#helpdesk-selive

1 messages · Page 137 of 1

grim mauve
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i can t run the game on window

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i use a smaller res on csgo, and it looks ugly

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@lilac ocean i fixed it

lilac ocean
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alright

teal shale
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my obs keeps crashing for no apparent reason

steel bladeBOT
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@teal shale A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
    --
    If you are not able to follow the above steps, open your file explorer and go here: %appdata%\obs-studio\crashes and provide the last listed file.
robust crystal
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How do i ask for support

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@steel blade

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Any mod? Because this has nothing to do with Obslive

lilac ocean
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^its fixed

teal shale
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I have no crash reports

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will a log file do?

rough vapor
autumn otter
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hey when I've added an overlay to my scene that has a countdown timer, how do I restart it?

plain sonnet
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you would need to refresh the cache in obs

right click on the browser source > properties > refresh cache

if its a timer you always need to restart, make it its own overlay

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@rough vapor what chat dock is that?

view > docks > chat
or streamelements > chat ?

teal shale
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anyone can help me out?

autumn otter
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@plain sonnet thank you, bit annoying but it works!

plain sonnet
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if you dont have any obs crash logs then you will need to check windows event viewer

teal shale
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how?

native frost
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how do I see my streamelements username?? pls

teal shale
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@plain sonnet

teal shale
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most of it is related to a "BITS" client

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in the event viewer

teal shale
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@plain sonnet

rugged quail
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is it possible to use 2 profiles ?

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i have 2 youtube accounts so whenever i change streaming channel i also need to relogin again in obs live

visual remnant
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hi there is there a way to have stream overlay while playing a game on same moitior?

grizzled marsh
#

What?

shell sleet
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my stream sound sounds laggy could some 1 help

grizzled marsh
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Can you explain that a little differently @visual remnant I don't understand?

visual remnant
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ok i what to see raids and follower while i playing a game so there no need to switch between tabs

grizzled marsh
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Oh, I think I understand so you've a single monitor and you want to see your activity feed via OBS.Live while you're also playing a game?

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Instead of having to alt tab between the game and OBS?

visual remnant
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yes i do sorry i not very good at expersion on text

hasty marten
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im trying to change the Streamelements bot name on mixer bot i dont have the option to change its name ?

grizzled marsh
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No problem, I understand. How are you reading chat right now @visual remnant ? Same way? Alt tab back and forth?

visual remnant
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mini window at the moment

shell sleet
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can some 1 help me

grizzled marsh
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OK so what you're asking wouldn't really be possible as far as I know but there are some other solutions I could recommend.

teal shale
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I saw a video on how to do that but I forgot what video it was

visual remnant
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ok

grizzled marsh
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One way you could do it is to enable chat alerts in the bot modules.

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If you're seeing chat successfully while you're playing, the bot can post all events to your chat.

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So as you're reading chat, you're also seeing your followers pop up.

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And any other events that happen.

visual remnant
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i cant see anythink when i playing i would have tab that to see

grizzled marsh
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Which platform are you using?

visual remnant
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pc

grizzled marsh
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Twitch, mixer, YT, Facebook, etc?

visual remnant
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twitch

grizzled marsh
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Well there's really not any etc but

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Do you have an Android phone?

visual remnant
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no phone sorry

grizzled marsh
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Hmm, ok. Let me think.

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This + chat events and you'll be able to see chat and your events while you play.

visual remnant
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so stream elements cant do this then I have to download that as well?

grizzled marsh
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Having a second monitor, or a phone, or using that transparent twitch chat are the solutions I know of for the problem you're having.

gleaming field
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when i edit something at the overlay i have downloaded it stop editing the f.x top donator and i dont know how to stop that happening plz can someone help i can explain et better over a call

meager heart
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Do you guys know when obs.live will come out for Mac??? I really want to use it

wary dew
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i don't believe it's on the roadmap

mighty moth
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hey

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im trying to stream but

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the chat thing is unavailable, when i click on the settings icon

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it just says offline with an error logo

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ive had it before

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tried to close the chat tab, reopen it through the settings tab

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same result

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the notifications on the right work tho

steel bladeBOT
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@mighty moth Streamelements on top of OBS -> Logout -> login

mighty moth
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ty catharsis lol havent tried that yet

last flower
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It's usually a good bet haHAA

mighty moth
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yup works

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lol

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ty

last flower
mighty moth
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#promotecatharsis oops sorry for the off topic, anyway yeah thanks a lot < 3 i love streamelements 🙂

last flower
radiant stream
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Do you know if Streamelements can create alerts for actions in Discord? Specifically, I'm eyeballing a donate bot to grant new roles based on donations, and I want to have an alert for that Discord action, just like an SE tip/donate.

odd kraken
radiant stream
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@odd kraken done! thanks!

supple basalt
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I'm not sure where to post this, but I had an issue with obs.live that I'd like to report. After installation into OBS, I was no longer able to stream to Mixer-FTL (auto). As soon as I hit 'start streaming' the server I was streaming to would be switched to: rtmp://ingest33-sea01.mixer.com/beam

I disabled OBS.live and the issue no longer persists in just OBS Studio. Is this a known issue? Can I fix?

hybrid hawk
#

Hello.How can I enable the activity feed again?It just dissapeared

edgy cedar
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hi guys i am trying to stream from my xbox to OBS studio and the window capture and game play capture are very temprimental out of 100 tries maybe one or two times it will find the window that i want. i was wondering if there is a simple fix as it is really effecting my streams now. are there any settings i need to use? please help...
this is what i get when i select the window that i want to share

stoic brook
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i need some help i cant get my bots to work in my chat i dont know what im doing wrong

lilac ocean
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have you modded the bot? @stoic brook

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/mod streamelements should do it

sudden thorn
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Hey Guys, it is possible to put the chat in obs.live over the whole hight of screen, while haven scenes and sources etc. in the layout?

dreamy panther
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Is there any way to hot key making a clip on twitch while in stream?

wraith sparrow
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I have a question regarding an Elgato Game Capture

arctic dove
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How do I upload a webm file as a image for an alert?

sudden geyser
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I don't know where specifically this question fits, but, is there a way to copy the Alert Box format on an overlay and paste it over to another overlay?

steel bladeBOT
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If you are having issues with Elgato hardware or software, we recommend reaching out to their support here: https://e.lga.to/help

lilac ocean
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^ @wraith sparrow

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I don't know where specifically this question fits, but, is there a way to copy the Alert Box format on an overlay and paste it over to another overlay?
@sudden geyser yes click on the two files, the duplicate option within the widget

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How do I upload a webm file as a image for an alert?
@arctic dove do you want to upload it to OBS or to our Overlayeditor?

sudden geyser
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Thank you so much. @lilac ocean

lilac ocean
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no worries, if you cant find it, just let me know and ill grab you a screenshot

arctic dove
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I use obs.live but I went on the streamelements website to upload a overlay I uploaded the webm file but the alertbox only takes images and Im confused because I thought webm was what people used @lilac ocean

lilac ocean
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im checking this for you, but ill have to ask around since i dont have any webm files

arctic dove
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ok

deft schooner
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how do you add the chat box

arctic dove
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stream tool in streamelements website

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i think

deft schooner
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ok thx

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i canot find stream tools

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where is it

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i tried the website

arctic dove
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go to overlays

lilac ocean
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the Overlay Editor on the website

arctic dove
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in ur dashboard

deft schooner
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ok

arctic dove
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@lilac ocean Have you figured the thing about webm

lilac ocean
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you can pick a theme here and then edit under My Overlays @deft schooner

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i havent gotten an answer back yet

arctic dove
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ok

deft schooner
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for the chat box is that what i do?

arctic dove
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yes

lilac ocean
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is it your own chatbox or do you want a StreamElements premade one?

deft schooner
lilac ocean
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not in obs

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on the website

deft schooner
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i copy and pasted the link to obs

lilac ocean
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okay, but that is only the brb screen

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you have to edit every scene in My Overlays

steel bladeBOT
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@deft schooner We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e

We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt

Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...

▶ Play video
deft schooner
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yes but i dont see chat

lilac ocean
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do you have the alertbox widget on the chatbox?

deft schooner
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and sorry if im disturbing you im only 13 and just started streaming

lilac ocean
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go to my overlays -> the right overlay -> edit -> click the + -> click stream tools -> chatbox widget

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and literally no need to say sorry! you're not disturbing me, im here to do support 😄

deft schooner
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i dont have alerts under alerts and overlays

lilac ocean
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this is in the overlay eidtor

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are you in the overlay editor?

deft schooner
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no. how do i get there?

arctic dove
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dashboard on streamelements website then go to my overlays

deft schooner
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ok i am there

arctic dove
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yes

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You are done

lilac ocean
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then follow my instruction

deft schooner
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but i want to add the chat box. how do i do that?

arctic dove
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he already has everything im confsued

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ur streams chat is there

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type in ur twitch to see it work i think

lilac ocean
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i dont see it

deft schooner
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it doesnt show chat

arctic dove
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it says ur stream chat 27

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under facebook

lilac ocean
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and when you click that, can you set stuff in the settings?

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on what platform are you Alpha?

rugged quail
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hey where can I find widgets for OBS so I can attach some notifacations and comments

deft schooner
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what do you mean by what platfrom

lilac ocean
deft schooner
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i stream on twitch

lilac ocean
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@deft schooner do you stream to YT, to Twitch?

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alright

deft schooner
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i am new and no1 is in chat. Is that why?

rugged quail
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no I mean where do I go to add widgets im new to OBS

lilac ocean
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if you type in the chat yourself, does that show? @deft schooner

arctic dove
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type in ur own chat on the official twitch website it should appear

deft schooner
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let me check

lilac ocean
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@rugged quail over at the website under the Themes

deft schooner
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yes it does show

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im really sorry for that

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thank you

lilac ocean
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alright then it works 👌

deft schooner
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thank you very much

lilac ocean
rugged quail
lilac ocean
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that is not the website

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go there via my link

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that is our blog of OBS.Live

rugged quail
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ah ok

lilac ocean
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@arctic dove so instead of change picture, use the change video option in the overlay editor

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change picture only allowed picture and gifs

arctic dove
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ah ok

rugged quail
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I have got my hands on some overlays how do I put them on my channel

steel bladeBOT
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@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

hard comet
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can i ask questions about overlays here?

steel bladeBOT
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@hard comet Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

hard comet
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its regarding my overlay.

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the alertbox

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the image covers the text plus the size of the image (which is suppose to be the background of the text) is too small. how do i adjust the size.

rugged quail
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are the overlays already set for use ?

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will I need to edit anything

hard comet
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like i used one of the super themes and i am just editing it but the super theme i used has no video like alert so i added it but i can't copy the other alerts

lilac ocean
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you can edit what you want, some things need editing @rugged quail

steel bladeBOT
rugged quail
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does anyone have any idea or alot of experence with setting up a overlay ?

odd kraken
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What do you need help with?

rugged quail
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setting up everything propely

odd kraken
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Take a look at the video guides the bot posted above.

rugged quail
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the video layout is different I only have layers not setting not help ful

steel bladeBOT
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We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e

We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt

Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...

▶ Play video
rugged quail
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how do I get the tip thing to link to my charity page

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as I am a gamer who games for charity

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any suggestions

zealous tide
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How to fix black screen in game capture

steel bladeBOT
limber finch
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Hey guys, Media requests is not showing up in OBS. I get the panel but nothing is loading into it. I've restarted OBS and my computer to no avail. Its been out for a couple streams now. HALP PLZ ❤️

steel bladeBOT
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@limber finch Streamelements on top of OBS -> Logout -> login

limber finch
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@steel blade you are the GOAT

last flower
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Thank you Kang_DDD

rugged quail
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Quick question in the article it says use tiltify but im using just giving so how do I link just giving to my tips/ Donation section

tulip hamlet
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We do not have a "Just Giving" integration.

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We have a Tiltify integration.

rugged quail
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now that you mention it I will have a look at this Tiltify

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I may have to do without as the charity I support is not on Tiltify

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you may want to think about a just giving bot

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just a small suggestion

steel bladeBOT
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@rugged quail Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

turbid nacelle
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Hey so i'm trying to set up my alert box and for whatever reason when i put my alert box in the middle of my screen and try to test my alerts it shows half the image cut off but i put it somewhere on the corners it fully shows?

steel bladeBOT
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@turbid nacelle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

deft ocean
tiny ore
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help older version

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i am looking for older version of obs live

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hello

tulip hamlet
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You're looking for an older version of OBS Studio, not OBS.Live.

tiny ore
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please @tulip hamlet the new one give me black screen for game capture

tulip hamlet
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OBS.Live is a plugin for OBS Studio, and doesn't affect the game capture.

tiny ore
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i tried 24.0.3 that picked up the game but 25 does not work

steel bladeBOT
tiny ore
#

ill go there

forest wigeon
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has anyone used fiver before ? having trouble setting up my overlays into streamelements

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i have all my animated overlays just having issues bringing them over to streamelements

steel bladeBOT
#

@forest wigeon We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e

We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt

Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...

▶ Play video
tiny ore
#

@tulip hamlet i am being forced to download latest obs studio even tho i already have obs installed how can i bypass this ?

tulip hamlet
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You would be better served talking with OBS Project about why your game isn't being captured instead of trying to use an outdated client.

tiny ore
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this is been going on for long time they will update it but if this is the case i wont be able to play the games my followers want i mean u guys should be able to let us download older version

vapid aspen
#

Hi so I’m having audio trouble ( static) on game chat on my streams?

steel bladeBOT
wintry lion
#

is there a way to change the media request command from !sr to something else?

tulip hamlet
#

Yes, you can change the trigger to default commands in the Chat commands section of your account.

clever cobalt
#

HI gang, new streamer here and I am having trouble with my video showing up on my alerts. The audio and video play perfectly on the obs live when I emulate events in the streamelements dashboard. But when I am live streaming, only the audio plays, no video. You have probably answered this 1000 times but I really have watched videos and looked for FAQs. Thank you!

steel bladeBOT
#

@clever cobalt To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

clever cobalt
#

sorry for the double screen

tulip hamlet
#

Deleting to hide your URL.

steel bladeBOT
rugged quail
#

Hi! I would like to put a live chatbox widget on my stream, but there's no widget on the StreamElements website. Can someone link me a live chatbox widget so my viewers can see the chat on screen?

clever cobalt
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its enabled

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should i disable?

tulip hamlet
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@rugged quail What streaming website are you streaming to?

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@clever cobalt Yes.

rugged quail
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@tulip hamlet Twitch.

clever cobalt
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ok

tulip hamlet
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@rugged quail Use the search function when adding a widget, you'll find it.

rugged quail
#

ok!

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@tulip hamlet Where do I look though?

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I tried searching on the website, and there's not one there.

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hello?

clever cobalt
#

hi again, I disabled but still only audio playing live now. Is this an OBS issue? If so, I can visit their discord as mentioned above. Thank you

tulip hamlet
rugged quail
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I don't see that on my OBS or the website.

tulip hamlet
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It's in the overlay editor on the site.

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You don't just add widgets. Widgets are components of overlays.

steel bladeBOT
clever cobalt
#

Hi guys, OBS didn't answer but it looks like refreshing the cache of the current page did the trick! Now video plays with audio live on stream.

honest echo
#

👍

frozen grotto
#

Hello. Not sure if you guys will have the answer to this but I want to know if there is any way to split up my desktop audio into multiple mixers such as: discord, in-game, and spotify. Is this possible?

honest echo
#

@frozen grotto we don't provide support about that, but maybe you can take a look some third party software like voicemeter banana

frozen grotto
#

Gotcha, thanks for the advice

rough vortex
#

How do I apply a template to my obs?

shy mountain
#

@rough vortex what template?

rough vortex
#

There are stream elements overlays that I would like to add to my twitch streams

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But I don’t know how to put them on

steel bladeBOT
#

@rough vortex To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

rough vortex
#

Thanks!!

rugged quail
#

Simple question... Can you use StreamElements in Streamlabs OBS? cant seem to find anything on it?

shy mountain
#

!slobs

steel bladeBOT
#

We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

shy mountain
#

That being said

#

!add

steel bladeBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

shy mountain
#

You can add the overlays normally

rugged quail
#

okay.. also. the bots and stuff are all based on the account and the fact i have them linked to my media outlets nothing else needs to be done correct?

shy mountain
#

Im not sure I understand that question

rugged quail
#

i think i figured it out. thank you

wild quail
#

Are we going to have DX12 support on OBS?

shy mountain
still axle
#

Hey guys 🙂 I got Song request next to my activity feed in obs life. Once i turned it off by pressing x... How to get it back? 🙂

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Obs studio (sorry)

shy mountain
#

Streamelements on top -> media request

still axle
#

Love u ❤️

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i`ve spent one week on that :/

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one more question - how to set up donate alerts, that they will give alert sound and also they will read what donator said?

steel bladeBOT
vagrant shuttle
#

Hi everyone, would like to ask what ideal bitrate I would be choosing on my live streaming. I'm running Core i7-9750h, 16gb ddr4 ram, and 256/1tb. I'm using the OBS studio.

steel bladeBOT
#

@vagrant shuttle There are no "best settings".
Please understand that every setup will be very different.

Any guides or videos that claim otherwise are misinforming. Your best option is to start with a base and adjust as necessary.

You can run the OBS auto-configuration tool. To use the auto-config, click on the Tools menu in OBS, select Auto-Configuration Wizard, and then just follow the on-screen directions.
You can use this tool to get baseline settings for your hardware and adjust as necessary from there.

Test, test, and test again. We are happy to offer suggestions for any issues you may be having afterwards, but not a list of settings.

Thank you SEheart

rugged quail
#

Hello guys I would like to know if there is a way to install OBS.live but I don't want all the features, all I want is the sound when someone follows me

odd kraken
#

You can use OBS Studio and an overlay with an alertbox only for the follower events as a browser source.
OBS.Live is a plugin for OBS Studio which adds some functionality to OBS Studio.

rugged quail
#

and how do I catch the follower event ?

odd kraken
#

It is caught automatically by StreamElements and the alertbox widget.

rugged quail
#

ah ok nice

#

but once I installed StreamElements OBS.live do you know the steps to enable the follower sound, that's the only feature i need

steel bladeBOT
#

@rugged quail We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e

We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt

Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...

▶ Play video
rugged quail
#

I watched this video however it does not explain how to link widgets to your social media pages

#

I there a separate video that explains this better ?

odd kraken
#

social media pages?

rugged quail
#

On the bottom of the Tabs it says Discord Facebook etc...

#

how do I get them to come up with my Social media names

odd kraken
#

Edit the message in the widgets settings.

rugged quail
#

Thank you

#

its a good learning curve this

zealous tide
#

How to fix black screen in obs?

odd kraken
#

@zealous tide Started OBS as admin?

zealous tide
#

Yes

#

I tried also to re installe still the same

steel bladeBOT
zealous tide
#

I joined there but still no answer properly😩

rugged quail
#

My overlay is not in the correct resolution

steel bladeBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

midnight tusk
#

Hey everyone, is OBS live available to be download for Mac OS? I was having some issue yesterday evening trying to get it to work

odd kraken
#

No.

rugged quail
#

Not bad for my first time thanks to the help of the support here

midnight tusk
#

Well dang, that's a bummer. Appreciate the quick response!

rugged quail
#

Question you know the tips system does it need to be connected to paypal or anything like that ?

rugged quail
#

Cheers again

fickle pendant
#

I play PS4 and stream with an elgato to my windows computer. When I change the setting on the playstation to "all audio" to headset so I can hear the game in my headset, the stream can no longer here game play audio. What setting can I fix to help resolve this issue?

steel bladeBOT
fickle pendant
#

I asked this server yesterday and was told "I don't know the answer to that question." So I thought I would try here. I have had way better luck with support in this server

rugged quail
#

Question With the Tipping system no body will be able to see personal Details on Paypal will they as im a little worried something may happen ?

odd kraken
rugged quail
#

Oh phew thats good

#

I thaught it would be best to do a little home work before hand

odd kraken
#

Be aware, that for Paypal, this may be different.

rugged quail
#

hmm

#

well with pay pal people will get a receipt when they deposit or transfer funds

#

If anyone has any expreience with paypal through stream elements I would like to know how it works please many thanks to support

odd kraken
#

Afaik for a personal account, the tipper will see at least your emailadress.

rugged quail
#

Just the Email yes

upbeat scroll
#

Hello, how can i change a new user in obs-live "activity feed" i cant find it

steel bladeBOT
#

@upbeat scroll Streamelements on top of OBS -> Logout -> login

low elk
#

hey guys i have a problem with my alerts shoud i write it in this chanel or in the twitch helpdesk ?

upbeat scroll
#

thx

teal shale
#

@low elk what's the issue?

low elk
#

Ok i set up my OBSLive recently and it works fine but i have one problem. When i emulate an alert (Follow,Sub etc.) the sound is normal and it works without a problem but if a alert is triggered while i stream i have a weird double alert and the volume randomly is on 100% (i checked the sources in OBS many times and there is only one Browser Source for the Alerts) Did anyone had the same problem or know how to fix this ?

teal shale
#

I don't know about the 100% one

#

but for the double sound

#

go to your scenes and set your browser source to "disable when not visible"

low elk
#

maybe its not 100 but the sound behind the normal alert is way louder

#

ok i try this out thanks!

teal shale
#

wait you only have one browser source?

#

oh do you have obs.live running while emulating?

low elk
#

only one browser source for the "react scene/game scene" and another one with a different Browser Source (different link) for the talk scene

wintry dew
#

oh I know this there are doubles on some of the overlays

#

I had to do the same

teal shale
#

yeah so you use multiple overlays with alerts

#

go to your scenes and set your browser source to "disable when not visible"

low elk
#

yes my obs.live is open while emulating but i mute the sound in the browser so its only one sound in obs

teal shale
#

Ok I don't know about that specific issue since I haven't encountered that yet

wintry dew
#

you have to edit your overlays and delete the double

teal shale
#

@wintry dew wdym?

low elk
#

Ok i know make a check on "disable when not vsible" hope that works 🙏

wintry dew
#

in streamelemts website you go to edit your overlays and delete the double

teal shale
#

oh yeah you might have double alert widgets

wintry dew
#

yeah

#

happend to me

#

I found out by editing my name into them

low elk
#

@wintry dew in my overlay there is more then one widget for example one for donation the outher one for follow but i checked all of them that the checkmark is only on for the alert its suposed to be on

wintry dew
#

well I cant help then sorry

deep hornet
#

Hey guys, Media on my overlays have progressively gotten more choppy since i noticed an issue with it last week. Refreshing cache did not solve the issue, trying to lock down where the issue is coming from. Any ideas?

teal shale
#

you could just use one alert widget with all the alerts in it

wintry dew
#

I also actually came here for help my stream store sound effects wont work

#

its hand on deck on this chat atmXD

low elk
#

ok i will check my stream elemts keep you updated if it works thanks guys

teal shale
#

ok

wintry dew
#

cool

teal shale
#

@deep hornet maybe an internet or graphic issue

deep hornet
#

upload is holding strong at 35Mbps

teal shale
#

bitrate?

deep hornet
#

5000

teal shale
#

encoder?

deep hornet
#

been streaming for 3 months at 5500

wintry dew
#

try 6800

dreamy quiver
#

How do I livestream a stream and commentate over it but I want to stream multiple streams?

deep hornet
#

nvenc

#

i believe there may be an issue with GPU

teal shale
#

@wintry dew using higher bitrate isn't worth it

deep hornet
#

was losing frames today due to encoding. But honestly, this is the first time this has ever happened in 3 months. Figured I'd troubleshoot the SE issue with you guys and maybe it would point me in a direction to solve other problems haha

tardy galleon
#

can anyone help me out?
i have my overlays and stuff set up in streamelements but half way into my streams i see they stop working. it looks like the browser source froze and the chat on stream wont show new messages, the recent follower name stops scrolling, & all my alerts stop popping up but the sounds work. Am i doing something wrong?

teal shale
#

@tardy galleon disable browser source hardware acceleration

#

@deep hornet do you use a laptop?

deep hornet
#

no

tardy galleon
#

@teal shale how do i do that?

teal shale
#

@deep hornet hmmmm, apologies, I don't know how to fix that issue

#

@tardy galleon advanced, and scroll down to sources

tardy galleon
#

@teal shale what does turning that off do?

teal shale
#

all I know is that enabling it messes up the browser sources

grizzled flame
#

Hi guys. Is there a link of a previous version of Stream elements that doesn''t forcefully install OBS 25.0 ?

teal shale
#

also it moves the load to cpu

deep hornet
#

Dang. Any idea what might be causing the SE media to be choppy in OBS? Just looking for clues, so I can troubleshoot.

teal shale
#

It might be an issue in your graphics card

#

just a hunch

deep hornet
#

word

#

thanks for the help

teal shale
#

you're welcome 😄

#

Hi guys. Is there a link of a previous version of Stream elements that doesn''t forcefully install OBS 25.0 ?
@grizzled flame I don't know of any existing methods, sorry

steel bladeBOT
rugged quail
#

how would i add a dono goal to obs, switched from streamlabs to obs and im tryna add a dono goal

teal shale
#

labels - tips -goals - tip goal

rugged quail
#

is there a way for me to add the same goal to another overlay or i gotta redo it from scratch

dreamy quiver
#

How do I livestream a stream and commentate over it but I want to stream multiple streams?

rugged quail
#

hi there, i downloaded an overlay and don't see how I can now import it into OBS live......any ideas?

teal shale
#

@rugged quail there's a duplicate butto on the overlay list

mortal aspen
#

@dreamy quiver if you're going to keep switching windows then the easiest way would be to use display capture

teal shale
#

hi there, i downloaded an overlay and don't see how I can now import it into OBS live......any ideas?
@rugged quail it automatically loads up in your overlays and you can copy and paste the link to a browser source

grizzled flame
#

@teal shale All I would appreciate is a link for an older version of Streamelements, one before the current. No worries about a method.

teal shale
#

@teal shale All I would appreciate is a link for an older version of Streamelements, one before the current. No worries about a method.
@grizzled flame I still don't know of a link of it or someone who owns it

grizzled flame
#

Oh alright. One more questions, who do I disable Twitch app to open along with streamelements? 🙂

#

Just found a previous version but it opens Twitch along 😦

steel bladeBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

dreamy quiver
#

@mortal aspen what you mean

#

You get what I’m trying to say tho right?

plain mason
#

is there a way for me to add the same goal to another overlay or i gotta redo it from scratch
@rugged quail Select the widget that you want to duplicate and click on Duplicate button.

#

How do I livestream a stream and commentate over it but I want to stream multiple streams?
@dreamy quiver there are some applications that allow multiple streams, for example Restream. On Google you can find more options and information.

dreamy quiver
#

Do you understand what I mean tho?

#

So I want to stream multiple streams on my stream to have multiple perspectives

plain mason
#

but, if you want to watch another streaming and comment over that, you can use a Source > Window Capture and capture your Chrome for example.
So, when you watching some streaming on Chrome you will be able to stream another streaming.

#

@dreamy quiver

dreamy quiver
#

I only want to show the live of that person on my stream

#

Like tournament casting

plain mason
#

Add a Source > Window Capture on your OBS. 🙂

dreamy quiver
#

Yes but do I need to have the tabs open

#

As I want to stream 4 preceptive and switch between them

rugged quail
#

@steel blade is that under Scene Collection where I paste them?

stark pagoda
#

Yo for some reason every time i setup my alert box it always plays a sound that I once had even after I delete it

teal shale
#

have you tried saving first before trying it?

plain mason
#

You can make you Scene with 4 Sources... @dreamy quiver
Open one stream each Chrome (new window) 🙂

rugged quail
#

i think I need a complete tutorial ob OBS, LOL, I have no idea what I am doing LOL

deep hornet
#

Update: I did some troubleshooting and discovered that the media in my overlay runs perfectly smooth when OBS Live is uninstalled. This leads me to believe this specific issue is not GPU related. There seems to be an issue with OBS Live causing the media in my overlays to get choppy. Any ideas for a fix?

scarlet vector
#

Hi people... I'm having problem to record audio from Discord in OBS. Everything else record ok. Any tip of what's going on?

steel bladeBOT
stark pagoda
#

@teal shale thanks

rugged quail
#

thanks @steel blade

teal shale
#

@stark pagoda you're welcome 😄

deep hornet
#

Final Update: @teal shale shout outs to you my man. Tried the fix you gave to @tardy galleon after i located the source of my issue was in OBS Live. Disabling hardware acceleration seems to have solved my issue! Thank you 💯

teal shale
#

@deep hornet you're welcome 😄

dreamy quiver
#

People on fiver are charging me $50 to help me set up something like that

#

Bruh

last flower
#

@dreamy quiver you can learn anything you need on the SE YouTube channel and forums. No need to pay anyone anything youcantjustemotefingerguns

dreamy quiver
#

Yeah but still haven’t been able to figure it out

steel bladeBOT
dreamy quiver
#

😂 I’m not newww

last flower
#

Bot is quick dang lol

dreamy quiver
#

For example

#

I want ninja’s perspective and tfue’s both on my stream and I do a commentary over it

#

You understand what I mean?

last flower
#

Ye. Exactly what phph said above then.

dreamy quiver
#

Yeah don’t understand tho 😂

#

I want it to be clean and professional

kindred fox
#

Do you have broadcast quality equipment/software and asymmetric gigabit internet? Because that’s clean & professional

#

Otherwise you’re running a zoom call over NDI into obs

last flower
kindred fox
#

Behind a “fancy” overlay

#

The majority of “talk shows” online are done by capturing discord in multiple window captures

plain mason
#

Please, try first. Believe That!

dreamy quiver
#

Ok thanks

#

May I ask how I do that tho?

#

How do I put all these 4 screens?

teal shale
#

@dreamy quiver you can add 4 window captures and transform their size

#

as he said earlier

little arch
#

Hello guys!! Hope Everyone is well! I am having issues with the media request tool. I use OBS.live. The mixer tool shows that it is picking up the audio because the green bar is working but the audio doesn't actually output when I stream. I looked this issue up on the internet and it advised me to have 1 desktop audio set as default and them add a second desktop audio for my interface. I did this and it actually worked for a little bit but it was just a bandaid fix because now it stopped working and i cant get it back. Any suggestions ???

dreamy quiver
#

Ok I might be dumb af

#

But where’s the option to get the 4 window captures

#

@teal shale

teal shale
#

you can add them in the sources

#

just right click on it and add it 4 times

dreamy quiver
#

I have 4 scenes

#

But I can only switch between them

teal shale
#

you can right click on the blank at the right

#

and add window cap 4 times @dreamy quiver

crisp wedge
#

anyoneknow a good place to get nice themes. i was using the stream labs obs but its paywalled

lilac ocean
#

Our website ! @crisp wedge

plain mason
#

@little arch do you use any audio software to reroute devices audio?

crisp wedge
#

Bet thanks a million

#

wait. ok os i got themes from there how do i use them?

lilac ocean
#

okay so you choose a theme there, you can edit it afterwards in My Overlays

#

then you generate an overlay link and add it to OBS.Studios

steel bladeBOT
lilac ocean
#

^you can always check our vids on how to do it over here^

crisp wedge
#

AH nice thank you! yall are super helpful!

little arch
#

@plain mason umm not that i know of lol

crisp wedge
#

ok last question (maybe) how do i take it from the website to obs?

plain mason
#

@little arch right, please send here a screenshot of your Settings > Audio window

teal shale
#

generate a link, copy it and paste it to obs

#

via browser source

crisp wedge
#

thanks a million

steel bladeBOT
#

@crisp wedge To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

little arch
crisp wedge
#

Ok so nother question. I got themes up YAY! but thyey arent showing up on my stream

fickle bane
#

how can I fix my recording error that apears whenever I try to record

mellow snow
#

Hey how can I transfer my overlays from one twitch channel to another?

fickle bane
#

How do I fix this? This appears everytime I try to record my screen

plain mason
#

@crisp wedge and have you added the overlay in OBS?

crisp wedge
#

yep

plain mason
#

@fickle bane run the OBS as administrator

fickle bane
#

ok

steel bladeBOT
crisp wedge
#

kk

#

am i turning it on or off? its currently on

fickle bane
#

@plain mason It didn't work. What else can I do

plain mason
#

@fickle bane did you do the procedure or check the information listed in the error message?

fickle bane
#

yes

steel bladeBOT
crisp wedge
#

ok so stream still not showing the proper stuff

#

on stream

rugged quail
#

hello

steel bladeBOT
#

@rugged quail Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

vernal tendon
#

Hello, not sure if I'm posting in the right section but on SE dashboard I use to see all participants and how many tickets they have for the current giveaway. I can no longer see them for the past few weeks

turbid nacelle
#

is there a way to lock the recent follow/sub scrolling text into the cam overlay into 1 so i can drag the whole image and not each individual?

vivid quartz
#

i've created an overley in the streamelements dashboard, and now want to get it onto OBSLIVE. However I am struggling to work out how to do this. Does anyone have any information?

steel bladeBOT
#

@vivid quartz To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

rugged quail
#

Hi. I am attempting to use StreamFX Plugin in my OBS Live. I cant figure out how to use it once I install it. Idk whether this is the right place to ask, but its worth a shot?

royal bluff
#

Hello streamelements! I am trying to troubleshoot some microstuttering problems and in looking through my OBS logs I see the following line 100+ times, "signal_handler_connect: signal 'streamelements_update_settings' not found" Can anyone shine some light on what this is, and how to stop this error? If indeed it is an error

#

using OBS.Live 20.3.22.613

steel bladeBOT
#

@royal bluff Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.

#

@royal bluff Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

royal bluff
royal bluff
#

I will turn on game mode and try again, my bitrate is set to 6000 which is twitch maximum so I do not know why its saying it is low. I bind my IP address as I have two network connections I am using.

gilded oasis
#

hey guys. anyone have a solution for Reflector 3 black screen issue using game capture/window capture source? literally cant find any solutions anywhere!

royal bluff
plain mason
#

@little arch have a good live stream! \o

little arch
#

@plain mason thank you again!!! I really appreciate it 🙂

plain mason
#

You are welcome! 🙂

quartz lichen
#

Could someone help me with setting up Instant reply on OBS. Been trying for weeks and it never works. Only issue is it never gets the new active saved replay

#

If anyone can show me the way to this I will be forever greatful. ❤️

proud root
#

how do I integrate songs from monster cat (yes I bought the gold membership) into stream elements OBS

tulip hamlet
#

We do not have a Monstercat integration.

proud root
#

isn't ist part of ground control?

tulip hamlet
#

No.

vernal tendon
#

Hello, not sure if I'm posting in the right section but on SE dashboard I use to see all participants and how many tickets they have for the current giveaway. I can no longer see them for the past few weeks

sage copper
#

How do i add stream alerts to streamelements OBS.Live

steel bladeBOT
vivid quartz
#

Hiya, I've been trying to set this up for some time now and still can't work it out, or if it is even possible. I'm wondering if it is possible to have a bar saying what is currently playing, without playing the entire video. For the media request section.

toxic fern
#

@vivid quartz spinning_think Hold my beer 1 second

tulip hamlet
#

There's the Now Playing widget, of course.

vivid quartz
#

The only one I was able to find, was the request feature which plays the video.

toxic fern
#

Got it

#

Use the MR widget but set the height to 29px and width to your liking.

#

Might be slightly janky but works.

#

Otherwise you'd need a custom widget.

vivid quartz
#

Alrighty thanks for the help.

sleek zinc
#

I'm trying to set-up OBS Live with overlays, I want to use a 2560x1440p canvas but the overlays do not fill the window, any suggestions?

honest echo
#

and once you change it edit the overlay and make sure that every widget is on the right place

somber sinew
#

Hey so I have a bit of a dilema. My problem is that I purchased an overlay pack and was too late to notice that it was solely for streamlabs. Is it possible for me to export these overlays as I do love them into my stream elements?

sleek zinc
vestal spindle
#

Is streamelements only use cloud overlays? do I have to use "browser" source to setup scenes? I don't want to pull scene from the web cause there are some delays, you see elements of the scene loading one by one which is annoying.
Can't I just use local files for overlays? can't find alerts, events links from streamelements.

steel bladeBOT
#

@vestal spindle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

vestal spindle
#

I don't want to pull the scenes from the web

tulip hamlet
#

StreamElements is a cloud-based service.

vestal spindle
#

hmm

#

so, all of my friends has "scenes loading in the background" problem

honest echo
#

@sleek zinc if you don't want to change the overlay itself, add the browser source with the 1920x1080 default dimension and then use expande the source on OBS

vestal spindle
#

whenever we switch scenes, there are frame drops, elements loading late etc.

somber sinew
#

so am I out of luck?

sleek zinc
#

@honest echo when I went into the editor, the overlay was in position at 2560x1440p, my base canvas resolution is also at 2560x1440p but when I copy the url from the editor, the black box appears around the overlay, I might be being a bit daft but I can't see where I'm going wrong

tulip hamlet
#

!studiomode @vestal spindle

steel bladeBOT
honest echo
tulip hamlet
#

@somber sinew We cannot guarantee any third party overlays. You can try, but if it doesn't work, it's up to you to modify it to work.

somber sinew
#

ah gotcha

sleek zinc
#

@honest echo thanks for the help 😄

rugged quail
#

Hey friends, i just need some help, how i do custom transitions of scenes? I need to do macro? Because i don't find the native option

honest echo
#

@rugged quail If you have the file you can add to OBS as a stinger transition

rugged quail
#

ok thanks i go to try this

pale plover
#

Does anyone know - can you make just the stream elements browser source louder in OBS?

crisp garden
#

heya what's a good pixel size for making a tip jar? having issues with the size I have right now

crisp garden
#

hello?? I'm having a hard time getting a custom tip jar image to sit correctly with the pre-existing wireframes. Please I need help

tulip hamlet
#

You should put in custom wireframes if you're using a custom jar.

crisp garden
#

how do I make a custom wireframe? I can't find anything on google about using a custom jar for streamelements

tulip hamlet
crisp garden
#

thank you so much!!!

#

I've been fighting with it for hours with no luck haha

near fable
#

Hi! im having problems with my media request widget

steel bladeBOT
#

@near fable Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

near fable
#

essentially, its not loading like completely blank

steel bladeBOT
#

@near fable Streamelements on top of OBS -> Logout -> login

near fable
#

i've tried restarting it, refreshing the widget and im pretty sure its up to date

#

oh wow

#

got it working

#

thank you!

lean cradle
#

hi there im looking for help with media request as i have monstercat gold and was wonder if i can link it to the media request

tulip hamlet
#

You cannot.

ornate arrow
#

Hey guys when I open OBS the showing screen is white / blank
I'm running OBS on my graphics card already in graphics settings and have uninstalled and reinstalled anyone got any advice / can help me out ?

steel bladeBOT
#

@ornate arrow If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
ember sapphire
#

Hi My Im having problem changing my live stream title and description. Usually when i start streaming SE will ask me to edit my stream info. But now it just start without the stream info setup. help! 🙂 thanks in advance

steel bladeBOT
#

@ember sapphire Streamelements on top of OBS -> Logout -> login

junior crow
#

HI, my issue is whenever i try to use media request in obs live it shows up with a blank section in obs. i do have a widget on the overlay and everything seems to work but i cannot have the information and such show up in obslive.

steel bladeBOT
#

@junior crow Streamelements on top of OBS -> Logout -> login

junior crow
#

yep that worked. thanks

abstract furnace
#

Hello, I am using obs to capture me drawing. I have selected game capture and set it to only capture my painting program, but it is a black screen. Display capture works, but I don't want to edit out me tabbing out and changing songs, etc. Does anyone have any suggestions? Thank you.

steel bladeBOT
robust apex
#

Hi, my Event List widget from stream elements is showing GBP when the user donated in USD. Is there any way I can change this to show their currency?

shy mountain
#

Whats your username?

robust apex
#

Ethoid.

shy mountain
#

YT?

#

I will take that as a simple "yes"

robust apex
#

Haha sorry. I thought you were asking for my YouTube.

shy mountain
#

Your tipping settings are set to default to "GBP" meaning that the widget will show that currency symbol

#

even if someone tips as USD or EUR

robust apex
#

Is there a way to change this so it shows their currency when they donate?

#

Atm, it says £12.06 for a $15 dono.

shy mountain
#

Its always going to show based on the currency you've placed in the tipping settings

robust apex
#

Okay. Thanks

hollow stump
#

Im using Media Request in my overlay which I use as a browser source in OBS-Live. But the music plays with an echo. It seems to only happen when I enter a new youtube URL. When I first open OBS-Live the default playlist plays without echo. Anyone else experiencing this?

steel bladeBOT
#

@hollow stump Make sure to ☑️ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/6bWXxjR.png https://i.imgur.com/yY0wcFl.png

undone sun
#

I don't know if this is the right channel but is there a way to download you overlay from SE?

plain sonnet
#

no, downloading assets is against SE TOS

undone sun
#

Ok

calm ether
#

? What happened to cause my overlay to look like this and how could I fix it?

lilac ocean
#

press CTRL+F in OBS while clicking on the overlay, you might have dragged it a bit or something

#

otherwise be sure that your browser source dimensions are 1920x1080!

prisma crater
#

hello i am very new to using streamElements and when i get a overlay from your overlay tab i was wondering how do change the socials because currently it only says StreamElements instead of my uh actual socials the only one that shows as mine is the twitch one

lilac ocean
#

double click on them and you should have the ability to write text there

#

it does open a settings window on the left of your screen

prisma crater
#

Oh okay thank you so much

rugged quail
#

Whenever my webcam freezes on stream my whole obs crashes and I loose my time and viewers how do I fix this?

steel bladeBOT
#

@rugged quail Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

cedar shard
#

Hi, i'm trying to test alert on my stream, i'm able to save it and when i press the test button it's working on the overlay editor. But when i add it in the browser source, it's invisible. Nothing appears. Any idea why ?

plain sonnet
#

do you hear the sound in obs?

#

when you test the alert

cedar shard
#

yes i do

steel bladeBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

plain sonnet
#

make sure both of these are correct

cedar shard
#

I have that, do i have to uncheck enable browser source hardware acceleration ?

plain sonnet
#

uncheck it, then restart obs

cedar shard
#

Thank you guys ! Very much appreciate 🙂

plain sonnet
#

np 👍

rugged quail
#

Hii guys !! I would know how I can play music on a youtube stream ?? 😅

#

Because the music panel just disapear when I switch from twitch to youtube

plain sonnet
#

you mean media request?

fiery zenith
#

my steamelements does not want load in and i can use the dashboard

rugged quail
#

Yep but I just want to play the music myself soo...

#

But not using the desktop audio

plain sonnet
#

there is no media request for youtube

rugged quail
#

AH so we just cant play music on youtube ??

plain sonnet
#

not what i said, there is no media request function from SE to use on youtube.

if you want to play music on your streams, you need to play it on your pc

rugged quail
#

Yes but I don't want to have the desktop sound, sad... Mhh... Ok ok

steel bladeBOT
fiery zenith
#

it is not letting me logout

plain sonnet
#

clicking that link doesnt do anything?

fiery zenith
#

no it is just a white screen

plain sonnet
#

what browser are you using?

fiery zenith
#

exploer

plain sonnet
#

please use chrome

fiery zenith
#

ok thank you

raw quarry
#

Hi

#

Im new at OBS, and have lots of questions.

sand flame
#

ok go ahead

steel bladeBOT
raw quarry
#

How to switch between sets/overlays?

sand flame
#

Wdum

raw quarry
#

Overlays made in StreamElements

sand flame
#

Go voice call?

#

And u can screen share

raw quarry
#

Sry I cant

sand flame
#

rip

#

So do u have the overlays set up?

raw quarry
#

Yds

#

Yes

sand flame
#

ohhhh

#

i get what u mean now lmao

#

was confused what u meant by sets

#

so how do u switch between stuff like, stream ended and brb

raw quarry
#

Yeah

#

Like that

sand flame
#

so you there is scenes in the bottom left

#

you make another scene

raw quarry
#

Ok

sand flame
#

and add a browser and then copy the link of the overlay into there

#

then u can click or add a hot key to change it

raw quarry
#

Ohhh

#

Like F1?

sand flame
#

yh if u want

raw quarry
#

Nice

#

Thank u

sand flame
#

go to settings then hotkeys

raw quarry
#

And Can I switch between from Game that Im streaming to OBS without people see that on the stream

#

@sand flame

sand flame
#

Yh

#

Sorry was playing a game lmao

#

@ me if u need anything else 🙂

mellow snow
#

how can transfer my overlays to another twitch account? I had to make a new one.

foggy magnet
#

how can i make my game show up on the livestream

#

because on my laptop it show the screen of the game and the audio that its getting picked up

#

but on stream it isnt showing up

vocal crescent
#

how to i cancel music queue thingi

#

so it won't start ever again

rugged quail
#

hi everyone, so I am missing something obviously, I tested out my stream and thought I had copied the URL source for my overlays correctly, but when I started streaming the overlays are not showing up at all. I am missing something here.....Anyone have any recs? Thanks

muted cobalt
#

@rugged quail have you copied the whole of the url

#

@mellow snow you can transfer them by adding your other account on to the old twitch account then duplicating them

#

@vocal crescent in the music request section of stream elements there should be a switch that says music request flip it so it is off

vocal crescent
#

@muted cobalt can't find it anywhere

#

but i think i fixed it, had it on hotkeys but it started anyway sadly

muted cobalt
vocal crescent
#

yea found it

#

but it stil lstarted where i had my hotkeys

muted cobalt
#

ahhh

#

ok

rugged quail
#

@muted cobalt I believe so...I will try again

muted cobalt
#

ok

ember patrol
#

obs isnt letting me do Alt + OBS_KEY_VK_OEM_8 as a hotkey
it lets me do AltGr+OBS_KEY_VK_OEM_8 but not Alt+OBS_KEY_VK_OEM_8

plain sonnet
#

@ember patrol as you have been told in obs server, wait for a reply from the devs

ember patrol
#

@plain sonnet who are "the devs"

#

also eta of a reply from the devs?

muted cobalt
#

@ember patrol the developers

ember patrol
#

...

plain sonnet
#

again, you was told in the OBS server, and you was also told today that they havent found someone yet.

keep it in their server and wait until they reply to you

mellow snow
#

@muted cobalt yeah but it seems I could only have one twitch account.

#

On SE per account it seems.

rugged quail
#

My mixer account isn't showing up in the plugin. What can I do? It is linked to my account

muted cobalt
#

@mellow snow have you tried making your new account as a editor and then duplicate them over

mellow snow
#

no i havent actually

#

@muted cobalt where in the dashboard is that?

#

nvm found it, Il give it a shot thanks you

muted cobalt
#

cool i was just about to put a picture of where do find it

mellow snow
#

yeah in settings of course duh lol

muted cobalt
#

yeh

mellow snow
#

no dont think i can duplicate.

muted cobalt
#

you should be able to

#

@mellow snow as long as you duplicate from your old account to your new one and your new account needs to be editor on your old one

sand flame
#

@rugged quail if you are still having problems, make sure you didnt put the overlay to the back

ivory trench
#

Hello! My stream started randomly lagging but it usually doesnt do that

#

also my webcam is getting delayed for some reason

muted cobalt
#

if your webcam and audio are out of sync you can delay the audio so it does not look delayed.

clever sequoia
#

I just tried to emulate the events in my OBS overlays and it didn't show it to me. What can I do?

muted cobalt
#

Did you press appear on stream if you are trying to get them to show up in obs

clever sequoia
#

Yes, I did. @muted cobalt

#

Did you mean to "preview live on stream" button?

muted cobalt
#

yes

elder lotus
#

good afternoon, if i stream at 60 fps my game has to be at 60 fps too? sorry for the question

#

I run csgo with 120 fps and wanted to know if I can stream with 120 fps without lagging

clever sequoia
#

OK @muted cobalt, so, what can I do?

muted cobalt
#

@clever sequoia can you hear your alert when you run it

clever sequoia
#

Yes, but I can't see it. @muted cobalt

hasty steppe
#

Hello! I have created my own alert with its own video and everything and when I put it into OBS live and emulate no alert appears. I can hear the sound alert and have turned on preview live on stream.

muted cobalt
#

@clever sequoia and @hasty steppe they could both be resizing problems does the alert show up in the stream elements editor

hasty steppe
#

it does not. I will try resizing the alert!

clever sequoia
#

OK, I will do that!

hard quest
#

hi, i'm having an issue with Ground Control. back when i first set everything up, it was allowing me to use a custom twitch account name for the bot, but the settings tab refuses to show the option since. I have my tip page and everything still set up like the first time i did it, and i've tried re-entering the auth token a few times to no avail.
has this been removed?

hasty steppe
#

@muted cobalt I removed the alert and put it in again as the exact same pixel size as the alert in the stream elements editor and still it does not show up but i can hear it.

muted cobalt
#

the last thing i could recommend you to do is to reset the alert media file

clever sequoia
#

I will not remove it

hasty steppe
#

how do i reset the alert media file?

clever sequoia
#

how do i reset the alert media file?
@hasty steppe Yeah?

muted cliff
#

I fullscreened obs and F11 does nothing. I can't get the -[]X options anymore. Help

muted cobalt
#

@hasty steppe are you having a custom alert

hasty steppe
#

yea i have a custom alert

muted cobalt
#

@clever sequoia are you having a custom alert to

#

ok

clever sequoia
#

what is costum alert?

muted cobalt
#

@clever sequoia an alert that is not the defult alert

clever sequoia
#

i just chaged some settings

#

i put text to speech, i removed the image...

#

@muted cobalt

sudden axle
#

my stream won't stop buffering, I have good internet and my bitrate is only at 4750 for 720p...HELP???

muted cobalt
#

@clever sequoia you removed the image so that is why it has no image or media file to play

clever sequoia
#

cause i don't want the heart gif

hasty steppe
#

@muted cobalt I have no image but I have a video that plays when an alert comes up. is that ok? or do i need an image?

muted cobalt
#

@hasty steppe a video is fine

hasty steppe
#

I have that done already and the video still does not play when emulating?

#

everything works perfectly on the website editor

#

but when i put it into OBS nothing appears but i can hear it

#

@muted cobalt

clever sequoia
steel bladeBOT
wary dew
#

disable that

hasty steppe
#

ok ill give that a try!

clever sequoia
#

i have the same problem and nothing appears

hasty steppe
#

i tried disabling it and it still does not appear @wary dew @muted cobalt

#

i reset OBS and all too

clever sequoia
#

and i just disabled that and nothing happends

muted cobalt
#

@hasty steppe have you both set the width of the alert browser source to 1920 width and 1080 height

hasty steppe
#

let me give that a go again

clever sequoia
#

yes

#

i think

hasty steppe
#

oh perfect!

versed prawn
#

Hey everyone, was there an update with OBS/Discord recently that's causing OBS to pick up discord overlay when you're capturing the game window? I started doing this about a week ago for me.

hasty steppe
#

That worked!

#

Thank you so much @muted cobalt

clever sequoia
#

what?

hasty steppe
#

i thought i had to set it to the exact pixel size of the actual wdiget

muted cobalt
#

@hasty steppe no problem should of told you to do that at the beginning

clever sequoia
#

how did you do that? show me! @hasty steppe

muted cobalt
#

@clever sequoia have you got it fixed

hasty steppe
#

go to properties

#

under your alert in OBS

#

and set it to 1920x1080

#

ill show a screenshot in a second

muted cobalt
#

the width has to be 1920 and height 1080

hasty steppe
#

like this

clever sequoia
#

change it in the browser too?

muted cobalt
#

you only need to change in obs

#

you can have the alert box in streamelements as big or as small as you want

clever sequoia
#

nothing happends

muted cobalt
clever sequoia
#

me? @muted cobalt

muted cobalt
#

yeh

clever sequoia
#

yes

muted cobalt
#

i dunno what else to try

clever sequoia
hasty steppe
#

yeah idk either

#

probably something with your stream elements editor

#

id try to change the image in there maybe?

clever sequoia
#

maybe

muted cobalt
#

@clever sequoia you do have the browser copied correctly

clever sequoia
#

i think

#

like i need to put 1920x1080 in the browser?

#

@muted cobalt

muted cobalt
#

no in the stream elements editor you can have as big or as small as you want

clever sequoia
#

stream elements editor is the browser or the OBS?

muted cobalt
#

browser

#

obs has to be 1920 width 1080 height

clever sequoia
#

ok

#

and i can do what i want in the browser

muted cobalt
#

yes

clever sequoia
#

ok

#

it steel not workin

plucky depot
#

urs speak spanish ?

clever sequoia
#

can i do another thing? @muted cobalt

muted cobalt
#

?????

clever sequoia
#

idk

muted cobalt
#

what do you mean do another thing

clever sequoia
#

like there are more ways to fix this?

muted cobalt
#

you might have to ask another i have tried everything i know how to do if i do find out i will tell you ok @clever sequoia

clever sequoia
#

ok

#

thank you so much!!!

muted cobalt
#

no problem

clever sequoia
#

i don't want to use streamlabs but is better working than streamelements

#

streamelements is looking cooler

muted cobalt
#

yeh because both bots are in your channel

clever sequoia
#

i don't know if both bots are in my channel

muted cobalt
#

i will be able to tel if you dm me your twitch channel

clever sequoia
#

I have yt channel

muted cobalt
#

ahh ok i will not be able to tell then

clever sequoia
#

ok i will keep using the streamlabs bot

#

ok bye thank you so much!!! @muted cobalt

muted cobalt
#

@clever sequoia no problem i am happy to help you

clever sequoia
#

look but i can put the streamelements donation url and the streamlabs bot will be reading it? @muted cobalt

muted cobalt
#

@clever sequoia i am not an expert in that area

wary dew
#

no

#

StreamElements and streamlabs systems are not connected and will never be

#

they are competitors

clever sequoia
#

im so sad now

#

i've got a bad luck

#

i tell you

muted cobalt
#

what do you mean you have bad luck

clever sequoia
#

like i cant see the subscribe or dono alert

hard quest
#

hi, i'm having an issue with Ground Control. back when i first set everything up, it was allowing me to use a custom twitch account name for the bot, but the settings tab refuses to show the option since. I have my tip page and everything still set up like the first time i did it, and i've tried re-entering the auth token a few times to no avail.
has this been removed?
i'm still looking for help with this, thx

clever sequoia
#

and i can only hear that

muted cobalt
#

do you have a seprate scene for your alerts to your overlays @clever sequoia

steel bladeBOT
wary dew
#

disable that in OBS.Live

clever sequoia
#

i did that

#

no @muted cobalt

#

why?

steel bladeBOT
#

@clever sequoia Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

clever sequoia
#

i just delete all

muted cobalt
#

ok then why not deleting the scene then making a new scene with a new alert then adding your alert from there @clever sequoia

clever sequoia
#

ok

#

just delete all of my scenes?

muted cobalt
#

no

#

only your alert

clever sequoia
#

ok

#

now i need to do what you said?

muted cobalt
#

create a new scene

#

add the alert box

clever sequoia
#

ok

muted cobalt
#

add the video or picture you want as the alert

#

copy url

clever sequoia
#

i dont want a pic

muted cobalt
#

paste into obs with width as 1920 and height as 1080

clever sequoia
#

ok

muted cobalt
#

@clever sequoia do you want defult alert

clever sequoia
#

i just don't want a pic

#

i just clicked x

muted cobalt
#

no no do not do that

#

delete the alert box

#

create a new one then copy url and paste into obs

clever sequoia
#

again?

steel bladeBOT
#

@clever sequoia To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

clever sequoia
#

Just keep the picture?

versed prawn
#

How do you STOP recording overlays? Discord is now being picked up when I use the Game Capture method.

wary dew
#

Just keep the picture?
@clever sequoia the standard OBS picture will not stay 😉

#

unless you didn't add the right overlay URL

clever sequoia
#

no the picture of the heart

#

or i can x that

muted cobalt
#

keep

clever sequoia
#

ok

muted cobalt
#

if that is the alert you want

wary dew
#

that is just the default alert

muted cobalt
#

if you do not want that alert and want a different video to show up press change video

wary dew
#

if you want your own, add them to the library and select: change video / set image

plain sonnet
#

@versed prawn that message makes no sense

overlays arent capture sources, and you cant game capture discord

what is the issue you are having?

versed prawn
#

@plain sonnet What's not clear about it?

plain sonnet
#

everything i said in my message

muted cobalt
#

@versed prawn it is hard to see what your problem is

clever sequoia
#

ok i did all the steps

versed prawn
#

The discord overlay is now being captured by OBS. I am using the game capture method. This started recently. @muted cobalt

muted cobalt
#

jordan run the alert make sure you tick apper on stream

clever sequoia
#

now press the emulate button

#

ok it works!!!

muted cobalt
#

yes

clever sequoia
#

now i can delete the heart pictures?

plain sonnet
#

@versed prawn in obs
help > log files > upload current

paste the url here

muted cobalt
#

@clever sequoia good good just press change video or set image if you want to set a particular video or image to show

clever sequoia
#

ok

versed prawn
clever sequoia
#

and now i can play with the height and width?

teal shale
#

what

versed prawn
#

Here is an example.

plain sonnet
#

game capture isnt picking up discord
[game-capture: 'Escape'] Hooked to process: EscapeFromTarkov.exe

muted cobalt
#

@clever sequoia in the stream elements editor not obs

versed prawn
teal shale
#

check if you have window cap

#

oh that

versed prawn
#

It's not. It's game capture.

teal shale
#

that's just something in discord's end

clever sequoia
#

ok i deleted the pictures

#

f*ck

versed prawn
teal shale
#

@versed prawn you can turn it off in discord

clever sequoia
#

how can i reset that?

teal shale
#

there's a setting on it called overlays

plain sonnet
#

turn off the "capture 3rd parties" option in game cap properties

muted cobalt
#

@clever sequoia back out then go back in again if you have not saved

versed prawn
#

@teal shale Yes I know I can turn off the overlay. But I want to keep it on, so I can see who's chatting.

This only started a week or so ago.

plain sonnet
#

that will stop the discord injection

versed prawn
#

I checked that too.

teal shale
#

turn off the "capture 3rd parties" option in game cap properties
@versed prawn

versed prawn
#

@teal shale See above screen shot.

#

The only thing I havne't tried is deleting the game capture and recreating it.

#

Ill try that now.

#

That didn't work either.

#

OBS is still capturing the overlay.

#

I think it is due to a recent update with Discord. I just wanted to know if this bug has been reported and if there is a fix, aside from disabling the overlay completely.

plain sonnet
#

@versed prawn enable the "3rd party" option, apply the settings, then go back in and turn it off

versed prawn
#

@plain sonnet Still being captured.

#

IMO it feels like a Discord update created this bug. I've worked in IT for nearly 20 years. Not my first rodeo. lol But I am more than willing to test out fix ideas.

plain sonnet
#

you have an absolute ton of game captures, you could remove them all, restart obs and add the game cap again and try the settings.

the discord injection is only accessible with the "3rd party" option in game capture,
i have just tested it.

if you want more options then best to ask in the obs server

steel bladeBOT
versed prawn
#

you have an absolute ton of game captures, you could remove them all, restart obs and add the game cap again and try the settings.

the discord injection is only accessible with the "3rd party" option in game capture,
i have just tested it.

if you want more options then best to ask in the obs server
@plain sonnet I am not going to delete all my captures. That's a bit much to ask. As you can see they are all hidden aside from my overlay/camera/etc.

I tried deleting the Tarkov capture and recreating it, and that didn't make a difference.

Ill check out the OBS community I guess.

plain sonnet
#

i say delete because you dont need that many captures for different games in the first place. just because they have different names doesnt mean they dont have a common share point in some way for errors.

versed prawn
#

Wow I fixed it. LOL

#

Deleted the capture.
Killed OBS and Tarkov.
Started Tarkov
Started OBS , recreated the capture

#

@plain sonnet What's recommended so I don't have as many captures?

#

Just one game capture and then change the selected window name each time I change games?

muted cobalt
#

Or just do screen capture

versed prawn
#

I don't like that as it's more of a load on the computer, it will capture EVERYTHING like my discord overlay and when I close the game you see my messy ass desktop.

#

Thanks for the help everyone!

wise urchin
#

my friend is having an issue with obs where he can't capture anything and its just a black screen whenever he tries to do a display capture or game capture

steel bladeBOT
rugged quail
#

About mediashare, what do I do about the audio for mediashare? Should I just do what I do with alerts (control audio with OBS, monitor and output)? But then both me and the viewer always has the same volume level. Idk :/

crimson rose
#

So i went to get OBS.live setup up and it's stuck on the Bot Activation and Tipping System screen with both already checked and i can't do anything....????

tulip hamlet
#

Screenshot please.

rugged quail
#

how do i add an overlay thati have added on the stream elements website on my stream

#

i dont see it

steel bladeBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

crimson rose
tulip hamlet
#

So just click do it later in the corner.

crimson rose
#

That seems like it doesn't make any sense, if they've both been done and checked

#

But allllll right

versed creek
#

so when I'm looking at the activity report on obs, I just need to be logged in to platform i want the stats from correct? Cause I have a couple platforms i stream too

brisk edge
#

hey, i got some problems, im trying to install obslive, but evertime i finish, it asks me to install it again

vernal tendon
#

I can no longer see the participants and how many tickets they have for the current giveaway in SE dashboard.

tulip hamlet
#

@vernal tendon Known issue.

vernal tendon
#

Okay

brisk edge
#

can i send a gif so you know what im talking about? i click finish and it keeps going

tulip hamlet
#

Sure.

brisk edge
#

its like that over and over

tulip hamlet
#

Just click not now.

brisk edge
#

i click it, but i dont have obslive installed