#helpdesk-twitch

1 messages · Page 206 of 1

split jewel
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I'll potentially attempt a 12 hour stream... much harder to do on PS4 😦

@weary mist so in the Timer Window just in message right ${customapi.https://decapi.me/twitch/uptime?channel=akiiKOMORI}

What will come up in the message just the time? Do I need to add any other text like

akiiKOMORI has been streaming for (variable url)

weary mist
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yeah. the api returns the time, you add what ever you want around it

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so I have mine as "Stream uptime:"

split jewel
#

Great that's what I wanted to know~

tight harness
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Probably don't need the %7D

weary mist
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lol, thats just discord converting a character

tight harness
#

Ohh 😄

split jewel
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What Scalper said

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Thx for all your help guys~ 😄 super appreciate it

tight harness
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Silly Discord seanK

split jewel
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would not have been able to find that on my own

tight harness
strange pagoda
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For some reason, Raids don't pop up in my event list, nor on the alert, but they trigger the cup and KappaGen

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No variations, either

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I think that instance of the alertbox was just bugged, delete and replace and it worked fine, just gotta tweak the minimal customizations I did again 😛 Mind you I should have tried duping instead

pine hemlock
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There was a point where it was bugged and had to be readded but I haven't heard of it recently

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Let us know if you run into it again

lament blade
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Glad to hear it works now

strange pagoda
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Ah, yeah, would make sense when raids were a new thing, I haven't fiddled with the overlay since before then, but I fixed it, I'm so smart BrokeBack Sorry for the time waste 😂

lament blade
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ahha you are fine seheart We are here to help

lament blade
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thank you @tight harness ur the best

tight harness
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No problem seheart

strange pagoda
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In the tip alert, do they get converted to the streamer's currency, or stay in the originally donated currency?

dense jackal
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streamers currency I believe

strange pagoda
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Okay, that simplifies that, would have asked after if the minimum amount would be in that currency or just be that amount of THEIR currency monkaS

dense jackal
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it’s all in whatever currency the streamer chooses

tight harness
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⤴ better to keep it like this for simplicity 😄

lofty stone
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Hey.. I'm trying to make a substitute command for an already existing command, is it possible to do this? Like can/how would I make the "!shave" command do "!roulette all" (but still keep the !roulette command)

tight harness
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@lofty stone You can go to Chat Commands > Default Commands, click on the pencil by !roulette, add an alias for what you want to be an alternative trigger for it 😃

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For example, !gamble is already an alias for !roulette

lofty stone
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But like, is there any way for just !shave by itself to do !roulette all

tight harness
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No

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Whatever you add as an alias you'll still require either an amount of points or all after it

lofty stone
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Alright, thanks!

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tight harness
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No problem seheart

somber chasm
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Could anyone help me with getting my overlays and game play working together on OBS? I already have my scene and overlay source.. Just confused on how to do the "game capture" and overlay together.. Also im on Xbox One.. No facecam needed just game play. Thanks🍻

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I've watched all the vids and i just get so confused when switching between the different tutorials

naive topaz
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Hello, I have what I hope is a quick question: I'm trying to put the Subscriber Goals on my overlay and it's reporting my number as nearly 4 times the number of actual subscribers I have. How do I make it refresh so it has the correct number?

tight harness
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@somber chasm You need the overlay source higher in the sources list than the game source so it shows in front of the game and the game shows through the transparent elements of the overlay

dense jackal
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You can go into data in your overlay editor to change the number to the correct one

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@naive topaz

somber chasm
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Ok so have overlay as #1 source @tight harness ??

tight harness
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Yes absolutely

somber chasm
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Then do a "game capture" below. Got it thank u so much!!!

tight harness
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That's it 😃 yup, no problem seheart

naive topaz
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@dense jackal I tried that but the Subscriber Goals number does not aggregate correctly. Only the total subscriber number is correct?

shadow hawk
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Hello

somber chasm
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1 more.. Any advice on running OBS with the xbox app on windows 10? Im confused on how to stream to twitch while also using the xbox app to stream

dense jackal
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@vanilla#1337 whatsup 😄

shadow hawk
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is there a list somewhere of where I can see all the fonts available? It's kinda time-consuming for me to check every one of them ;_;

tight harness
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@naive topaz How it works currently is that the Subscriber Goal is meant for short-term goals such as per stream, the Total Subscriber widget however does sync with Twitch so you can add for example "/50" after the variable to make it into a Total Subscriber goal opposed to a short-term goal

somber chasm
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Or maybe point me in the direction on where to find help for that🍻

dense jackal
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@somber chasm I have no idea how to run obs on xbox one. here @vanilla#1337 is the list of all the fonts https://fonts.google.com/

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may want to look into getting a capture card

shadow hawk
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Thanks ❤

naive topaz
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@tight harness Ah, I see. But then you lose the nice background gradient. Damn.

somber chasm
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Yea that's what ive been reading. My PC isnt really great. Just started streaming recently. Thank u tho @dense jackal

tight harness
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@naive topaz Yeah, they just have different uses so they have different styles, but I understand

dense jackal
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You can still use streamelements for bot and tipping! donations can be posted in chat

pine hemlock
tiny glacier
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Hello! I could use some help from someone who's knowledge is bigger than mine when it comes to SLOBS!

tight harness
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They have their own Discord for support with it, that would be a great place to start

tiny glacier
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Haha this is the link the "support-chat" gave me on their website xD

tight harness
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Wow LUL

dense jackal
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LMAO

tiny glacier
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My point too.. Well well, thanks for showing interest atleast! Big love! ❤

tight harness
clever mango
pine hemlock
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Lol

winter zenith
small skiff
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Hey all, a little confused and I am not sure if this is StreamElements or Twitch.. I have !songrequest active and while yes I can & my mods can use it.. When a normal viewers uses the command it deletes the link

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I disabled the link delete in my twitch, but still happening

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Also when they type !songrequest

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the bot does not reply to them

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settings say everyone

lament blade
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"link protection"

small skiff
lament blade
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You are using nightbot on your channel, can nightbot delete the links maybe?

small skiff
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im not

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only SE

weary mist
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The <deleted link> is a twitch thing

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We only get <message deleted>

small skiff
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is there a reason why the bot wont reply to viewers?

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you can try, streaming now

weary mist
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what commands?

small skiff
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!songrequest

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its set to everyone

weary mist
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oh, it will always reply to me for that. I am bot admin

small skiff
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ugh lmao

lament blade
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i'll try

tight harness
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Also can't help test as also a bot admin PepeLaugh

lament blade
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It didn't get deleted, but yea, no reply

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Does the song show up as requested?

small skiff
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nope

weary mist
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puzzle solved

lament blade
small skiff
weary mist
pine hemlock
tight harness
winter zenith
faint frigate
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Hey all, was wondering if anyone can help me with an overlay problem? My overlay follower goal widget starts at my follower goal of 50 and then every follower gets added onto the 50 (going over the 50/50 i.e. 56/50)

tight harness
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So you go into the overlay manager, click on the widget and change the number it goes up to in the "Set a goal" section on the left @faint frigate

dense jackal
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MOAR SE HEART

faint frigate
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Yeah I've tried and reset the widget and reset it to 50 and then resaved it but it still seems to be starting at 50/50

winter zenith
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so you went to Overlay editor, then to Data and then to goals

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?

tight harness
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Is that what you mean? The progress? 😄

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Because I told you how to change the end goal

winter zenith
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I think he wants to start at 0 right?

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till 50

mortal pollen
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does streamelements have a queue system?

winter zenith
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for donation/songrequests/events ? what do you search for my dear seheart

mortal pollen
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I need a queue system for viewers to join me in multiplayer games 😃

tight harness
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It's on the ideas board

mortal pollen
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Ohh, alright

acoustic totem
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So I had to fix my recent followers widged and now it wont sit on top of the background. Did something change and I am totally missing how to put text over the top of an image? Help please. bucket3Love

boreal meadow
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hello

winter zenith
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@BucketOfSunshine#4719 did you check the layers of the Overlay editor?

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if your text is over the layer with your overlay?

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and Hello @boreal meadow

boreal meadow
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just switched from streamlabs to this lol im a little confused on how the overlay editor works

acoustic totem
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I was looking in there but didn't see the text box layer, but I will go look again. ty @winter zenith !

winter zenith
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let me now If you find it and if not if you need anything else @BucketOfSunshine#4719

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@boreal meadow awesome glad you came to the best Service I ever used streaming seheart

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did you check out the cool tutorials on the Youtube channel?

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There is an awesome guide about the really cool and easy to use Overlay Manager

celest pine
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can anyone give me some quick help with my overlay? it wasnt connecting to chat and also my follower notifications werent showing up either. i could be an idiot but i cant find where to fix it

lament blade
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You have the alertbox on the overlay?

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When you test alerts, only the follow alerts are not displayed? @celest pine

celest pine
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@lament blade when i emulat eit in the editor it seems to work i just realized that i recently changed my twitch name and streamelements didnt switch the account name yet maybe that was the reason?

lament blade
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You have to log out and back in on the website 😄

boreal meadow
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ill check it out @winter zenith

novel apex
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anyone know if you can test alerts with stream elements?

lament blade
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Yep, on the overlay editor

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there is a blue bell

tight harness
novel apex
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Sorry haha but thank you! also can boom tv replays work with stream elements?

tight harness
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Probably, it's not really anything to do with us, works completely separately to my knowledge 😛

slim cairn
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Is this the longest this chat has gone without anyone asking for support monkaS

dense jackal
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one night there was only one question

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sunday nights are ghost towns

hoary cove
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Hello! Ever since I started using one of the overlays on my OBS my game started crashing and giving me my stream ID when it does. Not sure why this is happening. (overwatch)

lament blade
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Stream ID?

hoary cove
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well its a long code that I was told was my stream ID

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stream key sorry

lament blade
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Wait, so ever since you started using our overlays, while you are streaming, your OBS started crashing and your stream key got displayed as an error or something? monka

hoary cove
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It will crash Overwatch and say Blizzard Error and the code is my stream key

dense jackal
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are you using obs studio?

hoary cove
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yes I am

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which from all the tutorial videos threw me off everyones OBS is grey and mine is white>

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not sure if that matters

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if I have an older version

robust flame
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@here i am having issues getting the bot to connect to my stream chat? if anyone can help me i would greatly appreciate that

nocturne pelicanBOT
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Please refrain from using [at]everyone or [at]here

dense jackal
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nah that's just a theme, but blizzard has no way to get your access key

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or make sure it is the correct one

lament blade
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What is going on? @robust flame

hoary cove
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maybe its the theme?

robust flame
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@lament blade i click join channel and it doesnt

lament blade
robust flame
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yes

dense jackal
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I have no idea why it would crash your game, and there's no way blizzard can get your stream key

lament blade
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Oh

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you changed your account name?

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Recently

robust flame
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yes

lament blade
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You need to log out and back in on the website

robust flame
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tried that multiple times

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sorry for the trouble

dense jackal
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no trouble, glad to help 😃

robust flame
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@bright nexus sent me 😃

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blame him Keepo

lament blade
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@bright nexus RRRREEEEEEEEE kappa

bright nexus
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😛

lament blade
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Are you using chrome? O_O

bright nexus
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he is

robust flame
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i am

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we just finished setting up my overlays

bright nexus
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^

dense jackal
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It seems to be because of your recent name change, try refreshing the cache on your browser

robust flame
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fair

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brb

dense jackal
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It is working for me at the moment

lament blade
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And then he never comes back ~

dense jackal
lament blade
dense jackal
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This kind of thing usually happens during a name change it takes time to reset all the api calls, it should be fixed by relogging and refreshing/deleting cache

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if for some reason it still isn't working we will look more into this issue

robust flame
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i ctrl + f5'd

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nothing

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having troubling finding the google setting to clear cookie and cache

dense jackal
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ctrl f5 should work

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🤔 I'm unsure as to why it is not working

robust flame
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yeah it doesnt seem to work still

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-.-

lament blade
dense jackal
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did you just change your name?

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like today?

robust flame
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no this was over 30 days ago i believe

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full flush of chrome

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still unable to join

dense jackal
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monkaOMEGA does it just come up with an error?

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or not show up in chat

robust flame
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i click the button

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nothing happens at all

dense jackal
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You said you changed your name 30 days ago, are you just joining SE now?

robust flame
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i tried joining before but was overwhelmed, thankfully today i was finally fed up with slabs and my buddy @bright nexus came to my aid

dense jackal
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pepoHYPE @bright nexus

bright nexus
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yeah ive been trying to get everything going for him but the bot not joining the channel seems to be the only issue we are having

dense jackal
robust flame
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sure

dense jackal
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Is it possible an older bot is stopping it from joining?

robust flame
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dm'd you

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not sure

dense jackal
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I'm assuming you imported loyalty points?

robust flame
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no the file from streamlabs has changed to an encoded file

bright nexus
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i mentioned that to shadowboxer the other day

robust flame
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its a non issue, we are starting fresh

dense jackal
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you have loyalty points in the leaderboard is why

robust flame
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could you clear them?

dense jackal
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cleared

robust flame
#

#

bot still wont join 🤔

dense jackal
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First things first, I'm sending this issue to the devs, because I haven't seen it, and want to make sure it gets taken care of

robust flame
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i appreciate that

bright nexus
dense jackal
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Alright, I have looked just about everywhere here. I really appreciate your guys' paitence, I'll make sure our guys see this and get it fixed. My guess would be wait a day, if it doesnt work come back here and I will give you an update

robust flame
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awesome

bright nexus
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thanks

dense jackal
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you guys are the real MVP's BibleThump

bright nexus
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nahh

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dont play

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you guys are nuts

dense jackal
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seheart as a streamer myself, I know you can't be waiting on support all day if u wanna get famous 😉

stone spire
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Has there been any development on plain text song requests?

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As in just keeping a list, not it searching youtube

dense jackal
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like !sr life on mars - david bowie

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and that playing?

stone spire
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No, just adding it to the list

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or a list

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maybe I could just get it to pm me

dense jackal
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!sr (youtube URL) adds it to the queue

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I guess I'm confused on what you're asking my apologies

stone spire
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Like I want !sr song - artsist

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but just add that to a list

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so I can read it. It's for a DJ stream, so I'll be playing the tracks myself

dense jackal
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oh! almost like our quote system 😄

bright nexus
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@dense jackal could you do me a favor

dense jackal
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whatsup

bright nexus
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@dense jackal i imported my tips from streamlabs 5 times and then i tried to clear them out myself but it still shows on my leaderboard which makes it now unusable

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-.-

dense jackal
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Do you want to clear it?

bright nexus
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yes

dense jackal
bright nexus
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i tried everything avaible

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i couldnt get it to clear completely without still showing on the leaderboard

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i literally went through 1 by one and cleared them

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and it didnt take

dense jackal
stone spire
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the !quote add/remove?

dense jackal
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yes you can add aliases or make a new command

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say !sr but just make sure you disable the other songrequest command xD

stone spire
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so like say I wanted to add !req

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would I just alias it?

dense jackal
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alias would be 'req'

stone spire
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okay, and then usage would be?

dense jackal
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!req

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just make sure you hit enter after typing 'req' then save

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that will save it as an alias

stone spire
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ye

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and how will I view them?

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no quote found?

bright nexus
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@dense jackal that seemed to work but it still shows the previous dadta i shoved into it from slabs

dense jackal
stone spire
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oh I nee d add

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okay

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is there a page I can veiw them at all?

dense jackal
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it's not a perfect system @stone spire i would suggest just having people sr videos

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unfortunately not

stone spire
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okay how about this

dense jackal
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but I believe it is on our ideas page

stone spire
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If I make a custom command, that whispers me the request

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is there a way to append a number to it

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like a counter variable

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I mean the timestamp would probably be sufficient

dense jackal
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There is a counter variable $[count] and $[getcount] I'm trying to find an example if we have one

marsh niche
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is there a way to do a shoutout command that uses multiple variables? like i currently have one that is triggered by !so {$1}, and i know i can use {$2} (etc), but i'd have to use exactly 2 variables every time. is there another way to do this?

dense jackal
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testing something @marsh niche

marsh niche
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ty

dense jackal
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I think that's the best way to do it atm, maybe make a !so !so2 !so3 !so4

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commands

coarse relic
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can i get some help in voice support 1

dense jackal
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I can't hop in voice atm, can you detail your problem?

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I'll try my best to help ❤

lament blade
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@coarse relic does it have to be on voice?

stone spire
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So @dense jackal any idea how I'd go about it?

coarse relic
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Well basically in a nutshell if i play anygame i get 200 fps and then when i try to stream it starts studdering for me and the stream looks great

dense jackal
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@stone spire first let me ask, do you have ground control?

marsh niche
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ok thank you @dense jackal !

stone spire
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I do yes, not using it currently though

dense jackal
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you could simply use our song request feature, and they could request a song they want and you don't have to actually play the song

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but it will build up a list in ground control

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and you can delete the ones you have done

lament blade
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@coarse relic I can join voice but i'll type instead of talk k?

coarse relic
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ok

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thank you

lament blade
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hii

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are you using obs studio?

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are you using our overlays or anything?

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You should go to obs's discord, they will be able to help you better with this issue

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uh

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is it open?

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on the top go on "help"

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yeah then upload

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Okay good luck!

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You too!

stone spire
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ohk @dense jackal that might work, only issue is that not all songs are on youtube

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It's not that much of an issue atm, not too many people that's its un manageable to do it manually, just less chance of missing something if I have a system in place

dense jackal
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we want spotify support but they denied our api requests way back

stone spire
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lol

dense jackal
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np ❤

stone spire
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Surely that could only be good for them

dense jackal
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They are stingy

stone spire
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or maybe not cause it's less users

lofty marsh
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Can't seem to get my animations to work in the editor? I'm fairly new to it, but does anyone have any ideas

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?

dense jackal
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What type of files are they and are you using chrome?

lofty marsh
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The animations just built into the editor, and yes.

dense jackal
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oh I thought you meant custom animations

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What do you mean can't get them to work, they aren't animating? There are two types of all super themes static and animated

lofty marsh
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OK next question. Do I need to create a separate overlay for follower, subscription, and donations?

dense jackal
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nope! To get those add the alertbox widget

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then you can duplicate that widget to other overlays

lofty marsh
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But can I have all three on the same overlay page is what I'm asking.

dense jackal
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yes!

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follow alert tips etc are all in the alertbox

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you can check and uncheck whatever you don't want

coarse relic
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That moment when OBS them selves wont awnser you lol...

dense jackal
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Not everyone has 24/7 support like we do tomathGasm

coarse relic
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true but the support people are there and on lol

lofty marsh
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Yeah it's not letting me change my sub animation. No matter what I put, it stays with the dancing shark.

dense jackal
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Try adding a variation

sharp garnet
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i need help

dense jackal
#

whatsup @sharp garnet

sharp garnet
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i cant get my Jwt Token to work

dense jackal
#

on ground control?

sharp garnet
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yes

dense jackal
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when you paste your code in gc it doesnt refresh it?

sharp garnet
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no i cant paste it in gc and its saying that the token doesnt match

dense jackal
sharp garnet
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yea

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i even typed th whole thinh out into gc and still nothing

dense jackal
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monkaOMEGA try re installing gc

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copy pasting should work just fine

sharp garnet
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ok brb

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ok sp i re download it and it started working

dense jackal
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Awesome 😄

sharp garnet
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just had music playing a soon i in put the token in

dense jackal
#

dope

sharp garnet
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thank you @dense jackal

dense jackal
deep gust
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hello?

atomic hollow
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hello?

winter zenith
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Hellooooooo~ 🎵 seheart

atomic hollow
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hey @winter zenith seheart

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you know we love you, right?

winter zenith
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Hi seheart haha yes I think so bc I love all too kiwaplKiwi

atomic hollow
winter zenith
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But @deep gust what did you need? Just woke up and have the urge to help people again monka

lament blade
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Question guys.. Yesterday i had my stream running and in OBS the overlay was all good and everything was showing up properly, today i went through the VOD and i noticed that the Overlay wasnt showing on stream. Any idea what could be the issue with that?

winter zenith
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Wtf?! :0 I never heard of a case like that...

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Did you check all the settings in obs? Is there some kind of visibility thing that states that it will not send this specific layer on stream? 🤔

lament blade
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Hmm, the only thing i changed was adding a Webcam yesterday. But the Overlay sources are still there, and visible in obs

winter zenith
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Also I am streaming with XSplit not OBS so I am afraid that I dont have the requiered knowledge to help you 😦

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But if it showed up on OBS it also should be streamed to twitch...

lament blade
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i dont know what it could be, i just started my obs and the overlay is showing , im gonna open stream to test if it shows

winter zenith
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Thats many layer LUL

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So what didnt show up? The alert box or image?

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Also why do you have so many diffrent things like follow and alert box? 🤔

lament blade
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because its easier to move around single modules

winter zenith
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You knoe you can merge all those things to one layer including the image in the Overlay manager right? 😄

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Ah I see

lament blade
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anyway, i just tested, stream today shows the overlay, but yesterday it didnt

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and i havent changed anything 🤔

winter zenith
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Hm... maybe a interesting detail for obs?

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Bc I cant see how streamelements has to do anything with it, bc if the overlay showes up on your obs it should get transmited by obs

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Apparently obs some how made the layer not visibale while transmitting wich... should not happen 😓

lament blade
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The Alertbox was definatly not working, but i have streamelements app, twitch chat, discord and twitch dashboard on second monitor, so i have no space to have obs open aswell and didnt notice, because follows were showing up in the streamelements app i thought everything was fine

winter zenith
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Like i said, if you saw it in ground controlls/streamelements app it definitely showed up in your obs also

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So it must be a error on obs transmiting side to transmit all the layers you have visable

lament blade
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hm

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must be

gentle imp
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is that OBS Classic?

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also you should do like @winter zenith was saying, all in one overlay so it's less resource hog @lament blade

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if you need to move things around you can do that easy on the overlay too on site

lament blade
#

obs studio

gentle imp
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ahh ok, seemed like an old version 😃

lament blade
#

all up to date

normal crystal
#

What am I missing here? I can't see anything when loading SE on my browser? Thanks!

#

Nvm, apparently restarting my PC will fix it.

gentle imp
#

hehe good 😃

vapid badge
#

Any way to make a command that is used in a periodic manner, like is used by the bot every 30 minutes ?

tight harness
#

You mean a timed message?

#

If so, that's what Timers is for at the bottom of the left navigation menu

vapid badge
#

Oooooh, let me check

winter zenith
#

you can set up different timers and how many chatlines and how much time must have past to show the timed message. Its great! 😄

vapid badge
#

Awesome ! Just what I was looking for ! Thanks a bunch !

tight harness
#

No problem seheart

winter zenith
subtle edge
#

Is there a way to set up a playlist for when there are no song requests?

vapid badge
#

Yep !

tight harness
#

Song Requests > Settings > Backup Playlist

vapid badge
#

Go into songrequest, settngs, and insert a Youtube playlist under the Backup Playlist option

#

Or what @tight harness said

subtle edge
#

thank you

#

I love how helpful this community is you peeps are the best

tight harness
#

No problem seheart 😃

subtle edge
#

Also Studios I feel bad for your keyboard that typing speed though XD

tight harness
#

Gotta go fast

vital wyvern
#

anyone her that could help out @silent pivot with OBS? am getting out of ideas

#

pretty please papa @tight harness

tight harness
#

Have you tried asking on the OBS discord? 🤔

vital wyvern
#

eyy nice one

tight harness
vital wyvern
#

i feel like a utter idiot for not thinking about that FeelsChromosomeMan

tight harness
lament blade
#

how do i add a donation button to my stream?

winter zenith
#

First you need a Picture of some sorts

#

either you design one yourself or you take a standart donation button from Paypal or something...

#

I dont think StreamElements has default ones ... but you could also commission a design in #art-marketplace

#

If you dont want to use a Picture you also could Just do it with a Hyperlink in your Twitch pannels

#

if you are using a Picture in your panel just type in you URL into the Panel 😃

lament blade
#

thx

gentle imp
#

"Store your money here!!!" could also work LUL

lament blade
tight harness
winter zenith
tiny glacier
#

I will explain my problem that I have.

For some stupid reason when I have ALL my screens activated (3), not duplicated to two. Just running all three so I can use all three for different stuff. Everytime I boot ANY .exe program e.g StreamLabsOBS or OBS my screens go nuts, everything lags like a motherfucker then the program crashes without any fault-message or anything.

But now when I duplicated two screens everything is working fine. Don't why this is happening. I will be really pissed if this keeps going on when the 1080TI arrives..

Anyone might have an idea?

gentle imp
#

well, could be a number of reasons

#

gpu not capable of handling 3 screens, not using original obs but that one

runic sigil
#

People help me, I need to know who else donated in January, but I do not know how to find this information.

tight harness
#

Checked PayPal?

gentle imp
#

you should also check OBS logs @tiny glacier might provide some help

dense jackal
runic sigil
#

@dense jackal but I wanted the top of the month of January you know?

#

by the list, can not know the top of the month of January

tiny glacier
#

@gentle imp I've checked my logs. I aint getting any crashlogs or nothing.

gentle imp
#

😮

tiny glacier
#

@dense jackal Im using StreamLabs

gentle imp
#

then you are on the wrong discord lol, this is StreamElements

winter zenith
#

^

dense jackal
#

https://streamelements.com/dashboard/session would show the last month but not specifally january so it includes the first 7 days of febuary @runic sigil We don't have a way to get the top tipper of specifcally january atm

tiny glacier
#

What the actual fuck. I got the link from Labs to this.. Well. thanks anyways!

dense jackal
#

Sorry @tiny glacier we aren't well versed in their program

#

THATS THE SECOND TIME

#

AHHA

winter zenith
tight harness
#

They keep doing this recently monkaS

gentle imp
#

they know what a good support is so they send u here! 😄

winter zenith
#

The support here is so good even the compatitors threw there users here

gentle imp
#

xD

cloud niche
#

is it possible to make a redemption ask a question - chatter can put in a question and tts will read it tts on stream?

winter zenith
#

hm... not that I know of...

cloud niche
#

word ty ❤

gentle imp
dense jackal
gentle imp
#

then click amount and sort by that

#

oh and make sure u hit search

#

or it won't update the list

upper steeple
#

is ther any news on the bug when people redeem sound effects in the store and they overlap when going off?

gentle imp
#

Never had that and I redeem sounds in every stream

dense jackal
#

It's being worked on 😄

#

make sure you don't have multiple store redemption widgets

gentle imp
#

so more than 1 ppl redeem it at the same time?

dense jackal
#

and you have all other sources shutdown as well

upper steeple
#

it is more than one redemption and when someone just goes down and hits all of them to redeem them, they play but begin to play over each other like its trying to catch up

dense jackal
#

I'm pretty sure this is a known bug and is being worked on seheart we appreciate your paitence

upper steeple
#

yes i know, i was just checking in is all

#

cause i hadn't had it happen for some time

lament blade
#

Hopefully it will be fixed shortly c:

fallow relic
#

Hello is there a way to update or fix the follower counter on here?

#

mine shows im off by 4 or 5 followers on the counter

pine hemlock
#

Activity feed -> Widget Data

dense jackal
fallow relic
#

tytytyty

hearty peak
#

BTTV emotes arnt showing up in chatbot again FYI

gentle imp
#

you can do this command so bot updates them !emotes bttv update

pine hemlock
#

what you mean

gentle imp
#

he means chat widget

stuck hamlet
#

are you sure? pepoThink cause he has no chat widget on his stream

gentle imp
#

oh? I'm watching his stream lol

compact stump
#

Can someone help me with songrequest? Problem - "@USER could not add song: The requested song is too long" . Every song isnt working FeelsBadMan

lament blade
#

What did you put on the "max song duration"

feral axle
#

Did Quotes Get Removed FeelsBadMan

gentle imp
#

anyway, replacing chat widget should solve it @stuck hamlet he will try it later

lament blade
compact stump
#

@lament blade 5 mins , yep

pine hemlock
#

thats seconds

lament blade
#

It's in seconds

stuck hamlet
compact stump
#

LUL, nvm ;D

faint frigate
#

Hey guys, sorry for going AWOL yesterday, I was able to fix the overlay follower goal problem so thanks to everyone who helped!

lament blade
#

Quotes removed? i don't believe so laliceThinking

feral axle
#

@stuck hamlet did you guys remove quotes FeelsBadMan

lament blade
#

checking

feral axle
#

not in there

lament blade
stuck hamlet
#

it was never a module

lament blade
feral axle
#

well it should be a module

meager hull
#

Hello all, I just got modded to a streamer that uses SE!! I wanted to make some fun custom games for currency, I look at the variables list and there doens't seem to be things like $addpoints and $remove points, does Stream Elements have these commands?

sick creek
#

yes, there is

clever mango
sick creek
#

it's a default command, Tran

#

try going to the commands tab and looking in the default commands

lament blade
sick creek
#

that

#

lol

feral axle
#

@clever mango did my freinds stats thing get fixed?

lament blade
meager hull
#

so if I was going to make a simple game like !coinflip, where is the removepoints variable

lament blade
dense jackal
lament blade
#

LOL

meager hull
#

so I would have a command like this $readrandline(C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AnkhHeart\AnkhBotR2\slots.txt))

dense jackal
#

So basically generate a random number

#

and subtract that from a users points?

#

or add?

meager hull
#

well the 100 lines were so you could change the odds of winning

coarse relic
#

Oh my shaking my head. I contacted obs and a day later with minimal help my videos are supposedly not lagging but my game is... Is there anyone here that knows obs well and can help me set up better settings. I have a GTX 1080TI, i7 8th gen, and 16 gb of ram

dense jackal
#

Unfortunately we cannot read from a text file because it is a fully cloud based bot

meager hull
#

ah ok

#

😦

dense jackal
#

dm me your settings @coarse relic

feral axle
#

@dense jackal what about through the app it self?

coarse relic
#

how do i do this

faint parcel
#

sorry if this is the wrong place to ask but is there any new update on the ability to rename the bot?

feral axle
#

nope

quartz wedge
#

If People donate through streamelements with paypal will be cost incurraded ?

lament blade
#

hi! sorry im still noobish, but i noticed some people have occasional messages that pop up on their chat during stream from streamelements reminding viewers to like join the streamer’s discord channel, i was wondering how to do something like that?

dense jackal
#

@quartz wedge we do not touch the money it goes directly to paypal

clever mango
#

@faint parcel if you're using StreamElements as you're all-in-one then the option will be available to you in the StreamElements desktop app, Ground Control. Note that It's still in beta testing.

feral axle
#

@clever mango you havent answerd my question

faint parcel
#

@clever mango i downloaded ground control but didn't see the option for that anywhere. is it possible to get into the beta testing?

clever mango
#

@feral axle The devs have it on the task list but have not had a chance to look into it

#

@faint parcel it requires you to be using StreamElements as you're all-in-one. This means tipping service, bot, overlays.

#

When you meet those requirements it will be available

dry hare
#

@lament blade you should be able to set a timer via the bot to run a command based on interaction in chat. So as an example, if after 10 minutes you have multiple people chatting, the bot fires off a message to chat saying “join the discord and hang out when I’m not streaming”

#

I did that via slabs for a friend but I believe the functionality is the same in SE

faint parcel
#

@clever mango understood. i haven't switched everything over yet but fully intend to. thanks for the help!

clever mango
#

No problem

dry hare
#

Someone from the amazing SE team will hopefully provide more info for my bad explanation

dense jackal
dry hare
#

They’re so good at that 😃

lament blade
#

@dry hare @dense jackal hahahah thank you guys x

dry hare
#

I’m just a user. The SE team are the rock stars

dense jackal
#

There you can create a timer 😄

#

if you want it to fire say every 10 min turn chat lines to 0

dry hare
#

Thanks @dense jackal! As always such amazing support

lament blade
#

what are command variables?

dense jackal
#

Command variables are things that change per command, so if I were to use the command !points it would tell me how many loyalty points that I have

#

but if you did !points it would should how much you have

#

the command variable for that command is $[user.points]

#

Np @dry hare I appreciate the love seheart it's guys like you that keep us going

lament blade
#

ohhh, okay, was just confused that we could use that with the bot. thank you so much!

dense jackal
#

gotchu EZ

cloud ember
#

hello i need he with the !sr i want to know how can i enable to viewers to request a song by title and not only woth limk

clever mango
#

@cloud ember We are not able to search youtube in the songrequest system right now because youtube is limiting our usage. StreamElements is working with youtube to have this limit raised.

cloud ember
#

thanks

dense jackal
#

@cloud ember you can still use !search to find the id then copy that into !sr

#

EX:
!search life on mars david bowie
v--IqqusnNQ
!sr v--IqqusnNQ

#

but you have to create the search command

cloud ember
#

thanks

dense jackal
#

its not perfect but is a good temporary solution

untold turtle
#

hey everyone quick question ive had a look through the layouts and i was wondering if theres any ark themed ones as i cant seem to find any if there is

tight harness
#

Not currently

untold turtle
#

ok no worries thanks

#

also good evening sir

tight harness
#

Good evening to you too seheart

quartz wedge
#

How to show Donate on your stream if sombody donated

#

in a gif or something

tight harness
#

Using the alert box widget 😃

quartz wedge
#

Where I can find it

tight harness
#

When you edit an overlay, you click on Widgets then where it says Alert Box click Add

#

Only if you don't already have one in your overlay of course 😄

quartz wedge
#

Ty I found it 😃

tight harness
#

Awesome 😃 no problem seheart

warm igloo
#

My overlay dosent work can anyone help me

clever mango
#

What isn't working?

warm igloo
#

The hole overlay

#

It just says help in the right bottom corner

clever mango
#

Which version of OBS are you using? (top left corner)

warm igloo
#

v0.659b

clever mango
#

ok that's an outdated version

#

!classic

nocturne pelicanBOT
#

OBS Classic was deprecated in October of 2016 and is no longer supported by OBS or StreamElements. Please update to OBS Studio at https://obsproject.com

warm igloo
#

Ok im downloading

clever mango
warm igloo
#

Thank you

stray fiber
#

in an earlier post it said "it requires you to be using StreamElements as you're all-in-one. This means tipping service, bot, overlays.
When you meet those requirements it will be available" i think i meet those requirement but still don't see a name change on the app, please help 😃

sick patio
#

I need help streamelements

dry hare
#

What help @sick patio?

tight harness
#

You don't have the tipping link in your panels @stray fiber

#

That's what the checker checks for

#

In regards to the tip aspect of the requirements

stray fiber
#

oh right i see thanks for the hellp

tight harness
#

No problem 😃

dry hare
#

You just have to have the link in a panel. I have one for SE and one for Extra Life 😃

sick patio
#

i set up the tip configuration

tight harness
#

@sick patio Awesome!

sick patio
#

But it did not work

#

I was testing the tip but when i tested it.It did not work it got the notifacation but no tip sent

tight harness
#

You received a real tip today that shows up in your tip list and your activity feed

sick patio
#

yes

tight harness
#

Which overlay are you using currently? You seem to have many

sick patio
#

Retro

#

violet momentum static super theme

tight harness
#

Yeah

#

When you say you got the notification but no tip sent, could you elaborate?

#

From what I can see from your account everything is set up correctly

sick patio
#

when i went to my paypal it was not there @tight harness

#

I put in the right email for my paypal

tight harness
#

Right, the only error on our end would be if you put the wrong email in the Tipping page, if you're sure that email you put is correct then you'll need to take up any issues with payment with PayPal as the transaction goes directly through them, the only thing we do is use the transaction ID to pull the details like the amount donated into our system from the PayPal API for you to display on your overlay for example

sick patio
#

Im on my paypal right now i have no email or notifacation

#

so do i have to go to paypal and find out what is going on?

tight harness
#

Yes, we don't handle the money at any stage, it all goes directly through PayPal

sick patio
#

ok ill ask paypal thank you

tight harness
#

No problem 😃

lament star
#

any suggestions on what to do when i'm loading an overlay in OBS (as a browser source) but all it's showing is a small help button ? If i load the same link in a browser it's fine.

tight harness
#

Yes, right click on the browser source, click Properties, click on the button in the properties that says 'Refresh cache of current page' 😃

lament star
#

hmm i don't seem to have that button.

sick patio
#

Ok i found out how to fix it thank you for your help @tight harness

clever mango
#

@lament star what version of OBS are you using? (top left corner)

lament star
#

0.659b (64bit)

clever mango
#

Ok, that's very outdated

#

!classic

nocturne pelicanBOT
#

OBS Classic was deprecated in October of 2016 and is no longer supported by OBS or StreamElements. Please update to OBS Studio at https://obsproject.com

lament star
#

oh lol.

#

thank you then, i'll go upgrade xD

clever mango
tight harness
lament blade
#

hi

#

! for some reason my redemptions aren't showing up on my profile, i was wondering if there was something i might be doign wrong?

#

yesterday i checked and i had like maybe 6 or 7 in there that viewers had submitted and i didn't touch them or anything, and i went back to check just now and there is nothing there

#

ToT

tight harness
#

I'll have a look 😃

lament blade
#

ty!

tight harness
#

Are these meant to be pending redemptions?

lament blade
#

yes

#

specifically from the recommendation reward i have in the stream shop

#

that would have shown up in the redemptions tab

tight harness
#

Yeah, I see a couple from 2 days ago

#

In your history 🤔

#

But none from today

#

It's currently set as a sound effect

lament blade
#

ohhh, should i change to be a stream perk

tight harness
#

Yeah 😃

lament blade
#

:D

#

xD

#

"she's such anoob"

#

thanks haha

tight harness
#

No problem 😄 seheart

lament blade
#

does that mean they'll stay pending?

tight harness
#

If you put it as a Stream Perk yeah 😃

#

Unless you approve them (stating you've seen it)

stuck totem
#

Hi! can i get some help with setting up my twitch chat box in one of my overlay ? i've tried to do it on your page, but its just popping up as a grey box^^

tight harness
#

What resolution did you set the overlay as?

stuck totem
#

1920x1080 i belive

lament blade
#

Are you trying to get the chat to be transparent?

stuck totem
#

im new to this 😛

tight harness
#

It's no problem

stuck totem
#

yes, transparent and showing 😃

lament blade
#

Change the theme to "custom", Then go on "text settings" and pick a font color /size

tight harness
#

⤴ & the background will already be transparent by default, the option to chose the text colour is just to the right of where it says the font name in Text Settings

worn cradle
#

so im going to be doing a tourny (dueling) andi wondered if there was an overlay or widget that would work for it?

stuck totem
#

oh, well that was easy:D so will the ppls (if there are any) text show up in the box just by adding it in the editor, or do i need to do anything else?

tight harness
#

@stuck totem All you need to do is save the overlay and use that overlay as a browser source in your OBS

#

@worn cradle Have you had a look through our available overlays? You can preview them to see which ones you feel would fit the UI for the specific game

small skiff
#

Ugh. I fucked my setup up lol

tight harness
#

@small skiff To what extent? 🤔

small skiff
#

So I redid my montior layout.. but now grandcontrol want come up

stuck totem
#

@tight harness ok! thanks for help! 😄

small skiff
#

Its open & playing

#

but I cant see the fucking box lel

worn cradle
#

Nah not oveylay lol my bad i meant widget, @tight harness

tight harness
#

@stuck totem No problem 😃

#

@small skiff What box? I'm lost huh

small skiff
#

GroundControl

#

I have it open... but you know.. I cant see it 😛

tight harness
#

@worn cradle What is it that you're wanting the widget to do exactly?

#

@small skiff If you Alt + Tab do you see it in your open apps?

small skiff
#

yes

#

its playing the music I have set, so I know its open

#

but its a ghost.

tight harness
#

And if you Alt + Tab onto it, does it open? If not, try shutting it down in Task Manager then re-opening it, if that doesn't help then close it again, go into %appdata% folder, delete the contents of the Ground Control folder, then open it

small skiff
#

LOL.

#

It saved its postion on a monitor that's not there

tight harness
#

Well then

dense jackal
#

was the previous monitor

#

to the right or left

small skiff
#

^^

#

Im dumb.

dense jackal
#

there ya go

small skiff
#

I shall leave now

#

xD

tight harness
#

Whoops seanK

small skiff
dense jackal
worn cradle
#

@tight harness I'm looking for the widget to display a braket, not sure how t change it on the fly

dry hare
#

A bracket? Like for a tournament?

worn cradle
#

yes

dense jackal
worn cradle
#

We're having a dueling tournament and im wanted a small overly to show the next fighters on stream lol like some sort of text

dense jackal
#

SE doesnt have a bracket widget

stuck totem
#

@tight harness I've got it working now, i think, i typed a word in my twitch chat, and it popped up x4 in the editor, but x1 in the overlay...that's normal ? 😃

tight harness
#

That's normal, yes

#

It'll never show duplicate times in OBS, just in the editor

stuck totem
#

alrighty, then all good 😃 thanks again 😃

tight harness
#

No problem seheart

cloud niche
#

nvm im good

#

brain fart

tight harness
#

😄

tired tulip
#

Can anyone tell me why notifications aren't working and have been on and off working correctly for the last couple weeks and why hosts are not being listed in the recent events on the dashboard?

worn cradle
#

Doyou guys also have a st, patrics day theme? I cant seem to find one

clever mango
#

@tired tulip What do you have open when you stream?

tight harness
#

@tired tulip Hosts require the activity feed to be open to be registered, what other events are you missing?

worn cradle
#

Id love that

tired tulip
#

@tight harness never had to be before and none of my notifications work 100% all the time. so now you are telling me I have to have an extra window open to get everything to work right in my overlay?

tight harness
#

Alright, well it's had to be open for host alerts to work for some months now 😃 you've got 3 choices of how to have it open, all of which are listed in the pinned message within this channel which also explains why you need it open

tired tulip
#

Where do I get the Oauth token to change the bot name in the ground control app?

tight harness
#

You log into the bot account you want to use as your bot via Twitch, then you request the OAuth token from the app

#

If you're still logged into your main account it'll get the OAuth for that instead

tired tulip
#

And is there a way to get my alert hot keys to work with my unused G keys on my keyboard? Can't seem to map them there....

tight harness
#

Very possibly not if it doesn't appear to be happening, unless, you remap them in your keyboard software to trigger another key on your keyboard, then when you bind it it will work

tired tulip
#

SO I can use another bot as my Streamelements bot? I mean I already have a bot so I can combine them?

tight harness
#

I do the same thing with my mouse

#

If you have a bot account called ExampleBot for example, you log in as that account, then you request the OAuth

#

You have to own the account

tired tulip
#

Thing is I don't want to remap keys, Corsair made it a big pain in the ass.....

tight harness
#

I'm aware, I use a Corsair mouse

#

But I did it with the 5 button on the side so I can talk with it

clever mango
#

sorry wrong channel

tight harness
#

😄

spring shard
clever mango
#

no one saw a thing

tight harness
clever mango
#

xd

spring shard
#

I'd be scared to tell anyone, that's for sure.

tight harness
#

That can't be comfortable

dense jackal
lament blade
#

question, is it possible to show streamlab dono's on stream elements?

clever mango
#

It is not. No need for it when StreamElements offers a tipping service that is built into the all-in-one 😃

lament blade
#

i ask because Elements doesnt have a Goal for Donos and i kinda wanted that feature lol

clever mango
#

You're in luck then because we do have goal widgets and I can help you find them.

#

Have you created an overlay yet on the site?

lament blade
#

thus we become great friends lol yes i have

clever mango
#

When you're in the editor you can find all of the widgets/addons by clicking on widgets in the top left

#

Scroll through there are you'll see all that's possible 😃

lament blade
#

ahh tip goal(hyped) lol

clever mango
lament blade
#

thank you so much

#

still no way to track mixer.com events with Elements right?

stuck hamlet
#

no way still

lament blade
#

assuming they still working on youtube

clever mango
#

Youtube is the current major project, yes.

lament blade
#

will do

novel apex
#

is there a way to connect spotify, so that the overlay from stream labs reads what song Im playing on spotify?

tight harness
#

Do you mean Streamlabs or StreamElements? 🤔

novel apex
#

oops stream elements! haha my badf

#

bad*

tight harness
#

We did ask Spotify for dev access but when we last asked they didn't give it to us, i'm sure they will eventually 😃

novel apex
#

Sounds Good! thank you

cloud niche
#

is there an Undo Button in overlay editor? i see its been proposed in ideas just wondering if its been implemented yet

tight harness
#

Not yet

cloud niche
#

word ty

tight harness
#

No problem

abstract python
#

hmm, so i mad an overlay in stream elements, how ever when i take the link into browser source on obs, nothing appears just stays blank...

dense jackal
#

!multi

nocturne pelicanBOT
#

Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

dense jackal
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Make sure your browser source looks like this

tight harness
abstract python
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ill give it is a shot 😃

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ok so it has to be 1080 to work, that was the issue, was setting it to 720

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thanks 😄

tight harness
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No problem 😃

winter zenith
cloud niche
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so is there a way to reset a widget "count down" timer without going into overlay editor

tight harness
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Sure, refresh the overlay 😄

lament blade
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yea 😄

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or right click, go to properties and click "refresh cache"

cloud niche
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ty ty

tight harness
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No problem

cloud niche
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so ...... ...... how does one refresh the overlay?

lament blade
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You can hide it

tight harness
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Do what Alice suggested or tick 'shutdown source when not visible', then hide it and then show it

cloud niche
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tyty

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tight harness
lament blade
misty cedar
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so i got two question, i imported moobot into streamelement, where can i see my alerts? is it in overlay somewhere? also i tried to import tipeestream but somehow i get an eror

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when it migrate i get an eror

stuck hamlet
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wowie @lament blade not gunna helpthe poor man?

lament blade
misty cedar
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am not a man FeelsBadMan

lament blade
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Did you just assume her gender?

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/voteban @stuck hamlet

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When you import from moobot, you are only importing your commands from there

tight harness
lament blade
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To see your alerts you have to go to your overlays 😄

misty cedar
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oh my god i wanted to write STREAMLABS LOL

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am sorry its 3 am here

lament blade
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Did you tick "import alertbox?"

dense jackal
stuck hamlet
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Moobot doesnt have alerts Kappa

lament blade
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or only points

misty cedar
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i did yes

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OH I FOUND IT !!

lament blade
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It should be on your overlay then, it's called "streamlabs imported" or something like that ;.;

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Nice 😄

tight harness
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You can duplicate the imported alert box to any overlay you want 😃

misty cedar
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thats super cool

tight harness
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😃

misty cedar
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thank you for the help

dense jackal
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i love ur emotes @misty cedar

misty cedar
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thank you nekomuH @dense jackal

lament blade
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Awhn so cute

stark swallow
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Anyone know why StreamElements chatbot is randomly banning people for posting non-offensive messages?

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It's happened at least three times now and I checked all of the settings to be sure.

lament blade
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Banning? O_o or timing out

stark swallow
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Timing Out

lament blade
stark swallow
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Did that already. Paragraph is at 600 (chat message blocked was 125), emote protection is disabled, Link protection only set up for bad links.

dense jackal
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check your automod @stark swallow

stark swallow
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Already disabled.

lament blade
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Does it say in the chat that StreamElements timed them out?

stark swallow
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Nope Stream Elements doesn't message.

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BUT I removed STreamElements and the user is able to post the message again.

dense jackal
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🤔 what was the message

stark swallow
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"time to sleep... nearly 3.30 AM in France, plus I have a driving lesson this morning... I will look for the next stream. 😃 "

lament blade
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Is stream elements on now?

faint parcel
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this is a really dumb question but is there a way to trigger a test alert? i just want to see what they look & sound like in one of the standard overlays

stark swallow
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Yes Stream Elements is on now.

lament blade
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Yes there is, on your overlay editor there is a white and blue bell @faint parcel

tight harness
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Does it say why they're timed out? Because you have Emote Protection, Paragraph Protection and Link Protection all enabled

lament blade
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Not getting timed out monkaGIGA @stark swallow

dense jackal
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It's in the bottom left corner @faint parcel

faint parcel
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omg how did i miss that? thanks @lament blade !

lament blade
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No problem c:

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hi! was wondering where i go to change the name of my points for my raffles from {pointsname} to beets lol

tight harness
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@lament blade You can either rename the !points command in Default Commands or you can add an alias to it in the settings for that command 😃 also you need to go to Loyalty Settings to change the points name there too

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@stark swallow I'm not seeing anything unusual in your Spam Filters, you have emote protection on (10 emotes max) and you have paragraph protection (600 characters max) enabled on top of the link protection of course

woven adder
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What's that thing where the emotes bounce all over the screen

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I want to get that lol

weary mist
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Kappagen

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😃

lament blade
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It's a widget that you can add on your screen on the overlay editor 😄 called that ^

woven adder
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thanks xP

lament blade
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No problem seheart

coarse relic
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FIXED THE LAG

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it was that i had 6 browser soures i had the whole pack instead of just the overlay

lament blade
clever mango
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that'll do it xD

tight harness
coarse relic
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so yeet

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now here is the real support question for streaming any advice to attract and keep veiwers besides living and breathing like dr.disrespect

tight harness
#

That's the support question? 🤔

lament blade
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You need to have your eyes openned too

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besides living and beathing

coarse relic
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XD

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how does one become a SE Champion

lament blade
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one can't simply become a SE Champion kappa

tight harness
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We are chosen because of how much we do for SE

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That's the simple answer

coarse relic
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i got you

ancient iron
#

is there any traction on disabling notifications on Autohosts ?

tight harness
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Haven't heard anything about that in a long time

ancient iron
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it drives me bonkers, i constantly get autohosted with 30+ viewer/bots (Good problem to have) but having a song and dance for something that doesn't have anybody behind it is pointless

stark swallow
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@tight harness Yeah I have no idea what could be causing it. It's the second time I ran into something like this. I just disabled emote protection. Let's see if that'll solve it? I know it triggered on longer text chat even though paragraph protection 600+

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Odd thing is, it stops once I remove SE chatbot from the room.

tight harness
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Could be the paragraph protection, trial and error is your best course of action as you are doing by disabling each feature at a time

stark swallow
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Am I the only one having this problem? Seems to work for others...

tight harness
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It's no doubt one of your spam filters, that's the only thing that could be timing people out from our end

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Generally speaking I only normally see people using Link Protection

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So my bet would be it's down to paragraph or emote protection being triggered occasionally

next spruce
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is the Jukebox fixed yet? 😃

dense jackal
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Jukebox?

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I'm not sure we have a jukebox 🤔

stone spire
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I believe he's talking about song requests

dense jackal
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what is the problem @next spruce ? Can you be more specifc?

stone spire
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I was a bit temperemental, like stopping songs early, skipping them etc

dense jackal
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Ah ok, those are known and actually currently being worked on alongside youtube integration

trail condor
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I've been having an issue with OBS browser source lately where having 2 instances of SE (one for a general background and one for an alerts package that I update constantly) causes a TON of CPU usage. To the point where it slows down my stream and creates an audio/video discrepency. Any advice on how to tell OBS to fuggin chill with browser sources? lol

next spruce
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youtube integration will make the jukebox the best there is - really looking forward to that. Get that 200 fetch up there x

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good one team x

dense jackal
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@trail condor I can help can you post your obs encoding settings and video settings, and advanced settings?

trail condor
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sure! here or in DM?

dense jackal
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@next spruce are you looking for a command that will be able to do !search life on mars - david bowie and come up with the youtube url?

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here is fine

trail condor
#

I should say, I was using Muxy for alerts, and when I switched over to a SE alerts package in a separate overlay (having 2 overlays on a single scene) I started seeing lots of lag

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getting those screens

dense jackal
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May I ask why you are using two overlays?

stone spire
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Do you have shutdown source when not visible ticked?

dense jackal
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She can't because she is using 2

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i mean they should be ticked

stone spire
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But if it's in the same sceene then yeah

dense jackal
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but she is using two at the same time in the same scene if I understand correctly

trail condor
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I can't do that for alerts, because if I switch scenes while an alert is playing then it'll stop playing. and if I do that for the other scenes, the load time is super noticible

stone spire
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I have 2 overlays going, 1 for usual alerts/stuff and 1 for follower goal

dense jackal
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One trick we use is to click studio mode and set your transitions to 3000ms

stone spire
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so I can move them independentally

dense jackal
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it will load smoother

trail condor
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oooh that's sneaky haha

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I've already got a nice wipe transition set to 1800ms

dense jackal
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1st: change process priorety to highest otheriwse stuff like discord take priority and other weird stuff 0_o

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2nd is fine

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3rd: change to advanced and change bitrate to 3k

stone spire
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why does twitch only allow 160kbs audio 😦

dense jackal
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shurg

clever mango
#

same reason they want to limit streamers to 6k bitrate

dense jackal
#

^

clever mango
#

less to ingest means less cost

trail condor
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@dense jackal I think that helped. Does increasing the bitrate help in any way? What's the science behind that change

dense jackal
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browser sources can drop frames or be buggy because they are intensive hardware and network wise

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your bitrate is how much you are uploading to twitch

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decreasing that would allow for more breathing room

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as well as increasing process priority gives it more access to more of your hardware

trail condor
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It's not a network issue for sure, I gots dat FIOS gigabit 😉 But I'm now capping at 70%-ish instead of 95% with those changes

clever mango
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always running OBS as admin will help

dense jackal
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^ That's something I need to do more

trail condor
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I don't even have that option, I think this account has full admin

clever mango
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You can set it to always do it by right clicking OBS and going into the properties

trail condor
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Rather, I'm running win10 pro, if that makes a difference

dense jackal
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If you don't mind me asking what is your cpu/gpu and ram? @trail condor

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I wouldn't know the difference if there was one maybe obs does 😛

trail condor
clever mango
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nice pc

trail condor
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(that 127 temp is a busted sensor)

dense jackal
#

niceu

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I WAS GUNA SAY LOL

clever mango
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hardware should not be an issue

trail condor
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Yeah, I SHOULDN'T HAVE ANY PROBLEMS streaming

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so something's fucky

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and it's def with OBS and the way it handles browser sources

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I have a few FAT SE scenes lol

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like really fat

dense jackal
#

how many alertbox scenes

trail condor
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like, I'm a huge widget fan

dense jackal
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are you running at once

trail condor
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Just 1 alert box scene

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universal source

dense jackal
#

but like in how many different scenes

clever mango
#

ok do this

trail condor
#

.... Like 40

clever mango
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open task manager

trail condor
#

lol

clever mango
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have OBS running

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under processes what is the number next to obs64?

trail condor
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(8)

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screenshot inc