Yes, if you ask your question π
#helpdesk-twitch
clever mango
dusty merlin
The command song request is not working on my friend his stream and I'm supermod is there a way I could fix it?
clever mango
Is the system enabled on the mediarequest page?
dusty merlin
Yes
but not at the commands page
I can't enable it there
it says controlled by module settings
clever mango
Right, it's controlled by the mediarequest system being enabled/disabled
In settings, what mode is the system set to?
mediarequest settings
dusty merlin
it's on free
clever mango
What is your friend's twitch name?
dusty merlin
fitgeekpaul
terse oyster
so then no way to suppress on the cup @clever mango ?
and thanks for the support!
this is why we use SE
clever mango
You might be able to remove the 1 bit variations (cheer1, kappa1, etc.) to only have 100+ show in the cup but I'm not entirely sure that will work. Something to try
that would be the only way to do set some sort of minimum
if it works. never tried it myself
terse oyster
dont even see a way to do that. no options in panel
clever mango
you can π variations under cheers
dusty merlin
thnx @clever mango β€
clever mango
Here were the problems I saw:
- SR command had an alias of sr (not needed and might have caused the problem)
- command had cost of 100 in addition to the cost in the MR settings 100 (people were being charged double)
- maximum duration was set to 1 second
all good now ππ½ have a good stream
dusty merlin
I see tyvm awsome channel keep up this good work! β€
safe kettle
Overlay is not showing up and alerts are not working. Is this a known problem or is it on my end?
terse oyster
how do you do that @clever mango ?
clever mango
@safe kettle We haven't had any reports yet. Try refreshing your overlays by clicking on the button in the top right of the activity feed / ground control
terse oyster
i see other events have variations, but how do you create/add?
doesn't have text to add one under cheers
clever mango
They can't be added only edited or removed
What I suggested trying was removing all of the 1 bit variations
I've just tested it and that will in fact keep any cheers <100 from showing in the cup
It doesn't work when testing with the emulator but it will work on actual cheers
terse oyster
my cup is broken then lol. i dont have any of those options
clever mango
yep
terse oyster
then how does the damned thing work at all if all variations were removed?
thank you for patience. I understand the logic now, i think.
clever mango
Without any cheer variations it wouldn't do anything on real cheer events
It might still work with the emulator in the editor
foggy compass
When is the bug with donations not rounding up going to get fixed? I've had mine show up wrong for months now
clever mango
I'm not aware of this bug you're referring to. Where do you want donations to round up?
foggy compass
A person I talked to about two months ago said it was a known issue and was being worked on. I have top donator of all time in the top left of my stream. It shows $120.39999999999999999
Super annoying. I just want to shut it off.
clever mango
Ok, that I am aware of. Let me see where it is on the dev task list.
foggy compass
also i have a question about the tip cup. why does it always reset during scene switching in OBS? the cup used to be able to reach full and then i would clear it, but now it's always stuck at half full
pulsar gulch
Hello guys
How do I add a command for me and my mods to add wins after every game
and also to pop out on my overlay where it says " wins "
narrow coyote
checkout #command-share there is an example of a wins counter
pulsar gulch
I'm trying to add them from the chat but nothing is happening
Am I doing something wrong ? π€
narrow coyote
looks like StreamElements bot is not a mod in your chat, could be part of the problem
pulsar gulch
it will be just /mod Streamelements ?
narrow coyote
yeah, should just be /mod streamelements
pulsar gulch
got it
still not working to add that command π€
Do i need to make it supermod ?
narrow coyote
that should not matter for the bot to use !cmd. Is the !command maybe disabled?
pulsar gulch
Oh now it's working , i just refreshed twitch >.>
copper kettle
Can we now pause the alerts with ground control? π
pulsar gulch
@narrow coyote How are some streamers moving their webcam with the overlay too ? like they don't need to move the cam first and then the overlay
narrow coyote
they probably have the cam frame overlay as a separate browser source, then selecting that and the cam source at the same time in OBS using ctrl
I have it set up this way too for the same reason
pulsar gulch
oh damn .. didn't know that ...
thanks for that
It will be ok if i have 1 scene where i add all the games I play ?
narrow coyote
I use a display capture for my source, so I just capture the monitor so I dont need to worry about the game not being captured, and use one scene for everything. I also have a button on my stream deck to disable the display source so I can shut if off as needed to be extra sure I dont show anything I dont want to
pulsar gulch
Got it , ty ^^
narrow coyote
No problem 
pulsar gulch
oh.. another problem just now π€¦π»
narrow coyote
pulsar gulch
i added a new source with my webcam and set the res to 1920 ... 1080 other scenes with webcam are lower
and now it didn't show my webcam
narrow coyote
can your webcam display at 1920x1080?
woven trellis
@pulsar gulch i have a Scene just for game captures that I add as a source in my other Scenes
narrow coyote
Try setting it like this
pulsar gulch
now if I restart obs .. other cam sources with the same res " default " are working but the one with high res it's not working ... another obs restart , now the high res work but not the other ones -.-
narrow coyote
do you have them all set to deactivate when not showing?
pulsar gulch
no
clever mango
@foggy compass I see it is coming up on the to-do list and I've added a comment to have it fixed ASAP. Hopefully this week
narrow coyote
because at least for me, with my c922x I have to shutoff the source itself, for the other scene it is added to, for it to display in another scene
pulsar gulch
I will try to set all on that option then
narrow coyote
like, I have it in 2 scenes, and it can only be active in one at a time
pulsar gulch
well u can't use 2 scenes in the same time i guess
narrow coyote
sometimes I actually have to hide the source in the scene I dont have active
clever mango
@foggy compass As for the cup, it will empty and refill if the browser source shuts down when switching scenes
The only way to avoid this would be to separate the cup onto it's own source and not enable the option to shutdown when not visible
lament blade
I'm trying to change the subscriber alert image but it won't change. I've tried doing still images and .gif's and it won't change
clever mango
@SADSeven63#2203 There are two variations by default (resub, gift) Make sure to check those by clicking on variation settings
the alert you are changing is only for new subsribers
lament blade
Was that added recently?
clever mango
It's been that way as long as I can remember
lament blade
I feel like an idiot now.
clever mango
You shouldn't. It's a very common question π
lament blade
When I set mine up, I didn't have the problem. Now I mod some one elses stream and was having this problem
clever mango
How long ago did you set yours up? Did you import an alertbox from streamlabs?
lament blade
Always been with elements and It's been a while
clever mango
Well I'm not sure what caused the two experiences to be different but at least you know now π
lament blade
Thank you so much
clever mango
You're welcome
glossy wagon
anyone here that can help?
clever mango
Hi π
dry hare
@glossy wagon the wonderful TerraBuck has arrived to answer your questions
glossy wagon
Hi
I'm helping a streamer switch from streamlabs to streamelements, and we imported all his notifications. BUT NOW every single host is being shown on stream even 0 viewer hosts
his channel is pretty big so people are spamming it. Very annoying. What do I do? I thought it would transfer all the settings
He had it set so only 200+ viewer hosts would show
clever mango
I'd be happy to help. Mind if I send you a discord message?
glossy wagon
Sure
clever mango
Thanks
tender salmon
Trying to get the Tilitfy widgets working for a charity event, but they're not saving the campaign urls
deep widget
Got a user who checks his points, has heaps, goes to redeem, told he cannot afford.
(in chat)
Works for them redeeming through the website.
dim heron
Hi guys! Very quick question. Why is it that my Cheer Cup/Hype Cup resets when I change scene? Can't I set it so cheers carry over? People find it bad that they don't stay longer.
torn topaz
Has anyone else had issues editing notifications for Cheers with the free overlays?
elder sorrel
Nope. What issues are occurring?
torn topaz
When ever i change the video that plays or/and the sound it doesn't keep the change it plays the standard alert. I have customized all the other ones just fine but the bits one is giving me fits.
It saves the changes as if it accepted them but when you test the alert it is the stock alert.
tender salmon
Are you changing the default alert or the variations?
lament blade
How do I give loyalty points out to multiple people? Is there a way to grant everyone like 100 points?
Without individually doing it?
lament blade
Okay thanks
torn topaz
For all the notifications, i clicked the change video and change sound in the editor
deep widget
How is BRZT 1st, 4th and 9th?
tender salmon
Name changes?
shy dirge
Hey, so i changed the name of my twitch account and now stream elements won't work. How do i change my twitch account in stream elements?
deep widget
@tender salmon user has never changed his account name
winter zenith
@deep widget well he typed his name there on his own, not using the name that automatically appears for him
So its registered as βdifferent accountsβ
Because it onetime in all caps, then in lowercase and then one time with just the beginning in caps 
We can merge them together I think, but if he is changing the name on the tipping page this will keep on happening
deep widget
Fair enough, why would streamelements decide to create two different entries for case sensitive usernames when Twitch username isn't case sensitive?
winter zenith
Because it has nothing to do with twitch because The tipping page isnβt going through twitch but streamelements
But I cant answer you why because I dont know
We just assume people take the preset names
deep widget
I understand they are separate, i'd like to be understand why as I dont see the advantage.
winter zenith
Already told you that I dont know
deep widget
Seems like an oversight, but thanks for explaining π
winter zenith
Like I said we can merge them
Just tell on stream next time they should just use the preset they are given and only change it if they want to troll or dont want there username to appear
toxic leaf
He left
proud pumice
toxic leaf
Wait
He didn't 
Okay discord really cucked their last update, they even broke tagging again 
toxic leaf
Β―_(γ)_/Β―
atomic hollow
@glad forge check variations of the alert you are setting up
atomic hollow
follower has no TTS
glad forge
i doubt
i currently even disabled tts and its still saying the alert
what is happening?
atomic hollow
uncheck this -
and check for variations
and dont forget to save after each action
blissful shuttle
Hey guys, I've got a question ^^ How do I "enable" Twitch-chat on my livestream? I still didnt find that option
atomic hollow
@blissful shuttle in the overlay manager, under widgets add the chat widget
@glad forge let me know if you still cant sort it
i can login to your account and sort it
blissful shuttle
@atomic hollow Thanks for helping me out but I smh still didnt find the widgets option...
magic ermine
What up my dudes I am here again with silly questions about stuff I should probably know
Trying to set Tier 2 / 3 sub notifications up but they are conflicting with my default popup for regular resubs. In other words when a Tier 2 or 3 pops up for 1 month the message is plural if that makes sense
Kinda hard to explain it
But if I change it to singular "X has subscribed!" then when someone subs Tier 2 / 3 for more than the first month it still uses the singular one
I suppose I just need to do something with the variations to make this work but I am not figuring it out
Mostly because I don't see a way to put 2 different parameters in like "Tier 2+ and 2 months+
jagged vortex
One of my viewers donated via the Streamelements tipping page and I didn't get any notifs through chat and alert :( what could be the reason?
atomic hollow
@jagged vortex do you see it on your activity feed?
glad forge
@atomic hollow i can't figure it out
tropic pilot
hey guys, i'm using one of the streamelements overlay and i can see the time is being covered
and im using the usual sizing of 1920 x 1080
nvm fixed it with the overlay editor
glad forge
UGH FINNALLY
glad forge
yes its ok now
tropic pilot
yes @atomic hollow thanks β€
pale eagle
What's the settings option to set your webcam to fit to the layout design instead of being a square box
narrow coyote
That depends on your webcam, and should be set in the video capture device source in your broadcast software
dry hare
Usually if youβre doing OBS you have to set a custom resolution and select 1920 x 1080 (for 30Fps) or 1280x 720 (for 60fps)
pale eagle
Yeah i've selected 1280x720 but it like millimeter work that it doesnt fit
but i can roll with this π thanks
dry hare
Too big or too small?
pale eagle
width is too small
dry hare
You can resize it a little larger than the box, then hold alt and drag a corner to crop
pale eagle
Oh that's it, that's exactly what i needed, thank you very much !
pale eagle
Very much appreciated thank you
safe kettle
Any word on when we'll be getting Cheer Boss? Also any word on whether or not we're going to get more options for the event list? The only reason I'm not currently using StreamLabs Event List is because I have tipping set up through StreamElements. But their event list allows you to set options and thresholds.
Say I receive a nice big host on my stream from a high profile streamer. Awesome! 5 minutes later I get a 0 viewer host, a 1 bit cheer and a 2 bit cheer and it bumps that big host right off of the list. That really shouldn't be. I really thing it should be a high priority to get options for the Event List.
dry hare
Info slider? As in sliding text?
long ridge
like an advertising
Twitter, Youtube and so on
come autmaticly ecery 10 min...
every
dry hare
So something like the lower third ads you'll see sometimes on TV?
long ridge
right
dry hare
I don't know if you could do it on a timer.....but you'd need to probably add it to OBS/Xsplit and activate it manually. I don't know how to automate things like that
pale eagle
Any support available for voice chat / private message, regarding media request, have quite a few questions
winter zenith
what do you need?
pale eagle
I'm trying to setup the music in media request, how can i set it up so i don't hear the music? and do i have to keep the stream elements media request tab opened at all times when im playing music ?
winter zenith
yes you need to have the Media Request open the whole time for the Music to be hear able
I assume you are streaming with OBS honestly I dont know if there is a way to put the Browser in as a Audio source and turning the Browser down in your Windows Audio Mixer so you dont hear it 
ebon forum
@pale eagle you can use a mixer and multiple soundcards to route the audio how you wish. this will cost you money. i guess i remember your name from somewhere, didn't you ask that before?
pale eagle
I've tried that but when i lower the browser in windows audio mixer it goes down for the stream aswell
Ehm nope we chit chatted about something else yesterday
But multiple sounds cards, got it π
narrow coyote
yeah, you will need to route the audio source in a way that you dont hear it, but it is still being broadcast
ebon forum
Get a proper mixer that will allow you to route the audio and a good second soundcard
150-200$ for proper setup
and you`re good
pale eagle
Sounds good, thanks for the replies ya'll
cobalt mesa
There is no option to cancel a giveaway to correct something even when at least one ticket is purchased. How do we fix this?
lament blade
One of the supermod commands aren't working for the broadcaster, how do I fix that?
It's !addpoints for lacari's twitch channel
clever mango
can you take it out of followers mode so I can test? @lament blade
please
@cobalt mesa what are you looking to correct?
lament blade
Okay it's no longer follower mode
cobalt mesa
the amount of points to purchase tickets @clever mango
clever mango
@cobalt mesa click on close giveaway in the top right and then refund giveaway
then you can create a new giveaway with the right settings
cobalt mesa
That option hasn't shown up. That's what I was waiting for. @clever mango
clever mango
Please screenshot this page https://streamelements.com/dashboard/giveaways
cobalt mesa
clever mango
Is there anything if you scroll up?
cobalt mesa
OMG....TF....I need another cup of tea, LOL.....It's right there....Thanks Hun! Lol
clever mango
π
lament blade
Is there anything I can do about the supermod thing?
clever mango
I tested it in the chat and it seems to be working fine
@lament blade are you in lacari's chat?
lament blade
No, and it seemed to not be working for lacari himself
It works for us with supermod
Just not for the broadcaster
clever mango
Oh I'm sorry I didn't read your initial comment correctly
π€
Is he around to test?
clever mango
welp π
lament blade
it works in mine as broadcaster
clever mango
yea
hmm
I guess we'll have to wait until he's around again and can try
ping me when he's back and I'll have a look
lament blade
okay, it probably won't be for another 7-8 hours
clever mango
ππ½
@lament blade did the bot respond to lacari when he tried?
or did nothing happen?
clever mango
lament blade
okay yea he did !givepoints
stone spire
Hey guys, is there any possible way to implement a sort of general purpose dynamic "hype" meter that could vary based on things like command use, keywords in chat etc just as examples
blissful apex
ebon forum
@blissful apex https://streamelements.com/groundcontrol
obsidian tree
hey guys, my alertbox is being super weird and playing sounds multiple times, anyone have any idea why this is? Also, I set my cheer alert to be a minimum of 100 to trigger it but it continues to play even if its only 1 bit
Could this have anything do with other overlays that arent currently active?
nocturne pelicanBOT
@obsidian tree Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
little mural
When i go to stream, i need to Stream through OBS and can view chat through stream elements on a browser?
obsidian tree
You can just view chat on your Twitch on a browser
sonic juniper
@clever mango are you still here? π
clever mango
I am, yes
sonic juniper
can you look into my chatstats error 404 problem?
clever mango
I'm definitely aware of the problem with your page. As soon as we can fix it I will and I'll let you know.
sonic juniper
So its something else than other people that got it fixed manually?
clever mango
Yes, you didn't change your name did you?
sonic juniper
not that i'm aware of. the only thing i remember is that my account was a justin.tv account before and was switched into a twitch account when twitch was released. on a twitch stats page it says my account was created 2011, which was before twitch even existed.
clever mango
Ok, do you remember if your chatstats page ever worked properly?
clever mango
Ok
sonic juniper
i asked twitch staff to change my justin.tv account into a twitch account because i couldn't create a new one with the same name.
Hope that helps. :/ Thank you for your efforts.
I have a bad feeling about this. π It feels like the solution is that my twitch account will be deleted and created new by myself.
lament ember
im hab=ving trouble setting up my mic just cant see to here me anymore
woven trellis
Is there a way to define custom fonts (outside of what is available in the dropdowns) for text elements?
pine hemlock
@woven trellis We only support Google Fonts.
@lament blade dont believe its possible rn
velvet fractal
Is there a way to reset the donation goal when you use the widget?
tight harness
@velvet fractal Yeah, Activity Feed > Widget Data > Goals
woven trellis
@pine hemlock not all of the Google Fonts listed [on their page] are available in the dropdown list
lament ember
can any one help me with mic set up please
pine hemlock
@woven trellis I believe anything that is on googles font site should be available. but i'm unsure of how often it gets updated on our site(?)
woven trellis
@clever mango Gugi and the Libre Barcode Fonts
clever mango
go ahead @lament blade
We have a quote system though. It's basic at the moment but we're going to be expanding it
@woven trellis I'm looking into those fonts
stuck hamlet
yes
clever mango
Yep, !quote will output random and !quote # will output a specific quote
There's also a variable that can be added to custom commands or timers
$(quote) or $(quote #)
‴ that will do it
the quote variables
@woven trellis gugi was just added to the fonts directory a couple of weeks ago so it will take a bit of time to add that. Libre barcode is older but I guess at the time it didn't seem like one that would be used in an overlay or alerts so we decided to leave it out
$(1:)
woven trellis
@clever mango okay, I'll be on the lookout for Gugi to be added. No big loss on the barcode font; I'll just opt for a different sci-fi dystopia asthetic lol
lament ember
can anyone help me with a mic set up please dont seem to be pick up my voice with game audio on
lament ember
ok no worrys will do
long garden
Hey friends, I'm trying to find the 'donate' command so I can edit it.
It functions by default but I'm not seeing where it is on the command editor
long garden
That solved mine, thanks!
lament blade
is there someone that can help me ? i got a problem with streamelements overlays cuz i got 3 scenes in my obs with those overlays and with browsersources and when someone follows or subs to me it plays multiple sounds from 3 scenes
ebon forum
@lament blade check "shutdown when not visible" on each overlay/browser source. Do not run multiple alertboxes in a single scene.
lament blade
@ebon forum but when i change my scene it takes about 2-3 secs to load up
and its annoying
nocturne pelicanBOT
@lament blade Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
ebon forum
Try the Studio Mode then, this will pre-load the overlay.
lament blade
@ebon forum yes i know but that does not help with my problem tho.. it takes 2-3 maybe 4 seconds to load up overlay when shutdown source when not visible is checked
ebon forum
@lament blade i just posted you the solution how to avoid the loading times with Studio Mode, try it.
unique robin
Why there is always a bug? π¦ Now everything work but I can't change the chhers video alert....
it gave me always the same shark, whatever I do π¦ same for the sound π¦
Any help? π¦
keen lotus
Can do more tutorials using the elgato software to stream rather than obs
pine hemlock
@unique robin check the variation settings for your alerts.
unique robin
I did it
I changed everything
I also reset everything and I tried to add a new alert box
just nothing π¦
pine hemlock
Its not a bug. The cheer alert has like 5 variations by default, all of those variations require you to change the video/sound, or delete them and change the video on the default alert.
clever mango
@keen lotus Elgato software?
unique robin
the problem is that it keeps giving me the shark and I didn't put the shark also the default is different... so where this shark come from and whi I can't take it away whatever I try to do? LOL
weary mist
@unique robin after you change them all, save, exit the editor, then just to be sure refresh the cache on the browser source in OBS. Also double check that the source link is the correct one
untold sorrel
Hey folks, possibly the wrong area :S Any idea if there is a vertical goal bar? Rather than horizontal?
uncut dome
Hi there for some reason my notification's arent coming threw at all for subs ect.
stuck hamlet
@untold sorrel There is not, but that's interesting 
jagged vortex
@atomic hollow it didn't show up :( what went wrong?
stuck hamlet
@uncut dome do you see them in your activity feed?
pine hemlock
What are you trying to disable specifically
clever mango
If you don't want emailed stream reports just unsubscribe at the bottom of the email
primal lichen
Hey i have a quick question about the bot.
Oh god i havent seen my new pic while typing...
Is there any way to use points other then giveaways as like a tier type thing? Id like for viewers to be able to use points as a way for me to watch there youtube video or do something or idk
normal igloo
I noticed that The Tipping page now has Different payment methods other than PayPal now me as the broadcaster Do I need to sign up for any of those or am I ok as I am?
uncut dome
@stuck hamlet no they arent showing up there either. bits do tho.
stuck hamlet
!share
nocturne pelicanBOT
Twitch prime (new and resub) and paid subscriptions (resub only) must be shared in chat manually by the person subscribing in order for the subscription information to be sent to StreamElements. For twitch prime, the user needs to have sharing enabled on https://www.twitch.tv/settings/prime. For paid subs, if the share box doesn't show up immediately it will when they refresh the page. https://i.imgur.com/VNJN0Uv.gif https://i.imgur.com/2297EA7.png
cursive heron
A viewer recently changed names, so I manually transferred points. The streamelements store does seem to think they have any points to buy anything. But when querying points, it shows he has plenty. Any ideas?
clever mango
@cursive heron They need to log out and back in on StreamElements
normal igloo
Anybody?
normal igloo
@stuck hamlet It was on https://streamelements.com/omgitsjamesplay/tip But it's gone now tho Here's me thinking I've had the new Updated page 
lament blade
how do i fix this https://gyazo.com/795936e64e6a3331d940de0564aa3d50
stuck hamlet
The layout is updated, yes, but Payments have not been pushed to the whole public, we are testing that
nocturne pelicanBOT
@lament blade The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
lament blade
oh~~
normal igloo
@stuck hamlet Ok makes sense thanks for confirming
upper steppe
my english is not so good, but here we go
the streamelements bot isn't in my twitch chat
and all the commands (contest, how much loyalty points the people have) doesn't appears
I already turned on the loyalty, but no one is getteing their points, only the news followers
west gull
Quick question, already tried to google it, but wondering if anybody else has had an issue with OBS not capturing above 12fps, worked fine 2 days ago, no settings have been changed since
hot arch
hello, I'm trying to do the !sr command but it doesn't pop up on my media request when I type it.
cobalt kindle
Quick question: I just turned on the Raffle module for this week. Gonna give it a try. - When I set the maximum points for a single raffle.. I assume that's the amount of points that will be given out to the winner. - Does it COST anything for them to enter it? I don't see that information anywhere.
lament blade
how can i find my jwt token
nocturne pelicanBOT
@lament blade You can find your JWT token on your account information page (Click on your name next to the Sign Out button) https://streamelements.com/dashboard/account/information
lament blade
oo
narrow coyote
i there click show secrets
lament blade
oh i see it now
narrow coyote
@west gull Cant say I have heard of that, but if you are using things like kappagen, hype cup, or scrolling text in your overlay, please try disabling these one by one to see if it makes a difference
west gull
its just my default themes, nothing changed, just OBS FPS has tanked
narrow coyote
@cobalt kindle They will use the command !join to enter the raffle. This will not cost anything unless you make the !join command cost points
cobalt kindle
Appreciate it! - How would I go about making !join cost points? Would it be a custom command sort of thing, or is it located someplace in the Raffle settings?
NVM - I have found it. Appreciate the help thanks!
narrow coyote
cobalt kindle
A more complicated question if you have the time....
narrow coyote
@west gull If you are using kappagen or scrolling text it would still be worth it to try disabling these. I recently had issues with scrolling text cutting my OBS fps in half
cobalt kindle
I'd like to set up "Contests" and such. I believe this is a system that allows people to bet on certain conditions, such as "Whether Charlie will die to this boss" and that kind of thing. People would, I assume, use the bet command for that, and they would win points or lose their points depending on the outcome that happens. - It appears this is managed by moderators in chat, correct? Do the moderators need access to my Stream Elements panel in order to manage a contest?
Ideally, I'd like them to be able to conduct these without any input from me, start to finish.
narrow coyote
@cunning summit You will go to your overlays https://streamelements.com/dashboard/overlays, click the large pencil on the overlay you want to edit, and click the widgets. In there you will see the goals and countdown timer widgets
cunning summit
thanks β€
narrow coyote
@cobalt kindle Unfortunately, I am not really sure on that, I dont use those commands so I have no experience with them 
cobalt kindle
Thanks for your time anyways. - Do you know the best way to get in touch with a person who does?
narrow coyote
Here is the best way, if someone does not see it and answer it, you can just ask again, there are always eyes watching 
narrow coyote
whats going on with your media request
hot arch
basically
my !sr command isnt working, the playlist/link isn't showing in the que
I basically just do !sr <link>
but nothing is pending
narrow coyote
Do you have viewer requests enabled?
hot arch
yes
narrow coyote
what is the link you are trying to request?
narrow coyote
Does the bot respond to the command at all? what is your twitch name?
narrow coyote
Yes, the bot needs to be in your channel to be able to respond to commands
hot arch
how do i do that?
nocturne pelicanBOT
Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
narrow coyote
https://streamelements.com/dashboard on the right, there is a box that says bot settings, there is a join button there
narrow coyote
hot arch
u da best
narrow coyote
gaunt spruce
i keep connecting my new video/music player widget to my over lay and it says its not connected everytime????
narrow coyote
like you click show on stream, and it says no active widget
gaunt spruce
yesss
narrow coyote
do you have any songs in the queue?
narrow coyote
The tutorial video will not work with show on stream
gaunt spruce
the vids alright lol
narrow coyote
you will want to add some songs to the queue, or add a backup playlist
gaunt spruce
k thanks!!
narrow coyote
reef jay
hey guys, i cant quite figure out how to get my countdown think to actually count down on twitch and i cant figure out how to add my own currency to my twitch. ive got the countdown showing but it just shows the end and i have my currency set up but its not showing. anyone have any advice? π
narrow coyote
The count down will start as soon as the widget becomes active, so it sounds like your overlay that has the countdown is not shutdown when not visible, so it will always come up at the end of the count down
and all of the loyalty stuff is set up in https://streamelements.com/dashboard/loyalty and the leader board can be found here https://streamelements.com/dashboard/leaderboard/current
timid oar
How do i add and overlay to mytwitch through the mobile device
runic oxide
Hey can anyone help with setting up a countdown command? I know its something like ${countdown} but have no idea how to format it
Cant find anything on google
runic oxide
Thanks man appreciate that
timid oar
Is it possible with out a pc
narrow coyote
Do you stream from a mobile device? You can add overlays to anything that supports adding a browser source
west gull
so, I figured out what the 12fps issue was with almost certainty, it was the most recent version of EVGA PrecisionX OC... specifically version 6.2.6, reverted back to 6.2.3 and it works fine
reef jay
thanks for the help kite
ill have to look at it in a bit but ill say something if i still have issues
umbral plover
Anyway to have the song viewer on the overlays to see the youtube videos?
TO say what the song is
weary mist
@umbral plover use the Current Song widget
stone spire
Can anyone help with a timer, I've got the command set up for a time, but I'm not sure how of the format to include a date
umbral plover
current song widget doesn't seem to pull from youtube
polar harbor
I did a namechange on my account and Stream Elements no longer recognizes my watchtime on my account, is there someway to move the watchtime over to this name or get stream elements to recognize the watchtime on the account, not on the name?
runic oxide
Anyone know why we get excessive spam when a user gets timed out for a link? https://gyazo.com/8b6c850c2a25bfb636d005d8250efd96
untold sorrel
@stuck hamlet ... Interesting, in a good way?
stuck hamlet
Vertical goal bar? Yes
inland tree
is anyone in staff around to help me with something possibly?
I have a alertbox I imported from streamlabs but its in its own overlay and i'd like to have it copied over to my other 3
supple gull
Hi is there anyway I can have something auto so it says don't forget to follow or something which happens every so often
atomic hollow
you can copy it to other overlays
inland tree
Ohshit! thanks @atomic hollow
supple gull
oh thank you
atomic hollow
no, its hard to find, youre good
blissful nymph
@ebon forum sup
gentle imp
there's an icon on the bottom left on editor
bell icon, choose the one u wanna test
hover mouse on it and pick the alert u want to test
visual fossil
Is anyone having issues with alert audio randomly not working?
lament blade
Thanks, i just followed my channel from a other user, and nothing popped up. How do i know it works then? Testing works, but nothing happends when i first follow the channel etc
shell pumice
I'm on my phone rn and started with streamelements 2 days ago so my question is if I can customize alerts like in streamlabs?
shell pumice
Ok
atomic hollow
@lament blade youre checking while offline?
lament blade
Yeah i did
atomic hollow
ok, when youre offline it can take up to 15 minutes for the alert to appear
online is immediate
lament blade
Awesome, just when you said it, it popped up.
Damn u wizards.
Some friend has always framedrops (teststream) but he wants to start streaming... He has good internet just as a better setup than me
Help? π€
visual fossil
@atomic hollow not a specific alert, all of them have just been inconsistent with audio
I would say sub alert happens the most
gentle imp
framedrops are probably twitch server problem @lament blade he should try auto server, it will pick the best for him
sub alert is specific, subs need to share when they sub so StreamElements picks it up @visual fossil
visual fossil
Yeah, the alert always pops up, just not the audio for it which is the problem, itβs harder for me to notice follows/subs when the audio doesnβt alert me
lament blade
@gentle imp he already has auto server xd
gentle imp
he can check twitch inspector on his dashboard, see if there's any suggestions there to improve
does he have framedrops with overlay turned off? if not he can try perhaps disable kappagen if he has it on etc, debug what is causing it
do the alerts work fine on editor testing @visual fossil because for subs you need to look into variations aswell for resubs/gifted
follows also have variation but if u didn't set them up it uses default
visual fossil
Yup, I will doublecheck everything just in case! But it is happening with follows as well π¦
lament blade
@gentle imp he's here now and for some reason it's fine. New to SE
gentle imp
while testing on overlay editor, also have OBS open, they must show on both, if not, try readding to OBS if it's working on editor without problems @visual fossil
hehe so it was probably twitch @lament blade they had a ton of issues on Friday
lament blade
It was a few minutes ago and a few months ago :P
gentle imp
ahh, it happens, but as long as it aint a big percentage of dropped frames it's normal
you can always test if turning off the overlays helps, so u can determine the source of the problem
for me, the closest twitch server drops most frames π
10/10
lament blade
Same, I use Amsterdam even Frankfurt is 1h away
gentle imp
I have Lisbon which is 15mins away but have to use Madrid :\
I guess they don't all have the same bandwidth
digital pelican
I seen something in a twitch stream and was wondering if was a stream elements feature and if not perhaps someone could DM me if they know how its being done that would be great. So on https://streamelements.com/thedigitaldm I love how he has all these custom voice chat indicators I am assuming the main part of it is overlay in obs but the actual indicator seems to be custom closest thing I have found was Discord StreamKit Overlay but I dont see a way to customize the output
atomic hollow
@digital pelican what do you mean by custom voice indicators?
digital pelican
@atomic hollow if you look at the bottom of his stream/video he when his players chat they light up
narrow cipher
Hello. Is there a way to have a command play different sounds each time its used?
So If I had a !hello command, it would vary between "Hi" "Hello" Whats Up" "Greetings" etc π
tender salmon
Trying to set up a Tiltify alert in SE, but it wont save the campaign url or display data in the case of the goal bar
atomic hollow
@tender salmon hey, the tiltfy widget is currently not working, they changed their API so we are redoing the widget, sorry
tender salmon
ah okay, thanks
gentle imp
@narrow cipher as far as I know you need to setup each one, if it was a chat command it's possible but not with store items/sound effects
dense beacon
I've got a question. While you are in the editor in your overlays. Is it possible to make the Layers window larger.. So I can see all instead of scrolling?
pine hemlock
Don't believe so
dense beacon
Something I noticed now. I have a white-list on links with streamelements and I saw one now posting his discord. He was timed out and all but I have chat-window on my overlay and the link was still up there. Is there something you have looked into?
silver patio
Hey, where did I change my monthly donation goals? cant seem to find the link
atomic hollow
@silver patio https://streamelements.com/dashboard/session
sinful phoenix
Disabling the viewer requests option doesn't stop the bot from adding song to the queue that are requested by viewers
(So, AKA, the toggle does nothing. π )
spring lake
Heyo, What is the command to change someones name in the bot? for if they changed their name and you want to give them their points and hours back.
narrow cipher
@silver patio Go to Overlay Editor and its under Data in the top bar π
weary mist
<@&382267076632379392>
proud pumice
yes? :D
tight harness
@spring lake You need to give them the points for their name new, so !bonus <username> <points> would work, an example: !bonus kappa 1337, then you need to remove the points from their old name, so !bonus <old username> <-points>, an example: !bonus kappa -1337
spring lake
So there is no way to say to the bot 'old name' = 'new name' ?
tight harness
No
spring lake
Too bad, thanks for helping me π
tight harness
No problem
narrow coyote
@sinful phoenix I just tested this, and disabling viewer requests is not adding songs to my queue as expected. Do you have Media Request open in more than one place, like the browser and ground control?
sinful phoenix
No
@narrow coyote come and request a song in my stream
I just tried it with an alt account of mine and it's still happening
narrow coyote
sorry, I am at work, and I am in meetings for the next few hours, so I can't come to troubleshoot in stream at this time
hasty imp
Is there a way to get a command to go off at a specific time eg. at the 1:15, then 2:15 etc?
sinful phoenix
@hasty imp There's Timers but you can't have them go off at a specific clock time only by second intervals
hasty imp
I worried that would be that answer.. Thank you for the confirmation though!
weary mist
I know it was something requested, it may still be on the idea's board
sinful phoenix
Can you please test out my problem @weary mist?
weary mist
I normally would, but I am at my day job, and I have to run the same report 3 times today because things were delayed the last 3 weeks. It is litterally going to take me all day
sinful phoenix
...
(Not that I mind, it's just that if you're at your day job but still replying here makes me think you wouldn't be working. π )
weary mist
lol, I can reply here when the (crappy, slow) computer is thinking
I have two computers. My work laptop and the clients desktop
multi-tasking for the win
cedar gust
How do i reset the donation goal, when i create a new one it counts my previous donations.
weary mist
@cedar gust In the top left of the overlay editor, click Data, then go to the Goals tab, and change the Tip Goal to zero, and click save.
cedar gust
ah, was that easy. ty
narrow kraken
Hello,
I've been broadcasting live for a long time.
I just opened a live broadcast, but the bot does not come on channel.
Please Help
narrow kraken
Thanks β€ β€ β€
manic lava
Hey! Can you gamble/bet with streamelements?
tight harness
@manic lava Yes you can, we have minigames for that and we also have contest which is a form of gambling on multiple possible events happening
outer smelt
Does Stream Elements only work when LIVE streaming or can you make it work with a pre recorded video?
dense jackal
You can use it for a youtube video what did you want to do with SE offline?
outer smelt
I am new to twitch and SE. I want to upload a number of excising video to ''fill out'' the channel a little.
But I also want people to be able to follow and earn points. Is that possible or is it only possible when LIVE ?
pine hemlock
earning points occurs when online. you can set up the loyalty settings to give people bonus points for following, yes.
outer smelt
But only when LIVE correct?
dense jackal
loyalty only works when live you can record, use overlays etc. while offline @outer smelt
outer smelt
ok thanks
weary mist
It will count as live if you are playing those vids as part of the twitch "premier/replay" feature
Because twitch counts it as live
keen wadi
ok question, is there anything set up where i can have a command like !lurk that triggers an addpoints for users
currently i use !lurk to trigger another command from a side modded bot to !addpoints to the user to trigger the stream elements bot to add the points
weary mist
Currently that is the only way to do it
keen wadi
ok
dense jackal
Wouldn't creating an alias work? I think I am misreading π€
celest ravine
Hey! I just switched over from Streamlabs and imported my alerts to Streamelements. Everything seems to be working fine except the fact that if I'm trying to emulate an alert, the alert doesn't show up on OBS (using StreamlabsOBS). I can only hear the sound. Any help would be appreciated.
dense jackal
It shows up correctly on your overlay editor but not OBS @celest ravine ?
celest ravine
@dense jackal Yes. The alerts shows up properly in the editor.
dense jackal
What is the resolution of your browser source in OBS?
past otter
Hey peeps, Does anyone know what the twitch chat command is for someone to request a song but to pay loyalty points are? is it !requestsong 10 {URL}
celest ravine
I tried to the default one which was 800x600 but then I switched to the one that seems to be recommended 1920x1080.
dense jackal
After changing to 1920 x1080 still nothing? @celest ravine
celest ravine
Yeah.. still nothing unfortunately.
narrow coyote
@past otter you set the cost in the media request options, then its just the standard !sr command
past otter
It automatically deducts from there currency pool im guessing?
narrow coyote
yeah, its all automagical on the backend
past otter
Ive set it to have 3 free song requests and then charge after that so im guessing if its backend then it will just charge after 3 π Cool π
dense jackal
@celest ravine go here and dm me an access link to your account, this way I can test it on my system https://streamelements.com/dashboard/account/channels if it's an issue with StreamlabsOBS I can't really help much as I'm not too familiar with it
past otter
Do the 'free' song requests reset after 24hours or is it session based?
narrow coyote
i am pretty sure it is session based
shell pumice
Hey just a question! How do I import alerts from streamlabs to streamelements?
dense jackal
Can confirm^
past otter
Cool, thank you KITE π
dense jackal
Did you try our import and it didn't work? @shell pumice
celest ravine
@dense jackal which permissions do you need? Bot Supervisor, Editor or Full Control?
shell pumice
Im new to streamelements I dont know how to do crap xD @dense jackal
dense jackal
At least editor to look at your overlays, you can revoke my access right after we finish @celest ravine
narrow coyote
shell pumice
Ty
dense jackal
You have to download the extension nad sign into both SE and SL
celest ravine
@dense jackal sent you the dm.
dense jackal
before clicking import
shell pumice
Yeah I do
Wait hold on a second
https://youtu.be/886i0iTjLwE here she doesnt use an extension she just imports them
@dense jackal
narrow coyote
Should really just be a matter of installing the extension, being logged into both SE and SL dashboards, and using the extension to import
weary mist
that is litterally it. It is all straight forward.
shell pumice
And the extension is called nad sign?
rugged trench
is there a command to add to show !rank in rocket league for S/E ??
β€
I've only found one for nightbot so far :/
narrow coyote
If there is a public api that could be called, it should be possible to make a command to do it
shell pumice
And the extension is called nad sign? @narrow coyote
narrow coyote
Idk what its called, you can get it from the import section of the SE dashboard, should link to here https://chrome.google.com/webstore/detail/streamlabs-export-to-stre/ieknafncicchjncjiegckipdjnakialh
normal igloo
Is it possible to make a command without needing ! ?
shell pumice
Ty
narrow coyote
if its a custom command, you can add a keyword to trigger it without the !
under the advanced options
lament blade
does my stream have to be online to see correctly alerts? Because in the editor I have some errors and does not show graphics or subtitles only the musician flies ?
I imported alertsbox (streamlabs) zero errors but I dont see image and text , just music
on obs
and editor
streamelements
clever mango
@normal igloo So to answer the question, you still need a !command to add keywords to
Keywords can't be added by themselves
@lament blade No, alerts work anytime
tranquil granite
How can I delete my youtube account in streamelements?
I want to merge my twitch account to youtube but it does not let me
please help
clever mango
@lament blade Which activities are we talking about? You hear the alert but there is no graphic?
lament blade
@clever mango exactly
dont image, dont text I heard just music
maybe I must import again??
normal igloo
@clever mango The bot is not doing anything π€
clever mango
@lament blade What activity or activities?
lament blade
?
clever mango
follow? sub? cheer?
clever mango
And the streamlabs alertbox is working properly when you test it?
If so, try importing again. Do not import tips again.
worthy token
For the tiltify alerts
mine arnt coming up
can someone else asap - middle of a stream
lament blade
@clever mango Yes I tested in overlay monitor in Streamelements
I heard just music
I see this user template
on editor
{{user template}}
{{message template}}
just this
no image, no text
clever mango
@worthy token Tiltify integration is down at the moment as they updated their API and we are working to reconnect. We are repairing it this week. Very sorry for the inconvenience.
lament blade
and music work
clever mango
Do you have the both streamlabs and streamelements dashboards open in separate tabs?
tranquil granite
I want to join my twitch account to youtube but I already have accounts in both
can help me?
tough lake
!redeem discord
tranquil granite
normal igloo
Anybody?
Nevermind this probably explains why https://twitter.com/StreamElements/status/991049472485527553 π
Twitter
weary mist
lol, yeah
normal igloo
Goddammit twitch fix your [ Censored word ] 
lament blade
@clever mango yes
pine hemlock
One day
weary mist
π
wanton jetty
Keeps fucking with my head that 100 = $1
It should have a ($amount) the end end of cheers
Shits confusing lol
weary mist
lol
wanton jetty
Althought the graph is wrong
wow... that needs a minor change "amount" should be default on the bits tab
not "count"
Really wish you guys had a file format which alternates between highest bits / tipper, For example if someone donated 1000 bits ($10) but then someone tips $10.01 they become the new top in the channel :(, You guys say its against Twitch TOS But i see so many huge streamers have people custom code that for them (LIRIK) is a huge example of somone who uses that system.
past otter
Hey peeps, me again xD ... I have tried giving a viewer points on my stream but when I try I get "@SkinzieTV you only have 0 Skinz."
Why is that and how do I give myself unlimited considering Im the streamer? xD
normal igloo
well bot still doesn't want to reply to me 
normal igloo
@stuck hamlet Well in that case
normal igloo
FUCK YOU TWITCH
past otter
Chat servers should be up now, atleast mine are now
normal igloo
past otter
I think the streamer has to refresh the chat
past otter
:/
normal igloo
back up for me too but Yeah
narrow coyote
not all services are available for everyone
past otter
Someone made a doodoo at headoffice xD
granite minnow
hey i dont want to be annoying or anything but im confused on how to add a follow alert for twitch. could i get some help?
narrow coyote
For on stream you will want to add an alert widget to an overlay that will be added to your broadcast software. For chat alerts you can enable the chat alert widget for the bot
granite minnow
i wanted to add a gif that has the name of the person
narrow coyote
you can add gifs to an alert widget
granite minnow
i have the gif on the widget i just need to add the text. is there a bot that adds the persons username?
ive never had one of these so i dont know
narrow coyote
Text comes from the alert message
granite minnow
i dont have all that. i only have change image and the image itself
narrow coyote
if you dont see it, try scrolling down in the options
versed jolt
change to a different browser
granite minnow
no google chrome?
versed jolt
should work with Chrome
granite minnow
im on chrome
versed jolt
burn your computer and start again
narrow coyote
granite minnow
her ill brb but idk what burn your computer means
narrow coyote
try in an incognito tab
normal igloo
or that ^
versed jolt
could be an old version of chrome.
could be something that's blocking the full page from loading.
narrow coyote
Chrome is the preferred browser for SE, so unless you have some crazy extensions, or internet security software that is blocking stuff. It should work. If that does not work, use f12 to bring up the console and check for errors
also, snipping tool is your friend for sending quick pics from things on windows
versed jolt
hell yeah, fresh windows install, snipping tool is one of the first things pinned to taskbar
normal igloo
Oh god just saw how out of dates mind chrome is
narrow coyote
snipping tool is 
versed jolt
that and notepad++
narrow coyote
yeah. love me some notepad++ too
granite minnow
ok im back but how do i use snipping tool
and how do i check if my chrome is out of date
narrow coyote
if chrome is out of date there should be a little symbol in the upper right hand corner
granite minnow
there isnt one
versed jolt
if not, you can force an update by going into the chrome menu > help > about chrome
granite minnow
you mean on the taskbar icon right?
versed jolt
snipping tool, in windows 10, search for it on the windows search tool
granite minnow
oh thank you
narrow coyote
in windows 7+ hit start, and search for snip
granite minnow
im on 20
narrow coyote
click new, drag out snip, then you can just copy and paste it into places like discord
granite minnow
10
versed jolt
narrow coyote
you can just hit start and do it
granite minnow
i found it ty
granite minnow
lol
narrow coyote
it is really one of the best things they added to windows in 7
narrow coyote
go back into the alert widget and see if you can see all the options
if not, try in an incognito tab
granite minnow
where is alert widget
versed jolt
have you added an alert widget?
narrow coyote
didnt you post a picture earlier of the alert widget?
versed jolt
agile idol
forgive me for this random inquiry but is it possible to transfer viewing point as a viewer who has recently edited/changed teir name on Twitch @proud pumice or @tawny pivot or can either of you suggest an option like deleting the new profile & is it possible to go back and use the last profile before the change was made on twitch π€
granite minnow
so i go to my overlays and click create new overlay. now what
agile idol
points
versed jolt
@granite minnow see my pic to add an alert box (for example)
narrow coyote
use the chat command !bonus or use https://streamelements.com/dashboard/leaderboard/current to edit the points
versed jolt
granite minnow
ok i see Widgets and i am there
versed jolt
once you have added your alert box, click the alert box in the green thing. it will show the alerts on the left. click on the gear to edit particular types of alerts.
agile idol
ahhhh thats very useful @narrow coyote
versed jolt
granite minnow
oh i see it now
versed jolt
default shark dancing ftw
versed jolt
if no minimum set, any donations will show up as an alert
basically, set it to 10, donations of 10+ will alert
granite minnow
i was just trying to make a follower alert
granite minnow
ok and what does CSS mean?
versed jolt
cascading style sheet.
basically, it's like a ruleset that websites use to stylise webpages.
granite minnow
do i need it?
granite minnow
ok
versed jolt
the UI should be able to provide you with all you need?
more so for those ultra OCD people who will have a brain aneurysm if the colours aren't the correct # code
granite minnow
oh ok
so i have a sound i have a gif and i have a message. how do i know it will work?
granite minnow
ok how do i shorten the sound?
i chose one from the sound share channel and its too long for me
narrow coyote
you will need to pick a shorter sound, or edit the one you have
narrow coyote
you could use something like audacity, or try to find an online editor
granite minnow
so theres not a sound snipping tool or something already installed?
narrow coyote
nothing in windows to edit a sound in this way
granite minnow
oh
misty wagon
when using imagery, soundbytes and/or music you have to keep an eye on copyrights. Changing material not your own has to be done very carefully and at your own risk.
narrow coyote
audacity is pretty easy, and has tons of resources on it, and I am sure there are tons of easy mode online sound editors just for trimming an audio clip
misty wagon
Always respect the copyright π
narrow coyote
Not on StreamElements, but we do have some sounds in #426825216887619594
narrow coyote
are you still in the overlay editor?
granite minnow
i opened mine back up
past otter
Does anyone know of a queue system for viewers? I have viewers that would like to play with me but I have more viewers than I can play with at any one time but I can't seem to find a queue system π¦
narrow coyote
if you left it completely, you will need to edit the overlay again, if you did not save before, then your changes would not be saved
granite minnow
uh oh
how do i add a sound from my files?
nvm found it
ok so one last thing if you dont mind
how do i get this on my stream?
warm crane
Hey guys. We're firing up for another event, need the tiltify alerts. Was hoping we've made some progress in getting them fixed
nocturne pelicanBOT
@granite minnow To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: βShutdown source when not visibleβ https://youtu.be/KDvLynUqXI4
humble oxide
Hi ladies and gents. I am trying to connect my Twitch and YouTube accounts in the dashboard and I keep getting an error message: "The Channel you tried to add is linked to a different account." when adding one or the other. Could anyone please assist me with this?
analog idol
Hey is it possible to share an overlay?
white sentinel
Hi!! I am new to streaming and streamelements. I have set everything up and I am currently live streaming but no commands from streamelements are showing up in my twitch chat
lament blade
Hey guys need help
how can I change the position of the Event list in stream elements to be in every scene in OBS elsewhere and not in the same place ??
on every scene in OBS I have alerts and an event list in the same place. How do I change the position in one scene, it changes to the other ones ???
stuck hamlet
yes @analog idol you just need editor to the channel
lament blade
It's so annoying. I do not fully cover this bot yet π¦
analog idol
@stuck hamlet wait so if Iβm an editor on someone elseβs channel I can copy my overlay over to theirs and it will switch all the events and stuff over?
Also would I need to give them the media used (for example the .mp3 files for the notification sounds)?
stuck hamlet
no
should be all transfered over
@white sentinel the bot isnt in your channel
@lament blade create different scenes.
analog idol
Interesting, do I need to maintain edit access or can I just copy it over and then be removed?
white sentinel
@stuck hamlet ok how do I add it to my channel/put it in there?
analog idol
Awesome, Iβll test it out π
stuck hamlet
on your dashboard, on the right, it says "join channel"
lament blade
@stuck hamlet where is the option in Stream elements editor?
stuck hamlet
You can create multiple overlays, yes.
white sentinel
@stuck hamlet my only choice is part channel or mute
stuck hamlet
then hit part, log out and log back in, then making it join again @white sentinel
white sentinel
worked perfectly thank you!!!
stuck hamlet
lament blade
@stuck hamlet duplicate layers yes?
stuck hamlet
Activity feed > Widget Data >Goals
rain roost
@stuck hamlet Thank you!
polar harbor
I did a namechange on my account and Stream Elements no longer recognizes my watchtime on my account, is there someway to move the watchtime over to this name or get stream elements to recognize the watchtime on the account, not on the name?
stuck hamlet
unfortunately not
polar harbor
just wondering because Wizebot recognizes stats by account not name
thought I'd double check thanks
lean fossil
Hey there people, I'm streaming atm, but if someone could write to me in private and tell me if there is a way to discuss movies on twitch? Like just have discussions about cinematography by itself, it's something that interests me more than anything, but can't discuss anywhere. π
Thank you for the answer in advance, if this was wrong place to ask the question, sorry. π
rotund hawk
Hi, someone know how i can get rid of cheering alert on all of my overay? :/
marsh grove
Not a clue sorry shorty
marsh grove
@tight harness how do I do counters pls
Like it someone types !counter + it adds 1 to the counter same for !counter - and justcounter to check the count
tight harness
On the left you have the command, in the middle you have the description and on the right you have an example
marsh grove
I don't understand how to add it though and it's too small to seeing my pad
tight harness
${count <command name>} and ${getcount <command name>}
rotund hawk
@tight harness the problem is that i don't have alert box on my overlay editor :/
marsh grove
Do i keep it as command name ??
tight harness
No, you put the command name there
For example ${count deaths} for the command !deaths
marsh grove
So getcount deaths
tight harness
${getcount deaths} shows the count but wouldn't increment one
${count deaths} would show and add 1
weary mist
no, it only increments upwards
tight harness
You'd have to use !editcounter for that
weary mist
you can use a command !editcount deaths +1/-1/1
(last digit means you can set it to an exact value)
marsh grove
Thanks
lament blade
where set up notify follower, host etc. on the chat??
I dont find this site on my account
rotund hawk
where can i remove cheering alert?
tight harness
@lament blade Modules > Chat Alerts
@rotund hawk If you don't have an alert box then your cheer alert isn't coming from us
lament blade
@tight harness thx
tight harness
No problem
rotund hawk
where can i see if i got an alert box?
rotund hawk
the problem is that i don't have another overlay of any other site like streamlabs or so on my stream but big cheering alert keep coming on my screen :/
tight harness
Alright, then look for an overlay in My Overlays that has an alert box and untick Cheer Alerts and then save
Don't want it for any of your overlays? do this for all of them
warm crane
Hey @tight harness making sure my request did not get buried up there, but any word on tiltify integration working?
tight harness
Does it still not seem to be?
warm crane
We haven't tested it since last month, last message I got from someone was that it would be getting worked on and they'd get back to me.
tight harness
I know of other channels who have been using it this month without issue i'm pretty sure
warm crane
Here's hoping then. Appreciate the response.
tight harness
No problem
glad pollen
how would i set up a bot to auto add points in chat when someone cheers bits?
normal igloo
Ok bot will respond to commands What's have ! But it won't respond to commands without it π€
Nevermind fix it
tight harness
Without the ! is called keywords, they're different π
@glad pollen Add points to an individual or everyone?
normal igloo
@tight harness Yeah that's what I did But for the longest time ever it wasn't responding Until I bashed my head on my keyboard
tight harness
That'll fix it 
glad pollen
@tight harness like if a chatter named bob for instance cheered 100 i would want a bot to auto add 1000 points to bob in the twitch chat
normal igloo
@tight harness Yeah apparently it did 