helpdesk-twitch

[fierce sun]

@weary mist Awesome thanks.

[weary mist]

@elfin plover you can use the giveaway widget

[elfin plover]

i got an overlay in my OBS, and all i need is the name on the person so that i can take the browsersource of the name put in onto my scene in OBS and put the name in the correct box i got

@weary mist * 😃

think thats possible?

[untold estuary]

My points commandis not working

is SE down?

@here

[weary mist]

@untold estuary they did an update to the bot, you just need to turn the command off and back on again

[untold estuary]

just the command?

It's been workign fine all ngith

night

And just now it stopped working

[weary mist]

yup

[brittle rock]

Hey there, i got a full animted overlay from you and it works fine. Now i got a special problem... I got a "CFB-Bootstrap" on my systemtakst. I know it is the executable for the browsersource-stuff of obs. But it kills my cpu over all. Any i idea how to fix it? Or is it a obs problem for it self?

[weary mist]

the animated overlays are CPU heavy. do you only have one, or are you using multi sources

@brittle rock

[brittle rock]

@weary mist Just using one. Okay... so i need to switch to a normal overlay with gif support for the allerts to hold my cpu up. Thats what i thought... Thanks for the tip 😃 BTW, best Twitch-Setup site with a great familary support and community ♥

[weary mist]

❤ ❤ ❤

[brittle rock]

But if i take static one

Ah nvm^^

Or no wait 😄

If i take a static one like "Blue Rust" or something. There are no animated highlight on my buttom like "top donation" or "Follow". But whats about the alerts? Are they animated or is it possible to take a animated alert from Theme 1 which is full animated to Theme 2 who is static? Or is it still the same problem?

[weary mist]

hmm

you could take the animated overlay, and remove everything but the alert box, and add that as its own overlay, then use the static one and just delete that alert box in the editor, then have the two

being able to copy the widgets between overlays is a commen request recently for this reason, lol.

[brittle rock]

I will give it a try 😄

Is there a alternative solution to OBS in that case? Or got every streaming client this problem with browser sourced stuff?

And another question 😄 Is it possible to capture my Ankh-Bot Playlist for the current songs?

[weary mist]

for the first, you could try xsplit, but I hear it is about the same. For the ankhbot, because we are cloud based, it would be near impossible, unless you set up a custom api, then it could pull from there

but then it would be chat based

[brittle rock]

Okay, thanks 😃

At the subscriber alert we got the option to add a varity. If a add a vcarity with minimum amount 2, will it show "USER subscribed 2 AMMOUNT" if the user subscribed the second month?

And if it is his first subscribe the normal subscribe alert get triggerd without the varity?

[weary mist]

correct 😃

[brittle rock]

Damn thank you so much dude 😄

[weary mist]

👍

[sudden basin]

anyone here know if any of the overlays have an ingame overlay that is set to the top middle instead of the bottom middle ?

or if there is a way to flip it from bottom to top

[weary mist]

some have different overlays that have the bars at the top or bottom. Minecraft does, lol. At this time, there is no way to rotate the images, but it is something that has been requested a few times

[sudden basin]

oh ok nps

[brittle rock]

This CFR Stuff from obs sucks so hard -.- Now i got a static theme, 4 Scenes and 4 sequences... If i stop this cfr-bootstuff no allerts will reply -.-

Ah now i got it oO For EVERY Browsersource you will get this add. Doesnt matter if it is a new scene or anything

Gnah -.-

[sudden basin]

guy is there an issue with the tip event emulator as its not working for me

never mind

it was set to 0 visible items lol

[brittle rock]

^^

[tight harness]

@brittle rock The cfr-bootstrap are the browser sources, if you stop them then the overlay is no longer open so no alerts will reply as they're no longer open, correct

@sudden basin Please don't publicly post your overlay link, it's a bad idea

@sudden basin Most recent tip would be 'Latest Tipper'

[sudden basin]

oh ok thanks and ooops

[tight harness]

It's no problem, we just don't want anybody stealing your overlay

[sudden basin]

understandable

@tight harness that worked perfectly thanks

[tight harness]

No problem 😃

[raven hawk]

i have a question

what is the font used in green - GREEN FLARE overlay?

[ripe herald]

@raven hawk https://fonts.google.com/specimen/Righteous

You can see it on side panel also

when you click on some text it will show you used font

Currently you can use only google fonts

[tight harness]

I just launched it to check, beat me to it 😄 haha

[ripe herald]

😊

I'm faster

[raven hawk]

ah k thanks

[lament blade]

I need help down in the room voice support

Hallo

[tight harness]

Tell me what the problem is and i'll see if I can help you from here

[lament blade]

Can you plz get down in voice support

@tight harness ?

[tight harness]

If you tell me what the problem is I can tell you if it's necessary or not, we don't always have the chance to give voice support but we can generally always give support here, so if you can just tell me what the problem is I can tell you what's necessary

[lament blade]

I need help to stream store i can not get et to work

[tight harness]

Well that's convenient because we have a youtube video for that: https://www.youtube.com/watch?v=hoNYfLw1Gg4

[lament blade]

I hafe se dat video but i can not help me whit dat problem

[tight harness]

The video guides you through setting it up, it's purpose is to show you how to do it

[lament blade]

i now i hafe se dat but plz get donw to voice support i not type to good

Is there an option that you get an donation that streamelements speechs it

@tight harness PLZ get down to the voice support

[tight harness]

@lament blade Yes absolutely, when you set up the alert box to show donations go to TTS Settings on the left and there's the option for that there 😃

[lament blade]

Where can you setup the alerts

I am not good at streamelements

[tight harness]

@lament blade In the Overlay Manager, there's a button for it in the navigation menu on the left of the website

[lament blade]

Why is there a voice support dat now support use dat to help pepole

@tight harness I start my pc up can you chill here of its not working?

[tight harness]

@lament blade I explained that we can't always give voice support which is why we have a text channel to give support, you said you need help setting up the Stream Store and I gave you a video that we made to demonstrate to people exactly how to set this up, so far I've asked you to let me help you here and you've not tried to work with me on that

@lament blade Yeah I'll be here

[lament blade]

but the video is not fix my problem

[tight harness]

@lament blade I don't know what your problem is because you haven't told me

[lament blade]

😦

I dont find any overlay manager

[tight harness]

'My Overlays'

[lament blade]

En what do i need to do now?

[tight harness]

Do you have an overlay already? If not, create one with Create Blank Overlay, if you have own already then click the pencil to edit it

I'm sure we have a youtube video for this too, i'll find it

[lament blade]

I have an overlay

[tight harness]

Yeah, then click on the pencil

Then click on the alert box where donation alerts show up

Then click on TTS Settings in the section on the left

It'll be at the bottom of that section

[lament blade]

Sorry but i cant find the pencil

[tight harness]

https://gyazo.com/97c76a5e4cbacbc91a341577732486e8 Second icon from the left

At the bottom of this screenshot

That opens the overlay manager, because clicking that tells us that you want to edit your overlay

[lament blade]

I am there

[tight harness]

Right, then follow my previous instructions from "Then click on the alert box where donation alerts show up"

[lament blade]

I have

[tight harness]

So you've done it now?

[lament blade]

No i clicked the alert box

[tight harness]

Then you've not followed all of the instructions from "Then click on the alert box where donation alerts show up" 😄

[12:37 PM] Legendary_Studios: Then click on the alert box where donation alerts show up
[12:38 PM] Legendary_Studios: Then click on TTS Settings in the section on the left
[12:38 PM] Legendary_Studios: It'll be at the bottom of that section

[lament blade]

Ooh

I did now

[tight harness]

When you follow them instructions you'll see this: https://gyazo.com/6837055e6a9d96f79265f96dba3f4d35

I'm sure you know what to click to Enable text-to-speech there 😄

[lament blade]

I did jaha

[tight harness]

Alright, so click Save

Then you can emulate a donation to test this, do you know how to do that?

[lament blade]

Yes

[tight harness]

Alright, all good? 😃

[lament blade]

But i did it already how do i remove that from my recent donations

[tight harness]

The test alert? Just refresh your overlay

That'll get rid of the test

[lament blade]

It keeps coming back

[tight harness]

In your OBS?

[lament blade]

Yes

[tight harness]

Right click on the overlay under sources in OBS, click on Properties, make sure 'Shutdown when not visible' is ticked

Then hide it and then show it

[lament blade]

But in the editors its coming back to

[tight harness]

Where exactly is it showing?

What part of your overlay?

[lament blade]

Recent donation

[tight harness]

I just refreshed my overlay after testing this and it disappeared

So what I said before does work 🤔

[lament blade]

It doesnt in my case

[tight harness]

Not sure what you're doing differently, but this is how it's always been

[lament blade]

But in the editor of streamelements there it comes back

[tight harness]

Did you refresh your page?

[lament blade]

Yes

[tight harness]

https://gyazo.com/be4515344652e0641df0835255c48402

Refreshing it makes it go back to what it was at before, in both the editor and in OBS (if you have 'shutdown when not visible' ticked when you hide it and show it)

[lament blade]

Ah this workd

Works

[tight harness]

Awesome 😃

[lament blade]

Thanks man!

[tight harness]

No problem

[lament blade]

But

Someone donated me and that discapeer to

Sorry for my bad english

I hop u understand

[tight harness]

I understand, what kind of widget do you have to show that? Latest Tipper or one that resets every week, month or session?

[lament blade]

Latest tipper

[tight harness]

@lament blade Go here: https://streamelements.com/dashboard/session and where it says 'Tip Latest' edit it there to be what it should be and then click Save Changes 😃

[lament blade]

Where do i add him in the recent?

[tight harness]

You see here: https://gyazo.com/5697f1f8a3d97dbaa46a3d664f0d6ddd

Where it says Tip Latest

Redacted - Amount: 6

When you go to https://streamelements.com/dashboard/session you put in there name where it says Redacted for me and put the amount they donated where it says 6 for me

[lament blade]

I didnt come in my overlay

[tight harness]

Did you click Save Changes?

[lament blade]

Yes

Its only in top donation

[tight harness]

Worked fine for me

[lament blade]

Not in recent

[tight harness]

You saw before how it said £0 for me in the gif I showed you?

[lament blade]

Yes

[tight harness]

I followed my exact instructions and now it shows this: https://gyazo.com/7555bb8b99fd2a008c4eacd4d0f7a290

[lament blade]

What the heck

Its in top donation

Not in recent

[tight harness]

Then i'm wondering if the widget you have is Latest Tipper, because if it was then it should work

Try delete the widget and then add Latest Tipper widget, see if that works

[tight harness]

Recent Tips isn't the same as Latest Tipper

[lament blade]

This is recent

[tight harness]

I'm guessing you haven't had any recent tips since you last reset your session

[lament blade]

I had one today

Wait

I already fixed it man

[tight harness]

What did you do to fix it?

[lament blade]

Add an donation with his name xD

[tight harness]

That works 😛

[lament blade]

😃

Thanks for help man

Appreciate

[tight harness]

No problem 😃

[prime elm]

Yo guys, could canyone tell me how I log into someone elses as a mod? Or do we not have that feature (like moobot)

[tight harness]

It's in the works but not available yet @prime elm

[prime elm]

Alright thanks 😃

[past cosmos]

Hi - Can someone please let me know the best way to allow for two different overlay layouts? I'm trying to help my girlfriend switch over from StreamLabs, who allow for different browser sources for different overlay layouts. This allows her to have one overlay for her art streaming, and another overlay for her gaming streams. Any advice would be much appreciated! 😃 Please feel free to tag me.

[tight harness]

@past cosmos Make 2 overlays on our website, have 2 browser sources in your OBS, one for each overlay link, have them shutdown when not active in the properties so the inactive one doesn't use unnecessary resources 😃

[timid fable]

Hey guys, there is any variable to get an old value and show at a command??

[tight harness]

Old value?

[timid fable]

E.g. Streamer channel actually have ${channel.followers} Followers the last count was ${????}

[past cosmos]

@tight harness thanks! Can you let me know the best way to make two overlays? I wasn't aware you could do that in SE! 😃

[tight harness]

@timid fable Ohh I see what you mean, no we don't have that currently

[crude mist]

@past cosmos Go to your account, on the left you can pick one from Themes Gallery, or create a blank one in the "My overlays" section. 😃

[tight harness]

@past cosmos Go to 'My overlays' and create a blank overlay or go to 'Themes' and select another Theme and then get the link for that too and add that as your 2nd browser source in OBS

[timid fable]

@tight harness Okay, thanks for helping 😃

[crude mist]

Haha sorry @tight harness - wanted to help, but I keep bugging in xD

[tight harness]

No problem 😃 sorry if my replies are slow, I have daily streams apart from Mondays so i'm a busy guy 😅

[past cosmos]

Thanks, we're idiots, just seen the ability to create new ones now thanks to your advice xD We were busy looking on the overlay editor for our first one rather than going through the dashboard itself. Derp. xD

[crude mist]

Happens to the best of us @past cosmos - keep on streamin'! 😄

[tight harness]

@crude mist It's no problem, I appreciate the assistance 😃

[past cosmos]

One more thing - For some reason on one of the overlays, the subscriber shark image on the alert box will absolutely refuse to go away (as in be changed to a different image)! We have it set to a different image, and have tried other images, but it keeps putting the shark on the overlay... scratching our heads over this one. The other otherlay works fine. Tried logging out and logging back in too. It's perplexing us. Any ideas?

[tight harness]

@past cosmos It's likely because you have variations of the alert where the shark is still there

Go to Variation settings and remove or change the variations 😄

[past cosmos]

You legend ❤

Thanks!

[tight harness]

No problem

[past cosmos]

So variations change depending on anything in particular? You've got us looking into them out of curiosity now but it looks like it never really does anything but whatever is first on variations. Curious! 😮

[tight harness]

The emulated events generally only emulate one type, but the variation will work to the parametres you set

When you tested it before it will have been testing one of the variations, which is why you still saw the shark

When it comes to the real thing the variations work as they're meant to

[past cosmos]

Thanks again for your help! So efficient ❤

Not used to getting such immediate replies 😄

[tight harness]

You're very welcome 😄

[hard yacht]

Staff

Am i allowed to post a "GoFundme" Page in here?. Im scapping up money for a streaming PC. At the moment i got around 100 Followers on Twitch. But my pc Can only stream Minecraft

[tight harness]

GoFundMe page? No, sorry.

[hard yacht]

Okay 😃

Just had to be sure

[tight harness]

It's fine, no problem in asking 😃

[strong dock]

so i just realized theres a Destiny static theme now... and trying to think of best optimized mix of both animated and static for a good time... any ideas?

[tight harness]

Optimised mix of both animated and static theme? Sounds like something you're going to have to experiment with 😛

The results will be interesting so keep us posted 👍

[sudden basin]

ok i have a question for the fastest gun slinger

@tight harness does SE support a currency system for my viewers ?

[strong dock]

@tight harness ya just curious concerning the video files

does the overlay data size or the physical pixel size matter more for them?

@ripe herald they are your work do u know best way to optimize?

[tight harness]

@sudden basin Absolutely! https://streamelements.com/dashboard/loyalty

[ripe herald]

@strong dock I don't know what you mean

if size is let's say 2 mb it will be 2 mb to pull no matter what resolution you put

[strong dock]

ok

so actual size of the file is biggest concern

[frosty zealot]

Yes

[lament blade]

hey i have a question about the giveaways option.
i see you can do a giveaway with the loyalty points and have people spend the points to buy tickets to the giveaway. i wanted to know if when you start the giveaway does it only last 24 hours or can it be dragged out for a week?
if it can drag out for a wake does the ticket they buy from the beginning of the week expire?

[strong dock]

ok so i need to look over file sizes then to optimize between static and animated D2 theme. got it

[sudden basin]

@tight harness thanks

[tight harness]

@sudden basin So I wasn't as fast replying as usual, balancing my stream and support 😄

[sudden basin]

@tight harness still the only 1 to reply to me so that makes you the fastest lol

[ripe herald]

@strong dock I can send you some files if you wanna use them mixed

[strong dock]

oh plz

i was about to go thru the static and save them all hahaha

[ripe herald]

is it red or orange

[tight harness]

@sudden basin I try my best 😃

[strong dock]

i use the red but have color changed in obs

[ripe herald]

will send you on private now

[strong dock]

https://media.discordapp.net/attachments/246055912152760331/353565476435132416/unknown.png?width=720&height=408

[lament blade]

hey i have a question about the giveaway
i see you can do a giveaway with the loyalty points and have people spend the points to buy tickets to the giveaway. i wanted to know if when you start the giveaway does it only last 24 hours or can it be dragged out for a week?
if it can drag out for a wake does the ticket they buy from the beginning of the week expire?

[tight harness]

I'm pretty sure it can be dragged out, but the overlay for it will only display for a minute maximum

So you'll need some visual reminder that it's ongoing

@lament blade

[lament blade]

which is fine. awesome! that answers my question. thank you @tight harness

[tight harness]

No problem 😃

[frail portal]

But look at this LUUL

[tight harness]

[frail portal]

-100%

[tight harness]

Next time will be better

[hasty aspen]

my donation bar isn't reseting after reseting session, is there something else I gotta do

[tight harness]

@hasty aspen https://streamelements.com/dashboard/session go here and go to the Goals tab

Change that and hit Save Changes

[strong dock]

oh wow. the bg images are like 5 megs... and the ghost is 2.5 urgh... gonna have to get rid of all the cool stuffs

[sudden basin]

@tight harness does SE support a ranking system and also is it possible to make a certain command respond to the user in a whisper?

so if i want only regulars to be able to use a !discord command it would whisper the command to them.

[hasty aspen]

oh shit

didn't know about that

thanks 😄

[stuck hamlet]

Kraze, a rank system for leaderboard to see how far from the top you are, but not one with names (what you're probably looking for).

yes you can make commands answer as a whisper

[sudden basin]

oh ok kool thanks

[tight harness]

@sudden basin When you click on Show Advanced it's where it says How should the bot send the message?

https://gyazo.com/9e8868b6ee0c171bf51dd57ef9133121

[delicate spear]

Hey guys, awesome work with the service! 2 quick questions, is there a tip jar that you can use in the current release? also the Subscriber combo widget does not change size in the launched overlay (or in OBS) when you change the "Combo Size", and rezising the layer just cuts the widget instead of changing the size. Am I missing something?

[tight harness]

@delicate spear In regards to the tip jar it's not in the current release but it is in the works and pretty far in development

[stuck hamlet]

@delicate spear hey 😄 Thank you for the kind words. That and the sub combo being broken is known unfortunately

[sudden basin]

@tight harness ok i got that bit set and i set it to regular but where can i customize how to become a regular ?

[delicate spear]

ah ok, thanks for the fast response! I'm porting almost everything over to your service. Are you guys going to add an import for SQLite DBs as well for points? I'm currently running Phantombot which is built on SQLite.

[tight harness]

@sudden basin You know on the left navigation menu? Click on User Management at the bottom, there's a tab for Regulars and a button to add new Regulars in there

[sudden basin]

@tight harness can i not set it somewhere so that after like 24 hours of viewing my stream they will be auto added as a regular ?

or do i have to manually do it

[tight harness]

Currently manually

[sudden basin]

ok nps that will do for now

[stuck hamlet]

@delicate spear we arent planning on SQLite import.

But you could probably get SQLite to CSV, and then use ''Revlo Import'', because its basically just CSV import

[delicate spear]

how about a CSV import?

wow I totally missed that xD

sorry

nice, gonna try that then

[neat hinge]

hey dude>

i have a timer set up for a givaway at the ends of my cast but if i switch seans it resets is that how it works or did i need to chang someting ?

[stuck hamlet]

Set the timer up to be date/time based

and not a countdown

[neat hinge]

so dont put it to count down form 5hr ? thats whn all have the givaway?

n m i see what you mean will it reset now if i switch seans ?

[stuck hamlet]

it shouldn't cause you're counting down to a date/time, not counting down from x to 0

[neat hinge]

nice man ty ya it woking ty i like you lol 😛

[stuck hamlet]

[tight harness]

[sudden basin]

guys do you have a SFX tab anywhere

[stuck hamlet]

nope

its hard to get non copyrighted things

[sudden basin]

ok nps

@stuck hamlet how does the Slot Machine rigged part work? im a little confused 😄

[weary mist]

@sudden basin the rigging is a bit different. The slider changes the payout, and the number of emotes decides the rigging

[sudden basin]

ah ok

thanks

[tight harness]

I made it a lot easier to win mine recently, with 5 emotes it was a little hard

[sudden basin]

how many makes it easier @tight harness

as i dont want it to be too hard

[tight harness]

I had 5 before, now I have 3

4 is probably the sweet spot 😛

[sudden basin]

oh ok so i just choose 4 emotes and add them to the list

@tight harness

also whats a good Rigged %

[weary mist]

the chance of winning is very small, I think its like 3% at 3 emotes, and then less from there, so you pick what you think would be good for someone to win from the slots lol

[stuck hamlet]

7% at 3 emotes

terra knows the formula

The slider increases the payout if you manage to win Less than 100 on the slider means people will not win money over time using the slot machine. 80-100 is a good range less emotes = higher win chance its like 5 emotes = 3%, 4 emotes = 7%, 3 = 12% actual formula : n / n^3 n = number of emotes

[sudden basin]

so if i have 15 emotes the system picks what the winning emote would be from the 15 yes ?

[stuck hamlet]

no

slots you have to match 3 emotes the same

like

[sudden basin]

ohhhhhhh so users would have to match 15 emotes to win

if i chose 15

[stuck hamlet]

doesnt matter what emote you get, it just has to be 3 times

no no always 3 :p

[sudden basin]

oh

[weary mist]

but if you put 15 emotes in, its 15/(151515)% chance

[stuck hamlet]

match 1 emote 3 times

[weary mist]

lol

[sudden basin]

oh ok i get you now

damn my head

[weary mist]

which is like .4% chance

[sudden basin]

ok this is how i understand it now... if i had 15 emotes they only have to match 3 out of the 15 emotes to win ?

probs got it wrong again lol

[weary mist]

heh

sooo

what it does, it has 3 reels

each reel has the emotes you input

so if you input 15 emotes, the 3 reels each have those 15 emotes on it

[sudden basin]

ohhhhhhhhhhhhhhhhhhhhh

[weary mist]

they just have to match the emotes across on each reel to win

[sudden basin]

ok i got you

damn that was a mission to understand

DOH!!!

[weary mist]

haha, that is what we are here to help with 😃

[sudden basin]

yh im glad you guys exist... well we finally got there in the end tho 😄

[tight harness]

I'm also glad that we exist

[weary mist]

me too, lol

[sudden basin]

lol

[stiff forge]

is there a way so i can set a tipgoal throughout all of my overlays? instead of manually editing all the tipgoals i have on the different overlays?

im pretty sure it was like that in a recent SE build?

[weary mist]

we put out a new update to how it tracks where you are at on a tip goal, but we don't currently have a way to set the target across all your overlays yet

[lament blade]

So does setting a Cost in the Bot settings section of Song Request automatically deduct points when people make a song request via the chat command because that doesn't seem to be happening.

[weary mist]

yes, it does @lament blade

make sure you are having other people test it, because you as a broadcaster are exempt

[stiff forge]

so the easiest way to obtain what i'm looking for is to make 1 overlay only with the tipgoal, and edit the css externally only from that overlaylink, i guess

[lament blade]

If someones a Mod are they exempt?

[weary mist]

@lament blade depends on your settings

[lament blade]

Even if you set it to Broadcaster for the "don't apply to" section

[weary mist]

give me a minute, running tests on things, lol

currently my settings

@lament blade

[lament blade]

Got it. Will copy and see.

ty

[weak lodge]

Does StreamElements have a countdown / cooldown timer that could be linked to bits, donations, subs, etc?

[stuck hamlet]

what do you mean?

@weak lodge

[weak lodge]

@stuck hamlet a countdown timer that when there is s sub, etc.. that the timer changes... A way for the viewers to impact the stream length so to say.

[stuck hamlet]

oh

like a subathon

Add X amount of hours to a stream for X amount of money.

thats a good idea, but we dont have it

[faint copper]

I've seen streamers do that for years. Surprised this isn't a thing on here. I planned on using it. Hmm Ideas! Haha

Subs count for so much, tips counts for so much, bits count for so much, variations (1,000 bits) count for more etc.

[edgy kindle]

@faint copper Yeah I call those Streamathons for my streamer; Every $1 = 2 minutes added to the clock which translates between bits, tips, and subs

We also have incentives to go with it such as face paint etc

@stuck hamlet That request is already on the list unless a certain someone removed it lol

[weak lodge]

yes.. yes yes!! @stuck hamlet and.. ahhhh.. no? [pours a tall glass of milk and wheeps]

@edgy kindle ... Wait.. is there a road-map thingy that we can see? I mean, the new Twitch API now has one 😃 [ https://trello.com/b/xdoVhmKj/twitch-developer-platform-roadmap ]

[edgy kindle]

@GamersCircle#8247 Sorry we dont currently have one, that i'm aware of at least, but i try to keep up with requests and I remember seeing a request similar to yours a few days ago

[drowsy sun]

I am trying to edit the sounds for alerts. In order to test an alert, i have to assign a sound and then i change it but it keeps the old sound applied.

[weary mist]

@drowsy sun which alert?

[drowsy sun]

The Destiny 2 overlay setup. I am having the problem with all alerts, follow, tip, sub etc.

[weary mist]

@drowsy sun are the sounds changing on the editor, and not obs? or not holding through on the editor

[drowsy sun]

The editor, i think there is a native sound to the animation that i cannot figure out how to change it is beeping sounds. When i change to a custom sound the beeping stays and plays with my custom sound.

[pine hemlock]

Hit save and try Shift+F5 and check try and test the alert again

[weary mist]

do you have the overlay in OBS and open? You could be hearing the old sounds from OBS

[drowsy sun]

Ill be damned it worked. Thanks for the help. I closed obs and reset the window and bam it worked

[weary mist]

lol

OBS won't update with the new sound until you hit that save button, and sometimes refreshing the cache of the browser source, but glad it works now 😃

[tight harness]

It's magic

[spring pewter]

Is the website down? Trying to log into my stream elements and it's giving me a bad request error

[sudden basin]

no its fine

[tight harness]

Twitch is having some technical issues

[sudden basin]

have you tried other sites to see if its your connection

[tight harness]

We're aware 😃

[sudden basin]

wasn't twitch have issues like 2 days ago?

[tight harness]

Yes

[sudden basin]

HAX!!!! 😄

[tight harness]

Deja vu

[sudden basin]

indeed

guys what was a desktop app called thats linked to SE

[ebon forum]

manually going to channel works on twitch, you can still load streams

[sudden basin]

i have in installed but i cant remember the name

[ebon forum]

just wont show up as live in your feed

[pine hemlock]

Ground Control @sudden basin

[sudden basin]

@pine hemlock thanks

[spring pewter]

Connection is sound. Literally can't log into my stream elements :/

[tight harness]

https://twitter.com/twitchsupport/status/904069694365327365

Twitch Support (@TwitchSupport)

🔎 We're investigating reports on various site wide issues. Stay tuned! ^AK

Twitter

[pine hemlock]

Twitch having issues means logging in to the dashboard might have issues.

[spring pewter]

Cool cool, about to start streaming in a min so hopefully it will work :/

[tight harness]

🤞

[small snow]

Yep can't login

{"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}

[tight harness]

[small snow]

[sudden basin]

guys is there a way to have a counter that i can display on the stream... so if i die the viewers can type !death or !rip and it adds 1 death to the counter

[small snow]

Nightbot does that easily

add "$(count)" in the command

this will turn into the number of times people use the command

[tight harness]

@sudden basin https://gyazo.com/607902b9b6262309a647002fbfe12716

Use those variables in your commands 😃

@small snow May also be relevant to you

[small snow]

well that's if you wanna do it yourself and not allow the viewers to impact the counter right ?

but thanks for showing that too 😄

[tight harness]

@small snow You can set the permissions of the first one to whoever you want to be able to use it, viewers can impact the counter. Same goes for the second one for checking the counter, you can set the permissions to anyone or to a certain user level

https://gyazo.com/d80a7ff9d11af48a5a06d2e0f551056e

[sudden basin]

@tight harness am i able to show that in my overlay like this

https://gyazo.com/4b649e8e923477e794cf9709173f25b9

[tight harness]

You make it as a custom command, then you set the permissions yourself

@sudden basin I don't see a Death counter widget yet but considering the chat command for it was only just added recently that's not overly surprising 😄

I'd expect it very soon though 😃

[sudden basin]

yh i will use it for now but i would also love an overlay widget to compliment it

[tight harness]

I agree, it's a good idea 😃

Maybe put a message about it in #💭︱feedback-and-ideas

[sudden basin]

yh will do

lol i love this Variable

${random.chatter} Random chatter (lurkers will hate you)

[weary mist]

lmao

!cmd add slap ${sender} slaps ${random.chatter}. WAKEY WAKEY

lmao

<-- troll

[sudden basin]

oh i love that line

<<--- using it

[tender mango]

btw is there any particular reason why stream elements lags out chrome so much for me?

runs perfectly in firefox

[sudden basin]

not sure

my chrome runs smoothly

[tender mango]

it's weird, like I click on the tab and chrome freezes for a bit

[pine hemlock]

try it in incognito mode

Could be extensions or something

[tender mango]

possible

[serene nimbus]

Ground Control uses quite a lot of internet data

why is that?

its like streaming music....

but I dont use it for that

[weary mist]

You should be able to stop music from playing, thus it will stop downloading music

[tender mango]

hmm if it is an extension it would be adblock

but that doesn't seem right

[weary mist]

@tender mango I have seen adblock slow down our site a bit

you wouldn't be the first person

[tender mango]

i guess i'll disable it for it then

[sudden basin]

ok i have a question about the ${user.level}... what is that level based on ?

[weary mist]

the level stream elements has set for them

so level 100 is plebs (everyone, 250 is subs, 300 are regulars, 500 mods, 1000 super mods, 1500 broadcasters, 2000 SE bot admins

[coral kelp]

why does streamelements keep resetting my total follower count and various other metrics???????

[sudden basin]

@

oops

[weary mist]

@coral kelp when is the reset happening, and which widgets specifically are you using?

[coral kelp]

total followers, latest follower, latest donator, top donator

[weary mist]

So the session data only lasts for your stream. Once the stream ends, those values reset (normally about 10-15 minutes after end)

[sudden basin]

@weary mist so are these levels presets ? and how do reach a certain level

[weary mist]

@sudden basin preset, you can set someones level with !setlevel <username> <number>

[coral kelp]

???????? why would it reset a total follower count??

that makes 0 sense

[sudden basin]

@weary mist ok thanks

[weary mist]

@coral kelp if you switch over to total tab, that is where it holds those values

Again, that tab you linked is only for the session

[coral kelp]

no option for total number of followers

k

[weary mist]

The widget you are using only shows those set amounts, let me get the widget for you that shows total followers

[coral kelp]

i was using that widget.

[weary mist]

there are two options

one is the Follower Count widget

[coral kelp]

this update turned my total followers widget into a session followers widget

i dont know why

[weary mist]

which shows what you have

the other is Total Followers

which is what you want

with the update, it broke some of the widgets, so you might need to remove and just add a new widget

[coral kelp]

why would you push out an update that breaks widgets

[weary mist]

it was a complete overhaul of the widget and session data system. It was an unfortunate side effect, but necessary to make the updates we did

[sudden basin]

@coral kelp im not having a go dude but when an update breaks something it's not intentional and you need to understand that to make something better you need to do what is necessary to keep things running smoothly and also take into account that SE is completely free.

@weary mist is there a way to reset the count for this ${count deaths}

[weary mist]

yeah

!cmd modify <commandName> -count <number>

[sudden basin]

ok hanks

[weary mist]

opps

use the editted one

[sudden basin]

i never copied

lol

i seen the opps too soon

so the !cmd needs to be my cmd i have set yes ?

[weary mist]

lets say you have the command called death

!cmd modify death -count 0

should reset the counter to 0

[sudden basin]

oh ok thankyou good sir

do i type it in my twitch chat ?

@weary mist

[pine hemlock]

Yeah

[sudden basin]

not working

[weary mist]

hmmm

[sudden basin]

i typed this for my !rip command

!cmd modify rip -count 0

[weary mist]

wanders into your chat by pure happenstance

[sudden basin]

haha

[weary mist]

go into chat commands, default, and turn off/on the !command command

@sudden basin

[sudden basin]

huh

?

[weary mist]

the bot isn't responding to the !cmd command, so it might not be registering you using the command

just need to turn it off and back on again

[sudden basin]

default commads tab ?

[weary mist]

yessir

[sudden basin]

done

[tight harness]

That was quick

[weary mist]

hmm, it is still not responding to that command

[sudden basin]

strange

worked

its !commands not !command

[weary mist]

no, the one for editing commands is command

commands shows a list of commands

[sudden basin]

woah why is my text red

[tight harness]

Your text is red?

[weary mist]

his text is red!

[tight harness]

[sudden basin]

yh look

https://gyazo.com/0480a0ad8a7f95a99bcbd25fb2e191a2

[weary mist]

oh

because it didn't send

[sudden basin]

oh

[weary mist]

i thought it was something more interesting

[sudden basin]

haha

anyways

!cmd

its broke

[weary mist]

the problem is, it works in my stream

and others

[sudden basin]

WTAF

i will part the bot and rejoin

nope still not working

ok i turned off & on the !command and still nothing

[stuck hamlet]

well

Twitch is being fucked with

[sudden basin]

yh big time

[stuck hamlet]

so the bot might not be able to join properly

https://www.onslaught.ca/s/xph4tjid.png

working for me tho

this is your chat btw

[sudden basin]

yh i gathered

haha

[stuck hamlet]

the stupid part: the bot might not see you as a ''mod''

because of twitch chat servers being broke

[sudden basin]

how are you able to add commands ?

[stuck hamlet]

Bot Admin

[sudden basin]

ohhhhhhh

well hopefully twitch sorts it shit out pronto

[stuck hamlet]

if they do

it'll just be broken tomorrow

[sudden basin]

true 😄

brb

[weary mist]

lol

weird, it wasn't working for me when i was playing with it. must have just neede a few extra minutes to wake up

[sudden basin]

my OCD is kicking me in a balls

this death counter needs to go back to 0 or i will have a breakdown lol

[weary mist]

@stuck hamlet can you try to fix it, the bot isn't responding to me or him, lol

[stuck hamlet]

huh?

where

[sudden basin]

my channel

this command wont work for us !cmd modify rip -count 0

[weary mist]

lol

yeah

[sudden basin]

wtf

[weary mist]

I got it

[sudden basin]

why can i do that

[weary mist]

change modify to options

and you will be able to do it

[sudden basin]

Rips Hair Out

oh its options not modify

[weary mist]

yeah....

[sudden basin]

ummmmmm

that didnt fix it

[weary mist]

ugh

[stuck hamlet]

your command it called deaths

not rip

[sudden basin]

no i have 2 commands

1 to add a death and 1 to see how many deaths

i broke the bot !!!!!!!

[weary mist]

what is the count variable?

deaths?

[sudden basin]

yh

is there anyone else that might have an idea to why this is happening ?

[weary mist]

I have an idea WHY its happening, but not sure how to fix it yet

[sudden basin]

[turbid reef]

oh, if youre using the new custom counter name you need to use !editcount deaths +1

[weary mist]

[sudden basin]

@turbid reef yh but i dont want to add a death i want to reset them to 0

[turbid reef]

then you can !editcount deaths 0

[sudden basin]

woohoo it worked

well slightly different to what you said

i typed !editcount deaths -16

finally i can relax

[weary mist]

😃

thanks for testing it

[snow bane]

how do i get the bot to stop saying who is following in chat?

i feel like i have a bot going off

[weary mist]

modules

then open settings of chat alerts

[snow bane]

got it

thanks

[weary mist]

👍

[sudden basin]

@weary mist glad to be of assistance

[tight harness]

Tweet from TwitchSupport: 🛠 We've resolved issues previously affecting various systems, incl. Following, Login, Chat Badges, & Stream Keys. Apologies for the blip ^DA

[sudden basin]

a BLIP he says

[tight harness]

[sudden basin]

question

i want to setup tips

if i use paypal do i have to add a bankcard or no

?

[weary mist]

no

if you want to withdraw and use the funds, you can use a bank account, but a bank card is mainly used for payments and address verification

[sudden basin]

oh good

i ahte banks

hate*

money is never safe

[faint copper]

See, you an I are the opposite @sudden basin. I don't trust PayPal but I do trust !some! banks. Hoping SE will get those CC tips thing activated soon.

[sudden basin]

@faint copper lol thats funny. you are the first person i have met that does not trust paypal

[tight harness]

PayPal have helped me a few times with chargebacks, they always made sure that I won every case, I quite like PayPal here at least, it's bound to be different in other places

[faint copper]

Yeah, they owe me like $300 from past charge backs, and things I've fought, which I clearly should have one, but lost anyways.

I used them for years without issue, but after a number of failings, I lost trust

$50 isn't a big deal, but $300 is and then it just adds up after that, so decided to cut ties and play it safe

[sudden basin]

i must admit that paypal is different in different countries

@tight harness if i want to link the tips to my panels on twitch do i just copy my tips pages url ?

[tight harness]

Yep

https://streamelements.com/tip/InsertYourUsernameHere

[sudden basin]

thnx

[tight harness]

No problem 😃

[sudden basin]

@tight harness what 3 things is it that i need to be a SELL OUT

[tight harness]

Overlay, Bot & Tipping Page

[sudden basin]

ok i have all 3

now what do i do ?

[frosty raptor]

how do I make the command to see how many hours someone has been watching my stream?

I swear the format was your total "$(user.time_online)"

[stuck hamlet]

${user.time_online} is correct

[frosty raptor]

lemme check

[strange grail]

how can i remove/disable the tip option in stream elements

[frosty raptor]

I did that right?

& it's in the default commands tab

[stuck hamlet]

Sure yea

[frosty raptor]

I found out why I'm an idiot

I've never streamed

So I've never been online to see the time

[stuck hamlet]

@strange grail That option will be available tomorrow

lmao Valentine

[strange grail]

@stuck hamlet thank you.

[stuck hamlet]

Np

[sudden basin]

@stuck hamlet i have all 3 things to be a sellout... what do i do now ?

[stuck hamlet]

wait for staff to add you

[sudden basin]

do i PM them that im ready or will they know ?

[stuck hamlet]

Sure, PM Shadow

[sudden basin]

kk

i dont see a shadow lol

he not online ?

[stuck hamlet]

nope

there's no one really that can add you right now

or tomorrow

Maybe Perry can tomorrow

[strong dock]

im going crazy

[sudden basin]

ok i will wait

[strong dock]

where do i adjust my goals. like follower and sub

dude to testing alerts my numbers are all crazy and i cant find where to adjust them

[stuck hamlet]

Data Tab on the overlay manager

or Activity Feed > Widget Data

[strong dock]

ok great

is there a way to pull donation info from api and not through SE?

if im not using SE donation page

[stuck hamlet]

so you want to use another service

but use our alert system?

correct?

[lament blade]

@weary mist Hey dude. If you have some time jump in my discord and we can chat unless you want to do it here if you have the time

Evening everyone btw ❤

[stuck hamlet]

i think he went to nap

Anything i can help with?

[lament blade]

He was watching my stream yesterday and noticed that my alerts were off. It sounded as if two alerts were going off at the same time. He donated a $1 to see if it would do it with donatoins nd it would along with follows and subscribers. He said he wanted to jump into a chat with me and see if we could figure it out and make everything sounds the way it should

@stuck hamlet

[stuck hamlet]

Oh, do you have 2 overlays with Alerts on them?

if so, just use the ''Shut down source when not visible'' option on the browsersource

and they shoudl stop double triggering

brb

[lament blade]

No. I've set everything up pretty well via Overlay Manager so I dont think I have a double overlay issue going on. I've also check that box in the browser source of OBS

ok same.

brb

[stuck hamlet]

I believe you do have double overlay going on

you have different alerts positioned for different scenes.

So every link you have will play sound if not muted. ''Shutdown source when not visible'' needs to be ticked on for you to not hear double/triple sound @lament blade

[lament blade]

Ok. Ill double check everything

[strong dock]

@stuck hamlet ya sorry

got lost in my overlays

yes im using SE for all my overlays and some bot function. but looking at a different both fo some functions, one being tips

also what is the sub/ combo widget?

[gaunt hill]

Quick question--can I make my own variable? Like, if I wanted to reset a counter, for example, to zero for the start of a new game, or set a counter for a game already in play?

[weary mist]

@gaunt hill yes. When you create a counter, do so like: ${counter <name>}

you can also ${getcounter <name>} to not increment a counter, and !editcounter <name> +/-<number>

[gaunt hill]

Right. WE have the counter, that's fine. But we started the counter after 15 deaths, so is the only way to catch it up to just keep inputting the command?

[weary mist]

@strong dock the sub combo widget keeps track of sub combos. it lights up as you get subs, then I think the lights go out if there are too long inbetween subs

@gaunt hill end of the second line 😉 !editcounter <name> +/-<number>

[strong dock]

aw ok

[weary mist]

@gaunt hill so if you have a ${counter death}, then you would just !editcounter death +15

[gaunt hill]

So for that one, I don't need a variable?

To reset, I mean.

[weary mist]

if you don't have a variable, you can do !cmd modify -count <number> to set it to what ever number you want it to be

[gaunt hill]

I'm learning StreamElements by doing it, so bear with me. So the response in "custom commands" would be...?

If the command is !editcounter

[weary mist]

the !editcounter command already exists

[gaunt hill]

OH!

[remote crow]

I'm having an ISSUES since the new update before when someone re-subbed it would pop up and say something now it's not doing anything had 3 re-subs today but nothing

[stuck hamlet]

The new update should not have touched any of your notifications

[remote crow]

Where do I see them now

When someone resubbed it would do the song and say they resubbed for a 2nd month

Or how ever many months

It doesn't show my 3 resubs at all in subscriber log when twitch does

[stuck hamlet]

Did you change your password recently?

[remote crow]

No

The last time it showed a resub was 14 days ago

Today I have 3 resubs and nothing

[stuck hamlet]

Can you please log out of SE and log back in? 😃

[remote crow]

Ok hold on

[gaunt hill]

How do mods edit commands in chat?

Is there a setting I'm missing?

[remote crow]

Ok relogged back in

[stuck hamlet]

mods should be able to !commands edit !Name

[gaunt hill]

Yeah...one of the mods tried that, but it didn't work.

[stuck hamlet]

Unfortunately Crazy, i cannot see the sub on my end either. :/

[remote crow]

But it shows on twitch

[stuck hamlet]

But now with the refreshed token from logging out/in we should pick them up again,

[remote crow]

Where is the setting where when someone re subbed would pop up

[stuck hamlet]

I dont have an explaination to why it's not showing up except the fact that twitch is/was broken :/

@gaunt hill Can you part the bot and make it rejoin, have the mod try again.

The bot might not being seeing their mod status due to twitch's hiccup today

[remote crow]

Well atleast can you tell me where the settings are like I had custom things said when someone resubbed each month

[stuck hamlet]

Overlay Manager > Alert Widget > Sub Settings > Variations

[remote crow]

Thank u

I think I found it but not sure

We can not find what your talking about

Is it called MY OVERLAYS?

Yes no?

[weary mist]

yes

[remote crow]

Ok so looks like we have to re-add the stuff cause of update

[analog forge]

hey - how can I add a "manager" to my dashboard? like have someone else be able to config streamelements for my stream

[weary mist]

@analog forge not yet, but we are working on it

[analog forge]

alright, cheers :P

[strong dock]

is there a text file to list GOAL #xxxx , xx to go! or something of that nature?

[real moth]

i dont get this module... can someone enlighten me on how i can utilize it on a command?
${<start>:<end>}

[strong dock]

Or xxx/(Goal #)

[frosty zealot]

what're you looking for @strong dock

because there are things like follower/sub goals

that have that format

[strong dock]

ya i have both

setting a goal of 600 before sept 6. and i want it to show xx number to go

or 535/600

[frosty zealot]

showing 535/600 should be the default.

you're using the follower goal widget?

[strong dock]

ill have to look i think it just shows goal 3/65

i didnt htink to change m goal from the number i need to the total im trying to reach 😉

[cyan iron]

Is there a way to change the !roulette responses in chat, as a super mod? Or is that soley changeable by logging in?

I have an "always busy" streamer that wont change it to gender neutral and I'm this close to kicking him

[weary mist]

@cyan iron we are working on getting it so that you savvy mods will be able to make changes 😃

but for the moment, only from logging in as him

[cyan iron]

Okaay, I'm gonna go kick him then Its okay, he's used to it
Thanks! 🙂

[weary mist]

👍

[lament blade]

Is there a way to do a command in this bot that will play an audio sound?

[stuck hamlet]

no, but you can make a store item and do !redeem NAME

then that can play sound

[lament blade]

Thanks I'll look into that

[lament blade]

Hi, my 'recent donations' aren't popping up on stream...could someone look into it and see whats going on?

apparently my recent followers aren't working either 😦

[weary mist]

are we talking about alerts or your widgets?

@WinoKitten#6080

ugh

[stuck hamlet]

And you said it only happens to me

[weary mist]

you are the only one that has issues with it. these ones are where people have somehow turned off tagging

[stuck hamlet]

They aren't off haha

@lament blade

"turned off"

Xd

[weary mist]

weird, lol

[bright zealot]

Quick question, is it possible to customize the output of the time command so it's AM/PM instead of 24-hour?

[stuck hamlet]

Unfortunately not at this time.

[bright zealot]

Alright, no worries.

[stuck hamlet]

I will ask tho

👌

[bright zealot]

👌

[lament blade]

another quick question ...is there a way to show songs in the overlay from the playlist i've included? it's not working atm

[gaunt hill]

Allo All. I've seen people do shoutouts for streamers, including the last game they played. is that something streamelements can do?

and if so, where would I look for that info?

[wheat jackal]

I need some assistance with the displayed donation on the overlays - Data - Aggregates. There was a bug where my 3 - 5 recent hosts / donations replayed themselves and now the top donator's previous top donation is doubled. Tldr; The top donator's amount is incorrect and I would like to fix it please D:

[frosty zealot]

@gaunt hill Check out ${1}, they are playing ${game ${1}} at https://twitch.tv/ ${1} is the syntax. If you do new command and then use the template for shoutout it will be there.

[gaunt hill]

@frosty zealot thank you kindly

[frosty zealot]

@wheat jackal in your dashboard go to activity feed and then widget data

[woeful sundial]

Hello i was wondering if i can set an overlay to a specific game/window because once i close the game or tab away the overlay stays and it looks out of place

[proud pumice]

@woeful sundial a part of being a good broadcaster means you have to bind scenes to hotkeys and click them when you switch games or windows

We have designed themes for every game and state, you need to make sure to bind them to hotkeys and click when relevant

[flat valve]

hello, is there a way to use the super themes at 720p?

nm, a search on discord answered that for me

[tight harness]

Ahh cool 😄 sorry I was making a hot chocolate

[proud pumice]

[sudden basin]

guys i think the sub combo is faulty as i have set the size to 2 and its acting like its still on 3

[stuck hamlet]

yeee

it broken

[sudden basin]

ok thanks for the clarification

[tight harness]

It's on the to-do list 😄

[sudden basin]

will it ever be customizable once its fixed

as the orange color does't work with my blue theme

😃

[tight harness]

Good question 😮

[sudden basin]

yh i full of them today 😄

[tight harness]

I can see the attractiveness of having multiple colours 😃

[sudden basin]

oh definitely.. i mean if you have a blue theme, then an orange meter will stand out like a sore thumb and look totally rediculas

well for me anyways

[tight harness]

Put it in #💭︱feedback-and-ideas 😃 that's the best way to find out

[pulsar solstice]

Do you have any Tutorials how I can add a Bot with Welcome Message like @hot hamlet ?

I would like to use this kind of Bot for my Discord channel

[tight harness]

@pulsar solstice I googled this and found a setup and review video immediately 😛

[pulsar solstice]

Thx 😃 sorry i am Little Bit lazy hehe

[tight harness]

[pulsar solstice]

I will review this video you have sent me

[tight harness]

[nimble owl]

guys is there any way to let the bot say like a welcoming sentence for new viewers?

i mean not subs or follows just like a welcome message that gets triggered in the chat as soon as you klick on your stream

[tight harness]

Not currently, it's probably also worth mentioning that most people on Twitch don't like being announced like that because sometimes people like to lurk so being called out like that is off-putting

[nimble owl]

true. alright

[tight harness]

I didn't use it for long because of quite a few complaints and i've been doing this for 3 years, people are happier without it 😄

[nimble owl]

okey thanks ^^

[fallow otter]

Hey does anybody know how I can import my currency points from Ankhbot to Streamelements? 😄

[sudden basin]

@fallow otter i dont think you can

but im not 100% sure

so dont quote me on that

[stuck hamlet]

@fallow otter turn anhkbot's file/points into a csv and we can import it

[marsh gate]

is anybody here who understands german, because my english is not well

[tight harness]

Say your problem in German and i'll see if my girlfriend can translate it to English for me

No promises though 😄

@marsh gate

[fallow otter]

@stuck hamlet is there a program to do this or do i have to do it by myself?

[stuck hamlet]

you could probably find one online

idk what Anhkbot uses

[marsh gate]

Ich habe den Stream Store von StreamElements nicht ganz verstanden. Ich habe da einige Sachen erstellt, die die Zuschauer kaufen können. Mein Kumpel hat sich etwas aus meinem Stream Store gekauft. Wird das jetzt im stream angezeigt? Wenn ja wie? Oder hab ich das komplett falsch verstanden?

[tight harness]

@marsh gate Alright, i've sent your message to my girlfriend, she is translating for me now

[marsh gate]

@tight harness thanks man

[ebon forum]

@tight harness feel free to kick me when you need translations into german etc 😄

[tight harness]

I didn't notice you were here 😄

[ebon forum]

i am somewhere in space.. or not, watching russian league playoffs 😄

[stuck hamlet]

@marsh gate There's a widget called "Store Redemption". You need to have that on your overlay for them to appear.

[ebon forum]

still avaliable, what do you think i have 3 monitors for

[tight harness]

@ebon forum Same here 😄

[ebon forum]

i tried to manage the super themes on Xsplit

no chance, it fries my CPU and the sound is an issue that can be avoided, but still meh 😄

[tight harness]

@marsh gate It's worth remembering that Stream Perks will show an alert, the Sounds your viewers can buy do not show an alert, these are just sounds 😃 but you need the 'Store Redemption' widget on your overlay to hear these still 😃

[marsh gate]

@tight harness okay I understand, thanks a lot😀 👍

[tight harness]

No problem 😄

[stuck hamlet]

[sudden basin]

@stuck hamlet have you been to sleep yet

[stuck hamlet]

nope

about to be 24hr up

[tight harness]

[sudden basin]

haha

[sturdy cedar]

is there a way to import ankhbot points to streamelement?

[tight harness]

@sturdy cedar It's possible but it requires a bit of work, if you can get your points from Ankhbot into a csv file then I believe the Revlo import tool will also work for importing these points to our site

[sturdy cedar]

ok thx 😉

[tight harness]

No problem 😃

[twin spoke]

My alerts play twice on Stream Elements

I'm not sure why

[frosty zealot]

Do you have your sources set to turn off when they’re not visible?

[twin spoke]

The visual is just once - but the audio comes in twice, like 0.5 seconds between each other. So they play at the same time and it sounds weird

No, I did that now for the SE Alert Box

On my IRL Chilling Scene though, the alert box + overlay are on the same source

[tight harness]

The only reasons you'd get double audio are: 2 browser sources in different scenes or sources which aren't shutdown when not visible, 2 instances of OBS open, or the Overlay Manager is still open and not muted

[frosty zealot]

^

[twin spoke]

Do sources still run / drain CPU% when on a different scene? 😮

I thought that option was for whether you click the 'Eye' and the source literally isn't being seen on the OBS Scene

Thanks @frosty zealot @tight harness

[tight harness]

If they're not shutdown then yes they will

[twin spoke]

Even video captures etc. ?

So shouldn't everything be set to Shutdown when not visible?

[tight harness]

If they're not shutdown then they're always running in the background and waiting to be used

[twin spoke]

Setting all my options to turn off when not visible

thanks bro

[tight harness]

No problem 😃

[sudden basin]

@tight harness do you think they will ever add the ability to change the name of the game & title in Ground Control ?

[tight harness]

@sudden basin Maybe 🤔

[opaque spade]

I'm sure someone has asked but I don't wanna scroll through hundreds of messages: Is there a way to add a sound effect to a command? I have a small voice clip I want to include to !boop command I just made, but am not figuring out how to do so..?

[tight harness]

@opaque spade You can add a Sound redemption to your store, this simply plays a sound, no alert necessary 😃

[opaque spade]

Won't they have to do !redeem first?

[tight harness]

Yes, !redeem <name of sound item>

[opaque spade]

Ahh, didn't want to have to do it that way x:

[tight harness]

Small price to pay to have it work

But I see what you mean

[opaque spade]

Wanted it to do !boop bot says message as we hear the noise in background.

Alright, thank you for your help 😃

[tight harness]

@opaque spade Suggest it in #💭︱feedback-and-ideas if you want it as a feature 😃

And you're welcome

[sudden basin]

@tight harness so let me get this straight... if i add a sound to the stream store and a viewer redeems it, is it a 1 time buy or do they have to buy it everytime they want to hear that sound

[tight harness]

They have to buy it every time, unless you make it free then they're not truly buying it they're just triggering it

[proud pumice]

[sudden basin]

ok thats exactly what i want but i do have 1 issue which might not be an issue depending on your answer

[tight harness]

I'm listening

@sudden basin

[sudden basin]

can i set different commands for each item ?

@tight harness

[tight harness]

You have the command as !redeem followed by the name of the item

So !redeem potatoes - for example

[sudden basin]

@tight harness ah ok and why potatoes lol 😄

[tight harness]

Just an example 😄

[sudden basin]

great choice tho as i live in the land of potatoes (IRELAND) lol

why does OBS use sooo much CPU compared to other programs

[tight harness]

Xsplit uses more I hear

[sudden basin]

yh Xsplit does

i used to use Xsplit alot

well i figured out how to lower CPU usage but it requires you to delete scenes & items from scenes

[glass heath]

Looking for support in teamviewer support, Help please.

@proud pumice

[sudden basin]

what do you need help with exactly

@glass heath

[glass heath]

Got help now 😄

[sudden basin]

ok nps 😃

[tight harness]

Sweet 😄 I can help in here when i'm streaming but teamviewer support would have been a push 😛

[lone bridge]

@river saddle drop that vid in here. Support dudes - chef here has been experiencing some issues with latency in loading overlays in OBS. Cams will load and overlay will be delayed. Any insight?

He has the box checked for the overlays to not remain active unless visible

[craggy comet]

hey my overlay isnt working right its not showing all of it on obs its hard to explain

[proud pumice]

@craggy comet snapshot?

[craggy comet]

im stupid, how?

[lone bridge]

You could do a short recording or do a screenshot control+print screen

You're not stupid 😂

[sudden basin]

@craggy comet when you add a browser source all you have to do is enter your resolution of your monitor

i had the same issue

[proud pumice]

1920x1080

[tight harness]

You shouldn't put your overlay link in any screenshot or video

[river saddle]

@lone bridge

[craggy comet]

thank you its fixed now

[tight harness]

It's like your Stream Key, it's meant to stay private

@sudden basin Keep that in mind 😄

[sudden basin]

i have been told that before but what the worse that can happen ?

[tight harness]

Somebody can impersonate you 😮

[lone bridge]

Thanks @river saddle -- the devs are on it I appreciate you taking the time to record that

[sudden basin]

yh but i can get them told off by twitch if they do

but i will keep it in mind tho for the future

[tight harness]

[sudden basin]

oh a woo woo lol

[sweet glade]

With the super themes, is there a way to not make OBS use bootstrap when using them. Animated theme is pushing my CPU to like 70+ % useage.

[tight harness]

Bootstraps are browser sources, you need them

[sweet glade]

Ok. I'm trying to figure how I can tweak things to use less CPU with OBS, I tried using Nvenc instead of x264 but it randomly drops connection. Hmm.

[tight harness]

Nvenc also lowers the quality of the stream usually

[lofty delta]

Hey When im streaming on twitch I noticed the ability to donate to me doesnt show up on twitch. I have it all set up on stream elements

[sudden basin]

@sweet glade to eliminate multiple bootstraps tick the Shutdown Source box in each browser source so it only shows when that scene/source is visible

that helped me get my usage down from 35% to 9% overall

[sweet glade]

Yeah I did it. It is just this super theme. PUBG animated one. Uses a bunch of CPU

[sudden basin]

yh that will use more regardless as its buffering a video 24/7 for you

[sweet glade]

I wish I could take the non animated items from that theme and add them to the animated one. All the banners and windows being animated are tacking CPU.

[sudden basin]

@lofty delta you need to link your donation page in you info section below the stream

[lofty delta]

gotcha lol

[sudden basin]

@lofty delta nps 😄

@sweet glade yh i decided to go with a much more subtle animated overlay from the regular overlays

[sweet glade]

@sudden basin yeah. I always like to go big!! Haha. I'm hoping to upgrade my streaming pc CPU soon. That will help.

[sudden basin]

@sweet glade yh its understandable that most people want to go big but you need to think about it like this... viewers dont come for the overlay, they come for the entertainment that you provide 😃

[sweet glade]

@sudden basin Very true

[tight harness]

Many people go for minimalistic overlays nowadays

It's all the rage

[sudden basin]

@tight harness duuuuude your totally on my wave length

😄

[tight harness]

🏄

[lament blade]

I broke SE @weary mist lol

You giving me so many ideas I've going crazy over here 😃

[tight harness]

[echo hound]

Are we adding bit boss support soon?

So it detects donations via streamelements

[weary mist]

@lament blade lmao

[echo hound]

Is there such a thing as a poll feature on streamelements?