#helpdesk-twitch
1 messages Β· Page 295 of 1
As a Full Editor, I can't see the those options in my streamer's dashboard as well @near grail
But as a Super mod, they can have access to !setttile & !setgame
@pine hemlock nope. they're for everyone
@dry hare Did you try disabling the store item option in the extension settings, saving and then re-enabling it again?

or disabling the items and re-enabling them one by one?
yep. I've tried the extension settings. Let me try the store items really quick and report back
i'm gonna take a bite of my pop tart first
I would suggest disabling the item
wait couple of seconds
then enabling it and check if its showing up
and do you actually have any disabled items currently?
Can we get an option for tippers to pay the fee's i hate tipping people and knowing that paypal takes a cut of what i would of given them :/
Optional of course
@dry hare Are the items "redeemable via chat"?
@wanton jetty That is up to the tipper really or the minimum amount you place...if you want minimum 1$, then palce 1.30$(if the fee is 0.30 for you)
I've seen streamers do that, so the tipper more or less covers the fee 
Yeah thats what i mean but streamlabs has a button where the tipper covers the fee
Ye
I don't see it in SL
Thats where i saw it think muxy has it to
Its a unticked box that says cover tipping fee and the tipper can optionally tick it
Pretty sure there is an idea post for this already

@wanton jetty Here is the StreamElements Ideas Board: https://strms.net/ideas
Get a bored where i can log in with twitch and ill gladly post my 100 ideas
Register in under 1 minute 
That requires effort... aint no one got time for that
Trying to fix my pc right now

then you dont get to vote on what comes next π
Loading for like 10mins /:

@zenith widget nope
@dry hare Store Items must be redeemable through chat to be seen on the Extension
you said they are not showing via chat
Give the extention some time to update
Does the extention update in realtime coz if so DAMN thats a bitch on the system lol
:O
Should be pretty instant from store settings to extension
Is redeemable via chat ticked

It will normally be what the item name is
With some extra crap
WAIT THERE A SYSTEM FOR AUTOMATICALLY HANDING OUT KEYS
and you tryed logging out and back in?
What is this madness
Maybe try the ol, part bot, log out, log in, rejoin bot
Yes there is a stream store item for key redemption
Yep, did all that
tried that a couple weeks ago @winter zenith
did that too @narrow coyote
Seriously since when the fawk did SE have a automatic key dispersal system... i need help setting that up iv 100's of keys for XBOX PS4 and PC for my Warframe glyph
link me ur store page
nailed it
surprised it didn't link it, but didn't want it to spam π
does it only do 1 key π¦
yes
Welp nvm then
there are some games that I only have one key for, and some that I have multiple for
it's 1 key at a time
I'll make a new item to see if there's something wrong with the ones I have
That system could be advanced so much then, iv like 500 keys would be nice if i could add them to a table and when somone redeems a key the bot automatically sends a key out to them via whisper
maybe it doesnt work since its only key items?
make a soundeffect one ore something just to test it pls
no @wanton jetty
the key wil display on the store page or in there StreamElements dashboard
so i know what it look like
I'm having an issue with emotes not showing up when stream elements is set to display them in a command. The command worked a couple days ago and stream elements is working fine with the other commands from what I've seen so far. I've tried redoing the command and get the same result. It looks fine on mobile its just desktop that is having the issue. (Im using chrome)
from a consumers end
@smoky hemlock what is Lucian6Hi ?
looks like a emote from another twitch Streamer
okay, sound effect uploaded
It is a twitch streamer emote
the bot needs to be subed to the channel
omg really? Keys aren't visible via the panel / chat?
nope
It is subbed to the channe;
wth
because there is no way to see the key on chat or extension ater redeeming it orsuna
at the bottom of the image you can see it displayed properly on a seperate command
@smoky hemlock did you look if the streamer has changed the name to the emote?
you mean the Coffee mug?
Yes the coffe mug and the name is the same as well
and you tryed to redo the command?
I did. In both the SE dashboard as well as manually doing it in chat
Is it having an issue with the streamer emote paired with that little beercup emote? What is confusing me is it is only having the problem on desktop
I tried that as well, im thinking of adding maybe a . inbetween the two?
try it π
Looking for a counter command. Something mods can use to keep track of deaths or kills. Adding, subtracting, and resetting to zero would be a bonus
That didnt work either
@signal depot
!Died ${count deaths}
this will add a number to the counter
and then have a command:
!deaths ${getcounter deaths}
this will ONLY show how many deaths you have without adding any to it
To reset it:
!editcounter deaths 0
@smoky hemlock that it works with other Commands led me to belive that it is a twitch problem of displayin.
If you say only on desktop and on mobile it seems to be fine
Oh wow, it also isnt showing some of the free twitch emotes either
Maybe it is a twitch issue then, but its just when SE is doing them
@lament blade if you can give me an exsample I can try to figure it out 
So if some one Donates/followes it makes a appearance on the dashboard and the sound is playing aswell as the text but not the gif?
or is the Event poping up in the Dashbord, but not on stream (no sound, no text, no gif)
or is the event not comming up at all
it should say some more stuff like... "Died ${counter deaths} times"

π€
now I am confused
It's count instead of counter π
I am an idiot... 
Ok so this key system
lol thanks guys
does it only give the user the key after i accept it or right away
hmmmm
that litterally voids tho whole accept the redeems page :/
and seems exploitable
for refunding the item
what do you mean with exploitable?
Well if somone redeems 2 keys and there only allowed 1 they get both keys instantly :/
The accept/deny page was made for Stream Perks, it was in place before Access Codes was even a thing π
why should they be only allowed one key?
My glyph is supposed to be 1 per user
@wanton jetty set a super high user cooldow
yeah you cant limit how much one user can buy
yeah scalper right
but if they wait for that long they will have the ability to buy it again
the edit is a default comman
Ah ok
no need to add it @signal depot
Excellent excellent
you just have to type the name of the counter right
beause you can have diffrent counter
Oooo
Hello guys. i used a thema on streamelements but on the place for top donator it keeps showing "no data"
so you also can have a winner counter set up exactly like the death one @signal depot
only to edit this one you would need to type
!Editcounter win 0
@toxic mauve go to the Overlay editor and edit the overlay in question.
Check the Top tippers Widget and see if it is set to "all time" or "session" or "monthly"
I manage to hit a lot of coyotes in GTA. Going to have a coyote count and death count 
ok next question @weary mist is there an indication on the list as to what codes are given out as im keeping a backup of the codes incase of a issue but im just wondering if on the list a tick or cross is added at the end.
you can see at the store redemption page what was given out
and what the name of the code is
but it gets deleted from the list after it got bought
β«
right ok
redemption history
πΌ
ahh okays cool
well according to google 2592000 is 1 month
so thats my cooldown π
(thats also where the viewer can look up there redemptions)
That works π
Aww man I have to have my Media Request tab open at all times for the music to play for song request?
yes
That's a bummer
Can someone show me a example of what a redemption looks like from the consumers end ?
you can also use GC for it @signal depot
I would not recommend it because it has some bugs
since Mediarequest got redone
click your name in the top right, then go to my redemptions @wanton jetty
or set up a test redemption
What's GC
that is how I do it
@signal depot Our Desktop App Ground Control: https://streamelements.com/groundcontrol
I'll poke around it and see how it handles
just test it yourself 
lol, I left my test up on accident before, on of my viewers redeemed it xD
sounds good @signal depot
Whelp, I put the ability to at least display key redemption items via the panel / chat so people know they're there
Can somone who has back end access grab one of my images and send it to me plz from the site... im trying to save one of my panels to edit it as i cant find the original and its saving as a webp
doin me nut in
I want to make my warframe ones match
https://streamelements.com/chrisishd/store
as there kinda standing out right now lol
So far it's working great @winter zenith all commands for it are working while it's minimized
which image?
DMed @wanton jetty
who did you DM @zenith widget

ah, lol thanks
so when you set a follower goal
it formats as 10/150
but I'm trying to see if i can display it as 100/150 (ie the total follower count?) not the number of followers since I started the widget?
and same with subs
https://streamelements.com/dashboard/session - go to the goals tab and set it to what ever number you want
xD
You can also access this from the Overlay Editor, in the Data tab
and because I am different, I say use the Total Followers widget, and add a "/150" on the end as that pulls your exact follower count from twitch
no no i want the first number to be the actual current followers
the goal is fine
this is telling me number of follows in the last couple days - ie since i added the widget
@autumn verge read what I said
ohh LOL
not to mention, they litterally told you how to CHANGE that number xD

π€¦ I didn't realize changing that number would permanently change it
both are solutions to your problem, but each has their drawbacks
I was like, but if i one-time change it... it's not gonna stay that way
their solution doesn't account for unfollows, my solution can't be in bar format
yeah i'm gonna swap to yours
because the goal is static, the number of followers may not be
and it's only text so
bar format is not an issue
i clicked into the page you guys sent me @zenith widget @narrow coyote and it didn't occur to me that i could CHANGE those, i was like, hey cool i've seen this page - but i didn't realize i could manually override >.<

like i said, working on this makes me feel hella smart sometimes
Question: I have been experiencing buffering on twitch and done just about everything to mitigate. Is there anything on the StreamElements side of life that would account for this? Thank you. Sincerely sent, ~Beauty
@haughty crane Don't use an animated theme
Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
And use above settings for scenes
okay guys. thank you so much. i will let you know the results.
Can stream elements do a random number or random user you put in, say for like giveaway?
@lament blade we have an entire giveaway feature
and there is a random number variable
U know what itβs called? I canβt find it for the love of me
All I seen is the command giveaway but nothing else
There is an entire giveaway tab on the dashboard
Wth I guess Iβm blind , thanks guys

can the bot get a /me mode plz :D
All my stuff the bot anounces is in /me from my custom bot and then SE kinda stands out lol
@ripe herald
There are more different designes of alerts if you emulated them all some of them are different this is just example of the alert not based on text
if you want exact alert I can send it to you but previews are example of one alert not all of them it would be to much to put all alerts on one small screen
did you try animated or static one
are you sure they are all same π
because animated one have animation and static are just static
it's not a bug it's just like I said it's just set up
you can download and replace with this one
Give me a few minutes and Ill make separate alerts that you can use
I'll tag you when I'm done
you can't copy video only alert itself
how you mean animated box
if you use this alert widget on your overlay it will play that alert
if you mean you want to replace with that one i've sent you
?
you just click change video
and upload the one i've sent you
you can't I'm sorry :/
there are some work around that but it's nothing that will change it one second :/
like I said before alert box have more versions of alert
and it shows one of the version
but I will change it now
so no one get confused by it π
No worries Ill publish not new version
and all you need is just create that alert and delete all boxes from theme you created as first one
and then copy the alert to all scenes if you want
@median crest
I will bring back the animated themes soon as we fix one problem that happen with some animated bars
anyone know good "scene transition" gif or vids? π /obs /
anyone know how to export the loyalty db from streamlabs
only if you are using the localized bot. I do not think that the extension loyalty is currently something we can import
hello everyone, Im having trouble with alerts in SE. any reason why it i wouldnt hear the alert?
Are you using a premade overlay?
If yes, I suggest checking if you've muted OBS in your windows sound mixer(also applies to your browser if you are testing alerts and don't hear sound)
No premades. Not sure whats going on. have ground control up and the dashboard up in the browser
Have you setup an overlay if you are not using a premade overlay?
and then added it into your OBS?
When i go to the My Overlays tab i selected Create blank overlay and made my own.
Its added to my obs, and the sound worked before
There a command to purge chat?
Then did you go to the overlay editor and made a test alert
Im using 2 PCs. both have ground control up, but one PC plays the alert noise and the other does not
thanks
ground control has nothing to do with the alert sound
When I run the test alert in the overlay editor the sound works temporarily
@tropic fossil That doesn't make sense what you just said. Only the PC with the OBS and Overlay will play the sound
it will play on the default audio device on the machine OBS is running from
ok that makes sense KITE, but its troublesome because im using NDI so i dont hear alerts nor dose chat
Not really sure what NDI is, but if there is no sound from alerts, it sounds like it is going to be an issue with the audio source and OBS
@tropic fossil when did this issue start occurring?
Hi just started using your service and love it so far, one question any reason why the twitter notification doesnt work when I start my stream?
@compact egret if you are referring to the twitter function in chat, this is due to a limitations from twitterΒ΄s API π¦
so it will never work or only work sometimes pal?
Are you talking about this? https://streamelements.com/dashboard/social-media
@compact egret until tiwtter helps us out with the API, they are limiting our calls, which means that it will work occationally
Ha ha true dat ha
Can i use stream elements even know that i stream on Xbox
@timid zenith Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
How do I change my profile pic on streamelements
@real frigate You go to this page https://streamelements.com/YOURNAMEHERE
https://streamelements.com/dashboard/profile Open my profile
And change it here
@narrow coyote I'm sick of seeing your avatar for this question 

You and your red gun 

xD
Thank you
hey there I have a question : when I'm on this page : https://streamelements.com/dashboard/tipping-settings
nothing appears on my screen (I can't set the tipping settings).
Can you say me if it comes from me or from the website please ?
Anyone else have a problem with their overlay not loading?
It's not showing up on stream, and when I try to launch it in a browser window I get "This page isn't working" "streamelements.com is currently unable to handle this request"
And it was working literally 10 minutes ago.
Never mind, guess it was just a temporary hiccup.
Definitely not on my end. Everything else was working.
π€
@drowsy basin What browser are you using?
umm i need some help my tipping page wont open and i even tried refreshing it
@high crater try refreshing it again
i did and it still dont work π¦
Hey guys and gals! Quick question, is there a way to have scrolling text for donations through tiltify? For instance Tomato donated 43.03, George donated 5.00
Hey dudes overlays don't load :/
We are investigating the issue, it seems to be intermittant with people
Found the issue. It seems an intermediary is experiencing network issues and slowness
@high crater, @karmic wigeon, @regal thunder try accessing it now. Things just started working ok for me again
Its definitally there, there might still be some residual connection issues while the intermediary gets there shit back together
nah its not that is that i cant get into the settings of the tipping page
like the settings
?
what does the rest of the page look like when you click that button?
you may need to try a cache refresh: ctrl+shift+r
Does it show like that @high crater ?
Is it just white? I had one person run into this issue, it was related to blocked cookies on SE site
you are blocking cookies, allow cookies on SE site
how do i do that?
what browser are you running?
google chrome
oh yeah i see it
yeah i have done it
for some reason it had streamelemets on block
it just automatically just blocked it
at least we have it fixed now π
yeah π
Is there no variation setting for stream store purchase alerts? like setting a different sound/picture per item redeemed? dont see that option.
@spare grotto you set that up per item in the stream store
The alerts will play what image is put on the item
ok so they just arent showing in my emulate event then? they are all set in the actual store.
yeah, to test them, you should redeem one
thanks. will try now
@narrow coyote I'm using chrome and i can't load the page from my 2 pc and my phone.
did you see above? If you see white where the settings should be, you are blocking cookies to the site
Is there a way to change the bot's username in chat?
@timid ocean Custom bot name requirements
- StreamElements bot modded and in chat
- Active overlay with alerts
- StreamElements tipping page in the panels below the stream (!panels)
- Create a twitch account for the name you want to use
- Ground Control app must be running
Steps to enable custom name
- Sign in to https://twitch.tv with the bot account
- Install and run Ground Control (!gc for download)
- Visit https://twitchapps.com/tmi/ and generate an oAUTH token
- Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
- Restart Ground Control (custom name may take a few minutes to take effect)
wow. okay. thx.
check to make sure that the layers are not locked
and that you are clicking on the right layer
you have the page open either in the website or Ground Control?
do yo uhave it turned up? and check your mixer settings to make sure that it isn't muted.
If you are using the site, make sure the site isn't muted as well
xD
there are too many ways to mute anything anymore, lol
routing things through a sound mixer has been one of my better decisions
it lets you shut things on and off more precisely rather than checking mute buttons in six different spots
In the recent events none of the followers appear to be showing anyone got that problem too?
@graceful kindle did you check to make sure that the followers box is checked (in case they are getting filtered out)
Hmm....Twitch says I have 44 followers, but StreamElements says 28....
If you are talking the number on your dashboard, that will only track follows you have gotten since you started using the service. Any data widgets that show total count should reflect your total follower count
Ooohhh......
any updates on the custom event log not staying up on the overlay? when i change scenes it resets until new updates come in. same with twitch chat it clears when i change scenes
Hello, wondering if anyone is available to help.
I'm wondering if its possible to make song-requests available from the Stream Store to not overlap when e.g. two users redeem two different sound effects.
I was hoping there is a possibility to make them queue after each other rather than to start running at the point it was redeemed.
@keen wadi the overlays need to load, so when you transition scenes, the overlay and all elments will be loaded. The event list should reflect the recent events, so I would expect these to show the same data. The only way to keep your chat between scense would be to have the chat widget in its own overlay, and this overlay would not be set to shutdown when not visible. With this the overlay will always be active, regardless of the scene being used. This will take extra resources, so depending on your system there may be no impact, or there might be a performance impact
oo ok, that i can do no problem. but yea just recently the event list seems to not stay
but i can just put them both on there own to not shut down ^.^ thank you
No problem, please let us know if things still appear off with your event lists after making this change 
!gc
Our Desktop App Ground Control: https://streamelements.com/groundcontrol
ty
oh.. in my ground control there is no oAuth settings
@final drift settings, the first line is for your JWT, which will sync the app with your account. Are you trying to do the custom bot name?
@final drift are you on a Mac?
@dapper trellis log out of streamelements.com, clear your browser cache, and log back into the site
Your main account
Oauth is from bot
If you don't meet the requirements the bot rename option will not show
@final drift Custom bot name requirements
- StreamElements bot modded and in chat
- Active overlay with alerts
- StreamElements tipping page in the panels below the stream (!panels)
- Create a twitch account for the name you want to use
- Ground Control app must be running
Steps to enable custom name
- Sign in to https://twitch.tv with the bot account
- Install and run Ground Control (!gc for download)
- Visit https://twitchapps.com/tmi/ and generate an oAUTH token
- Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
- Restart Ground Control (custom name may take a few minutes to take effect)
xD
Need it in a panel on your twitch page
oh
There is a step-by-step how to do it in the tipping settings page
including providing you a panel image
oh ok)
@weary mist the Followers box is checked
when did you change your twitch name?
let me look, hold on
what is the name of the overlay you are looking at
eaaaahhhh!! @narrow coyote @weary mist thanks!!!)
also, relink discord so it pulls the right twitch name @dapper trellis
@final drift 
its still showing chaossparkzz @dapper trellis
Ok I need help here so do I only turn on the chat alerts for I can get a notification follow in my messages on twitch when Iβm live
discord xD @dapper trellis
@rotund pier there is no way to make it live only. Its either on, or its off
Itβs on my chat alerts
@rotund pier what is your native language?
English
ok, then Either I didn't understand your question, or you didn't understand my answer
someone is trying to post something here, raise your hand if its you
which field were you trying to edit again @dapper trellis
I think its a link or something, it gets auto-deleted xD
can't tell who it is though
Yeah, it was SparkZZ
lol
the audit log just shows me that something was deleted
I think it was someone else
Was it your overlay link? Never share that
anyways
what field were you trying to edit again?
lol, I am confused. I thought you were having a problem with changing it in the overlay
lost
xD
its my black magic rituals
o, 1 q more) can i connect my spotify to SE?
@final drift not yet, but it is in the cards for your future
@dapper trellis https://streamelements.com/dreamteam
@final drift not sure about last.fm
hi I was just wondering if you can help me somewhat set up my twitch page and stuff!
any help would be much appreciated, thankyou!
hello
i try making a !hype command using twitch emotes but when i did it only wrote out the emote instead of the actual emote
any ideas on how to fix this
@frail goblet are you using sub emotes, or twitch standard emotes (
for example)
@hoary pond can you be more specific?
sub
@frail goblet you have to gift a sub to the bot, or if partner, make a request to partner aupport
@frail goblet yes
ahh ok thanks
np
this ^^^^

It's a legit question, people have been having is that question since affiliate was released
is there no way to remove auto hosts from streamelements chat notif?
@pulsar hare Unfortunately not at the moment
I am having issues adding a loyalty point store item sound effect it will upload the sound effect but will not upload any icon image.
What browser are you using?
edge
I should try a different browser though wasn't thinking of that
@narrow coyote worked like a charm on firefox
Ok awesome, Edge has the most problems, the site is optimized for chromium so Chrome is the best, but Firefox usually works just fine
Is Twitch down?
Yes
Okay. I just wanted to confirm.
π We're investigating issues loading streams and other channel data. Hang tight.
Thanks! ππΎ
Twitch tweeted 20 mins ago things are ok again
Is there a reason for !commands not showing custom command?
Is not showing my custom commands on the command list
is there a way to change the !time command to 12hr with am / pm showing ?
what is the chargeback fee?
Does anyone know a reason as to why my overlays arenβt loading properly? Itβs only showing partial on my editor and then itβs cut off on my streaming program.
make sure you are adding the source correctly, including the dimensions
@untold plaza To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: βShutdown source when not visibleβ https://youtu.be/KDvLynUqXI4
@low loom depends on what service you are using. Paypal or G2A
paypal
@Mrderooy#5198 not that I know of, sorry
@low loom then its what ever the chargeback fee is through paypal, we can't change that
oh
Itβs not my program, itβs stream elements itself. It wonβt fit to screen in the editor and itβs showing up cut off on my program.
@untold plaza are you using a theme, and did you change the resolution?
yup, that is the issue
the themes are designed in 1080p. When you change the resolution on it, it doesn't scale in the editor, it just decreases the area used
I did...THANK YOU! Itβs fixed now π

my stream is still abit pixelated in games like neverwinter
it drives me crazy it really do
Well, what encoder are you using and bitrate?
6000 bitrate
But if the game is causing this(which it might really), you may be better of asking in OBS discord for help
Some games like Neverwinter(old top-down one, not the MMO) are strange for streaming settings
i watched a guy last night, that had no pixels what so ever
Because they may use old DirectX versions, which are no longer supported by OBS. There are work around, like windows mode and capture specific window, but it may not be the best option.
Well, for starters, the pixelation has nothing to do with SE really, so wrong channel to ask, and 2nd, did you ask the guy how he managed to get to look so good?(also 6000 bit rate may be a bit overkill, unless you have transcoding from twitch and you are trying to stream at 1080p 60fps, for which you need actual transcoding)
Like I said, either ask in OBS Discord for assistance as to a work around on how to stream an old game or go to #general-chat
(or both)
(Unless Neverwinter got a remaster version like Baldur's Gate, then I'm wrong its an old game)
adition?

@fair notch I'm not sure what you mean by "adition"
Is here any plans to make SE alerts & overlays open source?
If by that you mean downloadable then no we don't plan to make them downloadable, to download them and use them externally is actually against our terms of service, definitely no plans to encourage it
the custom CSS option allows you to see the "code"
can you edit the css for alerts for your own use?
yes
when you add the Alertbox Widget and selecte it there is a enable CSS Slider on the bottom ‴
got it thank you.
ping
pong
π
i have somee alerts that were designed for streamlabs, custom css and all, but for some reason will not show in the overlay editor in SE even when putting in the CSS
@untold crest
π
I'm new to streamelements and all the other programs were giving me laggy problems and I was wondering does your program have any problems with lag
In short I think the CSS isdifferent between our alerts and SL's alerts. To some extend. LX may be able to help convert it
uh oh
You programm doesnt have laggs at all it all depends on your setup an what you use @paper scaffold
(by different I mean what they use as parameters and calls)
honestly i'd rather get some new ones made than get it converted, that's just hassle
A gaming laptop
keizar, would of thought both would use same functions, calls hm
I didn't even knew SL provides custom CSS my self, so I have not seen what they use really 
i did a bit of programming as part of my computing course, but was never something i invested in, so this is all foreign territory for me
The CSS from StreamLabs is "Dumbed down" so people that cant do CSS can do stuff.
this makes it easy for non CSS knowing people to change stuff but also limits you from what you can do with it
With StreamElements its "Pure" meaning its more complicated but you can do ALL THE THINGS with it π
There is a pinned doc of all teh custom CSS variables available from us in #dev-chat
it's html, css, js. Looks basic but i could be WAY wrong
SIGH, it's literally my alerts that are stopping me fully converting REE
HTML is simple on its own most of the time, but CSS and JS are not so much simple if you get to the juicy parts really
thats why we have people like @untold crest to help you out π
html was easier, everything else just confuses me fml
dont worry we offer LEGENDARY fast support 24/7 we will fix your alerts
i can read it and understand it, but trying to write or edit it, ya na i'm good thanks
ctrl+C then Ctrl+f in the variable list to find similar call - if not, then just look around really.
just go with some theme alerts and start customizing as you want, easier than remaking all from scratch
You just need to find the proper CSS call/variable - everything else in the brackets as settings should be the same
Or the even lazier approach what Rippz0r suggested @light basin 
i like my alerts though π¦
I think cloud would like his alerts with his CSS
lets try to satisfy him here boys k? 
tbh the ones i have are just temp till i can find the right artist to design me some animated ones D:
oh well, then you'll have to grind that code ^^
I'm trying my best, mom! 
@light basin well if you talk to @untold crest or maybe @empty fjord you may have a designer that could do exactly that
oooooo
those guys are insane with coding and did unspeakable things already for other people π
do they have a public portfolio?
so maybe DM them both and state your case.
I dont know if they have a public Portfolio better ask them yourself :3
Or if you would like to wait for...lets say 4 hours for me to finish my work and get home today I may look into the SL CSS code and adjust it to ours? 
i'm here all day π times is the one thing i have plenty of ;D
Just to point out..I'm a software dev...i don't like CSS+JS...but I can read it and more or less poke around it and adjust some things
if LX or Grot come around before me, then you are saved 
i'm just a pc builder/enthusiast, like... tech support.. aha
i can read code (some languages) but it's really not my cup of tea π i can write and edit bare basic crap too.
it's all good!
i'm in no rush regardless, my stuff is fine as it is until i can convert 
@light basin can you provide me your code on jsfiddle.net so I can take a look at it?
(I can't promise anything to happen fast as I am at work for few more hours, but maybe there is something small)
each alert has it's own custom css
i'll send one of them for you to just quickly look and if you can help, maybe we can talk properly later!
Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.
i believe that is it.
This is the alert style/animation that it's suppose to be i have the video file for the animation, i "believe" the css is for the text.
i do apologies if i wasn't allowed to post. please delete if it's not allowed
I need help
whats up unknown?
@lament blade The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
@lament blade Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
Another problem
go on?
Nevermind, I fixed that one myself.
we like those the best
alright my dude π
However
When I'm adding widget "Top tipper" I comes up with "No data"
Is that normal/
?
have you recieved tips before?
A $3 one
is your tipping page setup, paypal yadda yadda
But that's it.
bare with me
Yeah it is, but I made an intermission thing so I needed to do something with Muxy Ticker and Stream Labels.
Would that have messed with it?
top tipper shows the top tipper for the session/week/month or all time, so you'd have to select one of them
in your case, it'll be all time you'd select
you can still use stream labels for the labels, but may be delayed in updating compared to when you get the alert
awww cloud you so kind trying to help out we appriciate it very much (thats btw how we all started out now we stuck here wanting to help everyone @light basin )
oh god, i better stop then
@lament blade what your problem is that the Label widget is set to "session" by default
i'm happy to help people if i'm able too
@light basin CONTINUE!
if you go to the OverlayEditor and select the top tipper widget you can set it from Session to Monthy or All time @lament blade
do i HAVE TOO 
@light basin no you dont have to but it makes fun helping people π
Theres no difference in settings
for these texts
but I like the bottom 2 better
Please explain
@lament blade I explained
if you go to the OverlayEditor and select the top tipper widget you can set it from Session to Monthy or All time @lament blade
No no, I got that one.
But I mean, look at the colour difference
and stuff
but the text settings are all the same
yeah you need to edit it
:/
Go to text settings and enable shadow
^
looks like the top is bold
However it's not..
looks like a diffrent font buddy
unknown
Font's both roborto.
what i would do, is look at the text section of the widgets you like, COPY all the data you see
and then re do it all in the top tipper widget
that SHOULD bring it all together
am smarticles π
but i still stick to my original comment, it looks like "bold" has been enabled, try turning that off first?
ayyyyy there we go!
I'm sorry I've been such an annoyance, I'm just new to StreamElements, it's so much bigger than StreamLabs.
it's chill man, we all start somewhere
you are no annoyance AT ALL
i'm still learning it myself
we love to have you 
I have one more question.... sorrry
fire away
^
I made my intermission thing IN streamlabs which was all connected to their systems, WILL it work in streamelements after I've done the exporting?
you'd need to recreate a new overlay in SE with all your intermission stuff in
you won't be able to use stream labels though, you'll have to use SE's version
well it'll take half the time because you'll jsut have to recreate it D:
^
correct π
just be sure in layers it's at the bottom
think of the layers has obs sources, they stack on top of each other
we have a timer widget we have text wdgets
as* not has
I DO have the textfiles
you can import PNG's
I dont think so
since our system isnt that complicated as in StreamLabs
we have a editor system with widgets aka Lego blocks
Waiiiit
so you just input the widgets use a font for it and pace it where ever you like
I shouldn't need to redo it, because I've put it in my OBS as my OWN files, the DATA however is going through streamlabs, how do I change it?
Like I told you its no need to do it this complicated 
with stream labels, you use streamlabs program to search for these text files on your pc
with streamelements, you go under data and choose the one you want, it's THAT simple bruh
^
no need to download anything, or any files stored on your pc, that could go missing and break your labels
Where's data? I'm used to the complicated stuff :/
you only have to input one URL in the scene and everything is ready to go no matter on what PC you are
@lament blade I think you still didnt watch the videos I advse you to watch
The data tab lets you control goals and label context, but the widgets are the ones that show said data - just to simplify it a bit mroe
you would make it easier for you ifyou watch our Youtube tutorials and let the videos Teach you how to operate the site 
with StreamLabs
Abstract your self from SL for a moment
^
I'm watching like 3 different videos at once.

ok unknown, just FORGET streamlabs exists rn
it's completely irrelevant right now
Because I watched the introduction thing, another girl showing me how to do the overlay thing, and then another girl showing me something else about it.
yes... thats our team making thse videos to teach you the site
you want data right? what data? latest follower? event list? what do you need exactly
@light basin he need the widgets
all that's found under widget by scrolling down
@light basin
With my scripting
what he needs is:
text Widget
a PNG of the blue Frame
Countdown Widget
Top Tipper
Latest follower
Latest Tip
omg... flv... Not again you stupid OBS
all is foudn in the "Widgets" tab
@untold crest i'll give that a shot in a moo
30day_cheer_amount.txt
30day_donation_amount.txt
30day_top_cheerer.txt
30day_top_cheerers.txt
30day_top_cheers.txt
30day_top_donations.txt
30day_top_donator.txt
30day_top_donators.txt
all_time_top_cheerer.txt
all_time_top_cheerers.txt
all_time_top_cheers.txt
all_time_top_cumulative_donor.txt
all_time_top_cumulative_donors.txt
all_time_top_donations.txt
all_time_top_donator.txt
all_time_top_donators.txt
cheer
donation_goal.txt
donation_streak_timer.txt
donation_streak.txt
donationtrain_clock.txt
donationtrain_counter.txt
donationtrain_latest_amount.txt
donationtrain_latest_donator.txt
donationtrain_total_amount.txt
follow_streak_timer.txt
follow_streak.txt
followtrain_clock.txt
followtrain_counter.txt
followtrain_latest_follower.txt
monthly_cheer_amount.txt
monthly_donation_amount.txt
monthly_top_cheerer.txt
monthly_top_cheerers.txt
monthly_top_cheers.txt
monthly_top_cumulative_donor.txt
monthly_top_cumulative_donors.txt
monthly_top_donations.txt
monthly_top_donator.txt
monthly_top_donators.txt
most_recent_cheerer.txt
most_recent_donator.txt
most_recent_follower.txt
most_recent_resubscriber.txt
most_recent_subscriber.txt
recent_donators.txt
recent_followers.txt
recent_host.txt
recent_hosts.txt
recent_subscribers.txt
session_cheer_amount.txt
session_cheerers.txt
session_donation_amount.txt
session_donators.txt
session_follower_count.txt
session_followers.txt
session_hosts.txt
session_most_recent_cheerer.txt
session_most_recent_donator.txt
session_most_recent_follower.txt
session_most_recent_resubscriber.txt
session_most_recent_subscriber.txt
session_new_subscriber_count.txt
session_subscriber_count.txt
session_subscribers.txt
session_top_cheerer.txt
session_top_cheerers.txt
session_top_cheers.txt
session_top_cumulative_donor.txt
session_top_cumulative_donors.txt
session_top_donations.txt
session_top_donator.txt
That sort of stuff

that's all under widgets by scrolling down buddy
@lament blade FORGET STREAMLABS
we dont have local data
everything is in the cloud
we dont do complicated stuff like that
its too much to worry about StreamElements is here to make it EASY
not comlicated
Right
So. forgetting streamlabs...
so no need to have local files that could break
Simplicity is what I'm using now
good
there you go, in widgets, under the directory stream labels
make your life easy buddy
Is there just another Intermission template I can use? Mainly because I've SCRIPTED my old animated one using the COMPLICATED stuff.
yes
So it's almost IMPOSSIBLE to get it sorted through here.
we have MANY overlay themes to choose from
with one click everything is set up for you
you can use themes from the theme part of SE
Please tell me how.
themes gallery
and then have a gander
find one that fits your liking
then just press create
Alot of purple...
all you gotta do then, is copy it's url
and then paste that into obs as a browser source
then jobs a done my friend
trust me man
i know the feeling, i came to SE expecting the same amount of complexity as SL
and its just that easy
Ikr
If only people took time WATCHING the Video guides 
StreamElements is just the BEST
so even though everything is stupid easy, i expected it to be hard and resorted to trying to advance troubleshoot stuff that's not needing crazy troubleshotting
Cloud, you came from SL aswell?
i'm currently still using S:
SL
but only for tipping and my alerts
that's it, everything else is SE
we about to change that honey LX send it to you I think?
SL donations weren't working for me, main reason I came to SE.
@light basin your remade alerts are ready to serve, sent you them over dm
@untold crest you sir, are a legend
Don't I have one?
@custom Code guru
can't @-it unfortunately 
I'm learning about the layers, rn unlocking layers for my template to move it around, damn this is easy!
confused me abit not being able to ctrl,shift or alt+drag lol
I have a twitch question.
You know how there are "Stream ended" templates.
yessss
When your stream ends, it doesn't exactly show that screen, how do I make it so it DOES?
you create an overlay that you switch too when your ending your stream
so say youre ending your stream, youd swotch to the stream ending scene
you dont actually end the stream strwight away otherwise you dont make use of it
the moment you press end stream then thats it over, there is no "countdown"
so in short
when you want to end stream, do what you gotta do to let your viewers know.
you switch to the ending scream scene
you mute your mic (if you dont want people still hearing you)
then you leave your stream on for maybe a couple minutes on the "ending stream" scene further letting people know your streams ending and lets anyone else coming in that your ending. then after a couple minutes thats when you press the end stream buttom

i have an overlay that when someone follow me on twitch starts the allert but the thing that i dont understand is why i hear double alert sound
@median hollow Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
HELP
Close the overlay editor
I deleted something I need it back
From the premade overlays? @lament blade
Ok, so you can create a new premade overlay and just dupllicate the deleted layer
Make sure you click on the layer you want to duplicate and just duplicate over
@nocturne pelican i have same problem cant fix it
i hear it twice..
maybe because is the same overlay in 2 different scene?
@median hollow KeiZar - Today at 2:49 PM Close the overlay editor
i did it
@winter zenith I need your help
@median hollow did you click "dont show if not visable" n EVERY browser source in EVERY scene in OBS?
Triple check
do you habe the Same Overay URL doubled in one scene?
@zenith widget Can you help me?
go to all your scenes @median hollow and replay a alert (make sure to have the Editor muted on the top right)
i have same overlay for 2 different scene
see wich scene is causing you to have a double alert
@lament blade If you don't jump the gun so fast, I can.
@lament blade After you duplicate the widget move it to where you want it to be.
I've duplicated the layer, but now, it won't go back into place, how can I FREELY move it? Whenever you're able to explain
i hear once only if i deactivate the source in one of 2 scene
If its snapping to the sides or another widget click this :
and you can use the ARROW KEYS on your keyboard to move it 1-2 pixels to any direction
Legend.
@median hollow then you seemed to find your problem 
Is there anyway to group on EL?
yeah but when im streaming i cant activate every time and deactivate it everytime i switch
so boring..
you dont need to decativate it?
@median hollow Tick the option shutdown source when not visible in the browser source properties
if i dont i heart 2 alerts
‴
did you do what Sean,Keizar, the bot and I told you?
to tick the box "shut down if not visible" ?
like that?
or are you telling me you have 2 Overlay URL's in the same scene?
Yeah, but when taking a ss try NOT to show the URL....
or are you telling me you have 2 Overlay URL's in the same scene?
@winter zenith i told u that i have the same overlay for 2 DIFFRENT scene
yes
and if you tick the box
in both URLS
in both scenes
you should be fine
because if you are in scene 1. scene two is not visable
#KiwaForPromotion
I'll wait till Bonds is sorted before I ask anymore questions
Bonds, both scenes
Look for the BrowserSource.
and tick the box I posted before
for both of them
Or however many Scenes you have.
@median hollow If that doesn't help. Delete all browser sources in ANY SCENE and readd them, with said option 'Shut down when not active'
If you still hear the alerts, 5 times check your OVERLAY for any duplicate alerts
nvm dude ill use another overlay lets see
Okay.
If you still hear the alerts, 5 times check your OVERLAY for any duplicate alerts widgets @median hollow
Well, is there a way to group on SE?
@zenith widget did it nothing find..
Then delete the overlay and recreate it
i will
@lament blade Multi select layers? Unfortunate no and its a feature that is requested a bunch of times
!ideas
Here is the StreamElements Ideas Board: https://strms.net/ideas
@lament blade sadly no maybe at one point
Check our ideas board for it and UPVOTE the SHIT out of it 
Legends, well it was worth asking.
I know you guys say I'm not an annoyance but I am, another question, with the given overlays, how do I add facecam?
Most premade overlays
have a box for the facecam
you just add it as a source in OBS
Video Source I think it was
Legend







Cloud

