#helpdesk-twitch

1 messages Β· Page 326 of 1

weary mist
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It is still through a command, but yes, that is the only way to get a sound to play via command

serene granite
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Yes @patent venture , it will take upto 7 days for each new donation to be available for withdrawal

outer topaz
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@weary mist is there a way to just $(itemName) for the sound?

weary mist
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That is (in idea form) the same as putting $(redeem itemName) in the custom command

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People don't see the variable, they just use the command !itemName (or what ever you name it)

patent venture
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@serene granite alright thanks!

outer topaz
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sorry i understand now thank you so very much @weary mist , would you know why when someone goes to the store in browser and makes a purchase ^.^

thorn wolf
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how do I STREAM with my overlays on twitch

narrow coyote
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you add the overlay to your broadcasting software as a browser (web) source

outer topaz
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it doesnt post it in chat and it doesnt always shot on the stream

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show*

chilly vigil
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hello. I think the SE report stats email has wrong info. email stated I have 10 unique chatters from my last stream but I don't see any on my chat. is this accurate?

weary mist
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yes. It counts people that showed up in your viewer list (lurkers and bots included)

chilly vigil
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Hmm.. πŸ€” maybe the stats can be a bit more specific in the future because I thought chatters are those who chat

weary mist
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the viewer list is also known as your chatter list

chilly vigil
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ah okay..

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I just feel that the stats report is a bit weird. different from what is showing on twitch stream summary

weary mist
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we use as much information that is publicly available as possible. Twitch has some unique (and not available for us) ways to collect the data they show. Use what you think works for you. I like the report personally

limber verge
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hello is it possible to add commands for mods to let them promote songs?

safe sun
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I can’t seem to get !sr to work anybody got any tips?

weary mist
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@safe sun make sure you have Free or Both selected in your media share settings, and you have media requests turned on

nocturne pelicanBOT
narrow coyote
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What do you mean

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OBS.Live is a plug-in for OBS Studio

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There is OBS Classic and OBS Studio, classic has been end of live since Studio was released. When people say OBS, they are generally referring to OBS Studio

exotic hinge
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hello

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i have mp4 files for my stream starting and ending

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what do i put them in to get them as my stuff?

weary mist
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^^ helped in DMs

narrow coyote
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@half shell Your issue should be fixed now, sorry it took a while SEheartbeat

copper bobcat
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@narrow coyote It happened again where the goal bar didn't progress unless I refreshed the cache.

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Every time a new follower or donation came in.

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Sorry, I was live and didn't see your message to report it to you immediately.

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Started happening ever since I adjusted widget data.

half shell
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@narrow coyote thank youu ❀

safe sun
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@weary mist that did it thanks!!

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Is there a way to add songs to the queue in bulk

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Instead of painstakingly coping one url at a time?

winter zenith
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@safe sun no

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But you can have a back up play List

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Have good music saved In there and play it when no one requested anything

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@lament blade yes the StreamElements extension

nocturne pelicanBOT
dense adder
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is there a way to mirror goal widgets across all scenes vs having to edit it on all of them?

stuck hamlet
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You can copy them to different overlays, yea.

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OBS.Live is a plugin for OBS Studio, dont need to merge it

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once you download and install, that's it

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Yes, you can put your schedule there in the settings.

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yes

stuck hamlet
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It's already like that, people dont earn points while you're offline

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Well that's different, that's an activity, we don't stop those

tall apex
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any potential timeline on more tipping options than paypal? saw someone mention above that it's in the works, would love something more specific than that but if that's all you can tell i understand

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loving se btw πŸ˜ƒ

floral badger
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Hey guys just wondering is there a way to let my mods enable/disable commands / timers / store items via chat

stuck hamlet
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We don't have a timeline for them just yet @tall apex but it is being worked on

nocturne pelicanBOT
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@floral badger
Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

near ember
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I have a quick question I stream using the twitch app on my xbox one is there a way I can use overlays?

quasi steppe
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How do I remove Streamelements from my twitch?

floral badger
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Hey guys just wondering is there a way to let my mods enable/disable commands / timers / store items via CHAT i know this is possible via the website but i have some mods that only open my stream on there phones

crisp minnow
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I'm really disappointed in the dono goal widget. It never updates itself in real time

dusk pendant
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How do i get my chat window in the stream with Streamelements?

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Found it

frosty lantern
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@quasi steppe on the dashboard you will see a Part channel button in the Bot Settings. Located on the right hand side. If you wouldn't mind me asking, could i know why? All feedback helps us greatly.

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@dusk pendant are all your problems fixed?

dusk pendant
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yup think so

frosty lantern
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At this stage @near ember i do not believe the Xbox twitch app supports overlays sorry

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for commands use !command add/remove/edit/options/show @floral badger .

dusk pendant
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Changed the res so 1600x900 and the stream ended picture looks rly weird

idle trench
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I need halp ;.;

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I think I broke it again ;.;

keen anvil
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I need help

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I stream directly from my PS4. I have a Twitch account. Is there any way I can have a twitch overlay without having OBS or whatever considering I'm not streaming from a PC

lament blade
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Whenever i try to auth my account this pops up on the next page it takes me too

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{"status":401,"message":"invalid csrf token"}

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and its also poped up when i tried to auth when trying to get nightbot

celest temple
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Is there any way that I can have the cup bring in the bits vertically rather than horizontally?

winged perch
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Is there a "remove count" command?
We have a running joke on my channel about my partners love of bacon ad thus have this command -
$(user) gives Zunni a piece of bacon. Zunni now has ${count <bacon>} bacon slices!
We have a second command, that REMOVES the bacon from Zunni. Is there a command that can substract an amount from the count bacon?? Or even reset the amount??

celest temple
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Try !editcount countername amount

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Example !editcount death 6

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And it if you have 7 deaths, it'll set it to 6

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Unless that streamlabs chatbot, I forgot

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Or was it !editcounter

winged perch
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so the command would be ... $(user) takes Zunni's bacon away. Zunni has been a bad Zunni. Zunni now has !editcount bacon 0 pieces of bacon ????

I use the streamelements bot

celest temple
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I am saying for the command.

winged perch
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ahh So I would need to do it manualy?

winged perch
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Best you can do is have something ON your screen that has a disclamer about bacon, and use that to appeal to paypal

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@lament blade

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Can I edit this command so it actually takes one away from the count?

$(user) takes Zunni's bacon away. Zunni has been a bad Zunni. Zunni now has ${<-1> <amount><bacon>} bacon slices

sturdy oar
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Hey, I just changed my sub sound, but for some reason when i emulate the event there is still part of the default sound playing...so basically it plays my sound like it should then one bell ding from the default sound for all notifications

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Any ideas why in the world its doing that, and no it is definitely not in my sound file

winged perch
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@sturdy oar I have the same problem. This a bug?

sturdy oar
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@winged perch I'm not sure but if its intended I find that rather strange

winter zenith
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//Cracks knuckles//
Okay let's go

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@dusk pendant
Dont change the Overlay size of our Provided overlays. The graphics are made for 1920x1080
Downscale the overlay in OBS itself.

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@idle trench what did you broke?

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@keen anvil
No you need a capture card for it to go into your PC and input in obs or other stream Software to be able to input a overlay URL

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@lament blade probably something wrong with your Account? You really mean StreamElements? What you mean with "auth my Account"?

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@celest temple
You can tunr the browser source in OBS so it moves in vertically

normal igloo
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@sturdy oar What browser are you Using?

winter zenith
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@winged perch
!editcounter COUNTERNAME - 1/+2/0

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@lament blade a refund disclaimer probably is best and proof of the Person making the donation is fine with donating.
Also blocking the Person to donate again is also possible

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!Multi @sturdy oar

normal igloo
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!Multi

winter zenith
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@sturdy oar ok Since the bot doesnt work again...

You probably have a old alert Box in your other scenes that isnt turned to "shutdown if not visable"

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That's making the old "ding" soundeffect

winged perch
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@winter zenith would I be able to add that into the end of the command?

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It is currently, viewer types !notbacon and the bot runs the command " $(user) takes Zunni's bacon away. Zunni has been a bad Zunni." do I just add "!editcounter COUNTERNAME - 1/+2/0" to the end of the command?

winter zenith
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@winged perch no

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!editcommand is a default command

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And cant be edited

winged perch
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okay. So it isnt possible for the !notbacon to minus a point from the bacon total?

winter zenith
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No

sturdy oar
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@normal igloo Chrome

winter zenith
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The way a counter works is :
Do a command that counts up
Do a command that displays where the counter is with out adding more to it
Editcounter to - edit the counters

normal igloo
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Like kiwa was said
You probably have a old alert Box in your other scenes that isnt turned to "shutdown if not visable"
That's making the old "ding" soundeffect

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@sturdy oar

winter zenith
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Did you over read my Message? @sturdy oar

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Thanks James KiwiOK

sturdy oar
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i read it

winter zenith
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So? Is this the case?

normal igloo
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np kiwa senorm

sturdy oar
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@winter zenith I only see one alert box in my layers on chrome

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in my overlay editor

winter zenith
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Do you have another alertbox widget either in the overlay Editor?
Or in another Browsersource in obs a old alertbox overlay?

sturdy oar
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no just the one browser source in OBS

winter zenith
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So you hear the normal Sound "ding" when you test a Event in the overlay Editor?

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Like from your Browser?

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Or do you have OBS open while testing?

sturdy oar
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It seems to be fixed now

normal igloo
winter zenith
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So? What did you do?

sturdy oar
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I went through and reset all the sounds earlier

light basin
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Hi I have a question about commands, how can a mod of mine restrict a newly created command in chat?

vital wyvern
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You can select the user cooldown or global cooldown by going into the advanced setting on the command itself

idle trench
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@vital wyvern Hey dood....how can I get my JWT token?

nocturne pelicanBOT
vital wyvern
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here you go @idle trench πŸ˜›

idle trench
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....Good bot.

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XD

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ty @vital wyvern lol

vital wyvern
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If you have any other question or that you need help with, just hit me with that @ chanpai XD

light basin
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@vital wyvern so you cant edit it on the chat itself? only through the web?

nocturne pelicanBOT
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@light basin You can make changes to custom commands in chat with!command add/remove/edit/options/show Valid flags for !cmd options are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number). --- Example: !cmd options twitter -usercd 60 -type reply -level 250

limber verge
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is it possible to make any command for mods so they can promote songs?

narrow coyote
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what do you mean by promote KiwiThink

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if you mean to move a song up in the queue that is not going to be possible with a command

celest temple
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Hey @winter zenith what do you mean?

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By turn the Browser source?

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Also, is there is issue with the commands?

winter zenith
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@celest temple you can manipulate sources in obs

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Turn it around

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You can always Google stuff like that or watch basic tutorials So you understand what you can do with the Programm

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@celest temple also no there are no Problems with commands what seems to be your Problem?

frosty stirrup
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hi there I'm trying to get my give points command to work but it's not working at all, I have tried everything but still nothing, what am I doing wrong?

winter zenith
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@frosty stirrup
How do you type it in chat?

frosty stirrup
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well my command says !givepoints then the viewer then how many points to give and I tried that but still not working, a friend of mine does !bonus with the name then the amount of points and it works for him just not me

winter zenith
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Is it your stream?

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The default command "addpoints" needs to have the requiered userlevel

zenith widget
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@frosty stirrup !givepoints essentially takes YOUR points and transferes them to another user of your choice

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And what Kiwa said cohhL

winter zenith
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If you are the streamer. Use the command
!addpoints username 123

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Or the alias
!bonus username 123

frosty stirrup
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yes it's my stream

winter zenith
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Like keizar said.
!givepoints username 123

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Is to give your points to some one else

frosty stirrup
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basically yes but I also wanted other viewers to give points to each other

winter zenith
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Yes so what is the User Level on "givepoints"?

frosty stirrup
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at the moment I set it as broadcaster but was going to change it to everyone once I had tested it

winter zenith
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Broadcaster - Moderator - Regular - subscriber - everyone?

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Yeah there is the Problem. If it is set to broadcaster only you can use it

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The command
!addpoints
Should be for mods or broadcaster only Since you can make endless points that way

frosty stirrup
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ok thank you so much for your help

winter zenith
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No problem that's why we are here KiwiOK

hollow escarp
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Hello there! I wanted to know if there was a possibility to export the loyality data from streamelements? I needed it for a streamlab extension !

winter zenith
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Nahhh why are you leaving us? PepoHug

hollow escarp
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Noo I'm not !

winter zenith
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Oh you not?

hollow escarp
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It is just a Twitch extension that gather the loyality points to the streamlabs twitch extension

winter zenith
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Yeah but you cant really use both loyalty Systems at the same time

hollow escarp
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and will use it as an interactive extension, instead of creating a new loyality in steamlabs

winter zenith
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So when people gather points with the slabs extension

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They wont have it in stream elements

hollow escarp
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Oh... Makes no sense to me then

winter zenith
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Same KiwiConfused

tight harness
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If you export the points it'll export the points as they were at that current time into a file, it won't create a link

hollow escarp
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That's sad tho the extension was cool ;_; Ithought it would work

winter zenith
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Sadly no sorry PepoHug

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What doese it Do?

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Maybe we have it on our ideas board already and will come to StreamElements also

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Only better and cooler GWsetmyxPeepoEvil

hollow escarp
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No, but in the extension I needed to import the loyality points from SE to Slabs so I thought it would use the SE points and stuff ;_; I don't get what they're asking for the SE loyality data then lol

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Mmmh let me check

winter zenith
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For you to convert

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That's why they offer the import

hollow escarp
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ooooh ok

winter zenith
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But then you couldnt use the StreamElements store anymore

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Or get bonuses points uppon tipping and stuff like that

hollow escarp
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Yeah I didn't think about that... Then I did the wright thingy with asking !

winter zenith
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You would need to switch the whole System just for that one extension. Not really worth the hasse if you ask me GWcmeisterPeepoShrug

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Yes you did PepoHug

hollow escarp
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The extension seemed nice tho. Looting process, games..

stark swallow
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Hi is there a media kit for SE? Looking for logos and stuff to use on my panels on Twitch

zenith widget
winter zenith
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Damnit keizar

zenith widget
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but if you are looking like the ones provided from lets say Nerd or Die free panel creator, then we don't have those

stark swallow
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Nope. These are fine.

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Don't suppose anyone knows what font these are?

zenith widget
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ooh wait there is a panel subfolder there i'm stupid

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Roboto maybe?

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seems like the default font for most SE text stuff so far

stark swallow
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Hmm thanks.

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Yup it's Roboto Bold Thanks KeiZar

keen girder
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Thank you for helping me with everything @viscid pebble

pure crystal
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Hey, for some reason my bot tells that I have 0 Subs.. with these command - We currently have ${channel.subs} Subscribers

dusk skiff
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Is anyone else having an issue where the Extra Life Widget is spamming old alerts every time the alert is loaded?

vital wyvern
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what is command?

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@pure crystal

pure crystal
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!subs (custom)

stuck hamlet
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Part the bot, and have it join again.

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Should fix this issue

jaunty urchin
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!subs

dusk pendant
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Wait, if I add a new scene and customize it and call it "stream end"

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doesnt that mean I have to have my stream online for it to be shown?

tight harness
#

Super themes are designed to be 1920 x 1080, as is the Twitch video player

dusk pendant
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oh okay

tight harness
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You can downscale it to 1280 x 720 for example using the OBS Video settings, but 1600 x 900 might look a bit squished, you can try

dusk pendant
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it worked

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i think

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But I use this as a separate scene right? on obs

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Doesnt that mean i need to keep OBS and twitch on to keep my offline screen online?

tight harness
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Offline screen? This isn't an offline screen, this is a Stream is ending screen

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It's meant to be shown as your stream is ending, before you shut it off

dusk pendant
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oh lol ait

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u sure?

tight harness
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Yes, that's an ending scene

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We don't do offline screens, we never have done πŸ˜ƒ

dusk pendant
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ait

tawny bay
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I like gambling in my stream but can be annoying for chat when 5 or so doing it. Can you use !gamble or any command in stream chat rooms?

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also i am trying to use a follower goal but it's saying i have 2670 followers instead of 919. Making my goal really wrong

normal igloo
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@tawny bay If you mean chat rooms as in can the bot do. Separate twitch chats then no

tawny bay
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dang ok

normal igloo
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And for the follow goal did you reset it before you started it?

tawny bay
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not that i know of

normal igloo
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Then that’s probably why

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Never really used the goals myself so can’t really tell you more then that

bright tartan
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My goals on my overlay aren't updating during my streams unless I hide and then show my browsersource to force it to update. Anyone else having this issue?

normal igloo
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@bright tartan as far as I know no one else has reported this issue

bright tartan
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It's been doing it for 2 days now for me

tawny bay
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not seeing anything to change my follower goal's starting number to be the correct amount of followers i have

pale jewel
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Hello I am trying to set up the stream elements count down, but I dont know to how to change it to pm. if some one could help me that would be great :0

normal igloo
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@pale jewel You mean the twitch extension?

pale jewel
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yes i do @normal igloo

normal igloo
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@bright tartan @tawny bay well I'm sorry to hear that guy's Hopefully someone who has Experience with the goals Will get that fixed for you guys

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@pale jewel the twitch extension Goes off by 24 Clock So for example 16 = 4pm

pale jewel
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ohhhhhhhhh

lament blade
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WHAT does this mean {"status":401,"message":"invalid csrf token"}

vital wyvern
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Where does this appear @lament blade ?

leaden shadow
#

some can help me in spanish?

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I change my twitch name : aliyus_cf to aliyus, and naw the comands not found in my stream chat

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The Channel you tried to add is linked to a different account. this message appears in streamelements page

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what can i do to solve this

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???

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pls

tawny bay
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Spamming won't help

vital wyvern
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@leaden shadow part the bot and make it join again

leaden shadow
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nothing

nocturne pelicanBOT
tawny bay
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even sub goal doesn't show right amounts. starting to wonder if the goals are glitched entirely

vital wyvern
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@leaden shadow could you do this for me?

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@tawny bay strange, the bug should be fixed il hear again

tawny bay
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hope soon. i have a plan for giveaways using follower goal tonight

leaden shadow
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ready

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linked

vital wyvern
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are you in streamer mode?

leaden shadow
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now?

vital wyvern
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only the one from LoL

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just send me a DM of you twitch channel πŸ˜„

stark swallow
#

Does anyone know how tos et up staggered alerts? I can't seem to figure out how to do it with tip amounts?

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The idea being the higher the amount, the different alert that would play. I tried Variations, but it seems to ignore the settings and instead just picks the bottom one.

nocturne pelicanBOT
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@leaden shadow To invite managers to your dashboard, Click on your Channel Name at the top of the dashboard and scroll down to Settings. Click the drop down arrow to expand your channel managers and then create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control) Check this video out for more help: https://youtu.be/zl_h-ttZDF0

vital wyvern
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could you send me a invite so i can take a look at what is happening on your end πŸ˜ƒ

stark swallow
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?

vital wyvern
#

you send the link on DM

tawny bay
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another update on goals. i did a follow test and well....... it went from 2675 to 13

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so either i lost all my followers or............ πŸ€”

stark swallow
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@vital wyvern was that in regards to me?

vital wyvern
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No that was for @ AliyusCF#0275

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@tawny bay on your overlay, go to Data, aggregates and refresh the aggregates πŸ˜„

tawny bay
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guess i just fill it in and hope it catches new followers

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thanks @vital wyvern

vital wyvern
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No thank you @tawny bay πŸ˜„

leaden shadow
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@vital wyvern
I really appreciate what you did

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❀

normal wagon
vital wyvern
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The green area on our editor is representing the 1920x1080 resolution, so you would need to move it all the way to the right side πŸ˜„ @normal wagon

normal wagon
vital wyvern
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Scratch that, you need to fix it on the browser source

normal wagon
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ah okay 😦

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sorry i try it πŸ˜„

vital wyvern
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Also what is your native resolution ?

normal wagon
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1920x1080

vital wyvern
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allright, change the resolution on the overlay to 1920x1080

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and on the browser source on OBS to 1920x1080

nocturne pelicanBOT
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@normal wagon The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

normal wagon
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yeah, thanks it works nice ❀

vital wyvern
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πŸ˜„

ebon atlas
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can you have the bot delete /me messages?

ruby wharf
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Can someone help me?

lament blade
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hi! I am using the chat widget but can not ignore Nightbot in the chat eventhough I added it

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Your own bot is ignored and doesnt show in the chat widget

proud pumice
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@lament blade let me check that for you

lament blade
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Thank you

normal igloo
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@ruby wharf If you need help it's best to tell us your issue Rather than just saying you need help

ruby wharf
#

For sure. My problem is i've set up donations in steam elements and I tried a test donation and it does not register in stream elements, only in paypal

stark swallow
#

Does SE have any connections or integrations for GameWisp?

proud pumice
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@lament blade your chat is in 1hr follow, so i cant test myself, can you make nightbot say something?

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also, should /mod streamelements

lament blade
#

added and removed follow only mode

proud pumice
lament blade
#

works good now it seems

proud pumice
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fixed, seems like nightbot is registered at lowercase N on twitch chat

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so added that to the ignore list

lament blade
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oh !! thank you so much!

normal igloo
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@stark swallow Not of my knowing

proud pumice
#

happy to serve, thanks for using our platform SEheartbeat

lament blade
#

way better chat than streamlabs

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πŸ˜„

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thank you!

normal igloo
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^^^^

proud pumice
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fyi we watch your stream from time to time in the SE office :D

lament blade
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hahaha!

proud pumice
#

we're still puzzled about everything that goes on there

normal igloo
#

Guys he's not lying SE do watch your stream from time to time in the SE office I should know from personal experience Cough cough @proud pumice trumpW

proud pumice
lament blade
#

thank you for that! really made me smile πŸ˜ƒ

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SE in like SWE?

proud pumice
#

SE in like StreamElements

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xD

lament blade
#

hahahaha

vital wyvern
#

Svenske???

normal igloo
lament blade
#

ok so in SWE

#

SVENSKE!

#

OK OK BACK TO CREATING!

#

thank you!!

proud pumice
#

SVENSKELEMENTS

vital wyvern
#

Norske Mad XD

normal igloo
#

Winter is Coming children perryT

vital wyvern
#

Its allready coming here in norway monka

zenith widget
#

@ruby wharf How have you tested the donation if I may ask? A friend sent you one? If yes, did they use the SE tipping page with your name on it?

ruby wharf
#

yes

lament blade
#

hm im back again

ruby wharf
#

I'm actually moderating my friends account

zenith widget
#

You are not the streamer?

lament blade
#

looks like Nightbot timers is still showing

normal igloo
#

@vital wyvern Winter hath already cometh for thou haply 'twill cometh to me eke lief then xd

ruby wharf
#

i sent it to his donation page as it states

zenith widget
ruby wharf
#

and it went to paypal but not in streamelements

proud pumice
#

@lament blade exit the overlay, reload - readd nightbot, its possible you overwritten the change i did since you were inside the overlay

lament blade
#

alright!

normal igloo
#

@zenith widget yes sir pepethumb

lament blade
#

i add it like "nightbot"?

#

just in case

proud pumice
#

yeah

lament blade
#

aight

proud pumice
#

let us know if doesnt solve, maybe there's an actual bug here

lament blade
#

keep it cool

proud pumice
#

sneaky nightbot

lament blade
#

FU him

proud pumice
#

import nightbot -> Streamelements

#

and remove it

#

ez

zenith widget
#

@ruby wharf So the tip shows up in PayPal? Can you check if the tip is pending or on hold by PayPal?

#

That maybe the cause for the tip to not show up in the activity feed

ruby wharf
#

let me check

zenith widget
#

Usually after tipping an email is sent to both sides, saying what happened. If the tip is on hold in PayPal system, no one gets an email afaik and we don't get a notification from PayPal's API as well.

proud pumice
#

also can check tip moderation

#

maybe its enabled and holding tips

ruby wharf
#

top moderation is off

#

i made sure

#

tip*

zenith widget
#

tip moderation stops tips from getting into the activity feed? cohhHmm

#

didn't knew that my self

ruby wharf
#

I got an e-mail saying it went through...im waiting to log into his paypal to see if he got it o his end

zenith widget
#

If you want, tell me your streamer's name

ruby wharf
#

TripleDekes

zenith widget
#

I just sent 1 USD as a test

#

can you check the activity feed?

ruby wharf
#

yea

#

let me see

#

k yours registered...

#

let me try one again

zenith widget
#

Most likely a PayPal issue for the original one PepeShrug

ruby wharf
#

you payed with your PP account?

zenith widget
#

yes

ruby wharf
#

yeah...mines not registering...

zenith widget
#

Most likely you may have an issue with your paypal account

#

if may say that it left, but its stuck somewhere in PayPal limbo monka

ruby wharf
#

ahhh i see...

#

your correct

#

it's in limbo

zenith widget
#

This may also be due to your bank having set some limitations or restrictions on your bank account or you need manual approval for the money to leave your account

ruby wharf
#

it says he needs to "accept" it

#

i'll have to do some investigating on his pp account

#

thanks for your help

#

we'll refund your dollar

zenith widget
#

you don't have to

#

as I don't actively use that account

ruby wharf
#

wow, thanks man

zenith widget
ruby wharf
#

appreciate it. you all have a good weekend

stark swallow
#

I don't suppose there is a way to get the Event List widget to align Horizontally on the bottom of a screen is there?

near sun
#

Hey folks, how goes

stark swallow
#

hey

woeful oriole
#

hey im back with probably another stupid question. I accidently deleted so cheer default variations is there anyway to reset it so all the default variations are back?

near sun
#

<@&382267076632379392> Anyone about for a question? Trying to learn this system in combination with SLOBS, so any input is great. πŸ˜ƒ

zenith widget
#

@stark swallow You can do that with the Custom Event List, you just need to touch the CSS a bit to align it horizontally

#

@woeful oriole You can make a new alert box widget from the widget section.

#

That will return the variations of the cheers

near sun
#

Hey Kei, just got introduced to streamelements, and trying to get things figured out. I see streams with tipnotes that get read off, is that something I need to configure?

zenith widget
#

@near sun We strongly recommend to use OBS Studio

#

as SLOBS tends to block some of our overlay functions

woeful oriole
#

ok thank you ill do that

zenith widget
#

or the overlay it self

stark swallow
#

@zenith widget Yup. Just realized that I'm messing with it now but I don't think this will be an easy conversion since SL uses different conventions....

zenith widget
#

tip notes getting read off? as in an automated voice? if yes - thats the TTS settings for the alerts

near sun
#

Yea.

zenith widget
#

@stark swallow What do you mean? You want to import SL custom CSS+JS to our widgets? You can do so, by just replacing most calls/variables using the doc in the pinned messages in #dev-chat

stark swallow
#

Right.

#

It's not the JS that's messing me up, it's the CSS...

#

It's hard to describe but I can't get the SL custom to work with the SE custom.

zenith widget
#

the HTML and CSS should not be that different really

#

its the JS that should be different with the listener and all

stark swallow
#

doesn't seem to be working for me, copying what I had in SL seems to empty it.

zenith widget
#

Did you try the import tool?

woeful oriole
#

sorry to bother again but is there a less "scorched earth" method instead of adding a new alert box ive made a bunch of edits already and would rather not redo everything but if its unavoidable i dont mind

stark swallow
#

Yup.

#

Doesn't quite work. It doesn't pick up the settings of the event list.

zenith widget
#

@woeful oriole What exact default images you want?

#

@stark swallow I don't want to do this, but mind DM me a JSFIDDLE of the code you want to import?

woeful oriole
#

yeah

zenith widget
#

ok I'll DM me the images

woeful oriole
#

i deleted some of them...ty

#

❀

zenith widget
#

@woeful oriole Sorted over DMs

pliant fjord
#

i need help

zenith widget
#

i need question

pliant fjord
#

You are helper?

zenith widget
#

I think I am DekuBang

pliant fjord
#

ohh okay

zenith widget
#

Sorry, joking here.
Yes I'm a helper

#

What is the problem, master of frogs?

pliant fjord
#

So i unblocked payments on paypal

#

and my payments still havent come through

zenith widget
#

What do you mean "unblocked payments"?

#

There were pending payments?

pliant fjord
#

Im only 14 so i dont know how too check for pending payments

#

xD

#

im new too streaming but i was donated 1$

zenith widget
#

Ok, I want to point out something very important. You need to be 18+ to use PayPal

#

21 if from USA

pliant fjord
#

my parents are helping me

zenith widget
#

Thats not very assuring for me, but ignorance is bliss

Ok so you say you unblocked payments. Where did you do that?

pliant fjord
#

my selling tools

#

then block payments

zenith widget
#

So in short - paypal

pliant fjord
#

ya

zenith widget
#

ok, so i assume at this point, if the payment was donated to you some time ago and it was set on hold for you to accept, PayPal's system did not notify us of the tip and most likely will not notify us when its accepted

#

We rely on at-the-moment-notifications for tips.

pliant fjord
#

ok

#

but too receive donations you just need your email right?

zenith widget
#

If you've setup your PayPal in your Tipping Settings on OUR dashboard

#

you should be fine

pliant fjord
#

i did

#

it says i have made 1$ from 1 tip but its not on my paypal

zenith widget
#

There are 3 things for that then:

  1. Person sent you the money, was placed on hold, you accepted it, then it takes a bit of time for show up on your balanace
  2. Person sent you the money, was placed on hold, he charged back while on-hold, but afterwards you accepted but it was charged back
  3. It maybe best to ask your parents to take a look at your PayPal account and contact PayPal Support.
pliant fjord
#

ok

#

Thank you

wet lava
#

ok anyone else not sub alerts on ground control

stuck hamlet
#

Are you a new affiliate? @wet lava

wet lava
#

no

stuck hamlet
#

Are the alerts showing up on screen?

wet lava
#

not for subs but for hosts

#

but the subs aint even popping on the ground control

stuck hamlet
#

When was your last sub and what kind of sub was it?

proud pumice
#

yup, we're in closed beta for a higher quality merch ;)

outer topaz
#

should i need more than one store redemption widget to get the alert to go off?

weary mist
#

@lament blade there is a duplicate widget button in the manager

#

@outer topaz nope, one is good to go

lament blade
#

How do I make it so where on the screen I see alrerts

#

Alerts

visual shell
#

hey I need some help, is there any way for me to play music on my stream with the xbox twitch app?

stuck hamlet
#

you cannot @visual shell

#

Are you on pc? @lament blade

restive warren
#

Hi! I have a question about StreamElements Leaderboards on Twitch, anyone could help me please? Thank you very much!

stuck hamlet
#

just ask your question @restive warren

restive warren
#

Yes, sir, thank you! I installed the extension on Twitch, but the store item would not show up, could you help me please?

stuck hamlet
#

Are the items redeemable through the bot?

restive warren
#

I added redeemable store item today. What do you mean by through the bot?

stuck hamlet
#

There's an option when creating the item thats called "Redeemable via chat"

restive warren
#

Yes, it is already checked when I created it.

lament blade
#

Good evening πŸ˜„

#

Do viewers get points while im running a Re-run on Twitch?

weary mist
#

yes, because twitch does not differentiate a re-run from live in the api

merry loom
#

All my alerts are repeating its really weird and annoying

nocturne pelicanBOT
#

@merry loom Make sure to :ballot_box_with_check: β€œShutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck β€œSwap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

restive warren
#

Hello, any more help please, for my question of the store item not showing up on extension panel? Thank you very much!

merry loom
#

but that makes it delay on transition

#

maybe if i make a new overlay just for the notifications like dono and add that to all instead will that work ?

nocturne pelicanBOT
lament blade
#

Whats the command for allowing someone to post a link on stream elements?

lament blade
#

bit animation is frozen on stream while live, what do i do?

weary mist
#

@lament blade !permit

#

@lament blade refresh the cache on the overlay: double click source, scroll down

lament blade
#

does that apply for the alert itself? @weary mist

weary mist
#

yes

lament blade
#

that did not work, i did that for both the bit cup and the main notifications @weary mist

weary mist
#

and the alert is still frozen?

lament blade
#

Whenever i refresh it and do the scene over again, it'll go through the animation and at the last second itll stand still

weary mist
#

does it happen for other alerts as well?

lament blade
#

the account name is easternmediagg btw

#

no sir, just for the bit cup

weary mist
#

oooh, so the cup is having the issues. That migth be something to do with the variation. Try changing the item shape from capsule to something else, and also make sure it isn't in sprite sheet format

lament blade
#

How do i change the item shape?

weary mist
#

that is in the variation settings of the cup itself in the overlay manager

lament blade
#

so reduce the "token size"?

#

and it was originally at circle for the shape

#

so i'll switch it to capsule

weary mist
#

not reduce, change the shape

lament blade
#

ok

#

so the original shape was circle and now im changing it over to capsule

weary mist
#

another thing you might try is to create a new overlay with a new cup. I think there have been some changes to newer versions that should fix that issue

nocturne pelicanBOT
weary mist
#

things are marked there as in progress, planned, etc. And you can get email alerts

#

it loaded perfectly for me

#

what are you getting when you attempt to load the page

#

thats pretty weird. Do you have a VPN?

celest temple
#

Sorry, I was busy with life.

#

So I am not sure if the last SE staff could help me and misunderstood me

#

I was wondering if there is a way that the bits can fall vertically rather than go across the screen horizontally.

#

I just want it to fall into a cup, not scroll across.

weary mist
#

you can do it, just put it into its own browser source, then use OBS to rotate the source

celest temple
#

I have to do it in it's on overlay?

#

gulp....

#

I have all of the settings for the cup in that one overlay...

weary mist
#

create the blank new overlay, then go into the old one, and duplicate it to the new overlay

celest temple
#

I guess that works

#

But I mean, can't there be a simple settings as "Bits Fall Vertically" or "Bits Across Horizontally"

weary mist
#

I mean, that could be something added in the future, but right now, this is the way to do what you want

celest temple
#

How do I rotate the browser in OBS?

weary mist
#

right click the source, go to transform, then rotate 90 degrees

celest temple
#

Wait..

#

This isn't doing what I want it to do...

weary mist
#

Oh, I think I get it. Instead of the bits coming from the side, they just drop straight down into the cup?

celest temple
#

Yes...

#

It's what I said...

weary mist
#

Its late for me, lol

#

Just make the cup box larger than your OBS canvas, and position it so you don't see the bits coming from the side

#

the only thing you will see is the bits falling straight down

celest temple
#

Hmmmmmmmmm.........

#

I want to have it like a effect

#

Where it looks like it feel from the top of my screen

#

Or in this case, top of the canvas

weary mist
#

possible, depends on where you live

#

it is income, so it is reportable on your taxes. It will tell you when you fill out the forms

#

I don't think I get anything taken out, which just means I need to report it on my tax returns

copper bobcat
#

Is there a way to review stats like most popular streaming time for your channel? i.e. "Monday at 6pm is your most popular hour"

weary mist
#

that should be in your end of stream report that is emailed to you 15 minutes after you go offline. It will show you your peak viewership times. There isn't anything right now that shows all the data, other than maybe twitch (for over time). There are other services right now that do show things like that. It might be something planned in the future

#

they are disguised to prevent people spamming their DM's. Best place to present ideas is in the ideas link I sent you before

lament blade
#

Hello

#

Can anyone help me?

#

<@&382267076632379392> can somone help me

cedar fulcrum
#

Hello @lament blade how can I help you?

#

@lament blade How may I help you?

lament blade
#

I need help wit my settings

#

im rocking a 1080ti 7700k but i still experience some fps drops

#

while streaming in 720 60fps

#

so i downloaded a theme and my recent followers arnt showing up

#

how do i do that

weary mist
#

we can only show follows that have happened since you joined the platform. You can add data to the Data tab, like latest information

lament blade
#

ok make sence

#

so it only desplays stuff since i linked my channel

weary mist
#

@lament blade what are your streaming settings currently at? Can you send me a screenshot?

#

@lament blade correct

cedar fulcrum
#

@lament blade What is the previous platform you used?

lament blade
#

ok 1sec

#

streamlabs

#

using my cpu i get more fps

#

which dosnt really make sense

weary mist
#

@lament blade so, because you are using GPU encoding, it does have to fight for processing power with what ever game you are playing

lament blade
#

when im rocking a 1080ti

weary mist
#

CPU is best encoding option, it takes more GPU to get the same results that a CPU can produce

lament blade
#

so i should which the encoder to cpu

#

do i click the '' Enforce streaming service encoder settings''?

hasty glacier
#

I am still having issues with StreamElements saying I need to add an overlay, I currently have 4 active overlays. Did you manage to find anything out about that @weary mist

weary mist
#

@hasty glacier not yet

lament blade
#

do i just need to use the overlay url in obs or do i have to add a url for each widget like in streamlabs

weary mist
#

@lament blade change encoder dropdown to x264

#

and set the preset to very fast

lament blade
#

good?

weary mist
#

yeah, that is what I used when I ran an i7-6700k

#

so your 7700k should do fine, lol

lament blade
#

hopefully

#

what about other settings?

#

dont need to change anything in advanced or anything?

weary mist
#

nope, should be good

lament blade
#

ok imma try it now

#

do i just need to use the overlay url in obs or do i have to add a url for each widget like in streamlabs

weary mist
#

just the overlay URL. your choice how you build it. Either you can build them all into one url, or have seperate (easiest is in same url)

lament blade
#

ok i downloaded a custom theme from the theme shop or whatever is that all in one

weary mist
#

so you just need to add the URL to obs as a browser source, and you will see the whole thing appear

lament blade
#

Yea that helped

#

alot

#

thanks

#

another question

#

is it possible

#

to take an alert from one of ur overlays

#

an animted alert*

#

and put it in not a animed overlay?

#

animated*

weary mist
#

yeah, click the alertbox widget, then in the layers tab, click duplicate, then choose the overlay you want it to be in

lament blade
#

btw

#

another question

#

Does StreamElements OBS use more resources then OBS studio?

weary mist
#

it shouldn't, it is just a plugin to OBS studio

#

I am streaming with it right now, no issues

lament blade
#

okay another question

#

Im using streamelements right

#

whenever an alert pops up

#

it just goes echo mode

#

cus they pop up on my other scenes

#

aswell

#

if that makes sense?

nocturne pelicanBOT
#

@lament blade Make sure to :ballot_box_with_check: β€œShutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck β€œSwap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

lament blade
#

Currently i am using 3monitors

#

would disabling one help my stream quality?

simple oriole
#

How would a create a panel for people to subscribe to my twitch channel

nocturne pelicanBOT
weary mist
#

@lament blade no clue on that, might depends on different stats including monitor type, etc. But I am running an rx480 and a ryzen 7-1700x, and 3 monitors while I stream

lament blade
#

gotcha

scenic lodge
#

Good Morning πŸ˜ƒ My bot name has not changed yet. Help please!

cedar fulcrum
#

Hello @scenic lodge did you follow those steps?

#

!rename

nocturne pelicanBOT
#

Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

scenic lodge
#

I sure did and nothing happened

floral badger
#

Hey guys i i’m wondering is there eny way to make a longer command than 400 characters because i want to use some custom api’s but they do not fit?

scenic lodge
#

So, no one can help? I was told to join the Discord from the main site if I needed any help.

cedar fulcrum
#

@scenic lodge I will look it up

scenic lodge
#

Okay, thank you

cedar fulcrum
#

@scenic lodge I tried it now and it seem to work for me I will DM you and we will try to do it again together

scenic lodge
#

Okay, Thank you!

wind patio
#

Good morning. Im trying to make store, i added store items, i made them as Sound effects, but when i bought it from store, nothing is showing up on my obs or twitch, i can hear it in obs, but i cant see that gif. Any ideas please? Thank you for your time

zenith widget
#

@wind patio You need to have the redemption widget added to the store and make sure the items are set as "Store Perks"

#

and to overwrite the default alerts

wind patio
#

I changed it to stream perks and it works, thank you so much and sorry for your time, thank you

zenith widget
#

Don't worry about my time, its what I'm here for and others as well πŸ˜‰

white lintel
#

What are y'alls sub emotes?

zenith widget
white lintel
#

I meant the ones like

zenith widget
#

I don't have sub emotes.

white lintel
#

The SE bot can use

zenith widget
#

Or if SE bot can use your sub emote?

white lintel
#

Nah that's what I meant thank you

#

Do I just go one it's page

#

And see it's emotes int he menu right?

zenith widget
white lintel
#

Aye thanks mate

pearl light
#

@oblique steeple have you tried relogging in?

#

via the top menu

oblique steeple
#

nope but i will try it rn.

#

Okay i can't. If i click the reconnect button the white windows flickers one time and nothing happens. Should I try to reinstall it? πŸ˜„

pearl light
#

hmm

#

try reopening the app first

oblique steeple
#

reopened OBS like 4 times

pearl light
#

ok, let's try and reinstall then

oblique steeple
#

Your uninstall How To says that I have to delete a file called "obs-streamelements.pdb" but it doesn't exist. Is this bad? πŸ˜„

pearl light
#

you don't have to do that, just reinstall and you're good

near nexus
#

Can we update obs.live or do I need to redownload?

pearl light
#

you can update @near nexus

#

tag me if you have issues after the update

gilded yew
#

updating obs.live takes forever

#

literally downloads at 56k

upbeat tree
oblique steeple
#

Well my problem is fixed after i reinstalled. Thanks for the help. πŸ˜„

zenith widget
#

@upbeat tree Where do you see that?

upbeat tree
#

obs.live On the left panel click the 3 bars for activity feed

zenith widget
#

@gilded yew I would suggest just in case to stop the download, turn off your router for 5 minutes or so and then turn in on and try again

upbeat tree
oblique steeple
zenith widget
#

aaah i see

#

I see it squished

upbeat tree
#

Well

#

I relaunched and it fixed it

zenith widget
#

Ok, I'll report this πŸ˜‰

upbeat tree
#

But yeah still report it lol

vital wyvern
#

@gilded yew where are you located?

zenith widget
#

I actually just closed the tab and opened it again and it was fixed

#

bug reported and documented

upbeat tree
#

Also @zenith widget
Even with font size set to smallest you can't shrink the activity feed anymore

zenith widget
#

I don't understand this one

gilded yew
#

@vital wyvern in russia

upbeat tree
#

Whith the font all the way down there is extra space you could make the activity feed smaller

vital wyvern
#

And is it fixed now after the restart @gilded yew

upbeat tree
#

But it is locked to a set size

zenith widget
#

I can set it to minimum slider position and I don't see any extra space or anything on the slider

#

it is a bit touchy

upbeat tree
#

okay

zenith widget
#

Maybe a gif/video of the thing you are noticing

upbeat tree
#

it doesn't matter lol. It's not a big deal

zenith widget
#

Any feedback is good feedback

upbeat tree
#

oka

#

well

zenith widget
#

and suggested a hide/unhide button like the filter arrow

#

so yea, any feedback is good feedback

upbeat tree
#

Bring the font size all the way down and you don't get that anymore.. IF you forst the alert to be on the second line and hte name above it, then you would be able to decrease the size of the activity feed

#

the activity feed could be smaller but it is locked at that width

#

Medium the names and alerts look clean, on their own line. But shrink the font, it starts doing weird stuff and has like wasted space

#

Like you can make it as thicc as you want. But you can't make it skinnier then that

#

Also.. dunno if it is possible... But Can we get a way to make studio mode preview and live view stack ontop of each other? There is a lot of wasted space, and really tiny and can't make anything out

zenith widget
#

I think the studio mode thing is OBS related and we can't do anything about it.

vague minnow
#

Seems to be on OBS side, no?

zenith widget
#

Gonna start writing down the feedback

upbeat tree
#

okay, just wondering

zenith widget
#

@vague minnow Umm I don't understand what you are asking cohhHmm

vague minnow
#

I said that is certainly an OBS behavior :)

zenith widget
#

oooooh

#

sorry NotLikeThis

vague minnow
#

Maybe I wrote some mistakes 🀐

zenith widget
#

After rereading what you said, it made sense in my head...my mistake, I'm juggling couple of things atm NotLikeThis

vague minnow
#

No problem 😁

zenith widget
#

@upbeat tree Reading and showing 2 different screenshots about the font size now made sense to me

upbeat tree
#

okay

floral badger
#

Is there a way to make commands longer that 400 because i want to use some custom api’s

zenith widget
#

How long is your custom api call?

floral badger
#

I don’t know exactly i was working on the command and then saw it would never fit i’m making an automatic win scoreboard with wins93(solo:8,duo:63,squad:28) but i need a seperate link for each of them

#

I don’t understand api’s very well but i found a template online witch I’m trying to modify

misty aspen
#

I can't see chat of one person in my streamelements chat

#

All the rest shows up fine

#

Except for one single person

#

Reloading didn't fix

zenith widget
#

@misty aspen Can you show a screenshot?

#

@floral badger Can you DM me the thing?

misty aspen
floral badger
#

Okay

misty aspen
#

2nd is on my dashboard chat in chrome

zenith widget
#

@pearl light ‴

pearl light
#

O_O

misty aspen
#

I have no clue dude

#

We're all here just staring and laughing because we have no idea what's going on

pearl light
#

thanks for reporting this we'll take a look

pallid cedar
#

heyo any mod or dev PM me pls

vague minnow
#

Same here

atomic hollow
#

what do you guys need?

vague minnow
#

Cant see message on OBS Live for some persons

atomic hollow
#

in chat?

pearl light
#

@vague minnow can you send me their nicknames?

vague minnow
#

fresh0mint if I remember

pearl light
#

thank you

floral badger
#

i've just added this shoutout allert to as a video in an overlay but i was hoping to find a way to put a timer on the video. is this possible because i want to show this only once every 15 minutes or so

vague minnow
#

Make a 15 minutes video and enable loop @floral badger

floral badger
#

is that the only way?

vague minnow
#

I'm doing it this way for the moment

#

you can also use python script in obs I think

floral badger
#

yea but i'm trying to put every thing to stream elements so if i go to events i don't have to set every thing up over there

#

ill do the 15 min video than

zinc mirage
#

so i noticed the notification for obslive, is it like a seperate program? or like an addon/mod for obs?

floral badger
#

its an extantion so you are able to have your chat and allerts next to your preview video so no death space eny more

#

@zinc mirage

zinc mirage
#

does it work with vertical screens too? (1920x1080 size)

#

some screens tend to wanna mess up

vague minnow
#

@pearl light same with "sandy2803"

pearl light
#

ok checking it out

zinc mirage
#

so i tested it out and you can have it on a vertical screen and have it work, but it's best to change the layout on the normal screen before you move it over to the verticallly position screen

dusty merlin
#

How do I delete/edit custom commands? I only have the option to enable and disable after creating one and no other options on the customer commands tab

zenith widget
#

what

nocturne pelicanBOT
#

@dusty merlin You can make changes to custom commands in chat with!command add/remove/edit/options/show Valid flags for !cmd options are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number). --- Example: !cmd options twitter -usercd 60 -type reply -level 250

zenith widget
#

ok discord is maybe lagging a bit

normal igloo
#

@zenith widget Having problems monka

dusty merlin
#

So why isn't there an option to simple remove the command from StreamElements directly? Because the bot response isn't working to remove any commands.

normal igloo
#

@dusty merlin You can remove custom commands from the website tho

dusty merlin
#

Im a bit of an idiot at times

#

but Im not seeing it

normal igloo
#

@dusty merlin And this is for your actual channel or you a mod for a Broadcaster

dusty merlin
#

This is my actual channel

normal igloo
#

strange You should have Actions

vague minnow
#

@pearl light same with "kuroooooooooooooooooo"

pearl light
#

@vague minnow can you press the chat reload button (top left, really small) and check again?

#

i think we fixed it

normal igloo
#

@dusty merlin You tried zooming out On your web browser Maybe it's just hidden From your view

#

?

dusty merlin
#

I think I found the bug, I updated my username like a month ago and the site no longer recognizes me as the broadcaster, even though Im signing in directly through twitch

#

Not sure how to fix this though, it doesnt have anyone listed as Broadcaster anymore

normal igloo
#

@dusty merlin Maybe try signing out and in again

dusty merlin
#

tried it. Cache, cookies, different browsers, the works.

normal igloo
#

@pearl light Any recommendations for this ^^^^ I sort of ran out of ideas yogev

pearl light
#

sorry i'm in a meeting, i can help in 20 min

dusty merlin
#

Under User Management, theres just no broadcaster anymore. So Im guessing thats what broke hahah

zenith widget
#

@dusty merlin Sorry, discord was down for me. Icould not tell you. Maybe you've disabled the edit commands for the bot, thats why you could not use it in chat

#

but you can delete custom commands from the dashboard

dusty merlin
#

Except that its not recognizing me as the broadcaster anymore

#

It thinks theres no broadcaster for my channel

zenith widget
#

Its imposible to not be the broadcaster

#

log out of the dashboard and back in

scenic lodge
#

I still need help with the bot. I've been asking for help since yesterday

dusty merlin
#

I did that...

normal igloo
#

@scenic lodge What's the issue you're having

dusty merlin
#

Cleared cache/cookies/different browsers

scenic lodge
#

The name change for the bot is not taking

zenith widget
#

@scenic lodge make sure to cover all the requirements

nocturne pelicanBOT
#

@scenic lodge Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

vague minnow
#

@pearl light GG it's working

scenic lodge
#

I did

pearl light
#

@vague minnow thanks for your help in finding this

vague minnow
#

np gj

zenith widget
#

@scenic lodge Restart GC and then go to the settings and scroll down and you should see it

scenic lodge
#

Is anyone available for voice support?

#

I did that too

zenith widget
#

Are you on a MAC?

scenic lodge
#

no

zenith widget
#

see this white line? thats a scrollbar - not sure if you've been told above by James

normal igloo
#

lol Good find @zenith widget Totally forgot about the scrollbar xd

zenith widget
#

I knew that was the original problem but got confused as to the other problems about not being a broadcaster level WaitWhat

normal igloo
#

Yeah I'm still confused about that myself

zenith widget
#

As I see it, the custom name for the bot is ON

#

Did you want to use another name?

scenic lodge
#

Thats not the name,lol

dusty merlin
#

Its not there. Im just using the live chat at this point.

scenic lodge
#

That's my name lol

zenith widget
#

@scenic lodge Then you have not followed the steps correctly πŸ˜‰

#

Log out of YOUR twitch name

#

log in/create another twitch name for the custom name

#

go get that oAUTH token

#

for that NEW name, place in GC, you are done

scenic lodge
#

I did, in the setting under bot name, it shows " Honichumbot" but thats no what comes up in chat

zenith widget
#

log out from the custom name and log back into your own name

#

You have not placed the proper oAUTH token

#

trust me

scenic lodge
#

I did

zenith widget
#

Restart GC then

scenic lodge
#

I'll try again just or you πŸ˜ƒ

zenith widget
#

but I assure you, if you've placed the proper oAUTH token, it would NOT be your name πŸ˜‰

floral badger
#

guys is there a way to set an delay on the a video you play in your overlay? because i tried with just uploading an 15 min vid but the filesize is to big. eny ideas its for an shoutout popup.

zenith widget
#

Video delay - if its an alert it can be delayed via the animation settings

#

if its a video set on loop, you will have to loop it in a video editor

scenic lodge
#

@zenith widget I'm signed into my bot account, used the token given and nothing has changed lol

floral badger
#

i just want it to be automaticaly played every 15 minutes

zenith widget
#

@scenic lodge did you restart GC afterwards?

scenic lodge
#

Yep

zenith widget
#

show me in a screenshot in a DM where exactly you are placing the oAUTH token in GC

normal igloo
#

Oh by the way @pearl light I'm available whenever you're ready for that DM conversation pepethumb

zenith widget
#

I cannot join voice, as I can't speak at the moment

pearl light
#

it kinda looks like that pepe is flipping me off LUL

scenic lodge
#

It works. Thank you πŸ˜ƒ

normal igloo
#

lol Oh yeah I think it's meant to be a thumbs up tho trumpW

zenith widget
#

@normal igloo cohhN

normal igloo
#

@zenith widget pepethumb

zenith widget
#

@normal igloo GunL cohhWut

#

stop flipping us!

normal igloo
#

Put the gun down bro monka

#

flipping its a thumbs up trumpW

uncut epoch
#

How can i earn points i am a streamer

normal igloo
#

Let me see if I have the bigger image

uncut epoch
#

Δ°n my own channel how can i earn points

normal igloo
zenith widget
#

@uncut epoch Why do you want to earn points your self? cohhHmm

uncut epoch
#

How??

zenith widget
#

@normal igloo He is looking at that finger likes its lunch DansGame

uncut epoch
#

Thx

normal igloo
#

@zenith widget trumpW

lament blade
#

Hello

normal igloo
#

@lament blade Hello PagChomp

lament blade
#

was wondering if it's possible to uncheck auto hosts from showing up somewhere

buoyant sigil
#

hi is the bot having trouble relaying twitter messages again?

lament blade
scenic lodge
#

SO...LUL, new issue. Um........when I do my commands using my new bot name it no longer displays my link within my custom command

normal igloo
#

@lament blade no You can raise the viewer requirement To combat auto hosts tho

floral badger
#

hey i have just set up my follower goal. but i have a problem its displaying that i have 102 follows instead of my current 250. is there a way i can add follows to it?

normal igloo
#

@buoyant sigil yep This is due to Twitter And they stupid limiter xd

buoyant sigil
#

okay thanks πŸ˜ƒ I know you guys have had to update that from time to time. This one happened quicker. Those bastuds

lament blade
#

Okidoke

scenic lodge
#

@zenith widget I need you! Scroll up

lament blade
#

Thanks

buoyant sigil
#

I really love that twitter module

zenith widget
#

@scenic lodge /mod <username>

normal igloo
#

I do too @buoyant sigil But apparently Twitter doesn't love SE tho monka

zenith widget
#

Its not that twitter doesn't love us, they don't love people using their API 4HEad

buoyant sigil
#

doesn't make sense

#

it's like free publicity kinda thing πŸ˜›

scenic lodge
#

@zenith widget Luv you for life, thank you huggies

zenith widget
#

People have used their API to spam post tweets and retweets

#

A LOT

buoyant sigil
#

ohhhh

#

well yeah that part makes sense

normal igloo
#

@zenith widget Yeah but isn't that pretty much the same thing tho trumpW

buoyant sigil
#

that sucks

zenith widget
#

They've just placed hard limiters on that to prevent spam and it doing so may have hindered us as well.

#

I may or may not be talking out of my ass

buoyant sigil
#

yeah it's seriously my favorite module out of all the bots and stuff

zenith widget
#

but its the most logical thing at the moment that explains their limitations

buoyant sigil
#

yeah makes sense

normal igloo
#

@zenith widget yeah I know I meant it as a joke

zenith widget
#

@floral badger So since I can't see how many followers you have, due to missing TWITCH link on your profile. Is the goal widget showing 250/102?

#

Goals tab and just adjust the goal

floral badger
#

my allert: 102/300 real life 240/250

normal igloo
#

!connect

nocturne pelicanBOT
normal igloo
zenith widget
#

This is the current progress of the goal

#

set that to what ever you want

#

and then adjust the widget settings in the editor to what ever goal you want

floral badger
#

and @zenith widget what would you suggest to do to make the "don't forget to follow" popup show every 15 minutes?

zenith widget
floral badger
#

yea i don't get the part about if its an allert do you mean an follow allert?

#

and if i loop it in the video editor the filesize gets to big

uncut vessel
#

What is the resolution i should be using on the superthemes? I seriously cant seem to find it out lol

zenith widget
nocturne pelicanBOT
#

@uncut vessel The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

floral badger
#

ooh sec ill check it out

zenith widget
#

@floral badger You can play the video directly from your OBS

uncut vessel
#

Omg thank you clt f worked perfectly lol

floral badger
#

@zenith widget yea but i want it to be in stream elements so when i go to events i don't have to transfer that mutch

zenith widget
#

make it a gif

floral badger
#

ill try thx for the help as always PepeLaugh

zenith widget
#

That is used mostly for things that don't show often

#

like ALERTS

#

to convert your video from a 15 minutes video to a gif

#

good luck

floral badger
#

FeelsChromosomeMan ill try

uncut vessel
#

One more question ... I have a stream countdown scene through the super theme when it counts down how do i reset the timer?

#

just reload the overlay?

#

nvr mind

#

im autistic

#

LuL

wooden shard
#

Hiya, I'm trying to figure out how to change the bot name for my StreamElements bot on my Twitch page. I've setup an alternate account with the bot's name. But, I don't seem to see the setting in Ground Control that lets me do anything with that setting. All I see is keybindings for music, the ability to turn on/off music, and compact mode

nocturne pelicanBOT
#

@wooden shard Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

wooden shard
#

That's the thing, I don't see anything in Ground Control for oAUTH settings

#

Also, should my JWT for GC be 'my' account or the bot's?

clever mango
#

Check the requirements for custom bot name

#

It doesn't show up in Ground Control until you meet the requirements

wooden shard
#

Ok, I think the step I was missing was the Panel.

#

for "active overlay with alerts" it just means I have to have an account setup with an overlay? I don't have to actually be live?

#

So, is the JWT Token supposed to be Hockles or HocklesBot's token?

summer mulch
#

the bot

weary mist
#

No, the jwt is yours

#

the oauth is the bot\

summer mulch
#

that ^

wooden shard
#

the panel is "StreamElements Leaderboards" correct?

weary mist
#

no

#

the panel is your tipping page

#

which you can get instructions on setting up in the Tipping Settings page of your dashboard

faint musk
#

how do i reset chat in obs live ? i clicked on something and it shows pe twitch page now

#

me*

narrow coyote
#

go to StreamElements > Reconnect streaming account in OBS

faint musk
#

thanks

wooden shard
#

Thanks @weary mist and @summer mulch !! -- I forgot that I never switched my tip link over to SE from SL

#

One last thing, do I have to keep Ground Control active whenever I am live to keep the bot name changed?

narrow coyote
#

yes

wooden shard
#

okie doke

upper steeple
#

what is this merch thing on the activity feed in the filters ?FeelsGoodMan

zenith widget
#

Secret shtuff

upper steeple
#

ooooooo

zenith widget
#

beta testing merch stuff, but not sure why its there and how long it has been there

upper steeple
#

not sure i just noticed it today