#helpdesk-selive

1 messages · Page 69 of 1

steel bladeBOT
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@lucid drift If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
lucid drift
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Thank you, it worked ❤

real wigeon
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What OBS version does OBS.Live support?

plain sonnet
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23.2.1

finite spire
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Not sure if this should be here or in Twitch help, but I've noticed recently that my host notifications aren't going off. It displays in chat that someone has hosted, but the notification I have set doesn't work in the overlay like it used to, and it almost looks as though SE itself isn't recognizing it. GWchinaSakuraThinking

steel bladeBOT
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@finite spire Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
finite spire
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Got it, thanks!

grizzled flame
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Hey fellas. Any idea why my alerts are not showing sometimes?

fiery lava
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are we talking about subs?

grizzled flame
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Donations and sometimes subs yes.

fiery lava
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are they showing up in activity feed at all?

grizzled flame
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Most of them yes

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Top cheers doesnt

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nor all time donators

fiery lava
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re subscribers have to announce their event in chat otherwise we cant see them resub

grizzled flame
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I have a bot that does that

fiery lava
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but if you switch your donations to StreamElements the donation alerts should work with an alert box in our cloud overlay

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keep in mind as well you dont currently have StreamElements bot as mod in your channel so if you are using some of our overlays that could be a problem as well

grizzled flame
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Oh alright

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how do I enable it to my channel?

fiery lava
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what are you trying to enable?

grizzled flame
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StreamElements bot as mod in my channel

fiery lava
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in chat /mod streamelements

grizzled flame
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Done! I guess that shall fix things

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I hope it will 😄

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tyvm for your time

mental valley
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Myself and @primal laurel have been having the issue of not being able to capture any displays when using OBS. I have tried running OBS as admin, updating, closing all other apps, and still nothing. Does anyone have any advice on how to fix this? Would be greatly appreciated

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this is what I get when adding a display capture (on any screen I try select)

fiery lava
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laptop or desktop?

gloomy vessel
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where can I do report a bug?

fiery lava
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what is the obs live plugin doing that it shouldnt?

unique belfry
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Hello there

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If I tryp to import my overlay from streamlabs it fails everytime ... why annd how can i fix it?

fiery lava
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StreamElements import tools can not import big video files or copywritten(Stream Labs) assets. Make sure any big video and default Stream Labs alert gifs are removed first

wise gorge
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Hello, i have a problem with OBS Live i need help with 🙂

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Recently the Tab where i can configure my streams information has disappeared and i cant get it back as it doesnt appear on the right click menu like anything else

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Used to enable it by right clicking the top border of the chat window and it would appear in the list

dim drum
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Is there a way to change the text size in the chat?

wise gorge
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This is what appears when i rightclick on it

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there used to be the stream information tab inside aswell, but now it is gone

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so i always have to log onto twitch and do it from the browser which is annoying

runic sedge
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Please Help! When I add the scrolling text stream label for recent followers/subscribers/tips It will appear that the scrolling text is very smooth in the stream elements editor but in OBS and when I stream the scrolling text will stutter. Any Ideas why?

fiery lava
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check hw.acceleration | obs>settings>advance>scroll down try it on and off

steel bladeBOT
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@wise gorge If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
fiery lava
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@dim drum chat >cog> switch to non mod> franker control center > chat>appearance

marble stirrup
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Idk what helpdesk to put this in so this will have to do, im trying to set up the alertbox in stream overlays and i changed something on cheers and it wont display now. iy plays the sound and in browser shows the text (VERY FADED) but wont actually display it. idk what to do.

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i figured it out, for some reason duration was set to blank so it wasnt displaying

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okay but now its not displaying the video i want in a variation :(

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NVM again it had custom css on for some reason >:(? fixed it

runic sedge
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@fiery lava Turning Hardware Acceleration off fixed my issue. Thank you so much I have been trying to figure this out for a week ❤

minor crag
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Is there a way that the OBS.Live can mute discord but not the music and in-game sounds?

tulip hamlet
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You need an audio mixer to accomplish something like that.

kindred fox
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Technically you could use Voicemeeter potato....but we don't offer setup assistance with that

minor crag
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Oh okay and thank you!

bleak pewter
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what happens if i delete the text chat on my obs live

tulip hamlet
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You mean the chat box?

bleak pewter
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yes

tulip hamlet
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It goes away until you bring it back.

bleak pewter
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how do i do that

tulip hamlet
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The StreamElements menu at the top.

bleak pewter
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thank you

cerulean bison
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Can someone let me know how to build a custom UI/Layout for someone else?
Something they can drop into their OBS from their account.

night niche
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so im having issues where my twitch stats and stream information boxes arent showing anything and it seems to be due to the new patch

steel bladeBOT
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@night niche If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
quartz forge
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As per the above mentioned problem; I did that and it fixed everything but media request. Any ideas?

tulip hamlet
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There's no known issues with media request.

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If you don't see the media request dock, you can bring it back through the StreamElements menu at the top.

quartz forge
tulip hamlet
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Log out and log back in through the StreamElements menu at the top.

quartz forge
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I already did that

tulip hamlet
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We also do not currently support OBS 24.

quartz forge
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This is the latest update

tulip hamlet
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OBS.Live only supports up to OBS 23.2.1. Updating to OBS 24 or beyond (such as 24.0.3 which you are on) is not currently recommended.

quartz forge
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Like, OBS jjust updated, then OBS.live updated right after that.

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But this is the OBS.live update. And if it's not currently recommended, why did OBS.live update right after OBS updated?

tulip hamlet
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The OBS.Live version is separate from the OBS Studio version. You can see the OBS Studio version in the top left, and the OBS.Live version in the bottom right.

plain sonnet
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obs.live always updates (installs) after you update obs

tulip hamlet
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The OBS.Live version is actually a date. 2019/9/8.

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That update was put out before OBS 24 was even released.

rugged quail
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has anyone found a good way to control your ads on stream with the obs live?

tulip hamlet
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@rugged quail You don't need OBS.Live to do that. Check #command-share for information on how to make a timer that does it for you.

quartz forge
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Yes @rugged quail add that page as a browser dock. Go to View > Docks > Custom Browser Docks and add the address of your Quick Actions page on twitch.

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Anyway, so I guess I need to roll back to the previous version of OBS?

night niche
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got it fixed thank you all

tulip hamlet
quartz forge
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Thanks @tulip hamlet . I just click update whenever it pops up. Any idea on when 24.0.3 will receive support?

tulip hamlet
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Soon ™

quartz forge
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So.... That didn't fix it.

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Still blank.

tulip hamlet
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There's no known issue with media request appearing in OBS.Live. If you're not able to get it load after logging out and back in, it is likely a local issue with something on your computer, likely an antivirus or firewall software, blocking the connection.

quartz forge
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Wouldn

tulip hamlet
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Webroot in particular likes to be stupid.

quartz forge
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sorry, wouldn't that affect everything else though? The other panels are working

tulip hamlet
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Not necessarily.

quartz forge
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Okay, so what specifically do I need to try adding to my firewall/antivirus??

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Webroot?

tulip hamlet
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Start by trying disabling it and restarting OBS.

quartz forge
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Noep

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Disabled firewall and antivirus, and ran the whole delete cookie thing, including logging out & back in

tulip hamlet
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To be clear: as this is a local issue, we're limited in what we can do to help here, as it could be basically anything blocking it from loading. We can only try to point you in the right direction.

quartz forge
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I mean... It was working fine until I updated. So I'm not sure that it is local. Literally everything is working but media request.

tulip hamlet
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As mentioned earlier, OBS.Live has not been updated since September. If you updated OBS Studio to a version we're not yet compatible with, and doing so has caused an issue, we can't do much there. Did you completely uninstall OBS Studio before installing 23.2.1?

rugged quail
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I seem to be having a problem with transferring streamlabs alerts to streamelements, I use the chrome ext login to both email addresses and doesn't work. Is there another way this be transferred.

quartz forge
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Yes, but I didn't delete any of the folders, hoping I would be able to keep all my settings and crap

tulip hamlet
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@rugged quail You need to have two tabs open in Chrome: one open and logged into StreamElements, and one open and logged into Streamlabs, and only while those are both open and logged in should you run the extension.

rugged quail
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Ok thanks I think I get

quartz forge
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Okay... So I guess I'll try a complete uninstall & reinstall, including wiping all OBS folders?

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Is there any way to save my settings (stream settings, sources, scenes, profiles, etc.), or do I have to start from scratch?

tulip hamlet
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You can try to export your profile and scene collection.

quartz forge
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Well, that sucks. Is there any where in the logs I should look to see what might be causing the problem?

tulip hamlet
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No, I don't believe the logs would tell you why it isn't appearing.

quartz forge
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Okay... What the f... I uninstalled the websocket plugin and NDI, and then remembered I needed to take screenshots of my settings before uninstalling, so I restarted OBS and guess what

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Media Req is working. So... I am confused.

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So, wait... Is the browser dock an OBS thing or a StreamElements thing? Cause that's gone

trim bear
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Hey guys, I have an ultrawide screen monitor and I'm trying to setup my overlay and the thing is, I can't seem to get the overlay to stretch all the way. I set a custom resolution on Streamelements then I set the resolution for the overlay on OBSlive as well. It still doesn't seem to want to work.

tulip hamlet
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Overlays default to 1920x1080, which is 16:9 aspect ratio. You will need to change the overlay's resolution and edit your assets' positions in order to accommodate a wider display like 16:10 or larger.

full magnet
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thinkingglare I might be able to do that. I'm helping them via Anydesk and I couldn't quite figure out why it was being like that.

tulip hamlet
full magnet
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Yeah, I did that.

eager vale
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hey theres something going on with the stream keys to facebook live. after update i have to go live on both and put new key in everytime. no live chat either

unborn rampart
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Hi. Is there a way in the editor to make clickable links for my Intermission page? I don't see any options in the text editor to make the links hyperlinks in the overlay so people can just click on my social media.

tulip hamlet
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It's not physically possible to make your overlay clickable.

unborn rampart
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Ok thanks, until I'm able to get a custom URL on youtube my link includes all those crazy letters and numbers. I won't continue beating my head against a wall trying to find a way then.

brisk edge
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hey, can anyone help me, my ground control doesnt open, i re installed it twice already

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can i post a gyazo link so i can show it?

tulip hamlet
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Just paste the screenshot right into here, you don't need to use gyazo.

brisk edge
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now that i look at it, it does open, it looks like its stuck to the right side of my monitor if you look closely, can anybody help me?

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its a gyazo gif tho

tulip hamlet
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You can paste gifs here.

brisk edge
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look

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its opening outside my monitor, i dont understand

kindred fox
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Right click taskbar and select “cascade windows”

brisk edge
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still does it

kindred fox
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Delete the obs cookies

tulip hamlet
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Try this trick. Follow these steps precisely, without skipping a step or doing anything in between each step:
Make sure Ground Control is the focused window.
Press Alt+Space
Press M
Press an arrow key
Move the mouse

kindred fox
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Oh is GC....oof

brisk edge
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nothing happens

kindred fox
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GC should have a folder in %appdata%?

brisk edge
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it does

kindred fox
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Delete it, close GC and relaunch it

brisk edge
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magic

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thx

kindred fox
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Woot

brisk edge
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it worked

kindred fox
rugged quail
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What's the best bitrate for 720p60fps?

dry sphinx
rugged quail
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When I have streamelements open in my browser, the overlay is smooth as butter

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but when I open it in obs.live it is at like 5fps

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what do I do to fix it?

odd kraken
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Enable or disable, whatever it is set the browser hardware accelleration atm to in OBS Studio.

rugged quail
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what?

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@odd kraken

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jk, I fixed it

mental valley
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@fiery lava im on a laptop, however other person experiencing same issue is on desktop

rugged quail
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hi. my media request on OBS live isnt showing up properly. any idea?

feral umbra
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Can somebody help me please I've got my chat box on my OBS live dashboard stuck on the twitch website instead of my chat do you know how to get this back please

fiery lava
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reload circle at the top

feral umbra
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, yeah I done it thank you also my alert for hosting does not show up on my stream all the rest do apart from the Host one

fiery lava
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@mental valley laptops have a known issue with obs not being able to display capture. In both instances I would use window/game capture

steel bladeBOT
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@feral umbra Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
feral umbra
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Ok thank you

edgy niche
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how do i get back my media request widget back after i deleted it? there doesn't seem to be a option to get it back in obs.live

fiery lava
edgy niche
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yeah i have that but i dont have the option to add the widget back into my overlays

fiery lava
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twitch overlay?

edgy niche
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yeah

fiery lava
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whats the name of your overlay

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ill take a look

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your media request overlay has the widget its the whole screen

edgy niche
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my overlay isn't on the website its self-made

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the problem here is that there is no widget on the bottom now

fiery lava
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go to stream elements and get the link for your media request box and re add it to obs

edgy niche
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where would that link be

fiery lava
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media share overlay you can use the launch overlay button

swift scaffold
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obs.live would only work with one platform, you can't use it to, say, combine chats? it will only show alerts and overlays and events only for the platform you logged in with?

fiery lava
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correct obslive does not have a current option to show chat/activity feed for multiple platforms at the same time

swift scaffold
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is there any plans to make that an option?

fiery lava
vital reef
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Hello,

I recently testrecorded a 7-8h session with way too high video bitrate causing my file to be 20GB.

I do have good computer (corei9 with RX 5700 XT) & I'm trying to stream & record in 4K without getting absurd file sizes / internet bills while maintaining a decent quality.

I'm using OBSlive / Streamelements to record & stream and noticed these programs have a great amount of settings and am not sure how to optimize all of these. I did lower the bitrate but for example I have no clue whether I should use a hardware or software encoder.

Would highly appreciate if you could point me towards trustable sources regarding these subjects

swift scaffold
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7-8h session of 4k video or 1080p video? @vital reef

plain sonnet
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good quality and file size are mutually exclusive

swift scaffold
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exactly

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7-8h or 4k footage is going to be 20gb at the very least

plain sonnet
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if 4k was possible using 1mb upload then everyone would be doing it

vital reef
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I guess it was 8h of 4K video yeah

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or no it was output in 1080 actually i just had way too high of a bitrate

rugged quail
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i'm using Teamspeak and i dont want to have those speaking over my game play, how can i have them as a seperate audio

steel bladeBOT
fierce bone
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Hey everyone! What is the current status on the Plugin? OBS released a new Hotfix that solves the GPU issue on some games but i'm afraid it will break the Plugin!

rugged quail
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@steel blade ty

fiery lava
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@fierce bone I would hold off as I believe OBS.live is being tested with updates to support obs 24.0.3

fierce bone
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👍

rugged quail
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hello, is obs.live available for youtube?

fiery lava
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correct | obs>streamelements>sign out | then you can sign into your youtube

rugged quail
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k thx

sacred briar
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Is it possible to separate the alert box audio in OBS LIVE with an imported overlay?

floral pivot
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Anybody knows how to fix the Streaminformation window? It's blank.

bronze spear
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In Media Request, how do viewers request a new video through chat? I can't find the commands :/

steel bladeBOT
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@floral pivot If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
fiery lava
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!songrequest <youtubeurl> or !sr @bronze spear

bronze spear
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I found it right after I asked. Thank you so much!

pine jacinth
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Maybe a stupid question, but in order to use a customized Streamelements chatbot name, I am finding that I have to start Ground Control and keep it running or else it defaults to "Streamelements" as the chatbot name. Am I missing something?

fiery lava
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  • StreamElements bot modded and in chat
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  • Active overlay with alerts
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  • StreamElements tipping page in the panels below the stream (!panels)
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  • OBS.Live or Ground Control open
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  • Create a twitch account for the name you want to use or run the bot under your own name
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these are all required each time to use custom bot @pine jacinth

pine jacinth
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Ok, I am using a Streamelements overlay with streamelements alerts. I have the tipping page in my panels, I am using OBS.Live and I do have a twitch account for the bot and it is modded in my chat.

Now my question is, you say "In Chat". Is there something else I need to do to make sure that it is "In Chat"?

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Also, based on the requirements you listed, I am satisfying all of them, but unless I have Ground Control running, the bot does not show up. Only when I have it running does it show up

fiery lava
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the custom bot name requires an application running on your computer thus ground control or obs.live must be open

fervent spade
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my alerts are playing intatainiously

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no sound

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only in OBS not on the overlay modifyer

fiery lava
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so in obs your alerts triggering?

fervent spade
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they are triggering, they are over in a instant with no sound

fiery lava
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can you provide a screen shot of your obs with the sources

fervent spade
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"game" is the ovrlay

fiery lava
fervent spade
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😛

tulip hamlet
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@fervent spade Please don't share your overlay links, for the protection of your account. Providing the name of the overlay is sufficient.

kindred fox
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It’s fine

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We did it to protect you

fervent spade
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"game screen" I guess is what you are looking for?

fiery lava
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are you logging into streamelements with twitch?

fervent spade
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yes

fiery lava
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yakoki110?

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okay let me look

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can you refresh the cache on obs | obs>right click the Game browser source > properties> refresh cache @fervent spade

fervent spade
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id that

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stil doing it

fiery lava
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have you closed obs and restarted computer

fervent spade
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that was next...brb

fiery lava
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okay

fervent spade
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a computer update and an OBS update later.....lets see

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all that did it

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not sure if restart or updates but it's fixed

fresh shard
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Hey im having Dropped frames hard tested my internet and my internet is fine any advice ?

steel bladeBOT
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@fresh shard Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

fresh shard
tulip hamlet
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It is your internet.

fresh shard
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well my provider lied to me >.> thanks for the help

marble stirrup
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Is there any option to selectively record using OBS.Live? Like Stream Elements?

fiery lava
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obs live is a plugin for obs studio. what do you mean selective recording?

marble stirrup
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oh woops sorry

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i mean SLOBS

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bit tired wasnt paying attention XD

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SLOBS has a feature called selective recording which Selective Recording makes it easy to stream and record two different video outputs. This means that the sources your viewers see when they watch your live stream can be removed from a recorded video. Similarly, add additional sources to a recorded video without having them appear on your livestream.

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so you could record gameplay and webcam but hide other things in the recording

fiery lava
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SLOBS is a forked copy of one of the previous builds of OBS, the question of if OBS Studio is going to get that feature is best asked over at OBS discord

steel bladeBOT
marble stirrup
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Mmm okay that's fair

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Thank you :)

fervent spade
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soooo it's doing it again already

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@fiery lava

fiery lava
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what obs version are you using

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may need to roll back to 23

fervent spade
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Playing the alerty for a split sec and no audio

fiery lava
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obs 24?

fervent spade
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24.0.3

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then 19.99.8.475 for OBS.live

fiery lava
fervent spade
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all good, for now

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we'll see

shell hawk
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Not sure if my issue fits here or in the helpdesk-twitch chat, but im testing out my stream and have applied bandwith test. However, stream doesn't appear on my twitch channel or on the app. I've just downloaded the OBS.live software.

tulip hamlet
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Check in Settings>Stream and make sure it's configured correctly. If you connected your Twitch account directly, disconnect and reconnect, making sure you're on the correct account.

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Oh, wait.

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Bandwidth test doesn't show you on your Twitch channel.

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Look at it there.

shell hawk
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Yea, might aswell say I haven't worked with twitch for a long time now, I usually remember it as I can see it on my main channel page, but could be wrong. Bare over me, i'll test it out even if I think I've already tried it out. I'll brb 😅

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@tulip hamlet wait, what was it then I had to do in order to watch my stream without anyone else being able to see it? It's what I'm trying to achieve. I already knew about the bandwith PepeLaugh

tulip hamlet
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Use a dummy account.

keen fiber
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is there a way to increase the font size of chat in obs i struggle to see it with how small it is

marble stirrup
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Thought i would share it here but OBS does plan to add selective recording. just in case anyone else asks or is curious

fiery lava
keen fiber
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@fiery lava you're a god thank you

dry elbow
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am i able to use elements without your distro of obs? i prefer the original version as i use 6 displays

tulip hamlet
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OBS.Live is a plugin for OBS Studio. It's not its own fork.

dry elbow
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AHHHH okay

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even still am i able to use alerts ect running standard obs by doing a browser source? or do i have to use the plugin

tulip hamlet
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Standard browser source is fine.

dry elbow
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well then lets chalk this us as a user error / navigation error. i can not for the life of me find where to obtain the src link

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any help would be greatly appreciated

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nvm i think ive found it

kindred fox
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You just add whatever overlay is running alerts as a browser source and voila

sharp beacon
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anyone available to help me with changing the Bot Name on Twitch, via OBS.Live?

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it is only showing me the option to change it to my twitch Username, not a custom one that i'd like to use

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wait, found a pinned message, let me watch that vid first

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hmm, so now that i accidentally added my own twitch account twice. how can i change it?

tulip hamlet
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Should have a disconnect option.

sharp beacon
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ah yes, had to restart OBSLive, now upon clicking i see Remove

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thanks!

tall pumice
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Anyone available? When i click start stream it starts streaming but not to my youtube and its not giving me the option to title my stream like before

#

I restarted that and my pc

tulip hamlet
#

Check your settings in Settings>Stream and also log out and log in to the correct account through the StreamElements menu at the top. (Both are required)

tall pumice
#

👍🏻 ok ill try that thanks for the fast reply

#

I do have my stream key linked and everything so maybe i have to log out and back in

#

Thanks nethry that worked

static osprey
#

hey my buddy is having problems with audio not streaming

#

can anyone try and help

ebon dragon
#

So i am switching over from StreamLabs, i would really appreciate someone sitting with me and talking me through some of the stuff?

tulip hamlet
#

You're welcome to ask any questions you'd like here.

#

But only ask in one channel.

ebon dragon
#

Is this the right one foor obslive qs?

tulip hamlet
#

Yes.

ebon dragon
#

Sweet

#

sorry i intended on deleting the other when i found out which one was right

tulip hamlet
ebon dragon
#

Sweet!

#

So heres what i need to know, on SLOBS, i had new Follower, New Subscriber, New Tip alerts in text forms. How can i get that for OBS.Live

#

then i also had a slick sub goal, im looking how to utilize it as well here

tulip hamlet
#

Everything and anything you want to display on stream is added as a widget to an overlay in your account on the site.

#

Manage on the site, then add to OBS.

ebon dragon
#

Thank you thats incredibly simple

#

So looking at the Alert box i imported from SLOBS to OBS.live it is now acting weird

tulip hamlet
#

Some alerts might import with custom CSS that's still written for their system rather than ours. In that case you'll need to disable custom CSS and do a bit of editing with our settings to get it how you like it again.

#

Usually not much more than text positioning.

ebon dragon
#

So I have custom static images for each different alert and what it is doing is now cutting off the face on teh right side completely only showing the left tip of the image no matter the size of the overlay

tulip hamlet
#

Screenshot the browser source properties please.

ebon dragon
#

Where can i find those on the site

#

sorry for the super technical questions thats why i asked if i couldnt chut voice chat with someone

tulip hamlet
#

Browser source properties are in OBS.

#

Right click on your browser source and click properties.

tulip hamlet
#

There's your problem.

#

1920x1080.

ebon dragon
#

Awesome Thanks for that one

#

Any way to change the sub scriber goal to what i have now, I currently have 35 out of my goal and i cant see a place to change that over?

tulip hamlet
ebon dragon
#

all i can see is a place to change the goal ammount and not add what i have already received

tulip hamlet
#

Or if you're in the editor, in the Data tab at the top.

ebon dragon
#

You best believe after tonight you are getting a raving review on the twit twit

tulip hamlet
ebon dragon
#

So can i do multiple things in one Overlay on the editor and then copy them over as browser scources seperately?

tulip hamlet
#

Pile up all the widgets you want, add as a single browser source.

ebon dragon
#

WAIT

#

WHAT!

kindred fox
#

Word

#

It’s that easy

#

Also, welcome in!

ebon dragon
#

So i did that but now i cant edit exactly where they are at when its in the OBs.live

tulip hamlet
#

It's a 1:1 placement. Your overlay in your account is 1920x1080, so you position and size it in the editor, and then it's exactly in place when you add your browser source.

ebon dragon
#

ah

#

gotcha

lament crag
#

Hello! When I stream my Xbox games off of my Elgato, if I am not in a party chat, my twitch chat cannot hear in game voice chat. Any suggestions?

steel bladeBOT
lament crag
#

I am banned from their discord. So I cannot lol

ebon dragon
#

So now im trying to make a chat box for when my chat is talking for it to pop up

#

its coming out incredibly small

tulip hamlet
#

Stretch it, change the text settings and increase the font size.

ebon dragon
#

Gotcha

#

Now finally i have several different transitions

#

how do i add transitions

#

im in OBS 24.0.03

tulip hamlet
#

Transitions are just base OBS functionality, we don't touch it since we can't make it cloud-based.

ebon dragon
#

So how do i go about getting them set up for specific scenes

tulip hamlet
#

The Scene Transitions section should handle your transitions, or you right click the scene to set a specific transition as that scene's override.

ebon dragon
#

Alright where is my tip link, i havent set up SE pay yet and dont plan on it until i research it some more but i have my paypal set up

#

Where do i get my dono link

#

jk just figured it out

#

disregard

tulip hamlet
#

SE.Pay is our own payment system run by Adyen, which handles Netflix, Uber, Hulu, etc.

proud badger
#

how do i set up overlays and alerts on screen

steel bladeBOT
#

@proud badger To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

ocean cliff
ocean cliff
#

Nevermind, fixed the issue. It seems that when i update OBS Studio after installing OBS.Live, it no longer worked and gave me that popup. But this time, i skipped it and it works with no issue.

wheat socket
#

Hey! I have the problem that all alerts are working fine except the hostings. First I thought it's a problem with the configuration but they don't even show up in the Activity Feed. That's why the alert won't be triggered. Any solution for this? Thank you! 🙂

steel bladeBOT
#

@wheat socket Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
rough nebula
#

Is anybody else experiencing an information where the 'stream information' dockable window is now blacked out? Since the recent update

steel bladeBOT
#

If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
sinful flint
#

@rough nebula ⤴

rough nebula
#

Tried that, 'stream information' isn't available. Has it been removed in the update?

sinful flint
#

Don't believe so

desert charm
#

Im having the same issue as @rough nebula

#

It is just a white box for me

sinful flint
#

Have you tried the above instructions?

rough nebula
#

I tried the instructions, since then the feature is completely gone, not even a blacked out box

rugged quail
#

Have you checked under view -> docks

floral ferry
#

Does anyone know why I cant change the "Go Live" scream from youtube to twitch??? I have Twitch selected in settings.

kindred fox
#

StreamElements >> log out, then log in with twitch

floral ferry
#

oh thats simple , ill give it a go 😄

kindred fox
#

Inside obs

#

😉

floral ferry
#

Thanks dude, thats been driving me crazy for days

#

i could still go live in twitch even though it said youtube, but didnt feel right.

kindred fox
#

You can also create a new profile inside obs for twitch/YouTube which allows you to swap panels and various other things by simply switching profiles. It works really well if you’re logged in via obs 😉

floral ferry
#

awesome, ta

wary dew
#

since this is the most obs related channel i think i should post this here

#

Question about audio, my setup: PS4 > Elgato HD60s > PC with OBS, xlr mic with mixer > PC. Problem: i have a audio source that is the mic ofcourse, but if i want to play some spotify music on the background (Desktop Audio: Default) it pics up my mic there as well. so i have double mic. I want to keep my mic seperate from the default desktop audio though. How do i achieve this? i can't work it out and i think i am overlooking a really simple setting or something like that.

rough nebula
#

Yeah it's gone from there @rugged quail

fiery lava
wary dew
#

@fiery lava i have that setup since the beginning but for some reason it still pics up my mic on the default desktop channel

stone coral
#

Having an issue with Media Request working and showing up on the editor but its not showing up in the browser source. Everything else is working as it should. Is there a fix or something i should be doing?

fiery lava
wary dew
#

that box was unchecked already, so that doesn't seem to cause this

kindred fox
#

that's a sexy GoXLR screenshot you have there.....

wary dew
#

i was thinking the same

#

😛

#

maybe for christmas or my birthday. that will smooth some things out i think

fiery lava
#

shhhhh... no one is suppose to see that

wraith path
#

hey guys, just had a chat with the OBS guys and supposedly the OBS.live browser source isn't working correctly with rerouting audio to OBS? is there a fix or something i'm doing wrong?

stone coral
#

i asked that earlier...no response

plain sonnet
#

obs.live doesnt support 24.0 yet

wraith path
#

bummer

plain sonnet
#

either uninstall the SE plugin or revert back to 23.x.x

stone coral
#

any idea why media request doesnt show up on OBS?

kindred fox
#

Click StreamElements >> Media Request

stone coral
#

yea i have the obvious stuff checked lol

plain sonnet
#

if youre using 24.0 then you will need to downgrade

stone coral
#

i also watched the tutorial

#

im on 23.3.1

#

2.1

steel bladeBOT
#

@stone coral If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
kindred fox
#

that ain't gonna help

#

well

#

it might

#

just do the cookies part

stone coral
#

yea i will try it...wish me luck lol

kindred fox
#

if it's an issue with the OBS Window state because the panel is "missing" it will fix it

stone coral
#

well everything is in 1 browser source

kindred fox
#

that shouldn't matter

stone coral
#

ok

kindred fox
#

if the Media Request panel doesn't show up in OBS, the OBS Cookies will resolve it not being visible

#

once you have the panel, you should be able to "toggle" the media request on/off and see it inside OBS as part of the overlay

stone coral
#

ok did it. logged back into obs live as admin....the music started in the editor and the video was playing in the editor but still nothing on the obs overlay

#

i have also moved the layer around to see if it was behind anything and its the top most layer atm

fiery lava
#

full screen shot of obs so we can see the sources

kindred fox
#

@stone coral did you click save in the editor and refresh the overlay in OBS?

stone coral
#

yes sir

kindred fox
#

Your camera should be below the overlay

#

Overlay should be top source in the list

stone coral
#

it covers up the tip jar...so it looks like the tips go into the cam

kindred fox
#

and where's your media request widget?

#

top right?

stone coral
#

yes under my name

kindred fox
#

screen shot your full editor window and the full obs window

fiery lava
#

yoinking control real quick to test

stone coral
#

is that my media request says used somewhere else?

fiery lava
#

yes

stone coral
#

ok whatever you did...i see the bar in obs now

kindred fox
#

eyyyy

fiery lava
#

yep yep so when you hit show on stream that browser source has to be up but lets have you take back control

#

and play with it now

stone coral
#

so what did i do wrong?

fiery lava
#

not 100% sure which is why i want you to try it out

stone coral
#

ok

fiery lava
#

all i did was open your overlay in google chrome

stone coral
#

im using firefox

#

but its working in firefox now...perhaps i should of dns refreshed the screen

#

well its working now. and seems to be working great

#

thank you for your help

tranquil cobalt
steel bladeBOT
hybrid lodge
rugged quail
#

hello, question: can we display our twitch or youtube chat in our stream with OBS.live?

kindred fox
#

You can add the chat widget to your overlay

rugged quail
#

and, how am i suppose to do that?

kindred fox
#

overlay editor >> Widgets >> Chat box

rugged quail
#

Where are the other widgets are at!

#

Be sure to scroll through em, there are loads of good ones to use

#

all this in the OBS.live studio, right?

kindred fox
#

No. it is via the StreamElements overlay editor

#

on the website

rugged quail
#

k thx @kindred fox

hybrid lodge
#

Does anyone know why the obs is not detecting my monitor?

rugged quail
#

@hybrid lodge are you running obs as administrator?

hybrid lodge
#

yes

brisk pewter
rugged quail
#

ill poke around for you danillo

hybrid lodge
kindred fox
#

@brisk pewter OBS Settings >> Advanced >> Scroll down and check/uncheck hardware acceleration. Make it the opposite of whatever the current setting is

rugged quail
#

well if you're running it as admin and it still shows as that, I'd say ask around over at the obs discord

steel bladeBOT
violet musk
#

hey guys when i log into streamelements i click on my overlay and launch it opens a new tab but nothing show on the new browser page

plain sonnet
#

what browser are you using

violet musk
#

chrome

plain sonnet
#

can you try it in incognito mode

violet musk
#

nope

#

incoginto doesn't work as well

plain sonnet
#

are you clicking "launch overlay" or edit?

violet musk
#

launch overlay

plain sonnet
#

does it show in the editor

violet musk
#

yeah

plain sonnet
#

my guess you have a lot of transparent and are only seeing the very top left zoomed in

violet musk
#

ok ill check

plain sonnet
violet musk
#

ok

plain sonnet
#

you can see its zoomed in

steep sphinx
#

hi guys, ive just got a new pc and wondering if there is a way i can transfer all of my overlays etc over in a simple way? im also not seeing the new nvenc encoder on my pc but the obs live version are the same

plain sonnet
#

you want obs version

#

not obs.live version

#

yes there is a way to import, however you still need all of the original files on your new pc

#

scene collection > export

steep sphinx
#

aah so i downloaded the wrong version?

plain sonnet
#

then use import on your new pc

#

obs.live version doesnt support obs 24.x.x yet

#

you can download 23.x.x and it will work fine

steep sphinx
#

aah ok, where can i get the latest one with the nvenc encoder option

plain sonnet
#

the last 23 version has it

steep sphinx
#

23.2.1 should be ok then yeah?

kindred fox
#

yes

wooden dragon
#

Hello guys! I'm trying to import my overlays and things from streamlabs to streamelements onlive. Is it normal for this screen to take over 1hr?

#

The arrow on the right is moving. It doesn't appear to be froze or anything.

fiery lava
#

the import tool can not import big video files or copy written assets from stream labs (gifs that belong to stream labs) if the import fails try removing those from your overlays before import

wooden dragon
#

Ok. Thank you for the help. I don't use any gifs from Streamlabs. I have it all saved to my pc. I'll try removing them first. If I have to redo all of this manually, I hope to get it done sometime before the next Olympics lol

rugged quail
#

Hello! is it possible to stream/record the screen of one computer on another computer with OBS.live?

kindred fox
#
rugged quail
#

ok, i'il check, thx

steep sphinx
#

i downloaded the suggested obs and i still cant select the nvenc encoder as an option

plain sonnet
#

what gpu do you have??

steep sphinx
#

thats the graphics card right?

plain sonnet
#

yeh

steep sphinx
#

radeon rx 580

kindred fox
#

You won't be able to use NVENC with an AMD GPU

plain sonnet
#

amd doesnt do nvenc

steep sphinx
#

oooo

plain sonnet
#

nvenc is nvidia

kindred fox
#

There is an AMD encoder alternative though

steep sphinx
#

whats the next best option for me to choose? the amd encoder option?

kindred fox
#

yeah

mint drum
#

Hopefully I have just a quick question, it says I can rename my bot with OBS.live now, where do I do that?

plain sonnet
#

you can either do it in obs.live or in ground control

steel bladeBOT
#

@mint drum Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
mint drum
#

okay thanks

golden lodge
#

Does obs live have a stream bot where it can play a custom sound file with a command ??

fiery lava
#

we have sfx available in store redemption items

#

just add the store redemption widget to any overlay then set up store item with sound

golden lodge
#

Oh okay so that’s basically the same thing like I can make it for only subs to use it and stuff ?

fiery lava
#

correct

golden lodge
#

Okay dope sauce I’ve been thinking of making the switch from slobs to obs and the sound file thing was the main reason for me staying at slobs lol

#

Also is obs live better for preventing skipped frames and stuff ?

fiery lava
#

less cpu usage is the word on the block around here

golden lodge
#

That’s a good word I like to hear lol

astral jasper
#

Any word on v24 support for obs.live?

charred gulch
#

i cant add a alert box to my obs

steel bladeBOT
#

@charred gulch To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

ocean cliff
#

So i'm having a problem with the hypecup. I recently removed all of the default icons it came with and added my own for my subscriptions. But now each time i test it, it freezes ONLY when i pick subs. Anything else, it doesn't freeze. What's the deal with this??

#

I don't understand how to get around this other than go back to default settings and i don't wanna do that. The only way to unfreeze it is if i reload the cup or clear it out completely.

#

So adding a new variaiton fixed it but now it freezes still. This is very aggravating..

tulip hamlet
#

Are you specifying that a token is a sprite sheet when it isn't?

ocean cliff
#

It's clicking on this to test it and i notice it freezing. It also doesn't show in OBS.Live

#

It'll show in the overlay but not OBS.Live

#

It works fine for everything else except for subs and it always defaults to my Tier 3 for some odd reason when i test it. When i try to do a custom test for how the Tier 1 looks, it doesn't work at all and freezes and i have to reload the cup in order to unfreeze it

tulip hamlet
ocean cliff
#

Oooh maybe that's why

#

I never used this overlay editor so i'm trying to learn the ropes about it

rugged quail
#

Why is it that my overlay when I put it into OBS live gets incredibly laggy? It looks smooth as butter when in my web browser

tulip hamlet
#

Disable browser source hardware acceleration.

rugged quail
#

in obs live?

tulip hamlet
ocean cliff
#

Oh wow lmao

tulip hamlet
#

@rugged quail Settings>Advanced.

ocean cliff
#

How did you do that lmao

tulip hamlet
ocean cliff
#

I disabled that and it still freezes. How did you get my emotes though lol

tulip hamlet
#

The lovely name color comes with some benefits.

rugged quail
#

nethyr that worked, but now the clock I have on my starting soon stream is randomly every couple seconds taking a while and then jumping 2-3 seconds

ocean cliff
#

Oooh lol

ocean rune
#

Has anyone been struggling with redeemables having a bad delay today?

tulip hamlet
#

@rugged quail You're on OBS Studio 24.0.3 aren't you? Stick with 23.2.1 for now, until our next OBS.Live update.

rugged quail
#

no I'm on 23.2.1

ocean cliff
#

Ok it's working now after changing that setting! 😄
Overlay editor is pretty overwhelming to me so i'm trying to learn this stuff little by little

rugged quail
#

nevermind nethyr, I think I got it to work

ocean rune
#

anyone? 😦

fiery lava
#

try refreshing cache in obs | havent had anyone else say they are delayed

ocean rune
#

How do you do that?

fiery lava
#

obs > right click on the browser source > properties > refresh

ocean rune
#

oh bugger, yeah already did that...its weird its like its on stream elements

runic herald
#

hi, is there a way to reset the sub alert? i have a new alert i want to use but when i choose the image it still shows the old one

tulip hamlet
#

Change the variations too.

rugged quail
#

yo guys, i have a bit of an issue: i just downloaded SE OBS and its working good, but it doesnt display donations? it displays everything else just fine, but it says i havent received any donations (even though i did a few days ago)

tulip hamlet
#
  1. There is no SE OBS. OBS.Live is a plugin for OBS Studio.
  2. You're still using a Streamlabs donation page. Streamlabs and StreamElements do not communicate. We're competitors. If you want tip alerts through us, use our tipping page.
rugged quail
#

ok got it, ty

#

what do I do if it says my encoding is getting overloaded?

echo tapir
#

question, have there been issues with the bot system in the past 3-4 hours? i've just had to reconnect my custom bot in the OBS.Live and then it only worked for 3-5 commands and then it just stopped working for 10-15 minutes and then cam back. the part i'm wondering about was the fact it was only some commands, but it was random what would work and what wouldn't :/ it felt like the system was some how overloaded

runic herald
#

@tulip hamlet it still doesnt do the new image i want to use, still uses old one

tulip hamlet
#

Save your changes please.

runic herald
#

still doesnt

tulip hamlet
#

This is for someone else's account?

runic herald
#

yeah

tulip hamlet
#

That would help. Whose?

runic herald
#

his twitch?

tulip hamlet
#

Just the name. No links.

runic herald
#

Spidah

tulip hamlet
#

There's no account by that name in our system.

runic herald
#

bringing him here hold on

#

xSpidah * my bad @tulip hamlet

tulip hamlet
#

Thank you.

#

Disable custom CSS. Imported Streamlabs alerts will come in with Streamlabs-based coding that won't work in our system anyway.

runic herald
#

he says it is disabled

tulip hamlet
#

Kindly tell him to stop playing emulations.

runic herald
#

he said ok lol

tulip hamlet
#

Custom CSS got the formatting stuck. Had to toggle it on and back off. He can refresh the page and continue editing now.

runic herald
#

works thanks!

ivory flume
#

Is anyone having issues with stream information and twitch stats being completely blacked out, after the new OBS update?

steel bladeBOT
#

@ivory flume If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
ivory flume
#

I will try this and report back

#

i tried disconnecting and reconnecting already, but let me try again

vestal mesa
#

Can someone please help me
i have been getting this issue for a really ling time now, for some reason my game capture is not working at all and i cant stream using display capture cause then i have framerate issues

tulip hamlet
#

Game capture does not work with all games. If you're running OBS as an administrator, and it's still not working, you'll need to use a window or display capture instead.

vestal mesa
#

yeah but if i use window or display then i get fps issue in game

steel bladeBOT
ivory flume
#

It worked. Thank you!

heavy island
#

For some reason my kbs is constantly going red ut my stream isn't lagging at all

#

Been doing this for couple weeks now

steel bladeBOT
#

@heavy island Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

heavy island
ivory yoke
#

Does Stream elements work with Mixer at all?

steel bladeBOT
#

@ivory yoke Our goal is to be everywhere our community is so we are regularly in discussions with other platforms. Although we can't comment on our roadmap, your feedback is appreciated.

dense jacinth
#

After downloading the streamelements live for OBS the stream information tab no longer works. I've completely uninstalled and reinstalled OBS and SE Live again and have everything linked to my Twitch account. Now I can't change title and game without doing it on Twitch or in Ground Control first. Any ideas?

steel bladeBOT
#

@dense jacinth If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
fluid imp
#

I’m not sure if this is the right channel to ask. Is it possible to have a chat command be able to toggle a source/layer within the overlays? I hope that makes sense

kindred fox
#

@fluid imp I don’t believe so

fluid imp
#

I was hoping there was something like that available. I'm an IRL backpack streamer and want to make an interactive starting soon screen - where chat would type a command and then an action happens (a hidden source - let's say a gif - would play and then disappear after a set amount of time).

Through OBS remote it can be done with Streamlabs chatbot. But if I could set something up through my Streamelements overlays, it would be amazing.

kindred fox
#

I’d be lying if I said no....

#

Obs-webhook will do what you want but idk anything about it

#

Which is what SL uses

#

They just refuse to acknowledge where it came from

golden lodge
#

is obs live and obs studio the same thing??

steel mural
#

OBS.Live is a plugin for OBS Studio, not a separate software.

gilded stream
#

anyone around for some help?

rugged quail
#

I need help understanding something

#

Just feel free to ask your questions and we over at support or staff will try to give you a fast as possible response! @gilded stream 🚀

#

So I've been trying to stream at 720p60fps from PS4 to PC using an Elgato HD60 Pro. The preview that shows on OBS looks good and I don't drop any frames but when I look at it on the actual stream it looks grainy especially when there's a lot of movement going on

#

What is your bitrate?

#

4500 and I've tried going as high as 6000

#

So it's not grainy like it's really blocky?

gilded stream
#

The scenes keep appearing before the stingers when I switch scenes

#

how can I fix this ?

rugged quail
#

The webcam and gameplay look blocky

#

What is your upload speed?

#

12 upload and 40 download

#

Because it's mostly caused by either streaming over WiFi, low bitrate or network issues, but if these aren't the fault, I'd need a log from obs

steel bladeBOT
#

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

rugged quail
#

Yeah like this has been confusing me too and I've been trying to work on it for the longest time now

#

If you can provide me the log

#

sorry about that

#

No worries 😁

#

okay, let me try it real quick. should i send another log when i try it with veryfast or with the nvenc?

#

yes you can make a cleanlog if you record /stream for around 30 seconds

steel bladeBOT
#
  1. Restart OBS
  2. Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
  3. Stop your stream/recording.
  4. Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

rugged quail
#

😄 The veryfast setting worked

#

Geez, that took so long to figure out haha i really appreciate the help

#

No worries!

#

Do let us know if you need support with anything else!

#

@gilded stream ill poke around for you

#

will do 🙂 thank you

steel mural
#

@gilded stream You have to play with the transition point in the stingers' properties

#

That point should be set to a point where the stinger overlays the whole preview
Because that is when the scenes get swapped out

rugged quail
#

@real solstice please only post in one channel

steel bladeBOT
#

@tired wyvern If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
karmic valve
#

hey my alerts isnt making a sound when someone followers ext but when i test it works ? any help

fiery lava
#

in your chat

elfin pasture
#

Does anyone have a timeline as far as when OBS.Live will be updated for OBS V24?

wooden dragon
#

Good morning everyone! I'm using obs live. I'm trying to delete this desktop audio but it's not in my sources. I selected unhide everything and I still don't see it. I didn't add this, it was hear on default. How can I delete Desktop Audio?

fiery lava
#

when the next obs.live is released it should be announced in the #announcements channel

#

disable

karmic valve
#

@fiery lava fixed it thanks

elfin pasture
#

@fiery lava Thank you, I appreciate it.

gleaming fractal
fiery lava
#

👀 benno

#

another camera app open already
windows security blocking access

#

after checking both of those make sure security software is not denying access as well

gleaming fractal
#

I still have the same problem

fiery lava
#

restart the computer as something is using your camera if that doesnt work you will need to ask obs in their discord

steel bladeBOT
lyric pilot
#

For some reason, I can't uninstall OBS. live

#

Can anyone help or know why ?

gleaming fractal
#

@fiery lava Okay, thank you very much.

tribal geyser
#

i added animated overlays to obs with web source

#

But they are lagging

#

cpu usage is at only 4 percent

odd kraken
#

enable or disable browser hardware acceleration in the advanced settings of OBS.

tribal geyser
#

i disabled it now

#

it works

#

thanks

#

there is another problem

#

while switching scenes webcam and game loads faster than the overlay

odd kraken
#

cause the overlays are browser sources. You can use studio mode to preload scenes or use a (stinger) transition.

tribal geyser
#

and how do i mute mic on specific scenes

plain sonnet
#

the easiest way is to use a hotkey for mute/unmute
when you go to that scene press the mute key for your mic.

the long way would be to get rid of your mic in settings > audio
then add an audio input for your mic in every scene except the one you dont want it in

plush mason
#

Does anyone else have an issue with hearing media request playing twice when they have it showing on stream?

steel bladeBOT
lean sage
#

how can i display twitch chat on stream

fiery lava
#

chat widget in the overlay editor

static lantern
plain sonnet
#

make sure 2fa is on and set,
settings > stream disconnect your account and reconnect it in obs
if that doesnt work then use the twitch server tester inspector

static lantern
#

ok thx

static lantern
#

It worked. Thanks

spring scarab
#

any idea why twitch chat would be missing some messages

#

as you can see the left side ( obs live chat) is missing "no like backpack overheat" versys the overlay

odd kraken
#

The twitch chat reconnected while the one missed message was send. Not sure why it reconnected, could be internet issue, or other things.

spring scarab
#

ah ok so if I see "welcome to chat room" it reconnected

odd kraken
#

yes, this is teh first message you see in a twitch chat when you join it.

mental meteor
#

Im need helping

steel bladeBOT
#

@mental meteor Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

mental meteor
#

Sorry only speak turkish

fiery lava
#

non english channels are below

gilded stream
#

when this is how it should look ThinkSpin

#

I have to refresh the cache to fix it

odd kraken
#

Add teh cam layer behind the overlay layer.

gilded stream
#

but it happens alot

#

o

odd kraken
#

Sorry, what exactly do I have to look for?

gilded stream
#

its an animated overlay

rugged quail
#

put the webcam behind the overlay

#

and lock it

gilded stream
#

still does it

#

this time my webcam disappeared

#

there's something wrong with the browser source loading it ThinkSpin

rugged quail
#

did you make the overlay transparant?

gilded stream
#

it's a nerdordie animated overlay

#

and when I refresh the overlay browser source its back to normal

odd kraken
#

Please delete the source in OBS and read the overlay.

steel bladeBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

gilded stream
#

I have several different scenes with different sources from stream elements and all of them do this

#

I'm gonna try this

#

but am doubtful

#

nope still did it

odd kraken
#

Can you DM me the overlay URL please?

fiery lava
#

doing it in the editor as well

gilded stream
#

^^

#

it is

fiery lava
#

seems to be a problem with webm format

gilded stream
#

should I attempt to download it again

#

or should I contact nerdordie

fiery lava
#

seems to be on loop by itself it does that eventually I would try to download again then contact nerdordie showing it does it in browser when you right click loop..

gilded stream
fiery lava
#

yeah def corrupt file

gilded stream
#

if I didn't have bad luck I'd have no luck at all

#

ty for the help tho friends! emote_love

fiery lava
#

no problem

wheat agate
#

Hello guys, is it possible to stream on xbox one/ps4 without a capture card with OBS live? I'm a console streamer with a 32 bit laptop.

swift scaffold
#

if I'm not mistaken, you can do remote play on ps4 and something similar with xbox one to your pc and then stream that with obs

#

if you want overlays while streaming directly from a console, I know of a way on xbone, but not on ps4

wheat agate
#

I am aweful at things like this. I have dyspraxia. I've been watching videos all day and I'm more confused than I STARTED LOL

swift scaffold
#

but be aware that your laptop will have to have enough power to stream in the first place

wheat agate
#

and it streams fine as far as I am aware

swift scaffold
#

ahh, nice

#

aircast is nice

wheat agate
#

I have a test stream running in the background now as I try to sort this

swift scaffold
#

this would be a link on how to do it on xbox

wheat agate
#

😦

swift scaffold
#

and this is for ps4

wheat agate
#

I don't have windows 10, only 7

swift scaffold
#

oh

#

most modern stuff is for win 10

rugged quail
#

I know theres a lot of people needing help rn but i was wondering if there was anyone available to help me through some stuff, pretty new to obs & i just dont understand why my audio sucks and my video.

wheat agate
#

so it just can't do it with windows 7?

swift scaffold
#

the xbox one, probably not

#

the ps4 one, you just have to try

wheat agate
#

ok thanks

swift scaffold
#

good luck!

wheat agate
#

perhaps I will have to use lightstream for xbox?

swift scaffold
#

yeah

#

probably

wheat agate
swift scaffold
#

a little bit?

#

not a lot, I guess

#

depends on what you want to know

wheat agate
#

can that be used for console streaming?

swift scaffold
#

no

#

it has overlay presets

#

but that's about it

#

it's just a sort of a social network for gamers

wheat agate
#

So the overlays only work for capture card?

swift scaffold
#

yeah, basically

#

I'm not sure if it's in lightstream or not

kindred fox
#

@rugged quail https://obsproject.com/wiki/ check out this page on how to run obs. Should provide you with enough information to get you up and running

#

If you’re on Xbox the lightstream integration currently only works for mixer directly off the Xbox.

#

If you can get it into obs then you can send that to lightstream and use overlays there

swift scaffold
#

he's using aircast to get it from mixer, from what I've gathered

#

it's a restreaming service

#

to summarize, he can't get it to pc with the xbox in-home streaming app, because he doesn't have win10 and he doesn't have a capture card.

kindred fox
#

Yeah a capture card is gonna be necessary unless upgrading to win 10

obtuse apex
#

hey i need help

#

in my obs live my mediashare widget is not working

fiery lava
#

try opening your overlay with media share in a browser first then show on stream

obtuse apex
#

i fixed it

#

it appears i just needed to log in my stream elements account through my obs live

rugged quail
#

The problem is I can't get my mic output and sound to come through my headset. I can only have both if I use earphones and a headset at the same time. The quality of webcam display is god awful despite paying for a good quality one.

kindred fox
#

@rugged quail have you changed the resolution to HD instead of SD?

gilded stream
#

Hey so is obs.live not allowed to use the latest obs version?

#

because I'm still working on the previous issue and Nerdordie thought I should update to the latest client instead of 19.whatever and everytime I update obs studio obs.live says I have an update and takes it back to 19

fiery lava
#

obs 24.0.3 is the latest hotfix from obs | StreamElements is working on a version of obs live for the current obs hotfix

gilded stream
#

well It's either because its a a file issue on their end or obs.live on 19.

#

So I guess I just have to wait

fiery lava
#

you can switch to obs studio in the menu and see if it still triggers. I was able to get the file to trigger that behavior in a web browser pretty sure its the file

gilded stream
#

I'll just be patient for now FeelsBadMan

wooden dragon
#

Does anyone have a solution for my question I posted in here at 6:58am this morning? I still can't figure it out. Thanks

warm pewter
#

Settings > Audio

rose grove
#

Is the application down? it's not reconnecting nor I can reach the website!

bronze lynx
#

Hey guys, I have a question about chatbot. Is it possible to use chatbot's custom command/response to trigger alerts, or to remotely open/close sources in obs studio?

golden lodge
#

Soooo idk where to ask this about setting up a canon camera but is it a must to get the cam link or can I just use a usb cord??

kindred fox
#

@bronze lynx not without a third-party application, and do you really want an internet-based system to have remote access to your PC?

#

@golden lodge if you have a capture card you can use it

#

The cam link is essentially a usb capture card in a small form factor. To capture the hdmi output from the camera you’ll want a cam link or capture card. USB doesn’t have enough bandwidth on the ports to deliver video from a DSLR

golden lodge
#

Oh okay dope and well I just found I guess it’s not compatible with Elgato :/

swift scaffold
#

this seems to cover a lot of info about what you might need to use a dslr as a cam. did you google to see whether your cam is compatible? if you suspect it's not, it's best to contact elgato's support directly. @golden lodge

golden lodge
#

You know any cheap cameras that will work ??

rugged quail
#

my OBS starts on its own

#

and i have key assigned and dont use them unless for starting and ending streams

steel bladeBOT
kindred fox
mental meteor
#

Hı im need help

#

hi him need help

#

Please turkish support

kindred fox
#

I am not Turkish support but I will try to help if I can

#

What kind of problem are you having @mental meteor

mental meteor
#

I'm having problems with the Donation Goal and the head text

kindred fox
#

Are you using “condensed”?

mental meteor
#

What is this ?

kindred fox
#

One of the options for tip goals

mental meteor
#

ım using streamlabs obs

kindred fox
#

Oh

#

Umm

#

Are you using streamlabs donation goal?

mental meteor
#

Nasıl telaffuz edildiğini öğrenin
I think I can show you

kindred fox
#

Or streamelements

mental meteor
#

Labs

kindred fox
#

You might wanna ask in their discord but idk if they have Turkish support

mental meteor
#

Im bad english for sorry

kindred fox
#

It’s ok

#

Send the screenshots and I’ll see if I can assist

mental meteor
#

w8 please

kindred fox
#

You should consider switching over to streamelements 😉

mental meteor
#

this problem

#

only dark

#

no texy

kindred fox
#

They have had issues with their latest update

#

Lots of people complaining

mental meteor
#

Oh noo

#

when to recover ?

kindred fox
#

You might try in obs studio and you should be able to add the goal as a browser source to test

#

If it works in obs studio then streamlabs obs is bad

#

They don’t have an eta that I know of

mental meteor
#

Sorry

#

I don't know

kindred fox
#

Not a problem

steel bladeBOT
kindred fox
#

^^ watch some of those

#

See if we can’t get you to switch over

#

Streamlabs is nice. StreamElements is better

#

😉

mental meteor
#

Okey but ım idiot 🙂

kindred fox
#

Those YouTube links should help, and if you have questions the EU people should be online in a few hours

#

I’m in the US and I’m the only person awake

mental meteor
#

Thank you but not english

#

Im speak turkish

#

you have turkish support ?

kindred fox
#

I’m not sure

#

I think we might have a couple people that speak Turkish

mental meteor
#

Okey thank you

kindred fox
#

Any time

#

We try to help all streamers here

languid carbon
#

Hi I'm having some problem with OBS live. The program stuck on this screen after I log in with facebook. Any suggestion?

#

oh ok it working now

verbal moon
#

!huh?

#

do media requests not show if youre using a premade template or do I just need to go through the template creator and add that element in by hand?

sinful flint
#

Add the Media Request widget in by hand

verbal moon
#

ugh.. effort. okay thanks mayne

sinful flint
#

Place it where you like and save

#

Actually really easy, once you're editing the overlay go to Widgets in the top left, find Media Request, click Add, drag it to where you want and click Save

verbal moon
#

Ill do it so good. Will it give me a whole new list of codes or pretty much drag, drop and get this W?

#

sorry, browser urls?

sinful flint
#

The overlay URL will remain the same if you add it to your existing overlay

verbal moon
#

tight

mental meteor
#

ım need helping / but im need turkish support

#

Fast 🙂

bronze lynx
#

@kindred fox Aaaaah yes, will check that out, thank you so much!

#

was using websockets to trigger autohotkey strokes, but this is a much nicer solution 😄

worn geode
#

can some please help, I got OBS.live stream elements add on. Though I can't seem to add any overlay with the scene, browser, 1920, 1080 steps. If you follow me?

#

it just stays with the OBS message and no overlay pops in

#

your help, or maybe understanding of the situation would be highly appreciated.

sinful flint
supple wharf
#

i have the same problem and followed the steps of this video and yet it still isn't working

#

does anyone have any ideas why?

sinful flint
#

Could either of you explain what "OBS message" you're referring to?

supple wharf
#

I didn't get a message so I should have said similar

sinful flint
#

@worn geode Could you explain the issue further? I managed to add your overlay to OBS.Live without an issue (using the latest version of OBS Studio with the latest version of OBS.Live)

floral ferry
#

using stream elements, can someone point me in the direction to find how to add my chat to the stream ?? I cant find anything from searching on how to set it up

odd kraken
#

Create an overlay and add the chat widget to it. Then add the overlay to your OBS as browser source.

floral ferry
#

oh ok ill see one sec

#

ahh wow thats so simple lol

#

ta

rugged quail
#

can i get the default playlist for media request

rugged quail
#

its not working .

odd kraken
#

Can you elaborate please? Any error message when adding this backup playlist?

rugged quail
#

nothing plays, when i hit play

steel bladeBOT
rugged quail
#

connected

odd kraken
rugged quail
#

i broke it lol

odd kraken
#

Can you add a song to your media request? Cause you cannot show the default StreamElemetns song on screen?

rugged quail
#

i can !sr songs. that works, but if there is no song on it doesn't default to the backup list. i made my own backup list and added that to the backup list tab in settings and since then it doesn't play anything other than the element's ad.

odd kraken
#

is the list public on yt?

rugged quail
#

yeah.

#

even the default url that comes with the media request doesn't work now.

odd kraken
#

Sorry, best to have a staff look at your account.

fiery lava
#

@rugged quail this is what my media request looks like with the playlist already in there... no songs playing

rugged quail
#

Thank you again.

timid sage
#

Hey there! Internet is good 90 mbs down 7 up . OBS.Live is unstable. Im dropping frames and the kb/s is jumping from 6000 to 1000. Any ideas?

fiery lava
#

switch to obs studio and test again, obs>streamelements>switch to obs studio

versed pagoda
#

So i wanna have TTS for my subs and donations but i dont know how

#

so im guessing this is the best blace to go

odd kraken
#

In the alertbox settings is an option to enable TTS.

versed pagoda
#

now i gotta fix the alert 😢

odd kraken
#

In the advanced text settings of the alert you can move the text with the margins.

versed pagoda
#

Ya i know just wish it was easier XD

#

the whole top, righ,t bottom, left gets me confused

#

@odd kraken its not even moving for some reason

#

I switched the numbers and everything

fiery lava
#

check varations

timid sage
#

@fiery lava appreciate it! I’ll give it a shot

minor mauve
#

Good Morning, I am having issues with obs live where it says im not "logged into" twitch and wont show my chat tab or alerts tab

#

How do I fix this?

fiery lava
#

disconnect and reconnect obs>settings>stream

minor mauve
#

Thanks @fiery lava that worked

bronze lynx
#

@kindred fox

You are genius, and the guy behind that program. Amazing, works exactly how it's supposed to.

Can you help me out with this one thing, too? I'm trying to hide a media source after the playback. Is that possible?

kindred fox
#

If you’re using a media source in obs I believe there is an option to hide after it’s done

#

In a widget I’m not sure

bronze lynx
#

yeah, that's what i've been reading all around, but can't find that option, it's like it was removed or something. Using the latest build.

buoyant epoch
#

i NEED HELP

full thunderBOT
#

Hi @buoyant epoch, Please ask your question(s) or describe the problem you're looking to solve so staff or a support volunteer can assist you as soon as they are available.

bronze lynx
#

@kindred fox Can't find that option, curses!

mental meteor
#

Hi im need helping

#

i can't stream element bot quit

fiery lava
#

screen shot?

mental meteor
#

I want to log out of bot

fiery lava
#

twitch name?

mental meteor
#

JoNYeTT

fiery lava
#

you want the bot to leave your channel

#

!bot remove

mental meteor
#

Okey thank

#

And

#

Bağış band only dark black 😄

#

no text

fiery lava
#

cant help with SLOBS only obs live

mental meteor
#

my problem streamlabs

#

not obs live

#

sorry for bad english 😄

fiery lava
#

your overlay is working in web browser

#

you will need to contact StreamLabs

mental meteor
#

when

fiery lava
#

your overlay I opened in google chrome its working, we can not guarantee our products will work on 3rd party like streamlabs.

frosty shell
#

any know issue with media request?

steel bladeBOT
#

@frosty shell Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

frosty shell
#

media Rest dock is not working for me... window is empty