#helpdesk-twitch

1 messages Β· Page 118 of 1

broken juniper
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you want them?

tight harness
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What seems to be the problem with your commands?

broken juniper
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this is how long they been following

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i havr them on your bot now

tight harness
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Having a look now

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Are you alright with me testing?

broken juniper
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works ok on a difrent bot but SE is difrent i guest

tight harness
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The !addpoints command seems to be working, i'm not sure what that is which you posted

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The !addpoints command is a default command, it's variables can't be added into custom commands

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So yes, that won't work

broken juniper
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ok cool

tight harness
broken juniper
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ok

tight harness
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What you need to do is to see if your old commands will be possible with our variables instead

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πŸ˜ƒ

broken juniper
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ya i did check thats why im here lol

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no worries i fix thanks

muted heath
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When i set up my alert box in one overlay, can i import that to another ? Or in every new overlay i need to set alertbox from the begging ?

tight harness
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Currently you have to set up a new alertbox from the beginning, yes, luckily all of your images and sounds are still uploaded so you just need to select them again in the new alert box and set the same settings

muted heath
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ok thanks, hopefully, in the future, you will add option to import that πŸ˜ƒ

tight harness
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We do plan to do this already, yeah πŸ˜ƒ

muted heath
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cool, can't wait πŸ˜„

tight harness
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Many others want this too, it'll be a great feature πŸ˜„

strong dock
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@muted heath I have a seperate alert overlay than my other overlays so I don't have to keep copying it.

tight harness
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Yeah, that's a workaround πŸ˜ƒ

tender mango
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Are there any updates on fonts like Press Start 2P not working?

vale kite
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Hey guys i been watching videos onhow to start streaming with obs. although im kinda confused i am seeing what i hav to do . i would stream on my gaming laptop and probalaly watch chat on phone. anyone good with obs that can help me setup to stream?

tight harness
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@tender mango Is it a google font?

frosty zealot
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what are you streaming @vale kite most of us use it every day

vale kite
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mostly overwatch and other pc games

stuck hamlet
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@tight harness yes

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its been broken

tender mango
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Yep

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one of a few that just don't work for some reason

frosty zealot
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@vale kite what do you need help setting up, OW is game capture + browser source if you don't run a cam.

vale kite
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ok i wa told to use obs but obs is vonfusing to set up for me. im new to streaming and all these tech words lol

frosty zealot
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how much do you have set up so far? empty sources and scenes?

vale kite
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yea pretty much

frosty zealot
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set up a new scene, name it overwatch, or whatever else.

rustic nexus
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Quick question. Do we have to pay taxes on tips? Or is that a pay pal question?

stuck hamlet
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thats a government question

frosty zealot
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it has to do with how much you receive. if you're receiving enough that it's a question in your mind, you probably want to talk to a tax specialist.

stuck hamlet
rustic nexus
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I don't receive a lot. I'm just a cautious person πŸ˜‚ Thank you

stuck hamlet
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under 500, i wouldnt worry

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even under 1k

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Β―_(ツ)_/Β―

pine hemlock
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dont pay it

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solved

weary mist
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if you are good, you can get away with a lot because of "business" expenses

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food, office space, electricity, internetz

tight harness
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Teach me seanK

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Nah, I don't make enough to pay taxes anyway, still have to declare every penny each year just for them to be extra sure seanW

tender mango
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I have a theory for why the font doesn't work

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it's something to do with the numbers in the name i think

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or more specifically the fact that they have a space followed by a number

tight harness
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Do the other that don't work follow this same pattern?

tender mango
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since all the fonts on Google fonts that have a number (Press Start 2P, Slabo 13px, Goudy Bookletter 1911) don't work

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but VT323 does work

tight harness
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Interesting πŸ€”

tender mango
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it's a large enough proportion of those fonts to be a pattern

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but there aren't that many fonts with numbers in the name to really confirm it

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so I guess it's something to do with spaces followed by numbers not being escaped properly or something

unique ore
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@tender mango @tight harness I've noticed that press start 2p doesn't work in my overlays

tender mango
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yeah that's why i've been investigating this

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worked around it by CSS in obs

kind jacinth
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Hi guys, I'm having trouble with the sub alert! I changed the image and the sound but when I test the alert, pop ups the default image and no sounds! D:

frosty zealot
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check the variations

kind jacinth
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@frosty zealot ty so much! ;w; A friend changed it! >__<

analog kraken
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does streamelements have the ability to invlude viewer count? Also can it do goals like sub goals or follower goals?

tight harness
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@analog kraken Look at the Widgets page at the top of your Overlay manager, also yes, there's a variable you can put in your commands or timed messages called ${channel.viewers}

muted heath
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@strong dock damn ! smart idea dude, with that separate alert overlay ! πŸ˜„

strong dock
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πŸ‘€

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ya its much easier. i have 5 or 6 standard overlays i use. then a compelte seperate one for scary games

tight harness
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πŸ‘€

analog kraken
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in the subscriber goal how do i get it to start at my actual subs and not 0?

tight harness
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Subscriber goal is not total subs, it is a subscriber goal as it is named, what you're looking for is the total subscribers widget

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Remove the subscriber goal widget and add the total subscribers widget instead as this is the one you meant to add

grizzled sail
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The overlay editor is super laggy, any fixes for this? it keeps freezing on me when i try to move widgets or change fonts etc.

tight harness
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I have noticed this myself a few times recently and I've mentioned it to the staff whenever I've experienced it, they're aware πŸ˜ƒ thanks for the report though

grizzled sail
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hope it gets fixed soon anyway 😰 thanks

tight harness
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I hope so too

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🀞

pine hemlock
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@grizzled sail download the chrome beta and try it

weary mist
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@grizzled sail are you running any sort of adblock or several extra extensions?

grizzled sail
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i have AdBlock, yes

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should i disable it?

pine hemlock
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Try incognito mode. It disables your addons

proper breach
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why does the total subscribers widget not update to my channels current count?

pine hemlock
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Open task manager when you're on the overlay, is chrome eating your Cpu? @grizzled sail.. If so, download the chrome beta, it should fix it. They changed something in the recent update that's giving some ppl issues

exotic sequoia
grizzled sail
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thanks! i'll try that!

weary mist
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@exotic sequoia let me know if the answer I provided helped you πŸ˜ƒ

exotic sequoia
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Still no

weary mist
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-- for other supporters, we are doing TV as soon as I get home πŸ˜ƒ --

tulip pecan
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is there a way to clear out the 'redemption history' in the store please?

brave zealot
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hello my current song for song request is not working. any way to fix it

weary mist
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@tulip pecan there isn't, it is a history. All approved redemptions and sound effects go there to live out the remainder of their days

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@brave zealot if you are talking about the backup playlist, that is a known thing. We have limitations from the YT api, once we get those increased, we will get that working again

crisp prairie
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How do I export my currency spreadsheet?

brave zealot
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ok thank you

proper breach
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why does the total subscribers widget not update to my channels current count?

weary mist
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@crisp prairie you will have to use the API. there are TONs of guides from dr. google that can help you with that πŸ˜ƒ

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@proper breach The total subscribers widget should update with your subs from twitch, it does it on a 10 minute interval while offline, 2 minutes while online

proper breach
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ah ty so much!

weary mist
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you can also force it by going to the widget data page, and forcing the refresh on the totals tab

proper breach
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where is that?

crisp prairie
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i did the googles and didnt see anything monkaS am i....bad at googling?!

weary mist
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search API to spreadsheet

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then all our API information is in the #dev-chat channel

crisp prairie
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oh god we're getting techinal here. prepare to ELI5 as i do this lmao

weary mist
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hahha

proper breach
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@weary mist where is the totals tab located?

crisp prairie
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(you think im kidding...) so uhmmmm which of these google answers is what i want and how do i do the things?

weary mist
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@proper breach activity feed -> widget data, or if you are in the overlay editor, just click data at the top left

tame stirrup
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do i have to had eac hsong on youtube

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or cant i just add a playliost

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for sr

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when songs arent paly ing

crisp prairie
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oh wait, apparently i just need my jwt thingy. never minddd πŸ˜›

clever mango
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@tame stirrup song request settings allows you to add a backup youtube playlist

proper breach
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@weary mist lol ok i got it ty for your patience good sir

weary mist
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πŸ‘

tame stirrup
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yes bvut then it says no song playing

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when the backout statrst

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backup starts

clever mango
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public playlist?

weary mist
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@itsemmaelise#4067 ah, you are converting to SL. Just keep in mind the high limitations that come with it πŸ˜ƒ

pine hemlock
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She left already

unique ore
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When you deny a store item redemption and it asks for a reason, is that shown anywhere?? I don't see it in the history. And does that get shown to the user in any way?

fallow relic
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Does anyone else have a problem with the streamlab website being really laggy loading between different webpages

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not webpages but clicking different things

clever mango
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Streamlab?

fallow relic
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i meant stream elements

clever mango
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Ok, just making sure you're on the right site πŸ˜ƒ

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I haven't experienced the lag

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Are you using chrome?

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Where exactly are you geting slow loading times?

fallow relic
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yea im using chrome

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loading into my overlay page

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or just navagating the site seems to lag badly

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doesnt with any other site

clever mango
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The overlay editor can load a bit slowly depending on the amount of graphics and widgets to load. Also, if you're using full screen kappagen that can definitely slow things down.

fallow relic
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kappagen?

clever mango
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It's a widget that makes emotes show on screen when they are typed in chat and can explode when events like follows, hosts, tips, subs happen

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Sounds like you're not using it now so no worries about lag from that

unique ore
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When you deny a store item redemption and it asks for a reason, is that shown anywhere?? I don't see it in the history. And does that get shown to the user in any way?

clever mango
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Looking into this

dense condor
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I was curious, If I setup my stream elements today, will the recent followers widget or recent subs only show recent followers/subs from today on? Or is there a way to fetch the previous data to load in?

weary mist
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StreamLabs has an import tool tha tyou can use @MarkiLokuras#8963. Just be aware, that you are losing out on several features, including any sort of chat involved games, loyalty based commands, and even letting your mobile users play with your loyalty points

clever mango
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@unique ore I don't see the reason listed anywhere. I'll let the devs know.

unique ore
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thank you

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it'd be great to maybe have the bot whisper the user since they know that from buying alredy

slim cairn
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im lonely someone please join chit chat ;-;

abstract dome
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is there like a streamlabels but for stream labs?

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because i cant find anything

slim cairn
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No need for that @abstract dome

frosty zealot
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what are you looking for out of streamlabels?

slim cairn
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You can just do it via the overlay

abstract dome
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ohhh

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ok

frosty zealot
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those items can be made with static text and different widgets

abstract dome
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how do i move the latest follower with little arrows like i can with the bit cup

clever mango
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you can select any layer and use your arrow keys

frosty zealot
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use the arrow keys on your keyboard.

abstract dome
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oh ok

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oh ty ic

frosty zealot
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the cup is being moved within it's box, that's why it has separate buttons for movement.

abstract dome
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that helps a lot getting a better understanding of se now

abstract dome
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where do i find the url to my tipping page?

clever mango
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tipping settings tab

abstract dome
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yeah i dont see it , i did when i first looked at it but i dont see it now

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nvm nvm

clever mango
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πŸ˜ƒ

restive lantern
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Any way to stop the bit cup clearing on refresh?

misty wagon
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It's hopefully fixed soon β„’ @restive lantern

formal fox
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For some reason when I use the overlay it is invisible in obs and I dont have how to fix it

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If someone can please help

stuck hamlet
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Whats on your overlay?

formal fox
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I have my recent followers my link and most latest follower

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its pretty basic cause I wanted to test it out but its not working

stuck hamlet
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In obs. Did you set your browser resolution to 1920x1080?

formal fox
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yes

stuck hamlet
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Made sure you saved in the SE site?

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Does it work when you open it in the browser?

formal fox
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I think so

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let me see

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yes it does

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It was because I did not save it

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My bad

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Thank you!

stuck hamlet
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No problem πŸ˜ƒ

restive lantern
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@misty wagon oh thanks!

teal frost
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I'm having problems with my Streamelements none of my commands seem to be working even though the streamelements bot is there D:

weary mist
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@teal frost Hey, have you changed your name recently?

teal frost
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not at all

weary mist
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ok, let me jump into your chat, and I will check it out

teal frost
weary mist
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πŸ˜‰

lament blade
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Good Morning Memers,
could it be that the twitter widget is bugging? My bot is up and running but it didnt post my tweets in chat meeixThink

stuck hamlet
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might be Twitter's api returning nothing

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happens sometimes :/

lament blade
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Okidoki! Thank youu

ancient iron
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Hi Team is there anyway to slow down the !duel response? it happens too quick and I would like to add some drama by putting in a pause or even an aditional line of text about user 1 and user 2 get in the ring bla bla

weary mist
sudden kelp
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is it normal for the site to be very slow

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and lag out anything you might be watching while on it

stuck hamlet
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No

sudden kelp
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I'm not sure what's going on with it for me

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using chrome

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brand new pc

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but pages take foirever to load and if i have twitch open it lags out hard

slim cairn
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I mean, stream elements is quite a CPU heavy program. It really just depends on your computer

weary mist
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its more that OBS makes browser sources a very CPU heavy program

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but yes, if you use a lot of animationed items, you will want to have a beefy PC

slim cairn
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Wise words, "animationed"

sudden kelp
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The elements in obs are running perfectly, its using the dashboard in the browser that is slow

weary mist
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Ahhh

slim cairn
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@sudden kelp yeah same for me.

weary mist
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that issue is normally caused by adblock, and other extensions that have to scan the entire code of the page

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anti-virus can cause the same issue

upbeat topaz
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I noticed that the Hypecup, at 20% height, uses 5% cpu alone, when I compare cpu to it being on & off.

sudden kelp
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im using ublock, dont have adblock atm

weary mist
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@sudden kelp any extensions like that analyze the code of the page, then approves it for viewing. So it will slow down the page loading overall

slim cairn
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I wouldn't recommend Adblock in the first place.

weary mist
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@upbeat topaz yeah, it all depends on CPU too. My i7-6700k 4.0ghz will have a 100% cup idle at 3-4%, and when full of animated bits, about 20%

slim cairn
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Unless you're going on really scetch websites

weary mist
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@sudden kelp and a lot of anti-virus have an "active scan" thing that runs as well on pages you visit. most notorious is Windows Defender

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I honestly don't use anything. I am just super careful about where I go and what I click

slim cairn
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Ok I'm going to sleep now I'm getting distracted

sudden kelp
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does windows defender have a whitelist

weary mist
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@sudden kelp no clue, lmao. I turned it off like 12 months ago when I first got this PC Kappa Haven't looked at it since. But I would guess it does

upbeat topaz
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That's the crazy thing. With these computers not being old single core 1Ghz machines, stuff like that shouldn't eat as much CPU as it does.

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I'm using an i5-7400. 3Ghz, but runs around 3.35Ghz usually.

weary mist
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yeah. I had to upgrade to an i7 before I came to SE, and that was just trying to run the normal things, alerts and a bit cup

upbeat topaz
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What were you using previously?

weary mist
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i5, 6320p?

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I think it was a 3.2ghz

upbeat topaz
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I guess for PC game streaming you'd need an i7.

weary mist
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yeah, I was maxing t out with a 1 pc system

ancient prism
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no but should

upbeat topaz
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I thought of going with an i7, but it was $350 more

ancient prism
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wtf do you have

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or are you talking about a prebuilt

weary mist
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lol, I think I paid 250ish for my i7 and installed it myself

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haven't overclocked it because I need a better cooler

ancient prism
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350 is the normal i7 unlocked series

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also anyone looking into building a new pc dont until november

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Intel is coming out with a 6core 12 thread i7 for 350 in october

weary mist
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that is nice

upbeat topaz
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$350 more for pre-built. Larger HDD, 16GB DDR4 (I have 12GB now), and the i7 vs i5

weary mist
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is it going to fit in the old boards, or will it need a new one

ancient prism
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it might but i would get i new one

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its still running the 1151 socket

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but there would need to be bios updates to make an old one work

weary mist
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yeah, I could use a new mobo anyways

upbeat topaz
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OBS needs a way to use hardware accelerated scenes.

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Noticed that my background alone uses a few % of CPU power. thinking of removing it from SE and having obs apply the background directly.

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Even 30fps vs 60fps uses a few % extra. The background didn't seem to really change much when I stream a game 60fps and use the background at 30fps.

ancient prism
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It wont lower your cpu usage if anything thatll raise it

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you only noticed lower before because you had only that

weary mist
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If you remove the background, just make sure to keep the file on the drive so that you can always add it later if you need it

ancient prism
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se isnt a static overlay and thats why it takes a little more power

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where as if you keep a solid photo itll take less as it has less to render

upbeat topaz
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Having no photo in the browser source for SE should give it less to render.

ancient prism
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if you dont put it in to obs straight than yes

upbeat topaz
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Wouldn't loading an image straight into OBS have minimal CPU? My webcam takes minimal CPU to add in.

ancient iron
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Seems to be an issuw with teh default Super Mod command !addpoints.

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it works when you do !addpoints all but doesn't work when you do !addpoints user

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it lists !editpoints as a response

ancient prism
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Twin it will take less and more at the same time

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the se will take less

weary mist
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@ancient iron let me have a quick look

ancient prism
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but over all itll take the same if not a little more to run both the se and static image

sudden kelp
#

is there a chat command to start a contest?

weary mist
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@sudden kelp no, not at this time

sudden kelp
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When people buy something from the store, do they have an inventory or something that goes in? and if so what is the command

weary oxide
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How does everyone get notified when a alert happens, do you have to have the overlay page up to see the notification. Cause I’m missing all my alerts cause I don’t have anything to tell me something happened

edgy kindle
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@weary oxide Typically people have a second monitor to see their OBS/stream(muted) or watch the stream on their phone/tablet

weary oxide
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So I’m streaming with a laptop as my streaming rig but Even with a second monitor I feel like I would still miss a notification with out hearing a sound or window notify me

serene granite
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open the activity feed on ground control

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that's how the big guys do it

fiery lake
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I selected a BTTV emote for Kappagen explosions called 'NiceMeows' but the emote was taken down from BTTV recently meaning I can't unselect it anymore in Kappagen, making it forever stuck in there. Who can help me wiht this?

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Might be good to add a 'clear emotes' button in Kappagen.

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I can probably fix this by just removing my current Kappagen and readding it though

stuck hamlet
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y does it matter if its still selected?

fiery lake
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Because it still appears in Kappagen and I don't want it to anymore.

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we can't even use it in chat because it was removed from BTTV

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but it's still appearing in my Kappagen, no way to unselect it or clear the selected emotes

stuck hamlet
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pls try !emotes update

fiery lake
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will do

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Nope, still there.

pine hemlock
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Ctrl+f5 in the editor, is it still there

fiery lake
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ah hold on, I think it's gone now

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it took a minute

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Nope, still there

weary oxide
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@serene granite that’s what I do right now but since I’m small time I don’t always get a lot of activity so I tend to miss follows, just seeing if there’s is a way to have a notification window open

fiery lake
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I'll report the bug

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I think just removing and creating a new Kappagen frame will fix it

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but it's annoying to do that

pine hemlock
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probably

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for now

stuck hamlet
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emote is still there

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one bttv

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Β―_(ツ)_/Β―

pine hemlock
#

@weary oxide We have an app that shows your followers etc, it's called ground control. You can download the app under Activity Feed. alternatively you can open the activity feed in your browser on your second monitor.

fiery lake
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@stuck hamlet that makes no sense lol

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what the hell

pine hemlock
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they may have reuploaded it

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and you're just not using it in your channel anymore

fiery lake
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I have NiceMeows in my sub notification thing, and it stopped appearing there too

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the text notification in chat

fiery lake
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It must have been just readded then

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doesn't change that it was still appearing in Kappagen, even though I couldn't unselect it...

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so...

pine hemlock
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If they reuploaded it, it might just be caching weirdly

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or such

fiery lake
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yeah, probably that

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weird

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but that's fixed then now

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another little bug I have atm is that when I select the Capsule shape for a thing in Hype Cup, the animation in my Overlay Editor freezes at the moment the image is assigned the Capsule shape (when it starts dropping)

stuck hamlet
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new cup

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readd it

ornate hearth
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There's a variable ${user.level} but where does it state what this is for or where it can be set?

stuck hamlet
errant birch
#

could i remove myself from my leaderboard since i am the streamer ?

tight harness
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Yes, go to Loyalty Settings just above Leaderboard on the dashboard page and put yourself in the Ignored Users list

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@errant birch ‴

errant birch
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thx

tight harness
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No problem πŸ˜ƒ

slim cairn
#

Can someone tell me where I retrieve the API token from?

clever mango
#

show secrets

lament blade
#

hm

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my name ist not blue 😦

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πŸ˜„

ripe herald
lament blade
slim cairn
serene granite
#

@lament blade Colors aren't all that matters, we have some awesome people in white!
And if you want to become blue, stick around, help out, be an active part of the community. We notice! πŸ˜ƒ

lament blade
#

Fg :)

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I have in my Stream an Nice Giveaway a Original Windows 10 Enterprise Key

slim cairn
lament blade
#

Ups False Discord

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Fg in germany freundliches Grinsen

timid yacht
#

There is no "Field Goal" in basketball lmao!

slim cairn
#

Ah nice

clever mango
#

There is actually @timid yacht

timid yacht
#

I played Basketball! lmao

atomic hollow
#

field goal is a 2 point shot in europe

serene granite
#

field goal is a regular 2pnt shot afaik

clever mango
#

which is FG% is a basketball stat

lament blade
#

Field Goal in Herman : toooor

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German

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πŸ˜‚

timid yacht
#

lmao, that term has never been used in any game/training or even basketball match I have ever been in/watched xD

slim cairn
#

Americans are good at doing that

clever mango
stuck hamlet
#

why is this in support

strong dock
#

πŸ•·

clever mango
slim cairn
#

Someone said fg

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And I went on google

timid yacht
#

A question was asked in here lol, then it went to that, but we'll go to #welcome πŸ˜„

loud scroll
#

Does songrequest feel a bit buggy for anyone? I usually do not have issues with anything of this sort, but songrequest page takes ages to load, change song, sometime even changing the resolution of a video take a while, unlike everything else, pretty sure it's not due to my pc.

clever mango
#

It loads in a second for me theshrug

open crag
#

an question to the pre-created overlays, don't they load the followers that are already following or just the newest followers ?

weary mist
#

They should pull from the widget data page, depending on the type of follower widget

open crag
#

ohh, haven't changed anything there (yet)

#

@weary mist it works with the emulated events, but the latest follower (the real one from twitch) won't be shown for some reason.. But as written before, it doesn't show the current followers but only new ones correct ?

gray elm
#

I need help with the PUBG overlays. The chat and hosts are not working for me.

clever mango
#

@gray elm What is not working? Are you live or emulating?

weary mist
#

@open crag does the data page show a name under the latest fields

open crag
#

@weary mist where do you find this data page, I don't think I understand which one your refering to ? πŸ˜ƒ

gray elm
#

The chat and hosts are not working when Im LIVE. I was banned for 24 hours and it worked perfectly before. I tried to relog as you said, and Ive worked hours to add a new overlay but Ive got the same issue.

open crag
#

ohh under the overlay editor, nope nothing there :/

weary mist
#

@open crag if you are in the editor, it is the button next to widgets. If you are not in the editor, you can access it from the activity feed, it is called the widget data page there

open crag
#

@weary mist nothing there :/

clever mango
#

@gray elm Are you receiving the event in activity feed? Is it just the overlay alert that is not showing?

gray elm
#

Yeah I get it in the activity and I can replay it, then it will show. but when I receive it, it wont show and theres no sound. yes its the overlay alert. and the chat in the talk scene is not working either

#

okay for some reason it doesnt even look like theres a chat connected right now, just the image of it. I will see if I can add it manually. but the host alert is still an issue

#

oh it was connected. nvm

clever mango
#

That sounds very strange. I can take a look into it via teamviewer if you'd like. @gray elm

gray elm
#

yeah sure let me install it first

clever mango
#

You only need the QuickSupport version by the way

gray elm
#

I messaged you the info

restive rampart
#

my cheer alert won't go off when I try to emulate. follower, sub and host are all working fine πŸ€”

silk patrol
#

@restive rampart try to disable it, save, then re-enable it and save again

restive rampart
#

That didn't work. I already deleted it and made a new one, still nothing

weary mist
#

Are we talking that your image isn't working, or the whole alert itself

restive rampart
#

the whole alert. it was working fine before at some point. I only noticed today that it stopped working

#

it's weird because the other ones are working fine

weary mist
#

give me a few minutes, ill check

#

it from my end

misty wagon
#

While you wait @restive rampart have a β˜• and a complimentary 🍩 Lord Scalper will be right back.

restive rampart
#

thanks :3

weary mist
#

I love that coffee/donut bot Kappa

#

hmmm, @restive rampart, can I have you log out of stream elements, clear your browser cache, and log back in?

restive rampart
#

okay, gonna do that

honest echo
#

Does StreamElements allow Super Moderators to access streamers dashboard yet?

silk patrol
#

@honest echo not yet, but it's coming soon

honest echo
#

Okay, nice @silk patrol πŸ˜ƒ

restive rampart
#

@weary mist that fixed it πŸ˜„ everything is working fine! thank you 😘

serene nimbus
weary mist
#

πŸ˜ƒ

#

@serene nimbus that is really weird

silk patrol
#

@serene nimbus is this chrome?

serene nimbus
#

ok chrome looks better πŸ˜„

silk patrol
#

@serene nimbus we only support chrome

serene nimbus
#

I just have two ISP and try to find out why sometimes overlay doesnt load...

#

on browser everything is ok on OBS right now no overlay...

silk patrol
#

@serene nimbus you might need to refresh the cache, right click on your browsersource -> properties -> refresh at the bottom

serene nimbus
#

did

#

few times..

silk patrol
#

@serene nimbus check your overlay link to see if it's ok

serene nimbus
#

do SE generate new from time to time?

silk patrol
#

nope

serene nimbus
#

I did check my main overlay and copy/paste but nothing...

#

one more screen in a sec

#

and it came back πŸ˜„

#

omg 10mins till my stream and its working πŸ˜„

#

but really I dont know what is going on...

silk patrol
#

πŸ‘Œ

clever mango
#

deleted bc secret token

serene nimbus
#

did some one deleted my pic?

#

oh that token πŸ˜„

#

I dont know how to show it other way....

clever mango
#

I recommend messaging any screenshot that has your overlay URL

broken juniper
#

anyone have a shout out command pls!!

clever mango
#

There's a template in custom commands πŸ˜ƒ

#

click create command

#

and then templates

broken juniper
#

ooo ok so sorry im still new at this thanks!!

#

ok were ?

clever mango
#

Don't be sorry. We all start somewhere and learn at our own pace FeelsGoodMan

broken juniper
#

yup yup

#

ok found it thanks you rock!!

clever mango
#

Chat commands >> new commands >> command templates >> scroll to see all

broken juniper
#

umm i sorta took it off.

#

bt accident

clever mango
#

took what off?

#

It's a template. It can be added again and again

broken juniper
#

so

#

the shout out

clever mango
#

but I thought you already had shoutout commands. We worked on them before.

broken juniper
#

ya was scrolling press can by accedent

#

i put other one work good

#

its not in variables tho

clever mango
#

I am very confused.

broken juniper
#

ok found it now i redo it

unique crane
#

In a stream i mod, some users have changed there twitch name with the twitch feature, now there points are lost, is there anything in place like with revlo that auto updates the names so stats are not lost for that user.

serene granite
#

no way to do it automatically, but you can always use the !addpoints commands to fix it manually

tight harness
#

@unique crane You have to take away the points from the old accounts and give them to the new accounts

#

Beat me to it hectic πŸ˜„

strong dock
#

How'd one become blue/ white and what not? πŸ‘€

raven flume
#

roles within the discord determine color of nick

#

so we are plebs

#

and everyone else isn

#

t

ripe herald
#

πŸ‘€ what is blue

strong dock
#

Wait. I wasn't white earlier.

raven flume
#

πŸ€”

strong dock
#

Who did magic? Or am I crazy?

ripe herald
#

you can't be blue πŸ˜„ unless you are a magician

raven flume
#

screams ABRA CADABRA

strong dock
#

πŸ•· @ripe herald

raven flume
#

nope didn't work

strong dock
#

πŸ”₯

#

And it's gone. Magic.

raven flume
#

yup everything is horrible

ripe herald
#

πŸ‘»

strong dock
#

πŸ•Έ

raven flume
#

hellurween is coming!!!

#

HYPUUU

queen meteor
#

Hey guys. I'm trying to set up a !addpoints command that grants a bonus to all of the subscribers currently watching. Is there a way to do this?

clever mango
#

!addpoints all πŸ˜ƒ

#

oh wait

queen meteor
#

But that adds to everyone - not just the subs

clever mango
#

sorry

queen meteor
#

It's okay!

clever mango
#

no way to add to only subs

queen meteor
#

I was wondering if like i made all of the subs, "regulars" if i could do something with that

#

i know i could set a command that only regulars can use so they can use the command themselves... but i wanted it to be a daily bonus that they could only get once

#

which doesnt work =\

clever mango
tight harness
#

Sounds like a good one πŸ˜ƒ

queen meteor
#

Alright, will do. Thanks!

tough mirage
#

Hello! Just a small question, what are the fees for the Tips? πŸ˜›

clever mango
#

0

#

At least from StreamElements

#

Paypal takes a fee which you can look up with them

tough mirage
#

Okey, thanks!

ornate hearth
#

I imported my tips and all other information from other sources and when I add the latest tip widget to my overlay it shows a very old (over a year old) tip as my latest. I checked the tip page and this one isn't even on there. Any way to fix?

tight harness
#

Change it to who it should be and hit Save Changes πŸ˜ƒ

ornate hearth
#

And it will update correctly from here on out I'm assuming?

tight harness
#

Yes, correct

ornate hearth
#

Awesome! Thank you!

tight harness
#

You're welcome πŸ˜ƒ

jade tide
#

Hello all. Just a quick question for bot timers. Is the Offline Interval affected by the Chat Lines setting? Since I'm sure not many folks chat while you are offline, I was curious.

clever mango
#

It is

#

You can duplicate the command and make one for online and one for offline

jade tide
#

Oh perfect, thank you!

unique crane
#

@tight harness with revlo, they used the user ID so no matter what the name was changed too, it would always keep the points and stats, when twitch added the name change feature. surely streamelements can do the say well should be handling by USER ID because this for user who change names lose there hours in chat, text ranks in stats etc, few users decided to change there name are now upset they lost everything. Surly the devs can remedy this with a small few code changes

slim cairn
#

So the devs can see it

unique crane
#

With comming changes to twitch api's in future should be doing everything by user id really

pine hemlock
#

Sounds reasonable

#

Add it, we'll review it

slim cairn
#

I make discord bots and trust me, you NEED to use the userid cause of how often names are changed here

#

By here I mean discord

strong dock
#

@slim cairn u make bots?

#

πŸ‘€

toxic parcel
#

Is there a way to make a viewers twitter pop up in chat like the live feed? (Everytime they tweet it shows up in chat)...

ornate hearth
#

@toxic parcel I believe the Twitter module does that as long as you are following that person?

serene granite
#

thats exactly how the twitter module works

toxic parcel
#

So I just add the person's twitter handle in the "follow"?

serene granite
#

you need to add them to the module's settings though

#

ya

toxic parcel
#

alright thank you ❀

ornate hearth
#

Is there a command or someway to create it with current variables that will allow viewers to give their points to other players via a !give command?

toxic parcel
#

Theres a !givepoints

serene granite
#

^^ πŸ˜ƒ

ornate hearth
#

Community members helping each other πŸ˜„ thanks!

toxic parcel
#

Yep lol

slim cairn
#

@strong dock yep.

ornate hearth
#

Where do you find this !givepoints command?

#

I see !addpoints but that's it

clever mango
#

It's a default command

ornate hearth
#

Nice. Overlooked it. Thanks

pine hemlock
#

πŸ‘Œ

strong dock
#

@slim cairn sweet. I venture in that discord ever so often

limber pier
#

Hi guys, I'm trying to use KappaGen and while it's working on the editor/launched overlay when i use emotes, it's not showing up on my stream/OBS. Any ideas what could be wrong? emotesplosions work just fine.

weary mist
#

@limber pier there could be a couple of reasons for this. Give me a minute, typing on mobile, haha

#

@limber pier one reason could be browser source size, do you have the width set to 1920 and height to 1080?
Another reason could be OBS version. If you are running classic, it won't show. A less common reason is an anti-virus blocking the "page" that OBS is trying to display

limber pier
#

Ahh I had no idea, I'll check my OBS is up to date. pretty sure the anti virus thing won't be it but I'll test it after

weary mist
#

Are you running one studio?

frosty zealot
#

most common issue is using classic instead of studio

strong dock
#

@frosty zealot quit following me

limber pier
#

I was running classic..

#

fixed it now πŸ˜„ thanks a lot

weary mist
#

Awesome :)

frosty zealot
#

@strong dock lupoHEY

strong dock
weary mist
#

🍿

cunning falcon
#

hello i'm searching a list of args avalaible for $(args) i try to say "all the words after"

clever mango
#

I think you're looking for ${1:}

cunning falcon
#

yes exactly ! thanks a lot @clever mango

#

does a doc on the subject exist ?

clever mango
#

Variables tab is the place right now. I think better documentation will be available with the new site

cunning falcon
#

okay I am impatient for the new site i heard a lot of features about it. Thanks your work and your help

slim cairn
#

Has anyone got this error message when going to their revenue page?

#

It also says connecting to chat but never connects

#

It isnt my computer, but my account cause i tried on a different account

weary mist
#

welcome, my friends, to twitch tuesdays

slim cairn
#

bro..

#

it has been like this for a month now

weary mist
#

really?

slim cairn
#

yep

#

contacted twitch but never replied

#

It also wont even let me add extensions to my stream

weary mist
#

tweet #twitchsupport you will get a response

slim cairn
#

it wont let me do anything but watch streams

thorn quest
#

hey guys.. do you know how long it takes for my dashbord to show subs if im a new twitch affiliate?

ornate hearth
#

are you in the beta site?

#

Does the Twitch module follow #hashtags as well as people?

#

I don't know why I wrote hashtags like that

weary mist
#

that seems like something is up with your account

#

@thorn quest log out of the site, clear browser cache, and log back in πŸ˜‰

#

derp, ment the @

clever mango
#

@ornate hearth test it out πŸ˜ƒ

#

I'm honestly not sure

thorn quest
#

thx @weary mist

clever mango
weary mist
#

would be a cool idea, pretty sure it doesn't

lament blade
#

with my bad english πŸ˜„

viscid forge
#

@misty wagon Do you have a quick link where I can find that "ad" for StreamElements that I see on YT at times?

ornate hearth
#

It does not appear to. I'll add it but the sites down from that link?

viscid forge
#

As in the file to download so I can incorporate it :p

clever mango
serene granite
#

@weary mist ?

misty wagon
#

@viscid forge do you have a link for example? I'm unsure what ad you mean

clever mango
#

Derp

viscid forge
#

2s

#

First few seconds

#

πŸ˜‚

clever mango
weary mist
tight harness
#

@viscid forge Me and Cela have been on LiveStreamFails LUL

viscid forge
#

Why does that not suprise me πŸ˜‰

#

Linky linky

serene granite
#

@viscid forge can you pm me with your YouTube channel please

viscid forge
#

Don't have one properly set up yet that I mainline for it.

#

As I am still unsure what I want to do :p

serene granite
#

Pm me regardless so I can find you when I get the video ;-)

misty wagon
#

Oooh that trailer from LivestreamFails aha!

viscid forge
#

Nice, short and shows the stream :p

serene granite
#

We've had ppl complain about those thumbnails

weary mist
#

lol

serene granite
#

Not because of their sexual nature, but because they are misleading

clever mango
#

misleading thumbnails/titles on youtube? Never kappa

serene granite
#

Ppl get really upset when you don't give them their supersoftporn on YouTube Apparently

viscid forge
#

Β―_(ツ)_/Β―

weary mist
#

lmao

open crag
#

the only thing that can piss me off on YT nowadays is when you accidental deleted your main channel, when trying to get the custom url back, you must have 100+subs, uploaded xx videoes etc etc, before that's an option :/

weary mist
#

WHY YOU NO SHOW ME ALMOST BOOB

viscid forge
#

That's one issue I have

open crag
#

boob? πŸ˜„

viscid forge
#

I have a few things I want to get ready to do

#

But the custom URL requirements areshit

open crag
#

aye

#

now it's just some random number 😦

weary mist
#

huh, I must have missed the custom url faze, I have had my creator account for like 10 years

viscid forge
#

<laughs> 100 SE members would solve it.

#

Yea I didn't youtube much πŸ˜›

weary mist
#

me either

#

I had one video that got 22k views over 10 years

#

lmao

viscid forge
#

I do want/need 3 channels.

#

Almost worth uniting the SE guys to follow to get the links x)

#

hahaha

open crag
#

I had 5 vids of my dog up, gave me 20 subs, but when deleting the main channel (Again by accident) all gone... Of course the videos can come back up, but the url and subs gone

drifting hemlock
#

Question about ignored users:

  1. Is there anyway to view all the of the uses I have ignored?
  2. When ignored, does this also prevent users from claiming items via the stream store?
tight harness
#

You mean using the Twitch /ignore command?

#

Or via the SE Leaderboard?

drifting hemlock
#

Ahhh the SE leaderboard.

tight harness
#

Well they're listed in the Ignored Users section of the Leaderboard, and if they're not given points I imagine you'll find claiming items from the store pretty difficult πŸ˜„

drifting hemlock
#

Ahhh sweet thanks.

tight harness
#

No problem πŸ˜ƒ

mossy dome
#

Is there a way to turn off emotesplosions that happen when a new person follows your stream?

weary mist
#

Yeah, if you go into your overlay, click on the kappagen widget, switch the settings to emotesplosions, you can select which events you want it to explode for

mossy dome
#

@weary mist TY VM

weary mist
#

πŸ‘

cinder mesa
#

Is it just me or does trying to import commands from nightbot not work?

#

Nvm tried it on a different browser now it's working

lament blade
#

is there any reason why i can not upload a new .jpg when i'm making a new overlay? Is there some kind of bug, or i just being a retard?

weary mist
#

are you using chrome?

lament blade
#

edge

weary mist
#

try it out in chrome

lament blade
#

kk ty, will try now

midnight plume
#

just wondering for chat commands it says stuff like !roulette is not enabled but i went on modules and enabled them?

lament blade
#

@weary mist ty that worked.

weary oxide
#

Ever since I switched over to stream elements I’ve been getting lag or stuttering on my stream, when I first start my stream with out game play it’s fine, but once I start game play it starts to shutter and lag. I use a duel pc set up and my game isn’t lagging when I play, I feel like the rendering is taking to much processor usage, this is my first time using overlays with updated notifications. Before hand I only used twitch alerts with no overlay and everything worked flawlessly Can someone help

weary mist
#

@weary oxide Hey ricer, how many browser sources do you have?

weary oxide
#

I have 5 scenes start, gameplay, chat, brb and ending in total with all the scenes total 9

stuck hamlet
#

Do you shutdown the ones not in use?

frosty zealot
#

have you checked the "shutdown source when not visible" box?

weary oxide
#

Yes I have checked those so they are are not running when not in use

stuck hamlet
#

What are your specs, and I'm guessing only your streaming PC is lagging

fair flame
#

Any way to fix the backup playlist only playing the first song?

weary oxide
#

Yeah so I’m using a laptop brand new dell inspiton 15 7000 should be more than enough to stream with and elgato hd60

stuck hamlet
#

@fair flame have the player showing for the entire playlist to load

#

Are you using an animated overlay @weary oxide ?

weary oxide
#

@stuck hamlet no it’s just a basic overlay with follower, donation, and sub updates and the new hypecup

#

No animations what so ever

fair flame
#

@stuck hamlet Thanks

weary mist
#

@weary oxide what is your processor?

lament blade
#

serious question

weary oxide
#

I5 with a 1050 for my laptop and gaming rig is I5 with a 970

lament blade
#

is it me, or is styler extremly good looking?

fair flame
#

anyway to make the current song widget to display songs playing from the backup playlist?

stuck hamlet
#

@lament blade styler is indeed a sexy son of a bitch

#

@fair flame not as of right now, it is a limitation on us from youtube.

fair flame
#

k thnx

long pasture
#

I've been trying to find it everywhere and I can't seem to. Is there a list of modifiers for the !command edit feature?
I ask because there doesn't seem to be a way to edit custom commands like you can default commands and I really want to add a keyword feature to a few of my custom commands without having to delete and re-make the command entirely.
Like some form of !command edit commandname -k keywordgoeshere
or something similar

#

OR are there plans to add an edit button the custom command page bc that'd fix everything

stuck hamlet
#

@long pasture there are certain things you can edit from chat, and there is an edit putting on the page

long pasture
stuck hamlet
#

your monitor might be too small to see it

#

zoom out

long pasture
#

OMFG

#

THANK YOU

stuck hamlet
#

no problem :p

long pasture
#

it was my crappy tiny laptop screen

#

I've been wondering forever liek why the hell would there not be an edit button XD

stuck hamlet
#

we do need a better resizing option

weary oxide
#

@weary mist I5 with a 1050 for my laptop and gaming rig is I5 with a 970

weary mist
#

huh, when you stream, open your task manager, and watch your CPU usage. If it maxes, you might need to lower some settings. Lowering CPU usage preset (making it faster) will help

strong apex
#

Hey, some people in my chat are no longer gaining the loyalty points, is there something wrong with the system?

weary mist
#

you are the only one that is reporting it, what is your twitch username

strong apex
#

Theebrianj

#

And it seems that only some people in my chat are having the problem

weary mist
#

they have to stay for the full 10 minutes before they get the loyalty, if they are not showing on the viewer list when the bot checks for their 10 minute mark, it won't give them any points

strong apex
#

They did

weary mist
#

The best I will be able to do is sit in your chat and see if I get points, I am there now

#

I joined at :25

#

though, it is twitch tuesdays, so there could be issues with the viewer list not pulling, which can happen

grizzled sail
#

Is there any way to make the backup playlist shuffle?

stuck hamlet
#

yea @grizzled sail

grizzled sail
#

hm i’ll have to pay more attention next time. i keep expecting it to play a different song when i click it (kinda like itunes)

#

thanks tho, you guys rock handling everyone’s questions

sudden kelp
#

if we download any of the supertheme template, is there any way to edit the dimensions of the assets? (such as narrowing the width/height of animated assets)

stuck hamlet
#

we don't allow downloads, and what exactly do you mean? you want to srink the height OR width? not both?

#

we only suport both at the same time.

unique ore
#

We gonna have another resize vs stretch debate @stuck hamlet ;3

stuck hamlet
#

i love those debates xd

#

i want the feature for sure, we just dont have it rn :/

abstract elm
#

hi guys. how can I add a comment to trigger my emote?

#

doesn't seem to work when I have it setup :/

stuck hamlet
#

go to your custom commands page and add it as a keyword

abstract elm
#

but it's still showing as just words

#

testing it out in my channel right now, I can type the emotes in chat but when I add new command via streamelements it's not showing :(*

stuck hamlet
#

oh you mean you want the bot to say an emote?

abstract elm
#

yeah..

#

so like !coffee

stuck hamlet
#

well the bot has to have access to that emote, either being subscribed to the channel, or it being a global emote

abstract elm
#

I see.

wooden aurora
#

hello

#

looking for help

stuck hamlet
#

hi

green solar
#

Hey

stuck hamlet
#

just ask @wooden aurora

green solar
#

So, my backup playlist for Song Requests, only plays one song and then stops

wooden aurora
#

trying to figure out how this whole thing works. brand new streamer, just looking for a baisc overlay for pubg. nothing too crazy with all the youtube/facebook/instagram pics

unique ore
#

@green solar you using ground control or website?

green solar
#

I used a Super Them and edited it myself a bit

#

Website

stuck hamlet
#

@nativedavid33#9943 make sure the player is visible for at first

#

so the playlist can load

unique ore
#

If you have it setup to hide the video and close, then you open it up and still closed.... It's only loading that first song.

Make player visible, close and reopen. Should be good

#

Or @stuck hamlet can type it simple format :p lol

green solar
#

Awesome, thanks. Now streaming, so I may be back later if I have anything else

stuck hamlet
#

@wooden aurora you can use one of our pubg themes and then customize it as you wish

wooden aurora
#

I saw that. Very confusing on customizing o_O

#

I feel stupid lol

stuck hamlet
#

what seems to be the confusing part? πŸ˜ƒ we can help

wooden aurora
#

Does the Recent Subs/Followers automatically work? The chat box etc

stuck hamlet
#

oh course they work

wooden aurora
#

Hmmm

stuck hamlet
#

if you jiust signed up with us tho, we cant see anytthing early than when you signed up

wooden aurora
#

Gotcha

grizzled sail
#

There's no way to copy widgets over into different overlays correct? I have to redo all the alert settings etc.?

stuck hamlet
#

@grizzled sail unfortunately, that is correct.

#

you could duplicate the overlay you're using and then just keep the alert box to make it easier

grizzled sail
#

alright thanks

stuck hamlet
#

interesting

grizzled sail
#

hey now

stuck hamlet
#

you're a rockstar!

grizzled sail
#

maybe one day valeDabL

muted heath
#

is it normal that overlay loading for 3-4 mins after i turn on obs ?

stuck hamlet
#

Your overlays take up to 3 minutes to load?

#

No it's not normal.

#

Max should be 5 seconds

muted heath
#

hmm, my internet connection last days have some little problems with loading some pages, maybe thats the reason
πŸ€”

upper steeple
#

Is there a widget for the count command to go on your overlay? I'm a bit confused how to use the editcount command.

stuck hamlet
#

There is no widget for count.

#

Editcount is a way edit the count of a command.

loud scroll
#

Hello, where do i check my subscriber list on SE? I recently switched so i don't really know much

stuck hamlet
#

There is no way to check sub list. But twitch provides one

#

And then something about email

loud scroll
#

Thank you!

knotty mesa
#

For what are the doodle cheer emotes in the hype cup menu? Do they randomly replace the normal cheer emotes?

serene granite
#

they are part of twitch's default emotes that exist in every channel, but they were temporary so our system didn't hide them like the rest of the default twitch emotes

#

they aren't special in any way.

knotty mesa
#

Oh I didn't realize that twitch added those

tight harness
#

It was for April Fools Day

knotty mesa
#

That makes sense LUL

manic blade
#

Hey, I've streamed a few times using a StreamElements overlay now... and for the fist couple of days the Twitch Chat widget in the Overlay worked perfectly, however today no matter what I do I can't get it to work and all the other widgets are working perfectly. Am I missing an easy fix for this?

tight harness
#

They pretended that they were the new bits design seanK it was hilarious

knotty mesa
#

Is there a way to only get default cheer emotes for the hype cup yet btw?

tight harness
#

@manic blade Have you tried removing the widget and re-adding it?

manic blade
#

Yeah, about 3 times now.

tight harness
#

Only get default cheer emotes? As in not your own custom ones? πŸ€” you'd just go into variations and delete them

manic blade
#

On different internal settings, it's almost like it won't connect to my channel.

serene granite
#

@knotty mesa can you explain your question better

tight harness
#

@manic blade May be an idea to log out of the site and back in, that'll renew your access token πŸ˜ƒ

manic blade
#

@tight harness Doh, that fixed it. Thanks!

knotty mesa
#

By default cheer emotes I mean the gem like looking emotes

#

The ones twitch added first

#

I'd prefer to only use those for the hypecup

tight harness
#

@knotty mesa I see, currently no because the other ones are considered default cheer emotes too. If you want to request it then here's the place to do it: https://strms.net/ideas

knotty mesa
#

Oki

serene granite
#

mm

#

not sure I understand

#

if someone does a cheer in your chat with Kappa1

#

you want Cheer1 to fall in the cup?

#

is it like this with any other cup?

#

seems pretty anti-hype

pine vault
#

my streamelements page keeps crashing and not loading anytime i click on anything? :/

serene granite
#

are you using chrome ?

tight harness
#

@pine vault Any particular part of the site? Also as hectic asked, what browser are you using?

marsh sinew
#

anyone have suggested gravity values for cheers and tips? my cup filled last night and then bigger bits didnt do anything.

clever mango
#

Some changes were made so that tokens did not go through the cup. Now there is little to no "sploosh." This is something that the team is looking into adjusting to find a happy balance.

#

I would say right now the "bounciness" needs to be very high 85+

#

and the weight difference between tokens like followers and big tips or subscribers should be large. Less than 50 for small events and 400+ for big events

midnight plume
#

can anyone help me please i cant enable mini games like !8ball? even after enabling them on modules?

clever mango
#

If you enable the module they are enabled

midnight plume
#

even though it says disabled in the commands section?

atomic hollow
#

its not disabled, its just greyed out

clever mango
#

Switch to the right = enabled

marsh sinew
#

thank you @clever mango

midnight plume
#

okay thanks guys πŸ˜„

pine vault
#

@serene granite @tight harness yes I'm using chrome and it's just whenever I click on my profile and try to go to any of the selections on the side like "chat commands" or "timers" the whole page freezes and crashes :/

tight harness
#

The reason we ask what browser you're using is because the SE page is built to run best on Chrome, I haven't had it freeze on the main page before and I also haven't had anybody else report this happening on the main page πŸ€” rather strange that it's happening to you

stuck hamlet
#

@pine vault Are you on a laptop by any chance?

primal vale
#

Hey. Can someone help me? SCREENSHOT: In the Themes gallery ( animated ) can I see the animated NEW FILLOWER Icon, bot its not in the editor in my overlays.

stuck hamlet
#

what overlay is that? @primal vale

#

monkaMega @ripe herald

humble ether
#

Yo @atomic hollow ,,, my sub alert TTS play ontop of the alert sound it self,, it does not wait for the alert to be over... can u help with that ? πŸ˜ƒ

primal vale
#

@stuck hamlet LOL LEGENDARY ANIMATED SUPER THEME

stuck hamlet
#

THANK YOU

#

i checked, i did not see it either, the designer will let us know

ripe herald
#

What need to let you know πŸ˜„

stuck hamlet
#

the follower thingy

primal vale
#

yes... the "Themes Gallery" show a follower ( screen ) icon, but its not in the editor of this overlays.

#

the icons is just not there

ripe herald
#

ok sec to check

atomic hollow
#

@humble ether that happens with webm alerts, reported

ripe herald
#

@primal vale

#

you can replac/add this one

#

icons are on left side of the overlay

primal vale
#

I LOVE YOU! Thank you very much! Finally i got the icon!!! ❀

weary mist
#

@atomic hollow @humble ether a quick fix I found to work is to insert a sound effect of silence for as long as you need the tts to wait

humble ether
#

Okay πŸ‘

heavy orbit
#

Hi, there's no way to make !songrequest accept song names over links?

clever mango
#

Not at this time. Hopefully in the future it will be possible when youtube raises SE's API call limit

heavy orbit
#

Thanks

ruby forge
#

Anyone know how to prevent the hypecup from refreshing and emptying when i switch scenes?

primal vale
#

When will be able to donate with PSC, SMS and BANK?

clever mango
#

@ruby forge it will be fixed in an upcoming version

ruby forge
#

Thanks. Do we have any idea when that will be?

clever mango
#

@primal vale SE is in dicussions with multiple payment processors at this time. More details to come πŸ˜ƒ

#

@ruby forge I do not

ruby forge
#

ok thank you

#

❀

tight harness
ripe herald
clever mango
primal vale
#

awesome ❀

bright junco
#

Has hour tracking and custom ranks/levels been added yet to the loyalty points system?

#

Just wondering as that's the only thing stopping me from jumping ship from Ankhbot

clever mango
#

Hour tracking has always been here πŸ˜ƒ

bright junco
#

it has?

clever mango
#

yep

stuck hamlet
#

Tracking always, but "leveling" nope

bright junco
#

ah ok, not seen the hour tracking part

clever mango
#

online and offline time is tracked

#

there are variables that can be used in commands

#

ranks have been suggested on the new ideas board https://strms.net/ideas Check it out and and upvote the ones that you'd like to see

bright junco
#

Ok thank you

golden pilot
#

does this bot have command to say something in text when someone comes in to stream?

weary mist
#

@bright junco just an idea, until its fixed, I am keeping it in a seperate overlay so that it won't empty on me πŸ˜ƒ

#

@golden pilot not as of this time, but if you check out https://strms.net/ideas, I believe it has been requested many times, you can go upvote it there πŸ˜ƒ

golden pilot
#

thank you @weary mist

weary mist
#

πŸ‘

bright junco
#

πŸ‘

narrow terrace
#

anyone around that can help me with the timers?

#

I've been struggling with this bot. I've tried everything to not get it to spam chat, but that's just what it's doing. I turned all timers off except for 4, set them each to 15 minutes (other bots will randomize the command used at the timed mark) but this bot just sends out each command...and not at 15 minute intervals.

slim cairn
#

@narrow terrace the only problem I can think of is did you save?

narrow terrace
#

i tried adjusting it as you can see here, then decided to just turn off everything except for these, set them to the same time and see what happens

#

it's a shit show lol

clever mango
#

Every 15 minutes it's going to send them all because there is no line requirement

#

every 30 while offline

slim cairn
#

Yeah I'm not really familiar with the timer features

clever mango
#

The bot only goes by the time and line requirement

#

It doesn't automatically space out the messages

slim cairn
#

@narrow terrace ^

clever mango
#

I think the timer begins from when the command is created though

#

so if you create them 5 minutes apart with 15 minute intervals they will be spaced out

#

not 100% sure on that

narrow terrace
#

hmmm, so I need a line count as well? I figured if you had 3 commands, each set to 15 minutes, it would randomize which one is sent, thus getting you different commands used

#

right now with about 15 timers, my chat was just flooded!

clever mango
#

Well the line count is there to keep the bot from spamming the channel when there is little chat going on

slim cairn
#

An idea is to make the timer a bit more on each and just perfect it

narrow terrace
#

i tried 15, 20, 30 for them, but it still was going off before the actual time amount. It's been weird for me

lost basin
#

Is there any way to remove Pepe the frog from the stream store? Somebody complained to us about it last night.

slim cairn
#

What's wrong with Pepe feelsmacedoniaman

lost basin
#

Someone said he turned into a hate symbol recently

slim cairn
#

Fake news

#

But no there is no possible way currently

serene granite
#

while some use pepe as a hate symbol against his will, StreamElements has strong opinions that memes should be free of all forms of prejudice.

lost basin
#

Alright

latent creek
#

Hello there, looking for some support with the {customapi} and ${1:} There any known issues? I'm trying to use ${1:} within the api link but bot returns "[sesrver host name] returned status code 400 Bad Request"
?

lost basin
#

Sucks it cost us an item redemption, though

latent creek
#

when sending a single word it works, but anything with a space it seems gets 400 error

slim cairn
weary mist
#

@latent creek you might need to check out the ${queryescape} and ${pathescape} variables

latent creek
#

Hey @weary mist !
Ok, checking.

weary mist
#

o/

latent creek
#

That worked! Thank you @weary mist & @slim cairn !

weary mist
#

πŸ˜ƒ

idle flare
#

@here fuck paypal 33 cents on the dollar fees

#

lul

clever mango
#

It's not

idle flare
#

whenever someone donates $1 i get 67 centws

#

cents*

clever mango
#

The fee in the U.S. is 2.9% plus $0.30 USD

#

It's not 33 cents on every $

#

You can set a minimum tip in your SE tipping settings

idle flare
#

I know but i'd hate to be like "no i dont want ur dollar, $5 only" lol

#

Thanks for the info though

weary mist
#

I go for the dollar, but use tipping presets to give them ideas of cool things to donate to get more Kappa

idle flare
#

yeah that's what i'm doing

serene granite
#

especially if the presets have some special variations in the cup o r alertbox

narrow terrace
#

hey Terra, so about the timers...do I need to put in for example 4 timed messages varrying times now (since the bot does not randomly choose one every 15) AND a chat line variable? So, for example, 10 lines. Does that mean the bot will NOT execute the 15 minute timer IF there hasn't been that many messages?

weary mist
#

so, with the timers, let me explain those. They an be a bit complex

#

The interval will tick from the second you turn it on, but once it hits the timed sequence, if the chat lines have not been met, it will not trigger until they are

idle flare
#

yeah i'md oing variations

weary mist
#

so lets say you have the 15 minutes, with 100 chat lines

#

if those 100 are not met in that 15 minutes, the bot will hold off until it gets those 100 lines, the post the message 1 minute later

narrow terrace
#

but if you had for example one at 15 and one at 20, it would send both right after each other once the 100 lines were met, correct?

weary mist
#

correct

narrow terrace
#

so the chat lines could in theory cause the bot to spam messages

weary mist
#

each timer is mutually exclusive

#

could, and could also stop it

narrow terrace
#

true

#

so then do NOT have mutliple timed messages for the same time as it does not randomize which one is used, instead, use seperate timers

weary mist
#

the way you want it is ideal, but would require quite a big re-write of the way they work, and right now they are so focused on dashboard access for mods and youtube integration, I would love to see those come out first before I bug them to get something better, lol

normal crystal
#

hi guys im trying to figure out. is it possible to create chat commands like !subscribe !follow

clever mango
#

Of course πŸ˜€

#

What would you like them to say?

abstract zephyr
#

Hey all! Is there going to be a way to extend your saved space in the future or have an option to purchase more?

clever mango
#

If you max out your storage just let us know FeelsGoodMan

weary mist
#

haven't had anyone max it out yet, but if you do, I would love to see it, lol

serene granite
#

inb4 someone just uploads a 10min video

weary mist
#

lol

#

that would be some alert

#

lol

#

or one REALLLLY long animated object

normal crystal
#

@clever mango i want to create a chat command that links them to subscription page "!subscribe"

clever mango
#

do you have your link?

#

@normal crystal

sudden kelp
#

I am having and issue with the bot and with chat showing on stream. I changed my twitch name yesterday to make it shorter and everything else continued working as normal, but the bot and the chat feed are not working any more

weary mist
#

Hey @sudden kelp, part the bot, log out, clear browser cache, log back in, join bot again

#

that should solve it πŸ˜ƒ

sudden kelp
#

I'll try that now thanks

#

hmm fixed the bot, not the chat feed

clever mango
#

Are you using OBS studio? @sudden kelp

idle flare
#

@here for follower goal widget, it did not keep track of someone who followed me while stream was offline. how do i fix that

#

it just updated. weird

serene granite
#

the update time on offline channels is higher

pine vault
#

@stuck hamlet very sorry for the late reply I'm only home now, no I'm not on a laptop it seems to be fine for now it's still pretty slow and none of my other sites are reacting this way so I dunno what was wrong with it this morning :/

serene granite
#

twitch doesnt notify us of new follower events (yet), we go out and grab that data, for each of our ( A LOT) of signed up users

#

so we do it less often for offline channels, to avoid spamming twitch with requests

sudden kelp
#

Yes @clever mango

clever mango
#

Hmm If you've already tried refreshing cache and nothing is showing up in the widget, delete and re-add the widget

primal vale
#

Why are the overlays not working?

#

Ok nvm XD

weary mist
pine hemlock
clever mango
weary mist
mellow basalt
#

Hello, Quick question here, Is there a streamelements application?

clever mango
mellow basalt
#

Awesome, had a hard time finding it on my dashboard or homepage tough.

weary mist
#

its on the activity feed πŸ˜ƒ

#

since that is what it duplicates most

mellow basalt
#

Aha, seems logic

tulip pecan
#

Is there away to attach variables to cheers, tips and in store redemptions? Eg: purchase/cheer = add 1 to counter

brisk sapphire
#

hey guys
i'm not a streamer but obviously i use streamlabs to support other streamers. Now i was wondering if it is possible to see a history (including messages to the streamers) of the donations i've sent?

weary mist
#

if you are using StreamElements, we even offer a feature to search the message, and see them

brisk sapphire
#

streamelements *

#

sorry

weary mist
#

πŸ˜‰

brisk sapphire
#

i can't seem to find it

weary mist
#

if you go to the my tips page

#

it will show you all your tips

clever mango
#

He's not the streamer

weary mist
#

ah

clever mango
#

but the streamer can do this for him

weary mist
#

right

#

got it

brisk sapphire
#

nooo i'm not streaming πŸ˜„

#

yeah

weary mist
brisk sapphire
#

oh well don't wanna bother the streamer for that

#

ok thanks for the info guys πŸ˜ƒ

#

have a good one

weary mist
#

it will be a Soonβ„’ for moderators though

brisk sapphire
#

which would still only be a feature for "associates" of the streamer that receives donations right?

#

but for a non-streamer tipping through streamlabs there is no history of all the tips given if i got it right now yeah?

#

i'ma post this in ideas πŸ˜ƒ

clever mango
#

there would be a history through paypal but I'm not sure if that includes message

brisk sapphire
#

it doesn't

weary mist
#

yeah, though it would be an interesting idea to add to the profile of the person tipping

#

if they want

brisk sapphire
#

that's the first thing i checked πŸ˜„

#

scalper yeah that's what i mean

sand narwhal
#

Quick Question. if anyone knows.... How the HECK do I get the new client for League? the old one keeps popping up first and THEN i can see the new one.....