#helpdesk-twitch

1 messages · Page 229 of 1

pine hemlock
frigid radish
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lol

vital wyvern
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@dense jackal is such noob

pine hemlock
dense jackal
viral cedarBOT
frigid radish
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Changing the height and width will still keep the chat condensed in the window or will it chop off chat

dense jackal
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@atomic hollow probably knows

atomic hollow
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told you he is a noob

frigid radish
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i am assuming the answer is yes

atomic hollow
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it will condense it

frigid radish
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thanks

dusk skiff
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Does anyone have Pretzel Rocks now playing in their overlay?

tight harness
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Now i'm hungry FeelsBadMan

frigid radish
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Hello again another quick question... is there anything that alerts in real time new viewers joining the chat.... something along the lines of " CashGam1ng has just entered the Chat Room" so this way i know when new viewers arrive and can call them out by there name rather than going into twitch chat and then looking at people in the chat

slim cairn
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Currently no for the reason of it may scare away lurkers

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Some people would rather not be greeted and just chill around in the stream

vital wyvern
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^

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i love my lurkers, they chill

frigid radish
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hmm really?

tight harness
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Yes really

frigid radish
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well it makes it hard for me to know who is in and who to acknowledge when playing intense games like pubg or sc2

slim cairn
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If they want you to know you're there they'll chat

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If not they won't chat

vital wyvern
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^

frigid radish
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any solutions lol right now i am just asking them to say hi in chat so i know they are here

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tomato i guess that is true

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ok thanks

slim cairn
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No problem

vital wyvern
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NO YOU GOT FOULED xd

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@slim cairn is not the real tomato @dense jackal is cx

slim cairn
vital wyvern
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damn that Alias change work mighty fin for ya XD

modern belfry
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Hi, trying to get the donation goal bar to show up on bitstream on a S7/S8 but not loading. Is there a work around?

slim cairn
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Did you set it to the right resolution

modern belfry
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720p ?

slim cairn
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Make sure the overlay size matches the phone size

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Or it might not show some things

tight harness
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It should show if it's in the overlay, but if the resolution isn't correct then it could very well be off of the screen

slim cairn
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^

modern belfry
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I'll try dropping it below 720p

slim cairn
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Id do higher

modern belfry
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I've already tried it at 1080p and 720p

slim cairn
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Try 2560x1440

modern belfry
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Will do, thanks

brazen lagoon
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need some help i cant seem to get my overlays work with xsplit any help be great

lament blade
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Make sure the resolution on the website and on xplit are the same

brazen lagoon
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how do i do that

vapid badge
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Go into your Overlay menu @brazen lagoon then click the little pen icon on one of your overlays (not the bottom one, but the small top right one) and you should be able to edit the resolution so it fits the one you have on xsplit 😀

brazen lagoon
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ok i set it at 1920 x 1080

vapid badge
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Is it working now ?

brazen lagoon
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yep thanks

vapid badge
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Pleasure ! 🙂

frigid radish
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Hi, is there something that posts in chat current viewers SE points earned?

atomic hollow
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@frigid radish there is a !points command that viewers can use

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or !leaderboard

vapid badge
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There's an extension you can also add in your stream bio for people watching your stream on PC @frigid radish that allows everyone to see where they're at

atomic hollow
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^

frigid radish
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leaderboards extension?

vapid badge
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Just click on configure up right, you'll be able to activate it in your panels underneath your stream, in your bio

frigid radish
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can only have 3 extensions shown at a time right/

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?

vapid badge
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Yes sir

tight harness
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3 panel extensions and 1 overlay extension

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That's the limit 😃

frigid radish
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overlay extension?

tight harness
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Yeah you can have overlay extensions too, we've not released ours yet, don't get too excited 😛

frigid radish
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can you link me an example

tight harness
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Apparently not, if I try to go to the Extensions page on Twitch it redirects me to the wrong page, but that's where they all are and they're clearly labelled as either Panel or Overlay

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So there shouldn't be any confusion

fleet sorrel
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Я не могу купить платную версию, я нажимаю на Sandwich - Unlimited и ничего не происходит, не пишет способы оплаты и т.д , просто ничего не происходит!

tight harness
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@ebon forum ⤴

ebon forum
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Got him seheart

frigid radish
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Sean i am on my twitch profile where do i find overlays? i can get to panel extentions from edit panels on my channel page itself

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but where can i find the overlays you speak of

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nvm i see under the extension it says overlay

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and panel in grey

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duh

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got a good recommended overlay?

tight harness
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Nope, not until ours is out 😄

frigid radish
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nice can you talk about what it might do?

tight harness
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Sadly no, we've not publicly talked about it yet

rare bobcat
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Hey guys, so i got this problem, where ive got one of the overlays, where at the bottom, its say the current song. ive tried to hook my spotify to it, but it wont work. So my question is: How do i hook what song is playing, to my stream?

lament blade
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Right now it will only show if it is a requested song and not from your back up playlist 😄

rare bobcat
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So theres no way, to make it hook up to ones spotify? Could that be a future feature or something?

elder sorrel
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Hopefully soon. I believe SE Devs been trying but Spotify holding out.

lament blade
sour canopy
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Aloha and thanks guys for streamelements! I just got a small problem and it's the host alerts some of em just don't show at all and i was wondering why

nocturne pelicanBOT
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Twitch doesn't have a "notification system" for hosts (unlike follows, subs, raids, etc.) so the only way for StreamElements to know that you are being hosted is to connect through you to twitch. This connection is made on:

  1. SE Dashboard page - https://streamelements.com/dashboard
  2. SE Activity Feed page - https://streamelements.com/dashboard/activity
  3. Ground Control desktop app - https://streamelements.com/groundcontrol
    Please have one of these open during your stream in order to receive host event notifications.
dense jackal
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Check out that ^ @sour canopy 😄 Should help 😃

sour canopy
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thanks

azure horizon
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I am noticing that my dashboard does not give any info when it comes to hosting. It forever stays at 0 even though I know I'm being hosted by at least 3 others, when I'm streaming

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Also, for tips, changing it from count to amount does nothing. Just discovered that.

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I am working directly off the website

weary mist
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ok, I am checking this out rightnow

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I am looking at the tips. The bar stays the same when you change to ammount, but if you look left, the scale numbers do change.

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as for hosts, do you have the activity feed open either in the site or on ground control while you stream?

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@azure horizon

azure horizon
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Oh okay :3. No I normally don't but I do know like for last night I was being hosted by 3 and my summary for that stream is saying 0

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same thing for the month of Feb no info

weary mist
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If you don't have the activity feed open while you stream in either location, we are not receiving host information from twitch

azure horizon
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Okay

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thank you for that clarification :3

weary mist
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😃

azure horizon
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are there plans to add twitch chat to groundcontrol?

weary mist
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I believe that is something we are wanting to do

azure horizon
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thats the main reason i never have it open since i only have one monitor

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Okay! I look forward to that!!

weary mist
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we have some big plans for GC

azure horizon
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Woo! Exciting!! Since using SE I've gotten most of my streaming friends to switch over just because it is soooo much more user friendly and I'm sure they would like to start using ground control when it comes with more offers

weary mist
chrome grove
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just downloaded streamelements and it ask for my jwt token.. then it say i can find it at my profile but cant find it.. tried youtubing also.. no help there either 😦

narrow coyote
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you need to go into your profile, and click on show secrets

tight harness
chrome grove
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wow im such a noob 😄 thx @narrow coyote

white lintel
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Can you make a command that for example whispers the schedule to the sender with !schedule and at the same time says (for example): "${sender}, I whispered you the schedule! ^-^" in chat?

narrow coyote
stuck hamlet
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No @white lintel

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:/

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That’s sort of a double command

white lintel
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Ye I tried to make a cmd for each with the same trigger but it doesnt let me, not even as an aliases, but all good, the whisper should be enough, thanks for the reply and honesty 👌

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C yu

stuck hamlet
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We aren’t the little taco lady Kappa

white lintel
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All good mate

stuck hamlet
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Wait a minute 🤔

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I have an idea 🤔

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nvm, devs are smarter than me Kappa

white lintel
lament blade
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alot of people are telling me they are not seeing the alert box animations on stream, but when people follow I can see it on OBS preview on my end, is it working or have I done something wrong?

narrow coyote
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If you see it in OBS preview, that is what should be seen on your stream as well 🤔

lament blade
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yeah thats what I thought

tight harness
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My guess would be that they're not paying enough attention seanK

lament blade
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ok probably not lol

narrow coyote
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too bad you dont have your vods saved on twitch to check what was actually shown on stream

lament blade
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yeah i guess i have to start doing that

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thank you 😄

narrow coyote
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yeah, have it save vods, that way you can check stuff like this, as well as have a nice history of your stream for people to check out seheart

robust current
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Could someone help me fix the lag in my stream when i start it on my side its perfect but i do not know whats wrong why its so laggy on the stream

lament blade
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does the game lag as well or just on stream

robust current
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Just on stream

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Mind if i call and share screens?

lament blade
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well all I would do is run the test wizard to have it test for you or set bitrate to 3500 and output base as 720p

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in obs

robust current
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And where do i do that at?

narrow coyote
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was this an issue that you are seeing related to anything SE, or just your stream in general? If it is a general issue with your stream you can ask in #welcome as this is more for SE support, you can also hit up the OBS discord discord.gg/obsproject

lament blade
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tools then autoconfiguration wizard

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if u want u can priv msg me since this is for SE if u have any more question

crude ridge
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Is there any way to do a Text Scroll that pauses? Kind of like the ESPN Ticker, where it says something, waits a few seconds, then scrolls to the next thing, then the next thing, then back to the top.

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Preferably with different time delays by line.

signal peak
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I accidentally logged into my youtube channel thus creating a new account but want to link it to my twitch account instead. Is there any way to do this

winter zenith
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Yes log out of the dashboard

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Just log in with your twitch 😃

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@signal peak

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@crude ridge sadly no, but SE is adding more things over time you can put that idea in the ideas channel

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So when you made a post in the board and people upvote it probably will be added

crude ridge
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Thanks @winter zenith

regal wave
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Is it pretty simple to make a notification when someone sub's?

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Haven't really figured it out yet but I haven't dug really deep into it either

lament blade
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Of course, have you checked out super themes? @regal wave

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some of them have a preview of the alert that they have on them

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or if you want to make your own, you only need an audio, and a picture/gif

regal wave
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Ight bet, appreciate the help

lament blade
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No problem, if you need anything else just ask seheart

white lintel
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how do i

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sellout

nocturne pelicanBOT
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@white lintel Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #general you will be added to the stream announcements.

white lintel
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owo

stuck hamlet
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whats this?

white lintel
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xD

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But I dont have a tipping link aint no gold digger (yet Kappa) BabyRage

stuck hamlet
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better start Kappa

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shake those money makers Kappa

white lintel
#

Why is it necessary though, really? ._.

stuck hamlet
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no shaking needed, but to be a proper sellout, you do need to use those aspects of our service

white lintel
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okayy, take care care gn o/

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care care FeelsGoodMan

stuck hamlet
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goodnight

dense beacon
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Hello, is anyone awake+ 😛

lament blade
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I'm awake :3

narrow coyote
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they are always watching, you can post your question/issue, and someone will see brkEye

dense beacon
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But I would like to get help as quick as possible now and not wait 2-3 hours when I went to sleep 😄

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Anyway, good 😃

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I'm new to this now. I've used streamlabs and currently between streamlabs or this. But I will give it a try, but having trouble with the alert. Follower Alert I have a image with "New Follower" etc. But I can't put the text in the box? Only Under it, next to it or above it? :S

lament blade
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To fix that i usually go on "text settings" and "advanced" and messing with these numbers, it will move the text around for you 😄

dense beacon
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Ty.

lament blade
dense beacon
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I was in the before but I had wrong .. ? thingy?

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But should it not be a default thing?

lament blade
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It depends on your picture 😄

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Where exactly you want it to display the name

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The numbers are not the same for everyone

dense beacon
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No it's not but just to use as Streamlabs it works with almost all image 😛 But we all have different surely 😃

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Sounds btw, you have any default ones beside the one loaded or I need to upload my owns ?

lament blade
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they have a bunch to choose from

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all you have to do is pick a sound,download and upload it to the cloud 😄

dense beacon
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Yeah 😛

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Im not that noob 😉

lament blade
dense beacon
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I wanna ask you @lament blade You might know this. Is it possible with Streamelemens to make kind of a changing way between latest follower, latest sub, latest donation etc etc?

lament blade
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Like.. variations?

dense beacon
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So like.. Fade In Latest Sub: Name *Stays 10 seconds Fade out fade in Latest Follower: Name fade out .. etc

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Ninja has that type of thing and been looking for it for a while :S

lament blade
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We have event list, i never heard of what you are describing before so Amonka

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I don't believe so

stuck hamlet
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We don't have that.

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Ninja has a custom widget.

dense beacon
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Yeah fack xD Been looking for a custom code like that around the web 😛

pine hemlock
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pay them devs for some custom coding

dense beacon
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What devs?

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I had streamlabs setup to event list to show 1 line and it was changing between them all 😄

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It works here to ? 😛

pine hemlock
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Add an event list widget to your overlay, set it to 1 even max and it will swap when a new event happens, sure

dense beacon
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On the event list.

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Do I have to go into the custom code or how does work with you guys to remove the top right "follow/Sub/Donation" etc text.

NVM - FOUND IT ❤

dusty parrot
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background is white

tight harness
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That's only in the overlay manager (the multiple messages)

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Nothing to worry about

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In regards to the background, set the Theme to Custom and you can change it

dusty parrot
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k thanks

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you da man @tight harness

tight harness
dusty parrot
dense beacon
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Sean

tight harness
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Yeah? 😃

dense beacon
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To change the size of the widget? I have to exit it and change it from the list? Or can I change while I am editing a widget?

tight harness
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Widgets you can change by dragging the square in the bottom right at any time

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You do mean widget and not overlay?

dense beacon
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The green box xD

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Overlay maybe?

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The one where you add widget like Latest Follower and etc

tight harness
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Yeah, to change the resolution of the overlay you exit it, click on the small pencil by the name and then change it there

dense beacon
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Im not getting the chat to work. Got the res on 480 x 460 and I have the same res on obs when added the source :S

tight harness
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With the chat it should be 1920 x 1080 ideally

dense beacon
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It did work when I had 2560x1440 but .. Dont wanna work with to big res and have it complicated where to put the box and etc.

tight harness
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The overlay I mean

dense beacon
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Well my Chat Box size on my design is that size

lament blade
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is there a command to transfer users points to there new name after a name change

tight harness
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Right, but you can make the widget that size but the overlay 1920 x 1080

dense beacon
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460 witdh anx 480 height.

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Hmm Okay

tight harness
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@DakodaAtTwitch#9480 You can use !addpoints <name> <points> to give them points, or say -500 to take away 500 points for example

lament blade
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oh so no command to just transfer after a name change

tight harness
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No

winter zenith
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just bonus them the amount they lost seheart

lament blade
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maybe that should be added to the todo list

tight harness
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Indeed, !bonus works as well as !addpoints, it's a shorter alias of the same command

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More difficult than it sounds

lament blade
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every other bot does it

dense beacon
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But to clarify. The size can be 1920 x 1080 but then all overlays will be like that like "Latest Follower" and "Latest Tip" etc etc and when I wanna move 1 alert. Then I might move the incorrect one and you know it fucks up.

tight harness
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Has a command to do that?

lament blade
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yes like !renameuser oldname newname

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and it just renames the user

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theer for transferign everything over

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that or the bot uses userId not Username

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there for dont need such feature

tight harness
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UserID would be good, I agree with that

lament blade
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i coukld make an api that can get the points form the old name remove them then add them to the new name then any bot that has readapi command can use it

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kind of like the same way i use SE as a bank to my main bot 😃

weary mist
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if you did that, we could recommend the command response to anyone else that has that issue 😃

dense beacon
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Sean.. Why should it always be 1920x1080? Would it not be easier for us to set like okaay. I want a size of 500 x 500 and then where ever I put the alert on OBS it's in that box? I don't want multiple alert with size 1920x1080. Just curious why it's made like this?

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Second: The donation thing. Does it have to show .. like no one have donated since I switched over to you guys so it's just show [ - 0 $ ]

tight harness
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@dense beacon Just certain widgets like that should be kept at 1920x1080 otherwise the text is out of sight, you can downscale your overlay in OBS Video settings so it doesn't really matter

dense beacon
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I understand more now when I noticed that you can have multiple stuff on a single overlay. Like Chat, Latest Follower etc etc. I made one for each before, One for chat, one for follower and one for donation and I wanted them in a small area. But I added them all to a single and then I understood the thing of 1920 x 1080.

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But second question to be answered ❤ 😃

clever mango
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@dense beacon which widget is that?

dense beacon
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Latest Tipper

weary citrus
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Is there a way to set up an "UnFollow" alert ?.. Think it would be funny to point them out

naive field
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does anyone know why i get frame drops when i use obs?

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i have a gtx 1080 and a i7 6700k

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16gbs rams

dense jackal
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@weary citrus not at this time

weary citrus
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Thank you

naive field
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does anyone know why i get frame drops when i use obs?
i have a gtx 1080 and a i7 6700k
16gbs rams

dense beacon
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In the game?

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I can think of two stuff that happens for me.

  1. You have OBS up.
  2. You have a webb browser up.
clever mango
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@naive field have you added more than one overlay to OBS?

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supertheme? or custom?

naive field
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i have a costume overlay yeah that i got from SE

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could the overlay be making my framesdrop?

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its has moving affects to it

clever mango
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It can if the overlays aren't added to OBS correctly. Follow these steps for best performance:

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!add

nocturne pelicanBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

naive field
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i get frame drops in my game not the stream

clever mango
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The last step is the most important

dense beacon
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@clever mango Can I Import a overlay I've made. Like I've made a Alert Box Overlay. Could I import that one into another overlay that I wanna use for my main screen overlay. Don't feel to remade the whole on over again 😃

clever mango
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Ah, well that is normal since your CPU and/or GPU are under increased stress while streaming

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The drops should not be too significant though if you only have one running at a time

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That's why shutting down the background scenes is important

naive field
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not stream im at 180 to 200

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on stream its itlll even go down to 22 at times

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i dont get it

dense beacon
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Nvm. I found it, don't answer my question. ❤

tight harness
#

@dense beacon To answer your second question yes it has to show if it has no data, some widgets you can choose what to show if there is no data but for that one that choice isn't there

clever mango
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Do you have OBS open right now? @naive field

naive field
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yes

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:i, im the team viwer support"

clever mango
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Ok, open task manager and then under processes expand the OBS process

naive field
#

channel

dense beacon
#

How can I be listed in hte "sellout"? 😄 haha

peak heron
#

Can someone who is an expert at this software PM me?

nocturne pelicanBOT
#

@dense beacon Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #general you will be added to the stream announcements.

fallow scroll
#

Do i need to disconnect my streamlabs bot for the stream elements bot?

lament blade
#

Hey
I was told to come here to talk about Alert Variations
I wanted to have set percentages instead of having all of the alerts be the % of happening.

Any ideas?

tight harness
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@fallow scroll It's not required but it's advised

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@lament blade I'm not sure I understand what you mean, apologies

fallow scroll
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thank you @tight harness

tight harness
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No problem seheart

lament blade
#

Okay
Lets say I have 4 alerts in Alert variation
They are all (by nature) a 25% chance of happening
Could I change it to have one at 15%, one at 45% etc

tight harness
#

Ahh, I see. No that's not possible currently

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Not unless you added duplicate variations to have more chances of that one occurring

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That'd work

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Bit of a workaround

peak heron
#

can Anybody help me?

tight harness
#

I don't believe you mentioned what software you needed help with

fallow scroll
#

so uhh...how do I disconnect my streamlabs bot xD

tight harness
#

It's ran via the chatbot program, if you don't open the program it isn't running

fallow scroll
#

alright perfect thank you again

tight harness
#

If you go to Twitch, then Settings, then Connections you'll see if there's still a valid connection

naive field
#

@clever mango I LOVE YOU BRO, THANK YOU FOR THE HELP! seheart

fallow scroll
#

ooo

latent mural
#

all this love for terrabuck.... are we gonna see the special tonight? the... buckshot...?

#

(i am so sorry please dont hit me)

tight harness
clever mango
uncut pendant
#

how the hell do i find my JWT token...

fallow scroll
#

where do i find or edit quotes on stream elements

winter zenith
#

Its on the Ideas board

fallow scroll
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; -;

winter zenith
#

But for now you can Delet a quote by a number

tight harness
#

@uncut pendant Click on your username, then click on Show Secrets

winter zenith
#

and add it again I think

uncut pendant
#

@tight harness thanks dude

tight harness
#

No problem seheart

fallow scroll
#

so in peoples stream I see the bot randomly say stuff from time to time. can i turn that off?

narrow coyote
#

thats all based on timers, if you dont have timers set up, you wont see that

winter zenith
#

do you mean when some one follows/donates/cheers?

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or when they promote to follow or to donate or to join discord?

fallow scroll
#

the promotion stuff

winter zenith
#

yeah thats a timed message

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if you dont set them up you wont have them in your stream

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if you were asking if you could disable those timed commands in another ones stream/chat thats not possible

fallow scroll
#

got it x) thank you guys

narrow coyote
tidal raptor
#

hey anyone know how to get obs to stop using so much resource like when i use geforce experience no problem but no overlays when use obs overlays but makes game lag

winter zenith
#

How many Overlays do you use in one scene?

tidal raptor
#

1

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i think

winter zenith
#

and do you have "hide if not visable" thing checked on the other overlays?

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!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

tidal raptor
#

no.....

winter zenith
#

so in every scene you have a overlay it just runs the overlay at the same time

#

thats not too good

dark dome
#

Question For HypeCup: What does it mean by Recent Events refill the cup

tidal raptor
#

ok what else can help cause only one was not checked

#

i know better internet but not possible where i live

winter zenith
#

what stuff do you have on your overlay?

tidal raptor
#

i can start my stream and you can look

winter zenith
#

@dark dome what do you mean what the hype cup doese?

#

if someone follows/donates/hosts/tipps/cheers a token fall down to the cup

#

you can also determend how many events should refill the cup every session

#

so it doesnt load empty every time

tidal raptor
#

would that make it easier

dark dome
#

ah

winter zenith
#

@tidal raptor just tell me if it is a super theme

#

and if it is animated or static

tidal raptor
#

uhhh

winter zenith
#

or did you just put alertbox, kappagen, hypecup into your overlay?

#

or show me a screenshot of your overlay layers

tidal raptor
#

how do i screenshot lol

#

im sorry im really dumb

dark dome
#

Thanks Kiwa, would explain why i would refresh and nothing would be there 😃

narrow coyote
#

snipping tool best tool for quick screenshots

#

if you on windows that is

winter zenith
#

@dark dome no problem

narrow coyote
#

just snip, then ctrl+c, and ctrl+v in here

tidal raptor
#

ok

#

lol nope

narrow coyote
#

you want to ctrl+c in snipping tool, and ctrl+v in here

tidal raptor
#

Didnt work

narrow coyote
#

did you actually snip the screen

#

click new, and screen will go white, snip what you want, then copy pasta

tidal raptor
#

K holdon

#

K think i got it

frigid radish
#

hi is there a feature in SE that sends out social media alerts like tweets when going live?

tidal raptor
#

yes

frigid radish
#

I have my twitch account connected to my twitter but its doesnt seem to be sending anything out

#

Rampage can you give me more info

tidal raptor
#

thats weird

#

yah hold on trying to get help with my twitchlol

tight harness
#

No we don't have that

weary mist
#

there isn't anything that will tweet when you are live, but we have a module that will share your tweets to twitch chat

tidal raptor
#

there is hold on

#

idk if it stream elements but it will do what you want

winter zenith
#

@tidal raptor I need your Overlay Ediotr layers

tight harness
#

There might be an external one, but they asked specifically if there was a feature in SE that does it 😄

tidal raptor
#

dont ask me lol

#

oh @winter zenith

narrow coyote
#

also, you will probably want your browser source to be the top layer

frigid radish
#

well the external way is through twitch... i used to use restream.io and that would do that but now that i am off of that i have to put the tweets out manually

winter zenith
#

I need to know if you use this:

#

bc those are a little heavy on the CPU if they set up too crazy

tidal raptor
#

no

winter zenith
#

ok

tidal raptor
#

i tried to use obs but it was so resource intensive idk if i have my settings in obs wrong

winter zenith
#

did you really checken the "hide if not visable" thing on every scene you are using?

#

!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

tidal raptor
#

yah

winter zenith
#

those settings not only in the scene you are using but on all sceance where you have an overlay?

tidal raptor
#

yah

winter zenith
#

🤔

#

so you said shitty internet befor

#

what are we talking about here?

narrow coyote
#

if you have a lot of animated pieces, and a complex overlay, it can be resource intensive, and it will depend on your system and encoding settings

tidal raptor
#

see and idk if thats what itis

#

and like 3mb up

#

its shit

weary mist
#

3mb up is enough to do 2-5k bitrate

#

its enough for 720p streaming

tidal raptor
#

yah and thats what i use for gefource

#

force

weary mist
#

ok. So. What kind of CPU and GPU do you have?

tidal raptor
#

amd fx 6300 and a gtx 1050ti

#

i know the cpu isnt the greatest

weary mist
#

that might not be too bad though

#

🤔

narrow coyote
#

and are you using nvec for encoding?

tidal raptor
#

a what

weary mist
#

Can you open your task manager, and screenshot the tasks under OBS?

tidal raptor
#

tasks?

weary mist
#

Hit CTRL+SHIFT+ESC

#

then click more details

#

Then click the arrow next to OBS

narrow coyote
#

the 6300 is a bit on the potato end, depending on what exactly you are streaming

weary mist
#

and take the snip of it

tidal raptor
#

do i need to run obs

narrow coyote
#

I have an 8350, and this thing can choke hard

weary mist
#

depends I guess, because I am seeing a 6 core, 3.5ghz when I looked it up

tidal raptor
#

yes it is

weary mist
#

which is better than the i5-6420p I had when I first started streaming

tidal raptor
#

do i need to have obs open @weary mist

weary mist
#

yeah

narrow coyote
#

yeah, but vischera is not anywhere near as good as intel cores

weary mist
#

just with OBS (I don't have obs on this pc)

tidal raptor
weary mist
#

perfect

narrow coyote
#

3 physical with 6 threads, my 8350 is 4 physical with 8 threads, and it can choke hard, that is why i made a simple overlay for now

weary mist
#

I see

#

His is pretty simple, it looks like the static overlay for PUBG

tidal raptor
#

it is i think

weary mist
#

yeah, so it shouldn't be too hard on your CPU

#

So, the next option, lol

tidal raptor
#

i know to close boot strapper

weary mist
#

Open OBS, go to settings, then down to output

tidal raptor
#

ok

#

k

weary mist
#

if you close the boot strap, you actually shutdown the overlay

tidal raptor
#

oh lol

weary mist
#

more like it freezes

#

because it isn't pulling data anymore

#

I was looking to see if you had more than just one

#

sometimes they hide very well, lol

tidal raptor
#

so now what

weary mist
#

I am working from memory here. @tight harness, you are the OBS guy, can you take over? need to get the preset stuff

tight harness
#

I'm the OBS guy? 4Head

narrow coyote
#

screen shot of your output and screenshot of your video in settings will help

tidal raptor
#

ok

weary mist
#

lol

tidal raptor
#

lol anythig

#

anything

tight harness
#

That's an interesting output resolution seanGiga

tidal raptor
#

lol i know

narrow coyote
#

that should be fine for what you are trying to output, even though 480p is a bit tiny

tidal raptor
#

i was just messing with settings

narrow coyote
#

so are you dropping frames, when you stream, i think I missed the overall problem part

tidal raptor
#

the overall problem is when playing a game like pubg i have lag bad but gefource none

#

even when i take out overlays

narrow coyote
#

like streaming with geforce experience?

tidal raptor
#

yes

tight harness
#

PUBG is famously poorly optimised still

tidal raptor
#

i can run 720 p no problem

narrow coyote
#

well, that will be higher level access to the gpu than OBS, but it also is not nearly as good of quality as OBS can output

tidal raptor
#

and this is the problem im having if i can get obs to work great i dont like using the geforce cause i cant use my cam it doesnt work for some reason and you cant use live overlays

weary mist
#

enable advanced encoder settings

tidal raptor
#

ok

weary mist
#

now what does it look like

tidal raptor
narrow coyote
#

uncheck that recalse output

tidal raptor
#

ok

narrow coyote
#

that eats cpu, you will want to just use the video tab to down scale, and set the frame interval to 2

tidal raptor
#

ok

narrow coyote
#

rest of the settings in there should be fine

tidal raptor
#

gpu 0?

#

rate control cbr?

narrow coyote
#

yeah, those are all fine, the main things to set are the scale, bitrate, and keyframe interval

tidal raptor
#

so what should the bitrate be

#

same with scale

narrow coyote
#

bitrate is what your internet can handle

tidal raptor
#

whats your up tho

#

i ddint have the thing under nvech checked

#

should i stream at 480

#

?

narrow coyote
#

my up varies from 10-12 Mbps. If you can get away with 720p i would recommend that over 480p, because down sampling more is actually more work

#

you should be able to do 720p 30 fps on 2500 bitrate, I just do 4000 because i can get away with it

tidal raptor
#

i just tried and i got dropped frames

#

nvm pubg was updating lmfao LULW

#

i wonder if i should just use gefource and find overlays

#

cause i think its just my internet

narrow coyote
#

i dont think that it supports overlays at this time

#

you can also try setting your browser source to 30fps, that is what i use, because my pc is potato, and i play some cpu intensive games

hidden timber
#

Can i please get some help? My donations are not granting loyalty points and I have everything set up correctly (to my knowledge)

clever mango
#

I'll come take a look @hidden timber

hidden timber
#

@clever mango thank you so much

stuck hamlet
#

Boomer ❤

celest pine
#

can someone help explain why im bottlenecking on streaming fortnite but can still play other intensive games decently? (using fx 8320 and gtx 1060)

pine hemlock
#

different resource allocations on the game

slender cliff
#

any plan to implement drag & drop for song request sorting ?

#

its painful when there are a lot of songs just to move one to an upper place

clever mango
#

Definitely, coming soon 😃

#

A brand new system entirely

slender cliff
#

wow

elder sorrel
#

Soon ™ 😄

slender cliff
#

any leak of what can we expect ? PogChamp .

clever mango
#

you can expect to PogChamp

#

that's all I can say

slender cliff
#

xD kk

twin urchin
#

I've tried turning it off but it won't save, people are still able to do !Sr in chat

gleaming ferry
#

hi just wondering how i can make my chat transparent and my chats still show up

#

!Sr

vital wyvern
#

when you select your twitch chat widget, where it says dark, press it and select custom

gleaming ferry
#

ok thx

royal vector
#

My dashboard is displaying 2x my stats. Example: If I made $200 in a month it displays as $400 in my dashboard

gentle imp
#

probably money paid to you not the money you actually get? if it's sub revenue that's it I'm sure

#

since SE has no means to know how much u get from each sub, just that they pay 5$

#

or 10$ or 25$

#

tbh, if u want to check your revenue you are better off checking it on twitch dashboard

lament blade
#

I can't switch between my Twitch and YouTube account on the dashboard

#

The twitch panel also stopped working.

#

any support?

royal vector
#

No, as in tips

tight harness
#

@lament blade will probably need more details than that

royal vector
#

The bug seems to be if you try to "integrate" stream labs multiple times it doubles everything

#

how do I reset that 🤔

lament blade
#

@tight harness I have my youtube (not used anymore since a week) and my twitch (linked since 1year+) linked on my account, and I cannot switch between them. When I click on twitch.. I got the "Roleplay" notification. But still doesn't switch to my twitch.

royal vector
#

@tight harness All of my stats are showing triple the amount after integrating the streamlabs into stream elements. Is there a way to reset all my integrations?

tight harness
#

@royal vector why did you import multiple times?

lament blade
#

In other words, I cannot get on my twitch dashboard on SE.

royal vector
#

I was setting up an overlay and the tipping feature wasn't showing data

#

so i thought I had to reintegrate

lament blade
#

help?

royal vector
#

now everything is showing triple numbers 😂

lament blade
#

I'm on school... HELP!

tight harness
#

@lament blade yes, patience. 😬

gentle imp
#

you will need to delete them @royal vector

tight harness
#

What browser are you on?

lament blade
#

Chrome, Win10.

royal vector
#

@gentle imp Where can I delete them?

tight harness
#

Haven't heard anyone else ever having issues switching between them 🤔

royal vector
#

@tight harness So is there a way for me to reset all of my stream labs integrated data into stream elements? Because the double/triple data is annoying

lament blade
#

I let you unlink my YT from my SE account.

tight harness
#

Tipping > Tip List for tips, My Overlays for alert boxes

gentle imp
lament blade
#

#waiting

#

(only 5 mins left, MAX.)

royal vector
#

Fixed, thank you

tight harness
#

@lament blade to my knowledge only certain people can do it so it won't likely get done in the next 5 mins.

lament blade
#

(via school computer)

tight harness
#

Okay

lament blade
#

@tight harness and...?

gentle imp
#

you're welcome @royal vector 😃

tight harness
#

Please read my second to last message @lament blade

lament blade
#

solution?

tight harness
#

Did you read the message?

lament blade
#

yes

vapid badge
#

Sean can't do it, only a certain amount of people can @lament blade

tight harness
#

Then why are you asking? 🤔

#

You're on a restricted network at school, that could very well be the issue

vapid badge
#

^

lament blade
#

sean, I see you again in the evening! bye! (from belgium school, flanders)

tight harness
#

Okay

lapis vault
#

Hello guys. I'm getting some crazy error here, and i've no idea on how to fix it.

gentle imp
#

hey @lapis vault let us know what it is so we can try and assist

lapis vault
#

So basically i'm trying to start a contest via api.

#

The background is: i've an application that automatically starts contests via APIs. during the development I've used this call a tons of times, always worked out, with a lot of different accounts.

#

it always worked perfectly, but with this particular account, it doesn't.

gentle imp
#

always used it with StreamElements before?

lapis vault
#

yea

#

i mean, it's exactly the same code, it works with the 99% of SE JWT tokens, but it doesn't with this one particular token.

#

some things that i've already verified: the token is correct, since i can use it for make other calls.

#

in fact, it is not an auth problem, but for some reason the contest data is ignored

gentle imp
#

you can try and change the token

lapis vault
#

hum

gentle imp
lapis vault
#

yeah but that it's my last resort, i mean, i want to know if there is something wrong in my application in order to avoid that something like that ever happens

gentle imp
#

I honestly ain't that skilled, if it's a problem with the app then it's with them you need to have a word, am kinda clueless besides resetting the jwt token

lapis vault
#

it's very difficult to explain sadly, thanks anyways :9

#

😃

gentle imp
#

yeah but perhaps, there is someone else using same app/api and can lend u a hand

#

I go nuts when I have something I can't fix, I search and read so many sites/posts etc until I can sort it out

dense beacon
#

Damn you @lament blade Been stuck at myinstants for 1 hour just clickin buttons hahahah 😄

gentle imp
#

😂

lapis vault
#

Okay, i've found the problem.

#

Apparently, since the token comes from a form, there are some blank spaces at the end of it.

#

however i would expect the APIs to tell me that i'm not authorized, and not that i am but only work halfway 😛

gentle imp
#

hehe good to hear and thanks for letting me know, that might help next time someone has same issue

lapis vault
#

yes, always trim.

gentle imp
#

👍

#

I do, although there's not much hair left to trim sadly 😂

lapis vault
#

lol

dense beacon
#

@gentle imp I uploaded a sound for the follower alert.. but still the "bip" sounds come up. Is it normal?

tight harness
#

@dense beacon Is that as well as the new sound or instead of it?

dense beacon
#

Both of them.

tight harness
#

Then you have another overlay in your OBS which you haven't ticked the option 'shutdown source when not visible' in the properties of yet

dense beacon
#

I took remove sound ( the original ) then added the one I downloaded.

#

I try it on the streamlabs ?

#

Emulute a follower event?

tight harness
#

Same option exists there too

dense beacon
#

Streamelemens

tight harness
#

You have a browser source in your streaming software which isn't shutdown basically, if you right click on every browser source (including one in entirely different scenes to that which is open now) and check that 'shutdown source when not visible' is ticked for all of them

dense beacon
#

Wait, so if you have like 2 other sounds from other sites.. As a example and you run the simlate thing on streamalemens website it will run all of those sounds? xD

#

I did that some days ago xD

#

But it was from streamlabs apprently 😛

#

Removed it and done.

tight harness
#

No, if you run the simulator on SE it'll only test the events on the SE overlays

dense beacon
#

Well I had obs up running and it came from streamlabs to.

#

So it was not only on SE overlays xD

tight harness
#

But if you have multiple SE overlays you need to tick that option for all of them, and if you have any SL alert boxes you need to remove those also for live events otherwise they'll both trigger

#

Exactly

#

Live events will still trigger for both

dense beacon
#

Yeah, that was the sound I heard from streamlabs so I just disabled it and it was gone 😛

tight harness
#

Did you check that option is ticked on all of your browser sources?

#

Because it also adds unnecessary CPU usage to not have it ticked on all of them

dense beacon
#

I have done it to all my sources xD

#

Webcam etc and so on xD

tight harness
#

Good 😃

dense beacon
#

You know any good sounds on that site? Or maybe any recommended search to go for? 😛

tight harness
dense beacon
#

@tight harness Yeah but a good search to find good stuff. There are a lot of random stuff :3. Second, if you upload a song that is 30 seconds as a example. You don't have the option that it only plays up the first 8 seconds? Like you can adjust the lenght of the alert?

gentle imp
#

you have that option on all alerts, display time

dense beacon
#

But the song keep playing.

gentle imp
#

although I'm not sure it actually stops the song

#

ahh, there u go

#

I suggest u cut it then

tight harness
#

Edit the sound in say Movie Maker and then save it as an audio file 🤔

dense beacon
#

Yeah, I was whondering if it was any options 😃

#

I know @tight harness But I was thinking if I could go the easy way through 😃

tight harness
#

That is the easy way seanS

dense beacon
#

Easy way is if you could edit the lengh of alert and lengh of the audio file : P

gentle imp
dense beacon
#

I will post it.

tight harness
#

Check it's not already there first 😄 if it is you just simply need to upvote it

gentle imp
rugged salmon
#

anyone home?

gentle imp
#

I'm at work but here ^_^

rugged salmon
#

Got an issue that is driving me INSANE

#

This the right place for assistance I presume?

#

Issues with the alert sounds 1. being duplicated(not no dup mic and no stream open) and two, even after I deleted the sound from the storage...it still plays it. Con-FEW-sed.....

#

and yes I saved after i did all these actions

gentle imp
#

yeah this is the place 😃

#

check all your browser sources on all scenes, you need to mark them with shutdown when not visible

#

it will also duplicate sound if you have editor and OBS open

rugged salmon
#

ahh... that is one thing I have going for me...both obs and editor are open...however, editor is muted, so....

gentle imp
#

check browser sources on obs then, tick shutdown when not visible

rugged salmon
#

so, go through all my scenes and click shut down when not visible....will become visible when I click on it to use...correct?

gentle imp
#

correct 😃

#

if you don't tick that, source will still be loaded = using more resources and will duplicate sounds

rugged salmon
#

holy crap! my CPU usage just went toteh basement.. THANKS....not the issue I was having, but helped!

gentle imp
rugged salmon
#

was at 75% CPU usage and was thinking.. well, this might be an interesting stream tomorrow...lol.

#

ok gonna test the alerts and get back to you

gentle imp
#

damn 😄

celest temple
#

Hmmn, how does the points work for the Hosting

#

When someone is hosting me, do they get points?

tight harness
#

Yes

gentle imp
#

they get the amount of points u set it up, once per host not "while" they host

celest temple
#

I just got hosted and the Bot didnt give them the points.

tight harness
#

Indeed

#

Did they host you for at least 1 viewer?

celest temple
#

Ahh, it has to be at least 1 viewer?

#

Gotcha.

#

StreamElements website is being slow?

winter zenith
#

are you using chrome? and define "slow"

#

for me everything loads perfectly fine

gentle imp
#

I'm on his stream

#

bot is taking a while to acknowledge things

winter zenith
#

ah I see

#

I guesse parting the bot and rejoining wouldn't solve it seanS

tight harness
#

I've noticed twitch chat being slow in general recently

gentle imp
#

ahh could be twitch side indeed

#

bot responded to commands pronto

tight harness
#

It's been taking a while for my own messages to show up once i've typed them

ebon forum
#

same here.. i also do not show up in the viewerlist before i actually type something

#

and the viewercount between the twitch channel page and third party tools like my chat client are wastly different

gentle imp
#

yeah twitch changed that, if ppl don't type they get removed from viewer count or something

ebon forum
#

Not the viewer count, the userlist in the channel.. which is meh. Anyway, twitch is twitchy lately, for a week or so, even without any big streams that could bring the plattform down...

gentle imp
#

ahh

rugged salmon
#

@gentle imp Problem solved. thank you. closing those scene not in use helped out A LOT of things.. I bet dollars to doughnuts, a lot folks dont know this. I will spread the word on that too. Thanks again!

gentle imp
#

you're welcome, glad it worked out 😃

hidden ember
#

Can I get my stream posted in sellout or wherever you post streams that are live?

nocturne pelicanBOT
#

@hidden ember Are you a StreamElements all-in-one streamer and interested in stream promotion when you go live? Please fill out this application https://strms.net/sellout and if you meet the 3 requirements posted in the :pushpin: pinned message in #general you will be added to the stream announcements.

hidden ember
#

Okay thanks 😃

winter zenith
silver isle
#

в общем хотел узнать если прога или сайт о уведомление (о подписки лайк и т.д) со всех платформ (михер gg vk yotube Periscope твич)? в виде event list

vapid badge
#

Sorry, only english posts are allowed on the server @silver isle 😕

#

@tight harness 👆🏼

tight harness
#

I don't speak Russian, @ebon forum does 😄

vapid badge
#

Oh that's why you were tagging him last time !

#

Sorry !

ebon forum
#

@silver isle у нас пока твич и ютуб (ютуб ещё дорабатываем). перископ и миксер будут, но не скоро. а так у нас это есть.

silver isle
#

@ebon forum эм

ebon forum
#

@vapid badge we have support in multiple languages, so we do not mind different languages here or in general at all PepeLaugh

silver isle
#

@ebon forum а вк gg и остальное?(

vapid badge
#

slowly fades away

I saw Legendary tagging you last time a russian speaker came in support, you replied "Got him" so I thought you were just deleting the said message !

All good !

ebon forum
#

@silver isle уууууууууу это ой как долго ещё не будет. гг скорее всего никогда, вк - даже не знаю что сказать, ребята тут даже не знают с чем это едят.

silver isle
#
# печаль
ebon forum
#

@vapid badge lul, i actually speak german and russian too, other champions cover portuguese, spanish, french etc fairTroll

silver isle
#

russiya nabe waun

vapid badge
#

Sweet ! HandsUp

silver isle
#

@ebon forum Restream Scheduler что эта за хрень?)

ebon forum
#

@silver isle это ты где накопал?)

silver isle
#

ой)

#

не тот дискорд)

ebon forum
#

Во во, иди Михаила тряси в рестрим дискорде, если это туда)

silver isle
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ну в чате напишу мб кто ответит)

tacit pendant
silver isle
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rip

tacit pendant
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yeah not sure why this is happening.... i havent logged in in a few weeks, but still...

vapid badge
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Have you tried logging out and back in @tacit pendant ?

tacit pendant
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yes and clearing cache.... neither works

pine hemlock
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What browser?

tacit pendant
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firefox

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its like it doesnt load the icons

pine hemlock
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let me test

chrome grove
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hi im trying to use the red lines overlay from streamlabs 😃 but i dont own a cam so figured i would reuse the cam box with a subtle background and then put text on top.. but there is soo many fonts and no preview of them.. i would love something in the area like this font https://gyazo.com/bb2cd2039ce27ca2f0a46a372b8f4496 do u guys know if that excist in the font list? (doesnt have to be exactly the same but cba to go with the standard times new roman xD)

pine hemlock
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Mine seems to be fine on firefox.. do you have any extensions running? @tacit pendant

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can you try incognito or whatever firefox calls it

tacit pendant
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@pine hemlock i do, but ive tested to disable them all and no change

pine hemlock
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hm

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ctrl+shift+p and try to load it, same thing?

tacit pendant
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hmm interresting

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i sent the page to my laptop and it was completly fine there...

vapid badge
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@chrome grove Hold on a sec, pretty sure I found one a couple days ago

pine hemlock
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What is that screenshot on? Desktop?

tacit pendant
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yeah, desktop

pine hemlock
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Any other sites acting up? Maybe run malwarebytes trial? thinkies

tacit pendant
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then i sent the link to my laptop and it looked fine there

chrome grove
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@vapid badge that would be awesome 😃

tacit pendant
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i have premium

pine hemlock
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Oh

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well

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thinkies ..

tacit pendant
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and its only this site so far that looks like this ._.

pine hemlock
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Sec ill be annoying and see if I can get an answer

tacit pendant
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hehe

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well, i just tested with a private window (incognito) and it was the same there

pine hemlock
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Ctrl+shift+J , can you screenshot that and send it

stuck hamlet
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Disable Malwarebytes and reload the page.

pine hemlock
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I lied

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ctrl+shift+I

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i

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Looking for anything in yellow/red mostly

tacit pendant
pine hemlock
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Console tab

tacit pendant
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there

vapid badge
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@chrome grove can't seem to find it.. 2 choices, you can settle for Trade Winds which is somewhat close or download fonts like Black Asylum, Outrun Future or Capture It (this one really looks like the one you sent) edit your text on Photoshop and import it into SE

chrome grove
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ill try that thx 😄 im rly a noob so just tried adding text in SE but given there is 200+ fonts and u have to check all of them one by one since there is no preview in the font name 😄

vapid badge
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I know how you feel haha ! I'll keep looking in the fonts to see if I can find something of the like !

pine hemlock
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Try disabling malwarebytes/any other virus software @tacit pendant

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because console doesnt show anything

chrome grove
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thx man ur a champ

vapid badge
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@chrome grove Pleasure ! If you've got any other question, hit me up when you need !

chrome grove
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thx man 😃 i rly like the capture it so u dont have to bother spending time looking for others 😄 ill just go with that one hehe thx a lot

vapid badge
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Sounds good ! No problem !

tacit pendant
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@pine hemlock nope no change

modern belfry
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Hi, how do you reset the donation goal bar? Its showing the default 3k donation on the overlay

pine hemlock
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@modern belfry Activity Feed -> Widget data

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Goals tab

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@tacit pendant Uhmmm

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Open cmd prompt, ipconfig /flushdns

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Restart

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?

tacit pendant
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i can try my other one, if that makes any difference

pine hemlock
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It just doesnt really make sense

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Its like its not loading the font

chrome grove
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next problem 😄 get photoshop xD

tacit pendant
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yeah, even tried to change what font firefox is using and still nothing.... i can try dns flush, but yeah...

vapid badge
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Haha, some shady websites can help you with that :p

tacit pendant
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nope, didnt work either..... sigh

cursive plover
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@chrome grove You can you gimp as a free alternative to photoshop 😉

vapid badge
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👆🏼

pine hemlock
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@tacit pendant Yikes.. uh

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Is there anything more in the console if you scorll

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scroll*

chrome grove
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oh i got PS in a sec just needed to install it

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brand new pc

tacit pendant
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@pine hemlock nope, that is it.... just rebooted the computer and its still there.... i suppose i can try and see with chrome

pine hemlock
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Should work with chrome.. unless theres something really wrong

wanton jetty
tacit pendant
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yeah ok, chrome works fine... so its only firefox it bugs on

pine hemlock
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Its gotta be an awkward rare firefox thing. i cant duplicate it

tacit pendant
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maybe, its the first time ive seen it myself

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althou.... i do kinda see it now as well on imgur

pine hemlock
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Sounds like something fishy

modern belfry
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@pine hemlock Thank you 👌

chrome grove
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if i wanna reuse the red lines background where the red lines kinda drop down the screen.. where can i find that then? i found overlays but not the picture itself wanna throw mah name on top and put it in the cam area..

tight harness
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Tried using duplicate widget in the bottom left?

swift burrow
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hey can i used u guys for my youtube allerts?

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if so how do i set them uip

lament blade
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Hallo there 😎 it’s me again

chrome grove
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@tight harness problem is the overlay thingy have 5 scenes.. and its in 2 different scenes

lament blade
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My kappagen appears behind my camera. How can I change that?

swift burrow
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@tight harness

tight harness
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@swift burrow Yes, the same way you set up twitch alerts, create an overlay in My Overlays

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@chrome grove You can duplicate to different scenes

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@lament blade Easy, move your camera behind the overlay

lament blade
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But then it’s behind the whole background?! @tight harness

tight harness
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Yes

lament blade
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You mean in obs right?

tight harness
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Yes

lament blade
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Then it’s not seeable anymore?!

proud pumice
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@lament blade so separate the KappaGen to a new overlay and load it on top of the cam

lament blade
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facepalm ofc

chrome grove
pine hemlock
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Click on the layer, the theres an icon with a red symbol above it that says duplicate layer

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and you can duplicate it to the other overlay

tight harness
pine hemlock
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type slower sean

tight harness
chrome grove
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lool u guys are amazing (having patience with 10 thumb noobs like me) 😄

tight harness
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😄

chrome grove
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i cant add my own font though to SE can i ?

pine hemlock
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Cant. we only support google fonts currently

chrome grove
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ye sadly they are pretty sad looking 😄 wanted the one @vapid badge found for me hehe but if i put it in photoshop the background in the letters is white and if i do it on top of the actual picture.. the background of the letter is the same as the picture

gentle imp
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if its the main overlay there's no background image @lament blade

lament blade
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I have my own full background image @gentle imp

gentle imp
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ahh then has to be like Perry said, unless u cut a camera hole in it lol

lament blade
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I prefer Perry’s way then 😉

gentle imp
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^^

lament blade
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Next question... is it possible to have a colored background with the latest follower widget?

chrome grove
weary mist
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@chrome grove If you link spotify to Last.fm, you are able to show what you are listening to with spotify

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I believe

chrome grove
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is that a website ? or a feature in SE im a complete noob plz bear with me 😃

gentle imp
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you will need to make an image for it too @lament blade

tight harness
lament blade
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Alright that’s what I did @gentle imp

jovial oyster
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Hello 😃 im new to Streamelements and i want to ask how i can import all my commands, currency and games to streamelements

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acctualy im using streamlabs chatbot

grand mason
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Check the IMPORT button at the top of the SE dashboard 😁👍

glad escarp
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Hi I would like to know how can I have the leaderboard ranking be visible on my OBS

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Leader board layout?

jovial oyster
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@grand mason okay but where i find the files ?

grand mason
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Ok, in StreamLabs bot click bottom left button with the silhouette , goto Cloud Backup, choose a folder to save to, and click Save to xls files , the file data.xls is the one that should have you commands, timers and quotes in it to import

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If you used locally stored points (not the StreamLabs Extension) you can also save currency to a file 😁👍

sharp canopy
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I'm probably missing something easy, but what could be causing alert box text to not show up? The image that should be behind it is fine and where it should be, but no text

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yep, something easy, it's below the cut off 😃

weary mist
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haha

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nice

sharp canopy
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how do I get a line break in there however?

weary mist
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try <br>

sharp canopy
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nope

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*note, i'm not doing a custom css

weary mist
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I know, but it is standard HTML. your browser will read it as a line break

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maybe something else

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I guess only certain things work in the text line... hmmm

sharp canopy
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actually, what i thought would work didn't, still no line break and I'm having a problem with overlapping text

sharp canopy
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I'm pretty stumped on this one

weary mist
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same

sharp canopy
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I tried duplicating from other messages which work fine

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ok it may just boil down to curropted data. A new alert box solved the issue

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doing everything the same but i deleted the one that didn't work and added a new widget for one that now is

heavy spindle
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Why does it say in the chat commands I cannot enable song request because it states "controlled by module setting"

weary mist
heavy spindle
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Is there any way I can prevent requesting songs from link, just by the song name?

weary mist
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Right now, we can only do link. We are hoping to possibly be able to by name, but we have to be careful with the youtube API, as our limits are much lower than other bots (because youtube lowered them)

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plus with youtube integration, there are a lot of variables.

heavy spindle
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Ah okay. Hopefully it will be there soon! Thank you!

weary mist
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👍

atomic valley
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Are things that happen in my alert box hearable to me in real time?

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or at all

weary mist
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yes'

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It plays through OBS

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or what ever broadcasting software you want

atomic valley
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ty

strong stump
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Can i use stream elements with mixer?

dense jackal
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Not atm, but we do plan on creating integration for it 😄

strong stump
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ok thx

elder sorrel
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Soon ™

dawn wolf
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yo hallo

dense jackal
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whatsup bro

dawn wolf
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yo

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do u know the lama pck fortnite

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pack

dense jackal
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The super theme?

dawn wolf
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yes

dense jackal
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Have you used StreamElements before?

dawn wolf
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first time

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starting twitch

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see the donation animation were is it @dense jackal

dense jackal
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The alerts come up if you test them 😄

dawn wolf
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i did

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i opend a new page of it and followed my self

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and it didnt work

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and it says upload one

north glacier
dawn wolf
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yo someone help

dense jackal
dawn wolf
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the gif doesnt show i have my obs open

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okay in the video it shows a gif when donating their is no option to pick it

weary mist
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did you create the theme pack?

dawn wolf
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i did i downloaded the super theme

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click on the animated one

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and look how their is a gif

weary mist
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there is no download. It just creates the links in your My Overlays page

dawn wolf
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at the first one

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yeah same

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basically im saying is that their is no donation gif or anything

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it didnt come with the super pack

dense jackal
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What is your twitch channel

weary mist
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didn't ask for link, just name, provaicz

dawn wolf
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ok boss

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provaicz

weary mist
dawn wolf
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ok that worked

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follow see if it works

weary mist
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you can emulate all the events with the blue bell in the bottom left

dawn wolf
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oh shit thx so much

lament blade
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🤐

dense jackal
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Sorry no promotion allowed

lament blade
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🤐

dense jackal
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?

dawn wolf
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ok ill make sure to do it again

inner wedge
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How do I skip a text to speech that goes on for too long/.

weary mist
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there should be a skip alert button in ground control

sonic spade
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Guys, my chat overlay gets displayed but it doesnt update when I type in my twitch chat

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I have added link of overlay to OBS browser source

weary mist
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Hmm

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give me a second to check it from my end

dawn wolf
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how do reset like fake donations

weary mist
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@sonic spade what is your twitch name

dawn wolf
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so it doesnt show up on screen

weary mist
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@dawn wolf refresh the page

dawn wolf
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still showing up on my obs tho

weary mist
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you have to do a cache refresh in obs

dawn wolf
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ok

weary mist
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@sonic spade I think I have your overlay open (if your twitch name is Vincene). Why do you have all the widgets soo clustered up? You can space them out in the green area, then when you are in OBS, just make sire to make it fit to canvas (ctrl+f)

sonic spade
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oh yeah I'm pretty slow, thought they need to be in certain area 😄

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thanks

weary mist
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😃

sonic spade
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not sure why chat isnt updating tho

weary mist
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just make sure when you put it into obs to change the width to 1920 and height to 1080. Gives you more room to play with it. I saw it update with my chat when I tested it

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at least in the editor

sonic spade
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wow that worked

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thanks alot

weary mist
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👍

foggy compass
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Is there a way to increase the cost of a stream store item to be higher than 1,000,000?

weary mist
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right now, it looks like its limited to 1mil

foggy compass
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ok

weary mist
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you could reduce the point awards

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so they don't earn them as fast

foggy compass
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yeah i'd have to change my point circulation to accomodate

weary mist
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or make multiple awards, lol

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and they have to redeem all 5 to get something

foggy compass
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Right right

toxic vault
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hey, is it possible to set the cost of the !kappagen command to the kappagen value? so for example !kappagen 1000 would cost 1000 points, !kappagen 5000 costs 5000 points 😃

weary mist
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not at this time, you can only set a specific cost for a command