#helpdesk-twitch

1 messages · Page 130 of 1

clever mango
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@hasty rain StreamElements is a cloud-based platform so there are no local text files needed. Everything is built into the overlay management system on the website

mint sky
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How the layers work with using the premade

clever mango
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They work just like layers in OBS or any photo editing software

mint sky
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how do i add it

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though.

clever mango
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Add what?

mint sky
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like the overlay themes

storm ledge
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@clever mango all shut down buttons are checked, i will look at this blog tho

clever mango
pine hemlock
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Animation + pubg = a bad time generally

storm ledge
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thats what im trying to do lol

clever mango
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You either need monster hardware or a two pc setup

pine hemlock
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You'll probably want local animated images. Not browser sources

clever mango
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PUBG wrecks cpus

hasty rain
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Ah then streamelements won't work for me. I wanted to use it for tips since I like the way it's tip page looks

pine hemlock
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All we can really recommend is trying gpu encoding to lessen the stress from the game from your Cpu

clever mango
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Why won't it work for you? @hasty rain

storm ledge
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@clever mango Im running a intel 6 core 5820k, gtx 1080ti, and 32gigs of ram, I doubt thats my issue

hasty rain
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I would have to import everything I'm using right now into stream elements. afaik my alerts from nerd or die won't go into stream elements without some work.

pine hemlock
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Have you tried gpu encoding @storm ledge

hasty rain
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I rather stay on one platform

clever mango
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I have no issues streaming 720p30fps pubg with animation

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Many others do as well

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¯_(ツ)_/¯

storm ledge
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@pine hemlock yes i have

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@clever mango none of the blog settings changed my issue

clever mango
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@hasty rain You can do that with SE

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It's designed to be all-in-one

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Overlays, Bot, Tipping

pine hemlock
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Show us your obs settings

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@storm ledge

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Video and output tabs

storm ledge
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before i do that, i should mention when i remove the SE overlays OBS takes everything completely fine

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idk if you want it still

pine hemlock
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I do

clever mango
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You can't expect a stream with no overlays to run the same as one with them

storm ledge
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I go from 100 fps with no overlay, to 5 fps with the overlays, not a small change @clever mango

hasty rain
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Is there a way to speed up SE? Right now I've just been using a LoL overlay because it looks damn nice. But it lags for quite a bit before everything loads

clever mango
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That's not normal at all

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Never heard of that

hasty rain
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Not like the system lags but the overlay takes a while to load up

storm ledge
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@clever mango agreed, cant figure out why on earth it would happen

pine hemlock
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Can you post your obs settings

storm ledge
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yes

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mind you for the 6000 bitrate i have a monster rig and 95 upload speed

clever mango
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@hasty rain This is normal with browser sources in OBS. Use a fade transition over a few seconds or studio mode to preload the next scene

pine hemlock
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Video tab too

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Upload doesn't affect your performance

clever mango
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I use studio mode and once you get used to transitioning with it it's not a problem (especially with hotkeys)

hasty rain
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I don't even know how to use studio mode tbh

storm ledge
pine hemlock
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Your downscale filter should be on bilinear, you're just wasting resources

storm ledge
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tried bilinear, no change

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screenshot with taskmanager, no cpu/gpu/disk usage issues either

clever mango
pine hemlock
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Dunno then. Your situation isn't normal. Do you have all your browser sources set to shutdown when not active? Do other games have the same fps drop?

storm ledge
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I do, and yes i tried out borderlands 2, same thing. Game itself runs fine, OBS streams the 5 fps

clever mango
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Here's a test...

pale heron
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Any game i Run has the issue. I literally went from streaming at 1080 to 480 and it does it 30fps or 60fps

clever mango
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In OBS click View >> Stats

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Stream some while playing and watch the stats

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If you're dropping frames it will tell you where you're dropping

hallow hawk
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I have a problem. When I put the super theme for Overwatch on obs studio, it lags a lot. But then I delete it, everything is working fine. What’s a good solution to this?

pale heron
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@pine hemlock how do you set your browser sources to shut down when inactiive?

clever mango
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I also personally don't have the OBS preview window showing while I'm in game. That helps. Anything your CPU doesn't have to render will help

storm ledge
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@clever mango Frames dropped due to rendering lag, 74%

pale heron
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my cpu doesn't go above 15-20%

clever mango
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That's pre OBS then

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you're not rendering the frames fast enough in OBS so it's skipping them when encoding to send

storm ledge
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@clever mango when i drop the overlays, 0%, so what should i do?

pine hemlock
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Don't use animation on the overlays

clever mango
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Are you using an animated overlay? Do you have a lot of scrolling text? Are you using kappagen?

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I don't use any of these while in game

hallow hawk
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So I should turn off the preview window? What if something pops up?

clever mango
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That's what ground control/activity feed is for

storm ledge
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Im using the SE PUBG overlay, thats why i came here for support lol. @clever mango

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so yes animated

pale heron
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so a 5820k with 32 gigs of ram and a 1080ti can't use the animated themes

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thats worth noting

weary mist
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Have you checked what it is showing in the task manager? OBS doesn't give you the best overview of the real damage it does to a cpu

storm ledge
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^^

swift parcel
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give me a sec as I have a 5820k

storm ledge
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@weary mist check my screenshot up a bit

swift parcel
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and its the animated pubg?

storm ledge
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shows my taskmanager

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@swift parcel yes

clever mango
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You absolutely can use them as hundreds do

pine hemlock
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We're not saying your pc can't handle it. It's how obs is handling it

storm ledge
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why would obs not be able to handle it?

clever mango
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There are many factors in play

pine hemlock
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Change to gpu encoding and try the same test

pale heron
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would changing obs process priority to high do anything i wonder

pine hemlock
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Not sure

storm ledge
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with gpu encoding, 60% frames dropped, also OBS is set to high priority

weary mist
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Oh

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Frames dropped?

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That's normally a network issue when I have it

pine hemlock
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No his obs fps

storm ledge
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not a network issue, frames are dropped even when not streaming

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Game FPS=80-100, OBS Game Capture FPS=About 5

pale heron
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I'm letting obs run its auto config again and i'll test as well

pine hemlock
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Turn off the enforce streaming service option under output

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Does anything change

storm ledge
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@cudo no change

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@pine hemlock

pale heron
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not experiencing the issue currently

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The only thiing i see happening when i go into a game no lag in obs yet but disk is capping at 100% when hiittiing the lobby

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then back to 20% after the game loads in

weary mist
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That part is normal

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That shouldn't make a difference with encoding

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Did we get a screenshot of your OBS settings yet?

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Preferably not one that captures the entire mpnitor, lol, that's a pain to look at on mobile

pale heron
storm ledge
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@weary mist i gave my settings, issue more exteme than his, rig more powerful as well. Which is why the issue makes no sense

pale heron
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yeah fronsidie has the real issue mine isn't haveiing a problem at all now. but there was a time and i have no idea what fixed it

weary mist
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@storm ledge can you DM me the image link then? Too much for mobile to scroll through. And I was talking about you in the first place

storm ledge
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yeah i got u

pine hemlock
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@pale heron turn downscale filtering down to bilinear.

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As for @storm ledge i got nothing. I'll let scalper see what he has

pale heron
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I will if i have issues again

clever mango
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Also, we haven't even touched on in-game graphics settings...

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We've discovered that the frames are being dropped as they come into OBS

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So lowering the graphical settings and reducing overlay animation is the best solution to speed up the rendering

storm ledge
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dropping from ultra in game graphics to very low has no change @clever mango

wanton sluice
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Are you broadcasting at 80 fps?

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Or 100 fps

storm ledge
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tried 30, then 60, not 80 ever or 100. Nothing changed between 30 and 60

wanton sluice
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But that’s the problem if the game is running at 80 to 100 frames per second but you’re only capturing it 60 it’s going to drop because it’s only capturing every other frame. When I go out if I have to change my refresh on my monitor down to 60 to make sure the game runs at a locked 60

pale heron
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ii keep vsync on in pubg

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thats it

wanton sluice
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That may or may not be the problem but I didn’t have an issue until I upgraded to a 144 Hz monitor and now I actually have to pay attention to it

pine hemlock
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@storm ledge downscale to 720

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Problem still exists?

storm ledge
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@pine hemlock downscaling has no effect, @wanton sluice lockign game at 60fps has no effect

wanton sluice
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@pale heron That won’t help if he has a monitor that has a refresh rate higher than 60 Hz.

swift parcel
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Whats the resolution of your webcamera running at?

storm ledge
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uhhh not sure its a logitech C920

wanton sluice
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I know I’m bombarding you with questions but are you capturing the game directly or are you just capturing the desktop. Don’t ask me why but I have a better performance as far as the stream is concerned Running with a borderless window and capturing the screen then I do capturing the game directly

pale heron
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I just have old fashioned 60hz monitor

storm ledge
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@swift parcel ^^

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@wanton sluice capturing game, not desktop

swift parcel
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yes which can put out video at 1080 which can also effect

weary mist
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Try capturing window. I have better luck with that on pubg

storm ledge
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@wanton sluice also tried desktop capture and nothing changed as well

pale heron
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have you tried other games to see iifi they have the same iissue

weary mist
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Game cap tends to cause crashes for me

storm ledge
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borderlands 2 had the same issue

wanton sluice
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Are you running the game borderless window?

storm ledge
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i am

pale heron
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are you running x64 version of obs

storm ledge
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yes

wanton sluice
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I’m out of ideas I just wanted to mention the refresh rate issue also sometimes I have issues with G sync enabled.

storm ledge
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didnt have gsync enabled till just a moment ago, so also not the issue

wanton sluice
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And I have a 6700k with 32 Gb DDR4. Ideally I would like to get a second PC dedicated to running broadcasting but I got to do with what I got for now

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Gotta admit tho. I’m jelly about the 1080ti lol. Gonna get one here eventually

storm ledge
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its a fine piece of tech i do say. If only OBS would stop pounding me in the

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arm

spring cosmos
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What would be the best settings on OBS for streaming? I have a Ryzen 5 1400 overclocked to 3.8gHz 16GB ddr4 2400mhz ram and a GT 1030 gpu.

pine hemlock
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1030 monkaS

mint sky
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got my thing working

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ty for the help:)

swift parcel
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so i local recorded my game play granted I don't have the GPU (still rocking a 970) and recorded at 1080p60 then at 720p60 after getting 31st place with 2 kills. 720p is better but looking at one of your vods it's worse than my 1080p recording

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@storm ledge what's your upload speed?

pine hemlock
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@mint sky good job

storm ledge
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95 upload @swift parcel

pine hemlock
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@spring cosmos default obs settings would work. Downscale to 720p. Leave Cpu preset to veryfast

mint sky
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ty

pine hemlock
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Your graphics card is ultra budget @spring cosmos

wanton sluice
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@storm ledge I have a 980 TI so I know how good the 1080 is. The card I have is a generation behind but it outperformed the 1060 on a regular basis and comes neck and neck with the 1070 on most things

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I had planned on getting a 1080 TI when they came out but down payment for a house took priority

storm ledge
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probs the right move lol

wanton sluice
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It was probably for the best anyway I wasn’t really interested in the founders edition

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They are saying though from a lot of the benchmarks the 1080 TI is the largest percentage jump in performance over the standard card that Nvidia has ever made

storm ledge
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I got the ROG Strix 1080ti

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so even better i think

wanton sluice
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I’m waiting for the MSI model

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That’s what I’m looking at getting anyway I don’t know what I’ll actually happen

spring cosmos
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@pine hemlock Bitrate?

pale heron
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Rocking a 1070 myself. And I will stick to asus on everything msi cards are good but asus makes me happy

wanton sluice
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In terms of speed I hear the zotac cards are at the top

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But you pay for it

pale heron
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I think fronside is lagging hard wiithout the ovverlay atm. Does anyone know about the xbox live settings that cause uber issues?

storm ledge
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Game getting frame drops in game now, different issue

frosty lantern
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Here's a question, when I do the stream store, and I have a sound effect availbale, is there a way to have the alert box show a specific image for each redemption

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I guess, same question generally even outsie of sound effect

weary mist
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Only if it is set as a stream perk

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Sound effect is soully for the sound

lament blade
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Anyone here ever had a death in the family and struggled to get motivation to stream again? If so how'd you get past it?

elder spear
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I keep getting sent back to homepage when I click "connect with twitch"

weary mist
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Which browser are you using?

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@elder spear

elder spear
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Google Chrome

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tried to login using Edge as well, same issue

weary mist
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Ok, chrome is best. Try out incognito

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Just in case something is blocking the ability for us to connect to your twitch account

elder spear
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okay

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tried, same! Always redirects me to homepage without connecting to my twitch acc

weary mist
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That is interesting. I'll send your twitch name over to the team and see what's up

heady spire
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I cant backspace when I have lauch control open, also it severely lags me when I get a notification

weary mist
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@heady spire do you have backspace set to one of the hotkeys?

heady spire
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nope

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wait yes

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doesnt change the fact that I cant backspace after clearing it

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nvmd, I do still lag however

weary mist
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That in itself is an interesting issue. It only happens when you have the ground control app open?

heady spire
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no its all the time

weary mist
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Oh, so it has nothing to do with the app then. When the alert cones through, what does your cpu spike to?

heady spire
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not sure

weary mist
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Make sure to watch from the task manager

viral gale
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Hi. My chatstats shows no data, why could that be?

weary mist
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Have you changed your twitch name recently?

viral gale
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no I haven't

weary mist
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What is your twitch name

viral gale
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same, hektoliter

weary mist
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Kk

stuck silo
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Is there a way to ban a specific person / paypal user from donating? I don't see a way to ban a user from abusing tip messages other than Tip Moderation

weary mist
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@stuck silo that is something we are working on creating :)

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If you activate profanity filters, it can remove certain words. But the reason for tip moderation is to stop people from abusing tip messages. I wouldn't want to stop someone from donating to me, unless they where charging back.

stuck silo
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people can find creative ways to avoid profanity filters and still send abusive messages

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for small streamers without a mod around constantly, they would still have to read the abusive messages

weary mist
stuck silo
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a report function that leads to a blacklist for leaving messages would be an effective way to combat abusive messages

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thanks for the answer

winged sundial
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hey there I asked a question earlier on about my bits being not noticable in my cup. I deleted the widget and remade it and then did a ctrl+f5 but now my alerts won't show in my cup. Meaning if someone follows,hosts, or cheers nothing happens to the cup

stuck hamlet
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All alerts aren't working?

winged sundial
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had 2 hosts 3 new follwers and cheers tonight and nothing fell in the cup

stuck hamlet
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Mind if I test it?

winged sundial
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sure but still live

lament blade
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How do i change my username in Stream Elements?

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I changed my name on twitch but stream elements didnt auto change

stuck hamlet
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@lament blade Just logout and login

lament blade
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this i got it maybe

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think*

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😛 thank @stuck hamlet

fleet viper
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im having trouble fitting this overlay in obs

lament blade
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@weary mist you getting pumped for Twitch Con?

weary mist
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@lament blade yes sir. Super excited

lament blade
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Hell yea!

fleet viper
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can anyone help?

lament blade
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Come pick me up and bring me. Ill be in Ann Arbor Michigan waiting on the piack up lol

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@weary mist hel @fleet viper BRO

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lol

weary mist
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@fleet viper couple questions. 1. Are you using a custom or pre-made overlay? 2. When you added it to obs, did you set the width and height to match the overlay dimensions?

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Lol, I'm on mobile, so typing is a lot slower than when I'm home

lament blade
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on damn @weary mist you at work?

weary mist
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Airport

fleet viper
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using premade and even when i change width and higth its only capturing one part of the overlay

weary mist
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@fleet viper are you changing it in the browser source settings? It should be changed to width 1920 and height 1080

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Then ctrl+f to make it fit your canvas

fleet viper
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i guess i was using the wrong demintions thanks

weary mist
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:+1:

lament blade
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What are you at the airport for

weary mist
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Heading home from my friends wedding

lament blade
#

Whats it like to fly? I've never done it.

weary mist
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First few times where fun. Now it's just me sleeping the whole way

lament blade
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I think I'd have a panic attact and in turn have a heart attack if I were on a plane

weary mist
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There are drugs for thT

strong dock
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isnt there a death counter?

pine hemlock
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you can make one

weary mist
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You can make a chat command for ot

pine hemlock
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Add a custom command, make the response something like Deaths: ${count deaths}

strong dock
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cool

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but wat would the command be?

stuck hamlet
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what ever you want it to be?

strong dock
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right but how would i add to it?

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so like the above command say its called !deaths

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how would a mod ad to the count?

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!deaths +1 ?

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and can i make it trigger another command? like if i have a !rip command?

stuck hamlet
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so if you use $(count) in a command, that will +1, if you want to check how many the count is at, it would be $(getcount)

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they would have to be on different commands

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like !deaths would see how many you've had and !adddeath would add one

strong dock
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like one of the only things i miss from deepbot. is chaing commands and obs remote. lol

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it may be too late for me to catch on to this that and im live lol

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so !deaths would for total deaths would be $(getcount death) and !adddeath would be mod command $(count death) @stuck hamlet

stuck hamlet
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yup

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!command options adddeath -level 500

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this to make it mod only xanUp

strong dock
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or i can just select user level?

storm ledge
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set it to 1920x1080 in properties

stuck hamlet
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Sure

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what? @storm ledge

storm ledge
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uhh

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wrong chat woops lol

strong dock
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what about how to edit the count?

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aight got it set up. now to wait for mod to over count. lol

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and it happen

stuck hamlet
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!editcount Deaths +1/-1/0

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the variable ''Deaths'' is case sensitive, btw

strong dock
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just discovered that

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haha now i have Deaths deaths and death counts. hidRip

stuck hamlet
storm ledge
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any SE staff/support available to go into voice support?

stuck hamlet
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I can't currently, but I may be able to help you. What's up?

strong dock
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if i change the name of the count in the command does it update it and keep the same total? or creates a new count?

stuck hamlet
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Creates a new one

strong dock
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hahaha

warm stratus
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Can anyone help me with setting a giph for an overlay? I've uploaded and selected the giph I want to use, but the default shark giph keeps appearing instead. :/

stuck hamlet
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Check the variations tab. And change it there too

warm stratus
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Legend! Thank you @stuck hamlet

stuck hamlet
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No problem 😃

thorny vault
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So I want to add a command that I could use for some counting. I specifically want to be able to add a command that I can I can increase, decrease, or reset the count. The most experience i have had with count commands is the generic " !command add !counter this counter has $(count) counts." Any help would be appreciated, Thank you in advance.

stuck hamlet
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@thorny vault we have a count variable, "$(count Name)".

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It's good to have a name there, because then you can edit it or even check on it without adding to it

thorny vault
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so I could do !command add !Members $(count Members) and then would I go !Members -1/+1/12 ?

stuck hamlet
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Nah, if you'd like to edit it, it would be

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!editcount Members -1/+1/12

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Using !members will +1

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You would use "$(getcount Members)" in a command to see the count without adding to it

thorny vault
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oh ok so you just use the editcount command to directly edit the number being counted. I was messing up by just using $(count) and not associating anything to the specific count name.

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ok I think i got it and will come back if I have further questions thank you so much, that moment when everything comes together in your head XD great feeling

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thank you

stuck hamlet
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No problem 😃

timber torrent
#

Hello,
I have a Problem: The Bot "Streamelements" ist not in my Channel and I have Nevertheless Alerts from this Bot during my Streams. But why? There should not come Alerts from Streamelements, if the Bot is not in my Channel. What is wrong with this?

stuck hamlet
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The bot is talking in your chat, but isnt in your chat?

timber torrent
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No, There are Alerts during my Stream, but Streamelements is not in my Channel. I have Part the Bot of my Channel.

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The Alerts comes from Streamelements

stuck hamlet
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when you say ''Alerts'' do you mean visual alerts?

timber torrent
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Donation, Follow, Host...this Alerts I mean

stuck hamlet
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Yes, are they in chat, or visual?

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The bot is only related to chat stuff.

timber torrent
#

No not in Chat they are Visual

stuck hamlet
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then the bot has nothing to do with this issue.

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You must have a StreamElements overlay on your OBS somewhere.

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You must remove it from there.

lament blade
#

Hey does anyone know how i can change the offline picture when i end my stream on twitch? been trying to find out how to do it for some time now but no luck

stuck hamlet
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its in your twitch settings

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@lament blade

lament blade
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omg, im such an idiot

stuck hamlet
#

we all are at one point

lament blade
#

lul

copper pollen
#

Hey guys so I have a bunch of overlays is there a way to import an alert box widget you've already made into a different overlay without recreating everything?

pine hemlock
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not currently

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Most peole right now create a seperate overlay just for the alert box

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to solve that issue

ripe herald
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@copper pollen but you can delete alert boxex from other overlays and use just that one

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yeah as cuda said 😄

copper pollen
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Ahhhhhh I see. Genius. Thanks guys

fast topaz
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Is there a way to stretch a bar heightwise im not seeing cause i've trieed a few things but i cant seem to get the bar to change the way i want it to fill my bar

stuck hamlet
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if you make the text bigger, it will make the bar bigger @fast topaz

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We have plans on making height adjustable, better

fast topaz
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yeah i did that but then it overlaped with the numbers and stuff :/

stuck hamlet
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ah cause the name is so long pepoThink

hoary crystal
#

Is it possible to set up a bit jar in streamelements? 😄

stuck hamlet
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we have one, its called ''Hype Cup'' @hoary crystal

wanton sluice
#

It funny someone just mentioned counter. I was just looking at that.

hoary crystal
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@stuck hamlet awesome, where do I find this?

stuck hamlet
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It would be in the overlays.

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as a widget

hoary crystal
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@stuck hamlet thanks! 😄

wanton sluice
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So the counter. Any way to make the number show on screen? All I’ve seen suggest it’s a chat thing.

stuck hamlet
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no way to show it on screen at this time.

wanton sluice
#

Ok. So I’m not crazy

stuck hamlet
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ehhh

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we cant say that for certain Kappa

wanton sluice
#

Har har

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I just thought I wasn’t seeing it

spring shard
#

Will we get any notification when we receive the V2 of Streamelements? Or will the site just change?

serene granite
#

it will just change

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once we roll it out to everyone we will notify here

wanton sluice
#

Roll out should have started?

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Is it just the dashboard or do I need to actually redo overlays or something

spring shard
#

Alrighty, thanks @serene granite ❤

#

Can't wait to play around in the new Admin Panel brobeJa

wanton sluice
#

Sigh. Yet another iOS 11 update lol.

#

I’m actually excited to play around with it because one of my mods is pretty good technically and she has a lot of time on her hands which I don’t and I truster so it be fun for her to set up some stuff while I am away and I can’t do it

serene granite
#

you won't have to redo anything @wanton sluice , we've got a very clever migrations expert that did some nifty coding to take care of all that

wanton sluice
#

So basically the only change I notice is the new features and me work on the dashboard basically

spring shard
#

@wanton sluice if she has the JWT token she can do basically everything through API. It's what I've done for the streamers I mod for until Admin Panel comes around. 😄

wanton sluice
#

But I’m assuming there’s some upgrades or what have you in the backend

#

It’s close enough to the update now where it’s not really an issue anymore @spring shard

spring shard
#

True true.

wanton sluice
#

Never had admin access to any of my mods on any of the other bots either. Since I work a lot the little time I am home I would have to waste half of my stream time updating stuff. So I figure if they can do it while I’m at work all they have to do is send me a simple text to get approval and away we go

stuck hamlet
#

idk who's sharing their JTW, but they really shouldnt be

spring shard
#

I only use it for the Ground Control app (Donation approval), and updating aliases and keywords, since that's not possible through chat.

stuck hamlet
#

You dont need JTW for approval of donations, we have a page for that. Also, Im not saying you're using it for bad stuff, it just shouldnt be shared at all, cause you could use it for bad.

#

¯_(ツ)_/¯

#

thats the streamer fault if anything happens 4HEad

spring shard
#

Yeah, it could be used for very bad stuff. And when I wanted to use the donation moderation, the page didn't work. So this was a spur of the moment solution.

stuck hamlet
vale anchor
#

hi, I can't seem to get redeeming sounds to work

clever mango
#

Have you added the store redemption widget to your overlay(s)?

vale anchor
#

oh, I'm a dummy, i looked for it, but didn't see it and thought it doesn't work that way, thank you 😃

#

awesome support as always ❤

pulsar sierra
#

weird question, how would someone rig up a "make it rain" reward? like cost 10000 to give everyone in chat 200 points? thank you

atomic hollow
#

there are a few shady ways to do it

clever mango
#

It wouldn't be automatic but once someone buys the reward, use !addpoints all 200

pulsar sierra
#

thank you @clever mango thats a good one

atomic hollow
#

if you wanna go next level there is a way

#

let me know if you are ready for it

spring shard
#

I'm not the one asking, but could you tell me? 😮 I want to know stuff. :3

atomic hollow
#

its not an official method so I you didnt hear it from me

pulsar sierra
#

secret is safe with me

atomic hollow
#

and it needs you to have another bot in your channel

spring shard
#

Ooh. And here I was wondering if SE could trigger himself 😦

atomic hollow
#

you need to create a command with a 2nd bot that when it sees "!redeem XXX" it triggers the bonus all command

spring shard
#

That's indeed a way of doing it. I understand why you'd call it shady. 😄

pulsar sierra
#

ahhhh, very clever, was wondering if we could just rework the reward message

atomic hollow
#

its on our list to add all of these features as defualt actions

pulsar sierra
#

thank you for that.

atomic hollow
#

pine hemlock
#

@atomic hollow 😡

#

Bad

spring shard
#

I think I'd use the response message from SE instead, since even if people trigger the command they might not have enough points to actually redeem it.

atomic hollow
#

thats what I meant

#

when the bot says something has been redeemed

#

my bad

spring shard
#

Aaah. Then I understand. :3

clever mango
#

It would only work if the 2nd bot could only be triggered by the response the SE bot gives when redeemed

#

work safely

strong dock
#

all u need to do is the ability to chain commands... 😦

clever mango
#

If that were enabled, one person could get the bot global banned for everyone

strong dock
#

guess thats true with it being a cloud bot

#

guess with deepbot ur bot is named whatever u want and has cool down feature

clever mango
#

and is only in one channel

#

not thousands

strong dock
#

why u always gotta burst my dreams @clever mango

clever mango
#

FeelsBad reality

strong dock
#

lol true

next bloom
#

Anyone able to tell me why my friend sounds fine through my headset but via stream sounds like he's on the news trying to hide his identity (deep robotic voice)?

clever mango
#

Hard to say but he might be using another audio input in OBS

#

have him check his advanced audio properties in OBS and his recording devices in windows

strong dock
#

yep specially if u are using discord. never fails it resets mic inputs

mortal raptor
#

hello, somehow obs studio browsersource does not show the chat widget anymore. all other widgets work fine, it's just the chat. tried the overlay url with chrome and firefox and with both the chat works fine. however, with microsoft edge the chat is not showing up, just like in obs. any hint is much appreciated!

swift parcel
#

Remove it and readd see if that helps

#

oh went on auto for that reply

mortal raptor
#

well, i removed it several times already

swift parcel
#

website works well with chrome other browsers things will act up

#

obs studio uses chromium

stuck hamlet
#

Make sure it's 1920x1080.

#

The chat doesn't work below a certain resolution

#

It's a known bug, also try relogging into the website

mortal raptor
#

ah ok thanks

#

you are right

stuck hamlet
#

😃

mortal raptor
#

weird 😄

#

cheers!

wooden yarrow
#

I had no sub alerts show today in my streaming session. Followers are working fine. The subs aren't even showing up on the dashboard.

#

Anything I can do about that?

clever mango
#

Are you recently affiliated with twitch?

wooden yarrow
#

yeah that's zero, i've been affiliated for a few months new

#

and everything has been working before

clever mango
#

Were they prime subs?

wooden yarrow
#

probably

clever mango
#

Did the twitch sub notification show in chat?

swift sky
#

Sometimes my ground control just stops playing songs on my YT playlist, and I have the song. anyone know why?

clever mango
#

@swift sky There are few bugs to work out with songrequest. If you skip a song, just press play or use the play hotkey and it should begin playing

wooden yarrow
#

not entirely sure i saw one, could very well be that it didn't show

clever mango
#

If it didn't show, that means the person didn't share their subscription. If they don't share it, StreamElements isn't sent the notification through the API

wooden yarrow
#

ah, okay

#

wasn't aware one could do that

clever mango
wooden yarrow
#

well then, thank you

clever mango
#

There is a new system in place that the new twitch API is using that won't require them to share. StreamElements will be using that new system before long so this won't be an issue.

tawny vapor
#

Is there a way to create an counter in streamelements?

serene granite
tawny vapor
#

thanks

#

ok but it will only show in chat and not display on my overlay?

clever mango
#

Yes, that is a chat command counter

#

At this time, there is no overlay counter

tawny vapor
#

Ok thanks

tawny dagger
#

Hey everyone! I'm trying to create a custom command that displays my message and also times out the user for a specified amount of time. I would like for it to be all included in one simple command (e.g. !promo) for my mods. Any help with the "coding" for that?

#

Also, whats the difference between your bot "saying" a command, versus "replying"?

tight harness
#

Saying example: Hello. Replying example: @tawny dagger Hello

#

Makes sense right? 😃

tawny dagger
#

Oh, okay. So just the addition of the users name to the response?

tight harness
#

Yes, exactly

tawny dagger
#

gotcha

tight harness
#

In regards to the other thing you mentioned I don't believe you can make a command to time people out

clever mango
#

I don't think twitch allows a message to be sent in a /timeout

#

you can have the bot say /timeout ${user} #ofseconds

tawny dagger
#

with my previous bot i was able to display a message and then follow it with an immediate timeout with this code "Easy there $realtarget, you're overwhelming the chat! [1min timeout]
/timeout $realtarget 60"

clever mango
#

Well that happens with the spam filters

tawny dagger
#

The message and action had to be on separate lines though. Is there a way to do that?

clever mango
#

But not through custom commands

tawny dagger
#

I've currently got that option set to delete the link, but with a time out of just one second. I was hoping to create custom commands for my mods so that they could type something like "!link1" o r"!link2" for multiple offenses and have the timeout length be appropriate for the number of instances a chatter may have been warned

clever mango
#

I understand what you're trying to do. It's not possible because the SE bot does not post multiple messages per command

tawny dagger
#

No worries!

clever mango
#

Single channel local bots can get away with those things but cloud bots cannot

tawny dagger
#

One more question, is there a way to type a command and have the bot take the appropriate action, but not show the actual command that was typed?

clever mango
#

so whisper the bot and have it time someone out?

#

wouldn't be possible because the bot wouldn't know which channel to take action in

tawny dagger
#

no worries at all

#

If I make playng a SFX ove rmy stream on of the items in the store, and a user redeems it while I'm not live, does it simply store that redemption until I am live?

clever mango
#

Redeeming any time will cause the alert to play. Stream perks events are saved and can be replayed. SFX are not

tawny dagger
#

Should I have heard it if I was in my twitch chat but offline?

clever mango
#

you'll hear it if there is an overlay open with store redemption widget

#

that's where the sound comes from

tawny dagger
#

ahhhh...thats what i was missing

prisma sundial
#

I had someone doante yesterday and the alert box didnt pop it up and it doesnt show in the data that i was tipped unless i go to the tipping page

#

any way to fix it?

tight harness
#

Do you have Tip Moderation enabled?

prisma sundial
#

yes

#

thta fixed it

#

im an idiot

wanton sluice
#

Ok. Who is the resident x split guru

#

I can’t seem to resize one of these super themes down to 720 P

tawny dagger
#

Anyone else bumping tino cef-bootstrap eating up way too much CPU from loading the BrowserSources?

clever mango
#

cryon1cang3l is the xsplit guru and he's streaming right now so go check him out @wanton sluice

swift parcel
#

@wanton sluice properties > first tab there is a display area the second box to force the size ( https://www.xsplit.com/broadcaster/manual/sources < scroll to webpage settings)

XSplit

Simple yet powerful Live Streaming and Recording Software used by millions of gamers and broadcasters.

wanton sluice
#

The problem that I am having is I can’t get the whole thing to fit on the screen unless I set the resolution to broadcast at 10:80 P

#

If I set the broadcast to 720 P that’s the maximum they will let me change the source resolution

umbral badger
#

why isnt my SR working for twitch its grayed out on the commands

clever mango
#

It's enabled in the songrequest settings

#

All the modules are this way as well

frosty lantern
#

Is there a test feature for follow alerts, store redemptions, etc?

clever mango
#

Yes, in the overlay editor

#

Event emulator at the bottom of the editor. It's a bell

frosty lantern
#

Oh cool

#

I never noticed it

#

Thanks @clever mango

storm ledge
#

Any SE staff available for voice support?

#

@clever mango issue still not fixed ://

clever mango
#

DM me your overlay links please

storm ledge
#

one moment

final haven
#

When someone gets a chance, I have a question about my sub count being wrong on the sub goal widget!

thorn loom
#

my overlay gives me a constant encoding overloadd but it goes away when i turn it off. help?

silk patrol
final haven
#

Thank you @silk patrol

subtle quartz
#

Hi =] was curious if I was able to set a different setting to subs and re-subs, as in different sounds. I found the sub settings in overlay and variation but I dont see anything for what I'm looking for.

silk patrol
#

@subtle quartz that's because as of right now we have no way to differentiate them. once twitch allows us access to webhooks, we can look into it

subtle quartz
#

thank you! =]

clever mango
#

@thorn loom PC specs? super theme overlay or custom?

thorn loom
#

its a custom overlay. literally just followers and donations pop up

#

but its supposed to be your server side? so i didnt think it effected my computer?

#

my pc is a potato no doubt

#

but I thought it wouldnt lag with your overlay. maybe i missheard the tutorial

clever mango
#

Is there only one overlay?

undone plume
#

Hello, i am having troubles uploading an image to my overlay, whenever i want to upload the image i press upload but then it just sits there forever and doesnt do anything, any suggestions? Thanks 😄

clever mango
#

@undone plume Use google chrome

lament blade
#

Hello some one can help me?

clever mango
#

Ask away at any time. People will help

lament blade
#

Oh okay , i want to create a command : !support and the response need to be like help my friend and leave a follow to him with his link twitch

#

Like. Shoutout

#

How incna do it?

swift parcel
#

If you make a new command in chat commands theres something called "command templates" in the new command box that pops up. you can select the !shoutout command to give you all the info you need and edit the response to what you need it to do.

lament blade
#

Oh okay thanks so much

#

❤️

#

Have a good day!

swift parcel
#

np 😃

thorn loom
#

yeah only 1 overlay. sorry for slow response lol

clever mango
#

@thorn loom And it's just an alertbox?

terse canyon
#

Is there a way I can do a random sound store redemption?

clever mango
#

No

terse canyon
#

hmm

#

can i set specific sounds for some alerts and random for others?

clever mango
#

example?

terse canyon
#

follow gets a ding, all tips of all levels are a random sound

clever mango
#

yes

terse canyon
#

okay .. hmmm

glacial aspen
#

Hi, i have an issue with in chat notifications. All seem to work just fine except the host one. I cant make it work. Am i missing anything? thanks

stuck hamlet
#

hey @glacial aspen 😃 You need to have an overlay loaded up for us to detect hosts.

#

Overlay can be loaded on phone or laptop, it can have anything on it, or nothing.

#

just have to have one open

glacial aspen
#

thank you! im gonna try that. Just to make sure.. I stream through twitch app not OBS thats why i need in chat host notification.Is that an issue?

stuck hamlet
#

Shouldnt be an issue 😃

#

Twitch just requires some weird stuff for hosts, so we do it through overlays 😃

glacial aspen
#

thank you! Gonna create one now 😃

#

it worked! Thank you so much!

stuck hamlet
#

No problem

thorn loom
#

@clever mango yes is is. and a little text

inland void
#

the font for the widgets on my overlay wont change even after i save it :/ is it glitchy?

stuck hamlet
#

Save it and reload the overlay @inland void

#

its wonky sometimes

#

but it should dispay properly once you reload

inland void
#

alright. also, theres 1 font that doesnt change at all. Press Start 2P does that one not work properly? :/ the others change when i choose them but not this one

stuck hamlet
#

oh that one is bugged unfortunately

inland void
#

aww, alright. i hope theyre working on it. it would go really well with the theme on my stream
thank you for the help though! jolipiLove

timid yacht
#

Herro!

#

I has a question!

#

In the store, what's the best way to make a "new reward" redemption? To where people can redeem it and type in what they want the new reward to be?

#

I have never made this kind of redemption before today lmao

pine hemlock
#

Just hit add requirement

#

and when they redeem it they get prompted while redeeming

lament blade
#

Need help: Someone donated last night, but my alerts didn't notify on stream, and its not showing up in my tip stats on my dashboard. However it IS showing up in my Paypal account so it DID go through...but for some reason shows nothing on my dash. He just donated again and it worked this time but not sure why last nights didn't.

timid yacht
#

@pine hemlock Omg I totally forgot about the requirement thing lmao, I had a derp moment, my bad man FeelsChromosomeMan

grizzled sail
#

@lament blade had the same problem. go to your tip setting page and turn off moderation. having that enables requires you to approve/deny every tip you get. you dont need it enabled for the filters to work. you can accept his tip from the moderation page (under tip settings) and it will trigger the alert

#

how come overlays aren't being deleted when i click "delete" valeThink

pine hemlock
#

ManicPixie is probably right about the tip moderation. If its not that, a brief hiccup in our service might have caused it to be missed if its working now. I have no way to look.

#

@grizzled sail ctrl+f5

lament blade
#

@grizzled sail I didn't have any moderation settings on 😦

grizzled sail
#

so much refreshing FeelsBadMan overlay still haunting me

#

that's what fixed it for me other than that i have no clue D:

#

i dont know if it's allowed but on the pink fold particles super theme, there's an instagram graphic on the start screen but not the in game screen, i was wondering if i could get the file for that so i could add it to the in game overlay?

pine hemlock
#

@ripe herald can send you the image when she's awake probably.

grizzled sail
#

that'd be rad

buoyant sigil
#

I have the command !quote add set to Everyone but it's not working?

weary mist
#

@buoyant sigil add only works for mods and up

terse canyon
#

Are song requests only played while we're live?

#

Dumb question I know. Probably obvious answer XD

weary mist
#

only while you ahve the page open. They will play while you are offline if the page is open somewhere

stuck hamlet
#

what

#

you good @frosty lantern ?

terse canyon
#

@weary mist the song wasn't playing while I had the tab on Ground Control open and was offline

frosty lantern
#

yeah was a friend XD @stuck hamlet

toxic parcel
#

Are you able to add variables to timers?

misty wagon
toxic parcel
#

Yea I have that but I'm wondering if the variables work for timers.

buoyant sigil
#

can you make it so quote add works for everyone then? awhile back when I switched it to Everyone it worked, now it doesn't

toxic parcel
#

Nvm Latte I see it says you can use vairables to make more dynamic responses in timers 🤦

storm ledge
#

Anyone know why my overlays are taking forever to render? getting alot of frame drops in OBS from just the Overlay alone

#

SE PUBG overlay, sunburst

pine hemlock
#

Have you tried the obs forums? I'm not sure what else we can do.

terse canyon
#

@storm ledge The only thing I can speculate to help would be to raise the process priority setting. That should give your pc a higher priority on OBS overall. It might just not be processing it right.

#

Also, are you running it in admin mode? I know that helps.

ripe herald
inland void
#

A friend of mine is trying to use the overlay for StreamElements on OBS and the overlay fits the resolution hes on but, when he tries to drag it out to cover the entire scene, it does not fit in OBS. We even tried the actual dimensions in the properties and it comes out as way too big :/ not sure what to do here

ripe herald
#

@inland void he need to make sure in OBS it's 1920x1080

inland void
#

ahh, that somehow fixed it even though we tried it lol just had to drag it a bit. thank you though! jolipiLove

terse canyon
#

Generally, my advise is to keep everything as native resolution as you can.

#

I've seen people say it bogs down your cpu ... well not on my FX 6300 and if that junk old platform can handle it, any worthy pc should XD

proud schooner
#

Any was to make the text centered within a textbox

terse canyon
#

Do you mean on the overlay editor?

proud schooner
#

Yes

terse canyon
#

on the left panel, click text settings

ripe herald
terse canyon
#

darn you @ripe herald , I was just gonna do that XD

proud schooner
#

Thanks!

terse canyon
#

You probs have it saved already XD

ripe herald
#

no im setting up themes so was in overlay manager 😄

terse canyon
#

I'm not one of the regular tech support guys here, i'm just an SE fan/nerd XD

#

oh WOOW XD

#

dat timing

ripe herald
#

Halloween 👀 👻

terse canyon
#

I opened it JUST for this XD

#

yeh, if I change my layout for every season, i'd never stay on a layout XD

proud schooner
#

Also

#

when im switching between overlays (when im swapping scenes in obs)

#

it takes a while to load the graphics

#

any way i can make it more instantly?

ripe herald
#

no cause it's browser source it loads every time

#

but you can use stinger transition

terse canyon
proud schooner
#

Where is that option

ripe herald
#

something like this

terse canyon
#

same window as the resolution

ripe herald
terse canyon
#

properties of the browser source

#

wait WOT @ripe herald ... how'd you do that? 😮

ripe herald
#

it's stinger transition 😄

proud schooner
#

i only have cut and fade

terse canyon
#

that doesn't say HOW 😛

#

yeh, I don't think thats' what he's doing

ripe herald
#

adobe after effects 😄

terse canyon
#

plugin?

ripe herald
#

it's mov video

terse canyon
#

so video transition?

ripe herald
#

uploaded t oobs

terse canyon
#

can you make me one that's like tv static?

#

That's the like ONE last thing I need.

ripe herald
#

if it's mov upload it to OBS stinger dunno if gif is supported

terse canyon
#

i'm lost now XD

#

thought you said adobe after effects

ripe herald
#

it's OBS option

#

not ours 😄

#

you have to directly upload it from your pc in OBS

#

yeah transitions is done with after effects

terse canyon
#

okay, put it this way. How can I have a transition like you have, working like the static from giphy i posted?

ripe herald
#

saved as mov 😄 imported in to OBS

#

you need mov format

terse canyon
#

i can convert

#

Format Factory 😄

ripe herald
#

try

terse canyon
#

BEST converter of EVERYTHING ...

#

if you want it though, don't download it XD

#

most of them are viruses or worse XD

ripe herald
terse canyon
#

Also, maybe we should take this to Dms considering this is not really SE related now XD

#

ripe herald
#

click on stinger add and choose your transition

#

set up how long it should last

#

and try to switch scenes 😄

terse canyon
#

OH WOW XD

#

when were all these transitions added? XD

#

when I made my setup it was ONLY cut/fade available XD

proud schooner
#

I noticed that 4 of my scenes are instantly loading, while 1 ALWAYs loads really slow, any tips?

ripe herald
#

when you switch scenes

terse canyon
#

^

proud schooner
#

"refresh browser when inactive"

#

what should that be on

ripe herald
#

it will refresh your browser every time you switch scene

#

more loading 😄

proud schooner
#

im confused about "shutdown source when not visible"

#

bc when i turn it off, everything is smooth

ebon forum
#

it just means that the source will not be running when it is not visible on stream. you dont need to run it on different scenes in the background

#

it also disables the sound from the source when it is not visible

terse canyon
#

ERRMAGURD I LUV YOU @ripe herald x94ontH

#

it looks SO GOOD! 😮

proud schooner
#

gotcha

ripe herald
terse canyon
#

now I gotta figure out MORE keyboard shortcuts XD

ripe herald
#

nice 😄

terse canyon
#

hey, do you if there's a way I can set specific transitions to specific scenes?

ripe herald
#

i didn't played much with it

#

you will ahve to check 😄

terse canyon
#

I LOVE how obs can do key combo hotkeys!

#

I don't have enough hotkeys! 😦

#

XD

proud schooner
#

Do you have to be online for the streamelements bot to work?

#

trying some commands

#

and nothing works

#

also changed my username on twitch yesterday, can that have something to do with it?

tight harness
#

@proud schooner Yes, the reason is because you need to relog into the SE website

proud schooner
#

aight

#

thanks

tight harness
#

But to answer your other question the bot works even when you're offline

terse canyon
#

somehow I ended up with 3 extra shortcuts i'm not using XD

#

YUUS! swapped some and now I've got 3 transition hotkeys, 4 slide hotkeys, mic, & game capture ... without takign up the main portion of keys! 😄

hoary crystal
#

Is it possible to use the Streamelements bot on discord? 😄

atomic hollow
#

not yet

hoary crystal
#

Ok, but it will be in the future? 😃

atomic hollow
#

of course, give us some time to do some cool stuff before

hoary crystal
#

Awesome 😄

serene granite
atomic hollow
#

^^

rotund jay
#

Hey - I created one base scene and then duplicated it to adjust for other needs but the thumbnail for all of them is still the original. How can I update things so the thumbnail shows what is really there now?

stuck hamlet
#

Thumbnails are based on the game you choose, and the preset themes have their own thumbnail that cannot be changed

rotund jay
#

Within the StreamElements system, they are based on the game we choose? If I create a new version of a theme, will it update the thumbnails?

pine hemlock
#

The thumbnails don't update.

rotund jay
#

ok - that's a bummer - It would be a really nice feature to have or at least a "Rebuilt Thumbnail" option so they accurately reflect what's they overlay is.

serene granite
#

interesting idea, although mostly overlays are mostly green with very small details

#

we could probably allow users to upload their own thumbnail

timid yacht
#

Are you able to do a Sub only giveaway on SE Online and Offline Subs?

silk patrol
#

@John Wick™#3541 nope, only sub luck multiplier

serene granite
#

it's a highly requested feature that we're going to add pretty soon

timid yacht
#

Alright great lol, I can't find a way to do a twitch giveaway for Offline and Online Subs

clever mango
#

There is a workaround for sub only giveaway but it involves a good amount of work

#

especially if there are a lot of subs

timid yacht
#

Anyone know a way to do a Sub Only Giveaway that's online and offline?

clever mango
#

My method works but again it requires some work

silk patrol
#

you might be able to do something similar with gleam.io

clever mango
#

Are there a lot of subs?

timid yacht
#

What's your method?

#

62 subs I believe

clever mango
#

You'd have to manually give all subs a large amount of points ex. 25,000 (enough so that all subs are at the top of the leaderboard)

#

Then each sub would enter 1 ticket with cost 25,000

timid yacht
#

But how would offline subs be able to enter? lol

silk patrol
#

a website that allows you to create giveaways

clever mango
#

Does the giveaway have to take place during one stream?

timid yacht
#

It was the plan to do it during one stream, yeah

clever mango
#

Even with gleam they're going to have to enter themselves

timid yacht
#

Okay, so I haven't made a giveaway in a while for a streamer, but do you guys know if I just have her start at the beginning of stream and the subs have to enter theirselves, that they can still win if they're offline as well after they have entered? On Nightbot that is lol

#

She doesn't have SE setup yet, I'm still trying to talk her into it for her stream. 😃

clever mango
#

Not sure. I know with SE giveaways once they're entered they're in and don't need to remain in the stream.

timid yacht
#

Okay thanks for all the help though! 😄 Hopefully I can talk her into using SE soon PepeLaugh FeelsChromosomeMan

lilac falcon
#

Hey, I've got a question about song requests, if I add a youtube playlist in my queue, will the playlist be shuffled? or will it play the songs in the order of the playlist

silk patrol
#

@lilac falcon hi you have the option to shuffle it or not on the player

lilac falcon
#

oops, didnt notice it

pine hemlock
#

:)

lilac falcon
#

I was searching in the youtube frame xd

onyx oasis
#

Is there a different variable available for ${1:} where the command arguments are optional?

silk patrol
#

@onyx oasis it depends. if the argument is a user, you can use ${user}. if ${user} isn't provided, the user sending the message will be used. if the argument is just plain text, then no, you have to provide some kind of text for the command to work

wanton sluice
#

I think I’m gonna do it. Make the jump to OBS.

#

Xsplit is nice and all. But lately it’s been pissing me off.

silk patrol
#

OBS is love, OBS is life 😃

wanton sluice
#

Got a few months of premium left. But I think I’m going to wipe the pc and do a reinstall soon.

onyx oasis
#

@silk patrol Oki thanks for the info 😃

wanton sluice
#

At least now setting up OBS isn’t as daunting.

#

One source instead of like. 10

tight harness
#

10 sources in 2017 LUL

wanton sluice
#

Shaddap

#

Hey legendary. Where abouts in uk are ya

tight harness
#

Sheffield

wanton sluice
#

That north or south

tight harness
#

North (technically)

#

About as South as North can be seanK

wanton sluice
#

Hurricane gonna get you?

tight harness
#

Nah i'll be fine 😄

wanton sluice
#

I have a friend in north north.

#

The eye headed straight for him

#

And another in Ireland. 😦

muted locust
#

Hello

clever mango
ripe herald
#

it passed 😄

#

fresh news from the Cork area 😄

#

wind is still strong but the worst is over

muted locust
#

I was wondering guys

#

when are the SE leaderboards coming?

tight harness
#

Leaderboards? We have Leaderboards already, you mean a Leaderboard extension?

silk patrol
#

@muted locust There is already a loyalty point leaderboard as well as a tip leaderboard

muted locust
#

I mean, a Leaderboard to show on the twitch page

tight harness
#

So yeah an extension

#

It's been mentioned before as planned

atomic hollow
#

working on it as we speak

#

😃

tight harness
muted locust
#

no freakin' way

#

I am loving it

#

now, if you make it look better than the Streamlabs one

#

I'll buy you a beer

#

and a pizza

#

xD

silk patrol
#

@muted locust it will be definitely better than the StreamLabs one 😉

atomic hollow
#

preparing to eat pizza and drink beer

muted locust
#

I mean, design wise ❤

#

but I trust you, I already love the work you've done

wanton sluice
#

Leaderboards fir what. Tips? Or points

silk patrol
#

@wanton sluice he was talking about a twitch extension

wanton sluice
#

Yeah I got that. But a leaderboard for what tho. Bits? Points? All of the above?

silk patrol
#

@wanton sluice probably points, as it's what SL does. But our extension will be miles away from that

wanton sluice
#

Good. Lol. Considering I dint use SL points

muted locust
#

Streamlabs' system is good, but limited

#

SE on the other hand, has way more freedom

#

one more thing to point out (for a nerd designer as myself)

#

is there a way to use custom JS/CSS?

wanton sluice
#

I saw somewhere there’s an option to ignore bots and myself in the points list. Don’t remember where I saw it tho

silk patrol
#

@muted locust not yet

wanton sluice
#

Ok thanks. Now I’m assuming I need to go set the points of the affected names to 0 as that just keeps them from gaining new points. It doesn’t undo what they already have

winged sundial
#

website down?

spring shard
#

Works fine for me.

winged sundial
regal quiver
#

Yup it is down, says: "scuffed server"

winged sundial
#

Yeah

regal quiver
#

damn I didn't save my work 😦

spring shard
#

Maybe you're getting upgraded PogChamp I tried reloading and clearing cache. Still works for me.

regal quiver
#

I was try too, but don't work for me, I'm from European Union sry :/

cinder lotus
#

not working for me either lol

unreal geyser
#

streamelements down?

regal quiver
#

Seems like that

unreal geyser
#

sheet

thorn spear
#

rip overlay

regal quiver
#

They need to add auto-save option for us. 😦

silk patrol
#

we are looking into it

regal quiver
#

Maybe addtional server helps to you guys if one go down other can be up 😄

unreal geyser
#

i can log in to my dashboard though..

silk patrol
#

@unreal geyser we have multiple servers. One of them is down, we are looking into it

regal quiver
#

@silk patrol Probably main server where is all data placed 😮

regal idol
#

Hey guys, is there a problem with the SE server cause i cant save a theme for overlay that i just pulled together.

#

like half of the stuff wont work TwT

compact gorge
#

@silk patrol if one of your server is down, shouldn't other take his role?

gray moth
#

Minor server issues)

#

according to status

clever mango
#

The dev team is working on the servers at this time. They will be back shortly. We apologize for the inconvenience and thank you for your patience.

wanton sluice
#

So what happens if the servers go down. The overlay just doesn’t show until it’s up? Or is there like a placeholder

silk patrol
#

@wanton sluice you will see a beautiful frog typing

wanton sluice
#

Lol. I meant in OBS or whatever

silk patrol
#

yep, I was talking about OBS

wanton sluice
#

Same thing?

torn cave
#

in obs it does it. my overlay has kermit the frog lol

wanton sluice
#

Ah ok. So then it’s good to know if it’s the server. Or OBS pooching

gray moth
#

@wanton sluice overlays doesn`t show up, alerts arent wiorking) etc))

clever mango
#

The dev team is working on the servers at this time. They will be back shortly. We apologize for the inconvenience and thank you for your patience.

wanton sluice
#

@torn cave that’s when you improv. “Today’s stream brought to you by Kermit de frog. And the letter F”

spring shard
#

Soon™ brobeHehe

wanton sluice
#

When they come back up will it just start up again? Or have to refresh the source

clever mango
#

They will refresh

unreal geyser
#

ok, mines working again?

compact gorge
#

ok that was fast 😃

#

gj stream elements

wanton sluice
#

Sometimes all you need is will.

#

And a sledgehammer

proud pumice
#

and a few dolphins.

regal idol
#

When can we expect the server back up :3

unreal geyser
#

thank you streamelements, it looks like its working, much love

serene granite
#

@regal idol refresh, should be back

regal idol
#

Got it :3 thanks ^^

#

Btw when can we except new super overlays 😄

serene granite
#

purrrrrrrhaps this week 😉

regal idol
#

Yas 😄

#

I love the overlays so far 😄 They look better than the crap that i try to make in Photoshop XD

serene granite
#

😄

regal idol
#

refresh it

#

they had a server error

#

Gotta say, loving the Halloween overlay 😄

quick shard
#

I did, 5 times, I even went and checked it and made sure the proper version was saved but it still like this. Thanks 😄

regal idol
#

I wanna make me any overlay for haloween theme but i dont have any ideas

ripe herald
#

👻

clever mango
#

Then you're in for a trick-or-treat @regal idol

#

Soon™

regal idol
#

@clever mango Will there be a Super Overlay for holidays? 😄

ripe herald
#

Soon™

regal idol
#

Yus 😄 Tho bitt boss is yet to come ^^

ripe herald
#

Sonner then you think /themes HandsUp

regal idol
#

oh boi

quick shard
#

I removed it and readded it and it seems to be working now 👍

clever mango
fathom gazelle
#

How do you get your streams to show up in the Sellout channel?

pine hemlock
#

Use our bot, overlay, and tipping service and then send a message to hectic or shadowboxer and they will add you

fathom gazelle
#

Oh I am in LOVE with S.E.

silk patrol
#

glad to hear that, if you feel like something is missing, feel free to look/add it to our ideas board here https://strms.net/ideas

fathom gazelle
#

I messaged @atomic hollow like @pine hemlock suggested!!! Thanks!!! @silk patrol I don't think you can add anything else to the program/bot.. It's already a GOD sent to streamers of all sizes!!

silk patrol
#

There is always room for improvement, but we really appreciate the love ❤

fathom gazelle
#

I will leave the improvements to the pros.. I am just a baby streamer.. 😋

lime zodiac
#

Anyone having an issue where their subscriber alert stopped playing the sound? Only thing that seems like it would fix it is deleting my alert widget and recreating the entire thing....

#

Neeeeevermind.

#

I figured it out.

spark gulch
#

so total newb question - I swear I am trying to look this up myself and learn, but I should only have to ask once :p New streamer setting up my channel - How would I hear sounds and such when people donate or sub to me? I see streamers react quickly to it and wondering how its done

pine hemlock
#

@spark gulch Create an overlay on our site and add the AlertBox widget.

#

You can add custom sounds/images to different events

spark gulch
#

right, got that far. Do I need to keep the site open or something to hear the sounds though? Using OBS if that makes a difference

pine hemlock
#

You click on Launch overlay, and the link in the URL bar you add to OBS as a Browser Source

#

No need to keep the site open

#

It will show the alerts on your stream and play the sound

spark gulch
#

ah ok. So it will play the sounds through OBS on my computer? Is there anything I need to do via the "mixer" panel?

pine hemlock
#

It will play through obs. no need to do anything fancy

spark gulch
#

awesome thank you. Very impressed with the streamelements page so far. Kicking off my channel for real in a few weeks so trying to answer lingering questions

pine hemlock
#

no problem. We have a few video tutorials related to the alertbox/setting up overlays on our youtube which is located here

#

anything else you're welcome to ask whenever

spark gulch
#

🍻

polar eagle
#

The bots still struck in my channel a week later after I made it part the channel :/

queen gull
polar eagle
#

I'm glad I'm not the only one :/

#

It's been stuck there over a week.

silk patrol
#

@polar eagle @queen gull that might be an issue on twitch end. The bot isn't answering commands, so it's probably just a visual glitch

queen gull
#

hmm i can see him in various bots... so its not a glitch

polar eagle
#

I think what @silk patrol is trying to say is that twitches API might be rerturning that the bot is connected even when it's not.

silk patrol
#

⤴ @queen gull

clever mango
#

The twitch chat servers responsible for viewer lists have been slow/unresponsive since twitch beta went live

grizzled sail
#

i heard talk of a halloween overlay?

clever mango
#

Yes, coming soon

grizzled sail
#

ohhh okay i thought it was out and i was just missing it 👻

clever mango
lament blade
#

anyone else having trouble with the twitch site?

misty wagon
#

⬆ Terra just said that above your post 😉

#

Twitch PatchDay Tuesdays have started... and don't say it aint Tuesday... it's always 4:20 somewhere

lament blade
#

i know, just asking if anyone else was having problems LUL

#

Twitch PatchDay Tuesday is a thing?

misty wagon
#

For years, I heard it's so popular that they are thinking of making it a daily fest

lament blade
#

holy shiz

craggy shoal
#

Hey guys, I primarily stream on twitch but I'm gonna shake things up and was gonna stream on YouTube sometimes. Is there anything I need to do to change on screen notifications? For YouTube only donations and the new sponsors option are relevant, do I need to create a separate stream elements overlay just for YouTube?

clever mango
#

StreamElements isn't integrated with youtube yet but it will be soon FeelsGoodMan

craggy shoal
#

Okay good to know! Thanks Terra. Is there any eta?

lament blade
#

nah bruh, they keeping us on edge

clever mango
#

Soon™ is the best I can give you

misty wagon
#

No, we dropped the Soon ™

clever mango
misty wagon
#

It's ASAP ™ now feelsgoldman

craggy shoal
#

Oh la la, a wild latte has appeared

misty wagon
#

@craggy shoal we got ya 😉

lament blade
#

Currently bitting my nails waiting for super moderation .. they keep you guessing 😉

craggy shoal
#

❤️❤️❤️

fossil crescent
#

how does one edit a command or just delete it to rewrite the command I can only seem to enable or disable custom ones

lament blade
#

!delcom i think

clever mango
#

!cmd edit (name) ...........

misty wagon
#

!command add/remove/edit/options/show Add, edit and delete chat commands.

clever mango
fossil crescent
#

remove worked thanks seagH

hybrid lance
#

Hi , I need help about overlay any one could help me ?

weary mist
#

Ask your question, and answers will appear

hybrid lance
#

I would like To use an overlay that i found and i edited by my self but now how i could use it?

clever mango
#

You can upload and add your own images and videos to your overlay

#

@hybrid lance

agile sundial
#

Hi there, is it possible to implement stream elements on mobile?

#

i.e. notifications?

#

alerts*

hybrid lance
#

And what about a theme is it the same thing?

clever mango
#

SE superthemes are premade stream packages (5 overlays) that you can then customize in the editor

#

SE themes are single premade overlays

hybrid lance
#

Okay thank you

slender idol
#

hey i'm needing some help with the premade stream packages, i can't get my chat or cam to fit into the boxes that says chat and cam, any help with this?

proud pumice
#

use BitStream or Ace Live Streaming

#

@slender idol can you show a snapshot?

slender idol
#

as you can see its not fitting in there at all

#

same with my face cam as well for when i have the stream talk overlay active

clever mango
#

StreamElements has a chat widget that you add through the editor. Place it in that box and you're all set!

slender idol
#

a chat widget?

clever mango
#

Yes, it displays your channel's chat

slender idol
#

is it in the premade overlays by default or no?

clever mango
#

There are allll kinds of widgets to be discovered in the overlay editor. Look on the top bar for Widgets

#

It normally is in there by default, yes

slender idol
#

ok cause the only thing i changed was the background picture

silk patrol
#

if not, you can still add it by going into widgets and scrolling to the very bottom of the list

slender idol
#

what about the face cam box though

silk patrol
#

the face cam box is almost always included with premade themes

slender idol
#

i know but my face cam outline won't fit in it

#

that's what i'm asking, how do i fit it in the premade box?

clever mango
#

There are also typically a 16:9 and 4:3 option but you need to open the editor to choose and adjust things

slender idol
#

my canvas in OBS is 1920x1080 byt my output scale is 1280x720 do i need to choose the size that fits my output scale or my base canvas in OBS?

clever mango
#

The overlay is 1920x1080