#helpdesk-twitch

1 messages ยท Page 173 of 1

tight harness
primal skiff
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Alright, thank you!!

tight harness
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Whatever your PC can handle

primal skiff
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Oh man I accidentally deleted it

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Nvrm

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@tight harness can I use all of the overlays except the camera?

tight harness
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You can delete the camera border if you want

spiral cloak
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@hollow zinc you didn't read correctly; if you upload at 640 x 201 it will remove 1 pixel (technically this is the correct size but now it's missing information) but it will stretch the image regardless

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i couldn't seem to get it to not stretch no matter what i did

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so i have to assume the border is outside the header window

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or space, lol

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(the correct term is hard to use when i don't know it)

hollow zinc
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gimme your StreamElements profile

primal skiff
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@tight harness ok

native rain
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i am trying to set up commands for the future and i can't seem to figure it out..... halp?

weary mist
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@native rain can you explain what you mean, or what you are tyring to do? Then we can work out how to do what you want ๐Ÿ˜ƒ

native rain
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i am trying to add some commands of my own and they seem to not work when i type the command in my chat.... am i doing something worng or does it not work while i am offline?

weary mist
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it will work while you are offline. Let me check your account to see whats up. What is your twitch name?

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actually, it looks like you currently have the bot muted. You can unmute it from your dashboard page ๐Ÿ˜ƒ @native rain

native rain
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oh..... thats why lol

weary mist
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๐Ÿ‘ ๐Ÿ˜‰

final onyx
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ok so song requests arent working

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i enabled them but nothing is happening

weary mist
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@final onyx ok, let me check it out fo ryou. Give me a minute

primal skiff
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I need a tutorial how to set up things from the beginning

weary mist
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@primal skiff check out the link that mee6 posts in #welcome there are tons of tutorial videos. you can also check out the knowledge base, it was very recently updated with everything you need to know

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ah

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@final onyx you should join the bot to your channel first (make sure to mod it)

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then people can request songs

primal skiff
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Does it show how to add the game capture the overlays the texts etc???

weary mist
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Game capture is done through your broadcasting softawre (OBS or xsplit are common ones). As for the text, yes, all that is explained

last tangle
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What exactly was the extension uopdate supposed to do?

idle flare
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@swift parcel meant to post in here, how do i make countdown count up and not down, and how do i reset it?

weary mist
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there is no way to make the widget count up, she may have not realized that is what you where looking for

idle flare
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is there a way to reset it?

weary mist
idle flare
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with ground control or something?

weary mist
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As for reseting it, you just need to reload the overlay (as long as you have shutdown when not visible, you just turn it off and back on. Refreshing the cache should do the same thing)

idle flare
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ok yeah

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one last question

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is there a way to automatically clear my cup without going on the site

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it doesn't matter if i switch overlays it still fills up from last time

final onyx
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how di i join the bot?

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how to add bot?

idle flare
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maybe the reload overlasy button on GC does that?

final onyx
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@weary mist

last tangle
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Anyone know what the update to the twitch extension was?

clever mango
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Right side of the SE dashboard

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@last tangle Added store redemptions and some performance/cosmetic improvements

last tangle
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On the twitch extesion? Why cant I see it on mine?

clever mango
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what is your channel name?

last tangle
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kwACEy

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All I see is my leaderboard

clever mango
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Click more stats

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at the bottom

last tangle
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Oh i seeee

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thanks

clever mango
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We'll adjust the wording since it's no longer just stats

weary mist
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@final onyx did you see Terrabucks image? I was away from my computer for a bio break

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looks like its working, ๐Ÿ˜ƒ

subtle edge
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So the themes all seem to be cut off at the edge

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the ones I've made and the premade overlays

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when I launch them they get cut off

tight harness
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Are you launching them in 1080p? Because they're all made to be 1080p

subtle edge
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yeah I set it to launch in 1080

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my monitor resolution doesn't need to match does it?

weary mist
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no

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is it cut off in the browser source, or on the site? @subtle edge

subtle edge
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brower source

tight harness
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Have you tried Ctrl + F?

subtle edge
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it also does it when I launch in a tab

weary mist
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open the browser source settings, and make sure the width is 19s0, and the height is 1080

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and if you used a theme, make sure you have the size of the overlay on the site set to 1080p, as they will not scale down if you change it

subtle edge
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Thanks I fixed it

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I derped when I set up the source in OBS

weary mist
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๐Ÿ‘

lament blade
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Hi! what stuff do I need to Improve my channel here?

weary mist
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no need to paste your link, you have it linked to discord

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and that question would be more suited to #welcome

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for improvement, I would suggest modding StreamElements in your chat, and using our tipping page instead of the one you currently have linked

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Then you can make full usage of all our features, including the Overlays

gaunt light
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@lament blade have you taken advabtage of all stream elements have to offer ?

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chat bot , timers , chat commands , loyalty store. overlays and an awosome no commission atall tip page ?

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advantage *

weary mist
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take it from the guy that visited our offices ๐Ÿ˜‰

lament blade
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@gaunt light Nope Just use the notifs , I don't know how to use those stuff. I have tip page via stream labs. The Song request thing and points while watching I don't have any idea pls halp.

gaunt light
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yep , i am so hooked to them i wanted to see the headquarters

lament blade
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@weary mist Sorry didn't know.

gaunt light
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let me give u a methafor

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u just said u have 10 banks right now 5 run ur income.

weary mist
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its good. We are here to help. you can import all your stuff from StreamLabs, so you can have all your data here. I am sure Denatherion can assit you in getting everything set up, he has asked all the questions once already Kappa

gaunt light
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insteaf one bank that gives u everything for free

lament blade
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@gaunt light I don't get it. Yes give me a mentor.

gaunt light
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yep i will help u if you like tomorrow at 19:00 gmt+2

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u can add me friend

weary mist
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its like going to 5 stores to get the ingredients for one pizza

gaunt light
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i will help you set everything up

weary mist
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we are that one store you can go to in order to pick up everything

gaunt light
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yea

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scalper better yet just get the pizza and for free

weary mist
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we also have a youtube channel with a ton of how-to videos

subtle edge
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@lament blade what they are saying is stream elements does the same stuff as what your using so you might as well just use elements

weary mist
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that too, lol

lament blade
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@subtle edge Ahhhhh

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*Facepalms.

gaunt light
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you can also check out thier entire youtube guide on how to everything i swear it took me an hour to run a full top like stream

lament blade
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Where is the guide?

gaunt light
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espaicly the tip page as compare to other i never bother to check take no fee or money out of u

subtle edge
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honestly what I know about elements I got from disecting premade overlays like some kind of mad scientist

gaunt light
lament blade
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Okay ๐Ÿ˜ƒ

gaunt light
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go over to overlay section oick up and start exploring the possiblities

subtle edge
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I'm going to be making stuff as I stream which should look rather crap

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XD

lament blade
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Streamlabs have them gifs that pop out but when I tried elements for follows notifs iz da bomb.

gaunt light
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there is alot of self work which is far rewarding then anything u'd see out there go get u pizza brother

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streamlab is old fashion in my taste it is dead and outdated.

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the fact they are since the beginning of time and have no basic feature like here , nonetheless support like this . they shouls just pack everything and move to Natanya ( for isrealieswho got the reference )

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FYi i am still up to help tommorrow regardless.

subtle edge
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@lament blade you can direct message me and i can help however I can

lament blade
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@gaunt light That's true. :l no help me in streamlabs.

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@lament blade Ohh @gaunt light What time is that in Philippine time? I'll go watch that video first.

gaunt light
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here u have a question answered in a min.

weary mist
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haha, here, you get all the help you will ever need

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if you can't tell, lol

gaunt light
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check that out 19:00 israel compare to phillipins iam fron my phone

lament blade
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Can you guys also help with finding true love? I know it's a long shot but might as well try haha.

gaunt light
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and we arent even the support here i am acustomer like u

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that a bloody community by defenition

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or how ever u spell that

lament blade
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It says.

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Philippines is 6 hours ahead of Israel
12:01 AM Wednesday, in Israel is
6:01 AM Wednesday, in Philippines

gaunt light
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I can give u tios

lament blade
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๐Ÿ˜„ There it says above^

gaunt light
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tips*

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Add me friend will contact as soon as i can

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Studying for a degree limited time.

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and if i made u in less then 1 hour u got no execus ;)

subtle edge
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I've got it @gaunt light if need be I'll tag you in ๐Ÿ˜ƒ

gaunt light
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was talking to Mind but u csan also

subtle edge
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I am already messaging mind to help him XD

gaunt light
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great !

lament blade
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Yiz ๐Ÿ˜ƒ

rancid coral
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Hmm. Im having an issue where my alerts will pop up slow.. gif will pop up. Then like 20 seconds later the sound will go off. Is that just my computer?

pine hemlock
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@rancid coral check if it does that on the website as well. I haven't heard of a delay like that

lament blade
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Thank you , to @subtle edge *Bows.

subtle edge
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No problem bud

tawny ruin
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How do I reset all points to 0 ???

tight harness
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@tawny ruin On the website you can go to Leaderboard and there's a red button that says Reset

tawny ruin
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ok thanks

tight harness
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No problem

peak dock
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hi, is there a way through variables for someone to input their own message after a redemption? ie : they use the command !redeem tshirt and then are able to type their size after it without the bot issuing an error? thank you!

tight harness
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@peak dock When people redeem via the store you can ask them to include requirements, such as their size. it's part of the creation of items, the 3rd page

peak dock
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Okay! I didn't see that Thank you!

tight harness
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No problem

peak dock
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Ah it works perfectly. I just have just clicked right past it. Thanks again!

tight harness
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You're welcome ๐Ÿ˜ƒ

slender anvil
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hey ground control isnt putting songs requested in my song queue

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its showing up but not playing

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also what is mediashare?

weary mist
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@slender anvil mediashare is so that you can share videos from song requests on your overlay, if you add the widget

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as for the first part, go to %appdata% folder, and delete the ground control folder, and re-open the app

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that "should" fix it

slender anvil
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ok

winged sundial
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is the refreshing of song requests fixed ? I have to refresh it in order for it work after some song where not put in

weary mist
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@winged sundial it should be from what I hear. If you delete the "Ground control" folder in %appdata%, and then launch ground control, it should work fine. It works at least for me in testing and while streaming

winged sundial
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not using ground contorl

weary mist
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ok

winged sundial
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i just usually have a window open for sr ;0

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๐Ÿ˜ƒ

weary mist
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Can you DM me detailed step by step on how to duplicate the issue? I am going to bug people

slender anvil
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i have a backup song playlist and the requested song wont play after the song that is still playing

winged sundial
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i do also have a naother list playing but i alsways have to move over to refresh if people request songs

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and i can't type tonight lol

slender anvil
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me neither lol

vapid rapids
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hey guys, no bits falling again in cup on stream

stuck hamlet
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I'll have a look again @vapid rapids

weary mist
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@slender anvil @winged sundial if you both can give me a detailed way to duplicate it, that would be wonderful. just send it to my DM's. So far, I stopped having the issue when I did the ground control thing I described, I just don't use the site for SR, as I use GC for both SR and events that pop

stuck hamlet
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@vapid rapids did you change anything on your cup? or randomly broke again?

vapid rapids
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randomly broke

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i havent even logged into stream elements

slender anvil
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all it is if someone requests a song the playlist that we use as are backup has to finsih the Whole Playlist before playing the requested songs

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also how do i get the audio from ground control to play on my stream but i dont want to hear it

weary mist
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I use a program called Audio Router to do that

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@slender anvil try the "go to your %appdata% folder, delete ground control folder, and start ground control". Then let me know if it continues to do the same issue

slender anvil
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same issue

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i just installed audio router thanks ๐Ÿ˜ƒ

weary mist
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it should wait at least until the end of the current song playing

slender anvil
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no it waits until the end of the playlist

weary mist
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ok

slender anvil
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i got it fixed

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however it shows the wrong song on stream

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it shows the requested song

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not the song playing

weary mist
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it will not update with the backup list at the moment, but that is a planned feature

stuck hamlet
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@vapid rapids could you refresh cache in the properties of your browser source of the cup for me?

weary mist
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we are limited because of the youtube API, and getting that information would consistantly push us over the limit

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same reason we can't do searching song requests, lol

slender anvil
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lol

dark fractal
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Is there a way I can get my donations from streamelements to streamlabs?

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cus i can only get them from streamelements to streamlabs?

stuck hamlet
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huh?

vapid rapids
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i refreshed btw

stuck hamlet
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i see the cup refilled

weak pelican
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ok

slim cairn
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@weak pelican are you making a overlay from scratch?

weak pelican
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no i found one on google

slim cairn
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So you aren't using one of the premade one's Stream Elements provides?

weak pelican
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no i just heard about stream elements from a friend i didnt know they had overlays

slim cairn
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Ok, so go in the overlay editor, press add widgets, and add the alert box

wide stream
lament blade
slim cairn
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@wide stream Are you using the csv file directly from ankhbot?

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@lament blade Message one of the SE champions and if you have 100% SE stuff they'll add you

wide stream
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Yes @slim cairn

slim cairn
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also @weak pelican incase you didn't see, go in the overlay editor, press add widgets, and add the alert box

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Try redownloading it and see if it was a file problem from ank's side

stuck hamlet
wide stream
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Whats meant by ''copy and paste csv''? @stuck hamlet

stuck hamlet
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The Currency.csv file that Ankhbot creates, copy that, into the website. ๐Ÿ˜ƒ

wide stream
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Ye I got that, but I'm not able to open it

slim cairn
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Open it in notepad

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or any text editor

wide stream
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Ty

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I see another problem there. I won't be able to do the '' bob,123
fred,43
larry,67'' style because the watchtime is also listed in that .csv file

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Looking like this

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kunshikitty,152106,1588
nreuter10,136630,1481
gh000000st,118021,1289

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name, currency, hours

stuck hamlet
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thats fine, it should cancel out the hours on it's own

wide stream
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Aight

stuck hamlet
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should

wide stream
stuck hamlet
slim cairn
wide stream
stuck hamlet
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is there a tittle at the top?

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Can you send the file here? ๐Ÿ˜ƒ

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I'll do it for you, much simpler :p

wide stream
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Here ya go

stuck hamlet
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thank you ๐Ÿ˜ƒ

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That's a lot of users monkaOMEGA

wide stream
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Ikr

slim cairn
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3.22 mb of text monkaGIGA

wide stream
stuck hamlet
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The site freezes when i try to load all of these monkaOMEGA

wide stream
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Same happened to me kunshiPleb

stuck hamlet
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Can we try 100+ points?

wide stream
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I just wanted to write that

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Ye lets give it a shot

stuck hamlet
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I think it will work

wide stream
stuck hamlet
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it's doing it PogChamp

wide stream
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kunshiJaman Cant wait

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I think it worked FeelsGoodMan

stuck hamlet
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its working

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give it a second

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dont touch anything just yet monkaOMEGA

wide stream
stuck hamlet
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20k users 4HEad

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Alright Current seems good, ill do all time now ๐Ÿ˜ƒ

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All time import doesnt seem to work on the site, ill have to reach out to the person who made it, but it doesnt matter that much

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Current it good tho ๐Ÿ˜ƒ

wide stream
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Whats the difference anyway?

stuck hamlet
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All-time is unaffected by mini games or add/remove points. It is purely collected from watching the stream

wide stream
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I see, so all-time can't be changed?

stuck hamlet
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it can now i believe, we've added the buttons to the leaderboard, just not sure if it's functional.

wide stream
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Is it save to use the store, minigames etc rn or shall I wait until everything is done?

stuck hamlet
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oh no, use all of that

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that uses Current points ๐Ÿ˜ƒ

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You're good to go!

wide stream
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Aight, thank you so much for helping me out kunshiLuv

stuck hamlet
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No worries! We are here if you need anything else โค

wide stream
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The day will come

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Btw, will we be able to localize everything one day? FeelsWowMan The shop and the donation page?

stoic wren
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It's official... I've sold out. Please make me a sellout.

weary mist
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checking right now

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looks good to me

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:0

stuck hamlet
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what do you mean by localize? @wide stream

wide stream
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Many germans aren't good at english

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So if the shop site is english they won't know what to do

stuck hamlet
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oh language, yeee, we have plans for more languages

wide stream
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Awesome

slim cairn
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its

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the tip bonus x the amount donated

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so if the tip bonus is 100 then if they donate 1 dollar they get 100 points

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@wide stream

wide stream
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So if I set the Bonus to 200 and someone donates 2 dollar they get 200 points?

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@slim cairn

slim cairn
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They'd get 400

wide stream
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Whoops ye I meant that

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Typo

slim cairn
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It's the tip bonus multiplied by the amount donated

wide stream
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Hm :/ Will there be an option to get bonus per $/โ‚ฌ? Because I don't want anyone to donate 1000โ‚ฌ and then get 200000 points kunshiLUL

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Also there is only paypal, so fake donations are possible. Someone fake donates 1000โ‚ฌ, gets the points an then gets his money back

slim cairn
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Unsure monkaS I think it's the same for euro and dollars

wide stream
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No that was not what I meant

slim cairn
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And some more payment methods are coming, but SE has no control over charge backs

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thats all paypal

wide stream
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in the Ankbot you can set ( i.e. 1 dollar = 50 extra points. 2 dollar = 100, 3 dollar = 150............)

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Without multiplication you know?

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because with the multiplication there is a chance of people making high fake donos to get much points, then redeem something expensive in the store and then charge back their money

slim cairn
wide stream
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Aight I'll do so ๐Ÿ˜ƒ

rough mirage
#

Can I please get help with something?

wide stream
weary mist
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@rough mirage AS AWAY, AND HELP WILL COME

misty wagon
#

tag Force users to sign in with their Twitch name, when they do such a fake donations with a chargeback, throw them into the deep. Those are not loyal and the rest of your viewerbase wouldn't want those either in the chat.

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Forgive Lord Scalp, he bought the cheap keyboard without the capslock LUL

weary mist
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๐Ÿ˜›

slim cairn
#

@wide stream that's excacly how the SE system works

weary mist
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wasn't looking as I was typing, was watching PUBG

slim cairn
#

i thought you were talking about custom points per donation

misty wagon
#

Just realized my alarm is going of in 4 hours NotLikeThis ni ni ๐Ÿ’ค

wide stream
#

But you explained it that way: If I set the bonus to 200 and someone donates 1000โ‚ฌ the person will get 200000 points

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Wait my mistake

slim cairn
#

but yeah

wide stream
#

Dont mind me I'm stupid

slim cairn
#

50 points per 1 dollar

wide stream
#

almost 5 am kunshiNo

slim cairn
#

It's fine

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We're always here ๐Ÿ˜ƒ

wide stream
#

Thanks for your help kunshiLuv

rough mirage
#

I need help with overlays not showing up on my elegato capture software when I add It is there a way I can fix it or another way I can add it ?

slim cairn
#

@rough mirage We don't support elgato streaming software, it should work theoretically though. I recommend downloading OBS.

rough mirage
#

Oh ok so now I need to know if I am doing it right . Do I just press launch overlay copy the link then add it to obs? Or is it done differently ?

weary mist
#

you got it right

slim cairn
#

^

weary mist
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just make sure that you set the width and height in the source settings to match, default for our overlays are 1920 and 1080

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obs defaults to 800 and 600

rough mirage
#

Ok good to know

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I only just fixed my elgato so I am still learning anyway thanks for the help

slim cairn
#

Np feel free to ask questions whenever you want ๐Ÿ˜„

rough mirage
#

Roger that captain

wide stream
#

@stuck hamlet Could you retry to get my points into the All Time leaderboard? I think I accidently reset it while you were putting them in the last time kunshiJaman

stuck hamlet
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oh no, like i said, i wasnt able to put it in all time

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i contacted the creator of the site, and he will hopefully fix it soon

wide stream
#

Oh okay, I thought it was my mistake

slender anvil
#

@weary mist My obs defaulted to 1920x1080

real wigeon
#

G'day guys, over the last couple of months I've had dramas with host alerts not working with the alertbox. Any suggestions? Cheers

slender anvil
#

I mean are you rewarding them with anything procks when hosting

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And does anyone know how to join the sellouts

wide stream
#

Tipping page takes 2+ minutes to load (or doent load at all, even if refreshed and cache deleted) Tested on Chrome, firefox edge and internet explorer. Tested on multiple computers from friends who live in different cities.

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Everything else is loading fine

stuck hamlet
#

euh

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cna you gib link

weary mist
#

I was able to laod it up no issues

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with chrome, make sure you disable hardware acceleration, that could help.

stuck hamlet
#

yea same...

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try that xanUp

weary mist
#

the only thing I could see possibly slowing things down is the GIF, as bad connections will cause it to take a bit to load

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though its an awesome gif

real wigeon
#

Any idea about the host alert not working in my overlay? Every other alert works bar the host alert.

weary mist
#

@real wigeon first pinned message. Do you have the activity feed open while you steam?

real wigeon
#

Nope

weary mist
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that needs to be open to maintain a connection with twitch to obtain host information

real wigeon
#

Ahhh I see, but it didn't need it before. Was a change made?

wide stream
#

Still not loading faster. @stuck hamlet

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Relaly takes up to 2 minutes, everything else is totally fine except this page. Also, everyone of my friends can't load it either FeelsSadMan

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Really*

gleaming matrix
#

Hey folks, StreamElements noob here. Having a problem with a Latest Follower/Subscriber widget and long usernames

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I'd like them to scroll, or shrink, or... something other than just run off the end of the box

wide stream
stuck hamlet
#

Try removing the heavy to load images...

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they may not have great internet

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the gif in the middle might be heavy for some users to load :/

wide stream
#

Well it doesnt load for me too and my internet is fine ๐Ÿ˜„

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9ms ping, 50k down and 10k up

stuck hamlet
#

Could you try removing the gif in the middle?

wide stream
#

Done, still taking ages

stuck hamlet
#

It may be a server that you're connected to right now that's being slow, doesnt really make sense tho pepoThink

gleaming matrix
#

I can load it just fine too, for what it's worth ๐Ÿ˜ฆ

wide stream
stuck hamlet
#

Are your friends german too?

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@gleaming matrix we have a "Text scroll" option

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sorry for not answering before

gleaming matrix
#

Oh, no worries. I guess I have to set it up as two different boxes then, one as the title/graphic and one as the actual data. Will it still scroll if it fits entirely in my bounds, though? I don't want that

stuck hamlet
#

oh yea, it will scroll always

gleaming matrix
#

oh. bleh. ๐Ÿ˜ฆ

#

It displays fine for people with like... <20 character names, but this one dude followed with a giant name and it just wrecked the whole thing

wide stream
#

Yes they are all german @stuck hamlet

stuck hamlet
#

It may just be a slow european server right now :/ i dont know what else would cause this

last tangle
#

why can my viewers not buy tickets for my giveaway? They are typing !tickets

slender anvil
#

I connected fine @wide stream

stuck hamlet
#

i believe the command is !enter and you should double check to see if it's active @last tangle

frozen imp
#

i am getting this white discord overlay

#

with the help button some cache issue?

stuck hamlet
#

Are you using OBS Studio?

frozen imp
#

yes

#

@stuck hamlet

last tangle
#

Yes I am using OBS and !enter doesnt work and it is active

stuck hamlet
#

Then refresh cache in the properties of the browser source @frozen imp

#

!enter is not active @last tangle

#

I'm looking at your commands page right now..

frozen imp
stuck hamlet
#

oh you meant the site

#

my bad

#

unplug your router for a minute

frozen imp
#

well that worked

#

thanks a lot!

lament blade
#

How do you edit your alerts?

#

@rapid tapir ?

pine hemlock
#

Open your overlay in the overlay editor, edit the Alertbox widget

rapid tapir
night cape
#

Hi, my timed messages in chat do not come up when I'm streaming?

pine hemlock
#

Lower the requirements for the timers. I believe if the requirements are not met, the timer itself resets which is causing the issue you're running into.

#

someone like @turbid reef can explain how timers function

#

I don't quite understand it 100%

green hull
#

is there any place you know where i can buy some extra super themes ?

last tangle
#

Anyone know why I cat turn on Roulette? I have it turned on in module but when I try to turn the chat command on it says I cant and its controlled in modules

pine hemlock
#

All our superthemes are free and available to everyone @green hull

stuck hamlet
#

it's just a visual bug, if it's on in modules. its on.

green hull
#

but there is no for game i want xd any of this styles dont fit to Black Desert ; p that why ask if there is any place where i can buy more ;p

pine hemlock
#

We're currently only really producing themes for new games or ones that are generally popular on twitch. Maybe in the future when we have more people working on themes etc stuff for less popular games can be created etc

green hull
#

Black desert is in top 20 ; p

last tangle
#

Is the a ! command to purchase more tickets for a giveaway?

green hull
#

so its more popular than CALL OF DUTY: WWII / Destiny 2 / etc ; p

pine hemlock
#

Staff makes the calls on those themes bingShrug

#

@last tangle !enter

last tangle
#

That gives them one free ticket... Do you use that to buy more as well?

pine hemlock
#

Try !ticket <number of tickets>

#

Both do the same thing though, btw

last tangle
#

Oh ok thank you! You guys are great with the support btw... Very helpful

night cape
#

Do i need to have an overlay running for my chat alerts to work?

normal fog
#

When i add a theme from the gallery end then look at my themes, there always shows to of the same theme. WHy ?

stuck hamlet
#

No @night cape

#

You will need to have the activity feed open for hosts tho.

violet nimbus
#

Is there a way to activate kappaexplosion with item redemption?
It's very strange that this is not in the list.

stuck hamlet
#

currently no way

violet nimbus
#

@stuck hamlet
Sorry, decided it's crutches (second bot). And how to avoid a double message?

#

@Nightbot you successfully redeemed Risovashku for 5000 points - would be enough.

quick flame
#

hi

#

Can someone help me with something? xD

tight harness
#

@quick flame What do you need help with? ๐Ÿ˜ƒ

quick flame
#

ahh i figured it out, thought that there should be more than a white screen when pressing launch overlay xD

tight harness
#

๐Ÿ˜„

#

@violet nimbus It's normal for it to give 2 messages if you redeem via the chat, if you redeem via the site it only gives one

serene granite
#

@violet nimbus the first message is an automatic response to the !redeem chat command, that can't be disabled unfortunately
the 2nd message is created by the Chat Alerts module, which can be disabled.
However, if you disable the chat alerts, you won't get a chat notification for website redeems

stark sonnet
#

Hello! Is it possible to make a sound when someone Cheers? I can't seem to find where I can upload a sound

serene granite
#

on your overlay, edit the alertbox' cheer settings, and you can add a sound to the event

tight harness
#

And then at the bottom you'll see Variations Settings, so if you want to change the sounds that the different variations make, you can do that there ๐Ÿ˜ƒ

stark sonnet
#

KK ill have a look

#

Ill let you know if i dont find it. Thanks

serene granite
stark sonnet
#

Thank you!

upper steeple
#

is there a command to tell people how long they have been subbed for?

tight harness
#

I see what you mean, like !followage but !subage ๐Ÿ˜› no not currently but it's probably possible, one for the ideas board I'd say

#

It'd need to use the data gathered from sharing subs in the Twitch chat, basically the same way we register the sub has occured

upper steeple
#

yeah

cinder ibex
#

I'm trying to add responses to the module 8ball... but after saving it says there was an error updating the module, and added responses are not there... ๐Ÿ˜ฆ

#

Oh, and Hi ๐Ÿ˜„

tight harness
#

Are the responses really long?

cinder ibex
#

No, actually very short

#

like two or one words

tight harness
#

The reason I ask is because the modules have trouble saving any changes if there's a problem with the settings for any of them

#

Problems are caused when either something is left blank, a message is too long or a number is too high

cinder ibex
#

So, there was one longer answer and that might have caused problems?

tight harness
#

I mean it'd have to be pretty long to cause problems but it's possible

#

You could try shortening it and see if that helps

cinder ibex
#

It was maybe 7 or 8 words...

#

Yeah, I tried shortening, but it keeps giving the error... I could try loggin in and out?

tight harness
#

Sounds reasonable ๐Ÿค” could be an issue with the settings for one of the other modules entirely in that case

#

There's only 2 causes, either the bot isn't in your channel (which usually it is), or it's the second thing which is an issue with the settings, which includes something is left blank, a message is too long or a number is too high

cinder ibex
#

Oke... will try and check...

tight harness
#

Make sure in chat alert settings that the minimum triggers are at least 1

slate thorn
#

hello

tight harness
#

Hey

cinder ibex
#

I've deleted 2 long answers, and now it is saving it ๐Ÿ˜„ Thanxs!

tight harness
#

Excellent ๐Ÿ˜„

#

No problem ๐Ÿ˜ƒ

slate thorn
#

is there a possibility to use some of the preset notification packs from theme gallery if i start a new blank sheet?

tight harness
#

You can duplicate widgets from one overlay to another

slate thorn
#

or how can I import a premade alert box to my existing overlays?

#

ah okay that sounds like a solution ๐Ÿ˜ƒ

tight harness
#

You can use this to duplicate to either the same overlay or a different overlay

slate thorn
#

that is a nice option, tho it would be easier if we would have a "library" of all the exsisting ones no? might be only an idea from me

tight harness
#

Well if you create an overlay from a theme you can duplicate any item from it using that feature ๐Ÿ˜ƒ

#

So it's somewhat already in place ๐Ÿ˜„

slate thorn
#

yeah somewhat ๐Ÿ˜ƒ

#

ty for your fast help ๐Ÿ˜ƒ

tight harness
#

No problem ๐Ÿ˜ƒ

sonic osprey
#

Hi, anyone can help me setting up commands to show the URL of desired other channels?
Like if I get a host, and want to give the link of the channel hosting to my viewrs quickly

silk patrol
#

@sonic osprey when you create a custom command, there is a shoutout template available

sonic osprey
#

Check out ${1}, they are playing ${game ${1}} at https://twitch.tv/${1}

#

but this $$$$ thing?

#

I thought it had something to do with donations or smth

silk patrol
#

nope, the $ sign means it's a variable

#

${1} means the bot will retrieve the first word after the command name, so if you type this command : !shoutout toto then ${1} will be replace by toto in the output message

sonic osprey
#

got it, thanks

carmine abyss
#

Hey team, are we having any delay on notifications on donations?

tight harness
#

Not to my knowledge, how long has it been?

carmine abyss
#

I had 4 dontations today, two 100$ and 1 20$ and $6.66 and all delayed by atlaeast 10 mins

#

Paypal already notified me the monies had come into my account

#

But they just took a long long time to come through

tight harness
#

If they didn't show up at all I'd have asked if you had the enable moderation on ๐Ÿค”

carmine abyss
#

I have devs looking into another issue for me so im wondering if the two are tied together somehow as theyre both to do with notifiations

#

Ohhh! I did switch that one on yesterday! ok easy! that explains that

tight harness
#

That means one of your mods need to approve them

#

so if they're taking 10 minutes to do that then that'll be why ๐Ÿ˜„

carmine abyss
#

Yeah my mod just confirmed he is had to approve them all

tight harness
#

That'll be it ๐Ÿ˜ƒ

wise cliff
#

Just to double check, the command in Streamelements for songs is !sr correct? I'm stepping out of having Nightbot and Streamlabs and condensing down to hopefully just SE lol

serene granite
#

yes, its !songrequest and !sr as an alias

dire heron
#

hey guys

#

can anyone help me with one question?

tight harness
#

Sure, what's the question?

dire heron
#

so, i'm from Brazil. there is anyway to translate the bot chat commands text?

tight harness
#

We're planning on adding various languages for that, it will definitely be a thing for sure ๐Ÿ˜ƒ

dire heron
#

but at this moment, it's not possible. right?

#

some peoples here have problems to understand what the bot says

tight harness
#

Correct, only for the commands which can be made as a custom command, which currently isn't many

dire heron
#

when I start some chat games, they don't understands what to do

tight harness
#

Understood, well when we add more languages it won't be a problem ๐Ÿ˜ƒ

serene granite
#

@lament blade let's talk here, ping me when you can screen share

primal skiff
#

Hello, I was wondering how can we host other people's stream?

serene granite
#

on your chat it's a command: /host channel-name

primal skiff
#

Thank you!!

weary mist
#

I recommend using /raid <username> when ending stream, has a more profound effect

serene granite
#

most definitely

weary mist
#

hosts before your stream, to say hi, get some blood pumping through your veins, then raid after your stream to share your viewers with someone you want to support

primal skiff
#

Oh ok

primal skiff
#

@weary mist do I write the command in my chat?

weary mist
#

yeah

misty wagon
#

https://twitter.com/LatteMotte/status/944612160826675201 did you /host or /raid at the end of your stream :)
The autohost is when the raided party goes offline. The /host is now only to be uses as a networking tool before you go live to attend other channels with a manual host that shows up on their alerts.

I see 100+ channels a day & 90% still uses /host ๐Ÿ˜ณ Remember at the end of your stream you now /RAID don't use /HOST
Twitch changed it last week so now everyone is automatically included in a raid (unless they choose to leave before)
https://t.co/RSeN6SvkFC
#SupStreamers
#twitch

lament blade
#

Can someone tell me the process on how to download a theme that I made for an overlay to my obs?

tight harness
#

You click on Launch in the bottom left and it gives you the browser source link to put into your OBS ๐Ÿ˜ƒ

lament blade
#

Thanks

#

Is there a way to add a variation for the highest tip, so it makes a different sound, etc

tight harness
#

For the alert box you can add variations for tip amounts

#

Using Variations Settings

#

If you mean so it makes a variation for when the previous highest tip was surpassed then no but that's a nice idea, suggest it here ๐Ÿ˜ƒ https://strms.net/ideas

lament blade
#

Yeah but nothing for the top donation

tight harness
#

Check my previous message

#

You just need to suggest it on that site ๐Ÿ˜ƒ

lament blade
#

@tight harness Is there anyway to transfer streamlabs alerts over somehow?

tight harness
#

Yes, click on Import then Streamlabs on the main page

lament blade
#

Is there a way to only let donations for alerts from streamlabs then?

tight harness
#

If you want to transfer the alert box it transfers the whole alert box

#

Then after the transfer you need to start using us, it's simply an import, not a link between the 2 services

lament blade
#

And just check off what I don't want?

tight harness
#

Yes

lament blade
#

Alright let me try that, thank you.

tight harness
#

No problem ๐Ÿ˜ƒ

lament blade
#

It says to please login to streamelements when I am

tight harness
#

Are you connecting to the Streamlabs website too?

lament blade
#

I clicked 'copy donations to streamelements'

tight harness
#

They sign you out daily

lament blade
#

@tight harness How do I add the alertbox now to my overlay?

#

in the editor

tight harness
lament blade
#

@tight harness That video never mentioned how to do that

clever mango
#

@lament blade add the alertbox by clicking on WIDGETS at the top of the editor window and then select ALERTBOX

lament blade
#

@clever mango I did... but it just comes up with the streamelements one and not streamlabs

upper steeple
#

@tight harness added the sub age command to the idea boards

tight harness
#

Good SeemsGood

upper steeple
#

๐Ÿ‘Œ

clever mango
#

It will say streamlabs imported alertbox

tight harness
#

@lament blade Apologies, I guess that video is a little outdated

lament blade
#

No problem

tacit yacht
#

I'm trying to test my redemptions through the extension... it keeps saying error, anyone know why?

#

Also are we just going to have the panel extention, not overlay? ๐Ÿ˜ฆ

clever mango
#

Overlay is in development

tacit yacht
#

Terra the MVP, always here when I need you

#

xD

lament blade
#

I use Mirillis Action, and I'm in need of assistance

tacit yacht
#

Oay, good

#

Okay*

clever mango
#

Right now, perks that have requirements cannot be redeemed within the panel extension. Also, I believe it displays the first 10 items in the store at this time. It's a work in progress ๐Ÿ˜ƒ

lament blade
#

@clever mango Sorry, I'm still confused...

clever mango
#

Mirillis Action?

lament blade
#

Yes

clever mango
#

I'm not familar

tacit yacht
#

Alright, that's chill just making sure.

#

Thanks!

lament blade
#

:/

#

I dont think it's updated to use streamelements yet :/

clever mango
#

Is it broadcasting software?

lament blade
#

yeah

#

Broadcasting, Recording, etc

clever mango
#

If it has the ability to add a webpage as a source within a scene it might work but I've never heard of this program. Most people use OBS or Xsplit.

lament blade
clever mango
#

No @lament blade

lament blade
#

why I never had it before lol

pine hemlock
#

It usually only shows up when you first log in with us

clever mango
#

It shows for new users who haven't set things up

lament blade
#

Also my recent activity is gone spmLUL

#

Oh using a link, shoot tyvm I'll wait for them to update then

#

Overlays too

pine hemlock
#

are you logged into a different twitch account

clever mango
lament blade
#

rip 2h work for editing overlays

pine hemlock
#

im sure its still there. are you on beta or something

lament blade
#

fml i could've gotten a 400 viewer host spmFail

#

ok only 320 left xd

pine hemlock
#

would just try logging out and back in

#

idk

lament blade
#

even tried 2 browsers ๐Ÿ˜ƒ

pine hemlock
#

I mean. It's all linked by twitch ID im not sure how anything would dissapear

#

All the devs seem to be dead/missing rn so bingShrug @tawny pivot

lament blade
#

on streamelements I stil see recent events spmThink

#

Overlays in OBS still work spmLUL i'm confused

lament blade
#

Stream elements overlay's make my streams so laggy wtf

clever mango
#

@lament blade Did you follow the tutorial video that was linked to you including shutting down each browser source when not visible?

lament blade
#

o

clever mango
lament blade
#

funfact: all overlays etc back

clever mango
radiant garnet
#

Hey y'all I need some help

#

Added some animated overlays to obs and test streamed

#

But when I followed my alt account the alerts never popped up

clever mango
#

did you follow the account that you set the overlays up with or did you follow the alt account?

radiant garnet
#

Oooooh

#

Hahhh

#

I followed the alt account hahha

pine hemlock
#

๐Ÿ‘Œ

tawny pivot
clever mango
#

back to your dungeon Styler!

tawny pivot
#

KKaper๐Ÿ‘Œ

clever mango
tawny pivot
#

feelsBassMan
๐Ÿ‘•
๐Ÿ‘–

radiant garnet
#

Thx again @clever mango lol

clever mango
#

no problem

dusty parrot
#

Help!

tight harness
#

What's the problem? ๐Ÿ˜ƒ

dusty parrot
tight harness
#

Try downscaling the resolution

dusty parrot
#

@tight harness what size would you suggest

tight harness
#

Try 200x200

#

That'd be my suggestion

dusty parrot
#

It worked, thanks!

tight harness
#

No problem ๐Ÿ˜ƒ

lament blade
#

You guys f'ing suck. You made my stream laggy af with these overlay's. I did what the instructions said. Went to delete all of them, but I can't delete this one file/overlay and my stream is still laggy af

ebon forum
#

@lament blade you just streamed minecraft with really low settings, do you use a potato to stream on?

lament blade
#

OBS

ebon forum
#

your PC hardware, give me at least the CPU and GPU models

lament blade
#

It was because of the overlay's. Yesterday it was completely fine.

tight harness
#

I'm watching the VOD, not seeing any lag at all

lament blade
#

You can't see it, I ended it cause it was so flipping laggy

tight harness
#

You can't see it? ๐Ÿค”

clever mango
#

If you're trying to use animated overlays on a PC that can't handle them there is nothing streamelements can do about that. It's up to the streamer to use what their hardware can handle.

ebon forum
#

the VOD is laggy, it is falling way below 30FPS that the stream is set to

clever mango
#

There are many options available including static themes or you can make your own overlay. What CPU, GPU, and memory does your computer have? With that info we can make a recommendation.

lament blade
#

No clue how to check.

clever mango
#

Windows 10?

lament blade
#

mhm

clever mango
#

click the search bar
type System Information and press enter

#

take a screenshot of that window please or type what it says for Processor and Installed Physical Memory (RAM)

lament blade
#

Installed Physical Memory is 8.00GB

clever mango
#

Processor?

lament blade
#

Processor Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)

clever mango
#

Have you installed a separate graphics card in this computer?

lament blade
#

not sure

arctic vault
#

Hi support! I am new in this server, I have a question. There is some way of being able to use a overlay of streamelements in obs classic? My streamings are not good with the obs studio ๐Ÿ˜ฆ thanks

clever mango
#

@arctic vault No one supports classic anymore. Not even OBS

ebon forum
#

@arctic vault OBS classic is not supported anymore for like 15 months. it is better to fix Studio for you.

green scroll
#

whats my JWT token?

lament blade
#

okay well my thing is I was fine streaming yesterday, my streams were very quality and not lagging, but all the sudden after putting all those overlays on and just deleting them, the streams are now laggy

green scroll
#

found it nvm

clever mango
#

@lament blade Ok, your computer is quite old/weak. You can stream but you shouldn't expect to be able to do much because of the hardware limitations. You'll need a very simple overlay and only one running at a time. Even having other browser sources from other services is going to tax your system. Condense everything into one. As for OBS settings, visit https://obsproject.com/wiki/ where you can find the OBS forums and a live chat where volunteers help out users.

fading orchid
#

Do any big streamers use elements ?

arctic vault
#

I have the same configuration in the two obs (classic and I studio) and in the obs studio, my streamings have too many lag, I dont know why ๐Ÿ˜’ but ok dont worry... Thank you for the answers ๐Ÿ˜ƒ

clever mango
#

Yes, many

high patio
#

nightblue does

clever mango
#

@fading orchid

ebon forum
#

@fading orchid yes. shroud, nightblue and many more

high patio
#

I think

lament blade
#

@clever mango So why is my stream now laggy af after I deleted the overlays?

clever mango
#

Because whatever you have running right now is taxing your system

lament blade
#

I don't have much running...

ebon forum
#

@arctic vault i can help you with OBS settings for Studio to make it run smooth, if you can hit me up on the weekend where i have like 30-40min for that

high patio
#

dayum busy guy

weary mist
#

we are all super busy, but we make what time we cna do help out ๐Ÿ˜ƒ @high patio

#

@lament blade We can help figure out a solution, and even get you back on track, it is what we are here for. If I was at home, I could do a teamviewer session, and try to figure out what is slowing things down. I get home in about 3 hours, so if you want to, I can assist then

arctic vault
#

@ebon forum thanks! I am spanish and my english is a little bad haha but I will call you thanks in advance.

lament blade
#

@weary mist Sure, let me know later.

#

should be around

ebon forum
#

@arctic vault this is not a big issue, we can definetly work it out. And if things get stuck on the language barrier, we have a spanish speaking supporter ๐Ÿ˜ƒ @olive lintel

arctic vault
#

great man! thanks, in this weekend I will call you.

ebon forum
#

@arctic vault yop, just message me directly, we get it done. i'm from germany, so same timezone

arctic vault
#

@ebon forum its ok!

ebon forum
#

@arctic vault fairUp

scarlet hound
#

Yo, quick question. In my sub variations I have a variation that gifted subs give a different message, yet when someone gifts one it defaults back to the default message. Is there any way to fix this?

clever mango
#

@scarlet hound That's being worked on by the devs. Should be fixed soon.

clever mango
#

@scarlet hound I've sent you a DM so I can look into this further

lament blade
#

go to start > run > dxdiag

#

Is there any way to resize the hype cup? Xsplit is showing it at 200%

clever mango
#

It's resized within the widget settings. There is a settings cog wheel where you can select the cup of your choice and below that you can adjust the size.

lament blade
#

Wow I'm retarded

#

Many thanks

clever mango
#

no problem

last tangle
#

Is anyone working on fixing the contest betting system? Its a little broken right now

clever mango
#

Broken in what way?

tepid nova
#

Boa noite

#

Estou com problemas em Doaรงoes

clever mango
#

There is one winning response to a contest and those that select that repsonse get their bet back and their share in the prize pool. The size of prize for each person is determined by their bet size, for example, a 10 point bet pays twice as much as a 5 point bet. @last tangle If you have an example of contests not working this way, please let me know so I can look at it.

tepid nova
#

I'm having problems in Donations

clever mango
#

Hi @tepid nova what kind of problems?

frigid bluff
#

Hey where do I change my subscriber goal at

clever mango
#

Where are you now @frigid bluff? Dashboard?

frigid bluff
#

yes

clever mango
#

Activity Feed > Widget Data > Goals

#

If you're in the overlay editor you click on DATA at the top and then Goals

#

same thing

frigid bluff
#

all I see is subscriber goal progress

#

I put 0 but I want to change the goal number

clever mango
#

Oh, that is changed in the widget settings

#

Click on the goal widget in your overlay and then change the goal in the left panel

frigid bluff
#

thank you!

olive lintel
#

@tepid nova hi I can help you in english and spanish (if you find this better) (tambien te puedo ayudar en espaรฑol, si ayuda en algo)

tepid nova
#

Nรฃo consigo receber doaรงรตes,

viral gate
#

hi i had a new sub yesterday but nothing showed up on my stream elements at all any help is appreciated

weary mist
#

@viral gate have you changed your name?

viral gate
#

no

weary mist
#

recently*

silk patrol
#

@viral gate If it was a twitch prime sub, they have to enable the share option in their prime settings. if not, they have to share the sub using the share button above your chat

weary mist
#

I am not seeing the twitch name you have linked in discord (prowelsh) in our system

viral gate
#

yes but i changed that like 6 months ago was working until now

weary mist
#

ok, what is your current twich name (relink in discord to get it to update)

viral gate
#

jimmywelsh

weary mist
#

ok. Now back to MrAlucards question. Did the person announce their sub?

#

If they subed via twitch prime, we don't get notified unless they refresh, and announce it

viral gate
#

oh maybe your right then but they showed up on my overlay but nothing else unless that was from a previous sub they done thats why i was confused

weary mist
#

the current sub showing in your data is from a while ago

viral gate
#

oh ok thanks for clearing that up and your help much appreciated ๐Ÿ˜ƒ

weary mist
#

๐Ÿ‘

#

@lament blade I am around, come to teamviewer support

lament blade
#

Is there a way i can add a sound command to command list? like if a user wanted to play a short stream sound like... HYPE we are maing.. it will be a 5 sec sound. StreamLabs have it but i cant find it in streamelements. Am i missing it or is it not here? Thanks ๐Ÿ˜ƒ

clever mango
#

You can add a sound effect to the stream store and make a command that redeems the sound effect by using the variable $(redeem name) The name in the variable is the item name that you set when adding the sound effect to the store

lament blade
#

ahhhh great thank you.

#

@weary mist Is it fine if I can't talk?

weary mist
#

yeah, thats fine

quartz moss
#

Hello!

#

I cannot figure out how to change my chat commands. any assistance would be lovely! thanks

slim cairn
#

To edit commands go to the chat commands section on the Stream Elements website, find the command you would like to edit, then press the pencil at the very end of the column.

#

@quartz moss ^

quartz moss
#

Well i am either blind or crazy because i dont see one

slim cairn
#

or you could do !command edit (command) new response

tight harness
#

Make sure your page is full-screen, if it is and you still don't see it then you'll have a scroll bar along the bottom of your page

slim cairn
#

sorry if it's hard to see

quartz moss
#

hahahahaha that worked

#

I was about to go nuts

tight harness
#

๐Ÿ˜„

quartz moss
#

FAIL!! im done with this lolz

tight harness
quartz moss
#

Thanks @tight harness and @slim cairn

#

@tight harness your avvy is amazing

tight harness
#

Thanks ๐Ÿ˜„

slim cairn
#

@whole folio Ask over here

whole folio
#

Oh sorry and I found out thx

humble ether
#

Yo, can i disable AUTO hosts from showing as a alert ??

#

Please tag me in th responce, im not lurking this room all the time ๐Ÿ˜›

#

@tight harness u know this ? ๐Ÿ˜›

pine hemlock
#

@humble ether no you cant

humble ether
#

-.-

#

rip

pine hemlock
#

set the host alert amount to a higher number if you dont low viewer autohost showing

humble ether
#

well,, i got a 35 auto host today ๐Ÿ˜› soooooe ๐Ÿ˜› i dont wanna close out alerts for hosts of that size ๐Ÿ˜›

#

i already have it so people that dont stream can't spam it.

#

I dont want any autohosts showing, its kinda (another) dumb thing ..

#

Welp rip me.

#

Fix plz XD

pine hemlock
#

Its on the ideas board its just not really a priority

humble ether
#

i know i know, i kinda learned to live with the fact that none of MY problems are on priority XD

#

Mostly just new themes for overlays that seem to be comming out regulary XD

pine hemlock
#

Themes are actually one person and that person has nothing to do with coding. Theres a lot that changes weekly behind the scenes and we're working on youtube support.

humble ether
#

yea i know i know ๐Ÿ˜› Just me saying salty things ๐Ÿ˜›

ember hull
#

Good evening and happy holidays. I am using one of the animated overlays and it doesn't seem to want to show my donations. I was hoping to get this resolved because I'm sure it's due to my poor understanding. Thansk!

#

*Thanks

trail mauve
#

I was wondering does stream elements have a Variable for recent or latest sub?

humble ether
#

@trail mauve i think its a widget

trail mauve
#

Was asked to make a subhype command to display recent sub in chat

#

So like welcome to (streamers channel) @(user)

#

@user being the recent sub

humble ether
#

well is has to have it since default it says "Name has just subbed" right ? ๐Ÿ˜›

pine hemlock
#

Modules -> Chat Alerts

#

Has a message when someone subs

trail mauve
#

Ohh okay was a module

pine hemlock
#

@ember hull Your donation link on your page links to another service that is not ours. We can only track donations through our service

ember hull
#

@pine hemlock if I add a tip through the editor and have it proc the alert will it show? Also thank you for the quick response.

pine hemlock
ember hull
#

Outstanding thank you ๐Ÿ˜ƒ Have a rad night.l

pine hemlock
#

anytime

rose sky
#

How do you make someone mod

pine hemlock
#

Define mod

#

What do you want them to be able to do

red wave
#

do i give my followers a site so they can donate to me? i have paypal but im not sure what to do

hearty peak
#

hey yall, im trying to fix a channel I edit for. they have TTS on bits enabled but its not reading it. The test in the overlay manager works but actual cheers repeated or otherwise dont. I have check all the settings of the widget and its variations and it should work. any insight would be appreciated

pine hemlock
red wave
#

so do i just copy that and put it in my stream thing? @pine hemlock

pine hemlock
#

@hearty peak all the variations have tts enabled, and the regular settings for cheers?

hearty peak
#

yes

#

set to emma 75%

pine hemlock
#

@red wave Generally people add it under their stream as an image with a link

hearty peak
#

if i do a test in overlay manager it reads it. just not an actual cheer

red wave
#

ok THANK you @pine hemlock

pine hemlock
#

Was it working before or was it disabled @hearty peak

hearty peak
#

it was working before apparently

#

you can come to the channel and i can show you if you want

pine hemlock
#

u can link me it but im not sure how to fix it

hearty peak
#

lmk when youre in

pine hemlock
#

i am

red wave
#

@pine hemlock what image do i add?

hearty peak
#

gonna do the original cheer first

pine hemlock
#

Whatever imag you like @red wave , usually people just use the paypal logo etc but up to you

hearty peak
#

and then one through overlay manager

red wave
#

ok thank you

hearty peak
#

so it reads the test one

#

but not the actual cheer

pine hemlock
#

What actal cheer

#

actual

hearty peak
#

that first one i sent

pine hemlock
#

because i dont see you cheering

hearty peak
#

was a repeated cheer

pine hemlock
#

o

hearty peak
#

from the dashboard

rose sky
#

@pine hemlock Im helping anthony out, if he were to put a image with a link attached how would he do it

pine hemlock
#

@hearty peak I mean if its all enabled. i dont have a true answer.. unless you wanna spend more bits to test it with a new cheer rather than repeated

hearty peak
#

ill do a different one just for shits and giggles

#

hm

#

it did it with that one

pine hemlock
hearty peak
#

now i am gonna spend more money

#

hold on

pine hemlock
#

@rose sky He has to go to his twitch page, scroll down and click the thing next to edit panels

rose sky
#

He found it.

pine hemlock
#

And it lets you add an image with a link.

#

ok

whole folio
#

Is there any good overlays for Black Desert online :333

hearty peak
#

SE just ahtes me

#

apparently

red wave
pine hemlock
#

looks fine

hearty peak
#

define good

#

Kappa

red wave
#

ok thank you guys

pine hemlock
#

@whole folio We dont have a specific BDO overlay. Some of the overlays are generic for any game, all of them can be edited to remove elements you dont need - so honestly "any" overlay "could" work with some effort

whole folio
#

Ok

#

and also u do u guys take a percent from tips?

pine hemlock
#

Nope. Paypal takes fees depending on your account but we dont take any

red wave
#

should i have tipping presets enable?

whole folio
#

Ok thanks!

red wave
#

@pine hemlock

whole folio
#

How do yiu guys make money! Amazing

pine hemlock
#

@whole folio We're funded for some years as we develop our product. I dont have any specifics of what is to come in the future

#

@red wave Presets encourage users to use them yeah, but you dont have to use them if you dont want

red wave
#

@pine hemlock thank you so much i really need help lmao

#

@pine hemlock sorry cuda but i need help again

#

@pine hemlock how do i put my discord in my stream? like with an image?

#

nvm i got it

pine hemlock
#

Same way as with paypal. find an image, and the link

red wave
#

@pine hemlock am i aloud to put on music?

pine hemlock
#

Short answer: yes

#

Long answer: Most music is copyrighted and if the owner of the music really wanted to, they could file a DMCA takedown on your channel and twitch would have to remove your channel - this is super unlikely to occur.

red wave
#

ok thank you

hushed folio
pine hemlock
#

Zoom out on the site or slide the white bar on the bottom

#

and you'll see the edit button @hushed folio

hushed folio
#

haha ty

red wave
#

@pine hemlock can i use the n word in music?

pine hemlock
#

yeah theres a few things like that on the site dependant on window size

#

@red wave I believe it doesnt matter in music.

red wave
#

ok thank

balmy jewel
#

how does using sound effects item work? does it just play on stream?

pine hemlock
#

Sound effects are store redemptions that play a sound on stream yes @balmy jewel

balmy jewel
#

so I dont have to open anything and you can hear it on stream?

pine hemlock
#

You need an overlay that has the store redemption widget on it

balmy jewel
#

the extension option in dashboard in the middle row?

stark sonnet
#

Hello! It's me again lol. I dont know if it is a bug or something, but I have been playing around with multiple layovers. I have 3 differnet ones now, but when I hit the "simulate sub, follower, donator" I hear the sounds from all three? Even though only one is turned on in my OBS? Any idea? Thanks.

#

Maybe its just a bug that StreamElements layover manage plays all 3 sounds but only one will play through obs?

pine hemlock
#

@stark sonnet Sounds like you dont have the "enable shutdown when not active" option in the browser source options (you need to do this to all of them, even on seperate scenes)

#

Also if you're testing it, the sound plays via the website too, but there is a mute button in the top right

sharp horizon
#

hello

#

a guy make a lay out for me but how add i recent follower top donator and chat in layout and the working and i have own alert pic for donate and follow

pine hemlock
#

My overlays -> Create a blank overlay. Open it in the overlay editor, at the top there is "Widgets"

#

All the things you are looking for will be located there.

#

The alertbox widget is the widget you need for the follow alerts etc

sharp horizon
#

thanks i gone try ๐Ÿ˜„

pine hemlock
#

@red wave no advertising pls

stark sonnet
#

@pine hemlock Cool that was it. I needed to ennabe shutdown when not active on OBS. Thank you!

south pollen
#

Anyone test overlay on Linux with QtWebkit Browser?

grizzled sail
#

is it normal for songs to be incredibly loud? i find myself having to keep the volume on like 8 or 9 while also keeping the actual youtube video volume down super low so i dont blow out people's ears

proud pumice
#

@grizzled sail different setups work differently with volume. My setup works like yours, i keep it really low.

grizzled sail
#

is there a way to fix this though? i donโ€™t have much freedom with volume because of it

#

requiring the volume to be on <10 out of a scale of a 100 is ridiculous

proud pumice
#

I tweaked volumes through obs. SE doesn't control how sound flows through your computer

bleak garnet
#

@everyone Please help! My audio and video arenโ€™t syncing during my stream. Any ideas? Networkโ€™s not the issue. PCโ€™s not the issue. Gotta be settings somewhere. I use Xplit Broadcaster and use a Logitech C922x Pro.

proud pumice
#

@bleak garnet does it also happen in OBS?

lament blade
#

Hello there, my timers are not appearing on stream, is there a way to reset the bot?

atomic hollow
#

you can part it and rejoin it

#

did you change your name recently?

#

@lament blade

lament blade
#

Quite a while back, but thanks anyway

gleaming matrix
#

Is there a list anywhere of all the variables that can be used in an overlay text field? Like {streamer}

tight harness
#

The ones who are usable for that particular widget are usually visible below the text field where you can enter them

gleaming matrix
#

I saw that exactly once, but don't see it anymore. Just blank space.

tight harness
#

If you don't see it for a text field then it's likely there are no variables for that particular text field

#

I just checked with the alert box for example and they were all there

gleaming matrix
#

Yeah, but there are things like, again, {streamer}, which just seem to work by accident =\

#

and that's just from an "Insert Text" widget

tight harness
#

For what kind of widget?

#

{streamer} didn't used to be a thing for the Insert Text widget, it was asked for recently but before that there weren't any

#

There's a lot of widgets where there's variables for them

gleaming matrix
#

hmm, gotcha, so it's just an undocumented feature.

#

Damn, was hoping there were more of those sitting around ๐Ÿ˜ƒ

tight harness
#

If you look in Widgets you'll find plenty of text labels with variables

gleaming matrix
#

Yeah, been trying to use a few of those, and I'm getting mildly frustrated, so I figured I would go down a couple of other avenues first

tight harness
#

Why frustrated?

gleaming matrix
#

I'm bouncing between a few Super Themes trying to see how they do certain things in them

#

Eh, I came in here yesterday asking about smooth solutions for text that doesn't fit when using a variable like latest follower or latest subscriber in a widget

#

and was basically told "lol there isn't one"

tight harness
#

Out of curiosity, how aren't latest follower and latest subscriber fitting what you have in mind?

gleaming matrix
#

Well, on a layout I have planned, I set aside 200px for usernames

#

well, Twitch allows absurdly long names in some circumstances, so I end up where I have to make it so (a) the font size is small enough max-length name fits, which makes usual-length names look bad, or (b) scroll... but it still scrolls small names, which is undesired

tight harness
#

And what were you hoping to do in that case?

gleaming matrix
#

My hope is any of a few options:

  1. font size reduces to fit content in the space alotted
  2. name truncates gracefully, not mid-character, or spilling off the side of the box
  3. names that don't fit (and only those) would tightly scroll
tight harness
#

Have you tried adding that to the ideas board?

gleaming matrix
#

I've been using StreamElements for all of like... two days, so I've still been trying to get my feet under me, and seeing if there's a way to accomplish what I want without making requests.

#

But in this case... that seems appropriate based on what I've found. ๐Ÿ˜ƒ

lament blade
#

Hello again. StreamElements keeps enjoining my channel whenever I come off the tab, is there a way to fix it?

tight harness
#

That's our ideas board

lament blade
#

un joining

tight harness
#

It's there now

#

As long as the website says: Part Channel it's in the channel

lament blade
#

Whenever I go back in it says join channel, and my timed commands are not working because of it

tight harness
#

It says it for a split second then it changes to Part Channel when it sees that it's in your channel

lament blade
#

Oh ok, Thank you. That shows how much patience I have ๐Ÿ˜‚

tight harness
#

The commands i'm using in your chat are working perfectly fine

#

So the bot must be in there ๐Ÿ˜ƒ

gleaming matrix
#

@tight harness Added it to the ideas. Here's to hoping I find a suitable workaround first. ๐Ÿ˜ƒ

tight harness
#

๐Ÿ˜ƒ

drifting basin
tight harness
#

Have you asked to be yet? ๐Ÿ˜›

#

There's 3 things you need to be in #291219887274328064, the bot to be in your channel and modded, tipping page linked in your panels, and to be using our overlay manager

#

I just checked your panels and there isn't any tipping page linked there yet

drifting basin
#

There is.

tight harness
#

Did you change your name on Twitch and not update your Discord profile?

#

Ahh yes that's the problem LUL

#

Added you just now, don't forget to update your Discord to be linked with your new channel

drifting basin
#

okay.

#

ty

tight harness
#

No problem

drifting basin
#

should i restart the stream?

tight harness
#

If you want

drifting basin
#

also I made a whole new account not just change my name.

tight harness
#

Yes I noticed, which is why I said your new channel, not your new name ๐Ÿ˜ƒ

#

Needs updating though

#

Because your Discord profile still links to your old account

drifting basin
#

ah aye im in sellout now, ty.

tight harness
#

No problem

lament blade
#

Sorry to be annoying, but my timed commands are still not functioning

gleaming matrix
#

oh hey, more questions from me. Some fonts don't seem to actually work in the launched overlay, just the editor. My question is: "y tho?"

primal skiff
#

How do we join sellout section?

atomic hollow
#

@gleaming matrix

#

are you getting these?

#

@gleaming matrix thats a bug

gleaming matrix
#

I think you mean @lament blade ๐Ÿ˜ƒ

tight harness
#

@lament blade You need people to be typing in your chat for them to function

atomic hollow
#

sorry yeah

gleaming matrix
#

As far as my font thing... can I tell which will work, without manually picking each one and trying it?

river saddle
#

Is it possible to copy alerts from one overlay to another? downloaded a custom theme and changed the alerts on one of them and don't really want to do it manually for each variation

atomic hollow
#

@river saddle yes

#

Just copy the alertbox to a new overlay

river saddle
#

Those darn simple answers. Thanks @atomic hollow ! Now I feel dumb

atomic hollow
#

@tall snow thanks!

#

@river saddle np โค โค

strong kayak
#

Hey guys. Recently i just found out that using your overlay causes massive fps loss ingame