#helpdesk-twitch

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stone spire
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Is there anyway I can get the images from a theme?

dense jackal
stone spire
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Like the social icons?

atomic hollow
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you can duplicate them to other overlays

dense jackal
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You can't download any parts of the graphics

stone spire
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ah

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I just wanted a slide show sort of thing,is that do-able in the overlay editor?

atomic hollow
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what kind of slideshow?

stone spire
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sec

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otherwise I can just do it in obs

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Just thought it would be nicer if I used the theme icons

atomic hollow
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i dont think we have such a thing in one of our super themes yet

stone spire
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np

dry canopy
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hi i need some help dealing with lag while switching scenes using the new overlay i got form streamelement

misty wagon
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@stone spire check out the image rotator widget, it works a little different

dry canopy
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im using obs btw

misty wagon
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!studiomode @dry canopy try this one

nocturne pelicanBOT
dense jackal
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@dry canopy I set my transition time to around 3000ms

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That and/or studio mode helps ๐Ÿ˜„

stone spire
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Cool, thanks @misty wagon

rigid ingot
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Yesterday I tried your animated super themes, it looked great but the CPU Usage was insane. I stream and play from the same pc and I cant use your themes. Can you reduce the cpu use with the animated themes? Would be really cool!

dense jackal
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@rigid ingot can you send me your obs video, encdoing and advanced settings? Also make sure your browser sources look like this

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!multi

nocturne pelicanBOT
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Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

dense jackal
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Up your process priority to highest, turn bitrate down to 3500, use bicubic scaling, NVENC encoding instead of x264

rigid ingot
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but doesnt it look worse using nvenc?

dense jackal
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Not really

rigid ingot
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oh, i have an i7 7700k @4,5ghz

dense jackal
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I understand, your obs is just unoptimized

rigid ingot
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that could be possible ๐Ÿ˜‰

dense jackal
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Try those settings, if you don't like the quality you can switch back to x264

rigid ingot
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will i have a performance hit when using the nvenc? Will my gfx card be hit hard?

dense jackal
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Not at all

rigid ingot
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sorry for the questions, i dont have a clue about nvenc encoding and the impact on my gfx card

dense jackal
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I never noticed significant change

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what's ur gfx card?

brave steeple
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I've searched the interwebs for 'standard' streaming settings, and meanwhile streaming i change them a little when there's little flaw, i thinks that's how everyone get to the 'high end' streaming ๐Ÿ˜ƒ

rigid ingot
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1070 ti gtx

dense jackal
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That's what I have unless you are playing arma 3 max settings and doing 3d modelling simultaneously

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you should be fine

rigid ingot
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im playing mainly pubg

dense jackal
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I stream it around 90 fps

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in game

rigid ingot
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with my current setting i stream aroudn 100-120 fps, sometimes i even hit the limit of 144fps

dense jackal
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@brave steeple optimizing obs is difficult because everyone has a different build some builds are better for specifc things

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@rigid ingot It's the nature of browser sources, they are intensive, especially when you have animated ones and you have constantly changing effects all over the screen, you can always use a static theme.

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Turning down the bitrate sometimes helps as well

rigid ingot
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thank you for your support. im going to test your suggestion and i will also try the static one for ingame and the animated ones for start/end because there my game isnt running

dense jackal
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also process priority highest and bicubic scaling; Lanczos shredds cpu for no good reason. Barely noticable from bicubic

brave steeple
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true. but that's a way to get it. I myself have a i5 cpu. 1080 graphic card.
and i know that i'm not there yet, but every little change, is a step forward ๐Ÿ˜ƒ

dense jackal
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I had i-5 6500k

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recently got AMD Ryzen 5 1600x

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huge improvemnt and ryzen only cost $180

brave steeple
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but i'm stuck with ddr3 sockets. So i'll kinda wait, till the market has further grown into ddr4 or maybe higher?

dense jackal
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I don't know where you live, but theres a microcenter near me

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and I got deals for buying cpu/motherboard

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also ddr4 is pretty widespread now

brave steeple
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a little country named Belgium ๐Ÿ˜›

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yeah, i.k, but i want my case to be as full as possible filled with chroma lighting. so the mobo's and other stuff that can have chroma leds imma get those xD I live for chroma

dense jackal
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LinusTechTips fan? Kappa

rigid ingot
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so, i tried your suggestions and so far im amazed, it looks decent, the performance is really great

dense jackal
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awesome ๐Ÿ˜„

brave steeple
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no, never heard of him

dense jackal
brave steeple
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i'm looking at his vids. maybe i have clicked on a showcase once

severe comet
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I'm trying to export animations to .webm and having really strange problems (with strange workarounds) and perhaps someone here knows where im going wrong. Things exported as is from a .mov with alpha just gets really glitchy and artifacty (unless on top of another image that already has some dark opacity in it)

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I use Premiere Pro to export to .webm VP9, quality setting seems irrelevant, and sometimes i need to put stuff like a transparent video below .png files to have the .png files transparency work okay. So im really confused what im doing wrong.

atomic hollow
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we need experts for this, not sure theyre up yet

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@ripe herald @stuck hamlet

severe comet
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The fire as soon as it goes outside of the circle just goes haywire both in color and quality

ripe herald
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Hi, do you render to mov or direct to webm

severe comet
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I have tried rendering to mov and then rerender to webm and i didnt get much of a difference to be honest :/

ripe herald
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But when you play video in Premiere does it plays as it should

severe comet
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Yeah it all looks fine in premiere

ripe herald
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can you send me project file if you don't mind

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But i use AE

severe comet
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Basically if i put a shadow drop on that circle image in photoshop so its not completely transparent below the fire, it looks fine until the fire goes outside the shadow again

ripe herald
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but it's not transparent then

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and it will glitch

severe comet
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I could, i just need to find it if i still have that particular one (early and scrapped), if not i can definitely throw something together for you again

ripe herald
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cause Premier don't see it as transparent if you have shadow

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did you try without shadow so it's just transparent background

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if you have time you can just make me example where it went wrong if you dont have file

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and i will try to reproduce it and will know more

severe comet
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Its not a shadow in premiere, its a shadow i added in photoshop to the png so its not completely transparent, but when its completely transparent it glitches as you see on the picture, and when its not completely transparent below the animation (like even just a png of a matte black color set to 50% opacity behind the fire) it all looks perfect

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Yeah i can make something i think

ripe herald
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yeah just send me so i can see it would be best

rigid ingot
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i have another question, this time is a technical one ๐Ÿ˜‰ my understanding so far is that the load on cpu/gpu is lower when i raise the bit rate because less compression is used. is that true?

proud pumice
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Excellent question! I'd love to know the answer too. @dense jackal any idea? @stuck hamlet ?

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Maybe @ebon forum knows?

pearl light
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my uneducated guess is as long as there is any compression, changing the bitrate is not going to be significant in terms of performance

ebon forum
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@rigid ingot not really. the CPU load is controlled by the resolution, FPS and CPU preset (for the x264 encoder), the bitrate is just the bitrate and has no effect on the CPU usage

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@rigid ingot and GPU load - limit your ingame FPS to something reasonable (limit, DONT use V-sync or G/Freesync, just cap your FPS at the refresh rate of the monitor).

rigid ingot
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thx @ebon forum

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maybe you can give some technical details on the following: if i would use 2 pcs, one for gaming and one for streaming. on the gaming pc I use lets say quick sync with 30.000, stream this to my 2nd pc and encode there with 6.000, this setup would reuslt in a better quality than using nvenc/quicksync directly and stream directly to twitch

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oh, the 2nd pc would use the x264 encoder

dense adder
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is there a way to load youtube playlists without adding single songs?

ebon forum
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@rigid ingot theoretically - yes. for the best quality you have to use the x264 encoder and select a slower CPU preset (warning, has a really high cpu usage) - this would result in higher compression = better stream quality. looks like you want to use the Nginx server with the RTMP module, so yes - this will work. If you use NVenc/Quicksync/AMD VCE on the gaming rig for the stream, up the bitrate slightly to 50-60k, LAN can handle that with no issues

gentle imp
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yeah, using backup playlist @dense adder

rigid ingot
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@ebon forum yes, im thinking about this. I have aa spare i5 6600k here and I would use this for my streaming pc

ebon forum
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@rigid ingot sounds like a plan, do it. the i5 would be able to handle 720p 60 at a fast preset or 1080p 60 at veryfast/faster, test your CPU usage with different games and scenes since the encoder has no consistent load. you can use linux or mess around with the windows version of nginx, depends on your skills with linux ๐Ÿ˜ƒ

rigid ingot
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i used to play around a couple of years ago with linux and tbh i dont want to buy a win key. maybe i give it a try, just need a mother board, hdd and ram.

dense adder
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thank you @gentle imp not finding it but ill search the knowledge base

winter zenith
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@dense adder did you see the Mediashare video on the StreamElements Youtube ? :3

dense adder
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@winter zenith i did but i do not think it goes over loading a playlist

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so im hoping to have a playlist play and song requests override that list

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shit i just found it, thank you!

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i cannot believe ive overlooked that for two weeks!

winter zenith
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No problem its called a backup playlist I think ๐Ÿค”

dense adder
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like the sock behind the washer

winter zenith
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kiwaplKiwi behind is a good idea I need to check that now

dense adder
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ok so my only other issue (outside of these things are fantastic) is there any way to keep the live overlays from causing huge fps lag through obs, it seems as if each scene is running the video when they are not loaded, i can load the scene once its opneed but this causes a transition that is far from smooth visually

ebon forum
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@dense adder make sure you check the box "shutdown source when not visible" for each browser source on every scene you have. this will stop them from running at the same time and making noise

winter zenith
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^

dense adder
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ill retry this, if i recall correctly (its been a month or so) they loaded slow and it didnt look great - thank you

winter zenith
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Enable studio mod in obs its better this way

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Bc it preloads the scene

dense adder
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oh i forgot, latte metioned that earlier tonight, thank you

winter zenith
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No problem seheart

dense adder
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@misty wagon youre right, theyre awesome in here

winter zenith
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This discord saved my life to be honest monka

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Dont want to say its a religion but StreamElements is life! HandsUp

dense adder
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put all of this into the desktop platform so that we dont have to burn 1.5-3gb of memory in crappy browsers and theres no other platform like it

atomic hollow
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@winter zenith gachigold

winter zenith
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Uhhhhm what do you mean we have a desktop app @dense adder

dense adder
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i mean being able to manage the entire suite from it

winter zenith
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It gets updated much so one day maybe this will be possible

dense adder
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lets stay hopeful

winter zenith
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But songrequests, activity feed, donation moderation and bot renaming is a pretty good start ๐Ÿ˜ƒ

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Dont know what you should have opened besides that

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While streaming that is

atomic hollow
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our whole concept is being cloud based which allows everything to connect to each other

dense adder
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jesus i just realized song requests has to be turned on in options in bot

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chat sidebar and nothing else is needed

misty wagon
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@dense adder have you and Benemor been drinking again NotLikeThis

winter zenith
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Wich is awesome, bc my boyfriend streamed one day while I was at work. And he had an issue in his overlay. So as super mod I could go into his settings save it for him and everything was fine without him having to do anything ๐Ÿ˜„

dense adder
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haha, that multistream went very well for all three of us, but no drinking - yet also no sleep, motivated so just skipped straight to irl work and this

misty wagon
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Sleep? dunno, wa is da?

dense adder
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yeah everytime i talk to you its 5am your time

misty wagon
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Nah it's 1PM now ๐Ÿ˜„ I can bag you in if you like ๐Ÿ˜‰

dense adder
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god no, need a break from that game

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we arent what we once were, 400 pop euro servers are not for this group

misty wagon
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hahaha I only checked because it left early acces and my new monster pc. But it's actually nice

dense adder
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frankly the multistream with fortnite really had a lot of traction for each of us

misty wagon
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Still avg 80fps and hicups down to 20fps...

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Yeah was a good stream, I took a couple breaks watching

dense adder
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im getting 90 with settings up, streaming i have to go potato and drop stream quality a ton, its gotten worse for me with the update

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run about 70 after changes

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thanks for the help everyone

misty wagon
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You're welcome!

dense adder
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you know what would be a simple quality of life addition that is very simple is the ability to use multiple keys in the hot keys for music management, would be helpful with streamdeck

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so many games overlap keys that very few single keys are free

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ah you can shit / alt

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its there too

winter zenith
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We are trying to get a streamdeck implemention just tweet at elgato gaming :]

dense adder
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well only shift, but you already nailed it anyways

winter zenith
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If enough people get there attention about streamelements, maybe they answer our emails :<

dense adder
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is there a way to set it up to change scenes in chat or via a mod, through obs?

winter zenith
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No dont think so bc obs doesnโ€˜t have a feuture like that

hushed umbra
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Is twitch or elements having an issue atm with not loading in viewers/chatters correctly? I'm using a chat command that targets a random chatter and occasionally it comes up with <no chatter> even though there are multiple people in chat

dense adder
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i believe obs does have a remote option

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its a plugin, but exists

winter zenith
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Then try that ๐Ÿ˜ƒ

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@hushed umbra I belive twitch has a problem atm... bc for some streamers the viewerlist isnt showing anything

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Is that for you the case?

hushed umbra
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Yep

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It will show my viewerlist then 10 minutes later it shows nothing which seems to coincide with the command failing so that would make sense

dense adder
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viewer list has not been working in twitch

hushed umbra
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Alrighty then! That would explain it. Thanks for the heads up! I only just made the command and was like 'why aren't you working dammit!' NotLikeThis

winter zenith
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Yeah twitchโ€˜s fault.. sadly people think then our service is broken but there is nothing we can do about it notlikethis

hushed umbra
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Oh I 100% expected it to be on twitches end, but the people here are amazing at providing support and answers so I asked here ๐Ÿ˜„ Thanks all!

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Amazing as always

winter zenith
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No problem, glad to hear you still like us bc we love to help seheart

thorn quest
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Hey guys. Does anyone know why my webm clips in my alerts don't loop anymore? Is there some way for me to change that ?

tight harness
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Isn't it GIFs that loop? ๐Ÿค”

thorn quest
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But my webms used to loop too and they are better qualitywise

tight harness
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My suggestion would be to put together a new webm made from the current one looped for however long you want it to loop for, then use that, simple solution ๐Ÿ˜ƒ

thorn quest
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Yeah well.. alright.. thanks anyway

tight harness
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No problem pepeA

thorn quest
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im gonna get space problems with the 100mb if i do that... i just checked... that probably wont work -.-

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i just dont understand why they used to loop just fine and now they dont

tight harness
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How long ago are you talking?

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Because I don't remember them looping for months at least

thorn quest
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maybe a month ago.. 1 and a half max

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i never used gifs for my alerts because webm is better for colors and transparency

tight harness
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I vaguely remember them looping last year sometime and people said they didn't want that

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But no changes were made to it recently

thorn quest
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and being able to chose wether or not they loop was not an option?

tight harness
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It's an idea but it's not an option currently

thorn quest
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๐Ÿ˜ช

tight harness
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I'm aware webm is better quality, we use it for our super theme graphics

thorn quest
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thing is.. i have 6 clips uploaded to my overlay right now they are all 4-6 sec long and im at 80mb out of 100... if i liip these clips myself to be around 10sec long each i wont be able to use them cause the files are to big

misty wagon
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60fps 1080p clips?

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48fps/480 is plenty is what I heard smart people say here before

thorn quest
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mine are mostly 1000x1000 50fps

ebon forum
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It depends, if they use only a fraction of the screen, you can downscale them to 480p or so. same with FPS, OBS browser source runs with 30FPS, so anything higher is useless

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Xsplit can run browser sources with 60FPS tho

tight harness
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Good to know

thorn quest
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in the end its not about the size of the files or any of that... bottom line is i cant expect the webm clips to loop in the near future, correct?

tight harness
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I think what they're saying is if the size of the files was less you would have more room to make a longer, looped version of them and have space for that

thorn quest
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i know.. but i would still have to call my graphics guy and have him do that.. looping would make my life much easier, thats all

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so i guess my question's been answered. thanks ๐Ÿ‘‹

tight harness
ripe herald
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@thorn quest I can advice you something how to do loop

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it's actually @clever mango idea

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Imma send you dm how to do it ๐Ÿ˜„

tight harness
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Now i'm curious ๐Ÿ˜›

ripe herald
wooden bobcat
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hello

tight harness
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Hello hi

wooden bobcat
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i set up stream elements and set up alert box,when i test it pops up but when i actually follow in a stream from my other account nothing pops up plz helppp

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anybodyyyyyyyyyyy

vital wyvern
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Could be that you have allready followed your channel before, so it won't pick it up

wooden bobcat
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i unfollowed and refollowed

vital wyvern
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yea, i belive there is a time restriction

tight harness
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Unfollowing and refollowing doesn't work because the system knows when you've followed before to prevent spam

vital wyvern
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^

wooden bobcat
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but even the first time i did it it didnt work

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even my friend tried following and nothing popped up

tight harness
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If you're offline it can take some minutes

stuck hamlet
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If it shows up when you do a test, it will show up when there's a real one.

wooden bobcat
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ok den

deep gust
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hello?

silk patrol
deep gust
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i have a question

silk patrol
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ask and we shall answer

deep gust
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can i import my avermedia game capture through obs to use my overlays?

silk patrol
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I'm not very familiar with avermedia hardware. Since it's not StreamElements related, try to ask again in #welcome , someone might know the answer

deep gust
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thanks

royal saddle
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hey y'all! so I did a birthday stream using my bf's PC, and during the stream, the alerts kept freezing. We're not sure if it's streamelements or his PC itself, but we had to constantly refresh the overlay. we noticed that it always froze when someone was giving me bits, but any other alert was fine

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also i think the tips alert wasnt working either, it has like a "null" message, so i would miss out on that too =\

tight harness
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Using the latest version of OBS Studio?

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I can't say i've heard of that issue ๐Ÿค”

upper vine
pine hemlock
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Requires custom html/css which isnt implement yet but is being worked on

upper vine
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Thanks

burnt sky
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Bug with chatter list again ? (@burnt sky, an error occurred while fetching the chatters list, please try again later 4Head)

lament blade
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๐Ÿ˜ฆ

atomic hollow
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blame twitch monkaS

solar brook
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HeyGuys could i get some help please ? I've got a little problem with the chat overlay !

lament blade
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Sure, what is happening?

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Twitch userlist is currently broken/down right now.... So that might be the case

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If your chat is not displaying on the overlay

solar brook
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Thanks @lament blade ! I'm rebuilding my setup as i got a new computer, so i reloaded my OBS scenes and when i try to make a message appear on screen it just doesn't; but i see that the messages are loaded on the overlay manager on SE

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it even appears twice

lament blade
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!multi

nocturne pelicanBOT
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Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

lament blade
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Make sure "shutdown source when not visible" is ticked, and make sure you have it 1920x1080

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If your overlay is the wrong size on OBS, it will be cropped therefore, if your chat is where it's cropped, you won't be able to see it ๐Ÿ˜„

solar brook
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Awesome it's working now !

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One of the last problems is checked thanks to you ! Can soon get back to it ! Thanks a lot @lament blade !

lament blade
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No problem! have a nice day

solar brook
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Thanks you too !

ocean mango
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Is there a specific format i need in my .csv file for importing points?

stuck hamlet
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name,points

ocean mango
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keeps saying it cant impot points :/

stuck hamlet
vapid badge
#

Good evening, quick question !

Is there anyway to set the backup playlist as the active song playing ?

I usually rely on the backup Youtube playlist I've created, but the "song playing" on my overlay shows "none"

Any idea ?

pine hemlock
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We are limited by YouTube so we can only show requested song names at the moment until they increase our api limit

vapid badge
#

Alright ! Was wondering if I was doing something wrong.

Thanks for the input @pine hemlock !

compact stump
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Can someone from SE staff PM me?

candid acorn
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um how do i get the overlay to my OBS so i can stream with it

dry hare
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@candid acorn you need to add a browser source to your scene in OBS and paste the link for your overlay. Thereโ€™s a bot command that someone usually does that links to a detailed explanation

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@compact stump what trouble do you have?

dense jackal
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Iโ€™m here to help as well ๐Ÿ˜„

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!add

nocturne pelicanBOT
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To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: โ€œShutdown source when not visibleโ€ https://youtu.be/KDvLynUqXI4

compact stump
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@dry hare not trouble, just some questions

dry hare
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Ask away!

dense jackal
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@compact stump whatsup

compact stump
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@dense jackal do SE have parntnerships like streamLabs probably?

tight harness
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It's something we're planning for the future

compact stump
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@tight harness thanks]

tight harness
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No problem ๐Ÿ˜ƒ

rigid ingot
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anybody here who can explain me somehow technically what nvenc is? So far i think its like quick sync, there is a dedicated chip(?) just for decoding/streaming

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my assumption is, that i will have none to almost zero performance impact using nvenc (like with quick sync)

small skiff
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It uses your GPU instead of CPU

rigid ingot
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i know that ๐Ÿ˜‰ but its not really running on the gpu chip which is used for dsiplaying games etc because i have almost 0 or at least i didnt notice any performance while streaming with it

dense jackal
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Honestly itโ€™s onboarded encoding hardware, most likely using a different part then the game rendering

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i donโ€™t really know but that would be my best guess as well

small skiff
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NVENC is a feature in its graphics cards that performs video encoding, offloading this compute-intensive task from the CPU

rigid ingot
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like a seperate part of the gpu which if not streamed would be idling

small skiff
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As stated above, It allows your GPU to do all the hardwork behind the scenes to relive the work from your CPU

rigid ingot
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i know, i was just wondering why i dont see any impact fps wise

small skiff
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you will on some games and not on others, also you don't see the FPS change ingame. It only affects your stream

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which your FPS is locked by the settings you have it set to

rigid ingot
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i mean i dont see any difefrence when i play with nvenc streaming and without streaming, feels the same and the fps are the same. thats why assuming that some other chip or whatever is used for encoding with nvenc

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which if not streaming is not used ๐Ÿ˜‰

small skiff
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you wont ever see those fps changes tho

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its only in high intensive games where normally your system would be bogged down

rigid ingot
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well if i use x264 my fps (ingame) are affected

ebon forum
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NVenc looks worse than x264

rigid ingot
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so, either my gpu is a powerhouse or something which is not used during gaming is used

ebon forum
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it is always a balance between quality and ingame performance

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try to play witcher 3 maxed out, you will see how your stream falls apart with both NVenc and x264

rigid ingot
#

well i made the decsion that is better for me when my game runs smooth as possible and my stream has not the best quality. my quality is decent, i'm happy with it. and since i', mot really interested becoming a full time streamer i guess its ok

#

i just want to undertsand technically what nvenc does, looks like it is in a way like quick sync, just on the gpu

small skiff
#

I explained exactly what it does straight from nivida

rigid ingot
#

yeah, sorry but a feature is not a technically explanation ๐Ÿ˜‰

small skiff
#

it performs encoding from the GPU instead of the CPU lol

rigid ingot
#

i know this

#

i wanted to know if there is a dedicated chip for encoding

#

anyways, thx for helping

royal saddle
#

@tight harness sorry i saw your response late, but i'll look into it

tight harness
#

Alright ๐Ÿ˜ƒ

#

If it persists we can investigate

winged sundial
#

There wasn;t any sr in my que so my backuplist is now playing but no sound

#

nvm had to refresh

small skiff
#

@proud pewter If you need further help, best to post it here

viral cape
#

top tipper data not showing, what do i do to fix that

lament blade
#

Go to data aggregates and refresh aggregates, on the overlay editor ๐Ÿ˜„ @viral cape

#

is there a way for giveaways "followers only"? spmThink

dense jackal
#

Not possible atm @lament blade but you can always do a regular giveaway and check if they are following, if they aren't you can draw again

lament blade
#

where can I check if they Follow me? spmThink

dense jackal
#

click thier page to see if they follow u or not or check your followers on twitch

#

I'm prety sure this is somethig we have talked about implementing and are looking into

lament blade
#

there's maybe an external page checking if they follow me, isn't it?

dense jackal
lament blade
#

atleast sth ๐Ÿ˜›

#

gonna publish the giveaway now; ending it on my birthday rioluL

dense jackal
lament blade
dense jackal
#

It 's more about spreading your creative content you are free to share it, just don't make it a weekly thing where you post every video you make

lament blade
#

not rly a creative video spmXD

tight harness
#

What we're saying is it's basically not just for self-advertising your youtube videos, it's meant more for artistic things you've created

#

@lament blade If that makes sense

lament blade
#

ye my vid is not fitting; so I won't post

tight harness
young wind
#

Streaming with se on my right hand

weary mist
#

!followage username

silver patio
#

my statistics wont work as it should, any reason why?

weary mist
#

@silver patio not sure what you mean. It looks right to me

silver patio
#

I've had 170 followers today, and it say 4 on the 11th

weary mist
#

Waiy

#

On mobile, lol, couldn't see numbers on the graph

silver patio
#

and steamelements have not picked up any hosts all night, got hosted 3 times

#

stream*

weary mist
#

@silver patio for the hosts, did you have your activity feed open the entire time you streamed?

silver patio
#

What activify feed?

#

Ive only had my OBS + twitch channel open as usual

lament blade
silver patio
#

Nope, but i havent before and it has worked

#

Ithink atleast

weary mist
#

You must have the activity feed open to detect hosts

silver patio
#

Aha, or the mobile app?

weary mist
#

It's the only way we have the connect

silver patio
#

Ah roger that

#

Figures

harsh hinge
#

Hi, I'm unable to select any server to stream to (on Twitch). No options show up in the dropdown in Streamlabs OBS and no search terms match.

silver patio
#

About the follow issue?

weary mist
#

@harsh hinge we are not streamlabs

#

@silver patio might be a timezone thing. But I'm going to look into it when I get home in about 15 minutes

silver patio
#

it havent logged proparly on the statistics before i think

#

for sure, no rush mate! thanks for taking the time

harsh hinge
#

@weary mist sorry wrong discord ๐Ÿ˜ƒ

silver patio
#

I think it havent picked up the follow thingys on the statistics bars the last 2 daays ish

dense jackal
#

@silver patio currently the timezone is based in israel this is most likely the issue, should show up to more tomorrow

silver patio
#

Ah, roger that!

dense jackal
#

We are looking into making it so it's for everyone gets their own timezone

lament blade
#

Hi guys, i am using the classic obs since obs studio is lagging when recording/streaming and the browser source doesnt show up, do you have any ideas what is the reason ?

dense jackal
#

!classic

nocturne pelicanBOT
#

OBS Classic was deprecated in October of 2016 and is no longer supported by OBS or StreamElements. Please update to OBS Studio at https://obsproject.com

lament blade
#

I know but the stream/record is laggy with obs studio and i don't know why so i tried to use obs classic, seems to work better but browser source is not working ๐Ÿ˜ฆ

dense jackal
#

If it is laggy, you may have to learn the settings and play around with it

#

It is an incredible improvment to classic

weary mist
#

We can't support classic, the browser source it has is beyond old, it doesn't have the abilities to display our overlays

lament blade
#

the text on the left, now playing etc, it's just a picture of the overlay; there's no way to change isn't it?

dry hare
#

The image file?

lament blade
#

y like put a picture above the picture and then text or sth, that wouldn't work clean?

dry hare
#

Usually theyโ€™re individual layers so they can be turned on/off as needed

lament blade
#

this one is a full picture beside the 5 text lines on the right

weary mist
#

Yeah, it's one of the original themes. Newer ones don't do thay

dry hare
#

Will those be redone to work as layers eventually?

weary mist
#

I have no idea, not sure if it's in the works

#

Or planned

lament blade
#

Is there a way to make donations with paysafe instead of paypal ? Or with both ?

dense jackal
#

Paysafe is not available at the time but is planned @lament blade

tiny creek
#

how in Odin's name do i disconnect this service from my twitch? i have been through the entire site and cant figure it out

true gulch
#

Anyone of the support guys that can help me with a tipping problem ? A friend tipped on my stream but alert didnt show.. not showing in dashboard either but i can find it under "tipping" and "tip list"

dense jackal
true gulch
#

it was there

#

for approval

#

how do i remove that ?

dense jackal
true gulch
#

done

dense jackal
#

@tiny creek probably in your twitch connections

tiny creek
#

i disconnected it fromt witch, still getting emails about data after my streams

dense jackal
#

At the bottom of the email you can click to unsubscribe

tiny creek
#

ahhh found it

stuck hamlet
#

This come standard with pretty much every email and company out there. just an fyi

true gulch
#

What is normal delay time on alerts in streamelements ?

mortal atlas
#

Im putting my url in for crl browser, and its just staying a black screen, I tryed it on a new scene to test it , and nothing. Any ideas what I could be doing wrong

dense jackal
#

They should be near insant, but follows and hosts may take longer as the api is much slower for those

true gulch
#

i had a follow that was a minute late

dense jackal
#

Unfortunately we don't have the easy webhooks, and we have to read directly off the api. It's common with other alert systems as well

#

It fluctuates with twitch, sometimes instant, sometimes even 3 minutes

spring shard
#

@mortal atlas Did you use the link that you got from using the "LAUNCH" button in the lower left of the Overlay Editor?

mortal atlas
#

Yeah i click launch, and its under export overlay

dense jackal
#

!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

mortal atlas
#

I dont have a checkbox for that

dense jackal
#

Ah you are most likely using obs classic

#

you need obs studio

#

!classic

nocturne pelicanBOT
#

OBS Classic was deprecated in October of 2016 and is no longer supported by OBS or StreamElements. Please update to OBS Studio at https://obsproject.com

mortal atlas
#

oh ok

#

that makes sense

tulip monolith
#

having trouble the SFX are not playing thought as my viewer's redeem them

dense jackal
#

Do you have the store redemption widget in your overlay?

tulip monolith
#

no i dont, i knew it would be something like that lol where can i find it?

dense jackal
#

In the overlay editor, you need to go to widgets then click add store redemption

harsh sky
#

Is there any way to add loyalty points to everyone that is currently in my chat room?

stuck hamlet
#

!addpoints all amount

tight harness
#

Or !bonus instead of !addpoints if you're feeling lazy Kappa

mortal atlas
#

If you have an overlay with a chatbox apart of it, will you need to do something extra to get that working

fierce sun
#

Hey guys, I am have an issue with setting a new follower sound. I have uploaded the sound file added it to the alert box > follow alert and yet i still hear the default sound?

lament blade
#

Can you check variations?

fierce sun
#

None there, cleared.

lament blade
#

Wait o.o

#

IT's follower NotLikeMiya

fierce sun
#

Yes the sound for a new follower

lament blade
#

What browser are you using?

fierce sun
#

Chrome

tight harness
#

@mortal atlas Not really, just try to keep it at 1080p

deep widget
#

Did a stream yesterday (11th My time) Dashboard is recording the Follows on the 12th and subs on the 11th.

lament blade
#

If you click "clear sound" when you emulate it, do you still hear the default? @fierce sun

fierce sun
#

Yes

#

Thats whats confusing me haha

lament blade
#

Perhaps do you have another alert box in the same overlay?

#

Even if it's hidden?

mortal atlas
#

So besides the overlay, is there anything I need to do to get follower notifications etc working or is that different from the overlay

fierce sun
#

I checked layers only one

lament blade
#

Mind blown

fierce sun
#

Join the club ๐Ÿ˜› I don't stream for a few more hours i'll work it out and let you know how i fixed it.

#

Thanks for trying though, appreciate it.

lament blade
#

@tight harness Can you take a look at his account

#

You can get the notifications on stream by using our "alert box" Widget @mortal atlas

fierce sun
#

Just cleared and readded the sound i want and checked the follow alert check box and it plays default and the new sounds.

#

so wierd.

lament blade
#

What if you delete that alert box

#

and make a new one?

fierce sun
#

I was just about to type that haha, i'll give that a shot

pine hemlock
#

Why not just duplicate it and see if that works

fierce sun
#

Deleted and readded still does it

tight harness
#

Look into Leverage's account? sure

#

Username is leveragel1?

fierce sun
#

I feel like it will be something silly @tight harness Yeh thats right

lament blade
#

I'm curious Amonka

weary mist
#

lmao

#

nice emote

lament blade
#

OK It's my face

fierce sun
#

@lament blade I am using yellow fold overlay and now it doesn't have the themed drop down when the alerts go off how can i get that back?

mortal atlas
#

Where can I get the alert widget?

pine hemlock
#

Create an overlay, add the alert box

lament blade
mortal atlas
#

ahh ok

tight harness
#

@fierce sun I'm in your account now, am I alright to run a test event?

fierce sun
#

Sure go for it

tight harness
#

It plays a "Yaaaay" sound

#

Is that what it's meant to be?

fierce sun
#

Yeh

#

its that default ding i don't want

tight harness
#

But you said you hear the default sound? ๐Ÿค”

#

Yeah, I don't hear it ๐Ÿ˜„

fierce sun
#

Yeh you dont....

#

Have i gone mad ๐Ÿ˜›

lament blade
#

You must have another overlay opened in the background

#

Or something Amonka

tight harness
#

So, check you don't have any other instances of the overlay manager open from before you changed it, also, save and then try Ctrl + Shift + R to refresh the page and the cache

#

Then try a test event

fierce sun
#

Still hear it haha

tight harness
#

Even after all that? monkaGIGA

fierce sun
#

OBS!

#

but why would obs ding

#

i closed obs and the test worked normal

tight harness
#

It's possible that OBS didn't refresh the overlay

fierce sun
#

ahhhhh

#

Cool! Thanks for your help also now that I have readded my alert box the themed drop down is gone how can i get that back?

harsh sky
#

Thanks for the help guys, got the points added!

tight harness
#

@fierce sun Remaking the theme into a new overlay, then using the duplicate widget tool to copy the alert box into your current overlay

#

Your sounds will still be uploaded so you can change them back once it's duplicated back in

fierce sun
#

Ok I should be ok to sort that out, cheers.

deep widget
#

Did a stream yesterday (11th My time) Dashboard is recording the Follows on the 12th and subs on the 11th - why would this be?

dense jackal
#

@deep widget It is based in israel time zone, we plan on making it show everyone's unique timezone in the future

deep widget
#

Wouldn't they be consistent then? Both showing on the same date

dense jackal
#

The dashboard graph shows israel but all other data is in your timezone

#

To my knowledge

deep widget
#

In my Dashboard I am seeing Follows counted on the 12th and on the same Dashboard I am seeing Subs on the 11th.

dense jackal
#

Mine is reading 11th on all ๐Ÿค” most likely a small bug

#

I'll ask the devs and see if it's an easy fix

deep widget
#

Well thats unfortunate. I find this Dashboard to be very unreliable and buggy. Appreciate you getting back to me @dense jackal Thank you ๐Ÿ˜ƒ

dense jackal
weary mist
#

The dashboard is going to get a little upgrade. Th current tables have been used for quite a while, so they could have some residual bugs from all the idfferent upgrades that have happened

mortal atlas
#

Is it normaly the the overlay gives me alot of fps lag,

pine hemlock
#

Depends on your pc specs, your obs settings, how many browser sources are running at the same time.

mortal atlas
#

I normally can stream fine 60 fps, and now I have the overlay running and its not happy

#

I have a 1060 and 3 browser sources

dense jackal
#

Do you have shutdown source when not visible checked?

#

It needs to be checked on every browser source

mortal atlas
#

Yes I do just checked

dense jackal
#

I have 1070 AMD Ryzen 5 1600X 16GB of RAM

#

I will send you my settings

mortal atlas
#

ok

fierce sun
#

@tight harness and @lament blade Thanks again for your help, everything sorted ๐Ÿ˜ƒ

#

๐Ÿ†

tight harness
#

Awesome ๐Ÿ˜ƒ

lament blade
#

๐Ÿ˜„ Glad to hear

limber summit
#

hey how does the regulars feature work?

#

say i wanted only regulars to do song requests

#

how does it decide when someons a regular

dense jackal
#

!levels

nocturne pelicanBOT
#

Chat/Bot Levels
100 - viewer
250 - subscriber
300 - __regular __
500 - moderator (twitch mods automatically placed at this level)
1000 - super moderator
1500 - broadcaster
Dashboard Manager Levels (least to most access)
Bot Supervisor (can add super moderators from dashboard)
Editor
Full Access
https://i.imgur.com/s61Liry.png

dense jackal
#

@limber summit

limber summit
#

yeah

#

but when does it decide when someone becomes a regular

dense jackal
#

it is manual

limber summit
#

oh

#

ok

#

is there a feautre in the works for that

#

like based on watch time

#

or amount of points#

dense jackal
limber summit
#

yeah

tight harness
#

The link I posted is the ideas board page for that idea ๐Ÿ˜ƒ

limber summit
#

just was hoping for it to make people regualrs after a certain amount of points

#

yeah,ill go upvote it

#

thanks

tight harness
#

No problem pepeA

dense jackal
limber summit
#

๐Ÿ˜„

boreal hedge
#

hello, I would like to ask if there is any way to delete multiple overlays?

tight harness
#

Hey BananaMatt ๐Ÿ˜„

boreal hedge
#

oh hi legendary

tight harness
#

If you mean at once, no. You need to delete them individual

boreal hedge
#

awww, okay thanks anyway ๐Ÿ˜ƒ

tight harness
#

No problem ๐Ÿ˜ƒ

boreal hedge
#

btw I'll try to be more present on your future streams ๐Ÿ˜‰

tight harness
#

pepeA thanks

boreal hedge
#

okay bye, and thanks for the help and super fast response ๐Ÿ˜„

tight harness
#

You're welcome

safe lake
#

Ok, I'm new and old all at the same time. I have started using SE and set up Loyalty to accept tips, how do I place a button on my Twitch page for people to Tip me and then that link to SE?

lament blade
#

You have to create a new twitch panel ๐Ÿ˜„ i'll give you a link that will explain how

safe lake
#

Thanks

safe lake
#

Ok I got that but the link? sorry if I'm being dump when you get to my age crossing the road is difficult

#

URL?

lament blade
#

You set up your tipping page right?

safe lake
#

Yeas

lament blade
#

Click open my page

tight harness
lament blade
#

And copy that url

safe lake
#

But from an outsiders POV that would not look right, that's my view and owner

tight harness
#

What's your twitch username?

lament blade
#

What wouldn't look good for outsiders?

safe lake
#

Guerilla_Movies

lament blade
#

The url after you click "open my page"?

tight harness
safe lake
#

Ahhhh and the light is switched on... Thanks... Is there some kind of Manual for all this.... Old Eyes You See

tight harness
safe lake
#

Thanks again, off to drink beer in Inebriation

tight harness
#

Alright ๐Ÿ˜„

wraith obsidian
#

Heey

lament blade
#

Hii

wraith obsidian
#

I need help

lament blade
#

What's up?

wraith obsidian
#

Is my first time i using streamelement

#

and i dont know how i need to using songrequest

#

For my streamings in Twitch

dense jackal
wraith obsidian
#

But i only how of songrequest

analog idol
#

Hey is it possible for me to make a BTTV extension and have it show up in the streamelements overlay?

dense jackal
#

What do you mean specifically? You cannot add new widgets

analog idol
#

Can't you add new emotes to BTTV with an extension? And if me and someone else have the extension, we both will see the emote?

#

I'm wondering if the chat widget can see those emotes too, somehow

pine hemlock
#

i know we have bttv integration ya

#

you add new emotes thru their site

analog idol
#

Ok cause I've never used it but someone recommended it to me, so if I go to their site and add new emotes, they will just show in the overlay when someone sends them?

pine hemlock
#

if you use stuff like Kappagen sure

analog idol
#

Yeah I have kappagen and a chat box

dense jackal
#

Yes, but you will need to use command "!emotes update" after your emote is confirmed with bttv

analog idol
#

Also speaking of the chat box, do the cheer images display incorrectly for anyone else?

#

Oh yeah okay I can do that

dense jackal
#

I believe that is a known bug on our chat box

#

something we are working on ๐Ÿ˜„

analog idol
#

Alright cool, just didn't know if it was known

tight harness
#

Yeah it is ๐Ÿ™‚

wraith obsidian
#

Sorry guys

#

but i see now the messages because im in streaming

#

mmm the problem is

#

i press Current State>Enable okey

crimson yew
#

How do I turn on Stream report that I get in email? Seen another streamer post his in a FB group and just reminded me. xD

wraith obsidian
#

but when the people try to put !sr (url yt) dont wortk

crimson yew
#

It'll work, but gotta give it some time

#

At first a viewer of mine couldn't use it, but eventually he was able to

tight harness
#

Would be better to show us what the stream chat looks like when they try to request it

#

Also your username

wraith obsidian
#

and the music is turn off

#

I dont know how i need to use this or the config

tight harness
#

Looking into it now

little tusk
#

keep getting a message "an error has occured while fethcing the chatters list, please try again later" when tying to add points any advice?

tight harness
#

@little tusk That likely means the Twitch chat list API is probably buggered like it was yesterday

little tusk
#

okay so no problem on my end?

tight harness
#

Unlikely

little tusk
#

okay good to hear

tight harness
#

@wraith obsidian You didn't tell the bot to join your channel

#

The bot is what picks up the song requests

crimson yew
#

xD

#

@tight harness do you kno how I can get my stream stats?

tight harness
#

You don't get emailed them already?

crimson yew
#

Nope!

#

wait

#

Where do I go to check?

tight harness
#

Your email inbox ๐Ÿ˜ƒ

#

Or junk mail ๐Ÿค”

untold hollow
#

Hi

tight harness
#

Hey

untold hollow
#

I have a little problem

tight harness
#

What's up?

untold hollow
#

I change my name in twitch

#

And the bot

#

Can recognize the other followers

tight harness
#

Click Part Channel, click Sign Out, sign back in with your new name, then click Join Channel

untold hollow
#

Nop

crimson yew
#

Last stats I got was last month. I recovered one of them in my deleted folder. I'll see if It'll come next time. ๐Ÿ˜›

untold hollow
#

Can't recognize other followers

tight harness
#

I don't know what you mean by that, nothing on our system looks for followers

#

Followers is not a user group/level

untold hollow
#

Yes, i know

#

Can i upload a photo to this channel?

tight harness
#

Yes

untold hollow
#

Okey

#

The streamelements recognize that

#

And stremlabs recognize that

#

And don't update the info

tight harness
#

But you hadn't relogged before now when I suggested it since changing your name?

untold hollow
#

Yes

#

I relogged

tight harness
#

Did you change it when it stopped working by any chance?

untold hollow
#

Yep

tight harness
untold hollow
#

xD

tight harness
#

You needed to relog to get it to realise and start registering your new data

crimson yew
#

use your sharingan

untold hollow
#

Because i have the streamelements app, and i need the update the data

#

With the token

tight harness
#

@crimson yew I read that as shenanigans

crimson yew
#

๐Ÿ˜‚

untold hollow
#

lmao

wraith obsidian
#

But I relog legendary and i cant...

#

I dont undertand wtf

#

im so tilted

tight harness
#

@wraith obsidian I didn't ask you to relog, I asked @untold hollow to relog, I asked you to tell the bot to join your channel ๐Ÿค”

wraith obsidian
#

aaaaa

tight harness
#

And as I can see you still don't have the bot in your channel ๐Ÿ˜„

wraith obsidian
#

mmm

#

but how

tight harness
#

Want me to do it?

wraith obsidian
#

yes pls

tight harness
#

Should work now

untold hollow
#

Npo

#

Nop*

#

That's not still working

tight harness
#

Not you, Garos09 ๐Ÿ˜„

#

Right, i'll have to start tagging you both so you know who i'm talking to LUL

wraith obsidian
#

Thx Legendary!

untold hollow
#

xD

tight harness
#

@wraith obsidian No problem

#

@untold hollow The data before you relogged won't appear after you relog, but new data will now show

#

It wasn't registering the data prior to your relog because it didn't know you had changed name

#

Now it does because you logged in with the new name

untold hollow
#

Okey

#

I'm going to see

tight harness
#

Alright pepeA

untold hollow
#

Okey, can u see my stream and follow ( If u want u can take off the follow) for see if that works?

#

(Sorry for my bad english xD)

tight harness
#

Username?

#

Ohh nevermind, got it ๐Ÿ˜ƒ

untold hollow
#

Akiter xD

tight harness
#

You should update your Discord profile though

#

Still linked to your old name

untold hollow
#

Oh, okey, ty

tight harness
#

No problem ๐Ÿ˜ƒ

untold hollow
#

The streamelements doesn't recognize i'm on stream

tight harness
#

I know, I answered on your stream

#

All sorted ๐Ÿ˜ƒ

untold hollow
#

Ty

tight harness
#

No problem seheart

valid geyser
#

Anyone having issues with Hosts not showing up on alerts? Hasnt been happening on both my stream and my GF's. I can test them and they work, but hosts during live casts havnt gone through. Maybe due to low viewer hosts, but i have it set to 0 (Which should be any ammount)

dense jackal
#

You need to have your activity feed, or ground control open

valid geyser
#

ooooh, okay

dense jackal
#

๐Ÿ˜„

untold hollow
#

And now the streamelements recognize all the newests followers and more no?

tight harness
valid geyser
#

ill see if that helps next time i go live. thank you ๐Ÿ˜ƒ

tight harness
#

@untold hollow Yes, correct

untold hollow
#

Okey

#

Thank you very much

tight harness
#

No problem ๐Ÿ˜ƒ

untold hollow
#

One question more

#

Can i change the name of the overlays? Or have any overlay in spanish?

tight harness
#

The pencil button by the name allows you to rename it

dense jackal
untold hollow
#

I say that

woven scaffold
#

When it comes to song requests can the chat request by artist and title? That would make it easier for them.

untold hollow
#

No right? xD

dense jackal
#

@woven scaffold We used to be able to but now youtube limits our api calls

#

name it search

woven scaffold
#

Hmm ok

dense jackal
#

then you can do
!search david bowie life on mars

#

and it will give you the youtube url

#

then you can copy paste that into the !sr command

woven scaffold
#

let me test that out right now ๐Ÿ˜ƒ @dense jackal thank you I will brb

dense jackal
#

Keep in mind it's a round-about fix it's not always perfect

woven scaffold
#

@dense jackal alrighty thank you that makes it a bit easier :3

dense jackal
hidden timber
#

hey, for some reason, Tips are not granting any loyalty points. Can I get some assitance?

dense jackal
#

To confirm they are going through correctly and showing the alert

#

but not granting points?

hidden timber
#

correct!

wraith obsidian
#

Eloo

#

How i can activate bot of songrequest

#

in my streaming

dense jackal
#

@hidden timber I'm in your stream ๐Ÿ˜„

hidden timber
#

๐Ÿ˜„ Awesome Tom

wraith obsidian
#

Tomathin

dense jackal
#

Did you watch the video? It should explain all of it

wraith obsidian
#

?

#

meยฟ

dense jackal
#

yes

#

We sent you a video earlier on how to setup songrequests

wraith obsidian
#

mmm ah nono my friend want the streamelemnt in channel you knowยฟ you put !sr song request

#

for put music

untold hollow
#

WoW

#

My cpu is up to 100%

#

And i have an i7 4790

#

xD

wraith obsidian
#

XDDD

#

you undertand tomathinยฟ

dense jackal
#

!sr youtube link

wraith obsidian
#

yes but the music dont listen

#

and dont put in the que

#

Is the same problem of my

#

and any champion put the bot in my channel

#

can you put the bot in the channel

dense jackal
#

link me your channel again

#

@untold hollow

#

!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: โ€œShutdown source when not visibleโ€ for all browser sources (all OBS scenes). If using studio mode, uncheck โ€œSwap Preview/Output scenes After Transitioning.โ€ Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

dense jackal
#

On the dashboard

#

you have to click join bot

#

is it not joining?

#

Legendary told me he did that for you

untold hollow
#

@dense jackal ?

dense jackal
#

@untold hollow make sure all your browser sources have shutdown source when not visible checked

untold hollow
#

Oh

#

Okey

#

WOW

#

Ty men

dense jackal
untold hollow
#

Fuck

#

I need to update the pc xD

#

It consume so much processor

trail condor
#

Are donations busted? For 3 days now, I don't get alerts for tips via the tip page, and they don't appear in Recent Events on the dashboard

dense jackal
#

Try using NVENC, lowering bitrate to 3000k, keeping process priority high, bicubic scaling

trail condor
#

(but I get the paypal email)

dense jackal
trail condor
#

... oof

#

yeah

#

dang

dense jackal
#

OOF

trail condor
#

ok, how do I fix this

#

Moderation?

dense jackal
#

can't RIP time to quit streaming FeelsBadMan

stuck hamlet
#

Correct

dense jackal
#

jk

trail condor
#

haha

dense jackal
trail condor
#

THANKS ONSLAUGHT

dense jackal
#

Just disable moderation

#

LMAOO

trail condor
#

SOMEONE'S HELPFUL lol

stuck hamlet
#

i did all the work

trail condor
#

โค

dense jackal
#

sniped

trail condor
#

truth

stuck hamlet
#

you're welcome

trail condor
#

I love you guys โค

untold hollow
#

Okey

dense jackal
untold hollow
#

I do all

dense jackal
#

better

#

?

untold hollow
#

But the processor still working up to 70%

#

Yep

dense jackal
#

whats ur processer again

untold hollow
#

But i don't want the processor up to 70$

#

%*

#

i7 4790

dense jackal
#

graphics card?

trail condor
#

So, I have a potential solution regarding all the issues with OBS' CPU crap, and y'all are not gonna like it. My pal Sir_Skrallex was having the same issue, and he switched to SL OBS (but still using browser sources like before) and it dropped his CPU down to the 30-40% range. Something in current OBS is poopy re: browser source

untold hollow
#

750 ti

#

xD

pine hemlock
#

ehhh

trail condor
#

I hate StreamLabs

#

BUT their fork of OBS might solve a temporary problem

dense jackal
#

that'll do it @untold hollow

pine hemlock
#

the browser source isnt perfect yeah

fair shadow
#

Guys I have some issues with Browser sources, Everytime I switch from a scene to another it take atleast 4-5 seconds for the content to load.

dense jackal
#

OBS has had dedicated updates and support for a very long time. which they'll continue to have
@fair shadow that's the nature of browser sources using studio mode or a 3000ms transition should help a lot

untold hollow
#

Yep @fair shadow me too

trail condor
#

Yeah, just gotta wait for that next update to fix the browsersource problem.

fair shadow
#

@dense jackal Oh I though it could've been a issue with my network.

#

@trail condor So I'm not the only one with that problem ?

untold hollow
#

Okey, if i want to up my proccesor to 30-40 % what i need to do?

trail condor
#

Nah, Browsersource is super fat in OBS.

dense jackal
#

These settings with hypecup and super theme give me avg 18% cpu

fair shadow
#

Because your using your GPU to encode.

dense jackal
#

Exactly

fair shadow
#

But if you want to stream with your GPu.

#

Use a higher bitrate.

dense jackal
#

No reason

#

It doesn't destroy your quality

fair shadow
#

@dense jackal It does for me.

dense jackal
#

3k 3.5k is plenty

fair shadow
#

I'm at 3.5

#

But I noticed a difference between my CPU and GPU.

dense jackal
#

I have 1070 GTX and AMD Ryzen 5 1600x

fair shadow
#

@dense jackal And what do you stream ?

#

Why don't you stream with you CPu.

#

It's way more powerful than my fx-8350

dense jackal
#

I get better performance from gpu

fair shadow
#

Thanks for letting me know.

#

I was looking if I should've go with a I7 or a Ryzen.

dense jackal
#

Ryzen

#

They are the bang for your buck chip rn

fair shadow
#

But if you say you get better performance from your GPU.

#

Then I should go for a Intel.

dense jackal
#

?

#

OBS still uses cpu

#

I'm saying go Ryzen bc you can get more power for same price

untold hollow
#

Okey, the problem it's in my pc xD

#

I go to restart

dense jackal
#

Alright seheart

wraith obsidian
#

In League Of Legends what is the ressolution of overlays

dense jackal
#

1920 x 1080p

#

quick tip garos: connect your twitch channel to your discord account

wraith obsidian
dense jackal
#

ah

#

you have to set your HUD to 100 in league

wraith obsidian
#

Ahhh okey thx!

#

but is so big

#

mmm how i can put so small the hgun

#

hub

dense jackal
#

You can try shrinking down the middle part or deleting

#

om the overlay editor

#

will take some messing around

wraith obsidian
#

What is the resolution in this panel is i have HUB in 44

dense jackal
#

I don't know

#

go into a practice tool and try to mess around

#

with it

feral axle
#

Can i have a SE Video on How To do Sounds For Friend

dense jackal
#

These are all of our tutorials

#

Sounds should be under stream store guide

feral axle
#

Thank you

dense jackal
lusty laurel
#

Hello!

#

So our donation goal recently got reached, and we wanted to start another one, is there a way to keep the recent donation widgets with what they are and reset the donation goal bar?

dense jackal
lusty laurel
#

@dense jackal awesome thanks!

frosty forge
#

How do I donate to someone who is using StreamElements if I don't have any money in my paypal account??

dense jackal
#

Currently payment through SE is only with paypal

frosty forge
#

Gotchu

#

Any idea on how to transfer a bit from my card to paypal?? Lol

#

I've never used Paypal, I just have it

dense jackal
#

not rly sorry ๐Ÿ˜ฆ

stuck hamlet
#

link your card with your paypal, and paypal will just charge your card.

frosty forge
#

It's linked but I'm trying to donate and I get "Paypal error" at the bottom right corner

stuck hamlet
#

who are you trying to donate to?

#

The issue is not on your end @frosty forge

#

Either paypal is having issues, or her personal paypal is having issues.

#

like unverified, or something like that

frosty forge
#

Got it, thanks for the help

elfin current
#

How can i add a donation?

dense jackal
#

@elfin current Like an alert?

#

Or just one donation to your list?

olive lintel
#

@elfin current Hola, si deseas soporte en espaรฑol estoy acรก para ayudarte. Me puedes enviar un DM

lament blade
#

Is there a way to make a command that resets a counter to 0 without using !reset <counter> 0

weary mist
#

@lament blade not at this time. it could be a possibility in the future, just not right now. sorry ๐Ÿ˜ฆ

lament blade
#

It's ok but thank you for the speedy response!

weary mist
#

๐Ÿ‘

silver patio
#

@dense jackal my statistics still haven t updated, says 4 subs even though i got 180

dense jackal
#

And you refreshed your aggregates and totals?

#

You have 180 subs with 416 followers? Damn nice

misty wagon
#

he means followers

silver patio
#

Im sorry, I meant followers.

#

Also. On my overlays Top Tip is not showing the correct one and recent tip has no data. Any idea why?

atomic hollow
silver patio
#

Latest tip is visible, its the one listed as Top Vip

#

on my overley

#

not the biggest i've gotten though

#

Added it manuelly on session datan ow

#

Although dashboard still says 4 followers yesterday even though I got 170+

#

today is correct, ive gotten 2 so far

dense jackal
#

We've been seeing dashboard errors pop up randomly with streamers we are looking into a fix for it, we are also planning to overhaul it

atomic hollow
#

@silver patio you can modify data on that page so it will reflect on your overlay lables

lament blade
#

I am having an issue with donation Alerts. All other alerts are working perfectly but donation alerts are not going off and the donations are not being tracked in my dashboard but they do show in the histroy tab of donations.

#

If anyone has any feedback concerning this issue please let me know.

#

I feel really bad when i look back and realize ive been getting donations and not even saying thank you to my viewers lool

atomic hollow
#

@lament blade hey

#

you have tip moderation on

#

that means you need to approve every tip manually

lament blade
#

Perfect thanks for the reply

slender linden
#

hello! when I create a host alert with a variation that has text to speech, after the custom text ive added which is thank you for hosting hawks stream! The announcer says "undefined". is this only during testing it or is it a bug with host alert text to speech?

obsidian vigil
#

Why do you have so little space for multimedia files?

sudden swan
#

Can you be a sellout if you PS4 stream and not have the overlay on?

#

I use the overlay when i PC stream, but im having issues with my rig which wont be resolved until next week

slender linden
#

@atomic hollow

atomic hollow
#

@slender linden hey

#

i am not sure, sorry

#

need to test it, its a new feature

#

@obsidian vigil how much more do you need?

#

@sudden swan if you use overlay+tipping then yes

slender linden
#

oh alright. Yeah ill test it on stream tomorrow and ill give feedback if it says it on stream

atomic hollow
#

please do

slender linden
#

absolutetly. Love StreamElements

atomic hollow
#

thank you

sudden swan
#

I figured it would be a yes for PC, with all 3 enabled.
but if im not using the overlay because im on PS4, is that a flat no?

atomic hollow
#

of course you can be a sellout, we know console streamers cant do overlays

#

i meant bot+tipping, sorry

#

you dont have any donation link @sudden swan

obsidian vigil
#

@atomic hollow At the moment, I'm just starting my adventure with your platform, which I like, but 100 MB, that's not enough, because you only need a few good quality pics or a few mp3 files and the memory is full. The minimum should be 500 MB or 1 GB.

atomic hollow
#

the panel is not linked

#

@obsidian vigil most of our streamers get along with 100MB to be honest, you can use webm's and ogg files, no need to use a 20MB video file for an alert

#

it will lag it as well

#

once you reach 90, DM me and maybe I can help

sudden swan
#

It's linked now.
I completly forgot I hadn't changed that. sorry

atomic hollow
#

its all good, I want you to get that money going Kappa

#

adding you now

sudden swan
#

money? i wish

obsidian vigil
#

And another question. When someone will watch my LIVE straight from my profile page in your domain, will Twitch dashboard panel recognize such visits on the meter or not?

atomic hollow
#

of course

silk phoenix
#

Question about using laptops as streaming PCs. I'm aware of the capture card needed, just wondering if the specs are viable. It's running an i7-5500U, 8gb RAM, and a gt940m, would it work out for me?

vital wyvern
#

@silk phoenix are you thinking to use the laptop as a source to stream too from your console?

#

or play stream games on it?

gentle imp
#

it should work, how good just depends on which game

silk phoenix
#

It's laptop to gaming px

#

Not console

#

I was hearing about ndi source

#

But I also heard it eats up bandwidth/bitrate harder and potentially more likely to desync than capture card to a PC

#

@vital wyvern

vital wyvern
#

@silk phoenix yeah @gentle imp is speaking the truth right there. It won't be on a top notch preformence since it's a "gaming" laptop but most of the CPU usage will go to OBS. but i do recommend a capture card

#

aleast since your using the laptop as the streaming platform and your gaming pc for your game

silk phoenix
#

Oh yeah definitely for the capture card then to reduce that possible delay

vital wyvern
#

^

silk phoenix
#

But thank you very much for the answer!

vital wyvern
#

hey no problem, the SE community always takes care of it's family members snekface

silk phoenix
vernal zodiac
#

how do i set up text to speech? cant find it anywhere

pine hemlock
#

Alert box widget, select an alert to edit with the cogwheel, it will show as TTS settings or something

vernal zodiac
#

ty

bold lantern
#

Is there a reason i cant upload an image when making an overlay?

gentle imp
#

you can but sometimes ain't the most intuitive, select upload, choose file then scroll down and click the upload button if it's hidden

bold lantern
#

im clicking the upload button and the buttons reacting to me clicking but nothing else seem to be happening

#

im trying to change the background image

stuck hamlet
#

Make sure you're on Chrome.

gentle imp
#

the bottom right upload button? if it's the button on top right that ain't the right one

bold lantern
#

ok ill try chrome ๐Ÿ˜ƒ

#

and yeh @gentle imp the bottom right one ๐Ÿ˜ƒ will try on chrome and get back to you

gentle imp
#

ahh, alright ๐Ÿ˜ƒ

stuck hamlet
#

That will resolve the issue ๐Ÿ˜ƒ