I don't stream on Youtube and this is not a Youtube support channel. This channel is support for tools and features provided by us for Youtube streamers.
#helpdesk-youtube
lime walrus
tight phoenix
Is the chatbot online again? Cos I don't see it on my channel
lime walrus
Yes its back
Go to the dashboard and click on "Part channel" and then "join channel"
tight phoenix
I tried that several times but no luck :/
lime walrus
What is your channel name?
tight phoenix
Snake Eye Gaming
lime walrus
Ok, so part the bot from your channel, logout from our dashboard, clear cache and log back in, then join the bot.
lime walrus
let me see if I can get the devs on this.
tight phoenix
Sure. Thanks for your support on this 🙂
versed tangle
Yes, it's not working. The indicator in a dashboard shows that stream is offline.
lime walrus
What is your channel name? @versed tangle
fresh zenith
Hi i have added for streamelements youtube how to disconnect my youtube account?
i am only use for twitch StreamElements
fresh zenith
?
lime walrus
IF you want to disconnect a connected account, both your accounts need to be deleted, as there is no easy way to unhook accounts.
high kelp
My bot for my stream does not join my chat so the orders do not work
and I can not solve the problem
olive juniper
hi. notfications is not working for my youtube
olive juniper
im using twitch and youtube btw.. primary stream is live on twitch. WHat do i have to do to get the same notifications on youtube as I have on twitch
chilly drum
https://despaci.host/i/oce6.png soo this could be a problem
chilly drum
what's the super mod equivalent on youtube?
high sigil
Anyone here to help?
tight phoenix
Its up and running for me
high sigil
Ive been waiting an hour can someone help? Why doesnt it show the users display name when i use variable ${user}
robust mango
What is the command you've made?
high sigil
it doesnt work for any commands
ive made a few different ones that work fine it just doesnt say the users name
if you want to trial it in my stream try !leaderboard
robust mango
We're discussing it internally now
high sigil
Ok thank you so much
Any luck?
I have to go to bed its 5am, how can i find out what the answer is to this tomorrow?
robust mango
We'll try DM'ing you when we hear something
high sigil
awesome thanks again for your help
olive juniper
No help
?
shy quail
You have to create an alert box in your youtube scenes and make it the same as the twitch one. Then add the overlay to your broadcasting software.
tight phoenix
@robust mango same here. The {user} variable works for the preset "new subcriber" message available under modules but they don't work for custom commands
high sigil
Anyone have an answer for this? @tight phoenix @robust mango
white relic
Is it possible to have a chat widget with both Twitch and YouTube messages?
shy quail
As they are two different APIs, no that is not possible.
white relic
Yeah, was just wondering if you guys had an option that would mix the APIs. Thanks
versed tangle
Hi some help please ? I am new at bot stuff I stream ps4/psvr. Do I download load this bot on my laptop and activate the bot as I stream but before I do this spooks me can it delete my subs and videos ?
versed tangle
Oh ok so all safe. thank you
versed tangle
Hi there. Can Anybody tell me how to create a Youtube Channel at Discord?
lime walrus
What do you mean YT channel at discord?
versed tangle
KeiZar. I have just created my account at Discord. l have created two Servers and in both of them appear the Channels Text and Images and Voice as default settings. I have seen that some Discord users have YouTube Channel too.
versed tangle
Thank you Keizar. I am visiting the link you have just sent me.
KeyZar. I have visited the link. Yes. Thank you. It explains how to create Servers and Channels: Both types: Text Channels and Voice Channels. How can I create a channel to include my YT videos?
lime walrus
This has nothing to do with what we provide support for our tools/features. I would suggest to either use Google or ask in #general-chat chat.
versed tangle
OK. Thank you very much KeiZar. I keep searching in Google and in #general-chat chat
tight phoenix
@versed tangle join general chat
high sigil
Anyone know if the issues with the ${user} command were solved?
chilly drum
can I make streamelements join as a member so it can use emotes?
idle dune
go into your yt account settings then edit your name there
versed tangle
Is there any progress on the "total subscribers" widget?
kind beacon
@idle dune it's not working
I'm trying to change it to a username, but instead it got my real name
@idle dune I'm trying to change my name to Xxdeadlyicecream
idle dune
you want to change your name on youtube?
idle dune
if the above isnt working then you need to speak with youtube
kind beacon
Ok
viral forge
I’m having a problem with Dono again
hybrid sandal
So if ur stream is going wrong what do u do
feral kestrel
Hello
How to get chat and alerts from OBS.Live
for YouTube
cus i dont want twitch
shy quail
There is no OBS.Live for Youtube. It is planned. No ETA.
But you can enable the chat alerts for youtube in the modules section: https://streamelements.com/dashboard/bot/modules
errant scaffold
Not sure what you mean by an app @feral kestrel
Not sure if YouTube even offers a pop up Live Chat option like Twitch does. As YouTube is limited with what they offer for Live Chat.
versed tangle
Hi, I'm new to streamelements can someone like ${user}? I put it in the commands and the answer does not appear in the user name, the label appears ${user}. Thanks in advance.
high sigil
It’s been brought up to the devs @versed tangle they’re still figuring it out
versed tangle
@high sigil ok thanks for you reply!
warm cobalt
How do you enable streamelements in live chat
lime walrus
@warm cobalt main dashboard - rifht side join channel. Dont forget to mod the bot
dense oriole
hello
umbral shale
"Something went wrong Live stream has been stopped." What to do?
glass summit
So I’m on console and I’ve added the stream elements URL to my moderator will everything work?
idle dune
if you are streaming from your console then there will be no overlays/alerts. you need to be on a pc for that
rain echo
Can anybody help me
im trying to add overlay in my obs but
it is oversized
polar caveBOT
@rain echo To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
rain echo
Thanks for your help bot**
versed tangle
why my overly dont work?
lime walrus
What do you mean 'dont work'?
lime walrus
Have you added the overlay to OBS?
versed tangle
yes
lime walrus
Do you hear sound when someone subs?
versed tangle
no
polar caveBOT
@versed tangle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
lime walrus
Makre sure you've added the right overlay.
versed tangle
its not work yet!!!
lime walrus
Without going into specific details as to what exactly is not working with the overlay
I can only assume so much, in order to help you.
versed tangle
If you give sub I do not see and the bots do not work
lime walrus
Go here: https://streamelements.com/dashboard -> on the right side -> part the bot -> then logout button on the top right, then login again with your account, join channel on the right for the bot.
versed tangle
and what about the sub alret
polar caveBOT
@versed tangle Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
versed tangle
and what about the sub alret?
lime walrus
You have no events in your activity feed.
Your alerts are working just fine.
Close your own stream - you are making a sound loop.
or least mute your self.
versed tangle
ok
rain echo
can i stream on youtube using obs live
lime walrus
OBS.Live only supports Twitch at the moment.
rain echo
kk
robust mango
Best to say what the problem is
stuck helm
i need help with the bot
robust mango
Could you elaborate on your issue?
stuck helm
pls help
errant scaffold
Need more information on what exactly you need help with the bot.
Can't read your mind unfortunately 
robust mango
On the overlay or in the chat?
stuck helm
ok
young crypt
why is it so hard to change Overlay in Chrome Mobile
lime walrus
@young crypt what do you mean? Are you trying to edit an overlay from your phone?
young crypt
yes.
lime walrus
The overlay editor is better used from a PC, as you can drag widgets better there. Its not meant to be used from touch screen devices @young crypt
spice steeple
Hello??
Ok. I'm just going to uninstall the app. It shows I'm streaming but I get 0 persons in the chat or in the stream at all!
You should not put something out there that doesn't work yet.
And, you shouldn't have a help desk with NO people monitoring it😤
fickle pagoda
@spice steeple What do you believe is not working?
heady lava
how to change name on youtube
shy quail
Afaik changing the bot name on youtube is not possible.
versed tangle
Is anyone active right on this channel?
polar caveBOT
@versed tangle Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
versed tangle
I need some help on choosing a right theme for my "StreamElements OBS".
shy quail
There is no StreamElements OBS, if you are referring to OBS.Live: OBS.Live is not available for youtube atm. No ETA.
versed tangle
Affirmative, I'm referring OBS.Live which is available on Twitch only. So! Which OBS is currently available for YouTube by "StreamElement"?
shy quail
We recommend using OBS Studio as broadcasting tool.
versed tangle
So! Can I import themes from StreamElement right to OBS Studio?
polar caveBOT
@versed tangle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
versed tangle
Hello where can i find and enable TTS? I have gone into my overlay editor, searched the widgets and i cant seem to find it, I also read the button index from here https://support.streamelements.com/hc/en-us/articles/115000370952-My-Overlays and it wasn't very helpful
shy quail
When you are in the overlay editor, select the alert box widget and choose the cogwheel next to event on the left. In the default view in the lower section are the TTS settings. Also make sure to check the variations for TTS settings.
versed tangle
Ah thats kinda hidden , I spent two hours googling that, appreciate you taking the time to answer
terse pasture
any updates on the total sub count widget not working for youtube?
lime walrus
No update.
pseudo trellis
can i get help pls
i lunched my obs Stream elements
the new software
where i can connect via yt
shy quail
OBS.Live is only available for twitch at the moment. no ETA.
trim sparrow
Hi there how do I connect Streamelements OBS.Live to youtube? all I can see when I log in is login to twitch
shy quail
OBS.Live is not available for youtube at this time. It is planned, no ETA.
flint urchin
How do I set to get paid while streaming on YouTube?
shy quail
Here is a video guide on how to do so: https://youtu.be/eeOsML7o5cY?t=329
viral forge
How do you get your bot to thank subscriber in the chat
versed tangle
streamelements dont seem to be working or showing up in my channel anymore
lime walrus
Go here: https://streamelements.com/dashboard -> part channel -> log out from dashboard, clear browser cache, login to dashboard -> join channel
high sigil
I can't find the stream elements youtube to add to my moderators?
shy quail
We are investigating an issue with our StreamElements YouTube channel and are working with youtube to solve the problem as soon as possible.
hoary osprey
Hi, I'm unable to view the streamelemts channel on moderators and it says the channel is currently closed? Any updates?
shy quail
We are investigating an issue with our StreamElements YouTube channel and are working with youtube to solve the problem as soon as possible.
hoary osprey
Alright do you post updates here?
viral forge
How to do you get the bot the thank new subscribers in chat
shy quail
@hoary osprey I don't know where the update will be placed exactly, but I think when it will be back, you'll notice it.
@viral forge There is a chat alerts module you can activate here: https://streamelements.com/dashboard/bot/modules
hoary osprey
@shy quail if you notice it could you update me please
shy quail
If I don't forget it I can try to ping you here, yes. I am very sorry, if I am not around when the channel is restored.
hoary osprey
It's okay thanks for the help and support 
idle dune
We are working with YouTube to restore the StreamElements YouTube account. Until it is restored, our chatbot is offline. Thank you for your patience. We will update you as soon as we have more news.
viral forge
Y’all not gonna reply to me for 2 days but reply to everyone else?
shy quail
There is a chat alerts module you can activate here: https://streamelements.com/dashboard/bot/modules
idle dune
@viral forge you mean this reply?
viral forge
Oof feelsbad it never showed up on my side
Thank you for getting back to me and helping though!
empty scaffold
Hello so yall have any advice with streamelents chat bot not working on ps4 even tho i activated it?
errant scaffold
@empty scaffold I believe there's a known issue being investigated with the Bot for YouTube.
empty scaffold
oh okay thanks 😃
versed crow
How do I add streamelements as mod on YouTube
It’s not even showing up
Can someone help
oblique yacht
when i livestream the chat is not popping up on my OBS live.
polar maple
#helpdesk-youtube my streamelement not working in YT when i try to add the comment_managemont it shows me no channel found and i already add a streamelement in yt Thruw my profile it works in Twitch but it not works in Youtube
Help!
idle dune
there is an issue at the moment, SE is working with YT to get it fixed
We are working with YouTube to restore the StreamElements YouTube account. Until it is restored, our chatbot is offline. Thank you for your patience. We will update you as soon as we have more news.
polar maple
#helpdesk-youtube OK thanks for reply but how can i know the issue will be solved?
idle dune
there will be an announcement in this server
polar maple
ok Thank You so Much For Helping
zenith hedge
polar caveBOT
@zenith hedge Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
robust apex
Please bot on YouTube
shy quail
At the monent there is an issue with the StreamElements Youtube channel. We are working with Youtube to restore the channel.
robust apex
And when will it be?
shy quail
Unfortunately we can't give any ETA when the bot will be back online. We are doing our best to bring it back online as soon as possible.
shy quail
Unfortunately we can't give any ETA when the bot will be back online.
idle dune
what shoe?
robust apex
What Bot i can use so far??
idle dune
our bot is not working, SE is trying to resolve it with YT. you can use any bot you like if you cant wait for it to be fixed
robust apex
Which shoe I can use
idle dune
what shoe?
robust apex
Which bot i can use
idle dune
i only use the SE bot, i havent used any others. have a look around and look at their reviews
robust apex
But I do not know what bot please tell
hoary osprey
use nightbot. They're currently focused on fixing the problem so let them do it without unnecessary questions 😁
but when it's resolved come back and use streamelements
muted tapir
Why is my bot not working
shy quail
At the monent there is an issue with the StreamElements Youtube channel. We are working with Youtube to restore the channel.
muted tapir
Ok thanks
versed tangle
https://www.youtube.com/channel/UC7SfTaIEY3cLC2C9sErcFhw is that a new one?
idle dune
no, as its offering night bot
versed tangle
@idle dune so how it's possible https://www.youtube.com/watch?v=rm8Qoy-Rq6U ???
idle dune
hows what possible?
versed tangle
@idle dune in that stream the streamelements is working
idle dune
when was the video made?
dim drift
He's live now @idle dune means some of it is back up
versed tangle
112 minutes ago
idle dune
@versed tangle but youre asking if thats the new SE account or bot, the answer is no
versed tangle
but the old one streamelements bot was banned by youtube, wasn't it?
idle dune
no
the YT account has been removed, the admin are getting it back up
the account you link advertises night bot which isnt SE
versed tangle
so how it's possible in that case that it's looking and working like a SE?
idle dune
"looking like" is it actually SE? also as latte said, parts of it are working
lofty osprey
Has the SE account been removed from YT. Noticed that SE hasn't been in my last 2 streams, and I tried removing and re-adding it as a moderator but noticed their account couldn't be found..?
shy quail
At the monent there is an issue with the StreamElements Youtube channel. We are working with Youtube to restore the channel.
lofty osprey
No problem. Iv had to switch to a different service in the mean time, however do you roughly have a time frame on when it might be back up? If possible.
shy quail
Unfortunately we can't give any ETA when the bot will be back online. We are doing our best to bring it back online as soon as possible.
lofty osprey
No prob thx for the response. 👍
versed tangle
i wont let me connect stream elements to my youtube help
shy quail
At the monent there is an issue with the StreamElements Youtube channel. We are working with Youtube to restore the channel.
versed tangle
@versed tangle nobody cares 😂
polar caveBOT
@versed tangle Please abide by our server rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
versed tangle
okay 😥
dusk roost
any news?, do you know something about the YT account?
fickle pagoda
When there is news, it'll be shared here.
dusk roost
ok, good luck 😉
versed tangle
when is strem elements fucking fixed
fickle pagoda
Please watch your language. The bot will be up and running when YouTube restores the account again. We're not sure why they did this twice in a week, either, but we're working with them to get it sorted.
lavish verge
How do I delete my streamelements account
fickle pagoda
@lavish verge https://streamelements.com/dashboard/account/channels
lavish verge
I dont see a delete option anywhere
fickle pagoda
@lavish verge https://streamelements.com/dashboard/account/security
lavish verge
Thanks
steel glen
hi my streamelements bot on youtube isnt working and it isnt appearing on the mod list. when I try readding the bot using the url it says profile not found
fickle pagoda
We are currently experiencing an issue with the YouTube bot's channel and have been working with YouTube to resolve it as soon as possible. Until that time, unfortunately, the YouTube chat bot will not be available.
steel glen
ok thank you
idle dune
We are working with YouTube to restore the StreamElements YouTube account. Until it is restored, our chatbot is offline. Thank you for your patience. We will update you as soon as we have more news.
shy quail
@versed tangle Our Youtube bot has an issue at the moment.
versed tangle
are you still working, guys?
viral forge
Any idea when the bot will be back
fickle pagoda
When there is news, it'll be shared here.
fickle pagoda
The big "Connect with YouTube" button.
shy quail
What are you searching for exactly for your stream for streamelemetns? Overlays, Bot commands?
tired cliff
Really missed streamelements today when i streamed on YT :( but it worked on twitch at least
fickle pagoda
The StreamElements YouTube account has been restored and chatbot functionality has resumed. Thank you for your patience.
lime walrus
Are they listen in the activity feed?
lime walrus
What is your username?
quasi mulch
Savagebhaiya
lime walrus
So you don't have any events in the activity feed, so there is nothing for us to count there. That is a monthly counter.
polar maple
#helpdesk-youtube Stream-Element issue has been solved on YT or not?
lime walrus
It has. We've restored our account and the bot should be working now.
https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg - current link to mod the bot with.
polar maple
ok But i already connect with my account on yt but it not be working
ok i will try then i will tell you
thank you so much
it is a channel link
it's now working
lime walrus
its working or its not working?
polar maple
it's not working
lime walrus
Go here: https://streamelements.com/dashboard - right side -> part channel -> join channel.
And you should be live currently.
polar maple
ok
lime walrus
give it 10-15 minutes for the bot to rejoin
polar maple
ok i will try
in few minutes
how can i add stream-element in comment management manually?
lime walrus
In order to mod the bot in your Youtube channel, first you will need to visit this location: https://www.youtube.com/comment_management and the bot's channel as a moderator: https://youtube.com/c/streamelements
but replace the last link with the link i gave you above.
polar maple
ok thnx
i will try that also
thank you so much
No channel matches found
this type of error coming
lime walrus
polar maple
and where should i find this link in stream-element?
lime walrus
I gave you the link above - its this one: https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
high sigil
Is the ${user} command still broken? and the sub count?
lime walrus
I believe so
high sigil
Damn, well at least stream elements is back! thanks KeiZar
keen light
Hey guys probably a silly question but is there a loyalty system for Youtube through Streamelements? or would i need to add another bot?
lime walrus
No. The loyalty system only works for Twitch. Its not working for YT due to limitations from their side.
keen light
Fair enough thank you for the quick reply ❤
deft condor
hi guys! i'm trying to add the Stream elements bot to my youtube stream but its own youtube page is unreachable "https://www.youtube.com/streamelements"
lime walrus
Our current channel link is this: https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
deft condor
@lime walrus thank you as always
versed tangle
Hey, I've got a question. I want to add a command that will say how much has a viewer watched complete stream, and then give points to them. For example: (Name of the viewer) has watched (amount of hours), (amount of minutes) and (amount of seconds), and has earned (Number Of Points)
shy quail
This is not possible with youtube, as we can't measure the time a user has been in your stream.
versed tangle
Benno
I mean that it will say how much points he has from the hours of watching the stream, divided by any number
oh
I get what you mean
Sorry.
benno, do you know any bot that can do this?
shy quail
No, I am sorry. I am not that familiar with youtube bots.
versed tangle
😭
quasi mulch
So i make a overlay using streamelements website and when i pit the overlay link in browser and put that browser in a scene my game capture work find but overlay is not showing ?
fickle pagoda
The overlay layer should be above the game capture layer in OBS.
quasi mulch
Okey thanks
near marten
Hello.
Since yesterday my streamelements bot doesn't work.
I deleted bot from my youtube and try to import him back but it say's channel doesn't exist
versed tangle
Is there a way to make the Total Subscribers widget show the correct amount of subscribers?
dusk roost
you should update the new link in the website, maybe it causes confusion because it's still the old bot link. Thank you for fix it.
fickle pagoda
We intend to have the https://www.youtube.com/c/streamelements link working again as soon as we can. For now, please use https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
dusk roost
ok
versed tangle
I can't find the frame for the webcam in the game overlay for Purple Wave, the thumbnail and animated previews show a cam frame there.
shy quail
@versed tangle The overlay has been updated. When you recreate the overlay package a came frame will be there. You can also create this and just copy the cam frame to your actual overlay, so you don't have to start everything over. To copy a widget, select the widget in the layers on the lower left in the editor and select the two papers with the red dot on top to copy it.
versed tangle
@shy quail Thank you :)
slow quail
Hi everyone
polar caveBOT
@slow quail Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
true dagger
Will this work with youtube streaming?
fickle pagoda
Yes.
true dagger
how can i activate the chat overlay for youtube instead of twitch?
fickle pagoda
There is no chat overlay widget for YouTube.
fickle pagoda
Because it's not possible.
true dagger
okay thank you
versed tangle
is streamelements still not working?
lime walrus
Not sure about StreamLabs, but I know that we receovered our channel and the bot should be working now.
Here is the channel/bot link: https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg if you want to add it as a mod.
versed tangle
sorry i mean streamelements
i did try to re-add it my channel and still didnt seem to be working
i parted it from stream and removed mod then re added it and it didnt seem to work
neat fractal
how to connect with youtube
lime walrus
With this? Unless you mean something else.
terse pasture
any update on the total subs widget showing session subs?
lime walrus
No 
silent bone
StreamElements bot isn't working. I've parted it, re-joined, added it as a mod twice now. Still not working.
Can anyone help?
sacred goblet
Hi
chilly drum
is the bot dead again?
@tiny verge sorry for the ping but you are the only staff member online ^^
shy quail
Please don't ping random staff members thank you.
chilly drum
i waited about 10 minutes between posting the message, and pinging someone who is a staff member who i assumed who could help with my issue
if there is someone else who could help me with this issue that seems to happened to a few people, please let me know.
versed tangle
it seems like bot is dead again
chilly drum
my point exactly..
tiny verge
ill see if I can alert someone of it, todays a holiday in IL and its also midnight...
steel glen
Hi Im currently using streamelement's total sub count label but it keeps showing up at 0 and not updating I currently have 1188 subs at the moment
high sigil
Is it normal for stream elements bot to go down so often?
chilly drum
unfortunately
lime walrus
@high sigil it shoule not. Our account got suspendee due to some reasone but its bavk up.
@steel glen we are awqre that we are not showing total sube properly. No etw on a fix
lime walrus
From here: https://myaccount.google.com/permissions
Then go to the account that has the connection with us and disconnect it.
I'm sorry, but I don't really understand my self the difference between a normal account and a brand account.
But I do know that if you've connected with the brand account only, then you would see the connection in that page.
I don't know what you are trying to show me.
What exactly do you want to achieve? What is your goal?
As far as I know thats the only location it can be done.
peak mesa
Hello, is there any way to get alerts on YouTube using relive? I cannot get OBS to stream smoothly
empty current
Ok, so I wanted to ask if it was possible to have multiple people in the "Top Tippers" Widget? I want Multiple names on there with the amount donated while it's scrolling, the scrolling part is easy but I cannot figure out a way to get multiple people in there.
Is this currently impossible or is there some work around people use?
Like, the 7 highest tippers this month, or the 5 highest tippers of all time.
I think it's me missing something because there are 2 widgets, one is Top Tipper and the is Top Tipper"s"
chilly raven
I get those nice emails from Streamelements with my stream overview, but I noticed that it shows 5 USD per subscription in earnings in the email, while I will only get 2,50
storm hound
anyone have any answers for the issue with video requests. i cant seem to get the media player widget to even be an option when browsingfor it to add to my overlay
tiny wasp
I have a quick question, When I google modules for streamelement all the videos I see have like 10 different ones to choose from, while I only have 3 (8 ball, twitter, and chat) does anyone know why?
tiny wasp
got it, thanks cliff
lime walrus
@peak mesa If you are having issues with OBS, you can ask for help in the OBS Discord here: https://discord.gg/obsproject
I'm not if Relive uses a browser source - if they do, then just add the overlays as you would in OBS>
@empty current There should a tippers list widget that can list a couple of people.
@chilly raven Isn't Superchat the paid version for Youtube or you are on Twitch and you actually meant subscribers? If yes(on the twitch party), we show the total amount of 5$ because everyone gets a different split and we do not know that info.
@Dags_koopa#3063 Yes, YT has less modules, due to some of them being connected to the Loyalty system which is not implemented.
@storm hound MR is not enalbed for YT due to loyalty system not being implemented and other restrictions.
versed tangle
can you guys help me? can i low the moneylimit in youtube what is 70$.... i dont know why i cant reach it.. every other rule has been done. that i can do live etc--- but i can get my superchat moneys..They stay in youtube that long my channel reach that stypid limit! I tthink youtube is fooling me or something like that 😦
lime walrus
This is not something we can help with, as it is not related to our tools and features.
versed tangle
okay? there read youtube. thats why i think its place to ask that
and i thin that somebody knows that. but i go ask somewhere else
lime walrus
This is Streamelements - this means that this channel is meant for tools and features provided from us for Youtube streamers.
This query you have is most suited for #general-chat
versed tangle
okay thanks alot 😃
chilly drum
https://i.techied.me/i/gqt8.png when a person gets timed out for saying one of these phrases, the "ban reason" isn't put in chat, is this intentional?
shy quail
@vivid tartan Best to put this in #general-chat cause this is a support channel.
humble sigil
guys the obs.live plugin for obs studio doesnt suppor Youtube ?!
viscid apex
SO i downloaded it but it just look likes obs nothing special
What is wrong
How can i login with YT
?
hardy tree
hey i was just wondering is it possible to get overlays on streams
shy quail
@viscid apex @humble sigil The plugin OBS.Live is not available for youtube at this time. We have plans to do so. No ETA.
This is a video guide for youtube; https://www.youtube.com/watch?v=eeOsML7o5cY @hardy tree
stoic crane
How do I add betting to YouTube Live Stream ?
shy quail
Afaik this is not possible with youtube, as there are no loyalty ponts you could bet with.
stoic crane
Is there an alternative ? @shy quail
shy quail
I am not aware of any alternatives. Best to google yourself.
stoic crane
OK
golden lava
is there any way insteed of seeing the twitch chat activity feed in obs to see the yt chat and activity ?
errant scaffold
Not yet @golden lava
golden lava
ok thx a lot anyway
lilac sigil
fathom crown
i have a problem and i hope u guys can help me
lime walrus
Sorted ⤴
high sigil
Is the !subs command and ${user} issue still being worked on?
median panther
is media request supported on YT yet?
shy quail
No, it is not.
median panther
Will it ever be?
I stream to both YT and twitch.. Yesterday tried to use the media requests and felt bad for my YT viewers 😦
shy quail
Unfortunately, Media Request is not available for Youtube, due to it being connected to our Loyalty system, which can't be implemented, due to youtube API restrictions.
median panther
I see 😦
analog panther
Help me please
polar caveBOT
@analog panther Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
analog panther
I need help signing into youtube via streamelements instead of twitch
shy quail
If you are referring to the plugin OBS.Live: The plugin is only availabe for Twitch at the moment.
analog panther
can i get youtube chat on obslive plugin?
shy quail
No.
analog panther
will it be available anytime soon?
shy quail
We are restricted by the youtube API.
versed tangle
I need help
polar caveBOT
@versed tangle Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
shy quail
Sofern du deutschen Support benötigst, frage bitte in #🇩🇪︱deutsch nach. Otherwise I can also try to support you in english here.
versed tangle
If I try to stream on the app then there comes a message: unable to connect to youtube. I do not know what to do
chilly drum
is there any way to change the title of a YT stream with a SE command?
it's the one thing I can't find
fickle pagoda
I don't believe so, no.
shy quail
No, there is not.
chilly drum
F
quasi mulch
I set a alert video its 9 second long bit when someone subscriber my channel the video only plays for like 3 to 4 second please help me to fix this thing
polar caveBOT
@quasi mulch Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
quasi mulch
Done
lime walrus
I see you have 3 overlays. Which one is the problem one
quasi mulch
The live stream one
lime walrus
I can see the sub alert playing for 8 seconds.
quasi mulch
In the overlay editing yes buy when someone is subbing on Livestream its not
solar fern
It could also be a YouTube thing, when people have their subscriptions set to private, the alert won't go through to StreamElements
lime walrus
This has nothing to do with what he is describing as an issue.
Its about alert duration not if the alert is showing up or not.
solar fern
lime walrus
@quasi mulch Im replaying the only sub event you have in the activity feed and the alert is playing for 8 seconds in my own OBS
quasi mulch
Let me try to remove animation
tidal ore
delicate karma
Hello?
polar caveBOT
@delicate karma Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
delicate karma
Will this work on PS4 by any chance?
fickle pagoda
You can use the bot and tipping page, but consoles don't have the functionality to support things like overlays on their own. For audio/visual elements, you'll need to use a capture card or remote play and stream from your PC.
delicate karma
I see
I’ll probably still use it but what If want to remove this including the things I allowed
fickle pagoda
You can part the bot from your channel by clicking the Part Channel button on your StreamElements dashboard.
delicate karma
I just can’t find how to make it a moderator because I use YouTube creator mobile
Do I close my account in settings
Will that get rid of this?
fickle pagoda
If you're looking to completely delete your account you can go to https://streamelements.com/dashboard/account/security and click the button there. That'll send a request to the devs to delete it for you; it's not an automatic deletion. Can I ask why you're looking to delete your account?
fickle pagoda
Being on mobile doesn't stop you from doing so.
delicate karma
I went to comments to try and copy and paste it
And didn’t see anything for mods
I am using the mobile app for creator
idle dune
if youre using the mobile streaming app then you wont find it
you need to go to the SE dashboard and set it up
delicate karma
YT Studio
@fickle pagoda do I click close?
What if I only want the bot and nothing for it to delete or warn?
But still have features
delicate karma
Is there an app for the bot?
delicate karma
So only the website no digital apps?
fickle pagoda
Correct.
terse pasture
you guys aware of neatclip? it allows clipping on youtube. it works with streamlabs chatbot and nightbot. you can make a command !clip and it creates a clip on neatclip for that channel
would be great if streamelements chatbot supported it as well 😄
errant scaffold
I never heard of it but something that can go in the ideas board! 
polar caveBOT
@terse pasture Check out the new ideas board https://strms.net/ideas. You'll be able to add your ideas, upvote others that you like, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote the features that you’d like. The #💭︱feedback-and-ideas channel is best used for discussing ideas already on the board.
dusky forum
Hello, I would like to know if the media request works on the YouTube profile. In Twitch there is no problem but when I change the profile to YouTube to broadcast live I do not know how to put songs in the media request.
errant scaffold
YouTube does not support Media Request.
errant scaffold
It is not planned currently but could put it in the #💭︱feedback-and-ideas board 🙂
dusky forum
Thank you very much for the help
errant scaffold
No prob! 
terse pasture
@errant scaffold do i put that under API/development category over there?
or the bot category
errant scaffold
API sounds about right.
delicate karma
How do I do stuff like giving out coins or is that not a thing
shy quail
You can use the default command !addpoints to give out points.
shy quail
yes, there are some games you can do in chat. the games can be activated in the modules section. Also you can set up a stream store with items for points.
delicate karma
I only see three modules can I get more
shy quail
Oh. I am sorry. On youtube there is no point system, so I have to correct my answer that there is no addpoints command and no games or points.
delicate karma
I see a custom commands with something like !coins
With nightbot it works though
I don’t know if there are many more commands because there are none saying how to add music
shy quail
StreamElements doesn't have a loyalty system or media requests for youtube.
delicate karma
What is there then? What are the commands for YouTube that are available?
Can I add a command that basically says if you say !(something) the bot will saying something back?
Say something*
shy quail
This is an overview of the functionality for StreamElements on youtube: https://blog.streamelements.com/streamelements-complete-guide-for-youtube-streamers-9e97c05eba64
Yes, you can create a chat command for this.
delicate karma
Also since I use a console what will I do about overlays? My pc runs slower than a lemon powered propeller
Would superchats be shown in the side
And/or tips?
shy quail
You can only use overlays when you use a computer and a capture card or remote play. Cause consoles can't handle overlays on their own.
And as I am not that familiar with youtube, I am only aware that you can create chat alerts for subs and tips for example.
delicate karma
One last thing I have is how do I make people different levels of mods like that?
Super mod regular mod
shy quail
I am not 100% sure of this, but these levels are for twitch only.
delicate karma
Alright thank you, I think YouTube should get more attention tho even though twitch is a main streaming platform
terse pasture
https://streamelements.helprace.com/i1537-neatclip
posted the idea there, just wanted to mention that the links in the suggestion also include the documentation for the streamlabs and nighbot chatbots, so it might be pretty easy to implement clipping with a simple command like !clip through neatclip
modest nebula
Hi, I wanted to try StreamElements for youtube Live, the settup went OK but my activity feed does not sync with my youtube channell and it does not show when I have a new sub ... can someone help me fix this ? Thanks
lime walrus
What do you mean by "activity feed does not sync"?
lime walrus
For new subs - the people subbing to you need to have their sharing setting set to public in order for us to see them subbing to you
lime walrus
I'm not sure what the default setting for that is
I believe it should be public for new accounts
versed tangle
Hello, Once I downloaded StreamElements I found out that there is a overlay editor. Now in in the program I can't find the editor. Where to find it?
idle dune
have you logged in to the link?
versed tangle
Oh no
unique ledge
Why cant i see the loyalty system??
novel crow
hey is there anyway i can transfer my twitch overlay to my youtube live stream?
chilly drum
@unique ledge there is no loyalty on youtube as the api doesn't support it
versed tangle
how do i enable loyalty system
shy quail
Loyalty is not available for YouTube.
bitter plover
Interested in maybe using your services but why do you need permission to delete our videos and manage our youtube content?
ornate atlas
i need a theme in 720p because every theme/overlays 1080p but when I change the resolution it just crops it out i need a theme in 720p
errant scaffold
Overlays have to be 1920x1080p.
ornate atlas
yeah that's fine to me but i need them in 1280x720p.
errant scaffold
If you're using OBS.Studio: You can set the Canvas Resolution for 1920x1080 & downscale to 720p.
errant scaffold
What are you using for your Streaming software?
ornate atlas
and why can't you select everything in the overlay editor
Mirillis Action!
its a the best software for low end pc gaming
errant scaffold
Never heard of it so no idea how it works 
ornate atlas
i know i have also contacted the MirillisTeam but they haven't responded
its only been several hours
and why can't you select everything in the overlay editor
errant scaffold
Not an option currently in the Overlay Editor. Believe someone has pitched the idea in the #💭︱feedback-and-ideas board.
Yep. It's planned but no ETA.
ornate atlas
and what's point of "edit overlay info" like it doesn't matter what resolution to choose after you are done making everything it just crops it out
why doesn't it take the whole overlay
errant scaffold
Not sure if it's your streaming software. As with OBS.Studio when you post the URL in the Browser Source: Can press Ctrl+ F to fit to screen.
ornate atlas
i know right that's only thing that's left in OBS and not added to the other one
hello anyone know html, css or js please you can help me
ornate atlas
so if you select custom widget you get coding side
i want to paste the other overlay link in that custom widget and then scale the whole thing down
can i insert a webpage in overlay
ornate atlas
I FIGURED IT ON MY OWN you guys were no help literally
Bad Bye
tidal vine
Do I have to do the initial setup to get it to work
crimson stratus
Uhm
YouTube just copyrighted my live stream for using the media request
They’re public songs
From public YouTube
Fuck YouTube
lime walrus
Did you login with a twitch account to get MR running?
lime walrus
You shouldn't mix max tools and features like that.
crimson stratus
Hm? I don’t get it
Media Request is on the overlay
I heard we can’t use Spotify on Twitch so I’d go YouTube
lime walrus
Spotify's TOS and lack of licenses don't allow it to be used while Live broadcasting.
Media Request is not enabled for YT accounts on out platform due to some reasons, one of them being the Loyalty system not being able to be implemented due to restrictions from their side.
crimson stratus
Hmm. The bot doesn’t have access or TOS stuff?
It has YouTube branding still ffs
It’s literally just embedding a player
lime walrus
I'm not sure what you are referring to at the moment 
empty bane
Hi everyone, I stream in YT and have the 8ball module active. However its ticked on but not blue? Any help?
This what I mean
earnest stone
hmm I don't see any error on screenshot
empty bane
The first picture
At the chat command, the ball is present and ticked but it is greyed out and not blue like the rest
empty bane
I disabled the 8ball and enabled it again, however when I hover over to bot commands I still see it as active but it's greyed out
errant scaffold
As disabling it in the bot module should show in the default command disabled.
empty bane
I'll upload it again
The very first option is my 8ball and it shows active like the rest of them but still it's greyed out
And it is active by my module section
So what im saying in a nutshell is that, it is active by modules. However when I go to bot commands it shows active but is greyed out.
earnest stone
commands controlled by modules will show greyed out, but still working depending if you enable/disable them on module settings like I said above https://streamelements.com/dashboard/bot/modules
empty bane
So what do I do if it's enabled and still not working
earnest stone
edit command and see the user level it's set for plz
versed tangle
I contacted you guys back in April about Variations not working on YouTube. Has this issue been resolved or are they still not useable? Thank you.
fickle pagoda
The ticket is still open.
versed tangle
ok cool ty
polar caveBOT
@silent gulch Please abide by our server rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
stiff wind
i dont know how to enable points? i have the command but i dont see my loyalty settings so i cant reward a user with points
fickle pagoda
Loyalty is not available on YouTube.
stiff wind
so is there anyway for points or do i need to use another bot
dusty jackal
Hello can someone help me pls?
polar caveBOT
@dusty jackal Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
dusty jackal
I have a question!? The question is can i set a stream overlay when i stream on youtube? Sorry for my bad english i come from Germany
errant scaffold
You can if you have a PC capable of streaming.
errant scaffold
Ah. With a Laptop is not recommended but may still be possible. Depending on the Specs.
As you can download OBS.Studio that is free which is used mostly for streaming that you can configure the best settings 😄
At my day job so responses may be delayed.
earnest stone
depends on the game and laptop specs, there's some really good ones
dusty jackal
I have only a wind 7 laptop
earnest stone
best is to try it out, see if it can handle it without exploding due to overheat
dusty jackal
How can i cancel my sel acc ?
sage ore
shy quail
@sage ore OBS.Live is only for Twitch at the moment.
polar caveBOT
@woeful plover Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
fickle pagoda
That's our way of saying "Just ask your question."
woeful plover
Oh got ya
Okay.
So how do you decorate your screen
Like put stuff in certain spots
To pop up
So for example:
If I wanted a subscribe icon to pop up
How could I make it happedn in a certian spot
Of the screen
?
happen*
fickle pagoda
For an initial setup guide: https://strms.net/welcome
zenith oasis
Is there loyalty points for youtube?
cursive tartan
No, sadly not!
zenith oasis
Is there plans on implementing support for this? or is it blocked by youtube?
cursive tartan
I believe it is on the todo list, but no ETA on when that might happen
frozen wraith
Looking to use obs for recording just to but to downscale from 1440p to 1080p to make high quality youtube videos but when I set it up this way my recording is laggy. any ideas ? thanks
tall sun
Heya @frozen wraith , since this is an OBS issue, please try asking in the official OBS server.
polar caveBOT
@frozen wraith For the best OBS support, please join their Official Discord @ discord.gg/obsproject
frozen wraith
Hey thanks !
chilly drum
is there a "log out everywhere" function for the dashboard?
fickle pagoda
What do you mean?
chilly drum
I have someone who still has accesss to the streamelements dashboard, even though he's not a manager of the channel anymore
He refuses to log out
I'm wondering if there's a way to force him to
placid sentinel
how do i login to my youtube on the actual obs live for stream elements
it only says twitch
fickle pagoda
YouTube is not available in OBS.Live at this time.
fickle pagoda
No ETA at this time.
placid sentinel
ok thanks for the quick response!
restive patio
hey im pretty new here
polar caveBOT
@restive patio Please abide by our server rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
tall sun
Heya @chilly drum , in the SE dashboard, under Settings ? Channels, you have a list of "My Managers", with the option to remove a manager by clicking the X icon to the right.
You can get there directly with this link:
https://streamelements.com/dashboard/account/channels
chilly drum
He's logged in under the brand account whose chat we're managing
high sigil
Any update on the !subs glitch and the ${user} variable not working?
lime walrus
Here is a guide for our overlay editor: https://www.youtube.com/watch?v=LwAfMIR3Cj0&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv&index=5
polar maple
#helpdesk-youtube how can i use the streamelement donation or how can i transfer into my paypal account?
shy quail
You can set up the donations with StreamElements and the donations done with paypal, are transferred directly into your paypal account.
robust mango
Not sure what you mean by StreamElements amount
polar maple
yes
because i recently received a donation it's show me in streamelement but it doesn't show me in my paypal account now what should i do?
robust mango
@polar maple The tip was a G2A tip, meaning it went to your G2A Wallet, not your PayPal
I also noticed that you put your YouTube tipping link in your Twitch panels, not sure if that was intentional or not
polar maple
no it was paypal not G2A
robust mango
I logged into your account, the only tip you have is a G2A tip 😃
robust mango
If you go to this page: https://streamelements.com/dashboard/tipping/list it tells you who the payment provider is
And for this one it states "G2A"
robust mango
It goes to your G2A Pay account, so log into there 😃
void jacinth
May a staff member please enable G2A for me?
lime walrus
@void jacinth can you dm me your channel and account id please?
lavish dove
Can I log in on stream elements with my youtube account or only twitch??
lime walrus
For OBS.Live - only twitch
lavish dove
ok ty
rustic skiff
So chat wont work in youtube??
chat box not showing in my obs live
how to add it??
robust mango
OBS.Live doesn't support YouTube chat currently
compact iron
Live streaming doesn't stream frequently output is low
polar caveBOT
@compact iron Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
low sequoia
When YouTube support appears OBS.Live?
idle dune
no ETA
jolly kestrel
Can stream elements join my channel
plain kiln
trim path
Is there any way i can make a paid membership thing through stream elements
trim path
Coz it would really help
trim path
Ok then
trim path
Anyone know any videos on ps4/console streaming?
versed tangle
Does some1 know how to fix this: I got a black screen always on obs
I know that I need to choose game capture etc or display but it doesnt work
polar caveBOT
@trim path Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
cursive tartan
@versed tangle hey, you get a black screen all the time? With different games? Some games, especially from the Xbox store like sea of thieves etc, don't work via game capture. You have to use display capture for those.
versed tangle
no I littrelay cant see anything
even without games or something
But I have already test alot of things it just doesnt work
I cant fix it
cursive tartan
That sounds like a problem with OBS. I would say you should head over to their discord and ask them for help. Let me link it to you.
versed tangle
is cool thx
polar caveBOT
@versed tangle For the best OBS support, please join their Official Discord @ discord.gg/obsproject
latent lake
polar caveBOT
@latent lake Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
glacial granite
polar caveBOT
@glacial granite Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding `+fps_max 60` to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493
Twitter
cobalt prairie
Hello, i'm wondering about when obs.live will come out with youtube connect. (Like twitch login but youtube.) Thankyou.
cursive tartan
no ETA on that yet
urban acorn
Can I screen record and have stream elements on at the same time?
idle dune
what do you mean have stream elements open?
winged kraken
Hey
polar caveBOT
@winged kraken Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
idle dune
so what issue are you experiencing with obs.live?
cursive tartan
We only give out robux
fickle pagoda
idle dune
but i got a massage from @dim drift the last time i won. i still dont think hes recovered....
too far??
solar fern
robux? 
terse pasture
any update on total sub count widget for yt?
its been quite some time
it still counts session subs insteal of total
lime walrus
Still no update on the issue. Sorry.
terse pasture
i really appreciate the instant communication, but is anybody even working on that or looked into the issue yet? i have to update it manually before i start every stream
lime walrus
The task is still present and assigned to our Lead Developer, but there is no ETA on when its going to be fixed.
The issue is mostly related to another issue we have with YT so its taking a while.
atomic fox
Yo
polar caveBOT
@atomic fox Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
atomic fox
Hello I need help with streaming live on YouTube
worthy yarrow
Hello i am facing a problem which is that i am trying to connect stream elements chatbot for youtube live stream but it can't response any thing liked that i have watched everything in your tutorials and follow the steps but it can't helped me so i requested you someone please help me!!!
cursive tartan
@pale crag @worthy yarrow did you follow the video guides, is your channel public and online?
pale crag
yes
and both
added as moderator on the moderator list
and i was online like 20 minutes
cursive tartan
@pale crag #🇪🇸︱español
kindred ginkgo
Hello
I just want to know that how i can use stream elements for coin etc system?any way?
😫 I’m waiting
misty star
holas como esta bien
lime walrus
@kindred ginkgo we dont have loyalty foe youtube due to restrictions
versed tangle
yes website wont let me closed my account on here
errant scaffold
@versed tangle Relax with the spam.
What browser are you using?
Are you on this webpage? https://streamelements.com/dashboard/account/security
versed tangle
chome
chrome
wont let me closed my account on here i did all that stuff to close it and wont close it
cunning kraken
You shouldn't put your token in a public place.
hot veldt
Streamelements bot is acting a bit weird, today it said "Streamelements bot running elemensS" and then stopped working since 11:26am UK time. Any idea why it did that then stopped?
cunning kraken
@hot veldt Have you tried rejoining it?
hot veldt
Yes and it's still mod too
its detecting new subs but not posting any messages
Chat alerts are enabled for subs/tips etc so not that either
cunning kraken
What's your channel @hot veldt
hot veldt
The Real Koh Samui Webcam, the bot normally appears just in one live stream - Lamai Walking Street Stream.
fickle pagoda
The bot is not designed to join multiple live streams in a single channel.
hot veldt
Well it's worked fine in that single live stream for a few months
and know it is limited too as you say, however it does not explain why it just stopped working
fickle pagoda
Did you check all live streams to see if there was a single one it was working in?
hot veldt
Yes its not been seen since 11:26am UK time
fickle pagoda
So to be clear, you checked and it wasn't working in a single one?
And you were looking at Live chat, not Top chat?
hot veldt
Yup Live Chat, also Nightbot normally picks up and logs any messages from SE bot too
Is it worth me removing SE as Mod/re-add?
fickle pagoda
No. Give me a moment, I'm testing it in my account.
Don't thank me yet. If it works, you're kinda on your own. As mentioned, the system wasn't designed to deal with a channel with multiple streams. So just because that worked in the past doesn't mean it was a supported feature.
That's just luck.
hot veldt
I think I fixed it by turning off the chat on the live stream and then re-enabling it. I guess I'm lucky today.
pale crag
Guys is there any quick option to turn off Loyalty items notification ?
Im turning off one by one, and take me like forever
fickle pagoda
Confirmations will always display when redeemed in chat. Redemptions through the store page or extension will not. The "Redeeming this item shows an alert" option is specifically so something plays in the Store redemption widget. It is not referring to the confirmation.
pale crag
So ... is no option to turn all off ?
fickle pagoda
There is not.
fickle pagoda
@hot veldt Got done with testing. A bit ago, we had an issue with YouTube when they suspended our bot account, but it may have also affected the StreamElements connection to your YouTube channel. I'd recommend logging out and back in to StreamElements with your YouTube account just in case it needs to reconnect. I wasn't able to get the bot to join until I did that.
pale crag
Is there anyway to make a timer but
without loop?
i mean, when get the right time do something, then set off.
fickle pagoda
...huh?
pale crag
Timers do message every x times in minutes.
But i want a timer, not repeat itself.
One use.
fickle pagoda
That's... not what a timer is. A timer is a message that repeats at an interval.
If you want a one-use message, that'd be a command.
fickle pagoda
You can't. That's not what a command is. You type the command, it responds.
And there's no option to delay a command's response.
The closest thing to what you're looking for is to set a timer and then disable it manually when it plays.
But that'd probably be annoying to do, at least in my opinion.
pale crag
uhmm
tall sun
@thorn walrus How can we help? Are you streaming to Twitch or YouTube?
thorn walrus
both im using restream sir
versed tangle
!youtube
polar caveBOT
@versed tangle Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
misty star
holas como esta bien
fickle pagoda
#🇪🇸︱español ⬅ 🖱
tall surge
hello everybody
polar caveBOT
@tall surge Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.
tall surge
ty
I'm trying the multiple streaming for the first time
for my YT channel, which is older and my Twitch account, which is new
and how can I connect my YT channel to discord?
fickle pagoda
StreamElements does not have multistreaming support. Even if you connect both your Twitch and YouTube channels, data will not be shared or merged between them.
polar caveBOT
@tall surge Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
tall surge
bravo, thank you
tall surge
unable to connect YT channel with discord
when I click on that cog of wheel, I find all tabs, but when I hit the connections tab, it doesn't give me that option to join YT
or connect it with discord
tall surge
thank you
vestal juniper
hello guys
could someone help me?
i use streamelements on twitch, but now i need it on youtube
i setted everything, add as a moderator etc
but now i'm in live and the bot can't see me
robust mango
It seems that we haven't been told by YouTube's API that you're live yet, how long ago did you go live?
robust mango
Should be much quicker than that, to be clear, for our bot to join you need to be live with a public/listed stream, the bot must be told to join your stream (Join Channel on the dashboard) and you must add this YouTube channel as a moderator: https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
vestal juniper
everything done
robust mango
On the dashboard try Part Channel then Join Channel. If that doesn't work, try Part Channel, sign out, sign back in and then Join Channel
vestal juniper
okok
nothing
i don't know if it could be the problem, but this is wrong
i have no space in the name
robust mango
Think that should be fine
vestal juniper
i don't know what to do 😦
robust mango
I've asked our developers if they know what could cause it to not join your channel
vestal juniper
thanks dear
robust mango
Feel free to DM me about this later and I'll tell you if I have any news 😃
vestal juniper
thanks
versed tangle
I cant figure out how to get the "latest subscriber" widget to display my latest youtube subscriber. Can someone help?
robust mango
@versed tangle if someone has subscribed but they weren't announced in an alert and isn't appearing as your latest sub then it sounds like they had their privacy settings set to hide their subscriptions, which means that their sub event is private and can't be announced
versed tangle
okay, thank you for this answer bro. Do you imply there has to be an alert before the latest subscriber box is populated? Doesn't it find the latest subscriber anyway? and where do I set the source? I mean how does Streamelements know where to find the data to populate this box? Where is the field I need to fill?
robust mango
Our system retrieves events from YouTube's API, but to my understanding if the user says they want that data of who they subscribe to to be private then YouTube couldn't tell us about that event. The user must choose to have those subscriptions public on their end, it isn't something that you yourself have to do
!privacy
polar caveBOT
Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.
Private: When a users subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page, and their account is listed in the Subscribers List for any channel they subscribe to.
If a user has it set to Private they will not show up in the activity feed. More info: https://support.google.com/youtube/answer/7280190
errant scaffold
@worldly locust If you already signed in the Streamelements website using your YouTube account: You'll see the option to click "Join Bot" Follow the instructions that pop up after you click that.
versed tangle
I must say I'm a little bit confused. i've been using a widget from streamlabs that gives me a list of my latest subscribers. Is your widget different?
robust mango
Our widgets shows latest subscribers, on the basis that those subscribers are meant to be shared and aren't meant to be private
heavy marsh
Can u stream YouTube on Xbox
honest marsh
I tried to stream a few times using stream elements on YouTube and chat would not show up in the app on my Galaxy S10 nor would it show up how many people will watching my Cannell I am just wondering if it is something that I did wrong or if it is something weird with the settings that I am not seeing
soft sapphire
Yo, I've tried to change my payment method to SE.PAY and sadly could not do it despite meeting the requirements (I'm from Poland and have well over 100 followers)
Is that good place to get help in that regard?
tropic atlas
@soft sapphire did you get any error message?
soft sapphire
tropic atlas
when logged in with a twitch account?
soft sapphire
no, youtube one
tropic atlas
please open https://streamelements.com/dashboard/account/channels and give me your account ID
soft sapphire
5b37d57190cfb6787b9265c8
tropic atlas
ok, you should be able to use SEPay now
tropic atlas
no problem 😃
soft sapphire
Okay, I might have another issue. I've set up the se.pay and wanted to test if it's working properly. Seems like no payments can be made and error shows up.
the error says: "error! child "email" fails because ["email" must be a string]
soft sapphire
And one more question, in the process of changing payment options i've had to change the currency which kinda messes up tippers leaderboard (i've had USD before, now it's PLN). Is there a way to change leaderboard? I just want to multiply it by USD price.
errant scaffold
Loyalty Settings is not available with YouTube due to YouTube's restrictions.
versed tangle
ok
vital girder
Is there a streaming app for games yet
versed tangle
Hey Guys, i have a Question. For Example i become 3 or 4 Donations from 4 different People. Everybody donate 1 Dollar. So its 4 Dollar. How can i show that in my stream Permanent while i play without to go to the streamelements Website ?
So that u have a donate display
And without a Donation Goal
Only the Donates from the Day
scarlet wren
YO! how to setup streamelements for YT
fickle pagoda
Start here: https://www.youtube.com/watch?v=eeOsML7o5cY
twilit axle
