choppy since i noticed an issue with it last week. Refreshing cache did not solve the issue, trying to lock down where the issue is coming from. Any ideas?
you could just use one alert widget with all the alerts in it
I also actually came here for help my stream store sound effects wont work
its hand on deck on this chat atmXD
ok i will check my stream elemts keep you updated if it works thanks guys
ok
cool
@deep hornet maybe an internet or graphic issue
upload is holding strong at 35Mbps
bitrate?
5000
encoder?
been streaming for 3 months at 5500
try 6800
How do I livestream a stream and commentate over it but I want to stream multiple streams?
@wintry dew using higher bitrate isn't worth it
was losing frames today due to encoding. But honestly, this is the first time this has ever happened in 3 months. Figured I'd troubleshoot the SE issue with you guys and maybe it would point me in a direction to solve other problems haha
can anyone help me out?
i have my overlays and stuff set up in streamelements but half way into my streams i see they stop working. it looks like the browser source froze and the chat on stream wont show new messages, the recent follower name stops scrolling, & all my alerts stop popping up but the sounds work. Am i doing something wrong?
@tardy galleon disable browser source hardware acceleration
@deep hornet do you use a laptop?
no
@teal shale how do i do that?
@deep hornet hmmmm, apologies, I don't know how to fix that issue
@tardy galleon advanced, and scroll down to sources
@teal shale what does turning that off do?
all I know is that enabling it messes up the browser sources
Hi guys. Is there a link of a previous version of Stream elements that doesn''t forcefully install OBS 25.0 ?
also it moves the load to cpu
Dang. Any idea what might be causing the SE media to be choppy in OBS? Just looking for clues, so I can troubleshoot.
you're welcome 😄
Hi guys. Is there a link of a previous version of Stream elements that doesn''t forcefully install OBS 25.0 ?
@grizzled flame I don't know of any existing methods, sorry
@tardy galleon OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
how would i add a dono goal to obs, switched from streamlabs to obs and im tryna add a dono goal
labels - tips -goals - tip goal
is there a way for me to add the same goal to another overlay or i gotta redo it from scratch
How do I livestream a stream and commentate over it but I want to stream multiple streams?
hi there, i downloaded an overlay and don't see how I can now import it into OBS live......any ideas?
@rugged quail there's a duplicate butto on the overlay list
@dreamy quiver if you're going to keep switching windows then the easiest way would be to use display capture
hi there, i downloaded an overlay and don't see how I can now import it into OBS live......any ideas?
@rugged quail it automatically loads up in your overlays and you can copy and paste the link to a browser source
@teal shale All I would appreciate is a link for an older version of Streamelements, one before the current. No worries about a method.
@teal shale All I would appreciate is a link for an older version of Streamelements, one before the current. No worries about a method.
@grizzled flame I still don't know of a link of it or someone who owns it
Oh alright. One more questions, who do I disable Twitch app to open along with streamelements? 🙂
Just found a previous version but it opens Twitch along 😦
@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
is there a way for me to add the same goal to another overlay or i gotta redo it from scratch
@rugged quail Select the widget that you want to duplicate and click on Duplicate button.
How do I livestream a stream and commentate over it but I want to stream multiple streams?
@dreamy quiver there are some applications that allow multiple streams, for example Restream. On Google you can find more options and information.
Do you understand what I mean tho?
So I want to stream multiple streams on my stream to have multiple perspectives
but, if you want to watch another streaming and comment over that, you can use a Source > Window Capture and capture your Chrome for example.
So, when you watching some streaming on Chrome you will be able to stream another streaming.
@dreamy quiver
Add a Source > Window Capture on your OBS. 🙂
Yes but do I need to have the tabs open
As I want to stream 4 preceptive and switch between them
@steel blade is that under Scene Collection where I paste them?
Yo for some reason every time i setup my alert box it always plays a sound that I once had even after I delete it
have you tried saving first before trying it?
You can make you Scene with 4 Sources... @dreamy quiver
Open one stream each Chrome (new window) 🙂
i think I need a complete tutorial ob OBS, LOL, I have no idea what I am doing LOL
Update: I did some troubleshooting and discovered that the media in my overlay runs perfectly smooth when OBS Live is uninstalled. This leads me to believe this specific issue is not GPU related. There seems to be an issue with OBS Live causing the media in my overlays to get choppy. Any ideas for a fix?
Hi people... I'm having problem to record audio from Discord in OBS. Everything else record ok. Any tip of what's going on?
@rugged quail New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
@teal shale thanks
thanks @steel blade
@stark pagoda you're welcome 😄
Final Update: @teal shale shout outs to you my man. Tried the fix you gave to @tardy galleon after i located the source of my issue was in OBS Live. Disabling hardware acceleration seems to have solved my issue! Thank you 💯
@deep hornet you're welcome 😄
@dreamy quiver you can learn anything you need on the SE YouTube channel and forums. No need to pay anyone anything 
Yeah but still haven’t been able to figure it out
@dreamy quiver New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
😂 I’m not newww
Bot is quick dang lol
For example
I want ninja’s perspective and tfue’s both on my stream and I do a commentary over it
You understand what I mean?
Ye. Exactly what phph said above then.
Do you have broadcast quality equipment/software and asymmetric gigabit internet? Because that’s clean & professional
Otherwise you’re running a zoom call over NDI into obs

Behind a “fancy” overlay
The majority of “talk shows” online are done by capturing discord in multiple window captures
@dreamy quiver as I told you here https://discordapp.com/channels/141203863863558144/494513233416421386/719930022026149890 and here https://discordapp.com/channels/141203863863558144/494513233416421386/719931969647149084 ... you can add more than one Source > Window Capture with Chrome being capture. You have to open one stream each Chrome (new window, and NOT new tab) and specificate on your Window Capture what window is to show on the screen, like I did.
Please, try first. Believe That!
@dreamy quiver you can add 4 window captures and transform their size
as he said earlier
Hello guys!! Hope Everyone is well! I am having issues with the media request tool. I use OBS.live. The mixer tool shows that it is picking up the audio because the green bar is working but the audio doesn't actually output when I stream. I looked this issue up on the internet and it advised me to have 1 desktop audio set as default and them add a second desktop audio for my interface. I did this and it actually worked for a little bit but it was just a bandaid fix because now it stopped working and i cant get it back. Any suggestions ???
Ok I might be dumb af
But where’s the option to get the 4 window captures
@teal shale
you can right click on the blank at the right
and add window cap 4 times @dreamy quiver
anyoneknow a good place to get nice themes. i was using the stream labs obs but its paywalled
Our website ! @crisp wedge
check here https://streamelements.com/dashboard/themes
@little arch do you use any audio software to reroute devices audio?
okay so you choose a theme there, you can edit it afterwards in My Overlays
then you generate an overlay link and add it to OBS.Studios
New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
^you can always check our vids on how to do it over here^
AH nice thank you! yall are super helpful!
@plain mason umm not that i know of lol
ok last question (maybe) how do i take it from the website to obs?
@little arch right, please send here a screenshot of your Settings > Audio window
thanks a million
@crisp wedge To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Ok so nother question. I got themes up YAY! but thyey arent showing up on my stream
how can I fix my recording error that apears whenever I try to record
Hey how can I transfer my overlays from one twitch channel to another?
How do I fix this? This appears everytime I try to record my screen
@crisp wedge and have you added the overlay in OBS?
yep
@fickle bane run the OBS as administrator
ok
@crisp wedge OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
@plain mason It didn't work. What else can I do
@fickle bane did you do the procedure or check the information listed in the error message?
yes
@fickle bane For the best OBS support, please join their Official Discord @ discord.gg/obsproject
hello
@rugged quail Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
Hello, not sure if I'm posting in the right section but on SE dashboard I use to see all participants and how many tickets they have for the current giveaway. I can no longer see them for the past few weeks
is there a way to lock the recent follow/sub scrolling text into the cam overlay into 1 so i can drag the whole image and not each individual?
i've created an overley in the streamelements dashboard, and now want to get it onto OBSLIVE. However I am struggling to work out how to do this. Does anyone have any information?
@vivid quartz To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Hi. I am attempting to use StreamFX Plugin in my OBS Live. I cant figure out how to use it once I install it. Idk whether this is the right place to ask, but its worth a shot?
Hello streamelements! I am trying to troubleshoot some microstuttering problems and in looking through my OBS logs I see the following line 100+ times, "signal_handler_connect: signal 'streamelements_update_settings' not found" Can anyone shine some light on what this is, and how to stop this error? If indeed it is an error
using OBS.Live 20.3.22.613
@royal bluff Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.
@royal bluff Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
I will turn on game mode and try again, my bitrate is set to 6000 which is twitch maximum so I do not know why its saying it is low. I bind my IP address as I have two network connections I am using.
hey guys. anyone have a solution for Reflector 3 black screen issue using game capture/window capture source? literally cant find any solutions anywhere!
@tulip hamlet I have done all the steps the log analyer suggested, ran the auto-config, bitrate is 6000, issue is persisting https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FAWkGkkuHCuqy_tG2
@little arch have a good live stream! \o
@plain mason thank you again!!! I really appreciate it 🙂
You are welcome! 🙂
Could someone help me with setting up Instant reply on OBS. Been trying for weeks and it never works. Only issue is it never gets the new active saved replay
If anyone can show me the way to this I will be forever greatful. ❤️
how do I integrate songs from monster cat (yes I bought the gold membership) into stream elements OBS
We do not have a Monstercat integration.
isn't ist part of ground control?
No.
Hello, not sure if I'm posting in the right section but on SE dashboard I use to see all participants and how many tickets they have for the current giveaway. I can no longer see them for the past few weeks
How do i add stream alerts to streamelements OBS.Live
@sage copper New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
Hiya, I've been trying to set this up for some time now and still can't work it out, or if it is even possible. I'm wondering if it is possible to have a bar saying what is currently playing, without playing the entire video. For the media request section.
@vivid quartz
Hold my beer 1 second
There's the Now Playing widget, of course.
The only one I was able to find, was the request feature which plays the video.
Got it
Use the MR widget but set the height to 29px and width to your liking.
Might be slightly janky but works.
Otherwise you'd need a custom widget.
Alrighty thanks for the help.
I'm trying to set-up OBS Live with overlays, I want to use a 2560x1440p canvas but the overlays do not fill the window, any suggestions?
@sleek zinc check the dimensions on the overlay, here:
and once you change it edit the overlay and make sure that every widget is on the right place
Hey so I have a bit of a dilema. My problem is that I purchased an overlay pack and was too late to notice that it was solely for streamlabs. Is it possible for me to export these overlays as I do love them into my stream elements?
@honest echo this is what I'm getting
Is streamelements only use cloud overlays? do I have to use "browser" source to setup scenes? I don't want to pull scene from the web cause there are some delays, you see elements of the scene loading one by one which is annoying.
Can't I just use local files for overlays? can't find alerts, events links from streamelements.
@vestal spindle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
I don't want to pull the scenes from the web
StreamElements is a cloud-based service.
@sleek zinc if you don't want to change the overlay itself, add the browser source with the 1920x1080 default dimension and then use expande the source on OBS
whenever we switch scenes, there are frame drops, elements loading late etc.
so am I out of luck?
@honest echo when I went into the editor, the overlay was in position at 2560x1440p, my base canvas resolution is also at 2560x1440p but when I copy the url from the editor, the black box appears around the overlay, I might be being a bit daft but I can't see where I'm going wrong
!studiomode @vestal spindle
Check out this tutorial for OBS’ studio mode which allows you to preload scenes before transitioning. https://www.youtube.com/watch?v=W8iWsD2Lq3U
@sleek zinc try this:
@somber sinew We cannot guarantee any third party overlays. You can try, but if it doesn't work, it's up to you to modify it to work.
ah gotcha
@honest echo thanks for the help 😄
Hey friends, i just need some help, how i do custom transitions of scenes? I need to do macro? Because i don't find the native option
@rugged quail If you have the file you can add to OBS as a stinger transition
ok thanks i go to try this
Does anyone know - can you make just the stream elements browser source louder in OBS?
heya what's a good pixel size for making a tip jar? having issues with the size I have right now
hello?? I'm having a hard time getting a custom tip jar image to sit correctly with the pre-existing wireframes. Please I need help
You should put in custom wireframes if you're using a custom jar.
how do I make a custom wireframe? I can't find anything on google about using a custom jar for streamelements
A community member made a tool to help with it. https://overlays.thefyrewire.com/tools/pype/
Hi! im having problems with my media request widget
@near fable Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
essentially, its not loading like completely blank
@near fable Streamelements on top of OBS -> Logout -> login
i've tried restarting it, refreshing the widget and im pretty sure its up to date
oh wow
got it working
thank you!
hi there im looking for help with media request as i have monstercat gold and was wonder if i can link it to the media request
You cannot.
Hey guys when I open OBS the showing screen is white / blank
I'm running OBS on my graphics card already in graphics settings and have uninstalled and reinstalled anyone got any advice / can help me out ?
@ornate arrow If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of OBS.Live
- exit OBS (make sure OBS is not running)
- delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
- start OBS.Live
- Settings -> Stream -> disconnect -> connect
Hi My Im having problem changing my live stream title and description. Usually when i start streaming SE will ask me to edit my stream info. But now it just start without the stream info setup. help! 🙂 thanks in advance
@ember sapphire Streamelements on top of OBS -> Logout -> login
HI, my issue is whenever i try to use media request in obs live it shows up with a blank section in obs. i do have a widget on the overlay and everything seems to work but i cannot have the information and such show up in obslive.
@junior crow Streamelements on top of OBS -> Logout -> login
yep that worked. thanks
Hello, I am using obs to capture me drawing. I have selected game capture and set it to only capture my painting program, but it is a black screen. Display capture works, but I don't want to edit out me tabbing out and changing songs, etc. Does anyone have any suggestions? Thank you.
@abstract furnace For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Hi, my Event List widget from stream elements is showing GBP when the user donated in USD. Is there any way I can change this to show their currency?
Whats your username?
Ethoid.
Haha sorry. I thought you were asking for my YouTube.
Your tipping settings are set to default to "GBP" meaning that the widget will show that currency symbol
even if someone tips as USD or EUR
Is there a way to change this so it shows their currency when they donate?
Atm, it says £12.06 for a $15 dono.
Its always going to show based on the currency you've placed in the tipping settings
Okay. Thanks
Im using Media Request in my overlay which I use as a browser source in OBS-Live. But the music plays with an echo. It seems to only happen when I enter a new youtube URL. When I first open OBS-Live the default playlist plays without echo. Anyone else experiencing this?
@hollow stump Make sure to ☑️ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/6bWXxjR.png https://i.imgur.com/yY0wcFl.png
I don't know if this is the right channel but is there a way to download you overlay from SE?
no, downloading assets is against SE TOS
Ok
? What happened to cause my overlay to look like this and how could I fix it?
press CTRL+F in OBS while clicking on the overlay, you might have dragged it a bit or something
otherwise be sure that your browser source dimensions are 1920x1080!
hello i am very new to using streamElements and when i get a overlay from your overlay tab i was wondering how do change the socials because currently it only says StreamElements instead of my uh actual socials the only one that shows as mine is the twitch one
double click on them and you should have the ability to write text there
it does open a settings window on the left of your screen
Oh okay thank you so much
Whenever my webcam freezes on stream my whole obs crashes and I loose my time and viewers how do I fix this?
@rugged quail Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
Hi, i'm trying to test alert on my stream, i'm able to save it and when i press the test button it's working on the overlay editor. But when i add it in the browser source, it's invisible. Nothing appears. Any idea why ?
yes i do
OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
make sure both of these are correct
I have that, do i have to uncheck enable browser source hardware acceleration ?
uncheck it, then restart obs
Thank you guys ! Very much appreciate 🙂
np 👍
Hii guys !! I would know how I can play music on a youtube stream ?? 😅
Because the music panel just disapear when I switch from twitch to youtube
you mean media request?
my steamelements does not want load in and i can use the dashboard
Yep but I just want to play the music myself soo...
But not using the desktop audio
there is no media request for youtube
AH so we just cant play music on youtube ??
not what i said, there is no media request function from SE to use on youtube.
if you want to play music on your streams, you need to play it on your pc
Yes but I don't want to have the desktop sound, sad... Mhh... Ok ok
@fiery zenith Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/Youtube/Facebook/Mixer)
it is not letting me logout
clicking that link doesnt do anything?
no it is just a white screen
what browser are you using?
exploer
please use chrome
ok thank you
ok go ahead
@raw quarry New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
How to switch between sets/overlays?
Wdum
Overlays made in StreamElements
Sry I cant
ohhhh
i get what u mean now lmao
was confused what u meant by sets
so how do u switch between stuff like, stream ended and brb
Ok
and add a browser and then copy the link of the overlay into there
then u can click or add a hot key to change it
yh if u want
go to settings then hotkeys
And Can I switch between from Game that Im streaming to OBS without people see that on the stream
@sand flame
how can transfer my overlays to another twitch account? I had to make a new one.
how can i make my game show up on the livestream
because on my laptop it show the screen of the game and the audio that its getting picked up
but on stream it isnt showing up
hi everyone, so I am missing something obviously, I tested out my stream and thought I had copied the URL source for my overlays correctly, but when I started streaming the overlays are not showing up at all. I am missing something here.....Anyone have any recs? Thanks
@rugged quail have you copied the whole of the url
@mellow snow you can transfer them by adding your other account on to the old twitch account then duplicating them
@vocal crescent in the music request section of stream elements there should be a switch that says music request flip it so it is off
@muted cobalt can't find it anywhere
but i think i fixed it, had it on hotkeys but it started anyway sadly
@vocal crescent there is the switch if you are still wondering
@muted cobalt I believe so...I will try again
ok
obs isnt letting me do Alt + OBS_KEY_VK_OEM_8 as a hotkey
it lets me do AltGr+OBS_KEY_VK_OEM_8 but not Alt+OBS_KEY_VK_OEM_8
@ember patrol as you have been told in obs server, wait for a reply from the devs
@ember patrol the developers
...
again, you was told in the OBS server, and you was also told today that they havent found someone yet.
keep it in their server and wait until they reply to you
@muted cobalt yeah but it seems I could only have one twitch account.
On SE per account it seems.
My mixer account isn't showing up in the plugin. What can I do? It is linked to my account
@mellow snow have you tried making your new account as a editor and then duplicate them over
no i havent actually
@muted cobalt where in the dashboard is that?
nvm found it, Il give it a shot thanks you
cool i was just about to put a picture of where do find it
yeah in settings of course duh lol
yeh
no dont think i can duplicate.
you should be able to
@mellow snow as long as you duplicate from your old account to your new one and your new account needs to be editor on your old one
@rugged quail if you are still having problems, make sure you didnt put the overlay to the back
Hello! My stream started randomly lagging but it usually doesnt do that
also my webcam is getting delayed for some reason
if your webcam and audio are out of sync you can delay the audio so it does not look delayed.
I just tried to emulate the events in my OBS overlays and it didn't show it to me. What can I do?
Did you press appear on stream if you are trying to get them to show up in obs
yes
good afternoon, if i stream at 60 fps my game has to be at 60 fps too? sorry for the question
I run csgo with 120 fps and wanted to know if I can stream with 120 fps without lagging
OK @muted cobalt, so, what can I do?
@clever sequoia can you hear your alert when you run it
Yes, but I can't see it. @muted cobalt
Hello! I have created my own alert with its own video and everything and when I put it into OBS live and emulate no alert appears. I can hear the sound alert and have turned on preview live on stream.
@clever sequoia and @hasty steppe they could both be resizing problems does the alert show up in the stream elements editor
it does not. I will try resizing the alert!
OK, I will do that!
hi, i'm having an issue with Ground Control. back when i first set everything up, it was allowing me to use a custom twitch account name for the bot, but the settings tab refuses to show the option since. I have my tip page and everything still set up like the first time i did it, and i've tried re-entering the auth token a few times to no avail.
has this been removed?
@muted cobalt I removed the alert and put it in again as the exact same pixel size as the alert in the stream elements editor and still it does not show up but i can hear it.
the last thing i could recommend you to do is to reset the alert media file
I will not remove it
how do i reset the alert media file?
how do i reset the alert media file?
@hasty steppe Yeah?
I fullscreened obs and F11 does nothing. I can't get the -[]X options anymore. Help
@hasty steppe are you having a custom alert
yea i have a custom alert
what is costum alert?
@clever sequoia an alert that is not the defult alert
i just chaged some settings
i put text to speech, i removed the image...
@muted cobalt
my stream won't stop buffering, I have good internet and my bitrate is only at 4750 for 720p...HELP???
@clever sequoia you removed the image so that is why it has no image or media file to play
cause i don't want the heart gif
@muted cobalt I have no image but I have a video that plays when an alert comes up. is that ok? or do i need an image?
@hasty steppe press the x then add in your alert you want to play
@hasty steppe a video is fine
I have that done already and the video still does not play when emulating?
everything works perfectly on the website editor
but when i put it into OBS nothing appears but i can hear it
@muted cobalt
my settings are OK?
@hasty steppe OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
disable that
ok ill give that a try!
i have the same problem and nothing appears
i tried disabling it and it still does not appear @wary dew @muted cobalt
i reset OBS and all too
and i just disabled that and nothing happends
@hasty steppe have you both set the width of the alert browser source to 1920 width and 1080 height
let me give that a go again
oh perfect!
Hey everyone, was there an update with OBS/Discord recently that's causing OBS to pick up discord overlay when you're capturing the game window? I started doing this about a week ago for me.
what?
i thought i had to set it to the exact pixel size of the actual wdiget
@hasty steppe no problem should of told you to do that at the beginning
how did you do that? show me! @hasty steppe
@clever sequoia have you got it fixed
go to properties
under your alert in OBS
and set it to 1920x1080
ill show a screenshot in a second
the width has to be 1920 and height 1080
change it in the browser too?
you only need to change in obs
you can have the alert box in streamelements as big or as small as you want
nothing happends
@hasty steppe OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
@steel blade have you done this
me? @muted cobalt
yeh
yes
i dunno what else to try
yeah idk either
probably something with your stream elements editor
id try to change the image in there maybe?
maybe
@clever sequoia you do have the browser copied correctly
no in the stream elements editor you can have as big or as small as you want
stream elements editor is the browser or the OBS?
yes
urs speak spanish ?
can i do another thing? @muted cobalt
?????
idk
what do you mean do another thing
like there are more ways to fix this?
you might have to ask another i have tried everything i know how to do if i do find out i will tell you ok @clever sequoia
no problem
i don't want to use streamlabs but is better working than streamelements
streamelements is looking cooler
yeh because both bots are in your channel
i don't know if both bots are in my channel
i will be able to tel if you dm me your twitch channel
I have yt channel
ahh ok i will not be able to tell then
ok i will keep using the streamlabs bot
ok bye thank you so much!!! @muted cobalt
@clever sequoia no problem i am happy to help you
look but i can put the streamelements donation url and the streamlabs bot will be reading it? @muted cobalt
@clever sequoia i am not an expert in that area
no
StreamElements and streamlabs systems are not connected and will never be
they are competitors
what do you mean you have bad luck
like i cant see the subscribe or dono alert
hi, i'm having an issue with Ground Control. back when i first set everything up, it was allowing me to use a custom twitch account name for the bot, but the settings tab refuses to show the option since. I have my tip page and everything still set up like the first time i did it, and i've tried re-entering the auth token a few times to no avail.
has this been removed?
i'm still looking for help with this, thx
and i can only hear that
do you have a seprate scene for your alerts to your overlays @clever sequoia
@clever sequoia OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
disable that in OBS.Live
@clever sequoia Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page
i just delete all
ok then why not deleting the scene then making a new scene with a new alert then adding your alert from there @clever sequoia
ok
i dont want a pic
paste into obs with width as 1920 and height as 1080
ok
@clever sequoia do you want defult alert
no no do not do that
delete the alert box
create a new one then copy url and paste into obs
again?
@clever sequoia To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Just keep the picture?
How do you STOP recording overlays? Discord is now being picked up when I use the Game Capture method.
Just keep the picture?
@clever sequoia the standard OBS picture will not stay 😉
unless you didn't add the right overlay URL
keep
ok
if that is the alert you want
that is just the default alert
if you do not want that alert and want a different video to show up press change video
if you want your own, add them to the library and select: change video / set image
@versed prawn that message makes no sense
overlays arent capture sources, and you cant game capture discord
what is the issue you are having?
@plain sonnet What's not clear about it?
everything i said in my message
@versed prawn it is hard to see what your problem is
ok i did all the steps
The discord overlay is now being captured by OBS. I am using the game capture method. This started recently. @muted cobalt
jordan run the alert make sure you tick apper on stream
yes
now i can delete the heart pictures?
@versed prawn in obs
help > log files > upload current
paste the url here
@clever sequoia good good just press change video or set image if you want to set a particular video or image to show
ok
@plain sonnet https://obsproject.com/logs/hcBw4NC6QHwK8KXW
and now i can play with the height and width?
what
Here is an example.
game capture isnt picking up discord
[game-capture: 'Escape'] Hooked to process: EscapeFromTarkov.exe
@clever sequoia in the stream elements editor not obs
It's not. It's game capture.
that's just something in discord's end
@versed prawn you can turn it off in discord
how can i reset that?
there's a setting on it called overlays
@clever sequoia back out then go back in again if you have not saved
@teal shale Yes I know I can turn off the overlay. But I want to keep it on, so I can see who's chatting.
This only started a week or so ago.
that will stop the discord injection
turn off the "capture 3rd parties" option in game cap properties
@versed prawn
@teal shale See above screen shot.
The only thing I havne't tried is deleting the game capture and recreating it.
Ill try that now.
That didn't work either.
OBS is still capturing the overlay.
I think it is due to a recent update with Discord. I just wanted to know if this bug has been reported and if there is a fix, aside from disabling the overlay completely.
@versed prawn enable the "3rd party" option, apply the settings, then go back in and turn it off
@plain sonnet Still being captured.
IMO it feels like a Discord update created this bug. I've worked in IT for nearly 20 years. Not my first rodeo. lol But I am more than willing to test out fix ideas.
you have an absolute ton of game captures, you could remove them all, restart obs and add the game cap again and try the settings.
the discord injection is only accessible with the "3rd party" option in game capture,
i have just tested it.
if you want more options then best to ask in the obs server
@versed prawn For the best OBS support, please join their Official Discord @ discord.gg/obsproject
you have an absolute ton of game captures, you could remove them all, restart obs and add the game cap again and try the settings.
the discord injection is only accessible with the "3rd party" option in game capture,
i have just tested it.if you want more options then best to ask in the obs server
@plain sonnet I am not going to delete all my captures. That's a bit much to ask. As you can see they are all hidden aside from my overlay/camera/etc.
I tried deleting the Tarkov capture and recreating it, and that didn't make a difference.
Ill check out the OBS community I guess.
i say delete because you dont need that many captures for different games in the first place. just because they have different names doesnt mean they dont have a common share point in some way for errors.
Wow I fixed it. LOL
Deleted the capture.
Killed OBS and Tarkov.
Started Tarkov
Started OBS , recreated the capture
@plain sonnet What's recommended so I don't have as many captures?
Just one game capture and then change the selected window name each time I change games?
Or just do screen capture
I don't like that as it's more of a load on the computer, it will capture EVERYTHING like my discord overlay and when I close the game you see my messy ass desktop.
Thanks for the help everyone!
my friend is having an issue with obs where he can't capture anything and its just a black screen whenever he tries to do a display capture or game capture
@wise urchin For the best OBS support, please join their Official Discord @ discord.gg/obsproject
About mediashare, what do I do about the audio for mediashare? Should I just do what I do with alerts (control audio with OBS, monitor and output)? But then both me and the viewer always has the same volume level. Idk :/
So i went to get OBS.live setup up and it's stuck on the Bot Activation and Tipping System screen with both already checked and i can't do anything....????
Screenshot please.
how do i add an overlay thati have added on the stream elements website on my stream
i dont see it
@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
So just click do it later in the corner.
That seems like it doesn't make any sense, if they've both been done and checked
But allllll right
so when I'm looking at the activity report on obs, I just need to be logged in to platform i want the stats from correct? Cause I have a couple platforms i stream too
hey, i got some problems, im trying to install obslive, but evertime i finish, it asks me to install it again
I can no longer see the participants and how many tickets they have for the current giveaway in SE dashboard.
@vernal tendon Known issue.
Okay
can i send a gif so you know what im talking about? i click finish and it keeps going
Sure.
Just click not now.
i click it, but i dont have obslive installed