#helpdesk-twitch

1 messages · Page 258 of 1

hasty cloud
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I need the credits aswell?

winter zenith
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your viewers can also SongRequest stuff there

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just make sure to set everything up in you Settings first

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so people dont spam 30minute long songs or racist songs

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just leave the Media request tab open and listen to the music, OBS will pick it up via the Desktop Audio input

steady monolith
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@winter zenith in order to turn it up in obs it would be best to have it in a separate audio cable 🤔 , looking at bots that is linked to discord with a bot that sits in a channel with oyu

hasty cloud
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I don't want veiwer request just be able to play my own playlist and hot key it on and off

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does stream elements provide that feature

weary mist
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@steady monolith we don't have that yet, though a discord bot is planned. There are other ways to route the audio to a different audio cable

brittle marten
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Ohai, where could I see the hypecup stuff? Don't know how to put it there with SE. inochiDerp

weary mist
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@brittle marten it's a widget in the overlay editor :)

brittle marten
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ooooh I see, thank you, gonna keep investigating then! POGGERS

weary mist
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@hasty cloud once ground control gets the re-write, hotkeys will be back in action. The recent update to media request broke them

steady monolith
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@weary mist yeah i know that, but got discord in cable 1 and game audio in cable 2

brittle marten
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Ok, I'm messing around with it a little bit but I'd like to have a horizontal design on the hype cup, how could you do that? 😄

weary mist
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@steady monolith Thats fine, I use a probram called Audio Router to route my music through a different audio cable, and capture that with OBS. Pretty much the same thing without having to use discord

steady monolith
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@weary mist how to i save the routes?

weary mist
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The routes stay active while you have the program open. I haven't actually played with trying to make it happen automatically. But it works very well for me while playing pubg

frail goblet
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I was helped for a command in my stream it was !wins

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So now when people do that they see how many wins I had for that day

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So my question is how do I reset that back to zero

narrow coyote
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If the count is wins, should be something like !editcount wins 0

vocal leaf
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is there a way to turn off the tagging (@username) in the winner announcement of a giveaway?

midnight void
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Probably not the right place to ask this but how do i connect my stream my ps4 and to twitch via stream elements because my stream key keeps saying invalid even when i type it in character for character

weary mist
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@vocal leaf Let me check on that, though I do not think there is a way to stop that.

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@midnight void I sent you a DM

vocal leaf
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would be nice if SE would check if a winner is following the giveaway channel and mark it via a simple icon or something

harsh jasper
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Hello! if there anyway to stop the images snapping in streamelements overlay editor? maybe a shortcut key?

dry hare
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click the Grid icon in the overlay editor

weary mist
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@vocal leaf I believe that is something that has been requested, it just needs upvoted so we know its important to many people. Let me find the link

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@harsh jasper also you can click on the widget, and use the arrow keys to move it around

harsh jasper
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oh wow, i just found it, thank you very much @dry hare !

dry hare
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👍

midnight void
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Okay. I sent back a reply @weary mist

vocal leaf
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thank you @weary mist

weary mist
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👍

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sent you a DM as well Otto

whole imp
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having issues

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getting repeat of stream alerts

nocturne pelicanBOT
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@whole imp Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

light mauve
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Ooh, that's a clever idea @cedar fulcrum, just to make sure I'm understanding you, if I have an overlay containing the chat that never gets closed, it'll make the chat persist in everything else?

cedar fulcrum
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That's correct you make an Overlay containing only the chatbox and of course do not forget to see to top layer, then you do not need it in other overlays

light mauve
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I'll play with it a bit - my overlays have the chat move around a bit, so hopefully having a second source with the chat box will make it persist in the First Source.

cedar fulcrum
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Good luckPepeLaugh clap

light mauve
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Hmm, that didn't quite do what I'd hoped - I take it there's no easy way to make chat persist without making a chatbox that persists?

Essentially, I have an N64 stream overlay and a Gamecube stream overlay, which both have different sizes and positions since the screens are different. If I'm understanding you right, I'd need to split out the chat boxes from each of these overlays and just include them both separately, setting the chat ones to persist?

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That is to say, no way to make chat persist without splitting it out as above.

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I guess that makes sense, otherwise there'd be no way to delete old chat between sessions.

cedar fulcrum
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I think it is more complicated to do with super themes

light mauve
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These aren't super themes, but it's the same principal, yeah.

cedar fulcrum
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Try it I think it will still record the data

light mauve
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Yeah, I tested it out - since the overlay still gets destroyed and recreated when swapping, the chat is erased, however the chat persists in the "chatbox only never destroyed" overlay.

weary mist
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basically if you have the chat in a seperate source, you can add it to the different scenes at different sizes (you can adjust in OBS), and it should persist with the information while you stream. It would only really refresh when you shut down and restarted OBS, or refreshed the cache

light mauve
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Yeah, I tried that first, but repositioning it in OBS would stretch the text itself instead of wrapping or clipping lines as if I'd done it in the ovelay editor.

whole imp
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voice over isnt working for donations 😦

narrow coyote
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do you have it enabled, and do you have any variations that might be what is being triggered instead?

willow bison
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Is there a link or documentation somewhere to use custom font / CSS for alerts and events?

whole imp
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where do i enable text to speech on my donos @narrow coyote

narrow coyote
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In the overlay editor, select the alert widget. Click on the little gear next to the tip alert, then you will see it in the list

whole imp
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thank you!

narrow coyote
hearty crater
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I have a problem with streamelements alert

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I have two overlays in obs

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In two different scenes

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One fortnite overlay and one league of legends overlay

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When something happen (follow, donation etc.) the alert sound pop up two times

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Its really annoying

nocturne pelicanBOT
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? Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

hearty crater
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How can I fix that?

weary mist
hearty crater
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Where can I find this Swap Preview...?

weary mist
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its the last image

hearty crater
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Cant find it

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Shutdown source when not visible I did this with every overlay

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Still I hear this sound two times

weary mist
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then there is an overlay that it isn't checked on

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If you are testing the alerts, make sure you mute the browser

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(if you are testing in the editor, it will play in OBS and in the editor)

hearty crater
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Alright yeah working now

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I have one more question

weary mist
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as for the swap preview, it should be the gear next to the transition button

hearty crater
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For the overlays I really have to change every settings for every overlay? It was very annoying for league of legends alertbox...

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Had to put sounds/translate the text to german etc. for every overlay scene (ingame, client, end soon etc.)

weary mist
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you can duplicate widgets between overlays (this keeps the settings for that widget)

hearty crater
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Isnt there an option to do that faster?

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How I can do that?

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Ahh I found it

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Awesome

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😛

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thanks for the help

elder pasture
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so when i have an event play through the ground control, it seems like there's an echo of the sound on my stream...or it's just playing twice

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do i have to mute it somewhere or is it cuz my sound is too short and just plays twice

hearty crater
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Its playing twice

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I just asked that 2 min ago

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Check the chat

elder pasture
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did you just shorten the alert duration to fix it

hearty crater
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I did the tutorial

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Check the chat

nocturne pelicanBOT
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@elder pasture Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

fierce trench
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is their a way to remove bots from ur twitch

narrow coyote
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What like elementalskateboard and longboard type of bots?

lament ember
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My followers are not showing up how do i fix it

teal yoke
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hi guys... the store redemption notification aren't working for shop purchases, it only shows notifications when i use the "emulate item redemption" in the overlay tab

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it play the sound i chose though

narrow coyote
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@lament ember Where are your followers not showing up? @teal yoke If you are redeeming a sound item, it will only play the sound, no image in the alert

lament ember
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There not showing in my brb overlay but they are on game screen

teal yoke
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@narrow coyote its there a way to show both??? The Image and the sound,?

narrow coyote
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There sure is, just make it a stream perk, add your image/gif, and a sound, and you will get both HandsUp

teal yoke
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Thank you

narrow coyote
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@lament ember Do you have the alert widget in that overlay as well?

spiral quiver
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Hello. I can't test out my alerts in the overlay editor. None of the test alerts work.

torn imp
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Hi guys, Is there a way to switch my discord name in here to my Twitch name, which is ArtJerk? <@&382267076632379392>

tight harness
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Done

torn imp
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Siikkkkkkkk

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Thank you!

narrow coyote
tight harness
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@spiral quiver What browser are you using? 🤔

spiral quiver
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Firefox 😃

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It has worked before albeit sometimes not that great

tight harness
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Strange, should work fine on Firefox 😮 i'll give it a test if that's alright

spiral quiver
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uh sure

tight harness
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What's your Twitch username?

spiral quiver
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bankrollbray

lament blade
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hey is there a command tfor the user to look at the song list or no

tight harness
spiral quiver
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Okay that worked @tight harness ! I saw it pop up in OBS.

tight harness
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That's with Chrome

spiral quiver
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I see. I'll have to try it there because I had that same screen open and the test did not go through.

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But i did see it in OBS

tight harness
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@lament blade !songqueue although by default it's a Moderator command, you can change that though

lament blade
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ahh ok

lament ember
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I don't have it in the middle as I don't need it on the brb screen @narrow coyote

narrow coyote
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monka Not sure I follow the problem, what exactly is going on with your brb overlay?

lament ember
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where the it scrolls through latest followers on the brb screen it don't do that

frail goblet
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@narrow coyote thanks

gusty kelp
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Is it normal for the alert to stay as the dancing shark even after changing the image/video and saving?

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well, is it a known issue i mean

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Its been happening to my bits and sub alerts

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nevermind, realised it was using variations

lament ember
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@narrow coyote kitemessaged u

muted cedar
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im having an issue with subs not showing up in activity feed so it doesnt showup on my overlay or alertbox

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I manually added it to widget data, but worried ill have to manually edit it every time. Streamlabels picked up the event but i dont use it on my overlays

tight harness
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@muted cedar Are you seeing anything in the chat at all when these people subbed?

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If not then it sounds like these people failed to share their subs yet, which is the moment we're able to register them on your dashboard

muted cedar
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@tight harness they may have not shared .. ill have to ask. I do see that in the twitch chat they subd

tight harness
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Yeah, if they click on 'Share' at the top of the chat then it shares it, I was going to say that since getting affiliate you need to relog to the site, but I think you did that already

muted cedar
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relog to stream elements site or twichh

tight harness
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StreamElements

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But remember that'll only work for subs after relogging, it won't show subs that happened before you did it

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If you just got affiliate and haven't relogged since getting it that could be it, but you have affiliate settings showing on your account so i'm not convinced that's it, still worth doing

muted cedar
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just logged out and logged in and dashboard still shows 0 sub and nothing in activity

lament ember
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I'm having trouble with followers not showing on screen

tight harness
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@muted cedar Like I said, it won't show subs that happened before you did it

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@lament ember You mean via your alert box or a different widget?

lament ember
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I have the scroll followers on game screen but not on my brb screen no idea why

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@tight harness

tight harness
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@lament ember Tried duplicating the widget to the other overlay?

lament ember
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Yh happened b4 I had steam elements fix my game screen but it's happened again maybe I'm doing something wrong

tight harness
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What's your Twitch username?

lament ember
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H1tman87twitch

tight harness
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Fixed 😃

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Removed the widget, duplicated the working one from the other scene

lament ember
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Oh sweet thanks

unique robin
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Hi guys I am going crazy but there is a chance to rotate a tip goal bar? 😦

lament ember
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I'm sure you can make it scroll

unique robin
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no I need to rotate the bar and put it vertically

lament ember
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Oh right I get ya should be in positioning

unique robin
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yeah

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But it is not there

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I have only width Height top and left but nothing like rotate 90

lament ember
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Should say something like horizontal and vertical button

unique robin
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I can't find it 😦

strange meadow
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my overlays are lagging. when people cheer, i have to use ground control to refresh my overlays get rid of announcements

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actually not just cheer, a host jst did same thing

ember estuary
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Hey how do i import playlists to the song requests

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It only lets me import 1 song from the playlist

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@summer mulch

ember estuary
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@OMGITSJAMESPLAY#0489 i did that

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but still one video

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popping up

normal igloo
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for any support staff reading this message has been fixed ^^^^

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🤔

stuck hamlet
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command not enabled @OMGITSJAMESPLAY

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why doesnt discord tag you

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@normal igloo

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gottem

normal igloo
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Interesting why is that LUL

stuck hamlet
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I mean, we've been through this where you didnt enable a command Kappa

normal igloo
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No I meant about the @ LUL

stuck hamlet
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it's fine, ill @ you the normie way

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@normal igloo

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gottem

normal igloo
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I am either blind or I cannot find the command FeelsChromosomeMan

stuck hamlet
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!ticket is a alias

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default iiiiiiiiiiiiiiis euh

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!giveaway?

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i dont remember

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!enter

normal igloo
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@stuck hamlet Nope still not having it and !giveaway Just goes to the website monkaS

stuck hamlet
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!enter?

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no?

normal igloo
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@stuck hamlet Guess what trumpW

stuck hamlet
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@normal igloo

normal igloo
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it would help if !enter enabled + The bot message said !ticket 10 to buy 10 tickets. A ticket costs 0 tea Instead of saying !enter 10 to buy 10 tickets. A ticket costs 0 tea LUL

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Why is it's always the simple fix issues I have 😂

stuck hamlet
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bingC @normal igloo

normal igloo
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@stuck hamlet Ok more questions If possible how do I edit the giveaway in chat messages? 🤔

stuck hamlet
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wat

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the response to !giveaway?

normal igloo
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@stuck hamlet yep

stuck hamlet
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you cannot

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just disable it and create a custom one

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ez

somber thunder
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trying to put media share in obs but when i test it i just get a horrible echo of the song

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legitimately confused

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@rapid tapir any advice?

safe kettle
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How do I add someone as a manager so they can edit my overlays?

narrow coyote
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@somber thunder The echo would indicate that you have more than one thing playing the media, like having the site, and ground control with song request enabled

somber thunder
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@narrow coyote ground control?

narrow coyote
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the StreamElements desktop app

stuck hamlet
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@safe kettle the link Kite posted 😃

somber thunder
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yeah its not open when i show the media on stream

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do i need to show media in order to just get audio

narrow coyote
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do you have the widget in more than one overlay, and you dont have those browser sources to shutdown when not visible?

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if you want just audio, then you can just play it from the site, and not show it on stream

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it should then be broadcast by whatever is the audio source you are hearing it play from, like your speakers

somber thunder
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they are active while not visible and the widget is on every scene

narrow coyote
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if they are active when they are not visible, then you would get an echo. You would need to have them set to be shutdown when not visible, or the audio will play from all active overlays with that widget

somber thunder
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ah ok ill try that thank you

lament blade
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Hey does anyone know why FreakDevil_ is trying to contact me?

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He messaged me asking for contact info...

clever mango
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He is a promoter for StreamElements so I imagine he is looking to share some information about our service.

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Do you stream on twitch or youtube?

dry hare
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!FreakOut

celest fractal
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Is it possible to make on streamelements a image popout every 15 minutes to remind people to sub/follow

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I know there are some html codes in NerdOrDie, but I would like to know if it's possible on StreamElements

pine hemlock
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The widget is called Image Rotator @celest fractal

celest fractal
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Ty cuda, gonna take a look, making a gif to use it
SeemsGood have a good day my man

pine hemlock
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np

lament blade
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Hey fellas, just wondering if I can rename the !points command to my own name (which would be !Owlcoin) ? is that possible?

dry hare
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You can create a custom command that would do the same thing I believe?

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Maybe?

lament blade
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🤔

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shall look into that boss

dry hare
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Someone with more intricate knowledge of SE will be poking in to correct me shortly

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😉

lament blade
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Thank you for the swift response, I got ignored in streamlabs thats why i came here 😦 much better loyalty system here imo

dry hare
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Yay

lament blade
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Sorry another quick question, will the points be gained while offline? and will they be gained for just viewing or do the viewers have to be active in chat?

dry hare
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Only when your live

clever mango
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points are earned by being in chat while the stream is live

dry hare
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Getting them offline isn’t an incentive to watch 😉

elder sorrel
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dry hare
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You can however give points to people through chat commands though if you wish

light mauve
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Simple question for ya'll - is there a widget that displays viewer count? Twitch has been so flakey lately I figured I'd just bake it into my overlay so I could watch OBS instead.

dry hare
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Best advice is to not watch your viewer count....

lament blade
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Sorry to clarify, points are earned by being active in chat? so typing a message in between the drop times for points? or just being on the stream?

dry hare
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No, just by watching the channel

light mauve
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Haha, valid advice. I just like checking on it so I know if I need to actually talk vs concentrate and revert to resting srs face.

lament blade
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Ok ty!

dry hare
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Just talk as though people are watchig

lament blade
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Hey guys, really sorry for all the questions but the Bingo module - can viewers only type one emote per message for it to validate the answer? or can more than one emote be used?

dry hare
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Keep an eye on chat

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That will tell you when people are watching

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I have no idea about bingo

lament blade
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@clever mango Ok thank you. I will wait for his reply then.

celest fractal
pine hemlock
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@celest fractal pepeK

wet mango
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Hi guys really needing some help. Tip alert is not working for me 😕 nor does the tipper go to my tipper list. And i have the link stream elements gave me on my page. Help pls 😭

wanton jetty
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Is there a way a friend can give me his overlay from one to another ??

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Without having to tediously recreate it

weary mist
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@wanton jetty give him editor access, and he can duplicate it to your overlays

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@wet mango let me check on it. Did the money make it into your paypal account?

wet mango
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@weary mist yes, i also got an email confirmation of the money transfer 😞

weary mist
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ok, thats a good first step

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@wet mango did you manually add the tip? because I don't see it in the activity feed, but I see a tip in the tip list from 41 minutes ago

wet mango
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Yes i did try to add it manually to see if it will show up on my widget, but that failed 😅

weary mist
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it should have worked for the manual add, unless you didn't check the box for "imported tip"

wet mango
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So i am on paypal now. Aparently i have to accept the tip because i dont have my bank account set up. Would that have affected it?

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Oh. I didnt have that checked 😕

weary mist
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yes

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That 100% effects it because until you accept the money (with bank account), it doesn't actually transfer the funds

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which means there is no API information sent. It will actually send the info as soon as you verify and accept, lol

wet mango
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Ohhh..

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Thank you! I will try and see if it works ;o thank you! I’ve been fiddling with this for 2 hours now haha

weary mist
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👍

lament blade
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Hi, for some reason, my stream alerts are sounding off twice when i have OBS up, any ideas as to how i can clear that up?

atomic hollow
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hey @lament blade

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!multi

nocturne pelicanBOT
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Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

lament blade
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i think that fixed it, cheers

glad sparrow
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ok been using stream elements for some time now and i love it but i wanted to know if anyone else is have playback issues with the media request tool Ex. i would play a playlist and after say 10 songs it wants to stop playing and show a buffing symbol, is it something to do with the connection? it's not that bothersome just thought i would ask just incase

gentle imp
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@glad sparrow probably is connection

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but there is a trick to it, go to youtube, watch any video, change res to something lower that uses much less bandwidth, those settings will be used by SE media player

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480p, 240p, etc, u choose

glad sparrow
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what i thought just wanted to bee sure no biggie, now that is a clever fix

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thanks

gentle imp
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you're welcome, that's what I use and np so far 😄

glad sparrow
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🙃

livid ingot
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Is there any way i can stop the Double sounds at all?

atomic hollow
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@livid ingot

nocturne pelicanBOT
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Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

atomic hollow
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!multi

livid ingot
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Nope, Still have the Double SFX when doing the emulate effect

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Oh wait, i had to do it for the Starting Soon and BRB screen 😛

gentle imp
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yeah all browser sources need to have that ticked 😃

livid ingot
west gull
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I gotta ask, I had it once before, but I lost it long ago due to a windows reformat, would it be possible to get one of the Alert Boxes from the Green Flare theme? I love the size, but want to build my own to fit the rest of my overlay.

gentle imp
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you can add that theme, edit and duplicate the alert box to your overlay, done

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let us know if you have problems doing that 😃

buoyant moat
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my sub doesnt change the image if i put a different image in and save it then test it it still doesnt work anyone know how to fix? on stream elements overlay

gentle imp
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have you added variations?

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check variations, because those are used when it's not the first time subbing

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gifted and resubs

rough jacinth
pale eagle
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I'm in voice support channel, if anyone has a tiny moment of their time for some help, that would be appreciated.

winged sundial
#

Good Morning/Evening all. Question. How do I change my email on Streamelements?

tight harness
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@winged sundial Change your email for Twitch and relog into the StreamElements site, then it'll update 😃

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@pale eagle Sadly it's not always possible for us to voice chat so if you ask your question here we'll answer you

unborn furnace
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I am trying to use the media request tool on my stream. I can see the video on my stream however I am having trouble getting audio to come through and could use some assistance. when I tell it to show on stream the video begins to play however the sound comes only to my headset "system Default" and not through the stream itself. OBS is set to transmit via default already

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my mic comes through on my stream just fine

winged sundial
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@tight harness Thank you that was easy

tight harness
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@unborn furnace Sounds like you need to change the audio device in your OBS settings, if you need help with OBS then this is the place to ask: discord.gg/obsproject

unborn furnace
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I will try there thank you

woeful python
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someone helper?

elder sorrel
#

@olive lintel Support Espanol but think he's currently offline atm.

livid ingot
#

How do i edit the goal? i kinda have $15 already 😛

misty wagon
whole orchid
#

I have been scrolling through this feed and using the search, but i couldnt see if there was a resoultion of why gifted sub and regular sub notifcations are breaking all notifications

gentle imp
#

breaking how so?

#

you need to setup those 3 diff alerts, first one is when you open sub alert, gifted and resub is on variations

#

just need to look down on sub alert, when editing

wanton jetty
#

Is there a way to import a theme from player.me

cerulean hound
#

Hiya, I use the stream groundcontrol thing for my song requests and music from a backup playlist, recently a few people have asked if possible to show which song I'm playing, I know that !song will show the currently playing track, but is there any way to get sort of a popup on my stream without showing the entire music video? Thankies in advance

gentle imp
#

you can add song widget to the overlay @cerulean hound

cerulean hound
#

ooh oki thanksyou

weary mist
#

Yup, the Current Song widget will show what is playing, either requested or backup songs

cerulean hound
#

the one from um

#

or am i looking at the wrong thing

#

ooh yus it is thankies, just didn't say anything about the uh song request thing on the widget thingy, Thanks for your help! ❤

gentle imp
#

you're welcome 😃

steady monolith
#

is there a command where i can type !go and then someones twitch name and it links to there twitch?

weary mist
#

that sounds similar to the shoutout command, which we have set up as a template when you go to create a custom command

steady monolith
#

ahh okay

#

Always here to help @weary mist 😛

weary mist
#

lol

#

I try to be

terse oyster
#

Can SE generate automatic whispers to specific viewers? Entire Twitch whisper system is odd. Doesn't seem to be a way to even delete messages. Is this true?

hardy ginkgo
#

hey quick question is there a german speaking support here? 😃

narrow coyote
#

@ebon forum and @winter zenith speak German KiwiHappy

celest furnace
#

Hello, i just set up my stream elements overlay and have a problem with "latest tipper". It doens't show my latest tip, same problem is with "latest follower". It's just blank. Is that because i used Tipeestream before?

narrow coyote
#

Did you import your tip information? As for the follower, you will need to manually enter your current latest, then any new followers should update the widget automagically. You can edit the widget data here: https://streamelements.com/dashboard/session

celest furnace
#

yes i imported my tips from tipee. My Top Donation Widget works fine.

gentle imp
#

do like KITE said, enter manually but once u get tips/followers with SE active they will update

celest furnace
#

ok, thanks

winter zenith
#

@hardy ginkgo whats up?

#

Achso ehmmm... was gibts denn?

hardy ginkgo
#

^^

#

ich kann ja englisch is nur auf deutsch einfacher zu erklären

winter zenith
#

kein ding du KiwiHappy

hardy ginkgo
#

und zwar, gibt es ne möglichkeit das der bot neue follower/subscriber anwhispert un denen meinen discord channel link schickt? UND hab bei nem anderen streamer auf dem discord gesehen das die nach einer zeit ihrem "rang" im twitch channel automatisch im discord eingeordnet werden

#

ich z.b. bin bei einem streamer automatisch als subscriber gelistet

winter zenith
#

Ja das mit discord und Subtiers is einfach via Discord ein zu stellen!

#

aber das mit dem anwhispern... KiwiThink las mich mal kucken ob das mit variabeln möglich ist

#

wohl nicht du kannst aber deinen ChatAlert so einstellen das er einen Inivite link deines Discords her gibt

#

aber du kannst nicht machen das er den user anwhispert

#

nur @ öffentlich im chat

hardy ginkgo
#

hmm ok aber wie weiß discord denn was derjenige für nen stand bei mir in twitch hat?

winter zenith
#

wenn er seinen Twitch account mit Discord gelinked hat KiwiHappy

hardy ginkgo
#

ach der der joined meinste?

winter zenith
#

Wenn jemand dich subbed

#

und in deinen discord kommt kann es sein das er den Tier sub/rolle nicht bekommt im Discord

#

weil er seinen Twitch account nicht an Discord verknüpft hat

hardy ginkgo
#

ah ok

winter zenith
#

du zumbespiel hast das nicht gemacht

hardy ginkgo
#

o_O

winter zenith
#

also wenn ich auf deinen account klicke und mir dein profil ansehe sehe ich keine verknüpften konten

hardy ginkgo
#

mein twitch sollte aber mit discord gelinked sein

winter zenith
#

wenn du mein bild anklickst und mein profil ansiehst siehst du meine verknüpfungen

#

OH

#

Ich bin dumm sorry KiwixD

hardy ginkgo
#

xD

winter zenith
#

War im streamer mode seanDerp

hardy ginkgo
#

das hast du gesagt

winter zenith
#

Aber ja du hast es gelinked

hardy ginkgo
#

ok, dann muss ich mal schauen wie ich das mache, weil eigentlich hätt ichs ja schon gerne so das nur follower und subs aufm discord erstmal sind

winter zenith
#

nach dem stream persönlich anwhispern? KiwixD

hardy ginkgo
#

xD

#

naja dank dir auf jedenfall ich werd mal lesen was es für lösungen noch so gibt, bin nu erstmal kochen 😉

winter zenith
#

mahlzeit KiwiChubby

safe kettle
#

Is the bot down

#

Not working in my channel

winter zenith
#

The chat is not working for me right now

#

I assume its dat?

proud pumice
#

i think all of twitch is dead

#

all accounts look banned

clever nimbus
#

Lots of streamers have no chat right now

proud pumice
#

yeah twitch is down

serene granite
#

Time to stream on YouTube? Kappa

elder sorrel
#

Nah

#

Caffeine Kappa

weary mist
#

lol

clever nimbus
#

Is there a way to do on screen polling?

#

So that someone could vote by typing a 1,2,3, or 4 in chat

weary mist
#

Not at this time, though you could do a workaround with contests. Set the betting to a strict 1 point cost, people bet on what they want, then you can either select the winner like normal, or refund the contest (though it is just one point)

clever nimbus
#

Is it on the horizon? Former Branebot user and it had a great one.

#

Thanks for all you do!

dry hare
weary mist
#

@clever nimbus poke @analog forge LUL

#

just kidding seheart to the stingman. But it is something we do want, its just getting time to make it happen. Small team, lots of ideas to try to get implemented

tardy mulch
#

i got a question, what are like the downsides of not shutting the streamelements overlay source when not visible?

narrow coyote
#

if it plays audio, it will play when not visible. and if you have several that will not be shutdown, they will run in the background, so will still use CPU

#

I have a few browser sources that I do not shutdown the source, because they have no audio and it helps the pop-in from scene transitions

weary mist
#

If you don't shut them all down, they are running in the background when not visible, thus taking up CPU usage

#

can cause duplicate alert sounds, if you have multiple alert boxes

full rune
#

hey, does ground control auto update?

stuck hamlet
#

yes

full rune
#

ah cool, thanks. are hotkeys working for media request?

stuck hamlet
#

nope

full rune
stuck hamlet
full rune
#

thanks for the quick response anyways

stuck hamlet
#

We are working on a new version tho

#

So it will be fixed 😃

full rune
blissful apex
#

monkaS i need halp with something

#

ANyone know hwo to make the background of a gif transparent?

#

and yes i know google exissts, your just beautiful people dansgame

narrow coyote
#

If it is a basic background you could try something like https://ezgif.com/help/gif-transparency If it is more complex you would need to remove the background from each frame with something like Photoshop

blissful apex
#

oooo that might work MLADY

#

well that is just terrifying xD

narrow coyote
elder sorrel
blissful apex
#

The demon waffle is comin fo all D:

#

OMG

#

my 6.66 donation alert D:

narrow coyote
blissful apex
#

so9lved

#

Thanks again SE your the best FeelsOkayMan

#

I'll learn to photoshop now tooDank

narrow coyote
blissful apex
thorn spear
#

Is the site down? I can't log in.

elder sorrel
#

Site as in Twitch?

#

If so: more than likely if they're having that issue.

rose halo
#

Hi, I was curious about how the Timer function operates.

narrow coyote
#

You set an interval, so how often you want the message to display, and a number of chat lines, which would be the minimum amount of chat lines in the last 5 min required to activate the timer. Once the amount of chat lines is met, the timer will go off at the set time

rose halo
#

Okay, so if I set the chat lines to 0, it would start automatically. And Online/Offline just is an interval of starting / stopping the timer?

narrow coyote
#

If chat lines are 0, then the timer will trigger once the interval is met.

#

There really is not starting or stopping, its more it will post the chat message or not. Once it posts a message, the timer resets until the requirements are met again to post the message

rose halo
#

Ohhh

hearty phoenix
#

Hello. I make 2 custom time command but the bot don't change the time zones.. What the solution? 😄

tight harness
#

Change the timezones? 🤔

#

Could you tell me what the responses are currently?

hearty phoenix
#

yes. with variables

#

i use this ${time.EDT} but it's write another time..

#

not Miami zone time

tight harness
#

I prefer to use ${time.America/CityNameHere}

#

I use for example: ${time.Europe/London}

#

I find that this format works really well

hearty phoenix
#

ohh i try it 😄 thx 😄

tight harness
upbeat topaz
#

I setup a donation tracker for extra-life and tiltify. Will I also see on-screen alerts when someone donates to those?

tight harness
#

There's another widget for that

#

The Extra Life Donation Alertbox and the Tiltify Donation Alertbox widgets

upbeat topaz
#

Ah, I see them. Figured they would have been incorporated into 1.

tight harness
#

Nah, it's better to have them separate so people can place the goal and the alert box in separate locations

upbeat topaz
#

Oh, I mean incorporated into the main alert widget

tight harness
#

Ahh, I see, nah they're separate

#

Just in case people want them in separate locations to the main alert box

void hollow
#

does anyone know if browsing deep web is allowed on twitch

hearty phoenix
#

@tight harness Shit Miami doesn't in the list 😂

tight harness
#

Yeah I noticed that, there should be another city in your timezone in there though, as long as you always have the same timezone all year round it's fine @hearty phoenix 😃

#

@void hollow No idea

lunar furnace
#

ok im having a few issues.... working on my wow overlay to update it and fix it up to match my now universal overlay and its not always letting me save it to preview it in bebo plus its having some wacky issue with the bounce mechanic on the hype cup.... and thats the thing im working on figuring out due to the new way im doing it

#

every bit that hits the cup just bounces right back out and i have the token bounce all the way to 0

#

i also have tried to take it from using whole screen for the hype cup back to being off and the hype cup just disappears

#

any ideas or help regarding that?

dense jackal
#

is the height to your cup most of the overlay? I found when it is the entire overlay, changing the bounciness isn't very noticable

lunar furnace
#

ill share a screenshot so you can see its location and size

#

i was gonna turn the whole screen option off and fix the size of the window for the cup but its having difficulty with it now because the cup completely disappears

#

wish there was a cup for the scaling and size of the base of the treasure chest because that would be awesome

dense jackal
#

it doesn't disappear it's just displaced

weary mist
#

Likely the cup is still positioned in the same spot, so i recommend increasing the size, and then moving the cup to where it is, then decreasing window size

#

It's just outside the widget boarder

lunar furnace
#

thats the thing i change it and move the whole widget frame and its not there.... i also have used the cup scale and position arrows to no avail of it showing back up

weary mist
#

Hmmm. Once I get home, I'll check it out. I'm updating my driver's license (or so I hope) lol

lunar furnace
#

lol

#

yea because the bouncing out with it at 0 is a tiny bit irritating. i have times it loads with about 25-50% of the bits landing in and the other times they just bounce full on out

frozen quartz
#

hello there, bot is not working at all in my channel, tried parting, muteing, etc, but it's not even answering to commands, any ideas? :S

stuck hamlet
#

it's just REALLY off screen

#

try making it big like i did and then using the arrows to find it

lunar furnace
#

ok

#

yep that worked thank you

stuck hamlet
#

np

frozen quartz
#

no ideas? 😦

lament blade
#

follow and tip are not affected

stuck hamlet
#

@frozen quartz are you using a custom name?

frozen quartz
#

hmn?

#

wjhere was that option again?

stuck hamlet
#

on ground control

frozen quartz
#

hm I think I remember changing it, yes

#

is that what makes it not work?

stuck hamlet
#

if you have the wrong ouath, it is possible.

#

You can try closing ground control and seeing if the bot responds then

frozen quartz
#

hm, switched the custom name to off

#

shoudl that be enough?

stuck hamlet
#

well!ping isnt enabled in your channel

#

so

frozen quartz
#

hm, it doesn't. switched it off, not answering to ping

#

😮

stuck hamlet
frozen quartz
#

yeah... lol

stuck hamlet
#

heheh

frozen quartz
#

right, it was the oauth thing

#

thank you

stuck hamlet
#

no problem, just get your new oauth and everything will work again 😃

lunar furnace
#

ok so that fixed the bounce issue with it 0 but right now im having an even odder issue that im not sure why its doing it.

#

i save it like the first image shows but it does the second image on my stream preview ..... i close the editor and open the editor for that overlay and it reflects what is shown on my bebo stream preview

#

will the settiings for the hype cup stay saved if i delete that widget and add a new one to manipulate and see if it fixes it

clever mango
#

No, settings are tied to the specific widget

lunar furnace
#

so i would have to re set all my bits to the cup

clever mango
#

Any settings changed from the default are not carried over

lunar furnace
#

thats what i thought i just couldnt remember and that was the reason i kept clone of the widget to my other overlays i had done LOL

#

why would it save or say it is saved at that arrangement but show the other and then when closed and reopened not show what it was saved as

clever mango
#

I don't understand the question. Are we talking about the cup?

#

Are you saying that clones are not saved when you save the original?

lunar furnace
#

yes im dealing with the placement of the cup but i think i may have found the problem but not sure.... i did a duplicate then deleted the duplicate and when i enlarged the frame for the cup location found this

clever mango
#

duplicating only makes a copy of the settings at that time

lunar furnace
#

the cup was seeming to not save to what i was needing on the overlay and i think o found the culprit

clever mango
#

It doesn't continue to keep them identical

lunar furnace
#

only one of the cups moves

clever mango
#

I don't believe the cup widget was designed to have multiple in a single overlay

#

The widget was made before duplication was possible

lunar furnace
#

yea its not i was seeing what it would do for saving settings but then remembered i couldnt really do anything with it and when i deleted it i decided to expand the one ive been working with and found the most recent image

clever mango
#

You could have multiple overlays each with a cup widget in OBS

lunar furnace
#

i use bebo and i have several overlays made in SE so i didnt think that would affect this

#

this was literally updating and adjusting an existing overlay

#

i closed that instance i was working on and opened a new one that didnt have the duel cups like that last image

#

it isnt supposed to update and auto move the cup when you shorten the frame thingy for the positioning right

clever mango
lunar furnace
#

ok i got that fixed now so the close and re open of that last instance fixed whatever it was that was going haywire with the moving of the cup....LOL

#

now to work on my bouncy hopefully i can get it to work out with out poking yall anymore.... thanks for all the awesome help yall give

clever mango
#

No problem seheart

viscid sphinx
#

How do you turn off the default bot command for !donate? I looked in default commands and could not find it

wanton jetty
#

Can we get an option for "Slideshows" to diapear for a while then return as a loop ?? So once its completed a loop it disapears for lets say (insert time) 600 seconds (10mins) then re cycles back through

stuck hamlet
#

That’s a thing @wanton jetty

#

I asked for it 10 months ago, and @hollow zinc finally delivered last week 😃

wanton jetty
#

😮

#

WHAAAT

#

HOW

dense jackal
#

The default command is called tip @viscid sphinx

#

donate is an alias

viscid sphinx
#

ohhh

#

that makes sense

#

thanks!

dense jackal
#

Np seheart

wanton jetty
#

@stuck hamlet How do i do it

stuck hamlet
#

It’s in the image rotator

dense jackal
#

hypeblob = @wanton jetty

wanton jetty
glad sparrow
#

ok just wanted to know how the tip message works Ie. does it show on stream when tipped?, because i dont want some one to tip and leave a message that could be considered racist or what not

#

and not sure if i missed it or not but can tip messages be turned off

stuck hamlet
#

You decide if you’d like to show it, we also have tip filters, which can filter bad words out.

#

Or the words of your liking

glad sparrow
#

ok i seen the filtering section but was not sure how good the filter would be considering other filter ive used was a bit scetchy.

dense jackal
stuck hamlet
#

It does many different things tho.

dense jackal
#

That's just one example

stuck hamlet
#

Ye

glad sparrow
#

ok i just didnt want to risk a random troll causing any issues '

#

and that example is the defualt filter?

#

when turning on and not touching anything

#

ok nvm i found the tick for show messages in the overlay settings lol thanks guys not sure how i missed that before

dense jackal
#

That is if you turn on the replace bad words with happy words custom protection

glad sparrow
#

yeah just wanted to know if i turn on standard if i had to add words to be filtered or if it would be fine by defuat if that makes sinse

dense jackal
#

It has a standard word list you can check if youlike, otherwise you need to add filtered keywords

glad sparrow
#

ok and if i add custom filtered words with it set to standard will it still use the standard with the custom as well and not cancel the other out ?

dense jackal
#

it will use both, they cannot cancel eachother out

glad sparrow
#

ok thank for the help im such a noob at some of this sorry

dense jackal
#

All good that's why I'm here seheart

crisp pasture
#

Hey, I created a brand new tip goal it's showing 3 variables 0, $21.10, and the goal amount. I'm confused on the middle number as I have not received any donations yet

livid ingot
#

Event notices arent showing when someone follows etc when im live? Whats up with that?

pine hemlock
#

@crisp pasture Data tab at the top of the editor, theres a tab for goals in there, remove the number

livid ingot
#

I dont get what thats all about?

pine hemlock
#

Means twitch is having issues and it's probably related

livid ingot
#

oh

#

Do we have like a viewer count overlay thing?

crisp pasture
#

@pine hemlock Fantastic. Thanks!!!

lunar dock
#

Do I have to enable tip moderation in order to use the profanity protection filter?

#

Just wondering if I could just enable those specific settings without preventing tips and such from coming through automatically without having to approve them

stuck hamlet
#

Tip moderation is a different setting, and does not to be on for profanity protection

lunar dock
#

@stuck hamlet Cheers ❤

hard lotus
#

Hello, where can I go for support with an overlay? My St. Jude's bar isn't filling up and I'm not sure what I need to change to see the progress.

hard lotus
#

I was told to come here for assistance in VC, is anyone available?

wise cliff
#

So I turned on my item store, set items up with gifs and associated sounds. Do I also need to add the widget in and put in the sounds and images there too?

stuck hamlet
#

@hard lotus He sorry for the delay, what service are you using?

#

@wise cliff just the widget on your overlay 😃

hard lotus
#

@stuck hamlet OBS, however, its not appearing correctly in the browser, either

stuck hamlet
#

I meant more, what service of ours, which widget bar?

hard lotus
#

Tiltify donation bar

stuck hamlet
#

Ahh I was told their was some issues with that Last Week, let me see the progress to see if the issue has been resolved

#

Alright, from what I can see, Tiltify has updated their api and has caused some issues on our end, we will have to rework the widgets, so they are temp broken right now @hard lotus I apologize.

hard lotus
#

Ok, thanks for the info!

light mauve
#

Is there a widget that displays viewer count? It's something that my roommate uses in SL OBS and it'd be one less window I need to leave open.

stuck hamlet
#

There is not

light mauve
#

Ok, thanks.

woven trellis
#

Does anybody here know the element names when using custom CSS for things like months subscribed, the gifter's name, the giftee's name, or the user message? I can see that the user name is {{name}} and the cheer amount is {{amount}}

stuck hamlet
#

{{sender}} ?

#

if not message @crimson girder

#

gifter should be sender, the person receiving should be name

woven trellis
#

@stuck hamlet is any number always referenced as {{amount}} ?

stuck hamlet
#

Should be

#

Logically, I would assume so.

#

But Alon is the only one that truly knows what the heck is going on in the back :p

woven trellis
#

@crimson girder is there a resource that lists all of the {{variables}} that can be called when using custom CSS?

#

@stuck hamlet thanks for the heads up on {{sender}}

stuck hamlet
#

There is not a resource, no list. That’s why I don’t know them FeelsBadMan just dm him 😃

#

He loves helping people

dry hare
#

Does widget data transfer overlays? So if I kick to a BRB from an in-game, my widgets reload data correct?

narrow coyote
#

Yeah, the data should be the same

lament blade
#

When editing overlays in stream elements, isn't there a regret button or command ?

narrow coyote
dry hare
#

Regret button LUL

#

Love it

#

That should be the new name for “undo”

lament blade
#

how can you make it so users can request songs

narrow coyote
lament blade
#

Also one more thing, when i'm testing out the browsing source ( animated overla) in Streamlabs OBS, it seems it use some time to load in game capture + overlay. Is this normal for Animated overlays ? It's look pretty clunky sweetching scenes when it lags in

unreal flame
#

hey SE people, my chat commands dont seem to be working. would love some help figuring it all out

deft hawk
#

Hi I have a problem with my donations not showing up on stream when they come through

stuck hamlet
#

@unreal flame Are you using a custom bot name?

#

@deft hawk You see it in paypal, but no alert?

unreal flame
#

no, just SE

deft hawk
#

yes

stuck hamlet
#

What commands it is not answering to @unreal flame ?

unreal flame
#

the only one that seams to work is song request. nothing else works

weary mist
#

@deft hawk check your activity feed, you have moderation on, so you have to approve the alerts

stuck hamlet
#

You are sure they donated through our system? @deft hawk

deft hawk
#

Oh got it thank you

stuck hamlet
#

what mr Scalper said 😃

#

awesome

nocturne pelicanBOT
#

@unreal flame Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)
stuck hamlet
#

Here you go xanUp 😃

sharp dock
#

Does StreamElements support a variable to output time in a 12 hour format? IE: I query !time and it displays as my current time which is 12:33AM

hushed ferry
#

Having issues uploading JPG and PNG images for use in SE Themes. Change Image allows me to drag and drop or select image, image shows up in crop tool, but when i select Upload, system just hangs and does nothing. Please advise.

trim cloud
#

For the last few days, without me changing anything or using the overlay editor I've noticed Subscriber alerts are using the wrong text animation suddenly. Last time I saw the bug I did emulated sub events and they looked normal. Right now emulating sub events is not even working

stuck hamlet
#

not currently @sharp dock

#

@hushed ferry make sure you're using chrome

#

@trim cloud monkaSHAKE

trim cloud
#

No idea why text animations would suddenly change without me doing anything though... but the random animation it picked is nearly impossible to read

stuck hamlet
#

my emulation seems to work

trim cloud
#

it did

#

does emulation not work in Firefox?

stuck hamlet
#

They should work, do you have some weird ad blocker? pepoThink

#

Can you open the console in FireFox? and see if you see any issue?

#

Yea, all my emulations are working pepoThink

#

What animation isn't working? I'll have a look and fix it for you 😃 @trim cloud

sharp dock
#

@stuck hamlet Thanks for the answer manYES

serene nimbus
#

Hey guys what should I use to create animated follow alert and then use it in the stream elements overlay ?

hushed ferry
#

@stuck hamlet any other app? Chrome is a resource hog, personally do not care for it.

stuck hamlet
#

it's the one we see less issues with, as the site was built around chromium. And you should only need it for uploading files, if file fails elsewhere.

sweet zenith
#

I was having issues with stresam labs on twitch tonight when a few of your mods hopped in and wanted to show me de way. I am here. we talked about your partnership program that you are starting up. If theres anyone i could talk to about the perks of StreamElements and the partnership program you guys offer id love to hear it

serene nimbus
#

can I get a total count of my followers number in alert next to a new follower? I play with variables but cant find a correct one or Im just too big of noob in this stuff 😄

rigid ingot
#

how can i change in the custom css event list that the new event comes in from top, not bottom?

#

also the shown last 5 events are wrong

pulsar gulch
#

Hello guys

#

did anyone heard about gather ? It's something that I should use with SE or it's crap 😂

winter zenith
dense jackal
#

@serene nimbus Currently not atm but that is an interesting idea, you should add it to our ideas page!

winter zenith
#

@rigid ingot what do you mean the last 5 are wrong? I am not huge in HTML/css sorry but its possible I think

#

@pulsar gulch whats gather?

rigid ingot
#

@winter zenith the last 5 follows are not shown correctly, i have to re run the notification to order them prober

#

is it possible to change the game/title via groundcontrol app?

dense jackal
#

The custom CSS event list is only really customizable through the html CSS if you want to adjust the width or direction you can create a regular event list and do it through there @rigid ingot

winter zenith
#

If you do test alerts they will disappear when reloaded if you mean that by not correct, so no need to replay your alerts KiwiHappy

rigid ingot
#

@winter zenith no, i meant actual followers not the test ones 😉 i have the strange behaviour when i start the overlay editor that the last 5 followers are wrong, there are followers from a couple of weeks ago and some from the last streams

dense jackal
#

Haven't heard of this bug, I'll report it, next time it happens come tell us 👍🏻

rigid ingot
#

oh, where shall i report it? i can take screenshots and show it

dense jackal
#

I can report it, you can share your screenshot here

rigid ingot
round geyser
#

Is it possible to delay the text from an alert from showing up?

dense jackal
pulsar gulch
#

@winter zenith i think a new " competitor " 😂

#

Btw guys , how do i restrict the links in the chat

#

i can restrict for subs or regulars

#

can i restrict for everyone ?

rigid ingot
#

@dense jackal did it, same result

dense jackal
pulsar gulch
#

I want that no one could post links

dense jackal
#

@round geyser Can you give me an example of what you mean? It may be 🤔

copper pollen
#

hey guys can i get someone to check why my donation alerts arent coming through? ❤

dense jackal
#

Not even mods @pulsar gulch ?

round geyser
#

@dense jackal I want my webm video to finish it's animation, and then the text "X has followed" to show up. Right now the text shows up, but the animation isn't done yet.

pulsar gulch
#

@dense jackal only mods

round geyser
#

I can send you a DM to clarify so you can see the animation, and what i want to happen @dense jackal

dense jackal
#

Do you have any regulars? @pulsar gulch

round geyser
#

(If that's okay)

dense jackal
#

go for it @round geyser

pulsar gulch
#

@dense jackal what do u mean ?

rigid ingot
#

is there a way to use the nice little pictures of the custom css event list with the event list?

dense jackal
#

I don't believe so

#

@pulsar gulch have you added anyone as a regular?

round geyser
#

Sent you the DM.

rigid ingot
#

oh ok, then i have to live that the new event shows up at bottom and not at top

winter zenith
#

@copper pollen do they show up on dashboard? Or your paypal?

#

Do you have tip moderation enabled? If so you need to approve every tip you get before the go on stream

copper pollen
#

paypal!

#

its not enabled

pulsar gulch
#

@dense jackal no , i added only the mods

dense jackal
#

then setting the exclude to regular will make it so only mods can post links

round geyser
#

I've already tried doing what i sent you in custom css, but i can't quite figure that out @dense jackal

pulsar gulch
#

so exclude regulars i need to set

#

ty

rigid ingot
#

if someone is interested how to change the dirction of the event list from bottom to top has to change the "$('.main-container').append(element)" to "$('.main-container').prepend(element)"

#

im feeling like hackerman now 😄

hasty remnant
#

How I can set notification sound ?

#

<@&382267076632379392>

tight harness
#

@hasty remnant Edit your overlay, edit the alert box, click on Change Sound

zinc kindle
#

Hi! I just emailed about having issues with my bot on twitch chat. It seems like the timer isn’t working right.

tight harness
#

@zinc kindle Hey, did you follow the instructions I gave you in my reply?

zinc kindle
#

Yes. Not sure what I’m doing wrong. What’s the common issue people overlook when setting it up?

dense jackal
#

So a common issue people have is the chat lines. 5 minutes before the end of your offline or online interval, our bot checks for the number of chat lines you have set for that timer, if there isn't that many it doesn't go through

zinc kindle
#

Damn, that’s definitely it.

dense jackal
#

So for a timer like this there could be 10 messages pre 10 minutes and 5 during the last 5 of the online interval and it would not show

#

if you want it to go on a specific time, everytime, just set chat lines to 0

zinc kindle
#

Yep. Totally making sense now. ALSO (sorry), how do I know that viewers are getting their loyalty points?

tight harness
#

Get them to test with your !points command every 10 minutes

zinc kindle
#

Okay okay. Thank you guys! Crazy how fast you emailed me back. 🙏

dense jackal
#

Best support: world seheart @zinc kindle

tight harness
proud pumice
clever nimbus
#

During last nights stream, media player stopped. I have a back up public playlist, using ground control, and I need to keep hitting the play button for it to continue. Thoughts? What could I have set up wrong?

tight harness
#

When this happens does it mention anything about the current song it's trying to play being blocked in that region?

clever nimbus
#

Not that I am aware of.

#

This very well could be something I did, I am sure 😃

tight harness
#

It's meant to continue playing through them unless there's a problem loading the next song 🤔

clever nimbus
#

Yup. I have seen it get "hung up" at the end of a song.

#

I use NCS music for my entire back up

tight harness
#

If you have Limit to Music ticked and it doesn't consider the next song as music that could cause issues I imagine

clever nimbus
#

playlist

#

I don't have that ticked

#

I have the auto filter to Very low

#

could that be it?

tight harness
#

Hmm, i'll have a good look at your settings but I don't believe there's a setting that should cause it to not play the next song

clever nimbus
#

Ok. Thanks. You guys rock.

#

I'm sure it is something i have done.

tight harness
#

Hmm, I know you have the max song length set to 5, would be interesting to see if the ones it's not allowing are longer than 5 minutes, although I don't believe that's meant to apply to the playlist

clever nimbus
#

Good call out. I had one song longer than 5 so far in playlist....I removed. I will check the rest

#

Ok, in all 2 songs longer than 5 there. Took both out

#

and turned down auto filter to off

tight harness
#

You could try increasing the max queue length a little too

clever nimbus
#

ok

unborn furnace
#

Streamelements timed out one of my viewers for 300 seconds and deleted all their posts

#

how do I fix that

dense jackal
wintry basalt
#

hey there peepz, i wanna have a command that throws out a rnd sentence, how do i do that? so its like !dudyoi know and then it should throw out a rnd didyouknow fact.

long ridge
#

Hello

#

is it possible to fit the alerts to 1920x1080?

ebon forum
#

@long ridge alerts (the whole overlay) are by default 1080p - so they will fit of of the box. OBS/Xsplit/etc. does the scaling if needed.

long ridge
#

k but when i want to animate something it will not start at the left side ... it starts in the window @ebon forum

ebon forum
#

@long ridge the whole overlay is 1920x1080 by default. the alertbox is smaller than this, you have to expand the alertbox till it fills the whole green background in the editor

#

@long ridge tell me what exactly you try to set up so i can explain that properly, i have no idea how it looks on your side 😃

long ridge
#

ok thx

#

i will try

lament blade
#

This is what I get when I run stream elements ground control. Was fine until today. I have tried uninstalling/reinstalling. Help?

weary mist
#

try openning your %appdata% folder, and deleting the groundcontrol folder

lament blade
#

so now I've deleted it, I don't have it on my computer :/

winter zenith
#

Reinstall it KiwiHappy

lament blade
#

ok it looks good now. What was the cause?

winter zenith
#

I think some wierd issue with pc file folders

lament blade
#

thanks

long ridge
#

@ebon forum Can u tell me, how can i put the Text over the image ? When i choose it...the text is still over the animation 😦

ebon forum
#

@long ridge ok, wait a second, you want what? You just told me that you want the text over the image and that the text is over the animation. Gimme a screenshot please, i'm confused.

long ridge
#

wait

weary mist
#

@lament blade the %appdata% folder are just more settings and configurations of a program, not the actual program itself. By removing that folder, it forces the program to re-create it, which can fix any bugs introduced through those old configs

keen wadi
#

Im having issues with giveaways where people are typing !ticket 1 and not getting a ticket

tight harness
#

@keen wadi You have !enter disabled in Default Commands, !ticket is an alias of that command so it just needs to be enabled 😃

past otter
#

Hey guys, it might be a silly question but I cannot find the 'browser source' option in OBS to add a new overlay? Am I being a derp?

tight harness
#

It's usually just called 'Browser' but if you don't have that then you didn't tick the option to include it in your install of OBS when you installed it

past otter
#

Ahhh.... that would be it 😐

#

Anyway to get it back or should I uninstall obs and re-install?

keen wadi
#

❤ @tight harness

#

ty

tight harness
#

No problem seheart

#

Pretty sure there's something on the OBS website to get it under plugins @past otter

#

But re-installing will also get it

past otter
#

Cool, thank you

tight harness
#

As long as you tick the option 😃

sonic juniper
#

Hey guys. It seems like some people got their Chat Stats Error 404 page fixed manually. Is this a thing now?

tight harness
#

@sonic juniper We're asking the people who can do this for you now seheart

sonic juniper
#

Dreams do come true. 😉

primal palm
#

hello guys i am looking for the person who make the free pubg overlays,i want to get some channel design too similar

pale eagle
#

Any voice support available ?

ebon forum
#

@pale eagle yes, but it would be easier if you tell us how can we help you.

wintry basalt
#

hey there, the quote command to add and remove can be done by anyone or just like mods/broadcaster?

pale eagle
#

I've sent a PM to you cryonicTV.

tardy mulch
#

question, like i saw you can queue songs using !sr + song name, but any chance that can also be done on the dashboard for media request be possible to add the song using also the song name?

ebon sluice
#

how would i annonce someone in my stream once they have said something ?

clever mango
#

@wintry basalt mods can add/remove

celest fractal
#

Is there a way to make a Raffle every X minutes?

clever mango
#

everyone else can retrieve quotes

wintry basalt
#

@clever mango Thank you

primal palm
#

hello guys i am looking for the person who made the free pubg overlays,i want to get some channel design too similar and I can pay for that

clever mango
#

@celest fractal No, not automatically

#

@primal palm Our design team is very busy and aren't available for commissions. However, you're welcome to contact any of the talented artists in #art-marketplace

celest fractal
#

Yeah I tried making a timer of the bot saying !raffle, but that didn't work :/

primal palm
#

@clever mango all right thanks mate!

wintry basalt
#

ok there one more small question, is there a way to see all quotes ? like in a list or something?

clever mango
shut gyro
#

My alert sounds have been playing twice and I found that the way to fix this issue is to shutdown the source when not active. But now when I transition from one scene to another, I have to wait a few seconds before the overlay loads. It makes the transition from one scene to another not that smooth. Is there a way around this?

dry hare
#

Use studio mode in OBS

quasi raft
#

^

#

it preloads the scene

#

the reason its not a smooth transition is because the scenes have to load

#

have*

tender egret
#

How do i make a donation goal start today instead of lifetime?

quasi raft
#

so studio mode preloads the scene

#

oh

#

what do you mean melleehh?

tender egret
#

when i make an donation goal it says "57 ¤" i want it to be reset without reseting all donations

#

because i want to have my "Top tipper"

stuck hamlet
#

"Goals" > Edit > Save 😃

tender egret
#

Thanks! @stuck hamlet

quasi raft
#

sorry i couldnt help

#

misunderstood

tender egret
#

np i am bad at explaining stuff :p

safe kettle
#

Streamelements Media Request is being exceptionally buggy today, I've had people donate money and then their paid requests get skipped, I've had the songs just randomly stop playing. The songs would finish and then the next song in the queue won't play. Can someone please come to my channel to get this figured out?

lament plover
#

I need help with making it so i can exclude certain audio

winter zenith
#

@lament plover what do you mean?

lament plover
#

i dont want discord voice chat to come through my stream

ebon forum
#

@lament plover excluding audio is done via an analog mixer and multiple outputs & inputs at best.

lament plover
#

i want to just capture game audio

ebon forum
#

@lament plover this is possible, but it will cost you some $ when you go the analog route.

lament plover
#

is there a free route

#

lol

ebon forum
#

@lament plover yes, but i will not help with that since it is a buggy mess. But if you want - google for guides on Voicemeter Banaana or so 😃

lament plover
#

kk

stuck hamlet
#

@safe kettle Are you sure there are no mods skipping it? either in chat or on the dashboard? We haven't heard of any other issues with Media Share, the bugs seem to be attracted to you FeelsBadMan

obtuse lance
#

Can you Copy/Pasta your dono variations from one overlay to your others?

stuck hamlet
#

yes.

obtuse lance
#

Please show me the way.

#

You da bomb dot com @stuck hamlet

stuck hamlet
#

👍🏼

safe kettle
#

@stuck hamlet I'm sure

#

I watched as the previous song came to an end and the next one that was requested just didn't play even though it was in the queue

stuck hamlet
#

Are you using Chrome or Ground Control?

safe kettle
#

both

#

Otherwise I can't change the name of my bot

winter zenith
#

for media request?

safe kettle
#

yes I just have the ground control muted

stuck hamlet
#

well that may cause issues.

#

you should definitely not be running 2 instances of it, there's an option to turn it off in Ground Control, you should do that

safe kettle
#

testing it out now

#

Looks like that might have fixed it. I'll keep you updated. Thank you

stuck hamlet
frank field
stuck hamlet
#

Set your browser source to 1920x1080

winter zenith
#

or press crt+F

stuck hamlet
#

nah

#

its not the right resolutions

#

its cut off

safe kettle
#

Now I'm getting an echo for all notifications and even the media requests songs are echoing like it's coming from 2 different sources at once >.<

#

ugh, I'm an idiot, it was playing from another source in OBS

lament blade
#

heyo does anyone know how to add a top detonator widget to the overlay?

winter zenith
#

I hope you mean Donator KiwiConfused

#

Its a widget in the overlay editor

unique robin
#

!gc

winter zenith
#

Make sure to use the top tipper setting you want to show

#

So either monthly, session or all time KiwiHappy

lament blade
#

cheers mate!

#

hey Kiwa

#

@winter zenith exactly where? in the overlay editor, under widget i dont see how, unless im blind

narrow coyote
lament blade
#

Is there a way to preview something as transparent? (An overlay)

#

Hello?

clever mango
#

Preview as transparent? Can you explain further?

lament blade
#

@clever mango Like having a transparent image for tihs

#

To let those be transparent so I can put an image slideshow for them on obs

clever mango
#

Yes, you can set opacity under the Position, size, and style tab

lament blade
#

I don't see where you can make it transparent though

#

Because if I preview it and try to screenshot it, it still has white around it

clever mango
#

show me?

lament blade
clever mango
#

what did you lower the opacity on?

lament blade
#

Nothing

#

Does it do something

clever mango
#

That is how you make something more transparent

lament blade
#

o

#

you cant even see it

clever mango
#

you won't be able see it if you set it to 0% opacity

#

That means 100% transparent

#

aka invisible

lament blade
#

No I mean I want the background transparent, not that @clever mango

clever mango
#

What background?

lament blade
#

Like the background, so it is transparent

#

So you can see the image

pine hemlock
#

The white?

lament blade
#

Yes

clever mango
#

The white is part of the page

pine hemlock
#

put the overlay on obs

#

there is no white

clever mango
#

there is no removing it

#

There is no background

lament blade
#

Well can I?

pine hemlock
#

The white is the background of your browser page..

#

there is no background

lament blade
#

Is there a way to get them transparent on your site?

#

Like I want them to somehow be transparent so I can have an image slideshow for them. Like is there a way to have a transparent background on obs and do it that way?

rustic mist
#

Hello,

#

I am trying to figure out how to import a CSV exported from deepbot

#

when i import the CSV it says "cannot import points"

#

(the new alpha build allows CSV export)

clever mango
#

@lament blade You're not going about this the right away. If you want just the image with no background then you need to crop it away from the background and place it on a transparent canvas.

pine hemlock
#

it needs to be formatted as name,points @rustic mist

rustic mist
#

oh ok

#

uhhh

lament blade
#

How would I crop it completely?

clever mango
#

@rustic mist Are you using the CSV import tool on the site?

rustic mist
#

yes

clever mango
#

photo editing software

#

@rustic mist ok that was not designed for this type of import. Sorry about the confusion. It's being removed soon.

#

Please send me your csv

rustic mist
#

ok

terse oyster
#

hello, i'm trying to stop single bit spamming. I updated the minimum to 10 in the cheer alert settings in every layer it appears. Is there anything else i need to do, like on the OBS side to only have the cheer alert trigger my animation for cheers of 10 or more?

winter zenith
#

No if you set it up that the alert only shows up if at least 10 cheers have been cheered you did everything right

terse oyster
#

I was having issues yesterday...was still triggering animation

winter zenith
#

If you changed it everywhere in all your overlays it really shouldn’t do that ...

#

You can also cleaning the cache

#

But it should work without that

terse oyster
#

clean cache = reset session?

winter zenith
#

Nah I mean clear the cache in OBS

terse oyster
#

oohhhhhh ok

#

is there an easy way to do that?

#

sorry for newb question..never done that

winter zenith
#

I use Xsplit. Ot obs so I dont know :S

#

Maybe google it? ^^

clever mango
#

The minimum for your cheer alert is 0

winter zenith
#

Oh

#

Well that the issue then

clever mango
terse oyster
#

no, i updated that in ALL layers of ALL overlays

clever mango
#

what is your channel name?

#

I only see one overlay

terse oyster
#

its not my channel actually...i'm a mod on the channel but have account access

clever mango
#

Ok, what is the channel we're talking about?

terse oyster
#

channel name is awoken_queen

#

i went layer by layer to make sure all were updated..even if not used

#

i'm logged in right now

clever mango
#

For cheers, there are variations set by default. That means that the changes need to be made to the first variation which is "at least 1 bit"

terse oyster
#

i see. so i need to add a variation then

clever mango
#

No, they are already there

#

You just need to edit the minimum there as opposed to in the main setting. The main setting isn't used because it is only used if no variations match the activity

#

For example: if you set up just one variation alert for only 1000+ bits.. when someone cheers below that it doesn't meet the requirement of the variation and therefore will use the main setting

terse oyster
#

so if i edit variation 1 shown in screen shot above to be 10 instead of one...then i will get the result i want. correct?

clever mango
#

Edit it and give it a try with the emulator 😃

terse oyster
#

No wonder the damned thing kept firing! THANKS @clever mango

clever mango
#

No problem. Variations can be a bit tricky

terse oyster
#

@clever mango, if I may ask...would the same logic apply to widgets like bit cups? I see an area for variations but nothing similar is active.

clever mango
#

The cup has cheer variations by default but no minimums

dusty merlin
#

yo could I get some help?

#

@clever mango