#helpdesk-twitch

1 messages ยท Page 232 of 1

simple frigate
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i thought iw as on general

lament blade
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I have added the follower alert overlays properly, and the image shows up. But I hear no sound effect like I do when I test it

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Why is that? I get the same issue with streamlabs

stuck hamlet
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Do you get sound on the overlay editor?

lament blade
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Yeah when I go to the overlay editor and test the sounds, I get sound from both the editor and obs. But when I get an actual follower only the picture and text comes up. No sound effect.

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test the follower rather. sorry my english is not so good

stuck hamlet
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Can you take a screenshot of your obs?

lament blade
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sure

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Hm, I have not gotten an actual follower since I changed "shutdown source when not visible". could this cause a bug where no sound plays?

stuck hamlet
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No, the alert box should be visible, so that option doesnt take affect.

midnight topaz
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btw, while talking about the sound, I want to ask, there they come from

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I mean, I can hear it

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but my OBS outputs only 3 virtual cables and my mic

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so it's not heard on the stream

stuck hamlet
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Desktop Sound

midnight topaz
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meh, desktop sound is not routed to go out through OBS ๐Ÿ˜„

stuck hamlet
midnight topaz
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was thinking if there's option to reroute it through one of the virtual cables, the way I reroute Ground Control, but seems there isn't

lament blade
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@stuck hamlet There we go

stuck hamlet
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So if you play an alert right now, you hear it correct?

lament blade
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Yes, in the browser and in my OBS. But it only plays the animation when someone actually gives me a follow

stuck hamlet
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Hmm, that doesn't seem too plausible. Let me check it out.

midnight topaz
cyan geyser
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hey guys, when i add points using streamelements some users are not getting points, 2 out of 50 or so wont get any, is there any reason?

nocturne pelicanBOT
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@midnight topaz Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #general you will be added to the stream announcements.

weary mist
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@cyan geyser it depends on when the bot pulls the viewer list. If they show on the viewer list, then they get the points (I am assuming you are talking about the !bonus all command)

cyan geyser
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yeah

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cheers mate, that's interesting

weary mist
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๐Ÿ‘

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if for some reason twitch isn't showing the person on the viewer list, there is nothing we can do about that. You could always bonus them directly

midnight topaz
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form filled, didn't knew there is one, last was said to ask in that channel for it ^^

leaden pumice
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hey since a few days my host alerts wont show up neither in my alert box or on the dashboard

clever mango
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Hi @leaden pumice

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!host

nocturne pelicanBOT
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Twitch doesn't have a "notification system" for hosts (unlike follows, subs, raids, etc.) so the only way for StreamElements to know that you are being hosted is to connect through you to twitch. This connection is made on:

  1. SE Dashboard page - https://streamelements.com/dashboard
  2. SE Activity Feed page - https://streamelements.com/dashboard/activity
  3. Ground Control desktop app - https://streamelements.com/groundcontrol
    Please have one of these open during your stream in order to receive host event notifications.
leaden pumice
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k ty

lament blade
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@stuck hamlet Could it be that the sound plays but not in obs for some reason?

stuck hamlet
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No.. sound should always play. pepoThink

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Regardless of where it's coming from.

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Especially if you it's workin on testing, and it's just "real" ones

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maybe the sound is too low and you dont hear it while playing games?

languid ridge
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yo guys im just wondering why i got charged 4 dollars or about that amount when it states that your overlay manager is free of charge?! ๐Ÿ˜„

ornate surge
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help me x.x

stuck hamlet
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That would be paypal fees @languid ridge StreamElements does not take anything off donations.

ornate surge
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so umm how do you get emote flow to work????

languid ridge
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oh yea that makes sense maybe its prime then .. thanks for answering ,, @stuck hamlet

stuck hamlet
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Emote flow should be on @ornate surge there's a switch for it.

languid ridge
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@stuck hamlet btw do u have an option for making the same alerts for all the overlays u have ..?

stuck hamlet
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You mean just duplicating it to other overlays?

ornate surge
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everytime i switch it on and reload it switches back off

languid ridge
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Right now i am setting the same alerts for every overlay i have and every overlay has 4 different overlays if u get what i mean it does take alot of time just wondering if u could make them all use the same alerts so u only need to do it with one overlay..

stuck hamlet
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Oh, you mean the settings page, the settings page is currently broken, and we are working on it @ornate surge

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you can just make it on one overlay and duplicate it to another overlay.

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@languid ridge

languid ridge
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hmm ill try to do that thanks.. ๐Ÿ˜„

safe bluff
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Does streamelements have something similar to Mee6 for announcing my stream in Discord and what not. Trying to get as much in one place as possible.

stuck hamlet
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We do not currently have a Discord bot.

safe bluff
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@stuck hamlet thanks for the update! Is that on the road map ? I noticed you said currently.

stuck hamlet
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We want to develop it, but it is currently not in development, nor do we have an ETA, but it's on there. ๐Ÿ˜ƒ

safe bluff
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haha nice

languid ridge
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who is making the overlays`?

stuck hamlet
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The premade ones?

languid ridge
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yes

stuck hamlet
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That would be @ripe herald ๐Ÿ˜ƒ

languid ridge
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they are insane man

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much thanks-.

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does he have a tutorial for making such things?`

clever mango
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*She

languid ridge
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oh sorry..

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does she"

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i need one for ark survival but my overlays look like shit tbh ๐Ÿ˜„

ripe herald
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I don't have tutorial ๐Ÿ˜„

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But if you have specific question im here to help

languid ridge
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oh damn thats gonna be a long question .. i might aswell get going making one but thanks for the overlays ill ask when i get stuck and mad.. XD

ripe herald
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You can dm me if you will stuck in the middle ๐Ÿ˜„

lament blade
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@stuck hamlet Could it be that the sound files are imported from streamlabs? I made all .mp3 files. But then again, the redemption alert from streamlabs does not work eather...

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Only when I test it.. Damn it

stuck hamlet
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i feel like something might be wrong with obs pepoThink

languid ridge
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hehe u should see my last overlay oh shit.. i will do that thanks @ripe herald

lament blade
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Seems like others are having this issue..

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And there seems to be a solution here, thanks for helping me out.ยจ

crimson yew
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Bebo is your friend, guys.

brittle pendant
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Is there any way to easily transition points to SE without having to do it individually some of my viewers are regulars and had a decent chunk of points on a different bot system I used that isn't importable.

weary mist
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@brittle pendant what bot are you transitioning from

brittle pendant
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Vivbot

weary mist
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If you can get a CSV file of the username,points, we can import that

clever mango
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@lament blade That thread is for the mac version of OBS and I believe you are on windows. That's also no longer an issue with the most recent version of OBS for mac.

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It was an issue with the browser source plugin not playing .mp3 files only on the mac version. But it's now been resolved by the great folks at OBS.

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for anyone interested

brittle pendant
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@weary mist I have a link to the list but not a file I can download.

ornate surge
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so if the page is broken how do i make it work????

weary mist
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@ornate surge not sure what you are talking about. Can you be specific about what page?

clever mango
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chat stats emote flow was the discussion earlier

ornate surge
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the stream emotes

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emote flow thing

weary mist
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Ah, from what I know that is still soemthing being worked on getting fixed? @clever mango

stuck hamlet
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Emote flow is default on

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no matter what it shows you

clever mango
timber owl
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would anybody be able to explain to me how the song request feature works and how to get it working on my channel?

clever mango
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If you have specific questions we'll answer them ๐Ÿ˜ƒ

timber owl
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ill watch that first and see if i can figure it out

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ok i think i understand that. im downloading this ground control thing now to play music. is there a tutorial for getting that to work?

clever mango
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It's a pretty simple webapp. You just need your jwt token

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!jwt

nocturne pelicanBOT
timber owl
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i did that i don't see the jwt token anywhere

clever mango
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show secrets

timber owl
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yup i found it thanks

proud pumice
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gg brian, giant steps towards supreme streamer status

timber owl
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thanks perry. you really can't paste it?

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i have to type out that 300 letters lol

narrow coyote
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should be able to copy paste that

clever mango
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ctrl+c and v

timber owl
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you the man

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so i just link a youtube playlist in the songrequest tab that will play on my stream if i don't have requests? do i need to do anything to make the songs play or add anything to obs or will it do that automatically?

tight harness
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Song Request > Settings > paste the link in the Backup Playlist section

timber owl
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yup i did that.

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do i need to add anything to my obs for it to play though?

modern iris
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I have been using streamlabs for awhile now.. i was wondering if there's a way to import the currency/point system from streamlabs (extension) to streamelements?

tight harness
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No, you can either play it through the Song Request page or through our Ground Control app @timber owl

crimson yew
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Bebo >

tight harness
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!gc

nocturne pelicanBOT
tight harness
modern iris
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thank you!!

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will try it

tight harness
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No problem seheart

timber owl
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im confused sorry.

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i have ground control open and i pasted the link on the songrequest page

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so if i start streaming it will just play automatically?

tight harness
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You don't need to be streaming for it to play

modern iris
tight harness
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But if you put in the backup playlist link then it will play through Ground Control, if it isn't currently try restarting Ground Control and make sure the whole link is in the Backup Playlist section

faint musk
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is it okay if i use a super theme with some modifications ?

tight harness
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If you wish to modify it then sure

faint musk
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yes i did i made some changes, thank you

modern iris
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@tight harness do you know where the files are ?

tight harness
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@modern iris No, you choose where they get saved to

ornate surge
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where do i get the api for emote flow then? i dont see it on my stream when i try to test it

timber owl
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so it only works if im on the song request page on streamelements?

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that is the case currently atleast

modern iris
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i cant find them thou

proud pumice
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@timber owl on the settings area of GC you need to mark Enable song request

modern iris
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i found the Points excel file but currency from the site can't find it haha

timber owl
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it was already on but then i turned it off and back on and now it is working! thank you @proud pumice

proud pumice
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๐Ÿ‘Œ

timber owl
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you guys have been very helpful the past few days to me!

weary mist
modern iris
proud pumice
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errrrrr

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it says Error

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but says successfully ?

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im confused

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i think this one just sends it to your extension

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its not the file save

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try again according to the instructions?

narrow coyote
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dat error message box, to give a success error xd

modern iris
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lol x_x

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well i can't find the file

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i can find the local excel files..

proud pumice
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hmm ok sec

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wanna do a TeamViewer and see if we can identify the problem?

modern iris
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Since i go to Cloud -> select folder -> seperate excel files
which gives me the local 'currency'

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so i click streamlabs -> export currency and hours

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thenit gives me that error

ornate surge
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aigh

proud pumice
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๐Ÿ˜• and the excel file doesnt have all your currency data? did you open it?

modern iris
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i cannot find the excel file

proud pumice
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this is so confusing, why are they doing it like that

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@stuck hamlet @clever mango any idea how we can help this dude break free from their bot?

modern iris
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because there's 2 currency

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one from local and one from (extension/website)

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i am using the extension one haha

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i wanna try streamelements, but if i can't get the points for my twitch viewers, might be too hard

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lol *

proud pumice
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:x

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we'll help you get the pts

clever mango
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I'll be right with you

modern iris
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unclickable lol

narrow coyote
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if it actually saved the excel file locally, you could try searching windows for it. from the search bar on your drive you can search for *.xlsx

clever mango
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@modern iris I'll DM you

ornate surge
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this is useless...

lament blade
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I've got a quick question - Does the Hypecup currently support the ability to make custom images appear instead of Twitch emotes?

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Hello

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Is anyone available for a quick simple question?

proud pumice
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@lament blade you can change almost every image on the hypecup, which emotes exactly?

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@lament blade yah

lament blade
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Hi @proud pumice

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Oh sorry, I mean for bit donations / cheers

proud pumice
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yeah there's a way to edit those on the cup settings in the overlay manager @lament blade

lament blade
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Instead of twitch emotes falling into the cup, I want to be able to choose what falls into the cup when a bit / cheer is sent

serene granite
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hmmm for bits, I'm pretty sure there's no way to edit them

lament blade
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So my question is basically this.. I am setting up a follower alert for my stream. I followed stream elements guide to copy and paste the link into OBS and then its asks for my "Width and "Height". I chose 720p for the alert but Im not sure what my width and height would be for 720p. Thanks!

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@proud pumice ^

proud pumice
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1280 x 720

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:>

lament blade
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The width is 1280 and the height is 720?

serene granite
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yes

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width is always larger ๐Ÿ˜›

lament blade
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Awesome! Thank you guys so much!

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ayyyy larger width haha

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For Hypecup cheer alerts, I see that I can change an image for what falls into the cup, but I can't ever seem to make that exact image appear when a cheer is sent

serene granite
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ya, for cheers we use the twitch image

lament blade
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No over-riding it whatsoever? Darn

serene granite
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not for cheers :/

lament blade
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Darn, oh well...

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Thanks anyway

vale glen
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can you help iT wont let my inport my stuff form StreamLabs

ornate surge
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@weary mist yet again im unable to get stream emote flow to work on my page and i have yet to get actual assistance

proud pumice
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@ornate surge what emote flow you mean? KappaGen?

weary mist
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@proud pumice on the chat stats page

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Where the emotes move across the screen

visual nymph
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Hey guys, new user here. When i get a donation, my song and voice message are playing twice, like on top of each other.

ornate surge
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@proud pumice yes

proud pumice
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@ornate surge can you link your channel's stats page?

ornate surge
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how do i do that?

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this?

weary mist
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Yeah

ornate surge
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but its not showing on my stream??

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do i not see it in my obs preview?

weary mist
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Ok, so that is different, that is Kappagen. Did you add the kappagen widget to your overlay that you have in OBS?

ornate surge
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how do i do that? i dont see the api link anywhere

weary mist
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open the overlay that you are working with in the editor (click the bigger pencil). Then click Widgets in the top left, then click add under the Kappagen widget

lament blade
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Who do I talk to if I have an issue regarding payments through streamlabs to a streamer not being received by the streamer but the money is being charged from me?

ornate surge
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can i pull the source off here and add it to my main overlay or do i have to make one entirely on streamelements?

modern iris
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I feel sad now. Currently no way to export currency if ur using extension.. just chatted with streamlabs support

narrow coyote
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@lament blade if it was through StreamLabs, it would probably be best to contact them, or the payment provider used for the tip. This discord is for StreamElements

clever mango
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@vale glen Hi, what are you trying to import?

lament blade
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I meant streamelements sorry, mixed the two up,

weary mist
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@ornate surge Do you use StreamElements for your normal alerts and stuff? Or another service? If you use us, you can use the same overlay you use for the other stuff. If you use another service, you can add the widget to a blank overlay, and then just add that browser source to OBS

narrow coyote
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are you sure the streamer does not have a pending deposit on paypal?

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otherwise you may need to contact paypal support about this

lament blade
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how would I go by contacting the streamer to make sure he's at least received it on paypal?

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if I can't donate to ask hehe

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it's sodapoppin btw, for context

velvet wren
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My subcount widget says 0 ๐Ÿ˜ฉ which is wrong and has been wrong for ages now, even after deleting it and re-adding it. How can i fix this?

weary mist
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All we do is connect the paypal accounts. None of the money touches our hands. You could contact PayPal and verify that the payment went through, but if the issue is that the streamer put the wrong email address in for the donation page, that is something the streamer has to take care of

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@velvet wren Go to the data tab (top left in overlay editor, or you can get to it from Acitivty Feed -> widget data), then go to Totals, and click reset session

ornate surge
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been trying to add the widget via browser source for an hour with no success

velvet wren
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Tried that already ๐Ÿ˜ฆ

weary mist
velvet wren
weary mist
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So you are grabbing the wrong widget

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Make sure you are grabbing the Total Subscribers widget

velvet wren
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๐Ÿ‘Œ โค I'm a dumbass

weary mist
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@ornate surge since you are in a LoL game, I have updated your overlay to include the widget. Go ahead and refresh if you have it open in the editor, and then you can click on the box, make any changes, and make sure you hit SAVE before you exit

timid hare
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well i use the streamelemts

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and its not show the sub alert

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or tip alert..

clever mango
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@timid hare Hi, are you connected with youtube or twitch?

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Are you using a supertheme?

ripe herald
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He is streaming with youtube and i've set up alerts removing sponsor/superchat alerts cause he can't use it

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I've tested alerts they worked but I can check again

vale glen
slim cairn
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Click the SE icon at the top right of your browser

clever mango
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@vale glen Are you clicking on the actual extension button?

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That is just an image where your cursor is

vale glen
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I didn't realise that was just the picture thanks ever so much I've done it now

slim cairn
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It's all good, we're here to help seheart

ornate surge
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ive only grabbed the kappagen wigdet @weary mist

weary mist
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What other widget do you want?

ornate surge
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thats the one i want to pull out and use on my custom scene on obs

weary mist
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ok, so the overlay that is in your My Overlays page should be JUST kappagen

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and you can use that in a browser source in your OBS scene

ornate surge
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says kappagen1 yea

weary mist
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click launch in the bottom left, copy the link. Go to OBS, create new browser source, change width to 1920, height to 1080, click ok, hit CTRL+F, and you are set to go

ornate surge
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looks like its working

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thanks

gaunt light
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@weary mist My life in a nutshell :d

weary mist
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xD

timber owl
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for some reason i can hear my ground control in my headset but it isn't coming through my stream i am live now and nothing going through

weary mist
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Make sure that OBS is capturing the right audio sources.

timber owl
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how do i do that?

clever mango
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Settings > Audio

timber owl
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im there

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everything says disabled

proud pumice
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better set it right then :>

timber owl
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i don't know what right is haha

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any chance someone here knows the settings i need to change?

winter zenith
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sounds like a Windows problem

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is OBS also getting you "SystemSound" ?

narrow coyote
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do you have any audio being captured by OBS?

timber owl
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just my headset/mic

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an audio input capture

narrow coyote
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What do you have the Audio Input Capture set to capture? Do you still also have the Desktop Audio listed in the mixer? You will want to make sure these are capturing from the correct audio source

timber owl
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its just default

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i do not have the desktop audio listed in mixer

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haven't seen that one

narrow coyote
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default should pickup what ever Windows has set as the default audio device, you can try changing this from default to the audio device that the audio is coming out of, in this case your headset

timber owl
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so i switched the properties to head that didn't seem to do anyhthing

narrow coyote
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๐Ÿค”

timber owl
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ya this is really weird i thought i would have to put it as a source or something but that isn't doing anything

narrow coyote
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Is OBS outputting any audio at all? Like if you look at the audio source in the mixer do you see any activity from it? like the little green bar shown under desktop audio

timber owl
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my adio input capture moves whenever i speak

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the desktop audio does nothing at all

worthy token
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Is slots bugged atm? even when we briefly set it to 200, no one has ever won it in my channel

narrow coyote
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ok, so it sounds like the audio source that should be capturing the desktop audio is not capturing anything, if you changed this to your headset, or if Windows has the headset as the default audio device, it might be good to try restarting OBS

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I have this issue with OBS, where it will not capture my desktop audio if I change the default sound device in Windows while OBS is open

timber owl
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do i need to make a whole new scene when i restart?

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or just restarting would change it back?

narrow coyote
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no, it should retain all of this

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just close the app, and launch it again

timber owl
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i did that and still nothing

weary mist
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!slots

nocturne pelicanBOT
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The slider increases the payout if you manage to win
Less than 100 on the slider means people will not win money over time using the slot machine. 80-100 is a good range
less emotes = higher win chance
its like 5 emotes = 3%, 4 emotes = 7%, 3 = 12%
actual formula : n / n^3
n = number of emotes

weary mist
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@worthy token

narrow coyote
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so the desktop audio still has no activity on the decibel counter?

timber owl
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correct

narrow coyote
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and if you change the device for desktop audio, are you still getting nothing for any of the sources?

timber owl
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yes its just default or speakers

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if seeing it would help you can go to my stream and ill put it on screen

narrow coyote
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whats your username, just the twitch name, no link

timber owl
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briangaria88

nocturne pelicanBOT
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@placid drift Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

grim warren
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is there any way to transfer settings for your alertbox from one overlay to another one?

weary mist
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@grim warren you can duplicate the alertbox itself to any of your other overlays. Its in the Layers tab of the overlay editor

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Just click the box, then click the duplicate button, and it will ask you which overlays you want it in

grim warren
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oh ok, found that out. thanks so much @weary mist

weary mist
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๐Ÿ‘

winter zenith
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sure

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what did you wanted to say?

frank falcon
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(Sorry i'm moving it to general because I don't believe it's a "support" type of thing )

winter zenith
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oki

cerulean rune
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Any chance of an update to add event list

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or is there already one

winter zenith
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what do you mean? there is a widget where you can add events in a "list mode"

cerulean rune
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yeah event list

winter zenith
cerulean rune
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thnx

winter zenith
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no problem

narrow coyote
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For the record, took Brian's issue to DM, the audio problem seemed to be OBS not being able to initialize the drivers: Failed to get initialize audio client: 800401FB. Error translates to "Object is not registered". Advised audio driver reinstall, and provided link to OBS discord

winter zenith
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thank you so much Kite

narrow coyote
weary mist
delicate olive
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Can't remember if I mentioned this before but Kappagen is showing my old subscriber emotes (ones that are no longer active or available) during emotesplosions even when I disable all my subscriber emotes from showing in Kappagen

vernal sand
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So i changed my twitch name from SentinoOne to T3C_Sentino today. None of my cheers or subs popped up on my overlay or in my ground control. Only followers and hosts. Is there any fix to this and is this related to me changing twitch name ?

pine hemlock
#

@vernal sand Log out of SE and log back in

dense jackal
#

@delicate olive try relogging as well not sure why this would be happenenning perhaps hasn't updated fully. Have you tried adding a new kappagen widget?

vernal sand
#

That simple huh ? Thnx @pine hemlock

pine hemlock
#

Should be that simple yes

delicate olive
#

removing it and re-adding it seems to have worked, thank you

dense jackal
#

Awesome ๐Ÿ˜„

cunning summit
#

can i get someone in voice support please

#

@dense jackal

dense jackal
#

one moment, I do much better on text support

cunning summit
#

i know but i need voice

#

its complicated to text it

#

sorry

#

are u going to get in voice tho?

#

sorry to bother u again @weak moth i a noob but what is the res for the defualt overlay. i cant seem to get it to fix perfect in the window

dense jackal
#

1920x1080

cunning summit
#

ok thanks

#

the width is 1920 right

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

dense jackal
#

Like the first picture above @cunning summit ^

livid ingot
#

How do i set up Reward system?

lament blade
#

That's how they get points and then you can open a store for them to spend their points there

clever mango
livid ingot
#

Whats Access Code?

tight harness
#

It's for when you want to give away for example a list of game keys

livid ingot
#

Oh sweet! Just what i wanted!

#

So do i add my steam keys on it or what?

tight harness
#

If you have game keys for Steam, sure ๐Ÿ˜„

dense jackal
#

Or nuclear launch codes @livid ingot

livid ingot
#

Dear god no

dense jackal
#

DON'T LET KIM GET 500 LOYALTY POINTS

livid ingot
#

Lucky i have over 100 steam codes ๐Ÿ˜›

#

So i just add my Steam keys in the list and they get 1 per 500 Points right?

tight harness
#

If you set the cost to 500 then yeah that's how it works

livid ingot
#

Ok then, just as long as i dont lose all the keys due to some bug, we will be good ๐Ÿ˜ƒ

dense jackal
#

make sure to turn off anything that can abuse your point system then, like gambling etc. There is currently no max gamble limit @livid ingot

livid ingot
#

I dont have gamble on

dense jackal
#

Just making sure pepeA

livid ingot
tight harness
#

Awesome seanPog

livid ingot
#

Ok next question, How do i set up the Redemption point, meaning How can they trigger the reward?

blissful cove
#

Quick question, for some reason, setting up a line break on a resub notification causes the text to just overlap instead of shifting down

dense jackal
#

they can trigger it by !redeem Steam_Key

#

or !store

#

and going to the webpage @livid ingot

livid ingot
#

Ok Ill add in the line for item redmeption to use !store

#

Thank you so much tom

dense jackal
#

Can you post a specific screenshot @blissful cove ?

#

Np ๐Ÿ˜„ @livid ingot Have a great day man

blissful cove
#

i can try, one moment

livid ingot
#

There we go

dense jackal
#

u can say StreamElements instead of Streamer elements xd

livid ingot
#

Ok ill fix that one up lol

blissful cove
#

just trying to break the second half to another line, so it doesnt go past the sides of my alert box

dense jackal
#

My html is rusty but don't you need </br> after <br>

blissful cove
#

could be, it worked on gift sub without but i can try, my code is probably rustier than yours lol one moment

dense jackal
#

that should fix it just tested

#

looks like this

blissful cove
#

hmm ok then, it must be somethine else iv done causing the text to overlap, as even with the other break, it causes overlapping text, im just looking for my other issue...

stuck hamlet
#

ur line height

blissful cove
#

yea its still set to 0

stuck hamlet
#

its not suppose to

blissful cove
#

ahhh

#

lol

stuck hamlet
#

0 makes it overlay.

dense jackal
#

I can code @stuck hamlet can hack

blissful cove
#

perfect, then i think this should fix it

stuck hamlet
#

๐Ÿ˜ƒ

#

irl gif of me

blissful cove
#

Perfect! Thank you guys ! now off to bed lol , have a great night!

stuck hamlet
#

You too my man

livid ingot
#

Just a question before i get streaming, The bot wont throw a "Welcome to the stream" message for anyone whos just sitting and lurking around right?

dense jackal
#

nope!

livid ingot
#

Thank fuck

#

Anyways, Thank you so much again for your help! I look forward to a great team up with you guys

dense jackal
#

no problem seheart thanks for stoppin by

livid ingot
#

Just as along as you guys dont pull what Drangrybot team did, We will be fine

dense jackal
#

Dare I ask what they did?

#

never heard of them

pine hemlock
#

^

tight harness
#

Heard of them but don't know what they pulled

livid ingot
#

The owner of the bot program, decided he wanted money for it and is now charging $5 per month for usage and its going private, You have to follow him and sub to him every month on his twitch

dense jackal
#

oh did he have a clause in his terms of service saying he could change it whenever he wanted without notice?

tight harness
#

Yeah, no we're not going to do that

stuck hamlet
#

my money now

livid ingot
#

Either way, found it kinda selfish, but understood his idea, but i couldnt spare $5 a month for it

dense jackal
#

Paying to get money on twitch DansGame

modern iris
#

Just woke up

#

I have the points excel

#

how do i import it to streamelements?

dense jackal
modern iris
#

Tomathin do i just copy+paste everything ? O_o

dense jackal
#

yep just add commas .should look like this
bob,123
fred,43
larry,67

modern iris
#

oh nice

#

im in the secret token area now

lament blade
#

For a donation goal would I use countdown?

modern iris
#

HMM it says done

weary mist
#

@lament blade We have a Tip Goal Widget

lament blade
#

Lol I'm a retard, mb, I looked through it and past it

modern iris
#

hey @dense jackal it says its done but not appearing in leaderboard section ?

dense jackal
#

You put your JWT token and account ID there as well, hit load CSV and then send to StreamElements, all of that was completed?

modern iris
#

yes ๐Ÿ˜ฎ

#

the type of poitns does it matter?

#

current or all time?

dense jackal
#

I don't believe so ๐Ÿค”

stuck hamlet
#

show ur excel

#

send it here

dense jackal
#

Also send a screenshot of your import page here if possible

modern iris
stuck hamlet
#

send me a pizza too

#

is there something at the top of the list?

modern iris
#

wait its working now!! ๐Ÿ˜„

#

i can finally move from streamlabs to stream elements

#

Thanks @dense jackal @stuck hamlet

stuck hamlet
#

where's my pizza pepeHands

modern iris
#

i has no pizza

dense jackal
#

Awesome ๐Ÿ˜„

modern iris
#

what i needed to do was

#

click current for it to show

#

and also for all time

hexed herald
#

In the overlay creator, is there a way to rotate the bit cup to make it go upside down or have the bits come from the left instead of the right?

clever mango
#

Currently no, not in the editor.

livid ingot
#

Uh,,, the bot is going is off every 60 seconds

clever mango
#

@livid ingot what are your timer settings?

edgy kindle
#

@hexed herald You can do this if you create a blank overlay with only the bitcup and then use OBS to rotate it to the direction you want

brisk drift
#

Hey how do i set a different alert box for donations and a different alert box for followers? ive got 2 set up but when i select something on one it does it on the other

lament blade
#

Did you untick for example, donations on the followers alert box?

brisk drift
#

If i untick something on one box it does it to the other

lament blade
#

i've done mine like this

brisk drift
#

And how did you set the two boxes up? for some reason what ever i do the one it does the the other

dense jackal
#

@dapper trellis custom or default?

pine hemlock
#

Add two seperate alert boxes. they shouldnt mirror changes

lament blade
#

i just created a new alert box

#

zoom out or scroll to the right @SparkZZ#1688

#

โค

dense jackal
#

2fast

lament blade
#

5me

tight harness
#

That's just templates

#

You don't need to use templates

#

Yeah exactly

brisk drift
#

@lament blade its still not working for me

#

Legendary

night jasper
#

Is there a way to reset which cam is seen on the computer? mine when i launched went to laptop webcam immediately. But when i launch now its black and i can't find where to add webcam or have my laptops webcam to turn on.

brisk drift
#

im trying to create two different alert boxes but for some reason the settings i put on one go over to the other?

lament blade
#

save and refresh the overlay?

brisk drift
#

ill give that a try

lament blade
#

with the settings i sent you, it's been working perfectly for me and my friends lalThinking

dense jackal
#

@night jasper with obs? you can only capture your webcam once

tight harness
#

@brisk drift Make one, save and refresh, then make the other one, then save and refresh. Should be all good pepeA

dense jackal
#

You have to add that video source to other scenes @night jasper

#

you can change which cam is being used in the video source settings

thin sparrow
#

Hey, any idea as to why I have two voices during text-to-speech for donations?

dense jackal
#

Do you also have double alert sounds? Make sure you have shutdown source when not visible checked on all browser sources @thin sparrow

night jasper
#

I'm not seeing to add it in scene Tom

brisk drift
#

@lament blade @tight harness thank you โค

lament blade
#

yw Woah

night jasper
#

I'm not seeing any options to add or change video source settings :/

dense jackal
#

double click

#

the video source

#

or right click and click properties

night jasper
#

i'm not seeing option for video source though. Not at all

#

weirdly

dense jackal
night jasper
#

Finally thank you ๐Ÿ˜ƒ i have to see if i can get laptop to work with external webcam for streaming

#

thank you for the help @dense jackal

dense jackal
#

np ๐Ÿ˜„

proud copper
#

im not sure this is a streamelements or obs problem but my obs stream is now dark AF after changing soem game settings

lament blade
#

Streamlabs?

proud copper
#

i meant elements

#

<.< >.>

#

well i pressed on and off on alot of stuff and fixed it i guess.

livid ingot
#

Someone hosted me and was not awarded any points

#

well a notice saying that at least

lament blade
livid ingot
#

Sure do

twin echo
#

the bot is ready for youtube chat?

crimson yew
#

Patience is a virtue. ๐Ÿ˜›

twin echo
#

No they just added the option for Youtube

crimson yew
#

Then why did you ask??? XD

twin echo
#

Just asking if it's ready

pine hemlock
#

what do you mean the option

crimson yew
#

For YouTube chat.

#

I'm confused, though.

twin echo
#

The chat bot for youtube

clever mango
#

It is live

crimson yew
#

XD

#

omg.

twin echo
#

Cool, that's all I wanna know

crimson yew
#

-smacked Exion-

clever mango
#

You can find it in the dashboard now

crimson yew
twin echo
#

@clever mango does this mean including points system going to work?

clever mango
#

No, loyalty will not work until youtube makes viewer/chatter lists available to us

twin echo
#

Ah yeah you are right

#

I doubt that will happen tho

proud copper
#

what is a JWT Token?

crimson yew
#

Hard for me to explain, but think of the stream key on Twitch.

#

It's something similar to that.

modern iris
#

hey guys when i click 'Emulate Item Redemption' nothing happens ๐Ÿ˜ฎ

pine hemlock
#

Add the store redemption widget to your overlay

nocturne pelicanBOT
surreal crag
#

I'm having a hard time trying to get my Camera box on a overlay to not be extremely elongated. Anyone able to help me set up an Overlay?

proud copper
#

thank you

lament blade
#

Are you using our themes? Some of them come with 2 webcam sizes

modern iris
#

@pine hemlock where is that exactly? o_O

#

@pine hemlock oh nvm ๐Ÿ˜„

pine hemlock
lament blade
#

@pine hemlock sorry for @ ing BabyRage

dense jackal
#

@lament blade it's whatever email you used to signup for paypal

static gate
#

anyone here that question about help hehehe

lament blade
#

@dense jackal ty i got it~

mental solar
#

how do i extend the give away duration?

#

it says create and start

#

i dont wanna start it and then it will end so soon

#

Anyone?

dense jackal
#

It goes until you decide to stop it

mental solar
#

so do i just click create and stat

dense jackal
#

Yep and when you want to do it, just click pick winner

mental solar
#

ty

lament blade
#

whats a cool overlay i can use for alerts

#

any suggestion

dense jackal
#

Any of our themes are pretty dope, what game you want to play?

lament blade
#

well i play mostly league of legends

#

and other games

#

like closers and soul worker

#

and step mania 5

blazing flare
#

Hi there, im sure it has been asked a million times, but im trying to work out how to change my bot name. i have tried to change it within ground control but cant seem to get it to change namew

static gate
#

@dense jackal i tried to put brower source of the widget in obs but when i test it ..it cuts off and doesnt show full name ..or anyone know the issue

dense jackal
#

@lament blade we have league of legends themes in our theme gallery!

nocturne pelicanBOT
#

@blazing flare Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Register the twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)
dense jackal
static gate
#

k let me try @dense jackal

lament blade
#

@dense jackal nice i chosen the phoenix theme but what if i want to change a game with the same overlay but the resolution is different

dense jackal
#

The game res is different?

#

I would try to keep your game resolutions the same, otherwise you would have to change your game capture source in obs

lament blade
#

oh because some games have different @dense jackal screen sizes

dense jackal
#

yes but you can change them to be the same

lament blade
#

oh ok

static gate
#

@dense jackal think got it figured out for now.. but quick question ..you cant have a custom for bit sound ?? cause i tried but it just did default

sterile wedge
#

hey is there anyway to download my commands lits?

#

list

dense jackal
#

@static gate open up the variation settings located on the bottom left of the editor and you can edit them there

lament blade
#

is stream elements gonna update there league overlays cause we have new runes now @dense jackal

dense jackal
#

? what would need to change?

#

unless I've missed something

lament blade
#

@dense jackal you play league right?

dense jackal
#

ye

#

the runes didnt change the interface at all.

lament blade
#

yea the bottom left corner of the character icon in game it doesnt have the purple slot

dense jackal
#

ah well you can click and you can still see stats through the overlay

latent mural
#

i would love for a way to size the overlay according to your ingame overlay for leauge

#

i had to do a good hour of fiddling in my league overlay to fit it to my ingame interface

#

since the original size is HORROR

lament blade
#

lol

dense jackal
#

I agree

latent mural
#

(i am at like 12% interface size)

dense jackal
#

I just take out that part of the overlay

lament blade
latent mural
#

same tbh

#

it looks "off"

lament blade
#

ill just ignore it

static gate
dense jackal
#

bottom left above text and TTS settings "Variations settings"

static gate
#

k

lament blade
#

how can i test a overlay in obs @dense jackal

dense jackal
#

!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

vital wyvern
#

^

lament blade
#

oom

#

how do i show 2 screen on obs

dense jackal
#

studio mode in the bottom right

vital wyvern
#

^

lament blade
#

oh ok and then edit the over lay

#

how can i show song thats playing in background @dense jackal and im using soundcloud most of the time

#

!song

modern iris
#

is ignore users for loyalty points working properly? i try to add nightbot.. then after refreshing nightbot disappears

serene granite
#

press enter after writing nightbot

modern iris
#

ah that was dumb of me. hahah thanks

agile basin
#

Why is there a huge gap inbetwen my scrolling text when I set the visible items to anything other than 25?

#

what it looks like until the gap

mental solar
#

how do i prevent mods to be able to execute commands like !raffle?

atomic hollow
#

@mental solar change the settings of the commands

#

to broadcaster

mental solar
#

where

atomic hollow
mental solar
#

ty

bronze lichen
#

10:32

Moderator6-Month SubscriberVerifiedStreamElements: @MaschineTV no items found

#

there is a item in store, but the command doesnt work. is it known?

atomic hollow
#

checking

#

@bronze lichen seems like a bug, we are looking into it

bronze lichen
#

Okay

ornate ferry
#

@gaunt light

leaden pumice
#

!host

nocturne pelicanBOT
#

Twitch doesn't have a "notification system" for hosts (unlike follows, subs, raids, etc.) so the only way for StreamElements to know that you are being hosted is to connect through you to twitch. This connection is made on:

  1. SE Dashboard page - https://streamelements.com/dashboard
  2. SE Activity Feed page - https://streamelements.com/dashboard/activity
  3. Ground Control desktop app - https://streamelements.com/groundcontrol
    Please have one of these open during your stream in order to receive host event notifications.
lament blade
#

How come the top line still says Points and not the currency i set as BeanieBits? it seams a little confusing for the viewer. This is on the giveaway page

#

Is there actually a way for songrequest to enable it for only subs? Because mods can also use sr spmThink

ornate ferry
#

any spanish supporter??

vapid badge
winter zenith
#

@lament blade yes you can set it up in the command section I think

#

let me check

lament blade
#

Yeah but mods still can use it

winter zenith
#

yeah... so?

lament blade
#

They shouldn't if they are no subs xd

winter zenith
#

LAWL

#

They way this works is as followed

#

useres get a "Rank"
300 are subs
500 are regulars
1000 are Mods
1500 are Super Mods

#

if you set it up that only Subs can songrequest every other user level also can SR

#

bc they have a higher rank

vapid badge
#

Just tell your mods not to use the command @lament blade haha

winter zenith
#

^

lament blade
#

Yeah I know this kiwa

winter zenith
#

then I dont know what you dont understand seheart

lament blade
#

Well not exact numbers, but the "function"

gentle imp
#

mod subs only ๐Ÿ˜„

lament blade
#

Fair point

winter zenith
#

good idea LUL

lament blade
#

Rip 3 mods rioluL

winter zenith
#

can you exept people from using the command SR?

#

like ignoring loyalty points too?

lament blade
#

If they sub then in the future rioluL

gentle imp
#

perhaps something good to add to ideas board

winter zenith
#

yeah put it on the Ideas board that the SR Command can Ignore users

lament blade
#

I set it to sub+ only because a frenchie always did sr French rap

#

Didn't found feature to ignore users yet

gaunt light
#

@olive lintel can you please help @ornate ferry in spanish ?

lament blade
#

Gonna add it when I'm home, if noone else will do before

winter zenith
#

thanks

vapid badge
#

Nevermind

#

My bad @lament blade I'm mixing things up with bot commands

vital wyvern
#

@winter zenith rip Fabi's trolling in your chat LUL

winter zenith
lament blade
#

My name is Fabian FeelsBadMan

winter zenith
#

its is?! seanPog

lament blade
#

I'm not trolling :c

gentle imp
#

๐Ÿ˜‚

lament blade
#

Yes it is @winter zenith

gentle imp
#

such a coincidence hehe

vital wyvern
#

^

ornate ferry
#

@gaunt light add me like a friend

atomic hollow
#

?

winter zenith
#

?

brazen moon
#

hik

lament blade
#

Has there been any examples done for using the API?

brazen moon
#

so idk what it is, but it seems like eversince i swtiched to streamelements with alerts and got a awesome overlay downloaded ground controle my cpu usage is going crazy on obs it takes 30% now just by opening obs not even streaming befor it was 3% , 5% at highest, this means with 30% cpu usage it makes my machine drop fps in games, i already switched the encoding to gpu on obs cuz my cpu is not strong enough. any help

nocturne pelicanBOT
#

@brazen moon To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

brazen moon
#

?

gentle imp
#

look especially at the last part

brazen moon
#

that was not my quieston streamelements bot but thanks

winter zenith
#

did you shutdown Browsersources when not visable?

gentle imp
#

Shutdown source when not visible ๐Ÿ˜ƒ

winter zenith
#

^

brazen moon
#

huh ?

nocturne pelicanBOT
#

@brazen moon Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

vital wyvern
#

i think it could be the same as what @tight harness found out what was taking all of my cpu usage

gentle imp
#

it is the answer to your question, believe us

winter zenith
#

This is important if you dont do this all Browser overlays load in the background

brazen moon
#

okay thanks

winter zenith
#

Channy what was your problem?

brazen moon
#

i try that now i get back to you

gentle imp
#

if you don't do that you will have all your browsers sources loaded at the same time, resulting in high cpu usage

winter zenith
#

Thanks

vital wyvern
#

my issue was that i was having several game captures for different games, instead of just one

brazen moon
#

rippz0r so just the overlays ? or everything from streamelements ?

gentle imp
#

anything you added as browser source, that includes overlays, yeah

vital wyvern
#

^

gaunt light
#

@ornate ferry Added

ornate ferry
#

thanks

brazen moon
#

omg

#

thank u so much rippz0r

#

been bugging me for days

#

cpu is not 1 - 3%

#

now*

gentle imp
winter zenith
#

yeah... Thanks Rippz0r

lament blade
#

can you only have 1 giveaway and one contest running at any one time?

gentle imp
#

giveaways you can have more than one, by mistake I've done this before, but dunno how it will show on stream

#

not sure if the widget expands

lament blade
#

ok... that dont matter so much i was just wondering.

gentle imp
#

and probably will be a mess to enter it hehe

lament blade
#

but i need a giveaway to run for 4 weeks.... will this work ok?

gentle imp
#

since the keyword might work for both

#

oh yeah, u can run it for as long as u want to

lament blade
#

ok cool thanks.... i want viewers to be able to buy tickets all the time to the next giveaway lol

gentle imp
#

yeah that works nicelly ๐Ÿ˜ƒ

lament blade
#

is there a way you can find out how many tickets you got so far? like a /tickets command?

#

i have not found anything yet

gentle imp
#

it will show you on the giveway page if I'm not mistaken

#

type !giveaway to check it

lost veldt
#

Hey guys, :)
I tried to rename my Streamelements bot but the option is not showing in the ground control app. Does anyone know a fix?

vapid badge
#

Hey @lost veldt ! You need to complete 3 tasks before being able to rename your bot

#
  • Add the tipping page to your bio
  • Mod your streamelements bot in your chat
#

(and the last one that I'm searching for right now bear with me ๐Ÿ˜…)

gentle imp
#

use SE overlays

lost veldt
#

What does 'add the tipping page to your bio' mean exaclty? ๐Ÿ˜ƒ
Thanks for helping!

gentle imp
#

means you need to have the donation linked to streamelements on your twitch panels

#

which you don't have at the moment

vital wyvern
#

our dear @stuck hamlet got a video explaining how to setup a tipping page ๐Ÿ˜ƒ @lost veldt il dm you ๐Ÿ˜ƒ

lost veldt
#

that's great. Thank you guys so much

vapid badge
#

No problem! seheart

vital wyvern
winter zenith
#

Woha its Todesberg PogChamp

torpid estuary
#

The Todesberg is here? pogchamp

lofty shell
#

hey, just an question. I use "PhantomBot" at the moment, but I really want to switch to StreamElements. It would be awesome, if I could copy all the points my viewers already collected to StreamElements. Is it possible?! ๐Ÿ˜ƒ

stuck hamlet
#

Does phantombot have a file with all the points?

lofty shell
#

there is a way to get the .csv-file which I have to check out

#

with the help of sqlitebrowser

#

never used this before, but they say that it is possible

stuck hamlet
#

sqlite monkaOMEGA

lofty shell
#

ohoookay, not good at all? ๐Ÿ˜„

stuck hamlet
#

Message @clever mango He'll help you out later tonight when he gets home ๐Ÿ˜ƒ

lofty shell
#

okay, thank you ๐Ÿ˜„

stuck hamlet
#

We'll get you sorted it and 100% on StreamElements ๐Ÿ˜ƒ

lofty shell
#

โ™ฅ would be super awesome ๐Ÿ˜ƒ

vital wyvern
#

@stuck hamlet is le best le best le best pepoDance seheart

stuck hamlet
pine hemlock
lament blade
#

how is the discord bot coming on?

pine hemlock
#

I'm not sure of an eta

lament blade
#

is there any examples of php, C# or VB.NET for the API anywhere?

weary mist
lament blade
#

i have not seen any "code" examples just the calls you have to make

surreal crag
#

So I'm adding my Overlay as a browser source. However it is to large and does not fit to screen in OBS. Any guidance?

lament blade
#

did you set the right size on the site when making the overlay @surreal crag

vapid badge
#

@surreal crag What's the size of your overlay on Stream Elements ?

surreal crag
#

I did not, I'm also not sure how.

lament blade
vital wyvern
#

^

lament blade
#

1080p should be 1920x1080

vital wyvern
#

!add

nocturne pelicanBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

vital wyvern
#

does it still not work after doing this ^

surreal crag
#

I actually didn't get that box, I used the RED FLARE SUPER THEME. It just asked me to name it.

vital wyvern
#

if am correct , the default is 1080p

lament blade
surreal crag
#

Perfect! That was the issue! Setting size in OBS! I appreciate it!

lament blade
#

๐Ÿ‘

vivid cove
#

Loyalty points on host and offline does not work for me, what could be wrong?

lament blade
#

are you running the site or ground control while on stream? im sure you need to or it does not pick up hosts etc

tight harness
#

@vivid cove Do you have the activity feed open while you're live?

vivid cove
#

hm, no.

tight harness
#

You need the activity feed open (either on our site or Ground Control) for our system to recognise hosts, that'll be why

#

The explanation as to why it's needed is in our pinned messages for this channel

vivid cove
#

Does this also apply to the offline points?

lament blade
#

is there offline points for SE?

proud pumice
#

nopez

vivid cove
#

I was told yday it is

proud pumice
#

its not :o

#

sowwy :x

lament blade
#

is there some markup for the text on the giveaway page? it does not seam to take a new line atall?

gentle imp
#

what do you mean @lament blade

old pecan
#

Hi is this a place i can get some help with tips/donos

stuck hamlet
#

What do you need? @old pecan ๐Ÿ˜ƒ

old pecan
#

Just a question mainly

#

I have set up tips from the website

#

but apparently paypal took a fee from my tip

#

so i recieved less than what i was supposed too

#

is that normal?

#

or did i set up something wrong

stuck hamlet
#

yes. I believe the paypal fee is 2.9% +.30c

old pecan
#

is there a way i can direct link my bank or something?

#

im quite new to this sorry for bothering btw

stuck hamlet
#

Not at this time, we are looking into adding more payment options ๐Ÿ˜ƒ

old pecan
#

ahh alright

#

cause someone donated a just 1 dollar and it got cut down to 0.66 ๐Ÿ˜›

stuck hamlet
#

No worries, it's a normal thing. Most streamers deal with it cause there's no better solution, but we hope to bring the best solution known out there ๐Ÿ˜‰

old pecan
#

Okay thanks for your help!

gentle imp
#

check if you don't have automatic currency conversion since that makes it cost more

old pecan
#

uhh

#

where do i check that?

gentle imp
#

if possible keep the currency people donate, only change when you need to

old pecan
#

So keep the currency as my currency?

#

Nevermind i think i got what you meant

gentle imp
#

1.Click on the profile icon in the top right and select "Profile and settings"
2.On the left sidebar click "My selling tools".
3.Next find the "Block payments" setting and press "update" on the right side.
4.Look for "Allow payments sent to me in a currency I do not hold" and set it to Yes, accept and convert them to U.S Dollars. (Or whatever default currency your PayPal account uses)

#

but if you can don't convert ๐Ÿ˜ƒ

old pecan
#

sorry sorta loss here

#

do i go do that in paypal

#

?

#

cause if so i cant find it

gentle imp
#

yeah all on paypal

#

I just had a look and there's no way not to convert it auto unless you wanna approve each transaction manually

#

and even so will probably result on same thing

old pecan
#

ahh then nevermind

#

thanks for your help anyways

gentle imp
#

np

hard estuary
#

@gaunt light

#

@valid thicket

winter zenith
#

@hard estuary what do you need? ๐Ÿ˜ƒ

misty wagon
#

@hard estuary

olive lintel
#

@ornate ferry hola, si tienes cualquier problema, mรกndame un DM y te puedo ayudar.

steep patio
#

Hi, I am using your PUBG overlay "Bullet rain non animated". Would it be possible to include a 4:3 camera frame pic ? There is only 16:9 available and my cam gets blurry when I use the 16:9 format. Would be great โค cheers awesome overlays love it so much !

gentle imp
#

@steep patio you can distort it to your likings

#

just the camera part

#

select it, and on the left where u can see size auto, change it to scaled and resize as u wish

steep patio
#

yeha i tried that, but even with scaled it is 16:9 :/ though about that

weary mist
#

@ripe herald

ripe herald
#

yes

weary mist
#

Can we get a 4:3 of the PUBG bullet rain non-animated?

#

camera frame

dense jackal
#

We have one just doesnt seem to be in this pubg supertheme

ripe herald
dense jackal
#

@steep patio ^

weary mist
#

@steep patio ๐Ÿ˜ƒ

steep patio
#

ty my man

dense jackal
#

bless @ripe herald

gentle imp
#

wow Kireaki rippz0Love

eternal oracle
#

quick question i dont know where to ask this

#

is there a stremelements discord bot?

dense jackal
#

Not atm, but it is being worked on ๐Ÿ˜„

eternal oracle
#

I am setting up a server where if anyone subs to me they can get the twitch discord role

#

how do i do that?

narrow coyote
gentle imp
#

^

eternal oracle
#

im glad Im an affialte

#

so I can do it

tight harness
weary mist
#

Actually, I think if you link your twitch to your discord account, and set it up on your discord server, it will automagically set them as subscribers @eternal oracle

eternal oracle
#

yea I got it

#

thank you

slim cairn
#

There's a syncing process

weary mist
#

awesome

steep patio
#

yo @ripe herald my man could you do it as well for "HS TAVERN IN GAME STATIC SCENE" there is also only 16:9 cam frame โค

ripe herald
#

@steep patio

steep patio
#

โค

gentle imp
#

would be awesome if u guys/gals always did the 4:3 since some of us have those cameras ^^

#

I actually haxxed mine on photoshop lol from the 16:9

#

you mean the date when viewer followed @strong widget ?

strong widget
#

no, how long a user has been watching

dense jackal
#

Had to delete because of link I am sending you a variable list

strong widget
#

i want to replace the default !watchtime command with a custom one that doesnt ping me

#

in the chat

gentle imp
#

I don't know then, maybe someone else

strong widget
#

alright

vapid badge
#

Hold on, I can look into it @strong widget

dense jackal
#

you can name it watch time just remember to disable it on the default watch time command

vapid badge
#

Too late :(

strong widget
#

oh alright

#

thanks

dense jackal
#

here copy paste this @strong widget ${user} has spent ${user.time_online|'0 seconds'} watching ${channel}

strong widget
#

thanks dude

#

appreciate it my guy

dense jackal
#

and remember to disable the default one @strong widget

#

it won't go every time because it has global cooldown NotLikeThis

strong widget
#

gotcha xdddd

dense jackal
#

AHHAHA

lament blade
#

Hi beast Amonka

#

Did bullet tell you about this? @strong widget

weary mist
#

@gentle imp I believe most of those frames are already made, thejust disappear, or something from the editors. But Kireaki is ver good about supplying them when needed ๐Ÿ˜ƒ

#

#discordDidn'tScroll

pine hemlock
#

Dont blame discord

#

user error

lone lichen
#

i need help

narrow coyote
#

what do you need help with?

lone lichen
#

im new here

narrow coyote
#

ok, is there something specific that you needed help with?

full elk
#

My chat seems to like the idea of a !hug (username) command. What variables would I need to make that happen?

winter zenith
#

Use the Love template there you can find the variables necessary ๐Ÿ˜ƒ

#

But very basic its:
${sender} hugged ${1}

full elk
#

Thank you! I should have been able to figure that out. I always forget there is a template drop down!

winter zenith
#

its ok, there also is a list of all variables with an description if you need more detailed commands ๐Ÿ˜ƒ

modern iris
#

how to make streamelement bot say "Thanks for following namehere" ?

winter zenith
#

its a Module

tight harness
#

Chat Alerts

winter zenith
#

its called, Chat Alerts just like Legendary said ๐Ÿ˜ƒ

modern iris
#

Thaank you

modern iris
#

People won't get loyalty points if i am offline, correct? because some just stay in chat. haha

vapid badge
#

Haha no they won't !

#

Don't worry about sneaky viewers :p @modern iris

modern iris
#

hahahahahh thansk ๐Ÿ˜„

vapid badge
#

No problem ! seheart

vivid cove
#

So there's no way to make SE give points when offline?

#

I'm really confused as yesterday I was told this was in, today it's not like this

serene granite
#

there's no way to do such a thing

#

not sure who told you that, but our apologies for the confusion.

hexed herald
#

Does the week for the weekly top cheerer line up with twitch's week for their bit badges?

steady phoenix
#

Does anyone using the AlertBox widget have variations set up for the Host Alert setting?

hexed herald
#

Also, is there anyway to have a recent cheer also show that person's total cheer?

#

i don't but i may be able to help @steady phoenix

#

what's up?

steady phoenix
#

just setting mine up at the moment but the emulate host event function in the editor, at least, seems to be ignoring the variation settings and just using the base settings

#

wondering whether that still happens with actual host alerts when using the overlay in a live environment

narrow coyote
#

do you have the alert widget set to use random variations?

steady phoenix
#

yup

pine hemlock
#

Weekly cheers reset on Monday pretty sure.

#

Unless you change it in your twitch settings

steady phoenix
#

just two variations created at the moment, with the random checkbox selected, ,but when the alert actually appears it is just using the sound and custom CSS from the base alert settings instead of any of the variations

#

perhaps just stumbled on a bug ๐Ÿ˜„

narrow coyote
#

Unfortunately, I am not somewhere where I can test this right now FeelsBadMan

dense beacon
#

Is there anyway to setup the bot to only removed the link? Not just ban the user?

stuck hamlet
#

Just remove 1 message?

#

because that isn't possible on twitch

#

you can purge people, banning then for 1 second.

dense beacon
#

I wrote in a chat at a streamer and I used D.Va .. and it did that
( Siickest: <borttagen lรคnk> only? โค )

#

The text say "Removed Link"

stuck hamlet
#

That's a Twitch setting.

bright tartan
#

Do you guys know if you have any plans for Streamdeck integration for overlays and/or song request?

dense beacon
#

Ohh ๐Ÿ˜ฎ

narrow coyote
#

that all depends on elgato, several people have tweeted and re-tweeted them that they need to look into SE integration for streamdeck

dense beacon
#

So I can then disabled then "Link Protection" ๐Ÿ˜„

bright tartan
#

ok thanks, I will tweet them then

narrow coyote
#

@bright tartan if you check the top pinned message in #welcome you can see the tweet template, and tweet at them

bright tartan
#

ok thanks

narrow coyote
#

no problem seheart

livid ingot
#

OH...I have the wrong one instyalled -.-

slim cairn
#

Was about to say doesn't look like SE LUL

narrow coyote
livid ingot
narrow coyote
livid ingot
#

Monstercat shouldnt be even recongised...god damn it

narrow coyote
#

you can remove points, and block users from getting points from the loyalty settings on the website

#

they would still get points from something like !bonus, but wont get points for watching

livid ingot
#

ffs! I swear i added MOnstercat in on the block section for points, Jeezus!

slim cairn
#

As Kite said, you can remove points from people in the loyalty settings

livid ingot
#

Sorted out ๐Ÿ˜ƒ Again thank you for the lovley help

narrow coyote
lament blade
#

hey how do i remove the camera part on 1 of the animated overlays?

narrow coyote
#

You should be able to remove it in the overlay editor

inner jasper
#

Hey all! I'm new to streaming so this might not be with streamlabs, but i used the fortnite overlays (animated ones) and everytime i switch to a different one, obs goes black for a second and loads them in. Is it a streamlabs problem or is it my (somewhat underpowered (1080 graphics card) computer?

lament blade
#

I'll end up putting a image in where the camera part is at lol I hate webcams

nocturne pelicanBOT
inner jasper
#

awesome, thank you

narrow coyote