general-chat

[livid knot]

yup its working! ty for response

[flint forge]

It’s not on there

[fast otter]

Our Sponsorship offers are sent to channels based on the different requirements of the advertisers, which may include channel size, location, type of content, audience demographics, and more.

We cannot guarantee that a specific user will receive an offer, but keep an eye on your Dashboard and your Email for any new Offers that might come your way!

[flint forge]

What are the requirements

[fast otter]

That's up to the advertisers.

[flint forge]

Ohhhhh now I get it thanks

[mellow locust]

Just emailed the sponsor directly. figured it'd be easier.

[fast otter]

The sponsor?

[mellow locust]

currently in a sponsorship with raid, missing a code from their briefing, emailed their support.

[livid knot]

just curious, when you make a chat on streamelements, does it show EVERY chat from any stream connected? or just 1 specific. as in,

twitch only

or twitch/youtube and im assuming eventually kick

[fast otter]

The overlay widget shows the chat from the account used to log in

Same with the chat dock for SE.Live

[livid knot]

ahh okok, cause atm im logged into twitch and use multi stream from OBS plugin for kick. i see gotcha

so with that in mind, when you go to the "labels" itll be my twitch labels then im assuming?

[fast otter]

Correct

[livid knot]

so if i wanted to fix alerts* for YOUTUBE, sign out, then resign in through youtube side?

[fast otter]

Yes, you would need to sign out and sign back in to switch platforms on the dashboard

[steep moss]

i am unable to sign into youtube

is ticket system down?

[fast otter]

Raid support probably won't be able to provide the code for you. Please create a ticket or send an email.

[fast otter]

#submit-support-ticket

[brazen mulch]

Hi all

[remote forge]

Is it generally okay to share/advertise your RAID banner/personal link before your actual 2 hour stream?

[fast otter]

Yes

[remote forge]

Okay thank you! Kinda a must with my small spread out community 🙂

[worthy pollen]

i have sound alerts on streamelements and soundalerts.com. are 2 different follow alerts gonna play at the same time if i dont disable 1?

[pseudo hull]

If by dumb luck you're unlucky enough yes.

[worthy pollen]

so disable 1 to give priority to the other?

[pseudo hull]

Well not have them clash but yes.

[worthy pollen]

many thanks

[weary vigil]

Get at least 2 viewers to perform Raid: Shadow Legends level 25
I have this raid sponsor thing but it show 0 and i know my friends are downloaded it with my link and reached 25lvl?

[weary vigil]

And first "quest" is reach 12lvl but i have like 15 viewers do it and donwloaded with my link but only 7 of them registered to sponsor system

[weary vigil]

Any1 having same problem

[gusty bloom]

@ancient summit @ancient summit

Please add me back and accept my private message this is very important

[fiery spear]

[plain karma]

I keep trying to submit a ticket but I keep getting a "Please try again" message

[pseudo hull]

Please email [e-mail] for now.

[glad trellis]

Good morning! I am a New streamer and I use stream elements as a platform. Can I do an overlay with a scroll text that can repeat himself? Just like în news stations. Can someone help me please 🥺

[weary vigil]

idk what do i do

[vernal bloom]

Any staff members available?

[sage bolt]

Bot not working?

[heady oar]

Hey guys i have a question, i had a lot of loyalty points on my friend chat but now i've changed my nickname and i lost it. Is there any option to bring it back?

[brazen monolith]

In the Labels section of the Overlay Customisation Screen, what's the difference between Latest New Subscriber and Latest Subscriber?

[mellow quiver]

is who form germany and can help me with obs?

does anyone now how i can diconect my streamelements from my obs?

[brazen monolith]

#🇩🇪︱deutsch

[brazen monolith]

Those channels are right down the bottom of the list

[snow wolf]

Hey, type !rename oldusername in the streamer's chat. Replace oldusername with your old username.

[heady oar]

Thx so much

[north forge]

Hi all

Im after some help if possible im new to stream elements

[errant folio]

i see again chat dead from streaelemnts :C

[ivory zenith]

Are there any extra steps I need to take to use #submit-support-ticket ? I'll submit one on the site but, it won't let me type in that channel.

[dapper plover]

bot not working again?

[wintry trout]

Im in my streamers offline chat, I have SE responding to my commands

[snow wolf]

You can type the command in any other channel

[ivory zenith]

Thank you.

[wintry trout]

It looks like that channel just had typing permissions removed, however the first step still says "Here's what to do:
1️⃣ In this chat type !ticket and give a short message about your problem..."

[fast otter]

There is a minor issue with that channel so the permissions were removed, the command will work anywhere.

[wintry trout]

ah, gotcha

I got a question, im looking around to see if it was already answered, but I havent seen an answer so far. Is there an issue with the chat bot not outputting more than 5 lines into a twitch chat?

[autumn stratus]

Guys is the streamelements tip page not working? The login popup keeps poppin up when logging in

[ivory zenith]

For what it's worth the SE bot isn't responding in my chat, either.

[fast otter]

That's a known issue.

[snow wolf]

Try parting the bot from your channel then add the bot back to your channel

[wintry trout]

ok thank you. is there a list of know issues that can be browsed?

[ivory zenith]

#known-issues

[wintry trout]

theres no detail in that channel

[ivory zenith]

This did not have any effect in my channel.

[snow wolf]

It wasn't for you.

[autumn stratus]

Hello, is tipping down? I can't login on multiple tipping pages

Whatever platform I try I cant login

[ivory zenith]

My apologies.

[snow wolf]

np

[velvet silo]

Hey guys, you never know what streaming can bring you. From Twitch now I ended up streaming conferences. My question is: is there a way to zoom in with C920 and then manually follow person with joystick/mushroom stick? Just like if it was a real camerman following it's "object" on stage. Thanks fellas

[celest charm]

streamelements bot down?

[past shell]

@celest charm ⤵️

Go to the Dashboard > Right side > Part channel > Join channel (https://streamelements.com/dashboard) https://i.imgur.com/uYVb8OK.png

[sharp stone]

didn't work for me, tried it multiple timse

timse

[toxic latch]

trying to put in a ticket and it doesnt allow me too. saying that i dont have permission. Can someone help please?

[snow wolf]

Try in this channel !ticket your problem here

[toxic latch]

lol thats not on the server in my POV

[alpine atlas]

Has anyone ever got the "The caller does not have permission" error when trying to create a broadcast for YouTube?

[hearty patio]

Greetings! Is there a way to show our top tippers as an overlay on stream?

[ivory zenith]

What they mean is, type that command in this chat #general-chat

[ivory zenith]

Is anyone watching this severe weather event live stream on YouTube?

[ivory zenith]

No? I didn't know that was a thing o.o

[torpid igloo]

is the chatbot down at the moment? I get no responses

[vagrant lion]

Need help 😔😔😔

😔😔😔

@daring yew @languid hazel

[snow wolf]

@vagrant lion #submit-support-ticket

[ivory zenith]

Hello does anyone know how to setup a sound alert when I get a new message on my twitch chat ?

[past shell]

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

[vapid mauve]

!help I changed my Twitch name and I tried to update it on Elements but it keeps showing an error.

[fast otter]

!ticket

[mellow locust]

is it possible to expidite payment from a previous sponsorship?

i'm still waiting on one and i gotta pay bills ;3;

[ivory zenith]

How long does it usually take to get verified on the payment page on se? It’s been 15 days and I still haven’t been verified lol

[unborn fog]

Heyyy

[static socket]

Has anyone ever had issues with the progress overlays for a sponsorship just not working?
I’m running the Marvel Strike Force one rn and the overlay just doesn’t show up no matter what I do

[static socket]

the ticket command isnt working?

[fast otter]

Is that a question or a statement?

[static socket]

ahh yes
it doesnt seem to be working when I try to use it
and I wanted to know if anyone else was having the issue

[fast otter]

Send an email to [e-mail] and you'll get a ticket. Apparently the discord ticket bot has the day off

[static socket]

ah gotcha

I'll do so after stream then ty!

[cursive folio]

Anyone know how to setup : “shoutout was given to” when raided?

[surreal arch]

what the

Ticket command isn't working for me

I don't see my channel

[static socket]

Yeah the bot isn’t working

[static socket]

Try this

[unreal pivot]

i dont have access to any of the support channels despite accepting the rules :c anyone know why?

[frozen pasture]

#how-to-get-help

[unreal pivot]

ahh i see that i just dont have access to the community help channel for some reason D:

[frozen pasture]

The community help forum isn’t currently active. If you’re having an issue with streamelements you can create a ticket using the instructions in #submit-support-ticket

[ruby echo]

Server says to get help in another channel but nobody is helping in that channel.

[frozen pasture]

If you’re having an issue with streamelements you can create a ticket using the instructions in #submit-support-ticket

[ruby echo]

Okay!

[static socket]

except the bot isn't working 😅

[ruby echo]

it worked for me

[static socket]

oh is it finally working?

[ruby echo]

yup

[static socket]

it wasnt the last time I tried lol

huzzah!

[drifting wedge]

hi im new here how do i add overlay and do i need to pay

[past shell]

@drifting wedge ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

[fast otter]

Everything from StreamElements is free

[drifting wedge]

thanks its working now

[latent pagoda]

Guys I need help, I have two screens, the main 240hz and the secondary 60hz.
When I have streamlab open on the 60hz monitor, my game on the main screen is also at 60hz. This doesn't happen if streamlabs is minimized to the main screen, does anyone know how to fix this?

[pseudo hull]

You'd wanna ask them about that.

[latent pagoda]

How do I ask?

[pseudo hull]

Ask in their server

[latent pagoda]

Suport server i dont have permission to chat

[stone talon]

I cant figure out how to post a support ticket,
so.. @west jewel
I've been live with your War Thunder sponsored stream and the widget counter is not moving. I've been live for over 3 hours, doing well in-game, with no movement. Please let me know what's going on as I am losing earnings.
Thank you.

[left pawn]

hey guys is there a plug-in for Streamlabs? I had OBS before but it keeps crashing so I’ve switched to Streamlabs

[pseudo hull]

Email [e-mail] @stone talon

[fast otter]

There is not a plugin for StreamLabs

[left pawn]

so if I wanna skip alerts or anything I’ve gotta do it through a browser?

[fast otter]

I believe so, yes

[opal geyser]

yo are commands not working right now ?

ok nvm its working

[quiet oyster]

Im trying to finish setting up thee installation but the page isnt loading anything to do

[faint knoll]

question (i cant get ticket bot to work for me)

Is there a way to log into SE.Live without logging in with a platform? i also use restream and when i enable SE.Live for the alertbox it disables restream and only goes live on 1 platform.

[crisp raptor]

How is it going everyone

[ivory zenith]

anyone here know, why is like that in my stream ??

[real dagger]

What do you mean? The red dot in screen center?

[sick comet]

has anyone received any sponsors lately or nah

[limber wraith]

Hello

[autumn stratus]

Indeed…

@random quartz lets hope so

[umbral saddle]

hey guys

[surreal arch]

My overlay won't appear, I have refresh on, shutdown on, and browser acceleration in obs settings off

[gray bay]

@sick comet i receive them but cant accept them, not sure why

[chrome cedar]

Has anyone recently accepted the Renfield Sponsor yet the portal page does not open anymore? I set up my browser settings and stuff last night and now I plan on streaming and promo-ing the stuff today however when i go to the 'sponsorships' portal and go to 'VIEW' the campaign, its not there

Then when i go to get 'Help' and 'Get Support' when asking what sponsor im looking to get help for, Reinfield just doesnt show up....Super weird

oop, i just got access back to it, nvr mind folks~!

[agile finch]

whats happening with the stream elements sponsorships atm????

anyone got any ideas?

its been over 4 weeks and not had a single one sent through

[fast otter]

As far as I am aware, there are no issues aside from what's in #announcements .

[agile finch]

so no issues, just a boycott?

[fiery spear]

[fast otter]

No boycott, just no sponsorships that you meet the requirements for.

Depending on ticket volume 24 hours.

[fiery spear]

yoo so se i know I'm a bit of a dick head when it comes to how heavy i am to call you guys out on things i feel you can do better on but i got to give credit where credit is due tho apart from the issue i'm currently having you guys did a fantastic job with the bot for youtube and you guys finally added support tickets like i said I know i'm a bit of a dick head at times but appreciate the efforts you guys are making tho at least you guys are trying unlike well you know who

also totally forgot i had this on my pc but

@lone inlet

[lone inlet]

https://tenor.com/view/keyaan-john-wick-keanu-reeves-gif-22837476

[fiery spear]

mr renziito

i doubt you'll remember me tho

been too long

[lone inlet]

i do remember you but with a dif name XD

[fiery spear]

oh boy

He knows

[ivory zenith]

Does the ticket system not work?

[lone inlet]

i don't know why it doesn't work for some users.. still debug it

in the meantime please send us an email at [e-mail]

[ivory zenith]

I am having some trouble in store and overlay

[fiery spear]

it's still a new system so issues are to be expected

[ivory zenith]

Mercha rotator not working and my store html still says my old name

Merch*

[fiery spear]

lmao i just realise se email still refers to me by my og og yt url

lol

[rugged galleon]

Kind of a silly question, but is there a widget or way to track cheers(bits) per session using a graphic or counter? Everything I've found has been per week or month which doesnt help me

[winged roost]

Hello nerds I would like to make a formal complaint about the SE Bot... For some reason, every time I do the !love command, the bot always degrades me into insignificant numbers... Does the bot have something against me? Cause this kinda sounds personal at this point.
Could you guys check with the bot if it has a grudge on me? Because I would love to be loved.

[fiery spear]

mmm

i don't think that's an issue the staff can fix

[winged roost]

I'm sure the team can have a chat with the bot. I'm for sure very sad that ,every time I tyime the command, I get some .... mediocre numbers...
It's affecting me.

[pseudo hull]

If you're intending to do 1-100 use this in place ${customapi.https://decapi.me/random/number/1/}

[winged roost]

Wait is this above for me?

[pseudo hull]

[winged roost]

How would I do that if this is happening in other channels but my own? (because I don't have the command in my channel)

[pseudo hull]

Ah

If they're using our internal random number variable that's the cause as it's jank AF.

[velvet swallow]

mega sorry for this question no matter what Role I select on here, I can't see the sponsorship campaigns questions channel, just says No Access ;-; pls point me in the right direction

[fiery spear]

yeah how about you don't do that

oh my

@pseudo hull

[wheat mortar]

hey guys

anyone here understand kick

i need help setting up the moderation systems

n commands they can use

omg ur so smart

now someone who isn’t a dumbass

[fast otter]

sighs

[fiery spear]

thx @fast otter

Anyway

[fiery spear]

sup

oh

pretty sure they don't have moderation systems and for commands the only bot i'm currently aware of what supports kick is botrix

@wheat mortar

[fast otter]

Kick doesn't have a public API, so whatever their built in moderation tools are, that's all that technically officially exists.

[fiery spear]

yep

The better question is what moderation tools

[fast otter]

There's a couple that use the not-officially-public API, but they don't work well.

[fiery spear]

oh

[wheat mortar]

alr thanks

[fiery spear]

np

[fiery spear]

oh man

I just realised

next tuesday...

man

I feel old now

[stuck drum]

Hey, is the command !ticket not working?

[fiery spear]

yes some users are having issues making tickets some are not in the meantime if you need support email streamelements at [e-mail]

thx TheSemicolons

or whoever dealt with it

[fast otter]

People being degens while I'm trying to get work done 😦

[fiery spear]

apparently so

shame i don't have the abilities to deal with people like that

oh well i do what i can by letting you guys know tho

[frozen pasture]

Nobody pinged so I didn’t see it

[fiery spear]

didn't see you online or else i would have

[wispy ember]

@nova otter @clear egret @blazing plume

I am a Dream Team member. My main, partnered Discord account just got hacked. Do you guys have anyone's contact over at Discord so I can recover it?

My account in the Dream Team is Khasino#2011

@feral hazel @tough hinge @thorny reef Please see above message.

@sand nova @icy storm @royal nest @vague surge @tardy ledge maybe one of you can assist?

[fast otter]

Please don't ping random staff

[wispy ember]

@fast otter I'm not sure which specific staff member I need to speak to.

[fast otter]

They have been notified

[wispy ember]

I don't remember the dream team overseers and I can't even view those channels on this account.

Thanks.

[slate dune]

hi everyone, not sure if this can be posted here but wanted to know what recommendations you guys have on chairs?

budget is between 300-500

[fast otter]

They're looking into it, you'll either get a DM or a ping when there's an answer

[wispy ember]

I appreciate it

[frozen pasture]

Check Corsair’s website

[faint lagoon]

I need a streaming group

[kindred thunder]

WE JUST HIT 50 FOLLOWERS ON TWITCH!!!!! YEESS!!

[ivory zenith]

Gratz

[kindred thunder]

Thank you!

[ivory zenith]

Gonna use stream element wedget for the first time today. Wish me luck lol

[vital minnow]

Hello guys just a question what I had to pay for my raid shadow legend campaign on April 5 and there’s written Submitted for payment since yesterday that what it means thank you in advance

[north forge]

Can someone help me as ive purchased an overlay and cant activate it ive watched loads of you tube videos and its took me all day and night to set up the bot commands im really struggling if someone can dm me in 2 hours i need to sleep thanks im advance

[frozen pasture]

Purchased from where?

Both Nerd or Die and VBI have one-click installs, and Owned3D has instructions on their website

[left jasper]

Good morning)

[unborn fog]

Why can't I see message history of #collab-opportunities

[meager inlet]

hi

[left jasper]

hello)

[meager inlet]

Only real OGs know my username 😄

[main ice]

i cant figure how to show my alerts on stream does anyone know how to?

[north forge]

U@frozen pasture i purchased from ownned3d ... and streamelements yesterday i cant access obs or download it and i cant seem to get it going

[sacred fossil]

Someone now when the Ticket-bot starts to work?

[fiery spear]

some users are having issues making tickets some are not in the meantime if you need support email support at [e-mail]

however the team are looking into the issue

[digital sail]

Hi, I just started streaming on youtube but facing a issue. Stream alerts not showing on stream. Can anyone help me ??

[fiery spear]

you're referring to sub alerts?

[digital sail]

not understand what are saying, but see the attachment please. Default chat doc not working, no activity showing in my activity feed and also now alert poping on stream.

[fiery spear]

well if you're talking about sub alerts then

Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.

Private: When a user's subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page and their account is listed in the Subscribers List for any channel they subscribe to.

If a user has it set to Private they will not show up in the activity feed.

[digital sail]

can you help me on vc ?? I am new

[fiery spear]

i just told you why you're not getting sub alerts ^^^

[tardy saddle]

hey nvm my preview issue, anybody know how i can remove the "preview" on my offline page?

i did google it and it told me to turn xyz off in the bettertv settings but it didnt change anything?

[oblique shadow]

all my hello fresh new sub on my campaign just disappeared?

[snow wolf]

Hello

[tired summit]

I've submitted a couple of tickets about an overlay issue I'm having and it's kind of just eaten them without moving to step three.

[oblique shadow]

hello, basically my overlay shows 3 but the tracker on the website shows 0 now?

[inner quiver]

may someone help me? i tried to add my youtube channel to my main channel on streamelements and when i tried to login it pops me Error executing flow. Please contact us for help.

[snow wolf]

Please submit a ticket by using the !ticket your problem here command. See #submit-support-ticket

[snow wolf]

You need to submit a ticket #submit-support-ticket

[inner quiver]

okk

i cant type in that channel

[snow wolf]

You can use the command in any other channel

[inner quiver]

it doesnt work

no ticket opened just nothing

[snow wolf]

Email [e-mail]

[inner quiver]

already did

[pliant gazelle]

I just wanted to do some research before I asked my question, but I can't even get into the channels to find out if what I need is possible. In #how-to-get-help, it shows me this:

[vestal marsh]

Hey guys...I figured this would likely be something that others have dealt with and fixed. I am new to streaming and use OBS...sometimes my alerts work and sometimes they don't...regardless there isn't sound when I'm streaming on twitch. Any advice? 🙂

[opaque wind]

does anyone know a fix for a white page on the tip part of elements?

[tough hinge]

For now, just continue using the helpdesk channel, or fill out a support ticket!

[past shell]

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff can track and resolve your issue in a timely manner.

[north forge]

So how do i get my overlay to start working its pretty tough going and not getting very far... i have purchased an overlay directly from S.E and have chosen it from overlays but what do i do next to activate it on my Stream???

My console is a ps4 and im using Android devices for my Stream managers ...

Any help would be very much appreciated as i have spent a bit of miney now on like own3pro and cant even access it as im unable to download obs...so thats why i purchased directly from S.E

[frozen pasture]

Overlays from StreamElements are free…..so how exactly did you manage to buy one?

[umbral belfry]

Tickets not working?

[frozen pasture]

Email [e-mail]

[umbral belfry]

Just got an issue with tipping alerts not showing up?

[ivory zenith]

So if im doing a give away when i hit my follower goal when should I set up my give away?

[frozen pasture]

You can set up a giveaway and not activate it I believe.

[ivory zenith]

okay and last question. Is there away to set up an automated message i can set up when people come into stream to announcing the details to promote the upcoming give away?

[frozen pasture]

Chatbot timers

[north forge]

@frozen pasture i have a reciept

[frozen pasture]

And you are 100% sure it says StreamELEMENTS

Because everything within the StreamElements ecosystem is free

everything

Did you buy an overlay FOR streamelements?

[north forge]

No its to use with my twitch stream ..im new to all this twitch and discord but im using S.E as my mod and just getting used to it

[frozen pasture]

Right, you purchased an overlay from a website to use for your twitch stream and it is designed to be used with streamelements. What website did you purchase it from?

Nerd or die?
Own3d?
Visuals by impulse?
Someone on Fivver?

[north forge]

Links

?

[frozen pasture]

When you selected your overlay, did you choose one from the overly gallery within your streamelements dashboard?

[pliant gazelle]

ok, is there an "easy" way to copy chatbot settings from Twitch to Youtube?

[frozen pasture]

Unfortunately no.

[pliant gazelle]

Drats... I was hoping there was at least a way to export the SE settings to csv, and then import, but I can't even find that. Import doesn't support importing from another channel in your SE account, which I find...odd.

[frozen pasture]

I believe the reason for this is due to the limitations of the YouTube API for chatbots, but I’m not 100% sure.

[past shell]

@north forge ⤵️

Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart

Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview

[frozen pasture]

Just so you can take a peek at some info on how to use StreamElements

[haughty stag]

Is there a way to tie twitch channel points to streamelements taking an action to play an animation? As an example, someone claims the Lurker Channel Point reward to have stream elements roll a graphic + voice/sound?

[ivory elm]

what is the best editing software for youtube ?

[finite moss]

Not sure if anyone else has had this issue, but with Media Request on StreamElements it works totally fine when im not live. requesting songs etc. However when I am live when me or my viewers try to request a song, it will kick the song directly into the history instead of playing it, and will just jump to the next song in my backup playlist. Anyone encounter this or know how to fix it? Appreciate it in advance

[rare flicker]

I guess the ticket system issue hasn't been fixed yet?

[trail terrace]

I am also having trouble submitting a ticket, I didn't know if I was getting it wrong or something

[fast otter]

https://obsproject.com/kb/post-production-tools

[frozen pasture]

Triggerfyre

[flat basin]

<@&364840891023622144> spammer adding people out of nowhere from this group
User ID: 1082746613614792776
Username: anniejames#4168

[blazing cloud]

banned

[tough hinge]

Just beat me too it!

Thanks @blazing cloud

[blazing cloud]

[sour cedar]

Question for you guys, if I have overlays set up under the "youtube" tab, will everything work the same for twitch even though there are no over lays under the "twitch" tab? Thanks!

[frozen pasture]

No. You will need overlays specific to twitch. You can however duplicate overlays to twitch from YouTube

You can do that in the overlay gallery I believe

[ivory zenith]

how do you do the stream elements w-9

it asks for information that i dont have with stream elements

[sour cedar]

Thank you for the reply, I will see how to duplicate and move overlays to the twitch side. Thanks again!

That was super easy, I cant believe I missed that @frozen pasture

[bronze aspen]

question- is streamelements going to eventually have kick compatibility?

[past shell]

@bronze aspen ⤵️

While we welcome all newcomers since it means more options for creators, we do not have the bandwidth to take on any additional platforms at this time

[bronze aspen]

got it

[crimson relic]

Which chat channel do I submit a ticket?! It keeps deleting my message after typing out a whole explanation

It'd be really helpful to link the proper channel under "submit support ticket". It says to use the ticket command in any chat, but deletes the message in every chat I've tried.

[signal cradle]

streamelements not in my viewers. no commands are working. ive just recently unblocked streamelements. didnt block it on purpose but since then no commands work

[forest stream]

how do i get help right now

my activity feed was just black so i logged out and now the whole login screen is black, i unintalled and restarted

[past shell]

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

[ivory zenith]

Hello everyone, since im new I just wanted to introduce myself... First an Foremost this is not intended as any sort of advertisment... My name is Michael, I am the owner of Siskas Electronics Repair and Cleaning, and I am also a new content creator for youtube and patreon. I joined this server to get to know more content creators, and hopefully learn a few things. Any advice anyone has, please feel free to share... I started my channels with my daughter in hopes of enticing her in the life of tech, so I want to try and make my channels as fun as possible while staying educational

[mild robin]

um i cant open a ticket its just deleting my message and nothing is happening

[fast otter]

Send an email to [e-mail] with your issue

[opal cradle]

I have a question

my streamelements when I run it it crashes

does anyone know why

?

[tropic vapor]

Hi

#osmanopgaming

[south crescent]

I think the ticket system is broken

[fading zealot]

oh

ok then

[south crescent]

I tried earlier too and it didnt do anything lol

[fading zealot]

then i'll try again later , thx anyway

[sharp marsh]

Hey y'all!

[patent escarp]

How long after the day you're supposed to get paid for a sponsorship do they actually pay you? I interpreted "We will send you payment by Apr. 6" as I would get paid before or on Apr. 6. I've already waited a month, whats the hold up?

[cedar thunder]

Can I add a donation payment method using blik?

[pseudo hull]

No.

[cyan frost]

Hey so I don't know where I'm supposed to ask this so I'm just going to ask this here because I just want clarification on the most recent War Thunder Sponsorship and the wording is very vague and unclear. For the "Earn $15 for every 5 battles with at least 1 hit" campaign goal does that mean every 5 battles I myself do I will receive an additional $15? Or would I need 11 other people to sign up and play at least 5 battles for me to receive money?

[feral dagger]

Has anyone else had the problem today with the overlays? They were not shown in stream, neither chat nor alerts nor anything was seen.

I don't know if the problem was related but while I was streaming only the browser sources of streamelements weren't visible, while I was watching my stream in my browser (edge) it looked all lag as if it was at 15 fps, but on all other devices As a telephone, television and my viewers saw it well and fluently.

I tried restarting the stream, the computer, obs, clear cache, clean temps, update drivers and windows and the problem persisted when I turned on again 40 minutes later.

Also, for 3 months I have had this annoying problem where I have my alerts configured with a text delay of 1.1 seconds and a disappearance offset of .9 seconds, but it does not respect it and in the end they all go wrong, with the animation and text on Do you know if there is anything I can do to fix the problem?

[ripe cliff]

is there any option to show [in event list] how many gifts someone gave instead of each single subscriber?

[mortal umbra]

Did the onboarding and signed the agreement form for Renfield sponsor and it said I had until April 9th to stream. Purchased a vampire costume for the sponsor stream and hyped it up to my audience. It now says offer not available due to high demand. Hoping this can be fixed.

[pseudo hull]

@mortal umbra unfortunately if you did not click start then the opportunity you had spotwise was claimed by another individual who was given an offer as well.

Some campaigns have no real issue when it comes to waiting but otherwise will have your spot given to someone else who was offered and started sooner while spots were available.

[mortal umbra]

So what is the point of hitting "Accept offer" if they just give it away? This makes it impossible to prep for sponsored streams.

[pseudo hull]

Accepting doesn't guaruntee a spot. It simply says you are interested in doing it rather than you actually are.

Until you hit start you are at odds of availabile spots reaching 0.

[mortal umbra]

Hit start meaning go live correct?

[pseudo hull]

No. Hitting start from the campaign section.

[mortal umbra]

This button yes?

I hit that button and signed the agreement forms. All that was left to do was placing the banner, notifications, and going live.

It said I had until April 9th to complete

[pseudo hull]

Since I happened go have a RSL offer this is what had to be clicked.

Once you click this button you have your spot secured.

[mortal umbra]

Yes that is correct

I was at the setup section where it gave me the ad read and such

Along with the links and settings for OBS banners

[pseudo hull]

I understand that.

Until you hit the start campaign button similar to this one you haven't secured a spot.

Assuming there aren't issues preventing you from doing so.

[mortal umbra]

There was text at the bottom of the page that read "Not interested? Cancel here." with a button to cancel the sponsor...

Just wish it was more clear.

Thanks for the help.

[pseudo hull]

Um....

Mind grabbing this?

[mortal umbra]

I can't get in anymore because it's locked now

[past shell]

Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[mortal umbra]

5e744283f8266e5f63a7d857

Got it sorry thought you meant grab a screenshot of the sponsor.

[mortal umbra]

This message right here

Makes it seem like everything is set in stone and makes the creator believe they are locked in. Would love to see this changed in the future so more creators don't lose time and money preparing.

[tidal hare]

I am trying to submit a ticket on streamelements website and it is telling me to please try again, ive done it several times now.

[snow wolf]

Email [e-mail]

[tidal hare]

thank you

[halcyon scroll]

Is chat bot down?

[night orchid]

can i get some one to help me with the bot

[rare flicker]

works fine for me

[void ore]

Does anyone know if the going live twitter posts are going to be effected by the new Twitter API rules??

[frozen pasture]

There's a good chance they could be depending on how Twitter decides to structure their API access. Currently however it is unknown.

[azure mason]

hello

i need help @frozen pasture

it wont let me submit a support ticket

[snow wolf]

Send an email to [e-mail] with your issue.

[zinc mauve]

How can I make command shortcuts? I mean !setgame just chatting -> !jc

[azure mason]

just asking tho

how do i fix failed to load module for the twitch login.

[zinc mauve]

any help?

[fast otter]

Add a !jc command and have the command run ${setgame "Just Chatting"}

[hollow quarry]

hello im new to the group :)! does anyone know how to get this dock in obs back ?

[azure mason]

@snow wolf how do i fix failed to load module for the twitch login.

[snow wolf]

Docks > Twitch Stats

[snow wolf]

If you are not seeing the OBS Twitch integrations and have SE.Live installed, please follow these steps:

1. Make sure you are on the latest and greatest version of SE.Live
2. Exit OBS (make sure OBS is not running)
3. Delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
4. Start SE.Live
5. Settings > Stream > Disconnect > Connect

[azure mason]

how do i check if im on the latest version

[snow wolf]

StreamElements menu and check for updates.

[azure mason]

ok its up to date

[blazing yew]

Hello! I'm new here. I tried to submit a ticket but it disappeared. I'm just trying to setup my tracker widget and I'm having problems. Any help would be great, thank you!

[azure mason]

i tried it still not working

can anyone else help me with this please

[snow wolf]

You can email to [e-mail]

[snow wolf]

Please try and restart your PC and try again. If its still not working, please try and reinstall OBS.Studio and the SE.Live plugin.

1. Uninstall SE.Live and OBS Studio completely, but leave the "user settings" option unchecked (For reference: https://i.imgur.com/LBaHgM1.png)
2. Restart your PC
3. Download and install OBS Studio from https://obsproject.com/
4. Download and install SE.Live from https://streamelements.com/selive

[ivory zenith]

gey stream elements question is genital jousting a game you cant stream?

[fast otter]

https://help.twitch.tv/s/article/list-of-prohibited-games

It is explicitly banned by Twitch

[ivory zenith]

thanks

[hidden spruce]

Is there any way to modify the value of the response for the !watchtime command in order for it to just solely show the # of hours?

[feral gulch]

Hi! I have a small question... Is there a way to share an overlay made in streamelements to other people?

[tawny walrus]

Hello! I am currently trying to make a ticket with the !ticket command but nothing seems to happen after it is submitted and removed. It mentioned a bot creating a message but don't see anything

[fast otter]

There is not.

[fast otter]

The command doesn't work for some people, the devs are aware. Please send an email with your issue to [e-mail] to create a ticket.

[tired garden]

Hey allllll

[hidden spruce]

I see, thank you though!

[ebon kayak]

Unintentionally, I banned streamelements from my live, but I already unbanned and modified it, but my live did not return.

Can someone help me?

[autumn ferry]

wsg

[fiery spear]

https://tenor.com/view/no-i-dont-think-i-will-captain-america-old-capt-gif-17162888

[past shell]

@autumn ferry ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[forest stream]

how do you get your view count to show up on the obs docks? sometimes its there and sometimes not

[light spoke]

i don't create a ticket

I write !ticket and the title and it does not work

[fast otter]

Really?

I go to the bookstore and then the spammers show up 😦

[turbid rose]

Sup

[fast otter]

Send an email to [e-mail] to create your ticket.

[light spoke]

do you mean I send an email saying I want to create a ticket, or do I send an email writing the problem directly?

[fast otter]

an email with the subject as the title of your ticket and the rest of the ticket in the body

[light spoke]

ok, thanks you

[strange creek]

HI I'm trying to find a way to copy widgets from overlay to another

is that possible

I don't want redesign them again

[glad garnet]

anyone know how to get your custom video/webm to show when doing custom css for alert box

?

[gloomy vector]

All of my overlays that are controlled by SE went invisible while I was live. They are active and visible in my OBS but they just disappeared on the screen, and nothing I have tried can fix it. The reload overlays button on the SE activity feed also broke. SE.Live and OBS are updated. I am connected to SE in OBS. I don’t know what else to do and no ticket is opening.

[sterile hinge]

can streamelements bot use follower emotes?

[frozen pasture]

If the bot is subscribed to your channel it can use channel emotes.

[pseudo hull]

@sterile hinge no.

[sterile hinge]

it is for me though

[pseudo hull]

You said follower.

[sterile hinge]

yeah, thats a follower emote on my channel

[pseudo hull]

0.o

Unless something has changed that shouldn't be possible.

[pseudo hull]

I know

[sterile hinge]

it also uses my astronaut one too

[pseudo hull]

The bot doesn't follow anyone so there's 0 reason it should work with it's account.

[sterile hinge]

i found out about it on reddit, apparently you just type the name of it in the custom command and it works?

[pseudo hull]

However if it works it works

[sterile hinge]

hopefully they let it stay that way. benefits my community really well

[pseudo hull]

All I can say is knowing what I know regarding required availability is if/when it breaks we can't help you until they change it.

[sterile hinge]

understandable

[winter bough]

I'm having the issue with alerts with SE not showing up... did you get your issue resolved?

only the merch alert seems to actually show up... followers, cheers, etc... don't

[gloomy vector]

Nope still waiting on a ticket

Hasn’t even been opened

[deft ginkgo]

Hello, what commands do you use in chat bot 🙂

[winter bough]

weird... I just don't understand how the merch alert works but none of the other ones will tbh

[gloomy vector]

Nothing of mine works. It's all still there and functioning within OBS, but it doesn't show up on stream

[winter bough]

oh see mine won't even show on OBS

[gloomy vector]

It's something with my connection to SE, but I can't figure out what because I can see that I'm connected everywhere. Relogging didn't fix it either

[stoic jackal]

In the channel I moderate in !Followage is not working, all the other commands work though

[gloomy vector]

Literally my overlays are just invisible

[fresh chasm]

Does anyone know how to put in a nonstandard postal code and phone number when purchasing merch from SE.merch? I'm trying to send something to Brazil and it won't take the postal code or phone number.

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[gleaming escarp]

is ticket system down currently?

[snow wolf]

If it does not work then you can send an email to [e-mail] with your issue.

[gleaming escarp]

Thanks @snow wolf 🙂

[snow wolf]

Then how did you register on YouTube, Twitch and other platforms if you don't have an email? You can ask in the helpdesk channels

[gleaming escarp]

If you ever need to reset your password or anything you’ll get locked out though, you should really consider actually getting an email to use

[proper oar]

Hi, does anyone know why 7tv emotes won't appear in SE chatbox overlay?

[placid pine]

hello

i dont know why but i'm getting white screeen on obs not atle to login to

[ivory zenith]

is it me or does the support ticket not work atm?

[meager ermine]

I transfered over my alertbox from Streamlabs to Streamlements, and my Alerts are all messed up, how do I fix this?

[quiet rivet]

When will streamlabs get kick integration

[pseudo hull]

Ask them.

[quiet rivet]

sorry i mean stream elements

dont know why i typed labs instead of elements

[pseudo hull]

Short answer is nor until they make it possible.

[quiet rivet]

so how does bottrix have alerts and chat bot for kick

[pseudo hull]

My understanding is it's setup entirely by them. Nor you.

[dreamy cradle]

Hi everyone!

[plush geyser]

Someone help me set up SE Pay

[frozen pasture]

https://support.streamelements.com/en/articles/176-se-pay-overview

[ivory zenith]

hello i have this error when i want start my stream

someone can help me ?

[stray oxide]

hi how to fix it

[past shell]

@stray oxide ⤵️

If links in chat are appearing as ***** either mod the bot or disable block hyperlinks in your twitch channel settings: https://dashboard.twitch.tv/settings/moderation

[silver epoch]

I was told by a sponsor that I would be paid by today. It is currently 2PM and have heard or seen nothing. Whom should I contact?

[frozen pasture]

Email [e-mail]
Sponsorship issues are handled via ticket

[fiery spear]

[snow wolf]

[fiery spear]

dan

[snow wolf]

James

[north sequoia]

Guys, sorry for some offtopic doe.
There is a band called Guzik (button - yeah, Just button) and they are Polish band.

They need a new name doe, English one. You wont get language, but overall maybe you will catch the vibe.

So, im looking for some new ideas for band name. Maybe you will come up with something! Feel free to hit me with private or respond here with tag or smthn

Guzik - Jeden Krok (feat. Michał Jelonek) - cant post links, sorry!
On YouTube ofc.

[wheat arrow]

I can not stream twitch on obs studio with streamlabs se live? fix?

[past shell]

@wheat arrow ⤵️

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

[late swan]

so could i use this for kick?

[pseudo hull]

No

[grizzled whale]

anyone who can help me here? i cant login using may facebook account

[snow wolf]

#helpdesk-facebook or email [e-mail] with your issue.

[ivory zenith]

Welcome me, Happy Easter everyone

[glacial granite]

Hello, anyone can help me? My Loyalty points are not working anymore after changing my Twitch username

[past shell]

@topaz sluice Before you go further, you will have to include a subject line for your ticket!

[dreamy tusk]

yoo

i need some help

can anyone help me

[winter void]

I think you need to send your question first, in another way nobody will know how can they assist you.

[dreamy tusk]

i mean

the stream element alert dont worj

work

i set it up

and when people sub me it just dont show

as it should

[solid anvil]

https://tenor.com/view/happy-easter-images2022-gif-25417308
Wünsche Euch wunderschöne Ostertage 🤗🤗🤗😘😘😘❤️❤️❤️

[winter void]

Are you using SE Live or OBS to stream? Did you add your overlays to the sources? If you emulate alerts do they appear in your streaming app?

[spice lotus]

hi i want to ask for help for my streamlab acc

[pseudo hull]

You'd have to ask them.

[young hatch]

I am glad to be friends with you all

[spice lotus]

ask in what channel?

[pseudo hull]

No idea

[spice lotus]

kk

[ivory zenith]

Hello

[twilit elm]

The category roblox is not right!

[urban monolith]

Hello, my dears,

does anyone have an idea which variable I have to enter for subgifts so that the number of gifts is displayed? It's not Amount, it only shows the month in which the last sub-gift is.

[vague ginkgo]

can someone tell me why i dont see Streaminformations on the docks???

[celest galleon]

how do u turn on yt sub counts ... chat works ok??

[cosmic sparrow]

where do i go to speak to someone about SE sponsors?

[light spoke]

does this happen to anyone else when adding a youtube channel?

[willow heron]

I think I'm missing access to some channels. For example, the Community Help Forum link under #how-to-get-help just says "No Access". Is it like that for everyone?

I assume it's because I don't have a role, despite clicking the options in the roles channel.

[snow wolf]

Yes. For now use the helpdesk channels or fill out a support ticket here https://streamelements.com/contact.

[snow wolf]

Email [e-mail] sponsorship issues are handled via ticket.

[left jasper]

gm

[snow wolf]

Send an email to [e-mail] with your issue.

[slim summit]

hello

[green thistle]

hello!

I have a question regarding a sponsorship I've taken

[snow wolf]

Email [e-mail] sponsorship issues are handled via ticket.

[green thistle]

thank you Dan

[fading gale]

Hello, can i have a bot name on the Ground control please ?
And the chatstats ?
My ID : 643323cff81c5e3849b7942e

[weak rapids]

Hello I'm new here is there a tutorial to make chat bubbles?

[dim aurora]

hello, how can I make use of the streamelements api? I want to make a request to find out how many points I have in a given channel.

[frozen pasture]

You can just type !points in that channel’s chat.

[dim aurora]

I want to create a bot that tells me how many points I have and notifies me when I reach a certain number

[astral jackal]

Hello i have an issue on my discord before few day my integrations was working and now its not working and i dont know why anyone have any idea what it can be ?

[dim aurora]

do i need a token to access channel points api?]

[obsidian viper]

Hello Guys im new here. Also new in the business and in english 😄 Can anyone tell me why !watchtime is always on 0sec. i Already activatet loyalty

Well like im cursed it works now 😄 but still ty guys have a wonderfull day

[snow wolf]

Have you streamed for more than 10 minutes after turning it on?

[obsidian viper]

Yes the problem was i had to wait 10mins after i activated loyality

[hollow bough]

Did anyone encounter this? I activated the 'new' activity feed in streamelements and it also updated in my obs showing the renewed activity feed. But, since 2 days in obs it shows the 'old' version of the activity list again instead of the newer version. I tried to toggle it in the streamelements settings (dashboard) a few times, but still in obs it is showing the old version. any ideas?

[ivory zenith]

i'm making a ticket and it's not working....

[snow wolf]

The command is not working for some people, devs are aware. Send an email with your issue to [e-mail] to create a ticket.

[ivory zenith]

okay thanks

[past shell]

@hollow bough ⤵️

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff can track and resolve your issue in a timely manner.

[fiery spear]

https://tenor.com/view/dan-scream-beaver-gif-18265332

[snow wolf]

[fiery spear]

[zinc jetty]

Tbh

Same thing when I have a problem with the marvel snap campaign

[fiery spear]

support sucks?

at least support is not locked behind a paywall like other services

[light cloak]

heyo o/ where do i head if i have a question about a specific #widget-share ?

[pseudo hull]

#dev-chat

[light cloak]

okay!

[warm dew]

how can i reset chat stats?

[velvet swallow]

Hihi, may I have my Throne Wishlist popup enabled while I have an active S.E. sponsorship running? Since it's technically a competing brand...? 🤷🏼‍♀️

[coarse mason]

!help the {random.chatter} always gives (<no chatters>) output

[frozen pasture]

${random.chatter}

I would also assume that it will only select a user who has sent a message in chat since the start of stream

[chilly prism]

Hi I got a question, I need a counter in my overlay, how can I set the command counter: "I died ${count dead}. times"
--> How do I get that in my Overlay?

Text: Deaths: ${count dead} ?

[frozen pasture]

I want to say there’s a widget in #widget-share that has that?

[chilly prism]

can you link it to me? @frozen pasture

becuase I couldnt find it

its not about subs/ followers

just a normally counter from the chat

to show it onstream
--> Fixed it: Widget > Labels > Other > Bot Counter

[frozen pasture]

Right. If you change it to count.dead in the label does it pull?

You might also inquire in #dev-chat as they might be better equipped to assist

[coarse mason]

yes I have the $, The commands are old and used to work... now it just always failed and give output of "no chatters"

[frozen pasture]

You might have to part the bot from your channel and rejoin it

[past shell]

@restive mason ⤵️

Read and follow our server rules:

• We do not tolerate toxicity! Treat the community team, staff, and all members with respect.
• No advertisement or channel promotion, anywhere on the server.
• No NSFW/NSFL
• No unsolicited DMs or friend requests to server members

Make sure to read the #welcome in any server you join.

[warm dew]

Hello, how can i update my Chat Stats? Point stats are current and live, but chat at my streams is outdated and it dont synchronizes with actual chatters. Any idea what can i do?
Ive done:
part channel, unmod streamelements, logout from streamelements, unlink streamelements in twitch settings and ive invite bot again to my stream but i have still same issue
if its important ive change my username from h1ddenfr4ud do dyziovskii

[zealous steeple]

Hello, my streamelements it's not recognizing subscribers to redeem items, even if the user is a subscriber, it shows the error "Item is subscribers only" i've already said to the users log-out/log-in in streamelements, i've already as well renewed my token and authenticated from zero to streamelements again, and nothing work
And i have already seen people telling the same error here in helpdesk and none of the "login/logout" or "renew the token" worked for me.
<@&382267076632379392>

[zinc jetty]

Has anyone had issues with marvel snap level 8 player counter

[eternal nymph]

@here can someone please bless me with 12 bucks I really need it’s for my school project and I’m having financial problems so I can’t afford buying the supplies please

[noble igloo]

is there a place i could get help with something twitter related ?

[harsh thistle]

Just tried to create a ticket using "!ticket" and nothing happened

@tough bay Are you around? I really just want to know if this service can be used with Picarto.tv

[fast otter]

There is currently no integration with that service.

[harsh thistle]

Thank you

[bitter hound]

@fast otter is stream elements beta elements glitching right now? all alerts have stopped working in obs

[fast otter]

No idea. Unfortunately I am out of town and don't have a laptop with me for a few days.

[bitter hound]

Who can i contact?

[fast otter]

Either ask in #elements-editor-widgets20 or email [e-mail]

[somber elm]

Hi I'm trying to use the !ticket but it doesn't pop up another channel under the #submit-support-ticket since i don't have permission to type in #submit-support-ticket. ( I have a questions regarding a small confusion in one of the sponsorships i've recieved )

[fast otter]

Try using it here instead, if it doesn't work you'll need to send an email for a ticket. [e-mail]

[coarse mason]

I try that before submitting here

[frozen pasture]

Email [e-mail]

[coarse mason]

thanks

[crimson solar]

Hello, the twitch Leaderboard does not record data, how can I fix it or where can I ask for help?

I can't send tickets in discord, I don't have permissions.
How can I get them?

<@&382267076632379392>

[frozen pasture]

Email [e-mail]

[crimson solar]

ty

[latent epoch]

Hi, where or who would a game developer contact in regards to possibly offering and setting up a sponsorship opportunity for content creators via your platform? Everything I find is how to apply for sponsor ships as a content creator but not how a game developer can essentially set one up. TY! 🙂

[warped sigil]

Hello i need help for the !time

I want to setup

<@&382267076632379392>

[humble niche]

Hey friends I've had the problem for days that when I stream the chat window and the statistics window suddenly go completely black, does anyone know why?

[past shell]

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

[humble niche]

Ticket!

„!ticket my Windows goes Blackscreen“

[boreal basalt]

I can’t get into the Activity Feed

[untold sinew]

just noticed i cant actually talk in my #1091002491476398100 post, whats up with that?

[wild edge]

Hey, dumb question, but is it possible to create your own scripts (for example, custom slots chat game) or we can only use modules that are already provided?

[frozen pasture]

You can definitely create tools that integrate within the StreamElements ecosystem. Feel free to head over to #dev-chat and get started!

[limber patrol]

Uh I'm missing permissions to even submit help tickets

[frozen pasture]

Email [e-mail]

[limber patrol]

I joined the Discord so I could do so here but ok.. I can't even do my Sponsorship cos Streamlabs hasn't updated to my new Twitch link which was changed weeks ago

Can you stream for sponsorships using StreamLabs does it have to be StreamElements?

[frozen pasture]

I would assume you can use your choice of streaming app, as long as you’re using any required assets for the stream

[warm dew]

Hello, how can i update my Chat Stats? Point stats are current and live, but chat at my streams is outdated and it dont synchronizes with actual chatters. Any idea what can i do?
Ive done:
part channel, unmod streamelements, logout from streamelements, unlink streamelements in twitch settings and ive invite bot again to my stream but i have still same issue
if its important ive change my username from h1ddenfr4ud do dyziovskii

[limber patrol]

Ugh this is frustrating I logged out and logged back in as email said to do but it won't let me finish setting it up because it's STILL using my old Twitch username.

[burnt lava]

i have a countdown

it counts down 2 minutes

therefore i only need one of the two zeros to the left of the colon

how do i remove one of those zeros so i'm only left with one

[brisk haven]

Bro help me please i have 350 subscribers on YT and there is something like that help quickly pls

[ancient stag]

?

is today

[past shell]

@brisk haven ⤵️

SE.PAY is available for streamers who are at least 18 years old, with bank account under their name in one of the following countries, and have at least 101 followers (Twitch/Trovo/Facebook) / 101 subscribers (YouTube):

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.

If you meet these criteria and don’t see SE.Pay, let us know.

For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees

[brisk haven]

i have bank account

and i have 350 subsc

[frozen pasture]

Have you replied to the email ticket with the additional information?

[limber patrol]

They fixed it thanks 🙂

[valid wave]

hy

i have a question

Is there anyone who knows the command to remove the Streamelements points?

[raw ether]

Hey, !ticket command not working i think

nothing shows after send this query

can somebody help me with !watchtime? it's not working since 08.04 and not counting time

[past shell]

@raw ether ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).

[ivory zenith]

hello in regards to the "GIveAway" set up. does the give away have to be that day or can i start days/ weeks before to let people get their tickets in

[formal bloom]

Is there support for Kick yet?

[limber patrol]

so my main beef about using StreamElements is how when you import setting from StreamLabs the Follower and Alert things and txt on the Overlay don't work T-T

[ivory zenith]

I actually had the same thing but mine ended up the URL was barley wrong wen ever i put it in my obs

when

[limber patrol]

oh and also when you download it it doesn't wanna find the program by the shortcut on desktop lol

you have to actually download the OBS separately?

I just need to figure out how to fix my stream labels via streamelements for my followers subbers etc

[ivory zenith]

i deleted it do to it wasnt what was wrong lol but have you tried clearing your gallery and setting it up new?

[limber patrol]

not even sure how to do that just imported overlay from streamlabs I tried looking at it but it's confusing XD

[ivory zenith]

lol it can be yes

what do you stream on exactly

obs studios, stream labs?

[limber patrol]

I usually use StreamLabs cos tbh it's easier to use lol

but ofc the Sponsorship records details better using StreamElements so eh

[hard sequoia]

whats that

what should i do

ticket doesnt work eithet

[leaden marsh]

I feel silly for asking cause im sure its simple but i cant for the life of me find the naswer when searching online and in here..

Is there a way to change the "Sub Goal" widget to refer to "Session Data Subs" instead of the "Goal" tab?

Im trying to help a friend make a sub goal that resets itself for each stream and she'd been using the "Reset Goal" every stream and there has to be an easier way.. Specially now that we added a Dono goal, we dont want to reset that by mistake going forward.

[nimble falcon]

guys any idea , why my sponsorship dont work good?

i have goal players to reach level 3 and 8 , they reach 8 but i get goal only for 3 ...

[frozen pasture]

You should be able to have them automatically reset based on the session in the data settings thing

[past shell]

To reset goals:

• from the Overlay Editor > Session data on top right (monitor symbol) > Goals tab > reset progress of desired goal
• from the Dashboard > Activity feed on the left > Widget data on the right > Goals tab -> reset progress of desired goal

Note: Goal widgets (progress) only counts up and doesn't go down automatically, if you lose followers/subs.

[snow oyster]

Idk, I have a Sponsorship with warthunder I've played about 30 games and it counts as only 5 played

[frozen pasture]

@leaden marsh it’s in that section in the settings tab I think.

@nimble falcon @snow oyster you can email [e-mail] for sponsorship issues.

[leaden marsh]

it ended up being right thereee im so blinddd

Thanks for responding!! :3

[rough yarrow]

hi! i don't have privileges to send messages in sumbit-support-ticket. how can i get help in this case?

[late minnow]

write "!ticket" and your message here

[hard sequoia]

doesnt work for me

[rough yarrow]

same for me

message simply gets deleted and that's all(

[hard sequoia]

yes

[late minnow]

i guess they were sent to someone?

[hard sequoia]

why didnt a ticket open then

[rough yarrow]

no( if all goes right i should have been added to new ticket

[rough yarrow]

can i ask the question that i have to you? i'll be super grateful if you would be able to help

[late minnow]

just try ^^

[rough yarrow]

omg, it simply started to work! i guess streamelents needed some time to update

[hard sequoia]

well my stream dashboard doesn't update no matter what

[rough yarrow]

if i have variations for standart follow alert

how can i make sure that only my custom variations are used and not the default, which shows up under follow alert(not under the variations)?

[pseudo hull]

Follow alert is not effected by variations.

Only the "base" alert is what is used.

[rough yarrow]

tnx i solved my question. i needed to wait for 10 minutes and then all worked

[late minnow]

lol nice

[idle bough]

anyone knows where is the Connections tab in the StreamElements dashboard ?

[orchid ice]

what type of connections

[idle bough]

to ensure that the bot is authorized.

[idle bough]

oh ok tyvm

[orchid ice]

❤️

ur button supposed to say join channel

[idle bough]

no it is like your screenshot

[orchid ice]

then dont click on anywhere

[orchid ice]

did u give mod to streamelements?

[idle bough]

yes

[orchid ice]

then its done

[idle bough]

when i start my stream it does not post it any more

it was post it every time i start a stream

and i try to find out why..

it respond to commands tho...

[orchid ice]

@idle bough dm please ❤️

[ivory zenith]

Help?

[elder sierra]

exactly

[static meadow]

Yeah, I have that issue too.. and the ticket system will not work :S

[runic gull]

I have the same issue

[grave kiln]

Hey! We are aware of the issue with the login. Our dev team is on the case and will be fixed asap. Thanks in advance for your patience.

[south echo]

How do I make a ticket? It doens't seem to work

the channel doesn't create itself

even tho i followed the steps

[torn valve]

I can't edit the overlays. Can I get some help? the spanish chat is dead

[tough hinge]

Hmmm, my overlays seem to be working/editable

Try a refresh?

[torn valve]

I tried 50 times

[tough hinge]

https://tenor.com/view/scooby-doo-scoobydoo-uhoh-ruhroh-gif-19389191

[torn valve]

[tough hinge]

Lemme see if I can tag team this and get you an answer!

[torn valve]

Thank you

[tough hinge]

Try logging in via incognito and try to edit there. It might be a cookie issue!

[torn valve]

Nothing, same prob. In opera gx and edge

[tough hinge]

Can you DM me your Twitch username?

[torn valve]

Sure

[tough hinge]

Also, are you trying to open the overlay from a direct link? Or are you navigating from the dashboard to the overlay gallery, to then pressing the button to edit the selected overlay?

[torn valve]

I'm on the website pressing the edit button

[limber patrol]

Are we allowed to post our sponsorship links anywhere ?

[fallen token]

tickets are not working

[civic root]

Any updates on the chat bot problems?

[barren nova]

this ⬆️

[south echo]

Tickets when

[fiery spear]

[potent swallow]

guys do you have SE bot problems too? mine just doesn't react to any of my commands and follow alerts are late like 5 to 10 minutes :(

[cinder schooner]

Help! Bitrate is constantly red and keeps dropping to 0 every 2-3 seconds. I uninstalled and reinstalled OBS and still have same issue. Never had this problem until today

[glossy nexus]

Are tickets not working or do you just have to wait?

[lone inlet]

@glossy nexus if the ticket command doesn't create a private channel for you, please reach out to us via email ([e-mail])

[rigid blaze]

wassup

HOMIES

[fiery spear]

@lone inlet

[wispy shuttle]

how do I get permission to post in the #submit-support-ticket ?

[fiery spear]

you don't it's been temporarily locked due to user issues for the meantime feel free to each out to support via email ([e-mail])

[tardy oyster]

Has anyone been unable to login to se.live through twitch? I just get a blank white screen when I try

[wispy shuttle]

Oh is it a known issue the bot wasn't updating points for watching, subs, bits, etc? I went from starting to affiliate but it never gave me the multiplier and other options but stopped giving points to everyone for the 1 every 10 minutes.

[fiery spear]

best place for se.live support is > #helpdesk-selive

[fiery spear]

doesn't seem to be any known issues #known-issues for today so far but i do know the dashboard may not always recognise your first stream as a affiliate tho

[true sedge]

How do you withdraw payments from the merch store when it’s less than $20?

[karmic idol]

who wants to create/edit videos for my YouTube channel. DM me if you want to. @everyone

who wants to create/edit videos for my YouTube channel. DM me if you want to. @everyone

who wants to create/edit videos for my YouTube channel. DM me if you want to. @everyone

[fast otter]

Don't @ everyone please

[karmic idol]

Ok, sorry

[wide folio]

Hi

[mystic zinc]

Hi

[wispy shuttle]

It's been a few times and no one has been accumulating points so not sure, was going to open a ticket whenever it's not turned off

[mighty ibex]

Awesome… SE is timing out every command for me

[indigo furnace]

Anyone know how to make my chat messaged in a chatbox not run off the page ?

Usually they just make another line below

[hoary isle]

Hello

[lethal sleet]

I just tried to create a ticket the way it explains in #submit-support-ticket but it didn't open a ticket... I assume this is due to a recent Discord update?

[ashen yoke]

I have exactly the same issue 😔

[lethal sleet]

I know a discord update recently broke another bot we use, that's why I assumed it did it to the ticket system

[ashen yoke]

Oh my...
First I tried to contact them with the website but I still get that error message. Hope we'll be able to have help soon, somewhere 😭

[lethal sleet]

I was just about to try the website

Thankfully the website worked for me... I wish you luck @ashen yoke

[ashen yoke]

Thank you Archigos, take care 🤍

[sterile field]

If u are good at editing youtube videos into short tiktok clips, Dm me i need someone to edit me clips of videos for 💰DM ME

[hollow bough]

Solved itself after two days...

[gentle comet]

Anybody know why on streamelents when I make a layout, everything works, such as followers, subscribers, donators, but top donator/donation does not work?

No matter what I try

[keen garden]

do redeems have to be in their own overlays? I am just now trying them out. thanks. Could not get a response from my ticket

[elder hazel]

Magyarok ez mi?

[small hinge]

Hi, I need help with stream elements
It does not reflect the bits in the "activity feed" and the alert does not sound for that reason!

Today in my stream they gave me bits but it does not show up in streamlabs activities but in twitch activities show de bits 😦

[spiral horizon]

Hello, i want to make an overlay about my latest twitch subscribers and my latest donations. I made it but here is a problem. I want it to change by time like first 30 seconds last subscriber will show on the overlay and after that 30 seconds i want latest donator to show on the screen but i dont know how to make it can someone guide me please?

This is my latest subscriber

[pearl topaz]

Hey! Can I make a separate resub alert for the different tiers of subscriptions?

[heavy blade]

hi

[white ermine]

yo4

[spiral forum]

how to get help from support when !ticket command not working

[lost panther]

^^^

[zinc harness]

Hello @ivory zenith I'm enjoying your stuff so much thank you for all you do and everything else I appreciate you guys!.

[ivory zenith]

my chat stats doest work, can someone help me?
https://stats.streamelements.com/c/d3oliveira_

[feral vapor]

hiiiiiiiiiiiiiii

[fiery spear]

it's been temporarily locked due to user issues for the meantime feel free to each out to support via email ([e-mail])

[civic root]

Any news on the chat bot problems? Timers and command messages almost never works.

Custom bot name seems to be a major problem.

[tough hinge]

Thank you ❤️

[fiery spear]

Np I help where I can

[drifting void]

Can you advertise your YouTube channel?

[tough hinge]

I mean, I can

[fiery spear]

[tough hinge]

But I don't

[drifting void]

Ok

[slender delta]

Hi, anyone knows the minimum required to witdraw tips using SEpay?

[limber patrol]

Why is my Sponsorship not tracking some people’s season 3 and more importantly season 8 goals for Marvel Snap they clicked my link first time player and even sent ss of them hitting seasons 8 and this was last night too. 🤔

[tough hinge]

Soemtimes it takes a little while to track, I'd wait atleast until tomorrow, and if it doesn't update, filling out a support ticket!

[past shell]

Please create a support ticket by filling out the form here: https://streamelements.com/contact This will ensure staff can track and resolve your issue in a timely manner.

[limber patrol]

It’s been over night tho…

[tough hinge]

Over night is only 8-10 hours, sometimes it can take 24+

But after a little while, you can hit the support team up and they can help out! 🙂

[hard fog]

hi guys! im having a little issue with my tts streamelements. does anyone know how to fix?

when someone redeem tts by store and someone give me sub/bits, the two tts msg appears at the same time 😦

[limber patrol]

I also don’t really have a way to fully track people since I post it everywhere lol

[frozen tree]

Hi friends

[mellow tide]

Hey mods

Im just wondering why am i not getting notified whenever theres campaign available for sponsorship as I got 2 campaigns this year which are expired even though my alerts were to get notified whenever theres new campaign

and uhh why cant i manage to create a support ticket?

[elfin jolt]

same just tried and nothing

[abstract schooner]

I cant figure out how to get assign custom sound for when someone enters my chat.

[wild edge]

was wondering for a while... what's this page supposed to be?

[mellow tide]

damn 😦

[tough hinge]

@mellow tide @elfin jolt If you cannot submit a support ticket via Discord, you can always just email [e-mail]

[storm glacier]

[wispy shuttle]

Any ETA when support tickets will be open again? Had a question about sponsorships, set up the Marvel Snap ones and had a friend use my link on iOS to download it and they got to level 3 but nothing is showing up on the overlay. Not sure who to ask or email? Wanted to make sure everything was working before tonight

[frozen pasture]

#general-chat message

[wispy shuttle]

not sure I follow, this is general chat?

[frozen pasture]

Two messages above your original message is the email for tickets

[lunar prawn]

my preview is like super zoomed in anyone know why im not putting a ticket in for something that could be simple

ive updated and nothing

[past shell]

@lunar prawn ⤵️

If you would like help from the StreamElements support volunteers/staff, please post your question in one of the helpdesk channels and someone will assist you as soon as they are available:
#helpdesk-twitch - Twitch tools issues
#helpdesk-youtube - YouTube tools issues
#helpdesk-facebook - Facebook tools issues
#helpdesk-mobile - Mobile Streaming issues
#helpdesk-selive - SE.Live Issues
#helpdesk-merch - SE Merch issues
#helpdesk-trovo - Trovo Tools issues

Helpdesk channels are only for requesting support! Thank you for being patient.

[lunar prawn]

i got it figured out

[tardy saddle]

can somebnody tell me why my obs out of the blue switches scenes back out of the bluie

foir no reasoni

stream was fine for legit 2h straight

[tardy saddle]

and it just stopped doing it now after a 5 minutes??

[winged roost]

I can't open a ticket... any idea why?

[frozen pasture]

Email [e-mail]

The discord tickets is borked

[winged roost]

It's something related to the discord though... can I DM you real quick?

[remote blade]

Se.pay

[solar lake]

Hi

[midnight nacelle]

how/who do i contant about not being payed for my hello fresh sponsor. First time doing this, was supposed to be paid yesterday and its not be transferred

[grim bloom]

I submitted a ticket, how will I be contacted?

[sinful marlin]

Hi guys, morning

Does anyone know if it's possible to add a line break in the message that the bot sends on Twitch chat? For example, I have 3 links in a message and I would like to put each link on a different line

[pseudo hull]

Not without twitch making it possible.

[sinful marlin]

thx

[pure marten]

Hello, I can't recup my OBS backup.. What can I do to recup it ?

[dreamy wolf]

Hi, are there any tips when it comes to sharing my videos instead of relying on the YT algorithm?

[elfin cedar]

Does anyone know if i need a capture card to streamfrom my xbox series x to stream elements or do i not?

[outer glen]

Quick question when does weekly tip leaderboard reset on our tipping page?

[hexed kelp]

[steep snow]

can anyone help me

[hushed merlin]

hey my activity feed keeps loading and doesn't show anything what should i doo is it a youtube issue or stream elements issue

[shell dock]

i've been having issues with alerts the past few days, audio from the video files i use aren't playing and it keeps telling me my activity feed is paused

[spiral coral]

I have a question with a sponsorship that I'm doing for Mech Arena. Can someone help me?

[tough hinge]

Best bet is to fill out a support ticket! Send an email over to [e-mail]

[cloud citrus]

Has anyone encountered an issue where Loyalty points are not getting added to the leaderboard for view time, just for follows? I already emailed Support, but I'm just wondering has encountered a similar issue and maybe I missed something?

[formal walrus]

anyone know when stream elements will get kick login? or even maybe a multi login

[fast otter]

Kick has no public API yet. Work can't begin on integration until they release one.

[formal walrus]

fair enough guess ill wait. im partnered on youtube. but wanted dabble

[gusty basalt]

sorry in the last months the perfomance and the problems are getting more and more. not sure i will be using it any longer

[potent swallow]

hey guys!

I have a little problem and I guess it's more like a Twitch related not an OBS/StreamElements (but who knows?)

the problem is, when I stream and someone follows me or subscribes to my channel the alerts come in with a HUGE DELAY, but not just the SE alerts, the "Twitch Activity Feed" panel alerts too. and if I use a command StreamElements reacts instantly :(

I already restarted the stream, restarted OBS, relogged into my twitch account inside OBS.

do you have any tips what could this be?

[oblique socket]

hey

[quick sable]

Hey, I am hoping to do a giveaway and give long time supporters the best chance of winning, are the points used in the giveaway tool your channel points?

[mortal ginkgo]

Hello, i have one question there, i'm using the sr command, but that spams my chat and makes a little bit to see who was writting while StreamElements was replying for the sr command, is possible to make that reply invisible somehow?

[glacial sphinx]

Hello, I have a question can you connect both youtube and twitch to streamelements at the same time and if not is there a way to not have 2 follow alerts go at the same time when have individual streamelements accounts following/subscribing from both youtube and twitch at the same time?

[gray talon]

What in the hell are these label image replacement texts xD
http://shared.cynocl.es/20230415031037.png

[frozen pasture]

Could be from the twitch outage a while ago?

[gray talon]

a while ago I just took that screenshot xD

There the "labels" that show up when images dont load appropriately.

Annoying part is THEY MAKE ZERO SENSE.

Favourite = Followers

Grade = Subscribers

Supervisor Account for Raids

[indigo snow]

OBS is trash change my mind

[gray talon]

I mean go try xSplit, that will soon change ya mind on OBS.

[indigo snow]

its bad playstation has the best broadcaster

[gray talon]

https://tenor.com/bzRkQ.gif

Terrible troll is terrible.

[indigo snow]

never had a prob until i started to stream using other broadcaster but none are as steady everyone says obs crashes trying to change scene streamlabs kills pcs

[gray talon]

Im going to asume your trolling... Yes they all have their issues on specific builds, but so does the playstation.

If you joined here just to bitch about OBS,

1. You're in the wrong discord.
2. You're in the wrong discord.

[gray talon]

Im goin to chalk this entire responce upto lack of knowledge and incite into what OBS can do / offer and the level of use it actually gets ranging from hobbyists to professionals.

[frozen pasture]

Can you log out of the website for me?

[past shell]

@gray talon ⤵️

Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).

[frozen pasture]

That thing

[gray talon]

I fixed it I just refreshed the page, just thought it was hilarious.

[frozen pasture]

Well fine then!

[gray talon]

That the text lables make no sence for the images attached xD

[frozen pasture]

https://tenor.com/view/i-give-up-steve-harvey-little-big-shots-i-quit-im-done-with-this-gif-14133837

[gray talon]

https://tenor.com/bHKRG.gif

[frozen pasture]

They aren’t supposed to be public facing so they aren’t supposed to make sense. They’re essentially just there for back-end to map the front facing info

[analog valley]

I'm trying to send a clip in media share. I set a start and end time 1 less then the limit. But it still says the video length is too long. Does anybody know how to fix this?

[gray talon]

Did you try a shorter length video

https://tenor.com/QAJt.gif

[analog valley]

Ripperoni. Yes and it worked. I am considering trimming down the video and uploading it, then deleting the video after it plays

[indigo snow]

no i wanted to talk about it ps so bad ok ps only crash if ps crash at reason of it being old and dirty brand new pc but obs crashes so beside crashes obs+ sign is you get overlays you get to control sounds and is more interactive with chatters because of the goodys my new raider ge 76 should have no problem with broadcasters as it builds games but with the amount of crashes compering to ps crashes a little out numbered there ps is pretty much 1 click as other broadcasters are way comp just dont see it i came here because i hit contact support because of problems and it brought me here now im sorry you feel this as a attack on obs it aimed at them all

[gray talon]

@indigo snow if you want help with OBS just ask, no point dunking on a product you don't understand well enough to dunk on.

If the Playsation is truly the best to you (Which I kindly disagree with), Stick to it.

Your PC/Laptop specs matter when doing encoding, if your having issues with the latest version of OBS, try the version before it, AND MAKE SURE YOUR ON A STABLE BUILD.

[hazy pasture]

I actually need some help with obs

or i just need to confirm a problem rather

[gray talon]

Ask away

[hazy pasture]

Well I've been trying to stream from my PC because up untill this point i had been streaming from my PS5, but i cant accept the sponsors streamelements is pushing my way because i need a special overlay, which is something i cant do on PS5. Im not sure if its my connection or my pc. my pc is a Lenovo Legion 5(laptop cringe ik) and on paper it seems as though it can work, but whenever i try to stream and play at the same time the stream perma-buffers and is super delayed

the only solution i can think of is getting a capture card but that can be pricey yk

[plush jacinth]

how do i get the sponsors cause i never get any

[gray talon]

So yes, the overlay is NEEDED, Sadly the PS5 doesnt support custom RTPM servers otherwise you could use a service that acts as a middle man... You could get a external capture card even if its a 2nd hand one, Elgato are the most popular but do some looking about champ.

[fast otter]

#sponsorship-faqs

[hazy pasture]

man

I'll try to find something

[gray talon]

Look into LightStream.

[fast otter]

^ Was trying to find the name of it

https://golightstream.com/

[gray talon]

but yes the overlay is a REQUIREMENT.

[indigo snow]

but you see there it is no issue with ps now im just saying from experience that at first i used to use streamlabs but then got rec obs i tried it at first it was overwhelming i deleted it so i went on went back to ps then i miss the stuff obs has that ps dont tried twitch after now that was horrible and obs is not that bad when compering to others okso i went back to obs with the thought i was just overwhelmed and so i redownload it and now it self started to crash just by trying to change scenes so theres a issue that needs fixed

[gray talon]

This isnt the OBS discord though... hence the YOUR IN THE WRONG DISCORD

this is streamelements

not OBS

The only time iv had issues with OBS is when theres a plugin miss match or im on a unstable build.

[hazy pasture]

and i can use the overlay through lightstream?

[indigo snow]

well see there another issue becaused i click obs for support and link brought me here

[fast otter]

Yes, you can

[gray talon]

Yes, you layer it on top of lightstream

lightstream acts as a middleman

[hazy pasture]

I figured that but i cant wrap my head around it

[gray talon]

Where did you click that link from ? As the only OBS that SE has any dealings with is OBS.LIVE and thats a plugin for OBS Studio.

[wraith cipher]

Jesus, I'm too old for Discord lol
Tryin to figure out how to get help with the website...
I don't have the "loyalty" tab for some reason and also Chatbot modules won't turn on. Does anybody know how to make it work? 🥲

[fast otter]

For the best OBS support, please join their Official Discord @ https://discord.gg/obsproject

[fast otter]

Loyalty isn't available on YouTube

Neither are any chat modules that depend on it

[hazy pasture]

So i stream to lightstream>which streams to twitch>i can edit the stream freely, overlays and all

sorry this is all so foreign to me

i am very much out of my depth

[wraith cipher]

oh no 😭 thank you tho!

[gray talon]

correct

Just know this will introduce some minor latency between when you say something and when chat see it meaning response times will be off slightly too, something to keep in mind when engaging with your chat.

[hazy pasture]

i guessed as much

as long as it's minor

[indigo snow]

i was in obs studio for whatever the reason probably since their partnered idk but i only got here by looking for support

[gray talon]

What version of OBS Studio you using

id recommend updating it if your on a 28.0 version.

[indigo snow]

but thanks for redirecting me to the right place

[gray talon]

In B4 they send him back here because of a version miss match between OBS and OBS.LIVE @fast otter

XD

As its the issue I had with a older OBS.LIVE plugin on version 29 OBS xD

[fast otter]

Their website says SE.Live is compatible with OBS 28 and 29 🤷

[gray talon]

yeah but there was a version of 29 that was crashing OBS when scene switching 😄

they patched it

[fast otter]

Ah, I've been on the beta recently

[gray talon]

Fairs

[fast otter]

I also don't use SE.Live because my stream pc isn't very powerful and I need to keep all the resources I can.

[gray talon]

I miss deep beta testing man, I broke OBS.live so damn much in its alpha phase xD

and also the merch wesbite

before that released

I broke so much SE shit xD

[fast otter]

I've broken some too, always fun

[gray talon]

Some of the URLs used for the early betas were hilarious

[indigo snow]

and look i reopened obs error first thing

[gray talon]

Oka thats simple to fix

You just need to reauth OBS