#helpdesk-twitch

1 messages · Page 491 of 1

restive dirge
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No.

strong kernel
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Always do so.

restive dirge
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Okay.Let me try it that way.

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Does stream elements take a cut from donations now?

strong kernel
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No, we don't take a cut.

restive dirge
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When I try to capture the game that I am playing in chrome,the screen is still showing the obs interface above the overlay

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what do I do?

strong kernel
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I'm not sure I understand. Can you screenshot your entire OBS window?

restive dirge
strong kernel
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Why are you using a display capture in addition to the window capture?

restive dirge
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Okay.I will remove one and see.

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This is the state right now.I am not able to capture the screen even now.

strong kernel
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You shouldn't have a window, display, and game capture in a single scene. Only one of those three per scene.

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For your window capture, make sure the properties are set to look at the correct window.

restive dirge
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I removed everything else.

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Yes.I did that.

wooden cliff
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hello 😃 i changed my name on twitch, logged in with twitch in streamelements, bot is running but the bot didn´t working in chat. what can i do?

strong kernel
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Part the bot from your channel, log out of StreamElements on the site, log back in, and join the bot to your channel.

restive dirge
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part the bot?How do I do that?

strong kernel
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Not you, talking to @wooden cliff

wooden cliff
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@strong kernel thanks i will try it

restive dirge
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Okay.Please tell me.Why is nothing being shown in my window capture?

strong kernel
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If it's displaying correctly in the properties like that there shouldn't be any reason it doesn't show in the canvas as well.

nocturne pelicanBOT
restive dirge
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But,Mine is obs streamelements.not obs.

strong kernel
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OBS.Live is a plugin for OBS Studio and doesn't affect the behavior of window/display/game captures. That's still OBS Studio functionality.

wanton mango
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@restive dirge can you open the properties of that image and send a screenshot?

strong kernel
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...oh, that's a good point, I wonder if that image doesn't have transparency thnk

wanton mango
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I think I might actually LULW if it happens to be just that

frail tulip
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in the vid about tipping system how do u get on the first page

strong kernel
rapid gazelle
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I'm having difficulty importing tips and alerts from SLOBS using the Chrome ext. Is it easier with another browser? I just keep getting "an error occured"

strong kernel
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Have one tab open and logged into StreamElements, one tab open and logged into Streamlabs, and then run it.

rapid gazelle
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@strong kernel any other tips? I logged out on both and then back in via chrome. I even tried with SLOBS running in the background. Sorry to be a pain.

strong kernel
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No, don't log out and in with them. Keep each one open in their own tab.

rapid gazelle
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no i did that

strong kernel
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Screenshot your browser window please.

rapid gazelle
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If i'm having a blonde moment please let me know

strong kernel
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Try disabling your other extensions.

rapid gazelle
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all disabled. still not working.

hexed orbit
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hello everyone can anyone tell me how to setup the !me command so it gives the streamers name in chat when he/she type !me

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or am i in the wrong helpdesk ?

jade remnant
hexed orbit
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i want all my viewers to use that command and it must display there name when they do !me

jade remnant
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so you want viewers name and not the streamers name?

hexed orbit
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well it needs to display there twitch link name

jade remnant
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variable for the sender (viewer) is ${sender}

hexed orbit
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i did that one and it only shows the name not the www.twitch.tv link

jade remnant
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then do twitch.tv/${sender}

hexed orbit
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nope not working

jade remnant
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can you screen shot your command

hexed orbit
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sure

jade remnant
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command should be !me

hexed orbit
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still not working

jade remnant
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you have link protection on in twitch settings

hexed orbit
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last i checked i had it disabled

jade remnant
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*** is link protection

strong kernel
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Nothing but Twitch can change a link to ***

hexed orbit
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let me check real fast

silent torrent
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IF you mod streamelements it will be able to bypass link protection

hexed orbit
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how do i do that ?

jade remnant
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/mod streamelements in twitch chat

true plank
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Hello. I have been trying to put an overlay onto my streams and for some reason the picture is getting cut off. Do you have a solution to this. Thanks.

jade remnant
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select the source and press ctrl+f

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make sure the resolutions are correct

true plank
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ok

hexed orbit
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there we go thank you @jade remnant @strong kernel @silent torrent

true plank
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I have all of the resolutions correct

hexed orbit
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that worked you guys are great

silent torrent
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No Worries,

true plank
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should I send a screen shot of my problem

jade remnant
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did the ctrl+f not work?

true plank
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no

jade remnant
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try ctrl+r

if that doesnt work re-add the overlay

true plank
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ok

silent torrent
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could it also be the size of the overlay in the SE Editor?

hexed orbit
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i had the same problem DeGs let me think i did something to fix that

true plank
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ok thanks

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im still trying to fix it

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how would I change the resolution in the se editor?

hexed orbit
silent torrent
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^

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thats in OBS

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if that doesnt work let me know

hexed orbit
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goodnight all

jade remnant
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what is your resolution in obs?

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is it default

silent torrent
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1920*1080

jade remnant
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if you have adjusted the resolution in the editor then you need to have the same resolution in obs

true plank
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my resolution is 1440 900 same in OBS

jade remnant
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and you changed that in the editor?

true plank
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how would I do that?

jade remnant
true plank
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ok I,m gonna try that.

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that worked thank you

jade remnant
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np 👍

true plank
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sorry for the trouble

jade remnant
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no worries

frigid violet
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Hiya I was wondering how to create a shareable link to an overlay/widget, like the ones in #widget-share

ornate vine
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whats the thing to make it like: [name] x3 etc for subscribers

frigid violet
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Anyone know how I would go about that?

silent torrent
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Is it the rotating widget? @ornate vine

lone geode
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cant seem to get redeem sound effects to work - i have redeem command enabled and i can hear my sounds when i play them in the store. the successful redeem message comes up in chat but you dont hear the sound play on stream?

strong kernel
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@lone geode Did you add a store redemption widget to your overlay?

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@frigid violet Not possible for basic users. If you want to share an overlay with a friend, have that friend give you a manager link for their account.

frigid violet
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Oh :/

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I made a fun custom widget and I was hoping to share it with the community

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Like Harris Heller did with the sub train

lone geode
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no i didnt realise i needed it. i watched the streamelements video and it made me think i only needed the widget for redeeming stream perks rather than sound effects

strong kernel
ornate vine
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@silent torrent I have no clue I switched today from streamlabs and been working for like 4 hours on transferring everything and this is the last thing I need to show the number of times when someone subs so many. [name] x3 for example.

lone geode
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i tried using the widget but took it off cos i couldnt get the sound effect to play without a weird default one playing as well

ornate vine
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I'm using the lastest sub widget

frigid violet
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Ah thanks, @strong kernel

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I'll get on that shortly :)

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It uses the SE_API to store data. Will that be a problem?

ornate vine
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@silent torrent {name} {count} doesnt seem to work for amount of months

strong kernel
ornate vine
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oh its amount

silent torrent
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check DMs dreamz

ornate vine
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okay

lone geode
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okay i just tried the widget again and its not making the weird sound anymore zenith. weird lol, the sound file i uploaded hasnt changed since last time i tried. maybe one day glitch?

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so i need the widget on my stream overlay and then the redeem command should work? :) do i need to a new overlay for each sound?

strong kernel
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One widget for all sounds.

lone geode
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i clicked clear sound, so i dont need to upload any sound, it will just pull it from the store?

strong kernel
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The widget's sound plays when the store item doesn't have a sound.

lone geode
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ive uploaded sounds to all the store items, and cleared the default widget sound so i guess it should work now

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ill just copy overlay url into my scene

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ill check it works next time i stream, thanks for the help

blissful finch
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Can you help I have jittery stream on 1920x1080 at 60fps with 6000kbps bitrate and Ryzen 2600 cpu

nocturne pelicanBOT
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@blissful finch Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

spring kiln
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so someone followed me while I was offline on twitch. StreamElements dashboard has no record of it. Thoughts?

nocturne pelicanBOT
spring kiln
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Is this right?^

strong kernel
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It's so we can find your channel without asking you for it every time.

spring kiln
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Oh ok

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Let me do that now

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@strong kernel Done! So someone followed me while offline, but it isnt appearing as most recent follower nor is it in StreamElements dashboard

strong kernel
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@spring kiln Because he did it several days ago and we have measures against unfollowing and refollowing to prevent spam.

spring kiln
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Ohhhh got it, thank you very much

dry edge
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Hello is there a way to make certain redemptions only available to specific users or a command only work for a specific user that plays a SFX?

strong kernel
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There is not.

dry edge
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ok thanks @strong kernel

restive dirge
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How can I add another person to my stream elements twitch stream?

strong kernel
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What do you mean?

restive dirge
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I have a friend who is like 200 miles away.I want his webcam feed to appear by the side of my webcam feed.How can I do it?

strong kernel
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Capture a video call.

restive dirge
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Okay.But,I want him to be able to see the same game that I am playing

strong kernel
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...what?

restive dirge
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Suppose I am playing a chess game online.I am broadcasting it.I am also showing my video call with my friend.Would my friend be able to watch the same game that I am playing on his computer?

restive dirge
nocturne pelicanBOT
hexed violet
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i'm changing all my alerts (follow, sub, etc) and all of them are updating except sub

strong kernel
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Make sure you're editing your variations.

hexed violet
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instead of the video i want it to play, it still plays default sharks

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variations?

strong kernel
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In the variations menu when editing your sub alerts.

hexed violet
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they're all on

strong kernel
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Yes, the point is, you need to edit those too.

hexed violet
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poor design, so what i was originally doing was useless

strong kernel
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The main alert is what triggers for a new subscriber. The variations control other scenarios.

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If you were to delete all your variations, the main alert would play for everything. Variations are there to tailor messages and alerts to specific events.

hexed violet
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gotcha

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thanks

ornate vine
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where do I find streamlabs files to transfer to OBS.LIVE for currency

strong kernel
ornate vine
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Thanks!

vague rock
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how do I customize alerts from the browser dashboard?

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for streamelements

strong kernel
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@vague rock Don't forget you have the #dreamteam channel for support. :)

vague rock
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oh

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I didn't think that was a support channel

livid ingot
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Where do i find and edity goals again?

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Found it

ornate vine
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does stream elements have an hour system for users?

zenith widget
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Hour ststem?

ornate vine
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@zenith widget yeah where the users have certain amount of hours for watching the stream

nocturne pelicanBOT
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@ornate vine 10 minutes of watchtime are given to those in chat when the loyalty points are handed out (every 10 minutes). Therefore, loyalty must be enabled for watchtime to work properly. There is no direct link between watchtime and all-time points. It can’t be calculated from the amount of all-time points a user has because subs may earn points at a faster rate and !bonus all command increases all-time points for users in chat at that time. Giving points to a single user does NOT affect all-time, only when giving to all in chat.

ornate vine
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and how to change the bot name or does streamelement have a bot for a program to use with another twitch account

nocturne pelicanBOT
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@ornate vine Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
ornate vine
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I got it

stone plank
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Hey Support!! I'm having some issues with my Recent Sub text on my stream. The font I've chosen doesnt seem to be showing on my stream. I can get it to show in the editor, but after reloading my overlays its still there. I do also have to keep re adjusting the text settings everytime I stream

zenith widget
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Are you using custom fonts?

lament blade
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so i have all the basic commands enabled but none of them work

zenith widget
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You have follower only mode on and our bot is not modded in your channel.

lament blade
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nope my bot follows me and is a mod

zenith widget
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OUR bot isn't

lament blade
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im not sure how the configuration went maybe i made my main a bot account by accident?

zenith widget
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Unless you are using a custom bot name for our bot, our bot is not following you and is not a mod

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and because you have followers mode only, it can't speak

lament blade
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oh ok

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i made it off of follower only i had it on 0 seconds

zenith widget
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^ sorted

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@lament blade When making a command don't add the ! infront, as its added automatically

stone plank
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@zenith widget I'm trying to use the PressStart2P

zenith widget
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Ooh, yea that font is bugged and theres no ETA on when its going to be fixed unfortunately.

shadow steeple
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hey, how does the editcounter command work. When I type in the command normally, it displays a number greater than 0, but when I try to edit the counter, it says it updated from 0 to 0

zenith widget
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!editcounter <counter variable name> 0

If you use ${count deaths} that and the counter name is at 100, then use !editcounter deaths 0

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so you use the name in the ${count} in this case being deaths

shadow steeple
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follow up question, how do you get that counter to display without incrementing it, I'm using the ${getcount <name>} command, but it displays a 0 despite the count being above 0

zenith widget
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make sure the variable name matches

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if you are using ${count deaths}, then to just display it use ${getcount deaths}

shadow steeple
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you are a gentlemen and a scholar my good sir

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I appreciate the help, have a wonderful day

zenith widget
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👍

glass arrow
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Are there any particular requirements for raids / hosts to appear in StreamElements? I basically only see followers at the moment

nocturne pelicanBOT
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@glass arrow Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All manual host events (0 hosts included and if filter set to 0)
  • All hosts coming from an online channel. If the hosting channel has been offline, we do not show it
  • All auto host events with at least 1 viewer
    Note: An offline host is when you see "X channel has just hosted you" - with no viewer numbers on the back
glass arrow
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Thanks autobot

cinder olive
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id like to report a bug with the raffle bug 👀

zenith widget
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a bug with the raffle bug? upsidedownthinking

cinder olive
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raffle command

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w.e

zenith widget
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a bug within a bug? meowbughunter

cinder olive
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so

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this looks normal right?

zenith widget
cinder olive
zenith widget
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interesting

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does it happen with 2-3-4 points?

cinder olive
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thats 2

zenith widget
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and do their points increase by 1?

cinder olive
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trying 3 now

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their points increase by 0

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trying 3 now

zenith widget
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double checking with !points I assume?

cinder olive
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yeah

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this was 3

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they both gained 1

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fix itfix itfix itfix itfix itfix it

zenith widget
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hmm what if 50 points and 2 people join?

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do each get 25 points each?

cinder olive
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am checking

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the bot cant do decimals right?

zenith widget
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no

cinder olive
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so if i do !raffle 3 and 2 people win

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instead of 1.5 it prolly rounds down to 1

zenith widget
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most likely

cinder olive
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if(raffle = 3) {pick.users(3)} 👀

zenith widget
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Not sure what you mean by that

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but I can see if I can talk with the devs on this

cinder olive
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means like

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if the multi raffle is 3 points, it choses 3 people and each gets 1

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or 2 it chooses 2 at max and each gets 2

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or maybe round up?

zenith widget
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checking with the devs

cinder olive
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idk super small bug if youd even call it that

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figured id say something regardless

zenith widget
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no worries - still asking devs 😉

pine goblet
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Hello! I'd like to have some help with the StreamElements bot. I have been looking into every option on the StreamElement website (and even on Twitch and OBS live), but I can't seem to find a way to fix an issue.

twin sentinel
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What is the issue?

pine goblet
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When people redeem items from my store, the bot always alerts us in the chat. First, there doesn't seem to be a way to turn that off and, second, every time the bot sends an alert it tries to put in emotes, but only the codes show

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Is there anywhere I could go to change these settings?

twin sentinel
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If the items are redeemed via chat, you cannot disable the notification. What emotes are you referring to? Are the emotes in the alert message on screen or in the message in chat? What emote is that exactly what is written out?

pine goblet
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It says ''elementsOkay''

twin sentinel
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Type: !pepes disable in your twitch chat and make sure the !pepes default command is enabled. This should disable the emote.

pine goblet
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Thank you very much 😃

pulsar hinge
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I've recently changed my username from julietblacksea to nananamonn on twitch and my streamelements seems to be unable to retrieve the chat stats. before I changed the username it worked fine. Please help!

zenith widget
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fixed

pulsar hinge
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@zenith widget That was quick! Thank you so much!

half tulip
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Not sure where to ask so im just asking here, if wrong place, redirect me to the right one please! 😄 So i was just wondering if it's possible to put in the loyalty store, a video with sound (instead of image and a sound file) to get played when someone redeems that item?

zenith widget
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Videos are not supported for the stream store items.

half tulip
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awwh

twin sentinel
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You can add an image/gif as store item afaik.

half tulip
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yeah that's what i've done so far, gif and sound file

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hard to get it in sync sadly

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is that a feature getting worked on at some point you think?

nocturne pelicanBOT
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@half tulip Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

half tulip
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or maby another way to do it? like trough a command?

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I just know a buddy of mine could do it trough streamlabs (not sure how the proccess is there though)

twin sentinel
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Afaik this is only possible with custom coding at this time.

half tulip
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dang, what shame

remote lotus
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I have the Tiltify notifications set up in my current overlay, but I hear the alert about 10 seconds before the alert plays again with the image and message. What causes this?

chilly flax
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Where should i go to get more information about contests mechanic please (Winnings and numbers) ? Seems hard to figure it out exactly even after reading rules

Thanks for help

twin sentinel
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The total pool is split among the winning entrants, depending on their percentage how many points they entered in the winning option out of the total points in the winning option.

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@remote lotus Is it like an echo after the alert was played once? Do you have multiple alert boxes running at the same time by chance?

remote lotus
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I have the Tiltify alert box and my normal alerts.

twin sentinel
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Can you elaborate on what you mean with it plays 10 seconds before the alert plays again please?

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So are there two alerts pictures/videos with both playing sound and the same person donated?

remote lotus
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No image pops up -- the sound plays. Then about 5-10 seconds later, the sound plays again with the image and message

nocturne pelicanBOT
heady knot
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i altered the shape of my webcam and image in obs to a more stretched version, i want to make a new frame for it but i don't know the new resolution scale it is, so i can just do it in photoshop with that resolution in mind, is there anyway to check?

lament blade
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Hi! Small update on the hypecup: still not loading in the gift sub icon and it's loading bits but not the right icon (just the same small one, they used a different one)

twin sentinel
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@heady knot You can find the resolution sacle of your cam in OBS when you right click the source and in Transoform > Edit Transform.

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@lament blade Can you take a llook if the default command !emotes is activated and type !emotes update in your twitch chat please.

lament blade
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@twin sentinel done, reloaded overlays, still no gift sub icon or the right bit icon in the jar rukayaSad

twin sentinel
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I am sorry, then a staff has to take a look at this.

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I have got the info, that QA is still loking into your issue.

lament blade
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@twin sentinel thank you! rukayaLove

restive dirge
#

Please help me.I am trying to add my skype call as the source.But,The call just does not appear in the source.

nocturne pelicanBOT
shrewd maple
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hey guys is there a way to download back files I've uploaded (media files like images and stuff)? I lost my backup, so I only have them on the StreamElements* media thing...

twin sentinel
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If you are using StreamLabs, best to ask StreamLabs, if you are referring to the overlay editor of StreamElements it depends. You can try to create a pic/video widget, add the item to it and in the preview on the left when the widget is selected, you should be able to right click it and dowload the items.

shrewd maple
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sorry I was thinking StreamElements

toxic heart
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Question: I have created a super theme and I want to edit all the alerts, do I have to do it separately from overlay to overlay or can I edit all the alerts from somewhere? ( I can't duplicate the overlays since they are different )

twin sentinel
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You can edit the alertBox on one overlay and then copy it to the other overlays and delete the existing alert boxes there.

toxic heart
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@twin sentinel By any chance do you know how? Do I just duplicate widget?

twin sentinel
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Select the widget in the overlay editor and then in the layers tab on the lower left there is a button with two papers and a red dot.

toxic heart
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oooooooh you have to select the current layer otherwise it duplicates everything I guess! Thank you 😇

drowsy sable
#

the screen capture mode sometimes didn't work someone can know why?

nocturne pelicanBOT
obtuse patio
#

So is there a place I can enable stream summary emails? This has never worked for me.

twin sentinel
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DM me your twitch accunt Name and your E-Mail Adresse and I will Check if your E-Mail is entered.

dusky silo
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Hi) How to make it so that you can buy a voice command, without a word - buy. Now - "!buy "name"", need - "!name"

cursive osprey
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Where do I find the "overlay manager?"

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I don't see "overlay manager" in my stream elements dashboard

twin sentinel
trim rain
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This is more of a suggestion request: I am trying to set up a loyalty system. Easy peasy. I am just curious how others set up the multipliers and points earned with following/subscribing/tipping etc. Something to use as guidance. Thank you! ❤

cursive osprey
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How would I get it to work in OBS Studio?

nocturne pelicanBOT
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@cursive osprey To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

cursive osprey
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Where do I set dimensions?

twin sentinel
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In the browser source properties.

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Right click on the source in OBS and select ptopiertes and enter the correct dimensions.

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When the red frame of the source is matching your canvas, all god, if not, hit CRTL + F to make it match.

cursive osprey
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Got it... I hope

dusky silo
cursive osprey
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I can't seem to get images into the stream elements image box

twin sentinel
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Have you created a picture widget and uploaded the pictures there?

cursive osprey
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ummm no

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I don't even understand what you just said

twin sentinel
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At the top in your overlay editor is a button Insert image. Select this, a widget is added where you can upload your image.

cursive osprey
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I want an image for the giveaway

twin sentinel
cursive osprey
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I think I'm just too old to figure this stuff out

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Sorry to bother you

dry hare
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never too old

cursive osprey
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I know you're trying Benno, but I'm asking you how to upload images

twin sentinel
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You want to create a giveaway and add the picture to the giveaway widget which will show the picture of the giveaway, the time and entrants and so on on your stream overlay correct?

cursive osprey
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I have not been able to get that to work

dusky silo
#

Can someone help me? opieop

twin sentinel
nocturne pelicanBOT
#

@dusky silo Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

shut ridge
#

@dusky silo whats up?

dusky silo
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@shut ridge Hello ! ^_^ How to make it so that you can buy a voice command, without a word - buy. Now - "!buy "name"", need - "!name" . Is it possible?

dry hare
#

${redeem} Redeem item without "!redeem" $(redeem sfx2) You successfully redeemed sfx2 for 100 points!

#

like that?

#

you need a custom command and where sfx2 is in the $(reddeem <your command here>)

#

so your command response will be "$(redeem <command>)"

dusky silo
#

oh, ty !

shut ridge
#

Like that 😃

chilly vigil
#

question. is there any in chat game out there that could work with SE loyalty points?

twin sentinel
elder sorrel
#

This

You'll find Roulette, Duel & Slots.

amber rose
#

Trying to use the Media Request Widget on a separate overlay, but I'm getting the message "NO ACTIVE WIDGETS ...." Any idea?

#

In fact All of my overlays are now not showing up in my stream when I switch scenes. I am using SLOBS, is that the reason? Going to try OBS, hoping its not something with the overlay service itself.

nocturne pelicanBOT
#

@amber rose We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

amber rose
#

Thought it was compatible with SLOBS since its just a browser source. Thanks, my bad.

dry hare
#

it probably is

#

but slobs is run by streamlabs so any issues with the software will need to be directed to their support

#

similar to OBS Studio, questions about that software would need to be directed to their support team in their discord.

amber rose
#

True. Unfortunately I got the same response from SLOBS that its streamelements browser issue that they cant test. Thank tho.

dry hare
#

That just sounds like lazy support

#

test it in OBS Studio and see if you get the same issue

amber rose
#

Catch 22. I'll migrate everything to OBS and try it there, hope that fixes it. Otherwise then I could get support from SE for it. 😃

dry hare
#

You can get support for the OBS.Live plug-in and the streamelements website. Support for OBS Studio itself comes from their discord

#

we can provide basic support but don't deep-dive issues within the streaming apps

amber rose
#

Thank you Orsuna 😃

stone plank
#

Does anyone know where I can see a list of available fonts, since the Press Start 2P is buggy at the moment

twin sentinel
#

You should be able to use nearly every google font, or use a custom font, installed on your PC.

stone plank
#

ok great thanks

nocturne pelicanBOT
#

Google Fonts
More than 900 google fonts are supported at this time. You can preview them here: https://fonts.google.com/

Custom Fonts

Steps:

  1. Install the font on the streaming PC or choose a pre-installed windows font.
  2. In the overlay widget settings, select Text Settings
  3. Enable Custom Font
  4. Type the name of the font as it appears in the windows font directory (This is usually C:\Windows\Fonts)

Note: After installing fonts, the browser and OBS must be restarted for the font to appear.

stone plank
#

@twin sentinel so when using the web editor how does it pull custom fonts?

twin sentinel
#

They need to be installed on your PC, like the bot said just above.

fair roost
#

can anyone tell me is the "select campaign" button not working ?

twin sentinel
#

What button are you referring to? Can you share a screenshot please?

dry hare
#

for Tiltify?

fair roost
#

Tiltify

#

yes here ?

dry hare
#

what browser are you using?

fair roost
#

Chrome.. I had it up and now its down and not working

dry hare
#

I can't get the tiltify integration to authenticate me

#

😦

fair roost
#

so they are not working under chrome ?

dry hare
#

I'm testing now

stone plank
#

@twin sentinel thanks for the help! Hopefully this text sticks! Thank you so much for the help and quick response

dry hare
#

Seems like there's something going on with the Tiltify integration

fair roost
#

ok should i just hold tight or should i submit a ticket ?

spark lance
#

Hello. I am trying to Window Capture Chrome in streamlabs but get only black screen. I have tried to Browser Source but then I get this GDPR which I cannot press on in Streamlabs. (note the GDPR does not appear in my browser window) I have tried troubleshooting from this site but to no avail.
https://www.obs.live/articles/2019/3/20/how-to-fix-the-obs-capture-window-black-issue

twin sentinel
#

@spark lance Best to ask the StreamLabs Support.

dry hare
#

@fair roost is the campaign published on Tiltify?

weak scarab
#

So I took a brief glance at the chat history, so yes I have checked I've verified my account for paypal, but donations sent through it while I was streaming on twitch haven't shown up even half a week later

fair roost
#

Yes

weak scarab
#

At most when it comes to searching up the issue, I can only find SE.Pay but it doesn't even seem to want to work since I'm not in america with 100+ followers unless I go and spend hours trying to request them to allow me to use that feature?

dry hare
#

That one is above my knowledge then.

weak scarab
#

At least I see no other way to force the money to be sent to paypal

#

Ignore me, I kept pressing around Paypal apparently it was nested within Activities and I have to manually do it there

#

Thanks time to run off

fair roost
#

@unique ivy do you know why the tiltify integration are not working ?

stiff sentinel
#

can someone please help me

obsidian notch
#

Hello, a question. In the alert box, I would like an alert to appear later and then repeat again and again. So the gif. Is there a loop option?

dry hare
#

@stiff sentinel could you elaborate? without specifics it is extremely difficult to identify a solution to a problem.

#

@obsidian notch You would need to make the GIF into a video file (webm preferably) and loop the GIF as many times as needed in the video. Then you can set the alert duration to be as long as the GIF loops.

oblique steeple
#

@dry hare I'm taking a look at Amenitra's problem in #🇩🇪︱deutsch 👍

dry hare
#

groovy! thanks fabi

oblique steeple
cloud nebula
#

Why when the bot writes "!kappagen (emote)" it doesn't show the emote, but when a person writes the command it works?

celest knoll
#

Is there a way to add a counter to another counter?

#

ie: $(count pushuptoday +$(getcount pushup))

#

so there are 2 counters, one is pushup and another is pushuptoday

#

want to edit pushuptoday with the pushup counter.

lofty pier
#

My Chat screen on Steamelements looks like its a twitch browser instead of a chat? is there a way to change it :)?

tight harness
#

@cloud nebula Is the bot subbed?

cloud nebula
#

It has mod, but is not subscribed or am I not understanding what subbed mean?

tight harness
#

If it isn't a subscriber for your channel it can't use your sub-only emotes

#

Or are you not referring to the bot?

#

@lofty pier In OBS.Live? If so, StreamElements at the top menu -> Logout -> Log back in

cloud nebula
#

Oh no no, I want to make that people need to pay points to show emotes on screen.

tight harness
#

So you set a command cost for the !kappagen command

cloud nebula
#

Is there a way to set a limit for the !kappagen command?

#

People can spam !kappagen LUL 100000 ect.

elder sorrel
#

Isn't that what I mentioned earlier that you didn't want thinkRoll

cloud nebula
#

I want it to show just 1

tight harness
#

That's going to be a problem, as kappagen is meant as a mod command, so people you trust, not everyone who can misuse it

cloud nebula
#

mm I see

#

I tried to work around this by making the bot send the command

#

But when the bot writes the command the emotes don't show up.

tight harness
#

Your intended use isn't how it was designed. It could be possible if a limit was implemented, but as this isn't a widely requested feature and requires dev time you'd need to go through the ideas board: https://strms.net/ideas

#

@celest knoll Not to my knowledge, as counters automatically count up when the command is used and while the default command !editcommand exists there isn't a variable which can be put into custom commands that also does this. Might be best asking in #dev-chat though 👍

ebon citrus
#

Hi guys my OBS.live causes my pc to freeze for a couple of seconds but does not do ity on slobs

#

sorry wrong section

lament blade
#

Habe ein Problem mit deiner Donation Seite habe alles eingegeben dann sagt er mir 2h warte Zeit was fürn Müll.Ovo sranje je u mojoj vreći

swift parcel
#

@lament blade #🇩🇪︱deutsch bitte

dry trench
#

Hey quick question is there a spin the wheel option in stream elements ?? For like the loyalty or mini game option

swift parcel
dry trench
#

@swift parcel can you customize the wheel ?

swift parcel
#

@dry trench probably something to ask @untold crest to do

supple hound
#

I have a question is there anyway for me to make command that if someone in my chat say types first or second that it will add points to there account.

dry trench
#

@swift parcel yeah that would be dope

supple hound
#

I have a question is there anyway for me to make command that if someone in my chat say types first or second that it will add points to there account.

wanton mango
#

You don't need to repeat your question multiple times 😛 but no, there's currently no variables to add/remove points, it has to be done manually.

The closest solution I can think of is making a !first command that has a regex that detects only the word first so that when someone types it, the bot replies with something like $(user) was first! They deserve $(random.10-100) points, then a mod has to give them that amount of points.

You would also need to put a very long global cooldown on it

supple hound
#

Oh ok sorry for repeating

wanton mango
#
!cmd add addpushup +1 pushup today. Now there are: $(count pushupstoday) pushups today 💪

!cmd add totaluppushups Added $(getcount pushupstoday) to total pushups, now at a total of $(count pushups $(customapi.https://api.mathjs.org/v4/?expr=$(getcount pushupstoday)%2B$(getcount pushups))), reset pushups today back to $(count pushupstoday 0) 💪 

!cmd add pushups There's a total of $(getcount pushups) pushups.

!cmd add pushupstoday There have been $(getcount pushupstoday) pushups so far, today.
rancid thicket
#

Hey guys, quick question, was there some sort of change done to the Kappagen widget? Since it does show generic emotes and I'm subscribed to AngryPug, it shows his emotes as well.. However my personal emotes are not shown and some other streamers that I'm subscribed to as well don't show up either..

visual adder
#

is there a way to import my streamlabs obs settings and scenes and stuff to obs.live

pulsar gulch
#

Can someone help me ? I checked the internet speed 100 - 20 bit rate at 3500

#

I restarted obs and still the same thing .. .after starting the stream and I wait about 10 - 20 sec it goes from green to red and 5k ++ dropped frames

trim rain
#

About timers. I set up a few timers, so a message should pop up at every X minute. I never saw any of them pop up. They are enabled, so, is there anything else I should do?

pulsar gulch
#

I normally run it with admin ...

#

I have no idea from where it could be

#

never happened before

dry hare
#

Makes sure gamebar and other windows 10 stuff is disabled

#

Are you counting yourself as admin or right-click > run as admin?

pulsar gulch
#

yes

#

game mode was off

#

I turned the other stuff off now brodcast etc

dry hare
#

That log also doesn’t have any information about your stream so you need to run a test stream and upload that log

pulsar gulch
#

test stream from twitch inspect website ?

#

or from the options

dry hare
#

Yes

pulsar gulch
#

this one ?

dry hare
#

Unsure

#

Driving currently

pulsar gulch
#

oh alright

dry hare
#

Ok upload current log

pulsar gulch
#

like it seems it's nothing .. .it's so weird

red flame
#

The new alert variation testing button doesn't work for me. I know I have a lot of variations. I can still test by clicking the bell icon and getting a random alert, but it does not work to click the "play" button next to the variation. :V

dry hare
#

Hmm

red flame
#

It shows on my overlay and my cup that it's happening, but not in the alert overlay.

#

I have 41 variations for cheers. Not sure if that helps.

midnight plaza
#

If I wanted to okay a gif that has sound. Is there anyway to do that via command within an overlay?

golden jay
#

Hey, so i've just recently started streaming on my xbox. just wondering if its possible to use streaming elements with or not?

vernal nymph
#

kappa generator isny working anymore for chat emotes, is this intended? it was just kappa drop now its all settings i had with kappa generator even after readding the source

heady knot
#

i don't know if i can gethelp here, my friend wants to stream from the xbox on twitch but she doesn't know how to get alerts like follows.raids, bits etc to show up, can anyone help?

midnight plaza
#

@heady knot in order to use overlays, you would need to stream from a pc. however, they can probably do chat alerts just not on screen

grand basalt
#

I accidentally removed the chat from my OBS.Live, how can I add it back?

midnight plaza
#

try right clicking one of the widgets and see if you can re add it

red flame
#

@grand basalt Click the "StreamElements" drop down at the top and click "chat" 😃

dry hare
#

@midnight plaza no you can’t unless it’s a store redemption

midnight plaza
#

damn

bronze wasp
#

I'm on the streamelements website and trying to edit one of my overlay scenes (the Live one) and it keep freezes. so i cant edit it. Can somebody help me with that?

dry hare
#

What browser are you using?

bronze wasp
#

Chrome

dry hare
#

Any add-ons running?

bronze wasp
#

Nothing that i can tell

dry hare
#

Have you tried Firefox?

bronze wasp
#

I even disabled Ad blocker

#

I dont have firefox but have tried it on Microsoft Edge. Still same thing

#

I think its because of a custom widget

dry hare
#

Could very well be a custom widget

wanton mango
#

Does only that tab freeze? The rest of chrome is okay?

bronze wasp
#

yes @wanton mango chrome is ok except for that tab

wanton mango
#

If possible, check something for me real quick? Go to This PC > Properties > Advanced system settings > Performance > Settings > Visual Effects and send a screenshot of the settings

bronze wasp
#

Im having difficulty finding the settings. Bare with me

rose hornet
#

Hello, how do I get my twitch account eligible for G2A pay?

dry hare
#

G2A pay is a third-party payment processor. You need an account there

rose hornet
#

ah okay, thank you

bronze wasp
#

I pinpoint it down to the custom widget in my "Live" overlay panel. Can somebody delete it for me?

wanton mango
#

If you can get to the setting I mentioned it should fix it

#

It's a Windows setting

bronze wasp
#

What should I set it to?

wanton mango
#

What is it on at the moment?

bronze wasp
#

custom

wanton mango
#

Set it to the top most option. Let Windows choose

#

OK out and refresh the overlay, try again

bronze wasp
#

wow that worked! Thank you!

wanton mango
upper fiber
#

so ive noticed when streaming today with streamelements bot (first time using it), ive updated my commands and the command list is updated but the bot itself is outputting the old responses therefore making the command not work as the old responses contained apis that i imported from other bots... is there a way to fix this?

#

^ not just apis but the variables too

#

oh, i just parted the bot from my channel and made it rejoin and now it works fine again. sorry uyukiDerp

lament blade
#

so i just have one question that could use a little bit of help.
i have my twitch chat on screen but i cant find out how to change the colour so the text is always black and is really hard for people to see. Does anyone know how to change the colour?

keen bloom
#

hey

#

if i donated to someone and it didn't go through can i cancel it without being labeled as charging back

daring swallow
#

hi, is there a way to create a overlay that will be triggered thru a chat message? For instance, someone types !clap, and then a sound is played

ripe scarab
#

I can't kappagen my own emote....

#

Anyone have any suggestions for a fix?

grave snow
#

is there a way to see edit history of a command?

cinder olive
#

nope ^

#

if it did not go through then you should receive your money back @keen bloom if you havent received your money back within 3 days contact paypal

#

@lament blade what tool are you using to display chat on screen?

lament blade
#

its too late mitch

#

YOU FAILED ME

cinder olive
#

aight see if i EVER help you again 👏

#

@daring swallow as far as im aware you cannot trigger an overlay through a command but im sure there is a way

lament blade
#

lol mitch

#

i didnt want the help it was for someone else i would never use stream elements

cinder olive
#

your loss 🤷

nova quest
#

so I am working on a pastebin of commands for chat war and everytime I write the commands into the pastebin they don't transmit into user names just the ${user} and ${random.chatter}. is there a way to make them come through the right way through pastebin?

inland steppe
#

So the bot is not working in my stream how do I check if it's enable or not

stone cosmos
#

Could any staff help me out a bit?

cloud vine
#

Every time i try att banner from my page say "there was an error updating your settings" i need help ! 😃

daring swallow
#

@cinder olive found out that there's a way thru store redemptions, we can play a sound. Although, I didn't want it to be"bought" with a command, I wanted it with a specific phrase. For instance: I have a counter, and when it hits a specific number of counts, it would activate it

#

with 2 bots I think it would work.... not sure if it would only with SE

cinder olive
#

if you want to go that route

#

you can make the a command and have it have keyword <whatever you want> to acitivate

#

make it a free redemption

#

and in the command have $redeem(aonsodsa) whatever that variable is

daring swallow
#

that would work, but not with a reply from SE right?

cinder olive
#

you can make the command have a reply

#

ill help you with it inasec middle of a league game

daring swallow
#

ohhhh cool

cinder olive
#

@zenith widget 's shift should start soon though Kappa

spring kiln
#

is there a way to set a timer of when broadcasts get deleted from twitch? I want them to save, but not necessarily forever

cinder olive
#

wdym kevbot

daring swallow
#

no issues man, I'll try it tomorrow as well. It's quite late here and I gotta wake up early tomorrow

#

thanks @cinder olive !

spring kiln
#

@cinder olive so after streaming with obs.live, it saves my stream (the broadcast) to my twitch channel. Any way to make it so that it saves for a certain amount of days, and then is automatically deleted?

#

Does that make sense?

cinder olive
#

not automatically delete afaik

#

twitch automatically delete them after 14/60 days

spring kiln
#

Oh ok

#

Ohhhhh ok its bc I am a Prime user that it is 60 days

#

honestly wish I could change it to 14 lol but I am good, thanks @cinder olive

cinder olive
#

can always just delete em once a week or so

#

not sure why youd want to though 🤷

balmy heart
#

how do i add my widget from streamlabs? and make it work

lament blade
#

hey guys i have a question about kappagen

#

Any help ?

zenith widget
#

@lament blade What is the question?

#

@balmy heart What widgets? We mostly have what they have in the widget list in the overlay editor.

crude dirge
#

HI guys ive just tried to change the text colour of a subscriber count lable and it wont let me

lament blade
#

so im useing the kappagn on my slobs and now they are not working

zenith widget
#

@daring swallow Steps to make a command trigger sound on stream:

  1. Go to Stream Store page here: https://streamelements.com/dashboard/store/items
  2. Add an item that has these settings on it:
  • Stream Perk
  • Loyalty settings to your desire
  • (Next step) Add contents (image and/or sound you want to play)
  • "Redeeming this item shows an alert
  • Redemable via chat
  • Skip Requirements
  1. Get the item name/command from the 2nd creation page
  2. Go to commands page here: https://streamelements.com/dashboard/bot/commands/custom
  3. Add command with desired name and have response for command as: ${redeem item_name_here}
  4. Go to your overlays and edit the overlay you use.
  5. Click on "widgets" and add "Store redemptions" widget. Click save and you should be golden.
  6. Test your own command in chat and have OBS or editor open to hear sound
  7. ???
  8. Profit in viewer interaction and that dosh FeelsMoneyMan
#

@daring swallow Is this what you need?

lament blade
#

and im in the overlay editer on stream elements and theyer not even working in there now

zenith widget
#

@lament blade SLOBS has a high potential to block the kappagen widget and there is nothing we can do about it

lament blade
#

its not even working in stream elements

zenith widget
#

@crude dirge wdym it won't let you?

lament blade
#

was working fine yesterday

zenith widget
#

im confused as to what is going on.

lament blade
#

i just got rid of it to make another

zenith widget
#

right.

lament blade
#

so im trying to make another right now

#

like im doing the test and still not working

vocal valve
#

Hey I clicked the manage moderation setting button in the chat panel and now it looks like this. Plz help

lament blade
#

@zenith widget i made a whole new overlay and its not working

zenith widget
#

@vocal valve Streamelements on top -> logout -> login

#

@lament blade Ok give me 5 minutes and I'll take a look

lament blade
#

ok buddy

#

i fixed it

crude dirge
#

@zenith widget unless im missing something i cannot change the text colour it just stays default white

#

text is still white

zenith widget
#

@lament blade When you re-add kappagen, refresh the editor.

trim rain
#

That is not the text color

zenith widget
#

it should now start showing you all the emotes after i used !emotes update @lament blade

trim rain
#

@crude dirge above the enable custom font, you can choose the Font and next to it the color.

lament blade
#

im doing it again cause i though i fixed it but i tdidnt work on my stream only in elements

zenith widget
#

I will say this again - SLOBS has a high chance of blocking Kappagen

#

so use at your own risk.

lament blade
#

well it was fine yesterday

crude dirge
tawdry lark
#

my brain small idk where to go for this

#

what do

lament blade
#

i mean should i switch to elements

zenith widget
#

DM me about that

lament blade
#

me?

tawdry lark
#

me

zenith widget
lament blade
#

ok so not me lol

trim rain
zenith widget
#

@crude dirge Which widget and overlay?

trim rain
#

Do I have to enable something for the bot timer to work?

crude dirge
#

@trim rain Subscriber count. on a overlay i created

trim rain
#

ah

#

that is beyond me. KeiZar could help, hopefully

zenith widget
#

I can, as I asked which overlay and widget

crude dirge
#

@zenith widget ah sorry i seem to be missing the advanced tab, like its all locked

zenith widget
#

what do you mean?

#

screenshot me the entire overlay editor

#

and what you see

trim rain
#

@zenith widget oooh, i thought chat lines is how many lines the bot shows... No wonder it didn't work, lolz

crude dirge
#

its like a portion has been cut off

zenith widget
#

click o nthe layers arrow to minimize it

crude dirge
#

FFS im an idiot. apologies for wasting your time

zenith widget
#

No worries 😃

#

whats why its "show and tell" 😉

pale wave
#

helllooo

#

is there a queue system

azure swift
#

anybody else having an issue where text and browser links aren't showing up or loading in SLOBS?

pale wave
#

!play (Enter the list of players that want to play.)

!exit (Removes the player from the list.)

!queue(Lists everyone that wants to play in order.)

!clearqueue(Clears the list.)

zenith widget
#

If you have issues with it, DM @wanton mango

#

@azure swift If you are using our overlays with SLOBS, there is a high chance the wigdets might look broken or just get blocked from the overlays.

azure swift
#

it shouldn't though I mean...its just a browser source right?

zenith widget
#

But SLOBS has nothing to do with us.

#

But heres a long shot, in case you are using our overlays

nocturne pelicanBOT
#

@azure swift The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

cinder olive
#

(S)treame(L)emenets = slobs no?

azure swift
#

yep, I use your overlays because I find it easy to create

zenith widget
#

rooHep @cinder olive

cinder olive
#

🤷

#

you didnt say i was wrong though 👀

zenith widget
cinder olive
azure swift
#

so @zenith widget you think its more of a SLOBS issue? because NOTHING from SL overlays is showing up with any regularity

trim rain
#

Is there a way to change the name of the bot?

nocturne pelicanBOT
#

@trim rain Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
azure swift
#

I do appreciate you willing to discuss it with me ❤

cinder olive
#

wheres a list of those commands @zenith widget 👀

zenith widget
#

@azure swift Well, Im not even sure what text and browser links aren't showing up or loading would mean thonking

azure swift
#

well, its just, in the overlays, text like "bit goal" or "follower goal" and such...they aren't loading. I've just added the browser source and half the time it loads, half the time it doesn't. Not even the SL bit boss is appearing regularly

zenith widget
#

DMed you the list

trim rain
#

@zenith widget kinda lost on the last step. All the rest is green and checked

zenith widget
#

Which last step? mac or 2nd twitch account?

trim rain
#

2nd Twitch Account

zenith widget
#

@azure swift Well can't help with the SL bit boss, but if half of the time the widgets are not showing up, then it means that SLOBS is randomly blocking our widgets

#

as in, with each restart each widget either gets blocked or itdoesn't

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@trim rain Just make a 2nd twitch account

cinder olive
#

should use obs/obslive 👀 mucho better

azure swift
#

i'd be willing to go back to obs live...is it difficult to go back from SLOBS?

cinder olive
#

it is not

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rather easy to swap over

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connect your slobs to obslive and (pretty) much done

azure swift
#

going to try it right now!

cinder olive
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im inting in arams atm so not paying too much attention, but if you need any help just ding me mate

azure swift
#

when I use "import from other services, nothing happens

zenith widget
#

you should see something like this

azure swift
#

ah just had to log in

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will I have to do anything special after importing?

#

hmmm....import seems to be frozen at 6 of 37

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2nd try and it wn't go past 6 of 37 -_-

cinder olive
#

what overlay are you using?

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rather

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what does thjis say

azure swift
#

3 times in a row it says " personal scenes 1 of 1, uploading media files (6 of 27) @ 13%

cinder olive
azure swift
#

once i X out of it

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its just stuck there for 5m now

cinder olive
#

i wonder if that outputs to logs maybeThink

zenith widget
#

||it does||

azure swift
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i tried running at admin

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*as

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still goes really quickly to the same spot

cinder olive
#

hm wonder if this is the right command

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!OBSHELP

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nop

zenith widget
#

Here are somethings that can fail the import:

  • SLOBS assets(copyrighted stuff)
  • Media assets bigger then 10MB
  • unknown widgets
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the 3rd one is just to spice things up

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!obslog

nocturne pelicanBOT
#

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

zenith widget
#

is the command you are looking for jedi hand wave

azure swift
#

oh its very possible that the media might be bigger than 10MB....but its all local files

cinder olive
#

it

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might be

azure swift
#

is there anyway to know which file is causing it?

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or which scene....i mean...in SLOBS I only tell it to look at local files, so i'm confused

cinder olive
#

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

azure swift
cinder olive
#

hm i dont know enough about those logs to see anything off & log analyzer didnt help

azure swift
#

no matter what I do it gets stuck at 6/37

#

i'd love to try it, but if I can't import my scenes, its a deal breaker...i've put too much into it 😦

zenith widget
#

Tbh if you have your own assets, you can upload them to our overlays

cinder olive
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youre one circle away

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from that being very lewd

zenith widget
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and we have all widgets you can think of

azure swift
#

right, but i'm talking about all of the scenes i've created...some are quite complicated

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many are a combination of media, backgrounds, music, and sometimes video

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would i just need to remove any large media from the scene and try that?

zenith widget
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MediaService: failed uploading file BLOB:

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this is what I see

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but i also see other thngs like TypeError: Cannot read property 'donations' of null

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in the log file

azure swift
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what is file blob LUL

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i've nothing named that

zenith widget
#

"BLOB" is something for the import tool

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BLOB as in all files stacked in a bubble/blob

azure swift
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ah

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yeah idk

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i really wanna try this, I just don't see how

zenith widget
#

well you suggested it - remove any large media asset

azure swift
#

but that wouldn't be IN slobs tho right? its just looking at a file on my computer and running it

zenith widget
#

its looking in SLOBS for any and all sources in each scene

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and listing it, hence why you see 6 out of 500

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for example

azure swift
#

i removed several of the large "files" that it looks at....its still getting caught up on something

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so anything OVER 10MB will hang up the process indefinitely?

zenith widget
#

afaik yes

azure swift
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its hard to tell what is what

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i know what it is I think LOL

cinder olive
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23:07:34.700: obs-browser[6]: CONSOLE: Failed to load https://api.streamelements.com/kappa/v2/uploads/5ac1ebe7846ab36f0a3bf918: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://obs.streamelements.com' is therefore not allowed access. The response had HTTP status code 413. (source: https://obs.streamelements.com/slobs-import-dialog:0)

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👀

azure swift
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i've no clue what all that means LOL

cinder olive
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am trying to learn these logs xd

azure swift
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i'm using a 4K video as a background that is about 950MB LOL

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thats probably it

zenith widget
cinder olive
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👀 ye thatd do it

zenith widget
#

we usually don't allow more then 100mb upload directly to the overlay editor

azure swift
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so i'd have to delete that from each scene

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and then re-add it?

#

i mean, its not THAT big a deal

zenith widget
#

well after the import

azure swift
#

right

zenith widget
azure swift
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i use the same video as a referenced background

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i already use those for overlays 😄

zenith widget
#

each scene from SLOBS will be imported as an Overlay

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thats what i mean

azure swift
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ah

keen ledge
#

Anyone here can help with streamlabs obs?

zenith widget
#

No - ask in the SL discord or their support.

keen ledge
#

oh just realize streamelements and that are too diffrent things

azure swift
#

gah! it gets to 100% now then It says "failed" failed right after importing the 3rd of 3 alerts

zenith widget
#

check the "my overlays" page and see what has been uploaded

azure swift
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a crapton of "alert boxes"

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it always fails after importing alerts

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maybe i'll just have to delete off all alert boxes in the overlays

#

yeah it has to be the alerts...not sure why it'd fail...there are only 3 of them

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i really need to sleep though....ugh i hope I didn't just destroy everything

zenith widget
#

well you didn't on our side

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so deleting all the overlays and doing 1 last import run

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would help to determine whats missing after it gets to the end

azure swift
#

its alert 3 of 3 that fails it...not sure why though

zenith widget
#

well go check which one it is

#

unless all 3 alerts in the 3 different scenes are the same

azure swift
#

i only have 1 though...thats the weird thing

zenith widget
#

then you don't need to hope it gets uploaded

#

do you have it added to each scene?

azure swift
#

yeah

zenith widget
#

then the import tool thinks its 3 different alert widgets

azure swift
#

i deleted every alert box in SLOBS and now it STILL fails

zenith widget
#

Ok, restart OBS.Live

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and try the import again

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and give me the log file

azure swift
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already did it

zenith widget
#

or go to sleep and lets tackle this on a fresh mind

azure swift
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i've just deleted half of all media on the SLOBS side to just try this out over here and its not importing...i've invested HOURS and HOURS of work on my overlays and now it feels like i'm just screwed

zenith widget
#

I did suggest to just use the overlay editor to upload your assets and recreate the overlay.

#

No overlay is complex enough, unless you start involving custom coded widgets.

azure swift
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i know you're just helping

zenith widget
#

I am and I did also say "restart OBS.Live, run the import, then give me the log file"

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You only said that you already did it. Did what exactly?

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I still need that fresh log file

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in order to see

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why its failing now

azure swift
zenith widget
#

ty

azure swift
#

o7

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i gotta sleep

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i guess i'll try tomorrow

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i've no clue

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ty

dark widget
#

Hey guys, I have an issue with my KappaGen overlay, yesterday it was working perfectly, I didnt change anything and this morning it does not show up. Even on the overlay editor I can't see the emotes. I logged in again and does not change a thing, someone has an idea to solve this please?

zenith widget
#

I believe there is an issue with twitch emotes at the moment and I've asked the devs to take a look.

dark widget
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ok thank you very much

silver mica
#

Some of my overlays are not showing up? D:

nocturne pelicanBOT
#

@silver mica Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

nova quest
#

I was wondering how I would command code for a battle.... I want to do ${user} beats {dedicateduser} where they can choose a user name... would that just be {1} or is there a way to make it work another way?

zenith widget
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${sender} smacks ${user}

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sender is the actual user of the command

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whilist ${user} is the username/viewer after the command name like : !smack keizar

nova quest
#

can I use that as a pastebin command?

zenith widget
#

wdym?

nova quest
#

so I am doing it as a list where one command can control many outcomes. so my one I have done now is @{user} does something to ${random.chatter} and I can make a list of things that happen with my one command of !rchat

#

lol ${user} not @

zenith widget
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${random.pick ' ${sender} did something to ${random.chatter}' '${sender} ran way from ${random.chatter}' }

nova quest
#

right... that one works.... but I don't know if actually picking someone would work with the ${1}

zenith widget
#

${1} is a varaible that picks the first word used after the command

nova quest
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gotcha... ok

zenith widget
#

example being:
!something words here are magical
response: words

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but if you do ${1:}
you get this response in return: words here are magical

nova quest
#

ok.... so instead of random chatter, would I use ${target} ?

zenith widget
#

theres no ${target} variable

#

Im getting confused now as to what exactly you want to achieve here

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since you mentioned dedicated user/targer and now target

nova quest
#

are you able to jump into a stream... i have one of my commands active right now.

zenith widget
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jsut give me the channel name and i'll take a look at what you've setup

nova quest
#

streamer is deadpiratebrandon...... chat command is !rchat to use it

zenith widget
#

Ok I see that you are using fyrewire's api

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so what exactly do you want to achieve?

nova quest
#

I want to make it where the user using the command can actually challenge a certain person instead of it being random

cinder olive
#

so like

#

!duel

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but with custom messages?

zenith widget
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$(customapi.https://api.thefyrewire.com/twitch/pastebin/9eC5cFEM?user=$(sender)&randuser=$(user))

nova quest
#

that is for my random battles

zenith widget
#

they still need to use it like this: !rchat keizar

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so that the ${user} variable knows who to target

nova quest
#

right... for my second list I want to do it like !dchat where you pick your target instead of random

#

am I making sense... lol I am a bit lost myself

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know what I want... hard to put into words

cinder olive
#

so instead of

#

${user} beat ${random.chatter} with a dead fish.

#

you want ${user} beat ${specific user} with a dead fish.

#

?

nova quest
#

Yes!

zenith widget
#

unless you mean without the actual user of the command to specify who they want to beat

nova quest
#

no I want the user, but to specify the competitor

zenith widget
#
Keizar: !rcaht Mitch
Bot: Keizar poked Mitch with a tree
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like this?

nova quest
#

yes

cinder olive
#

${user} beat ${1} with a dead fish. //lazymanswaynorightway

zenith widget
#

$(customapi.https://api.thefyrewire.com/twitch/pastebin/9eC5cFEM?user=$(sender)&randuser=$(user))

#

Already gave you the answer 😉

nova quest
#

thank you

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I didn't see the change... i'm sorry lol

cinder olive
#

shell have to change the pastebin too right KeiZar?

nova quest
#

yes I will

cinder olive
#

^-^

zenith widget
#

${sender} - the actual user of the command
${user} - can be the sender, but can also be the viewer after the command - if no viewer is specified, the sender is used

nova quest
#

gotcha... that is where I got confused

zenith widget
#
Bot: Keizar poked Mitch with a tree```
To explain - `keizar` is ${sender}
`Mitch` is ${user}
#

if by chance someone does this:

Bot: Keizar poked keizar with a tree```
nova quest
#

got it now...

zenith widget
#

${user} will again use ${sender} name

nova quest
#

makes so much sense... I have been stuck on this for 3 hours lol

#

you guys are awesome... thank you so much

zenith widget
#

now heres a tricky part btw

nova quest
#

ok

zenith widget
#

in case someone doesn't specify a target

#

well

#

wait

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let me think about it

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$(customapi.https://api.thefyrewire.com/twitch/pastebin/9eC5cFEM?user=$(sender)&randuser=$(1|$(random.chatter)))

#

I think this should work better

#

in case the user of the command doesn't specify a target

#

it will pick a random person

nova quest
#

I have my random set up and working right now

zenith widget
#

aha, hence !rchat -> !randomchat

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got it

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still the command can do both 😉

nova quest
#

yup... I was having trouble with specifying a specific person.... when I looked at the work it told me to use ${target} but that wasn't working

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Thank you guys so much

zenith widget
nova quest
#

yes that one

zenith widget
#

we don't have $target - thats for SL I believe

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as the API can be used by both us and SL

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ok i see that i need to readjust the api link

nova quest
#

gotcha

zenith widget
#

$(customapi.https://api.thefyrewire.com/twitch/pastebin/9eC5cFEM?user=$(sender)&target=$(touser))

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like so

nova quest
#

Yus...

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awesome... i see where my mistake was.

short hound
#

Hello everyone I wondered if there was a way to create a similar command to !quotes where you can add etc? I can’t work out how to do it? 🤔

zenith widget
#

our default quotes has an add function to it

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!quote add <text>

short hound
#

@zenith widget I wanted to do another quotes command for movie quotes? So I already use !quotes for normal quotes and wanted !moviequotes set up as the same?

zenith widget
#

then maybe something like this?

#

Its a trusted 3rd party API

short hound
#

Okay thank you I will take a look 😊

zenith widget
#

@dark widget its fixed now - refresh the overlay 😃

dark widget
#

@zenith widget nice!!! thank you so much

dawn lily
#

Hello , how would i go about getting the link for just my alert box and not the rest of the overlay

zenith widget
#

You need to make a separate blank overlay and duplicate/move over the alert widget to that overlay

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and use the overlay link as a browser source.

dawn lily
#

Cheers

#

Also how would i go about adding this ! It comes flying in and out and show recent events eg : bits , sub , dono

zenith widget
#

I believe thats a custom widget from @wanton mango

dawn lily
#

How would i add that then

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🤜

zenith widget
#

He would be the one to provide you with the means, as its not part of the #widget-share channel.

dawn lily
#

Oh ok , thank you m8

grave lance
#

ok so I have an image I intentionally made it larger then needed to maintain the resolution. So I want to have this image slide in from the side on a timer. is there a widget for this

zenith widget
#

asset rotator widget

grave lance
#

so I can set the number of minutes on it then

zenith widget
#

ye

shut ridge
#

@dawn lily you can get that custom widget from the alpha gaming discord

dawn lily
#

@shut ridge Thank you so much !

shut ridge
#

No worries man!

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@dawn lily i DM'd it to you FYI

loud lake
#

Hello, love stream elements but I stream on Mixer, is there any integration for it yet? Saw posts saying they would work on it a year ago but cant find anything else recent.

nocturne pelicanBOT
#

@loud lake Our goal is to be everywhere our community is so we are regularly in discussions with other platforms. Although we can't comment on our roadmap, your feedback is appreciated.

loud lake
#

so I take it there is no mixer implementation then ??

zenith widget
#

no

loud lake
#

Ah ok, thank you anyway.

fluid jungle
#

Greetings, i have a question in regards to ultrawide streaming. Is there someone here who can help me ?

nocturne pelicanBOT
#

@fluid jungle Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

fluid jungle
#

You want me to elaborate more on the matter here ?

zenith widget
#

Well the question is, what do you seek to know?

#

Is it overlay issue with the wide streaming?

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game capture issue?

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stream being squished?

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because twitch forces 1920x1080 max res, so it doesn't like wide streams

fluid jungle
#

It is game capture issue and source being distorted or out of focus when game capturing. I know about the resolution of Twitch but...

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I don't know since i play on ultrawide monitor and resolution, what should be 1) the ideal size of each capture

#

and 2 ) When in output, should i rescale to what resolution

zenith widget
#

Look at this streamer: cutedog_ and see how his done his setup.

#

To elaborate: his OBS canvas is 1920x1080

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so his game capture just matches from side to side sizes

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and uses the black space that is left over bellow the gameplay

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to set his game, chat and other overlay things

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But he doesn't use us, just to point out

#

Other thing is, get your games on window mode and have them be 1920x1080 resolution in the window mode

fluid jungle
#

So the point is, you cannot avoid any sort of distortion visually with ultrawide and twich, unless Twitch changes its practices

zenith widget
#

about the focus thing - im not sure what that means

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I doubt twitch will change their force scaling to 1920x1080 max resolution

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as 99% of phones are 16:9 resolution

fluid jungle
#

The focus thing is about the game source not being fully centered

zenith widget
#

as most of monitors used around the world

#

you might have to show me so that I can see what you mean with the focus

fluid jungle
#

So...i should my OBS canvas size to 1920x1080, same for my layouts and such. Even if my games run on 2560x1080

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i should set*

zenith widget
#

yes

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check the streamer i mentioned

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and see how his done it

#

that is the end result basically

merry sphinx
#

can i hide command at command list?

fluid jungle
#

I'm just trying to figure out if i can have full screen gaming without covering blank spaces with layouts.

zenith widget
#

@merry sphinx Custom commands yes - theres a toggle for them

merry sphinx
#

@zenith widget okay thank you

zenith widget
#

@fluid jungle You can game on full screen for your self, but the best way to stream wider resolution is to do what cutedog_ is doing

fluid jungle
#

So you suggest i should look him up on Twitch and ask him out ?

zenith widget
#

jsut see what he did and you will understand my explanation

fluid jungle
#

Sorry if i come out a bit clueless but "see what he did" where ? On his Twitch profile ? Youtube ? A guide somewhere ? here?

#

Yeah i looked him up just now.

lament blade
#

hey there is someone i can talk to unblock a guy from tipping?

grave lance
#

@zenith widget ok so it slides in and does not disappear I have the slide in left to 30sec what should the slide out left be set to since it is the same image and the slide out to 480

#

how do I fix this

fluid jungle
#

@zenith widget I was just wondering if i can avoid doing that and stream full screen without loosing any spaces and without covering it with layouts. If it is a No No, then i will follow his example

grave lance
#

I dont want it to pop out every secound

zenith widget
#

@fluid jungle Not really, unless you want to cut of some gameplay

#

or just..ya know...get your get in windowed mode, set the resolution of the window mode to 1920x1080 and capture that.

fluid jungle
#

I was doing that so far @zenith widget but if i change scenes, sometimes the game capture window is like moved out of place kinda

nocturne pelicanBOT
daring swallow
#

@zenith widget that’s almost 100% of what I want. The last part is, for number 5, I have a counter in chat that gives a reply. When this reply reaches a specific number, this phrase would be the keyword that triggers the ${redeem item}. Is it possible without a second bot?

zenith widget
#

Not really - our bot can't respond to its own commands

daring swallow
#

😦

fluid jungle
#

Anyhow, thanks for all the help @zenith widget . Hope i'll sort this out somehow !

daring swallow
#

No issues, thank you so much for the complete explanation @zenith widget

zenith widget
#

👍

grave lance
#

I have theI dont see the settings your talking about

zenith widget
#

When you click on the widget what do you see? Show me a screenshot

#

of the entire overlay editor

grave lance
zenith widget
#

well close down all sub menus

#

I don't know why you've opened them

sharp ferry
#

my chat commands dont wrk pls help

#

idk hw to fix them

zenith widget
#

Calm down first.

sharp ferry
#

ok sorry

zenith widget
sharp ferry
#

yes

zenith widget
#

on the right side click "part channel" and then "join channel"