#helpdesk-twitch
1 messages · Page 629 of 1
Is it correct that Tip list has an export to csv button but cheer list doesn't? I'm trying to make an excel sheet with all tippers and cheerers for their rewards.
Hey guys have you been any issues with crashing lately..? its been frustrating me a lot. the past 2 days I've been constantly crashing
@dawn geyser the console tab on the right of the screen if you share a screenshot i will tell you exactly whre it is
@leaden mason For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@lofty needle sorry what is your issue again? 😅
@finite nimbus its shoud be the default behavior on the right corner
@FerretyTulip79 go to this page : https://streamelements.com/logout and try again
@tawny cloak part the bot and join him again
@tawny cloak Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
@weary cairn check the variations
I am streaming for St. Jude, have Tiltify linked to SE Editor, tests fine under Other > Tiltify, but alerts will not show on stream.
Last night received donation in linked video within 30 seconds of saved timestamp, tracker that is separate from SE updated, but no alert at all. This is 3rd stream this has happened with no alerts...please help
https://www.twitch.tv/videos/594313218?t=02h18m09s
@summer forge we are working to add more features but in the meantime please post it on the board
@summer forge Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
algún español por aquí que sepa como va esto me lo acabo de descargar
@novel oyster share your crash log 🙂
thank you so much @abstract hemlock I'll try to find it
So my stream has crashed 2 times today, but the crash log is empty..?
@novel oyster A crash log is required to investigate the cause of your issue. Please upload the last crash log.
- In OBS, click the Help menu
- Select Crash Reports, and then Upload Last Crash Report
- Copy the URL, and paste it to the chat here.
--
If you are not able to follow the above steps, open your file explorer and go here:%appdata%\obs-studio\crashesand provide the last listed file.
@abstract hemlock this is the upper part of the activity feed screen, but I don't see "Console" tab here. thx for helping me out
@dawn geyser please read carefully :
1) Right click on your OBS desktop shortcut -> properties - in the "Target" field add this -> --remote-debugging-port=40404
2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click on "StreamElements - Activity feed"
5) navigate to the Console tab
6) type in the console this: store.customBot.removeCustomBotIntegration
You miss the step 3
i did type in step 3, the page says "inspectable web contents"
"Stream information - twitch"
etc
but I don't quite see the "navigate to the Console tab" part in step 5?
You need to see this page?
i got it @abstract hemlock I appreciate it I see "console
and type that 🙂
i apreciate that SO much @abstract hemlock
So I did everything the bot said, upload lash crash report and all. Still nothing 🤔
but the 3rd step is 3. Copy the URL, and paste it to the chat here.
@hushed ferry did you add the tiltify donation alert box? I believe there is a separate alert box for tiltify donations
ur really awesome @abstract hemlock I'm going to check my text message real uqickly
Hey guys, I have my canvas set to 1920x1080 in the overlay maker but my 1920x1080 video alert isn't taking up the whole screen. Have I missed something?
the crash report folder is empty and never created a crash report so there is nothing I can copy, paste in chat.
@abstract hemlock IT WORKS!!! may i bow down and kiss your feet? you have NO idea how long it took me to get this to work!!!
Yes i have the alert box installed, and tested in Editor under Other > Tiltify @dry hare
the issue I thought was you ahve to go back to obs.live and click on the activity feed 
and not click the link at the localhost:40404 so derp!!!!!
i need help i need to find a video explain how to set up the !watchtime command i found a vid on YouTube but it wont work because the dude thinks it is how and i tried and it does not work i want to set this us so i can to good quality streams please help me with my problem.
@knotty lion you have to have loyalty enabled :
https://streamelements.com/dashboard/loyalty
Have the StreamElements as mod, and that's it
ok so when i do it anything after that is counted or is it counted from befor to
Anyone help me with my Tiltify alert issue noted above?
i can help with alert box but idk what tiltify is
Thanks, alert box is behaving fine, its the Tiltify integration with SE that seems not to be showing alerts on stream
o well i had that issue it would not show so in streamlabs i deleted them then put them back it
if that helps
can i automatically add extra points based on sub tier? and can i automatically add points based on something that they redeem in store. i want like a random daily free point system that my viewers have to redeem
I am editing my overlays right now and i lowered the volume for botht he subs and the variations for the subs but the volume is still very loud for ONLY the variations
how do i fix this ??
Also for the goal widget I am using from Stream elements, I am lowering the volume for when the goal is met but it doesn't get saved and it stays at 100% volume and it is very loud
SE website won't let me load my dashboard. redirects to home page
@dry elm try this: https://streamelements.com/logout and log back in
Thank you @abstract hemlock
Hi i need help i deleted the message in 'host' and now idk wich one was the deffault and there is not buttom for deffault for it...
@scarlet stump after you lower the volumen and save it you need to reload the overlay
default* jesus
- i lost all the things i did before on the messages they literally gone 0.o
Where did you do it?
in the stream elements thing.
here
and here
- its not changing =\
even tho i changed it.
so save the changes click outside the textbox and it will say "saved!" on the top right corner
press F5 and then check if the change was made correctly
ok it was after the f5 can u tell me wich one was the default for the host ?
@mighty fern not really, but you can set this up however you want
you have the available variables right there
You fixed my problem with the volume of sub variations not changing so thanks! But the goal widget by Mr. Boost has a volume setting that doesn't look like the variations, but you can change it. It's just that it is not saving (like the save button won't work if I change only the volume for it). i was wondering if there was a fix
ok thanks i will try my best 🙂 a buttom to put it back to default would be cool idk how easy it is to implement but it would be cool
so you can use {user} for the name of the person that hosted you and {amount}
👀 I'm trying to access streamelements on the website and it wont let me get past the initial screen with the "My dashboard" button. I even cleaned my browser cache just to make sure.
Thank you {user}, for this host with {amount} viewers
or something like that
@scarlet stump you can ask directly on #dev-chat
@raw horizon try this: https://streamelements.com/logout and log back in
Thanks, that fixed it 
@hushed ferry did you select your tiltify campaign in the alert box widget settings?
If that doesn’t work you might disconnect the tiltify integration in your SE Dashboard settings and reconnect it
Yes, the campaign has been selected. And have reset it already once prior (this is 3rd issue in a couple weeks related to this) @dry hare
Talked with Tiltify, and they noted it’s likely SE integration issue.
Hey guys, I have my canvas set to 1920x1080 in the overlay maker but my 1920x1080 video alert isn't taking up the whole screen. Have I missed something?
@rotund sierra OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
I've just done this and it still only takes up about 1000x1000 in the overlay editor on StreamElements.
Its just the AlertBox
Im aware this might not be here but my friend was having issues with watching my stream. My bitrate is maxed out at 6k but I have 900p. Before I used to have different quality options, there is any way to have them pop up again?
And I wouldn’t not rather change my bitrate or output quality, which I know is recommended to bring down but no one has had this issue except for him but there has to be a way.
How do I update my StreamElements email and password? I do not see an option on the website to do so.
We don't use passwords, we use oauth login method - basically we log you into our dashboard based on the currently logged in twitch account on your PC.
As for the email - if you've updated it on your Twitch account simply logout and login again in our dashboard.
@tepid wadi Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
@bleak lily Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
Either the account ID or go to our dashboard and on the right side there is a part channel.
@tepid wadi 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
How does this help with multiple quality options?
That's a twitch thing. You simply get them as they hand them out to people. Restarting might work sometimes but unless you're partner it's a crapshoot.
I stopped reading at "maxing out 6k bitrate"
A bit more information.
The quality options are encoder slots from Twitch - partners have priority and Affiliates get them on first-come-first-serve basis.
Unless you manage to get I believe 100+ viewers watching you or 75+, not really sure on the threshold then you will get the quality options for sure.
I'm not 100% sure if its 75+ or 100+ viewers as affiliate to always have the quality options
5e38c4ad34a36f2c316f690b this is my account ID
here
removed
hello I set the loyalty score as 440 for the media request module, but viewers with the loyalty score "0" can request. how can i fix this?
@lament blade Your exempt level in the settings is set to everyone - this means no one will be charged
@dry hare how do I reset the integration using the new editor? Cannot find it like in the old version
An error has occurred
The authorization server does not support this response type.
Where are you getting that? Can you show a screenshot?
At integration, once logging into Tiltify and redirects back to SE
Screenshot please
So i have an interesting issue, my bot no longer recognizes me as the owner (my !level is 100)
!level username reset
Can you update your discord profile?
what do you mean?
done.
I'm setting up my tip goal progress, but i have a question. I can set an end date, but can i also set a start date, so that it includes tips from before today?
Dates are just guidelines
Tip goal progress is accumulated over time and does not reset or anything like that.
!resetgoals
To reset goals:
- from the overlay editor -> data on top -> goal tab -> reset progress of desired goal
- from the dashboard -> activity feed on the left -> widget data on the right -> goals tab -> reset progress of desired goal
Note: Goal widgets(progress) only counts up and doesn't go down automatically, if you loose followers/subs
yes
thank you very much.
ok thanks i'll try it out
Hey does anyone know if I can get a overlay if I am streaming on PS4?
@viscid roost Directly no. You need a PC to stream from.
Yes. However you can at least have chat alerts for events.
Hi i had a few questions about the give away opinions for streamer?
I want to open a give away up next for my subs to give a gift card away. I know you can leave a give away open for a whole month. But i was wondering if it is possible to change the command from !ticket to a custom command. To make it easier to have 2 give aways running. Because i wanted to have a option for my none subs too.
Ok thank you for the help
I have recently updated all my assets for my alerts but having some issues with the cheer one. Despite adding a custom image it still displays like that. I am wanting that test to just be within the one I have added, but can't seem to get it to work
Did you do variations as well?
Oh wow thanks @ionic kelp thats done it, didnt even spot that
Hello
So basically
I need help?
I got a couple of donations right and it’s connected to my bank account
SE.Pay?
Please contact us via email for support with SE.Pay. You can use our contact form here: https://streamelements.com/contact Thank you
Okay will they answer quick ?
I can't answer that unfortunately.
:/
will they answer in these times ?
or will they just not answer and i be stuck in this problem forever lol
I'll answer, don't worry
How do you save the commands
Hi StreamElements. I am trying to use the StreamElements AlertBox in SLOBS. I added a new Source and Selected Browser Source and entered the link as suggested but it doesn't seem to work. Any ideas on how to fix?
We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.
Am I able to use OBS.Live on Mac?
Nope.
Ya that's what I thought :/
Well I think they should be able to help with this part. When on the StreamElements Overlays part. I click to Preview my Alert and it goes to a blank page. Is there a reason for this?
You using Safari?
nope
Chrome
Just tried the same link on Safari as well and same issue
just goes to a blank page
Go to chrome://settings and search hardware acceleration. Try changing to the other option and then fully close and restart chrome. Try opening the page again after that.
There is only an alert widget in the overlay - its always hidden until you trigger an event.
Ah
@livid arch You can test Alerts via the bell on the lower right corner of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Show Emulated events on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/h6qgy
eep. Time to update that.
For the updated version:
this might be a stupid question but how does OBS know when to trigger the event. It'll send the info to Browser source?
@zenith widget I forgot to thank you for you instructions on how to reset the custombot using target, local host etc, very much appreciated
Yup.
ok awesome i am able to test and see it in OBS now
but for some reason the alert is cut off
regardless of where I position it
@livid arch The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
Got a screenshot?
but i'm using the streamelements overlay
I really do recommend using OBS Studio.
ahhh that's unfortunate
And you just happen to be lucky atm.
I'm 100% sure you haven't set the resolution right
no plans currently
and thank you guys for your help
It's not needed for most options.
But unfortunately the mac build of OBS is missing a few needed things.
ok you guys were right..i had to switch the height x width
so the alert is fully sized now
hopefully it doesn't get blocked during stream tho :/
or is it known for a fact that it wont work with SLOBS
Hello
i have a problem with aletrs on stream
i have no aletrs on my channel but it is ON in obs
Hello everyone, where is the location to change the message in chat once a giveaways starts?
as a mod, how do you add a trigger command in chat so a user doesnt have to type ! before their message?
@sudden obsidian The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
@bright oak Thats a default response unfortunately.
@arctic belfry You can't - you need to be a bot supervisor in the dashboard
to add keywords
@arctic belfry Follow these steps to grant managers/moderators access to your dashboard:
- Click on your Channel Name at the top of the dashboard and select Settings
- Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
- Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted
Video tutorial: https://youtu.be/zl_h-ttZDF0
Thanks @zenith widget
Hi guys, when im trying to test my game capture for Twitch, i just get a black screen for it. I watched a vid yesterday and got it working for that day, but today when i checked it, its still a black screen.
are you on a laptop?
Nope, Desktop PC
run OBS as admin
I've done that, and no game capture has came up yet
@exotic iris For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Is this where i can get help with my streamelements?
@mellow wraith correct
ah thank god, can i speak to you about it?
@mellow wraith Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
Im having trouble with creating an overlay, i really dont know at all what im doing but im trying to create one to go onto my streams
@mellow wraith We've released our new Overlay Editor revamp. You can check out the changes and how to work with it here: https://youtu.be/X5VzXjqAsjk
Check out our blog post as well: https://blog.streamelements.com/streamelements-overlay-editor-just-got-even-better-c22cb5b4853e
We are thrilled to announce the launch of the remastered StreamElements Overlay editor!
https://p.strms.net/newoverlayyt
Why StreamElements Overlays are better?
😎 Simple: Load your entier setup using only 1 link
⚡ Fast: Cloud-powered Overlays arrive in real-time, say goodb...
be sure to check this vid on our remastered overlay editor, might help you out 😄
if you have any other questions about it, dont hesitate to ask em
Okay, so ive made some alerts for my overlay, how do i include them in there
So I stream Twitch through my Xbox one is there a way to put music into the stream where viewers can pick it
I'm having an issue with my dashboard, its saying 3 subs when I have 7 (8 including myself). Any advice on how to correct this?
@rigid vale Only possible when you stream to a PC via capture card.
Well at minimum you need a PC. You can capture the Xbox app and stream that.
@wispy nexus In your dashboard is only measured after you signed up with us and it is dependant on the selected time frame.
Is there a good one you could recommend? @twin sentinel
@rigid vale No, sorry. Best to read test results.
Thanks @twin sentinel, is there a way to manually add? as you can imagine this is throwing the leaderboard extension out of whack too
Not that I am aware of.
i don't see alerts on stream, it's on, resulution is 1920/1080
@mellow wraith To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
ive done that but it hasnt come up
@mellow wraith You can test Alerts via the bell on the lower right corner of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Show Emulated events on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/h6qgy
alright, it came up on obs, but still the latest follower,cheer and sub boxes arent showing anything
where can i find the stream key?
in your twitch settings
Hello just a quick Question, how can I display a Website in the Overlay Editor of Streamelements? Or is the only solution to display it via OBS? 🤔 🙂
Best to contact StreamLabs on this.
@twin sentinel damnit... of course I mean Streamelements 🙈
There is no default widget for this in the overlay editor. You can of course use a display capture or window capture to display the website in OBS.
how can i get the names of my latest followers, its not coming up even tho im logged into my twitch
There is no default widget for this in the overlay editor. You can of course use a display capture or window capture to display the website in OBS.
@twin sentinel okay, thank you. Then I will use the Browser Source. 🙂
@mellow wraith If you have just signed up, and added the widgets to your overlay, they will fill when the event comes in, as we do not get old data from twitch.
Hello i want to change the area where you can edit your overlay
and make it smaller
do you know how to
Use the properties in the overlay section.
yes, it sets the resolution of the editor area.
ok thank you
Hey! Could anyone tell me how to import widgets from file directly to My overlays?
so i have to recieve a sub and follower in order for the widget to work?
@mellow wraith Yes, with new events the data will populate. Or you enter the latest data here: https://streamelements.com/dashboard/session
hey there, is anybody got the default monstercat youtube backup playlist from the media request
Hey guys, i cant use my follow alerts can someone help me out?
So i think no one can help me with alerts? @twin sentinel
@sudden obsidian What exactly is your alert issue?
@lament blade Can you elaborate on you cannot use them?
@twin sentinel i think i fixed it when u on the main streamelements site i needed to pick twitch not youtube account it switched to youtube but i never changed this! Now its working as usual @sudden obsidian maybe try this out
Dear Streamelements Support: Yesterday I asked where to find the Option to make a Donation Goal. You helped me and I found the Option to do so BUT now instead of just showing 0/x € it shows like 4,5k€/ 300 ( example) there is no starting amount option so how to start a Goal from 0?
@white fjord To reset goals:
- from the overlay editor -> data on top -> goal tab -> reset progress of desired goal
- from the dashboard -> activity feed on the left -> widget data on the right -> goals tab -> reset progress of desired goal
Note: Goal widgets(progress) only counts up and doesn't go down automatically, if you loose followers/subs
Select the text widgets and edit the message on the left side.
i did
i think i did sum wrong i dont have a facebook im just trying to how to do it
Not the title, the message.
where loll
@lament blade i don;t have yt account connected with streamelements
When you select the widget, on the left side in the middle in the settings.
@twin sentinel i don;t see my aletrts on channel
@sudden obsidian Have you added an alertbox widget to your OBS with the correct resolutions of the browser source?
@sudden obsidian When you raplay an event in your activity feed, does it come up in your OBS as alert?
when u change this to twitch everything is fine u need do costume your new overlays but everythink works now for me
Hi there, when i am trying to redeem things from the stream store, it says I cant due to not being subscribed - they are subscriber only items - can I change that?
go on streamlabs and check if u select the right one
@sudden obsidian u need to connect with twitch i think on the normals streamlabs site
it looks different than mine
@sudden obsidian If it plays when replay it, then there does not seem to be an issue.
new alerts doesn't show too
@sudden obsidian Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/Youtube/Facebook/Mixer)
by my name there is the twitch icon look
^ try this, to refresh the connection to twitch @sudden obsidian
Hi guys! I hope this is the right channel where I should write this. I started streaming a while ago and had no issues with the chat bot, but today I changed my Twitch name and it seems to not be working. I guess I want to know if I need to reset the bot / how do I do that / if I do that, will I lose the custom commands? Thank you in advance!
okej sec
yeah you have no logo there i think thats the prob @sudden obsidian
not working 😦
@sudden obsidian If we did not get the events from twitch, then we will not get the past events. Only new events should hopefully show up after you relogged.
okej so maybe I explain it wrong xD
sorry
i dont't see overlay on my channel
sorry my bad
i dont see subgoal bar and tip bar and top donation
@sudden obsidian To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Afternoon, I try to run an auto config on streaming prio with twitch @60fps but keeps saying 'unable to find a server' ish message
anyideas?
@placid turtle For the best OBS support, please join their Official Discord @ discord.gg/obsproject
So I'm not sure what's happening but last night my stream was running perfectly fine, now even in preview window it's laggy. Using auto set up settings game runs fine while stream is running
@small geode Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
can i automatically add extra points based on sub tier? and can i automatically add points based on something that they redeem in store. i want like a random daily free point system that my viewers have to redeem
can i also import commands from one channel to another?
@small geode Do you have monitors with different refresh rates?
actually I do
Due to Windows' limitations, using multiple displays with different refresh rates will cause performance issues in hardware-accelerated applications, including OBS. You can fix this by setting all displays to the same refresh rate. An easier solution may be to simply use monitors that all have the same refresh rate.
This problem is fixed in the upcoming 20H1 Windows 10 release, which is currently available in beta via the Windows Insider 'Slow' ring. It's expected to roll out to users in the coming months.
for real?
how can i set up watchtime for twitch
That's no good, I have 2 60's then a 2k 165
@left flint enable the loyalty system https://streamelements.com/dashboard/loyalty
@oblique steeple @wary halo guys? i have a problem with overlay.
you don't see it in StreamElements website or on Twitch?
@compact gust I'm afraid that none of the things you're asking for can be done. The redemption thing maybe could be done with some custom coding and commands in chat were a certain commands gives the user points and command gets automatically locked after 10 usages or so. But this'd be something for #dev-chat
ok thanks
hello'
stuck at 0kb/s after some time of stream
why?
it worked fine the other day
internet ok\
@oblique steeple fyi it looks like capping frames to your higher monitors max fixes the lag issue
Then you probably overloaded your GPU. Limiting frames is always a good way to start since uncapped frames cause a lot of weird problems. At least your issue is solved 
How can I setup a stream
@lean gorge New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
Working through setting up my first streams. Do I need anything else besides Streamlabs OBS and StreamElements? Based on research, it seems like StreamElements covers my chat (bot, song request, etc.) needs and donation needs. And Streamlabs OBS would cover my actual streaming, alert, and overlay needs? Or does StreamElements do alert and overlay for twitch too?
We do as well.
And for our overlay/alerts we recommend using OBS Studio as Streamlabs is known to sometimes block our stuff from working with their software.
OK that’s a helpful recommendation, thanks. I can look into that. I’m not looking to overcomplicate my stream, as I’m sure some newbies have tendency to do, just simply looking to get a pop-up that lets people know when I’ve had a follower, subscriber, host, etc.
And ours does that.
Is it for tmaxsgames?
yes
@silk viper Have you changed your username at all by chance?
I’m in my dashboard now on my new StreamElements account. Looks like it is designed to recommend going through 4 actions (activate chat bot, setup tips, setup alerts and overlays, etc.) - so i guess this is where I should start to look into how StreamElements supports alert/overlay. I’ll look at OBS Studio.
@ionic kelp
I changed the username a year ago, and then changed it back to the old one
Yup. Click the My overlays and create one there. Follow the tutorial.
Maks what was your previous name?
Is OBS Studio that you recommended the OBS Live on SE site, or was that a blanket recommendation for the original standard OBS
I know nothing of the difference.
@ionic kelp Originally was tmaxsgames, then I was Maksify then back became tmaxsgames
Do you plan on using our media request or using the custom bot name with us?
🤔 @silk viper Both are showing 404's. I'll see if someone can poke it with a stick.
@ionic kelp thx to you=)
I think that if all statistics are reset due to this, I will not be upset. but it will work
Your issue is beyond what I can look at. It's something a staff has to peek around.
Do I need to go somewhere myself, or will you give a signal?
tmaxsgames should work now as a chatstats page
hi all. my twitch follower goal shows 145 followers but on twitch i have 188
@deep bay To reset goals:
- from the overlay editor -> data on top -> goal tab -> reset progress of desired goal
- from the dashboard -> activity feed on the left -> widget data on the right -> goals tab -> reset progress of desired goal
Note: Goal widgets(progress) only counts up and doesn't go down automatically, if you loose followers/subs
^ you can set the goal progress the same way.
@tight harness thank you so much to all of you
@lament blade New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
hey everyone, i just got done setting up my overlay's and am having a hard time figuring out why the picture isn't showing. my web cam will show me in the scene slot but when i go to in-game it doesn't. can any one help me on what to do? thank you
@sudden sable For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Anyone know why I am getting no data in my chat stats streamelements leaderboard extension? I have tried uninstalling it and resigning in to streamelements dashboard, and that hasn't worked.
ah coool
oki doki
mate, I wanted to fix that issue, not a promo for streamlabs instead
Speaking in DM.
If anyone knows how to fix my issue while keeping with streamelements, let me know 🙂
@inner hull delete and re-add extension tried?
yup, that didn't do anything
Hello! I am going to chatstats page, but i have a 404 mistake. Can someone help me?
...same issue here
@inland plinth Have you changed your twitch name at any point semi-recently?
Last time at 2016
Is it for JayJake?
yep
my stats are shown on https://stats.streamelements.com/c/jakeartzz, but everything is too old, iam streaming daily
I dont even have my stats on there, or on my dashboard for some reason
@inland plinth That was your previous name?
hey guys, does any of you know how to enable g2a pay for my tipping page?
use SE.pay if you are over 18
It is unavailable atm if you haven't enabled it already due to EU legality "problems".
@inner hull Have you used gamesoundfin the entire time with streamelements or have you previously used something else?
I used GameSound45 like 2 years ago
@inland plinth Does Se.pay have Ideal payment for dutch tippers?
well, I'm not sure check the list of the countries
thanks 🙂
yep its on the list
@valid dagger There's 1 downside unfortunately
You don't fully meet the requirements. You need 101 followers.
@inland plinth @inner hull Chat stats page should be fixed now.
thanks a lot
working on it 💪
thank youuu
working on it 💪
@valid dagger I'm not meeting the harder part, I'm underage for SE.pay also working on it 💪
Yeah my buds trying to support me a bit, just that most of them are to lazy to register for paypal cause that ideal payment works fine for them haha
How can I add music using streamelements on the stream
@latent drift are you using obs.live?
no
its called media request on the page
And I can use it in the normal obs
obs.live is just an extension for obs studio
you can a least try it and disable anytime you want
ok, and can I make chat decide what music using loyality points ?
umm actually Idk what's SE points
Streamelemetns loyalty points
I'm not using it so a made a shortcut for myself, sorry for missunderstanding
https://streamelements.com/dashboard/mediarequest/settings that's what are you looking for
and you have to enable songrequest commands https://streamelements.com/dashboard/bot-commands/default-commands right here
Let’s pretend I have StreamElements and OBS Studio all configured, I can start a stream, have an overlay, have SE chat bot setup, etc. Where am I supposed to be managing everything from? From a 2nd monitor, do I use OBS to manage my stream and talk to people? Should I be on Twitch dashboard directly from their app? From somewhere on StreamElements website?
Guess I’m trying to figure out what it’s the standard practice when all of these tools are used
I think the obs does the job on its own
I can’t streamkings to work on twitch?
Wait, I don't quite understand
Hey my chat won’t load. It says “failed to load module” how do i fix that ?
I was wondering if there was a way that I could show the top 10 chatters for watchtime and points when people do the command in chat, rather than just the top 5?
Hey my chat won’t load. It says “failed to load module” how do i fix that ?
@livid zodiac reload it
I’m looking for somebody to help me with emotes and creating overlays for my page.. please Direct message me 😊
@pure summit check #art-marketplace 🙂
Thank you
Hey all! So i'm trying to use the media request widget through stream elements. Can you not control the volume??
Hello! I had my first stream on SteamElements today after streaming on Streamlabs for almost a year and I have had two issues.
- One, for some reason Host alerts didn't work? They would display in Twitch chat but not in the Activity feed, nor trigger an alert.
- After about two hours of streaming, my sound started to stutter, but just my sound. The frames were fine, the bitrate looked ok, yet my sound was stuttering constantly.
@buoyant belfry 1) click on filter and check if is hosts ✅
Could I get some help 😛
Is there a way that I can change the !top command to show 10 people, rather than 5?
No.
Okay, thank you.
@scarlet tiger It is ticked!Also, I do have an overlay for it. If i simulate a host from the overlay builder, it works.
Also, if it's relevant, OBS.Live version 20.3.8.603
Try update, maybe was any problems
Checked for updates, no updates availalbe
@lament blade what browser you using?
@scarlet tiger chrome
Try incognito mode
i need help figuring out overlays
Yes?
ive made some on the web site but how do i get them on the OBS
@scarlet tiger no, it doesn't work(
@teal shell To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
ok thanks
@lament blade try it add without "!"
@scarlet tiger nope 
@lament blade you have mobile available?
If yes, Try log in yourself in mobile browser.
@scarlet tiger Do you know where i could seek further help with my issues regarding the host and the stuttering sound? The stutter is the main problem to be fair.
I can provide info on the config, settings and clips from the stream if needed.
yo, anyone who wants to help me setting up se.pay withdrawing? cant seem to fill out the correct information
@scarlet tiger ok, i will try
@buoyant belfry Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
@silent ore Please contact us via email for support with SE.Pay. You can use our contact form here: https://streamelements.com/contact Thank you
Thanks a ton! I'll look into it!
Im getting "
Failed importing Scene Collection" When attempting to import scenes from streamlabs
hi guys, new to streaming. I made a overlay for alerts in stream elements, but when i simulate the event they don't seem to be showing up in twitch studio?
@late vapor You can test Alerts via the bell on the lower right corner of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Show Emulated events on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/h6qgy
yup did that ^
Is it working, when you have the overlay launched in a browser?
is anyone having an issue with stream elements dashboard and loyalty points not working
Do you have the checkbox next to the emulation bell activated? @late vapor
yeah I have the preview live on stream box checked
Then it should come up in the editor and in the launched overlay in the browser.
@spring sedge
The Scene importer will fail when:
- Any asset is above 10(or maybe it was 100mb)
- Any asset that is the default assets provided by SLOBS(Copy righted assets)
but my problem is it doesn't lol. I guess i'll try another OBS, maybe something wrong with twitch studio
@late vapor Does it come up in the editor as alert?
in the streamlabs editor? yeah it properly works there
And when you open the overlay url in another chrome tab and make sure the box is checked and emulates again, there is nothing on the website?
omg wait, its because the default size box when importing it wasn't in view. I tried expanding the box really big and found it
Hey, how do i activate g2a Pay?
why my timer don't work?
@maiden cloak Check your chat lines in the settings.
@summer mantle There is no option to enable G2A Pay.
This is the definition of chat lines:
Got a problem with my media request, the hotkeys won't work
Ahem. @maiden cloak
https://lmgtfy.com/?q=how+does+streamelements+chatbot+timer+work literally first rich-snippet.
For all those people who find it more convenient to bother you with their question rather than search it for themselves.
don't wanna be an a**hole, but i've tried everything and nothing seems to work, so does anyone know how i can fix my hotkeys for media request?
@torn spoke hotkey error check 101; set to an easy key, F1, F2, F3, etc.
Does that work? Yes? It's the hotkey combo you're trying.
If not, come back again..
sadly will not work @velvet spoke
no, should I try that?
Yes
okay will do
brb
So whenever I restart my obs, the hotkey settings just disappear... and yes I am pressing "save" everytime I edit something in there
Question about @light wren 's awesome shoutout widget. is there any way to remove the boxed shadow outline from the image/video boxes? was hoping it was just adjusting the "z" value would fix it but no luck.
@torn spoke this is just my experience with OBS more in general but hotkeys won't work in it if it's the "active" window if that's any good to you?
It's the hotkeys from media request tho, the one that comes with streamelements obs extension @pulsar sierra
I'm struggling with the streamelements bot, does anyone know an ez fix to get it to start working again?
ah, gotcha, don't use it personally @torn spoke but figured was worth a shot
@lament blade is it a mod on your channel?
yes
errrmm not even showing the basics like "!commands"?
@torn spoke odd.
i know from the streamdeck (which essentially is a hotkey) it works fine
I have one
@lament blade errrm, double check it's not blocked on your channel? try to mod it again or check for typos? (am not official, need to make that clear haha)
i've tried to part it, I timed it out and remodded it. Considering kicking it out and parting it and then adding it back?
by parting it do you mean unmodding? @lament blade or the option on streamelements website to have it leave? is it showing up as a viewer?
oy
it's showing up as a mod/viewer
uhm by the option on streamelements to part it
and re add it to
well crap, in that case double check it's joined via website? yeah then rejoin.
@velvet spoke uhh streamdeck only works with streamlabs right?
I just figured out you can download extensions for obs live.............
hehehe
@torn spoke there's a streamdeck intergration if you check the "more options" thing in the bottom right I think
woop woop!
😉
Will StreamElements be adding a feature to allow streamers to edit the !top command to display more than 5 users? I don't like how we are limited to customizing the default commands.
@formal river Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
I asked a question, but okay, thanks for the info.
I got my name changed for chat stats and everything works now other then points
Hey @pulsar sierra ! You can remove the shadow from the JS part, in the line 884, remove or comment this: document.querySelector("source").style.boxShadow = "0 0 30px #333";
If you're not familiar on how to get there, let me know
my alert box isn't working. IIt shows ups on the overlay editor but not on my stream (i have ticked the box to make it do so)
@mighty rose If you changed your name on Twitch please follow these steps:
🔹 Visit https://streamelements.com/logout and then log in again with by connecting with Twitch.
🔹 On the right side of the dashboard page that opens, select "Join" under bot settings. If it says "Part" select that and then select "Join" to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
🔹 Post your new name here so that we can update your channel's chatstats tracking (must be done by staff).
@wild pelican To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
thanks @light wren but JS only goes up to line 762 in the editor?
Old name ice_riley new name rileyyylol
still not working
It might be due to using an older version, the last 2 versions added a loooot of code, just search for that line
@wild pelican did it work before?
no
Have you tried disabling hardware acceleration?
no ill try that now
In OBS Settings > Advanced > Sources
also, make sure the overlay URL from StreamElements page matches the URL added to OBS
How do i enable ideal as tipping way?
@light wren thank you so much its working fine now
@light wren thanks a lot bud, worked perfectly! (next mission is to go work out how to add custom font but I kinda know how to do it lol)
Hi im having issues with meddia request not adding to queaue when someone uses it through donation. if anyone could help me with this it wouldd be much appreciated
@lofty needle i don't see StreamElements on you channel
@summer mantle that's more of a SE.pay thing
the bot, probably?
im confused
i use the tipping section for media request but when someone does it it doesnt add it to the queue
Awesome @wild pelican glad it worked!
@lofty needle I don't see the bot on your twitch channel
And I'm also glad I was able to help @pulsar sierra !
@lofty needle Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
ok did that
but i dont like to use the stream elements bot
and im saying through the tipping page it doesnt work
@abstract hemlock ?
@lofty needle There should be in the queue, i don't see any tip activity on your username
Can I set the "Recent Followers/Subscrivers/etc..." to show a certain number of users? Like the last 5 followers. Currently it shows only the last 25 or the last 2 of each data.
Greetings, so i have been trying different things to repair streamelements but i officially reached an end of my understanding and i dont know what to search anymore ... no matter what i set in my account ... it wont apply although "saved" pops up. Recently i wanted to reactivate the !commands, which i did .. but it doesnt work in chat. Media Req isnt working in terms of settings either. Do u suggest to uninstall / make a new account? Or is there any way to fix it ?!??
@swift wraith add a custom widget and by default is the event list
I'm trying to get to my streamelements dashboard through chrome, but every time I click "My Dashboard" it redirects me back to the same screen
any ideas on how to fix?
@desert gulch https://streamelements.com/logout click here and try again
yo can someone tell me how am i supposed to watch media shares when after i press show on stream?
YOU'RE GENIUSES. THANK YOU
@sudden canopy you need to add a widget "Media Request" on your overlay
And how do i use se.pay?
Anyone else having issues with Recent Subs not showing up on overlays?
@summer mantle you have 101+ followers?
@summer mantle SE.PAY is available for streamers who are atleast 18 years old and with bank account under their name in one of the following countries:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland , Italy, Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, United States.
If you meet these criteria and don’t see SE.Pay, let us know.
For information on SE.Pay payment methods, their fees, and settlement times see https://streamelements.com/dashboard/tipping/fees.
@abstract hemlock but with the event list I can't scroll horizontally the text, would be useful to be able to set the number of event to show up, from the labels or from the session data.
knbkfdnf
You need any help?
i do, how do i show media request on stream and watch it myself
and i press show it on stream it dissapears from obs live addon
i press stream and i have twitch set up but when i press start it auto goes to youtube
@sacred basin Streamelements on top of OBS -> Logout -> login
Greetings, so i have been trying different things to repair streamelements but i officially reached an end of my understanding and i dont know what to search anymore ... no matter what i set in my account ... it wont apply although "saved" pops up. Recently i wanted to reactivate the !commands, which i did .. but it doesnt work in chat. Media Req isnt working in terms of settings either. Do u suggest to uninstall / make a new account? Or is there any way to fix it ?!??
@north knoll anybody ? any idea ?
Hey, somehow the writing is partly blurred in my alerts, do you know why?
@north knoll Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
@wispy cairn wdym?
Donation/Tipping Link Question
In short, is there a way to have our tip URL changed/updated?
In length, I recently made the switch to Twitch from Mixer. As I have been disabling my Mixer side of things, I noticed that I was given two different tip URLs...
midnatecity/tip on Mixer
midnatecity-5709/tip on Twitch
What I am trying to do is have my Twitch donation link to be midnatecity/tip - as that is the one that most of my community knows (plus it is cleaner looking in live chat or posts).
Would removing my SE "link" to my Mixer account fix that? If so, how do I do that?
Can I have the two URLs swapped? - putting the midnatecity/tip on my Twitch and midnatecity-5709/tip on my Mixer?
What Do You Mean 😉
When a donation comes in, sometimes the name and amount of the donation is not clear
@abstract hemlock
@north knoll Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
https://i.imgur.com/uYVb8OK.png
@round bramble tried multiple times / didnt work
@wispy cairn just the donations ones? do you have a screenshoot?
Pessoal bora la aumentar o meu canal heheh
hi
@round bramble tried multiple times / didnt work
@north knoll solved
@lament blade #🇵🇹︱português
Media Request refuses to save settings although it says it saved
@abstract hemlock ? 😄
Hi
Hi guys. just wanting to carry on with my issue in streamelements - stream store. I can create and enable an item then open store tab but no items message shows.. seems everything is working other that this.
@fossil wigeon Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
5e7c2a63555f845c8b520dca
how do you make a new widget?
@fossil wigeon this is why you dont see it on the website
@ renzito legend!!! I feel silly now lol
and i just test it on your chat and everything is working fine 
@wild pelican you can create a custom widget
thanks!!!!!!!
where on the software tho
for streamelements, for the loyalty points, do i need afiliate?
oh thanks! cuz it wasnt working but ima figure it out!
i need help i have a timer but how do i put it in my stream using streamlabs
Hello, people. A suggestion for the giveaway system...
In the area of the names of the giveaway winners, it should appear how many tickets the winners bought.
You can use our timer with the streamlabs bot, you need to have StreamElements bot on your channel and as a mod
@chrome folio Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
Ok @abstract hemlock
please post it here 😉
not sure if you guys will know the answer to this or not, I have a stream setup to a restreaming service that sends my stream to twitch and youtube, is it possible to get both twitch and youtube overlay info on my single stream or do I need to run OBS twice and login once for twitch and once for youtube?
would like to avoid having to send 2 streams for obvious reasons
@abstract hemlock that wont work i need a on screen timer
@light imp You could add as many overlays as you need, but i wont recommend re streaming
so the right way would be to run obs twice?
basically
for the loyalty points, how do i make commands to give people loyalty points and to check how much loyalty points they have?
for the loyalty points, how do i make commands to give people loyalty points and to check how much loyalty points they have? can anyone help?
they can check how many they have with !points
ohhh thank you!
you can give them with !add points username amount
ohh ok thank you!!!
linked my twitch to streamelements and enabled chat alerts, still not showing up in chat? any ideas. i modded streamelements already
@light imp run obs twice? did you read what i write? i didn't say anything about 2 obs instances
@abstract hemlock he wants to have SEPERATE overlays PER stream
does anyone here know how to put an onstream timer
without running 2 OBS

hey guys im having this problem in multiple streams where i cant see the bot reply to my commands example !points i just cant see but other in channel tell me they can see the reply fine ?? anbody might know the problem ?
I had to ask the question before I figured it out on my own. Basically I can just stack the overlays in the scene and just add elements from both accounts I think
would work better yeah
I just had to ask the stupid question before I could think it through 😛
does anyone here know how to put an onstream timer
can you join a vc?
ok
anybody?
i know but i cant put it in
@hallow pine Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
ok ill have a look thank you
I have a question about my stream set up
Donation/Tipping Link Question
In short, is there a way to have our tip URL changed/updated?
In length, I recently made the switch to Twitch from Mixer. As I have been disabling my Mixer side of things, I noticed that I was given two different tip URLs...
midnatecity/tip on Mixer
midnatecity-5709/tip on Twitch
What I am trying to do is have my Twitch donation link to be midnatecity/tip - as that is the one that most of my community knows (plus it is cleaner looking in live chat or posts).
anybody know how to thank followers in chat with stream elements..?
thank`? idk just say thanks for following! (name)
@subtle lynx you can enable the Chat Alert Module
@abstract hemlock did that and made streamelements a mod but still now showing any commands from streamelements
not
@subtle lynx Please connect your streaming account (Twitch, YouTube, or Facebook) with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
How do i get the current Song in those ?
@round bramble i join the channel doesnt seem to do anything and its not in my channel i cant see the bot its in other streamers chat
I can't change anything in my store profile on streamelements, it's giving an error, someone helps me
@fluid pivot add the Now Playing Widget
@hallow pine they will have to do it
@inland minnow press F12 and press "SALVAR" again and check if there is any error on the Console Tab
redeem commands and banned words don't work
@abstract hemlock enable the bot u mean?.....but everybody else can see it except me seems like its almost from my side?
@abstract hemlock how do I do it? ôo
@fluid pivot press the plus icon, and then use the search textbox "Now PLaying"
@abstract hemlock redeem commands and banned words don't work
Im having a problem with the !watchtime command
No matter what when people use it, it says they've watched for 0 minutes
@real halo do you have the loyalty point system enabled?
@coral token redeem need an item on your store
yes
@real halo you need the loyalty point for watchtime to work
and enabled the command
I can’t get !lurk command I use to have it but it got deleted on its self now can’t add it back
they always worked but today I don't know what got into them @abstract hemlock
@coral token you don't have any item on your store
It says the subscribers will get a multiplier. Will that also include !watchtime?
hey so Song request is built in.. but when people request certain songs why does it mute my vod??
it isn't my channel @abstract hemlock
@full basin have you check the second page of command
@versed bluff Copyright music with do that on your VoD
@abstract hemlock when u get a chance im not in a hurry 🙂
what? yeah if a viewer wants to request a song they like but its not mine? am I supposed to just not allow that?
So I have a question and i feel a bit dumb for asking but for some reason my audio keeps looping.
i'm not sure how to fix it
what? yeah if a viewer wants to request a song they like but its not mine? am I supposed to just not allow that?
@versed bluff if you don't own the rights to any song played (either through media request or just on spotify) Twitch will mute your VOD, that has been the case for a very long time.
im using stream labs
yeah i muted them both
bc it mutes my whole vod? just wondering if theres a way around it
how many do you have
well yeah but whats the point of SR then xD
@versed bluff not everyone cares about the vods being muted
if you have 2 mute on of them
it only mutes the vod on the parts the music is played
dont add another audio source
i guess if it doesnt harm my account other than that then im alright i was just wondering
ooooo okay
np
uh well a new issue has arised, the audio sounds bad, like it's static.
yes
i dont now much about audio in obs live so idk
it could be that it is bad
dont rly now much about that
anyone know the problem? i am using streamelemt bot. But timers and commands will not work
I enabled loyalty settings but it still say 0secs of watchtime
Hey, anyone have issues with alerts not showing for hosts under 5 viewers? I get the audio notification and hosts for more than 5 get the on screen alert, but dont show up otherwise.
@blissful linden CHeck the variations
and kep in mind that the alert won't show for host iwht 0 viewers
@abstract hemlock
Ill check that, thanks @abstract hemlock
@inland minnow Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
I can't update anything in the store for months. I pressed F12 these errors appeared there
I'm having a problem where every time i used !watchtime it say they've been watching for 0seconds. i have loyalty settings enabled and it still doesn't work
Help me pls
I was having trouble with my activity stream not showing re-subs. Is there anyone that can help me with that?
the chat alert for follows worked for me but it isnt for hosts
@stuck radish Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:
- All hosts coming from an online channel with at least 1+ viewer
- Auto host events with at least 1 viewer - only from a channel that just went offline
Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
Note for Mixer streamers: The above 2 filters currently apply for Mixer and we are aware its actually not how Mixer hosts work. We do plan on changing it, but no ETA on when.
ty
My stream keeps going offline and online again, but my network is absolutely fine. I reset the Oauth Token and everything, but I'm still having issues. I don't know if it's a Twitch side or a StreamElements side or both. But I wanted to see if someone could help me.
I don't see any issues with the bitrate or CPU either at least that StreamElements OBS.Live is reporting
Mods can post links into the chat 
@teal rapids Twitch prime (new and resub) and paid subscriptions (resub only) must be shared in chat manually by the person subscribing in order for the subscription information to be sent to StreamElements. For twitch prime, the user needs to have sharing enabled on https://www.twitch.tv/settings/prime. For paid subs, if the share box doesn't show up immediately it will when they refresh the page. https://i.imgur.com/VNJN0Uv.gif https://i.imgur.com/2297EA7.png
tyvm 🙂
Hey all Any help would be AWESOME! ❤️ Got Bot timers set up and turned on yet they are not working. Bot commands !twitter Etc. work fine but my timers are not going off at all. Whomp Whomp!
what bots are you using?
same problem here. i am using streamelement bot
you need to make sure they are mods and make sure the bot it in the channel
if it looks like this (stream elemetns bot) you its activated in you chat atleast
where do i see this ?
i found it. its there
i just partet the bot and joined it again.. haha
@agile sandal Please follow our community rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
Thank you
@young hamlet or you part the bot, logout from the Dashboard, login into the dashboard and joined the bot into the chat
i did excactly that. And its working now. haha @lament blade
Thanks for the help for above. I just realized when I imported from Night Bot they imported everything but the actual messages! DERP! Betting that's why. (Also @young hamlet make sure you edit the chat time for your info to pop up too if it not active to zero! XO)
Ah thanks @paper summit
or well the "chat lines" is zero other wise bot's dont go off til people talk in chat
😉
help on what?
how can i help you? 
i did a chat widget on streamlabs and when i put it in a browser source on OBS.live it doesn't show chat?
nothing
@leaden leaf we have too a Chat Widget 🙂
streamelements has a chat widget?
yes! 😄
they do
how do i get to it?
ill send a screen shot
nevermind
Oh i can do that thanks 🤯
and under stream tools find you the Chat widget
What? 
ik
is there a way to make the background transparent
Yes, you choose under Theme "Custom"
ok thanks
anyone know if you can make the emulated follower names go away after you are done testing?
Refresh it in the dashboard thats all i know
cool
Hey, new SE user here. Ive been going through the dashboard view tasks that are listed for new accounts (i.e., setup chat bot, configure donations, overlay, etc.). After I set my security level of the chat bot and other settings, then enable the bot on my twitch account (and see confirmation in the actual twitch channel chat log), do I need to do anything else? On the Twitch side, do I need to do anything? Does it completely replace nightbot and stuff
@crude rivet /mod StreamElements on your twitch chat
My !watchtime doesn´t work how can i make it to work
Thanks @abstract hemlock ill look into that.
I activate it and now?
is ```!watchtime```` under default commands enabled?
yes
ist it normal in secs or can i make it in hours too?
it's in minutes
my mistake
Initially it is displayed as a second, but after a certain time as a day or hour
oh ok thanks for your help i hope it works
how do i get my stream label for new subscribers to show twitch prime sub? do I need to create a new label for this?
Donation/Tipping Link Question
In short, is there a way to have our tip URL changed/updated?
In length, I recently made the switch to Twitch from Mixer. As I have been disabling my Mixer side of things, I noticed that I was given two different tip URLs...
midnatecity/tip on Mixer
midnatecity-5709/tip on Twitch
What I am trying to do is have my Twitch donation link to be midnatecity/tip - as that is the one that most of my community knows (plus it is cleaner looking in live chat or posts).
@versed tendon sorry the late reply, to switch between those urls, DM me your accountid and jwt token on each account
No worries @abstract hemlock ! I know you all get a lot of questions. 🙂 I'll send those to you via DM. Thanks!
I was streaming today . i trying to use the !permit command , the individual still could not post a link in chat. Is there a setting i am missing or got messed up for this to work correctly?
hello i have problem, i started streaming again, and change my name recently, and maybe thats why chat stats wont work, what can i do now? want to show top chatters but it says no data there
@deep ermine check other mod settings , maybe directly on twitch moderations or other bots
@abstract hemlock streamelements is my only bot besides Preztlerock
@full spade give my you oldname and your new username
@deep ermine check your the mod settings on twitch itself
@abstract hemlock my old was whyskiiTV , now its whyskii_
any ideas?
So I recently changed my Twitch password, and since then, even though I login with my new password, streamelements is giving me this:
@ionic pawn Streamelements on top of OBS -> Logout -> login
Done that
Multiple times
Continues giving the same error
Also, several of my normal tabs that I use within are gone.
thank you, @abstract hemlock , it was a setting in twitch i had wrong
@ionic pawn Also try on OBS > Stream > Disconnect Account and Connect again
Add a scene, then go to the sources and add the source
@tired sun To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
thanks
Is it possible for channel points to trigger a scene/overlay in OBS?
Do i need to create a label for twitch prime subscribers? as opposed to new sub label?
Squeeps
but I have to have them downloaded
is there a way to make the TTS on alerts talk over the audio of the alert, so it doesn't wait till the alert sound is over?
@lament blade we don't have a default label for prime, but we have for "resubs"
my media request dock is empty , but the media request works fine in browser mode, how to fix?
@lament blade TTS starts just after the sound
@hollow pelican Streamelements on top of OBS -> Logout -> login
@lament blade you might wanna checkout FyreWyre's things
do a twitter/google search
yep, fixed, ty
@lament blade Here https://discord.gg/dqJMX3
found it much appreciated @velvet spoke @ionic kelp

How can I put the overley scenes in the obs for the stream and i have to download the everley
?
@tired sun To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
where do i go again to change my bots name?





