#helpdesk-twitch

1 messages Β· Page 338 of 1

zenith widget
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usually you can see who hosts you and if its him, banning him or blocking him, won't stop him from hosting you

stoic cosmos
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it's NOT an auto host.. no notifications come up of any hosts or raid

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when i go live

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it's straight up view botting rofl

narrow coyote
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then contact twitch support, there is nothing that we can do about it

stoic cosmos
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ok and just to be sure real quick that these aren't lurkers who pop into streams and whatnot..i've never heard of 50 ish lurkers coming into someone's streaming within 10 seconds that's not from a host or raid

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that has to be bots right?

zenith widget
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The graph shows you get hosted mid stream, not at the begining - so either your host notification is borked and you are not getting view botted, or if you really think you are getting view botted, like we said so far 2 times and I will say it a 3rd time:

Contact Twitch Support about this! There Is nothing we can do about this to help you or resolve the issue

inland lodge
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Is item quanitiy per person or for all?

narrow coyote
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all

analog hawk
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yo πŸ˜„ quick question: I downloaded the desktop app for stream elements and

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ye

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is there supposed to happen anything when i put the token in and press enter? Cos now the token is literally in the text field, but nothing happened lol

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the JWT token*

zenith widget
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If you've copied over the JWT token, and nothing shows up, restart the app

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then make sure the JWT token is there

ornate rose
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Hello

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Can someone give me a invite code for

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Fire stream

nocturne pelicanBOT
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@ornate rose The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

silk wave
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Hi i need a code for use app where i can get it?

nocturne pelicanBOT
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@silk wave The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

silk wave
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Ok thx

analog hawk
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yo ok i got the thing with the token @zenith widget another question, are u able to display the message some1 is writing in a recent donation automatically on stream over streamelements?

zenith widget
quasi night
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!gc

nocturne pelicanBOT
quasi night
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Guys i cant find oAuth settings at ground control

narrow coyote
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That means you dont meet the rename requirements

nocturne pelicanBOT
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@quasi night Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

quasi night
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i am at step 4

narrow coyote
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the requirements

- StreamElements bot modded and in chat
- Active overlay with alerts
- StreamElements tipping page in the panels below the stream (!panels)
quasi night
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!panels

nocturne pelicanBOT
lament blade
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Where should I find my jwt token for the streamelements app for twitch?

nocturne pelicanBOT
lament blade
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Where can i find the chat box in stream elements ground control?

pine hemlock
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There isnt one

lament blade
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o

pine hemlock
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Our obs addon has chat integration.

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!obslive

nocturne pelicanBOT
analog hawk
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@zenith widget i just watched the entire video, but it doesnt explain how u put the mesage from ur most recent donator in ur streaming overlay

pine hemlock
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The message only shows in the alertbox. theres no way to grab it after that

analog hawk
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Ik that theres widgets, but i cant find a widget which says: Message from ur most recent donator or something like that :/

zenith widget
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Oooh you want the actual message to stay there for ever?

analog hawk
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yes D:

zenith widget
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What if its a troll/racist/against twitch TOS(banable) message?

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Would you like to have that there for ever?

analog hawk
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oh ye ur right

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i was just wondering

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if thats possible

zenith widget
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The only way to do that is to have a custom widget made especially for that, as we don't have one.

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It is possible with around 20 lines of code or so

analog hawk
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i already thought about that stuff as well, like what if some1 puts a racist msg there or something, but i thought of it like if there would be an option to erase that msg then via a hotkey on stream

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but ok, thx for all the help man

zenith widget
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If you want a more complicated thing, the code can check for any racist words or cursing words like "fuck"

analog hawk
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i was just thinking, maybe some viewers who donate, would want their msg to be on stream

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u know πŸ˜„

pine hemlock
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maybe. but even so, we dont support that function and i dont think any other services do either tbh

analog hawk
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i mean ye, that would be nice, but ye i have absolutely no freaking idea how to code so ye LOOOL

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i gotta say, i love streamelements, 1 of my mods was showing that to me today and wow, ive been busy with setting things up now for over 4 hours ish

pine hemlock
analog hawk
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i cant wait to stream with the new stuff πŸ˜„

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u guys are rly helpful, thx for that ❀

kindred hill
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I NEED VOICE COMUNICATION TECH SUPPORT NOT TEXT!!!!!!!!!!!!

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PM ME PLZ

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I am in voice suppport channe; atm

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sry caps

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still having a problem with SE and Bananna

vital wyvern
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What is the problem?

kindred hill
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I can get the audio set up fine...but the minute I change the media share to show on stream i lose in game volume

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i routed OBS and Chrome to voice aux as It wsa rerouting once the media player took over in OBS bot

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so once I did that and now show the media share on screen all volumes are where they should be but no ingame volume'

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could really use someone to talk to and not type to about thisissue

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have restarted programs to start them in certain sequences but to no avail

glass garnet
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Hey i have another question, by setting the filters to subscriber, the regulars are included or i need to choose one or another?

kindred hill
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using audio router to route the sudio

glass garnet
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Basically i want to include both.

vital wyvern
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@kindred hill this sounds more like a Voicemeter and OBS problem, nothing inregards to our system am afraid :/

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!obshelp

nocturne pelicanBOT
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For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

narrow coyote
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@glass garnet if you choose subs, that would include regulars, as regulars are above subs

glass garnet
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oh ok, thank you

zenith widget
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@kindred hill I've noticed using Audio Router and Voice Meter Banana to break my entire audio and need to restart PC in order to get it to work, but the routing change I made with the program, gets reverted.

analog hawk
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yo, 1 more question, if i go to latest subscriber widget and i enable text to speech, its not working on the test alert, what am i doing wrong? @zenith widget

zenith widget
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Latest subscriber widget? or subscriber alert?

analog hawk
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to the subscriber alert thingy on the alert box

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i click on the settings menu

fossil crescent
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Can streamelements be a mod in twitch chat?

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i type / mod @ ( the bot ) and it does not work

analog hawk
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and then i go to TTS and i click the box enabel TTS and save but its not working, its working for tips doe

zenith widget
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@analog hawk Aah, check the variations for Subscriber alerts

analog hawk
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There is another box which says: Announce action under it, i already tried that as well

narrow coyote
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@fossil crescent The bot is not in your channel

analog hawk
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like i checked that box as well, but it didnt work, ok will do, what sould i do there? enable TTS for all variations i guess?

zenith widget
fossil crescent
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not my channel but a channel I mod for @narrow coyote

zenith widget
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Have you checked those @analog hawk

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@fossil crescent You can't make someone else a MOD, if you are not the owner of the channel

analog hawk
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im on it @zenith widget πŸ˜„

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thx man

fossil crescent
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oh

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so i should just tell them to type /mod the bot

zenith widget
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/mod streamelements is enough without the @ infront

fossil crescent
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thanks!

analog hawk
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ALL RIGHT!!! Thanks @zenith widget got it! πŸ˜„

zenith widget
analog hawk
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Do u stream on twitch? i wanna give u a follow

zenith widget
analog hawk
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uve been rly helpful the entire time

zenith widget
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A sub would be nice

analog hawk
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haha πŸ˜„

zenith widget
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jk, and yes I do stream and you don't have to follow me, just bcs I helped you πŸ˜‰

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(~~its not like you can click on my name and see my connected accounts ~~cohhN )

analog hawk
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im just grateful that u helped me u know πŸ˜„

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im also fairly new to discord, so ye OMEGALUL

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i dont even know why it doesnt show when im streaming on discord when i literally connected my discord account to my twitch

zenith widget
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have discord open before OBS

analog hawk
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ohhhhh

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well, that solves that problem

zenith widget
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and the game before OBS...I don't know for sure as it does that to me sometimes

analog hawk
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ye

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thx man

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❀

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if i click on ur name it says ur twitch beta tester but it doesnt show me ur twitch channel LOL

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am i dumb?

narrow coyote
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you need to click view profile

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or right click > profile

analog hawk
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ohh

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i had

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streamer mode active thats why it didnt show

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thx man πŸ˜„

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ok, gotchya

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thx for all the help today again, appreciated ❀

limber verge
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hello, is it possible to remove command for specific user? For exaple to don't allow !sr command for 1 specific viewer if you know what i mean

wise cliff
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So I want to be able pause/play media requests during my stream with a hot key, but I've been having trouble doing it even with the Ground Control app any ideas?

late gulch
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how can i reset my donation goal on the tip widget?

sharp elbow
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Are we having alert issues right now? ThebeardedGAMR's alert overlay isn't working for some reason.

zenith widget
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@limber verge Unfortunately, no.

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@wise cliff Unfortunately, hotkeys are broken on the current Ground Control version. Current plan is to implement Ground Control V2 into OBS.Live and have hotkeys for it. Not sure if we are going to have a separate Ground Control version outside of OBS.Live after the full implementation

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To get to this place -> activity feed -> widget data on the right or DATA in overlay editor

wise cliff
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Okay thanks it's good to know. It's one of my biggest obstacles right now. Would volume control be implemented as well?

zenith widget
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@wise cliff Most likely

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@sharp elbow No other report current of alerts not working cohhHmm

sharp elbow
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hmm, sitting here trying to brain storm whats going on with his alerts. Kappagen is working but just not the alerts.

analog hawk
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yo @zenith widget im a little confused again at 1 thing, which is at the bits alerts variation it shows 1 time at the top required amount and then if u scroll down it says minimum amount so if i leave the minimum amount at 0 it will trigger all alerts but for some reason it doesnt trigger TTS even doe i enabled it at every variations + at the variations there is no option 2 set TTS to a certain amount to trigger or am i blind?

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variation*

sharp elbow
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he's live right now so I'm trying to figure it out for him.

wise cliff
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One more question; is there a way to view and clear my backup list? I can't seem to find a way to do it

zenith widget
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remove this link

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you should be fine

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@sharp elbow Are his alerts working in the editor? If yes, then he needs to clear the OBS cache

wise cliff
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Ahh okay I wasn't sure I thought I had a couple playlists thank you much!

analog hawk
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oh i think i got it now, the main TTS trigger amount is in the main settings menu for the cheer alert

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am i right?

sharp elbow
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I'll ask right now. ❀

zenith widget
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@analog hawk You got a tall order of a question

analog hawk
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IKKKKK

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im confused

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ROFL

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its hard to explain it in writing

zenith widget
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Let me re-read and see if I can make sense of it all KiwiConfused

analog hawk
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@zenith widget how can i make the video image last longer, for the bit alert, cos my alert is still playing and the video image goes away :S

zenith widget
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This allows for the alert to play longer

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thats for the last question

analog hawk
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ye

zenith widget
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Wait a minute

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alert is still playing but the video image goes away?

analog hawk
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but my sound still plays while the image goes away

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yes exactly LOL

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my bit alert sound

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still plays

zenith widget
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What is the alert/image/video/sound?

analog hawk
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while the banner is disappearing

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so im wondering how i can extend the banner to stay longer until the sound

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finishes

zenith widget
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Can you Dm me the link of the overlay

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so that I can see what you are seeing

analog hawk
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sure

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2 sec

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where can i find the link of this theme? im gonna SS it

lime rose
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Hello there! Is there a way to translate some texts of the modules of the bot?

analog hawk
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the left 1

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is the overlay

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dont mind me on the right side OMEGALUL

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its called BLUE MOONSTONE ANIMATED SUPER THEME

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wait lemme post u that on the dm

zenith widget
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@analog hawk Sorted over DM ‴

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@lime rose I think thats planned and soon more info is gonna be published. Stay tuned!

rain imp
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gahh I need to find a nice little chime sfx for an alert anyone got any good ones?

zenith widget
lost wyvern
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Is the early access code for the app still only for certain people

pine hemlock
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Yes until further notice

thorny kindle
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Hi. New to streaming. I use my Xbox one to stream twitch, but I was hoping to add streamelements. Is there an easy way to do that?

pine hemlock
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You can add the bot to your channel and enable the chat alerts module for notifications, sure. Streaming console with overlays requires a pc and a capture card though

thorny kindle
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@pine hemlock thank you that is what I thought πŸ˜ƒ

subtle spoke
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So I added Overlays to OBS and now it's lagging my software(animated overlay)

narrow coyote
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animated overlays can be more resource intensive, if your system cannot handle it, its best to use a static overlay

analog hawk
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yo can some1 help me with the fact that i cannot display the latest cheerer on the streaming overlay ive been working on :/

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i go to the widget latest cheer and once the box appears there is nothing standing in it. when i set up the widget for latest donator it worked just fine, i know that the cheers reset every week, but i can still put it in manually over the DATA section but it doesnt show on the Editor

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idk why

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help pl0x

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😩

weary mist
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save, exit, refresh cache

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@analog hawk

analog hawk
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how does 1 reset the cache?

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D:

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@weary mist

narrow coyote
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latest cheer not showing should just be a visual bug, save the overlay, exit, and reopen it. If you added it to OBS, refresh the cache on the browser source

analog hawk
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what do u mean by refreshing the cache on the browser? D:

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source*

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u mean to put the streamelements url in again?

narrow coyote
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no, scroll down in the browser source properties, and click the button that says refresh cache

pseudo yacht
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Alguien que me diga un cΓ³digo de invitaciΓ³n no entiendo nada

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No puedo iniciar streamelemts

nocturne pelicanBOT
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@pseudo yacht The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

pseudo yacht
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Osea no funciona por el momento??

analog hawk
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oh ok, thx @narrow coyote i got it now πŸ˜„

narrow coyote
lyric heron
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i got wrong url from twitch streamelements extension

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but it shows my Twitch Display Name 😦

misty wagon
lyric heron
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hmm i mean here

misty wagon
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Ah my bad, the Twitch panel extension, lemme check with someone

lyric heron
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πŸ˜„

misty wagon
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@olive lintel could you please help @pseudo yacht por favor peteySeemsGodd

olive lintel
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@pseudo yacht hola, enviame un mensaje directo con tu duda y te ayudo

lyric heron
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should i remove Display Name from Twitch to fix it ?

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but i really dont want to remove it 😦

misty wagon
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@lyric heron am at a loss currently as we don't have someone available now who has an indefinite answer to your question.
Not done this before but you can try to uninstall the panel and 'reinstall'. It will probably ask you to connect with your account meaning it will pick up the new name of your channel.

lyric heron
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got it

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tried but doenst work

narrow coyote
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looks like a bug where it is using your display name and not user name, it will need to be looked into further

lyric heron
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yes

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well i have to sleep hope SE can fix this bug soon please help me report this issue

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Thank you guys πŸ˜ƒ

misty wagon
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Hope it's solved soon, have a good sleep pandazzz

ancient sleet
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What is the code

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Hello

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Anyone know the code

elder sorrel
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!code

nocturne pelicanBOT
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The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

elder sorrel
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@ancient sleet ‴

ancient sleet
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K

dense adder
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how do i stop notifications from repeating when i switch scenes? any ideas?

nocturne pelicanBOT
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@dense adder Make sure to :ballot_box_with_check: β€œShutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck β€œSwap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

maiden hornet
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Can viewers earn points when stream is offline?

stuck hamlet
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With mini games yes. But not for just sitting in chat.

hazy salmon
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Hey :)
Does anyone know the exact size (Resolution) for Images in the StreamElements streamstore?
If I Upload an Image ist always getting resized

rough flume
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i mod for a streamer he is trying to block a viewer from donating ive shown him the icon how to block the person but doesn't know where that is can someone help

sly monolith
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I see you have the welcoming bot. Do you offer a discord bot? Sorry I’m a noob.

pine hemlock
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@hazy salmon 235x186

hazy salmon
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Thank you @pine hemlock gonna try that later πŸ˜ƒ

pine hemlock
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@sly monolith We dont offer a discord bot at this time

rough flume
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passed that on thanks

south rover
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How do I get a code

nocturne pelicanBOT
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@south rover The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

burnt juniper
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so I hear that a backup music playlist needs to be public, but unlisted should work too, right? since se gets the link?

zenith widget
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As long as the playlist is public you should be fine

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The link is provided via the playlist

ripe scarab
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@nocturne pelican can i volunteer to be a closed beta tester? ;)

nocturne pelicanBOT
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@ripe scarab The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

ripe scarab
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I read the command response already. That's why I volunteered to be a closed beta tester.

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But I'll take the response as a no.

zenith widget
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Beta is closed for people who have the code at the current moment.

ripe scarab
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Ok, got a question for ya then...

zenith widget
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I may or may not have the answer

ripe scarab
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Do you have plans to integrate overlays/themes into your obs plug in?

zenith widget
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Afaik, no. We do not have plans to make a fork like SLOBS and integrated widgets/overlays like them and don't plan on blocking other provider's browser sources if you choose to use the plugin only for the chat function for example.

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The plugin essentially provides a chat and activity feed windows

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we plan on improving on those, including direct bot control afaik as well and media request via the activity feed

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essentially Ground Control V2

ripe scarab
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Ok, i guess my course of action will be to split the theme/overlay into two (or more) chunks.

zenith widget
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why would you do that?

ripe scarab
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Because I don't always want kappagen all the way at the top of my layers

zenith widget
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If its only for kappagen and cup, sure gifKyokoThumbsUp

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Those are known to be a bit CPU heavy for some people's setups

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But I don't see why you would split anything else from the pre-made themes and/or overlays, as widgets and alerts

ripe scarab
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I'd like my video frame and some other info to stay above kappagen and store redemption.

zenith widget
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Aah, got it. You can always move the layers in the overlay..top layer is on top of all

ripe scarab
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But no matter how I layer the overlay, my camera is always above or below

zenith widget
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your camera source position is controlled in OBS sources

ripe scarab
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I know

zenith widget
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if its on top of the browser source, its again on top of everthing and vise versa

ripe scarab
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Maybe after work I'll have a chance to make videos showing what's happening vs what I need it to do.

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Don't get me wrong, out of all the options I've been playing with, I like SE best.

atomic silo
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is there a way to make raffles automated?

zenith widget
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afaik, there isn't as this will involve the bot calling its own command @atomic silo

lavish lily
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I was wondering how could I get a invite code to try out streamelements live app for the android marketplace. I know it's still in development but I'd like to try it out.

nocturne pelicanBOT
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@lavish lily The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

lavish lily
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!code

nocturne pelicanBOT
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The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

lavish lily
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Oh.. I guess I'll have to wait.. πŸ˜”πŸ˜”

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They should take it down then until there is a open beta. Ijs

lament blade
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!name

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Whats the command for changing the bot's name?

strong kernel
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Need help with something?

nocturne pelicanBOT
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@lament blade Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

lament blade
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Ty

strong kernel
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No problem.

lament blade
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and Does stream elements have a chatbot?

strong kernel
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Sure does.

lament blade
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Like the streamlabs one?

strong kernel
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We'd like to think it's better. πŸ˜›

lament blade
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Hehe :p

strong kernel
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And it's cloud-based like everything else.

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No need to have a program running for it to be in your chat.

lament blade
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Ah

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I mean like

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To monitor chat and everything on the side

winter zenith
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are you on Windows?

lament blade
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Yah

nocturne pelicanBOT
winter zenith
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This is Our Extension for OBS

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its not "our Version" its our Extension so OBS studio stayes awesome the way it is

lament blade
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Aa, ok

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Is it CPU heavy?

winter zenith
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But with our Extension you have activityfeed & Chat with BTTV and FFZ included build in

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not at all

lament blade
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Alright.

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is the oAuth and the JWT the same?

nocturne pelicanBOT
lament blade
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The instructions say I gotta input my oAuth

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into Ground control.

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But I don't see a part of that.

winter zenith
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yes generated from your bot account

strong kernel
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Oh that.

winter zenith
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its build in into Grond Controll

lament blade
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I already have the jwt key

strong kernel
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You generate it here while logged into the account the bot will control.

lament blade
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I have the oauth already

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Just trying to input it

strong kernel
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If you're logged into your own account, it'll speak through your account.

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JWT is something else entirely. That's from our system

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OAuth is ours.

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Er.

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Theirs.

lament blade
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I'm just trying to do step 4 o:

strong kernel
lament blade
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Hm.

strong kernel
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You're not using our tipping page.

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You need to put it in your Twitch panels.

lament blade
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Is that necessary to do the custom chat bot?

strong kernel
#

Yes. Please read the requirements again carefully.

lament blade
#

Ah, I see.

winter zenith
#

@lament blade This feature is 100% Free other services like MooBot charge you for that

#

so we only want to give this feature to people who love us the same way we Love to bring you great products 100% free

lament blade
#

I understand that and it's appreciated.

winter zenith
lament blade
#

It's just a little unfortunate, I'd have to change my layout style to match

#

Is it possible to get my dono goal to look like the one stream labs has?

winter zenith
#

show it to me but I am pretty sure its possible

lament blade
#

same for my bit counter

crisp cargo
#

Hi there! I need help with kappagen, anyone is able to help me with this?

strong kernel
#

What's the issue?

crisp cargo
#

I already did all the steps in my overlays, add the widget, but when I'm editing, I'm not able to see the emotes in the test. And in all the videos that I saw explaining how to do it or config it, they do a test before posting the link into OBS but mine does not word

#

work*

strong kernel
#

Where have you put the Kappagen widget? I see a Kappagen overlay, but it's empty.

#

Make sure you save before testing.

lament blade
#

Also for the layouts in the theme gallery, are there links available to commission the people who made them?

crisp cargo
#

yes, because I delete it I don't know how many times to check if it's works

strong kernel
#

Okay, so I'm going to add one back in and we'll see what happens.

crisp cargo
#

I will do it again and I will write here

strong kernel
crisp cargo
#

I did it again but when I press the follow test for example nothing appears on my screen

strong kernel
crisp cargo
#

wooow! And how u are able to see it and I'm not?

strong kernel
#

Where are you looking at it, out of curiosity?

crisp cargo
#

I'm testing in the same edition page but I'm not able to see anything

strong kernel
#

Are you using Chrome?

crisp cargo
#

firefox

strong kernel
#

Let's try this: add the overlay to OBS and watch it there.

#

And I'll trigger a follow.

crisp cargo
#

but I used chorme yesterday as well

#

perfect! give me a second please

#

done

#

let's try

#

ohhh yes! nice! the only problem is that I see the screm like cut, is not the size correct even if I put in the edition the size to 1920 1080

strong kernel
#

Take a screenshot of the browser source properties in OBS?

crisp cargo
#

ok

#

ahh ok, should I change the size in the properties??

strong kernel
#

Yes.

crisp cargo
#

can you do it again to see if is fixed?

strong kernel
#

Sure.

crisp cargo
#

Yeees! Perfect! Thanks so much!

strong kernel
#

No problem SEheart

gloomy steppe
#

heya, can anyone tell me what I need to insert into my alert message when I want to show who gifted a sub to someone?

zenith widget
#

(sender) just gifted a sub for (name)

#

This should work fine

gloomy steppe
#

(sender) , thats the one I was looking for - thank you so much distLove

lament blade
#

?
it is the correct time and my connection is completely stable
also obs live (18.8.21.183) doesn't seem to work (not loading chat/events)
edit: ye ofc i res my pc and tried firefox&chrome, all drivers up to date

clever mango
#

Can I get an English translation of that page? @lament blade

#

@lament blade you can right click your clock in the task bar and select "Adjust Date/Time"

#

You'll see a page that looks like this and the top two options should be checked

lament blade
#

Where can I get early access code on android app?

nocturne pelicanBOT
#

@lament blade The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

lament blade
#

Ty

slender yoke
#

Any updates coming out for obs.live? The chat box still needs major improvements

strong kernel
#

It's currently only version 0.2 and we're continuing to work on it, stay tuned.

slender yoke
#

πŸ‘πŸ»

hushed ice
#

Activity feed is not working on OBS Live

#

i had follows a couple hours ago and they are there but not the new ones

#

refreshing fixed it, sorry

#

all good

gentle imp
#

πŸ‘

molten brook
#

Is there a way to flip stuff in the overlay vertically?

tight harness
#

Through OBS you can, not from within the overlay manager

molten brook
#

Figured, How much would one aditional overlay hurt OBS? It would just be nothing but a lil' .webp so it should be fine right?

narrow coyote
#

really depends on your system, in most cases it should be fine. I have several elements in separate overlays to meet my needs

molten brook
#

Sweeto. If it doesn't work I'll just put the file directly into OBS

hidden mesa
#

I am wanting to make part of a YouTube video my follower notification but cant seem to figure it out. Help!?!?!

strong kernel
#

If I understand you properly, you can import your video files into the system and use them within your AlertBox.

hidden mesa
#

Yes

strong kernel
narrow coyote
#

You need to have a video file to upload, you cant link it to a YouTube video

hidden mesa
#

But I want a kpop segment for my follower alert

strong kernel
#

So if you have a video file with a kpop segment, you can upload it and use it.

hidden mesa
#

Ok well I must figure out a way to clip that segment and save it

narrow coyote
#

Unless YouTube provides a download link, downloading any portion of a video would be a violation of their terms of service

hidden mesa
#

Ok

magic forum
#

A streamer I mod for changed her username a while back and her chatstats are not showing, can someone migrate the stats and page? the username before was lolyourprincess and now is yourprincess ty

strong kernel
#

I'll take a look. πŸ˜ƒ

#

Should be fixed, have a look.

magic forum
#

yeah, ty! you guys are fast FeelsGoodMan

strong kernel
#

❀

sly monolith
#

What is the best way to set up a queue for people to be able to get in a queue to play with streamer putting subscribers first with a command showing queue in who is up next in order?

short needle
#

So I use Streamlabs OBS, and I was wondering how I would set up the music to include sound.

narrow coyote
#

What do you mean exactly? @short needle

#

@sly monolith you can make a stream store item, and use the redemption list to track who is in your queue

short needle
#

I don't know how to start the music, or include it with sound, so it'd let people queue songs and listen to music.

sly monolith
#

would viewers be able to !join and see who is !next?

#

Also is there no way to rename the bot with Mac OS?

narrow coyote
#

There is no way to rename the bot on Mac, and a command of that nature would not be possible outside of using API to make a custom command

sly monolith
#

What about for viewers to see the "queue"

#

I know bot name is available for pc will that be coming to mac?

narrow coyote
#

Bot rename for Mac is not likely to happen anytime soon, and you might be able to make a queue that would be visible on stream with the custom event list GWcmeisterPeepoShrug

sly monolith
#

I just see other bots that have an actual queue feature and was curious. I just tried the store item and it doesnt work the way i would want it to

narrow coyote
sly monolith
#

Looks like that was from a year ago? I am assuming I shouldn't hold my breath? πŸ˜‰

#

So if I add the "Queue" as an item and give it the command of join, the viewer could use !join to enter the "queue" and I would just need to leave a window open to watch the redemptions?

narrow coyote
inland lodge
#

Is there a way to set up so a kappagen only gets triggered for Gifted subs?

narrow coyote
#

No

inland lodge
#

Damn πŸ˜›

#

Is it inteded that when you do a test donation ect. That Kappagens that it should trigger doesnt? Or is that a bug i should report

narrow coyote
#

There is a visual bug that can happen in the editor where emote explosions do not show. If you save and reopen the overlay, that will usually resolve the issue

inland lodge
#

Ohhhh thanks for the tip

narrow coyote
short needle
#

If I wanted to get the early access code for the app, where would I apply?

nocturne pelicanBOT
#

@short needle The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

short needle
#

Okay, thank you.

inland lodge
#

Does commands work in other chatroom or only in the normal one?

narrow coyote
#

Only the regular chat room, there is no way to get the bot to join the other rooms

hybrid breach
#

Hi all. I'm making the switch from stream labs to stream elements and Im having a bit of trouble with setting up customapi commands.

It seems when I include variables in the URL it breaks the url hiding and sometimes will show my api key or other parameters i want hidden.

for example
${customapi.http://warp.world/bot/add?streamer=grizzlage&key=xxxxxxxxxxxxx&submitter=${user}&levelcode=${1}}

sly monolith
#

@hybrid breach this is stream elements

narrow oxide
#

πŸ˜‚

hybrid breach
#

crap.. im sorry i meant im switching from stream labs to stream elements

sly monolith
#

I figured, I was just trolling a bit. I’m a nobody but they are pretty quick.

hybrid breach
#

haha its all good, im glad you caught that so quick πŸ˜ƒ

tight harness
sharp dawn
#

hello.
trying to add a followage command using this
!cmd edit !followage ${user} has been following for: ${customapi.https://decapi.me/twitch/followage/${channel}/${user}}

#

but the ${user} part gets cut out of the custom api link cause they both use } to close i think

tight harness
#

We have a default !followage command, and you can't edit the message for them

sharp dawn
#

the default one just links to a page for people to type in the details?

tight harness
#

The default one you type in !followage or !followage <username>

#

And the bot replies in the chat

sharp dawn
#

hmm :(

#

ok thanks

narrow coyote
#

The StreamElements bot is not even in your channel wut

sharp dawn
#

i am a mod in someon elses channel

#

we've switched from nightbot but have had a couple hiccups

narrow coyote
#

well, the default followage command defiantly does not link you to a page to enter anything

sharp dawn
#

yeah i found out the other mods changed it so people wouldnt keep spamming

#

ah i see someone else above had that problem too though. having a variable inside the url breaks it.

narrow coyote
#

They are just talking about how it is displayed on the command page

wintry bloom
#

What ?

sharp dawn
#

@hybrid breach does the command work? or is that just how it is on the command page?

hybrid breach
#

@sharp dawn the command works fine. its just an issue with how it displays on the command page.

sharp dawn
#

okay thanks. good to know

narrow coyote
#

I copy pasted your response into a command, and seems to be hitting the API just fine @sharp dawn

sharp dawn
#

πŸ‘

narrow coyote
#

I just cant test with a different account at this time PepeHands

sharp dawn
#

nice

radiant grove
#

Hi guys! You know the alerts GIF come out and start from second 0.00 to end,always.
About the GIF from the item store come up with random start,if you know what I mean,and so many times doesn’t fit with the music.

Is something that happens only to me or? And is fixable?

narrow coyote
#

Just tested all of my stream store items, and the gif plays normal, it does not have a random start as you put it

silver bridge
#

Hello Everyone, I recently had an issue with my overlay, only about half of it displays, the bottom and right side of the screen are not loading. You can see it on the website as well, so it isnt happening in OBS. Any idea what is causing this?

narrow coyote
#

@silver bridge It looks like you just have just not positioned your elements properly in the overlay editor.

silver bridge
#

it was all set up yesterday, i didnt change anything, and a bunch of stuff dissapeared, i had a hype cup in the bottom right

hybrid breach
#

So i've been playing around with this and it looks like its a bug with the way stream elements is detecting and hiding the customapi url on the command page... the command works no problem but if you have multiple variables in your url the url is only hidden up to the first closing bracket that is found in the string...

#

is there a proper way to file a bug like this?

silver bridge
#

the chat should stretch to the bottom

narrow coyote
#

The overlays do not change themselves, something had to have caused these chages. Did you try changing the size of the overlay on the site?

silver bridge
#

i dont believe so, can you change the resolution for the whole thing?

lament blade
#

can i get some voice support ❀

narrow coyote
#

If you click this little pencil, you can change the resolution, but the elements do not scale, so can look borked if changed

silver bridge
#

ahh you know what, that was me

#

ree

#

ty

narrow coyote
#

@lament blade Voice support is not always immediately available, its best to start by posting your question or problem in here

silver bridge
#

fixed, you the best

lament blade
#

I need da help with media request

#

as soon as i start a vid

#

and show on stream

#

my bitrate goes to crap

#

never did this before

#

only started recently

narrow coyote
#

you can try going to any video on youtube and setting the video quality to something lower

lament blade
#

but then i have crap videos

#

i show the videos on stream

narrow coyote
#

if your internet cant handle a youtube video, and streaming, not much we can really do about that

lament blade
#

it did tho

#

like for 2 months

#

when i started till now

#

my internet is stable at 104MBPS

#

and as soon as i click show on stream

#

which never ever did this before

#

it uses so much of my internet

#

that it lowers it to 5-20MVPS

#

MBPS*

narrow coyote
#

HD videos take bandwidth, the only suggestion I would have would be to lower the video quality

lament blade
#

Wow support love it 10 outta 10 will still use streamelements but my god the support

narrow coyote
#

Not really sure what you are expecting, the issue seems to be isolated to something on your end, I can only make suggestions to try and help, but if you are unwilling to do anything, cant really help you much peepoShrug

lament blade
#

its not my end considering when i just go on youtube normally which has way more going on then just stream elements. my bitrate does not go to shit

#

deadass media request is fucked

narrow coyote
#

Testing the show on stream functionality I am not seeing it take any more resources than a chrome tab not using show on stream. This peaked at around 11.2 Mbps being used for both show on stream, and not showing on stream. If you are claiming that using show on stream is taking 80+ Mbps, it would seem that there is something on your end causing the problem. If you are not using the latest version of OBS, you can try that as there were massive improvements to the browser source.

lament blade
#

I'm using the latest OBS with stream elements

#

dude idk, been working completely fine, idk what would cause youtube to do that

narrow coyote
#

Just to be clear, the latest version of OBS is 22.0.2, a previous version broke the updater, so we have seen it where people think the version they have is the latest

lament blade
#

im at 18.8.21.183

#

is that not the latest?

narrow coyote
#

Thats the OBS.Live version, the OBS Studio version will be on the upper left of the title bar

lament blade
#

21.1.0

#

not the latest?

narrow coyote
#

no, 22.0.2 is the latest, 22 also made major improvements to the browser source. It would not hurt trying the latest version

shadow dirge
#

Hi Guys if the Streamelements Livestream Android App goes official live where can I get this information?

narrow coyote
#

It will probably be announced here, and twitter

lament blade
#

fuck alright after i end the stream tonight, ill let u know if it fixes it

shadow dirge
#

Ah Twitter is good because in discord coming way to much messages

inland lodge
#

does points all time only count points gained each 10min?`

narrow coyote
#

yes ‡

nocturne pelicanBOT
#

@inland lodge 10 minutes of watchtime are given to those in chat when the loyalty points are handed out (every 10 minutes). Therefore, loyalty must be enabled for watchtime to work properly. There is no direct link between watchtime and all-time points. It can’t be calculated from the amount of all-time points a user has because subs may earn points at a faster rate and !bonus all command increases all-time points for users in chat at that time. Giving points to a single user does NOT affect all-time, only when giving to all in chat.

inland lodge
#

Also is there away to add a tax on duels because they seem quite broken πŸ˜›

zenith widget
#

Yes - cost on the command it self

inland lodge
#

but that would mean if a person canceled it still costs right?

zenith widget
#

yes

#

you gotta pay your entry fee

#

money for the house

narrow coyote
zenith widget
inland lodge
#

How does the prize split on contest work do you get the % out of the amount beted on your side from the entire prize pool or from the prize pool of the losing option?

narrow coyote
inland lodge
#

Thanks

narrow coyote
runic stratus
#

hey guys so i recently switched computers and use obs/streamelements to stream and my browser source for my overlay isnt working. i even tried deleting it and re entering it into obs any ideas?

radiant grove
#

@narrow coyote well the new gif I put in my item store today when I’ll redeem it the gif doesn’t always start from the beginning,what should I do?

inland lodge
#

Is there a variable for activating kappagen?

narrow coyote
#

@runic stratus if it's a new PC and the overlay is not loading, there could be something interfering with the browser source, like if the new PC has a Killer NIC. The Killer NIC service and similar network optimization software will drop overlay packets

#

@radiant grove can you share the gif, as this is not something I can reproduce with anything I have

#

@inland lodge there is not

quiet lion
#

Can I get an invite code?

nocturne pelicanBOT
#

@quiet lion The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

sterile ginkgo
#

Ahh no

pine hemlock
#

ahh no?

autumn verge
#

hii can anyone help me figure out why i can't seem to get sfx to work in just the bit donation/cheer event, but it works jsut fine for follows and tips?

#

i'm uploading the same file across all of them but it just won't save or work in the cheers

#

the streamer will be on for a few hours so please ping me if anyone thinks they can help me troubleshoot , please let me know!

elfin vapor
#

hiya i was having a problem getting my stream element donation alerts to work in stream labs obs. the notification in chat comes up but no alert on the overlay

narrow coyote
#

@autumn verge make sure you check all the variations for subs and cheers

autumn verge
#

all the variations? i see like 5-6 right?

#

do i have to eliminate it from every single overlay?

#

cause the default sfx keeps playing even when i just hit "remove sound" 🀦

pine hemlock
#

If you change all the variations to the same sound and save - the sound you uploaded should play for each event.

#

if not, you might need to refresh your cache

autumn verge
#

he refreshed browser cache on OBS , we work on different computers, so not sure if it's stuck in my personal browser cache?

#

and i'll have to go thru and wipe all of them and try

pulsar kayak
#

do the overlays that you set up on pc work if youre a console gamer?

narrow coyote
#

You need to stream from a PC to get overlays for console. Consoles don't support browser sources so no way to add them

pulsar kayak
#

ok thank you for the help πŸ˜ƒ

nocturne pelicanBOT
pulsar kayak
#

Set all of that up thank you so much.

zealous jay
#

Hey,can i ask 1,2 questions about StreamElements payment methods?

clever mango
#

Sure

zealous jay
#

how it works payment method on twitch with g2a?

#

visa payment method *

#

some one can donate with visa on stream...the money going to g2a ...they keep some fee and after that u can transfer to your paypal acc or ibank acc ?

clever mango
#

Right, it's a wallet like PayPal. The money goes into your G2A wallet and can then be withdrawn to either PayPal or your bank account

#

Make sure to fill out the basic verification so that you can withdraw the funds when they become available

zealous jay
#

so i just need to make g2a acc...send them ID ..and thats all i am ready ?

#

i alldready send it and is on progress πŸ˜ƒ

#

when u transfer from g2a to paypal some one keep fee again ? do you know?

spice junco
#

I have a notifications overlay set up, and they pop up, but blank, without the text of the notification in them.... any ideas?

#

oh, and Hi, πŸ˜ƒ

pine hemlock
#

Can you send us a screenshot of the overlay with the settings for the alert box

daring gust
#

Hi every1 I'm new and I have a question any1 free to c if they can help me answer it?
I play league of legends and I wanted to add a way for them to hit !rank in my chat and it pull up my rank or op.gg but I couldn't find anything on the site on how to do that ne1 know?

spice junco
west monolith
#

Can I get a invintation code for the app?

spice junco
#

all the event trigger the grapic to show up, but the event text is not in it

narrow coyote
pine hemlock
#

@spice junco Pretty sure nothing will show because the size of the alertbox square is too small.

#

You'll have to increase the size of the box to have text show

spice junco
#

i see... i will try that, thank you

rotund basin
#

Why does the widget say my stream is 1 day from now?... (shot incoming)

nocturne pelicanBOT
#

@west monolith The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

rotund basin
#

Today is Tuesday, and I'm in that TZ

pine hemlock
#

Its a known bug.

rotund basin
#

OK, thank you!

narrow coyote
clever mango
#

@zealous jay

#

1% plus 1 euro

west monolith
#

@nocturne pelican how come on your website I can't log into another account, it won't let me

sacred spoke
#

is it possible to control "contests" (betting) using only commands? thanks in advance for any help m8s

mild osprey
#

do you mean changin the odds or the outcomes?

deft flame
wind palm
#

question on topping widget. If I set a goal, does the donation amount stay current throughout all pages, or does it reset with every page refresh?

neon otter
#

so I kinda set and forgot things on my stream elements. Now i cant remember how to do things. I want to have a command in chat with "!command" and that brings up a gif on my screen....how would i go about doing this....thank you

mild osprey
#

@deft flame is it still happening?

weary mist
#

@deft flame for that, go to the streamelements website, go to your dashboard, go to log out, then log back in. Part and rejoin bot. Profit

#

@sacred spoke No, contests have to be created on the dashboard

#

@wind palm It retains the current value in the Data tab, under goals

#

@neon otter you can set that up through store redemptions. Just make a store item a gif, and have the store redemption widget in your overlay

sacred spoke
#

@weary mist thanks for the answer!

livid ingot
#

So how come the SE bot isnt picking up offline hosts for?

narrow coyote
#

Do you mean auto hosts in the chat alerts? It will only show depending on how many viewers you have it set to trigger the chat alert

vagrant marten
#

Hey guys how do I get an early access code to the app?

normal igloo
#

@vagrant marten The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

elfin vapor
#

hey i am looking for some help with gettign my donation alerts in streamlabs obs to work the notification in chat goes off but not the alert '

vagrant marten
#

Oh okay thanks

weary mist
#

@elfin vapor Streamlabs OBS is a competating company, and is known for blocking our assets. if the alerts are going off in chat, it means that the events are coming through. If you have an alertbox in your overlay, you should keep open your overlay in the editor, and see if you can see an alert go through at the same time. You can even emulate the alerts

elfin vapor
#

the alert goes off when i test it but not when i actyually get a dono

normal igloo
#

@elfin vapor Like what Scalper Said Streamlabs OBS is a competating company, and is known for blocking SE assets. So unfortunately there's not a lot SE Can do for a product outside of SE's Control

dull mason
#

hey I have a question I want to use the fire stream app on android but I need an access code?

nocturne pelicanBOT
#

@dull mason The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

livid ingot
#

@narrow coyote mines set to 0 to pick it up

dull mason
#

ono

normal igloo
#

Goddammit kite you beat me to it sodaSMUG

#

@livid ingot what exactly do you mean by offline hosts tho?

livid ingot
weary mist
#

It depends if twitch sends us their host event. Did you filter the activity feed for hosts only, then make sure the filter on hosts shows 0 viewer hosts?

normal igloo
#

Of course be aware Having the filter on 0 Will make your auto Host Show up

queen egret
#

How do we get an access code for the mobile app?

nocturne pelicanBOT
#

@queen egret The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

queen egret
#

Awh poop ok thank you so much

mild perch
#

Hello, I would like to talk with someone about running contests with commands. I do IRL streams and would love to be able to do contests while I'm out there. Using the dashboard is not possible for my IRL streams, so if I could start them and choose the winner via a command (or have my mods do it that way) it would be amazing! Please help.

pine hemlock
#

Dont believe its possible to do contests via command, but you could send a bot supervisor invite link to a mod and they can run it themselves.

mild perch
#

@pine hemlock what does a bot supervisor link allow them to see/do?

#

Like will the be able to edit all my overlays etc and see dono information etc? Or can I choose what they can see/do?

nocturne pelicanBOT
#

@mild perch
Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

zenith widget
#

@mild perch as you can see above the levela are predefined.

mild perch
#

how do i get to that screen in the screenshot to edit what they can do

pine hemlock
#

There's no editing. It's preset roles with those permissions at the moment

mild perch
#

oic 😦

#

Last question, is a super moderator the same as a bot supervisor?

zenith widget
#

No - they only get access to Super Mod commands

mild perch
#

I'm not seeing the "bot supervisor" option under user management.

zenith widget
mild perch
#

Thank you

pseudo cedar
#

How do I get access to the app?

nocturne pelicanBOT
#

@pseudo cedar The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

young mountain
#

No keys? Feelsbadman

zenith widget
#

No keys at the current moment

royal roost
#

I need key IF someone can give me One! :)

winter zenith
#

Nah look up

royal roost
#

!key

mild osprey
#

Keys are currently unavailable

cedar fulcrum
#

!code

nocturne pelicanBOT
#

The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

dawn falcon
#

I've installed the app and it says put invitation code how do I get it?

#

@cedar fulcrum

nocturne pelicanBOT
#

@dawn falcon The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

proven copper
#

hhow do i set a dono tab amount its seems to show old info

zenith widget
proven copper
#

thamks ❀

zenith widget
nocturne pelicanBOT
#

@lament blade The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

zenith widget
#

Uumm

#

Is that part of the app description?

#

From what I can tell, it may be setup if your bitrate is low? Not sure as I'm not sure what you mean by "low bitrate auto scene switcher"

#

Possible - I don't use the app my self to tell you 100%

#

@winter zenith Do you know anything about the above? ‴

glacial shard
#

@nocturne pelican I was told by email response to contact you in discord for a code for the app. May I have one please.

nocturne pelicanBOT
#

@glacial shard The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

winter zenith
#

@lament blade what are you talking about Auto scene switcher? Are you talking about our app?

winter zenith
#

You can switch to diffrent overlays on the fly. Yes @lament blade

#

???

#

Scenes have nothing to do with Bitrate

zenith widget
radiant grove
#

@zenith widget man she asked me to share the GIF 😑

zenith widget
#

Wait..This is a problem from last night?

radiant grove
#

i got serious problem wiht it

#

yep 😦

zenith widget
#

where the gif doesn't start from the begining?

mild osprey
zenith widget
#

Well...should have started with "Sorry for late response, here is my gif for my problem" DekuBang

#

Can you DM me the gif?

radiant grove
#

exactly when it comes up it's like is keep going on so could come up when the guy is allrdy in the ground lol

zenith widget
#

Cuz its a bit...painful to watch monka

radiant grove
#

@zenith widget sorry xD

zenith widget
#

I don't skate, but rip package cohhN

silver tendon
#

hey guys how to get the sub emotes from twitch available for subs on discord

mild osprey
#

you have to link it

silver tendon
#

like this doctorKAPPA

mild osprey
#

there are many ways

tight harness
#

It's in your Discord server settings, Integrations

silver tendon
#

@zenith widget thank you sir

zenith widget
silver tendon
#

thanks guys

mild osprey
zenith widget
#

make sure you are owner/admin of the server @silver tendon

#

then you are golden to carry on emoting

scenic grove
#

Hello,im new in this type of things and I just wanted to ask you guys how I can get an invite code for the streamElements app

mild osprey
#

currently closed*

nocturne pelicanBOT
#

@scenic grove The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

tight harness
#

Not down, the code just isn't widely available yet

#

Better πŸ˜„

mild osprey
#

πŸ˜ƒ

scenic grove
#

Thank you very much!πŸ€ͺ⚑

mild osprey
#

aight, im off to bed SmileWithGlasses

tight harness
#

Good night πŸ˜›

candid swan
#

Just a quick question. Is there a command for the bot to for League of Legends Rank? Like if someone typed "!rank" it would display current rank, etc.

distant lake
#

Hey guys I wanted to ask when you guys are on the twitch app when you press info in a streamers mobile twitch page do you get a infinite loop circle and have to press open in browser to donate to streamers

winter zenith
distant lake
#

POGGERS @winter zenith

winter zenith
candid swan
#

Thank you!

#

gunna go through it now

zenith widget
#

@distant lake Yes its a recently found out thing and afaik its being looked at. I'll double check.

winter zenith
#

Yes for me

zenith widget
#

Squint is that a confirmation that is being look at , Kiwa?

#

or something else keizarDerp

distant lake
#

I was like are moneys from are mobile viewers @zenith widget

winter zenith
#

@distant lake we work on it. also look into #dreamteam GWfroggyZoomeyes

distant lake
#

Thank you :)

lament blade
gentle imp
#

easy @lament blade

#

double click the source, change size to 1920x1080, should fix it

#

if not press contrl+f to fit it

winter zenith
#

Ctrl+F just to make sure it's fullscreen afterwards bogaShh

lament blade
#

THANK YOUUUUUUUUUUUUUUUUUUUUUUU

gentle imp
midnight quail
#

is it possible to test alerts without starting your stream, im trying to make a new overlay but i want to test the alerts to see how it looks

zenith widget
#

In the overlay editor use the bell icon on the bottom lef corner of the green screen @midnight quail

midnight quail
#

ahh okay, thanks!

zenith widget
dry tundra
#

Hey guys, i installed streamelements for my twitch but there is "no data", what should i do to force him ?

lament blade
#

why is there a cam 16-9 and another cam 4-3?

celest river
#

Anyone know the code?

narrow coyote
#

so you have the option to use a 16:9 or a 4:3 cam @lament blade

celest river
#

Invite code

nocturne pelicanBOT
#

@celest river The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

narrow coyote
#

@dry tundra If you just singed up for SE, we wont have any data from you, until the events happen, so when people sub/re-sub, that list will populate

rustic mist
tight harness
#

Try Ctrl + Shift + R

rustic mist
#

weird, i did that lol

#

thanks for the help Sean

lament blade
#

how do i use the 4-3 cam instead? it's really light and i can't change the opacity

tight harness
#

No problem

lament blade
#

sidenote: i think this is the best customer service method, ever.

tight harness
#

@lament blade Do you mean a border for the cam in the overlay?

lament blade
#

opacity already 100%

dry tundra
#

@narrow coyote What should I sign to fix this? I tested an other app who do the same things, it worked properly with old data

tight harness
#

It's hidden at the moment so they don't both show as once, in Layers you've got an eye symbol, click on that to toggle visibility @lament blade

lament blade
#

@tight harness you're a god send.

tight harness
#

πŸ˜ƒ

zenith widget
#

@dry tundra We don't track old date, right to the point where you sign up with us. Unfortunately, to get the old data, you will have to wait until your subs, resub again so that we can get a proper list of them.

lament blade
#

if i customize an overlay in my streamelements, can i apply it to someone elses? (editing for someone else but testing / editing via my streamelements account)

winter zenith
#

yes you can grant them Full acces or Editor Acces to your account

#

SImply click on your account on the top left

#

and click "settings"

lament blade
#

yeah they gave me full access but idk where to go from there

winter zenith
#

oh so you have the full acces and want to switch over to there account?

zenith widget
#

If you are testing a widget and so on, you can use the duplicate function of layers/widgets and duplicate your widgets to their overlays @lament blade

lament blade
#

yep...they come up on 'channels/manage' in my dashboard

zenith widget
#

As long as you have Editor or Full Control on THEIR account

narrow coyote
lament blade
#

you guys are the best. sorry for being a complete tard

#

new to this

dry tundra
#

@zenith widget OK, Thks for helps. I will just hide it until the data become good

zenith widget
#

Yes

narrow coyote
#

No worries SEheartbeat

zenith widget
#

@lament blade Not a lot of people know about that duplicate function so no worries OasisHi

lament blade
#

❀ btw, is it supposed to take a long time? it says 'duplicating overlay' and a loading circle

#

scared to click out

winter zenith
#

should not be you using chrome?

lament blade
#

yep

#

i duplicated on mine and it was instant

zenith widget
#

@lament blade Can you refersh the page, go to their dashboard and see if its duplicated? If not, can you go back and try to duplicate the overlay, but this time, Open up the dev console of Chrome using F12 and then going to "Console tab"

#

Opne the dev console and refresh just in case the overlay gallery

#

if it gives an error on the very bottom, screenshot and DM me or @winter zenith and we will check it out internally

lament blade
#

is it supposed to come up in their overlays section on their account?

zenith widget
#

It should?

winter zenith
#

yes it should

zenith widget
#

If you've waited out the loading circle for lets say 2-3, then the graphic has been stuck in a loop without telling you its done most likely

#

If its not there, follow my 2nd instructions

stray hound
gentle imp
#

!code

nocturne pelicanBOT
#

The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

stray hound
#

Thanks

lament blade
#

do you have any advice on how to get this to fit perfectly? im literally guessing LOL

zenith widget
#

So the Wow chat fit under the cam

#

or the cam fit over the chat?

lament blade
#

cam over chat

zenith widget
#

Umm since this is a premade overlay for WoW

#

Either the chat needs to get under the cam

#

OR try this:

#

Click on the cam frame

#

and then drag the BLACK box on the bottom right of the widget border

#

see if it resizes more then it is shown now. If it does not, let me know

neon otter
#

ty @weary mist that helps perfectly

ionic horizon
#

how do i get my overlays on obs?

strong kernel
#

Once you've created your overlay and saved it, you launch it, copy its URL, and put it into a browser source.

ionic horizon
#

okay thanks so much

strong kernel
#

No problem.

ionic horizon
#

the overlays are much better than streamlabs

strong kernel
ionic horizon
#

bearded muscle the streamer sent me

strong kernel
#

Yup, I know.

ionic horizon
#

Okay

#

what do i do if half of the overlay isnt showing?

strong kernel
#

Make sure you set the browser source to 1920x1080, which is the default.

ionic horizon
#

okay thanks

candid plover
#

Hey how can i give points to viewers ? Is there a Command (loyalty point system)

strong kernel
#

!addpoints by default

candid plover
#

Wdym

strong kernel
#

The default command, as the streamer, to give points to a viewer is !addpoints name

lament blade
#

Whats the command for songrequest?

strong kernel
#

Or you can use !addpoints all

#

@lament blade !songrequest by default, and also has !sr as an alias.

lament blade
#

Is there a popout window for Songrequest?

strong kernel
lament blade
#

Thank you πŸ˜ƒ

strong kernel
orchid frost
#

Hey how can I change the name of streamelements chat bot on twitch?

nocturne pelicanBOT
#

@orchid frost Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

limber verge
#

hey guys, any ideas for regular role commands?

zenith widget
#

Oooh you mean commands

#

Something that you would maybe give you moderators but not subscribers

frosty kraken
#

Hey hey. Can we use streamelements while streaming on ps4?

nocturne pelicanBOT
frosty kraken
#

@strong kernel thank you sir

ionic horizon
#

how come when i have my webcam on my close up it doesnt work when i use another scene?

zenith widget
#

@ionic horizon Copy the source cam from the scene where it works over to the other scene

frosty kraken
#

No that's the wrong article lol

zenith widget
#

and then just adjust the size

ionic horizon
#

okay

zenith widget
#

@frosty kraken Short answer - no you can't

frosty kraken
#

Thanks haha

zenith widget
#

You need a PC and a capture card

frosty kraken
#

That's all I wanted to know

zenith widget
#

hook all 3 together

#

the overlays on your PC

frosty kraken
#

Got it!

zenith widget
#

stream to twitch from PC, while capturing game from PS4

frosty kraken
#

So like an elgato would be required

#

Or any sort of capture card

summer mulch
#

Probably any sort of capture card, although elgato is the most famous one

weary mist
#

just be careful, read reviews. There are a ton of capture cards on the market, but a lot of them have issues

ebon forum
#

PCI-e capture cards are the most stable on the market, but they have to sit inside. USB always had some issues, my Razer Ripsaw is an abomination πŸ˜„

dry prawn
#

hey i've used the extension to import from streamlabs

#

how do I get my streamlabs alertbox into my overlay on streamelements?

strong kernel
dry prawn
#

can I implement it to an existing overlay?

strong kernel
#

Yup.

dry prawn
#

teach me

strong kernel
#

You edit the overlay with the imported alertbox, and...

#

Click on it to select it, and...

dry prawn
#

i steal the url?

strong kernel
#

This button.

#

With the red dot.

dry prawn
#

found it

#

duplicate to other layers

#

it is done

#

thank you nethyr

strong kernel
#

No problem. SEheartbeat

limber verge
#

is it possible to create command that shows "click here" and when you pressing on "click here" you will be redirected to specific link?

#

i mean to hide link

zenith widget
#

Unfortunately, Twitch chat does not allow those types of links

#

you can add a shortened link liky bit.ly and have teh command say "Click here: <bitly link> to see my instagram"

umbral nebula
#

Hey guys, quick question! Does the bot give loyalty points during reruns?

zenith widget
#

Yes

tight harness
#

@umbral nebula Yes

umbral nebula
#

Thanks!

limber verge
#

Okay so i added to stream store to purchase stream perk, what should i do next to make it pop out on stream when someone purchase it?

narrow coyote
#

add the store redemption widget to your overlay

limber verge
#

how?

narrow coyote
#

You go to your overlays, click the large pencil on the overlay you want this on, go into widgets, and add the store redemption widget

pulsar gulch
#

Helloo , if someone donates bits and it's spaming the same letter like 20++ time's the TTS is not gonna work ?

sharp dawn
#

will there be a discord bot similar to the streamlabs chatbot ?

tepid horizon
#

How do you get an invite code

nocturne pelicanBOT
#

@tepid horizon The app is currently in closed beta, keys were given away at the Gamescom in Cologne, Germany.

Please wait and stay tuned for the open beta.

tepid horizon
#

Bit disappointing

narrow coyote
sharp dawn
#

nice!

narrow coyote
#

@pulsar gulch I would expect it to work, unless you have TTS anti spam enabled in the tipping settings

ornate quarry
#

Hello! I'm new to using SE and I've been playing around with it. I cant seem to get a grasp of one thing however, I've seen it done. Where people have their "Stream Store" redemptions, but its a video. I cant seem to figure it out however, I may just be blind, lol. But I cannot find some sort of video upload, and its only a 4 second mp4 file.

narrow coyote
#

Store redemptions do not support video, only gif

ornate quarry
#

Wait, so what I'm seeing is a .gif, synced with an audio file?

narrow coyote
#

if its actually coming from the store redemption widget, then yes

#

unless the video is something the streamer is manually triggering

ornate quarry
#

No, its a redemption item. Which is why I'm confused.

narrow coyote
#

or if they managed to do something custom with API

upper steeple
#

So for the top tip widget, if you have yet to receive a tip for September it will continue to display the top tip from last month?

narrow coyote
#

Monthly is not calendar month, it is a trailing 30 days, so it may still show the user from the previous month, depending on when your 30 days starts

void nexus
#

Evening! I renamed my username on Twitch last night, having already been using SE, after I changed it I logged out and back into SE to make sure things were okay, everything seems fine now, except ChatStats, which when I "Open My Stats", it loads for a second or two, then displays a 404

upper steeple
#

@narrow coyote sorry brain not working here what do you mean by trailing 30 days?

narrow coyote
#

Need your old twitch name, and new twitch name, and someone on staff can fix that for you @void nexus

void nexus
#

old: riphie, new: iamdjriff

narrow coyote
#

@upper steeple Instead of it resetting on the beginning of the calendar month, it is just the past 30 days, until it hits that 30th day that it would reset on, and I am not 100% but I think its based on your signup date. I believe the current plan is to offer calendar month at some point in the future, as that is a highly request feature

#

@void nexus Poked for someone to fix, now we just wait FeelsLagMan

void nexus
#

Awesome, thank you πŸ˜ƒ

lament blade
#

how do i start up roulette? someone tried to play it in my chat, but they had no points. how do i give them points?

zenith widget
#

@lament blade You need to first have the loyalty system turned on and have them gain points passively every 10 minutes.

upper steeple
#

@narrow coyote could it be 30 days from when I set up the widget?

zenith widget
pulsar gulch
#

thanks @narrow coyote ❀

lament blade
#

How can I get the overlays for my twitch if I stream on xbox?

narrow coyote
#

@upper steeple shouldn't be, as it will track this data even without using the widget

zenith widget
#

@lament blade You will need a PC and a capture card for that. Add the overlays to the PC that has OBS on it, then connect the capture card to the PC and console and add the gameplay from the capture card to OBS. Then start stream, while having all settings point towards your Twitch Channel.

lament blade
#

awesome thanks!

zenith widget
lament blade
#

i set it up...so in 10 mins everyone gets points?

zenith widget
#

While you are live - yes.

#

Also they can get points for hosting, following, subing and tipping

#

and I think cheering as well

lament blade
#

!roulette 60
ModeratorVerifiedStreamElements xXPikachauXx won 60 points in roulette and now has 220 points! FeelsGoodMan
ModeratorSubscriberTwitch PrimexXPikachauXx: !roulette 100
ModeratorVerifiedStreamElements xXPikachauXx lost 100 points in roulette and now has 120 points! FeelsBadMan
ModeratorSubscriberTwitch PrimexXPikachauXx: !roulette 2
ModeratorVerifiedStreamElements xXPikachauXx lost 2 points in roulette and now has 118 points! FeelsBadMan

#

is this right?

zenith widget
#

Seems so.

lament blade
#

πŸ˜ƒ

zenith widget
#

@lament blade But you asked about how to give points. With command: !addpoints <user> <points> - negative number removes points until 0.

tight harness
#

!bonus can be used instead of !addpoints if you want a shorter command πŸ˜„

queen spire
#

good afternoon
I would like to ask a question I used chatbot to give the commands in my live and now I wanted to leave only the bot of streamelements in the channel and I am doing test like for example the command of how long the person follows me (/ me $ tousername follows me since $ readapi (https://decapi.me/twitch/followed?channel=$mychannel&user=$tousername)) and does not accept this command I add it in the list of commands but in the chat nothing appears both do not recognize these commands?

zenith widget
#

And we do have an integrated !followage command

#

(bot is renamed, but its still our bot)

queen spire
#

@zenith widget in the case then would I have to redo most of my commands using the correct streamelements variables?

zenith widget
#

We do have an import tool if you are importing from Nightbot

#

and the import tool corrects the variables

narrow coyote
#

There still might be some that dont quite translate from the import, but its still worth a try

queen spire
#

my commands are streamlabs chatbot

#

@zenith widget thanks

zenith widget
#

I'm not sure we can import SL chatbot commands

#

This covers the commands export and import and you can skip the points if you want to @queen spire

queen spire
#

@zenith widget thanks ^^

zenith widget
#

Let me know if this helps as I mostly provide it as a guide to import points

queen spire
#

ok

sharp dawn
#

how can i make a webm alert loop?

zenith widget
#

a .webm alert is based on duration you set on the widget it self

sharp dawn
#

i have a short webm which i want to loop, is that possible?

#

like in streamlabs