#helpdesk-twitch
1 messages Β· Page 192 of 1
yea there in my channel and last night fonz_tv been in my chat since the last 12 or so hours
Alright thanks π
I've got a question. Is there any possibility that there will be youtube version too?
They usually just log what occurs in chat. If they aren't spamming or disrupting the stream I wouldn't worry about them
@bitter tree That's actually in active development right now


umm i don't like it since there a lot of bots on the internet and they could be collecting info. or im just being paranoid .
ah fixed thanks
well anything in your chat is public
@rotund tangle as terra said, your chat is 100% public, which means anyone can come in and get the information. Even third party chat applications give the ability to log channels (I have this turned on by default for any channels I join). The only information they can collect is what is given in the chat. Again, with Faegwent (I think its a twitch information gatherer, run by twitch. but speculation), you don't have a choice. It will be there until they are done gathering the info they want. There is just nothing you are able to do about it. sorry
is there a way to add a playlist to song request ?
@lament blade in the song request settings you can add a backup playlist
just an FYI the HypeCup doesnt load all bit options properly
yea ok becouse i don't want things in my chat like that i want actual viewrs not bots. except mine wich are ardonbot and of course streamelements
the Muxy cheer image doesnt load
in OBS? @hearty peak
the widget
@clever mango where do i find these settings if i may ask ? :c
nvm
found it xD
@clever mango thank you for all your help, kind person β€ ^.^
@hearty peak it's because it's a competitor token. It's supposed to be replaced by something else
It was a pepe before but after we had drama about pepes maybe they forgot to add an image

No SE rocket cheermote... 
Kappa
would be the best cheermote on twitch
π― / π―
One year
I need to know if you can add custom variables
or if the !quote commands use variables we can access
anyone able to help?
There isn't any way to add custom variables, available variables can be seen here: https://streamelements.com/dashboard/bot/commands/variables - but i'm curious what exactly you have in mind
Could anybody help me with an issue with tipping? When i get a donation i have to manually process it and i was wondering if i was able to make the donations be automatically processed where i dont have to accept each one
@lavish shore Ahh yes, this is easily changed, go to Tipping > Tip Moderation and untick Enable Moderation
Disable tip moderation
No problem π
I'm having some trouble starting up with StreamElements. When watching the YouTube videos, there seems to be some inconsistency with what is in the video and what i'm seeing on my screen. Are the videos outdated?
Some of the videos were made months ago and our service is constantly being improved, so some videos need to be remade, yes
My stopping point atm is that I'm trying to set up the alert box but I'm having difficulty dragging and dropping my own images
They don't seem to be uploading
Try clicking on Select Files
If you're not using Chrome and you have issues with the uploader id suggest using Chrome
Even with Edge you should see it, but Edge is not the best choice for using our website
We recommend either Chrome or Firefox, ideally Chrome
I drag and drop a .gif and I see it on the screen, but when I hit the putple "Upload" button, nothing seems to happen
purple*
Yeah, try with Chrome or Firefox, ideally Chrome
Will do!
hey all, havent had a chance to read through the 300+ msgs but when it comes to !sr command, only mods seem to be able to do it? everyone else gets told link is too long
anyone else had this issue?
Chrome worked! Thank you! @tight harness
No problem
Another quick question though. Do I only need ONE alert box for donations, followers, etc. or do i Need multiples?
Only one
Did that sr bug get fixed @tight harness (in response to Briggsy)
Hmm π€ in regards to briggsy's issue I'm a bit confused
.<
Have other people been getting this?
We don't have a library yet but there are default sounds @winter apex
I mean, I know sr in general has a bunch of bugs at the moment
@pine hemlock Do you have a recommended site or source to find sound bites?
Can you screenshot your settings for songrequests @clever kelp
Settings seem fine, i'm looking at them now
Ohh wait 
I see the issue
Your maximum song duration is 10 seconds
@clever kelp
i need help with the themes its cutting in the middle of the page
Lol
sorry just woke up, still half asleep
720p
Tried it at 1080p? the themes are made to be 1080p
i cant
cuz the live is on 720p and i use xsplit
if i want to use 1080p it cost moneyπ«
You don't need to keep it at 1080p once it's in your streaming software, but at least on the site and when you add it into your stream software it's best to keep it at 1080p and then use your streaming software to downscale the resolution to 720p or whatever you want, but if that's the case you're going to have to do it the hard way
Which is dragging everything down to size in the overlay editor
Yeah because it's made to be 1080p π
let me try some settings ill be in chat in like 1 minute
look its the xsplit watermark if i want it to be 1080p
Welp, another reason why i'm happy that I use OBS Studio π
its harder to use i think
Nah
xsplit work good cuz i get once a year the primum from my youtube partnership (i can use it for anything i want)
I was also offered Xsplit Premium for 3 months, didn't use it 
Cool
i have a good for 100 subs partnership
i made the theme work
why its like that?
no twitter youtube and discord after i put the links in my profile settings
It doesn't automatically put that information into the overlay
how to change this to the real links?
Pretty sure it's on the ideas board for that to be a thing though
Edit the overlay, type it in
thx
So my gampe capture has to be a separate source thats underneath the StreamElements overlay source correct?
And the Scenes are like individual things right? So i could havea desktop scene and a PUBG scene and a LoL scene that just switches between my different overlays and adjustments?
is the recent donation auto changing
@boreal wagon Yes
Yep, @winter apex You can have a brb scene, starting soon, different games...
thx
Neat
And you just tick 'shutdown source when not visible' so only 1 browser source is running at a time, because otherwise browser sources in different scenes can still be running in the background
And I can set the game capture to specifically capture an application
Yes
So if i set it to capture, say, WoW and I close the game, it won't be captureing anything but the overlay elements on top of a black screen

Awesome π
When capturing the game, do I want to force scaling or anything?
Nah you don't need to
Allow transparency?
If it's ticked by default, leave it, if it's not, leave it π that's my rule
When it comes to game capture anyway π
Haha thats a good rule
If it's blank, try the cheat hook setting ticked
Now I just got a Logitech C920. What would I use to insert that into the overlay?
Obs
Right click > Add > Video Capture Device
So it is separate from SE

Yes
Yes
SE would only be used for say a border around the cam
Why doesn't songrequests work?
How can I check if the streamelements bot is in the chat?
@winter apex That's trial and error really, have a test π
@fast stone Look at your chatters list, try !ping
I figure when I start streaming I can ask a friend or two to let me know
Yeah
I set up a basic overlay for WoW, I'm just gonna use some of the ones you guys provide for LoL and HotS
Thyre pretty bada**
Glad you like them π
π
When playing from my backup song list, shouldn't it appear as "now playing"?
No, it doesn't show the name of backup songs
Hey I have a quick question is there a way I can link my paypal on stream elements?
Youtube's API runs on a point system. They give us 1 million points per day, with a monthly max of 16 million points, each call has a different amount of points usage. We have to stay within our limit otherwise song requests don't work until they're next reset. This is why we can't have all of the features we want yet in regards to the youtube song requests
@dense raptor When you go to Tipping on the left navigation menu that's the first thing you do at the top
I enter my paypal email?
Yes
wait do I have to be a affiliate?
ok...so when I enter my email what do I do?
Save
Suggested amounts you have displayed on your tipping page
3 fast 5 me
So it should be on? right?
Your choice
If you want it to, i suggest to have it on if you have custom variations for tips
You can click "open my page" and link that to your donation panel
If you don't have a panel click on Edit Panels, click on the giant plus on a blank panel and add one
Ok, thank you.
Do you mind hoping in the voice channel?
Is there a way for it to automatically switch scenes depending on whether it detects an application launching or is that all strictly manual?
I'd rather type, what else do you need help with? o:
You'd rather voice? @lament blade
It says I'm tipping myself...haha
π
oops
It's really late here otherwise I would, almost 2 AM
Its fine.
@winter apex Strictly manual
Yea, if you opened your own tipping page
Although you can set up hotkeys to make it so you don't need to minimise
I have 3 monitors so I can just click into different scenes, its no biggie
Was just wondering if there was an automatic feature i wasn't aware of
I just put "open my page" like you said. Im just trying to link it.
Copy the url
Then?
Put it on your donation pannel
Oh, okay.
Can the custom themes be edited?
I don't havea twitter, youtube, etc. and I want to remove the graphics from the overlay
Of course, you can select those layers and click the trashbin icon
If they're locked you'll need to unlock them in Layers first with the padlock icon
Then delete them or hide them
How would I scale my webcam capture to fit into the overlay border??
Drag the corner? 
you can resize it/crop it
Well dragging the corner keeps the same resolution so I can't scale it perfectly
does Streamelements do all the follower, donations, and sub notifactions?
Yep @spare trail
How do I disable the feature to add videos in the tipping section
alright now I just have to figure out how to set that up 
We are here to help if you find any troubles
I got it! Had to manually type in the resolution values
@winter apex If you have a different shape webcam border then you're either using a 4:3 webcam and need the 4:3 border or you're using a 16:9 webcam and need a 16:9 border
That works π
@spare trail Alert Box widget in the overlay manager π
@lavish oxide https://streamelements.com/dashboard/songrequest/settings It's called media share π
You access the overlay manager by going to My overlays and clicking on the largest pencil icon for the overlay you want to edit
Under tip settings
does it matter what game I choose or can I leave that blank?
If you don't have an overlay yet you can either create a blank one from that page or choose a pre-made one from Themes Gallery
Yes, that's fine, it's just for the thumbnail picture
wait should I do one widget for all or seperate ones?
One alert box can be used for all alerts
oh thats cool
Do you have a preferred way for me to advertise that I'm using streamlabs on my channel?
Sorry, Stream Elements
If you use our overlay manager, tipping system and bot (modded) we can add you to the #402919550066229250 channel to be automatically posted there
Just whatever you do don't post your own link, that's bad 
Super Themes have alert boxes in them already
Pretty sure I am. I'm using the overlay (obviously), I put in my email for my Paypal, and I did the moderator rights for the StreamLabs bot
You can test the alerts by clicking the blue/white bell

Labs is a shorter word and I think my simple mind defaults to typing that instead

@winter apex Did you add a panel for your tipping page with us?
I haven't yet. I do that on my dashboard right?
Actually, make sure to connect your Discord to your Twitch in your Discord user settings > connections
You do that on your direct Twitch page, not the dashboard
You need to edit your panels which can only be done on your direct page
is there a general chat in this discord?
@tight harness i use super theme but i did testing donation in streanlabs but it dont show in the theme
face palms myself
@tight harness Is there a tutorial video on how to set up that panel? I don't want to bug you for a step-by-step if I can avoid it
i am going to sleep good night everyone
@boreal wagon Test donation is streamlabs? 
No wonder it didn't show
We're not connected at all
it have no?
We're not connected to Streamlabs what so ever
...
If you use our overlays you have to use our tipping system too
how to use it?
Donations through Streamlabs will make no effect here
Our tipping system? Go to Tipping, set it up
ok
thx
Once you've set that up, go to Open My Page, and change your donations panel to that link instead
Then that's all set up π
@winter apex No there isn't
i set it up
Told you it's easy π
No problem
Like I said, don't forget to update your donation panel to that new link if you haven't already π
@tight harness I think I can figure it out, do I just need to create like a hyperlink image or something to my donation page?
I thought you meant if we have one but it seems Alice linked you to Twitch's own one
awkward
That works π
Exactly, a hyperlink image would be perfect
I JOINED WITH A QUESTION. lmao so i was setting it up since a friend recommended it over streamlabs and when i set up the overlay it either takes at least 10 seconds to load or will show a different overlay before correcting itself. is there a way to fix this @tight harness ?
WTF
@molten cipher I COME TO YOU WITH AN ANSWER. π yes, use Scene Transition 'Fade' with a transition of a few seconds or use Studio Mode to preload the scenes
Β―_(γ)_/Β― it's fine for me 
@tight harness THANK YOU I WILL TRY IT NOW
Awesome!
YOU ARE WELCOME 
Alice has a time machine confirmed 

So I'm trying to add my camera sources into individual scense, but it's not showing the camera anymore...
I can create one fine, but after that, they no longer show up on the screen
And "FPS" and "Video Format" are both red in OBS.
Just have one default?
How do I get them to stay the correct size for each scene?
Because when I scale the resolution, it changes on every scene
Yeah
Is there a way to have each scene have an independent resolution?
It's due to a limitation with webcams themselves
There probably are ways, but none come to mind immediately
Are you ticking shutdown source?
Not sure if that makes any difference
What would you recommend I do? For instance, the overlay for Heroes of the Storm has an "In Queue" scene and an ":In game scene"
@tight harness i added a fade of 2000ms and its still glitching into the scene or just showing the old scene... π
And the borders for the cameras are different in size
@molten cipher That's only 2 seconds
I think I normally have to use more
Keep raising it until it seems seemless, or use Studio Mode
@lament blade That was mentioned recently by someone else, seems to be an issue with Twitch
@winter apex as long as you don't have the source locked you should be able to scale the same camera source differently in each scene.
@pure forge can you help me with that?
@tight harness ah, I wanted to add you that helped me a lot the other day. I am very new to it, and I have silly questions and you always respond with patience.
twitch is dead
@runic sigil I accepted your friends request π
is twitch down or did fcc lol and Ajit Pai get what they wanted ? becouse i can't get any of my followed channels or broadcast to show up. at all?
nah everyone is having issues
my twitch is fine though?
oh and @tight harness the fade wasnt working but studio mode fixes it right up!
Awesome π
I use fade and it works well enough π
But I don't overly care about it loading slowly-ish to be fair π
lol i dont normally but rn im on a change my overlay kinda mood so EVERYTHING HAS TO BE PERFECT lol
Understood
yeah they used my name Kappa
@TwitchSupport: π We're looking into reports of pages not loading for some users. Hang tight. ^RSS
@pine hemlock Ask for royalties 
ok so might be just twitch with some users
Yes
seems to be back
Excellent π
Can somebody help me figure out how to fix my chat module on Twitch?
What seems to be the problem with it?
I have it activated on my chat, but no notifications pop up
Chat Alerts?
Yes
What events do you feel that you're missing?
When someone follows me, the alert doesn't show in my chat.
Testing now
It works! 

how do I create a command that indicates the channel of a friend in the chat, showing his channel in the chat?
XD
@tight harness so on my panels I have an image that links directly to my SE tip page. Is that all I needed to do?
@runic sigil When you make a custom command you'll see command template at the top, select the shoutout one and customise it how you like π
@winter apex For tipping yeah π
Is there anything else I needed to do aside from using the overlays and modding the bot?
To get into #402919550066229250? nope
Do you guys have images or anything for use in panels?
You'd do with linking your Twitch and Discord in your Discord user settings though
Don't see anything in your discord profile
@tight harness β₯

LAST QUESTION I SWEAR! the chat box works for some overlays but not others
@winter apex added you π
@molten cipher When you say it doesn't work for other overlays, what indicates that it's not working? So I know what it might be
The panle pictures are .psd, can those be used??
Maybe π€
i mean i spam my chat and the chats i send show up on one overlay but not on another. lol ill send a screenshot since im bad at describing
Are they both 1080p?
small but you can see how its not working
The overlays
yea theyre both 1080 from what i know
Is it just the starting soon it doesn't show in or others too?
its just that one
I know what the problem is
All of the pictures are bigger than 1 MB LOL
The chat widget isn't present in your starting soon scene
Want me to duplicate the chat widget from the other scene into this one?
That'll fix it
yes please
i had gotten rid of it cuz it looked like my chat was smeared so i thought i had two up[
thank you!
I used that to duplicate it to your other overlay
Did you want the text that dark?
I think you know how to change it if you don't π
Text Settings π
No problem
@tight harness Do you have any other pictures of your guys' logo thats less than 1MB in file size?
Thats the limit for panel uploads
Just trying to find the one I use
I found one that works, it isn't the logo but it's one of the panel ones
This is the one I use
Obviously doesn't work great on light theme π
The one I posted I mean π but yeah, works really well on dark theme
Any recommendations for flashy panels for bios, pc specs, etc?
None come to mind
has something like $savetofile in elements?
We don't use text files, we like to keep everything online so you can use it wherever you are π
Okay, but is there something I can use that replaces and saves online?
All of the things you'd normally have in text files on other services is all stored in here: https://streamelements.com/dashboard/session π
So how does the song suggestion widget work?
Song suggestion widget? π€
Songrequest
Sorry
They use the chat command and it automatically adds the video to the queue?
Song Requests are all done from the Song Requests page, the only widget in regards to songs is the current song widget, which just shows the name of the currently requested song (requested songs only, not playlist songs)
i feel strange butting in, but does anyone know how to disable !donate?
Yes, that's right @winter apex
So lets say they link a song thats inappropriate, what would i do?
You skip it π
And I do that from my Songrequest tab?
Media Share is another story, Media Share is where you show the video on the overlay as well
Yeah i'm going to avoid that
Either that or !skip in the stream chat, yeh
But there's a known bug where the next song doesn't load when you use !skip currently
So if you do, make sure to do !play afterwards
Yes
No spotify?
Spotify denied us dev access
we'll try again in the future, we just don't want to bug them
We'll get it eventually π
We only recently got Discord Partner, all in good time π
Um, how do i edit widgets for the stream? My stream says current song: No song but i have a song playing..
Oh. So I need to make a song playlist then it will be shown on stream?
The songs need to be physically requested into the queue to show
Oh.... alright. I get it now. thank you
Youtube's API runs on a point system. They give us 1 million points per day, with a monthly max of 16 million points, each call has a different amount of points usage. We have to stay within our limit otherwise song requests don't work until they're next reset. This is why we can't have all of the features we want yet in regards to the youtube song requests
No problem
@sleek flume Go to your stream elements dashboard>Bot Section>Chat Commands>Default Commands Tab>Find !tip>Click the pencil on the right>Remove the command alias donate.
How do I get the text under the actual alert of subbing to use two lines, I use a gif for the sub alert and if someone puts a message its too long and goes outside the gif
@atomic lotus Go to Text Settings, next to Secondary Text you've got Advanced, I believe in there if you play around with those settings you should be able to achieve that π
Ok I will try, I think I tried but maybe I was doing it wrong haha
It's 4 AM for me so sorry if that's not right π
Go to bed!
I'll be getting some sleep soon 
π
How can I test follows on streamelements?
There's an event emulator in the bottom left, blue circle with a bell icon
I cant find the blue circle with a bell icon. What do i have to click first? Im at the dashboard page
How do I change the delay in the sources loading on OBS?
@lament blade My overlays, click on the large pencil icon to edit the overlay you want to edit and it's in there
Click file, settings, advanced, under stream delay click enable and choose the time of delay
@winter apex
I don't want to delay the stream, when I switch scenes thers about a 2 second window where none of the overlays load
@tight harness Ohhh alright thanks
I just want to eliminate that delay
Oh sry i dont know that @winter apex
@tight harness do you know what might cause that?
I believe it's an issue with processing speed/internet connect.
I run low spec and have the same issue.
Are you HotS overlays less complex?
Theyre the Super animated ones on SE
In instances when I swtich for a scene without an overlay to one with one, there is a small load delay.
I'm in bed now, sorry. It's 4:20 AM 
One of the way I have gotten around then is prep your transition in studio mode, it should load your overlay before.
How would I do that
Under recording, hit studio mode.
Okay I have two screens in front of me on OBs
Tutorial #2 - Scene Transitions with OBS Studio Mode ----------------------------------------------------------------------- π StreamElements π -------------...
Happy bed time π @tight harness
Oh okay
So you basically prep it that way
Makes sense
I guess my LoL sources just take longer to load than my HotS ones
Which is weird cause the HotS ones seem way more fancy
When I try to add a command to use my channel's emote, it displays the text and not the actual emote. How do I get that to work?
You would have to gift the bot a sub or try and contact twitch for a free sub
ah ok, thanks @stuck hamlet
Quick issue, !give command was deleted, How do you add it back? I'm now unable to trade currency to others on the channel, ive tried adding the command manually but there are no variables to send currency
!give cannot be removed, it is a default command
Hmm it doesn't look like my stream popped up on the #402919550066229250 page tonight
hi, i clicked by mistake in refresh overlay using the stream elements ground control
and now my overlay says (help) in the bottom right corner
any way to fix it? without restarting the stream :S
Anybody awake?
hello
ummm I don't think so? It just shows it in my ground control π

I believe we are only accepting beta testers right now, but i may be wrong
can you show me what it looks like
just says Custom Bot Name and i checked it on , then ask for name and the 0auth token
i would screen shot it but ground control is on my stream pc sorry
Are you using our tipping service and overlay?
yes i use everything through streamelements
Alright, do you have a bot account you'd like to associate with it?
oh that makes sense now
We'll go through the steps and see if it's active for you 
i need to make a bot account
Idk why i was thinking it would just change the streamelements name
haha
I mean, it's basically just masking StreamElements name to something you own
so like, you could have the bot run through your account
yes correct makes sense now haha, i shall try it that way ahah i was just trying to use some random name 
if its not active for me no big deal π
thanks for the hlep
no worries!
okay now that is working is there a way to get the robot moderatier icon on it or will it just have the normal sword
it will be a normal sword
the robot icon is only for verified bots i believe, and is a part of an extension
Otay
I am using stream elements as overlay, bot and tipping
So i can then ask for the "sellout" role right?
Is there a way to move multiple elements in the overlay editor?
at once, unfortunately not
π
I just noticed the {currency} parameter
can I set that somwhere
or is that just a macro for $
thank you
its whatever your tipping setting is set to/what people donate in
im not sure with AUD,
ahk
you can test it
is it correct that, in order for your follower alerts to work, you have to be streaming from your CPU instead of GPU? i've seen this on a couple of posts
Uhm what are you talking about @dense flare
That doesnβt matter at all, my friend runs on his GPU and gets alerts and I run on my CPU and get alerts
well, thought so, some people told me the alerts would not work on GPU and i wanted to make sure, thanks
Donβt listen to the trolls
Yea just come here if you need experience people LOL
You can remove any aspects of the overlays you don't like
If you dont want to use a webcam, you can remove it
hello, my host alert does not work, what should i do? follower alert does work normally. π thx.
Twitch doesn't have a "notification system" for hosts (unlike follows, subs, raids, etc.) so the only way for StreamElements to know that you are being hosted is to connect through you to twitch. This connection is made on:
- SE Dashboard page - https://streamelements.com/dashboard
- SE Activity Feed page - https://streamelements.com/dashboard/activity
- Ground Control desktop app - https://streamelements.com/groundcontrol
Please have one of these open during your stream in order to receive host event notifications.
i have already connected twitch account to streamelements and made 2 layouts for cs and pubg and im using OBS studio and made websource and everything is fine. I have modified host alert sound and picture and everything seems ok but it just does not show up.. π¦
i can preview it on your site but somehow online it does not show up. Did i understand your answer right?
OHH now i got it
i have to keep one of those sites open during the stream, sorry my english. π
@stuck hamlet i downloaded now ground control, so should i now get all the alerts automatically if the program is running all the time when streaming? this program is very good for handle youtubelist to pause/resume also!
yes
hello. i have a problem with my overlays. it doesnt notify me when i get a new follower or donation?
Do you have your dashboard open or the Ground Control app?
if i use streamelements, will i get featured in the sellout channel if i go live?
So you've recieved a follower, but didnt get notified?
If you use, bot, tipping and overlay, yes, we will add you to that channel
send proof at streamelements.com/onslaught/tip
thats a joke
pls dont
but, your donation panel on your channel is streamlabs
not streamelements
Why turn it off, when you can put our there 
Go to your channel, and right below the player on the left, "edit panels"
hello. i have a problem with my overlays. it doesnt notify me when i get a new follower or donation with no sound?
Thanks!
So you've recieved a follower, but didnt get notified? @bold schooner
yes
When was this?
What do you mean?
when did you get a follower and it did not notify you
its been doing it since ive hit 25 followers and im on 32 followers now
so give or take 2-3 weeks ago
or should i say its been happening for 2-3 weeks now
@stuck hamlet hello???
im using FORCE FIELD ANIMATED SUPER THEME
yes i have
What version of OBS are you using?
is it possible to get the overlays to load faster? It currently takes 5-6 seconds for it to load and it quite a hassle when switching scenes.
where do i find that out
!load @spring shard
@spring shard, Loading time for overlays will vary based on how internet speed, ping to servers, and how much is included in the overlay. Using studio mode, you can preload your next scene before transitioning so that no loading appears on stream. You can also use a longer transition time. https://youtu.be/W8iWsD2Lq3U?list=PL_9rga23xIlJDyaOnO2avbss-PHm28oNs
should be at the top of the program @bold schooner
OBS20.1.3
yes
That may be the cause of the issue, a lot of anti viruses dont like OBS Browser Source, especially pop ups
Oh ok. Guess I can't use any of the standard themes then. 
Thanks for the hard work and swift answer @stuck hamlet
Why wouldnt you be able to use them 
7s delay while switching scenes seems a tad too long for me.
Where are you from?
whats your ping to streamelements.com?
4ms
what overlays are you trying to utilize?
I use the green flare one. Not the animated version.
I don't know why it would take you 7 seconds to load the overlay.. seems exessive.
I'm guessing you dont like studio mode?
It's alright. I'm just confused by it, haha. Guess it's the best option to preload them.
Any antivirus?
It's not like I switch between all of them all the time, it's usually just 2 and then start/end
Nope, no Anti Virus.
But yeah, best option seems to be to use studio mode. I'll have to learn to live with it. It's not that bad. π
Cheers guys! β€
hello can u help me!
i need help please!
how do i check my alerts from the alert box (i mean how do i check its working)
ok found it
i need help
Well you're in a support channel so just go ahead and describe what you need help with or ask your question. Thanks
Okay, i'm trying to link streamtips to streamelements and it says import failed
tried different browsers and it didnt work
hmm
Okay I'll look into it and mention you when I find something out
Best way would be to open the network tab of chrome and try to import, and see what the error is there
!error @unkempt hemlock
@unkempt hemlock, On the page that gives an error, press F12 to open Developer Tools. Navigate to βNetworkβ at the top and then Select βXHRβ in the filter section. Try the action again that gave the error and note in the network tab any red text. Please copy and paste the error information that is given when clicking on this red text.
hello can i have help please!
i want to transfer all my overlays to another stream!
please
If you log in on your streamelements account somewhere else, you will have access to your overlays, what are you trying to do? 
im trying to transfer my overlays for 1 account to another account
I don't think you can share overlays
thats not possible
ohh ok...
Why does my Ethernet say invalid ip config
You really would think I never used google
I had a sneaky suspicion 
Text font is not the same as in streamelements editor - do I need extra fonts on my PC?
I vaguely remember something about the font size being slightly different
The style, or size.
What is the name of the font?
Changa
Whats your version of OBS?
Can you refresh cache?
yea
or will my CPU die fast π
I stream nvec
π
ty
if you have text scrolling, 60 fps isnt that important
if you have kappagen or the cup, 60 will be a lot smoother
thats what I wanted "smoother"
trying out that new animated overlay
so many moving stuff in there π
The Force Field one?
yeah
I dont really like to have all the overlay and alerts and everything on cloud because of my ISP some times just dont have connection to SE... but some times...
Hey I'm trying to set up Snip track id
But my Text seems to be blurry for some reason
what's snip track id?
It's a program that reads from audio players, and writes to a text file
i.e spotify
so you can add a text source from file
text seems to only be blurry in the second scene :/
Ok so you'll need to adjust the text settings in OBS
did you stretch the text without changing the size?
hmm
I think it was like that from the getgo
but I'll try again
Also any idea if the teko font in the overlay editor is the regular version?
trying to replicate the settings
Also what's the TT button, is that auto capitlization?
near italic, bold etc
Not sure about "regular" version. You can find it on https://fonts.google.com
TT is all uppercase
the one on the ovverlay looks slightly darker, probably the shadow
lolwat does this font not have a hyphon :/
nvm it was some other similar character
π
is there a way to set a custom text size in obs, rather than the preset list :/
28-36 is a pretty big jump
Guess I'll go bigger and reduce the size
If you click where the number is can you not manually type it in?
You got it π
ok, think i got it all sorted... Sory for spam :p
No problem π
Nice job!
π

Hi everyone, can you tell me if I can translate the bot's response into the minigames? example "wants to duel you for 100 chords, you can! accept or! deny within 2 minutes"
My OBS fails to launch, giving the message 'failed to find locale' ive searched around but this error seems unanswered.
@tight harness are you there?
@runic sigil Not at this time. This could be possible when default command responses can be edited (planned)
Yeah I'm here
what's the #402919550066229250 channel about? lol
It announces when people go live, but only the ones who request to be there and use stream elements
@runic sigil These are the only responses that you can change currently in regards to duels:
Have the bot modded,uses the tipping page, and uses the overlays
Ah okay. Gotta use the overlays from the superthemes gallery or even the custom ones that we make ourselves?
Custom ones are perfectly fine
Thanks. I'm still exploring around. Having the bot modded means to have streamelements listed as a moderator on my chat right?
Yep, and join the bot to your channel
Join the bot to my channel?
@tight harness I understand, it would be nice to be able to translate that part as well.
I agree π
for the overlay do you paste https://streamelements.com/dashboard in obs?
!add @minor acorn
@minor acorn, To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :check_mark: βShutdown source when not visibleβ https://youtu.be/KDvLynUqXI4?list=PL_9rga23xIlJDyaOnO2avbss-PHm28oNs
how do you get your overlay url
check out the youtube tutorial that was just linked
k thx for the help
No problem
I spent my entire night last night setting up my overlays and didnβt even have time to stream 
When you're done you'll be glad you put in the time though π
Yeah itβs a satisfying feeling. Iβm still wondering why my animated Heroes overlays loaf instantly but thereβs a delay on the simpler League overlays
I can use studio mode like it was suggested, but it just seems odd
No
as i cant see it on my dektop right now
It may seem simpler but the animations may be longer
You should only see it on your stream
Youβll see it pop up on OBS
i have only one screen
It will be difficult for you then
Yeah
use a second device like a phone or tablet if possible
Youβd need to tab when you hear the donation alert
to monitor chat and use chat alerts
Or use a second device yeah
oh. i remember that i have an old screen somewhere standing around.
I have 3 monitors. One for gameplay, one for OBS, and another for my stream so I can see chat and interact
With two monitors, you could add a Chat widget to your stream so that when youβre looking at OBS, you can see your chat
I generally don't recommend watching the preview in OBS because that's something else for your system to render
You would just need to size it and place t somewhere on the overlay that isnβt going to draw attention away from your game or cover anything viewers want to see
I disable mine and just use chat and ground control to monitor events
How do you keep up with events without OBS?
Unless I need to see something in OBS
Do you just keep your dashboard up and read from there?
Iβll probably end up bugging you when I start streaming later tonight on how to do that, disable the preview to save on CPU usage
I want to see how stable the stream is tonight and make adjustments where necessary
@winter apex do you have our ground control app?
my 2 monitor setup while streaming https://i.imgur.com/ceqOoT0.png
right monitor is FS game of course
ooooh i'm a left monitor is game boi
Top left Discord top right OBS with preview disabled so you can switch scenes bottom right is ground control presumably and bottom left is ?
OH
Twitch chat?
yea
It's a lightweight twitch IRC client
nah chatty is a third party program he uses so he can track many different channels chat's at once
Hi there! How do I add a Super Theme Overlay into one browser source into OBS? I tried to use them on individual scenes which took over my CPU to 100% 
Are you using a static or animated theme @tribal drum
I was originally using an animated one but my CPU cant handle that with the 100% usage so switched to a static one
But still 100%? What is your cpu usage with a normal overlay and not supertheme?
!add @tribal drum
@tribal drum, To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: βShutdown source when not visibleβ https://youtu.be/KDvLynUqXI4
No not 100% thankfully with the static π
You can't run them all at the same time in different scenes π β "Shutdown source when not visible"
That too^
Got that now π I was more meaning how can I add the 5 pack to one browser source for the static pack π its just i saw it on the https://blog.streamelements.com/8-obs-tips-to-make-your-stream-run-smoothly-a8d634b34bce but i cant find anything to tell me how to do this π
Each overlay is it's own browser source
They're different webpages that are loaded when you are using them
lol ah ok xD
so its best to have all five in 5 browser sources held within one scene?
No
oh
1 scene for each browser source
this way when you switch between them, it activates one and deactivates another
hmm...thats not what the image shows on the 8 tips site...if you look it shows a whole bunch of browsers under the "Sources" area. It looks like they are all held under almost a "master source" which can be clicked to show/hide...
That's correct
That's how the other guys do it
Each piece is it's own browser source
With SE all of the pieces are put together in one overlay
then added to OBS
as a single browser source
redueces bandwidth
as if its trying to load 10 browser sources uses more bandwidth so the cpu hangs so dropping frames
Each scene is a combination of multiple overlays and sources combined into a single browser source. Itβs easier for your COU to load one browser source instead of multiple sources.
CPU*
Thatβs why you have one scene thatβs like the countdown to starting your stream. Then you would switch to your chat scene. Then to your game scene. Etc. etc.
Yeah that is what I have been doing π just confused from the tips website which shows me an image with 1 browser source that you can click to show 11 or 12 other browser sources attached
And I was trying to figure out how to do that
But thats ok...i see where Terra is coming from
Thanks guys for all your help and advise! Appreciate it



Hello guys! Can I have question about text to speech in tipping process? Will be added any new supported languages?
It depends on the langauge available of the text-to-speech providers and also how many it would be used by @round otter
What language would you like to request?
if you have a streamdeck, or like hotkeys, you can do all the sources in one. You just have to master those hotkeys, or the streamdeck. Then it can hide/show certain overlays when you want them
@tribal drum
@weary mist any headway on that bug I brought you yesterday?
So trying to setup the Follower Goal, but it not showing the correct information? is there a way to fix that?
@clever mango Czech language
!totals @forest stag
@forest stag, If you are using the total follower/total subscriber widget, reset your session from the Activity Feed to fetch updated data from twitch. If youβre using goal widgets, you can edit the progress of any goal by going to Activity Feed > Widget Data > Goals. This can also be found in the overlay editor by selecting DATA (next to WIDGETS) > Goals
@round otter I'll get back to you on this
@lament blade Thanks that worked
one more question.. Is there a way to setup to approve song requests?
@tough linden I have sent it on over, but today is a day off for the devs. Tomorrow I can bug someone
@forest stag if you give trusted mods "bot supervisor" access to your dashboard they can preview and delete song requests from the queue before they play. Songs can also be deleted right from chat with !removesong
twitch stats down for anyone else?
I have a question, does Stream Elements work for YouTube or just for Twitch
well
technically you could use the overlays for either
but pulling data, chatbot etc I believe are only for twtich
twitch*
Ok Thx
@digital crag-Inbound#2215 youtube support is around the corner
quick question, How do I make a shoutout command that displays the persons twitch url? I'm looking at all the variable and the url ones are confusing to me
Im still a bit struggling with songrequest, after i skip a song on my friend his stream the next song wont play. Anyone knows how to fix it?
@paper ferry create a new custom command, there is a template for that
Is there a way to make the link in the shout-out command clickable?
You could put twitch.tv/ before the username variable
@tight rover are you using the template?
@ebon atlas I am.
At the moment, it returns the correct text for the URL, but it's plain text, not a hyperlink.
Just tested it, here's an example: Check out thealakazamking at https://twitch.tv/thealakazamking!
Only discord added the link. On twitch, no link
got some questions ...
-
starting with a TTS feature "Announce action"; I don't notice any difference, what does it exactly?
-
Can you have TTS as variation? for example, if sb. donates 3.33β¬; that I have another Voice than usual
-
for the widget "event list", is there a way, to have a min. amount for "hosts" that it will be shown in the list?
-
when I change the duration of an alert, the animation/picture is gone, but the text&name stays there. bug or did I do sth wrong?
@tight rover I think I found the problem, make a / at the end then put a space after it
Example: Check out thealakazamking at https://twitch.tv/thealakazamking/ !
βοΈChill StreamβοΈZelda: Wind Waker [GC Original] I Kno De Wind, I Kno De Wae #TeEm #Erox #Theraccpack
hmmm
It's because it's adding ! into the link
No problem
Hey guys, does streaming elements have a thing that writes in chats when someone host me and with how many?? I need to enable it if I do. So if I ever have to stream from my PS4 straight.
I believe so
Do you no da wey?!!!
In your overlay, where your follower notifications etc are there should be one for hosts, and I think there's an announce in chat option
I need the announce in chat
@ripe elbow under modules ---> chat alerts
launch
Thank you.
then what do I do
Create an amazing overlay with StreamElements, watch our video guide to learn how. ----- Tipping page setup: https://youtu.be/eLzxRkq7tJo Add KappaGen to you...
Copy the link and put it in as a browser source π
^^^
I use stream elements is there a certain amount of viewers I ahve to have to be in sellout
There's no viewer requirement, no
cool
If you are streaming with StreamElements:
- chatbot (modded and in chat)
- tipping service (link in panels below stream)
- overlays (theme or custom)
i have all i thyink
I know 3 and 1
2 I am pretty sure
u can check
I have twitched linked to discord
you have streamtip linked rn asd your tipping @eternal oracle

everything else is good to go
Importing is not the same as linking, you can't link the 2 services together
You need to switch to our tipping system
sellout says to ask in here to be a sellout if I'm using bot, overlay and tipping...so...have I sold-out now?
@vernal pike Added you π
check again
Nice @vernal pike Don't forget to turn on the tipping presets 3,33/4,20/6,66/13,37 they give a higher conversion and help you with the transaction costs
the link in ur bio is still streamtip
your tipping page https://streamelements.com/warboyrose/tip
got it
I need help
Ask away
ok
so im trying to make a stream overlay
Using this
how do I do that?
youtube isnt helping
Is it meant to be a starting, brb or ending screen? π€ wouldn't really work that well for an in-game overlay
Legendary Did I get it set up
Now you have π
@silent loom if you took the background out so it was just the name and orange creeper, that could sit at top of screen
also does anyone know how to group screens togther
like if I want a rocket league one, a overwatch one
You have them as separate scenes, they're not grouped together
wot he said
yea


