#helpdesk-twitch
1 messages ยท Page 116 of 1
its in the overlays.
Hmm.
its a widget in the overlays @terse spoke
you can emulate an event, or use !kappagen amountOfEmotes Emotes
in chat
obviously if you're using the command you need to have the bot in there
Now, how do I get it to work like the old site did it? Basically, if I have the browser source on a scene, any given use of a specific emote I choose shows up on the stream. Does it still work that way?
I used to have Kappagen on my outro, people would spam a laugh emote and they'd float all over that video.
But I only wanted the one emote to show, nothing extraneous
Seems like this version of Kappagen produces a certain amount of emotes on event calls, but I wonder how to make actual emotes used in chat show up on the screen
Maybe that's the distinction between "chat emotes" and "emotesplosions"
Okay, I get it now I think
I just wanna know to test chat emotes I guess
Within the editor
you cant, you can just post emotes in your chat @terse spoke
Gotcha
When I do that, they show up just fine in the editor, but not on my scene
Same link
Also, there is no way to limit which emotes show up with chat emotes? I wanted only a certain subscriber emote to show up
Another thing I'm noticing is that even though I have the animation set to bubbles, some emotes are animating differently
did you hit save + is your browser source set to 1920x1080
Are you using "entire screen" ?
if so, dont, and resize the box
because "Use entire screen" defaults to 1920x1080
I set custom parameters for the res
wat
Centered it, they show up just fine in the tab and editor, OBS doesn't seem to wanna display them, though it did display the explosions
1280x720, same as my canvas in OBS
https://www.onslaught.ca/s/wbw6t1v0.png turn this off
what is the issue exactly now?
Emote explosions work in the editor and stream, chat emotes work in the editor but not stream
They just don't show up
it's the top-most layer, the link is correct, same resolution, it's centered.
I'm at a loss
Even tried making it a global source
there's your issue.
But I don't use it, crashes a lot.
Classic hasnt been updated in over a year.
damn tought i could be helpfull , u were to fast ๐ฆ
Old Kappagen worked fine for me, I doubt that's the culprit
I can say for a fact, it is.
Hmmm, how does that explain emote explosions being fine then?
100% certainty.
Just curious
Something about the way we communicate with chat does not work, idk to be honest 
im not the brains, just the guy that fixes stuff 
Well, that's a bummer.
You should definitely upgrade to studio.
The devs no longer support Classic.
Is your pc from 1972? 
Nah.
If you provide the devs with crash logs, they can help
I'll try updating Studio one more time, this might be the 5th time, haha
Well, like i said, if it does crash, send them the log file, they'll help you
Gotcha, also
I guess an alternative for now is that command you spoke of?
How do I deploy the bot?
there is no "undo" option in the editor, correct? or the option to copy an alert box into another scene/overlay?
correct
I just deleted the wrong layer by mistake after working on all alerts for almost two hours

Did you save after doing it?
oh wait - I probably did!
If not just exit and re-enter the editor
if you make a mistake you can quickly exit before saving ๐
that's the current undo
@pale nexus
I'm ready when you are
I'm ready also ๐ where we going 
There is no current data displaying how long the stream has been online, right? ๐
data? for the overlay?
there is the !uptime command
Nothing for the overlay. It's been added to the ideas board though so we shall see
yeah I meant to display the online time on stream in the overlay - ok thank you ๐
@worn pivot if your viewers use FFZ, they can see the stream uptime at anytime, basically BTTV on steroids
ah didn't know that but yeah - I don't want to rely on a specific extension - there is another way for sure. Was just hoping I could use SE for everything ๐
Maybe in the future we'll be able to include bot variables in overlay text layers. No promises, just a thought ๐
hey guys with the super themes is it possible to get the song info on the side to show whats playing on my spotify?
There is no spotify integration at this time through SE. Possibly in the future but for the time being, there are other ways to add your spotify song to OBS and you can add it in that spot
ok cheers
Sub count shows 2 more subs, is there a way to get them away from the total sub count? ๐ค
Is there currently a way to have shop purchases say/post something to chat?
@noble wyvern are you partnered?
@clever mango with twitch?
yes
Have you given one free subscription?
yup
Total subscribers counts the streamer and any free subs. Its not currently possible to remove these subs from the count but maybe in the future.
ok, thanks ๐
You're welcome ๐
@noble wyvern you can use session data instead and change the value here https://streamelements.com/dashboard/session
I don't think that will affect total count though
hello
@clever mango true if you use the total subscriber widget, but if you use the subscriber count widget, it will
the goal widget?
the "my tips" page?
my tips in my theme
@clever mango sub count has access to session and month/all-time, unlike total that pulls data from totals
everything else on my theme seems to be updating but my tips
@lethal shore are you using our tipping service?
@lethal shore did you linked the page on your stream?
@silk patrol true, it's just that this is a counter and doesn't auto-update from twitch so it only rises and requires manually editing. Could be a temp solution though
@lethal shore your donate link on your twitch page is the streamlabs link
go here
and thats on streamlabs
you need to change that link to the streamelements link instead
if you have imported your streamlabs tips, it's normal that your top donation is accurate
oh yea tips through SL will not show
but new tips have to go through us to appear
recent that is
aww sad face
All your new tips through SE will show
so make sure everyone has the right tip link ๐
ok i see
Hello guys can some1 show me a working script for StreamElements i did try so much but i am to dumb for it ๐ ... on Ankhbot i used this for R6stats -> $readapi(http://rainbowsix7nightbot.herokuapp.com/rainbowsix7.php?platform=uplay&nick=$msg&command=rank) || $readapi(http://rainbowsix7nightbot.herokuapp.com/rainbowsix7.php?platform=uplay&nick=$msg&command=stats)
A answer via PM would be cool ๐
Did you find a valid API yet?
nope
First step :/
@scarlet pier ${customapi.http://rainbowsix7nightbot.herokuapp.com/rainbowsix7.php?platform=uplay&nick=${sender}&command=rank}
this should do the trick
that api is broken
RIP API
@scarlet pier basically $readapi(link) is ${customapi.link} and $msg is ${1}
now you just need to look for a working api
yeah but i have no idea about to find an API xD i just got the Ankhbot API from reddit ๐
like trying to start a car with no gas
google r6s api
see if you can ask the people who provided that one if there is a new one
@scarlet pier yep, the link is broken, not our call
the car will drive if it has gas ๐
@pale nexus I've verified the issue and passed the information to the devs so they can get it sorted out. Sorry about the troubles.
is there a way to keep the sub goal from counting re-subs?
Not at this time. Let me see if it's been added to the ideas board
It doesn't look like it has been added. Would you like to add it? @upper steeple https://strms.net/ideas
yeah i will
great!
Hello, is there any way to make the chat fade like this directly with streamelements? tried to look but couldn't at least figure it out... thousand thanks already!
Not at this time. I'm pretty sure this would require some custom CSS in the chat widget
Alright, thanks ๐
It got missed so sorry for double asking, but is there a way currently to have store purchases post something into the chat?
Like redeeming the bot to post a message in chat?
Yes
Kk. Thank you.
Hey guys, I'm trying to setup alerts on the overlay editor for an hour. The alerts for subs and cheers do not save my modificatios and always load the default shark gif instead of my image, any idea why?
when you emulate?
yep
browser?
default but I disabled the pick and alert randomly
So you only have one 1 variation for sub alert?
And it shows in the alertbox settings?
Man! I love you, Disabling the option was not enough, I had to remove the default ones all of them
yep
It's working now, thanks for the help! ๐
There is no way to adjust the thumbnail of an overlay in the overlay overview, right?
Correct
thanks ๐
You can change the name of the overlay but the thumbnail is based on what game/category you say the overlay is for
how do i obtain access to the sellout section?
Use the SE bot, Overlay Manager, and Tipping page for your stream and then send a message to ShadowBoxer or Hectic
Does StreamElements have any intergration with YouTube livestreaming?
Coming soon
Coolio.
That's them. They'll respond before long
I recommend linking your twitch and discord so your twitch link shows on your profile ๐
Not a bad idea, but this is the only public server i'm a part of besides friend servers.
So i would just p[ost my stream in sellout area whenever i go live.
post*
Still makes it easy for people to visit your twitch page ๐
True :p
a quick question, the subscriber goal that says x/50, my current subscribers on twitch dashboard does not reflect the streamelements data, should i change this manually?
yes, goal data is changed under the data tab in the editor
Also, by clicking on widget data on the activity feed
thanks
How to remove !donate command? please mention or dm me
ah, ok it must be the alias, i didnt know that was a thing. just did tip disable and that worked. Thanks @clever mango !
Hi. If I wanna remove subs (myself and nightbot is subbed so I don't want them to be counted as subs) from the sub count, can i do this by deleting two subs on the dashboard/session ?
No, total subscriber count includes free subs
It's been requested though on the ideas board to allow for removal of these subs
Check it out and upvote it ๐
Thank you! Would be nice so that it displays the "real" subs ๐
@livid sorrel you could always use the "subscriber count" widget, and change the session data
If you do this ^ choose Session sub count in the widget
Told ya @livid sorrel they smart here 
It doesn't pull data from twitch though so it will need to be manually adjusted
@misty wagon is the real brains here. All that coffee has his brain working overtime
@clever mango are you sure? won't it pick subs as they come?
It will rise but not decrease when sub count decreases
๐
My brain is afk, dancing on the beats
Hey I am doing some math to know how high my donation goal needs to be. Can you tell me the taxes on the donations?
There is no taxes on donations from our end
Wait.. so how do you do you make profit if I may ask? And what's taxing my donations then?
@obsidian kettle I had a brain fart the other day ๐ You CAN remove a recent follower who unfollows. Just go to Activity Feed and then Widget Data. You can remove names from the recent followers there ๐
SE is backed for years by quite a few Venture Capitalists including Samsung

PayPal takes 3% for transaction fees I believe @lean valve
I think this varies by region
3%? For example I received 3โฌ ,and they taxed 45cents.
It depends on your country taxes as well, or.. ?
@lean valve here's a tool https://salecalc.com/paypal

taxes come after paypal fees
Okey thank you I'll have a look!
I'm on mobile at work... are there any super themes that are spooky themed?
I believe something is in the works ๐
Trying to pre plan some off stream stuff I need to do tonight before I actually stream/ play games
I definitely heard that seasonal themes are planned
Ya I figured stuff would be in the works but wanting something spooky not just Halloween related. Starting scary streams tomorrow night...
What do you have in mind?
I dunno yet. Will have a different overlay for spooky games
All alerts will be scary sounds and themed
I have some overlay stuff from nerdordie that I was gonna use but didn't know SE had a theme already i could modify similar to what I've done with the destiny one
How do I edit the data for recent donation streamlabel? Someone donated using their real name and I wanted to change it to their twitch username. I accidently resetted the widget data and am unsure how to edit the recent tips back.
@zealous kestrel Remove it, and "Add a tip" here: https://streamelements.com/dashboard/mytips
make sure to use this: https://www.onslaught.ca/s/v4l22e93.png
it will replay the donation
i see
let me try that
i tried simply "repeating" the action but it didn't work, i'll try this way
can't find the "imported tip" check box though
nevermind found it haha sorry i'm blind
thanks it worked!
๐
Im seeing another strange redering error
this is how my over lay looks in client
but this is how the hype cup is rendering on OBS
we are working on it @safe crown
Fix coming up
๐
fantastic, i found that if i turn gravity on the cup falls into place, although not exactly where i want it, its more manageable
Not sure if this is the right place to ask this. but how do i get added to the sellout chanel?
@safe crown use all the features of SE (tipping page, bot mod in chat, overlay), then DM hectic or Shadowboxer ๐
oh nice, ive been qualified for a while than, thank you
Is there a point decay system?
*rather is there a decay system or trim command we can run to kill a percentage of loyalty points off per week?
not at this time, but you could put it on the #๐ญ๏ธฑfeedback-and-ideas board (link is pinned), and then post the link to your idea for people to upvote it ๐
how do you show the chat in the stream?
you're using an theme plus or making your own ?
figured it out ๐
is there a widget that will get whats currently playing on spotify?
@tardy oriole uhm I'd say probably not, but I'm not sure. If it isn't a feature than you can go ahead and suggest it at https://strms.net/ideas
My overlays that had the previous cheer cup are completely broken. I had the cheer cup on there but hidden because I wasn't using it. The editor for those overlays are completely blank, not even witht he green editor background, the only layer is the emotes on screen, and the following error is in the console:
Something went wrong while bootstrapping the overlay TypeError: Cannot read property 'cupPosition' of undefined
I'm thinking it might be the fact that the cheer cup was deprecated and replaced with hype cup, so even having the cheer cup layer in the overlay breaks the entire overlay
That wouldn't happen
Stranger things have happened, so I wouldn't rule it out. I mean the fact that it's only the overlays that had the cheer cup that no longer work while the others are fine along with that error seems to point the issue to the cheer cup being deprecated and throwing fatal errors in the script
for the streamelements tipping system, are there any fees (aside from the paypal imposed ones we can't control) or is it a similar free-to-use as stream labs?
Its free
noice, thanks for both the answer and the speedy response
im about to throw my pc away, i bought a HDMI 3 to 1 splitter, i dont know how it works the manual isnt clear :/
I'm lost too @shy aurora I can offer โ & ๐ฉ as comfort
i mean
i got the HD switcher 3x1 pigtail , right here in my hand, which HDMI cable do i put in my graphics card and which 2( for my monitors ) do i put in this thing ? its so confusing ๐ฆ
have no idea, never had to deal with one
Wizardry ๐ค
mhm
Sounds like a bit of a mess, good luck ๐
ye thx XD


looked nothing spooky yets... ๐ฆ
It is in progress. No ETA yet, but it is being worked on
It will be up very soon ๐

I am in Voice Support I am have issue that are not being resolved by taking the steps the website is telling me
I will jump in shortly, just finishing up a report real fast. Not in a location that is good for voice atm
Hi there, my commands don't seem to be working in chat. Please can I get some assistance.
is the bot down?
Twitch Restarted a server, will rejoin shortly ๐
You can part/rejoin to skip queue
Hello I am setting up a sub alert with a video and I have TTS on. However during the alert the TTS keeps talking over it. Can the TTS speak after the alert is finished?
that is something I haven't played with. How long is your video?
Its 15 secs but it talks like 3 secs in anyway lol
do you have a sound effect to play during that 15 seconds?
No its webm file
try putting in a sound file that is silence for 15 seconds
Alright
I need help
@rough saddle ask your question, and help will be given ๐
I wanted to have my stream look professional but I only have a phone and console
With the limitations of consoles, the best thing you can do is trick out your twitch page (panels and such), and then have the bot in channel to aid in moderation and viewer interaction. The bot can announce in channel when you get a follow/host/tip/cheer/subscriber, along with your viewers getting loyalty
Until consoles get the ability to add a browser source, having an overlay is pretty much impossible without a capture card
Ok
Your solution worked Scalper thanks for the help.
๐ I am glad, it was a guess, haha @pliant ledge
If you have acces to pc, regardless which one, could be a public library one, you can setup your profile and stream from your phone. Never done any console only but prolly people here know howto. You just need acces to a pc to setup and maybe now and then to tinker a bit.
hi @misty wagon
Got my new streaming phone in today Kappa
s7 edge
what apps should I download my man?
time to streamelement the hell up!
Damn, always happens to me that the channel lags out and I reply to older stuff.
Bitstream @abstract elm
got the app already ๐
Join StreamElements at: https://StreamElements.com Got any questions, or just want to say "Hey!"? Join our Discord: http://bit.ly/StreamElementsDiscord
Join our discord for help: https://discord.gg/NdjRD6e
I have to buy the chat display mode right?
sick!
Nah, sick is your dance moves and Josh's barista skills. This is just service ๐
@abstract elm latte is correct ๐ nothing to purchase from either source, unless you want to get rid of a watermark which is small, lol
Is there a way to save my alertbox settings and apply those settings onto all of my overlays?
@young coral not yet, soonโข we hope.
yeah Im dying XD got about 7 different scenes spent over 3hrs doing this so far ๐ข
One of the idea on the Feature Request list is a marketplace. A requirement for that would be the thing you asked.
7, nice! The tinkering part is the most fun I heard ๐
it the worst XD
For comfort ๐
I'm up to the point where i say screww it and just not use those scenes :/ hopefully devs can get on a setting copy & paste system soon ๐
You could just make an overlay with only an alertbox on it
Yeah but that would require more traffic going in and out of my computer sadly ๐ข I'll probably just do that tho even tho it would slow everything down slightly
better than pulling teeth ๐
Hello, need import Ankbot b2 currency to StreamElements ๐ข
export ankhbot to excel or csv, and get it into username,points format
and we will be able to get you imported ๐
None right now @strong dock as it's ๐ค in most of our offices plus a bank holiday.
I think it's wonderful to have an ExtraLife Supertheme and I'll pass on the message but please don't get your hopes up.
even just a standard one would be sweet... im a guild leader for my local area and would love to see it ๐ feel free to have who ever hit me up! ๐ ty
also direct donations to extra life would be amazing... game day is first of nov... stream labs has had it for 2 years now...
lol, saying that doesn't really mean anything. They have been around far longer than we have. Only been in open beta for 4-5 months now
ya i will here in a bit after this confrerence call
recent follow donator and sub is not updating. please help
@final isle Is it updating in the widget data page?
no
i re did the notifications
and it updated
nevermind.
wait, neweset sub unset and put an old one.
you are able to change Lastest fields
Can the cost of custom commands change based on a variable entered?
ooo, that is a decent #๐ญ๏ธฑfeedback-and-ideas , but not yet implemented
@weary mist I'll put it in in a moment.
did you guys do anything to hype cup today? it was working all day, now when i open obs it shows the cup the its moving downwards and then a loading circle appears
they may have pushed a sneaky update
@weary mist Would love that Hype Cup won't reset after each stream ๐
it is definitly planned, though some of the solutions haven't turned out as planned. But they are working hard on that part
Yeah its lots to do to it. I just checked again and the cup is still doing it. I also refreshed and it still does the same
can someone provide the link with the stream elements panel graphic again? it got lost in all the messages and i cant find it ๐ฆ
@simple tree yes thats it! thank you! โค
@simple tree there was an issue identified a few hours ago, and a fix has been designed. Hopefully in about 8 hours, the SE building will not be burnt to the ground after it gets pushed 
๐
How do I quit using StreamElements?
Because there is just StreamElements bot hanging in my chat etc. I want everything to be back to zero
you can force the bot to leave your channel with !bot leave, or by clicking "Leave Channel" in your dashboard, but it will be a sad bot, and I will have to put it through therapy... and get it a cuddle toy till I find it a new channel to lurk
is there a reason you want to leave StreamElements?
StreamLabs
What about SL though, can you be more specific?
The user interface is better imo
We are getting a facelift actually, so keep an eye on it ๐ New API, new site, etc. It is all coming with dashboard access and soon enough after that youtube integration
it has been a long time comming, much needed, but it is on its way
We will be here if you need anything, J-T. We will miss you
I mean I would like all my data to be gone from the StreamElements tbh
So you should add button to delete your StreamElements account in e.g Account Seetings
Settings
I see none right now
You can de-authorize us via twitch if you want
@livid furnace To get the full wipe you will need to wait a few hours for a member of Staff to be active but even then no gaurentee it will happen; As Scalper suggested you can simply deactivate the bot and deauthorize SE from twitch under your account settings
Alright, I'll be looking forward for your facelift though
also, make sure to unsubscribe from the emails, those use publicly available information to get your stream report. If you don't want them, unsubscribe, otherwise you can keep getting them if you like them ๐
Is there a way to make an audio that can only be used by subscribers?
@lament blade not yet, though you could add it to the link in #๐ญ๏ธฑfeedback-and-ideas and upvote others if there is one already. The devs are super busy on a couple projects, but will need something once they are done ๐
Is there something wrong with the cup? It's just spinning like a circle.
the cup itself, or an actual spinning loading circle
@upbeat topaz
lol
hmm
might need to jump into your overlay manager and resave
love the background though
I've tried a save after editing my donations bar.
Thanks. I love space backgrounds.
have you made many tweeks to your cup>
My chat capt. is not working when the stream is live
I haven't tweaked it too much. It worked a couple days ago.
@fierce forge the chat widget?
Yep
there was a sneaky push that happened recently, not sure exactly when @upbeat topaz, it could have caused this to happen. if you haven't made too many changes to it, you could delete the widget and re-add it
@fierce forge sign out of StreamElements, clear browser cache, sign back in
The token most-likely expired
It was working earlier today. https://www.twitch.tv/videos/176434448?t=35m33s
do you have the cup effected by gravity on or off
on
try turning it off and saving
weord
yeah, I am watching it
lol
just about to suggest that
hmm, I wonder if it has to do with that specific cup
!!!
MAGIC
at least its working again
it should be, it was probably stuck on some old info or somthing
I've noticed that at times, the balls will drop outside of the cup range, falling past the screen.
the physics will make it possible for a large/heavy event to tip over the cup
Will it fix itself after or will it stay knocked down until the next stream?
it stays knocked down either until you reload the overlay, or click the button "Put Cup Upright"
ok cool
though, having a timer for it to upright on its own would be pretty cool
nearly 300 messages since I was last here, LOL
hi - quick question, is there a way to disable "real name" sharing, both from a tippers and tippe perspective? EI, no one gets their name shown to the other?
You can force users to log in with their twitch on the tipping page
I saw that - i wondered if defaultly, anon tipping was possible, which doesnt seem so.
so that both parties remain private
Can I allow someone else to manage my StreamElements?
The problem with true anonymity is that the person paying with PayPal can charge back if a CC was used. If anonymous, you are SOL
Bitcoin would be needed as a transaction method for both parties to remain anonymous
It's coming very soon @south jungle
Thank You @clever mango
If you don't want your name to show on their PayPal sign up for a business account with them
i dont disagree. but wouldnt the holder of said pp account still be liable - i am not saying the tip itself is anonymous, but thea ction of tipping is, meaning that i as a third party dont see their information, and they dont see mine, but the processor sees both and cataloges
oh- honestly didnt know that. thanks!
learning something new every day
Hi, i got affiliate yesterday, but my loyalty settings won't update ๐ฆ
Log out/in
hmm, seems that nips that in the bud @clever mango thanks for enlightening me :P
@strong dock soon
https://gyazo.com/302a645c3ef3346ea0c037d439d551f5
Spooky 
well this is interesting ...
bottom right is my hype cup
looks like it loads the cup, then the cup slides out of view? O.o
Same for editor and OBS?
Are the dots yours?
nope. it's like the cup is loading
FIXED
weird though.
had to "change cup" , click same cup, then readjust cup scale
was tehre an update to the cup since release?
I don't think it's gone live yet
how would I be able to tell?
There should be an announcement
here on discord?
at least
ah
So I've found this Bot as one of the best and most effective than the other ones, but the only bad thing I found is when you import the alerts from streamlabs which were working there really fine, but in this case which is imported into streamelements, it is cutting the alerts out, even if the window is fully resized in OBS, I still don't know how it works, but if I resize in streamelements as well it gets too large and not really acceptable for the viewers definitely. And I have a suggestion/advice which would probably be kind of cool I think, so I've seen streamlabs making an extension as overlay on the stream where people can spend the points on, play games etc. If Streamelements did that as well it would be totally perfect
@lament blade We are working on an extension, but unlike StreamLabs, we don't want to rush it and having poor results. So it will take some time, but in the end it will be just as awesome as everything else we did. Regarding your alert issue, if you have a 1920x1080 canvas resolution, you need to use that same resolution for your browsersource. All the adjustements need to be made in the overlay editor or you will experience some scaling issue.
@ripe herald ๐
๐
๐
Looking good. Looks like Halloween alerts
Yes it does 
Very festive. I'm looking more for dripping red blood, ooze maybe, Frankenstein mad science stuff, or just some spooky cob webs, foggy Graves kind of thing.
Gonna see what I can piece togrther b4 frightnight friday stream starts tonight 
๐
@strong dock will be but not animated :/
Ya not a big deal. Can't handle a lot of animated. Even like some Suttle spider webs glistening would be sweet haha
Ohh I'm excited
Ya doing a spooky game every Friday with spooky alerts so will have alternate overlay. SE Def makes it a bit easier
anyone figured out what is going on with hype cup?
?
it still does what it did yesterday. It moves out of my screen and a loading circle appears
Destiny cup?
swapped out cups and selected the one i had before, and it still does it
the animated one
Is it doing it now?
yes
There should be some new settings for moving the cup around. Try hard refresh
Control F5
ok i think its fixed its on screen now ๐ thank u

Hello, I'm having problems with song request. When someone requests a song it stops playing anything and I have to alt+tab to browser and click play by myself.
browser?
Is anything playing when the song request is made?
if someone make !sr youtubelink it changes to that song on my panel but it doesn't play automaticaly
๐ค
yee
is there anything in the queue or in the playlist playing when the request is made?
yea
it used to stop that song play SR and then play back the playlist
now it just stops that song from playlist and whole player is on pause
Ok i'll test
and another question.. after playlist finished playing shouldn't it replay from the beginning? ๐
Ok I see what you're saying about the song requests. I'll report it and see what we can do. In the meantime, our desktop application (https://streamelements.com/groundcontrol) handles this transition perfectly
noice
Just make sure you don't hide the video player
Because we can only load the full playlist if the video is showing
well
I'm not sure if youtube behaves that way
on youtube I could set to repeat, on streamelements through browser it was stopping
after last song
btw, thanks for that app its amazing
๐
And it will only get better ๐ Just like the rest of SE
I'll look into the playlist repeat
are we getting an option for Ground Control to write top donations etc to local text files or not?
Nope
I highly doubt it since SE is a web-based platform and the "labels" are the overlay widgets
I don't see why'd you need it to write locally anyways, because what Terra said
well for me its because I use OBS to make my webcam overlay, atm I'm just using SL's StreamLabels to get the text files but direct donations go through SE so SL has no notification of it
a 250mb cef process for one label?
That's how chrome works.
exactly
which is why it'd be nice for the ground control app to just write to local text files
instead of having to add a 250mb cef browser source to a scene for just some text lines
Your local text files are just that, local. They don't easily transfer anywhere which is the purpose of the cloud-based overlay.
Even to a new computer or a new hard drive if the current one crashes.
ok so you guys are putting all your eggs in one basket with the cloud part, alienating anyone that wants to just edit their scenes in OBS still? all your other features are so much more superior, it just sucks to be forced to use cloud for everything
@deep brook if we used text files, IRL streamers on mobile would be screwed. With cloud base overlays, you can use it on mobile. And since you have already an overlay for your alertbox, why not using it for you labels as well?
how would they be screwed? its not one or the other
having an option for local text files wouldnt mean cloud overlays are suddenly gone
having to maintain multiple solutions is a pain in the ass, because when you update something, you have to update it on multiple platforms, which most of the time results in lots of bugs
Dont like either cloud overlays becouse u cant change something fast
most people have one overlay and don't update it that often tho
I use the cloud part for most things in my overlay, except the webcam frame. and attached to the webcam frame, I have my top donations subs etc. as I variety stream, I have to move that frame around the screen constantly to suit the game. do you know how tedious that would be with the cloud option?
Is chrome not open?
@deep brook you can create one overlay for each game, this way you dont have to change it all the time
Also this ^
then when I want to change something, I have to change it in 10 overlays
sounds even more tedious
same thing without cloud based solution, you would have to change everything in OBS
Scenes for different games is a very common thing
Changing something in obs is alt+tab and its done
no because in OBS I can embed scenes in scenes, so I have my webcam frame as a scene embedded in a game scene... plus you can link items together
@cold merlin if you keep your overlay editor open, it's one alt+tab away too
RIP ram
^
I stream with 16gb and still cap my ram without your editor tab open

you can keep your browser on "my overlays", then open the overlay only when you need it
What could you have open maxing out 16gb?
a thing called a videogame
@deep brook well something is wrong then, I have 16GB of RAM and barely use 4 with OBS, my games, discord and Chrome opened
you must be playing neopets to not even use 4gb

Neopets
that brings back memories!
lol
looking at the API, someone could make an app to write local files themselves, no?
Hey guys, how can i make the bot display nowplaying from lastfm?
@sly crow you can't, only plug.dj, dubtrack.fm and our songrequest tool that uses youtube
dang- cant add/edit variables?
@deep brook yes, you absolutely can
I just played a round of PUBG while running Premiere Pro, OBS with 2 animated overlays, Chrome with 5 tabs, Ground Control, and Discord
85% of 16gb
i would not, for now, api is being depricated 
dang. ok
and replaced or?
Hello guys! Can anyone tell me, when will be implemented individual cooldowns for viewers? How it was made in Revlo
I talking about "Stream Store" items and theirs redeeming
It's been added to the ideas board. Upvote it and your wish may be granted ๐ https://strms.net/ideas

Everybody voting for some useless stuff that can be activated on other platforms in easy way
@rough jacinth the whole point of SE is to get rid of other platforms tho
But streamstore interaction - its unique and must be worked firstly
My ideas are useless 
Hello

Everyone has different priorities with what they deem important, which is why we are using the voting feature. Something like that has been discusseed quite a bit, but it has to wait until after Dashboard access for Moderators, site/api update, and Youtube integration

@olive latch heyo 
I just got a stream team approved on twitch and was wondering if we could discuss possible partnership 
I can email a presentation deck ๐
Send Hectic or ShadowBoxer a message
will do! Just a DM or an email?
DM
Thanks !
@rough jacinth your idea has been input here: https://streamelements.helprace.com/i212-user-cooldown-added-to-in-store-redemptions, upvote it, share it in #๐ญ๏ธฑfeedback-and-ideas, get other people to vote for it
Does anyone know how to make it so my mic doesn't pick up my mechanical keyboard?
threaten the keyboard with drowning?
mic closer to you
I have a small desk, the only place it fits is right in front of it
if it's the same distance to you and your keyboard it's going to be hard to tell it to only pick up your voice
turn up the gate and start yelling xd
๐
Haha I'll try. I saw these things on amazon that you put under the key caps to make it not as loud but idk
what keyboard?
Black widow x
Get a mic arm
Not sure where to put it though
on your desk, mount on the wall, both will save space
I'm worried it'll damage the wall cause that's the only place I can put it
We offer a 100% moneyback on pie and happines, but unfortunately walls aren't covered by our insurance.
just make sure when you mount it, if you are screwing it in, that you hit a stud. Most landlords are ok with small holes, as they are easy to patch
@slim cairn try putting an infant sock over your mic if it's a cylinder shaped mic
But ask the infant first!!!
They may need their socks at some point 
I have tons of socks that don't fit anymore lol
why why why would you keep those? 
The trash is too far and I'm lazy
Can pass them down the generations 
so I changed my Twitch name yesterday and streamed, Stream elements was in my channel but when we tried to do commands noting happened it didn't even do timed msg. any way I can fix it?
log out, clear cache, and log back in ๐
@jovial falcon you just need to do the following:
- Goto the main dashboard and click Part Channel
- on the top right corner, Log out
- log back in
- Join channel
Hello
I have again problem with sr, same problem even in ground controll app. someone adds !sr on chat and its not added to playlist, I need to refresh
or restart app
Thanks
Haiiii again! I set up about 9 diff follower notifications but it only showed one over and over when i streamed. Halp?
@stark robin I've not heard of this being a problem before. Does the bot respond to the !sr command?
@brisk hamlet Hi, sorry to hear that. Do you have the random variations setting checked?
@stark robin its on the bug board ๐
The scrolling marquee for the floating boxes on the Bullet Rain Animated Super Theme (PUBG) overlay is not lined up with the floating boxes and is outside of the boxes
are you looking at the in game overlay @lament blade ?
@frosty zealot Yes, the theme gallery
I'm not seeing that in my version of it, can you get a screen grab?
by default, the widgets are a bit off, but you can go in and adjust them in the editor to your desire
hello


I have a question regarding the platform
@clever mango i thought i did but ill have to check again. Had to leave the housr
Is there any forecast of when she will receive a translation into Portuguese?
@weary mist thx that helps!
@clever mango yea today You've helped me, it was ok for first like 3 songrequests
and now I have to click play on my own as it stops player
@uncut scroll it is planned to get that in, though there is no ETA as of yet due to all the projects currently being worked on
and yes, stream bot responds to SR, but sometimes I have to press play or restart program/refresh browser
as sometimes it just stops player or doess not show up in SR queue
@stark robin Ah sorry about that. So many new people joining and chatting here in the channel :). @weary mist mentioned that this is a bug and is being worked on so it should be resolved soon
@clever mango thanks for reply! viewers are a bit annoyed when I forget about SR ๐
fingers crossed it'll be resolved soon!
I get the bug all the time, and restarting GC seems to fix it for a few hours. but I reported it when it first happened to me and a few others. Just waiting on a fix
i have a question 

so i want to change my user name and last time i changed my name, my new user name didn't sync with my old user name on the leaderboards. i'm really proud of my shitposting work and i don't want it to go to waste 
@worn acorn You need to log out and log back in :D
Possibly do a hard refresh as well; CTRL+F5
are you sure? ๐ i'm too scared to do it 
100% sure
as my coding isnt to great im wondering if i can do a command that read and write to a document ?
All our information is stored via cloud but you would be better off asking in #dev-chat @past garnet
ok will do, thank you
@clever mango thank you again! I will double check it
Gah I'm having huge issues with my sound being blown out (not with SE because it's amazing, but with my gameplay)
Some games like CS boost your volume on Discord or the ingame volume.
The ingame sound is set to 10% volume from the Elgato, there is a Suppressor set to -15, and a Compressor that literally does nothing.
Is there a problem with chat not working right now?
Can't get my chat visible on streamelements when typing something to the chat on channel
Hey Matti, try signing out of StreamElements, clear browser cache, then signing back in
๐
I would I go about adding a timer to a command? Like have SE say it every 30 minutes or so
Scroll all the way down on the left side of the dashboard to Timers
Wow. I am dumb. Thought it would be in the Chat Commands setting. Thanks!
@velvet fractal I asked if they had anything like Event List. . . They do. It's called event list. ๐ธ
\o/ got my winamp now playing thingy to work with my overlay
Is something wrong with the hype cup? stuck on loading animation
I'll have to disable it for now.
@serene granite
Switching to another cup and back should fix it
is there anyone to hook a ardiono to the Stream labs shop or donations (probably not but just asking
there an easy way to copy an entire super theme?
not the whole super theme but you can duplicate each overlay in a theme
yep i wanna make sure before i did so
So I have streamelements set up for follower and host notifications for chat, but neither one show up in chat. I made sure that they are enabled and everything. Is there anything else I'm missing?
Do you have an overlay set up with SE? @shadow summit
also we cant change thumbnail?
No @strong dock
rip
urgh and u also cant disconnect it form being with the original sumer theme collection
Is there a way to see the total amount of donations that a user has given?
the lookup works fine, but manually adding them up is a bit of a pain
trying to make a leaderboard ๐
The tipping page has a leaderboard option ๐
ooooh
looking now...
Great!
One more question
When I did tips through Streamlabs, they could enter whatever name they wanted, so some people spelled/capitalized their names differently different times
it then lumped them into separate "viewers"
is there a way to consolidate those?
I think there is technically a way to do it manually but I don't think it would be worth the trouble..
One way going forward to fix this is to require users to connect with twitch on the tipping page so that their twitch username is used and can keep all the records neat and tidy
@clever mango No I do not. Do I need one for it to work?
It's a setting in the tipping page settings
@shadow summit Yes, in order for us to pull the data there needs to be an overlay open. Are you a console streamer?
@clever mango PC. I can import them over from Streamlabs
Yep ๐
@clever mango Right, I think I have that requirement in place
so it should be no problem from now on
You got it
I may just manually combine tips for those who are clearly toward the top of the leaderboard
wouldn't be terrible troublesome
Before you try it, let me confirm that it's possible and won't mess with the leaderboard
I have an idea but I'm not entirely sure it works flawlessly
how do i make the size of the hyper cup drops larger, i know i saw some it someplace but i cant seem to find it now !
Is there a way to view the browser source for each widget, like the list it gives you when you add a theme to your overlays?
The overlay is the only browser source
but if you only add one widget to an overlay.. BOOM. One widget browser source
ok, thats what i thought, but was unsure. when you add a theme it gives asplace poage to add sources to your OBS and didnt know if it was all broken out anytwere
This is an older, bad way of doing it though as the more browser sources you have the resources it takes
Have SE an Email Adress for Support `?
gotcha. i dont really have a reason to have those sources, i just wondered lool
thanks @clever mango
The Person HATE Discord
the translate from tzhe discor hater : have set that overlay the few is always updated. anyway, no sound .... must change the scene always and repeaten with anything ever comes ... mega annoying there still needs to be changed
;/
@long garden
glad you found the time ๐
@lament blade we all have to overcome our fears 
@misty wagon Gestern bei der Einrichtung wo ich das mit den Gemacht hatte funktionierte alles heute hat er wieder in den sound Gefummelt und nu geht nix mehr D:D
About my keyboard problem, here is an update. I decided to stop using my mic and switch to my headset mic that barely picks up my keyboard
I look at the morning times on his PC again: D
Thanks @lament blade hope it works out
@misty wagon wenn ich es nicht schaffe hat er gesagt traut er sich in den discord ๐
I have an issue with the variable "${random.chatter}" on the !8ball module... It seems that it doesnt work. Can anyone help me find out my problem?
Sure, what are you trying?
I'm not sure that it necessarily works in module responses ๐ค
Im trying an answer for the 8ball like, "i dont kwon, ask ${random.chatter}"
and it doesnt work
Ups sorry
@lament blade You have a Stream Deck too? awesome ๐
yes
i have one too ๐
Yes I have since today
As of now, variables work in chat command responses but not in module responses
the modules are limited in what variables they are able to use ๐ฆ
Oh.. are they going to add that ?
honestly not sure. It is pretty cool idea though
yeap
I never really thought of that until you mentioned it ๐
mine is a bit more messy than that 
My green screen needs ironing 
nice looking setup 
D:
heh, mine needs to be put into one piece
At the moment i'm crammed into my bedroom with everything in here, in my new house I've got a separate bedroom and computer room finally 
and have new cpu & GFX Card ๐
Intel Core i9 7920X 12x 2.90GH & Geeforce gtx 1080 ti ๐
๐ฎ
Can someone help me with my hypecup, it keeps moving.....
Today ordered Tuesday or Wednesday should be there: D
Heres mine ๐
@restive drum how is it moving
When I first set it up it was in the bottom right....it has since moved to right center and now center of my overlay....
ah
Sideways 
Which cup @restive drum
i have the mic lost ๐
The mug looking one, give me a few to get back to my pc
hahaha
have you tips for a new studio mic ? Rode ? or ?
I have 5000 euro circa available for new PC etc
I use a Blue Yeti myself
I have one of Pioneer's Nexus 1 mixing console
is Blue Yeti Grandmembram?
sorry for my translate eng
I'm not sure what that means
Groรmembram in Deutsch
My girlfriend is German but she's sleeping otherwise i'd ask her ๐
England
She lives in Hamburg currently ๐
he he he
But she will move here this year
Cool ๐
You'll get better ๐
D:
My girlfriend learned through watching lots of tv ๐
he he he
And talking to friends in English
Now she speaks a lot more English than German ๐
I work mainly in the security service at Airbus where the aircrafts in Hamburg are built ... is always improved
Question about the Hype Cup: how long do the items stay in the cup before they disappear?
and follow-up: is there any way to change that?
@river saddle they stay untill the cache resets (you switch scenes or restart OBS)
I'm pretty sure they know about that issue and are trying to fix it
yikes. ok. Thanks!
im very confused I cant link streamlabs extension to my streamelements idk how to do it
because that isn't something possible. We are working on our own extension
@random tartan You're probably confusing streamlabs with streamelements
No, there is a JWT token I need to input into the streamlabs extension.
I found it so nevermind ๐
yes
And in the streamlabs extension, you can configure it to the stream elelments bot settings ๐
That's not using us thats using SL
That means you'd be importing your data to use SL
yeah, that will ONLY import data, you can not use that extension and get our loyalty system and other stuff
you only use that to import donations and such
the other thing is you are only allowed one extension by twitch
really? that's annoying.
๐
we researched it well when the tool came out
there are major limitations to it right now, including alienating all your mobile users
Here's a dumb question. Is there a way to have a variable saved somewhere that people can spend points with a command to reduce the variable (think HP bar)? We'd use it to trigger something when it hits 0.
Kind of to have a stream store item that everyone can work together for
hmm, not yet, but something for #๐ญ๏ธฑfeedback-and-ideas
Is it possible with the API maybe to pass a command that another bot could catch, or even read off a .txt file maybe? I'm not 100% sure of the capability and yinz know better than me @weary mist
possible? sure, I bet it is possible
you can do quite a bit with an API and a program that can read off of it
I'll have to look then. Is there a tutorial around for what some stuff means? Or is it pretty easy to read?
I remember Revlo was a bit of a nightmare at first
@serene granite hey man ๐ help me please! i changed my twitch nickname and the bot isn't working ๐ฆ
EDIT: "part channel" then joing again resolved the issue! ๐
@weary mist hey man ๐
what's this about extensions and api and all that?
i skimmed over the past bit and this has intrigued me
๐
drop some information on meh! ๐
๐
stahp teasing me XD
likes to tease
i've got enough girls that do that to me XD
๐
.... don't over think that please XD
lmao
@viscid steppe make that mp4 into a webm, and you can upload it ๐
I'm guessing there's a free online converter? @stuck hamlet
Thank you for saving the day! @stuck hamlet
quick newb question - haven't found it in the guides. I only have a twitter for my stream so far. Is it easy to remove elements from a premade overlay? I.E. the facebook one. Also, on ones where there is a chat overlay what bot do I need to add to OBS for that?
Ofc
Just select it and press the delete button on your keyboard
Then you move every other "element" to fit the spot you removed ๐ @spark gulch
ah ok. Thanks @slim cairn what about the chat part? any advice on that?
Sorry for the delay @slim cairn my kids came to say good night to daddy :p Anyways, I was looking at things like the "BRB" scene in the super themes where there is a on screen box for the chat. Example theme being the simplicity animated super theme
basically, how do I get the chat to stick in that chat box
You should be able to just drag it in @spark gulch
It's quite a simple editor, whatever you think is how you do it, is probably how you do it.
I guess I am just confused on what I would be dragging in.
Alright, her @spark gulch the chat should work on its own
no need to add anything ๐
Heyo, I'm on the overlay editor and enabled text scrolling, not working tho https://gyazo.com/4d941abf0aa5d5bfbd138000dcc898b9
I've pressed save and it doesn't scroll it
oooooo. Well that explains it :p Here I was thinking it was complicated. Thanks @stuck hamlet and @slim cairn
Pother, where the chat is located right now, drag that widget to the place you want it to be located
But yeah it should work by itself.
let me verify this @timid pulsar one sec ๐
Aight
You are using the old Widget for that @timid pulsar
o rip






