#helpdesk-selive

1 messages · Page 80 of 1

glossy mountain
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then i signed in awith its also white as well

shy mountain
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Its going to be white, because you haven't finished the steps.

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2) Open OBS(or restart if it was open)
3) Have the streamer go live and wait for chat to populate
4) Open your browser and type in "localhost:40404"
5) Click YouTube Chat
6) Point the (in browser) URL to https://youtube.com
7) Have streamer sign in (top right)
8) Select Dark theme option change to ON
9) Stop Stream
10) Restart OBS
11) Have the streamer go live and wait for chat to populate
12) Remove --remote-debugging-port=40404 from shortcut```
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Nowyou can go on to step 4 and onwards

glossy mountain
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nothing happens when i do step 4

shy mountain
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show me this

glossy mountain
shy mountain
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and you started OBS from the same shortcut?

glossy mountain
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yes i believe so i can try again

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ok im here

shy mountain
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7) Have streamer sign in (top right)
8) Select Dark theme option change to ON
9) Stop Stream
10) Restart OBS
11) Have the streamer go live and wait for chat to populate
12) Remove --remote-debugging-port=40404 from shortcut```
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A few more steps left

glossy mountain
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ok it worked

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wait if i can do that isnt there a way i can have it zoom in too

shy mountain
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I'm not sure what the 3 dots in the YT live chat provide as options

glossy mountain
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nothing lmao

shy mountain
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try holding down CTRL key and then using the + or - next to backspace

glossy mountain
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nothing

shy mountain
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Then im not sure about this one.

glossy mountain
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@shy mountain ok so i seemed to figure out how to make it bigger now is there a way to save this

shy mountain
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It is saved, but i believe only session based

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Im asking the devs if they know something

glossy mountain
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ok that would be great cause there is a way to mak eit bigger just need it to save lmao

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@shy mountain anything from the devs

shy mountain
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waiting

uneven echo
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So on SLOBS/chatbot. They had a script which was remote parameters meaning certain commands could affect sources and scenes in SLOBS. Does SE have such a script?

shy mountain
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Unfortunately, no.

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@glossy mountain so dev came back with this:

    var style = window.document.createElement('style');
    style.innerHTML = "\n#content.yt-live-chat-text-message-renderer { font-size: 25px !important; }\n";
    window.document.head.appendChild(style);
})();```
You can use this code in the console tab instead of the HTML part
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but it won't save

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and you will have to run this code everytime you start a Live stream unfortunately.

glossy mountain
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ok so i have to run this every time to do what

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so every time i want to go live i have to run the comand in the 404 is what your saying?

shy mountain
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yes

glossy mountain
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ok but i cant close it and run the regular program or i can

shy mountain
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When you run the code in the localhost:40404 console

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it will save temporarily until you restart OBS

glossy mountain
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ok i get that but i cant move the caht around and such with the 404 program open

shy mountain
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you can close it

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and the dock will have have the changes

glossy mountain
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ok but i have to open it ever time i want it and then i can close it again.

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did the devs say anyhting about them maybe trying to make this a perm thing where you can be able to zoom in if youd like

shy mountain
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It maybe a general YT setting you may need to change somewhere.

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the Twitch chat font size is controlled via twitch settings as well.

clever aurora
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I got ryzen threadripper 1950x and my stream lag every time when an alert pop out
this didn't happen before
the cpu usage reach 99% when the alert is played
and I have a separated streaming PC

quasi snow
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try enabling/disabling hardware acceleration on obs > settings > advanced, see if it helps

clever aurora
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it didn't help

quasi snow
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!add

steel bladeBOT
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To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

quasi snow
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did u tick shutdown on every browser source on all scenes?

wary dew
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Step 3

clever aurora
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I didn't do that

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i will try it

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thank you

quasi snow
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hope it helps and ty too Ruben

clever aurora
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it reduce the drops a lot

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but the usage still increase now for 80%

steel bladeBOT
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@clever aurora Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

quasi snow
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see if that helps checking what's wrong, I have a ryzen 1700x and no issues, with yours should have much less

clever aurora
clever aurora
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what does that mean?

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the problem is still happen

kindred fox
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If you read the information in the log, there seem to be some steps that you can follow to resolve some of the issues you're experiencing.

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Please visit the link that FriendlyNGeeks posted and attempt to resolve any issues listed on the page.

hazy hollow
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May I have some help regarding a webcam issue I am having with flickering, its an on and off issue that I can't seem to get fixed. Thank you

kindred fox
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when you say flickering, can you describe a little more?

bronze garden
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I have a problem

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whenever I open OBS

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it makes me unable to use my taskbar on the monitor I have it on

odd kraken
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Press F11 to disable fullscreen mode.

bronze garden
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and I have to minimize it to go on other apps on that monitor

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if I do that I can't move it arround and it makes it look weird

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on the bottom

fiery lava
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print screen after you open obs and share here

bronze garden
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I do have my taskbar on hide in window mode but I would still be able to pull it out

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I normally am

fiery lava
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always on top in obs?

bronze garden
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?

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wdym always on top

odd kraken
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in OBS: File > always on top.

bronze garden
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so I have to go to where I installed obs or what I don't understand this

fiery lava
bronze garden
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thx

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I found it

fiery lava
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make sure its not turned on

bronze garden
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yeah

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idk why it was

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thx

hazy hollow
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The webcam has different colours and stuff on my final recording, its hard to describe

odd kraken
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Best to share a screenshot.

silver bough
#

StreamElements OBS.Live has stopped working as a website or a program in Ukraine without VPN, what now? can you make a built-in proxy in a new program update or somehow solve this problem?

#

Activity Feed cannot connect, only VPN but then the stream starts to delay

queen river
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I have newbie question and may be stupid one, is there a way to test your live stream before going live to test the sounds and all

wary dew
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yes

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in OBS go to: Settings > Stream > enable bandwith test mode

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that would make you stream to your channel without sending out notifications and going live

queen river
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Thank you so much

wary dew
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don't forget to turn it off after 😉

rugged quail
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I have 0 kb/s but i have goodconection help pleas de ?

sweet shell
#

Can anyone help me?

Ive changed my twitch name and for some reason the chat aspect of OBS. live isnt working anymore?

fiery lava
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log out log in | obs>streamelements>logout

sweet shell
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Ive tried that. It shows my correct name on stream elements.

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Everything shows corrrectly and is working except for the chat tool on OBS.

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nvm Im a bot. @fiery lava thank you

queen river
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@wary dew i did that, but no video on twitch for me to see to confirm setting...

bronze garden
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My webcam isn't working

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idk why

fiery lava
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@bronze garden restart computer first

faint charm
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It won’t let me go live at all

wary dew
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did you login to twitch in obs?

faint charm
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I’m doing it via FB

wary dew
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did you login to FB in obs?

faint charm
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Duhh🤦‍♀️ this dumbo forgot she’d logged out of fb earlier😂

wary dew
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can happen to everyone

faint charm
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Nope, still not working ahha

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Ok not working and I’ve logged in😂

hollow parcel
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Hey can I get some help with a custom animation? For some reason the text isn't showing up as they should.

kindred fox
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@cold lark click gear >> click non-mod mode >> change to dark mode ?

kindred fox
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Go to twitch directly and change your chat to dark mode

leaden fog
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obs live is known for breaking things? yeah if you are an idiot who updates obs knowing that new versions of obs won't support obs live then yeah sure LUL

jaunty elk
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This might not be the right place, but I have been trying to find a command that they type it in chat and then it comes back and adds it to a counter so if they type !send then streamelements says we have sent it 20 times this stream

shy mountain
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There is a widget for the overlays that is "bot counter"

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that does exactly that 🙂

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you need to set the counter variable name in the widget and set a custom command with ${count variable}

jaunty elk
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Oh no way. so will that go in chat or on my screen?

shy mountain
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and screen and chat

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unless you mean only for chat?

jaunty elk
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Ya lookin for just chat

shy mountain
jaunty elk
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Thank you so much

muted remnant
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Hi, where would I find the text files that contain things like Latest Donation, Latest Follower, etc. so I can put that text on screen?

shy mountain
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Those are located in the Overlay editor -> Widget section.

pearl spear
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hey, when ever I open up fortnite and OBS is running my Obs is crasdhing, for example: I'm streaming Fortnite and I have to restart my game, once my game is booting up its crashing OBS and its ending my stream. Any fixes for this?

fathom cobalt
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@pearl spear Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

pearl spear
fathom cobalt
pearl spear
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didnt helped still crashing :/

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@fathom cobalt

magic moon
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My obs is crashing again whenever I launch it

shy mountain
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Try this:

steel bladeBOT
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@magic moon If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
magic moon
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There is no obs_profile_cookies file

shy mountain
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Is the folder empty?

magic moon
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I don't even have that folder

shy mountain
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So in the file explorer you type in %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies and its telling no such folder exists?

magic moon
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exactly there is no folder with that name

shy mountain
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So the crashing on start issue started after you enabled the hardware accel. option or before?

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or after you added a new overlay?

magic moon
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After I changed hardware accel but I don't think its to do with that because I was having this issue before

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Its something to do with the overlay I think because obs launches fine without one

shy mountain
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It is connected to the browser source

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and I would like to find out why exactly

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are you able to remove the overlay/browser source?

magic moon
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I will try give me a sec

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it crashes before I can do anything

shy mountain
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can you go here: %appdata%\obs-studio\plugin_config\obs-browser

magic moon
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here I can give you the crash log if you want

shy mountain
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and delete these folders:

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Crash log will tell me libcef.dll has crashed

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there are 2 ways to fix this:

  1. Uninstalling OBS.Live, removing all browser sources, installing OBS.Live
  2. Trying to just update OBS Studio via their installer and then update OBS.Live via our installer.
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But maybe one of the 3 folders is an issue.

magic moon
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I deleted the folders and it didn't work

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I have done step one before

shy mountain
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Can you try with 2)?

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If 2) doesn't help, then step one for now is the only way.

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If it starts crashing again, I would like to know which overlay you are adding by DM me the link to it.

magic moon
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I also did a fresh install of obs studio and then installed obs.live and that didn't work either

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The overlays were working on obs studio fine as well

shy mountain
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libcef.dll crash is the browser source - something is making the libcef crash while having obs.live installed

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the ideato remove obs.live, remove all browser sources, install obs.live

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and seeing which overlay is causing the crash of the browser source is to try and pinpoint what is making it crash

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the more info i can manage to gather, the more i can present to QA and devs.

magic moon
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I've done that before, but as soon as I add a browser source it crashes

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I am just going to run with obs studio for now, can you keep me updated to any changes that might fix this

shy mountain
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Ok, so we are gonna blind fix it, without getting an actual overlay that is crashing obs.live(libcef/browser source).

magic moon
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sure I will give it too you just a sec

shy mountain
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Don't post the overlay link publicly.

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Igot it and will check if it crashes my OBS

magic moon
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ok thanks

shy mountain
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Can you provide me with the last crash log as well?

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and last log file?

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both found in %appdata%\obs-studio

magic moon
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I sent it

strange hull
kindred fox
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Did you click the big blue button under the pictures that said Spoiler: Installation ?

strange hull
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Yes

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Followed all steps but no result 😦

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Windows 10 64 bit version

kindred fox
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Have you asked in the OBS Discord?

mortal bone
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this was logged in last time i exited the program and normally if i launch it the next time it stays logged in

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so why is this not the case anymore?

strange hull
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Not yet @kindred fox , I’ll put it in there 👍

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My thought was that it may not have worked because of the OBS Live extension

steel bladeBOT
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@mortal bone If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
echo fern
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hi all, sorry to bother you

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but when i try login to twitch with OBS live, i sign in and then just the purple loading page forever

odd kraken
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@echo fern Can you log in with the browser without any problems?
Can you send us a screenshot of your OBS.
Also try this:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
echo fern
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thank you @odd kraken , wont deleting appdata remove all settings?

odd kraken
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This specific folder is only for cookies which may prevent you from logging in correctly.
But you can backup your profiles and scenes collections, just to be sure.

echo fern
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thank you one sec, btw i have restarted pc and all (first thing i did

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wow all done, thank you @odd kraken !!!!!!!!

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looks like im signed in

muted remnant
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hello, I'm trying to do hotkeys, and some have some overlap, which makes them both activate. E.g. one is Alt + Ctrl + numpad 1, and another is just Ctrl + numpad 1. Is there a way to make it tel lthe difference so it only does one of them?

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I need some overlapped hotkeys because I have a lot, so it's hard to use purely unique key combos for everything

fiery lava
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hotkeys for switching scenes?

kindred fox
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what exactly are you using the hotkeys for @muted remnant

muted remnant
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showing/hiding sources

rugged quail
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Hey guys, I´m not getting mixer chat in my OBS stream chat, could someone help me?

steel bladeBOT
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@rugged quail It's in active development and for now, not available to everyone. To get notified when our bot will be useable for all users on Mixer, keep an eye on #announcements and #270206314561404928 SEheart

rugged quail
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oww.....ok tnx

uneven echo
#

hey my host alerts arent working and theres no min for majority of them

steel bladeBOT
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@uneven echo Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
uneven echo
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bot commands arent working at all

odd kraken
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do you use a custom bot name?

muted remnant
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my window capture source won't show any window content, just either black or white

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for any target window

fiery lava
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make sure if you have a gpu all monitors are plugged into gpu and none are plugged into motherboard

muted remnant
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theyre only in the gpu

fiery lava
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what window?

muted remnant
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any window. firefox, discord, whatever program I choose, it's blank white or black

fiery lava
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hardware acceleration on those apps stop capture

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discord turn off hardware acceleration

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same for google chrome

muted remnant
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i did for firefox and recreated the source and still no go :/

fiery lava
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you have obs open now and still nothing

muted remnant
#

yeah

fiery lava
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can you screen shot it

muted remnant
fiery lava
#

no obs live just obs?

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you may need to ask obs themselves

steel bladeBOT
muted remnant
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I'm in obs.live

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just wasnt a full screenshot

foggy ember
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can anyone help cause im trying to fix my overlays cause its not showing up

odd kraken
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Disable browser hardware acceleration in the advanced settings in OBS.

foggy ember
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that helped

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thanks chief

silver bough
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StreamElements OBS.Live has stopped working as a website or a program in Ukraine without VPN, what now? can you make a built-in proxy in a new program update or somehow solve this problem?
Activity Feed cannot connect, only VPN but then the stream starts to delay

stiff roost
#

Hi. Has Kappagen stopped working with bttv emotes? I can see the bttv emotes for emotesplosions, but for the chat emotes section, only emojis and regular twitch emotes are working

plucky vessel
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today and yesterday, whenever i open OBS it freezes and makes me unable to interact with my desktop. I have to hard restart to get anywhere. Has anyone ran into this before?

fiery lava
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@plucky vessel try reinstalling obs https://obsproject.com/download

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@stiff roost try !emotes update in chat

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if that doesnt work could be the bttv server having issues

stiff roost
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that didn't work and it's been a few days since I've seen the bttv emotes work

fiery lava
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do you have SE mod in chat

stiff roost
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was last I checked - will review that

fiery lava
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also not checked

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do you want me to check for you

stiff roost
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yes

fiery lava
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global and channel?

stiff roost
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yes

fiery lava
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yep i see same thing

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a block is a cross origin block

stiff roost
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yep

fiery lava
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ill post in dev slack maybe they dont know

stiff roost
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cool thanks

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appreciate you taking a look

fiery lava
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np

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thx for modding bot again

stiff roost
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np - not sure how it got unmodded

fiery lava
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its been happening i have my suspicions...

stiff roost
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I'm not sure if I would be able to see a log anywhere

rugged quail
#

I think my Follower stats are pulling from my Facebook profile page and not my gaming page. How can I update the follower total?

fiery lava
#

whats your facebook gaming page name

rugged quail
#

Ed Hunter

fiery lava
#

screen shot your facebook gaming page

rugged quail
fiery lava
#

def looks like you need to use a private browser and add your gaming page

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login with main facebook like always then add

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from there you will need to pick different page

rugged quail
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ok. cool.

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ill have to play with it later but looks like it is still only showing 4 followers instead of 11

fiery lava
rugged quail
#

Thank you

stray bear
#

how do I add alert boxes?

steel bladeBOT
#

@stray bear To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

next notch
#

how can i delete a none used audio source but that keeps appearing in the audio mixer? :S

kindred fox
#

?

sacred seal
#

my game will not show on my stream i have it setup correctly but it wont show the game that i am playing

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it was working fine earlier but has suddenly stopped

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fixed it

chrome light
#

hello any one on

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i have a issue and i neeed help!!

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i have black screen with my new pc

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??\

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i try all support in your website plz help

kindred fox
#

when you say you have a black screen with your new PC....do you mean that you aren't seeing anything when you power it on?

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Because that's not a very good description

chrome light
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no when i open obs

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i can open discord stream for u

kindred fox
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That isn't necessary

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So when you open OBS, you aren't seeing your overlays?

chrome light
#

iyes

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invidia 1050ti

kindred fox
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OBS Settings >> Advanced >> scroll down a tiny bit and uncheck "Enable hardware acceleration option

chrome light
#

ets enabled bro

kindred fox
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disable it

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uncheck the box

chrome light
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ok bro

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still 😖

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@kindred fox any help plz i can open to you any desk or team viewer

kindred fox
#

Can you take a screenshot of it and post it here?

chrome light
#

ok bro

kindred fox
#

what are you trying to use window capture for?

chrome light
#

stream pubg youtube

kindred fox
#

You should be using Game Capture for Pubg

chrome light
#

yes i try

kindred fox
#

if you leave Game capture set to "Capture any fullscreen application" it should detect PUBG and you should be fine

chrome light
#

no also in game mode i still see the same problem

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i can see only mouse

kindred fox
#

are you on a laptop?

chrome light
#

nop

steel bladeBOT
kindred fox
#

Best suggestion is to ask in the OBS Discord

chrome light
#

ok bro 10x

sick dock
#

hey so on stream elements im trying to customize my cheer alert and it wont do anything if i change anything

shy mountain
#

Did you check the variations?

sick dock
#

well it works on every other alert except cheer

shy mountain
#

Are you trying to edit the cheer alert to emulate it?

sick dock
#

wait do i have to adjust it individually in the variations

shy mountain
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if you are trying to edit the cheer alert and its still showing the default alert - yes.

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or you can remove all the variations and then create 1 variation, which will inherit all the settings from the default alert.

sick dock
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yeah well i was just trying to adjust the fonts int the text settings but it wasnt changing it so i guess it needs to be done in variations

ancient kiln
#

Hey I was told to come here a while back to fix my Chat OBS issue around darkmode, just a minor thing

sick dock
#

makes sense now thank you for the quick response

shy mountain
#

Sure

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@ancient kiln Are you on twitch or youtube?

ancient kiln
#

twitch

shy mountain
ancient kiln
#

I'm using the OBS.Live plugin and it whenever i enable dark mode for the chat box, every time i re-launch it it defaults back to light mode

shy mountain
ancient kiln
#

okay I'll give that a try

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okay that worked, even though I already had dark mode enabled on both it just needed a switch on and off on both (Twitch Chat and BTTV) and it's working fine now, thank you :)

shy mountain
#

👍

shell lion
#

Hey, anyone knows why the Start Streaming button in OBS always opens the 'Start Streaming to YouTube' window? In OBS Studio it will start the Mixer stream.

shy mountain
#

What is the expected behavior?

shell lion
#

In OBS Studio (without StreamElements) it streams to Mixer. But with StreamElements it prompts to stream to YouTube.

shy mountain
#

OBS.Live doesn't have mixer support

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as in, we don't have Mixer support yet.

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This means that OBS.Live will somewhat overwrite where you are going to stream to.

shell lion
#

Oh!! That would make sense. Thanks very much @shy mountain much appreciated 🙂

distant gate
#

Hi, When i use the browser it takes a long time for it to load. 5-6 second delay after the transition. Can i have the bowser up faster?

plain sonnet
#

browser sources depend on how quick your pc can download it and how much content is on there.

you can either set your browser source to not shutdown when changing scenes (however this can cause issues and isnt recommended for parts of the overlays)
or
have a custom stinger transition that hides the loading of the source

distant gate
#

Cheers man thanks

plain sonnet
#

np 👍

steel bladeBOT
#

@jolly geyser Please follow our community rules:

  • No advertisement or stream promotion
  • Respect ALL server members
  • No NSFW/NSFL

Thank you

rugged quail
#

hello, my obs dont want show alerts.. i added as browser link but nothing

odd kraken
#

When you emulate one in the overlay editor, is the checkbox next to the emulation bell enabled?

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Is the browser source resolution 1920x1080 in your OBS?

#

Got the pic with the resolution, but deleted it for security reason.

rugged quail
odd kraken
#

When you emulate an event, does the alert come up in the overlay editor?

rugged quail
#

it shows when i launch the overlay in browser normally but in obs nothing. only sound work

#

link and setup is checked and its same

odd kraken
#

Disable the browser hardware acceleration in your advanced settings in OBS.

rugged quail
#

im stupid but i cant find it

odd kraken
#

In OBS: Settings > Advanced > Sources Card: Uncheck Enable Browser Hardware Acceleration

wary dew
rugged quail
#

thanks, works now

#

why browser have this for hardware

ionic bramble
#

Hello, who can guide me in my configuration, I was using obs streamlabs, now I use obs live, and I was losing frames, I solved it by placing less bit rate to stremear, now the stream looks better but it continues with cuts, and more when I start the Gameplay and I don't understand why that happens. (The button is green)

steel bladeBOT
#

@ionic bramble 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

wraith valve
#

I have a bug with OBS.live, its only the obs.live addon, not the obs part where the problem is

fiery lava
#

obs>streamelements>log out | then sign in

#

also chat only shows up after you go live

wraith valve
#

I know that there is no chat when im not live, i mean the white artefacts^^

#

"obs>streamelements>log out | then sign in" i will try that

fiery lava
#

i thought that was a video thing when uploading to discord

wraith valve
#

no thats the actual problem xD

#

when im not loggen in aswell

fiery lava
#

I would recommend reinstalling obs from website https://obsproject.com/download

wraith valve
#

ok so first obs then obs.live

fiery lava
#

yeah weird, guessing between video driver and installing obs again

#

just obs

#

live will trigger update when you open

wraith valve
#

ye i mean that ^^

#

same issue

#

I try if its aswell will a dock from obs itself

#

its just obs with the streamelements as custom dock

fiery lava
#

try this> uninstall obslive and see what you get

steel bladeBOT
#

@wraith valve Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.

wraith valve
#

that was the issue

ionic bramble
#

@steel blade Thank you very much, I will do the test, and I have to paste the link here, yes?

plain sonnet
#

correct

lavish oxide
#

Hey everyone, does anyone know how to fix the alert sound bug? I hear the alert audio through the preview but my stream doesnt! Thank you for any help and Happy Thanksgiving!

plain sonnet
#

when you say preview, do you mean you have a preview and program window or through the audio monitoring?

lavish oxide
#

Like the streamelements/obslive page where you see your stream, and monitor chat and what not lol

ionic bramble
steel bladeBOT
plain sonnet
#

can you post what you see

slender saddle
#

i cant get my display capture to work

plain sonnet
#

double check this

settings > system > display > graphics settings > add obs and set to power saving

ionic bramble
#

how

#

sorry my english is so bad :C

#

i post my link here?

wary dew
#

what link?

ionic bramble
#

By ruben

wary dew
#

you have a new one?

swift flint
#

Hi, what is the best way to synchronize my voice with my cam? Right now i have 425ms added as delay but during my stream it gets off sync again (while the settings are still there)

ionic bramble
#

I'll check on, do you have a new one?

plain sonnet
#

if the sync gets grater it might be down to an overloaded USB bus, try connecting the camera to a different port/bus

there is another option but i cant find it as im at work, let me search around for you

swift flint
#

I will try it on my next stream Tnx

ionic bramble
lavish oxide
vague root
#

Hi, is there any way to stop displaying a video in the store redemption widget if the video is over? Right now the widget displays the last frame when the video is over. Plus the sounds of the video is played a second time when the widget timer is over

fiery lava
#

known bug the devs are aware and tracking

plain sonnet
#

@lavish oxide do you mean you hear stream alerts (like followers) but the stream does not

ionic bramble
lavish oxide
#

@plain sonnet yessir! i hear it fine on this page but it doesnt come through on stream

vague root
#

were you answering to me @fiery lava ?

wary dew
#

yes he was

vague root
#

Oh ok, nvm then, and thanks

#

Is there somewhere I could follow this bug?

plain sonnet
#

right click your browser overlay, select properties, make sure the option for "control audio in obs" is not ticked.

from there, make sure any browser source in "audio monitoring" is set to "monitor and output" (you shouldnt have any there if set correctly),
right click in your audio mixer and select "advanced audio properties"

#

also double check your desktop audio settings
settings > audio
and make sure desktop audio is set to the correct device you are using for your headphones

fiery lava
#

bugs are tracked internally only @vague root

rugged quail
#

hello, i streamed today and i got somehow scuffed sound but i nothing changed... normally i had no problems

#

someone know how to fix in obs

wary dew
#

@rugged quail we don't know anything about your setup so that is going to be pretty hard to just guess what's wrong with it

vague root
#

@fiery lava fair enough. Do you know if it'd be possible to do what I want using gif/sound for now then?

rugged quail
#

how can i show it

wary dew
#

maybe screenshot your audio settings

#

but i'm not shure if we can do anything about it though. we'll see

rugged quail
#

hmmm

steel bladeBOT
#

@rugged quail 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

rugged quail
#

i just tried record very small thing and there is no problem but in my stream was so scuffed

lavish oxide
#

@plain sonnet Thank you for the help! my browser in audio mixer was set to "monitor off." So that should solve my issue?

fiery lava
#

not at this time

rugged quail
#

old computer i know..

plain sonnet
#

@rugged quail your core audio is either failing to start or not installed,
this shows for both of your devices

i would also double check your VAC settings

#

for anything else going forward it would be better to ask in the obs discord as they will be able to help more

steel bladeBOT
plain sonnet
#

@lavish oxide either set it to monitor and output or output only,

browsers should not be in the advanced AM by default,
you may want to delete the overlay and ad it again.

you can emulate alerts in the SE dashboard and record them in obs to see if the audio comes through

faint cave
#

How do I set up my greenscreen with OBS Live?

fiery lava
#

chroma filter | on camera under sources add filter | chroma

carmine relic
#

Ok, so I'm having an issue where I have multiple scenes set up on my OBS but when someone triggers an event, all the alert boxes proc at once, usually resulting in multiple audio files and animations playing, which also ends up usually crashing my OBS. Does anybody know how to set up OBS to only use the alert box for the current scene youre using and to automatically disable all others unless that scene is being used?

steel bladeBOT
#

@carmine relic To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

fiery lava
#

make sure the shutdown is checked

carmine relic
#

roger that, thanks friendly ❤️

faint cave
#

Thank you, @fiery lava

ebon parcel
#

Hi, I'm having a problem with the alert box and just overlay in general from StreamElements. I've set up the browser source in my OBS and put the link from the StreamElements Overlay. The overlay itself works fine but when I try to emulate a follower or something, the alert box doesn't show up on my OBS. I've been trying to figure this out for about an hour and can't figure it out.

steel bladeBOT
ebon parcel
#

Oh thanks! I didn't realize there was a "Show Emulated events on stream" options at the bottom haha

rugged quail
#

Hey so say if I were to switch over from strrwmlabs

wary dew
#

sounds good already

rugged quail
#

Is there any way to get my viewers watchtime back? Instead of it resetting the watch time?

wary dew
#

oeh, let me ask around for you on that one, because i think it's a no but i want to be sure about that

rugged quail
#

Ok btw hi Ruben 👋

wary dew
#

hi man 😉

#

oh since you are here, also might want to do this:

#

!connect

steel bladeBOT
rugged quail
#

uh I did?

wary dew
#

ah maybe it's because streamer mode is enabled 😛

ebon parcel
#

How do I remove the emulated follower/subscriber/tipper from my overlay?

plain sonnet
#

refresh the overlay

ebon parcel
#

ty

wary dew
#

@rugged quail i'm sorry but you can't import the watchtime from streamlabs

ebon parcel
#

sorry how do you refresh it?

#

nvm got it!

rugged quail
#

Awe

feral stream
#

is there a way to delay a command

narrow oxide
#

Any1 here who knows any good file converters? I need to convert some Mov files....

wary dew
narrow oxide
#

If this works you just made my day!

#

Tried some others but they screwed with the files...

wary dew
#

it worked for me yesterday

narrow oxide
#

didnt work for me.... hmmmm

wary dew
#

file too big?

narrow oxide
#

nah just removed transparency...

#

Files are to big to be used in the overlay in mov format

#

the biggest one is 2.01..........

wary dew
fiery lava
#

how big is mov

narrow oxide
#

2.1gb

#

2.01gb*

fiery lava
#

just that one MOV

narrow oxide
#

yeeeeahh.....

fiery lava
#

DM sent

violet musk
#

hey guys i would like to use copyright free music like NCS and monstercat any good approach of how to integrate with obs and twitch

tulip hamlet
#

If you're playing it through the media request feature, you can display the currently playing song on stream.

violet musk
#

my concern is monstercat and ncs state no issues with Twitch but how do i know twitch wont flag it

tulip hamlet
#

Aside from reaching out to Twitch directly and asking, there's no 100% way to know, but generally Twitch's system will only search out the music it's been told to.

tall jasper
#

I have been working for the past two hours trying to upload and create my alerts on obslive and I'm trying to do my custom sound but I have been having an issue with the pre-set sound in the alert and trying to remove it, if someone could dm me and let me screen share it I would appreciate it so much!!

tranquil blaze
#

I hear double when I have shown on stream and media request is active

tall jasper
#

@tranquil blaze close stream labs when your streaming and it should work, and if you have open a tab that has your alerts close that, it should run directly through without any repeats.

tranquil blaze
#

I am trying to use OBS.Live so I am unsure how to do that @tall jasper so is it just to close the window or?

tulip hamlet
#

@tall jasper Edit the variations as well, not just the main alerts.

tall jasper
#

@tranquil blaze Do you have a chrome tab open of it too?

steel bladeBOT
#

@tranquil blaze Make sure to ☑ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

tall jasper
#

@tulip hamlet I have, I've been going through it for 2 hours and everything is turned off

tranquil blaze
#

Oh ya mean if I have a website with that layer open it plays on that also?

steel bladeBOT
tranquil blaze
#

Thanks for the help @tall jasper

tall jasper
#

@tranquil blaze Your welcome man 🙂

#

@tulip hamlet Done

#

@tulip hamlet tf man it works now, nvm so sorry for bothering you

tall jasper
#

I'm having an issue with one of my alerts text not bouncing out, it just disappears,

tulip hamlet
#

Which one?

tall jasper
#

a cheer one, a variation.

tulip hamlet
#

Be specific.

tall jasper
#

I created a variation cheer alert and I set the text animation exit to "Bounce Out" but every time I run the animation the text just disappears once hown

tulip hamlet
#

As in: Which variation? Tell me its name.

tall jasper
#

Cheer bit animation only for 1-99

tulip hamlet
#

Set the disappearance offset to 1 second.

tall jasper
#

Okay thanks

violet musk
#

hhey guys how do i get the !discord to work in chat is that a custom command i have to use

#

or do i just need to link twitch adn dioscrd together

tulip hamlet
#

Yes, you need to create a custom command.

violet musk
#

cool

#

bot?

tulip hamlet
#

What?

violet musk
#

se bot?

#

is that where i place it

tulip hamlet
#

Huh?

violet musk
#

stream elements bot

tulip hamlet
plain compass
#

Hey, I have a weird thing with alerts. Some day the alerts begin to stutter. The alerts start, then pauses for maybe 2-3 seconds and then continuous. And it's more or less arbitrarily when it pauses and continuous. It seems like the bigger files are affected, which means longer alerts. I have not changed anything in SE. What can I do? 😫

tulip hamlet
#

Can you provide a clip?

plain compass
#

let me see

tulip hamlet
#

@plain compass If this is about your custom coded alerts, you're better off asking in #dev-chat

west sundial
#

I'm not sure if this is where you ask but do we have a date as to when the S.E. Merch store will be opened to everyone? I already applied for the beta access awhile back and was just curious

plain compass
#

I have a clip @tulip hamlet

#

This is not custom coded

#

How can I share my clip?

tulip hamlet
#

Paste the link here.

#

Thank you. One moment.

#

Oh, yeah, these files are too big. Convert them to webm if you can.

plain compass
#

I have webm

#

hate*

#

I ave problem with webm

tulip hamlet
#

Webm's ideal for alerts as it's still good quality and a fraction of the file size.

plain compass
#

I mean the alerts ran with no problem at all

#

And all of a sudden they were broken

#

what changed?

#

Does the api change from SE side?

tulip hamlet
#

No.

#

You can check if it behaves any different with Browser Source Hardware Acceleration on or off but beyond that it's recommended you switch to webm so you're not loading 14+MB files every time an alert goes off.

plain compass
#

hmm okay... what converter do I use since I'll have to convert every alert now

#

I have a decent number o f alerts

tulip hamlet
plain compass
#

default settings??

tulip hamlet
#

Default should be fine.

plain compass
#

I will try

#

Or do I have to cut the connection between OBS and SE?

#

Is there a cace or something?

#

cache

tulip hamlet
#

Every browser source has its own cache.

plain compass
#

so I will have to reput every source into my obs. Will it change anything?

tulip hamlet
#

No, you won't have to redo your sources at all.

#

Just change the files in the overlay on the site.

plain compass
#

Okay

#

I will see if it works 🙂 thank you

violet musk
#

hey guys im going thru setting up all theg se options can someone suggest options for loyalty points

tulip hamlet
#

There's no right way to do it. Set it however you'd like.

violet musk
#

ok ty how do you change the social media links on the profile page

tulip hamlet
#

The profile section of your account on the site.

violet musk
#

i can't change the links here

tulip hamlet
#

Scroll down.

violet musk
#

i ahve to double click ok ty

wraith sparrow
#

So I have an issue to where my host notification won't go off when I'm live
But every other alert will work perfectly fine

steel bladeBOT
#

@wraith sparrow Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
wraith sparrow
#

oh ok ty

fierce imp
#

anyone able to help with why my I get an echo on obs?

steel bladeBOT
worldly walrus
#

Please help. I dunno which helpdesk to post this on, but my streamelements website isn't loading aside from the help button, a google search later, and I find a post from 2017 saying to come to the discord server and no other help from there.

shy mountain
#

What browser are you using and what country are you from?

worldly walrus
#

New Zealand, and Google Chrome.

shy mountain
#

Clear your cache and reload the page again

worldly walrus
#

nope that didnt work, now it's just a black screen

shy mountain
#

Open the dev console of chrome with F12

#

and reload the page

#

if its still black/white

#

click on thee console and see if there are errrors

#

if yes - take a screenshot and show me

worldly walrus
#

oh hang on, sorry. its working!

#

thank you

shy mountain
#

🙂 👍

worldly walrus
#

closed chrome and opened back up to see if that would help.

misty cradle
#

Hi, there is one obs-browser-page that hogs up 50% of my ryzen 2700x, if i close it from task manager, all my scenes and alerts still work, which makes me think its something from obslive using that browser source

shy mountain
#

It might be a loaded browser source in another scene that doesn't have "Shut down when in active" on

#

Have all 3 docks open(activity feed, chat and media request) and do the same thing

#

if nothing of the 3 docks "crashes" then its not our docks - you are killing something else.

misty cradle
#

i have checked all my scenes, every one of them has shut down when inactive checked

#

usually it doesnt start with obs, after a while, my game starts dropping to low 60fps and i check task manager and its one obs browser page hogging up the cpu

#

right now that browser page is upto 16% i believe

shy mountain
#

Well one way to find out which browser source it is, is the above way and if its not the docks, then its a browser source that is being active

#

Killing it from the task manager, won't help you determine which one it is

#

so maybe its best to start deleting the actual browser source from the souirces list to see which one it might be

#

you can always make a backup of your scenes

misty cradle
#

alright thanks i will check every browser source once again

shy mountain
#

Other thing you can do is, go into Settings -> advanced -> scroll down -> enable/disable hardware accel. - this might help the browser source.

misty cradle
#

found the culprit, it was the pubg kill counter, the process got shut down in task manager when i killed that source in obs

#

thanks for your guidance @shy mountain

shy mountain
#

pubg kill counter? thonking

misty cradle
#

its not by streamelements

shy mountain
#

is it an overlay from us with the bot counter widget?

#

ooh

#

i don't know if that is a relief or not xd

#

But good that you found it 🙂

misty cradle
#

its a third party plugin in which u link your pubg account on their website and it shows the kills and chicken dinner count within that gaming session

silk python
#

Hey so obs removed my stream information tab and i can't find out how to add it. If you have any clue please ping me with the information on how to get it back.

steel bladeBOT
#

@silk python If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
pearl spear
#

hey i somehow deleted my stats for my stream (how many viewers do I have and how long am I streaming) The steps above my post didnt work for me

shy mountain
#

This is the duration of the stream

#

if you are looking for how many viewers you currently have

#

We show it via the activity feed

#

if that is our activity feed dock

pearl spear
#

i was talking about this one

#

btw what can I do against bots? My channel got botted last month. I wrote a message to the twitch support but didn't got a answere

shy mountain
#

Ignore it in general

wary dew
#

you can't do much against it

shy mountain
#

If its chat spam - turn on sub only

pearl spear
#

hm that sucks

#

Really make a channel look stupid

wary dew
#

as long as you report it to twitch you're fine

shy mountain
#

You are not the only one getting botted.

wary dew
#

yes it does suck

#

had it myself too

pearl spear
#

thanks anyways

wary dew
#

2 months ago

pearl spear
#

damn not cool

wary dew
#

shit happens 😛

sharp sedge
#

Are you all working on a fix for OBS? I had to uninstall the plugin since it was causing OBS Studio to crash every time I launch it

plain sonnet
#

obs.live is only a plugin, SE doesnt deal with obs actual
if your obs is crashing please upload the crash log here

sonic vortex
#

cant figure out how to add transitions to my obs, the cog wheel doesnt actually click

#

any idea what i need to do to add transitions?

odd kraken
#

add a stinger to the transition types.

sonic vortex
#

oh

#

okay

#

ty XD im new to streamelements sorry

mossy compass
#

Wasn't sure where to post this question, but does anyone know how to animate your Text through the StreamElements overlay dashboard? I've added a fly in & fly out animation on it, but it doesn't seem to be doing it at all, it just stays static ?

#

Basically I have my total sub count showing, but I want it to periodically appear on screen for a few seconds, then disappear, not sure how to do it

fiery lava
#

animations work on alert box text within the alert box has different animations

mossy compass
#

Well yeah I know but there's animation options for my Total Sub Count, but it doesn't work? And I don't want to add a 2nd alert box just for my total sub count

fiery lava
#

animations in the UI should be removed in the new UI they are working on

mortal bone
mortal bone
#

can anyone tell me if there are issues with obs or twitch because my stream keeps popping in and out on connection issues and i never had that before

#

and my internet connection is fine I already checked this

fiery lava
#

and

#

could be the ingest server your connected to might want to switch from auto to a different one

mortal bone
#

it has always been on auto never had any issues before 😮

#

I just do not understand where this is coming from

#

like usual with these type of things :S

mortal bone
#

@fiery lava apparently one of the servers was having issues so i switched to another one and it seemed to have resolved the issues

#

thanks for the tip

sinful mica
#

is there information about minimum pc specs to run OBS with just a webcam and mic? no game capture?

fiery lava
#

i believe so

broken hamlet
#

Hi so I am having issues using the animated overlays on OBS which cause my OBS to go from using 2% to 3% power to almost 15% CPU power idk if it could be my hardware not pushing out enough power

fiery lava
#

15 is normal

#

without me streaming

#

make sure hardware acceleration for browser sources is turned on | obs>settings>advanced>scroll down

gritty galleon
#

any solution to the stuck redeem widget emote situation?

broken hamlet
#

@fiery lava this is without streaming and the acceleration is on

fiery lava
#

@gritty galleon known issue you will need to refresh overlay

#

yeah you have less browser sources than me @broken hamlet

#

thats normal

broken hamlet
#

Ok gotcha

gritty galleon
#

@fiery lava if i refresh the overlay the widget doesnt show anything anymore just sounds

fiery lava
#

thats the only way to clear the stuck widget until devs fix redeem widget

gritty galleon
#

ah okay, thanks for the update ❤️

crisp oyster
#

hi, i have a problem with obs where whenever i try to start my stream it fails and says "hostname found, but no data of the requested type. this can occur if you have bound to an IPv6 address and your streaming service only has IPv4 addresses" and i barely know what that means...

fiery lava
#

screen shot, but it sounds like you bind ip in settings>advanced>scroll down

#

also you can try to sign out and sign in

crisp oyster
fiery lava
#

obs>streamelements>sign out | sign in

crisp oyster
#

its ok i got it now

fiery lava
#

cool

crisp oyster
#

u were right about the bind ip

#

thanks

fiery lava
#

ok

oak ivy
#

How do I reset donation amount overlays
for tip goal how do i reset
??

kindred fox
#

@oak ivy inside the editor >> data >> goals >> set the goal amount

rose vault
#

So question about making alerts. If I build alerts into a scene (in the website) is there a way to copy those alerts to other scenes? Or do I make the alerts as their own scene and just import them as a separate browser source in obs live?

kindred fox
#

Yes

shy mountain
#

You can right click the browser source -> copy -> paste as reference

kindred fox
#

The alert box widget can also be copied to a variety of overlays so if you build multiple overlays for BRB or Starting/Ending you can have it there as well

#

There’s a duplicate icon that will allow you to duplicate an overlay layer to any overlay you have

rose vault
#

@kindred fox this is in the website or in OBS live?

kindred fox
#

Website

#

Inside the overlay editor

#

There’s a double square button

#

Duplicate widget thing

#

@wary dew has a screenshot

wary dew
#

Do you have a minute? LULW

#

Starting up my pc

kindred fox
#

No

#

I don’t have a minute

wary dew
#

Okay bye

kindred fox
#

Y U wake up so late @wary dew?

wary dew
kindred fox
wary dew
#

It's 9AM on a saturday

#

It's early

#

Only slept for 5,5 hour

shy mountain
kindred fox
#

It’s 2 am on a Saturday here

shy mountain
#

Here is the screenshot.

kindred fox
#

This is why i have to work a real job

shy mountain
#

to duplicate widgets from one overlay to another.

wary dew
kindred fox
#

I’m not a code ninja

errant briar
#

I can't seem to get my recorder set up ...

shy mountain
#

Can you elaborate?

rare terrace
#

Hey guys I'm having an issue with obs live, it does not launch - the process is there in task manager but nothing happens. Any ideas?

shy mountain
#

ugh, let me take a look what helped last time this was reported

rare terrace
#

checking the logs in case there's anything there

shy mountain
#

Is OBS installed somewhere else that is not "C:/"?

rare terrace
#

So OBS crashed this morning with the following error from the logs:
10:24:28.010: DShow: HDevice::ConnectFilters: RenderStream failed (0x80040217):
10:24:28.011: DShow: HDevice::ConnectFilters: RenderStream failed (0x80040217):
10:24:28.011: DShow: HDevice::ConnectFilters: RenderStream failed (0x80040217):

#

and then would not launch after

#

It is in C

shy mountain
#

So OBS crashed and doesn't want to start now but is lingering in the task manager?

rare terrace
#

no, I killed it completely and restarted several times

shy mountain
#

this is a different scenario then the previous report I helped with.

rare terrace
#

but since the crash it does not launch

#

you see the process executing in task manager

#

but no launch

shy mountain
#

What does the crash log say?

rare terrace
#

what I pasted above

#

that's the only information there

shy mountain
#

this is what a crash log looks like

#

what you pasted was just a log file

rare terrace
#

there's no crash log

shy mountain
#

%appdata%\obs-studio\crashes

rare terrace
#

yes Im there

shy mountain
#

if there is no crash log then it didn't actually crash.

rare terrace
#

there's nothing, I was looking at the regular log

shy mountain
#

Can you upload the log file then?

rare terrace
#

in case there was anything there

#

that's the log for when it got stuck/crashed

shy mountain
#
10:24:27.853: 

10:24:27.853: 10:24:27.853: 
DShow: HDevice::ConnectPins: failed to connect pins (0x800705AA): Insufficient system resources exist to complete the requested service.```
#

This is listed right after 10:24:27.651: [DShow Device: 'ELGATO 4k60'] settings updated: 10:24:27.651: video device: Game Capture 4K60 Pro Video 01 10:24:27.651: video path: \\?\pci#ven_12ab&dev_0371&subsys_000b1cfa&rev_00#6&ce97b75&0&0008001a#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{6f814be9-9af6-43cf-9249-c03401000222} 10:24:27.651: resolution: 1920x1080 10:24:27.651: fps: 60.00 (interval: 166666) 10:24:27.651: format: YV12 10:24:27.658: using video device audio: no 10:24:27.658: separate audio filter 10:24:27.658: sample rate: 48000 10:24:27.658: channels: 2 10:24:27.658: audio type: Capture

#

so unplug and plug this?

rare terrace
#

its an internal card

#

I restarted my system several times

shy mountain
#

Right.

steel bladeBOT
rare terrace
#

It was an issue with OBS live, not the OBS studio itself. Luckily a full reinstall fixed it. Also, luckily I keep regular backups of my profiles 🙂

quartz rover
#

My OBS live is not working I tried to fully reinstall it but didn't fix it.
When I start obs live up it automatically switches to normal OBS studio again anyone have any ideas?

plain sonnet
#

can you screenshot what you see

quartz rover
#

OBS live is not there

plain sonnet
#

obs.live is a plugin, as you can see in the menu at the top and bottom right

quartz rover
plain sonnet
#

it uses obs actual
the plugin is working as you have the menu for it

quartz rover
#

Where do I get tthe thing where I see the people who follow me and host/donate

#

and stuff

dry sphinx
#

Activity Feed.

#

You can click Activity Feed.

quartz rover
#

Its still can't see viewers and stuff and it looks so different than before

dry sphinx
#

What do you mean can't see viewers? Like the Viewer Count or seeing the Viewer list to see who's watching you?

quartz rover
#

See how many is watching me

glacial aspen
#

I really need some help. I am wanting to use Streamelements OBS Live to stream to Mixer but NON of my alerts are working at all. Everything works fine for Mixer and Twitch when I use Streamlabs OBS but I like Streamelements better. Can anyone help me? I've tried everything.

plain sonnet
#

view > docks > twitch stats

dry sphinx
#

Click the Burger Menu in the Activity Feed -> Stream Settings -> Enabled Viewer Count @quartz rover

plain sonnet
#

@glacial aspen mixer isnt fully supported yet

quartz rover
#

Ahhh thank you @dry sphinx thats what I was looking for

glacial aspen
#

@plain sonnet But even my twitch alerts wont work

quartz rover
#

@glacial aspen You find it on youtube I had the same thing when I tried mixer out

glacial aspen
#

@quartz rover I've spent the last two weeks on youtube and forums lol

quartz rover
#

Yikes I found it early I don't remember how to tho

plain sonnet
#

@glacial aspen what happens when you emulate the alerts from the editor?

#

does it show in obs

glacial aspen
#

@plain sonnet No. Nothing happens in OBS. But if I switch to Streamlabs, it works right away

fiery lava
#

@glacial aspen what alerts are not working

#

have you made an overlay and added to obs

glacial aspen
#

Literally none of them work

steel bladeBOT
#

@glacial aspen To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

plain sonnet
#

@glacial aspen have you added the url overlay from SE?

plain sonnet
#

and not using the SL ones?

glacial aspen
#

Yes, I've installed the Browser Source Plugin, removed all of my old alerts, made new ones, added the proper links to the browser source, and still nothing

fiery lava
#

im showing one overlay for you

plain sonnet
#

do you have the alert widget in your overlay?

fiery lava
#

on twitch and it has only latest follower

plain sonnet
#

👆

fiery lava
#

no alert box widget which is needed for alerts

#

same with having streamelements bot modded in your chat

#

"/mod streamelements"

steel bladeBOT
fiery lava
#

after that if you watch the youtube playlist you will see how to add widget to that overlay

glacial aspen
#

Okay, I'll check it out again. Thanks everyone!

#

Before I go, when you say Mixer isn't fully supported yet, does that mean it doesn't work at all? Or it does work it's just difficult?

fiery lava
#

Mixer integration is in "Active Development" and will soon be released to the masses. Join our discord https://discord.gg/se and keep an eye out in the #announcement channel

#

meaning once its ready you will see a sign in with mixer button

glacial aspen
#

Right. So does that mean it just won't work at all right now? Because My focus right now is Mixer so, I don't want to be kicking a dead horse

fiery lava
#

you have no way of making an StreamElements overlay of working with mixer

glacial aspen
#

Hmm.. Okay. And I'm assuming you can't give me a rough estimate on when it will be ready?

fiery lava
#

devs keep us in the dark just like you

#

no other way for me to explain it

glacial aspen
#

Haha okay. Well that's good to know I don't need to keep trying then lol.
Thanks for the help and info!

fiery lava
#

np

rugged quail
#

is there a way to change the scale of an alert?

plain sonnet
#

drag the box,
this will change all of the alerts.

if you want only followers to be bigger then you will need 2 alert boxes,
1 with only the follower alerts active and the other with followers unticked

rugged quail
#

will they scale?

plain sonnet
#

yes

rugged quail
#

nope

#

it cuts

plain sonnet
#

drag it out more to the right

#

just moving it down will do that

rugged quail
#

i want it to be smaller not larger xD tho

#

its 800x600

#

its HUGE

fiery lava
#

you will have to play around with text to get it back in frame

#

text settings>advanced >margin top | usually is the case after you save it with no custom css

rugged quail
#

thx

teal sandal
#

Hmm dunno if I can ask that here but since it's related to SE.Live...
So I was streaming until at some point the audio went crazy and start to echo in my mic. Using Voicemeeter and Virtual Audio Cable, I checked them, reinstalled them, make sure the soft wasn't sending my desktop audio back in my mic... But now, my microphone isn't anymore detected if I selected the voicemeeter output, which is how it worked for months before... I can only use stock microphone option for stream to hear me...

#

anyone alreayd encounter such behaviour/issue before ?

kindred fox
#

That’s definitely outside the scope of what we cover. You have your mic on a virtual input?

#

Sorry mic should be on an output in vm

#

Outputs = inputs and inputs = outputs in VM

teal sandal
#

but whenever I pick Voicemeeter Output in Mic/Auxiliary Audio, mic stop working

kindred fox
#

IIRC set your rode mic as default communication device

teal sandal
#

I have to pick RODE NT Usb which isn't by default at all

#

actually my microphone go through voicemeeter and go out as voicemeeter output

kindred fox
#

Right

teal sandal
#

at least it should

kindred fox
#

Set your mic as default communication device in windows

#

When you added your mic to VM which option did you pick for your mic? IIRC there’s two or three options to choose from and only one or two work

teal sandal
#

WDM

#

ok so I set it to communication, swapped back to VM output

#

seems to work but...

kindred fox
#

But?

teal sandal
#

hmmm lemme check with browser sound

kindred fox
#

It’s a dumb thing to have to do, I know. But apparently that’s how VM captures it

teal sandal
#

because the main issue was that my desktop sound, be it spotify, youtube, or even games went back to my mic and goes to live

#

hence echo running

kindred fox
#

One sec

#

Which output are you running into obs?

#

A1, A2, or A3?

teal sandal
kindred fox
#

Ahhh

#

Yeah disable all of that crap

teal sandal
#

A1 is set to my headset

kindred fox
#

Add each one to obs as it’s own source in your scene

#

The default audio device stuff in obs just makes things worse.

teal sandal
#

Nah, already tested it that way, and it was a freakin pain to control for mute and such on streamdeck

#

thing is I only have 1 screen 😅

kindred fox
#

You’re doing it the hard way 😉

#

What kind of phone do you have?

teal sandal
#

well if you have better way to control my mute/unmute stuff with streamdeck while getting rid of crap in obs, i'm all in 😄

kindred fox
#

I did this once before a long time ago

teal sandal
#

Samsung S9+

kindred fox
#

I may not be able to get you working with a stream deck but I might be able to fix your audio adjustment

#

In the Google Play store is there an app called TouchOSC?

#

Look into TouchOSC as VoiceMeeter MIDI control

teal sandal
#

actually on my SD I have 3 buttons, each muting either discord sound, my mic, or desktop sound

kindred fox
#

It’s like a portable mixer

teal sandal
#

there's VM control in Streamdeck iirc

kindred fox
#

Is there finally?

teal sandal
kindred fox
#

Ooh

teal sandal
#

only those though

#

wtf is that strip/bus thing

#

ok so with that I can couple it to fully mute my mic be it either discord and stream at once

#

right now when i was muting myself with deck

kindred fox
#

right

teal sandal
#

it only muted me on stream but not discord

#

ok so BUS is global mute

kindred fox
#

use a spare mouse button as a discord mute hotkey 😉

teal sandal
#

usually when streaming i'm alone anyway, or people with me are aware i'm not talking to stream/discord

#

useful to be bilingual as I use english for streaming and french for chitchat with GF and such

#

xD

kindred fox
#

😄

teal sandal
#

Anyway, with my new job I think i'll redo all this crap and go for XLR at some point

kindred fox
#

I ran TouchOSC as a virtual audio interface for a year until I got a GoXLR

teal sandal
#

that will save me so much hassle

#

thing is, since I have only 1 screen, i use phone as twitch chat feedback 😄

kindred fox
#

yeah....

#

steal your GF's phone

teal sandal
#

Kappa

#

Anyway, audio seems to be fixed for now, need to test in discord if it's fine too but seems to work

#

so if it go crazy, just swap back to my mic for communication

#

and swap again to full VM output ?

kindred fox
#

i think so

#

VM is definitely a rabbit hole that you can get lost in

teal sandal
#

well I ruined my day of streaming because of that LUL

kindred fox
#

I just set it up on stream

#

I mean....why lose time when you can set your title to "breaking my audio, let's see what works!"

teal sandal
#

was planning to grind the sh*t out of FF XIV while live, echoes came by, decided to fix stuff without make my viewers earbleeding

#

xD

#

in fact my echoes was unbearable

kindred fox
#

usually echoes are caused by your audio being monitored on whatever is being output to stream

teal sandal
#

I hate working in silence, and since my audio wentback and forth in mic, they ha dlike 3 time same song in sync

kindred fox
#

it's why setting each device to be its own source in OBS works really well

teal sandal
#

well, oddly VM had that B1 button pressed for desktop sound

kindred fox
#

then monitor with earbuds

#

that aren't actually tied to anything

teal sandal
#

but even more odd, is that desktop sound shouldn't have caught music from spotify since it's different sources in Windows

kindred fox
#

I think I ran everything to one output in VM, set that as my OBS capture, then monitored everything on the 2nd OBS output to my headset

#

spotify will play on the default windows sound device

teal sandal
#

nah, changed it with settings

kindred fox
#

unless you specifically go into Windows settings and tell it to use a different output

teal sandal
#

yep

kindred fox
#

ah gotcha

teal sandal
#

that's what I did

rugged quail
#

Hello,in my obs studio the supertheme wont take up the whole screen and it only shows only half of the theme, please help me thanks

teal sandal
#

so it use VB Audio Cable

#

anyway, thanks for help @kindred fox

steel bladeBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

kindred fox
#

no problem. Good luck with VM!!

teal sandal
#

thanks !

#

May I add you if any issue come by again ? xD

kindred fox
#

I'll be around here

#

I don't know that i'll have the answer

#

but i'll be here

rugged quail
#

^^^^ doesn't work only half of the theme shows

teal sandal
#

o/

kindred fox
#

can you screenshot your OBS window @rugged quail ?

rugged quail
#

OK one min

kindred fox
#

select your overlay in the source list and take a screenshot so it shows the source border

rugged quail
#

but its animated

kindred fox
#

That doesn't matter

violet musk
#

hey guys does anyone have a response for !social I'm trying to use one i found and the formatting is eh

kindred fox
#

When you added it to OBS, you added it as a 1920 x 1080 browser source?

rugged quail
#

oh its 1920 I kept on putting 920

kindred fox
#

working now?

rugged quail
#

yes thanks

kindred fox
#

👍

#

@violet musk you have a custom command for your social media?

violet musk
#

i knowi its just social

#

!social

#

i don't see that under default commands

kindred fox
#

that's why I asked, I wasn't seeing it there

#

one sec

violet musk
#

sorry shouldn't have posted that

#

l;iek that

kindred fox
#

you would create a custom command and you can use global emotes as part of the response

fathom cobalt
violet musk
#

is there a way to make it stack instead of beng all tied together like that

#

like 3 clean lines

kindred fox
#

Twitch chat doesn't allow for line breaks

#

You'd need 3 separate commands

violet musk
#

and clye how to change the emotes to the tweitter bird etc facebook logo

#

instead of the hearts

kindred fox
#

You can’t because they don’t exist on twitch

fathom cobalt
#

@violet musk You can use FrankerFaceZ emotes, but some viewers will only see the text instead of the emote.

kindred fox
#

You’re better off using global twitch emotes as separators

violet musk
#

ok

fathom cobalt
#

This is true if they are to be used as separators.

violet musk
#

i'm just trying to go thru the basics I made affiliate the other night

#

just trying to get everything up to normal

#

what would you all say the top 5 commands are i should focusd on

teal sandal
#

Is there a way to allow the bot from SE to use sub emotes ?

kindred fox
#

There is no “normal”. It’s up to your imagination on what you want your normal to be.

teal sandal
#

especially for commands

wary dew
#

If you gift the bot a sub

kindred fox
#

@teal sandal you can either let the bot masquerade as you or gift the bot a sub

teal sandal
#

how you masquerade it ?

kindred fox
#

Hamburger menu in activity feed panel >> stream settings >> rename bot