helpdesk-twitch

[elfin plover]

If im gonna stream from my phone with Bitstream and the "screen" is 1080x2200px (on the phone) what size do i make the overlay on streamelements 🤔 ?

[misty crypt]

Do I have to hit SAVE to make the "Prevent cup movement" change?

[tight harness]

I believe so

@elfin plover Your overlay should match ideally.

[elfin plover]

so when the screen is 1444p - the overlay is 1444 aswell

like: the phone screen has to be somewhere on the stream and stuff somewhere else on stream aswell or do i then create the overlay to be even bigger?

[tight harness]

I'd guess so, never done it but it would make sense, unless you can stretch an overlay on Bitstream

[elfin plover]

like 4k resolution on the overlay, so that the phone can fit somewhere on the overlay, screen wise*

[tight harness]

I'm speaking theoretically, never done it

[elfin plover]

how can you do that when bitstream is on the phone ;p ?

me neither ! :p

[next steeple]

[tight harness]

I honestly have no definitive answers in regards to Bitstream ¯_(ツ)_/¯ out of my field of expertise

@next steeple Reading now

[tiny lotus]

does pausing the alerts also pause the sound effects?

[tight harness]

Yes, the sound effects and the image are both part of the alert

[tiny lotus]

is there a way to just mute the sound effects for a second?

i dont want to put all the alerts on hold but i need stuff to quiet down for a minute

[tight harness]

@next steeple Seeing as you say the sound is uploaded and they are a supported file type then I can only imagine that the problem lies with them not being selected properly, have you checked all of the variations of your alert have the same sound selected?

[weary mist]

or it could be the conversion from mp4 to mp3

[tight harness]

@next steeple ⤴ Did you check that the sound files play on your computer after the conversion?

[next steeple]

yes it plays on multimedia but not in browser

[tight harness]

Have you checked all of the variations of your alert have the same sound selected?

[next steeple]

im just trying to test one sound... otherwise no none of them work

[crimson quest]

have a question, I saw a host alert, but i was trying not to die in my game and didnt see, I tried to go to my dashboard in elements to see and its showing only data from 3 days ago, nothing from today, does it take a while? I also went to my twitch dash and saw 9 people hosting me, but I got no alerts from stream elements for that

[weary mist]

can you send me the file @next steeple

[next steeple]

im sorry to be difficult

[frosty zealot]

You may not have gotten alerts from an auto host

@crimson quest

[weary mist]

@next steeple you good, we are here to help 😃

[crimson quest]

well the ones listed werent on my who auto hosts me

i had thought about that

[elfin plover]

Stupid question inc.. do twitch support above 1080?

and if yes, then above 4k?

[tight harness]

I see no mention on their FAQs about max allowed resolution, worth giving it a try

[elfin plover]

2220x1080 is pretty big, but idk if twitch will let me do that?

[tawny pivot]

I stream at 3440x1440

So shouldn't cause any issues

[tight harness]

Ohh yeah I remember seeing that

[elfin plover]

But thats from a PC @tawny pivot ?

[tawny pivot]

Both from my PC and Mac.

[elfin plover]

This is from a phone @tawny pivot

directly to twitch with Bitstream

[tawny pivot]

Should be fine.

[elfin plover]

Awesome - thanks buddy 👌🏼

[tawny pivot]

If the cellular network can handle it 😄

< 4G = bust

[elfin plover]

Its pretty good in denmark and i got unlimited 👌🏼

[tawny pivot]

<- 🇩🇰

[elfin plover]

❤ ❤ ❤

[lethal shore]

hello

[misty wagon]

Danish Dating, it still feels weird seeing it

[misty crypt]

Is there Text to Speach for things like tips?

[weary mist]

@misty crypt yes

in the alert box settings

[steady wharf]

hello can someone help me?

[misty wagon]

Hi @steady wharf Just state your question and we will assign one of our 🍩 's to help you out while you have some ☕ . Have a seat on the 🛋 while you wait and don't worry 😄

[steady wharf]

Alright so I used stream elements custom overlays and I assigned hotkeys to different scenes and when i click the hotkey to go to the scene it takes like 10-15 seconds for the overlay to show up

[fluid shard]

In need of some help anyone about? Its to do with donation notifications ❤

[weary mist]

@fluid shard sure, explain the issue

@steady wharf are you using an animated overlay?

[steady wharf]

@weary mist Im using csgo cs blue particles so idk

[fluid shard]

@weary mist can we explain in voice chat im stupid af xD

[weary mist]

@steady wharf ok, so that isn't an animated overlay. Normally, the reason for that is because it has to load the overlay when you switch scenes. A good way around it would be to use studio mode, and keep a blank scene. when you are about to switch, click the scene to switch to, wait for it to load, then switch scenes

im in chitchat

[fluid shard]

one sec

[steady wharf]

@weary mist what do you mean studio mode?

[fluid shard]

its not letting me talk?

its working in settings

its lights up in options

nope

[misty wagon]

Guys stop jumping channels, I can't sleep when you make me laugh 😂

[lone bridge]

lurking.

Damn, scalper is such a fucking pro.

no wonder he's a lord.

LUL "dont' worry about him"

QUALITY ASSURANCE

👮

[weary mist]

[lone bridge]

who did that

LOL

[weary mist]

lmao

[strange meadow]

is there a way to export the leaderboard?

[stuck hamlet]

through the api

[strange meadow]

thanks. going to need to figure that out, not sure how to use the API

[fair rampart]

testing sub tier 3 sets off default tip alert at same time...it shouldnt...sub alerts that include a tip should alert on their own

or is that just a testing bug?

[weary mist]

testing bug

unless you have two seperate widgets

[idle flare]

ground control doesn't seem to be picking up song requests, only playing my default playlist

songs seem to be lagging when playing from dashboard/songrequest

@here anyone know how to fix my first problem?

[stuck hamlet]

Close and open it?

[idle flare]

i did

it seems to be working now

😄

thank you

[stuck hamlet]

np

[idle flare]

hey onslaught

my viewers keep doing !sr Baha men or something, is there a way they can sr without hte url or id

[stuck hamlet]

no

[idle flare]

boo

😛

[jaunty lantern]

Hi is there anyway to completely block a user from tipping in stream elements without having to enable Tip Moderation?

[pine hemlock]

Currently no

@jaunty lantern

[jaunty lantern]

ok that's what it looked like, thanks for the quick response

[pine hemlock]

np. Sorry

[clever mango]

You might be able to contact paypal and block their email from donating

[idle flare]

is there a widget to show the song that is currently playing? or stream uptime? thanks.

[pine hemlock]

There's a current song widget but it only support plug.dj and dubtrack.fm currently. No uptime widget currently.

[idle flare]

the current song widget doesn't support ground control youtube songs?

[pine hemlock]

It might work for requested youtube songs

but not backup playlist songs

accord to what @clever mango told someone else

[clever mango]

current song widget cannot pull the playlist songs for the same reason that song request searching isn't possible at this time

API call limit set by youtube

[pine hemlock]

Yeah but can it display the current requested song

@clever mango

[idle flare]

Interesting

Is that something you guys can fix, or is it a youtube problem?

[pine hemlock]

Its a youtube problem that may be sorted eventually

They have to give us less limitation

[idle flare]

Ok, got it

[clever mango]

Yes, the songs playing from the song request queue will show in the current song widget

it's the playlist songs that don't show

[pearl veldt]

Im having some trouble with installing ground control, after clicking it the installing window comes up and stays there for about 5 seconds the it pops up installation has failed with the buttons "open setup log" and "close"

i have tried running as admin too

[clever mango]

Hmmm

OS?

[pearl veldt]

win 10

[clever mango]

32 or 64 bit?

[pearl veldt]

64

[pine hemlock]

🤔

@sacred edge ^

[clever mango]

Maybe try restarting comp and then retry the install?

[pine hemlock]

Can u post the setup log

Or what does it even say

(ive never seen it)

[pearl veldt]

there is loads on the let meget it for you

[pine hemlock]

Upload it to paste bin or something

[pearl veldt]

ok

https://pastebin.com/cjWw1GBV

i did try restarting too ive been trying to get it working for a couple days

[pine hemlock]

Try closing discord

I think it uses the same updater

[pearl veldt]

ooh ok

[pine hemlock]

2017-09-20 10:02:53> Program: Install path C:\Users\polom\AppData\Local\ground_control already exists, burning it to the ground

Try deleting that path

Its a hidden folder

[arctic slate]

Hey fokes can i get some help please, all is explained in this tweet thread https://twitter.com/MrMallenby/status/910430257320251392

Antifreeze!! (@MrMallenby)

@StreamElements Hey fokes im having an issue with Red Line Animated, the text on the BRB screen for followers & social info 1/2

Twitter

[pearl veldt]

closing discord didnt work ill try deleting that

[arctic slate]

its regarding setting up the overlays

[clever mango]

@arctic slate the social media text layers are not visible. Is that correct?

[arctic slate]

Correct, i tried clicking the button to move the text up a bunh of layers but thats not working

when i first click to edit the template it seems the text is there but its getting over-ridden

[clever mango]

When selecting layers it's best to select the layer from within the layers section in the bottom left

because if a layer is below another, you won't be able to select it in the editor window. It will pick the top layer

[arctic slate]

see i can select it to edit the text its just not visible below other layers

[clever mango]

You move the layer up with the arrows

[arctic slate]

i tried that

[clever mango]

Then it sounds like there is no text in that layer

I can teamviewer to take a look if you'd like

[arctic slate]

Sure thing, voice channel?

[clever mango]

Yes, I'll be there in a minute

[pearl veldt]

i tried deleting that path and still no luck

[pine hemlock]

@pearl veldt we usually dont have issues with the app, maybe an antivirus or firewall? If not, @sacred edge is the creator and might have to look into your logs but hes probably asleep

[pearl veldt]

ok ive got to go to work in a minute anyway so ill look in to it later, thanks anyway 😄

[pine hemlock]

Sorry. We'll get ian to inspect

[pale nexus]

@atomic hollow Unfortunetly, problem with sub's bonus on loyalties hasn't been solved for me

@atomic hollow i hope u will fix it, thanks

[clever mango]

What are your loyalty settings? Could you take a screenshot?

https://streamelements.com/dashboard/loyalty

[proud pumice]

@pale nexus ^

[pale nexus]

@clever mango 1 moment

sub's should gain x2, but they don't

also they sould receive 1500 when the subscribe on channel

but they also don't

[clever mango]

Everyone is earning 10 points every 10 minutes?

[pale nexus]

yes

no differences for subs and followers

[clever mango]

When are you planning to stream next?

[pale nexus]

@clever mango tomorow, 10:00 UTC+3

[brisk hamlet]

Is it cool to add a stream elements panel on my twitch channel? Just saying its what im using and provide the link to the site. Or is that only for partnered/sponsored steamers?

[pine hemlock]

You're more than welcome to add that

:)

Here's some graphics: https://drive.google.com/drive/u/1/folders/0B_o7yg7xdNlgb19rd2s4c0hlN1U

[tight harness]

Many people already have one, including myself 😃

[brisk hamlet]

Ok awesome just wanted to ask first. Thanks!

[pine hemlock]

[clever mango]

Thanks @pale nexus. I will come by when you are streaming and we'll get it figured out

We can verify and also run some tests while you are streaming

[pale nexus]

@clever mango appreciate it

[clever mango]

@arctic slate could you send me your system specs when you get a chance so I can add to the report?

[arctic slate]

gimme a sec

https://gyazo.com/1c178fb674e324a6d04de8cea665c119

There ya go

[clever mango]

I'm not able to replicate the issue on my machine. Could you try logging in to the site and going to the editor in a chrome incognito window?

There might be a chrome extension that's messing with the editor

[arctic slate]

ye same thing in incognito

[open crag]

Hi anybody around ? 😃

[tight harness]

Yes

[open crag]

awesome, you know some knowlegde about the SuperThemes ?

[tight harness]

Yes 😃

[open crag]

I'm trying to put some in 720p mode, but it doesn't show all on stream... How do I make 'em fit ? Resizing to 1080 or ?

I put the browser source as 1280 x 720 but as written before, it doesn't show all... Not even when saying "fit to screen"

[clever mango]

@arctic slate I'm thinking it could be an issue with your chrome since I can't seem to replicate here and it hasn't been reported before. Do you have any chrome console errors? This is found by hitting F12 when in the editor and going to console

[arctic slate]

lemme check

[open crag]

@tight harness ahhh think I got it now... I just needed to edit the overlay(s)

[arctic slate]

https://gyazo.com/307089ee81cccca5d15971a9cef9a0c2

[clever mango]

The themes should stay 1920x1080 on the site

They can be rescaled in OBS @open crag

[open crag]

@clever mango if I rescale them there, it still won't show the whole thing 😦

and editing it down from 1080 to 720 didn't help :/

[tight harness]

Does it cut off when you rescale in OBS?

[open crag]

yes

and even before

[clever mango]

@arctic slate the text is hard to read in the screenshot. Could you copy/paste to my DM?

[clever mango]

What you want is 1080p on the site, 1920x1080 for the base(canvas) in OBS, and 1920x1080 for the browser source size

[open crag]

if I pull the corners it still keeps it without resizing

I want them as 720 since OBS auto setting recommends me to use 720 😃

[clever mango]

they will be 😃

[open crag]

ohh

[clever mango]

but you need to bring them in at 1080

[open crag]

I'll ty

hang on and thx for the tip

try*

[clever mango]

the browser source properties should be dimensions 1920x1080

[open crag]

it worked!

lol thanks SO much

I had it in the back of my head but for some reason it didn't make sense in another part of my mind 😄

[ripe herald]

but you need to put 1080 OBS will do the magic 😄

[open crag]

yeah thats the one(s) I'm changing now 😄

[tight harness]

Magic

[ripe herald]

[clever mango]

[ripe herald]

I think we should pin it cause a lot of ppl try to do some other resolution then 1080 😄

[open crag]

good idea and every video tut says to keep the resolution in mind, that was why I was blinded 😛 but ofc they didn't use the "super themes"

[ripe herald]

well that'y why we are here to help and use memes 😄

[open crag]

Memes are always fun, just not always, being the one having problems 😛 But I can take it 😄 thanks again guys ! 😃

It's really an monday in disguise today, first my new (3 weeks old today!) coffee machine broke and how this easy piecy thing... Oh boy 😄

[ripe herald]

We can help with heverything but coffee or maybe we can

And here is

[open crag]

oh I managed to brew some, the good old fashion way 😄 But always up for donuts nom nom nom

[tight harness]

I'm English so I prefer tea but at least we can still drink hot beverages together

[open crag]

@tight harness Tea isn't bad either, I'll drink (almost) anything

😉

[ripe herald]

When i go to the store in Ireland there are like 1548468 sorts of tea and 1 pack of coffee....

[tight harness]

That's very true

[open crag]

@ripe herald We have around 5-7 types of coffee in the stores, but going to the specialists, there's suddenly 20+ different kinds to choose from, but €€ for the better ones

[misty wagon]

Ireland; and 1548469 types of whiskey

[open crag]

haha

[misty wagon]

Irish Discord have #whiskey

[tight harness]

Now I want a hazelnut hot chocolate

[ripe herald]

@tight harness do you in UK have times where you can buy alcohol like here you can't buy before 12 on working days, on friday sometimes you can't buy at all and sundays after 13 😄

[misty wagon]

We are all.sold on hazelnut choco, whiskey instead my laddy?

[open crag]

@ripe herald wow? really... That

That's crazy

[ripe herald]

They drink to much 😄

if they allow them to buy it all day no one will go to work 😄

[misty wagon]

Ai, OBS scuffing up again ey... Whiskey?

[ripe herald]

I did not see a lot of Whiskey sorts

but beer oh god.... so many

[open crag]

@ripe herald Well, how about that... Almost like the Swedes (No offence to any sweds) 😛

yeah we're flooded in beer here too (=

[tight harness]

I'm not aware of any limits of when you can buy alcohol here 🤔 I don't drink much though so that may be why 😄

[pine hemlock]

I think sunday in texas you cant buy alcohol at all

[open crag]

I only think 2-4 times a year, alcohol isn't for me... makes my bones hurt :/

[tight harness]

Me and my girlfriend occasionally drink pear cider together but you can get that from almost anywhere, including supermarkets

It can make my stomach feel rather unwell so I drink it infrequently and usually with some food

[open crag]

I get lots of joint pain, if I don't moderate it... Which is no problem, but I miss being drunk as an skunk sometimes 😃

[normal crystal]

hello, is it possible for me to re-arrange the items on my store?

[lament blade]

Morning SE support

[ripe herald]

Now ppl will think this is support for anonymous alcoholics 😄

[open crag]

LOL @ripe herald

[ripe herald]

We give all kind of support 😄 everyone is welcome here

[tight harness]

Wait, it isn't? I'm late for my appointment

@normal crystal I believe it's put in the order you add them to the store, but also I recall somebody has already added it to the ideas list that you can move them around

[normal crystal]

@tight harness ooh I see 😐 will upvote it on ideas section

[proud pumice]

@clever mango https://twitter.com/MrMallenby/status/910461036209328128

Antifreeze!! (@MrMallenby)

@StreamElements Yea getting the same thing, Been chatting with Terra and he has footage that explains it better

Twitter

? 😮

[clever mango]

I did a teamviewer session with him and screen recorded some of it. I can't seem to replicate it and it seems it's an issue with his chrome

[proud pumice]

so its just on resizing the view size?

[clever mango]

He sent me his chrome console errors as well if that helps?

They're different than mine

On the initial zoom level the text is hidden

[proud pumice]

what happens in launched mode?

does it show properly in OBS?

[clever mango]

everything is fine in OBS and launched

yep

[proud pumice]

well i guess thats ok

probably a rendering bug on his machine

unsure how we can solve 😮

[clever mango]

What about having him try firefox? I know it doesn't work often with the site but at least that could isolate it to his specific chrome

if it works for him. It seems like most of the firefox issues are with the uploader

He may have to reinstall chrome. Maybe a chrome extension is breaking something

[pine hemlock]

incognito mode:

disables all extensions

[clever mango]

tried it :/

It's definitely strange

[still helm]

where can i get listt of available chat commands?>

[clever mango]

For you or for viewers?

[pine hemlock]

Dashboard, scroll down on the left side and theres chat commands, go to default commands tab

or type !commands in chat to see whats available for viewers

[clever mango]

!commands in chat will post a link for your viewers to see the list

gg cuda

[pine hemlock]

gg

[still helm]

https://prnt.sc/gnfsk7
i knew about this one, but i thought there could be much more different things that cah be triggered by creating "new command"

meh

i mean, i want to create complicated commands by myself

[clever mango]

Variables

[still helm]

okay

[clever mango]

Variables are used to create custom commands

[pine hemlock]

Variables tab has the tools to create complex commands yea

Also if you go to new command theres command templates for stuff

[still helm]

i still need some help with it
i want to create a log of events on stream, which will be available at the end of stream, so i can copypaste it to vod.
for example , i will use command !log mission 1, and as result this string with current uptime will be added to text file or posted to chat

is this even makes sence?

[clever mango]

It makes sense but not possible with the current variables

[open crag]

kicks his OBS work dang it...

any workaround for OBS not showing Webcam when switching scenes ?

It works in scene 2, but switching to fx scene 3 it doesn't show 😦 ?

[clever mango]

That's weird.. the webcam is setup in both scenes?

[open crag]

yes 😦 and even tried unticking "Deactivate when not showing", didn't help

could it be the cam that has "issues" ?

not the first time I've seen that error

[tight harness]

Hmm, never experienced this problem myself 🤔 very odd

[clever mango]

what cam?

[open crag]

logitech hd c270

it's an bug apparently

https://obsproject.com/forum/threads/obs-disables-webcam-when-changing-scene-collection.40001/

[tight harness]

The only time i've noticed that my cam doesn't show is if I had it open on another program when I open OBS or if I plug it in after opening OBS, then it sometimes needs disabling and then enabling when you go to the webcam source properties in OBS 🤔

[open crag]

this is odd... But I'll try to use same source

[tight harness]

I use a Logitech C920

[open crag]

wicked :/

ah ffs

"This is expected due to the fact you cannot open the camera twice, so OBS has to wait for the first instance to fully shutdown, and then reinitialize it. you can work around this by using the Scene as a source option:"

"just another manic monday"

[tight harness]

I read that as Magic Monday

[open crag]

facepalm

haha I wish

[clever mango]

so basically add the cam into it's own scene and then add that scene as a source within the other scenes

bummer

[open crag]

using same source works 👍

yeah

right like that @clever mango

oh wait my bad... I took the "webcam source" I used for the game scene and included it in the intermission scene, and that worked...

but either way, both solutions should do it

[clever mango]

you mean originally you added two webcam sources with the same cam?

[open crag]

yes @clever mango

[clever mango]

you can re-use that one 😃

lol

[open crag]

I also deleted the new, and reused the one from the game scene, just rescaling it 😃

[clever mango]

all good now

[open crag]

LOL omg...

setting up obs and twitch... Without streaming when one random user looks by...

[14:03:17] JOIN: Lattemotte
[14:03:32] ~Sasursu: hi Lattemotte
[14:04:22] PART: Lattemotte

...

[clever mango]

the is everywhere

but also, be gentle with lurkers

[open crag]

yeah, guess he/she smelled the sweet smell of java 😃

lol @clever mango you peeker 😛

[open crag]

tipping is only possible via paypal not creditcards ? or am missing something

[pine hemlock]

We use paypal but users can select paypal and not login and they are able to tip via their credit card through paypal without having a paypal account @open crag

[open crag]

@pine hemlock okay, and then you have to withdraw them via Paypal ? I was thinking more like depositing right on bank account (Like Streamlabs fx)

[pine hemlock]

yeah it would go to your paypal balance

We're working on getting more methods, no ETA tho

[open crag]

Ahhh... Cool.. Thanks for clearing that up 😃

[still moss]

Hello

[open crag]

hi 😃

[still moss]

Is there a way to link Streamelements to youtube?

My twitch disappeared

[pine hemlock]

Its being worked on

[still moss]

And since I have a dynamic IP i cant get it back

aw

any tips on good stream stuff for youtube?

[pine hemlock]

Dont have any tips, never messed with youtube streeaming sory

sorry*

[open crag]

the more I mess around with StreamElements, the more happy I am for using this (=

[shy aurora]

any updates on the StreamElement thing? Someone made me superadmin / supermod or so , and i cant get to his dashboard to do commands andso

[clever mango]

Supermod dashboard access is coming ASAP

[shy aurora]

k ty sry if im bothering u to much mate, what do u call ''asap'' ? within 2 weeks ?

[pine hemlock]

as soon as its ready, dont have a direct ETA

but soon is a good word

[misty wagon]

Soon ™

[tight harness]

Beat me to it

[clever mango]

It's at the top of the board so it shouldn't be too long

[shy aurora]

awwh thx guys ❤

nd girls ? i dno 😛

[pine hemlock]

Whatever you want me to be

[misty wagon]

grabs thesaurus, IT!

[tight harness]

Cuda has many wigs

[shy aurora]

hmm cuda ❤

what about a monkey?

[tight harness]

Maybe for a pizza

cuda loves his pizzas

[pine hemlock]

^

[shy aurora]

what kind of pizza

[pine hemlock]

Something that doesnt taste like butt.

[shy aurora]

u tried cheeseburger pizza ?

[pine hemlock]

Nope

I dont pay for stuff i dont know if i will like.

[shy aurora]

ok ok u got dominos ?

[open crag]

O

I've tried an chocolate pizza the other day

was great

damn it now I'm thinking about food AGAIN

lol

[pine hemlock]

Yep got dominos, dont think they have that in america from dominos though

I think pizza hut has it

[open crag]

https://global.handelsblatt.com/companies-markets/social-media-skyrockets-sales-of-chocolate-pizza-733882 < one of those I had, really really good.. but more dessert than food

[tight harness]

That's the one I had too I think

It's honestly really nice Latte

I promise 👼

[open crag]

yeah it's more like an chocolate cookie with extra much chocolate 😄

[supple willow]

Anyway to have the backup YT playlist for songrequests shuffled?

[tight harness]

Yes, in the Song Requests page click on Settings, there's a bit that says 'Backup Playlist', put a playlist link in there, save it 😃

[pine hemlock]

He said shuffled

you goober

I dont think so @supple willow

errr

[supple willow]

I managed to do it

[pine hemlock]

Thru youtube?

[supple willow]

Once the playlist appears on the song request tab

[tight harness]

There's a shuffle button

[pine hemlock]

🤔

[supple willow]

Just click on the shuffle button

[pine hemlock]

Tells you how much I know about songrequets

[tight harness]

https://gyazo.com/e97de6c2101cd2b95f02a3d34d462204

[supple willow]

it was not working, but after I put the playlist again and saved it, it worked

[tight harness]

Second icon from the left

[pine hemlock]

👌

[supple willow]

Cheers

[tight harness]

Apparently I missed the word shuffled

[pine hemlock]

you did

but thats ok

[tight harness]

[lament blade]

SE commands dead and not working for my stream right now. Known issue?

[pine hemlock]

^solved

[tight harness]

https://gyazo.com/874eb6220998f4093666a11c61f67d5b

[pine hemlock]

Just had to part it and rejoin it

[tight harness]

Ahh 😄

[pine hemlock]

I went in his stream and helped

[tight harness]

Didn't see the timestamp 😛

[mystic echo]

${time.EDT} didn't work 😦

(Eastern Daylight Time)

[tight harness]

An example would be ${time.Asia/Seoul}

Or ${time.Europe/London}

[clever mango]

https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

[pine hemlock]

so ${time.America/New_York}

for est

(I think)

[clever mango]

or ${time.EST5EDT}

[mystic echo]

Ah sweeet

[clever mango]

note that ${time.EDT} will work but only give EDT year round

[mystic echo]

It didn't work for me

I got UTC

[clever mango]

there is no EST

[mystic echo]

EDT didn't

[clever mango]

sorry

meant to type EST is European Standard

[mystic echo]

Did you just delete my message instead of yours lol

[clever mango]

or UTC

[pine hemlock]

im so confused

[clever mango]

Whoops

My bad yes

[mystic echo]

Are you thinking of CET

and CEST

[clever mango]

Where do you live Dangercrow?

[mystic echo]

UK

[clever mango]

East coast US?

Ok

[mystic echo]

UTC+1, BST currently

[pine hemlock]

oh memes

[tight harness]

So use ${time.Europe/London}

[clever mango]

^

[mystic echo]

I don't want my time

facepalm

[tight harness]

What?

[clever mango]

WAT

[mystic echo]

I want EDT

[tight harness]

[clever mango]

as in east coast US?

[mystic echo]

Otherwise I would have used my timezone code which is BST 🤔

Yes

East coast us Daylight time - I was wondering why EDT was non-functional

but yes, full tz codes can work

[clever mango]

EST5EDT is what you want

[mystic echo]

It's just not in the example code on the site, so it's not documented 😦

[clever mango]

there is no EDT

I don't know why LuL

[mystic echo]

🤔

Time, amirite

[pine hemlock]

Why is this so complicated

[mystic echo]

Time is a pain

That's why

[pine hemlock]

[mystic echo]

Programmers hate time

people change time

[clever mango]

Time. How does it work?

[mystic echo]

I've been dealing with locales recently

fkin kill me

[tight harness]

Is it not just a case of finding a city that uses that timezone and putting ${time.Continent/City} ?

[mystic echo]

Yes - that would do

But I was unaware SE accepted times in that format 😃

Since this is the documentation I had 😦

[tight harness]

The pinned message for support goes into better detail 😃

[mystic echo]

O damn

I skimmed the topic

my bad

Checked links, not text 😊

[tight harness]

It's alright 😃

[strange meadow]

is there someone i can PM a question to? it is an API question. Thanks!

[tight harness]

Probably best in #dev-chat

[blissful sand]

Hyper Cup is emty after every scene change 😦

[pine hemlock]

Known issue. Will be fixed as soon as possible. @blissful sand

[fiery lake]

Experiencing delays when I try to go to My Overlays

[spice geyser]

Greetings earthlings. So Tip Goal widget... is there a way to set up the starting amount? Like it's 1000 usd but I already got 500 before and I want to set it up to start from 500

[stuck hamlet]

https://streamelements.com/dashboard/session

Goals > Tip Goal

[spice geyser]

right. Thank you, good sir, madamme or apache helicopter ❤

[stuck hamlet]

np np

all of the above

[lament blade]

i cant figure out how to do a currency for my twitch stream, can someone help. there isnt an option for a currency thing

[clever mango]

Loyalty Settings tab 😃

[lament blade]

i dont see that on my screen

[clever mango]

Do you see the tabs on the left?

Or 3 stacked lines at the top left?

[lament blade]

yea

[clever mango]

Or

[lament blade]

oh kay

[earnest loom]

having an issue with the stream starting soon Rocket league non animated theme.

[clever mango]

care to explain?

[earnest loom]

trying to do the non animated stream starting soon does show up nither does the countdown

[clever mango]

in obs?

[earnest loom]

on the site or obs

[clever mango]

Are you using chrome?

[earnest loom]

no, but everything else worked up till this one

[clever mango]

what is not showing up?

[earnest loom]

the part that says stream starting soon and the countdown

its just blank

[clever mango]

The editor is the most common part of the site that doesn't work well with browsers other than chrome

[earnest loom]

i got on chrome and it still isn't working

[clever mango]

OBS uses chromium for browser sources so the site (especially the editor) is optimized for chrome

Ok

Has anything been changed with the overlay?

Or is it fresh?

[earnest loom]

fresh

[open crag]

dumb question perhaps but Chrome up 2 date ? cause mine is working

[earnest loom]

yeah it is up to date, been doing these all morning, and this is first one i have had problems with

[open crag]

weird

[clever mango]

I know what's going on

Open the STATIC TALK ROCKET LEAGUE overlay

That's actually the stream starting overlay

the one labeled STATIC START ROCKET LEAGUE is actually the STATIC TALK ROCKET LEAGUE

[earnest loom]

oh

ok

im just dumb i guess

lol

thank you

[clever mango]

We'll get that fixed

[shy aurora]

@open crag is that RL on pc ?

[open crag]

@shy aurora sorry I only play RL on Xbox (For now) but I guess you meant @earnest loom

[shy aurora]

fckme XD

[open crag]

I'll pass, but it's ok 😃 😛

[earnest loom]

yes i play pc

[open crag]

^^ @shy aurora

[timber quail]

hey @everyone can some1 help me with the problem, for some reason smiles from chat are not showing up on stream, only emotespplosions working correctly

its working on streamelements overlay but not working on OBS and stream

[clever mango]

OBS studio?

[timber quail]

nope, simple OBS

[clever mango]

That's the problem

[timber quail]

and there is no way to do it on OBS? 😦

[clever mango]

the old CLR browser source doesn't support many features

No, OBS classic hasn't been supported for a while now

Highly recommend upgrading to studio

[timber quail]

got it, thanks

[clever mango]

No problem

[river solstice]

Hi, I have a question about the counter command. Do I need to make two separate commands if say I want to make one just view the counter and show it, and another to actually add to the counter?

Actually, nevermind, I figured it out.

[swift oak]

Prob asked a million times, but i couldnt quite pin point it, but is there a way to change the chat bot name?

[clever mango]

Not at this time

[river solstice]

Okay now I have a question, how do you reset the counter back to zero for the count command?

[clever mango]

!cmd options <count name> -count 0

[river solstice]

Thank you!

[lost current]

New to timers. Don't seem to work. It says it posts every 30 minutes if NOT streaming, but I haven't seen anything in my chat

[stuck hamlet]

X amount of lines of chat too

x amount of lines, and then x amount of time

lines are first

[lost current]

Do not understand at all

[rugged glacier]

Hay I got got that bitstream app does any one know where I can get a url source for a donation goal

[lost current]

I'm at my dashboard>timers

[stuck hamlet]

Yes.

https://www.onslaught.ca/s/12mr55xi.png

There needs to be 10 lines of chat, and then if 10 minutes passes, it will post.

if only 5 lines of chat, and 20 minutes has past, it will not post, UNTIL 5 more lines are sent

[clever mango]

@rugged glacier the url comes from the overlay you create

Head over to My Overlays and create a new overlay

[lost current]

Created a timer with 276/400 characters set at 5 lines chat

[clever mango]

Then add the donation/tip goal widget

[rugged glacier]

I'm new at this idk

I'll figure it out

[lost current]

@stuck hamlet How do I know it is 5 lines of chat?

[clever mango]

Check out our youtube tutorials

[stuck hamlet]

1

2

3

4

5

5 lines

lines = different messages.

[clever mango]

@rugged glacier https://youtu.be/UuweQah3v00

[lost current]

I don't see lines in my editor

[rugged glacier]

Ty

[clever mango]

the timers post in chat

the line requirement is in chat

[stuck hamlet]

Lines are the amount of messages sent in your chat

https://www.onslaught.ca/s/kpp4trrc.png

[lost current]

Already setup SE overlays etc. Just do not understand timers and bots

The Tutorial vid doesn't help. It goes too fast with no real detail

[serene nimbus]

Pause?

[lost current]

I thought I made a timer. I put the name, typed my message at 276 characters used, hit submit and nothing

[clever mango]

Do you understand what a timer command is? (serious question)

Like what it's used for and where it is found

[lost current]

I apparently do NOT as I said I thought I did things correctly, but have NO clue what happened

[clever mango]

Ok

[stuck hamlet]

What do you think it does?

[lost current]

Thanks for treating me like an idiot

[stuck hamlet]

I'm not.

[clever mango]

It's not our intention

[stuck hamlet]

I'm asking you...

[clever mango]

We're trying to find out what you're looking for and help you get it

[serene nimbus]

No one here treats anyone as idiot we are just too much sarcastic....

[lost current]

Apparently I DO NOT KNOW HOW TO SET UP A TIMER!!!!!!!!!!!!!!

[clever mango]

The reason I asked my question is because you mention the overlay which has nothing to do with a timer.

So i'm just trying to figure out if a timer command is what you're looking for

So I can help you get what you want

[serene nimbus]

I would help if I would have PC right now. Someone just send him screen with example

[lost current]

I want something I assume is a timer to post a message in my chat at certain intervals like I see on Twitch all day long.

[clever mango]

Yes, this is a timer. It's a message posted by the bot every X amount of time as long as X number of chat lines have passed

The reason for the line requirement is so that the bot is not spamming the chat with the timed message even though no one is chatting

[lost current]

So people have to be chatting in order for it to post?

[serene nimbus]

I really need to watch those YouTube guides, maybe they are too fast...

[clever mango]

Not necessarily

It's all in the settings that you set for the timer

[hexed horizon]

Is there a way to make streamelements to read the donations?

[clever mango]

@lost current just a second while I look at your settings

[lost current]

Some of your YT vids are fine and some basically suck

There is NO real video that hand holds you WITH examples on how to setup a timer or a bot.

[serene nimbus]

Probably such those which I skipped.... He he

[stuck hamlet]

https://youtu.be/ua4_vvYQ0tQ?t=177

[clever mango]

If we did a hand-held tutorial for everything that StreamElements is capable of we would be making hour long videos

And many of them

But we have support here 24/7

and many other people have made their own tutorials for StreamElements on youtube

[serene nimbus]

Maybe this helps?

[clever mango]

But let's get back to the timer so we can get this resolved

Here is your current timer

[lost current]

Please! Hour long videos. It's called customer service. Texting here is fine for some things, but if proper vids are made then less people have to ask for support. Which makes your job easier

[stuck hamlet]

My job being easier means i have no job, no job means my kids dont eat

[slim cairn]

They tek dere jerbs

[serene nimbus]

@lost current use my screen

Every 10 minutes it post that message

[lost current]

@stuck hamlet Are you freaking kidding me?? There will ALWAYS be people that need support

[slim cairn]

Nah obviously you haven't watched South Park

[tight harness]

Hence why we have support here 24/7 and hence why having more videos will make little difference

[slim cairn]

That damn alexa took er jerbs

[stuck hamlet]

it was a joke, hence the

[lost current]

Ok so that is the excuse to not bothering to make vids in the first place. Wonderful!

[slim cairn]

Gray please just understand their choices

We don't need to argue

[stuck hamlet]

What do you mean, I literally made videos, a lot of the community members have made videos.

[tight harness]

We did make videos in the first place, I'm missing your point.

[serene nimbus]

I love getting support down here ❤

[lost current]

It's not an argument. it's freaking frustration!!!!!!!!!

[stuck hamlet]

We do our best in them, and try to keep them short so it doesnt waste peoples time. Not many people want to be sittint there through an hour long video, just to explain something that can take 2 minutes.

[shy aurora]

u are lucky im not one of them @lost current , i wouldnt even have helped u anymore

[stuck hamlet]

@lost current I have looked at your settings, they look fine.

All im trying to explain to you, Lines == messages sent in your chat. The option "LINES" has to be met before "TIME" option.

[serene nimbus]

OMG don't look at my settings! There can be nudies

[lost current]

Wow, you guys just love ganging up. Anyway, sorry, I'm sure you guys do a good job for the most part, but I have to go cool off now. Geez

[slim cairn]

Bye

[stuck hamlet]

What!?

I'm legit trying to help you here.

[serene nimbus]

@lost current burned out...

[slim cairn]

On just stop. He doesn't need to get an answer if he doesn't want one

[clever mango]

It's over.

If they would like to come back later for help they can

[slim cairn]

^

[serene nimbus]

OMG I'm so bored without my stream and SE drama... At home on Friday then support here I come!

[slim cairn]

Wek it isn't drama if we don't blow it up anymore. Just a "unusual" user.

[serene nimbus]

IKR

[stuck hamlet]

Can you guys stop?

Thank you.

[serene nimbus]

but still there will be more and one of them is me lol

Whoops ... Sorry @stuck hamlet

[slim cairn]

@stuck hamlet sorry. Was just justifying it isn't drama

[stuck hamlet]

@lost current Your bot is working fine: https://www.onslaught.ca/s/wye3gpt1.png

[serene nimbus]

Damn I'm too young! Can't join....

I hope he will lower the requirements in the future...

[clever mango]

The personal attacks stop.

This a community of streamers all here for the same purpose.

[slim cairn]

Again sorry.

[serene nimbus]

I'm serious! Or did I sound sarcastic again?

[clever mango]

Let's move on now.

[weary mist]

Anyways. If you need assistance, lets get that out of the way. Otherwise, we can move the conversation to #welcome and talk about ice cream cakes

[slim cairn]

That sounds amazing

[clever mango]

Ice cream cakes are my favorite cakes

[weary mist]

[river solstice]

Hi, earlier in here I was asking about how to reset the command timer to zero, was shown the input to do it is "!cmd options <name> -count 0" yet that isn't resetting the counter. Am I missing something?

Not command timer, counter, sorry.

[silk patrol]

@river solstice if you are using ${count name} you need to use the command !editcounter

[river solstice]

Okay, and for the !editcounter I put in the amount? say !editcounter -5 or something similar

[silk patrol]

!editcounter name number

[weary mist]

!editcounter name +5/-5/5, whcih ever you want

[river solstice]

Okay great, was messing with it again and it's working correctly now. Thank you!

[inland torrent]

Hey guys, I'm having problems using !setgame, it just says "something went wrong while trying to update the game.". Any help would be appreciated, thanks in advance 😃

[weary mist]

It could happen where the token the bot uses to update the title expired. Log out, log back int, then part and rejoin channel

[inland torrent]

Thanks @weary mist, that has solved the problem 😃

[weary mist]

😃

[bright junco]

Is there a way when someone tips to turn off the "Authorize Alert" or donation? Had someone tip and it was meant to make me jump but i did not know it needed me to press it

[clever mango]

Disable tip moderation

[weary mist]

lol

[bright junco]

Thanks

[clever mango]

SE was just looking out for your blood pressure 😉

[bright junco]

lol

[viscid steppe]

KappaGen only works in my Editor and not when people type emotes in my Twitch chat. This just broke yesterday. Anyone have suggestions on how to fix it?

[weary mist]

have you tried refreshing the cache on the overlay?

[viscid steppe]

Do you mean refreshing the link in OBS?

Not sure what the cashe overlay is

[weary mist]

right click browser source, click properties, scroll down, click button

[viscid steppe]

Just refreshed and nothing

[weary mist]

hmmmm

did you cahnge anything on twitch, password, name, etc

[viscid steppe]

Also, the Super theme that I'm using, no longer links to Twitch to have chat show up on the stream.

Nothing changed.

I did have a weird thing where OBS couldn't find my stream key and it wouldn't start the stream. I re entered my stream key into OBS and I can stream again. Think this is why my chat/KappaGen are broken?

[weary mist]

could be related. Try loging out of SE, logging back in, and forcing bot to part and rejoin

[viscid steppe]

I'll try that! 😃

How do I make the bot part and rejoin?

[tight harness]

There's a button on the dashboard 'Part Channel'

[viscid steppe]

I'm a dork

Found it

[tight harness]

😛

[thorny sequoia]

Anyone good with OBS?

I cant get it to record my bluestacks

[viscid steppe]

YAYYY! You guys fixed it! Oh my GOSH thank you!! @weary mist @tight harness

[weary mist]

😃

❤ @viscid steppe

haven't heard from you in a long time, glad to see you still live, lol

[edgy kindle]

@thorny sequoia What OBS are you using?

[thorny sequoia]

OBS Studio

20.0.1

[edgy kindle]

What capture are you using? Window, Game, or Display?

[weary mist]

oh

yeah

[thorny sequoia]

Trying to use window. but it just shows bluestacks as blank

display works fine

[weary mist]

you will have to use display for that

[thorny sequoia]

damn.

[weary mist]

its weird, but OBS doesn't register certain things as window/game, and that is where display thrives

[thorny sequoia]

hope it perfectly lines up with my overlay i just spent 4 hours making XD

[weary mist]

haha, that is always the trick

[thorny sequoia]

Welp ty 😛

time to stream and fine out

[viscid steppe]

I'm still around! 💜 @weary mist

[limber pier]

Hey guys, I am having a strange issue, whenever I set up an overlay it looks fine, but if I save and launch it, the bottom and right side are all cut off, this happens both in the editor and in OBS. Any idea what could be causing this?

[weary mist]

are you using one of the themes that have been pre-made?

[limber pier]

no just a few images / hypecup / kappagen on a blank template

[weary mist]

can you send me your link via DM

[limber pier]

sure 😃

[stuck hamlet]

is this how you want it? @limber pier https://www.onslaught.ca/s/yeiefj0d.png

[limber pier]

almost, just without the gap between the logo in bottom right

I have more stuff to add but thought I'd best fix this first 😃

[weary mist]

uh

[stuck hamlet]

https://www.onslaught.ca/s/2dzn3599.png

better?

[weary mist]

the link you sent doesn't seem to work

[limber pier]

thats great onslaught 😃

[stuck hamlet]

the link he's playing with hasnt been saved @weary mist

[limber pier]

I just opened the link myself and it works

[stuck hamlet]

huh?

this is a strange bugaroni

[limber pier]

even tested a sub and it shot some emotes

very strange

[weary mist]

worked the second time

weirdly enough, the current one cuts off at the bottom

[stuck hamlet]

THIS IS S T R A N G E

[stuck hamlet]

https://www.onslaught.ca/s/rufajm9y.gif

I JUST CLICK

and it bumps up

lmao

[limber pier]

yeah same

but if I save and reopen, it has moved back down

[stuck hamlet]

alright

seems like it gets bumped down no matter where it is

@weary mist can you try and recreate

KappaGen on left, cup across the bottom, and image

currently streaming

I think i fixed @limber pier

refresh and check

[weary mist]

the page doesn't not appear

[stuck hamlet]

wrong link for you

sec

[weary mist]

lol

loooks good to me

[stuck hamlet]

yea, seems to work now @limber pier

[limber pier]

excellent 😄

[stuck hamlet]

i gotta stream, let me know if you get this strange bug again

[limber pier]

have a good stream, thanks a lot. I guess I can edit this now without moving everything right?

[lament blade]

@weary mist

[weary mist]

yeah, you can also lock them in the layers section

@lament blade

[lament blade]

Hello

[weary mist]

how goes it

[lament blade]

Goes well. I need something to keep me awake. I got 5rs of sleep last night before my stream. Finished stream and fell asleep around 3pm and just woke up 30min ago.

[misty wagon]

Bear foam to add on those cups 😉

[sinful sorrel]

Any who can help me out here 😃 ?

[stuck hamlet]

just ask away

[weary mist]

plenty, ask away 😃

[sinful sorrel]

Ah oke thanks 😃 i just went to Affiliate on twitch and a awesome dude subbed to my channel 😃 But there is no data on Recent Subscriber in my overlay

And i can't find the sub in the Ground Control app

[toxic otter]

Could be a twitch prime sub, i had the same issue with the prime sub, no alert or anything

[sinful sorrel]

Mmmh.. oke oke this dude was SUPRISE! And i was like uhhh what up? And he don't u have a sub notification ?\

[toxic otter]

Would ask if it was a prime sub, all my other subs go off except for prime

[sinful sorrel]

yeah it was

the sub for 2.50

[fresh fulcrum]

Hey how do I put a scene on my stream

it says "grab your scene links to your obs"

[toxic otter]

@fresh fulcrum do you have obs?

[fresh fulcrum]

Yes

[sinful sorrel]

@toxic otter Thanks for the info 😃

[weary mist]

@toxic otter @sinful sorrel so, there is this thing with those subs. People can choose not to alert them, which doesn't alert the API

[astral epoch]

question: with the new {count <name>} and {getcount <name>} is there a way to set the initial value of <name> ?

[sinful sorrel]

@weary mist @toxic otter And where can i find this, because i didn't choose this to not to alert me.

[toxic otter]

So first you need a scene, after that you need to add a source, for sources such as overlays from stream elements it will need to be a "browser source" and you need to put the link of your overlay in that spot, understand @fresh fulcrum

[weary mist]

@sinful sorrel it isn't for you, its the choice of the person subbing

[toxic otter]

@sinful sorrel the other person would have to turn that on, it's in their "channels and videos" tab in settings i believe, either that or prime settings

[sinful sorrel]

Aah oke, thats the choise of the subber

Oke thanks!

[toxic otter]

Yes

Glad we could help

[sinful sorrel]

Also any knows an illustrator, who makes Twitch emotes?

[toxic otter]

Yes, but it costs

As do most

[sinful sorrel]

Not that much tough?

[weary mist]

you can post in #creative-chat, we have several creative streamers in here

[toxic otter]

I paid $60 for all 3 of mine but i almost have that back through subs and bits

[abstract elm]

Hello! I have a few questions. Currently im streaming off of OBS / Twitch App when I'm outdoor. Is there anyway to get overlay / notifications as well as their notes displayed during stream?

[weary mist]

As far as I know, not through the twitch apo. But through OBS, yes

t

[misty wagon]

https://www.youtube.com/watch?v=Dp9GPPbJKKw
https://www.youtube.com/watch?v=FC7bHc9hJlg&t=10s
For your next Latte stream @abstract elm

[abstract elm]

@misty wagon good seeing you here 😃

[misty wagon]

Ssst, I'm supposed to be sleeping 💤

[abstract elm]

Good night! Don't drink too much Lattes @misty wagon

[shy stirrup]

any clue why my command aliases and keywords are not saving?

nvm im forgot to press enter

[weary mist]

heh, that can happen

[rotund coyote]

Hello, need import currency AnkhBot R2 to StreamElements

[pastel abyss]

I recently added the stream starting in 10 minutes timer overlay into obs but it's stuck on 1 second. Does anyone know how to reset it back to 10 minutes?

[weary mist]

if you have the box "Shutdown when not visible" checked, every time you make it not visible then visible, it will restart @pastel abyss

[strange pagoda]

Does SE have YT stream support?

[weary mist]

VERY soon™

[strange pagoda]

How soon™ if I may?

Watch it be tonight lmfao

“Cat’s out of the bag, fuck it”

[weary mist]

lmao

It has been a huge undertaking, incorporating everything into youtube. Twitchcon is a great target

[strange pagoda]

Hinting intensifies

Cheers mate, I’ll keep an eye out

[lament blade]

Can SE make a Overlay fpr Farming Simulator 17? This GAme Stream Many Peoples

sorry for my bad englisch

[brisk hamlet]

i started a new overlay and im adding my follower variations. when i click on the event emulator the one that shows up in the editor is different than the one in obs....halp

[weary mist]

@brisk hamlet make sure to hit save, and then also refresh cache in OBS

[brisk hamlet]

okie dokie, i will try that. thanks you 😃

sweeeet it worked @weary mist

[weary mist]

👍

[lament blade]

Will tipping always only be through Paypal or direct with CC at some point?

[weary mist]

there will be many more options that just paypal, coming soon™

[lament blade]

Awesome thanks

[weary mist]

👍

[rough cradle]

is music requests down?

bots broke yo's

2+ streams no commands it will respond to

well now it's working

nvm

[weary mist]

[ancient iron]

Hi all, is there a way to increase the counters in a command? i can't seem to find the counter displayed anywhere. I am re-creating all my commands from deepbot and i don't want to reset my counters to 0

[stuck hamlet]

!editcount $(count NAME) -1/+1/0

[astral epoch]

thanx onslaught - I asked a similar question a while ago 0 worked perfectly

hmm spoke too soon 😦

[stuck hamlet]

[astral epoch]

I have a command to increment the counter using (count name) and another command to display the current count using (get count name) but using the edit count above with the count name doesnt work

[ancient iron]

i'll try the !edit count and report back in a few mins

[lament blade]

Is there a command to use in channel so viewers can see how many entries they have in a giveaway?

[stuck hamlet]

unfortunately not, they can see it on the website

@astral epoch let me have a look

[astral epoch]

ty

[stuck hamlet]

i dont see you having any commands

[lament blade]

If this something that may be able to be added later, or a way the streamer can see how many tickets each viewer has

[astral epoch]

oh sorry not my stream - stream is dierin_

[stuck hamlet]

We will definitely expand on that @lament blade 😃

oh Dierin

[lament blade]

Awesome thanks.

[ancient iron]

!editcount name 625 worked

so does +1 -1 etc

[stuck hamlet]

yea +X

or -X

[ancient iron]

$count etc is not the right syntax

[stuck hamlet]

or to set it to something just X

[ancient iron]

the bot responds with the correct syntax anyway

[stuck hamlet]

[ancient iron]

streamelements: @ancient iron, usage: !editcount <id> +1/-1/123

[astral epoch]

ahahaha well blame scalper, I copied some commands he put in ;p

[stuck hamlet]

!editcounter Edit a custom ${count <name>}/${getcount <name>} counter

¯_(ツ)_/¯

can be easily misread

[ancient iron]

easy fix so all good

next questoin, can we use a command to trigger an audio file and gif, via overlay ?

[astral epoch]

${count moist} & ${getcount moist} is what the command is using

[stuck hamlet]

only as a redemption

[astral epoch]

but using !editcount (moist) doesnt increment

[ancient iron]

oo that might work

[stuck hamlet]

!editcount moist +1/-1/0

[astral epoch]

that worked - I was putting in $(moist)

[lament blade]

Question, if doing the giveaway and you allow entries through chat will it still update how many entries you have on the giveaway page?

[astral epoch]

thanx for the help @stuck hamlet and keep up the great work

[stuck hamlet]

yes @lament blade

[lament blade]

I have someone in a friends channel that is saying that they can't see how many entries they have on the giveaway page

[stuck hamlet]

they may have max then

or they arent signed in

[ancient iron]

i have created the redemption in my overlay now is there a way to trigger it via chat command ?

[lament blade]

For your store?

[stuck hamlet]

!redeem item

wait

you create the item in your store

[ancient iron]

i just want to charge my viewers 50 points to display a gif and play an audio

[stuck hamlet]

not your overlay

[ancient iron]

oh

hmm

ok

[stuck hamlet]

yea

that would be a store item

[ancient iron]

ok brb 😉

thanks for the help

i assume the name has to allign between the store and the widget ?

[stuck hamlet]

pardon?

[ancient iron]

to trigger the redemtion

[stuck hamlet]

the widget is for all store redemptions

does not have to be the same name

[ancient iron]

ohhh

cause you can apply audio there as well

so the store item would have its own then the widget would have one for all of them ?

[idle flare]

@here when using ground control music, my default go to playlist plays, however when someone !sr it immediately starts their song instead of finishing teh current song

[stuck hamlet]

thats its functionality

does that on the page too

So basicaly everything is controlled by the store @ancient iron

just remove the sound and image from the widget

[ancient iron]

ok i think i have it

[stuck hamlet]

tbh, havent used Store

[ancient iron]

only thing is the command is !murloc, and then the response is !redeem murloc

[stuck hamlet]

soooo dont have much expirence

[ancient iron]

which means the bot is trying to redeem

and thats where it falls over

[stuck hamlet]

Command, unfortunatly, must be !redeem name

[ancient iron]

yep

[stuck hamlet]

you can change !redeem to whatever youd like tho

[ancient iron]

ok might be a training my viewers thing

[stuck hamlet]

!play murloc, if you want

[ancient iron]

yep

[stuck hamlet]

but then all your other store items will be !play too

[ancient iron]

so with what you know can i have another redemption which would play a second gif (have a murloc on the current redemtion widget)

or is it just the one image for all redemptions

[stuck hamlet]

different

sorry for short answers playing pubg too :p

[ancient iron]

all good

[stuck hamlet]

you can have them all be different

it depends on the picture you upload to the store

or the sound

[ancient iron]

this is where i am getting lost, how does the store redemption link to the overlay redemeption

lets say i have 2 overlays redemptions one with a murloc gif and the other with a chicken dinner

i do !redeem murloc, it plays the murloc audio from the store page and the murloc gif from the overlay page

if i do !redeem chicken it will play what ever sound from the redemption page and then the same murloc from the overlay ?

or how do i link it to a second overlay with a chicken gif ?

[stuck hamlet]

1 widget does all your store items

[ancient iron]

and i can only assign one image to the widget

which means i can control the audio but not the image

audio contrlled via redemption page

image via widget

?

[stuck hamlet]