#helpdesk-twitch

1 messages ยท Page 399 of 1

elder sorrel
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Don't think so, ZwengTube. Only the manual way with the custom command !so

cyan pier
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how can u make a custom command kinda like 8ball

smoky tide
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would need a custom bot for that @pulsar gulch

pulsar gulch
#

oh I see , aight ty for the info ^^

narrow coyote
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You could do with with a command, where you would restrict the command to only be used by regulars, and then you just add the person to the regulars role, and that could act as the list to manage adding and removing users

sour swan
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Hi all! 2 quick questions:

  1. I've recently moved from StreamLabs to StreamElements. Can i still use my data from my old SL tipping page for my Labels/widgets? I.e. i want to display my top donator, but he donated via the SL page before i swapped, not the SE page.

  2. I was able to accept credit card payments via SL but my viewers said they could only give via PayPal on SE, is this correct or is there something i'm missing? Thanks so much!

ebon forum
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@sour swan

  1. go to import (top right in the dashboard), import data from SL
  2. we have SE.Pay in the US and G2A.Pay in the rest of the world accepting credit cards.
dry olive
#

Is there any way to customise the going live tweet that streamelements can send out to include the name of the game?

strong kernel
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Doesn't accept variables unfortunately.

dry olive
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ah, a shame ๐Ÿ™

elder sorrel
sour swan
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@ebon forum everytime i import from SL to SE using the google chrome extension it tells me to use i get a response saying "an error occured" any ideas?

elder sorrel
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Do you have the Tabs for both Streamlabs & Streamelements open?

sour swan
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I did not, i now do, and it worked. ily.

elder sorrel
sour swan
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Is there any way to get the labels to update with accurate bit cheerer info? Thanks to the import i now have all my donation info accurate but in terms of cheerers the data only shows since i started using SE (2 days ago)

strong kernel
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Cheers aren't imported and the history isn't sent through the API.

sour swan
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dang, ok thanks! Also I can see that i can put my top sub gifter, am i able to put a list of sub gifters?

strong kernel
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Hmm, come to think of it, I don't believe there is a list option for gifters on your overlay.

sour swan
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alrighty

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i appreciate your replies

jolly nacelle
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Can I have an invite code?

nocturne pelicanBOT
#

@jolly nacelle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

pulsar gulch
#

Is there any reason that my webcam is not working on 16:9 on a specific overlay ?

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but it does on other ones

strong kernel
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Webcam functionality is handled by OBS Studio itself, and our plugin doesn't change that functionality. Can't say I could speculate what might be the issue there, so you might have better luck asking the talented people with OBS Project.

nocturne pelicanBOT
pulsar gulch
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oh thank you for the info ^^

molten wasp
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I am interested in the mobile stream elements. I down loaded the app but said i needed a code.

nocturne pelicanBOT
#

@molten wasp The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

pulsar gulch
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Is there a possibility that the overlays from StreamElements not to work with streamlabs obs ?

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are they like restricted from streamlabs ๐Ÿค”

strong kernel
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They are not restricted from being used in SLOBS, no.

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Regardless, we still recommend using OBS Studio with our plugin, OBS.Live.

pulsar gulch
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I asked the people from obs and they were like .. u need ur webcam setted .. the webcam it's setted on custom 1920x1080 and it gets stuck

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But if I use device default is working

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What is this Snap Sensivity for ?

lament blade
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Where do I post my overlay URL in OBS?

nocturne pelicanBOT
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@lament blade To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

lament blade
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There is no browser source T.T

strong kernel
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Are you using OBS Studio?

lament blade
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Yes version 22.0.2

strong kernel
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Are you using our OBS.Live plugin?

lament blade
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No

strong kernel
lament blade
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Is it safe?

strong kernel
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I would certainly hope so, considering we made it.

lament blade
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LOL

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I'll try and get back

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Thanks it worked!

sour swan
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My subscriber credits roll label doesnt seem to be working, anyone know how to fix it?

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And by that i mean that nothing loads up, no text at all, but when i use the "recent subs" label it shows a few names.

strong kernel
sour swan
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@strong kernel yep, i've already added the browser source to obs.live but still nothing

strong kernel
sour swan
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@strong kernel got it set to all time but still no luck

strong kernel
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Did you click Save?

sour swan
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yes

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happy to screenshare if that helps

strong kernel
split sluice
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Imported my alerts from SL, figured that out. Trying to get rid of the alert sound from a cheer alert because the video in that alert has it's own sound. It's supposed to be set up as a scare alert. It acts like there is no sound assigned, and I can't even adjust the volume level. Suggestions of something I may have overlooked?

strong kernel
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@split sluice Variations.

hazy depot
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How do you manually give people points in stream elements?

strong kernel
sour swan
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@strong kernel i have it in my stream ending scene overlay, but i can do it in my separate sub credits only overlay too, happy to do whatever works

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unfortunately still no luck either way

split sluice
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@strong kernel Variations is asking me to upload a sound and can not adjust volume there either, like there is nothing there to begin with.

real osprey
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How do i know when music is playing in my stream when i allow it to play in the queue?

strong kernel
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@split sluice If the video itself has audio, it will be played, and the volume is controlled like so:

split sluice
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@strong kernel Ok, I was trying the to adjust the cheers from the dono's alert variations (rolls eyes) Thank You!

junior depot
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I was able to donate $60 to a streamer but the $90 before got held? My bank said I had to contact you guys about it?

torpid estuary
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what payment option did you use?

strong kernel
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@junior depot What streamer did you tip to, as well?

split sluice
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And why wasn't it me?! Just Kidding! โค

junior depot
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it was supreme0x the $90 that didnt go through but came out of my bank. the $60 was to zerox_reborn both were with my debit card

grave aurora
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Hey what is the best way to set up multiple timers on StreamElements to avoid spamming the chat? We want to set up a timer for insta/twitter/youtube/discord, and just post ONE of them every 30 minutes

weary mist
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@junior depot was the payment made through paypal, g2a, or sepay?

junior depot
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debit card

strong kernel
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@weary mist SE.Pay.

weary mist
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yes, it still has to go through a gateway though

junior depot
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wym?

weary mist
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@strong kernel thumbsup

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@junior depot each of the three services I mentioned take debit card, so the payment had to go through one of them. We have messaged the person that knows SE.Pay best, and will let you know what we find out ๐Ÿ˜ƒ

junior depot
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oh okay, thanks cause the bank said they couldn't do anything about it so my only resort is to figure it out through you guys

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and scalper it was a stream elements tip link, i just clicked the one that said visa and it was straight through my debit card so idk what service i used

grave aurora
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Hey what is the best way to set up multiple timers on StreamElements to avoid spamming the chat? We want to set up a timer for insta/twitter/youtube/discord, and just post ONE of them every 30 minutes

junior depot
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so yea sepay

weary mist
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perfect ๐Ÿ˜ƒ

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@grave aurora you could use the $(random.pick) variable, and have that as one timer. But each timer is mutually exclusive

grave aurora
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ooooooh

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thats a good solution @weary mist

strong kernel
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Another good practice would be to give each timer an abnormal interval so they rarely overlap.

junior depot
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can one of you @ or dm me when you get the $90 that didn't go thru figured out, cause it went out my bank but didnt reach the streamer

weary mist
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thats the plan

junior depot
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appreciate it

placid badger
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Hi guys, new to this, and had a question, how are arguments used in chat commands?

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I want a command such as !merch (500) where the display is "The merch costs $500)

strong kernel
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So you're trying to use the first word after the command as part of the response?

placid badger
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yes

strong kernel
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${1} will use the first word.

placid badger
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oh that was easier than i tought lol

bleak stratus
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the song that's next in queue won't play automatically

split sluice
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Ok, so, I have my first overlay done, it seems to be working correctly in OBS. BUT, is it weird that when I pull open the overlay in the editor, that it shows different alerts, scale, size etc. and widgets missing? I'm almost afraid to shut down my obs and restart it.

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I had two "Imported from SL" overlays I got rid of, I'm thinking maybe that was a huge mistake. Anyway to get them back?

strong kernel
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There is no way to restore deleted overlays. Can you provide a screenshot of what things look like in OBS?

split sluice
strong kernel
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DM me the overlay URL.

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This is one of the overlays you deleted.

split sluice
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yeah, which is still working when I test alerts in the overlay that IS there.

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When I started creating the overlay, I named that one "streamdad_main overlay (header alerts etc.) and I think when I imported the StreamLabs stuff, the changes etc. were actually being done on the StreamLabs import overlay, which for some reason, there were 2 of those. I deleted both of those thinking there were probably just temp. until I got my stuff set up, and now... well, this is happening.

strong kernel
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If you were to close and reopen OBS, or even just hide and show that browser source with "shutdown source when not visible" it'll return blank.

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That link is empty now.

split sluice
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That's what I was affraid of, all the work, now gone.

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Back to the Drawing Board! 4-6 hours... lost.

wise valve
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Anyone got a moment to help me in support?

strong kernel
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Voice is not always immediately available. It's best to post what your issue/question is.

wise valve
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Well my buddy uses nightbot and he has a thing where if someone comes in his chat and says (gg) his nightbot will say GG back

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does SE have anything like that?

strong kernel
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You can create a custom command and give it a keyword in the advanced options.

split sluice
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I did the import from SL again, and now none of my imported alerts from SL are showing up like they did before.

strong kernel
split sluice
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The are BOTH imports, I renamed the first import so I wouldn't make the same mistake as last time, and then I did the import again, and neither of those when I add the widget show my imported alerts

strong kernel
split sluice
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I see those showing up on both my obs and my SE editor, but there is no widget there to modify them

strong kernel
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The widget covers the entirety of the overlay when you import. Click and resize it. 800x600 is recommended to start with for imported SL alertboxes since that's the size they use there. And then you can adjust from there.

split sluice
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interesting, ok, well, back to work. Thanks again!

wise valve
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so @strong kernel im trying to set it up but im not sure how.

elder sorrel
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just gg. Not !gg right?

prisma grove
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Is there a way to have the Stream Elements bot to have a timer that says a picks one of your !custom commands at random?

wise valve
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Yea i kinda want so when someone says GG i want it to say GG back

prisma grove
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I have a lot of commands and need to advertise the ones I have

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like a loading screen that gives game tips

elder sorrel
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Timers cannot trigger commands @prisma grove

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@wise valve Creat a Custom Command for !gg

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Response gg. Add the Keyword gg

wise valve
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Figured it out lol

elder sorrel
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This would be in the advanced settings. Yee

wise valve
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it wasnt registering so i refreshed and now its works

elder sorrel
crimson yew
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For some reason in the editor when I test an alert (follow) it plays twice.

elder sorrel
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Do you have OBS open as well while you're testing alerts?

crimson yew
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No. o__o

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Wait. I figured it out, I think.

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Yeah, I figured it out. XD

elder sorrel
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What happened? ๐Ÿค”

crimson yew
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I have a lot of tabs and didn't realize I already had a tab with overlay editor running.

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xD

elder sorrel
red roost
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I need an early access code

nocturne pelicanBOT
#

@red roost The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

lament blade
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I need a invite code

elder sorrel
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Read above you @lament blade

red roost
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Thx

lament blade
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I filled out a form

pine hemlock
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ok

split sluice
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Is there a reason why when I'm creating a hyper glass, it stops working and doesn't drop things into it?

zenith widget
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Is that for the HypeCup?

split sluice
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yes

zenith widget
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I'm not even sure how you are making a custom cup for our HypeCup, because afaik we don't have that option.

lament blade
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Just real quick: Is there any way to use streamelements without opening it on my browser? It eats up ram and lags my game when I use my browser

zenith widget
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Or at least i'm not finding it

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@lament blade What exactly are you opening?

copper bobcat
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Is it possible to see a list of times someone has used a command?

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I had a rogue mod use !givepoints too many times

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Don't know who they gave points to but need to go edit them back down

lament blade
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I was told if people ask for "Song requests" I should have the media request page open in my browser so that they can hear the song

zenith widget
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@copper bobcat Unfortunately, no, unless you have a chat logger added to your channel.

copper bobcat
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@zenith widget Ah dang, thanks anyways! ๐Ÿ˜„

lament blade
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but the problem is, I can't cuz my browsers lag my game. All my browsers.

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@zenith widget

zenith widget
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@lament blade Well RAM isn't that expensive really, as I assume you have 8GB maybe? Anyway, you can try using FireFox if you are mainly using Chrome, as Chrome is known to eat ram for breakfast.

prisma grove
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@zenith widget ๐Ÿ˜ฎ pog

zenith widget
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Or else you can use the latest version of Ground Control we have.

split sluice
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I'm creating an overlay with JUST a hypecup in the overlay, even before I try to add it to my obs, the thing stops working in the Editor. When I try to emulate something to test it, it worked about 3 times, and has stopped dropping things into it. Is that More Clear?

prisma grove
lament blade
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Oh gotcha @zenith widget
I just was wondering if there's a way to integrate it into SlOBS itself. I'm curious because it'll be less work to switch to browser everytime I wanna see what's goin' on

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Y'know what I mean?

zenith widget
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@split sluice That is better explained, because the first time it sounded like you are making a custom cup design and adding it to our widget.

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Well if you want to use our Media Request, I'd suggest to wait on the next update of OBS.Live which will include Media Request integration.

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Other thing you can do is, not use SLOBS, as its known to be more CPU heavy then the normal OBS Studio.

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So maybe having more CPU heavy stuff running while streaming, may cause the slowness, not actually RAM insufficiency.

lament blade
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Gotcha

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Hmm. I'll have to figure out a way to port my scenes to regular OBS then

zenith widget
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@split sluice I'm looking into the overlay.

split sluice
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ok

zenith widget
prisma grove
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@zenith widget Is there a way to have the Stream Elements bot or any bot for that matter say a random !custom command in chat and what it does (like tips on loading screens in games)

zenith widget
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Cup is located oddly @split sluice

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@prisma grove On a 'random' interval?

prisma grove
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I just have a lot of commands and I need chat to know them all

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and I can't have them all in one big giant text blob

zenith widget
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If they want to see the list of commands, just tell them to use !commands or have a timer that mentions "Hey, if you want to know my commands, use !commands in chat"

prisma grove
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hrm

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chat too lazy for that me thinks ๐Ÿ˜ข

zenith widget
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@split sluice Interesting. The cup was stuck in the corner like shown above. I just changed the design to another cup and it unstuck(ed?) it from the corner

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What exactly are you seeing in the editor?

split sluice
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Not THAT!

zenith widget
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What exactly are you seeing in the editor?

split sluice
zenith widget
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Ok, so what is the issue? I see that you've changed the size of the widget and the cup is in the middle.

split sluice
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and when I emulate something to see if it drops into the glass, nothing happens, or ONCE in a while it will

zenith widget
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yeah i got the same thing after asking that question.

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Have you done any changes to the different tokens?

split sluice
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can I not add my own images to drop into the glass? I mean, even the default stuff for hosts etc don't drop either.

zenith widget
split sluice
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I changed the glass, they started to come across and froze

zenith widget
#

yeah i'm seeing an issue on in the dev console. Hold on. I'll poke the dev on this.

split sluice
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See, this happened MONTHS ago, when I got upset with SL messing up, and I spent a day building a tip glass, and the exact thing happened back then.

zenith widget
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I'm directly poking the dev that made the HypeCup

split sluice
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sorry, hypecup or whatever SE calls it.

zenith widget
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So I just gave the screenshot directly to him. Hopefully he enters the office soon and takes a look.

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In the mean time I will try and see if its broken on my own account or at least reproduce this.

lament blade
#

๐Ÿค”

split sluice
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Should I just not try using my own images for the items it drops, maybe that's causing something to lock up?

zenith widget
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I'll check your tokens in a bit. Let me see if a fresh hypecup does this.

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If it doesn't then next step is for me to check your tokens.

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@split sluice Ok, so I think I see the issue, maybe.

split sluice
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so I have to have a SPRITE sheet for any image I want to use other then the defaults?

zenith widget
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Let me disable the sprite sheet option and see if that fixes the issue of the tokens not showing when a certain event is triggered

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bcs when I changed the cup, the follower event showed a token

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the moment i tried a cheer alert, it broke again

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Reload the editor

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@split sluice So the dev also answered me and he confirmed it was the sprite sheet option on static images, but also that the hypecup doesn't support animated gifs and its best to use a sprite sheet.

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So cheers won't work, because they are animated gifs, unfortunately.

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anything else is fine as far as I can see now.

split sluice
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can you set the cheers back to the defaults for me?

zenith widget
split sluice
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Well, Will the twitch cheermotes I have work if the HyperCup is set to default without having them added to the Hypercup widget?

zenith widget
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No.

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These are the default cheer emotes on the hypecup

split sluice
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@zenith widget Ok, can you change the cheermotes back to those defaults please? If I try, I don't see an option to do that.

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or should I just start a new overlay and start from scratch?

zenith widget
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There isn't a tool for me to set back the widget to default state.

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I'm trying out something with the sprite sheets at the moment.

split sluice
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ok

zenith widget
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@kind epoch I'm not sure what you are referring to.

kind epoch
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I am unable to see the whispers i make to people on chat in OBS.Live

zenith widget
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Whispers are not supported, afaik, on the OBS.Live chat currently.

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We do plan on improving the chat widget on it, but our current focus is getting Media Request implemented

kind epoch
#

Whilst you're at it, mind putting in the add friend option too?

nocturne pelicanBOT
kind epoch
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Media request implemented? How so?

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I use that as a widget rn. But i am curios

zenith widget
kind epoch
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^

zenith widget
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@split sluice Ok, so only way to have teh default cheers back is to remake the widget it self.

kind epoch
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So how will it be implemented into OBS.Live then in the future if not a widget..

zenith widget
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In OBS.Live, you see how the Activity feed window is there?

kind epoch
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Oh snap, similar to ground control right?

zenith widget
#

Its going to be other way around - Ground Control will mimic OBS.Live in the end, minus the function to stream via Ground Control.

kind epoch
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Right, so smore or less doing away with GC ๐Ÿ˜„

zenith widget
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We will still support and update Ground Control.

kind epoch
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Of course , i was thinking it when i saw the activity feed in obs . live and as to why it didnt have the media request portion and how you could include it ๐Ÿ˜„ .... well done team

zenith widget
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OBS.Live is still in beta and not a full release.

kind epoch
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Will it ever get to full release and when if so?

zenith widget
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When it reaches version v1.0

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Currently its v0.4

kind epoch
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I wish the team all the best. C'mon updates.

split sluice
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@zenith widget I just created a new over lay with a hypercup and left the cheermotes as the defaults and it seems to work fine. I need to get some sleep, it's almost 2am here and I stream in 6 hours. Thanks for the help. If you do figure anything out, can you just DM me please. Thanks

thin mason
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Regarding media request when adding media does it save to the media share

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Also Im having trouble adding playlist to media add Im grabbing the url playlist but its not adding it?

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This is from youtube

zenith widget
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You can't request a playlist, only videos - this means you can't request a song that has the playlist in the link.

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I'm also not sure what you mean by saving it to media share.

thin mason
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What I mean is when added does it save to the media share overall

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So you cant add your own playlist to media request

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only a single vid

zenith widget
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You can have a backup playlist in the settings, but can't request the entire playlist it self.

thin mason
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Ok thanks

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Can I add multiple backup playlist

wanton jetty
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No just the one at the moment

thin mason
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Im only comparing to nightbot song request as Ive done the switch to Streamelements

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Are we getting that feature in 2019

zenith widget
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To have multiple backup playlists? Not sure. Check the ideas board.

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We want to implement a shuffle feature for backup playlists, but for multiple ones, not sure.

wanton jetty
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Also were not Nightbot, Were StreamElements ๐Ÿ˜‰

nocturne pelicanBOT
wanton jetty
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You could always make a ultimate playlist and merge them on youtube ๐Ÿ˜ƒ

thin mason
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Yes I know thats why I said Im comparing to it as Ive switched to streamelements ๐Ÿ‘Œ

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Thank you for the link

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Yeah but I cant add them to streamelements

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and you cant save a song that has been requested to the backup

wanton jetty
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You make the ultimate playlist by adding playlists to a single playlist and then you can use the "ultimate single playlist" in SE

thin mason
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I wish it did

wanton jetty
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Ahh ye that doesnt work

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๐Ÿ˜ฆ

prisma grove
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Is there a command to find out when the last time a user has been in your channel?

zenith widget
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last seen? doubt it.

thin mason
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Yeah you mean as one song url

prisma grove
#

poop

thin mason
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I get what you mean like add one url that gose for a hour

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goes*

fierce sun
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If I reset my activity feeds session does that only effect session data? Anything outside of that like overall totals wont be effected right?

wanton jetty
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I made a ultimate playlist that had 1200+ songs in it as my backup playlist ๐Ÿ˜„

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@fierce sun Shouldnt be affected.

fierce sun
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Cheers

zenith widget
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@fierce sun Wait, what activity feed session?

wanton jetty
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Ohh i miss read that >.< im still waking up

fierce sun
wanton jetty
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Thought it said last session

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Ohh ye you good

zenith widget
fierce sun
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just wanna clear my feed

wanton jetty
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That only affects your current streams data ๐Ÿ˜ƒ

zenith widget
#

You can't actually clear the activity feed as its meant to show you past events as well.

fierce sun
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ok no issues cheers guys

wanton jetty
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Like for example if your live and you have a sub goal set to session goals it will reset that back to 0

fierce sun
#

๐Ÿ‘

wanton jetty
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But it doesnt clear your recent events activity feed if thats what you was trying to do

zenith widget
#

@thin mason When a song is requested and played it goes to the history tab if you want to find a song you liked or something:

wanton jetty
open python
#

what do you recemend for making a profile pic

zenith widget
#

I mean, is this related to the default question mark avatar on your streamelements profile page?

open python
#

ok

strange yacht
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theres a 30-45s delay on my alerts

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anyway to fix that

zenith widget
#

Where is this delay? In OBS when the alert happens or on your stream?

strange yacht
#

@zenith widget on my stream

#

so like when someone follows

#

i get the notification

#

but the alert doesnt show up until 30-45s later

#

on my stream i mean

#

but the notifications are usually instant

zenith widget
#

So when you get a new follower its instant for you and on OBS, but a delay on stream?

strange yacht
#

yah

zenith widget
#

Thats the usually stream delay between you and the viewers.

strange yacht
#

no like i mean even on my own obs screen

zenith widget
#

Although 30-45 seconds seems a bit too much, but afaik it also depends on your internet upload speed.

strange yacht
#

50mbps im in the middle-east aswell not sure if it makes a difference

zenith widget
#

is that download or upload?

strange yacht
#

both

zenith widget
#

So stream delay can be affected by your connection to the twitch server you are connected and the distance to it and how much data you are sending it for viewers.

strange yacht
#

upload and download speeds are 50mbps

zenith widget
#

But if now you are saying that you get the delay in alerts in your OBS as well, then most likely you may need to refresh the overlay browser source.

#

Clear its cache -> right click the browser source -> properties -> clear cache button on the bottom.

lament blade
#

! Form

#

! Code

nocturne pelicanBOT
#

@lament blade The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

zenith moat
#

Need code of firestream

nocturne pelicanBOT
#

@zenith moat The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

stoic shoal
#

!code

nocturne pelicanBOT
#

The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

oblique mesa
#

Quick question, Store Redemptions... My overlay is saved with a new store redemptions setup (I'm updating my overlays for 2019), but when I try redeeming an item on the store, it's showing in the Overlay Editor, but not pushing it to Obs.live/Obs Studio any ideas? I wondered if maybe it won't do it while I am offline?

zenith widget
#

Have you clicked the save option on the overlay?

oblique mesa
#

Indeed

zenith widget
#

Can you Dm me the overlay link?

oblique mesa
#

Sure

oblique mesa
#

Thanks for the help @zenith widget Once again, SE comes through ๐Ÿ˜ƒ

inland lodge
#

Is there a way to make the chat widget start filling up from top instead of bottem?

gentle imp
#

checking

#

doesn't seem like it, checking if we have custom ones

tired marten
#

Quick question, I have an overlay that uses streamelements, but my tips go through streamlabs. Is there a way to get the streamelements alertbox to recognize when people tip using the link for Streamlabs donations, or do I have to change it and use Streamelements for tipping?

oblique mesa
#

You would need to change it to StreamElements for the alert box form SE to display tips

gentle imp
#

you have to change to StreamElements @tired marten since the tips aren't coming through it we don't have a way to see them

tired marten
#

Ahhh okay!! Thanks! Iโ€™ll get right on that! Also @oblique mesa and @gentle imp , would it be better to switch from Slobs to ObsLive?

oblique mesa
#

I would say a resounding heck yes... I dropprd SLObs 2 weeks into starting my stream, as it eats CPU cycles like candy

gentle imp
#

I suggest either Obs.Live extension or plain Obs Studio, since slobs blocks some of our overlay stuff

#

+what Wycked_Games said

tired marten
#

Alright!! Last question for now: I have an overlay that I absolutely adore on Slobs, any way to get that Overlay over, or do I have to start from scratch

oblique mesa
#

Start over, sadly, Sl don't like sharing the sandpit

tired marten
#

Alright!! I appreciate all of your help! I'll get working on it now

gentle imp
#

good luck, we're here if you need assistance ๐Ÿ˜ƒ

#

runs

delicate monolith
oblique steeple
#

You are using OBS, right?

delicate monolith
#

Correct

oblique steeple
#

You have to apply a "Compressor" filter on your track were the music is running. Then Sidechain it to your mic.

#

Note that I don't recommend using exactly my settings. Every setup, every mic etc. is different. Try to fiddle with the defaults first

delicate monolith
#

Alrighty! Will try it now, will see if it works.

oblique steeple
delicate monolith
#

Absolutely perfect, many thanks. And yeah I watched some of EposVox's videos need to watch all of his stuff aha. Once again many thanks! ^^

oblique steeple
#

You're welcome SEheartbeat

golden fox
#

hey, so last week i was running a contest and dont know how to make winners.

#

essentially, the goal is to allow people to bet with loyalty points on 5 options, i pick the correct one, and they get some % loyalty points back if they pick the correct one.

#

if anyone comes around to answer and help figure out, please ping me cause i'm going to go back to my IRL job while i wait.

bold trellis
#

Where do I get my app code from?

nocturne pelicanBOT
#

@bold trellis The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

gentle imp
bold trellis
#

Ty

golden fox
#

right @gentle imp but i did that.

#

when i picked a winner, ti didnt indicate that anything happened

nova flume
#

Am i not able to setup stream elements alerts on the SL irl app?

gentle imp
golden fox
#

ok, so it splits the pot based on the amount bet and the winners?

weary mist
#

@nova flume We allow it, but SL has blocked our overlays from showing up, from what we can find out

nova flume
#

@weary mist man they're petty thanks for letting me know!

gentle imp
#

yeah @golden fox

golden fox
#

ahh okay. that's interesting.

opal pivot
#

I need a link to a twitch profile banner template please

delicate monolith
#

Hey hey I have another question. I'm currently running a 144hz monitor paired with a 60hz one (Windows 10). I experience low/inconsistent frame rates on games when I have my OBS open (When I minimise it, it runs smooth again). Any advice on fixxing it?

granite fog
#

Hi guys, loving using streamelements recently, best switch I ever made moving over from streamlabs LUL. However I'm having trouble uploading images when creating my overlays. The last few images I've tried are smaller than ones ive uploaded before, but just won't upload - any idea?

turbid gazelle
#

Hello, i get allot of 404 errors after awhile in my leaderboards my name is also used for twitch and so ๐Ÿ˜ƒ also stream store isnt working when you just say !redeem blabla in chat

copper relic
#

Does anyone have a nice simple and clean facecam over lay that I can use? Pm me please if you do

zenith widget
#

@delicate monolith I'm not sure if we can help with that. Maybe its best to ask in the OBS discord

nocturne pelicanBOT
zenith widget
#

@delicate monolith Also, bless you, don't explode PepeS

#

@copper relic You can snatch(duplicate/copy over) one of the overlay boxes from the pre-defined overlays we have.

#

@turbid gazelle I'd suggest to uninstall the extension, log out of our main dashboard, then log back in and install the extension.

#

@granite fog If you are not on Chrome, I'd suggest to try with that.

delicate monolith
#

Many thanks for the advice! <3 Will go over and ask them

drowsy kernel
#

Hey guys, when using a command with $(!redeem ...) Do i have to put a price in the command as well as in the store?

zenith widget
#

Its best to leave the price in the item it self, else double taxing

drowsy kernel
#

Gotcha, will the sound etc only be played if they have the correct credentials in the store?

kind epoch
#

Hey guys, i've just had the one person subscribe to my channel 5 times in a row, is this even possible? It has shown each time in the Activity Feed too.

pine hemlock
#

sounds like a twitch problem

kind epoch
#

And he also states that the money has been charged to his account too. So how does he fix that issue?

pine hemlock
#

emails twitch

kind epoch
#

Do you have an email address?

pine hemlock
#

or if he went through xsolla, email xsolla

kind epoch
#

ok thank you

opal pivot
#

My overlays are way to big, how do i make them fit?

pine hemlock
#

ctrl+f

thin mason
#

Hi how do I add my stream deck to obs streamelements as there isnt a plugin in the tools section

#

My stream deck is asking me to launch OBS Studios

pine hemlock
#

Repair the streamdeck install

thin mason
#

Ok thanks I try that

opal pivot
#

When i add the overlay to obs it just focuses on 1 section of the overlay not the full thing, advice?

pine hemlock
#

Set the resolution to 1920x1080

opal pivot
#

Okay

#

Oh Thanks!

thin mason
#

I just installed my stream deck and it still says launch obs studios but its open

#

When I downloaded obs studios and want to use streamelements it says to upgrade to obs.live, isnt that the same thing

narrow coyote
#

no, OBS.Live is a plugin for OBS Studio

#

after installing you need to close OBS, and repair or reinstall the Stream Deck software

thin mason
narrow coyote
#

I said close OBS, and reinstall or repair the Stream Deck software

thin mason
#

Ok thanks I'll try that ๐Ÿ‘

#

Thank you for your help it works now โœŒ

sharp cave
#

How do I change the streamelements bot name?

nocturne pelicanBOT
sharp cave
#

TY!

jade remnant
#

np also this

nocturne pelicanBOT
#

Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

prisma grove
#

Is there a place on Twitch I can go to see a list of who is my mod?

smoky tide
#

/mods will output it in your chat only for you to see

lament blade
#

HEY

#

How are you guys. I am having a problem with the watchtime command

#

I write !watchtime and it tells me I have spent 0 seconds watching the streamer

pine hemlock
#

The streamer needs loyalty points to be enabled for watchtime to be counted

fervent field
#

I'm using timers to run commands like !sraffle and !bingo but as of late the timer triggers but the command does not. It used to with no problem. Is there a fix or do I need to change something?

elder sorrel
#

Timers can't trigger commands @fervent field

fervent field
#

They used to

#

And that's a little dissapointing

elder sorrel
#

You will have to trigger it manually. This is to protect the bot going into an infinite loop.

pine hemlock
#

It's never been possible with our system.

fervent field
#

Ah I see

#

Thanks Anyways

lament blade
#

How do I change my sounds in the alerts?

hollow pilot
#

Is anybody able to assist with hosting alerts? All of my alerts work except the hosting alert. I have the manual host alerts set to 0 and nothing ever shows up.

nocturne pelicanBOT
#

@hollow pilot Due to recent changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All manual host events (0 hosts included and if filter set to 0)
  • All auto host events with at least 1 viewer
pine hemlock
#

@lament blade open your overlay in the overlay editor. Edit the alert box widget and change the sounds for alerts. Keep in mind the variations

hollow pilot
#

I have it set to 0 and it still doesn't alert.

fading turret
#

Hey guys, I have a laptop with 7th gen i7 CPU, nVidia GeForce GTX 1060 and 8GB of RAM, should it be ok to use animated overlay themes during my Warframe streams?

sharp cave
#

@jade remnant When I get to the last step of renaming the bot-When I generate an OAuth token it asks me to sign in with Twitch. Am I signing in as me or the Twitch bot account.

jade remnant
#

you should be ok with that set up, im not too sure because im not too familiar with streaming/playing on laptop but you should be good @fading turret

the gtx 1060 and i7 should have enough process power for animated overlays alone : )

#

@sharp cave you would need to sign in as yourself (i think) as the token will be for your account

sharp cave
#

ok thanks

narrow coyote
#

needs the oauth from the bot account

#

unless you are renaming with your main account

fading turret
#

@jade remnant then something's wrong with the OBS settings wizard, and I'm noob on OBS yet so couldmsomeone help me optimize it so I can stream without awful fps drops in game? D:

narrow coyote
#

I would not expect a laptop + game + stream using animated overlays to work very well

fading turret
#

Not even with those specs???

narrow coyote
#

no

fading turret
#

How so???

narrow coyote
#

Its a laptop

fading turret
#

And?

jade remnant
#

well spank me and call me granny KITE, ๐Ÿ˜

narrow coyote
#

laptops are not on par with a desktop, especially trying to use one as a single PC streaming setup

#

its simply not designed for it

elder sorrel
#

I used a Ryzen 2700x + GTX 1070 & 16GB Ram & still have issues with Animated Overlays LUL3D

narrow coyote
#

maybe with the new RTX mobile, using NVENC, streaming on a laptop will be more viable

elder sorrel
#

Haven't found my sweet spot yet.

fading turret
#

So there's no possibility to update my laptop hardware to stream properly???

#

This is so disappointing =.=

#

Gotta quit then :/

narrow coyote
#

no, you would need to optimize your settings, and your overlay, and even then, there is a good chance you will not achieve the best output, maybe 720/30fps output

fading turret
#

ok : (

#

btw, with "720" you mean 1080x720, right?

narrow coyote
#

1280x720

fading turret
#

yeh, that, ok

#

well that still pretty decent for common viewers, isn't it?

#

I'm usually happy with 1280x720 when I watch youtube

narrow coyote
#

the resolution is standard, but 60fps is the preferred over 30

fading turret
#

awww

#

n how much video bitrate would you recommend me to optimize this?

narrow coyote
#

all depends on the output, and what your upload rate is. For 720/30, 2500 to 4000K is standard. You will want a higher bitrate if using NVENC encoding

fading turret
#

I do

#

actually

#

the only thing I see having problems when I stream is my CPU

#

it's usualy between 95% and 100%

#

I close everything elese when I stream, only OBS, Warframe and a single web page for the songs request are open

lament blade
#

! Bot

fading turret
#

my graphics card is around 50% only all the time!

#

so I wish I could give some more work to my GPU too

#

and take it from CPU

#

so it goes smoother

narrow coyote
#

use NVENC encoding peepoShrugger

fading turret
#

but I alrdy use NVENC

#

but still

#

it's been like that all the time

#

still my CPU goes 100%

#

n my GPU 50ish lol

narrow coyote
#

then there is not really anything you can do, this is why streaming games from a laptop does not really work too well

fading turret
#

aww :T

west gust
#

hello there

#

is this the correct place to ask for help?

narrow coyote
#

if its related to StreamElements services for Twitch

west gust
#

excellent

#

I'm a mod on a channel but I cannot figure out how to enable media share from chat for the streamer

#

is this possible?

#

the !sr command is enabled

narrow coyote
#

you cant enable it from the chat, only from the Media Request page. If it was not enabled, you would not be able to use !sr

fading turret
#

btw @narrow coyote , does it affect that I use OBS.live? should I uninstall it to get better performance? or it doesn't affect at all?

west gust
#

ok then I'll restate, it appears that !sr does not work even after running !command !sr enable

#

is it possible to get this working from chat or do we need to have the streamer do this from the streamelements dashboard?

lament blade
#

Hello, can i make my chat background color transparent?

strong kernel
#

Yes. Set it to custom.

lament blade
#

What next?

#

I tried that

jade remnant
#

click save

lament blade
#

Oh

narrow coyote
lament blade
#

Okay thanks!

west gust
#

ok thats what I reccomended to moriarty. thans for the help!

#

before I go, is there a cheat sheet with all of the streamelements commands that are available to supermods?

strong kernel
#

Scroll to the bottom of the default commands section.

west gust
#

it seems that this is an incomplete list. or the syntax is incompletely explained

strong kernel
west gust
#

ok thanks

earnest cliff
#

hey, is there a possible way I can make it so whenever somebody texts in chat I hear something letting me know that somebody just typed?

sweet cloud
#

can i create a command to join a list of user?

hardy tapir
#

Are you aware of a problem with resubs if they continue a gifted sub? I had a resub today from someone who had been gifted a sub last month, and the only thing that alerted me to it was a message in twitch chat with read "[sub] is continuing the Gift Sub they got from [giftedby]!". There was no overlay alert, nor has anything appeared in Ground Control.

smoky tide
#

continuing a sub isnt subbing. Their chance to trigger the alert will happen next month when the gifted one expires.

hardy tapir
#

they received the gifted sub in Dec, and have resubbed for Jan with their own money

#

Twitch probably asked them if they wanted to continue subbing from their gifted sub?

nocturne pelicanBOT
woven obsidian
#

Hey guys ive been having trouble all afternoon with the bot not working no commands or timers all stream? is there a reason for this it was working fine yesterday

hardy tapir
#

So they still need to share, the text was just them doing it in twitch. Thanks ๐Ÿ˜ƒ

lament blade
#

Hello, will there be a difference in CPU usage if i set my overlays etc on 30 fps instead of 60?

narrow coyote
#

yes, 30 should use slightly less

cyan pier
#

how can i make a command that diplays the viewers that have no typed in chat during the stream?

oblique steeple
#

Do you wanna call out people lurking?

narrow coyote
#

Thats not possible

candid hearth
nocturne pelicanBOT
#

@candid hearth Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #welcome you will be added to the stream announcements.

cyan pier
#

yeahh ahah @oblique steeple for rust streamers there are a lot of stream snippers, and the ppl who are inactive but watching are the most likely ones

oblique steeple
#

I can already tell you that even if you could make such a command, you would loose a few viewers. Not everyone wants to snipe and not everyone likes being called out. I personally leave every stream instantly if I get called out because sometimes I just wanna chill and not chat at all.

cyan pier
#

ouuu aightt

wanton jetty
#

Umm did bot break ?

strong kernel
#

Nope.

wanton jetty
#

Non of my commands are working ?

#

and iv parted and rejoined the channel aswell

#

bot is unresponcive

strong kernel
#

May have to do with your rename.

wanton jetty
#

I can post fine in my chat ?

#

Using the bots name

#

SE wont use my bots name :/

strong kernel
#

I didn't say the account, I said the rename. Try redoing the rename.

wanton jetty
#

I have iv even re linked it.

#

Now its responding :/

#

Took long enough didnt change anything ๐Ÿค”

#

Nope its broke again :/

#

Just isnt having any of it.

#

Even test message isnt going through now

#

Custom names broken ๐Ÿ˜ข rooFeels

#

Wont even post as my main account ๐Ÿค”

narrow coyote
wanton jetty
strong kernel
#

@narrow coyote ...is that a dad joke API or something?

narrow coyote
#

yes

strong kernel
#

I need this in my life.

wanton jetty
#

me 2

weary mist
#

SAME

grand roost
#

my stream elements alerts and that re3cently have not been working like i copied and pasted in browser still nothing no text for recent sub etc

strong kernel
#

@grand roost Don't spam multiple channels with your question. One is enough.

grand roost
#

ok i apologize

#

i was just asking in general chat if anyone else had issue sorry for copy and paste

strong kernel
grand roost
#

it didnt pop up in my obs earlier

#

i will try again tomorrow

pale elk
#

I still don't get how to edit and use the wheel & credits widgets in #widget-share

#

Well, I got the credits working.

dark verge
#

Got an issue with our bot, it's spamming a timer every 5 seconds. Any ideas?

#

The timer has been deleted, the command has been deleted, and it's still going.

#

We got a hold of TerraBuck, I think we're alright for now...

silk jackal
#

is there a way to disable the store on the streamelements page? It ignores the cooldown and allows users to abuse the redeem.

#

we have a cooldown on !redeem but they can just redeem for sounds on the webpage

strong kernel
#

The cooldown should be put on the store item itself, not on the redeem command.

silk jackal
#

is there a way to have a cooldown on all store items, say if a user buys one... they are all disabled (for all users) until the cooldown expires

strong kernel
#

No. Cooldowns are per item.

silk jackal
#

hrm. Alrighty, thanks!

limber vine
#

how does one setup super alerts

narrow coyote
#

wut super alert?

limber vine
#

like if someone donos >100 or something

#

it plays a different thing

narrow coyote
#

you setup a variation for the alert

limber vine
#

ah

strong kernel
#

@narrow coyote Not quite what he's referring to.

#

Super alerts are custom made for our larger streamers.

limber vine
#

ah

#

what qualfies a streamer as "big" streamer

strong kernel
vast cradle
#

How does one add stream labels to your overlay that update when someone donates/follows?

strong kernel
#

Everything you possibly would want to show on your overlay is handled by widgets.

vast cradle
#

Could i get someone to walk me though it?

strong kernel
vast cradle
#

I used Stream Labs and it fucked my computer so im trying Stream Elements out and im very new to it

lament blade
#

Can someone direct me to where I can find my JWT token?

nocturne pelicanBOT
placid sun
#

How can i import alert box from streamlab. I have been getting an error using the extension

zenith widget
#

Sorted over Live chat โคด

atomic silo
#

So I was wondering if anyone can set me up a command to randomquote somebody, i know about the current quote command but i need something extra, pls @me

zenith widget
#

@atomic silo (at)ing you, to tell you that can't be done, to random quote a random chatter, as to what they have said during current stream session.

atomic silo
#

I meant as to what theyve said all time in any stream, i saw custom bots (on sodapoppins channel) that can do this so i was wondering

zenith widget
#

You mean chat logs?

pulsar pumice
#

anyone have the issue with subs alert not changing from the default shark?

zenith widget
#

@pulsar pumice Check variations in the alert widget.

pulsar pumice
#

@zenith widget legend mate cheers

prisma grove
#

@zenith widget Is there any way to upload a custom font in Stream Elements so I can use a custom font on my overlays?

zenith widget
#

If font is a copy right free, it should be more or less in Google Fonts, from where we have the list of fonts.

#

If its not copyright free and a license is needed, you better have it just in case and host the font somewhere your self and add it via custom css.

#

Short answer -> your own font that is not from google fonts -> no

jade hull
#

Is there a way to emulate top tipper? I can emulate latest tipper but not top.

zenith widget
#

Bell -> hover over tip alert -> custom

jade hull
#

I see, Thank you!

rich stratus
#

Hi! I'm just new. can i get an invite code?

nocturne pelicanBOT
#

@rich stratus The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

atomic silo
#

@zenith widget i kinda mean chat logs but only 1

#

@zenith widget like !randomquote Ryccs

#

And then the response:

#

When you eat pizza on your bed and it leaves a ketchup stain so your mom thinks you have rectal bleeding FeelsGoodMan

zenith widget
#

Like I said, not possible with our bot.

atomic silo
#

Oh okay FeelsChubbyMan

sonic tartan
#

Hi! This might be a really obvious question but I'm very much new to all this. I want to set up a chat command that can call out a specific used but can't figure out what the variable needs to be. So for example a !greet command where I can include the user and it would say that command to the specified user. Is this possible?

zenith widget
#

"{user}" is the variable you are looking for

#

Example: !greet @keizar

#

Response will come out as "@keizart hello there"

#

Or depending where you place the variable

#

Can be also "hello there @zenith widget "

icy hornet
#

hi guys can anyone help me? How I can activate song requests because looking at the chat bot it shows that its controlled by module settings and i don't understand what that means

zenith widget
#

Media request on the left menu

#

Viewer request on the new page controls the command

icy hornet
#

ok thank you @zenith widget I'll check it out later

tardy mulch
#

Hello! Can I ask for some assistance? Like I got an idea for a widget but I was wondering if there was a way to retrieve the number of viewers?

winter zenith
#

@tardy mulch probably better in #dev-chat
With the Custome Code Widget many things are possible ;D

zenith widget
#

For a custom widget.

#

And what Kiwa said for help on getting that custom widget off the ground pepeDS

tardy mulch
#

Thanks :)

#

I hope I didn't wake you up

winter zenith
zenith widget
#

At 1:38PM and 12:38PM for Kiwa?

tardy mulch
#

Lol I mean, for me is like 5:40am

coarse heath
#

Hi awesome SE helpers!!! Alert Audio question. I can hear alerts in emulator but not on stream or in my headset irl. Do you know why that might be? Thanks in advance and PLZ TAG ME when you reply. THANKS!

winter zenith
#

@coarse heath KiwiHi how is your audio set up? whats your default speaker in OBS?

coarse heath
#

My default is desktop speakers -realtek and a secondary elgato desktop for more

#

And hi Kiwa! Tyxfor helping me

#

Thx for helping I mean

paper skiff
#

Yo

#

I need help

#

I need more twitch followers how I get it?

torpid estuary
#

@coarse heath so if you emulate an alert or replay one from your activity feed you can see the meter in OBS moving?

#

@paper skiff this is not the right place for that. Please post in #general-chat

paper skiff
#

Ok thanks

quartz peak
#

hi guys, hoping someone can help with an issue I'm having with my game stuttering and dropping loads of frames while streaming and also while just looking at the game in obs

nocturne pelicanBOT
#

@quartz peak Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

coarse heath
#

Oh good question @torpid estuary lemme check

winter zenith
#

whats the "secondary" elgato for more?

quartz peak
#

shall I drop the log file in here?

coarse heath
#

Yes- the meters show receiving the sound in emulator @torpid estuary

torpid estuary
#

Yes @quartz peak

quartz peak
coarse heath
#

The OBS meters and my headset receive alert audio in emulator but not irl when streaming or playing an alert again from activity feed @torpid estuary & @winter zenith

torpid estuary
#

@quartz peak it seems you dropped frames due to connection errors. It seems your ISP might be at fault here. Your bitrate is a bit high, Id use 3500 max, but that's just me.

#

@coarse heath but you added the browser source to the scene you are currently in? Since hearing it with the editor in the browser open is a given, but it seems your OBS doesn't get anything when the browser is closed.

inland lodge
#

Would this work or no?
${settitle "text ${count <name> +<step>} text"]

quartz peak
#

@torpid estuary thank you, so I'm running everything wirelessly at the moment, my laptop, xbox, everything, if I changed to a wired connection would that help as well? also I have changed my bit rate down to 3400 do you think that should help?

coarse heath
#

idk how you are handling the multi sided Ana rage of questions but bravo! Yes, OBS doesnโ€™t get alerts when browser is closed and sometimes even when it is open (a trick I use sometimes is to keep it open behind my game but that doesnโ€™t always work either) @torpid estuary

#

Barage not anal rage LOL

torpid estuary
#

@quartz peak when streaming I would always use wired connections, to be safe. You can try with 3400, but I can't guarantee it won't drop frames. Also are you talking some drops or constantly? In your log it said you dropped 0.3 percent of the frames

zenith widget
#

@inland lodge no

torpid estuary
#

Anal rage sometimes gets to me Kappa

coarse heath
#

Tho both kinda work

zenith widget
torpid estuary
#

@coarse heath but did you add the browser source to your scene?

inland lodge
#

Damn :/

zenith widget
coarse heath
#

Ohhh !! Yes of course. I see what you mean and yes, SE is open as a browser source of course

zenith widget
inland lodge
#

I guessed it wouldnt work but was worth a shot

zenith widget
#

You could have tried it ๐Ÿ˜ƒ

torpid estuary
#

Keizar, any idea why yvonnalynn might not get audio in OBS from her browser source?

zenith widget
#

Sound mixer -> see if OBS produces any sound

#

open a youtube video in OBS as well

#

as a browser source and hope it autoplays it and produces sound

quartz peak
#

@torpid estuary it seems like the preview and stream stutters a decent amount from what I see, so you reckon if I ran a wired connection that would be best, also should that be just my xbox, just laptop or both as wired?

torpid estuary
#

I'd say both wired!

#

@coarse heath can you post a screenshot of your audio settings in OBS? Also make sure that your windows default audio source is the same as what is set for desktop audio in OBS

coarse heath
torpid estuary
#

I am stumped. Can you delete the browser source for your overlay and add it again?

quartz peak
#

@torpid estuary thanks for the advice, I will give this a try

torpid estuary
#

Sure thing! I hope it works!

coarse heath
#

I will try that @torpid estuary thanks! Might try when I get up. Itโ€™s 6am and I havenโ€™t gone to bed. I appreciate your help!

quartz peak
#

I'll be in touch if I need anymore help but thank you

torpid estuary
#

Oh wow! Then good night @coarse heath

#

If you need further help when you wake up just hit us up again!

#

Sure @quartz peak sounds good!

coarse heath
#

Okedokee

lament blade
#

is there a way to setup the bot to add my viewers on a que to play games with me. like if i wanted to have a line for viewers to play with me on a certain day.

#

like maybe have a !que command?

gentle imp
#

not yet but planned

little olive
#

I have a question, how do i change the scene from streamelements, they all have the same link, so how do i change the scene mid-stream ?

#

is there any way to have different links for different scenes ?

pale elk
#

You make different scenes in both OBS and in StreamElements Dashboard and copy the browser link for each scene into their respective browser sources in OBS.

#

You switch by clicking on the scene or transitioning via studio mode in OBS

little olive
#

but both scenes on the website have the same link

#

unless im doing something wrong

rapid elbow
#

what is best Obs studio or Obs streamlabs to Pubg games?

pale elk
#

Make a different scene if you want it to look different, @little olive

inland lodge
#

obs.live

zenith widget
#

@pale elk You are not understanding the person's confusion.

#

@little olive How many overlays do you have saved in "My Overlays"?

little olive
#

I have 2 overlays on streamelements, but they both have the same link.

rapid elbow
#

why obs streamelement the same one like Obs.live @inland lodge

zenith widget
#

They do not have the same link. I 100% guarantee it.

winter zenith
#

@rapid elbow obs.live is the best obs

little olive
#

they are both under "personal"

rapid elbow
#

@winter zenith okay thanks ๐Ÿ˜ƒ

winter zenith
#

@little olive they have SIMILAR links but they are not 100% the same. Promise

zenith widget
#

@little olive Trust me, if you open both overlays via the launch button you will get 2 different links in the end

little olive
#

hmm, let me try again

zenith widget
#

Now I'm not gonna show the entire link as it contains account id and the overlay ID

#

but the middle number-letter sequence is different

winter zenith
#

You put the url to one overlay in one obs scene.
And the other link in the other obs scene.
Then when you want to switch scenes (waiting/BRB to gaming for exsample) you start studio mode in obs and switch scenes in obs.
Then turn studio mode off again.
Easy as that

little olive
#

firstly i am using xsplit

pale elk
#

That's basically what I said

little olive
#

you are right, they are different links

#

but when i change from scene to scene, it doesnt reload the new link

winter zenith
#

@little olive same thing only without studio mode

zenith widget
#

@pale elk You were not addressing his confusion about the overlay links :/

pale elk
#

@zenith widget I was addressing the question about switching scenes first. That's why.

rapid elbow
#

what is the best encoder if i dont have the best cpu and i have a good one gpu?

winter zenith
#

@little olive you input the one page in one scene and the other url in the other scene and then just switch over to it

little olive
#

thats exactly what i did

winter zenith
#

It will reload the overlay when you enter the new scene

pale elk
#

@rapid elbow !obshelp

#

is the bot broke again?

little olive
#

but switch the scenes on xsplit doesnt load the new webpage url, as if they are the same link

winter zenith
#

If you checked the "keep source in memory" it won't load but also will be open in the background and drain cpu

oblique steeple
#

@pale elk command before name

rapid elbow
#

i dont now about a bot here in this discord? @pale elk

pale elk
#

crap... wrong name

nocturne pelicanBOT
winter zenith
#

@pale elk I know you want to help but please try to not confuse the people in here with asking uneccesary questions ok?

torpid estuary
#

@rapid elbow if your GPU is better than your CPU then nvenc

pale elk
#

@winter zenith gotcha

little olive
#

OPK so i disabled "keep source in memory" and it switches correctly

#

thanks a ton !

winter zenith
#

No problem @little olive

torpid estuary
#

kiwa the xsplit queen strikes again HandsUp

winter zenith
#

Also make sure to enable "enhanced web page rendering" in the advanced settings in xsplit @little olive

#

You can thank me later for that

rapid elbow
#

ok @torpid estuary but i can se down in the right whit cpu counter and fps counter is relly high what can i do whit that? buy a new cpu?

torpid estuary
#

depending on your system: buy new system, play older games, lower the settings of your games

#

its a loaded question, as i have no info on your system and your situation regarding money/willingness to spend money on new parts

rapid elbow
#

okay @torpid estuary

little olive
#

@winter zenith Will try it out cheers

slender yoke
#

Is there any way to emulate a Tiltify donation event?

pallid flower
#

yo brothers

#

possible to transfer points to other viewers with the loyalty system?

gentle imp
#

you can add points to a certain user and reset his previous one

#

form the old account ofc

pallid flower
#

chat cmd or dashboard?

gentle imp
#

both, sec

pale elk
#

both, actually

pallid flower
#

thanks boss

gentle imp
#

default command is !givepoints

pallid flower
#

also, did SE ever add mod access to the dashboard? or is that still a no

#

if so how do you grant access to a mod

gentle imp
#

yep you can do that too

#

!invite

nocturne pelicanBOT
#

To invite managers to your dashboard, Click on your Channel Name at the top of the dashboard and scroll down to Settings. Click the drop down arrow to expand your channel managers and then create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control) Check this video out for more help: https://youtu.be/zl_h-ttZDF0

pallid flower
#

thanks boss

gentle imp
#

you're welcome

#

no, afaik @slender yoke

slender yoke
#

regarding points: Is there a way for a VIEWER to transfer or give his own points to another viewer?

pale elk
#

@slender yoke I believe so. I think it's the same command.

slender yoke
#

I've tried and it never works

pale elk
#

Lemme check actually.

#

yah. It should work for everyone.

#

!givepoints/!give/!transfer (number) (@user)

night cloud
#

When i get a beta code

nocturne pelicanBOT
#

@night cloud The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

gentle imp
#

yeah that's the command

night cloud
#

Yes i know

#

When get i the code

gentle imp
#

check if the command is enabled @slender yoke

pale elk
#

"When public beta testing becomes available"
@night cloud

#

no ETA

narrow coyote
#

Filling out the form does not guarantee a code

oblique steeple
#

@night cloud read the last bold sentence.

night cloud
#

Ok

slender yoke
#

I have the store active in my overlays those commands never work

gentle imp
#

!givepoints

#

store is not related to this

pale elk
#

also make sure that it's enabled for everyone and not just mods.

slender yoke
#

well crap it's not enable. But honestly that's kinda dumb that it's not related to the store. What else are points used for

gentle imp
#

from what I see it's not enabled

#

ahh no I mean it's not related to store being used

#

I see you do have !addpoints enabled, that works for giving ppl points

slender yoke
#

Ok glad to know it was simple. thanks for the help

gentle imp
#

from streamer to all or just 1 person, but to give from your account or someone else's must enable givepoints

#

you're welcome ๐Ÿ˜ƒ

slender yoke
#

Question: When I use OBS.LIVE hyperlinks are enabled for my stream, but I can't click them to open them up. I have to drag the cursor, cut & paste into a browser. Is that a setting that can be changed? Or is that going to be a future update?

#

Viewers can click them in Twitch chat, but I can't click them in OBS.LIVE

gentle imp
#

I'm not sure but think it will be updated in the future but better ask in #helpdesk-selive

mossy rover
#

Hello, i have a little problem. Bot is timeouting two times for a single thing. It started 4 days ago out of nowhere and it looks like that

#

its just annyoing to have a spam of notifications on chat

#

do someone know how to fix this?

zenith widget
#

@mossy rover Restart ground control or don't use it if you are using OBS.Live for custom bot name

cobalt pivot
#

Questions. View of gameplay, view of myself while streaming, and auto problems

gentle imp
#

?

torpid estuary
#

@cobalt pivot can you elaborate more and try to formulate your problem in a full sentence? we want to help you, but we need to understand your problem first.

coarse barn
#

Hi my chat bot does not display when somebody donates what do i have to do??

winter zenith
#

enable Chat alerts in the bot modual @coarse barn

torpid estuary
open yacht
#

i am having an issue trying to import points from streamlabs chatbot

torpid estuary
#

did you export the points via csv?

coarse barn
#

@winter zenith its already enabled but when people donate it does now show up in chat

torpid estuary
#

How do you know they donated then?

#

Do you get an email from PayPal?

coarse barn
#

Yeah and a email from stream elements @torpid estuary

#

@torpid estuary I've only had one donation so it may work if i get another but it deffinatly did not work

open yacht
#

@torpid estuary yes, these are the exact steps i took: Open Ankhbot/Streamlabs Chatbot
Click "Connections" in the bottom left corner (symbol of a person)
Click "Cloud"
Click "Pick Folder"
Choose a location to save your backup files to
Click "Save" when you have chosen a folder
Click "Save Settings" to confirm your choice
Click "Create Split Excel Files" to save your Commands and Quotes
Click "Export Currency CSV" to save your Points
Go to https://streamelements.com/dashboard/account/import
Click โ€œImport nowโ€ under Ankhbot/Streamlabs
Click "Select Files" next to Points (Currency.csv) and choose the currency.csv file you just saved in your desired location
Click "Select Files" next to Commands/Quotes (Data.xlsx) and choose your Commands.xlsx and Quotes.xlsx files you just saved in your desired location
Click "Import"

winter zenith
#

@coarse barn check the settings then

#

maybe you disabled donation chat alerts by ccident

#

doese the bot announce other stuff in chat?

coarse barn
#

@winter zenith its defo enabled but I've disabled it and enabled it to see if that works

torpid estuary
#

@open yacht and what exactly happens when you do that?

#

like, what isnt working? are you getting an error message?

open yacht
#

@modern mauve it says import failed

winter zenith
#

@open yacht how is the CSV formated?

open yacht
#

the chatbot is generating Name/Points/Hours. i did see where it said you may need it to be name,points and i saw the tool for that...but i have no idea how to use it....

winter zenith
#

okay.... because it needs to be in the
Name,Points
format or it wont work

cobalt pivot
#

I dont. Know how to explain becuz I'm typing

winter zenith
#

@cobalt pivot dansgame

sleek stratus
#

just wondering, is there a way to completely reset the streamelements bot?

winter zenith
#

whats your native language? @cobalt pivot

torpid estuary
#

@sleek stratus what do you want to reset?

open yacht
#

@winter zenith i feel like ive had to do this at some point a long time ago, but i dont remember how to do that. i tried just taking the hours column out and that didnt help and im not sure how to use that tool. do you happen to have anywhere i could find some good instructions?>

sleek stratus
#

@torpid estuary most likely everything, like I wanna start over

#

probably except overlays

#

but i wouldn't mind redoing them

torpid estuary
#

with what? do you mean followers, sub, etc?

sleek stratus
#

the data itself, for example I tried changing the name of the points back to !points but its not working, and the commands, etc

torpid estuary
#

or let me rephrase. what makes you want to reset, what kinda data dont you want

sleek stratus
#

I wanna restructure my stream

winter zenith
#

@open yacht only thing I found:
in the connections go to cloud, set a folder and then export currency, you will have to go in and switch columns B and C for streamelements to import correctly

Dont know what that means never usd ahnkbot/streamlabs bot

torpid estuary
#

ok, so you want the commands to be back to normal. as far as i know there is no way to reset all commands to default, but most of them are default commands anyway, meaning you most likely just disabled them

sleek stratus
#

yeah but is there a way to make the points command back to normal then? idk why its not working

#

I'm gonna recheck just in case

torpid estuary
winter zenith
#

yeah you can delete you custom commands and enable the default commands if you disabled them

sleek stratus
#

i'm gonna try to look into it, if I need more help I'll write thanks ๐Ÿ˜„

torpid estuary
sleek stratus
#

just weird that I can't change the points name back to normal

torpid estuary
#

as i said, it could be you disabled the default command

sleek stratus
#

yeah maybe ๐Ÿ˜ฎ

#

i'll check ty ๐Ÿ˜„

deep brook
#

any way to make 'Spam filters' delete individual messages instead of full purge, now that individual message deletion is supported on Twitch?

narrow coyote
#

The only way the bot can "delete" the messages is to timeout the user for the specified amount of time, and this will delete all messages

sleek stratus
#

fixed it ExtremePoggers

torpid estuary
#

was it disabled? @sleek stratus

sleek stratus
#

no it had a different name for some reason

#

well thanks for the help ๐Ÿ˜„

torpid estuary
ornate ledge
#

how do i make a daily wins command?

reef hazel
#

Is there a way to get an invite code for the android app?

nocturne pelicanBOT
#

@reef hazel The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

reef hazel
#

Thanks!

solid jungle
#

hey there, so i changed my bits image to something else and would like to revert to original bits (cheer) image animation. i dont see any reset buttons. any help please?

winter zenith
#

@solid jungle probably best to delete the cup and re add it

solid jungle
#

@winter zenith It's for my alert box so I'd really rather not delete them all and start over. Im guessing its not possible then?

winter zenith
#

Oompf

#

Let me ask internally

solid jungle
#

great thank you very much

charred pagoda
#

How i get an invite Code?

nocturne pelicanBOT
#

@charred pagoda The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

winter zenith
#

@solid jungle here you go

formal adder
#

Hey I just downloaded the OBS live and I really like the features I am only having one problem if I press the replay button for the alerts they dont pop up. My alerts are from streamlabs and I already imported streamlabs any help?

jaunty blaze
#

Streamelements overlays get pulled from a server right? So if I log onto another pc I don't have to remake my overlays right?

oblique steeple
#

Yup. Everything is stored in the cloud

#

You just have to log into streamelements and get the link.

winter zenith
#

@formal adder it only works if you use our StreamElements Alertbox

warped wolf
#

Hello

#

Why my streamelements obs is not capturing desktop?

winter zenith
#

@warped wolf you added a display capture as a source to your obs?

queen edge
#

Hey guys... I need help... I am not getting alerts...

#

even it is not in activities that one guys buy a sub

nocturne pelicanBOT
dense mirage
#

Hey there! What do I need to do to get a code for the Stream Elements mobile app Early Access?

nocturne pelicanBOT
#

@dense mirage The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

dense mirage
#

Cool, thanks!

warped wolf
#

@winter zenith yes

#

what can i do please

#

its black screen

strong kernel
#

OBS.Live doesn't change the core functionality of OBS Studio, so this is a question better asked of OBS support.

nocturne pelicanBOT
warped wolf
#

Its working normally in clasic obs

#

but on streamelements obs not

strong kernel
#

OBS.Live is a plugin. It's not its own software. And you should be using OBS Studio, not OBS Classic.

warped wolf
#

so i tried it now

#

its not working

#

since i installed this plugin its not working

strong kernel
#

Let me repeat myself: OBS.Live does not change the behavior of OBS Studio's display capture. This is an OBS issue you should ask about in OBS support.

warped wolf
#

ye i understand ๐Ÿ˜„ but what can i do ๐Ÿ˜„ its since i installed this plugin

strong kernel
#

The installation of OBS.Live has nothing to do with the issue. Explain the issue in OBS's support Discord, linked above, and the talented folks there will be able to assist you.

warped wolf
#

Ok, thanks for info

#

have a nice day

#

๐Ÿ˜ƒ

lament blade
#

Is there anyone that can help me set up the alerts? I'm trying to use 1 or 2 second videos and i just need them to loop and i'm struggling a little

strong kernel
#

What's the issue you're running into?

lament blade
#

I'm testing the alert but when i'm hoping the video will loop it stops and the sound continues. I'm just wanting the video to loop for the duration of the audio which is roughly 6 to 8 seconds

strong kernel
#

Did you set the alert duration to 8 seconds?

lament blade
#

I have set it to last for 8 seconds yes but the 1 or 2 second video reaches the end and doesn't start again.

#

Is there something that i need to activate for the video to repeat or should it be automatic?

strong kernel
#

Which alert are you playing with? Subscriber alert?

lament blade
#

a few of them actually. Ones that use images are fine but some of the uploads I've used have to be uploaded as videos which are the subscriber, host and follower alerts

strong kernel
#

The behavior seems fine to me upon testing. The video loops and stays through the entire duration.

lament blade
#

hmm thats strange...

strong kernel
#

Oh, wait, I see.

lament blade
#

the video isn't looping for me

strong kernel
#

Yes, the video does stop. You're correct.

lament blade
#

thank god its not just me lol

#

is there a fix for it?

strong kernel
#

This is intended behavior, actually.

#

If you want a loop, you should convert your video into a gif.

lament blade
#

ahh maybe i've downloaded them wrong then because these are originally gifs

#

the loop worked fine through SLOBS but just seem to be having trouble how i need to upload it here

strong kernel
lament blade
#

Perfect. I'll give it a try now and hopefully that'll resolve the issue ๐Ÿ˜ƒ

#

Thank you so much @strong kernel you're brilliant, it worked!

strong kernel
#

No problem. Videos don't loop since custom made animated alerts in video form are meant to be played once and that's it.

lament blade
#

Ahhh i see, i'll remember that for next time. I'm also going to bookmark that link you gave me. Again thank you so much for your help!

marsh dagger
#

Hi there! I was curious as to why my overlays from Stream Elements take so long to load after switching scenes? 5secs and sometime more. Thanks!

winter zenith
#

@marsh dagger depends on your internet speed and how many widgets you have in your overlay

#

best is to open it up in studio mode , let it load and then transition over

#

after the transition disable studio mode again

marsh dagger
#

hmmm. Internet is 115 down. Seems a bit counter productive to have to run it through studio mode. :/ But it may just be because everything's so large. It's the fortnite llama overlay I was trying. Fully animated everything.

lusty jungle
#

How do you put the bot in your discord server?

strong kernel
#

We do not have a Discord bot available at this time.

lusty jungle
#

ohthatsabit-huh

#

alright-thanks

prisma grove
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HOLY CRAP HELP! EMERGENCY - people are following but not getting the follow notification or stream elements bot follow notifcation

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just started happening at beginning of stream

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didn't happen last night

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host notification didn't come up either

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2 month resub notification WORKED

strong kernel
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@prisma grove Works fine.

prisma grove
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yeah it did for you

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but not for gamesnackbytes

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or krotch92

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I don't understand

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@strong kernel your follow is not on the activity feed

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@strong kernel GameSnackBytes hosted - no notification, krotch92 followed - no notification

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I don't understand what is wrong

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please help

strong kernel
prisma grove
strong kernel
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Check your filters. Are you hiding follows?

prisma grove
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yes I was, THANK YOU

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however the host isn't there and the krotch92 follow isn't there

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what happened?

strong kernel
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I reset your webhooks.

prisma grove
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ok

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thank you

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sorry I don't know what I'm doing here

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very new to all of this

lament blade
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I'm new new to stream elements. can i use it like obs? or do i need to move it over to obs studio? I'm having issues figuring it all out

strong kernel
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Why mess with something good, right? ๐Ÿ˜‰