helpdesk-twitch

[stuck hamlet]

Of course there is @formal zinc Gimme a few minutes and ill help you out

we have plenty of streamers on xsplit

[upper steeple]

same with bday10 and kappa

but when you emulate a cheer it shows kappa, bday etc in the cup

[formal zinc]

@stuck hamlet i think the issue is that when i tried to make one the very first time, i didnt pay attention when it asked the resolution (and keep in mind i picked one from the "themes" page). So it made it to 1920..... well xsplit doesnt have a fancy "fit to screen" option like obs. but i HAVE to use xsplit. so i tried to delete all the overlays it put in "my overlays" and start over. But i'm guessing its just keeping that original option of 1920, bc when i tried to select that same overlay again, it didnt ask for the resoluion

now i can click on "create blank overlay" but then cant add any of the themes to it..... so im at a loss here

[stuck hamlet]

gimme a few minutes

[formal zinc]

👌

[stuck hamlet]

All of our Themes are 1920x1080. so forget about fixing it SE side.

Let's fix it Xsplit side

btw, why do you HAVE to use xsplit?

[formal zinc]

partner

[stuck hamlet]

you're a partner with xsplit?

[formal zinc]

well technically, the organization i own is, not me personally, but yes

[stuck hamlet]

you have to create an account to use xsplit

[formal zinc]

yes i have an account

i get it free

[stuck hamlet]

i didnt say you haha

[formal zinc]

ohh lol

[stuck hamlet]

i meant like

[pine hemlock]

I think onslut means he's trying to install it

[stuck hamlet]

eww

[formal zinc]

haha

[stuck hamlet]

yea i have the cancer on my pc right now

[formal zinc]

huh

[stuck hamlet]

i dont see the issue here

[formal zinc]

thats what im seeing

[stuck hamlet]

my xsplit: https://www.onslaught.ca/s/mal1pjqw.gif

i can resize fine

can you show me the settings of your WebPage?

[formal zinc]

when i 1st add the source, this is how it comes up

after i drag to resize.....

[stuck hamlet]

yes yes

but what are your settings for it

[stuck hamlet]

yea..

the custom reso is suppose to be 1920x1080

[formal zinc]

YOWZA!!!

well im dumb

[stuck hamlet]

happens to all of us

[formal zinc]

smh

i was thinking backwards haha

thanks for the help man!!

[upper steeple]

when i repeat activites from my activity feed for example blah blah cheered bitboss10 the hype cup on my obs doesn't drop anything. Same with bday and kappa
but when you emulate a cheer it shows kappa, bday etc in the cup
Was just repeating this in case it got lost in the mix

[stuck hamlet]

oh yea, forgot to answer you, pubg had my interest

im pretty sure thats suppose to be like that

[upper steeple]

to not show bitboss, kappa, bday etc when i refire cheers?

but show in emulations

[stuck hamlet]

emulations of course, it's for testing purposes

I'll mention it to the team, to see if it's meant or not tho

but to me it makes sense not to repeat cup things

[upper steeple]

it refires cheer1 etc fine

[stuck hamlet]

oh

[upper steeple]

just doesn' show other cheer motes

[stuck hamlet]

then broke i guess

[upper steeple]

gotcha

[stuck hamlet]

we are fixing things tomorrow tho

so ill see if we can add that

[upper steeple]

cause if its not working on a refire pretty sure its not gonna work when its a real cheer

[stuck hamlet]

for custom cheers, it currently doesnt work for 2-99

but works on 1/100/1000

i believe

something like that

it's gunna be fixed

[upper steeple]

i'll hold off on the hype cup for now, but i'll keep fiddling with it see if anything else is buggy

[stuck hamlet]

there's a new engine tomorrow for the cup, but we'd like to hear about bugs to see if it'll effect the new build

[upper steeple]

👌 will do

[swift solstice]

so i cant seem to get the twtich chat widgit to work?

[edgy kindle]

@swift solstice Are you using Studio by any chance?

[swift solstice]

no i am not

OBS

[lament blade]

is there a way to get rid of the LUL emote from the emotesplosion? it's on no matter what I do.

[clever mango]

Kappagen widget settings has a tab for emotesplosion. You can choose the emotes

@swift solstice If you're using OBS classic you should really upgrade to OBS studio on the OBS website. OBS classic is deprecated and the CLR browser source is quite broken

[thorn oyster]

May I ask if there is a way to remove a name from the "All Time" leaderboard for loyalty points? It's been fun hearing people joke about catching up to others and I'd rather not have them competing with Moobot and this faegwent program that pops up in a lot of streams.

[clever mango]

Names are not able to be removed currently. You are able to zero a user's points on the current leaderboard and exclude them from earning points in the future

[upbeat topaz]

Any chance on the site being allowed to work on 720p monitors correctly? When I try to edit some of my overlay settings on the left column, the edit area goes above the DIV border and there's no scroll bar to scroll up to the toggle to close the edit bar for the text / animation / positioning etc.

[lament blade]

@clever mango I know. I have all of them turned off except the ones I want to use and that one is there no matter what.

[clever mango]

@lament blade Is it the twitch or BTTV emote?

Try refreshing the cache of the browser source that has kappagen

[lament blade]

bttv emote. it's showing up in my stream as well

like in obs

[clever mango]

Fixed on stream

[lament blade]

Thanks so much @clever mango!

[stuck hamlet]

24 minutes Terra? whatchu doing? taking your sweet time!?

this needs to be cut in half! need to support more

[clever mango]

Quality over Quantity

[stuck hamlet]

[clever mango]

[weary mist]

need to bring more people to support then

[next spruce]

is there anyway I could have a dev of mine make an API for !song using this site? http://youtube-playlist-randomizer.valami.info

[weary mist]

@next spruce #dev-chat are where the smert people lurk, though its a sweet idea 😃

[stuck hamlet]

that site doesnt look like it has api?

[pine hemlock]

make it have one @stuck hamlet

[stuck hamlet]

sure

[next spruce]

What module is !song controlled by?

im trying to turn it off

[stuck hamlet]

Not a module, its controlled by Song request

[clever mango]

song request disabled = !song disabled

[next spruce]

I need to disable it

without disabling song request

because im going to use twitch eco for !song

[clever mango]

you can rename the command

[next spruce]

perfect

thanks

[vocal wren]

@hasty steppe @silk patrol thank you for the message back, so am i muting somthing in the webpage or the obs.. if i mute the webpage completlly wont that mean i wont hear the music on the song requests.. could you tell me how to do this.. step by step.. im not quite sure what you mean.

[green solar]

Hey

I have a short question that is probably obscenely obvious, yet I cant seem to find it

Just do @green solar when you get back to me, because I only have mentions and messages turned on for my notifications. It isn't urgent or anything, just get back to me when you have the time

[stuck hamlet]

you should probably ask your question first

[green solar]

Oh right, sorry

Whoops

Where is the themes button now? I can't seem to find it anywhere. Upon that, how can I change the AlertBox animations to have more than just "Left Shark"? I see a lot of streamers do it, and it seems professional, kind of like it is built in, and not made or found themselves

I know WHERE to change the animations, just not how. I saw the YT video on using the Overlay editor, and the themes button is replaced by a "Data" button now

[pine hemlock]

Theres a themes gallery button on the left side navigation panel after you login.

To change the alert image, add an alert box to your overlay, click the cogwheel and hit change image and upload your own image

You should use chrome while vieiwing the site if you're seeing weird things atm

[green solar]

Yeah, I use Chrome, thanks for the help. I knew it was obscenely obvious XD

[pine hemlock]

@vocal wren Not sure what you're having issues with, If you have the song request page open it has nothing to do with double follow alert/host sounds. You don't need the overlay open on the site if you have it in your obs. also make sure that "Shutdown source when not visible" is checked under your browser source properties

make sure you dont have multiple overlays with alert boxes as well

[green solar]

Another question, any idea what kind of alerts I should use? Like, size and accepted formats? Is it possible to use GIFS, and if so, how can I make the BG transparent like the built in one?

[pine hemlock]

Gifs support transparency, find something on the web if you don't know how to create gifs. You can resize the alerts if your image is large after you upload it
@green solar

[green solar]

Awesome, thanks

Thats all from me for now, I gotta spend these last 20 minutes to get an Overlay for my stream

[vocal wren]

@pine hemlock i have my obs open with my layout on streaming, i also have the webpage for stream elements open on the song request page.. when i get a follow the music plays double with about 1sec delay but my viewers only hear it normal.. its just annoying on me realy.. where is that shutdown on source option please

[stuck hamlet]

In your source

Right click on your browser source, and hit properties

[vocal wren]

tried that.. its still doing it.

[pine hemlock]

Are you positive theres no other sources with a follower alert? Not sure how you're only hearing it twice and not viewers

You can try refreshing the cache of the browser source under the source properties too

[green solar]

Is there any way to reduce the resolution of super themes without offsetting everything?

I stream on 720p60, not 1080p

[pine hemlock]

Is your resolution 1080

[green solar]

I stream at 720p, but my base resolution is 1360x768

[pine hemlock]

I dont think they downscale correctly without you having to move things

[green solar]

Oh, alright, awesome

[ebon forum]

did i miss something about xsplit again?)

[pine hemlock]

Think we solved it

[next spruce]

Is there an option for super mods to be able to shut my stream off? (in extreme cases - maybe I fall asleep etc)

[tight harness]

To my knowledge there's no way to shut your stream off other than through your stream software or an employee of Twitch shutting off the stream for whatever reason, such as you falling asleep etc

[wooden moss]

Hello! I apologize in advance for mistakes, I don't know English perfectly.
I am asking for help!
I am intresting in flying smileys on the screen.
I was looking for how to do it, but in the video there is only an old version of the site.
Please, help me, I want it on my stream!

[silk patrol]

@wooden moss

1. Go into My overlays
2. Create an overlay (if you don't have one already) and edit it using the pencil icon
3. Go into Widgets using the top bar
4. Add the Kappagen widget
5. Configure the widget to your liking
6. Save and launch the overlay.
7. Copy the link from the new tab that opened in your browser
8. Add a browsersource in OBS Studio, paste that link you previously copied and put 1920x1080 for the height and width.
9. Enjoy!

[wooden moss]

@silk patrol I'm sorry, but I can't deal with 3. =_= I don't understand where is "widgets"

[silk patrol]

@wooden moss once you have created your overlay, edit it using the pencil icon, then it's at the top

[wooden moss]

in processing

@silk patrol Thank you! My hero!

[silk patrol]

You're welcome!

[wooden moss]

[silk patrol]

@wooden moss I'd follow you if I'd speak russian, but all I can say is Privet and Karacho 😃

[wooden moss]

@silk patrol nice!

@silk patrol Can I change it "Emote duration on screen: 5s" ?

[silk patrol]

@wooden moss of course, it ranges from 1 to 60 seconds

[serene nimbus]

is it possible to rotate the image I uploaded?

[tight harness]

Not yet but it was suggested relatively recently

[serene nimbus]

uhhhhh

[tight harness]

You could rotate it outside of the overlay manager and upload the rotated image that way

But you can't use the overlay manager to rotate it if that's what you're asking, but like I say that was suggested recently

[oblique galleon]

Helo? Why does my overlays say "no data" on recent followers etc, does it not import this from the twitch account or what? :S

[silk patrol]

@oblique galleon we can't know your events from before you joined us. it will get filled up from now on

[oblique galleon]

Thanks! 😃

[echo shuttle]

Heya! The animated League of Legends overlay is lagging like heck just on the preview on OBS without even turning the stream on, any tips?

[serene nimbus]

is it possible to add a transparent square on the background?

[silk patrol]

@serene nimbus you would have to do that before uploading the file. The editor displays file, it's not a graphical tool like photoshop

[serene nimbus]

but I cant download the IMG fails of a default themes 😭

[silk patrol]

@echo shuttle can you share you PC specs? animated overlays are pretty heavy, since your pc has to load multiple video files

@serene nimbus oh. which background are you talking about?

[echo shuttle]

Oooo how do I do that

[silk patrol]

@serene nimbus there are plenty of ways to do what you wanna do, you just need to be more creative 😉

[serene nimbus]

blue theme

intermision blackground

[silk patrol]

@echo shuttle just tell us what CPU you are using

[echo shuttle]

I have an I5

If that's right?

[silk patrol]

@echo shuttle an i5 is barely enough to stream in the first place, so it won't allow you to use animated themes

[echo shuttle]

Ahhh right

So upgrade to an i7 would fix it?

[silk patrol]

@echo shuttle should do yes, but I can only recommend ryzen, more cores for less money

[echo shuttle]

Tyvm 😄

They sell 'em on amazon?

[silk patrol]

of course

[echo shuttle]

Got a link if you dont mind?

Im a bit of a pleb when it comes to PC parts

[silk patrol]

I can, but since you would need a new motherboard and probably ram if you have an old i5, it might be faster for you to look at pre built systems

[echo shuttle]

Ive got 16gb RAM

Ahh...

How annoying

[silk patrol]

keep in mind that i5 only have 4 cores and 4 threads, a decent setup to stream requires 4 cores and 8 threads, so an i7 and above, or ryzen 5 and above on AMD's side.

[echo shuttle]

mmmmm

[silk patrol]

and it's not about quantity of ram, newer chipsets uses ddr4, if you have an old system, you might be on DDR3

[echo shuttle]

God damnit haha

[rocky cloak]

Hello! Can you help me? Can i make different alerts for different store items on the overlay? Or i can make only one alert, witch will show on the screen, whenever someone redeems different items? Or I do something wrong thank you 😃

[silk patrol]

@rocky cloak Hi! the text will always be the one you type in the store redemption widget settings, but the alert will use the sound and the image you put on your store item, so it's different everytime. if you don't put any image/sound on your item, it will use the one specified on the store redemption widget

this way you can have a default look for basic item and specific looks for special items, or you can make them all unique snowflakes

[echo shuttle]

Oh and one last thing thanks for the help so far - how come my overlay is saying no song when I have stuff playing on spotify?

[silk patrol]

@echo shuttle if you look at the current song widget, you'll see that it only works with plug.dj dubtrack.fm and our song request feature that uses Youtube

[echo shuttle]

ahhhh damn

[rocky cloak]

@silk patrol if I understand you, I can use one "Store redemptions" widget on the overlay. And, then people redeem different items, this widget shows different alerts, which i make when create items?

[silk patrol]

@rocky cloak nailed it

[rocky cloak]

@silk patrol thank you so much!

[severe palm]

Hello, I'm a mod in a stream and the streamer is having problems with the bit cup. The one appearing on screen is not the one she is choosing in Stream elements settings. I have a clip showing the problem. Just looking for ideas on what it could be so I can point her in the right direction
https://clips.twitch.tv/RockyTenderNuggetsPipeHype

[upper steeple]

did the fixes on the hype cup get pushed out today?

[weary mist]

@severe palm did she hit the save button upon selecting the new cup?

[severe palm]

hmm didnt change cups at all, new one came out of no where

[silk patrol]

@severe palm you said : The one appearing on screen is not the one she is choosing in Stream elements settings. So maybe she forgot to hit save when choosing a cup.

What she can try to do is go on the overlay editor, delete the cup widget, and add it again. This should fix the issue

Also, if she was using the old cup from months ago, we just released a new one, so it might be why she sees the default design of the new cup.

[echo shuttle]

Is there a way to change the overlay webcam widget size? Struggling atm im in the editor

[severe palm]

No worries, I'll pass that on. Thanks guys.

[silk patrol]

@echo shuttle yes you can rezise it. if you click on it once, a small black square will appear in the lower right corner, allowing you to resize it. but keep in mind that it will keep its aspect ratio, in case you wanted it to be 4:3 instead of 16:9

[echo shuttle]

For some reason its not the right size for my logitech 1920x1080 webcam?

[pine hemlock]

Don't forget you can resize and crop your cam in obs itself

[echo shuttle]

The Width and Height is all messed up 😒 Ahh that might do it

How do you crop it without messing up the aspect ratio?

Like stretching it etc

[pine hemlock]

Add a filter to your cam source. Pretty sure it's just called crop

[silk patrol]

@echo shuttle if your webcam has a resolution of 1920x1080, it has a 16:9 aspect ratio, so it should fit. you might have screwed the preview in obs

[echo shuttle]

Hmm..

Fuck

How do I reset a widget? lol God damnit

[silk patrol]

you delete it and add it again, if it's a premade one from a supertheme, you have to reset the whole theme

[echo shuttle]

Ah.. Ty

[silk patrol]

also, if you haven't saved, you can just hit exit and go back and everything will be back

[echo shuttle]

It doesnt fit in either 1920x1080 or the device default option in obs settings I'll show you both..

Device Default Setting

1920x1080 option

Theres blocks either on top or on the side?

[stuck hamlet]

@ripe herald

[ripe herald]

@echo shuttle I can send you other files cam similar, but this theme was not done by me so i don't have those files

tnx @stuck hamlet ♥

[cinder lotus]

maybe someone can help me: I have imported the donations out of twichalerts and while cheers, subs and so on are completely correct it is not showing me the right stuff for donations. Is it not possible to use the twitchalerts for donations and have it showing in Streamelements after? I thought after the linking it is changing the info correctly between both sites

[echo shuttle]

So its the webcam overlay thats wrong or is it my webcam thats wrong?

[ripe herald]

i would say webcam overlay 😄

[echo shuttle]

Is there one thats similar?
😄

[ripe herald]

yeah sec

if that helps

[echo shuttle]

Ahhh Pogchamp ty mate 😄

[ripe herald]

np

[weary mist]

@cinder lotus no, all we can do is import the tips. If you want tips to show up in SE, you would need to use our tipping page. We don't take any money, offer more customization of the page, tipping presets, and even tip moderation

[cinder lotus]

ah I see, the problem is that you are only allowing paypal right now

and I would like to have credit cards as well

[pine hemlock]

Credit cards can be used via PayPal without someone logging in to PayPal.

[cinder lotus]

they can? interesting

how is that working?

are people seeing that instantly?

[pine hemlock]

Been that way for years

[serene granite]

anyone that goes to your donation page and isn't logged in to paypal will see a page asking them to enter their credit card

[pine hemlock]

Oops

Lul. Mobile

[serene granite]

😛

[pine hemlock]

I was aiming for the reaction

[long garden]

Hey folks!

I just imported my commands from Nightbot and it mostly worked, but one thing is a bit of a disaster...

the "quotes" command got totally borked

SE is both giving me "quote 0" for every command and simultaneously saying it can't find a quote

Having similar problems for other context-based commands

[brave sundial]

I'm having a issue where my gamewisp subscriber alert doesn't pop up even though I have successfully integrated my gamewisp account with my stream elements

[pine hemlock]

The variables aren't the same between nightbot and SE which is the issue with your following command. You'll have to manually edit those. Our variables are listed on the site where the bot commands are located.
I'm not sure if a nightbot import imports quotes

[stuck hamlet]

@long garden we don't use touser, we use ${1}

[long garden]

Gotcha

Worst case, I'll have to manually copy the quotes over to your quote command

[stuck hamlet]

@brave sundial That would unfortinately be due to Gamewisps API being down.

[long garden]

There's an SE quote command, right?

[stuck hamlet]

yes boss

[pine hemlock]

!quote add

Replace add with remove for adverse effect

[limpid urchin]

To create animated Overlays: What type of files are supported?

[brave sundial]

@stuck hamlet ok thank you

[stuck hamlet]

Gif and webm @limpid urchin but definitely recommend Webm

[limpid urchin]

thanks

[clear axle]

what's the requirement for chat logs to show? mine is blank and i'm not sure why

[tight harness]

Has anybody spoken since you enabled it?

[clear axle]

yes

[zenith nova]

hELLO'

i have little problem 😃

with streamelements

i got one subscriber but streamelements didnt accepted it - also doesnt came any alert and stuff, but in twitch i can see the new subscriber

[serene granite]

you don't see it on https://streamelements.com/dashboard/activity ?

[zenith nova]

Nop

but i can see it on twitch dashboard

[clear axle]

same^

[weary mist]

but did the alert show up via twitch chat when the person subbed?

[zenith nova]

nop - usually does

this time nope

[pine hemlock]

twitch proably broken from apple event

[zenith nova]

its very important beacuse i got giveaway soon and he sohuld get instantly 250 points etc

and subscriber bonus 😦

[serene granite]

are they on your chat right now?

[zenith nova]

yea

should be ofc

[weary mist]

you can do !bonus <username> 250, and !level <username> 250

[serene granite]

ask them to check if they have a Share button at the top of your chat

[weary mist]

or that ^^

[pine hemlock]

Refresh first *

To see share button

[zenith nova]

Nop

theres no any share button

some have some not as i got answer

[serene granite]

if the alert of the sub didnt show up on your twitch chat we won't get the alert either

[zenith nova]

in chat there was alerts

alert

i mean showd

may i post picture here

u mean that alert ?

http://imgur.com/a/mHHZM

there u can see that he subbed...

[serene granite]

ok. did you change twitch username by any chance?

[zenith nova]

i changed my username like 3-4 months ago

[serene granite]

yea but it wasn't that, since your screenshot shows a follow alert

[zenith nova]

but today i got one subscriber more and that showed nicely in chat and alert and everywhere

[serene granite]

what's your twitch username?

[zenith nova]

kilbazgaming

soooo ....

do we get solution ? 😃

[pine hemlock]

He's looking into it.

[zenith nova]

nice big thanks for helping - just, i should roll the giveaway

but subscribers got higher change

[stuck hamlet]

You mean sub count went up?

[pine hemlock]

Hes a sub so his chance would be higher

[zenith nova]

Yup ....

and he even didnt got the 250 points for subbing...ü

[serene granite]

ok, seems like we missed the sub alert because some connection to your channel got reset, but the system is now aware this user is a sub so they have higher luck and get more points for viewing

[zenith nova]

what should he get automatically

[serene granite]

you just need to give them the 250 points manually

[pine hemlock]

https://www.cuda.live/s/fq2pq4n9.png

[zenith nova]

sure that he got 250 points ?

i mean 2x higher change

[pine hemlock]

He is a sub, so yes his chance will be higher.

[zenith nova]

but how i can get him to the laterst subscriber in overlay

??

thats the question

[pine hemlock]

You never asked that question but you can reply his alert if you see it in the activity feed and it should populate in the overlay

[serene granite]

nah its not in the feed

[zenith nova]

yeaa - wait trying to find her

[serene granite]

we didnt get the alert

[zenith nova]

yup

him

[serene granite]

make sure you give them the points manually, the rest can't be changed

[zenith nova]

hummm

how long time it take aproximently i can maybe delay little bit the giveaway

[pine hemlock]

It wont show.

The data was missed, no point in waiting

[zenith nova]

okay

next sub will count

?

i mean in alert and etc.

[pine hemlock]

You can go to Activity Feed -> Widget data and manually enter the username under "subscriber latest" and hit save changes and it will add the users name on your overlay if you want.

Next sub etc will count if the system is working correctly yes

[zenith nova]

lol ty

thats help alot

i ask somoone to sub

ty anyway

[hot finch]

in the overlays how do i change from $ to £ ?

[serene granite]

change your currency on https://streamelements.com/dashboard/tipping

[marsh gate]

Just waiting for streamboss like Streamlabs⏲

[serene granite]

streamboss ?

oh, a bit boss

🕵🏿

[rose geyser]

I have a couple of questions I'm still farely new to twitch I was wondering if someone could help me set up my overlays

[marsh gate]

@serene granite yeah I mean bit boss sorry😅

[lone cipher]

Question: Is there an easy way to reset a ${count} variable?

[weary mist]

yes

if you are using ${count}, then !cmd modify <command name> -count 0

if you are using ${count name}, then !editcount name +1/-1/0

@lone cipher

[lone cipher]

Does SE support command aliases? Like, having the SE bot call !editcount name 0 itself rather than a moderator doing it?

[stuck hamlet]

Yes support alias, but not self commands like that.

[lone cipher]

Ah k. Just trying to find workarounds for features that Nightbot has that are missing

[sly breach]

When I go into advanced settings for my subscriber alert and cchange the image when i press test subscriber alert its still at the defualt

[weary mist]

@sly breach remove the variation 😉

[sly breach]

thank you!

[serene nimbus]

Hype cup confirmed with 52 new followers!

[echo hound]

Hey @everyone - is it possible to make the donation goal start counting now instead of all past donations or whatever it's currently counting?

Like a "Lets pitch in for ___'s surgery!" kind of thing

[weary mist]

@echo hound yeah, you can set the value in your widet data

[echo hound]

All I'm seeing is "goal".

[weary mist]

you can get there either through the editor or activity feed

[echo hound]

I set it to 250$ because we need 250$, but right now it says $979 (100%)

But those 979 are money I made in the last month

Nothing to do with this campaign

[echo hound]

Ahh thanks

Very appreciated

Is it possible to somehow combine tips and cheers in the same progress bar?

[weary mist]

not at this time, though I believe it is a feature request

[echo hound]

Alright, thank you

I can imagine it would be a bit tricky since partnered people will get different sums from bits depending on where we live 😃

Taxes and whatnot

[weary mist]

yeah. we do have a cheer goal bar though, so that is useful for any area

[echo hound]

Eh yeah, but right now our campaign is 250$

So.. do I put like, 200$ in tips and 5000 in bits? 😛

But 5000 bit != 50$, it's like 35$

And then what if someone donates 250$ in tips, we don't need bits anymore, etc.

You get the idea

[weary mist]

I would go for the $250 in tips, mainly because you have top wait 45-60 days after the end of the month to get the money from bits. Tips you get right away

[echo hound]

yup

[sly breach]

is there a way to reset my tipping settings?

[echo hound]

Under data

https://i.imgur.com/6VRRoQ9.png

[weary mist]

👍 I put pics up a bit as well, about 20ish lines

[echo hound]

what

[weary mist]

wut

@sly breach are we talking about the tipping settings for the overlay, or the settings on the Tip Settings page?

[sly breach]

on the tip settings page

[weary mist]

I do not believe there is a way to reset to default at this time

is there something specific you want to change?

[sly breach]

I wanna know what the default tipping presets r

[weary mist]

kk, give me a minute, and I will ahve them

[sly breach]

ight thx

[weary mist]

3.33, 4.20, 6.90, 13.37 are the ones I know off hand

[sly breach]

ight, thank you

[echo hound]

It's a shame that when a winner for a giveaway is chosen

It doesn't display the winner

On the widget

Overlay widget

It just says "Waiting for a winner to be drawn..." forever

No real information

[weary mist]

I believe something like that is also on the feature requests list. It should be, isn't the first time I have seen this

[upbeat tree]

You guys might want to fix the Hype Cup https://clips.twitch.tv/SoftCulturedWheelPogChamp

[weary mist]

whats wrong with it, it looks like it works fine for me

[upbeat tree]

The Bit cheers are shown and the alert sound is played for them that I have set, but my alert sound for the donation doesn't work

Nor is it played

[weary mist]

so what you are really saying is there is something wrong with the tip alert sounds

[upbeat tree]

If I turn the hype cup off the Donation sound is played and the gif is played

[weary mist]

ok, I will let them know about the conflict

[upbeat tree]

I guess, I think more or less the hype cup is over riding the sound and gif/video be played for the alert box

[hasty steppe]

for the hypecup it says body type, I have it cet to circle, does that affect how the "coin" moves inside the cup or what exactly is that?

[weary mist]

yes. if you turn on the wire frames option, you will see the shapes that the bodies of the sprites are. Those define how they interact with each other and the cup.

[hasty steppe]

ah, nice! I'm working on creating custom "coins" for everything now. whew

[lament blade]

Hello!

[weary mist]

the frames will only work on the editor, so you don't have to worry about them showing up on stream

so you can leave that on if you like

@lament blade whats up 😉

[lament blade]

I'm new here, just joined.

[weary mist]

welcome 😃

[lament blade]

Trying to figure out how to use the overlay thing got the url but idk what to open on my obs studio to use the url for

[hasty steppe]

🙌 welcome

@lament blade Add browser source

then put that URL in there

[lament blade]

should I do it in a seperate window or in the window to

of* my game

Hello need

[lament blade]

Help

[tight harness]

@lament blade What do you need help with?

[hasty steppe]

@lament blade in OBS, click the + and then BrowserSource, the site will give you the URL, plug that into OBS and you're set

[lament blade]

I was on and after my net crash i relod the live

And my vwers lose the points

How is that possible?

[tight harness]

Which points in particular? for a certain event like a Contest or a Module?

[lament blade]

The normal points

Before i crashed

One vierws got 4 milion

After the crash 150

[tight harness]

Which user?

[lament blade]

Lotto971

He has got

400.000

And now he has got 150

[hasty steppe]

@lament blade did that work?

[lament blade]

checking it out now

[tight harness]

Did they !roulette all?

[lament blade]

I dunno cause he says to me

Was 400 and i see it 1 horu ago

You can check it ?

From a log?

Cause i crashed 10 min ago

[weary mist]

we don't keep point logs. But at this time, the only way people would be losing points would be because they are gambling them, or using commands that take them. Since the bot is cloud based, a crash on your end would not cause people to lose points

[lament blade]

Okay thanks so

Is not possible to se if

He gable it all?

[weary mist]

so 99% chance that if he went down in points, he caused it him(her)self

[lament blade]

okay it worked but the ratio isn't working

how do I get that ratio working?

[hasty steppe]

the ratio?

[weary mist]

@lament blade when you set up the overlay, did you change the width and height?

[lament blade]

width and height

[hasty steppe]

ah

[weary mist]

it is in the browser source preferences

needs to be width = 1920, height = 1080

then if your canvas is a different size, hit ctrl+f to resize it (after changing width and height)

[hasty steppe]

@lament blade

you can set the width and height there

[lament blade]

ah ty

[weary mist]

ty vish, I am not at a pc with obs

[hasty steppe]

NP, I fight with OBS daily so.. haha

[lament blade]

Do you guys put the brb, starting up in one scene scoure?

or do you guys put it in seperate places

[hasty steppe]

I have a separate BRB scene

and I can switch between scenes with a hotkey on my num pad

it's good for pee breaks 😄

For one of the games I stream

so on my numpad I just hit "2" and the BRB screen pops up (hotkeys have to be set to do that)

[lament blade]

what do you guys use talk for?

in terms of overlays

[hasty steppe]

I use discord for voice

[lament blade]

oh I mean it's in the overlays called talk

ex: Red Static talk and then a url

[hasty steppe]

I'm not following lol

[lament blade]

when you want to move your overlays into obs it says "Grab your scene links to your obs"

then it gives here is a url to brb, start, end, etc

there is one called talk and i'm not sure what i would personally use it for

[hasty steppe]

oh I have no idea

[lament blade]

yeah

idk either xD

Do you know how to restart the countdown for starting stream? ;c

[hasty steppe]

I know by just re-typing the time it starts it over

I havent used SE for countdowns I use a 3rd party software for count down/up.

actually, SE needs a count UP and I'd use it

[lament blade]

ah

I figured out how to reset it

[hasty steppe]

I use it to track how long we've been playing, because at 2 hrs in we take a break, then play another 2 hrs. Sometimes I lose track of time and don't look at the clock. If the timer were to go off in 2 hrs and play some sound/animation it would be nice 😄 hint hint wink wink

[lament blade]

ah

I see that these presets already have a chat box for me, but I don't really like the placements since I already have my own chat locations, so I guess some odd picture can fill in the slot. xD

[hasty steppe]

perhaps. I'm always messing with my overlays and changing things around

[lament blade]

^true

[hasty steppe]

Is there a way to create a line break in the alert messages?

[lament blade]

line break?

[hasty steppe]

nevermind, figured it out lol

[swift wing]

My skip button on songrequest doesn't work someone send help 😢 🔫

[hasty steppe]

a simple SHIFT+ENTER created a new line

[lament blade]

ah

so before I go into this

how many watch anime?

[swift wing]

🤢

[lament blade]

lol

[hasty steppe]

I'm picky about the anime I watch

[swift wing]

^eromanga sensei^

( ͡° ͜ʖ ͡°)

[lament blade]

cause my channel theme is aheago faces

..

( ͡° ͜ʖ ͡°)

I need to find the right ones to put as images to block the chat box thing I can't get rid of.. thing is I have to be very CAREFUL what kind I choose.

[proud pumice]

@weary mist @swift wing needs help 😃

[hasty steppe]

I think I might have found another bug?

[weary mist]

@swift wing what's up?

Hmm, let me test that oyt

Out

[hasty steppe]

When in cheer variation settings, then I go into the individual settings for each bit, Under the Highlight settings if I click the colored circle and the color selector opens, it doesn't properly save the color I choose. But if I type in the Hex code for the color it does.

so the selector is borked I assume

[weary mist]

@swift wing for the song skip, are you using the skip button in Ground Control, the song request page, or the comand from chat !skip?

[swift wing]

sorry @weary mist , but idk it'll just not work on both

randomly

then sometimes work

also while I have you, my chat isnt showing on stream, but it is on the website

[weary mist]

I tested it on all three just now, and the only time it didn't work was on the chat command, when playing off the backup playlist

[swift wing]

hm

[weary mist]

as for the chat not showing, could be a couple things. First, which broadcasting software are you using?

[swift wing]

obs classic

currently

i'll test if it works on studio

[weary mist]

ah

Classic hasn't been updated in 1 year and 12 days. The browser source on it doesn't have the things needed to handle the overlays 😦 Studio should fix that issue

[swift wing]

Ah that explains it

Studio runs like shite for me for some reason

tweaking it rn

[weary mist]

@hasty steppe verified bug 😃

[hasty steppe]

🙌 YAY I did a thing

[tiny lotus]

Can someone teach me how to follow variations work? I can't figure it out

[analog idol]

Does the 5000 bits donation fall through the cups for anyone else? (Not that I expect to ever experience that problem lol)

[clever mango]

Yes, it will be fixed asap

[analog idol]

Ah okay

[clever mango]

@tiny lotus If you set up variations, there are multiple alert options available when someone follows. In order to do this, Pick an alert randomly when more than one matches must be checked. If it's not only one of the variations will be used.

[toxic parcel]

Is there a minimum amount of bits that has to be cheered to appear in the cup?

[clever mango]

Nope

[lament blade]

I have a picture I want to use to cover up a chat box in my new layout but not sure if it's "twitch" allowed if anyone wants to help verify that tell me and i'll pm you the picture

[clever mango]

I guess I'll volunteer

[lament blade]

lol I went with a different picture.

[weary mist]

lol

[analog idol]

If I hit "prevent cup from moving", it appears slightly below where it should be. Then when I hit "put cup upright" it moves slightly up to where it should be

Before

After (where I want it)

[pine hemlock]

click upright and move the widget down manually?

seems to just be a visual issue with that specific cup image

cup is still in beta and is being worked on

[analog idol]

I've tried it with multiple cups, and they all spawn too low. It's an easy fix to just tap "put cup upright", but that's what a beta is for!

[pine hemlock]

yeah i see a few cups render too low

it'll be noted

[agile basin]

If I want my alerts to be differing sizes- do I need to create a seperate "alertbox" ?

[restive lantern]

@valid thicket Do you guys per chance have a sample sprite sheet/template that would be ideal for the cup? the animated stuff looks fantastic!

Disregard! I could "save as" the sub animation to see the layout! :)))

Actually - anyone know if there's functionality coming to differentiate tiered subs? E.g. add variations for $5, $10 & $25 subs/resubs?

[stuck hamlet]

@restive lantern we do have that, it's in variations :p

@agile basin yes

[restive lantern]

@stuck hamlet i can see the trigger for tier, and how to include the tier in the message, but not create a variation for a specific tier

by trigger i mean the test/preview

[stuck hamlet]

Ohhhh

I actually don't think we have that 🤔

[restive lantern]

Just a thought to add it as a variable 😄

e.g. "amount" "tier" "body type" etc

[stuck hamlet]

Definitely, also wanted to mention to the team adding cheer variations so we could test 👌🏼

Will write it down

[green solar]

I have a question

[restive lantern]

yes! i would love the regular cheers in there too 😃

thank you dude!

[stuck hamlet]

What do you mean by body type? 🤔

[restive lantern]

that's already a variable for (i believe) the collider on that particular element to dictate how it interacts with the physics - just one of the other variables ^^

[stuck hamlet]

Ask away @green solar

[green solar]

Is there any way to reduce the lag for the Stream Elements website? Even when my CPU is completely free, the website lags to hell and back. It's way worse when I'm streaming, because a lot of my CPU is away from Google Chrome

[restive lantern]

@green solar i noticed some lag also, it's gotten a bit better, but i can see the scrolling from the bit cup lagging atm

[stuck hamlet]

🤔 you guys experience lag when loading the site?

[green solar]

Almost every time I click on any menu button, or the sidebar, it takes about 2-7 seconds to respond

I have as much as a 15 second delay between clicks while streaming

[stuck hamlet]

Oh wow.. that's rough. What are your specs David?

So strange cause I'd expect it to happen to everyone, not just some people 🤔

[green solar]

Card name: AMD Radeon (TM) R7 370 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6811)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6811&SUBSYS_20151682&REV_81
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 10191 MB
Dedicated Memory: 2028 MB
Shared Memory: 8163 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: WET0154
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HDMI

That's my video card

[stuck hamlet]

And your CPU?

[green solar]

Hold on, let me just get it from canyourunit.com instead of a DxDiag

[stuck hamlet]

Just check your system properties

[green solar]

Oh shit. Duh. Damn im an idiot. I way overthink this crap XD

[stuck hamlet]

Alright.

Well that's strange 🤔

[green solar]

My system is a little outdated, but it runs every current AAA game on Ultra, shouldn't be lagging like this

[stuck hamlet]

Any errors in the Chrome console?

[green solar]

Let me check

[stuck hamlet]

Preferably a screenshot

[green solar]

Anything important there? Most websites give me two or three errors either way, most are irrelevant

[hasty steppe]

curious, is there a way to get the twitch chat widget to display bot messages too?

[green solar]

Just now realized there is a desktop app. Trying it out now, I'll keep you updated if it's laggy as well

[restive lantern]

@stuck hamlet sorry to bug you, thought of another one 😃 there are hype cup variations for 4.20, etc, but there is no option to set "exactly" that amount like with alerts. That might be handy too!

[agile basin]

Im testing out a custom variation for a tip amount of 4.20

However, when I go into the "emulate" with a custom amount of 4.20, it changes it to 4.2 and my custom variation doesnt work

[green solar]

@agile basin I made one too XD

[restive lantern]

@agile basin make sure you go into the advanced section and remove the sprite sheet if it's not a sprite

[green solar]

My custom variation works, with the new sounds, but it also is 4.2. I think it just does that

[restive lantern]

same thing happened to me 😃

[agile basin]

advanced section... hmmm

thanks~

where is the advanced section ;-;

[restive lantern]

sec

[agile basin]

and how do I view my variants?

[green solar]

I gotta say, I have quite possibly the best $4.20 variation there is

[restive lantern]

oh lol i'm getting ther weirdest bug that i can't really describe without a wall of text

[agile basin]

hmmm

[stuck hamlet]

@green solar can you check if the site is lagging in incognito?

[green solar]

No problem, gimme a sec

[agile basin]

@restive lantern Are you on the overlay tab? Mine looks a little different

[stuck hamlet]

Mobile support

[green solar]

While slightly more responsive, it is still laggy. Maybe one second or so is shaved off, but it still has a 1-5 second delay for each button I press

[restive lantern]

@agile basin yes

[stuck hamlet]

Do you have any extensions enabled in incognito? @green solar

[restive lantern]

@stuck hamlet i'll try to record a video 😃

[stuck hamlet]

Dope 😃

[green solar]

I do not

[stuck hamlet]

Visual is always best for QA

[agile basin]

It works just as 4.2

[green solar]

Just hit a 10 second lag spike when pushing a button

[agile basin]

But I want it to be 4.20 ;.;

[stuck hamlet]

strange David, I'll check with the team, but your issue seems isolated. Is it taking a while to load, or just when "ticking/unticking" things

[green solar]

Same @agile basin

[stuck hamlet]

What seems to be the issue @agile basin ?

I can mention it to the team to support both

[green solar]

It's with everything. When loading the site it lags, when pushing the menu button it lags, when ticking something it lags, the only thing that has no lag is scrolling through pages and the overlay editor

[agile basin]

It cuts off the 0 when you have a specfic tip amount.. such as 4.20. So instead of 4.20 you get 4.2, which is technically correct- but it doesnt work for the joke.

[green solar]

Songs dont lag either, as long as I dont click into the tab

If I so much as click the tab, it causes Chrome to stop responding for 5 seconds or so

[stuck hamlet]

Alright. Hopefully this will be resolved with the new site design, David. Coming soon, but I'll ask.

[green solar]

Thanks

[stuck hamlet]

And this is only with our site?

No other site does this to you?

[green solar]

Only with StreamElements, yes. No others have caused me issues like this

If a visual is more helpful, I can record a short one minute video so you can see what is going on with my stuff

[stuck hamlet]

@agile basin need to understand a bit more, what is cutting out the 0? The alert?

[green solar]

I have the same issue as her, the alerts always say "BLANK donated $4.2!"

[stuck hamlet]

@green solar sure, with the console open, that would be great.

The cup alert or the actual alert? I can't remember if the actual alert allows it or not right now 🤔

[hasty steppe]

Hey Devs, you should add a justification setting for the text layers. So if I want to make it 2 lines, and centered etc.

[restive lantern]

@stuck hamlet here you go! https://youtu.be/fY0fLFJJUoM

TLDR; in the browser, tests trigger fine, but in xsplit my tips variations use the images for hosts and vice versa 😃

[stuck hamlet]

You made sure to same @restive lantern ?

[hasty steppe]

and maybe put fonts in the font so you don't have to click on each one to see what it looks like. Just a suggestion

[stuck hamlet]

And maybe clear cache on xsplit?

Idk how xsplit works

@hasty steppe fonts.google.com is what we use.

Go wild

[restive lantern]

i would check but i'm getting the browser lag haHAA

AH

[stuck hamlet]

[restive lantern]

is it because they're all named "variation?"

test ing

[stuck hamlet]

🤔shouldn't be, now that would be a unique bug, can you change the name and let me know?

Ty ty

[agile basin]

@stuck hamlet Yes, the alert is cutting off the zero. in the "Required amount" tab when you input 4.20, it saves it as 4.2

[hasty steppe]

but text justification would be a nice little touch 😉

[stuck hamlet]

@agile basin for both cup and alertbox!

? *

[restive lantern]

Yup that fixed it!! 😄 Now if only I could copy this widget with all my variations into my gameplay overlay as well

[stuck hamlet]

xd

If it's just cutting it off in the "required amount" field, I don't see an issue, but if it's cutting it out on the alert, that's an issue.

[agile basin]

I am not sure about the cup... I just downloaded this today haha. So far its only the alertbox. But it is with any amount.... For instance instead of saying "Someone donated $4.00!" it says "Somone donated $4!" And any amount that ends in 0... so "Someone donated $6.3!" instead of 6.30 etc.

[hasty steppe]

Hmm not sure if it's my browser or an actual bug, but when I split a text layer into 2 lines, and then change the font, it borks everything and I have to reload the page, or takes a very long time to load the font

[green solar]

@stuck hamlet I have the video recorded, I can upload it in 10-15 minutes. I gotta go for a bit right now

[stuck hamlet]

@agile basin ty ty I'll mention

[agile basin]

if you need a pic ❤

[stuck hamlet]

@hasty steppe

[hasty steppe]

@stuck hamlet lol I'm good at finding little bugs here and there apparently

[green solar]

@agile basin We have the same gif for out 4.20 variation XD

[stuck hamlet]

I'll have a long list for the QA guy later

Thank you @agile basin will mention 😃

[hasty steppe]

it also wont let me put spaces before the text to "center" the first line I'll just have to use 2 text layers for now

[stuck hamlet]

You can Left/centre/right text.

[hasty steppe]

not if it's split into 2 lines

[stuck hamlet]

Whatchu mean 2lines?

[hasty steppe]

If you create a text layer and type stuff in it, and hit SHIFT+ENTER it creates a line break, giving you the ability to type on a second line

but it doesn't allow you to add text justification like center the lines, etc if you do that

That's all 1 text layer with a line break after the first word

[stuck hamlet]

One sec

[hasty steppe]

as you can see here, I split the line into 2 using the same layer

[stuck hamlet]

https://www.onslaught.ca/s/trph05fg.gif

@hasty steppe

[hasty steppe]

oh wow.. I'm dumb haha

I don't know why I was thinking that was for underline etc.. well thanks haha

[stuck hamlet]

Np np

[agile basin]

When creating my overlay- can I rename my alertboxes? Its a little confusing when I see "Alertbox 1" "Alertbox 2" etc. (I want each to be differing sizes. )

(hence multiple alertboxes)

[stuck hamlet]

Yes you can

[hasty steppe]

@agile basin right on the top

[stuck hamlet]

It's at the top

[agile basin]

Ahhh I see.

It was a little hard to see 😛 tytyt

Is it possible to group them? Like in photoshop?

Or would you just create multiple overlays for one "scene"

[hasty steppe]

as far as I know you can't group (cant even group in OBS)

I create a separate "scene" in OBS, and use a different overlay if I need to

[stuck hamlet]

I don't think we provide groups, but cool idea. You can make multiple overlays for one scene. But remember the more browser sources, the more CPU usage.

[hasty steppe]

the only thing I don't like and it may not even necessarily be SE, is that if I have one overlay on Scene 1 and an overlay on Scene 2, when I switch scenes, SE blinks off then back on, rather than a smooth transition.

OOH, if you uncheck 'Shutdown source when not visible" it remains smooth!

so it's an OBS thing

[stuck hamlet]

You can utilize studio mode it'll help.

Well yes and no, We recommend that option for 2 reasons

If you have multiple overlays with alert boxes, it'll play multiple sounds. And if you don't shut it down, it'll use more CPU (not an issue if you don't have anything very demanding on your overlay)

[hasty steppe]

oooh that makes sense, studio mode it is. Basically just give it a sec to load the overlay before transitioning over

[stuck hamlet]

Yee 👌🏼

[hasty steppe]

I just need to make sure to not have another scene in the 'studio' because it still plays a 2nd sound if there's an alert

it will take a little getting used to, but nothing huge

[stuck hamlet]

You could make a custom transition down the road that takes roughly 2 seconds

[hasty steppe]

I'm limited to Cut or Fade

[frosty zealot]

you can make a video file that is stored locally and have it play once and hide when you activate the scene.

your SE overlay will load in the background while that video plays.

[stuck hamlet]

there's new transition options, no need to make it hide. Just use it as a transition @frosty zealot 😃

[hasty steppe]

I wish OBS had more than 2 transitions but that's just nit-picking

[stuck hamlet]

The last option, something we don't really recommend cause #oldSchool, you could have 1 overlay for alerts and the rest regular overlays

It have like 4 now?

Swipe up/down, cut, fade, custom

[hasty steppe]

I have cut and fade

maybe I'm behind on an update?

[stuck hamlet]

What obs version are you on?

[hasty steppe]

running 20.0.1

[stuck hamlet]

Newest is 21 I think 🤔

[hasty steppe]

it says no new updates avail

[stuck hamlet]

Well nvm

[frosty zealot]

not in the public build, I think that's the beta branch Onslaught.

[stuck hamlet]

But you should have those extra ones

Nah

[clever mango]

Bottom right near start streaming

[stuck hamlet]

It's in the public one

[clever mango]

Stinger transitions plugin was added allowing for custom transitions

[hasty steppe]

website even says 20.0.1 is newest

[stuck hamlet]

[clever mango]

Click the fog wheel

[stuck hamlet]

Yea ^

[pine hemlock]

fog wheel

[stuck hamlet]

FOG WHEEL

[clever mango]

Cog

Xd

[pine hemlock]

dog wheel

[stuck hamlet]

LOOK AT IT

[pine hemlock]

nothing happewns when i click it

[pine hemlock]

but ok

[clever mango]

I hate autoforrect

[hasty steppe]

only have 2

[clever mango]

Xd

[stuck hamlet]

Tf

[frosty zealot]

I haven't seen those options either for the transitions.

[clever mango]

I'm on mobile but that version definitely has more

[hasty steppe]

the site says "Choose from a number of different and customizable transitions for when you switch between your scenes"

yep.. 2 is a number haha

[clever mango]

What's the plus sign bring up?

[hasty steppe]

that was the plus sign

this is the Cog wheel options

[pine hemlock]

theres only 2

onslaught has insider bullshit

[midnight plaza]

how do i pull my jwt file so i can export my loyalty settings

[clever mango]

Are you in the center of studio mode or at the bottom right by start streaming?

[pine hemlock]

its normal

[clever mango]

No it's not

[stuck hamlet]

https://www.onslaught.ca/s/b5wwx3xe.gif

[hasty steppe]

in the center

[stuck hamlet]

theres not only 2

ya fuck @pine hemlock

[hasty steppe]

the bottom right doesn't have anything

[pine hemlock]

who uses transitions anyways

[clever mango]

Go to transition section bottom right of OBS

[stuck hamlet]

Stinger is custom btw

[hasty steppe]

just Start streaming, Start recording, studio mode, settings and exit

[clever mango]

To the left of that

[hasty steppe]

yeah.. only 2

[stuck hamlet]

the +

pls look at gif

https://www.onslaught.ca/s/b5wwx3xe.gif

[pine hemlock]

lul

[stuck hamlet]

ty

[stuck hamlet]

PLS LOOK AT GIF

TY

[pine hemlock]

😡

[clever mango]

Redownload OBS maybe because your version has it I promise

[hasty steppe]

how is it you have more than 2? lol

[stuck hamlet]

[hasty steppe]

I just upgraded like 2 days ago to this version lol

[pine hemlock]

did u click the gif

[midnight plaza]

does anyone know how to export your loyalty settings to jwt for streamlabs?

[pine hemlock]

😡

[stuck hamlet]

well first off JWT is a token

[clever mango]

Cuda pls

[hasty steppe]

ooooooooh

[stuck hamlet]

so im not quite sure what you mean. 2nd, before you switch over, you know that SL doesnt support Mobile/Console users, which forms up about 43% of twitch users, right @midnight plaza ?

[hasty steppe]

💡

[midnight plaza]

what do you mean it doesnt support mobile or console users?

[hasty steppe]

you have to click that plus sign to add them. that's dumb they just don't come default in the drop down haha

[stuck hamlet]

Mobile users will not receive loyalty points for viewing your stream.

so you didnt look at my gif @hasty steppe

dope

[midnight plaza]

how does that even work?

[lament blade]

Wait is one of these cups supposed to be Destiny Themed?

[stuck hamlet]

you mean, how does it not work?

[green solar]

So minor glitch again

[hasty steppe]

@stuck hamlet I did, but I didn't put 2 and 2 together I thought it was the plus in the center

[lament blade]

UGH I LOVE IT.

[stuck hamlet]

the animated one @lament blade

blue tube looking thing

[green solar]

I have a variation on my AlertBox for tips of 4.20. I changed the sound and GIF. For some reason the default sound plays, and the new sound

[stuck hamlet]

Anywho @midnight plaza Now that i have informed you of this, you may find your JTW here: https://streamelements.com/dashboard/account/information

[lament blade]

@stuck hamlet Yep using it now, gotta tweet about this.

[midnight plaza]

any idea if SE will be doing the extensions?

[stuck hamlet]

👌

We will be making one in the future, yes.

[green solar]

@midnight plaza Yes it will be

[midnight plaza]

enough said...thank you for the info

stopped me from some stupid shit

[pine hemlock]

Right click on your browser source and click the box to shutdown source, and scroll down and reset the cache @green solar .

[stuck hamlet]

If you switch to SL, SL doesnt support exporting at all, so you wont be able to re-add your loyalty points 😃

haha, no worries @midnight plaza The Extensions look appealing from the outside, but they do have many downsides.

Tho i will admit, some of them are pretty cool 👌

We will be doing some pretty awesome things with it as well

If you'd like, please drop your suggetions in #💭︱feedback-and-ideas of what you'd like to see in them 😃

[midnight plaza]

ok so wait

did i read a destiny hype cup?

[clever mango]

SE didn't release an extension on Day 1 for a reason. You can be assured when there is one, it will be the best it can be.

[pine hemlock]

yep, hype cup has a custom d2 cup

[clever mango]

yes, there are a bunch of new hype cups available

[stuck hamlet]

yes dis one https://www.onslaught.ca/s/iexlg9xl.gif

[green solar]

I have no clue how to do that in OBS @pine hemlock. I just deleted my BrowserSource and re-applied it, yet it still didn't work

[clever mango]

And before long, custom cups will be possible through SE

[midnight plaza]

whats the purpose of "prevent cup movement"?

[pine hemlock]

Cup can tip over

[stuck hamlet]

so it doesnt tip over

or move

[midnight plaza]

from being full?

[pine hemlock]

yes

[stuck hamlet]

from be knocked over

[pine hemlock]

from be knocked over

[stuck hamlet]

It doesnt default tip over when full

[midnight plaza]

this the destiny one?

[stuck hamlet]

yes

some sort of ghost projection i believe or just destiny looking

[green solar]

I figured out it doesn't do it in the actual website, but for some reason it does with OBS

[pine hemlock]

right click on your browser source, properties, scroll down click the refresh cache button and seelct shutdown source when not available and hit ok @green solar

[stuck hamlet]

Also make sure you hit save

On SE

[green solar]

I did all of those steps, still only works on the website, and glitches on OBS

[stuck hamlet]

Open it in browser

Does it work in there

[green solar]

Yeah it did, but for some reason it does it outside of the variation too. I'm just gonna remake the whole thing.

Just remade it on one that used to work before, still does it.

I can go live to show you guys what I'm talking about, it's really weird

Oh, place is dead. Alright then, I can get by for now. I;ll screw with settings until it works

[hasty steppe]

what are you trying to do?

[green solar]

Oh hey

I have a variation set up so that it has a certain sound at a certain donation amount

[hasty steppe]

sorry was watching youtube haha

[green solar]

But in OBS, and only in OBS, it plays the default sound too. The website functions fine with no default sound, but OBS does not. It plays the new sound AND the default together

[hasty steppe]

did you clear the cache on OBS?

[green solar]

I refreshed the cache, changed the overlay, went to a new scene, deleted the browsersource, all of that

[hasty steppe]

on the overlay mute the sound too so you only hear what comes from OBS

[green solar]

I did

[pine hemlock]

I just did what you're doing and i only hear the new sound so idk what you've done

[green solar]

I muted the browser, then OBS to see which one was doing it. It is definitely OBS

[pine hemlock]

do you have two browser sources

[green solar]

Nope

[pine hemlock]

show me your variation

[pine hemlock]

try just setting it to 4.20 instead of 4.2

[green solar]

I did, it automatically does that

Shows up that way on the Alert Box too

I can record a video of my settings and variations with my settings and such as well if it helps you, just let me know what you need me to get in the video

[stuck hamlet]

What's your twitch name

[green solar]

Davileye_Game

[stuck hamlet]

Whats the name of the overlay you're editing?

[green solar]

Red Flare Super Theme or something like that

Specifically "RED FLARE IN GAME 16-9"

And an event just now triggered and scared the crap out of me, even though I have been out of the Overlay editor for two minutes

[pine hemlock]

because onslaught is probably testing it

[green solar]

Oh, makes sense

[stuck hamlet]

i hear it perfectly fine on my obs

[green solar]

I'll record a video and show you, it's weird

[stuck hamlet]

Nah, i believe you

im just saying works on mine

so basically what im saying is, your shits fucked up

[hasty steppe]

lol

[green solar]

Damn

[stuck hamlet]

@green solar is the gif correct?

[green solar]

Gif works fine, and the sound plays, it just has the default sound playing too

[stuck hamlet]

definitely 100% sounds like you have another overlay somewhere

[green solar]

..................

I found the issue, I'm just an idiot.

[pine hemlock]

tell us what it was

[stuck hamlet]

if there was another overlay, Cuda gets a lick

[green solar]

I figured different scenes couldn't play different sounds. I was wrong. It was my "Starting Soon" Overlay causing issues.

[hasty steppe]

I kinda have a weird thing too, when I click "emulate subscriber event" it shows the default image, but when I click the star with the 1 next to it, it shows my custom one

[green solar]

God I'm an idiot. Free lick Cuda

[stuck hamlet]

cuda gets a lick

https://www.onslaught.ca/s/4d30uney.png

[green solar]

I didn't even remember it was there

Honestly

[hasty steppe]

nm fixed it hah

[green solar]

https://media.giphy.com/media/l0K4b0yqoBbn9t9QY/giphy.gif

But thank you for the help

[stuck hamlet]

np np

[green solar]

Well, I'll probably be back next time I do something stupid. I definitely do love the StreamElements thing though, even though it has its fair share of lag sometimes

[hasty steppe]

lag?

[green solar]

Thats apparently only an issue I have, so its all cool

Oh right, I need to get that video to you Onslought. I gotta re-record it though, since I accidentally got my facebook info in it

[hasty steppe]

only lag I experienced was when I had about 30 tabs open in chrome

[winged ingot]

I have a problem with the song request, i entered a backup playlist for song request but it only plays the first song of the playlist and it doesn't play the rest

[green solar]

I just re-recorded. I went through several tabs to show that it had no lag on other sites, only streamlabs

streamelements, not labs

[clever mango]

@winged ingot unhide the video player

When the first song begins the video must be open in order to load the full playlist

[winged ingot]

ahhh i see ok, thanks

[green solar]

Uploading to YT now @stuck hamlet

@stuck hamlet https://www.youtube.com/watch?v=zP_RWKJOar8&feature=youtu.be

Thats an example of the lag I experience

[pine hemlock]

turn off hardware acceleration in chrome?

[stuck hamlet]

Doesn't seem to lag that much 🤔 could be a fault of tablet mode too.

Your screen being too small.

That too, hardware acceleration

[green solar]

I have a 32" TV at 1360x768 resolution

[stuck hamlet]

And for some reason it's using tablet mode

[green solar]

What's tablet mode exactly?

[stuck hamlet]

side bar is hidden

[green solar]

Huh

Anyways, having hardware acceleration off MASSIVELY reduced it. It wasn't that bad in the video, but when I actually stream it is so much worse, exceeding 10 seconds ocassionally, and usually having a 1-6 second delay otherwise

I now hsave very little lag on the site, thank you Cuda

[stuck hamlet]

https://www.onslaught.ca/s/8wr74qtk.png

this is default looking

i dont need to click the top left

[green solar]

I wonder why it's doing that

[stuck hamlet]

to show the side panel

width is too small i think

[clever mango]

Resolution

[green solar]

Could be

1360x768 is pretty thin in terms of height v width

[stuck hamlet]

ex: https://www.onslaught.ca/s/A7cu7dgg.gif

[green solar]

Huh. Do you want to know my monitor specs, or is it just gonna be this way as a resolution issue and not necessarily a hardware issue?

[stuck hamlet]

Reso issue i think

you could change it, but

hopefully tablet mode will work properly with new site design

[green solar]

Nah, 1360x768 is good for me. 1366 is native, but 1360 works better for me, no clue why

Besides, tablet mode probably isn't causing the lag, it's probably more a layout choice than anything

The hardware acceleration thing worked wonders for me

[stuck hamlet]

hmm

alright

[green solar]

I do have one final question. Is it possible to have too many games?

[stuck hamlet]

too many games?

whatchu mean willis

[green solar]

Oh thank god, I needed moral redemption

[pine hemlock]

I just want pizza. Or McDonald's