#helpdesk-twitch
1 messages Β· Page 118 of 1
What seems to be the problem with your commands?
$addpoints("$user","0","0","","") $addpoints("$target","0","0","","") /me $user has been following for: $readapi(https://beta.decapi.me/twitch/followage/$mychannel/$user) $addpoints("$user","0","0","","Error #$level please try again")
this is how long they been following
i havr them on your bot now
works ok on a difrent bot but SE is difrent i guest
The !addpoints command seems to be working, i'm not sure what that is which you posted
The !addpoints command is a default command, it's variables can't be added into custom commands
So yes, that won't work
ok cool
Use these variables: https://streamelements.com/dashboard/bot/commands/variables
ok
What you need to do is to see if your old commands will be possible with our variables instead
π
When i set up my alert box in one overlay, can i import that to another ? Or in every new overlay i need to set alertbox from the begging ?
Currently you have to set up a new alertbox from the beginning, yes, luckily all of your images and sounds are still uploaded so you just need to select them again in the new alert box and set the same settings
ok thanks, hopefully, in the future, you will add option to import that π
We do plan to do this already, yeah π
cool, can't wait π
Many others want this too, it'll be a great feature π
@muted heath I have a seperate alert overlay than my other overlays so I don't have to keep copying it.
Yeah, that's a workaround π
Are there any updates on fonts like Press Start 2P not working?
Hey guys i been watching videos onhow to start streaming with obs. although im kinda confused i am seeing what i hav to do . i would stream on my gaming laptop and probalaly watch chat on phone. anyone good with obs that can help me setup to stream?
@tender mango Is it a google font?
what are you streaming @vale kite most of us use it every day
mostly overwatch and other pc games
@vale kite what do you need help setting up, OW is game capture + browser source if you don't run a cam.
ok i wa told to use obs but obs is vonfusing to set up for me. im new to streaming and all these tech words lol
how much do you have set up so far? empty sources and scenes?
yea pretty much
set up a new scene, name it overwatch, or whatever else.
Quick question. Do we have to pay taxes on tips? Or is that a pay pal question?
thats a government question
it has to do with how much you receive. if you're receiving enough that it's a question in your mind, you probably want to talk to a tax specialist.

I don't receive a lot. I'm just a cautious person π Thank you
if you are good, you can get away with a lot because of "business" expenses
food, office space, electricity, internetz
Teach me 
Nah, I don't make enough to pay taxes anyway, still have to declare every penny each year just for them to be extra sure 
I have a theory for why the font doesn't work
it's something to do with the numbers in the name i think
or more specifically the fact that they have a space followed by a number
Do the other that don't work follow this same pattern?
since all the fonts on Google fonts that have a number (Press Start 2P, Slabo 13px, Goudy Bookletter 1911) don't work
but VT323 does work
Interesting π€
it's a large enough proportion of those fonts to be a pattern
but there aren't that many fonts with numbers in the name to really confirm it
so I guess it's something to do with spaces followed by numbers not being escaped properly or something
@tender mango @tight harness I've noticed that press start 2p doesn't work in my overlays
Hi guys, I'm having trouble with the sub alert! I changed the image and the sound but when I test the alert, pop ups the default image and no sounds! D:
check the variations
@frosty zealot ty so much! ;w; A friend changed it! >__<
does streamelements have the ability to invlude viewer count? Also can it do goals like sub goals or follower goals?
@analog kraken Look at the Widgets page at the top of your Overlay manager, also yes, there's a variable you can put in your commands or timed messages called ${channel.viewers}
@strong dock damn ! smart idea dude, with that separate alert overlay ! π
π
ya its much easier. i have 5 or 6 standard overlays i use. then a compelte seperate one for scary games
π
in the subscriber goal how do i get it to start at my actual subs and not 0?
Subscriber goal is not total subs, it is a subscriber goal as it is named, what you're looking for is the total subscribers widget
Remove the subscriber goal widget and add the total subscribers widget instead as this is the one you meant to add
The overlay editor is super laggy, any fixes for this? it keeps freezing on me when i try to move widgets or change fonts etc.
I have noticed this myself a few times recently and I've mentioned it to the staff whenever I've experienced it, they're aware π thanks for the report though
hope it gets fixed soon anyway π° thanks
@grizzled sail download the chrome beta and try it
@grizzled sail are you running any sort of adblock or several extra extensions?
Try incognito mode. It disables your addons
why does the total subscribers widget not update to my channels current count?
Open task manager when you're on the overlay, is chrome eating your Cpu? @grizzled sail.. If so, download the chrome beta, it should fix it. They changed something in the recent update that's giving some ppl issues
Hey I have a question
about overlays
https://cdn.discordapp.com/attachments/183737466967162881/362008283839463424/unknown.png
For some reason the reolution isen't working
thanks! i'll try that!
@exotic sequoia let me know if the answer I provided helped you π
Still no
-- for other supporters, we are doing TV as soon as I get home π --
is there a way to clear out the 'redemption history' in the store please?
hello my current song for song request is not working. any way to fix it
@tulip pecan there isn't, it is a history. All approved redemptions and sound effects go there to live out the remainder of their days
@brave zealot if you are talking about the backup playlist, that is a known thing. We have limitations from the YT api, once we get those increased, we will get that working again
How do I export my currency spreadsheet?
ok thank you
why does the total subscribers widget not update to my channels current count?
@crisp prairie you will have to use the API. there are TONs of guides from dr. google that can help you with that π
@proper breach The total subscribers widget should update with your subs from twitch, it does it on a 10 minute interval while offline, 2 minutes while online
ah ty so much!
you can also force it by going to the widget data page, and forcing the refresh on the totals tab
where is that?
i did the googles and didnt see anything
am i....bad at googling?!
oh god we're getting techinal here. prepare to ELI5 as i do this lmao
hahha
@weary mist where is the totals tab located?
(you think im kidding...) so uhmmmm which of these google answers is what i want and how do i do the things?
@proper breach activity feed -> widget data, or if you are in the overlay editor, just click data at the top left
do i have to had eac hsong on youtube
or cant i just add a playliost
for sr
when songs arent paly ing
oh wait, apparently i just need my jwt thingy. never minddd π
@tame stirrup song request settings allows you to add a backup youtube playlist
@weary mist lol ok i got it ty for your patience good sir
π
public playlist?
@itsemmaelise#4067 ah, you are converting to SL. Just keep in mind the high limitations that come with it π

She left already
When you deny a store item redemption and it asks for a reason, is that shown anywhere?? I don't see it in the history. And does that get shown to the user in any way?
Does anyone else have a problem with the streamlab website being really laggy loading between different webpages
not webpages but clicking different things
Streamlab?
i meant stream elements
Ok, just making sure you're on the right site π
I haven't experienced the lag
Are you using chrome?
Where exactly are you geting slow loading times?
yea im using chrome
loading into my overlay page
or just navagating the site seems to lag badly
doesnt with any other site
The overlay editor can load a bit slowly depending on the amount of graphics and widgets to load. Also, if you're using full screen kappagen that can definitely slow things down.
kappagen?
It's a widget that makes emotes show on screen when they are typed in chat and can explode when events like follows, hosts, tips, subs happen
Sounds like you're not using it now so no worries about lag from that
When you deny a store item redemption and it asks for a reason, is that shown anywhere?? I don't see it in the history. And does that get shown to the user in any way?
Looking into this
I was curious, If I setup my stream elements today, will the recent followers widget or recent subs only show recent followers/subs from today on? Or is there a way to fetch the previous data to load in?
StreamLabs has an import tool tha tyou can use @MarkiLokuras#8963. Just be aware, that you are losing out on several features, including any sort of chat involved games, loyalty based commands, and even letting your mobile users play with your loyalty points
@unique ore I don't see the reason listed anywhere. I'll let the devs know.
thank you
it'd be great to maybe have the bot whisper the user since they know that from buying alredy
im lonely someone please join chit chat ;-;
No need for that @abstract dome
what are you looking for out of streamlabels?
You can just do it via the overlay
those items can be made with static text and different widgets
how do i move the latest follower with little arrows like i can with the bit cup
you can select any layer and use your arrow keys
use the arrow keys on your keyboard.
the cup is being moved within it's box, that's why it has separate buttons for movement.
that helps a lot getting a better understanding of se now
where do i find the url to my tipping page?
tipping settings tab
yeah i dont see it , i did when i first looked at it but i dont see it now
nvm nvm
π
Any way to stop the bit cup clearing on refresh?
It's hopefully fixed soon β’ @restive lantern
For some reason when I use the overlay it is invisible in obs and I dont have how to fix it
If someone can please help
Whats on your overlay?
I have my recent followers my link and most latest follower
its pretty basic cause I wanted to test it out but its not working
In obs. Did you set your browser resolution to 1920x1080?
yes
I think so
let me see
yes it does
It was because I did not save it
My bad
Thank you!
No problem π
@misty wagon oh thanks!
I'm having problems with my Streamelements none of my commands seem to be working even though the streamelements bot is there D:
@teal frost Hey, have you changed your name recently?
not at all
ok, let me jump into your chat, and I will check it out
π
Good Morning Memers,
could it be that the twitter widget is bugging? My bot is up and running but it didnt post my tweets in chat 
Okidoki! Thank youu
Hi Team is there anyway to slow down the !duel response? it happens too quick and I would like to add some drama by putting in a pause or even an aditional line of text about user 1 and user 2 get in the ring bla bla
that sounds like a great #ποΈ±feedback-and-ideas
is it normal for the site to be very slow
and lag out anything you might be watching while on it
No
I'm not sure what's going on with it for me
using chrome
brand new pc
but pages take foirever to load and if i have twitch open it lags out hard
I mean, stream elements is quite a CPU heavy program. It really just depends on your computer
its more that OBS makes browser sources a very CPU heavy program
but yes, if you use a lot of animationed items, you will want to have a beefy PC
Wise words, "animationed"
The elements in obs are running perfectly, its using the dashboard in the browser that is slow
Ahhh
@sudden kelp yeah same for me.
that issue is normally caused by adblock, and other extensions that have to scan the entire code of the page
anti-virus can cause the same issue
I noticed that the Hypecup, at 20% height, uses 5% cpu alone, when I compare cpu to it being on & off.
im using ublock, dont have adblock atm
@sudden kelp any extensions like that analyze the code of the page, then approves it for viewing. So it will slow down the page loading overall
I wouldn't recommend Adblock in the first place.
@upbeat topaz yeah, it all depends on CPU too. My i7-6700k 4.0ghz will have a 100% cup idle at 3-4%, and when full of animated bits, about 20%
Unless you're going on really scetch websites
@sudden kelp and a lot of anti-virus have an "active scan" thing that runs as well on pages you visit. most notorious is Windows Defender
I honestly don't use anything. I am just super careful about where I go and what I click
Ok I'm going to sleep now I'm getting distracted
does windows defender have a whitelist
@sudden kelp no clue, lmao. I turned it off like 12 months ago when I first got this PC
Haven't looked at it since. But I would guess it does
That's the crazy thing. With these computers not being old single core 1Ghz machines, stuff like that shouldn't eat as much CPU as it does.
I'm using an i5-7400. 3Ghz, but runs around 3.35Ghz usually.
yeah. I had to upgrade to an i7 before I came to SE, and that was just trying to run the normal things, alerts and a bit cup
What were you using previously?
I guess for PC game streaming you'd need an i7.
yeah, I was maxing t out with a 1 pc system
no but should
I thought of going with an i7, but it was $350 more
lol, I think I paid 250ish for my i7 and installed it myself
haven't overclocked it because I need a better cooler
350 is the normal i7 unlocked series
also anyone looking into building a new pc dont until november
Intel is coming out with a 6core 12 thread i7 for 350 in october
that is nice
$350 more for pre-built. Larger HDD, 16GB DDR4 (I have 12GB now), and the i7 vs i5
is it going to fit in the old boards, or will it need a new one
it might but i would get i new one
its still running the 1151 socket
but there would need to be bios updates to make an old one work
yeah, I could use a new mobo anyways
OBS needs a way to use hardware accelerated scenes.
Noticed that my background alone uses a few % of CPU power. thinking of removing it from SE and having obs apply the background directly.
Even 30fps vs 60fps uses a few % extra. The background didn't seem to really change much when I stream a game 60fps and use the background at 30fps.
It wont lower your cpu usage if anything thatll raise it
you only noticed lower before because you had only that
If you remove the background, just make sure to keep the file on the drive so that you can always add it later if you need it
se isnt a static overlay and thats why it takes a little more power
where as if you keep a solid photo itll take less as it has less to render
Having no photo in the browser source for SE should give it less to render.
if you dont put it in to obs straight than yes
Wouldn't loading an image straight into OBS have minimal CPU? My webcam takes minimal CPU to add in.
Seems to be an issuw with teh default Super Mod command !addpoints.
it works when you do !addpoints all but doesn't work when you do !addpoints user
it lists !editpoints as a response
@ancient iron let me have a quick look
but over all itll take the same if not a little more to run both the se and static image
is there a chat command to start a contest?
@sudden kelp no, not at this time
When people buy something from the store, do they have an inventory or something that goes in? and if so what is the command
How does everyone get notified when a alert happens, do you have to have the overlay page up to see the notification. Cause Iβm missing all my alerts cause I donβt have anything to tell me something happened
@weary oxide Typically people have a second monitor to see their OBS/stream(muted) or watch the stream on their phone/tablet
So Iβm streaming with a laptop as my streaming rig but Even with a second monitor I feel like I would still miss a notification with out hearing a sound or window notify me
I selected a BTTV emote for Kappagen explosions called 'NiceMeows' but the emote was taken down from BTTV recently meaning I can't unselect it anymore in Kappagen, making it forever stuck in there. Who can help me wiht this?
Might be good to add a 'clear emotes' button in Kappagen.
I can probably fix this by just removing my current Kappagen and readding it though
y does it matter if its still selected?
Because it still appears in Kappagen and I don't want it to anymore.
we can't even use it in chat because it was removed from BTTV
but it's still appearing in my Kappagen, no way to unselect it or clear the selected emotes
pls try !emotes update
Ctrl+f5 in the editor, is it still there
@serene granite thatβs what I do right now but since Iβm small time I donβt always get a lot of activity so I tend to miss follows, just seeing if thereβs is a way to have a notification window open
I'll report the bug
I think just removing and creating a new Kappagen frame will fix it
but it's annoying to do that
@weary oxide We have an app that shows your followers etc, it's called ground control. You can download the app under Activity Feed. alternatively you can open the activity feed in your browser on your second monitor.
I have NiceMeows in my sub notification thing, and it stopped appearing there too
the text notification in chat
It must have been just readded then
doesn't change that it was still appearing in Kappagen, even though I couldn't unselect it...
so...
yeah, probably that
weird
but that's fixed then now
another little bug I have atm is that when I select the Capsule shape for a thing in Hype Cup, the animation in my Overlay Editor freezes at the moment the image is assigned the Capsule shape (when it starts dropping)
There's a variable ${user.level} but where does it state what this is for or where it can be set?
could i remove myself from my leaderboard since i am the streamer ?
Yes, go to Loyalty Settings just above Leaderboard on the dashboard page and put yourself in the Ignored Users list
@errant birch ‴
thx
No problem π
Can someone tell me where I retrieve the API token from?



@lament blade Colors aren't all that matters, we have some awesome people in white!
And if you want to become blue, stick around, help out, be an active part of the community. We notice! π
There is no "Field Goal" in basketball lmao!
Ah nice
There is actually @timid yacht
I played Basketball! lmao
field goal is a 2 point shot in europe
field goal is a regular 2pnt shot afaik
lmao, that term has never been used in any game/training or even basketball match I have ever been in/watched xD
Americans are good at doing that
Do you watch the NBA?
why is this in support
π·
Does songrequest feel a bit buggy for anyone? I usually do not have issues with anything of this sort, but songrequest page takes ages to load, change song, sometime even changing the resolution of a video take a while, unlike everything else, pretty sure it's not due to my pc.
It loads in a second for me 
an question to the pre-created overlays, don't they load the followers that are already following or just the newest followers ?
They should pull from the widget data page, depending on the type of follower widget
ohh, haven't changed anything there (yet)
@weary mist it works with the emulated events, but the latest follower (the real one from twitch) won't be shown for some reason.. But as written before, it doesn't show the current followers but only new ones correct ?
I need help with the PUBG overlays. The chat and hosts are not working for me.
@gray elm What is not working? Are you live or emulating?
@open crag does the data page show a name under the latest fields
@weary mist where do you find this data page, I don't think I understand which one your refering to ? π
The chat and hosts are not working when Im LIVE. I was banned for 24 hours and it worked perfectly before. I tried to relog as you said, and Ive worked hours to add a new overlay but Ive got the same issue.
ohh under the overlay editor, nope nothing there :/
@open crag if you are in the editor, it is the button next to widgets. If you are not in the editor, you can access it from the activity feed, it is called the widget data page there
@weary mist nothing there :/
@gray elm Are you receiving the event in activity feed? Is it just the overlay alert that is not showing?
Yeah I get it in the activity and I can replay it, then it will show. but when I receive it, it wont show and theres no sound. yes its the overlay alert. and the chat in the talk scene is not working either
okay for some reason it doesnt even look like theres a chat connected right now, just the image of it. I will see if I can add it manually. but the host alert is still an issue
oh it was connected. nvm
That sounds very strange. I can take a look into it via teamviewer if you'd like. @gray elm
yeah sure let me install it first
You only need the QuickSupport version by the way
I messaged you the info
my cheer alert won't go off when I try to emulate. follower, sub and host are all working fine π€
@restive rampart try to disable it, save, then re-enable it and save again
That didn't work. I already deleted it and made a new one, still nothing
Are we talking that your image isn't working, or the whole alert itself
the whole alert. it was working fine before at some point. I only noticed today that it stopped working
it's weird because the other ones are working fine
While you wait @restive rampart have a β and a complimentary π© Lord Scalper will be right back.
thanks :3
I love that coffee/donut bot 
hmmm, @restive rampart, can I have you log out of stream elements, clear your browser cache, and log back in?
okay, gonna do that
Does StreamElements allow Super Moderators to access streamers dashboard yet?
@honest echo not yet, but it's coming soon
Okay, nice @silk patrol π
@weary mist that fixed it π everything is working fine! thank you π
ok thats what I get when my overlay is not working
@serene nimbus is this chrome?
ok chrome looks better π
@serene nimbus we only support chrome
I just have two ISP and try to find out why sometimes overlay doesnt load...
on browser everything is ok on OBS right now no overlay...
@serene nimbus you might need to refresh the cache, right click on your browsersource -> properties -> refresh at the bottom
@serene nimbus check your overlay link to see if it's ok
do SE generate new from time to time?
nope
I did check my main overlay and copy/paste but nothing...
one more screen in a sec
and it came back π
omg 10mins till my stream and its working π
but really I dont know what is going on...
π
deleted bc secret token
did some one deleted my pic?
oh that token π
I dont know how to show it other way....
I recommend messaging any screenshot that has your overlay URL
anyone have a shout out command pls!!
There's a template in custom commands π
click create command
and then templates
Don't be sorry. We all start somewhere and learn at our own pace 
Chat commands >> new commands >> command templates >> scroll to see all
but I thought you already had shoutout commands. We worked on them before.
ya was scrolling press can by accedent
i put other one work good
its not in variables tho
I am very confused.
ok found it now i redo it
In a stream i mod, some users have changed there twitch name with the twitch feature, now there points are lost, is there anything in place like with revlo that auto updates the names so stats are not lost for that user.
no way to do it automatically, but you can always use the !addpoints commands to fix it manually
@unique crane You have to take away the points from the old accounts and give them to the new accounts
Beat me to it hectic π
How'd one become blue/ white and what not? π
roles within the discord determine color of nick
so we are plebs
and everyone else isn
t
π what is blue
Wait. I wasn't white earlier.
π€
Who did magic? Or am I crazy?
you can't be blue π unless you are a magician
screams ABRA CADABRA
π· @ripe herald
nope didn't work
yup everything is horrible
π»
πΈ
Hey guys. I'm trying to set up a !addpoints command that grants a bonus to all of the subscribers currently watching. Is there a way to do this?
But that adds to everyone - not just the subs
sorry
It's okay!
no way to add to only subs
I was wondering if like i made all of the subs, "regulars" if i could do something with that
i know i could set a command that only regulars can use so they can use the command themselves... but i wanted it to be a daily bonus that they could only get once
which doesnt work =\
Feel free to add the idea to the ideas board https://strms.net/ideas
Sounds like a good one π
Alright, will do. Thanks!
Hello! Just a small question, what are the fees for the Tips? π
0
At least from StreamElements
Paypal takes a fee which you can look up with them
Okey, thanks!
I imported my tips and all other information from other sources and when I add the latest tip widget to my overlay it shows a very old (over a year old) tip as my latest. I checked the tip page and this one isn't even on there. Any way to fix?
@ornate hearth You can change this here: https://streamelements.com/dashboard/session
Change it to who it should be and hit Save Changes π
And it will update correctly from here on out I'm assuming?
Yes, correct
Awesome! Thank you!
You're welcome π
Hello all. Just a quick question for bot timers. Is the Offline Interval affected by the Chat Lines setting? Since I'm sure not many folks chat while you are offline, I was curious.
Oh perfect, thank you!
@tight harness with revlo, they used the user ID so no matter what the name was changed too, it would always keep the points and stats, when twitch added the name change feature. surely streamelements can do the say well should be handling by USER ID because this for user who change names lose there hours in chat, text ranks in stats etc, few users decided to change there name are now upset they lost everything. Surly the devs can remedy this with a small few code changes
@unique crane I strongly agree with that, please recommend it at https://strms.net/ideas
So the devs can see it
With comming changes to twitch api's in future should be doing everything by user id really
I make discord bots and trust me, you NEED to use the userid cause of how often names are changed here
By here I mean discord
Is there a way to make a viewers twitter pop up in chat like the live feed? (Everytime they tweet it shows up in chat)...
@toxic parcel I believe the Twitter module does that as long as you are following that person?
thats exactly how the twitter module works
So I just add the person's twitter handle in the "follow"?
alright thank you β€
Is there a command or someway to create it with current variables that will allow viewers to give their points to other players via a !give command?
Theres a !givepoints
^^ π
Community members helping each other π thanks!
Yep lol
@strong dock yep.
It's a default command
Nice. Overlooked it. Thanks
π
@slim cairn sweet. I venture in that discord ever so often
Hi guys, I'm trying to use KappaGen and while it's working on the editor/launched overlay when i use emotes, it's not showing up on my stream/OBS. Any ideas what could be wrong? emotesplosions work just fine.
@limber pier there could be a couple of reasons for this. Give me a minute, typing on mobile, haha
@limber pier one reason could be browser source size, do you have the width set to 1920 and height to 1080?
Another reason could be OBS version. If you are running classic, it won't show. A less common reason is an anti-virus blocking the "page" that OBS is trying to display
Ahh I had no idea, I'll check my OBS is up to date. pretty sure the anti virus thing won't be it but I'll test it after
Are you running one studio?
most common issue is using classic instead of studio
@frosty zealot quit following me
Awesome :)
@strong dock 

πΏ
hello i'm searching a list of args avalaible for $(args) i try to say "all the words after"
I think you're looking for ${1:}
Variables tab is the place right now. I think better documentation will be available with the new site
okay I am impatient for the new site i heard a lot of features about it. Thanks your work and your help
Has anyone got this error message when going to their revenue page?
It also says connecting to chat but never connects
It isnt my computer, but my account cause i tried on a different account
welcome, my friends, to twitch tuesdays
really?
yep
contacted twitch but never replied
It also wont even let me add extensions to my stream
tweet #twitchsupport you will get a response
it wont let me do anything but watch streams
hey guys.. do you know how long it takes for my dashbord to show subs if im a new twitch affiliate?
are you in the beta site?
Does the Twitch module follow #hashtags as well as people?
I don't know why I wrote hashtags like that
that seems like something is up with your account
@thorn quest log out of the site, clear browser cache, and log back in π
derp, ment the @
thx @weary mist
would be cool if it does and if it doesn't it should be added to https://strems.net/ideas
would be a cool idea, pretty sure it doesn't
with my bad english π
@misty wagon Do you have a quick link where I can find that "ad" for StreamElements that I see on YT at times?
It does not appear to. I'll add it but the sites down from that link?
As in the file to download so I can incorporate it :p
@viscid forge do you have a link for example? I'm unsure what ad you mean
Derp
2s
StreamElements provides all the tools twitch streamers need for free! try us now: https://streamelements.com Bot, Overlays, Loyalty Store, Tipping system. Al...
First few seconds
π


@viscid forge Me and Cela have been on LiveStreamFails 
@viscid forge can you pm me with your YouTube channel please
Don't have one properly set up yet that I mainline for it.
As I am still unsure what I want to do :p
Pm me regardless so I can find you when I get the video ;-)
Oooh that trailer from LivestreamFails aha!
Nice, short and shows the stream :p
We've had ppl complain about those thumbnails
lol
Not because of their sexual nature, but because they are misleading
misleading thumbnails/titles on youtube? Never 
Ppl get really upset when you don't give them their supersoftporn on YouTube Apparently
Β―_(γ)_/Β―
lmao
the only thing that can piss me off on YT nowadays is when you accidental deleted your main channel, when trying to get the custom url back, you must have 100+subs, uploaded xx videoes etc etc, before that's an option :/
WHY YOU NO SHOW ME ALMOST BOOB
That's one issue I have
boob? π
I have a few things I want to get ready to do
But the custom URL requirements areshit
huh, I must have missed the custom url faze, I have had my creator account for like 10 years
I do want/need 3 channels.
Almost worth uniting the SE guys to follow to get the links x)
hahaha
I had 5 vids of my dog up, gave me 20 subs, but when deleting the main channel (Again by accident) all gone... Of course the videos can come back up, but the url and subs gone
Question about ignored users:
- Is there anyway to view all the of the uses I have ignored?
- When ignored, does this also prevent users from claiming items via the stream store?
Ahhh the SE leaderboard.
Well they're listed in the Ignored Users section of the Leaderboard, and if they're not given points I imagine you'll find claiming items from the store pretty difficult π
Ahhh sweet thanks.
No problem π
Is there a way to turn off emotesplosions that happen when a new person follows your stream?
Yeah, if you go into your overlay, click on the kappagen widget, switch the settings to emotesplosions, you can select which events you want it to explode for
@weary mist TY VM
π
Is it just me or does trying to import commands from nightbot not work?
Nvm tried it on a different browser now it's working
is there any reason why i can not upload a new .jpg when i'm making a new overlay? Is there some kind of bug, or i just being a retard?
are you using chrome?
edge
try it out in chrome
kk ty, will try now
just wondering for chat commands it says stuff like !roulette is not enabled but i went on modules and enabled them?
@weary mist ty that worked.
Ever since I switched over to stream elements Iβve been getting lag or stuttering on my stream, when I first start my stream with out game play itβs fine, but once I start game play it starts to shutter and lag. I use a duel pc set up and my game isnβt lagging when I play, I feel like the rendering is taking to much processor usage, this is my first time using overlays with updated notifications. Before hand I only used twitch alerts with no overlay and everything worked flawlessly Can someone help
@weary oxide Hey ricer, how many browser sources do you have?
I have 5 scenes start, gameplay, chat, brb and ending in total with all the scenes total 9
Do you shutdown the ones not in use?
have you checked the "shutdown source when not visible" box?
Yes I have checked those so they are are not running when not in use
What are your specs, and I'm guessing only your streaming PC is lagging
Any way to fix the backup playlist only playing the first song?
Yeah so Iβm using a laptop brand new dell inspiton 15 7000 should be more than enough to stream with and elgato hd60
@fair flame have the player showing for the entire playlist to load
Are you using an animated overlay @weary oxide ?
@stuck hamlet no itβs just a basic overlay with follower, donation, and sub updates and the new hypecup
No animations what so ever
@stuck hamlet Thanks
@weary oxide what is your processor?
serious question
I5 with a 1050 for my laptop and gaming rig is I5 with a 970
is it me, or is styler extremly good looking?
anyway to make the current song widget to display songs playing from the backup playlist?
@lament blade styler is indeed a sexy son of a bitch
@fair flame not as of right now, it is a limitation on us from youtube.
k thnx
I've been trying to find it everywhere and I can't seem to. Is there a list of modifiers for the !command edit feature?
I ask because there doesn't seem to be a way to edit custom commands like you can default commands and I really want to add a keyword feature to a few of my custom commands without having to delete and re-make the command entirely.
Like some form of !command edit commandname -k keywordgoeshere
or something similar
OR are there plans to add an edit button the custom command page bc that'd fix everything
@long pasture there are certain things you can edit from chat, and there is an edit putting on the page
Where is the edit button o_o
as opposed to clearly visible edit button on default commands page
no problem :p
it was my crappy tiny laptop screen
I've been wondering forever liek why the hell would there not be an edit button XD
we do need a better resizing option
@weary mist I5 with a 1050 for my laptop and gaming rig is I5 with a 970
huh, when you stream, open your task manager, and watch your CPU usage. If it maxes, you might need to lower some settings. Lowering CPU usage preset (making it faster) will help
Hey, some people in my chat are no longer gaining the loyalty points, is there something wrong with the system?
you are the only one that is reporting it, what is your twitch username
they have to stay for the full 10 minutes before they get the loyalty, if they are not showing on the viewer list when the bot checks for their 10 minute mark, it won't give them any points
They did
The best I will be able to do is sit in your chat and see if I get points, I am there now
I joined at :25
though, it is twitch tuesdays, so there could be issues with the viewer list not pulling, which can happen
Is there any way to make the backup playlist shuffle?
hm iβll have to pay more attention next time. i keep expecting it to play a different song when i click it (kinda like itunes)
thanks tho, you guys rock handling everyoneβs questions
if we download any of the supertheme template, is there any way to edit the dimensions of the assets? (such as narrowing the width/height of animated assets)
we don't allow downloads, and what exactly do you mean? you want to srink the height OR width? not both?
we only suport both at the same time.
We gonna have another resize vs stretch debate @stuck hamlet ;3
hi guys. how can I add a comment to trigger my emote?
doesn't seem to work when I have it setup :/
go to your custom commands page and add it as a keyword
but it's still showing as just words
testing it out in my channel right now, I can type the emotes in chat but when I add new command via streamelements it's not showing :(*
oh you mean you want the bot to say an emote?
well the bot has to have access to that emote, either being subscribed to the channel, or it being a global emote
I see.
hi
Hey
just ask @wooden aurora
So, my backup playlist for Song Requests, only plays one song and then stops
trying to figure out how this whole thing works. brand new streamer, just looking for a baisc overlay for pubg. nothing too crazy with all the youtube/facebook/instagram pics
@green solar you using ground control or website?
@nativedavid33#9943 make sure the player is visible for at first
so the playlist can load
If you have it setup to hide the video and close, then you open it up and still closed.... It's only loading that first song.
Make player visible, close and reopen. Should be good
Or @stuck hamlet can type it simple format :p lol
Awesome, thanks. Now streaming, so I may be back later if I have anything else
@wooden aurora you can use one of our pubg themes and then customize it as you wish
what seems to be the confusing part? π we can help
Does the Recent Subs/Followers automatically work? The chat box etc
oh course they work
Hmmm
if you jiust signed up with us tho, we cant see anytthing early than when you signed up
Gotcha
There's no way to copy widgets over into different overlays correct? I have to redo all the alert settings etc.?
@grizzled sail unfortunately, that is correct.
you could duplicate the overlay you're using and then just keep the alert box to make it easier
alright thanks
hey now
you're a rockstar!
maybe one day 
is it normal that overlay loading for 3-4 mins after i turn on obs ?
Your overlays take up to 3 minutes to load?
No it's not normal.
Max should be 5 seconds
hmm, my internet connection last days have some little problems with loading some pages, maybe thats the reason
π€
Is there a widget for the count command to go on your overlay? I'm a bit confused how to use the editcount command.
Hello, where do i check my subscriber list on SE? I recently switched so i don't really know much
There is no way to check sub list. But twitch provides one
Twitch.tv/UserName/revenue I believe
And then something about email
Thank you!
For what are the doodle cheer emotes in the hype cup menu? Do they randomly replace the normal cheer emotes?
they are part of twitch's default emotes that exist in every channel, but they were temporary so our system didn't hide them like the rest of the default twitch emotes
they aren't special in any way.
Oh I didn't realize that twitch added those
It was for April Fools Day
That makes sense 
Hey, I've streamed a few times using a StreamElements overlay now... and for the fist couple of days the Twitch Chat widget in the Overlay worked perfectly, however today no matter what I do I can't get it to work and all the other widgets are working perfectly. Am I missing an easy fix for this?
They pretended that they were the new bits design
it was hilarious
Is there a way to only get default cheer emotes for the hype cup yet btw?
@manic blade Have you tried removing the widget and re-adding it?
Yeah, about 3 times now.
Only get default cheer emotes? As in not your own custom ones? π€ you'd just go into variations and delete them
On different internal settings, it's almost like it won't connect to my channel.
@knotty mesa can you explain your question better
@manic blade May be an idea to log out of the site and back in, that'll renew your access token π
@tight harness Doh, that fixed it. Thanks!
By default cheer emotes I mean the gem like looking emotes
The ones twitch added first
I'd prefer to only use those for the hypecup

@knotty mesa I see, currently no because the other ones are considered default cheer emotes too. If you want to request it then here's the place to do it: https://strms.net/ideas
Oki
mm
not sure I understand
if someone does a cheer in your chat with Kappa1
you want Cheer1 to fall in the cup?
is it like this with any other cup?
seems pretty anti-hype
my streamelements page keeps crashing and not loading anytime i click on anything? :/
are you using chrome ?
@pine vault Any particular part of the site? Also as hectic asked, what browser are you using?
anyone have suggested gravity values for cheers and tips? my cup filled last night and then bigger bits didnt do anything.
Some changes were made so that tokens did not go through the cup. Now there is little to no "sploosh." This is something that the team is looking into adjusting to find a happy balance.
I would say right now the "bounciness" needs to be very high 85+
and the weight difference between tokens like followers and big tips or subscribers should be large. Less than 50 for small events and 400+ for big events
can anyone help me please i cant enable mini games like !8ball? even after enabling them on modules?
If you enable the module they are enabled
even though it says disabled in the commands section?
its not disabled, its just greyed out
Switch to the right = enabled
thank you @clever mango
okay thanks guys π
@serene granite @tight harness yes I'm using chrome and it's just whenever I click on my profile and try to go to any of the selections on the side like "chat commands" or "timers" the whole page freezes and crashes :/
The reason we ask what browser you're using is because the SE page is built to run best on Chrome, I haven't had it freeze on the main page before and I also haven't had anybody else report this happening on the main page π€ rather strange that it's happening to you
@pine vault Are you on a laptop by any chance?
Hey. Can someone help me? SCREENSHOT: In the Themes gallery ( animated ) can I see the animated NEW FILLOWER Icon, bot its not in the editor in my overlays.
Yo @atomic hollow ,,, my sub alert TTS play ontop of the alert sound it self,, it does not wait for the alert to be over... can u help with that ? π
@stuck hamlet LOL LEGENDARY ANIMATED SUPER THEME
What need to let you know π
the follower thingy
yes... the "Themes Gallery" show a follower ( screen ) icon, but its not in the editor of this overlays.
the icons is just not there
ok sec to check
@humble ether that happens with webm alerts, reported
I LOVE YOU! Thank you very much! Finally i got the icon!!! β€
@atomic hollow @humble ether a quick fix I found to work is to insert a sound effect of silence for as long as you need the tts to wait
Okay π
Hi, there's no way to make !songrequest accept song names over links?
Not at this time. Hopefully in the future it will be possible when youtube raises SE's API call limit
Thanks
Anyone know how to prevent the hypecup from refreshing and emptying when i switch scenes?
When will be able to donate with PSC, SMS and BANK?
@ruby forge it will be fixed in an upcoming version
Thanks. Do we have any idea when that will be?
@primal vale SE is in dicussions with multiple payment processors at this time. More details to come π
@ruby forge I do not



awesome β€
Has hour tracking and custom ranks/levels been added yet to the loyalty points system?
Just wondering as that's the only thing stopping me from jumping ship from Ankhbot
Hour tracking has always been here π
it has?
yep
Tracking always, but "leveling" nope
ah ok, not seen the hour tracking part
online and offline time is tracked
there are variables that can be used in commands
ranks have been suggested on the new ideas board https://strms.net/ideas Check it out and and upvote the ones that you'd like to see
Ok thank you
does this bot have command to say something in text when someone comes in to stream?
@bright junco just an idea, until its fixed, I am keeping it in a seperate overlay so that it won't empty on me π
@golden pilot not as of this time, but if you check out https://strms.net/ideas, I believe it has been requested many times, you can go upvote it there π
thank you @weary mist
π
π
anyone around that can help me with the timers?
I've been struggling with this bot. I've tried everything to not get it to spam chat, but that's just what it's doing. I turned all timers off except for 4, set them each to 15 minutes (other bots will randomize the command used at the timed mark) but this bot just sends out each command...and not at 15 minute intervals.
@narrow terrace the only problem I can think of is did you save?
i tried adjusting it as you can see here, then decided to just turn off everything except for these, set them to the same time and see what happens
it's a shit show lol
Every 15 minutes it's going to send them all because there is no line requirement
every 30 while offline
Yeah I'm not really familiar with the timer features
The bot only goes by the time and line requirement
It doesn't automatically space out the messages
@narrow terrace ^
I think the timer begins from when the command is created though
so if you create them 5 minutes apart with 15 minute intervals they will be spaced out
not 100% sure on that
hmmm, so I need a line count as well? I figured if you had 3 commands, each set to 15 minutes, it would randomize which one is sent, thus getting you different commands used
right now with about 15 timers, my chat was just flooded!
Well the line count is there to keep the bot from spamming the channel when there is little chat going on
An idea is to make the timer a bit more on each and just perfect it
i tried 15, 20, 30 for them, but it still was going off before the actual time amount. It's been weird for me
Is there any way to remove Pepe the frog from the stream store? Somebody complained to us about it last night.
What's wrong with Pepe 
Someone said he turned into a hate symbol recently
Fake news
But no there is no possible way currently
You can request it at https://streamelements.helprace.com/s1-general/ideas
while some use pepe as a hate symbol against his will, StreamElements has strong opinions that memes should be free of all forms of prejudice.
Alright
Hello there, looking for some support with the {customapi} and ${1:} There any known issues? I'm trying to use ${1:} within the api link but bot returns "[sesrver host name] returned status code 400 Bad Request"
?
Sucks it cost us an item redemption, though
when sending a single word it works, but anything with a space it seems gets 400 error
@latent creek you might need to check out the ${queryescape} and ${pathescape} variables
Hey @weary mist !
Ok, checking.
That worked! Thank you @weary mist & @slim cairn !
π
It's not
The fee in the U.S. is 2.9% plus $0.30 USD
It's not 33 cents on every $
You can set a minimum tip in your SE tipping settings
I know but i'd hate to be like "no i dont want ur dollar, $5 only" lol
Thanks for the info though
I go for the dollar, but use tipping presets to give them ideas of cool things to donate to get more 
yeah that's what i'm doing
especially if the presets have some special variations in the cup o r alertbox
hey Terra, so about the timers...do I need to put in for example 4 timed messages varrying times now (since the bot does not randomly choose one every 15) AND a chat line variable? So, for example, 10 lines. Does that mean the bot will NOT execute the 15 minute timer IF there hasn't been that many messages?
so, with the timers, let me explain those. They an be a bit complex
The interval will tick from the second you turn it on, but once it hits the timed sequence, if the chat lines have not been met, it will not trigger until they are
yeah i'md oing variations
so lets say you have the 15 minutes, with 100 chat lines
if those 100 are not met in that 15 minutes, the bot will hold off until it gets those 100 lines, the post the message 1 minute later
but if you had for example one at 15 and one at 20, it would send both right after each other once the 100 lines were met, correct?
correct
so the chat lines could in theory cause the bot to spam messages
true
so then do NOT have mutliple timed messages for the same time as it does not randomize which one is used, instead, use seperate timers
the way you want it is ideal, but would require quite a big re-write of the way they work, and right now they are so focused on dashboard access for mods and youtube integration, I would love to see those come out first before I bug them to get something better, lol
hi guys im trying to figure out. is it possible to create chat commands like !subscribe !follow
Hey all! Is there going to be a way to extend your saved space in the future or have an option to purchase more?
If you max out your storage just let us know 
haven't had anyone max it out yet, but if you do, I would love to see it, lol
inb4 someone just uploads a 10min video
@clever mango i want to create a chat command that links them to subscription page "!subscribe"
I am having and issue with the bot and with chat showing on stream. I changed my twitch name yesterday to make it shorter and everything else continued working as normal, but the bot and the chat feed are not working any more
Hey @sudden kelp, part the bot, log out, clear browser cache, log back in, join bot again
that should solve it π
Are you using OBS studio? @sudden kelp
@here for follower goal widget, it did not keep track of someone who followed me while stream was offline. how do i fix that
it just updated. weird
the update time on offline channels is higher
@stuck hamlet very sorry for the late reply I'm only home now, no I'm not on a laptop it seems to be fine for now it's still pretty slow and none of my other sites are reacting this way so I dunno what was wrong with it this morning :/
twitch doesnt notify us of new follower events (yet), we go out and grab that data, for each of our ( A LOT) of signed up users
so we do it less often for offline channels, to avoid spamming twitch with requests
Yes @clever mango
Hmm If you've already tried refreshing cache and nothing is showing up in the widget, delete and re-add the widget





Hello, Quick question here, Is there a streamelements application?
There sure is >> https://streamelements.com/groundcontrol
Awesome, had a hard time finding it on my dashboard or homepage tough.
Aha, seems logic
Is there away to attach variables to cheers, tips and in store redemptions? Eg: purchase/cheer = add 1 to counter
hey guys
i'm not a streamer but obviously i use streamlabs to support other streamers. Now i was wondering if it is possible to see a history (including messages to the streamers) of the donations i've sent?
if you are using StreamElements, we even offer a feature to search the message, and see them
π
i can't seem to find it
He's not the streamer
ah
but the streamer can do this for him

oh well don't wanna bother the streamer for that
ok thanks for the info guys π
have a good one
it will be a Soonβ’ for moderators though
which would still only be a feature for "associates" of the streamer that receives donations right?
but for a non-streamer tipping through streamlabs there is no history of all the tips given if i got it right now yeah?
i'ma post this in ideas π
there would be a history through paypal but I'm not sure if that includes message
it doesn't
yeah, though it would be an interesting idea to add to the profile of the person tipping
if they want
Quick Question. if anyone knows.... How the HECK do I get the new client for League? the old one keeps popping up first and THEN i can see the new one.....


@ripe herald