#helpdesk-twitch

1 messages · Page 128 of 1

spare sedge
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Im new to this ^^

tight harness
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That's right, if you still don't see anything then you may need to refresh your overlay's cache on OBS, you can do this by right clicking on the overlay browser source in OBS, clicking on Properties then ticking 'shutdown source when not visible', then you simply click on the eye to hide it then again to show it, this will refresh the overlay 😃

spare sedge
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can i use the dashboard to test events?

open crag
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yes 😃

stuck hamlet
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Better to use the emulator on the overlay manager

spare sedge
#

can you elaborate?

tight harness
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Bottom left, there's a pink circle with a bell icon in it

stuck hamlet
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When you're on an overlay, editing it, at the bottom left there's a pink circle to emulate events.

tight harness
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You can test both preset or custom events to test all of your variations too

spare sedge
#

Yes i can see that now, thank you

tight harness
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😃

spare sedge
#

got a lot to learn about streaming hehe

tight harness
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I've been streaming for just over 3 years so feel free to DM me with any questions you have

spare sedge
#

PM maybe? xD

tight harness
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Same thing 😄

spare sedge
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xD

tight harness
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PM - Private Message, DM - Direct Message 😄

spare sedge
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Oh

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right....that.....works...also.... yeah...

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were are the bot controls >.<

tight harness
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You mean for the bot modules? On the dashboard there's a button on the left that says 'Modules', just click on that 😃

spare sedge
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yeah... saw it... im damn blind to miss it lol says "BOT" like....... ..,

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can anyone sugguest on OBS settings for a stream?

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iv seen so many diffrent stuff on youtube and different settings that im clue less to what i should use.

tight harness
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It's because it generally depends on a few factors like what you can manage with your PC and internet

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I'm just going to get a drink, i'll brb

open crag
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I'm using their auto settings, works for me 😃

spare sedge
#

5MB upload i7 4790k GTX 980 TI

final haven
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Is it worth attempting to reset session for SE to detect subs? I disconnected and reconnected it with Twitch and it didn't seem to help.

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I know that it is getting all of the other data accurately, because I unfollowed/refollowed from my personal Twitch acct and it showed my follow immediately.

tight harness
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and i'm back seanHi

open crag
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wb (=

tight harness
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Thanks 😃

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@final haven You mean a sub count on your overlay?

final haven
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@tight harness No, just on my dashboard!

tight harness
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I'm a bit confused what you're expecting to show there, past subs prior to your reconnect won't show on your dashboard, that's what TerraBuck was saying earlier

final haven
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Ahhhhh, makes sense. Hopefully it will start picking them up before my stream later!

tight harness
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It'll pick up new subs from the moment of the reconnect, it won't pick up past subs prior to the reconnect

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I hope that makes sense

final haven
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@tight harness Makes sense! I hope the reconnect did the trick. Thanks again.

tight harness
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No problem 😃

jovial valve
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does stream elements just thank people for following in chat or do i have set that up?

stuck hamlet
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You need to turn that on

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Modules > Chat Alerts

jovial valve
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ah

wanton sluice
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So. I added the kappa explosion to my overlay. Seems to work so far. Have so see how it does in an actual live deal.

cloud plinth
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Is anyone here familiar with el gato chat link cable?

echo gust
#

Is there a way to reset a death counter command (${count deaths}) to zero without deleting the command?

wanton sluice
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Oh. While I’m thinking about it. Goals. They reset on their own? Or do I manually need to reset the session somehow.

tight harness
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They don't reset on their own, nope

cloud plinth
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Nvm I figured it out

fossil current
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i got an overlay and it has a current song but what is that current song from because i do have music playing but nothing shows up

swift parcel
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if you're playing music from the backup playlist through SE it won't show song names due to the amount of API calls to youtube we're limited to

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if people request songs thats when the current song will show a name

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but if you're just playing music from spotify etc won't capture

fossil current
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ok thank you

wanton sluice
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@tight harness then how do I reset it? I seem to be missing the button.

misty wagon
tight harness
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⤴ then click on Goals, change it to 0 and hit Save Changes

wanton sluice
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Oh OK. I thought it was something I needed to do with the overlay but I wasn’t seeing it

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I will have to actually look at the website once I get home. Mobile browser doesn’t show it correctly

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At least now I know where to look

plush gulch
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So how does one use the overlay? I am a bit lost atm.

wanton sluice
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Last thing. Since I no longer have to worry about custom bot names and that headache. I never change my name when Twitchell out it back in the day and I have been thinking about it. How hard would it be to re-sync the pot once I change my twitch name

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Bah. When twitch allowed it. Sorry :/

tight harness
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If you change your name you just log out and log back in

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And start again seanK

wanton sluice
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And it’ll keep all of the event history?

tight harness
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I don't believe so seanDerp

wanton sluice
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Then never mind. Besides that all of my consul profiles as well as bad on that and steam are all the same so no reason to rock the boat

foggy dome
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How can I set up a store and where do I go to do that?

stuck hamlet
warm pilot
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is it possible to make a theme go from 1080p to 720p?

stuck hamlet
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the Presets? no. but you can resize it in obs

clever mango
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Just add the browser source as 1920x1080 and use CTRL+F to fit it to your canvas

hushed ferry
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To have a preset library of songs, I understand SE does not yet support this, only song requests. Is there a work around? Using NB for it now, but would prefer to scrap NB all together

swift parcel
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there is the ability to take a youtube playlist and use it as a backup

hushed ferry
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how?

swift parcel
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if you have a youtube playlist link go to the dashboard > songrequest > settings and theres a spot where it says backup playlist

hushed ferry
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Ok, see that, thank you. What if you dont want to link a public playlist / no YouTube account?

swift parcel
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find a list that is close to your taste of music

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I do that

hushed ferry
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Ok, may just resort to NB for preset songs until feature built into SE, my eclectic EDM and 80s synth rock taste not on any one list

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Thanks @swift parcel

swift parcel
clever mango
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What you're looking for would require the playlist to be created and stored on the site. SE songrequest works differently.

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I like the idea and would upvote it on the ideas board

hushed ferry
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Must admit I am not a big fan of the ideas board, it does not accept SE login that is pre-authenticated from Twitch

clever mango
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The ideas board is managed by helprace

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If it were a streamelements site, that would be possible

hushed ferry
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or just use OAuth from the Twitch API

clever mango
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What's wrong with twitter, facebook, or google account?

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That's their decision and not something we can control

hushed ferry
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FB haha

clever mango
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Well, it is what it is. The site is there if you'd like to request ideas and/or upvote ones that you agree with.

delicate ibex
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If I make a timer with "!social !giveaway" those commands aren't triggered when the timer goes off and the bot posts it. Why not? They are enabled and work when I test them manually.

swift parcel
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you have to make the output not a command

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bot doesn't see itself

gentle pivot
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Has anyone else had issues with getting their chat widget to show up in OBS? All of my other widgets and overlays work fine. Can't seem to get this one to work

delicate ibex
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okay, thanks

clever mango
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@gentle pivot What version of OBS are you using?

gentle pivot
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@clever mango Studio 20.0.1

clever mango
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What are your browser source dimensions?

gentle pivot
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475-585

clever mango
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bingo

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Use 1920x1080

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The overlays are imported at their size on the site

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then they can be adjusted/repositioned

hushed ferry
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@delicate ibex @swift parcel should not the timers be able to pull from the commands though, that way if you update commnad, timer is updated simultaneuosly rather than duplicated?

gentle pivot
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ahh ok gotcha. so make sure it's always 1920 x 1080 on the site?

swift parcel
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Timers are their own thing they don't pull from the commands list

clever mango
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@gentle pivot The green space in the overlay editor is your entire OBS canvas

gentle pivot
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OK

clever mango
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so you need to match the browser source size to the size of that overlay on the site (which is customizable except for theme overlays)

wanton sluice
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I set my overlay in the editor to 720 P but I’m wondering if maybe I shouldn’t send it to 1080 P for editing sake and then just have the software stream at 720

gentle pivot
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@clever mango makes perffect sense. Thanks for the help!

wanton sluice
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Matter fact let me go get that shot

clever mango
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@wanton sluice I would make the overlays on the site the same size as the OBS canvas unless they are supertheme or theme overlays which do not resize on the site (needs to be done in OBS)

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All super theme/theme overlays are 1920x1080

wanton sluice
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At the time I just did 720 P because that’s what I actually help with the broadcast at but selling the overlay itself to 1080 P gives me more screen space to work with I guess you could say

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Never mind I see what you’re saying now.

toxic yarrow
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so my subs are not showing up in my activity feed

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i logged out and back on because i had this problem last night and the support agent said to do it and there is no way to know if it is working because the old ones wont show

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well i just got a new sub and again IT IS NOT WORKING

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can someone please help?

pine hemlock
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Can you log out and back in again real quick

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Im going to sub

toxic yarrow
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i did

pine hemlock
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and see if it shows up

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Just do it again

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for me

toxic yarrow
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ok

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one sec

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logged out

pine hemlock
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When you log back in does it ask for your twitch authorization?

toxic yarrow
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no

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it just asks to connect with twitch

pine hemlock
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sec

toxic yarrow
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ok

pine hemlock
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can you go to this page

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and ctrl+f and search for streamelements

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when does it say it was added?

toxic yarrow
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StreamElements Added 2 minutes ago

pine hemlock
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kk

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Lets see if this works rq

toxic yarrow
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disconnect it?

pine hemlock
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no

toxic yarrow
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kk

pine hemlock
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does that sub show up on your dashboard?

toxic yarrow
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my twitch db?

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yes

pine hemlock
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on streamelements

toxic yarrow
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cuda just subscribed with a $4.99 sub!

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o

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one sec

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no

pine hemlock
toxic yarrow
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my feelings exactly

pine hemlock
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We'll have someone look into it

toxic yarrow
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feelsbadman

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k

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thank you

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im about to go live in 9 mins

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lol

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can they msg me on twitch or even here ?

pine hemlock
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We'll message you here. we're looking into it

toxic yarrow
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k

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thank you so much

twin quarry
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so question for yall

toxic yarrow
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THAT ONE SHOWED UP

twin quarry
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so i put in a follower goal and it says 34/50 when i have 48 followers

pine hemlock
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@toxic yarrow ok fixed

twin quarry
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i do total followers and it says 48

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is there a way i can update it manually?

pine hemlock
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and hit save

twin quarry
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sweet thanks a bunch!

pine hemlock
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np

wanton sluice
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Speaking of the session page, is there a way to get there straight from the dashboard or do I actually have to go to that website specifically? I don’t see a session tab any work on the left so I was just curious

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Probably doesn’t make a big difference because the dashboard is getting updated less than two days so everything‘s gonna change anyway but.

clever mango
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you could bookmark it

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wait ... uh nvm

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cuda already linked it

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no, it's not directly on the dashboard page

wanton sluice
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I already have. It just seems like it’s one of those “hidden“ areas that don’t have a link on the main dashboard area

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OK that’s fine. 😉 Inquiring minds and all that

pine hemlock
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Its under activity feed -> Widget data

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or session data

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idk what the button says

stuck hamlet
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hey cuda

pine hemlock
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no.

stuck hamlet
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i appreciate you

pine hemlock
wanton sluice
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Aha. I KNEW I’d seen it somewhere before. Just couldn’t remember exactly what I had to get to it

pine hemlock
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Its a little hidden

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I think you can get to it from the overlay editor somewhere too

wanton sluice
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On the activity feet over on the right there’s a little tiny box below the checkboxes for all of the events that you track

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One has an edit for widget that out but there is a reset session right next to it

pine hemlock
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4Head

wanton sluice
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Thing is I’m on the activity page all the damn time and I can’t believe I did not see it

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As well as a link to the infamous “ground control” that I didn’t know existed until somebody linked in here

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Reading...

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Is hard. lowcoF1

pine hemlock
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Thats under uhhh

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Activity feed too.

wanton sluice
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Yeah exactly

pine hemlock
cloud plinth
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Is there a way to make it so that a !command makes a noise happen?

stuck hamlet
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only through the store, and it would be !redeem name

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you can change redeem to whatever you'd like

cloud plinth
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Gotcha, thank you

strong dock
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does Eastern Time zone not have dark mode yet? lol

clever mango
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You have to enter the cheat code on the site

weary mist
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⬆ ⬇ ⬆ ⬅ ➡ ↖ ↘

hallow depot
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I'm probably missing a super obvious button. But in the super theme I'm using there's a border square for 4:3 cam and one for 16:9. How do I swap which one is displayed/used?

lament blade
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Hi everyone

clever mango
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Open the layers panel in the button left and hide one of them @hallow depot

lament blade
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Need some help

strong dock
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👀 @clever mango

hallow depot
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Well now I feel stupid, thanks @clever mango

clever mango
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It's ok 😃 Welcome

lament blade
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I am trying one of the new themes and I cant get it to size correctly

clever mango
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Leave it at 1920x1080 on the site

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Resize it in OBS

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The browser source will be added to OBS at 1920x1080 and then you can use CTRL+F to fit it to your canvas

lament blade
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I havent touched any of the resolution

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ok. Fixed it

clever mango
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ok, then what is not sized correctly and where?

lament blade
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it automatically defaults to 800 x 600

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I changed it to 1920 x 1080 and now it works

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Thanks!

clever mango
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Right, the overlays are full screen

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the green part on the editor is the OBS canvas

sharp spoke
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Ay! for the host alerts for bot modules is there a command I can put in that will shout them out after the default chat message?

pine hemlock
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@sharp spoke Chat commands, +new command, Command template "!shoutout"

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add it, !shoutout username

sharp spoke
clever mango
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No, it would need to be a seperate command

sharp spoke
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gotcha

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thank you!

graceful hearth
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Guys how do I fit my overlay to screen I forgot what buttons?

long garden
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is there a way to make the dashboard display my stats for cheers that day as opposed to the whole month? I'm much more interested in the daily amount

misty wagon
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All support got their weekly smoke & peebreak (maybe we should let them pee more often.. hmm) I know neither so let's wait a minute. If you hear a loud aaaaaaaaaaaaaaaaaah it means they are done.

weary mist
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Aaaaaaaaaaaaaaaaaahhhhhhh

misty wagon
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^^ done!

weary mist
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@XTREME#6705 ctrl+f

misty wagon
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Ah OBS question! notlikethis sorry, got it now

weary mist
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@long garden that isn't an option yet, but there is a huge update coming, so I will let you know once that is released

waxen basin
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hey hi quick question

misty wagon
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It's not going to be a quicky if you don't share the question feelsgoldman

waxen basin
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True. Anyways, StreamElements keeps showing on my viewerlist even though i've disconnected and unlinked the bot. How do I remove it? I've already tried banning and blocking it.

weary mist
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Hmm. Let's try this. Log out of streamelements, clear browser cache, log back in, join the bot, then part the bot. Let me know if that works

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Banning and blocking a bot will only stop it from typing, not remove it from the channel

misty wagon
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Or it's homesick, or it liked your content. People say the bot has it's own will. Or perhaps it's close to Halloween.

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Let us know if it's solved.

waxen basin
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I will let you know asap.

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It's still there

weary mist
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Can you unban it for me? I'll try a different way

waxen basin
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I unbanned it

weary mist
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Ugh, I can't see viewer lists from mobile. Can you do a ctrl+shift+r on your twitch page, and tell me if it is still showing up? I know twitch can sometimes be special with showing bots that have been parted.

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I parted nightbot 4 months ago, and it still shows up in my viewer list -.-

waxen basin
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Nightbot was no issue, but this is actually making me tilted lol.

misty wagon
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^^ same, counted 8 bots in one channel today. We will look into it but seeing we are having a big update very soon, let's look at it after. Untill then you have another viewer. Sorry for the inconvenience

waxen basin
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Haha it's not a big issue, but I can deal with it for now. Thanks for trying at least.

weary mist
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Even unbanned, the bot doesn't seem to be responding to commands that are active from what I could see. Let me know if it does. DM me directly

agile basin
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Is it possible to ban someone from donating to you?

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Streamlabs has it as an option and I would LOVE if elements did as well

dense jackal
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Currently not @agile basin , but it is planned 😃

edgy geyser
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@weary mist you can see viewer lists from mobile, click the viewcount

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sorry - reading up what i missed hah

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(at least from the offical app)

weary mist
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Lol, no view count of the person isn't live

edgy geyser
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oh. true. Doy..

solar hedge
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hey

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so i just changed my twitch username

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but it's not updating on my streamelements page

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any idea?

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like for some reason my recent follower isn't updating as well

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on my overlay

grizzled sail
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my subs still arent updating @atomic hollow

stuck hamlet
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@solar hedge Logout and login 😃

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@grizzled sail On the widgets or?

cloud plinth
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How can I get added to the “Sellout” channel?

stuck hamlet
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use bot and have it modded, use our overlay and our tipping 😃

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then message shadow or hectic

solar hedge
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@stuck hamlet i did, but it's not working still

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as in my recent follower isn't updating

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had to manually change it

stuck hamlet
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it wont update, it'll update once someone else follows. that alert you got while SE thought you were named something else is skipped

cloud plinth
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What is their usernames?

stuck hamlet
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@atomic hollow and @serene granite
Shadow and hectic.

cloud plinth
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Thanks. Sorry there’s like 10 shadow people in here didn’t know which one lol

stuck hamlet
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No worries 😃

coarse heath
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Has anyone had issues with the oh so nifty countdown to stream time! overlay cutting the stream off? I totally love it , but each time I’ve used it, even if I turn it off before it gets to 0:00 it still shuts down my stream (obs studio on twitch for reference)

stuck hamlet
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what do you mean shuts down your stream?

strong dock
#

My SE alerts were almost immediately after I ended stream but now they take some time. Any reason why?

stuck hamlet
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euh not sure what you mean

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you mean the email?

strong dock
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Ya

stuck hamlet
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We give people the chance to reconnect if it wasnt intended to go down.

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around 10-15 minutes.

strong dock
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Ya. So if u do disconnect and then stream longer does it count both?

stuck hamlet
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it should be on one report if you reconnect quickly enough

strong dock
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Is that adjustable? I'd like it more instant.

stuck hamlet
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It is not.

strong dock
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Well poo. I get the reasoning. But ya I liked it directly. Could tweet after stream with some of the invoice when it was relevant.

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Oh wells

warm pilot
#

will stream elements tell me when someone resubs?

tiny lotus
#

When people charge back can I ban them from donating?

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I don't really want it to happen again

heavy orbit
#

Hey, I have some slight problem with the bot. I've changed my name on twitch and now the bot no longer answers commands FeelsWeirdMan I've tried loggin out and back in but nothing changed

warm pilot
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have you tried disconnecting and reconnecting the bot @heavy orbit

ancient wigeon
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Ahem. My hype cup is dropping in my tip icon for the host event.

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I require assistance in this greatly important matter Kappa

heavy orbit
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@warm pilot Yeah.

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Wow, I did it again and now it worked ...

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There's a way to translate default commands or modules output (I've already translated the 8ball answers) but things like 'the 8-ball says' I find no where to be translated

grizzled sail
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@stuck hamlet both widgets and the data, doesnt show up in my activity

tight harness
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@grizzled sail What kind of widgets and data?

tight harness
upper steeple
#

Why does the backup playlist not loop once it reaches the end?

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actually its not at the end, its stuck on a song and won't go past it even if i hit the skip button

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this is in ground control

silk patrol
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@LordFluffyButt#4737 make sure the player is visible, or it won't play the next song

upper steeple
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i'm looking at it the entire time

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it played the backup playlist fine yesterday when i was on the activity feed on ground control

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now its just stuck

silk patrol
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¯_(ツ)_/¯

upper steeple
silk patrol
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I don't use the song request because I need to be focused when I play games 😃

tight harness
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I use the song request feature, the only time I have the problem of backup songs not playing is when the video isn't visible 🤔

upper steeple
#

i just put the same link in tthe backup playlist in the main settings, saved the settings and restarted ground control

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but its still stuck on the begining song

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i can't skip anything

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hold up

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i got it

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youtube went weird on me thats what was causing the problem

silk patrol
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👍

upper steeple
#

YEP GOT IT WOOOO

clever mango
#

Backup playlist doesn't loop at this time. It's known and should be fixed an in upcoming release.

normal crystal
#

hello.. the list of my Top Donators from "Top Tippers" and from my donation page is different

tight harness
#

Did you import tips from elsewhere?

grizzled sail
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@tight harness the latest sub widget. do I need to reset my session? the sub happened when i was offline, when im online is works just fine

normal crystal
#

yes from labs.

humble coral
#

Why if i have more than one timer with similar times does only one post a message when the timer triggers?

tight harness
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@grizzled sail It should update even if you're offline, mine does 🤔

silk patrol
#

@humble coral Timers have a 1 minute interval to prevent them from spamming your chat

humble coral
#

I had 2 15 minute timers

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and only one would work

tight harness
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The other one never goes off?

humble coral
#

Yep

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It never went off

clever mango
#

@humble coral same line requirement?

normal crystal
#

@tight harness i think I made a mistake too. I think I imported twice from streamlabs? is that possible? And is there a way for me to download an excel file of my tips then update it?

humble coral
#

Yeah it was same line req and same time

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does it conflict?

tight harness
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Yes, if you imported twice then it'll double the amount

humble coral
#

I even tried reducing one by a single line and minute to 4/14

silk patrol
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@humble coral Timers have a 1 minute interval to prevent them from spamming your chat

humble coral
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the only one that posted or worked was the bottom one

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oh

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Like

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From each other?

tight harness
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And no, there's no way to download an excel file of your tips to update it

humble coral
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Not the same one but any timer blocks all other timer posts for a minute?

grizzled sail
#

@tight harness had this problem the other night too, shadow manually had to put the sub in my activity feed but the follows worked fine

tight harness
#

Yeah, they have the ability to do certain things that we can't, if it's something we've had to ask them to do before then it's best off asking them 😃

gaunt light
#

is there an eta for song request via name search ?

clever mango
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Youtube has to increase the amount of API requests that SE can make first

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Then it can be considered along with showing backup playlist songs in the current song widget

wanton sluice
#

I’m assuming YouTube charges $ for x amount of api calls?

tight harness
#

Not to my knowledge, we just have a cap

clever mango
#

I don't think this is the case

wanton sluice
#

Ah ok. Was just curious what the cap was for then. Or what would prevent it from increasing .

clever mango
#

I believe that StreamElements' upcoming integration with youtube will help their case for an increase but we shall see

viscid forge
#

Well, without a cap you could technically flood YT to the point that their infrastructure shits itself.

wanton sluice
#

This is interesting really. Youbget something and it just works. Without realizing all the stuff that has to happen on the back end.

upper steeple
#

how come it still shows the last song playing in the now playing widget when my backup playlist is playing now?

wanton sluice
#

I like all this technical stuff. Lol

viscid forge
#

Not sure, Fluffy.

clever mango
#

Very much so.. things that seem simple to most can be very difficult to design/manage on the backend

swift parcel
#

when the backup is being played it doesn't pull due to once again the API restriction

#

gotta make sure the limit isn't hit @upper steeple

upper steeple
#

@swift parcel limit?

#

usually when it goes to the backup playlist it says no song in the widget

wanton sluice
#

Especially now. With all the new users

viscid forge
#

@upper steeple So basically. Youtube limits the amount of times you can ask it "Hey play X song" and other info. The back-up playlist doesn't send these requests because else the limit is hit too easily.

swift parcel
#

youtube API limit if we poke them too much it becomes an angry bear

viscid forge
#

And if the limit is hit, YT basically gives you the finger and denies the requests.

upper steeple
#

i'm not asking about requestts

clever mango
#

@upper steeple in my experience when switching from requests to playlist the last requested song remains in the widget

wanton sluice
#

Out of curiosity. What is the limit? I’m sure it’s got to be pretty high as it is.

viscid forge
#

@upper steeple In order for SE to see what song you play, they must call the API to see

#

So they HAVE to make calls/requests to enable that.

upper steeple
#

@clever mango thank you terra

#

that is all i needed to know

viscid forge
#

@clever mango Yes. And that is because of SE not making API calls to request currently played videos that weren't requests due to that breaching the limit.

analog forge
#

i'm surprised they're anywhere near the limit

clever mango
#

Not sure I can discuss numbers but it's high. Just not high enough to meet our current demand.

viscid forge
#

The YouTube Data API uses a quota to ensure that developers use the service as intended and do not create applications that unfairly reduce service quality or limit access for others. All API requests, including invalid requests, incur at least a one-point quota cost. You can find the quota available to your application in the Developers Console.

Official wording of Google 😛

#

For those wondering.

analog forge
#

yah, you get 50M units a day, it's like 50-100 for most callss

viscid forge
#

Projects that enable the YouTube Data API have a default quota allocation of 1 million units per day, an amount sufficient for the overwhelming majority of our API users.

#

If I were to make a new application today, I automatically get 1 million units

analog forge
#

no, units

#

not calls

clever mango
#

From what I've been told, it requires about 14x the requests to search as opposed to using a link

analog forge
#

a search is 100 units

clever mango
#

right

swift parcel
#

damn

clever mango
#

URL is 7

swift parcel
#

O_O

viscid forge
#
    A simple read operation that only retrieves the ID of each returned resource has a cost of approximately 1 unit.
    A write operation has a cost of approximately 50 units.
    A video upload has a cost of approximately 1600 units.
analog forge
#

i have 50M units on my account

clever mango
#

monthly?

analog forge
#

daily

clever mango
#

That's a dream

analog forge
#

why i was surprised they're hitting it

#

but who knows what's going on with the system, i'm sure they've got it handled

wanton sluice
#

I’m not complaining in the slightest.

analog forge
#

yah, there are always ways to make things better, i always kept my dream list next to me of stuff to do

wanton sluice
#

So. If I’m to understand this right. To request a song by name costs 100 units. But only 7 if done by url?

clever mango
#

Correct

#

And we were hitting the daily cap pretty routinely

wanton sluice
#

Well. Screw it then lol. Searches by name is nice. But at that cost we can deal with url.

#

At least it’s there

upper steeple
#

@clever mango my backup playlistt has once again stopped playing

clever mango
#

When switching from playlist to request? @upper steeple

upper steeple
#

@clever mango yeah when there are no more requests

#

it won't go past the firstt backup playlist song

clever mango
#

Is the video player open?

upper steeple
#

yes

clever mango
#

hmm

#

If you're using ground control and a hotkey for play/stop does that start the next song? Or repeat the first song?

upper steeple
#

its just the firstt song of tthe playlist, i can't hit skip cause nothinghappens

#

i did this earlier and i had to reput the link to the playlist back in on the settings and reopen everything

#

and i'm using ground control

clever mango
#

I'm sorry about that 😕 There are a few bugs that have been noted and we hope can be worked out as soon as possible. Thanks for the feedback and your patience with this.

lyric totem
#

Is there any particular reason why TTS reads out bits? Like if someone donates the special bits, kappa1 kappa1 kappa1 kappa1, it just reads it out, people like to fill up the cup with pennies and so I get like a nice little song where TTS reads out every single bit, anyway I can prevent this?

tight harness
#

It's been suggested on the ideas board for things like emote/cheer prefixes to be ignored by TTS I believe

#

That's where it'll be if it's been suggested already

hoary crystal
#

You probably can't help me with this one, but I'm going to ask anyways 😛 Whenever someone follows my channel, I hear both my old alert from streamlabs and my new alerts from streamelements. I disconnected streamlabs from my twitch account, i deleted the overlay that i imported to streamelements and i also deleted the scenes in obs which had streamlabs browsersource in them. However, i still hear the notification from streamlabs (I recognize the sound)... I hope any of you guys have had the same issue at one point, and can help me fix it 😃 Thanks in advance! 😄

silk patrol
#

@hoary crystal Are you sure that there isn't another browsersource running in another scene in OBS? Also make sure you don't have 2 alertboxes on your StreamElements overlays. It sometimes happens when people import their alertbox from StreamLabs, forget about it and then add another one to start from scratch.

wanton sluice
#

When did importing from streamlabs become a thing? Last I saw SL wasn’t allowing it.

hoary crystal
#

I still have some scenes with streamlabs, but i disabled those layers, and also, I dont even use those scenes. However on streamelements, I have two overlays. One for alerts and one for labels.

#

Maybe I should just delete my old scenes containing streamlabs from obs, even though I dont use them

silk patrol
#

@hoary crystal yeah, you should delete them, making them invisble keeps them active unless you have ticked the 'shutdown when not visible' checkbox

#

@wanton sluice it isn't a thing anymore, but it was a few weeks back

hoary crystal
#

Oh, where do I find this checkbox? I'll try this first

silk patrol
#

right click on your browsersource -> properties

wanton sluice
#

Damn. I just missed it lol. @silk patrol I set up like 4 days ago.

hoary crystal
#

@silk patrol found it! Thank you so much! 😄

silk patrol
weary mist
#

@wanton sluice are you looking to import your alert box or tips, or both

wanton sluice
#

Its a moot point by now @weary mist Ivevset those up manually.

#

If I could the only thing I would actually import is time watched from brane. Fir points stuff.

#

But again. Moot now. Community has talked it over. We came to an agreement

#

I managed to get the kappa explosions going.

#

I had missed a spot in xsplit to allow 60fps. And everything works fine until I enable physics/gravity on the cup.

#

Long as I leave it off I’m good

silk patrol
#

@wanton sluice if are able to export points from branebot into a csv file, you can import them into SE. But as you said, it's kind of irrelevant now 😃

wanton sluice
#

To late? I have a cab file.

#

Csv

silk patrol
wanton sluice
#

I was thinking I’d have to go one by one lol

silk patrol
#

your csv file needs to be formatted like this : username,points

wanton sluice
#

Wow. Guess I should have asked sooner.

#

Let me show you what I have. See if it’ll work.

#

Stringman sent it to me so I’m assuming it’s correct

weary mist
#

It won't bring in hours watched, but points will come

wanton sluice
#

That’s all I really need.

#

Points

#

I’m assuming I use current.

indigo bone
#

hey can you copy your hypercup and paste it to a new overlay somehow?

foggy dome
#

Pron

chrome spire
#

Anyone got any advice on the song request? I’ve added a YouTube playlist and I’ve set it up but it isn’t playing in my stream and it’s saying what it’s playing with my overlay

tight harness
#

@indigo bone You can't yet, although this is on the ideas board already and pretty highly voted iirc

indigo bone
#

@chrome spire do you have streamelements open on the song req part ?

#

tab i guess is the word

#

thanks @tight harness

tight harness
#

@chrome spire Do you have the song request page or Ground Control app open? That's how you hear the music

chrome spire
#

Yeah and I can hear it but not on the stream

tight harness
#

If you can hear it then your stream should unless you've done something with your audio

abstract dome
#

Does the irl tv mobile app allow the streamelements overlay

tight harness
#

Yes

abstract dome
#

But I have to sub right?

tight harness
#

To the app?

#

Not sure

abstract dome
#

Yeah

chrome spire
#

Ok where do I find this ground control app

abstract dome
#

Because it says 5 dollars a month

tight harness
chrome spire
#

Thank you

tight harness
#

For IRLTV Pro? Possibly, I don't use it so i'm not sure, sorry

abstract dome
#

It’s fine but I don’t want to sub if it doesn’t work

tight harness
#

I know you can do it with IRLTV, I'm just not sure if you need to sub to it for you to be able to do it

#

If you can't do it without subbing, then yes

#

Ahh, here we go "MrAlucardDante: if you are on ios, you can use irltv (you need to buy the pro version)"

noble marsh
#

Hi, when i'm using the overlay on OBS Classic, the subscribe alert doesnt work. Anyone knows why?

#

The others alerts are fine

tight harness
#

OBS Classic, that's why, it's not been updated in a year

crimson quest
#

Get OBS studio

tight harness
#

noble marsh
#

Yeah, on OBS Studio works fine haha

#

ok thanks

chrome spire
#

Ok so in ground control do I need the audio on or can I mute it ?

#

If I mute it will it mute it on stream?

tight harness
#

You need the audio on, just as you would on a browser, otherwise they can't hear it

chrome spire
#

Right ok

#

Is there no way to do so I can’t hear it?

tight harness
#

You can try routing your audio with an audio router

chrome spire
#

Right ok thank you

quasi portal
#

Is there a Widget for permanently showing the current giveaway somehow? It only pops up when you activate one right? 🤔

coarse heath
#

Hi @stuck hamlet well I press “start stream” on obs as usual but once the countdown overlay is over I I change to my gaming one, the stream stops and I have to restart it.

earnest pewter
#

When I copy/paste my overlay URL to my OBS, the overlay looks zoomed in and doesn't fit to my stream, how can I fix that?

tight harness
#

@quasi portal Have you tested it? I believe a change was made not too long ago to do with this

viscid forge
#

@earnest pewter Did you set the size correctly?

earnest pewter
#

:|||||

#

The size. q. q

viscid forge
#

Wait a moment Cat.

earnest pewter
#

Okiedokie x;

quasi portal
#

@tight harness I think the last time I tested was a month ago-ish maybe a bit more, will give it another go, thanks!

viscid forge
tight harness
#

@earnest pewter You can try Ctrl + F, should fit it correctly then

earnest pewter
#

I fixed it, grazie. c; ❤

viscid forge
#

tight harness
#

Awesome 😃

drifting steeple
#

I have just been messing around with using points. One thing I kinda want to know in terms of leaderboards, is there a way to exclude a user from appearing on the leaderboards without having to exclude them from gaining points?

tight harness
#

Nope

#

You might be able to still give them points manually after excluding them, but putting them on the list will stop any automatic points from being given because that's the purpose of the list, for yourself and bots etc

drifting steeple
#

ya. I just figure if I could give myself a set of test points to double check and make sure I have everything right, I just don't want them on the leaderboard. I think I noticed the other day when I did a give everyone points I still gained points which is a bit of an annoyance.

weary mist
#

I go through and remove points from myself regularly, I keep enough to do any redemptions if I need to test them

hoary crystal
#

Anyone knows how to make a command that shows my local time? 😄

drifting steeple
#

not bad. Thanks!

weary mist
#

@hoary crystal use the time zone variable, and the time zone information pinned in this channel

hoary crystal
#

Thank you so much, do you think you can give me an example of an actual command? 😄

tight harness
#

Sure, i'll send you mine, 1 sec 😃

#

The time for Legendary_Studios is ${time.Europe/London}

drifting steeple
#

wait, it has those definitions for timezones?

tight harness
#

Yep

drifting steeple
#

I thought it was things like PST/MST

#

oh that may make my life so much easier

tight harness
#

I think both work

hoary crystal
#

@tight harness thank you so much!! 😄

tight harness
#

But I prefer this way 😄

#

And I know it works because I use it

#

I pulled that directly from my commands list

drifting steeple
#

well I would to considering that being in AZ, DST is not exactly observed for the most part

misty wagon
#

All those confusing timezone codes... feelsgoldman Amsterdam <--- one timezone! HandsUp

tight harness
#

The UK is just one timezone too 😄

misty wagon
#

yeah but 3 different countries 😛

#

The United States of Holland tooDank

viscid forge
#

We should just switch to EVE time

#

And be done :p

tight harness
spice dirge
#

Hello! Was wondering if I could shorten the alert sound duration for subscriber and follow settings on overlays? I can't find that option... maybe I need better glasses.

stuck hamlet
#

We play the full sound you upload to our site, so the only way to shorten the sound would be to re-upload a shorter audio file

spice dirge
#

Ah, okay!

#

Thanks

stuck hamlet
#

No problem 😃

unique ore
#

There was a file floating around a week or so ago, for combining overlay elements back into one..... Anyone have it still?

oblique galleon
#

QUESTION! . . . Can I sync my followers with twitch? The "Follower Goal" widget is so far only working from the time i started using streamelemnts. it seems :/

tight harness
#

Have you tried using the search feature in Discord to find it? Because I have literally no idea what you mean 😛

viscid forge
#

@oblique galleon Yes. SE can not retroactively tell you that sadly.

unique ore
#

@oblique galleon you can set the starting amount in widget data

tight harness
#

oblique galleon
#

A Gazilion thanks guys! ❤ the best as usual 😄

unique ore
#

@tight harness yes ;n; I can't remember the name of the poster sadly. It's the person that was here helping with branebot users

misty wagon
#

@tight harness @unique ore prolly means the solution @swift parcel gave. Calling the @swift parcel Lady Matrix to the Frontdesk please.

tight harness
#

Was just about to ask if you meant LadyMatrix when you said Branebot 😄

unique ore
#

YES! @misty wagon

swift parcel
unique ore
#

Thank you!

misty wagon
#

Doing 80's retro jumpstarts my brain I guess TriHard (Nirwana - Smells like Team Spirit playing)

swift parcel
unique ore
#

Sorry @swift parcel, was trying to find your seoverlay for combining sources and couldn't remember your name for search

#

Thanks for posting again.

tight harness
unique ore
#

Thanks for the help @tight harness @misty wagon

swift parcel
#

note only combines stuff that are going to be in one scene all the time if you have to toggle it etc won't work

tight harness
#

I didn't do anything other than being confused 😄

misty wagon
#

run out ❤ emoji's

tight harness
#

There's one

unique ore
#

@swift parcel right. I'm wanting to see how much of a cpu difference it makes for me.

I keep having an issue where I have to restart my PC to fix. But OBS with my sources, and an app called stream avatars are pushing my cpu to average 95-98%

viscid forge
#

@misty wagon ❤

#

Pyro

unique ore
#

?

viscid forge
#

Did you see Legendary's blog post

tight harness
#

Is this the start of a bromance? seanK

oblique galleon
#

Is there a way to somhowe have ur Leadoboard for tip in a Panel on twitch? Like a panel-addon ?

unique ore
#

Yes @viscid forge

misty wagon
#

Are you offering support on our bromance, then yes feelsgoldman

tight harness
#

Bromance counselling MEGALUL

unique ore
#

@viscid forge a lot of what @@tight harness had is stuff I was already doing. The way it's behaving is like a memory leak, only with cpu. So trying to track down where it happens at as I've changed a lot on my computer this past week.

I feel I shouldn't be having the issues I'm having. My rig is i7-6700k, radeon r9 390 w/8gb vram, 16gb ram.... So it's not a crap machine

misty wagon
#

I think it is crap, pack it up and send it to Amsterdam. I'll take care of it xd

ebon forum
#

only in exchange for a truckload of weed

viscid forge
#

Is that a problem with OBS or the game you're streaming?

unique ore
#

@misty wagon oh ok (grabs a box and ups tspe

tight harness
#

You should also send him a bag of Haribo in the box with the computer, as a thank you for accepting it seanK

misty wagon
#

nods

unique ore
#

@viscid forge it's exasperated with OBS running.... But it's higher either way

#

@tight harness @misty wagon or real absinthe

viscid forge
#

OBS always strains your PC a bit, but I wanted to check as some games have beyond normal levels of memory leak

#

Think PUBG

unique ore
#

I'd almost take that offer to try the real thing

#

@viscid forge Yea. It's before I have a game running so.....

#

I use about 4 SE sources, Stream avatars app, I changed my sound setup to use voicemeter banana and chevolume

tight harness
#

A lot of companies here send tiny bags of Haribo in the box with orders 😛

#

Technology companies I mean

unique ore
#

You say haribo and I think the gummy bear company

tight harness
#

I mean, they're close 😛

unique ore
#

But anyway, my 4 SE sources are main overlay, hypecup, kappagen..... Can't remember 4th off hand. Maybe it's just 3

ebon forum
#

animated overlay?

#

6700k is good, but you can easily overload it

unique ore
#

The animation files are local (this is a custom overlay) so my main has no animated elements

upper steeple
#

I have unchecked tthe show cheer message on my cheer alert, saved it and refired a cheer and it still shows the message

unique ore
#

The hype cup and kappagen do obviously when they fire. My main has the alert box and text stuff

#

@upper steeple might have to change it for the variations if still present

wanton sluice
#

@silk patrol I just imported my points from the brane. Thank you.

upper steeple
#

@unique ore always forget the variations thanks

unique ore
#

👍

upper steeple
#

so i just made a playlist on youtube put the url in for my backup playlist and it only plays the first song of the playlist for the backup playlist. This is without any song requests in the queue.

stuck hamlet
#

the player must be visible for the whole playlist to load.

upper steeple
#

I'm on the site not on ground control

#

it is

stuck hamlet
upper steeple
#

had to refresh >_< blehhh

#

hmm any reason some of the songs don't auto play in the backup playlist?

stuck hamlet
#

they are working for me on your account

#

so im not sure what is wrong

#

and you've told me the player is visible..

upper steeple
#

yeah the player is visible when it switches to the next song of the playlist i actually have to press play

#

its doesn't auto play

pine hemlock
#

youtube autoplay disabled?

#

idk

#

Probably a youtube setting

stuck hamlet
#

maybe xanUp

upper steeple
#

don't know where that is

pine hemlock
#

I actually dont know if thats a setting for playlists

#

Maybe clear your cache for youtube. not sure tbh

upper steeple
#

okay so it doesn't auto play if you skip the song in the backup playlist, if you let the song play all the way through it auto plays the next

tight harness
#

Weird, never had any problems skipping songs in the backup playlist before

fast topaz
#

i has a question im wondering if theres some chargeback protection through the tipping stuffs?

pine hemlock
#

That would be on paypal's end.

#

We don't process tips/payments.

fast topaz
#

oh okay

pine hemlock
#

More payment options are coming soon™

clever mango
#

In StreamElements tipping settings you can require users to login with their twitch account on the tipping page. This will help limit and fight chargebacks

#

@hot pike are you using chrome?

hot pike
#

anyone knoww why i cant add images to my tipping page??

#

know*

#

no...

clever mango
#

Try that please as certain elements of the site work best with chrome including the file uploader

hot pike
#

ok

#

Thanks man

#

I will be sure to let people know to check out stream elements!

tight harness
plain rivet
#

How can I get my chat box to show up on my overlay?

#

with OBS

tight harness
#

There's a Twitch chat widget if you click on Widgets when you've got your overlay manager open

unique ore
#

Ok so i found out that it's my kapagen source that's eating up my cpu (i put it in it's own source so that I could change one part and have it changes easily between scenes, instead of having to change it in each scene)

was there a link that showed about optimizing kappagen if you were having problems? or pointers? I'd prefer to keep it seperate so that if i ever wanted to chagne it again i could.

clever mango
#

reducing size and number of emotes is step 2

unique ore
#

kk

astral isle
#

anyone experiencing issues with the bot right now?

tight harness
#

What kind of issues?

clever mango
#

I asked it for a meatball sandwich and it gave me tuna 😠

astral isle
#

well I (as a supermod) dont get any bot replies but everyone else does 😄 refreshing didnt work

#

i might try "turning it off and on again" 😄

hasty briar
#

My commands aren't working so yeah i am @astral isle

clever mango
#

Twitch is having issues at the moment and it's affecting the bot

hasty briar
#

Alright

clever mango
#

We'll keep everyone updated here

astral isle
#

thanks. it seems to work now and then, but yeah. 🙂

spring shard
#

Aren't twitch always having issues though? 🤦

astral isle
#

just thought there might be an issue to report 😄 since it didnt work just for me, everone else was doing fine (who is no mod) 😄

cunning summit
#

anyone able to see how many points i have in a giveaway

#

i dont remeber how many i put in

#

o hey @clever mango

#

how are u man

clever mango
#

It's not possible at this time to see that information

#

I'm doing well. How are you?

cunning summit
#

someone has done it for me b4

#

im good

spring shard
#

Can't you see it on the website though? Like as in the Giveaway Link on streamelements?

cunning summit
#

@spring shard not when u enter through chat

spring shard
#

Oh I see.

clever mango
#

If you have not bought the maximum, you might be able to view tickets bought on the giveaway page

cunning summit
#

ok i cant see that so does than mean im max?

spring shard
#

Might be a suggestion: To add something when you check points. Like "You have 100 points [300 in conest]" or something.

cunning summit
#

@clever mango ive had a problem entering giveaways b4 and they check how many tickets i had in

clever mango
#

It should be. Try purchasing a ticket

cunning summit
#

yes

#

@spring shard put that on the website

clever mango
#

Yes, you have the maximum

cunning summit
#

o ok

#

i mustve been high when i entered the rest of the tickets lmao

#

cause i dont member shit lmao

spring shard
#

Haha

cunning summit
#

thanks

jolly swallow
#

how to reduce the fps drops when kappagen goes active?

clever mango
#

If that's not enough, reduce emote size and amount

jolly swallow
#

thanks!

undone shoal
#

Hello

#

its possible change nick the bot chat?

clever mango
#

It is not. Maybe in the future.

undone shoal
#

Is it possible in the chat commands to enter enter, or break lines so that everything is not on the same line?

clever mango
#

No, twitch chat (IRC) doesn't allow line breaks

undone shoal
#

but deep bot, if use /r/n its say various message

clever mango
#

example?

undone shoal
#

e.g hi /r/n how are you

#

bot say 2 message

#

first hi

clever mango
#

Ah ok

undone shoal
#

after how are you

#

in 2 lines

clever mango
#

It would need to be in 2 seperate messages as you said

#

Please request it on the ideas board

undone shoal
#

and see e.g

clever mango
#

followers only 😃

#

10 min

undone shoal
#

try again

#

Case: Cooler Master HAF 932. \r\n CPU: Intel I7 6700k 4.7 Ghz overclocked. \r\n MotherBoard: GIGABYTE GA-Z170X-Gaming 7. \r\n Monitor: Eizo Foris @ 240hz. \r\n Power Supply: Corsair AX1200 - 1200W. \r\n Ram: Corsair Vengeance LPX 32GB (4x8GB) DDR4 3000MHz. \r\n Sound Card: Creative® Sound Core 3D chip. \r\n Ssd: Corsair Force GT 250GB. \r\n System Operation: Windows 10 Pro 64 Bits. \r\n Video Card: GeForce ® GTX 1080 G1 Gaming [8GB] .\r\n Webcam: Logitech C920 Full HD. \r\n Internet Link: Vivo Fibra 300 Mbps Download. \ 150 Mbps Upload

clever mango
#

I see

undone shoal
#

this codes input in bot

clever mango
#

We can add it to the ideas board

#

since it can't be done right now

undone shoal
#

you can add this idea for me? plx

clever mango
#

Sure

pine hemlock
#

There's probably limitations with that. But I'm not a developer so Idk. The difference is that deepbot is a local run program with one account on one channel. If our bot sends multiple lines per message for ever user,, there might be conflicts with twitch limits

#

Just a thought

#

You can add it anyway

clever mango
#

Maybe a limit to number of seperate messages per command

#

not sure if possible theshrug

fallow rampart
#

Hey, can someone help me with an overlay issue?

tight harness
#

What seems to be the issue?

fallow rampart
#

So, I selected an overlay

#

But I think it's too big? It only shows the left end and the bottom part where all my social media would be isn't there.

tight harness
#

You mean when you add it to OBS? then you're inputting the wrong resolution for the browser source

fallow rampart
#

Yikes

#

I'm dumb, can you help me fix it?

tight harness
#

Do you know the resolution of your monitor?

dense jackal
#

or possibly, check the obs settings and make sure the browser source is 1920x1080 or whatever you set it to

tight harness
#

I believe Ctrl + F makes it fit to screen

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If you're not sure

fallow rampart
#

😮

#

Ctrl f did make it fit to screen but the overlay must be bigger than my monitor

tight harness
#

Hmm 🤔

fallow rampart
#

Is there a way to compress an overlay size?

#

I would have asked elsewhere but it doesn't look like SE has a help forum

hollow ether
#

SE?

fallow rampart
#

StreamElements

tight harness
#

SE - StreamElements

hollow ether
#

The more you know

tight harness
#

If you right click on the overlay browser source and click on Properties you can change the resolution there, but you need to know what resolution to set it to, if you click on Settings then Video in OBS it should tell you what the Base Canvas resolution is, that's what you want to set it to

clever mango
#

This is the 24/7 help forum. Welcome! FeelsGoodMan

hollow ether
#

But what if everyone that knows all answers are dead? OwO

tight harness
#

There's a few of us, we'll live seanK

hollow ether
#

K thanks

tight harness
#

You're welcome SeemsGood

fallow rampart
#

Yeah, but then most of the overlay is missing

#

I'll fiddle around with it

clever mango
#

@tight harness and twinkies are indestructable so we've got you covered

tight harness
#

They sell twinkies in the supermarkets here in the UK in a tiny part reserved for US products, everything is super sugary in that section LUL

clever mango
tight harness
#

I just wonder how long them twinkies have been on the shelf seanK

hollow ether
#

Could someone tell me

#

Whats a twinkie?

tight harness
#

They have a really long life, like the sun.

hollow ether
#

Whats a twinkie tho? And why do people not like it?

#

It looks good

clever mango
coarse heath
#

Was talking. With onslaught earlier but didn’t hear back. Can someone from SE reply whenever its convenient (oh and plz tag me in it 😃 Here is my question> I press “start stream” on obs as usual but once the cool new countdown overlay is over, whether I wait for it to get to zero or click off it beforehand to show my main overlay, when the counter gets to zero,the stream stops and I have to restart it. Heard of this? The countdown to the stream starting is essentially a countdown to the stream stopping on its own and I have to restart it.

clever mango
#

There is no way for the overlays to force OBS to stop streaming @coarse heath so this must be an OBS issue

hidden phoenix
#

Does this discord deal with OBS issues as well?

clever mango
#

As far as I know, this is the only setting that would cause OBS to stop streaming automatically @coarse heath

#

Most of us don't mind helping with specific OBS questions (especially related to StreamElements) @hidden phoenix

#

What's up?

hidden phoenix
#

sorry was in a game.

brisk flint
#

Hi! I just created a contests and after I closed it, edited, and wanted to delete one option, but after save, the option stays forever. When do you fix the contests option? I think I reported this bug also before!

hidden phoenix
#

So my stream is experiencing frame drops and I know it isn't my internet because I meet the requirements. I think it is my hardware or my OBS settings but I'm not sure.

clever mango
#

Editing contests is for creating a new contest. It uses the settings for that contest as a template for a new one.

#

Once you hit save you click Create Contest to start the new one

brisk flint
#

And the last one is the new?

#

None of the latest contest is without the deleted line. So this is bug

clever mango
#

Just a second, please. I will show you.

brisk flint
#

If I click on one of the 4 (edit contest) and click save after edit, I expect, what I edited is edited! Where is the from me edited one then?

clever mango
#

It is not editing that contest directly. It uses that contest as a template which can then edit for a new contest

#

@hidden phoenix What are your PC specs? CPU, GPU, Memory

brisk flint
#

Please try the same, but delete only one option! 😃

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You will see that you will get not 3 options rather than onyl 2

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Where is my other options?

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And actually this is the "Will I win the next game" context and not the one I edited.

#

"You will see that you will get not 3 options rather than onyl 2" --> As a new contest, but if you check the one you edited you will get still the 4 options.

#

Even in your video it jumps back to the "Will I wint the next game" 😃

clever mango
#

Yes, I see that now. Thank you. I've reported it and it'll be fixed as soon as possible.

brisk flint
#

I thank you! 😃

#

See you! 😃 I go sleep now 😃

#

And if there would be more than 10-12 options would be also nice 😃

#

Or a given number, like between 1 and 100 they could choose. But this is a request I know 😃

clever mango
delicate prairie
#

HOW DOES one get points

pine hemlock
#

Configure loyalty settings, be in stream for 10 minutes

delicate prairie
#

Thank you leafy

coarse heath
#

Odd and ok @clever mango idk how that’s possible but I thank you so much for replying!!! Have a great night

brisk nest
#

Hi everyone!
I use Nightbot/Streamlabs and enjoy the "Regulars" role. I'm checking StreamElements and it looks much better.
But is there a way to favor regulars during giveaway (like Nightbot). Also is it possible to sync roles with Discord?

pine hemlock
#

Im not sure how roles sync with discord, if thats a nightbot discord bot thing we currently dont have that capability. Discord itself has the ability to sync twitch users but thats all I am aware of

#

You're welcome to search for your other ideas, and add new ones to the board and they can be voted on an reviewed by staff though monkaS

#

@brisk nest ^

brisk nest
#

Haha thank you so much @pine hemlock for the super fast answer and all the details! I think I might switch anyway and wait for the Discord sync (my stream is tiny so manual work isn't a big issue for now).
Also is it possible to rename the bot? I didn't find anything about this in the settings so just making sure

pine hemlock
brisk nest
#

Oh thanks I'll go add my vote then :)

pine hemlock
#

good good

jolly eagle
#

hello !

#

i would need some help ! please someone ?

stuck hamlet
#

Ask away :)}

jolly eagle
#

so basically i can't import from streamlabs to streamelements 😄

#

why is that ?

stuck hamlet
jolly eagle
#

i saw that

#

😄

#

i thought it's something that i can do

stuck hamlet
#

Nope, they decided to bloack us and restrict their users from exporting, holding their data hostage.

#

There is nothing you or we can do at this time.

jolly eagle
#

oh

stuck hamlet
#

except ask them why on twitter

#

As a user, you may ask them why this has been done.

#

But currently we have no answer to why

jolly eagle
#

i get it ...

#

i will try to ask !

delicate prairie
#

I’m about to protest

stuck hamlet
#

If you get an answer, let us know 😄

jolly eagle
#

ok ! thanks anyway 😄

stuck hamlet
#

i hope that doesnt stop you from switching over tho

humble coral
#

Well

#

I didn't see a 3440x1440 version so I scaled it

#

Then just uploaded it back

#

#ultrawideproblems

delicate prairie
#

Can I have someone DM? Like I need someone who can help me set this up

grand gale
#

For some reason when someone donates, the message appears censored. How am I able to change this?

#

They are not saying anything bad, and most of the message is censored except for some letters and vowels

stuck hamlet
#

Look under tip moderation, you might have some unwanted settings.

#

Tipping Settings > Tip moderation.

grand gale
#

Thank you

hearty isle
#

hey

#

how do you get a !editcom

weary mist
#

!cmd edit

stuck hamlet
#

@grand gale was it fixed?

crimson quest
#

I have tweeted SL to ask why they are blocking, I don't think I'll get a response though but I was curious lol

stuck hamlet
crimson quest
#

Also wondering, my manually add donation date idea on the ideas board was according to a email changed to under review, how can we tell the outcome? will someone post on it?

stuck hamlet
#

Dev said they will look into it, but it got thrown down the rabbit hole as the dead line appraochs for a big update :p

#

ill keep you posted!

crimson quest
#

awww, tell them that rabbit hole is dark and lonely and it doesnt wanna be in there

#

😄

last ivy
#

Hi, I got a tip today and it showed up in "My Tips" but not on my dashboard nor as an alert. :(

#

It's set up just fine and I have the money in my paypal.

stuck hamlet
#

You may have tip moderation on, which then means it need to be accepted before coming up on screen

#

check your settings 😃

last ivy
#

@stuck hamlet ahh thank you so much!

grand gale
#

@stuck hamlet yeah it was sorry for the late response

stuck hamlet
#

@grand gale no problem, what was the issue, if you dont mind me asking? 😃

grand gale
#

the enable moderation slider was on

#

i dont know how i missed it

haughty nebula
#

My friend is using your overlay widget thingy on her stream and it is showing she has 119 followers when she only has 96 fix it pls ;-;

stuck hamlet
willow urchin
#

me esta fallando el chat al recibir los mensajes a mi overlay

upper steeple
#

Is there a bug where ground control only plays the first song of a backup playlist? I have the video player open and when it gets to the end of the first song it doesn't go to the next. I know we were trying to figure this out yesterday. It only seems to be doing it on groung control right now

stuck hamlet
#

no known bug for this

upper steeple
#

ugh why me

stuck hamlet
#

Can you show me your ground control?

upper steeple
#

just screenshot it?

stuck hamlet
#

yup

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of the music tab

upper steeple
#

one sec

#

was messing around with my playlist and now it brings up the whole playlist, when it originially didn't. Now it looks like this after I messed with my playlist on youtube

#

it didn't have the skip button on the youtube video before when i first opened it

#

did that yesterday too

stuck hamlet
#

when you loaded up GC, was the player visible?

upper steeple
#

yep

#

now it has the entire playlist after i messed with it on youtube

stuck hamlet
#

If theres no skip button, thats because the whole playlist didnt load

#

Skip button = whole playlist

upper steeple
#

but when I first opened GC it didn't load the entire thing

#

even though the video was visible

stuck hamlet
#

Very strange, some things changed in chrome, so that might be affecting how playlists are loaded.

upper steeple
#

Thonkang chrome why you so dumb sometimes

stuck hamlet
#

looks like chrome bamboozled us once again

upper steeple
#

is there a way to make the max number of songs per user unlimited or do we just have to put a high number?

stuck hamlet
#

just put it to 99

upper steeple
#

👌

stuck hamlet
#

maybe try -1 pepoThink

terse canyon
#

hey guys, dunno who helped me before ... but yeh, ground control is seriously borked

#

it's stuck on "full screen" still O.o

stuck hamlet
#

Most likely Terra, he's everywhere Kappa

terse canyon
#

reinstalling atm

stuck hamlet
#

Reinstalling probably wont work.

terse canyon
#

true but I haven't tried it so far XD

stuck hamlet
#

removing the folder from %appdata% might tho

terse canyon
#

done

#

can you link me the download pls? XD

stuck hamlet
#

pepoThink can be found on the activity page

#

or in the channel topic xanUp

terse canyon
#

i understood literally 0 of what you just said XD

#

found it XD

stuck hamlet
terse canyon
#

shush you 😛

#

dunno if it was deleting the appdata or the reinstall, but FIXED ❤

#

okay, off to horror games :3

#

sooooo many programs to open now! O.o

stuck hamlet
#

95% sure its appdata

terse canyon
#

nah ... 94% 😉

#

did you ever see my new layout?

stuck hamlet
#

Yes 😃 i believe so.

terse canyon
#

SO HAPPEH

#

now I just gotta build a new rig before this one keels over 😦

stuck hamlet
#

Feel like my 960 is starting to struggle

terse canyon
#

ME 2 XD

#

lol

#

MSI here

stuck hamlet
#

im thinking something similar

#

but not a 160$ case

#

lmao

terse canyon
#

Aerocool had one I liked but i like this one more

#

which one you want?

stuck hamlet
#

I go for generic cases, i dont really go for fancy

#

anything that does the job thats lowest price Kappa

#

most likely blacked out like my current one

terse canyon
#

fair

#

but EEEW XD

#

i hate boxes

#

might as well just get some wood slabs XD

stuck hamlet
#

im down

#

Original Kappa

terse canyon
#

lol

stuck hamlet
#

TwitchCon in 7 days monkaS

pine hemlock
#

I like big towers

stuck hamlet
#

Really?

#

why?

terse canyon
#

okay, going live. ttyl ❤

pine hemlock
#

More room to work with. doesnt feel so cramped idk

#

Ive had my haf932 for years

#

dont need to replace it

stuck hamlet
#

its so hard to move tho

#

but i get your point

pine hemlock
#

yeah well its also made out of steel

#

i was working on cady's pc last night and i hate the plastic feel

#

also idk how her case even gets airflow

stuck hamlet
#

mine is steel too 😄

#

i think pepoThink

#

some metal

pine hemlock
#

idk manny bought a small ass midtower

#

i told him no

#

i made him order a haf x

#

I just redid my thermal paste and swapped the fan position around

#

I really want a bigger cpu cooler

#

or a second fan

#

to make one pull in and one push out

stuck hamlet
#

water cool, dual fan

#

👌

pine hemlock
#

ya i dont have a dual

#

dude this twitch bug where it says people are permabanned

#

my fucking whispers are insane

stuck hamlet
#

going to bed yo

molten flare
#

I have a question regarding overlays: If my stream/screen is 1080, but I'm downscaling it to 720, what should I choose at the beginning when creating an overlay?

pine hemlock
#

1080

#

When you insert it into obs make sure the width and height are 1920 x 1080 as well

weary mist
#

Then downscale in obs. Much easier

modest python
#

I just streamed and it doesn'r show anything on my stream elements

tight harness
#

You may have to elaborate where you don't see anything and what you mean by this

#

I just loaded the SE website up and I see everything as intended

modest python
#

It says that i haven't been streaming while I was streaming

tight harness
#

Where do you mean? On the website? in the Stream Report? Where?

#

Because the website doesn't necessarily say anywhere that you've been live, it shows Recent Events, is that what you mean?

modest python
#

Activity feed

#

and recent events

silk patrol
#

activity feed and recent events show your follows/subs/etc

#

not your current status

modest python
#

ok thx

frosty remnant
#

So, something about Kappa Gen, I've just ignored until now... There are Two Gummy looking emotes that don't appear anywhere on the emote list - both appear when nothing is selected at all.. I've seen the widget used without the emote... am I doing something wrong?